Executive Leadership
DEVELOPMENT PROGRAM
INSPIRE
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EMPOWER
CORNELL UNIVERSITY
May 31 - June 4, 2015
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INVEST IN
Outstanding leaders create a vision for others and have the ability to translate it into a lasting reality. Initiating
and implementing organizational and cultural changes required to execute new strategies are imperative skills
for effective leaders. The NGA Executive Leadership Development Program at Cornell University helps retailers
and wholesalers develop leaders from within their organizations who can respond to business challenges in the
21st century marketplace. This program, generously supported by PepsiCo Inc., provides rising grocery industry
executives with the knowledge, tools, resources and inspiration necessary to lead their companies and drive
long-term success. Open only to NGA retail and wholesale members, this high-impact learning opportunity
encompasses intense, interactive instruction presented by a mix of respected academic and industry leaders.
THIS INDUSTRY-SPECIFIC EXECUTIVE
DEVELOPMENT PROGRAM INCLUDES:
• Five days of interactive, intensive instruction on the campus
of Cornell University;
• A faculty mix of respected academic and grocery
industry leaders;
• Time to network with other rising grocery executives; and
• An in-depth personalized 360 assessment of the participant’s
personal leadership style and the development of an action
plan to improve effectiveness.
Effective leaders are necessary to provide the vision, passion
and motivation that ensure their companies will meet customer
expectations and succeed in the marketplace.
PROGRAM MISSION
To provide senior and high-potential executives of independent
community-focused food retailers and wholesalers the knowledge,
tools and inspiration to lead and strengthen the competitive
viability of their companies.
WHO SHOULD ATTEND
Current mid- or upper-level executives with large spans of control
and responsibilities that require the leveraging of human assets.
These individuals must be rising executives who are candidates
for increased “people” and general management responsibilities.
LEADERSHIP THEORY AND PRACTICE
The four basic paradigms of leaderships are examined and
discussed. Success and derailment is explored within the context
of career transition.
LEADERSHIP ASSESSMENTS
The importance of feedback is explored and specific feedback
instruments (Firo-B and Benchmarks) are introduced and discussed.
Trained coaches answer questions regarding the Firo-B and
Benchmarks 360 assessments.
LEADERSHIP VS. MANAGEMENT
The critical differences between Management and Leadership are
detailed and discussed and the consequences of imbalance are
highlighted.
LEVERAGING HUMAN ASSETS
A case study format is employed to explore the method leaders use
to build followership strategies and leverage the human assets in
their organizations.
The link between leadership and strategy is discussed and the
importance of strategy in adapting to a changing environment is
emphasized. The critical differences between an executional focus
vs. a strategic focus are explored.
LEADERSHIP CASE STUDY
An interactive case study is employed to refine participants’
thinking about personal leadership style.
GROUP THINK EXERCISE
The critical dangers of Group Think in entrepreneurial
organizations are the focus of an interactive group exercise.
Concrete strategies for organizational decision making and the
avoidance of Group Think are presented.
DEVELOPMENT ACTION PLANNING
Participants are encouraged to “connect the dots” and
begin definitive steps toward the development of a personal
leadership skill development plan.
P R O G R A M T O P IC S
ONE-ON-ONE COACHING
RECONNECTING WITH STRATEGY
MICHAEL J. HOSTETLER
C O R N E L L FA C U LT Y
Senior Lecturer, Cornell’s Johnson Graduate School of Management
Mike is responsible for the design and delivery of custom executive education programs for both
domestic and international clients. Mr. Hostetler has designed programs for a variety of organizations
including: Siemens, Sara Lee, Johnson & Johnson, Bausch & Lomb, Exxon Mobil, Eli Lilly, Glaxo/Smith Klein,
Hyundai, Pfizer and many more. Mr. Hostetler’s main interests in research and teaching are strategy,
decision-making, leadership, high performance teams and change management. Prior to joining
Cornell University, he was assistant dean for executive education at the Fuqua School of Business,
Duke University. Mr. Hostetler is active in the development of global executive education through the
University Consortium for Executive Education (UNICON) and the International Consortium for Executive
Development Research (ICEDR).
WILLIAM DRAKE
Director of Executive Education, Cornell Food Industry Management Program (FIMP)
Department of Applied Economics & Management
Bill directs FIMP’s executive education programming for the food industry, which includes both
custom and open enrollment programs for domestic and international audiences. Before joining
the Cornell Food Industry Management Program, Bill spent 20 years with SUPERVALU, Inc. in various
positions, including vice president of strategic planning for key accounts, and vice president of
marketing and strategic planning, Save-A-Lot. He received his B.S. from Cornell University and M.S.
from the University of Wisconsin.
EDWARD TOBIN
Senior Vice President, Customer Development, PepsiCo, Inc.
Ed Tobin has an extensive history of mentoring future leaders within all divisions of PepsiCo. A long-time PepsiCo veteran, Ed has in-depth knowledge of the entire PepsiCo portfolio as he has
managed all elements at one time or another. Ed’s background includes 21 years of CSD/DSD experience
across all facets of business and 19 years of warehouse experience with oversight of the total PepsiCo
portfolio. He is currently senior vice president of strategic customer development, representing over
$2 billion in revenue. Feiner founded his firm in 1996 after retiring from Pepsi-Cola Company. Michael C. Feiner Consulting,
Inc., advises CEO’s on how to muscle-build their organizations and upgrade the quality of their
company’s leadership. He is credited with upgrading Pepsi’s performance standards and
organizational excellence and is acknowledged as one of the key architects of Pepsi’s distinctive
culture, known for its openness, results orientation and assertive, “David vs. Goliath” style. Michael
Feiner holds a B.S. degree from Boston University and an M.B.A. from Columbia Business School. Mr.
Feiner’s book, “The Feiner Points of Leadership: The 50 Basic Laws That Will Make People Want to
Perform Better For You”, was published by Warner Books in June, 2004.
C O R N E L L FA C U LT Y
MICHAEL C. FEINER
President, Michael C. Feiner Consulting, Inc.
H O T E L IN F O R M A AT IO N
THE STATLER HOTEL
GETTING THERE
Nestled amidst the picturesque gorges and eclectic architecture of
Cornell University, The Statler Hotel blends dignified Ivy League ambiance
with the bustling energy of campus life. Experience the unique character
of this elegant hotel. You will be welcomed by passionate, ambitious
students from Cornell’s world-renowned School of Hotel Administration,
working alongside seasoned hospitality professionals. Delight in the
upscale accommodations and service you would expect from a firstclass hotel. Overlooking the gorgeous Finger Lakes countryside – only
minutes from colorful downtown Ithaca – we offer university visitors,
corporate travelers, and alumni a truly unique lodging experience. The
Statler Hotel offers the dedicated computer access lines/High speed
internet access and a fitness center.
Cornell University is located in the Finger Lakes region of upstate New
York. Jet service to/from the Ithaca Tompkins Regional Airport in Ithaca,
NY, is provided by USAirways and Northwest Airlines. This modern airport
is located only 10 minutes from the Cornell University campus. There is
complimentary transportation from Ithaca Airport to Cornell University.
Hotel accommodations and most meals are included in your tuition.
Hotel registration information/forms will be provided in confirmation
materials.
You may also fly into the Syracuse Hancock International Airport in
Syracuse, New York. This airport, which is serviced by several major
airlines, is located approximately 70 miles from Ithaca. Transportation
to the Cornell University campus can be arranged by calling the Airport
Limousine Service at least one week in advance at 800-273-9197 or 607273-3030. The cost is approximately $80 one-way; $110 round trip. You
can also rent a car in Syracuse and drive to Ithaca.
www.statlerhotel.cornell.edu
THE STATLER HOTEL
130 Statler Drive
Ithaca, NY 14853
607-257-2500
To nominate a worthy candidate for this program, please navigate to:
WWW.NATIONALGROCERS.ORG/ELDP to complete the nomination
process online or to download the PDF nomination form. Hard
copy forms should be submitted via email attachment to:
Kristine Bender at kbender@nationalgrocers.org.
Once nominees are reviewed and approved, confirmed program
attendees and nominators will receive official correspondence from
NGA with a link for registration and payment.
SUNDAY
Attendees will be asked to complete a self assessment as well as
a 360º assessment to be completed by supervisors, peers, and
subordinates.
Trained coaches will help participants develop an action plan
based on the evaluations. Please contact Kristine Bender with any
questions regarding the nomination or registration process.
MONDAY
TUESDAY
7:15 AM 8:00 AM
Breakfast
Breakfast &
One-On-One
Feedback
Breakfast &
One-On-One
Feedback
8:00 AM 11:30 AM
Leadership Theory
& Practice
Leadership
Management
Reconnecting
with Strategy
Development
Action Planning
11:30 AM 1:00 PM
Lunch
Lunch &
One-On-One
Feedback
Lunch &
One-On-One
Feedback
Lunch &
Awarding of
Certificates
1:00 PM 4:30 PM
Leadership
Assessments
Case Study Discussion Leveraging
Human Assets
Group
Think
4:30 PM 6:00 PM
One-On-One
Feedback
One-On-One
Feedback
Free Time
Dinner On
Your Own
Dinner
(6:30 Start Time)
Chairman & CEO
Dinner &
Reception
6:00 PM
Dinner &
Orientation
WEDNESDAY
THURSDAY
Breakfast
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NOMINATIONS
“The program offered great insight into my personal leadership and
interaction with others. Additionally the content of the development
program has already significantly impacted team building and
collaboration effectively enabling better results collectively. I have
deep appreciation to those who partnered with NGA, supporting this
program. Clearly they see in the value of linking with retailers to
develop leadership for today and into the future.”
ERIC NEEL
ROSS FREDERIKSEN
District Manager
Reasor’s, Inc.
Tahlequah, OK
“I found the course to be an invaluable experience that incorporates
a higher level of education on topics relative to our industry with
personal growth.”
“When I spoke with my coach during the final day of the program, I had
made reference to a sign on my wall that I point out to everyone; ‘The best
way to get people to think out of the box, is not to create one in the first
place.’ I believe my time there supported that thought in two ways. One,
knowing you should embrace Open Thinking and Communication and two, is
understanding the power of Listening to what comes out of point one. With
that will bring the personal and professional successes the class offered
to me.”
Director Grocery, Non-Perishables
Roche Bros. Supermarkets
Wellesley, MA
JOHN GRAY
T E S T IM O N IA L S
“The facilitators and the content used for this program were top
notch as well as the hospitality. I went to this program with high
expectation and they were met on every level. I was given the tools
needed to grow into a leader that will launch my career to much
greater heights.”
Director of Commercial Accounts
Merchants Distributors, Inc.
Hickory, NC
“The was the best Leadership Program that I have attended in my
27 years of retail.”
BILL POHL
Director of Pricing
Roche Bros. Supermarkets Inc.
Wellesley, MA
“The opportunity to see other people’s perception of you is
a rare thing. Take advantage of this and make it make you a
better leader!”
CHRIS MAZZARELLA
District Manager
ShopRite Supermarkets, Inc.
Florida, NY
SAM MCKAY
Director of Asset Utilization
ShopRite Supermarkets, Inc.
Florida, NY
“I found the NGA/Cornell Executive Leadership Program to be an
excellent program. It helped me better understand the difference
between good management skills and good leadership. The
instructors/speakers all had unique styles, but all the subject
matter tied together quite well. I am confident the time spent will
pay dividends for my company as well as me individually.”
PAUL GREENAN
Vice President, Affiliated Sales
Associated Grocers of New England
Pembroke, New Hampshire