Indirect Business Sales
Third Party Authorisation Request
Section 1 - Important information about Third Party Access
As we respect your privacy, the only person authorised to access your account to check or change your details is you, the
account holder. If you would like anyone else to be able to access information on your account and make changes, you will
need to complete this Third Party Access Authority form.
Authorised individuals or groups will have the ability to;

Obtain billing information

Arrange replacements

Obtain general advice

Add a service or product

Obtain PUK codes

Amend account details (not password)
Note – Individuals or groups with Third Party access are not allowed to request disconnections, PAC codes, raise
further Third Party Authorisation requests or change the Customer Account password. These requests may only come
from the account holder.
Upon receipt of this form we will amend your account to enable access for your authorised user(s).
Please remember that you are still responsible for all charges on the account, whether instructions have been given by
you or by your authorised representative.
Please note that if you upgrade your plan and move between any of the EE brands (EE, T-Mobile or Orange), this
authorisation will still apply unless you inform us otherwise.
If you are upgrading through a new EE Business Partner/Stockist and wish to give third party authority for them to act on
your behalf, a new authorisation form will need to be completed.
If you wish to make changes to this third party authorisation or revoke access from a named individual or group, you (the
Account Holder) will need to inform us (EE) of what changes you wish to make.
Password
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02/06/2014
Version 1.5
Indirect Business Sales
Section 2 - Third Party Access Form
EE/Business Partner name:
Business Authority
EE/Business code/SEC:
Company/Sole Trader/Partnership Name
Company Registration No.
Address
Post code
Account Number
Mobile Number
Preferred contact no.
Third Party Access Authorisation
Authorised persons
All @ [Partner Name]
Third Party Access Password:
EE/Orange/T-Mobile Phone/Account number to which access is required (for access to all
phones on an account please write ‘ALL’)
[Account Number] : [Business Name] : [All or list individual numbers]
Dear EE,
With reference to my EE account(s) I wish to give the users of each EE account (as named above) the authority to make changes to my account
including:

Obtain billing information from EE

Obtain general advice from EE

Obtain PUK codes from EE

Arrange replacement devices

Add a service or product to my account

Amend account details (not password)
I accept and agree that I am responsible for all changes made to my account including any and all charges which may arise as a result of actions
pursuant to this authorisation. I further agree that EE shall not be liable for any actions taken by EE in fulfilling requests from the persons
which I authorise above. This authority will continue in effect until revoked by the account holder.
Signature of EE Account Holder
Name
Date
N.B. If this form is being completed for a Partnership it must be signed by a partner of the firm ‘for self and partners’
If completing for a Limited Company this form must be signed by an authorised user for and behalf of the company
02/06/2014
Version 1.5