Bachelor of Commerce
Online and Face to Face Course
Evaluation Questionnaire
Course Name and Number:
To assist in continual evaluation and improvement of our courses in RMIT
Business, we seek your feedback about your experiences with online courses
in the Bachelor of Commerce. You will be asked to complete a separate
questionnaire for each online course you are studying.
All responses will be treated in the strictest confidence. Only summary
results will be reported, and any comments will be quoted anonymously.
Instructions:
For most questions you only need to check the box for the option you choose.
Some questions ask for a written response. There is space at the end of the
questionnaire to expand on any question where you feel that your checked
response does not give the whole picture. Please do this especially if you
give a negative response. You may also comment on any other matter that
you feel is relevant.
1.
General Information
a.
Select the location from which you usually accessed the online learning
material.
RMIT
computer lab
b.
At home
Community
centre
Other
4 – 6 hours
6 – 8 hours
8 – 10 hours
More than 10
hours
Are you working:
Full time
d.
At work
What was the average number of hours per week you studied for this
course?
Less than 4
hours
c.
RMIT
library
Part time
(> 20 hrs per wk)
Part time
(< 20 hrs per wk)
Not at all
My reasons for selecting the online program were:
1
2.
The Course Experience
This section of the questionnaire examines your experience with the course
generally, including content, staffing, and assessment.
a. Course Content
Strongly
Disagree
Disagree
Don’t
Know
Agree
Strongly
Agree
Not
Applic.
The course’s purpose and
objectives were clear
The relationship of this course
to others was clear
The course developed my
problem-solving skills
The course sharpened my
analytic skills
I usually had a clear idea of
where I was going and what
was expected of me
The course helped me develop
my ability to work as a team
member
The course improved my skills
in written communication
Strongly
Disagree
Disagree
Don’t
Know
Agree
Strongly
Agree
Not
Applic.
The teaching staff were
knowledgeable in the course
area
The teaching staff of this course
motivated me to do my best
work
The teaching staff gave me
helpful feedback on how I was
going
The teaching staff worked hard
to make the course interesting
As a result of my course, I feel
confident about tackling
unfamiliar problems
b. Staff
2
Strongly
Disagree
Disagree
Don’t
Know
Agree
Strongly
Agree
Not
Applic.
The standard of work expected
was clearly outlined in advance
I received good feedback on
how to improve the quality of my
work
The assessment methods
employed required an in-depth
understanding of the course
content
I received feedback on my
written work in a timely fashion
(within 3 weeks of submission)
The weighting of the various
assessment items was
appropriate
The mix of assessment
(projects, exams, essays etc.)
was appropriate
Staff were easy to contact
c. Assessment
What were the two best aspects of this course?
1.
2.
What two aspects of this course are most in need of improvement?
1.
2.
3
3.
The Classroom Experience
This section of the questionnaire relates to your experience in the classroom.
Strongly
Disagree
Disagree
Don’t
Know
Agree
Strongly
Agree
Not
Applic.
There were sufficient
opportunities to ask questions
The class discussion enhanced
my understanding of the
concepts in the course
Provision for self-directed study
was appropriate
a. Class organisation
4.
The Online Experience
This section of the questionnaire is restricted to the online courseware and
experience, including functionality of the site, presentation of materials and
online communication and interactivity.
a. Ease of use and
functionality
Strongly
Disagree
Disagree
Don’t
Know
Agree
Strongly
Agree
Not
Applic.
It was easy to find my way
around the course website
Download times were
reasonable
The screen layout was effective
Strongly
Disagree
Disagree
Don’t
Know
Agree
Strongly
Agree
Not
Applic.
Organisation of the online
materials was logical
The online materials were
comprehensive
The online materials helped me
to meet the course objectives
I know what was expected of
me in each section
b. Educational
content and
presentation
4
Strongly
Disagree
Disagree
Don’t
Know
Agree
Strongly
Agree
Not
Applic.
The multimedia assisted my
learning
The activities aroused and
maintained my interest
The activities were relevant to
the course objectives
I actively participated in the
online discussions
The online discussions
enhanced my understanding of
the course
The explanations provided
sufficient detail
c. Interacting with the
materials, staff and
fellow students
What were the two best aspects of the website and online materials?
1.
2.
What two aspects of the course website and online materials are most in need
of improvement?
1.
2.
Any other comments you wish to make:
5