Nicole Caridad Ralston
EDUCATION___________________________________________________________________________________________________________
Currently Pursuing: Doctorate of Philosophy, Educational Leadership
Fall 2019
The University of New Orleans, New Orleans, LA
Master of Education, Higher Education Administration: Student Affairs
North Carolina State University, Raleigh, NC
May 2012
Bachelor of Arts, History and American and Florida Studies
The Florida State University, Tallahassee, FL
April 2010
HIGHER EDUCATION AND STUDENT AFFAIRS EXPERIENCE__________________________________________________________________
Coordinator, UNIV 1001: University Success Course, Office of Enrollment Services
January 2013-Present
• Co-coordinate, teach, and assess the curriculum of UNIV 1001: University Success, a required course for first-year students
• Manage over 30 sections of the course each Fall, and 5 sections each Spring
• Designed a common syllabus for all sections in order to ensure consistency
• Created special interest sections which include: NOLA Culture, Leadership, and Service Learning
• Develop training and selection process for Peer Mentors, the students who co-teach UNIV 1001 with faculty and staff
• Train and select faculty instructors for the course
• Implement StrengthsQuest into the UNIV 1001: University Success course curriculum
• Lead the StrengthsQuest committee, which develops programs and events to integrate the assessment into campus life
• Produce End-of-Year reports for the course’s retention rates, completion rates, and grade distribution
Student Success Counselor of Special Projects, First Year Experience, Office of Enrollment Services
June 2012-Present
The University of New Orleans, New Orleans, LA
• Initiate the policies, procedures, programs, and strategies for this new office which was designed to improve retention (opened summer 2012)
• Developed the Success Coaching program to coach first year students on success strategies, course management, study skills, time
management and motivation
• Present and coordinate academic success workshops to first year students
• Coordinate First-Year Interest Groups to bring faculty and students together in engaging small groups
• Manage and respond to UNO Cares Early Alert System. Designed for faculty members to alert counselors to students who are struggling in
courses
• Produce End-Of-Year reports for the unit
• Assess and write learning outcomes for student’s experience in FYE
• Created a new living-learning floor for first year students interested in New Orleans culture
• Train new staff members on office procedures, program planning, and university policies
• Assess the institutional effectiveness plan for FYE
• Collaborate with College of Liberal Arts, College of Education and Human Development, and Interdepartmental Studies to support their 400+
first year students
• Advise and re-chartered Alpha Lambda Delta, First Year Honor Society
Graduate Assistant, New Student Orientation
June 2010-May 2012
NC State University, Raleigh, NC
• Assisted with the planning and implementation of 17 summer and spring entry orientation sessions for approximately 6000 new first year and
transfer students
• Recruited and select 35 Orientation Counselors (OCs)
• Assessed and wrote learning outcomes for the OC experience
• Advised and co-created a transfer student organization, Pack Transfers
• Managed the budget for the Pack Transfers student organization
• Co-coordinated recruitment of the OCs
• Co-instructed the two credit hour training and development course for OCs
• Developed training strategies for and supervise the returning and new OCs
• Coordinated with academic colleges in the planning of their Orientation sessions
• Supervised the course registration process at summer orientation in collaboration with University Registrar
• Presented information on class registration and My Pack Portal system to incoming students
• Planned programs for transfers students in the Pack Transfers organization, and develop monthly calendar of on-campus and community
events
• Assessed college partners’ and student services’ summer programs through surveys and evaluations
• Assisted with the New Student Orientation transfer student programming events for Wolfpack Welcome Week
Executive Director, Service Leadership Team
August 2011-May
2012
Center for Student Leadership, Ethics, & Public Service, NC State University, Raleigh, NC
• Designed the summer training program for student directors of the Service Leadership Team
• Co-advised Alternative Service Break trip for Hunger and Homelessness in Washington D.C.
• Presented on program planning techniques, peer supervision techniques, and leadership development during semester retreats
nicolecralston@gmail.com
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Nicole Caridad Ralston
(239) 580 8116
1307 Peniston St, New Orleans, LA 70115
Supervised student directors and oversee programming events
Advised weekly one on one meetings with student directors, and lead the large group executive director meetings
Evaluated the student directors’ performance through use of self, peer, and supervisor feedback
Assessed the Service Leadership Team student committee members’ experiences through focus groups
Co-chaired the CSLEPS Role Model Leaders Forum committee
Coordinated monthly community service events for SKEMA, French foreign exchange students
Graduate Intern, Recruitment and Outreach
January 2011- May 2011
Admissions and Advising, Wake Technical Community College, Raleigh, NC
• Represented Wake Tech at recruiting events for non-traditional students, displaced workers, and dual-enrolled high school students
• Co-advised students in academic and course planning
• Co-evaluated transcripts of transfer and incoming students
• Assisted with Wake Tech Open House for potential students
• Advised the restructuring of the Wake Tech Orientation Workshop
Graduate Assistant, TRiO Student Support Services
October 2010-February
2011
NC State University, Raleigh, NC
• Developed publications, applications, marketing materials and collaborated with campus partners for recruitment of students
• Planned and facilitated interest meetings for potential SSS students
• Served on hiring committee for SSS Tutor Coordinator and Assistant Director
LEADERSHIP AND SERVICE ACTIVITIES___________________________________________________________________________________
Guide, College Admissions Project
August 2012- Present
Young Leadership Council, New Orleans, LA
• Assist at-risk college seniors through the college admission process
Chapter Adviser, Alpha Chi Omega, Zeta Psi Chapter
January 2013- Present
Loyola University New Orleans, Zeta Psi Chapter, New Orleans, LA
• Communicate with collegians and headquarters on policies, procedures, and upcoming initiatives
Academic Coach, NC State Pack Promise Scholars
August 2010-December 2010
Division of Undergraduate Academic Programs-NC State University-Raleigh, NC
• Academic coach to first generation and low-income, first year undergraduate students
• Tracked student’s academic and social progress
• Ensured that personal and academic life was balanced
President, Higher Education Association
September 2010-May 2012
Higher Education Administration Program, NC State University, Raleigh, NC
• Managed the executive board (V.P. positions include: Engagement, Finance, Professional Development, Recruitment Weekend, UGSA rep)
• Planned programs for students interested in careers in Student Affairs, facilitated a panel discussion on a career in Student Affairs
• Organized the elections for the executive board
• Spoke at local alumni events and local conferences
• Coordinated department awards for students and faculty
National On-Site Coordinator, LeaderShape Institute
July 2012
• Managed the conference logistics and provide support to facilitators and Leads
IMPACT Greek Leadership Institute
September 2010
Office of Fraternity and Sorority Life, Duke University, Durham, NC
• Facilitated discussion with a group of Greek leaders to assist members in evaluating their community, understanding their values, and
creating a plan for change
University of North Carolina-Chapel Hill, Office of Fraternity & Sorority Life, and Community Involvement
January 2012
• Facilitated discussion with a small group of Greek organization presidents on topics of diversity, ethics, values, risk management, and unity
Alpha Chi Omega, Beta Eta Chapter, Panhellenic Sorority
Initiated 2008
PROFESSIONAL DEVELOPMENT/PRESENTATIONS______________________________
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National Association of Student Personnel Administrators, NASPA Undergraduate Fellows Program
• Presented session on Success Coaching & First Year Initiatives (March 2014)
Louisiana Association of College & University Student Personnel Administrators
• Presented session about the Academic Success Coaching initiative in First Year Experience at UNO
National Orientation Directors Association Conference (NODAC)- St. Louis, MO & New Orleans, LA
• Co-presented session about transfer student orientation, Attended Graduate Student Symposium
• Southern Regional Orientation Workshop: Co-presented session on marketing transferable skills in the job search
StrengthsQuest Top 5 Themes:
 Activator, Woo, Communication, Positivity, Strategic