Winter Newsletter 2014 Award Winning Edge Hill University NOWAL Operations Team Being shortlisted for a THES Award is absolutely great, but winning an award, especially against some very stiff competition is special. Lorna Clarke NoWAL Operations Officer clarkel@edgehill.ac.uk Tel: 01695 584157 Colleagues from Learning Services were shortlisted for the category ‘outstanding contribution to leadership’ based on the success of their use of a CPD framework developed by the Association of University Administrators (AUA). Focussed on stretching staff leadership capability through a range of projects, the framework provided a useful touchstone to help staff assess their professional behaviours and track their development through use of a reflective log. Six Learning Services staff attended the awards ceremony alongside members of the University’s senior management team and its chancellor Tanya Byron and Chair of Governors, as the University had also been shortlisted for the award of ‘University of the Year’. Based on the success of the University, in particular its relatively recent successes since it was granted TDAP in 2005 and RDAP in 2008, which included an increase in student numbers, high graduate employability, campus developments including expansion of residential accommodation and high quality teaching spaces including industry standard TV studios, consistently good student satisfaction for support and personal development and many more noteworthy achievements, the judging panel agreed that for 2014 Edge Hill University should be awarded ‘University of the Year’. Although, we were mildly disappointed at not winning ‘our’ award, we were very happy to have been shortlisted and having the opportunity to share the stage with our extremely excited and emotional colleagues, in particular our Vice Chancellor John Cater when he accepted the award for University of the Year was a very special moment. Margaret Weaver (NoWAL Chair) Head of Library Services at the University of Cumbria Margaret.Weaver@cumbria.ac.uk Sandra Bracegirdle (Procurement group chair) Head of Collection Management at the University of Manchester Sandra.Bracegirdle@ manchester.ac.uk Alison MacKenzie (CPD group Chair) Dean of Learning Services at Edge Hill University Alison.Mackenzie@edgehill.ac.uk Laura Dunn (Treasurer) Head of Customer Services at the University of Liverpool L.Dunn@liverpool.ac.uk Heather Thrift Director of Library Services Liverpool John Moores University H.J.Thrift@ljmu.ac.uk Upcoming CPD Event: Visit the Events page on the website to book your place http://www.nowal.ac.uk/events 22 January 2015 Research Support University of Central Lancashire 2 February 2015 Designing amazing Powerpoints for Teaching Manchester Metropolitan University 17 February 2015 NoWAL Inter-Library loans and Document delivery Royal Northern College of Music 17 February 2015 NoWAL Collection Development Royal Northern College of Music NOWAL New Library Location at Brampton Road New Look NoWAL Website UoC staff in Carlisle worked very hard over the summer to move the library on our Arts campus at Brampton Road to a bigger, brighter space in what was previously the textiles area at the rear of the main building. The move was necessitated by the need to accommodate the Policing collection following the decant form our Newton Rigg campus in July. The move to a new location has also benefitted the Arts students as we can now also accommodate the full run of back issues of the Art Journals which have previously been in storage. It was a mammoth effort pushing trolleys of heavy Art books backwards and forwards and at one point the lift gave up in protest at the extra use! The space has been configured to include PCs for student use, group study areas, a silent study room and two interview rooms. This means that the specialist student support advisors can work alongside the frontline team more effectively. One of the enhancements in the library space is the wall mounted plasma screen with five way splitter to accommodate 5 headphones. This gives the students group access to a high quality screen to view electronic resources and digital images. They can also watch dvds or recordings of performances as a group. Another enhancement is the new sofa system with sockets for students to plug in their own devices which are already proving very popular. As the library is now located away from the front entrance it is not so easy for students to find so we have worked with the Graphic design department to create a way finding design which will flow along the corridors to lead students to the new space. The third years have had this as their first assignment and we are currently in the process of selecting a winner which will then be used on the walls. The standard of work submitted was extremely high and gave us much innovative and original food for thought. We have already received many positive comments from academics and students. If you are in Carlisle please do visit. The team there will be happy to show you around. The NoWAL website has been re-designed with a fresh look and easier access. It has information about NoWAL staff, groups, news and booking for NoWAL events. Have a look and if you have any news you would like to share please contact us. clarkel@edgehill.ac.uk Winter Newsletter 2014 MMU’s new library MMU’s superb new-look library is a triumph for student choice, according to the Vice-Chancellor. Now six-storeys, the Sir Kenneth Green Library is fully equipped to serve all Manchester faculties – a total of 33,000 students! On completion this week of the 3rd phase of the £5million Library Consolidation project, Professor John Brooks said: “We are delighted to announce the opening of the newly refurbished group study area on the 5th floor of the Sir Kenneth Green Library. “I’ve just been up there and it’s absolutely buzzing. Libraries constantly need to reinvent themselves to meet needs of students, and I’m pleased to say Phil Range, Ruth Jenkins and their staff have made huge strides. Planning “A great deal of hard work and planning has gone into the consolidation of the Library and we now have a world-class 24-7 service at the heart of the Manchester campus.” The latest phase has seen the transformation of the former Pennine Suite into a modern group space providing additional study places, 124 PCs and some stunning views of the city. Previous phases were a £1.7m reconstruction of the ground floor and the creation of new IT zones, 4th floor quiet study zones and updated heating, lighting, windows and furniture. Added Professor Brooks: “It’s all about giving students choice; they now have a whole range now of spaces – for self study, group study, quiet spaces, talking spaces, and access to different technology. It’s a much more exciting place.” The project also included significant improvements to the infrastructure including lighting, acoustics ventilation, together with window replacement and additional toilets. Open minded Dr Phil Range, Director of Learning and Research Information Services, said feedback from students had been very positive, but that the team would not be resting on its laurels. “We’re proud of these developments and of the fact that learning resources at MMU are consistently rated highly in the NSS. But this is a library which is constantly evolving and we shall be looking at other ways to help student , such as laptop loans through the Library.” As well as Library staff, the project has been facilitated by academic programme leaders, ITS, Facilities and the Capital Projects team where research and design was carried out by a Graduate Intern from the Manchester School of Architecture, Paulina Kowalska. With 86,000 volumes coming to serve the Faculties of Education and Health, Psychology and Social Care, the total stock is now 418,000 volumes – more than 12kilometres of stock. John Brooks with (l-r) Miraenny Boughren (Library Services Manager), Mary Heaney, Dr Phil Range, Ruth Jenkins (Head of library Services) and Judith Shaw (Library Services Manager) NOWAL Over by Christmas? Liverpool Libraries Together commemorates the First World War Between July and September of this year, five of the partners in the collaborative initiative Liverpool Libraries Together (see http:// liverpoollibrariestogether.wordpress.com/) took part in a successful joint programme of exhibitions and events entitled Over by Christmas? Life in Liverpool during the First World War. The University of Liverpool, Liverpool Central Library, Liverpool John Moores University, the City of Liverpool College and the Liverpool Institute for Performing Arts worked together to reveal how the social change and educational developments precipitated by the First World War are reflected in their special collections and archives. The Central Library’s exhibition focused on recruitment campaigns, munitions production, the role of women and leisure activities, whilst Special Collections & Archives at the University of Liverpool explored how the war affected the lives and outlooks of staff and students in Liverpool and elsewhere. As the University struggled to maintain classes with so many in war time service abroad or on the home front, staff found new roles for their expertise and came to terms with their losses, reflected on the University war memorial within sight of the exhibition in the Victoria Gallery & Museum. The current staff of the City of Liverpool College provided the content for their exhibition, with donations of original artefacts including an 18 lb bomb shell fired during the battle of Passchendaele. LIPA, built on the site of the Liverpool Institute for Boys, hosts the bronze memorial to those 220 former students who died during the war, which has now been preserved and rededicated. Items from the LIPA archive joined the exhibition at Liverpool John Moores University, where the exhibition focused on the role of its predecessor institutions (such as the City School of Art and the F.L. Calder College of Domestic Science) in addressing issues such as rationing and the provision of courses for disabled soldiers. A search of the LJMU archive even revealed a recipe for wartime cake which, once recreated, proved popular with attendees at the associated events! The programme of events began with a successful launch at the Central Library, attended by representatives from institutions across the city, and a camera crew from Forces TV. Other contributions included the Central Library’s Roger Hull talking about Liverpool on the very day war broke out, the University of Liverpool’s Science Fiction Librarian Andy Sawyer on the First World War and the literature of the fantastic and Dr David Clampin (LJMU) on the nature of wartime propaganda. Dr Alex Harris’ (UoL) closing lecture on the war art of Stanley Spencer at the Victoria Gallery & Museum was well attended by members of the public. The lecture, and the wine reception which followed, marked a fascinating and convivial end to the project. Although the intention was to fit in with national, regional and local programmes of First World War related events, it was decided early on that our focus should be on the home front in Liverpool and what the effect of the war was on our institutions and our city. The programme was developed so as to best showcase the strengths of the individual collections, and the project steering group agreed roles for different people in terms of curation, producing publicity materials, event organisation and marketing. Use of public venues such as the Central Library and the University’s Victoria Gallery & Museum heightened the impact of all the events and exhibitions, and social media proved extremely effective in promoting the various activities (see Liverpool Libraries Together’s @libtog feed). Winter Newsletter 2014 Textbook Rescue Textbook Rescue was developed from a quickwin idea that stemmed from Eureka! Library Innovation Challenge – a competition for students to come up with innovative ideas to enhance the Library customer experience. The scheme enables graduands to donate their textbooks at drop-off points in libraries across campus. The books are then made available for collection by new and returning students during Welcome activities at the start of the academic year. The objectives of Textbook Rescue are to engage students in charitable action, and to provide an easy solution for disposing unwanted textbooks. This year the campaign was delivered in two phases: ‘Donation’ (April-September), which focused on motivating students to donate their unwanted textbooks, and ‘Collection’ (during Welcome Week), which focused on encouraging new students to collect textbooks by visiting their site library. This year we achieved our target of 2000 donations, with various books donated across all subject areas. An additional outcome saw us effectively engage new students with a core message of the Library’s Welcome campaign: Find Your Library, which raised awareness of library sites and services, and established the Library’s presence and role on campus. Entry statistics show a higher number of students entered site libraries during the collection period than in the same period in previous years. We learnt from the 2013 campaign that we needed to limit the number of books each student took, in order to avoid others being disappointed. We provided students with a bag and let them take as many books as they could fit in to it. This worked very well, and we offered sweets and drinks vouchers to students who missed out, which was undoubtedly popular! Focussing on marketing the campaign was time well spent. Digital engagement was high, with the website receiving 1,922 page views during April-September. Textbook Rescue reached 6949 Facebook timelines, and 949 interactions with #Textbook Rescue posts (clicks, likes, shares). Link to video: https://www.youtube.com/watch?v=O_txr0nT7Ok Textbook Rescue proved popular with academics, and the Library received a lot of support for the campaign from Schools and Faculties across the University. We aim to increase the number of donations next year, and amongst other ideas, we may look to target academic staff to donate textbooks. One thing is for sure: Books live on! A similar scheme ran successfully at Liverpool University. NOWAL NoWAL Updates University of Chester Manchester Metropolitan University • The new Sutton library at Thornton supporting the Faculty of Science and Engineering opened at the beginning of term. Facilities include 4 study pods with AV screens and “scribble boards”, individual study booths, wireless mobile charging, self-service issue and returns systems, self-service loan laptop system and a large relaxation and eating space with vending machines and chilled water. • In May, Library Services was re-accredited for Customer Service Excellence for a further 3 years.” • Plans are being drawn up to expand the Seaborne Library to provide more computer space, private study rooms and social learning space. This is likely to be a phased development with the work starting on phase 1 in summer 2015. University of Cumbria • We have opened our new library at Brampton Road; it is an enlarged space and offers library and student services support to the arts curriculum area. • We were finalists in the 2014 Cumbria News Golden Apples awards – Learning Support team of the year • We are implementing Rebus list; so far we have around 55% of reading lists migrated to the new system. We’ve run pilots with faculty to achieve this. • The Ambleside campus is now fully operational with the move of students from the Newton Rigg campus, which we no longer occupy. • Our Learning Enhancement Advisers have taken part in Peer Review of teaching this year demonstrating our contribution to student learning and our quality enhancement role. Liverpool Hope University • LLB was approved and started this term, we have moved our physical law resources so that they are together and close to the Law Librarian Subject Support Point • We are working with Milapfest an Asian Arts and Music organisation to house their resources in the Student Study Space at the Creative Campus. As well as physical resources there will also be access to an archive of recordings as the first location for these outside of India. As well as supporting teaching these resources are likely to be of interest to external users. • We have just re-opened the 5th floor of the Sir Kenneth Green Library (SKGL) on the All Saints Campus. There are 100 new study spaces with PCs on this floor, replacing study spaces lost on the lower floors to make way for book stock from the libraries that are being closed. • The Didsbury and Gaskell libraries moved across to the All Saints Campus during the summer. The Faculty of Education and the Faculty of Health, Psychology and Social Care have moved to Birley, which is a new campus currently being built in Hulme, There is no physical library at Birley, but we have invested heavily in additional e-resources and there are a couple of ‘hot desks’ for Library staff. • We are involved in planning for the development of a new arts and culture building, which will include Special Collections, a theatre, a bar and academic spaces. This will give us a real opportunity to raise the profile of Special Collections both within MMU and outside it. University of Bolton • Procured Summon, “Discover@Bolton”, and it should be fully operational by the end of this year • Currently re-launching Talis Aspire, “Reading Lists Online” Lancaster University Library • The Library building refurbishment is now underway, and a complete refurbishment of the original 1967 East Building has begun. A full library service is being delivered from the West Building and 500,000 print items, including all book stock, law reports and theses have been retained on the open floors and the previously closed access Lower Ground Floor. The project is expected to be completed in January 2016. • Following an extensive review the Library has implemented a new loans and fines regime. Henceforth fines will only be incurred where other readers have been disadvantaged, i.e. on recalled books, High Demand items and laptops. Loan periods have been lengthened to reduce the need for renewal. Winter Newsletter 2014 LSTM University of Central Lancashire • LSTM achieved HEI status in July 2013 so it has been “all systems go” since then putting into place the new IT and Library systems needed. • Overseas developments are progressing with varying success. Mauritius and Hebei (China) are operational. The Sri Lanka campus is being reviewed following the appointment of the new senior management team. • Archives: some digitisation of images in the collection of a former Dean, Prof. Brian Maegraith took place in the summer. In the future, we hope to make some material available from the LSTM website; • For the first time, as part of the Student First project, library tours were included on students’ online timetables during Welcome Week. 3435 students were given a library tour which is almost 500 more than last year and equates to roughly 72% of the intake (FD, UG, PG). University of Manchester • The Library’s My Learning Essentials programme was recognised as the winner in the Innovative Blended Learning category of the 2014 Blackboard Catalyst Awards • BookedIn, the new Library game app, has been launched (https://bookedin.manchester.ac.uk/index.php) • The Library has been successful in a bid to become the lead institution in a JISC Open Access Pathfinder project • The Librarian, Jan Wilkinson, has received an honorary degree from the University of Leicester for her services to HE Librarianship and Information Science • The Library was awarded the prize for Safeguarding the Digital Legacy at the international Digital Preservation Awards . The award was presented for the Carcanet Press Email Preservation Project, an initiative set up to tackle the challenge of capturing and preserving the email archive of Manchester’s world-renowned publisher, Carcanet Press. University of Salford • The next phase of the Library Development Project is currently being planned which will see the incorporation of the Adelphi Library into Clifford Whitworth building and further enhancements to the space. As part of the project we are looking at learning spaces outside the Library and developing a roadmap for improvement to informal learning spaces across the campus. • The Library has launched a new programme to help to engage students with information and digital literacy skills development. The Skill up website http://www. salford.ac.uk/library/skillup is designed to help students develop skills in using Library and IT resources to help with their studies. Edge Hill University • Replacing Ebsco’s EDS, Proquest’s Summon on their new Intota platform was launched at the beginning of September. • All staff who are engaged in student support have been involved in the design of a set of activities for peer observation and student feedback. This initiative is designed to provide evidence and assurance for ourselves and that the support we are delivering does assist students to progress. RNCM • The RNCM’s new strategic plan, RNCM 2020, was launched in September. • In June, one of the library assistants (a post-doc) who also teaches academic courses was the recipient of one of the student-led teaching awards for his teaching. The knowledge and expertise of the library staff as a whole was one of the points singled out by the students in the 2014 library survey and the students’ pride in the Library was included in the report of one of the Overall External Examiners. • Edge Hill University Learning Services Department has been shortlisted for the THES award for ‘Outstanding Contribution to Leadership’.The University has also been shortlisted for University of the Year.