02.01.2013 What is Sales Promotion ? Sales promotion is a mass communication technique Chapter 16 that offers short-term incentives Sales Promotion, and Public Relations to encourage purchase or sales of a product or service. Offers Reasons to Buy Now. 1 2 Rapid Growth of Sales Promotion Sales Promotion Objectives Sales promotion can take the form of consumer promotions, business promotions, trade promotions or sales force promotions. Rapid growth in the industry has been achieved because: Companies face more competition, Advertising efficiency has declined, Consumers have become more deal oriented. obtaining trial and purchase increasing consumption of established brand defending current customers Get retailers to: Product managers are facing more pressure to increase their current sales, Increase short-term sales or help build long-term market share. carry new items and more inventory, advertise products, give products more shelf space, and buy product ahead. In general, sales promotion should focus on consumer relationship building. 3 Major Consumer Sales Promotion Tools Sample Trial amount of a product Coupons Savings when purchasing specified products 4 Sample Cash Refunds Refund of part of the purchase price Price Packs Reduced prices marked on the label or package Premiums Goods offered free or low cost as an incentive to buy a product Advertising Specialties Articles imprinted with an advertiser’s name given as gifts 5 6 1 02.01.2013 Coupon 7 Price Packs 8 Premiums 9 10 Major Consumer Sales Promotion Tools Advertising Specialties 11 Patronage Rewards Cash or other rewards for the use of a certain product Point-of-Purchase Displays and demonstrations that take place at the point of sale Contests Consumers submit an entry to be judged Sweepstakes Consumers submit their names for a drawing Game Presents consumers with something every time they buy 12 2 02.01.2013 Patronage Rewards 13 14 Major Trade Sales Promotion Tools Trade-Promotion Objectives Trade-Promotion Tools Persuade Retailers or Wholesalers to Carry a Brand Discounts Give a Brand Shelf Space Promote a Brand in Advertising Allowances Push a Brand to Consumers 15 Developing the Sales Promotion Program Major Business Sales Promotion Tools Business-Promotion Objectives Business-Promotion Tools Generate Business Leads Conventions Stimulate Purchases Trade Shows Reward Customers Sales Contests 16 Decide on the Size of the Incentive Set Conditions for Participation Determine How to Promote and Distribute the Promotion Program Motivate Salespeople Determine the Length of the Program Evaluate the Program 17 18 3 02.01.2013 What is Public Relations? Major Public Relations Functions Press Relations or Agentry Public relations involves building good relations with the company’s various publics Public Relations Departments May Perform Any of All of the Following Functions: Product Publicity Public Affairs by obtaining favorable publicity, Lobbying building up a good corporate image, Investor Relations and handling or heading off unfavorable rumors, stories, and events. Development 19 20 Major Public Relations Decisions Major Public Relations Tools Setting Public Relations Objectives News Web Site Speeches Public Service Activities Choosing the Public Relations Messages and Vehicles Special Events Implementing the Public Relations Plan Corporate Identity Materials Audiovisual Materials Written Materials Evaluating Public Relations Results 21 22 Special Events: Sponsorships Public Relations Tie-in: Sponsorships relate to special events Types of Sponsorships: Sports sponsorships Entertainment, tours, and attractions Festivals, fairs, and annual events Cause-related marketing Arts Special Events: Sponsorships Selecting Sponsorship Events -Consider: Reasons for Growth: Avoids clutter Cost efficient / effective Enhances brand equity Allows for lifestyle or geographic targeting 23 Is it consistent with brand image or will it benefit the brand image? Does it offer a strong probability of reaching the target audience? Does the event complement existing sponsorships and other IMC efforts? Selecting Sponsorship Events -- Consider: Is the event cluttered by many other sponsors? Is the event economically viable? Has the competition previously sponsored the event? Is there a risk of confusing the target audience as to the sponsor’s identity? 24 4 02.01.2013 Discussion Question If you were responsible for marketing an anti-aging cream, WHAT EVENTS OR CAUSES WOULD YOU CHOOSE TO SPONSOR (LOCAL OR NATIONAL)? WHY? 25 5