Life is still good... even in Healthcare July 30-August 1, 2014 Sandestin Beach and Golf Resort Village of Baytowne Wharf Destin, FL MGMA/Alabama Agenda Life is Still Good…Even in Healthcare Sandestin Beach & Golf Resort Village of Baytowne Wharf July 30 – August 1, 2014 Wednesday, July 30, 2014 8:00 - 5:00 Conference Registration Desk Open 9:00 - 11:30 Specialty Breakout Sessions-(Practice Managers Only) 9:00 - 11:30 Orthopaedics 9:30 - 11:30 Multispecialty, OB/GYN, Pediatrics, Primary Care, Surgery, Urology 11:30 - 12:30 Local Chapter Leadership Lunch 11:30 - 1:00 Strolling in the Exhibit Hall 11:30 - 6:00 Exhibits Open 1:00 - 1:15 Conference Welcome and Opening Remarks 1:15 - 2:45 General Session – Master Your World: 10 Dog-Inspired Executive Leadership Strategies to Improve Productivity, Profits, and Communication for Medical Managers - Mary Kelly, Ph.D. 2:45 - 3:30 Break in Exhibit Area 3:30 - 5:00 Breakout Sessions - A Different Way to Look at Costs - Efficiency in Your Operation - Owen Dahl, MBA, FACHE - Life Is Good. . . Employee Problems Are Bad - Ashley Hattaway, JD - Coding and Billing for Non-Physician Practitioners - Kim Garner Huey, MJ, CPC, CCS-P, PCS, CPCO 5:00 - 6:30 Reception in Exhibit Hall Thursday, July 31, 2014 7:30 - 12:00 Conference Registration Desk Open 7:30 - 11:00 Exhibits Open 7:30 - 8:30 Breakfast Buffet 7:30 - 8:30 Past President’s Breakfast 8:30 - 10:00 General Session - Essential Strategies to Engage Incentive Programs and Emerging Payment Models - Justin Barnes 10:00 - 10:45 Break in Exhibit Area 10:45 - 12:00 Breakout Sessions - New Health Economy: The Rise of the Patient as a Consumer - Justin Barnes - Compliance Risks in the Electronic Medical Record - Kim Garner Huey, MJ, CPC, CCS-P, PCS, CPCO - Making the Work Comp Life Good: How Non-Clinical Actions Can Help Get More Workers’ Compensation Referrals - Sara Adkison, CPC 1:00 Afternoon Activities Golf, The Raven 7:30 -9:30 Football Tailgate Party, Fireworks on the Grand Lawn Friday, August 1, 2014 7:15 - 12:00 Conference Registration Desk Open 7:15 - 10:30 Exhibits Open 7:15 - 8:15 Breakfast Buffet 8:15 - 9:45 Breakout Sessions -The Alphabet Soup of CG-CAHPS: Why Should I Care - Jeff Morris, MD, MBA, FACS, FRCSC - Hot Topics in HR – What to Expect in 2014-2016 - Kathy R. White, FACMPE, PHR - Meaningful Use – Aiming for the Good Life - Adele Allison 9:45 - 10:30 Break in Exhibit Area 10:30 - 11:45 General Session – The Richest Man in Town - VJ Smith 11:45 - 12:00 MGMA/ALABAMA Business Meeting – Grand Prize Drawings Conference Session Synopsis’ Master Your World: 10 Dog-Inspired Executive Leadership Strategies to Improve Productivity, Profits, and Communication for Medical Managers - Leadership is creating a vision as well as executing the strategy. Leadership is also why people, and companies, succeed or fail. Some people believe leadership is limited to the people at the top, but real leadership happens at all levels in every organization. True leaders strategically plan and implement long-term programs to ensure tactical growth. Everyone benefits when managers and leaders apply three core techniques, and then refine them with seven critical applications. Engaging and immediately applicable, this inspirational program is packed with tools to get results. In this session you will learn what most employees are not getting from their leaders and managers that they need to be more effective. We will also cover how to implement actionable items to create cohesive teamwork, improve personal and professional productivity, and better engage those around you. You will discover how to use your networks and relationships to further your influence and your business and be able to track the strengths and weaknesses of your teams to best assign tasks, align goals, and achieve optimal outcomes while developing the leadership skills of your people. Mary Kelly, Ph.D., Professional Speaker, Economist and Leadership Expert, Denver, CO. A Different Way to Look at Costs - Efficiency in Your Operation - This session will focus on efficiency in your practice and address basic costs. We will review your current revenue cycle, how it could change in the future, and how to determine what it really costs to see a patient. In this session we will Identify gaps in your current revenue cycle and what can be done to fix them, Develop models to determine your true cost of doing business and Identify key performance indicators, frequency, and trend analysis of all to insure a stable and successful profit picture. Owen Dahl, MBA, FACHE, Owen Dahl Consulting, The Woodlands, TX Life Is Good. . . Employee Problems Are Bad - Physician practices should be focusing on caring for patients and making a profit. Problems with employees can shift that focus in a very negative and frustrating way. This session explores some of the issues faced by employers and suggests some ways for dealing with those issues and keeping the focus in the right place. Ashley Hattaway, JD, Burr Forman, LLP, Birmingham. Coding and Billing for Non-Physician Practitioners - So, you’ve decided to hire a nurse practitioner or a physician’s assistant. Or maybe you already have one of these providers on staff. Either way, you want to make sure that you are capturing, coding, and billing for those services appropriately. This session discusses the coding and billing regulations for Medicare, Blue Cross Blue Shield, and other major payers. Hint: They are different! Kim Garner Huey, MJ, CPC, CCS-P, PCS, CPCO, KGG Coding and Reimbursement Consulting, LLC, Birmingham. Essential Strategies to Engage Incentive Programs and Emerging Payment Models - Matching the goals of your healthcare community with the right payment and care delivery models available today, and on the horizon, calls for a strategic roadmap by your organization. For example, the ICD-10 delay is no reason to stop advancing clinical documentation, which is the foundation for an array of programs like patient-centered medical homes (PCMHs), ACOs and emerging value-based and alternative payment programs turning comprehensive data into quality reports and incentive funds. Minimize the risk and control your own destiny in a fluctuating period of healthcare transformation by assessing your local healthcare ecosystem, health IT platform, population health priorities and overall business model. Justin Barnes, Vice President of Industry & Government Affairs, Greenway, Carrollton, GA. New Health Economy: The Rise of the Patient as a Consumer - Patient consumerism is quickly becoming one of the leading indicators of the financial success of your healthcare organization. The rise of high-deductible health plans, employers shifting care costs to employees, alternative care sources such as retail health and mobile medical applications at their fingertips are driving patients to examine options inside and outside of traditional care. This means your patient engagement and retention strategies are not just about satisfaction scoring, but your own financial health. All of this underscores the need to explore care delivery and payment models also using innovation to meet the demands that are shaping the patient of today and certainly tomorrow. Justin Barnes, Vice President of Industry & Government Affairs, Greenway, Carrollton, GA. Compliance Risks in the Electronic Medical Record - Physician practices often become so involved with the implementation of Electronic Health Records and ensuring compliance with meaningful use that they overlook the coding and documentation aspects. This session will discuss the coding and documentation hazards inherent in Electronic Health Records—including cloning, excessive documentation that is not medically necessary, and inappropriate diagnosis codes. We will review the findings of the Office of Inspector General audit of Electronic Health Records and coding and discuss ways that practices can protect themselves. Kim Garner Huey, MJ, CPC, CCS-P, PCS, CPCO, KGG Coding and Reimbursement Consulting, LLC, Birmingham. Making the Work Comp Life Good: How NonClinical Actions Can Help Get More Workers’ Compensation Referrals - Do you want more workers’ compensation referrals, but you are not sure how to go about getting them? Are you frustrated by your lack of workers’ compensation cases? Whether you want to increase your business or if you are thinking about entering the workers’ compensation market, this seminar is for you! Learn more about how common non-clinical mistakes may be affecting your ability to attract workers’ compensation patients and what can be done to increase your referrals through effective communication, education and coordination strategies. Sarah Adkison, CPC . AlaMed Holdings, Birmingham. The Alphabet Soup of CG-CAHPS: Why Should I Care? - There are many acronyms in the healthcare environment but the various “CAHPS” surveys and their impact are poorly understood by many, especially clinical providers. This presentation revisits the “Communication” domain in the various “CAHPS” surveys and cites the evidence demonstrating that enhanced communication skills, if consistently implemented, elevates the patient experience and results in increased reimbursement, decreased liability risk, reduced 30-day readmissions and improved clinical outcomes. This session will: describe the concepts of CG-CAHPS and Value-Based Purchasing and the connection to the patient experience; Explain quality and patient experience data transparency in the public domain and its direct financial impact on physicians and Cite evidence from peer-reviewed literature, demonstrating that consistent implementation of the tools and tactics provided result in a positive patient experience, increased reimbursement, decreased liability risk, reduced 30-day readmissions and improved clinical outcomes. Jeff Morris, MD, MBA, FACS, FRCSC, The Studer Group, Hudson, OH. Hot Topics in HR – What to Expect in 20142016 - As federal officials turn up the heat with new rules impacting Human Resource Management and the impact of changes with the ACA, the healthcare manager must stay informed on the how the news laws impact managing their staff. This session will provide a picture of what to expect from 2014 -2016 in federal enforcement focus as well as other trends in Human Resource Management. Additionally, the session will prepare the manager who wants to update or create their employee handbook in 2014. Kathy R. White, FACMPE, PHR, State Volunteer Mutual Insurance Company, Brentwood, TN. Meaningful Use – Aiming for the Good Life The good life in healthcare is one guided by knowledge and inspired by doing the right thing for the patient. On Jan. 2014, Stage 2 Meaningful Use hit full stride with the emergence of new technologies and measurement emphasis. Join Adele Allison for an overview of the Stage 2 requirements, including the recent policy shifts in certified EHR technology and anticipated revised timelines. Adele will explore technologies that must be in place for patient engagement and interoperability as well as the fundamentals of how you can use these technologies to better serve the patient. This session will also provide insight into policymakers’ work in crafting measures for Stage 3 and how embracing Meaningful Use can best align your clinic for the future under healthcare reform. Adele Allison, Greenway Health, Birmingham. The Richest Man in Town - This talk is based on the life of ‘Marty’, a wonderful man who ran a cash register at Wal-Mart. He was considered rich because he was loved and respected, but most of all, he was content with every aspect of his life, no regrets. Marty’s simple philosophies show what happens when you take the time to be kind and compassionate. All that you give, you get back, and more. VJ Smith, Professional Speaker, Brookings, SD. Conference Information The MGMA/Alabama 2014 Summer Conference will be held at Sandestin Golf and Beach Resort, a unique and charming destination that has been voted the “Best” resort in Destin, Florida and the #1 resort on Florida’s beautiful Emerald Coast. Sandestin is a four season resort for all ages. There is something for everyone at this magnificent 2,400 acre property, including a variety of Destin vacation rental accommodations, sugar white sand beaches, full service beach services, golf for every level of play, a top rated tennis club, water sports, marina, fitness center, spa, biking and walking trails and even our own pedestrian Village, with shopping, dining, events, and entertainment. Village and Grand accommodations, located along the peaceful Choctawhatchee Bay, are reminiscent of a quaint village with modern day charm. Enjoy the quaint shops, charming eateries and lively nightspots which make up the Village. Beachside options are also available and are by far the most popular Florida vacation rental at Sandestin, the spectacular sugar-sand beaches are the highlight of beachfront accommodations. Hotel reservations will be accepted until July 1, 2014 or until the room block is filled, whichever comes first. Group Code is: 22J194. Make your reservations now by calling (800) 320-8115 or fax the enclosed Housing Request Form to (850) 267-8221. You may also book accommodations online at : www.Sandestin.com/22J194.aspx Conference Registration You can register online for the conference at www.almgma.com. There is a link to the online registration form at the bottom on our Home Page as well as under the Education Tab / Summer Conference. If you are paying by credit card, you MUST use our online process. If you are paying by check you can use the enclosed registration form and mail to the address listed on the form. The registration fee covers all meetings, handouts, meals and breaks. If you plan for a spouse or guest to attend Wednesday’s Welcome Reception, extra tickets may be purchased for $25.00. Spouses and guests may attend Thursday evening’s Lawn Party, but please indicate number that will attend for planning purposes on your Conference Registration Form. Conference breakfast and lunch functions are for registered conference attendees and exhibitors only. Attire for the entire conference will be casual. A jacket or sweater is suggested at your discretion. Refund Policy Cancellations received prior to July 1, 2014 are subject to a $50.00 cancellation fee. Cancellations received before July 15, 2014 are subject to a $100.00 cancellation fee. Cancellations after July 15, 2014 and no-shows cannot be refunded. Substitutions from within the same group are acceptable. CME Credit American College of Medical Practice Executives (ACMPE) credit hours have been assigned to this program. Program Committee Lori Bates Surgery Center of Cullman Cullman Jimmy Norman, CPA, CMPE University Orthopaedic Clinic & Spine Center Tuscaloosa John D. Cade, Jr., CPA Cardiology, P.C. Birmingham Charla Sewell, CMPE Primary Care Internists of Montgomery Montgomery Sherry Johnston - Chair Montgomery Vascular Surgery Montgomery Samantha Wiseman Alabama Asthma, Allergy & Immunology Ctr, P.C. Huntsville MGMA/Alabama is an affiliate chapter of the Medical Group Management Association (MGMA), the oldest and largest membership organization for professionals in the field of practice management. MGMA/Alabama was founded in 1976 by, and for, the medical practice manager and currently boasts more than 700 members representing practices ranging from solo, group, rural and university-based practices to multi-specialty clinics. The mission of MGMA/Alabama is to advance the art and science of medical practice management. Book online: http://www.Sandestin.com/22J194.aspx Sandestin® Group Reservations Call 800.320.8115 or Fax: 850.267.8221 HOUSING REQUEST FORM MGMA/ALABAMA SUMMER CONFERENCE - 2014 Monday, July 28 - Sunday, August 3, 2014 GROUP CODE: 22J194 Name _______________________________________ Number in Party: Adults ____ Children _____________ Company Name _______________________________ Business Phone _______________________________ Address ______________________________________________ E-Mail_______________________________ City ________________________________________ State ____________________ Zip _______________ Sharing With ______________________________________________________________________________ Arrival Day/Date ______________________________ Departure Day/Date____________________________ Please select method of payment: Credit Card #____________________ Exp. Date _________ Signature _____________________________ Authorization # __________________ (located on the reverse side of card) Check # ___________ Your cut-off date for reservations is July 1, 2014, after which rooms will be sold on a space-available basis. ACCOMMODATIONS AND RATES A deposit of one night’s room rate is required to secure rooms. All room rates quoted include 12% resort fee and DO NOT include 12% taxes. Please circle your preferred accommodations. All requests are subject to availability at time booking request is received. Any other type of accommodation besides what is in your block will vary in cost depending on location. Accommodation Beachside Studio* Beachside 1 Bdrm* Village Studio Village 1Bdrm Village 2 Bdrm Grand Complex Studio Grand Complex 1 Bdrm Grand Complex 2 Bdrm Grand Complex 3 Bdrm Daily Rate $ 324.00 $ 368.00 $ 212.00 $ 234.00 $ 357.00 $ 223.00 $ 245.00 $ 368.00 $ 480.00 *A minimum stay of 5 nights is required on Beachfront accommodations. The Grand Complex consists of accommodations in the Grand Sandestin®, Lasata, Bahia, and Elation IF ONE OF THE ABOVE ROOM TYPES ARE UNAVAILABLE ON-LINE, PLEASE CALL OUR RESERVATIONS DEPARTMENT AT 800-320-8115 TO CHECK FOR AVAILABILITY. Deposit is refundable in the event of individual room cancellation, provided notice is received by Sandestin® seven days prior to scheduled arrival date. BOOK ONLINE AT www.Sandestin.com and enter group code 22J194