1. FACULTY : Instructor : Dr. Robert S. Owen Office : UC 321F Office phone : (903) 223-3010 Department phone : (903) 223-3020 (Sue Hughes) Fax : (903) 223-3121 Email : robert(dot)owen(at)tamut(dot)edu Web site : www.tamut.edu/~bowen/ Office Hours : MW 2:30-5:30 check twitter.com/robertowenphd for additional availability 2. COURSE : 1. Meeting Time and Place : MW 5:30-9:30 UC231 2. Course Material : Required Textbooks : Peter & Donnelly (2013), Marketing Management: Knowledge and Skills, Eleventh Edition, McGraw Hill, ISBN 9780077861056. Used and electronic copies without publisher's web site access are OK. Other Materials Access to the Internet is required. 3. Catalog Description : "An advanced marketing course utilizing an analytical approach to solving marketing problems involved in goal setting, planning, and strategies as they apply to product policy, pricing objectives, promotional objectives, distribution policy and marketing research." 4. Course Objectives : Throughout this course, students should be able to demonstrate: knowledge of basic marketing principles and strategy the ability to analyze marketing problems and situations the ability to write persuasive reports of analyses "At the completion of your degree TAMU-T graduate students should be proficient in several areas. You can access these goals at: www.tamut.edu/cob." 5. Major Topics : Class 1 9 JUL Introduction to class and course Introduction to client project and situation analyses Class 2 22 JUL Class 3 24 JUL Controllable, uncontrollable, internal, and external factors of marketing Marketing strategy, portfolio analysis QUIZ 1 Assignments: Read Ch. 1, Strategic Planning and the Marketing Management Process Read Section 2, Analyzing Marketing Problems and Cases (page 217) Read Section 3, Financial Analysis for Marketing Decisions (page 231) Read Section 6, Developing Marketing Plans (page 759) Read the section Forecasting Sales on pages 150151 in the textbook Read links An Overview of Marketing, Internal Marketing Factors, Marketing Environment, Marketing Strategy, Market Forecasting, Sales Forecasting Study links forecast model demo - rail car deliveries forecast model demo - fuel oil supplied Meet with class client (in class) re. Situation Analysis Consumer Behavior, Customer Lifetime Value, Marketing Research QUIZ 2 Assignments: Read Ch. 3, Consumer Behavior Read link Consumer Behavior Read links Consumer Behavior, Marketing Research Organizational Buying Behavior, Segmentation, Product Positioning Market segmentation QUIZ 3 Assignments: Read Ch. 4, Business, Government, and Institutional Buying Read Ch. 5, Market Segmentation Read links Organizational Buyers, Market Segmentation Class 4 29 JUL EXAM 1 DUE - written, take-home Ethics and social responsibility Public policy International marketing Product strategies Assignments: Read Ch. 6, Product Brand Strategy Read Ch. 7, New Product Planning and Development Read links Public Policy and Social Responsibility, International Marketing, Product Planning, Services Management Class 5 31 JUL Integrated Marketing Communication Strategies QUIZ 4 Assignments: Read Ch. 8, Integrated Marketing Communications Read Ch. 9, Personal Selling, Relationship Building, and Sales Mananagement Read links Promotion, Advertising, Sales Promotion, and Publicity, Personal Selling and Sales Management, Internet Marketing Class 6 5 AUG Logistics, Distribution, and Retailing Strategies QUIZ 5 Assignments: Read Ch. 10, Distribution Strategy Read links Marketing Logistics, Retailing Class 7 7 AUG Pricing strategies Break-even analysis Logistics, Distribution, and Retailing Strategies QUIZ 6 Assignments: Read Ch. 11, Pricing Strategy Read link Pricing Read links Breakeven Analysis, Sample Breakeven Problems Class 8 12 AUG EXAM 2 - in class, multiple choice WRITTEN SITUATION ANALYSIS DUE Class 9 14 AUG DRESS REHEARSAL PRESENTATION TO CLASS CLIENT 6. Course Projects : Students will work as individuals on in-class quizzes and on exams. Students will write and present a situation analysis for a class client; we will decide on the first class day whether this will be an individual or team product. If you want to quit a team, you may do so to work alone as long as your team members have all jointly conducted work to that point. If you object to presenting your work to the class client, you may schedule a time at a later date to present to your professor and other faculty; given the condensed format of this term, this will most likely require that you initially be assigned a grade of incomplete. 7. Attendance : Students are expected to attend and participate in all class sessions and can be dropped for excessive absence. Without a verifiable doctor's excuse (and some other unforeseeable emergencies considered on a case by case basis), there will be no make-ups for missed quizzes, exams, and assignments. . You must contact the professor within 24 hours of such unexpected events. 8. Evaluation Methods : Students will be evaluated on six quizzes, two exams, and a written consulting report backed by an in-class oral presentation. 9. Grading System : Final grades will be based on the following totals in points: A=450-500 points B=400-449 C=350-399 D=300-349 E=000-299 Where: 120=Quiz 1, 2, 3, 4, 6 (20 each) 120=Exam 1, written, take-home 120=Exam 2, multiple choice, in class 100=Situation Analysis - written report 40=Situation Analysis - presentation to class client 500 TOTAL POINTS POSSIBLE 10. Academic Integrity : "Academic honesty is expected of students enrolled in this course. Cheating on examinations, unauthorized collaboration, falsification of research data, plagiarism, and undocumented use of materials from any source constitute academic dishonesty and may be grounds for a grade of 'F' in the course and/or disciplinary actions. For additional information, see the university catalog." 11. Disability Accommodations : "Students with disabilities may request reasonable accommodations through the A&M-Texarkana Disability Services Office by calling 903-223-3062." 12. A&M-Texarkana Email Address : "Upon application to Texas A&M University-Texarkana an individual will be assigned an A&M-Texarkana email account. This email account will be used to deliver official university correspondence. Each individual is responsible for information sent and received via the university email account and is expected to check the official A&M-Texarkana email account on a frequent and consistent basis. Faculty and students are required to utilize the university email account when communicating about coursework." 13. Drop Policy : "To drop this course after the 12th class day, a student must complete the Drop/Withdrawal Request Form, located on the University website tamut.edu/Registrar/droppingwithdrawing-from-classes.html or obtained in the Registrar's Office. The student must submit the signed and completed form to the instructor of each course indicated on the form to be dropped for his/her signature. The signature is not an 'approval' to drop, but rather confirmation that the student has discussed the drop/withdrawal with the faculty member. The form must be submitted to the Registrar's office for processing in person, email Registrar@tamut.edu, mail (7101 University Avenue, Texarkana, TX 75503) or fax (903-223-3140). Drop/withdraw forms missing any of the required information will not be accepted by the Registrar's Office for processing. It is the student's responsibility to ensure that the form is completed properly before submission. If a student stops participating in class (attending and submitting assignments) but does not complete and submit the drop/withdrawal form, a final grade based on work completed as outlined in the syllabus will be assigned."