BUS 650 — Decision Modeling Fall 2014 Prof. Stephen Stuk, Ph.D. 409 Goizueta Building Rich ofc.: 404-727-9258 ( don’t use this ) mobile: 678-468-3452 ( Use this number Internet: sstuk@emory.edu DIA area Administrative Assistant Jalisa Norton, Rm. 423A; 404-727-8698 n.b. We will use the BlackBoard system extensively, and I expect Blackboard and Email to be a primary means of communication and coordination outside of class. Office hours or meeting with students on request. & Monday/Wed 4-6 Catalog Description Prerequisite: BUS 550 or equivalent. Advanced topics and tools for analysis of decision problems, focusing on modeling the real-world complications that are simplified away when introducing decision analysis. This means learning to extend decision analysis concepts and techniques to include attitudes about risk, multiple conflicting objectives, complex uncertainties (requiring Monte Carlo simulation), complex alternatives (requiring linear programming and other optimization techniques), and dynamic interactions. In addition, we must learn the subtleties of applying quantitative modeling techniques to managerial and strategic settings in organizations. What is this Course About??? This is another course about ―reasoning about decisions. ‖ From your introductory course in decision & data analysis, you may be familiar with this point of view: ―Decisions are like a fundamental particle‘ of management. At the core of the very complex roles we play in strategy, marketing, operations, finance, and other management functions, there are identifiable decisions we must make. From this perspective, there are decisions lurking in everything we do as managers, citizens, and humans – and there is valuable insight to be gained by looking at the decisions in an informed and disciplined way. However, we now need to move beyond the simplified settings explored in the Core. In this course (and its companion stand-alone elective, BUS 651 Strategic Decision Analysis) we re-introduce most of the various complexities that make the real world so...well, maddeningly complex. Both these courses are, in essence, extensions of the decision analysis component of the 550 course — but not the data analysis/statistics component. They are not ―stats courses, nor are they just for ―quant jocks. (Recent participants have included consultants, finance and marketing concentrators, general managers, engineers, lawyers, public health professionals, nurses, entrepreneurs and actors.) These courses are targeted broadly at people who want more exposure to models of decision-making that are useful in management and in explaining many of the complex phenomena we observe in business, policy, and human affairs. The objective is to give each student better conceptual frameworks, more powerful analytical tools, and pathways for further exploration of those ideas that prove most important in their post-MBA careers. Specifically, the topics and issues we will explore together in this course include: How should we make individual decisions when our simple ―decision tree assumptions do not apply? • multiple objectives (both monetary and harder-to-quantify non-monetary), which may conflict and therefore require us to make tradeoffs • aversion to risk, i.e. we‘re not ―risk neutral • attitudes about personal risk (e.g. health hazards, ―threats to life & limb ‖) How should we make decisions when we’re embedded in large-scale problems, or complex systems (industries, markets, neighborhoods, society)? • simulation, optimization, and search techniques • influence diagram representations of decision problems • behavior of dynamic systems (including chaos), complexity theory and applications BUS 650 Syllabus 11/4/14 page 2 How can I incorporate analytical modeling into managerial thought, judgment & action? • the process of modeling a real-world situation • formulating a model, and explaining/applying its results • going beyond the obvious, literal results of an analysis, and proactively creating managerial value BUS 650. Course Materials The major printed course materials consist of: • Cases: The cases are available on Study.net. and you will be given a copy. The case packet is listed as: “BUS 650: Decision Modeling - Stuk (Fall 2014)” • Textbook: • “Management Science: The ART of Modeling with Spreadsheets” Kenneth R. Baker & Stephen G. Powell, Third Edition ISBN 978-0-470-53067-2 • • Optional, • “Making Hard Decisions,” 2nd Edition, by Robert T. Clemen & Terence Reilly, ISBN- 0-53436597-3. • There are several printings of this book available, new and used, that are nearly identical and will work perfectly for this course (e.g. 2000, 2001, 2003). I have not seen the 2006 paperback version but I expect it will be suitable. The only version that definitely will not work is the original 1997 book by Clemen alone (no Reilly yet!). • DO NOT WORRY if a used copy does not come with its DecisionTools Suite software CD-ROM – you won‘t use that CD-ROM anyway, only the more recent and much more powerful version that‘s available directly from GBS. Do NOT install the older version that may come bundled with your Clemen & Reilly textbook! o The course also requires use of the following software: • Decision Tools: Decision Tools that are part of the Palisades Suite is available via Study.net.. The course title is (GBS Palisade Decision Tools (2014/15) The software runs as an add-on over Excel, ( it does not run a MAC native mode – sorry). BUS 650 Syllabus 11/4/14 page 3 • JMP: Jmp is statistical software created by the SAS Institute (the makers of SAS). It is available for free on the GBS network. To download it, get connected to the GBS network and go to the “swmisc on 'gbsfile'” drive (on my computer it is drive U). You will see folders for WINDOWS and Mac so navigate to the folder corresponding to your computer’s operating system. The location of the JMP software for Windows users is: U:\WINDOWS\JMP\Windows Installation Files\JMP For Mac users it is U:\Mac\JMP\Macintosh Installation Files Windows uses should double click on the file “setup.exe” and follow the prompts. I am not familiar with the installation method for Mac software. If you have trouble installing the software, please contact the help desk. A disc will be available. • • • Excel: This course (like many of your courses) also will require regular use of Microsoft’s Excel spreadsheet program, so you should make sure you have regular access to it and invest in learning how to use it effectively. Advancing your Excel skills will be an investment in productivity that will benefit you throughout your MBA studies and beyond. You should install the Analysis Toolpak within Excel if you have not already done so. To do this in office 2007 (on Windows), click on the Office button (upper left), then on “Excel Options” at the bottom, then on “Add-Ins” on the left. Next set the drop down box at the bottom to “Excel Add-Ins” and click “Go”. Check the “Analysis Toolpak” checkbox (not the Analysis Toolpak – VBA checkbox) and click on OK. You might also want to install “Solver Add-In” as the same time (for other courses). For Office 2010 the instructions are the same except the Excel Options is under the “File” tab. MAC users: The Microsoft analysis tool pak does not exist for the Mac versions of Excel, but there is a free download that gets you much of the capability we need. StatsPlus LE - Free Download ttp://www.analystsoft.com/en/products/statplusmacle/download.phtm Course Format and Grading The nature of our course meetings will vary over the semester, but the emphasis will be on interaction, even in some of the more lecture- or demonstration-oriented sessions. Everyone must engage and participate to the best of their abilities, which will require preparing any readings and assignment problems in advance of class. On numerous occasions our focus will be analyzing cases. You are expected to have prepared extensively, including reading the cases and any accompanying notes, performing the necessary and appropriate analyses, and preparing answers to the case questions. Discussing the cases in groups is strongly encouraged, but only after you have read and prepared them individually. Once you’re in the classroom, you’re “on your own.” Class participation will be graded each meeting. The overall impact of your contributions to the quality of our class discussions - be it helpful insights or thoughtful questions. Grading Summary: Percentage Component BUS 650 Syllabus 11/4/14 page 4 40% 40% 20% Routine work & participation 2 Take-home quizzes Final project We will approach the course topics using a mixed pedagogy consisting of conceptual & real-world cases, lectures, news & trade articles, conceptual readings, research articles, textbook chapters, experiential exercises, computer simulations and other information technology-based demonstrations. (Expect to do a lot of work for this course, including a lot of reading and wrestling with software in new ways.) The primary requirement is for each student to prepare the readings, cases and exercises and to come to every class ready to contribute to our discussions. (On a few occasions, your advance preparation may lead to something that must be turned in to me; any such assignments will be clearly marked as such.) In addition, there will be two short quizzes (individual work), a course blog (individual work) and a final project (group work). Routine Work & Participation [40%] The nature of our meetings will vary from week to week. In every session, the emphasis will be on interaction, even in some of the more lecture- or demonstration-oriented sessions. To maximize our collective learning, everyone must engage and participate to the best of their abilities, which will require thoroughly preparing all assigned readings, cases, experiential exercises (experiments, negotiations, games, etc.) and assignment problems in advance of class. When our focus is a case, you are expected to have thoroughly prepared the assignment, including: reading the cases and any accompanying notes, performing the necessary and appropriate analyses (whether they‘re spelled out for you or not – often the point is for you to figure out what you‘re supposed to do to crack the key issues of the case), and preparing answers to the case questions. Discussing the assignments in groups is strongly encouraged, although once you‘re in the classroom, generally you‘re ―on your own.‖ Class participation will be graded each meeting. The impact of your contributions (be they helpful insights, articulate skepticisms, or thoughtful questions) to the quality of our discussions and collective learning over the semester will count for 30% of your course grade. Any assignment that must be turned-in also counts in this portion of your course grade. We will review standards and expectations for class participation at the one of our first course meetings. Quizzes [40%] You will have two short take-home Quizzes, which will cover the various types of analytical techniques we will cover. Each will be worth 20% of your course grade. Course Blog[10%] Identifying & organizing specific real-world examples of the course issues & tools – in the news, on web sites, in popular culture, in your family or work organization – will be an important part of your learning to apply these issues & tools. Part of your graded work will involve creating an online ―portfolio‖ of items that link the major topics of the course to the real world. By the time of our first course meeting, I will provide more details about how to do this, and how this part of your course work will be evaluated. Final Project [20%] A final project, which is typically a group effort, will count for the remaining 20% of your course grade. You will make a presentation of your work (approx. 30 minutes) to your classmates and me during our designated Final Exam period, as well as create and submit a very concise documentation of your work. We will discuss project objectives, dimensions and other expectations around the middle of the semester. A note on assigned readings: We will explicitly discuss most of the reading assignments. Others may not be discussed directly in class but will help you as you prepare the assignments. Still others may not relate directly at all to the week‘s assignments, but rather form an important part of the increasingly sophisticated understanding of decision making that this course is attempting to nurture. BUS 650 Syllabus 11/4/14 page 5 The assignments will distinguish between required and merely helpful readings. At quiz times, you are responsible for all required readings, regardless of whether they have been discussed in class. Schedule and Assignments Detailed assignments will be posted in our First Class conference; each such posting will cover several weeks of coursework. Here‘s a rough overview of the structure and topics of the course (all details subject to change); the posted ―Detailed Assignments‖ document is the formal and official set of requirements I will be posting details for the first few sessions shortly. Session 1/2, 27 Aug Wed & 3 Sep Wed. What do we mean by making the “best” decision? Topic: Optimization Tools: Solver, Data Table, @Risk Reading Text: Chapter 10 – basic optimization Reading Other: ppt posted on Solver & Datatable Problems: try to optimize/maximize problem in excel spreadsheet posted. Do problem 3 page 236 – to turn in next time Session 3/4, 8/10 September Mon/Wed Topic: Random Numbers & Simulation Tools: Excel & @Risk Cases: Final Exam problems from previous year Examples: Problem 1 page 443 Reading Text: Chapter 16 Reading Other: ppt posted Session 5/6, 15/17 September Mon/Wed Topic: MonteCarlo Simulation, Tools: Excel & @Risk Cases: Detailed problem – problem C Examples: Problem 9 page 445 Reading Text: Chapter 16 Reading Other: ppt posted Problems: do at least two problems from pages 443-446 Session 7/8, 22/24 September Mon/Wed Topic: BootStrapping - Resampling, Tools: Excel & @Risk Examples from last years final Reading Text: none Reading Other: ppt posted Session 9/10, 29 September/1 October Mon/Wed BUS 650 Syllabus 11/4/14 page 6 Topic: Linear Programming Tools: Solver, Example: Reading Text: Chapter 11 Reading Other: ppt posted Problems, Do any problem pages 273-277 for next time Session 11/12, 6/8 October Mon/Wed Topic: Integer and Non-linear Programming & Network problems Tools: Solver, Data Examples: Reading Text: Chapter 12/13 Reading Other: material from other text posted Problems: Do any problem from chapter 12 or 13 Quiz 1 posted due 22 October ( Simulation & Optimization) 13/15 October Mon/Wed No- Class Fall Break Session 13/14, 20/ 22 October Mon/Wed Topic: Decision Analysis – review Tools: Precision Tree, Cases: BTG Reading Text: Chapter 15 Reading Other: ppt posted Session 15/16, 27/29 October Mon/Wed Topic: Stochastic Decision analysis Tools: Precision Tree, Solver, Data Table, @Risk Cases: ??? Reading Text: Reading Other: ppt posted Session 17/18, 3/5 November Mon/Wed Topic: Utility & Risk Tools: Cases: TBD Reading Text: None Reading Other: ppt posted Session 19/20, 10/12 November Mon/Wed Topic: Multiple and conflicting attributes and objectives Tools: Precision Tree, Solver, Data Table, @Risk Cases: ??? Reading Text: Reading Other: ppt posted Quiz 2 posted 12 November Due November 19 ( Risk and Simulation) Session 21/22, 17/19 November Mon/Wed BUS 650 Syllabus 11/4/14 page 7 Topic: More extensive integration of Risk, Human and Financial Tools: Cases: TBD Reading Text: Chapter 13 Reading Other: ppt posted Session 23, 1 December Topic: The Art of Modeling – Modeling in Organizations Tools: none Cases: none Reading Text: Reading Other: Handouts Final Project Due December 1 BUS 650 Syllabus 11/4/14 page 8