THE BOSTON CONSULTING GROUP UNIVERSITÀ DI GENOVA Corso di Laurea in Ingegneria Gestionale 31 Gennaio 2003 Experience curve e la matrice BCG PORTFOLIO MATRIX IS A TOOL ORIGINALLY DEVELOPED TO ASSESS CASH FLOWS BALANCE WITHIN A FIRM Business portfolio of group xxx, B ITL 1996 Market 10% growth OTC drugs Star Wines Industrial machines 5% Question mark RX drugs Wholesaling Consumer Products Packed meat cash cash absorbed absorbed Seeds Business controllati Cash cow Business in JV Dog Fatt. 100 Mdi 1% 10 1 0.1 cash cash generated generated 0.01 Relative market share Why Why growth growth is is aa proxy proxy for for cash cash absorbed? absorbed? Why Why market market share share is is aa proxy proxy for for cash cash generated? generated? •• What What impacts impacts cost, cost, in in particular? particular? UniGenova-January2003 -2- SCALE, EXPERIENCE, COMPLEXITY, AND UTILIZATION HAVE DISTINCT COST EFFECTS Scale • • Relates unit cost or price to production volume Generally applies to machines or facilities of different sizes at a point in time Experience • Relates unit cost or price to cumulative production • Best to think in terms of entire industry experience over long periods • Arises for a variety of economic reasons • Is used a lot less frequently than you may think Complexity • Relates unit cost to some measure of complexity • Either - over time - over different facilities at a point in time Utilization • Relates unit cost or profitability to utilization as a percentage of capacity • Applies to different volumes or output from given facilities over time UniGenova-January2003 -3- SOMETIMES UNIT COSTS HAVE A “CONSTANT ELASTICITY” y log y x log x Which Which examples examples follow follow this this behaviour? behaviour? •• Under Under which which circumstances? circumstances? UniGenova-January2003 -4- A SIMPLE EXAMPLE: ECONOMIES OF SCALE Unit Cost decreases as Volume Increases In a cost structure, “scale economics” exist when an increase in volume requires less than a proportional increase in cost • If so, then unit cost falls as volume increases Rather than a rare exception, this is actually the norm and is caused by the fixed part of cost structure Fixed Cost • As Unit Cost = + Variable Cost, you can use the FL/VC ratio to Volume predict whether scale exist We need to define a way to measure the decrease of unit cost related to volume increase • BCG uses the “slope” concept Slope Slope is is defined defined as as the the decrease decrease of of unit unit cost cost (in (in % % terms) terms) for for aa doubling doubling of of volumes volumes UniGenova-January2003 -5- BCG slope BCG SLOPE IS DEFINED AS THE NEW UNIT COST AT EVERY DOUBLING OF THE VOLUME log Unit Cost LogUC2 - logUC1 b= logV2 - logV1 log (old cost) log (slope* old cost) log slope b= log2 log (old volume) log (2* old volume) log Volume slope= 2 b log (unit cos t) = a + b · log (Volume) UniGenova-January2003 -7- DIFFERENT COST SLOPES (LOG-LOG) YIELD DIFFERENT BCG SLOPES Slope of log V, log UC Log UC BCG Slope b= 0 s = 100% b= -.152 s = 90% b= -.322 s = 80% b= -.515 s = 70% b= -.737 s = 60% b= -1 s = 50% b< -1 s < 50% b> 0 s > 100% Interpretation log V UniGenova-January2003 -8- TWO WAYS TO CALCULATE ECONOMIES OF SCALE (BCG SLOPE) Starting from observed data point Easy way: Derive S from doubling V (1) Find approximate doubling of V to 2V (not log V, log 2V!) Calculate b, then determine UC (1) Convert V, UC to log V, log UC (2) Determine slope b (of log V, log UC) (2) Calculate S • S = UC2 (at 2V) UC1 (at V) For multiple data points, regress: log UC = a + b• log V • For 2 data points, calculate slope: b= (3) If necessary derive b (not often) b = log S log V2 – log V1 (3) Derive S from b, using: S = 2b log 2 Easy method for quick estimate UniGenova-January2003 log UC2 – log UC1 Only method with regression -9- TWO WAYS TO PREDICT UNIT COST IMPACT FROM SCALE Starting from BCG slope and starting / ending volumes Easy way: Predict UC2 from doubling V (1) If V doubled, predicted UC2 is simple: Calculate b, then determine UC (1) Derive b from S, using log S UC2 = S • UC1 b = log 2 (2) Plug in b, old V1, UC1, new V2 (logs!) into slope equation; b = log UC2 – log UC1 log V2 – log V1 and solve for new log UC2 (3) Translate log UC2 out of log UniGenova-January2003 ( b ( UC2 = UC1 • V2 V1 -10- Exercise Exercise AN APPLICATION OF SCALE ANALYSIS Problem: You are reviewing the 3-year business plan of a Telco operator They are aiming at move from a target of 120 000 customer for next year, to 900 000 the year after and reach a total of 1.8m in the third The Marketing director, asked to project customer acquisition costs over the entire period, expects them to half The Sales director thinks he is crazy UniGenova-January2003 -11- Exercise Exercise ECONOMIES OF SCALE SIGNIFICANTLY REDUCE ACQUISITION AND RECURRING COSTS Example: acquisition costs for a Telco operator, €/client 87 Marketing 32 “Slope” (%) Overall activity cost slope is … % 80 This information can support Incentives 4 90 ? ? ? ? Sales and distribution ? 42 ? 90 Clients (‘000) UniGenova-January2003 10 116 70 X8 ? 928 • Estimate of cost position for competitors at different scale, given the cost of factors • Simulation of impact of managerial options ? Activation • Projection of future evolution of cost, given expected volumes ? X2 - i.e. increase/reduce fixed vs variable selling cost ? 1 856 -12- WARNING: WHEN LOOKING FOR SCALE, LOOK THE RIGHT WAY Find the meaningful scale relation Illustration: tissue manufacturing Cost per ton ($/t) P6 • P1 • P3 • Cost per ton ($/t) P6 • P1• P2 • P3 • P2 • P4 • P5 • Plant size 000 tonn/ year No No economies economies of of scale scale ?? •P4 P5 • Machine size 000 ton/ year Sure, Sure, but but only only by by machine machine size size Px : plant x UniGenova-January2003 -13- DOES SIGNIFICANT SCALE EXIST? Process Process High High fixed fixed Cost Cost ! ! steep steep slope slope (60-70%) (60-70%) High High variable variable cost cost ! ! flat flat slope slope (90-95%) (90-95%) Manufacturing Manufacturing Truck Truck production production line line Hermes Hermes tie tie production production Marketing Marketing Television Television advertising advertising campaign campaign Discount Discount coupon coupon Sales Sales Trading Trading on-line on-line Phone Phone sales sales of of books books Think Think carefully carefully about about the the product, product, customer customer and and process process UniGenova-January2003 -14- SCALE EXAMPLES Paper Paper machine machine labor labor Advertising Advertising costs costs Man-hours/ ton 58% Scale (S) Advertising/ 0.05 sales 0.04 60% Scale (S) 0.03 1.0 0.8 0.02 0.6 0.4 0.2 0.01 40 60 100 200 400 800 Machine capacity (TPD) As expected -large machines suggest high fixed costs UniGenova-January2003 8 16 24 32 Sales (US$M) Suspiciously steep -15- HOWEVER, THINK BEYOND THE DATA First Cut of Data Would Show Wide Dispersion Automotive Component Suppliers Salaried and 10.0 Indirect Employees/ Sales ($M) 5.0 3.0 100 2.0 70 1.0 30 0.5 2 5 10 20 50 100 200 Plant Sales/Product Family ($M) Traditional Approach Cost-based Management Approach Time-based Management Approach Source: BCG Analysis UniGenova-January2003 -16- DIFFERENT VOLUME LEVELS CAN JUSTIFY SUPERIOR TECHNOLOGIES Conventional Lathes by Mechanical Design Machining Cost/Piece Manual Universal Machine Manual Copy Lathe Manual Chucker Automatic Single Spindle Automatic Multispindle Lot Size UniGenova-January2003 -17- NOT ONLY SCALE HAS AN IMPACT ON COSTS: EXPERIENCE CURVE (I) Learning restricted within companies Direct Costs Per Megawatt Steam Turbine Generators 1946-1963 Direct Cost/ MW 380 Allis-Chalmers 340 300 General Electric Westinghouse 260 5 UniGenova-January2003 15 50 Firm Cumulative Megawatts (M) -18- NOT ONLY SCALE HAS AN IMPACT ON COSTS: EXPERIENCE CURVE (II) Learning is shared by entire industry Crushed and Broken Limestone Prices Price/Ton ($ Constant) 80% Slope 2.50 1938 2.00 1945 Price Price data data can can be be plotted plotted against against different different experience experience bases: bases: •• The The industry’s industry’s 1929 1952 1.50 1971 1.5 2 3 4 5 6 7 8 10 •• The The technology’s technology’s •• The The company’s company’s •• The The leader’s leader’s •• The The fastest fastest growing growing competitor’s competitor’s •• Etc. Etc. Industry Accumulated Experience (B Tons) UniGenova-January2003 -19- COMPLEXITY COSTS ARISE FROM PROBLEMS AND COSTS INVOLVED IN COORDINATING MANY ACTIVITIES Complexity gives rise to unit costs that increase with the scope of activity • Scope in manufacturing: parts, models, product lines, etc. . . . • Scope in administration: businesses, countries, etc. . . . • Complexity often works against scale Example: the cost of connecting every two people in a communication network with a dedicated connection at $1 per connection Number of People (~) 2 5 10 50 100 UniGenova-January2003 Number of Connections [(N)(N-1)/2] 1 10 45 1,225 4,950 Cost/Person ($) 0.5 2 4.5 24.5 49.5 -20- COMPLEXITY ARISES IN INDUSTRY DUE TO MANY FACTORS Plant makes so many products that machines spend substantial time changing over between products Salesmen sell too many products to master any one of them properly Multiproduct plant has high administrative costs of coordination and tracking UniGenova-January2003 -21- COMPLEXITY EXAMPLES Machine Machine Manufacturing Manufacturing Other Other Manufacturing Manufacturing 8 Factories Indirect Cost 30 (% of Total Cost) 20 Indirect Cost (% of Total 50 Cost) 30 20 10 10 139% 5 5 10 20 40 # of Product Families Produced 4 5 6 8 10 15 20 30 40 50 # of Models Source: BCG Interviews and Analysis UniGenova-January2003 -22- UTILIZATION IS ANOTHER FACTOR IMPACTING COSTS Health Health Care Care Services Services Printing Printing Presses Presses Daily Procedures/ Professional Cost/ 140 Procedure ($) 100 5 80 Fully 78 Loaded 77 Cost ($/1,000 76 32s) New Technology 75 60 10 74 73 40 15 20 Standard Gravure 72 71 20 70 16 69 12 68 0.55 0.60 0.65 0.70 0.75 0.80 0.85 0.90 0.95 1.00 2 3 4 5 20 Number of Professionals/Office Aggressive Gravure Note: Assumes 2,000,000 Run Length Utilization Utilization is is important important when when •• Capital intensity is high Capital intensity is high •• Energy Energy consumption consumption is is major major part part of of costs costs •• Startup costs are high Startup costs are high •• Labor Labor force force is is not not flexible flexible Different Different from from scale scale •• Frequently Frequently the the two two phenomena phenomena interact interact UniGenova-January2003 -23- SO ... WHAT DO YOU THINK ABOUT THIS PORTFOLIO? Business portfolio of group xxx, B ITL 1996 Market 10% growth OTC drugs Star Wines Industrial machines 5% Question mark RX drugs Wholesaling Consumer Products Packed meat cash cash absorbed absorbed Seeds Business controllati Cash cow Dog Business in JV Fatt. 100 Mdi 1% 10 1 0.1 cash cash generated generated UniGenova-January2003 0.01 Relative market share -24- ... AND THIS ONE? Business portfolio of group yyy (1999, B €) Market growth, 25% avg last three years, (%) 20% Insurances 3,1 15% Trucks 7,4 10% Automation 1,3 cash cash absorbed absorbed 5% Engines 1,4 Foundry 1,7 Tractors* 9,4 0% 10,0 Automotive 24,1 Components 4,1 0,1 Relative market share 1,0 -5% € 1 B sales cash cash generated generated UniGenova-January2003 Intercompany share -25- An excercise Exercise Exercise A SOUND COST ANALYSIS IS THE BASE FOR STRATEGIC DECISIONS Problem: Sirio, a 1 bn € grocery retailer, with strongholds in 2 of the 8 regions of the country is overlooking 3 options for acquisition • Andromeda, a same-sized national retailer • Berenice, a 500m € local retailer competing in same regions • Cassiopea, a 500m € local retailer competing in bordering regions Which option would provide the highest competitive advantage from an operating cost perspective ? UniGenova-January2003 -27- Exercise Exercise A SOUND COST ANALYSIS STARTS WITH THE COST STRUCTURE Example: cost structure of a grocery retailer, average figures Key driver COGS 75% Logistics 5% POS labour 12% Advertising 2% Central Staff 4% OP. Margin 2% UniGenova-January2003 Scope Slope -28- SCALE AND COMPLEXITY TYPICALLY WORK AGAINST EACH OTHER Measured in the same way Overhead cost/unit Combined impact= f (v, p) Complexity impact = f (p) Scale impact = f (v) 1 10 100 1,000 Volume Managing Managing complexity complexity reduces reduces cost cost UniGenova-January2003 -29- COST MIGHT BEHAVE LIKE WAVES Examples: specialty retail chain, simulation on cost model Cost (as % of sales) 96% 92% 88% 84% 80% 0 5 10 15 20 25 Number of stores Source: BCG client case UniGenova-January2003 -30-