Fighting fires 15 Pennsylvania New Jersey Investors who feel they have been burned turning to indexed annuities. Delaware Required reading for successful insurance and financial service professionals Volume 5, Issue 4 | Transitions New Eastern CEO Eastern Insurance Holdings’ new CEO is Steven Boguski, the first employee hired by outgoing CEO Bruce Eckert. Page 4 1 Addiing Philadelphia HealthSpring buys Bravo Health, a Medicare Advantage provider, with sights on Philadelphia market. Page 6 2 Going global CIGNA acquires Vanbreda International to expand its reach to more of the world’s expatriates. Page 11 3 Highmark, Del. Blues forge alliance to confront reform False ‘slip and fall’ claims no longer getting the slip Insurer said to be looking for a new partner since CareFirst partnership ended in 2006 Businesses, insurers digging deeper into cases in face of 57% increase in questionable claims By Bob Graham The affiliation of Blue Cross Blue Shield of Delaware with Pennsylvania’s largest health insurer, Highmark, signals a logical alliance, not a shifting of the health insurance industry’s tectonic plates, according to experts. Kenneth Melani “I don’t think it’s a sign of things to come,” said Mark Khatib, vice president of sales and operations for Employee Benefits Corp. of America, a McLean, Va.-based re- gional insurance brokerage. “I don’t think their deal will lead to others among health insurers.” Kenneth Melani, president and CEO of Pittsburgh-based Highmark, said the deal responds to federal health reform’s passage in March. "As the health care marketplace continues to evolve…it is imperative for health insurers to reduce their administrative costs and operate more efficiently," Melani said in a statement. “This affilia- See “Alliance” on p 13 // Health reform to fuel increase in usage of preventative services A new forecasts suggests the federal health insurance changes will mean greater use of preventative care offering Page 12 Property-Casualty :: Page 17 10 Dogs biting into homeowner’s claims Everywhere. IFAwebnews.com/facebook IFAwebnews.com/linkedin twitter.com/ifawebnews More at: IFAwebnews.com/sharing Appreciation for life insurance’s value grows as people’s income, education rises Percentage of full-time workers enrolling in workplace coverage rises 5% in last year By Bob Graham Subscription information available online at: IFAwebnews.com/ subscribe October 2010 Employees with higher household incomes and education find life insurance more appealing, according to the national survey of full-time workers. The survey from The Hartford Financial Services Group comes as the life insurance industry struggles to recover from several years of flat sales. Life insurance sales increased 7% in the second quarter this year, compared to last year’s second quarter, which was the worst quarter in 70 years. After several years of sagRon Gendreau ging, life insurance sales are showing new signs of life, proSee “Life” on p 4 “Slip and fall” insurance claims are starting to undergo tougher scrutiny as businesses and their insurance companies seek to combat a 57% increase in questionable claims in the last 2½ years. The National Insurance Joe Wehrle Crime Bureau (NICB) said more than 4,600 questionable claims inquiries were received in 2008, 2009 and the first half of this year. Most of those claims were tied to commercial policies. See “Claims” on p 9 Owners not looking to sell agencies As an agency owner, I am: Eager to sell my agency and take what I can get in this market 37% Waiting to see if I can get more for it later 20% Not interested in selling my agency at this time IFAwebnews.com poll, August 9-23, 2010. Call us today to meet with one of our Brokerage Representatives 888.513.2300 www.DisabilityQuotes.com 43% Change Service Requested Please deliver between Sept. 28-30, 2010 10600 York Rd. Suite 203 Hunt Valley, MD 21030 DATED MATERIAL Insurance & Financial Advisor PRSRT STD U.S. POSTAGE PAID PHILA PA PERMIT NO. 6438 IFAInsights // Publisher’sNote Fears rise as reform is brought to life 2010 Reader Survey Congratulations to the winner of Our Survey Sweepstakes. Insurance & Financial Advisor and IFAwebnews.com asked you, our readers, to tell us how you use and value our products during our IFA 2010 Reader Survey/iPad Sweepstakes. Your responses will help us to better tailor our print and electronic media to meet your needs. We are proud to announce that the winner of our iPad Sweepstakes is: Debbie Rowley COO, The Pinnacle Group Virginia Beach, Virginia The Pinnacle Group is a full-service employee benefits firm that has served the Hampton Roads community since 1989. It employs 19 individuals and offers a full-range of group and individual health insurance products, as well as human resources consulting. Passage of health care reform has done nothing to quell Americans’ concern about the rising cost of health care and insurance; in fact, it has made it worse. A Thompson Reuters survey from August shows that consumer confidence in their ability to pay for and access health care decreased five points since December, three months before the law’s passage. What does one have to do with the other? Plenty. President Obama says reform will lower costs, increase access, improve quality and diminish the role of insurers. None of those has happened, and likely won’t. People feel duped. "I doubt the average person really knows what has been implemented," said Gary Pickens, the survey’s chief researcher. "The healthcare debate raised people's expectations and there is now disappointment as a result that the problem isn't solved." Democrats don’t dare mention health care reform as the nation nears midterm elections. Republicans can expect a bounce from consumer dissatisfaction. And that is well before the negative consequences of the law – higher premiums, purchase mandates, increased employer costs and decreases in care quality – take effect. Ironically, the law does not address costs. It simply shifts money around. But its complexity could actually inhibit access. Rodger Bayne, vice president at Group Benefit Services, told agents recently that implementation will lead to more confusion and obstacles. “The burden on the small employer will be daunting,” he said. Bayne cited such issues as how small Tony Ondrusek Publisher Tony@IFAmedia.com Thanks to all who participated! Bob Graham Executive Editor BGraham@IFAmedia.com Sharon Schafer Advertising Sales Director SSchafer@IFAmedia.com 2 | Pennsylvania / New Jersey / Delaware Insurance & Financial Advisor | IFAwebnews.com businesses will find the time and in-house expertise to communicate intricacies of insurance exchanges and subsidies to em- Tony Ondrusek ployees. Or how large Publisher employers will traverse a complicated path. He asked if medical-loss ratios will put agents out of business, and about the effects of the young and healthy opting out of standard pools, leaving fewer people to pay for more services. “Mini-med plans will explode,” he said. Is up to six month to wait to see a specialist acceptable once 32 million people join the system? And did the law’s designers consider outcomes such as how a newborn dependent of a 26-year-old dependent on her parents’ plan will get coverage? Major gaps remain. Finally, Bayne asked, why must employers soon list benefits costs on W-2’s? Potential taxation? The villagers are restless, but not yet a torch-wielding mob intent on ousting the mad doctor and his monstrous creation. Destroying it completely is unlikely anyway, Bayne suggested, because the law’s tentacles already reach far and wide. So we villagers may have to accept the monster in our midst, and focus our worry on rising unemployment, lack of consumer spending, and record-setting decreases in home sales.Yet other issues that the mad doctor must address. That’s my take, Insurance & Financial Advisor 10600 York Rd., Suite 203 Hunt Valley, MD 21030 phone: 877-IFA-5001 / 410-667-0864 fax: 410-667-7977 admin@IFAmedia.com subscribe@IFAmedia.com New Horizon Group Inc. owns Insurance & Financial Advisor – Maryland/DC Edition, Insurance & Financial Advisor – Virginia Edition and Insurance & Financial Advisor—Pennsylvania/NJ/DE Edition. The paper is free for retail insurance and financial service professionals in these areas. I All content is protected by U.S. copyright law and may not be reproduced, copied or transmitted in any form without permission of the publisher, New Horizon Group Inc. I News, photos and articles are published for free. Submissions may be edited or altered, and become the publisher’s property. The publisher assumes no liability for errors or omissions. October 2010 Did you know? Good oral hygiene does more than make you look good . . . It can also reduce your risk for some pretty nasty stuff. The connection between a healthy mouth and a healthy body has never been clearer. Research continues to show the correlation between poor oral health and more serious conditions such as heart disease, stroke and diabetes. That’s why United Concordia’s plan designs contain features like Preventive Incentive® to exclude Type 1 services from annual deductibles and maximums, and Smile for Health® Maternity and Enhanced benefit options to provide increased benefits for those at higher risk. Ask your United Concordia sales representative how United Concordia’s plan designs, contracts and educational materials come together to make a stronger dental benefits plan for your clients’ employees. Reach us online at www.UnitedConcordia.com or call 1-888-884-8224. "%7*'"r'PS1SPEVDFS6TF0OMZ Pennsylvania / New Jersey / Delaware Insurance & Financial Advisor | IFAwebnews.com October 2010 | 3 Eastern’s founder passes torch to his first employee Eckert to remain on board, but cede CEO title to Boguski, firm’s president and COO The first employee hired by Eastern Insurance Holdings, a Lancaster, Pa.-based insurance company, has been named successor to its founder, Bruce M. Eckert. Michael L. Boguski, 47, now the company’s president and chief operating Bruce Eckert officer, take over the role of chief executive, replacing the current CEO, Bruce Eckert, 66. Eckert hired Boguski, the company’s first employee, in 1987. The succession plan is scheduled to take effect Jan. 1, 2011, and Boguski will remain president. “Together, they have grown the Eastern Alliance Insurance Group into one of the most profitable writers of workers’ compensation insurance in each of its core operating territories,” said Robert M. McAlaine, chairman of Eastern’s board of directors, in a statement. “They created and nurtured a culture of superior agency relationships, client service, and core values of dedication, collaboration and mutual respect among [the company’s] team of employees.” McAlaine added that the succession plan “ensures continued strong leadership” for Eastern, calling Boguski “a proven leader in the industry, ideally suited to succeed” Eck- ert. Boguski was a key leader in the company’s strategic planning, profitable geographic expansion, and handling of changing economic and insurance cycles, “As I look to the future,” he said, “I am committed to profitable expansion of our core workers’ compensation business as a key driver of future earnings while main- Boguski has been with the Lancaster, Pa.based insurance company since 1987. according to McAlaine. “This succession plan has been years in development,” said Eckert. “I am excited to transition into my new role and am extremely confident” in Boguski and other leaders at Eastern. Boguski said he was “honored” to be named the company’s CEO. taining a strong balance sheet and dynamic culture.” Eastern Alliance Insurance Group, operates in Pennsylvania, Maryland and Delaware; Eastern Life and Health Insurance Co.; Employers Alliance, which operates in Maryland and Pennsylvania; and Eastern Re Ltd. IFA Life: Policy appeal linked to education From page 1 HEALTH PLAN Choices Valley Preferred teams with health-minded insurance companies to innovate Clinical Collaborative Plans providing affordable coverage, employee wellness programs and other health-rich features. We work with brokers to connect clients with the plan that’s best for the health of their employees… and their company. For more information, contact Kevin Hausmann, Broker Service Specialist at: kevin.hausmann@valleypreferred.com 610-969-0486; 800-955-6620 valleypreferred.com/brokerEC Pennsylvania’s Leading Provider-Owned, BROKER-FRIENDLY PPO 4 | Pennsylvania / New Jersey / Delaware The survey results, released in conjunction with Life Insurance Awareness Month, also pelled in part by a 23% increase in whole indicate that the overall number of workers signing up for life insurance benefits increased life policies sales in the second quarter.. Total individual life insurance new an- from 64% in 2009 to 69% in 2010. Women showed the biggest jump in nualized premium rose 7% participation, going from 60% in the second quarter and // IFA_FAST FACT last year to 69% this year. Men 9% for the first six months increased their participation of the year, according to Full-time workers with less by two percentage points to LIMRA’s U.S. Individual Life than $50,000 in household 70% in 2010. Insurance Sales survey. income were least likely to The Hartford’s survey The Hartford’s survey completely understand life insurance (29%) and were found employees with a found Generation Y (ages least likely to sign up for high school education had 18-29) had the lowest level this benefit (64%). the lowest level of underof life insurance understanding of life insurance standing and participation Source: The Hartford Financial Services Group and were least likely to sign compared to Generation X up for this benefit (65%) (ages 30-44) and baby compared to workers with a college de- boomers (ages 45-65). Sixty-four percent of gree. Exactly 30% of workers with only a Gen Y said they completely or mostly unhigh school education said they com- derstand life insurance compared with pletely understand life insurance. 77% Gen X and 79% of boomers. IFA Meanwhile, survey respondents with a household income of less than $50,000 CORRECTION were least likely to completely understand An article in the September edition relife insurance (29%) and were least likely to garding a proposed Pennsylvania public sign up for this benefit (64%). adjuster’s law contained several errors. The latest version of HB 2370 requires The average earnings for a full-time U.S. worker is nearly $38,500, which the public adjuster’s contract to contain translates to a considerable segment of disclosure that the policyholder has a “five the employee population that would fall business” day right of rescission. The bill into this category, noted Ron Gendreau, also would allow an adjuster to have an executive vice president of The Hart- interest in a restoration or repair business, but not salvage, as long as it is fully disford’s group benefits. “We are concerned that many working closed to the insured. The bill would conAmericans are putting their family’s finan- tinue the prohibition on performing such cial security at risk. No matter what your work until after the claim is fully resolved. Insurance & Financial Advisor regrets income level, you can benefit from life inthe errors. IFA surance,” Gendreau said in a statement. Insurance & Financial Advisor | IFAwebnews.com October 2010 NewProducts For more go to IFAwebnews.com/Products New coverage enhancements included with all policies Zurich North America Commercial launched Coverage C Casualty Business Crisis Expense to cover reputational risks and related issues. PropertyCasualty Coverage C was offered as an endorsement before Zurich added it to every Umbrella Liability Policy, with a limit of $250,000, according to the company. Policy enhancements include flexibility to go over defense within or in addition to the limits, built-in frequently requested enhancements and elimination of the shortrate cancellation provision. New iPhone app gives access to health care information Highmark introduced its Highmark Health@Hand iPhone application, a free tool that locates nearby medical facilities and provides health information. Health Insurance Members can search for health care providers such as hospitals and pharmacies that are closest to them at any point in time, says the company. The application can also access information about various medical conditions and offers tips for a healthy lifestyle. Online tool created to identify client product solutions American General Life Cos. introduced “I’ve Got a Client,” an online tool to help financial services representatives find product solutions for clients. Life Insurance The three-step program generates life, annuity and accident and health product solutions based on a client’s needs and demographic characteristics, according to the company. It was created as a quicker and easier way for producers to find solutions for their clients and also allows producers to access product-specific marketing tools, said American General in a statement. Cos. partner to offer quicker and cheaper repair programs Crawford & Co. partnered with CEI Group to offer clients access to CEI’s auto and heavy equipment repair programs, thereby reducing claim costs and vehicle down time, the company said in a statement. PropertyCasualty With CEI’s provider network, Crawford can offer vehicle programs that include 4,000 Pennsylvania / New Jersey / Delaware repair shops, estimates that are audited for accuracy and a national limited warranty, according to the company. With these programs, small companies can offer services similar to larger carriers, the company said. Crawford and CEI are also offering programs for rental and glass claims. New plan bridges life policy, cash accumulation gap Foresters introduced SMART Universal Life, a product that offers flexibility, adjustable payments limits and protection and savings potential, according to the company. Life Insurance SMART Universal Life combines lifetime protection with the potential for tax-deferred cash value accumulation. Cash accumulation grows at a guaranteed minimum annual 3% interest rate and offers no lapse guarantee for the first 10 years, according to Foresters. SMART Universal Life offers a variety of riders including accidental death, children’s term and family health benefit. Network security insurance solution coverage expanded Chartis expanded Specialty Risk Protector to give customers additional protection for network security and privacy risks. PropertyCasualty Policyholders are now offered enhancements such as expanded coverage for business income or revenue losses, express coverage for losses resulting from cyber-terrorism and for claims arising from breaches of confidential information, according to the company. Policyholders also will have access to the eRisk Hub risk management and loss prevention portal, which holds information on safe security and privacy practices. Optional rider helps investors plan for their retirement Transamerica launched the Income Link rider, an optional rider that helps address income needs in the early stages of retirement. Life Insurance The rider offers withdrawal options and potential for increased income. Withdrawal options provide 4% of the withdrawal base for life, after the initial rider withdrawal years; some options include 10% for two years, 4% thereafter, and 9% for three years, 4% thereafter. It also allows investors to lock market gains with the highest of the past 12 monthly values. Insurance & Financial Advisor | IFAwebnews.com October 2010 | 5 // PROPERTY-CASUALTY Federal appeals court reopens portions of Marsh bid-rigging suit A federal appeals court restored part of a class-action suit involving scores of insurance companies and brokers accused of conspiring to rig bids. The restoration of the case comes three years after U.S. District Judge Garrett Brown, presiding in Trenton, N.J., dismissed the original national class action, which alleged that up to 20 defendants, including insurance brokerages and insurance companies, colluded to steer business to certain insurers in return for payments or kickbacks. In a 200-page ruling, the U.S. Third Circuit Court of Appeals in Philadelphia reinstated antitrust and racketeering claims allegedly involving Marsh and McLennan, along with claims against some brokerages accused of conspiring to steer bids. Among insurers named in the reinstated suit are American International Group, Chubb, Hartford Financial Services Group, Liberty Mutual Group and Travelers. The reinstatement is the latest chapter in a 6-year-old battle over alleged bid rigging and racketeering in insurance, initiated when then-New York Attorney General Eliot Spitzer began investigating the allegations. Spitzer filed a civil suit in October 2004, accusing Marsh of bid rigging. Marsh had already paid its part of the class action, settling the case for $69 million in February 2009 and Spitzer’s suit for $850 million in January 2005. IFA Financial Planning fastest growing careers. is among the Philadelphia market is gem in HealthSpring’s Bravo Health buy Baltimore-based Medicare Advantage plan provider sold for $545 million HealthSpring will create the seventh largest Medicare Advantage plan – and obtain an “immediate and sizable presence” in the Philadelphia market — through its planned acquisition of Baltimore, Md.based Bravo Health. Nashville, Tenn.-based HealthSpring will acquire Bravo Health, a privately held company, for $545 million, adding more than 100,000 Medicare Advantage and 290,000 Part D Prescription Plan members to its rolls. The deal is expected to close by the end of the year. The deal is the latest in a series of efforts by companies to form new relationships in the face of federal health care reform. “With diversified geography and increased membership scale, the combined companies will be even better positioned in the new environment created by health insurance reform,” Herb Fritch, chairman and chief executive of HealthSpring, said in a statement. Demonstrating a commitment Earn the credentials that matter. Financial-management acumen is expected to be one of the most marketable skills in the next decade and the CFP® designation is the best known credential. Enhance your career opportunities by earning our Executive Certificate in Financial Planning, offered in partnership with Kaplan Schweser. Complete your certificate to sit for the CFP® certification examination in just nine months! For program details and application, call 412.396.5600 or visit www.duq.edu/fp. This program is approved for GI Bill or VA education benefits. The next session begins on January 28. Courses will be held on Friday evenings and Saturdays on alternating weekends. // LICENSE REVOKED Agent can’t duck 114 false AFLAC policy applications An insurance agent from Secane, Pa., had his insurance license revoked after state regulators determined he submitting 114 false insurance applications. Derek Michael Chastain was terminated by AFLAC Nov. 30, 2009, in connection with the case, according to Pennsylvania Insurance Department records. Between April 2005 and August 2009, Chastain submitted 165 policies to AFLAC to cover his family and friends, records show. Of those policies submitted, 114 were declined and the premium never submitted to AFLAC, according to case files. Authorities say Chastain knowingly submitted business to AFLAC that contained false, inaccurate or misleading information that caused the policies to be issued. He started working for AFLAC in September 2003. IFA // HEALTH INSURANCE Medicare Part D costs come in 43% lower than forecast Certified Financial Planner Board of Standards, Inc. owns the mark CFP®, which it awards to individuals who successfully complete initial and ongoing certification requirements. Attend an information session on Wed., Nov. 10 - 5:30 to 7 pm or Webinar on Tues., Dec. 7 - 12 noon to 1 pm. To register, call 412.396.5600. 6 | Pennsylvania / New Jersey / Delaware Bravo Health is an operator of Medicare Advantage coordinated care plans in Pennsylvania, the Mid-Atlantic region, and Texas, and Medicare Part D stand-alone prescription drug plans. “I cannot think of a better way to demonstrate our commitment to Medicare Advantage and our confidence in the long-term future of the program than the transaction we are announcing,” Fritch said. “This acquisition will extend HealthSpring’s reach into new geographies, including an immediate and sizable presence in the Philadelphia market.” Fritch said the transaction will create the largest company in the country focusing exclusively on the Medicare Advantage population. The prescription plan will be the ninth largest in the U.S., he said. Jeff Folick, chairman and chief executive of Bravo Health, said the acquisition is “the right next step for our company, and we are fortunate to be aligning ourselves with an organization that is so similar to ours.” Bravo Health generated premium revenue of about $832.8 million in the first six months of this year. Bravo Health, based in the Brewers Hill area of Baltimore City, is not expected to leave those offices, according to a report in the Baltimore Business Journal, which also indicated that the company has been adding up to 40 jobs a month to meet its growing membership’s needs. HealthSpring owns and operates Medicare Advantage plans in Alabama, Florida, Georgia, Illinois, Mississippi, Tennessee, and Texas, along with a national, stand-alone Medicare prescription drug plan. IFA Federal authorities say the 10-year cost estimate for Medicare Part D came in 43% lower than the initial cost estimate of $634 billion. The 2004 to 2013 period is now estimated to cost about $373 billion, according to the U.S. Centers for Medicare & Medicaid Services, which administers the program. The federal agency said the re- Insurance & Financial Advisor | IFAwebnews.com duction was because “plans are negotiating better pricing than anticipated.” Medicare Part D spending was one of many focal points in the recent debate over health reform. The reduction in costs was hailed by the Pharmaceutical Care Management Association as proof its tools are working. IFA October 2010 LEGALBRIEFS 20 insurers pay N.Y. $716,800 for ‘prompt pay’ violations News from the federal and state courts. Federal court refuses revival of fraud suit against Aetna A federal appeals court declined Aetna investors’ request to revive a securities fraud suit against the company for allegedly making false statements to boost the health insurer’s stock price so three executives could sell $61 million in stock. PropertyCasualty The unanimous three-judge ruling by the 3rd U.S. Circuit Court of Appeals in Richmond, Va., said that “safe harbor” provisions in securities law provided protection against the allegedly misleading statements, according to the ruling. “General statements about the company’s dedication to ‘disciplined’ pricing and commitment to ‘discipline and rigor’ could not have meaningfully altered the total mix of information available to the investing public,” U.S. Circuit Court Judge Jane R. Roth wrote in re Aetna Inc. Securities Litigation. The allegedly false statements were ruled immaterial. Man to pay IRS $2.9 million for role in Ponzi scheme A California man was sentenced to 70 months in prison and ordered to pay $2.9 million in restitution to the Internal Revenue Service for his role in a Ponzi scheme involving a bogus foreign currency exchange investment fund. Health Insurance John S. Lipton, formerly of Mission Viejo and Laguna Hills, Calif., pleaded guilty in April to conspiracy to defraud the United States and tax evasion. Lipton and several co-defendants were indicted on charges stemming from operation of the bogus fund from May 1998 to June 2002, which received investments of millions of dollars. The remaining four defendants are scheduled to begin trial in April 2011. A separate trial on charges related to the Ponzi scheme is set for September 2011. Post-Katrina airport rebuilding project head charged PropertyCasualty State law mandates that health insurers resolve claims within 45 days of receipt tremely effective in ensuring that consumers and health care providers are paid in a timely fashion and it remains an excellent deterrent against entities slow to pay undisputed claims,” New York Insurance Superintendent James Wrynn said in the statement. New York insurance regulators clamped down on 20 health insurers and HMOs operating in the state by fining them a total of $716,800 for failing to promptly pay claims. The New York State Insurance Department said the vio// Fines paid to New York lations of New York’s Prompt • Aetna, $25,100 • HealthNet, $13,600 Pay Law stemmed from com• Affinity, $154,000 • HealthPlus, $9,600 plaint files that were closed by • HIP, $54,500 • Amerigroup, the agency between Oct.1, 2008, $43,500 • MetroPlus, $3,300 and Sept. 30, 2009. • Neighborhood • CIGNA, $57,750 New York’s Prompt Pay Law re• Empire, $31,500 Health, quires health insurers and HMOs • Excellus, $8,000 $1,000 to pay undisputed health insur• NY-Presbyterian, • Fidelis, $7,200 ance claims within 45 days of re• GHI, $68,500 $9,600 • Oxford, $31,100 • GHI HMO, $2,400 ceipt, ensuring timely payment. • Guardian, $2,600 • UnitedHealthcare, By agreeing to pay the fines im• HealthFirst, $159,650 posed by the NYSID, the compa• Wellcare, $9,000 $24,900 nies acknowledged that they failed to pay certain claims within the state-mandated timeframe, officials noted in a statement. “The Prompt Pay Law has been ex- Insurers and HMOs have paid the state $9.1 million in prompt pay fines since 1998 when the law became effective. IFA The man who led a New Orleans airport’s rebuilding after Hurricane Katrina now faces with his wife charges that he filed a false insurance claim on his vehicle. Save the Date Sean Hunter, who was airport director at Louis Armstrong New Orleans International Airport, and his wife, Shauna Crowden Hunter, are each charged in a federal criminal information document with filing the false claim declaring their BMW as a total loss after the hurricane in 2005, according to WDSU. Sean Hunter took a leave of absence last year and then resigned when pictures of the BMW surfaced and sparked federal investigation, according to the report. Among the charges are conspiracy to commit mail fraud and making false statements to the FBI, the report said. October 19, 2010 8:00AM – 4:00PM ACE Conference Center, Agency’s treasurer embezzled $796,000 in premium Lafayette Hill, PA www.aceconferencecenter.com The man who took over an insurance agency previously owned by former Arizona Rep. Richard Renzi was found guilty in federal court of embezzling $796,000 in insurance premiums, which he funneled to the former congressman’s account. Federal Case Financial Services Super Day, bringing together the best of the best in the financial services industry for a day of education, information, motivation and networking. Dwayne Lequire, 51, of Elgin, Ariz., was convicted by a federal jury in Tucson, Ariz., of eight counts of embezzling insurance premiums and one count of conspiracy, according to Assistant Attorney General Lanny A. Breuer of the Criminal Division and U.S. Attorney Dennis K. Burke for the District of Arizona. Presented By Between 2006 and 2009 Lequire embezzled the money, funneling it to Renzi’s personal accounts. He was found to have conspired with the former congressman. Fairfield Sentry liquidated after $3.2 billion Ponzi scheme Financial Services Fairfield Sentry sued 17 of its investors in an attempt to recover from a $3.2 billion Ponzi scheme involving a bogus feeder fund. Over 20 exhibitors | Estimated 250+ attendees CE & CFP general & ethics credits available Bernard Madoff, 72, pleaded guilty to organizing the Ponzi scheme and was sentenced to 150 years in federal prison in Butner, N.C., according to Bloomberg. Registration information: www.naifa-gp.org Fairfield Sentry, an affiliate of Fairfield Greenwich Group, said it raised money for Bernard L. Madoff Investment Securities without knowing it was a scheme and has no way of repaying the $3.2 billion without recovering $160 million in payments to shareholders since 2004. Tickets and exhibit info: Susan Whitehead: 610-765-1417 • office@naifa-gp.org For the latest Legal news go to IFAwebnews.com/Record Pennsylvania / New Jersey / Delaware Insurance & Financial Advisor | IFAwebnews.com October 2010 | 7 Exits&Acquisitions By Kenneth H. Marks Key concepts for successful deals Merger and acquisition transactions can be a viable alternative for accomplishing a number of strategic objectives in the context of building and realizing value for emerging growth and middle-market companies (those from startup to several hundred million dollars in revenue). In recent months, big firms and small agencies have been buying and selling more frequently than in the last few years, a signal to many that the big chill in M&A activity is finally coming to an end. Let’s take a high-level view of the buyside and sell-side processes, and a framework for thinking about and planning for each of these possibilities. Exits In many instances the distinction between selling a company (i.e., an “Exit”) and raising capital is measured by the amount of equity sold and the contractual rights obtained by the buyer. Financing growth raises the issue of long-term shareholder objectives, which many times involve eventual liquidity. As the wave of business transitions driven by baby boomers planning their legacy and succession continues, some shareholders are confronted with a multifaceted decision of how to finance the continued growth of their business, create liquidity for their owners, and lay the foundation for operations independent of the owner/founder. Others see the opportunity to buy out partners or create some liquidity while staying in the game for what may be Kenneth H. Marks is founder and a managing partner of High Rock Partners, providing growth-transition leadership, advisory and investment. He is lead author of the Handbook of Financing Growth published by John Wiley & Sons. He can be contacted at khmarks@HighRockPartners.com. ing the relative mix of debt and equity with an eye toward company growth objectives and the required go-forward capital. For example, a leveraged recapitalization will most likely increase the company’s debt in exchange for distributions, dividends or purchase of equity. Acquisitions Acquisitions can meet a number of goals if approached and executed as part of a long-term strategy. Some reasons Acquisitions can meet a number of goals if approached and executed as part of a long-term strategy to build a business. Focused. …on helping our agents grow. >L»YLHYLNPVUHSJVTWHU`[OH[KLSP]LYZV\YWYVK\J[ZVUS`[OYV\NO PUKLWLUKLU[HNLU[Z:V^L»YLHS^H`ZMVJ\ZLKVUOLSWPUNV\YHNLU[Z NYV^-YVTJVTWL[P[P]LWYVK\J[ZHUKWYPJPUN[VYLHS[PTLMHZ[VUSPUL X\V[PUN-YVTH[[YHJ[P]LJVTTTPZPVUHUKWYVÄ[ZOHYPUNWYVNYHTZ[V SVJHSWYLZLUJLHUKV\[Z[HUKPUNJSHPTZZLY]PJL (UK^L»YLSVVRPUNMVYHML^ZLSLJ[HNLU[Z[VNYV^^P[O\Z -PUKV\[MVY`V\YZLSM^O`V\YHNLU[ZJOVVZL7LUU5H[PVUHS0UZ\YHUJL HZ[OLPYNV[VJHYYPLY>H[JOHZOVY[]PKLVH[ ^^^7LUU5H[PVUHS0UZ\YHUJLJVT*SPJRVU)LJVTPUN(U(NLU[ ;OLUNP]L\ZHJHSS_ Business • Auto • Home • Surety 8 | Pennsylvania / New Jersey / Delaware deemed a second bite at the apple. Selling a controlling interest to a financial buyer (i.e., a private equity group) and rolling over or keeping a minority interest until a subsequent sale or liquidity event happens can buy time until the company’s value increases (under the watch of the new owners with their capital). There are numerous examples where the sale of the minority interest in the follow-on transaction (three to five years from the first transaction) resulted in as much economic gain as the original sale to the buyer. Shareholders and partners may find a full or partial Exit attractive for many reasons, including diversifying away the risk of having too much personal net worth in a single asset, or minimizing the risk of growth by obtaining a financial or strategic partner. In this case, several potential solutions exist, including recapitalization, sale to a financial buyer while keeping a minority stake, or an outright sale to a strategic or financial buyer with contractual rights for some level of future performance. Recapitalization Generally a recapitalization will involve a lower cash-out (as a partial Exit or staged Exit) for the active owners than a buyout (which involves a change of control). A recapitalization typically focuses on chang- Insurance & Financial Advisor | IFAwebnews.com executives pursue acquisitions include to accelerate revenue growth, to enter an adjacent market space, or to expand into a new geography or obtain a physical footprint in a new location. Other reasons include obtaining access, new customers or technology, strengthening the pool of talent and capabilities, completing or augmenting a product or service line, or reducing costs or capture market share. The first phase of a typical acquisition process addresses finding a target company to buy; this begins with the strategic plan that should lay the foundation to determine many of the parameters and the focus of the process. The second phase of the process is to structure the deal, close the transaction and integrate the business. Whether selling the entire company or raising a tranche of growth capital (in the form of debt or equity), what is really being sold is the future cash flow of the business. While past performance provides credibility to management’s claims, future cash flow is the foundation for valuation and usually the primary reason for buying or investing in a company. Online CE. At your pace, at your desk. IFAwebnews.com/Career October 2010 Claims: ‘Slip and falls’ draw attention From page 1 New York, Los Angeles, Philadelphia, Las Vegas and Chicago were the five cities with the most questionable claims for slip and falls, and California, Florida, New York, Illinois and Texas were the top five states, according to the NICB. “While many people have legitimate accidents in stores and businesses across the country, we’ve seen a growing number of cases that have some indication of potential fraud,” said Joe Wehrle, NICB president and CEO, in a statement. “Our agents, working with insurance company investigators and law enforcement, are busy identifying and targeting organized criminal rings that make a good living staging slip and fall accidents.” The NICB is working with insurers to raise awareness and encouraging companies to investigate all claims. Paying without investigating “Many retailers are self-insured and they look at this as a cost of doing business - they’ll write a check without investigating,” Wehrle said. He estimated that the unwarranted payouts from self-insured companies run into the millions. Wehrle said the NICB has increased its focus on commercial fraud, and slip and falls and workers’ compensation fraud are cases that are priorities for many of its member companies who write commercial policies. Often, Wehrle said, the perpetrators “come into an area and hit several retailers, grocers, or other businesses with sophisticated schemes and professional execution. They hope to collect a quick payout and move on before anyone realizes what’s going on.” Typically, a case might involve two people visiting a big box store or retailer, and splitting up. “The first person goes down an aisle while the other keeps a lookout,” he said. “When the coast is clear, he or she pulls out a small bottle of liquid, pours it on the floor and then pretends to fall. The partner runs to assist and tells everyone that he witnessed the fall.” The number of slip and fall questionable claims submitted to NICB went from 325 in the first quarter of 2008 to a high of 565 in the fourth quarter of 2009. In the first half of 2010, there were 997 slip and fall claims referred to NICB for further analysis. IFA Pennsylvania / New Jersey / Delaware Property-casualty insurers’ operating profits down, but better Reserve redundancies no longer masking sagging earnings, Fitch researchers say Operating profits declined for most property-casualty insurers in the first half of the year, but exceeded the poor performance in the first six months of 2009, according to a Fitch analysis of 50 publicly traded companies. For the first half of this year, the $16.2 billion of aggregate net earnings reported by these companies represents a substantial improvement, caused by more favorable investment results, particularly among some of the larger companies in Fitch’s universe. Looking ahead, Fitch said profitability will continue to be pressured by limited premium growth and weaker accident year loss ratios in “a stubbornly competitive” insurance market with a weak economic recovery and low investment yields. Fitch also said it believes that reserve re- scarce and GAAP underwriting leverage at relatively low levels, the pace of share repurchases has, not surprisingly, accelerated. Fitch estimates that companies in its universe repurchased $8.4 billion of common Insurer profitability to be challenged by ‘stubbornly competitive’ insurance market. dundancies that have enhanced earnings for some time have approached exhaustion for many insurers. A reduced ability to mask weaker current year results with favorable prior period development may be a contributing factor toward a future shift in pricing trends. With profitable growth opportunities equity in the first half, compared to $1.2 billion in the previous period. Fitch does not expect share repurchases to create downward rating pressure for most companies, assuming individual rated entities’ financial leverage and insurance subsidiary capital adequacy levels remain within its rating rationale assumptions. IFA AETNA AMERICAN GENERAL LIFE COMPANIES AMERICAN UNITED LIFE INSURANCE COMPANY “I have the power of learning from the best.” AMERIHEALTH ATLANTIS HEALTH PLAN BLOCK VISION CIGNA DEARBORN NATIONAL EMBLEM HEALTHCARE EMBLEMHEALTH EMPIRE BLUECROSS BLUESHIELD GUARDIAN LIFE INSURANCE HEALTH NET HEALTHPASS With Savoy Associates, you have the power to learn from our resident experts with free CE courses from Savoy Associates Insurance Education Services. Our experts have developed CE courses for critical, timely topics such as COBRA, HITECH, Medicare, and Consumer-Directed Healthcare, as well as courses designed to boost your agency’s performance by showcasing the latest resources, technologies and product enhancements. HORIZON BCBSNJ Directed by our own Joan Fusco, HIA, PAHM, RHU, our school held 102 courses, educated over 2,000 attendees and registered over 4,000 credits in 2009 - helping our broker partners throughout New York, New Jersey and Pennsylvania stay licensed and competitive in today’s market. SUN LIFE FINANCIAL INDEPENDENCE BLUE CROSS METLIFE PRINCIPAL FINANCIAL GROUP RAYANT SYMETRA THE STANDARD UNITED CONCORDIA Experience the power of a true, regional GA partner you can count on. UNITEDHEALTHCARE / OXFORD HEALTH PLANS Regional General Agency, NY NJ PA Employee Benefits - Individual & Family Health - Ancillary Insurance & Financial Advisor | IFAwebnews.com October 2010 | 9 // CRIMINAL CASE PeopleNews Pa. man accused of filing $1.39M claim for bogus storm damage A Pottstown, Pa., man was accused of fabricating and submitting a false $1.39 million insurance claim for storm damage to a series of modular townhomes that he owned and allegedly hid in protective wrapping for nearly a year. Kevin Paul Kollar, 48, filed an insurance claim in 2008 for water and wind damage that allegedly involved eight modular townhomes in the Pottstown, Pa., area, according to the PennKevin Paul Kollar sylvania authorities. The vacant homes had been stored at an open lot in Pottstown and Kollar allegedly claimed they suffered extensive damage during a storm in March 2008. Kollar claimed in the insurance filing that the homes were in “as new” condition, had been wrapped in protective materials and were personally inspected by him on a regular basis during the weeks leading up to the purported storm damage. The homes were valued at $1,399,000. Prosecutors say Kollar’s claims about the good condition of the homes prior to the storm were directly contradicted by observations and photographs taken by an employee of the business that sold the homes to Kollar. The damage was reported to Kollar when it was discovered in April 2007, prosecutors said. IFA Learn. Enrich. Advance. We make easy to take your next career step. Insurance & Financial Advisor & IFAwebnews.com have partnered with industry leaders to give you instant access to approved, online continuing education and courses for designations, as well as online job searches and resume posting. It’s just a click away at IFAwebnews.com/Career See what’s new today. IFA/Career Center Partners Insurance & Financial Advisor Rosemarie DiCola, coowner of DiCola Insurance and Financial Services in Leechburg, Pa., was named chair of the Strategic Planning Committee for the Women’s Business Network of Southwestern Pennsylvania. Rosemarie DiCola Penn Mutual Life Insurance named James C. Pierce as managing partner of a new career agency in Wilton, Conn.; Phil D’Ambrisi as managing director of Products and Field Support at Hornor, Townsend & Kent, a broker-dealer subsidiary of Penn Mutual; and Keith Karchmar as sales manager for The Heartland Group, a Penn Mutual career agency in Chicago. McConkey Insurance and Benefits’ John Dormuth was one of Central Penn Business Journal’s 2010 Forty Under 40 award recipients in October for his dedication to business growth and professional excellence; Ashley Vervaeke earned the Certified Insurance Service Representative designation; and Beth Cook was hired as client relationship manager for the York, Pa.based company. Bob Jones was appointed as vice president of PMC Insurance Group with specific responsibility for New Jersey, as well as Connecticut and New York. Jones has 30 years experience in the insurance industry and joins PMC Insurance from InStrategy Group in North Carolina. Susan Sarafinas was hired as office manager and administrative services associate for Penn Ride Benefits, based in Downingtown, Pa. Jeffrey B. Barr of Miers Insurance, based in Allentown, Pa., earned the Chartered Property Casualty Underwriter designation. Vere Bryan of Telford, Pa., joined Branchville, N.J.-based Selective Insurance Group’s subsidiary, Selective Insurance Company of America as assistant vice president, general liability, umbrella and professional liability line of business manager. Bryan was assistant vice president of casualty for Harleysville Insurance Co. Send Your News! The easiest way to submit news about your promotions, new hires, awards and other honors is online. It’s fast and free. Phone: 877-IFA-5001 Fax: 410.667.7977 Email: Edit@IFAwebnews.com Stephen Selverian joined Philadelphia, Pa.based ACE USA Accident & Health Sales as business development director for the Mid-Atlantic region. // PROPERTY-CASUALTY Edward Marcinkevich joined Franklin Lakes, N.J.-based Western World Brokerage Division as second vice president and head of property underwriting. Foremost Insurance Group, a Grand Rapids, Mich.-based insurance carrier that offers specialty personal lines insurance products for independent agencies, is rebranding its Bristol West Auto Insurance to the Foremost brand. The rebranding of Bristol West, expected to be completed by the end of the year, supports Foremost’s market strategy, company officials said in a statement. Both Foremost, in 2000, and Bristol West, in 2007, were acquired by Farmers Insurance Group. Among states serviced by Bristol West are Pennsylvania and Virginia. IFA Kari M. Jarmuz, a new business consultant for eight years, was promoted to manager of group broker sales for BlueCross BlueShield of Delaware. Erie Indemnity Co. announced three appointments: Johns F. Kearns as executive vice president of sales and marketing; George D. Dufala as executive vice president of services; Eric Roots as leader of commercial operations. 10 | Pennsylvania / New Jersey / Delaware Thomas H. Harris of Horsham, Pa.-based Penn Mutual was appointed to The American College board of trustees. The company also recognized Rodney M. Hebert with the Gold Medal Award and Life Sales Leader; Rodney D. Dir with Bronze Medal Award 2009; and Mark E. Vujevich, sales manager of The Parks Agency’s branch office in Pittsburgh, with the Gold Medal Sales Manager of the Year 2009. Insurance & Financial Advisor | IFAwebnews.com Bristol West Auto Insurance to be rebranded as Foremost October 2010 CIGNA to ‘go global’ with acquisition Pa. insurer diversifies by adding expatriates’ insurance company By Bob Graham CIGNA is extending its reach in expatriate benefits internationally with its acquisition of a Belgium-based insurance company. Philadelphia-based CIGNA acquired Vanbreda International, an Antwerp, Belgium-based company whose 400 employees provide health William L. Atwell insurance and employee benefits for international organizations, multinational corporations and their international workforces, as well as individual expatriates. Financial terms of the deal were not disclosed. “The acquisition demonstrates CIGNA’s growth strategy to go deep into existing segments, to go global – seeking worldwide opportunities to diversify our earnings stream, build on strengths and serve customer needs – and to go individual, as Vanbreda In- Pennsylvania / New Jersey / Delaware ternational has a growing portfolio of inter- tween CIGNA and Vanbreda International. Vanbreda, a privately owned, 50-yearnational individual business,” said William L. Atwell, president of CIGNA International, old company, designs, implements and manages cross-border health insurance in a statement. The deal can be seen as further proof that Ameri// Two companies have world view can health insurers are CIGNA Vanbreda International looking at new options in Based in Philadelphia Based in Antwerp, Belgium the wake of the federal U.S., global health insurer Health insurer for expatriates health reform legislation’s In 50 countries In 129 countries passage in March. With Publicly traded Privately held new health exchanges and rules to be applied over the next three years, health insurers face an and employee benefits programs from offices and sales representations in the uncertain future in the U.S. Teaming Vanbreda International’s strong Netherlands, Germany, Italy, England and presence in Europe complements CIGNA’s Switzerland, the United Arab Emirates, position in providing expatriate benefits Kenya, China, Singapore and Malaysia, primarily to corporate clients in North Chile and Florida. Vanbreda International America, as well as Europe and Asia, Atwell serves plan members in 192 countries. Vanbreda International will retain its said. Collectively, the companies care for more than 700,000 expatriate customers brand, officials said, and its leadership, including Chief Executive Officer Rudi Bertels around the world. “There is little overlap between our cur- and Chief Operating Officer Wouter Regrent businesses and capabilities, bringing gers, will remain in place. CIGNA serves about 60 million expatrimutual opportunity to both,” Atwell said. He also stressed the “strong cultural fit” be- ates in more than 27 countries. IFA Insurance & Financial Advisor | IFAwebnews.com // NEW PRODUCT Dominion Dental launches new producer web portal Dominion Dental Services (Dominion), a regional provider and administrator of dental and vision benefits, launched a new producer portal, allowing agents to create quotes and proposals, track their quote activity and view dental and vision product information in one location, according to a company statement. “We’ve invested a considerable amount of time, resources and effort to develop an innovative online application that provides our producers with unparalleled administrative convenience,” said Dominion COO Mike Davis in the statement. “Our producer portal creates proposals on the fly with pre-approved rates and plans, significantly minimizing the time producers spend on obtaining dental and vision quotes.” The Producer Portal, available at www.dominiondental.com, offers 10 dental plans for groups under 50 lives and custom quotes for groups over 50 lives (over 20 lives if employer-paid); no need for census information; and customizable dental plan designs. IFA October 2010 | 11 Insurer adds employment practices liability coverage in New Jersey New policies geared toward helping small- and medium-sized businesses Farmers Mutual Fire Insurance Company of Salem County added Employment Practices Liability (EPL) insurance for small- and medium-sized businesses in Maryland and New Jersey, starting Sept. 1. “Employment Practices Liability coverage has evolved from a high-priced option for large employers to an affordable necessity for all businesses,” said Farmers of Salem Product Manager Jim Reagan in a statement. “In today’s workplace, small business owners must defend themselves against damaging employment claims. Farmers’ coverage is offered as part of its Business Owners Policies for eligible clients up to 50 employees. The program includes coverage of $50,000 on eligible new and renewal policies. Other limit options of $25,000, $75,000, $100,000 and $250,000 also are available. It also provides an online loss prevention program, dedicated EPL claim specialists and access to experienced employment liability attorneys, according to the statement. Reagan said recent statistics suggest that more than of claims, including wrongful termination, discrimination and sexual harassment, are brought against small firms. IFA Smaller The Alternative independent agencies are The Strategic Independent Agents Alliance thriving! independent, while helping Captive Agents, … NOW. Since 1983, SIAA and our Master Agencies have made a business out of helping local independent agencies stay Direct Writers, Producers, and Life and Financial Service Agents become independent. As soon as you join an SIAA Master Agency, you become instantly BIG by accessing the companies that you need in order to compete with and win against any With access to many competitive companies and preferred commissions and profit sharing without minimums, SIAA Independent Strategic Agencies ARE thriving! To secure your future, keep the customers you have and to gain new ones, you need SIAA. // LOOKING AHEAD Health reform expected to increase preventive care usage The floodgates on usage of preventive health care service – a key component of wellness – may open next year, when outof-pocket cost for these services are removed from many health plans as part of federal health reform. While financial uncertainties drove many Americans to rein in their consumption of health care services during the recession, the Patient Protection and Affordable Care Act will remove patient out-of-pocket costs for preventive care services under many plans beginning in 2011 and drive an increase in the use of these services, according to Towers Watson, a global professional services company. Many employer-provided health plans have promoted low-cost or no-cost preventive care for years, but the new law broadens the range of services covered and estab- agency. Your agency’s income and value will increase beyond any amount that you can generate on your own. Visit our website at www.siaa4u.net TODAY to find out how over 3,500 independent agencies like yours have increased their income and value by joining SIAA. OVER 80 AGENCIES IN PENNSYLVANIA! Now nationally at over 3,500 agencies and $6 billion in premium // PRESCRIPTION COSTS Sebelius: Medicare Part D ‘donut hole’ is smaller with aid Federal health reform has led to more than 1 million Medicare beneficiaries receiving prescription drug cost relief, according to U.S. Health and Human Services Secretary Kathleen Sebelius. As part of the Patient Protection and Affordable Care Act’s step-by-step efforts to close the Medicare Part D prescription drug coverage gap, eligible beneficiaries who fall in this “doughnut hole” this year are mailed a one-time, tax-free $250 rebate check. More than a quarter of the 4 million checks Medicare expects to distribute have been received by eligible Medicare beneficiaries. “Many seniors and people with disabilities on Medicare face extraordinary prescription drug costs, and too often stop following the drug regimens that their doctors have recommended as a result,” Sebelius said in a statement. “These checks will make a difference in helping seniors continue to get the medications they need, and are one of many ways that the Affordable Care Act is helping seniors.” Nationwide, 1 million Medicare beneficiaries have already been mailed their rebates and more beneficiaries will be receiving checks in the coming months as they enter the coverage gap. Eligible beneficiaries receive these checks automatically in the mail when they reach the donut hole, and they don’t have to sign-up to be eligible for the rebates. Rebate checks will help people with their drug costs this year. Next year, those who fall into the donut hole will receive a 50% discount on covered brand name medications while in the donut hole. Every year, the amount Medicare beneficiaries pay in cost sharing will decrease markedly until the coverage gap is closed. IFA // FIGHTING THE LAW Cuccinelli calls health reform ‘Nancy-approved’ health insurance Virginia Attorney General Ken Cuccinelli called the federal health reform legislation passed in March “Nancy-approved” health insurance and said he expects a court ruling on the controversial law by Thanksgiving. Cuccinelli made the remark, referring to U.S. House Speaker Nancy Pelosi, a key architect of the legislation, during comments 12 | Pennsylvania / New Jersey / Delaware lishes a uniform standard for services grounded in the recommendations of the U.S. Preventive Services Task Force and other similar bodies. Under the provision, insurers and self-funded health plans must cover regular wellness visits based on the patient’s age and gender as well as a range of recommended screenings. New additions to coverage for most employees and their families will include depression, supplemental pregnancy, and HIV and other sexually transmitted diseases screenings as well as HPV tests for females. It also includes recommendations to take aspirin to prevent heart disease and fluorides for children. Plans that are not considered grandfathered under the law must provide these benefits at 100%, beginning in plan years starting on or after Sept. 23. For employer plans, this is commonly Jan. 1. IFA (SIAA) is the future of insurance distribution Get Instantly Big THAT IS IF YOU ARE AN SIAA INDEPENDENT STRATEGIC AGENCY! Health Care Reform Insurance & Financial Advisor | IFAwebnews.com at the Fredericksburg Regional Chamber of Commerce, according to the Fredericksburg Free-Lance Star newspaper. Cuccinelli, who filed one of a handful of federal suits against the legislation, told business leaders that even if the U.S. District Court for the Eastern District of Virginia rules by Thanksgiving, the case is ultimately likely to reach the Supreme Court. IFA October 2010 IFAwebnews.com/HealthReform Alliance: Highmark, Del. Blues align to combat health reform From page 1 tion will help the two companies achieve that vital goal.” Shelly Bloom, president of the Pennsylvania Association of Health Underwriters, said the deal could be the first as insurers affiliate since 2006, when it was forced to terminate its six-year-old affiliation agreement with Owings Mills, Md.-based CareFirst, Maryland’s largest health insurer. For Highmark, which provides health plans in western and central Pennsylvania, the deal comes about 18 months after Deal enables Delaware’s largest health insurer to remain a separate, nonprofit entity. retool in preparation for health exchanges. “We do believe that there will be many other announcements like this one as we move forward with reform,” Bloom told IFA. “When we lobbied in D.C. before the passage of federal reform, Sen. [Arlen] Specter’s staff and many others in the House asked how PAHU could encourage more competition, not less. It’s a curious twist that many voted for reform and it is having the opposite effect.” The partnership is hardly unexpected. Delaware’s Blues’ affiliate, the largest health insurer in the state, has been looking for an it killed plans to merge with Independence Blue Cross, a Philadelphia, based health insurer. That merger, which died when Joel Ario, Pennsylvania’s insurance commissioner, told the companies they would have to relinquish either the Blue Cross or Blue Shield service mark, would have created one of the largest health insurance companies in the nation. "After careful deliberation, we have selected Highmark, also a Blue Cross and Blue Shield plan, as our proposed affiliation partner," said Timothy J. Constantine, president and CEO of the Delaware insurer, in a statement. "We recognize that it will become increasingly difficult for small, independent plans to access the capital required to make the necessary investments to stay competitive." The Delaware insurer will remain a separate entity, remaining in that state, under terms of the arrangement. Constantine will remain as president. The affiliation also enables the Delaware Blues “to retain our not-for-profit status, enhance operations, maintain financial stability and continue to provide the high level of local service that our customers and providers expect," Constantine said. If Delaware’s Department of Insurance approves the deal, then two companies are expected to share costs on investments in systems and capabilities, including technology. The regional affiliation will afford both companies greater economies of scale and the ability to streamline operations, while maintaining their strong local presence and focus on community support, company officials said. IFA // FEDERAL FUNDS Del. to use $1 million grant to open up rate review process The review process for setting health insurance rates in Delaware could become open to the public because of a $1 million influx from the U.S. Department of Health and Human Services. Delaware was one of 46 states to receive the money, part of a five-year, $250 million program to improve health insurance regulation in states. The Delaware Insurance Department’s current review system is private, but with the money, state officials intend to develop new rate filing regulations, hold public hearings and post updated information on rate requests on its website, according to a Wilmington News Journal article. Delaware, in its request for funding, indicated it would add staff to handle the additional work. Even after the changes take place, “proprietary” information in insurers’ filing will remain confidential, as is customary in other states where public reviews are common, according to the report. IFA Constantly adapting. Consistently achieving. These days, flexibility is essential. Finding success in an evolving industry calls for the ability to respond quickly and confidently. BenefitMall is up for the challenge and committed to keeping you ahead of the pack. sPartnership for a changing industry sPeople who can help you stay ahead of the curve sProducts to meet the demands of the marketplace Partner with BenefitMall and let’s continue to achieve success together. Contact your local BenefitMall Sales Team today or log onto www.benefitmall.com. Livingston 973-548-2830 Rockville 301-517-4900 I Towson 410-512-3840 ©2010 BenefitMall®. All rights reserved. BenefitMall, the circle “b” logo and the corporate logo are registered trademarks of Centerstone Insurance and Financial Services, Inc. California license #063979. Pennsylvania / New Jersey / Delaware Insurance & Financial Advisor | IFAwebnews.com October 2010 | 13 // UPCOMING EVENT // UPCOMING EVENT NAIFA-PA plans Eastern, South Central sales events GPAHU lines up health execs to discuss health reform Oct. 7 The Pennsylvania chapter of the National Association of Insurance and Financial Advisors has scheduled two sales events in October. On Oct. 26, the NAIFA-PA Eastern Regional Sales Caravan, with a theme of “The Road to Success” event, will feature two Million Dollar Round Table speakers. Other features of the day-long event include an economic update from a local investment advisor and a political advocacy workshop. The event is being held at the Holiday Inn Lehigh Valley at the intersection of Interstate 78 and Route 100. The following day the fourth annual South Central Regional Sales Symposium is planned for the Penn Grant Centre, 777 East Park Drive in Harrisburg, Pa. The event will feature a day of education and networking, including two MDRT speakers, a political advocacy program: “Grassroots V. Grass Tops;” and the opportunity to obtain up to four insurance continuing education credits. For more information or to register, visit www.naifa-pa.org. IFA A panel of health care executives will offer their views of the health care landscape, in the wake of federal health reform, at the Greater Philadelphia Association of Health Underwriters’ annual conference Oct. 7. Also, David B. Nash, founding dean of the Jefferson School of Population Health at Thomas Jefferson University in Philadelphia, will discuss how health care reform will affect the health care industry. The event runs from 8 a.m. to 3 p.m. and includes a buffet lunch. It will be held at the Drexelbrook Conference Center at 4700 Drexelbrook Drive in Drexel Hill, Pa. Panelists who are scheduled to participate include Dan Hilferty, president of health markets at Independence Blue Cross; Patrick R. Young, president of Pennsylvania and Delaware markets for Aetna; Sue Schick, CEO of UnitedHealthcare of Pennsylvania; Vince Sobocinski, president and general manager for CIGNA in Pennsylvania; and Stewart Lavelle, senior vice president for sales and marketing for Coventry’s HealthAmerica. For more information or to register, visit www.gpahu.net. IFA DoneDeals mergers • acquisitions • partnerships Aon, Hewitt Associates merge, renamed Aon Hewitt inventions, identify emerging industry trends and conduct required portfolio reviews. Aon Corp. merged with Hewitt Associates to form Aon Hewitt, a human resources and benefits outsourcing provider, in a $4.9 billion deal. MassMutual, home builders to provide DB retirement plan Life Insurance Hewitt will be integrated with Aon’s current consulting and outsourcing operations, Aon Consulting. The new brand will be led by Hewitt Chairman and CEO Russ Fradin, who will report to Aon CEO Greg Case, according to the company. Dedicated to Finding Solutions for Retail Agents Offering a wide range of Superior Commercial and Professional Lines Products with Comprehensive Coverage at Competitive Prices Dianne Sprague Sr. VP & Principal A.M. BEST “A RATED” CARRIERS LET US BECOME YOUR WHOLESALER OF 1ST CHOICE These are just a few of the classes written: Commercial & Residential General Contractors | Artisan Contractors Roofers | Flea Markets | Shopping Centers | Habitational | Vacant/Rehab/Builders Risk | Restaurants/Bars/Taverns | Lessors Risk Yachts | Products Liability | Professional Liability ATLANTIC SPECIALTY LINES O F P E N N S Y LVA N I A , L L C Office: 610-940-1662 • Cell: 215-534-0201 Fax: 610-825-5098 DianneS@AtlanticSpecial.com Participants choose a listed charity on the website, and every week State Farm will select a winner. For every homerun hit during Major League Baseball games the previous week, State Farm will donate $100 to the winner’s charity. A total of 10 winners will be drawn and the most popular charity will receive an additional $25,000 at the end of the season, according to State Farm. PropertyCasualty The Mutual Service Office (MSO) partnered with Intuitive Web Solutions (IWS) and has adapted BriteCore, a web-based program recently introduced by IWS. PropertyCasualty BriteCore is an editable processing system with settings that can adapt to an insurance company’s business needs, according to MSO, and is compatible with programs offered by MSO. Virtus to become advisor of Phoenix Edge Series Fund AIMS’ new program is bootcamp for Internet training The Phoenix Cos. and Virtus Investment Partners announced that Virtus will be the advisor and distributor to the Phoenix Edge Series Fund, a variable insurance trust. The American Insurance Marketing & Sales (AIMS) Society introduced Agency Internet Bootcamp, an Internet training program. Virtus plans to rename the trust Virtus Variable Insurance Trust and market its investments strategies to other companies. The trust is composed of 17 funds and $1.6 billion in assets; Virtus is subadvisor for $300 million of fund assets and will have responsibility for another $500 million, according to the company. Willis, Innography launch program to prevent IP risks Willis Group Holdings joined forces with Innography to launch PatentWize, an intelligence solution designed to help companies manage intellectual property risks. PropertyCasualty PatentWize provides insights based on the correlation of patent, trademark, legal and financial information, according to Willis. It advises how to improve strength and marketability of new technologies and www.atlanticspecial.com 14 | Pennsylvania / New Jersey / Delaware The plan involves more than $22 million in assets under management and about 600 participants, according to MassMutual. MSO deal means it can adapt new IWS web system State Farm, Major League Baseball going to bat Life Insurance Experienced Pennsylvania Wholesaler Meritage Homes Corp. partnered with MassMutual’s Retirement Services Division to provide a defined contribution retirement plan. Life Insurance PropertyCasualty The program is a one-day intensive training session taught by its creator, Steve Anderson, who addresses the effective use of Internet-based tools to increase growth and profits, according to the company. The course also meets AIMS Society requirements for maintaining the CPIA professional designation. Some topics covered are blog creation, using social media, and monitoring reputation and competition. The Institutes, AGILE team to develop business leaders The Institutes partnered with AGILE Insurance Performance to include the simulation component in the Insurance Executive Development (IED) program at The Wharton School. The class is designed to help participants hone their decision-making skills. The program instructs managers by combining the implementation of business strategies with the simulation of the insurance industry. PropertyCasualty For the latest deals go to IFAwebnews.com Insurance & Financial Advisor | IFAwebnews.com October 2010 In Memoriam ■ Madeline T. Missimer, 70, of Bushkill, Pa.; former claims adjuster for Chubb Insurance Co. for 20 years. ■ Patricia Dorcas Moore, of Red Bank, N.J.; former employee of Equitable Life Insurance Co. in New York. ■ John H. Morrell Sr., 93, agent with Phoenix Mutual Insurance Co. for 35 years ■ James R. Mullard, 80, formerly of Erie, Pa.; longtime life insurance agent. ■ Doris A. Murphy, 76, of Toms River, N.J.; retired supervisor at New York Life Insurance Co. for 16 years. ■ Gerald M. Pinkstone, 79, of Moorestown, N.J.; retired insurance investigator for General Accidents Insurance Co. of Cherry Hill. ■ Martha H. Pye, 83, of Paoli, Pa.; former employee of Gillespie, Pye & Gray Insurance Agency. ■ Joan M. Natali Russo, 79, of Washington, Pa.; former agent for Tregemo’s State Farm Insurance In Monongahela, Pa., for more than 20 years. ■ Sam Sandler, 84, of Highland Park, N.J.; 36year employee of John Hancock Insurance Co. ■ Clara B. Sexton, 92, of Orange, N.J.; retired underwriter for Home Insurance Co. ■ Michael A. Silvani, 77, of West Orange, N.J.; former employee with the New Jersey Department of Banking and Insurance. ■ Paul A. Simpson Jr., 70, of Lower Bank, N.J.; vice president of insurance claims for USAA. ■ Truman Madden Sminkey, 96, formerly of New Cumberland, Pa.; WWII veteran and retired insurance agent. ■ Arthur Milton Smith, 92, of Hopewell Township, N.J.; retired agent with MetLife of more than 30 years. ■ Debbie B. Smith, 82, of Malvern and West Chester, Pa.; retired employee of the Insurance Institute of America. ■ James S. Starr, 90, of Hughesville, Pa.; 28-year agent with MetLife. ■ Edwin M. Stein, 89, of Exeter Township, Pa.; retired claims adjuster for Aetna. ■ Betty Ann Christie Sweeney, 84, of Pennington, N.J.; former employee of New Jersey Manufacturers Insurance. ■ James F. “Jim” Saleme, 96, of Altoona, Pa.; founded Saleme Insurance Services, retired in 1983. ■ Madeline Margaret Plesenski, 91, of Bellevue, Wash., and formerly from Clearfield, Pa.; retired from Farmers New World Life Insurance Co. in 1984. ■ Kelly (Keyser) Cordts, 43, formerly of Hollidaysburg, Pa.; worked for Prudential Insurance Co., Blue Cross of Hawaii, Central United Life Insurance Co. and Transamerica Insurance Co. ■ Thomas N. Shedlock, of Nether Providence, Pa.; worked for Blue Cross/Blue Shield in Rochester, N.Y., and Union Labor Life Insurance Co. ■ Dean D. Young Sr., 79, of Concord, Pa.; insurance agent/owner of Dean D. Young Insurance Agency for 55 years, top producer for Nationwide’s commercial insurance division. Pennsylvania / New Jersey / Delaware New indexed annuity offerings salve for burned investors Guaranteed lifetime income stream with some risk appealing to baby boomers By Bob Graham Variations on the indexed annuity offerings are providing a growing number of pre-retirees and retirees with new financial planning options. “They are a great story right now,” said Dana Pedersen, vice president for business development for The Phoenix Cos. “People can get a guaranteed lifetime income stream while participating in the market’s potential upside.” Dana Pedersen These new products are benefiting from people’s fears in the wake of the economy’s near collapse in fall 2008. Last year, indexed annuity sales set a record, topping $30.1 billion and eclipsing 2008’s numbers by 13%, according to AnnuitySpecs.com. After a slight dip in the first quarter, this year’s second quarter continued the strong performance, falling off 0.1% from the second quarter of 2009, which also set a record. Sales for this year’s second quarter were $8.3 billion. “People who, unfortunately, may have lost money during the market turmoil of the last couple years, don’t want to risk losing their principle,” Pedersen told IFAwebnews.com. Pedersen said the products, especially those with riders providing guaranteed life- time income, appeal most to people who have retired and want to generate a guaranteed level of income to ensure they can maintain their lifestyle. In addition, many riders also provide a guaranteed increase to the income amount during the deferral period prior to the income start date and therefore also appeal to pre-retirees who may not be on track to meet their retirement goals. The customization, she said, will only continue, with new index crediting strategies and riders that provide a death benefit in addition to the income protection. “I think these products will remain quite popular,” she said. “Even when market downturns and volatility are a distant memory, consumers will still want protection, and these products provide it.” IFA Excellent products. High compensation. Great service. Spend more time prospecting and less on paperwork: • A team of professionals that understands your needs • Fast service on new applications • Expertise to find the best solution for special situations • 24-7 access to forms, quotes, software, application submission, and carrier and product information • Access to advanced commissions, bonuses, incentives • Real-time case status using our EStatus web page • Easy online contracting Let us help you build your business with: • Annuities • Life • Impaired Risk • Long-Term Care Underwriting Specialists, Inc. Serving the brokerage community since 1975 215-540-4470 800-652-5700 Insurance & Financial Advisor | IFAwebnews.com www.undspec.com info@undspec.com October 2010 | 15 // PAYOUT Insurer may pay $250,000 to settle Phila. agency’s sexual harassment case A nonprofit insurance company may pay $250,000 to settle a sexual-harassment claim filed against the executive director of the Philadelphia Housing Authority. The Housing Authority Risk Retention Group “accepted our settlement demands” Aug. 20, John M. Elliott, the lawyer for Elizabeth Helms, the accuser, told the Philadelphia Inquirer. The claim arose when Helms, 29, an interior designer and planner for the housing authority, accused the executive director, Carl R. Greene, 53,of unwanted sexual advances in April, according to the report. She filed complaints with the Pennsylvania Human Relations Commission and the federal Equal Employment Opportunity Commission. She wrote in a four-page letter to Gov. Ed Rendell and others, dated April 21, of alleged “serial predatory sexual misconduct” by Greene and said he groped her at the Prime Rib restaurant after “insisting” he meet with her at that location, according to the report. IFA For the Record to an Order to Show Cause charging her with violations relating to a conviction of five counts of theft by failure to make required disposition of funds received and one count of acting as a brokerdealer without being registered. New Jersey Agent & Carrier Actions The following summaries are based on information obtained from the New Jersey Department of Banking and Insurance. ■ ■ Senior Financial Planners Ins. Marmora, N.J. Action: Licenses revoked, ordered to pay $2,000 fine and $575 in court costs Synopsis: Kirchhoff and the company failed to respond to an Order to Show Cause charging them with violations relating to a federal conviction for conspiracy to commit securities fraud, conspiracy to commit wire fraud, conspiracy to commit money laundering, conspiracy to interfere with commerce by threats of violence and bankruptcy fraud. Order # E10-40 ■ Debbie L. Madosky Cambridge Springs, Pa. Action: License revoked, ordered to pay $1,000 fine and $1,275 in costs Synopsis: Madosky failed to respond Carney Gavin Gatta Jr. Wayside, N.J. Action: Temporary license suspension Synopsis: License was suspended temporarily in July pending department investigation of allegations of misconduct. Rhett Kirchhoff Christopher Davis Powell Pittsburgh, Pa. Action: Five-year license suspension and $5,000 fine Synopsis: The agent, a designated licensee of Supplemental Benefit Specialists, received applications from an unlicensed person. The applications had been completed and signed by the applications, but none contained the signature of a licensed producer. Powell was not present when applications signed them, yet he signed and submitted them to the insurance company. Order #E10-43 Marmosa, N.J. ■ ■ Consent Order #E10-45 Synopsis: The agent self-reported ot American General Life and Accident Insurance Co. in December 2009 that he in “recent years” he had collected premiums from some policyholders that he used to pay premiums on others’ insurance because of the latter’s own shortfalls and that he suffered “personal loss by correcting the shortfall with personal funds.” Docket No. CO10-04-022 ■ Docket No. CO10-05-006 Pennsylvania Agent & Carrier Actions ■ The following summaries are based on information obtained from the Pennsylvania Insurance Department. ■ Edward Stetz Johnstown, Pa. Action: License revoked Synopsis: The agent failed to notify the Pennsylvania Insurance Department that he had been barred from the securities industry since August 2009 by the Pennsylvania Securities Commission. Docket No. CO10-05-022 Marc Anthony Misiti Hanover, Pa. Action: License revoked Synopsis: The agent failed to report two misdemeanor arrests in 2008 and 2009, as required by law. Charges included forgery, theft by deception and identity theft in the latter case, filed in Adams County. Charges in the first case involved theft by deception and failure to make a required disposition of funds. Docket No. CO10-04-023 ■ Frank S. Mesick Pittsburgh, Pa. Action: Five years of license supervision Aqueelah N. Jackson Philadelphia, Pa. Action: Granted a 1033 waiver to obtain a public adjuster solicitor license and placed on indefinite license supervision Synopsis: Jackson was granted the waiver in connection with a felony conviction for third-degree shoplifting in New Jersey Superior Court in February 2003. Docket No. CW10-04-025 ■ Robert Holmes Pittsburgh, Pa. Action: Five years of license supervision and ordered to pay restitution of $525.75 to American General Life and Accident Insurance Co. Synopsis: Agent withheld premiums received from a policyholder. Docket No. SC10-04-002 Ranked #1 in innovation by Fortune magazine Innovations that connect people with the right care at the right time. Innovation. It’s what sets us apart, and moves you ahead. At UnitedHealthcare, we’re dedicated to helping you provide more clients with affordable, quality health coverage – because it’s the right thing to do. An essential part of this mission is continually developing newer and better ways of doing things: we’re tireless innovators of cutting-edge technology and sophisticated programs that help us deliver access to superior care – faster, more efficiently, and in the ways our members need it. Just a few recent examples include our Doc GPSTM iPhone® app and the Quicken HealthSM Expense Tracker: two high-tech tools that put our members in charge of their own health. And we’re always reaching higher to deliver on our commitment to help people live healthier lives. To learn more, please contact your UnitedHealthcare representative or visit us online at uhctogether.com/ifa-pa 1 Fortune magazine’s list of “Most Admired Companies in America”, March 22, 2010 © 2010 United HealthCare Services, Inc. Insurance coverage provided by or through UnitedHealthcare Insurance Company or its affiliates. Administrative services provided by UnitedHealthcare Insurance Company, United HealthCare Services, Inc. or their affiliates. Health plan coverage provided by or through a UnitedHealthcare company. UHCEX477523-000 16 | Pennsylvania / New Jersey / Delaware Insurance & Financial Advisor | IFAwebnews.com October 2010 Dog bites chewing deeper hole in homeowners’ insurance policies AIG pays back $4 billion; CEO says he sees ‘light at the end of the tunnel’ Claims accounted for one-third of all homeowners’ liablity claims filed in 2009 Global insurer at heart of 2008 financial crisis continues to return $182 billion in aid Dog bites took a bigger meal from homeowners in 2009, with insurance liability claims related to the canine set costing $412 million. The Insurance Information Institute said dog bits accounted for more than onethird of all homeowners insurance liability claims paid out in 2009. The payouts rose 6.4% from 2008. An analysis of homeowners’ insurance data by the III found that the average cost of dog bite claims was $24,840 in 2009, up slightly from $24,461 in 2008. Since 2003, the cost of these claims has risen nearly 30%. Additionally, the number of claims increased by 4.8%, to 16,586, in 2009. “The rise in dog bite claims over the last seven years (2003-2009) can be attributed to increased medical costs as well as the size of settlements, judgments and jury awards given to plaintiffs, which have risen well above the rate of inflation in recent years,” said Loretta Worters, vice president at the III. More than 4.7 million people in the United States are bitten by dogs annually, and nearly 900,000 of those, half of them children, require medical care, according to the Centers for Disease Control and Prevention (CDC). Of those injured, 386,000 require treatment in an emergency department and about 16 die. The rate of dog bite related injuries is highest for children aged five to nine years old; the rate decreases thereafter. Almost two-thirds of these injuries among children ages four years and younger are to the head or neck region. Injury rates in children are significantly higher for boys than for girls. With more than 50 percent of bites occurring on the dog owner’s property, the issue is a major source of concern for insurers. IFA // COURT CASE Pa. woman sentenced for stealing $100,000 from two Pa. estates A Spring City, Pa., paralegal who stole more than $100,000 from two estates handled by the law firm with which she was employed was sentences to 21 months to seven years in prison. Kathleen Foer-Morse, 50, pleaded guilty to charges of forgery and theft by deception in connection with her theft of $100,937 from the High Swartz law firm between November 2008 and May 2009, according to a report in the Springford Reporter Valley Item. Foer-Morse allegedly used some of the money she took to help repay some of the $285,000 she stole from a Manhattan, N.Y., law firm, prosecutors said. In the latest case, Foer-Morse, who worked for the Pennsylvania law firm from July 2008 until May 1, 2009, wrote nine checks, totaling $50,087, from one of the estates and $50,850 from the second account by forging the executors’ signatures and depositing the checks in her account, according to the report. Her lawyer, Elliott Goldberg, called her a “serial thief.” Montgomery County Judge Steven T. O’Neill also sentenced Foer-Morse to five years of probation and ordered her not to work in any fiduciary capacity, telling her that she is “required to inform employers that she cannot help herself in terms of stealing money,” according to the report. She also must repay her law firm and any insurance company that covered the losses, the newspaper said. IFA American International Group has decreased the money it owes the Federal Reserve Bank of New York by $4 billion. The global insurer, which received nearly $182 billion in federal bailout funds, applied nearly $4 billion received from International Lease Finance Corporation (ILFC) to the Federal Re- Robert serve Bank of New York Benmosche (FRBNY) Revolving Credit Facility, reducing its outstanding principal balance to slightly more than $15 billion, not including accumulated interest and fees, according to a statement from the insurer. The payment of $3.95 billion represents the single largest cash payment AIG has made to the credit facility and is the largest reduction in the credit facility’s principal balance since AIG placed AIA Group Limited (AIA) and American Life Insurance Company (ALICO) into Special Purpose Vehicles last December and exchanged preferred equity interests in AIA and AL- ICO for a $25 billion reduction in the balance outstanding on the credit facility, the insurer said. The payment also reduces the size of the FRBNY credit line available to AIG from about $34 billion to about $30 billion. “This is continuing tangible evidence of AIG’s progress in repaying the American taxpayers,” said AIG President and CEO Robert H. Benmosche in a statement. “AIG is getting stronger every day. We still have more work to do, but we will finish the job and make sure we repay the American taxpayers.” Benmosche said the company’s insurance businesses, primarily property-casualty coverage, “are profitable; client retention rates have stabilized; and surrender rates have improved to normal levels. We are starting to see light at the end of the tunnel.” IFA Online CE. At your pace, at your desk. IFAwebnews.com/Career EIC ELIZABETHTOWN INSURANCE COMPANY 56 N Market Street, Elizabethtown, PA 17022 www.e-townins.com SERVICE and STABILITY since 1844 Does your agency need a carrier that provides outstanding service to both you and your clients? // PROPERTY-CASUALTY We offer products to protect your personal and commercial lines clients. Our service is outstanding, our pricing is competitive and we do not use credit scores as part of our underwriting process. Our FRPPLVVLRQVFKHGXOHLVUHZDUGLQJDQGZHRIIHUDSUR¿W sharing program that includes production incentives. Polamalu’s hair gets $1 million, star insurance policy treatment Lloyd’s of London, known for insuring a wide range of unusual interests, has agreed to provide a $1 million policy for the long hair of Troy Polamalu, a safety for the Pittsburgh Steelers. Polamalu’s dark, curly locks, which flow below his helmet and have not been cut since 2000, are tied to his endorsement of Head & Shoulders shampoo, whose corporate parent, Procter & Gamble, filed the Pennsylvania / New Jersey / Delaware paperwork with Lloyd’s to obtain insurance protection, according to media reports. Polamalu, a safety, wears his hair long as a tribute to his Samoan ancestors, the reports said. He joins other stars whose personal and business assets require coverage. They include, according to the Washington Post, soccer star David Beckham’s legs, Dolly Parton’s breasts and Tom Jones’ chest hair. IFA Insurance & Financial Advisor If you would like to learn why a partnership with EIC is a great choice for your agency, please contact Lynn Reynolds at lreynolds@e-townins.com or call her at 800-736-8112, extension 404. | IFAwebnews.com October 2010 | 17 Scranton insurance agents, agencies linked to ‘pyramid scheme’ Latest charges against Brian James Murray follow premium theft charges in July Two Scranton, Pa., insurance agents, their spouses and three insurance agencies allegedly were part of what prosecutors call a “pyramid scheme” in Lackawanna County, Pa., netting more than $7.5 million. In July, one of the alleged participants, Brian Brian James James Murray, 67, owner of Murray the bankrupt Murray Insurance Agency in Scranton, Pa., was arrested for his alleged involvement in the theft of more than $1.3 million in premium payments that were collected by his company. In the latest action, the Pennsylvania Attorney General’s Insurance Fraud Section filed criminal charges against Murray, who served as chairman, CEO and principal of the Murray Insurance Agency, and the company’s president, Christine M. Oliver-Shean, 51, also of Scranton. Both are charged with a series of crimes, including criminal conspiracy, money laundering, theft, insurance fraud, forgery, participating in a corrupt organization, tampering with evidence, obstructing law en- forcement and various tax crimes. Murray’s wife, Diane D. Murray, 66, is charged with theft and conspiracy involving ment regarding efforts to allegedly hide company records from investigators. After an “extensive” grand jury inves- Colleges, local government agencies among alleged victims, according to prosecutors. money allegedly diverted from another business to the Murray Insurance Agency, along with filing false corporate tax returns and filing false personal income tax returns. OliverShean’s husband, Timothy G. Shean, 53, is accused of conspiracy, tampering with physical evidence and obstructing law enforce- tigation, Attorney General Tom Corbett said, Murray and Oliver-Shean allegedly used an offshore business, registered in the British Virgin Islands, to conceal more than $10 million in income and avoid paying Pennsylvania taxes. Three businesses also charged INSURANCE MARKETPLACE Seeking Books of Business Large Local Agency Paying Top Dollar for Health & Group Insurance Blocks of Business We Can Act Quickly & Quietly For Confidential Inquiries, contact our buying agent, Thomas Dalton, CPA at LarsonAllen, LLP Call 267-419-1180 They’ve seen the rest … Now show them a Mass Mutual Product! Massachusetts Mutual Life Insurance Company (MassMutual) has consistently earned some of the highest financial strength ratings of any company in any industry*. Wouldn’t you rather show your clients a MassMutual product? • Broad line of insurance products • Whole Life, Limited Pay Life, Term Life and Second-to-Die products Contact Frank Lazarus CLU, ChFC, CASL 610-766-3003, email: flazarus@finsvcs.com MassMutual Financial Group is a marketing name for Massachusetts Mutual Life Insurance Company (MassMutual) and its affiliated companies and sales representatives. *Ratings apply to Massachusetts Mutual Life Insurance Company (MassMutual) and its subsidiaries, C. M. Life Insurance Company and MML Bay State Life Insurance Company. Ratings as of 8/26/2009. Ratings are subject to change. CRN201109-124900 vacant property Now with 17.5% Commission! 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Mark DiVincenzo Craig Benzinger bscott@commund.com ext. 108 800-396-6226 State Marketing Director Field Representative Toll Free 866-244-5660 smartchoicepa@windstream.net • www.smartchoiceagents.com 18 | Pennsylvania / New Jersey / Delaware Insurance & Financial Advisor | IFAwebnews.com Among the victims of the alleged scheme, according to prosecutors, are the University of Scranton, Marywood University, Loyola College of Maryland, St. Joseph’s University and other educational institutions; Mount Airy Casino Resort; local government agencies like Phoenixville Borough; Moses-Taylor Hospital; the Lackawanna County Multi-Purpose Stadium; and other unsuspecting businesses and non-profit groups. Three businesses linked to the alleged scheme also were charged. They include: The Murray Insurance Agency, 415 Spruce St., Scranton; The Mallow Holding Company, 415 Spruce St., Scranton; and Gaffer Insurance Company Limited, incorporated in Tortola, British Virgin Islands. For more on this unfolding article, visit IFAwebnews.com. IFA // UPCOMING EVENT Financial Services Super Day set for Lafayette Hills Oct. 19 Financial Services Super Day will be held Oct. 19, from 8 a.m. to 4 p.m. at the ACE Conference Center in Lafayette Hill, Pa. Sponsored jointly by the Greater Philadelphia chapter of the National Association of Insurance and Financial Advisors and the Financial Planning Association of the Greater Philadelphia Tri-State Area, the event features continuing education credit courses and networking opportunities. For more information or to register, contact Susan Whitehead, NAIFA-GP’s executive director at either 610-765-1417 or office@naifa-gp.org. IFA News straight to your inbox. Subscribe at October 2010 NewProducts Calendar of Events has gone digital. For more go to IFAwebnews.com/Products New features added to two whole life policies Workers’ comp. carrier adds regional, specialty networks Security Mutual Life Insurance Co. of New York has added features to its two whole life products. Broadspire, a Crawford Co. and third-party administrator of workers’ compensation claims, liability claims and medical management services, launched the BOLD network, a custom a custom PPO strategy that includes targeted selection of medical networks on a state-bystate basis to produce superior outcomes for clients, according to the company. Life Insurance The Binghamton, N.Y.-based company said the new features are particularly useful to life insurance planners who embrace the Infinite Banking, Be Your Own Banker and Bank on Yourself concepts. Planners can now combine a new Flexible Paid Up Additions Rider (PUAR) with a new Level Term Rider to create higher early cash values, which in turn can be accessed through favorable policy loan provisions. Security Mutual's illustration software allows the life insurance planner to illustrate loans and the repayment schedules. N.J. insurer gives customers access on iPhones, iPads Palisades, a Berkeley Heights, N.J.-based insurer, has launched an iPhone application for its customers in New Jersey. PropertyCasualty The free app is available to download on iTunes and Palisades.com for use with an iPhone or iPod Touch. The app offers a variety of resources, including the ability to store insurance information, click-to-call on-the-go emergency contact lists, easy accident reporting and instant access to important car maintenance records including date of last service, next oil change, and mileage and maintenance reminders, according to the company. Palisades sells exclusively through over 300 independent agents and is a leader in the fast settlement of claims. Managed contractor repair network available to all Crawford Contractor Connection, a large, independently managed contractor repair network, part of claims management company Crawford & Co., is now available to property owners seeking contractors for remodeling and renovation projects. PropertyCasualty The Consumer Services Network offers the following services to property owners: general contracting; board ups; water mitigation; roofing, siding and gutter work; remodeling; flooring; tree removal; special needs modification; and general home maintenance. Services are available whether repairs are related to an insurance claim or just part of a remodeling or maintenance project. Pennsylvania / New Jersey / Delaware To provide the latest, most accurate Calendar of Events information, the calendar is now online at IFAwebnews.com/calendar. A print calendar will no longer appear each month. PropertyCasualty Associations and other groups are encouraged to post events, seminars and other activities on the calendar at no charge. It’s quick, easy and always up-to-date. The BOLD network features regional networks and specialty networks. Benefits group inks deal to expand LTC program The American Senior Benefits Association has a new long-term care program aimed at helping members and their families learn about the costs associated with unexpected long-term medical care, according to the group. Life Insurance The new program is being offered through ASBA's relationship with AIMS Benefit Solutions, a benefits administrator with a 22-year presence in the long-term care arena. The program provides for caregivers who can help with basic life activities such as bathing, dressing, eating, and transferring (as with moving from the bed to a chair, from a chair to a walker, etc.), or for skilled professionals to come to an individual's home, perform a specific task, perhaps rehabilitation, and then leave. The program is at www.asbaltc.com. Amusement industry riding high with new options Allegiant Programs Group said Amusement Insurance Resources, a national specialty insurance program serving the amusement rental industry, has partnered with the Event Planners Association (EPA) to offer marketing, legal, safety and affinity program services to Amusement Insurance Resources’ policyholders. PropertyCasualty As part of the deal, all AIR policyholders will become members of EPA, a service provider to the event and entertainment communities. This partnership with EPA provides policyholders with industry resources and added value with their insurance coverage, according to the company. Online CE. At your pace, at your desk. IFAwebnews.com/Career Insurance & Financial Advisor | IFAwebnews.com October 2010 | 19 *8$5',$1',6$%,/,7< ,1685$1&(%52.(5$*( ZZZ'LVDELOLW\4XRWHVFRP Introducing GUARDIAN’S Ten-Pay Whole Life Insurance *XDUGLDQ·V7HQ3D\:KROH/LIH3ROLF\LVDXQLTXHDQGWLPHO\DGGLWLRQWRRXUSHUPDQHQWOLIHLQVXUDQFHSRUWIROLR,WLVGHVLJQHGWRFUHDWHLPPHGLDWHFDVKYDOXH DFFXPXODWLRQVWRKHOSPD[LPL]HDVVHWVZKLOHSURWHFWLQJZHDOWKIURPWD[HURVLRQDQGPDUNHWULVN,WDOVRSURYLGHVOLIHWLPHOHJDF\SURWHFWLRQ Who Do You Know Who... +DVFKLOGUHQRUJUDQGFKLOGUHQWKH\ZRXOGOLNHWRJLIWDQQXDOO\WRIRUDOLPLWHGQXPEHURI \HDUV" ,VVHHNLQJDQDFFXPXODWLRQYHKLFOHWKDWLVVWDEOHVHFXUHILQDQFLDOSURGXFWIURPDVROLGFRPSDQ\" :DQWVWRUHFRXSUHFHQWILQDQFLDOORVVHVDQGVDYHIRUUHWLUHPHQW" :RXOGOLNHPRUHWD[DGYDQWDJHGEHQHILWV" :DQWVWRDFFHOHUDWHZHDOWKDFFXPXODWLRQVZLWKRXWULVNLQJSULQFLSOH" ,VORRNLQJIRUDVLPSOHVROXWLRQZLWKLQDVSHFLILFWLPHOLPLW" ,VDSURIHVVLRQDODWKOHWHRUSHUIRUPHUZLWKKLJKHDUQLQJVSRWHQWLDORYHUWKHQH[WWHQ\HDUV" To Obtain a Quote, Give Us A Call • 888.513.2300 Or Visit • www.DisabilityQuotes.com For More Information *XDUGLDQLWVVXEVLGLDULHVDJHQWVRUHPSOR\HHVGRQRWJLYHWD[RUOHJDODGYLFH<RXVKRXOGFRQVXOW\RXUWD[RUOHJDODGYLVRUUHJDUGLQJ\RXULQGLYLGXDOVLWXDWLRQ 'LYLGHQGVDUHQRWJXDUDQWHHG7KH\DUHGHFODUHGDQQXDOO\E\*XDUGLDQ·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• .\HYKPHU+PZHIPSP[`0UZ\YHUJL)YVRLYHNL7PJJHYK+YP]L:\P[L9VJR]PSSL4+VMÄJL! 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