CUNA
Staff Salary Report
Less Than $35 Million in Assets
2015-2016
iStcok
Loyalty • Retention • Strategy
CUNA
Staff Salary Report
Less than $35 million in assets
2015-2016
The 2015-2016 CUNA Staff Salary Report—Less than $35 Million in Assets (Stock No. 25525P)
is produced by CUNA Research.
Written by:
Jon Haller, director of corporate and market research
Connie Dey-Marcos, manager of market research
Bandana Malla, research analyst
Meg Jelak, market research supervisor
Emmett Gordon, research assistant
Copyright Infringement Notice—Copyright ©2015 Credit Union National Association Inc.
All rights reserved. The contents of this report are copyright protected and are considered
confidential by Credit Union National Association (CUNA). This report, or any of the data
contained in the report, may not be printed, forwarded, shared, reproduced, copied or
otherwise redistributed to anyone or any entity outside of the recipient’s own organization.
Incorporating the report, or any of the data contained in the report, into compensation-related
software, other vehicles or products, or for any direct or indirect external use is also strictly
prohibited without a license expressly granted by CUNA.
Any violation of CUNA’s rights with respect to this report will cause CUNA irreparable harm and
damages will result.
For more information:
n Visit cuna.org/compensation;
n Call 800-356-9655, ext. 4172; or
n Email mktresearch@cuna.com
3
CUNA STAFF SALARY REPORT • LESS THAN $35 MILLION IN ASSETS
CUNA
Staff Salary Report
Less than $35 million in assets
2015-2016
Contents
Survey Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About the Regions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
List of Participating CUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Executive Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Base Salaries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
How to Use the Data Tables, Including Definitions of Terms . . . . 22
List of Data Tables/Job Descriptions. . . . . . . . . . . . . . . . . . . . . . . 25
Data Tables/Job Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
5
CUNA STAFF SALARY REPORT • LESS THAN $35 MILLION IN ASSETS
List of Participating CUs
ALASKA
Cochise CU
COLORADO
Alaska District Engineers FCU
EM FCU
BCS Community CU
Snowflake Mills FCU
Holyoke Community FCU
Southeastern Arizona FCU
Lamar Civic FCU
Winslow Santa Fe CU
Legal Community CU
of Colorado
Alabama Rural Electric CU
CALIFORNIA
Mountain River CU
Brassies CU
Atchison Village CU
Otero County Teachers FCU
City of Birmingham General
Employees CU
Cal Poly FCU
School District 3 FCU
ALABAMA
Alabama Law Enforcement CU
Alabama Postal CU
Councill FCU
Covington School FCU
Fedmont FCU
IAM Community FCU
O’Neal CU
SRI Employees FCU
WCU CU
ARKANSAS
Combined FCU
Delta Schools FCU
Eagle CU
El Cajon FCU
El Monte Community CU
Espeeco FCU
Arnold Bakers Employees FCU
East Hartford FCU
Hartford Firefighters FCU
Fairview Employees FCU
Lawrence Memorial Hospital
Employees FCU
Fontana FCU
Members CU
Fresno Grangers FCU
New London Municipal
Employees CU Inc
Harbor Area Postal
Employees FCU
Inland FCU
Personal Care America FCU
McClatchy Employees CU
Regional Water Authority
Employees CU Inc
Fort Smith Municipal
Employees FCU
Modestos First FCU
Rogers Employees FCU
Monrovia City Employees FCU
Soundview Financial CU
Henderson State University
FCU
Organized Labor CU
Tri-Town Teachers FCU
Printing Office Employees CU
Ukrainian Selfreliance
New Eng FCU
Cooperative Extension
Service FCU
Natural State FCU
Patterson FCU
San Bernardino Cmnty Colg
Dist Employees FCU
Southern Gas FCU
SF Recreation & Parks FCU
Union Pacific of Arkansas FCU
SLO CU
Howard University
Employees FCU
United Arkansas FCU
Union Oil Santa Fe Springs
Employees FCU
Lee FCU
United Catholics FCU
DELAWARE
Watsonville Hospital FCU
Edge Moor Dupont
Employees FCU
Usem Mena FCU
ARIZONA
APC Employees FCU
8
CONNECTICUT
CUNA STAFF SALARY REPORT • LESS THAN $35 MILLION IN ASSETS
DISTRICT OF COLUMBIA
DELAWARE
Savannah Schools FCU
First Security CU
First State Refinery FCU
United Methodist
Connectional FCU
Gale CU
HAWAII
Jeff-Co Schools FCU
Glover FCU
Joliet Firefighters CU
Hawaii First FCU
Joliet Municipal
Employees FCU
FLORIDA
Calhoun Liberty Employees CU
City County Employees CU
Clay Electric Empl CU
Community Trust FCU
Independent Employers Group
FCU
Compass Financial FCU
Kauai Teachers FCU
Farmers FCU
Onomea FCU
Kaskaskia Valley
Community CU
Florida Baptist CU
Oral FCU
Kone Employees CU
Florida State Employees FCU
West Maui Community FCU
Madco CU
FRSA CU
Jax Glidco Employees FCU
IDAHO
Local 606 Electrical
Workers FCU
SEI FCU
Simplot Employees CU
Madison Education Assn CU
Kankakee County Federal
Employees FCU
Maternity BVM CU
New Horizon CU
Peoria Fire Fighters CU
Peoria Hiway CU
Pontiac-Dwight Prison
Employees CU
Metro North FCU
ILLINOIS
Miami FCU
77th Street Depot FCU
South Atlantic FCU
A C Jaacks CU
Processors-Industrial
Community CU
Tallahassee FCU
ADM CU
Quincy Municipal CU
Town of Palm Beach FCU
Aldersgate FCU
Quincy Postal Employees CU
Allsteel CU
Silgan White Cap CU
GEORGIA
ASH Employees CU
SIUE CU
1st Choice CU
Aurora Firefighters CU
Synergy Partners CU
Elco FCU
Aurora Policemen CU
Western Illinois CU
Flowers Employees Credit
League
Aurora Postal Employees CU
Williamson County Catholic CU
Bloomington Municipal CU
Win-Hood Co-op CU
Georgia Power Macon FCU
Habersham FCU
Mercy FCU
RCT FCU
Rome Kraft Employees CU
Roper Lafayette Employees CU
9
Harvard Community CU
C & NW Proviso CU
Central Illinois CU
Chicago Firemans Assn CU
Clifford Jacobs Employees CU
Community Plus FCU
CUNA STAFF SALARY REPORT • LESS THAN $35 MILLION IN ASSETS
INDIANA
AA FCU
Bar-Cons FCU
Blufton Motor Works Franklin
Electr Employees CU
INDIANA
Sioux Valley Community CU
Modern Employees FCU
Central Soya FCU
The Hub Co CU
Security Plus FCU
Clifty Creek Employees FCU
Town & Country CU
Tayco Employees FCU
Community Spirit CU
UNI CU
Your Hometown FCU
Dearborn County Hospital FCU
United CU
Evansville Firefighters FCU
Warren CU
Financial Partners FCU
Waterloo Firemens CU
Gary Fire Fighters Assn FCU
Waterloo Police CU
Grand Heritage FCU
Huntington County FCU
Jackson Co Co-Op CU
KANSAS
Bluestem Community CU
LOUISIANA
Acadian FCU
Barton Plant Employees FCU
Beauregard School
Employees FCU
Caano Employees FCU
Bradken CU
Cabot Employees CU
of Franklin
C & R CU
CF LA CU
Crossroads CU
CUSA FCU
Eagle FCU
District 58 FCU
Enterprise CU
Garden City Teachers FCU
Electrical Workers
Local 130 FCU
IOWA
Kansas AIR Guard CU
Firestone Lake Charles FCU
Capitol View CU
KC Fairfax FCU
Fleur De Lis FCU
Casebine Community CU
KUMC CU
Jeff Davis Teachers FCU
Cornerstone Community CU
Morton CU
Livingston Parish FCU
Davenport Police Dept CU
Salina Interparochial CU
LOUP Employees CU
Des Moines Co Postal CU
Salina Municipal CU
Monroe CU
Dubuque Postal Employees CU
Saline County Teachers CU
Montell FCU
Dupont Employees CU
Southwest Kansas
Community CU
Morgan City FCU
Tri-County CU
Municipal Employees FCU
United CU
General Drivers CU
Rapides General Hospital
Employees FCU
KENTUCKY
Midwest Community CU
River Cities CU
Friends First CU
North Western Employees CU
KIT FCU
SE LA Veterans Health Care
System FCU
Peoples CU
Kraftcor FCU
South Louisiana Highway FCU
Polk County CU
KYANG FCU
St Jules CU
Polk County Schools
Employees CU
Letcher County Teachers CU
Inc
UNO FCU
Quaker Oats CU
River Community CU
Louisville Metro
Police Officers CU
SECU CU
Louvah FCU
Jefferson Community FCU
Kokomo Heritage FCU
LaPorte Community FCU
South Bend Post Office CU
South Bend Transit FCU
ETS CU
Frontier Community CU
Gas & Electric Employees CU
10
CUNA STAFF SALARY REPORT • LESS THAN $35 MILLION IN ASSETS
Morton Weeks FCU
US Veterans Adm
New Orleans LA FCU
MAINE
Capital Area FCU
Great Falls Regional FCU
Somerville School
Employees FCU
Touchstone FCU
FIRST PACE CU
Floodwood Area CU
Latvian CU
HealthFirst FCU
MICHIGAN
Mico Employees CU
Howland - Enfield FCU
Big Dutch Fleet CU
Mower County Employees CU
Chatham Eben Co-Op FCU
Queen Employees CU
Community First FCU
Riverview CU
Detour Drummond Comm CU
St James Public Schools FCU
Dowagiac Area FCU
STARCOR CU
Eastpointe Community CU
Trades & Labor FCU
Howard County Education FCU
Four Flags Area CU
West Metro Schools CU
Potomac FCU
Gabriels Community CU
SelfReliance Baltimore FCU
Harbor Beach Community FCU
WSSC FCU
Kenowa Community FCU
MARYLAND
American Hammered FCU
Baltimore Washington FCU
Choptank Elect Coop
Employees FCU
MASSACHUSETTS
Andover FCU
Cambridge Municipal
Employees FCU
Lake Superior CU
Menominee Area CU
Montcalm Public
Employees CU
MISSISSIPPI
Brightview FCU
First Neshoba FCU
Junior College FCU
MBHS FCU
Miller Transporters FCU
Muskegon St Joseph FCU
Mississippi DHS FCU
Northwest Consumers FCU
MUNA FCU
Saginaw County
Employees CU
MUW Employees FCU
Leominster Employees FCU
Malden City Employees CU
Settlers FCU
Pearl Municipal CU
Malden Teachers FCU
Southeast Michigan State
Employees FCU
Southern Mississippi FCU
Goldmark FCU
HTM CU
Manchester FCU
Marblehead Municipal FCU
Medford Municipal
Employees FCU
Middlesex Essex Postal
Employees FCU
St Patrick Croswell CU
Tandem FCU
Tradewinds CU
Northeast Mississippi FCU
Tombigbee FCU
Treasury Employees FCU
Twin States FCU
Tri-Cities CU
MISSOURI
Unified Communities FCU
Bayer CU
Newton Teachers CU
Upper Michigan
Community CU
Bothwell Hospital
Employees CU
North Adams Municipal
Employees FCU
Valley State Employees CU
Cape Regional CU
Norwood Town
Employees FCU
MINNESOTA
Revere Municipal
Employees FCU
Deer River Co-Operative CU
MyCom FCU
Somerville Mass
Firefighters FCU
11
Agassiz FCU
Embarrass Vermillion FCU
CUNA STAFF SALARY REPORT • LESS THAN $35 MILLION IN ASSETS
Catholic Family CU
City CU
Co Lib CU
Dexter Public Schools CU
District 7 Highway CU
MISSOURI
Roberts Dairy Employees FCU
Boulevard FCU
Independence Teachers CU
Woodmen FCU
Buffalo Police FCU
JC Federal Employees CU
Joplin Metro CU
MAWC CU
NEW HAMPSHIRE
St Joseph Hospital
Employees CU
Missouri Valley FCU
Cheektowaga Community FCU
Coxsackie Correctional
Employees FCU
Directors Choice CU
Our Lady of Snows CU
NEW JERSEY
Division 726 FCU
Scientific Research
Partner s CU
Bergen Division FCU
Elektra FCU
Bridgeton Onized FCU
Erie County Employees CU
Shelter Insurance FCU
Finger Lakes Health Care FCU
Show-Me CU
Clifton NJ Postal
\Employees FCU
St Louis Policemens CU
East Orange Firemens FCU
GP Community FCU
Summit Ridge CU
Elizabeth NJ Firemens FCU
Griffith Institute
Employees FCU
MONTANA
Butte Community FCU
Community 1st FCU
Deer Lodge County School
Employees FCU
Fallon County FCU
Heritage FCU
High Peaks FCU
Montana Health FCU
SEG FCU
St Pats Employees FCU
Wolf Point FCU
M & C Menlo Park FCU
Monmouth County Postal
Employees CU
Montclair Postal
Employees CU
Gouverneur School FCU
Linton FCU
Long Island State
Employees FCU
Mamta FCU
Newark Police FCU
Maryvale Schools FCU
Plainfield Police &
Firemen FCU
Mt Vernon NY Postal
Employees FCU
Research 1166 FCU
Niagara Falls Penn Central
Employees CU
Unity FCU
West Hudson Teachers FCU
West Orange Municipal FCU
Parks Heritage FCU
Postal Emp of Troy NY FCU
Projector FCU
NEW MEXICO
SMSD FCU
Chino FCU
SUNY Fredonia FCU
Deming School Employees CU
Syracuse Postal FCU
Rincones Presbyterian CU
Town of Cheektowaga FCU
Chadron FCU
St Gertrudes CU
Transit Authority Div B FCU
Consumers Cooperative FCU
Telco Roswell
New Mexico FCU
United Neighbors FCU
NEBRASKA
Box Butte Public
Employees FCU
Dale Employees CU
KRD FCU
U-1st Community FCU
Upstate Telco FCU
Urban Street
Biscuit Workers FCU
North Platte Union
Pacific Employees CU
NEW YORK
Omaha Public Power
District Employees FCU
AFGM Enterprises FCU
Utica District Telephone
Employees FCU
Albany Firemens FCU
VAC Employees FCU
Allegany County Schools FCU
White Plains PO Empl FCU
Panhandle Cooperative FCU
Amherst FCU
12
CUNA STAFF SALARY REPORT • LESS THAN $35 MILLION IN ASSETS
NORTH CAROLINA
LCE FCU
Blackhawk FCU
Acclaim FCU
Libbey FCU
Blue Chip FCU
City of Raleigh Employees CU
Local No 673 CU Inc
Comm-Scope CU
Local Union 392 FCU
Central Susquehanna
Community FCU
Fayetteville Postal CU
Materion FCU
Piedmont CU
Maumee Educators FCU
TCP CU
Morton Salt CU Inc
Colfax Power Plant
Employees FCU
Team & Wheel FCU
New Horizon FCU
Consumer Healthcare FCU
NoteWorthy FCU
Copper & Glass FCU
ODJFS FCU
Corry Jamestown CU
Orange School Employees CU
Erie City Emp FCU
RSC YO/CL Offices FCU
Erie Times FCU
Sherchem FCU
Family 1st FCU
Sorg Bay West FCU
St James Parish CU
Fayette Federal
Employees FCU
Topmark FCU
First Area FCU
YHA South Unit FCU
Franklin-Johnstown FCU
NORTH DAKOTA
Ascentia FCU
Fargo VA FCU
Flasher Community CU
GEM FCU
Minot Area Schools FCU
Riverfork FCU
Tolna Co-Op FCU
OHIO
Akron Police Dept CU Inc
AllWealth FCU
Atrium CU
Bardes Employees FCU
Central CU Inc
Cincinnati Interagency FCU
Cleveland Heights Teachers
CU Inc
Columbiana County School
Employees CU Inc
Community United CU
Coshocton FCU
CU One Inc
Glass Cap FCU
KGC FCU
Bison FCU
Local 229 IBEW FCU
Encentus FCU
First Tulsa FCU
Locomotive & Control
Employees FCU
Friends FCU
McKeesport Bell FCU
McAlester AAP FCU
Montoursville Area FCU
MSA Employees FCU
OREGON
Klamath Public
Employees FCU
PACE Resources FCU
PACOE FCU
South Coast ILWU FCU
Penacol FCU
Allegheny Metal FCU
Lake County Educational FCU
13
Oil Country FCU
McKenzie Valley FCU
Globe Industries Employees
CU Inc
Lake Community FCU
Northampton Area
Schl Dist Employees CU
Laneco FCU
PENNSYLVANIA
Grohio Community CU
CMC-FCPI Employees FCU
OKLAHOMA
Edison CU
Goodyear Employees CU Inc
Central Valley FCU
Ambridge Area FCU
APS FCU
AVH FCU
Beaver Falls PA Teachers FCU
CUNA STAFF SALARY REPORT • LESS THAN $35 MILLION IN ASSETS
Plumbers Local # 27 FCU
R-S Bellco FCU
Saint Nicholas FCU
Sarco FCU
SMMH FCU
Springdale P P G FCU
Stanwood Area FCU
PENNSYLVANIA
Greeneville City Employees CU
LCRA CU
State College FCU
Healthcare Services CU
Local 20 IBEW FCU
Stroehmann Employees FCU
Kellogg Memphis
Employees FCU
Local 24 Employees FCU
Teamsters Local 30 FCU
URE FCU
Vasco FCU
West York Area School
Dist Employees FCU
Westmoreland Water FCU
Kennedy VA Employees FCU
Kingston TVA Employees CU
Maryville Municipal CU
McNairy County
Employees CU
Lubbock Teachers FCU
Mountain Star FCU
Mt Olive Baptist Church FCU
National West Life FCU
NCE CU
Metropolitan Teachers CU
NE Panhandle Teachers FCU
York Educational FCU
Mountain Lakes
Community FCU
Northeast Texas Teach FCU
Your Choice FCU
Outreach Community FCU
Pathway CU
Our Mother of
Mercy Parish FCU
Southern CU
Pilgrim CUCC FCU
Tenn Depart of Safety CU
Pollock Employees CU
Tennessee River FCU
Port of Houston Whse FCU
Times Free Press CU
Port Terminal FCU
WOD FCU
RHODE ISLAND
Pawtucket Municipal
Employees FCU
SOUTH CAROLINA
CO FCU
NRCS FCU
Prairie View FCU
Columbia Post Office CU
TEXAS
Shared Resources CU
Nucor Employees CU
Alpine Community CU
Skel Tex CU
Pee Dee FCU
Amoco East Texas FCU
Tex Mex CU
Self Memorial Hospital FCU
Andrews School FCU
Texas People FCU
Sumter City CU
Belton FCU
THD District 17 CU
TRMC Employees CU
Brownsville City
Employees FCU
Trinity Valley Teach CU
SOUTH DAKOTA
Cherokee County FCU
Victoria City-Co
Employees FCU
Consumers FCU
Coastal Bend PO FCU
Victoria Teachers FCU
Coteau Valley FCU
Cochran Cnty Schools FCU
Ward County Teachers CU
East River FCU
Corner Stone CU
Yantis FCU
HB Telco FCU
Corpus Christi SP CU
Yoakum County FCU
Huron Area Education FCU
Cowboy Country FCU
M-O FCU
C-T Waco FCU
UTAH
Norstar FCU
Div 694 Mtr Coach
Employees FCU
Grantsville FCU
Everman Parkway CU
Kings Peak CU
TENNESSEE
Fannin Co Teachers FCU
LU 354 IBEW FCU
AUB Employees CU
Fannin FCU
Meadow Gold Employees CU
CN/IC Employees CU
Houston Belt & Term FCU
Provo Postal CU
OAHE FCU
14
CUNA STAFF SALARY REPORT • LESS THAN $35 MILLION IN ASSETS
HollyFrontier Employees CU
UTAH
Sunnyside CU
Tanner Employees CU
Tidewater Dominion
Employees FCU
Waynesboro Employees CU Inc
School Employees CU
Service CU
St Elizabeth Employees CU
Teamsters Local 222 FCU
WASHINGTON
St Mary’s & Affiliates CU
Uintah CU
Amicus FCU
The Labor CU
Utah Prison Employees CU
Blue Mountain CU
Utilities CU
Varian FCU
CALCOE FCU
Wisconsin Latvian CU Inc
Generations CU
Wisconsin Medical CU
GH Woodworkers FCU
Wood County Employees CU
VERMONT
Members 1st CU
Northeast Schools
& Hospital CU
VIRGIN ISLANDS
Frederiksted FCU
KBR CU
Longshore FCU
Longshoremens Local 4 FCU
Mt. Rainier FCU
Olympia CU
WEST VIRGINIA
Atlantic Greyhound FCU
Cabway Telco FCU
CCMH FCU
CHA TEL FCU
VIRGINIA
Port of Seattle FCU
CRCH Employees FCU
PUD FCU
Halifax County
Community FCU
Wenatchee Valley FCU
Hampton Roads Catholic FCU
WISCONSIN
Fayette FCU
Kraftsman FCU
Athens Area CU
Loudoun CU
Badger CU
Marion County School
Employees FCU
Nabisco Employees CU
Brantwood CU
Norfolk Municipal
Employees FCU
Iron County Community CU
Norfolk VA Postal CU Inc
Kenosha Postal Employees CU
Putnam School
Employees FCU
Old Dominion Univ CU Inc
Lakewood CU
Raleigh County Educators FCU
Petersburg Federal
Reformatory CU
Marathon County
Employees CU
Tri Ag WV FCU
Prime Care CU
Meadowland CU
Queen of Peace Arlington FCU
Members First CU
Richmond Fire Dept CU
MG & E CU
WYOMING
Richmond Heritage FCU
Oshkosh Postal Employees CU
Yellowstone FCU
Kenosha City Employees CU
Rivertrace FCU
15
CUNA STAFF SALARY REPORT • LESS THAN $35 MILLION IN ASSETS
Charleston FCU
CHHE FCU
City of Clarksburg FCU
Martinsburg VA Center FCU
Mountain Heritage FCU
Natrium Employees FCU
Wood County Community FCU
WVU Employees FCU
List of Data Tables/
Job Descriptions
Section ES – Executive Summary
Various Issues
Section 4 – Lending/Collections
26
Section 1 – President/CEO/Manager
Loan VP or SVP
94
Loan Officer II/Sr.
98
Loan Officer I
102
Loan Processor
105
Collector/Adjuster108
President/CEO/Manager41
Section 5 – Accounting & Finance
Section 2 – Executive Management
Executive VP or Assistant Manager
Chief Financial Officer
Chief Operations Officer
48
53
58
Accountant110
Accounting Clerk
113
Section 6 – Branch Management
Branch Manager I
116
Section 3 – Support/Member Services
Member Services VP
Teller Manager/Supervisor
Member Services Representative II/Sr.
Member Services Representative I
Head Teller
Teller II/Sr.
Teller I
EFT/ACH Clerk
Executive Secretary/Administrative Assistant
Small Credit Union Generalist Position
25
63
67
71
74
77
80
83
86
88
91
Section 7 – Part-time Hourly Wages
Part-Time President/CEO/Manager
Part-Time EVP
Part-Time Teller
Part-Time MSR
CUNA STAFF SALARY REPORT • LESS THAN $35 MILLION IN ASSETS
118
120
122
125
Table 2-1
Executive VP or Assistant Manager Salaries
Overall
By credit
union asset
size
By region
By number
of full-time
employees
By number
of services
offered**
By amount
of loans
outstanding
By number
of members
Number of
branch
offices
$1M-$2M
$2M-$5M
$5M-$10M
$10M-$20M
$20M-$35M
New England
Middle Atlantic
East North Central
West North Central
South Atlantic
East South Central
West South Central
Mountain
Pacific
1
2-4
5-9
10-49
None
1-2
3-4
5-6
7-8
9-10
11-12
13-20
$500,000-$2M
$2M-$5M
$5-$20M
$20M-$50M
1-999
1,000-1,999
2,000-4,999
5,000-9,999
None
1
2
3
4
5 or more
N
183
2
12
42
67
60
17
12
38
27
28
17
22
12
10
4
101
56
22
9
11
10
17
31
30
39
30
10
56
111
6
22
66
83
12
13
128
30
10
1
1
25th
percentile
$36,100
Average
$45,031
*
*
$32,952
$35,871
$44,171
$55,204
$52,319
$38,441
$41,672
$45,988
$46,534
$44,905
$43,347
$39,201
*
*
$40,663
$49,187
$56,131
*
*
*
*
*
*
*
*
$37,279
$49,746
*
*
$34,686
$40,405
$49,863
$54,165
$43,090
$42,928
$49,477
*
*
*
*
*
$45,250
$55,869
$56,759
$59,000
$74,788
*
$41,000
$57,000
*
$31,850
$40,000
$48,972
$52,780
$44,010
$41,390
$48,000
*
*
*
$48,000
*
$41,000
$52,020
$51,534
$53,778
$63,175
$36,500
$48,536
$27,700
$34,000
$40,900
$45,000
$34,800
$33,800
$40,000
*
*
*
$56,759
$62,000
$75,600
$40,800
$36,000
$42,200
$43,015
$48,972
$56,801
$31,719
$40,000
*
*
*
*
$50,400
$44,010
$56,759
$74,788
$75,700
$52,780
$55,000
$60,568
$62,000
$63,000
$57,325
$55,000
$48,536
$56,661
$68,000
$35,750
$31,850
$38,000
$37,000
$40,000
$48,000
*
*
*
*
90th
percentile
$60,000
$34,800
$40,256
$50,276
$60,568
$59,000
$40,256
$48,195
$56,661
$54,867
$49,800
$50,000
$49,449
$39,811
$48,195
$53,000
$31,719
$37,486
$44,939
$43,203
$46,724
$57,303
*
$29,100
$36,000
$42,346
$53,414
$50,000
$37,507
$41,000
$43,563
$44,010
$42,000
$40,000
$37,500
$33,280
$41,860
$45,000
$36,352
*
*
*
*
$27,700
$30,000
$38,000
$48,000
$41,930
$32,500
$33,280
$39,811
$38,000
$40,000
$36,000
$31,850
*
*
75th
percentile
$53,000
Median
$42,346
$52,020
$63,135
*
$38,120
$45,058
$57,325
$62,000
$54,000
$51,500
$60,000
*
*
*
$51,312
$53,184
$63,175
$68,000
$55,000
$58,920
$63,135
*
*
*
*Insufficient data.
**Only the following services are included: Share drafts/checking, ATM/debit cards, online banking, mobile banking, online bill payment,
remote deposit capture, ACH services, International remittances, insurance products, financial planning, 3rd party savings/investments,
money market accounts, IRAs, certificates/CDs, business loans/services, indirect auto financing, credit cards, home equity loans/line of
credit, first mortgages, student loans.
48
CUNA STAFF SALARY REPORT • LESS THAN $35 MILLION IN ASSETS
Executive Management
TITLE: Executive Vice President/Assistant Manager
REPORTS TO: President/CEO/Manager
Purpose
Responsible for assisting the credit union President/CEO/Manager in the overall management of the credit union.
As a member of the senior management team, responsible for ensuring financial stability and member satisfaction
commensurate with the best interest of the members, the employees, and the credit union. Provide input on
strategic direction and vision to the CEO.
Duties and Responsibilities
1. Direct and supervise the operational management of credit union employees on a day-to-day basis.
2. Work with the President in identifying trends in the industry, instituting new programs or products, and
evaluating products and services.
3. Recruit and select quality applicants for vacancies, ensuring that the credit union is adequately staffed with
competent employees.
4. Maintain a highly motivated, well-trained staff.
5. Establish and maintain effective employee relations.
6. Assist in the preparation and implementation of the budget for the credit union that is consistent with the
overall strategic plan.
7. Develop, apply, and evaluate policies and procedures for the credit union.
8. Develop, implement, and maintain operational procedures to maximize efficiency and quality of work and
provide consistent quality service to members.
9. Evaluate the job performance of credit union staff to ensure quality of work and service to members.
Institute performance standards for staff in order to achieve strategic goals.
10. Hold periodic staff meetings. Identify areas for improvement, changes in procedures, new developments, or
changes in services. Keep staff up to date on trends, exchange of ideas, and general credit union
information.
11. Attend board meetings and report on assigned areas of responsibility as requested by the president.
12. Review and develop strategic plans in relation to the overall goals of the credit union.
13. Work with the auditor to ensure compliance with internal controls.
14. Ensure that the credit union is in compliance with the federal laws and regulations set forth by the National
Credit Union Administration and other regulatory agencies.
15. Assume all responsibilities of the credit union President/CEO/Manager in his or her absence.
52
CUNA STAFF SALARY REPORT • LESS THAN $35 MILLION IN ASSETS
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