Oprah Winfrey Integrative Perspective Individual Paper Presentation The Leader that is Oprah Winfrey Kellyn Klapko Organizational Leadership: 540 Dr. Immordino & Dr. Ruben April 17, 2014 1 Oprah Winfrey 2 Introduction “The more you praise and celebrate your life, the more there is in life to celebrate” – Oprah Winfrey There is a romantic notion in regard to leadership that is crucial and quite an obsession to today’s social reality. There is an unspoken need to identify a hero or heroine, whether in corporations, familial structures, or entertainment and pop culture that hypnotizes followers alike. These followers are infatuated with the mystery and the goals surrounding leader motivation that contribute and impact action and thought of the individual and the community. Oprah Winfrey seduced and America fell in love. Winfrey is a self-made billionaire, entrepreneur, television and radio personality, actress, philanthropist, Academy, Emmy, Golden Globe Award recipient, the Jefferson Awards for Public Service recipient and even awarded the Presidential Medal for Freedom. Romanticized leadership involves the control and influence of the leader on the future fate of the organization. Winfrey’s organization is more than her handmade financial empire but also that of her immense public following, which to name a few includes the 23.8 million followers on Twitter, the 9,886,177 likes her Facebook page gained, and the 7.4 million people nationally that watch The Oprah Winfrey Show daily. Oprah Winfrey is an African American woman who became an emergent, multidimensional, and complex leader. Peter Northouse (2013) defined leadership as a “process whereby an individual influences a group of individuals to achieve a common goal” (pg. 5). She exerts means of influence, power, establishes all types of relationship dynamics and provides common goals in order for both “leaders and followers [to] work together toward a common good” (Northouse, 2013, pg. 7). Winfrey overcame instances of abuse and sexual assault growing up along with other obstacles and over-time transitioned to “the most powerful woman in the world” where although almost impossible to calculate is “her Oprah Winfrey 3 profound influence over the way people around the world read, eat, exercise, feel and think about themselves and the world around them” (Academy Achievement, 2014). It is through situational circumstance, time, and experience both positive and negative that add to the complexity of leadership but also the rate of maturation. What started out as sensational news stories and outrageous guests at the beginning of her talk show career matured into an “emphasis on spiritual values, healthy living and self-help, and her program became more popular than ever” (Academy Achievement, 2014). There are three leadership theoretical frameworks provided by Peter Northouse that identify Oprah Winfrey as a leader and reside in aspects of gender, authenticity, and transformational leadership. Women and Leadership “Think like a queen. A queen is not afraid to fail. Failure is another steppingstone to greatness” – Oprah Winfrey New opportunities have been presented and taken advantage of by women, as they are now beginning to steadily occupy positions of leadership. While there are no questions as to whether or not women can be effective leaders, show commitment to their jobs, or be motivated in their leadership roles, there are questions as to the manner in which they lead, as it does not mirror that of a man’s leadership style. Research has found that women “were somewhat more effective than men were in education, government, and social service organizations, and substantially more effective than men were in middle management positions” (Northouse, 2013, pg. 351). Women now constitute “47% of workers, hold 51% of all bachelor’s degrees and 42% of PhDs…yet in Fortune 500 companies, women constitute only 4% of the top officers” (Carli & Eagly, 2001, pg. 630). Even though these statistics show progress, the Wall Street Journal’s concept of the glass ceiling “accounts for this disjunction” and has “since been acknowledged by journalists and the public as an invisible but powerful barrier that allows women to advance only to a certain level” while men ride the Oprah Winfrey 4 glass elevator and are able to easily access career advancement (Carli & Eagly, 2001, pg. 630). It’s important to note the difference between “labor force participation and education [which] suggest gender equality” as opposed to the “distributions of men and women in elite leadership positions” (Carli, Eagly, pg.630). It was due to the “lack of women in powerful positions” that was “explained by many as the ‘pipeline problem’ or the interpretation that women with the appropriate education and background were not available” (Carli & Eagly, 2001, pg. 631). The pipeline has since been “eroded by the dramatic increases in women’s employment as managers” but “has given way to the glass ceiling as a metaphor for prejudice and discrimination” (Carli & Eagly, 2001, pg. 631). The element of discrimination stems from the creation and perpetuation of gender stereotypes, which are “easily and automatically activated” (Northouse, 2013, pg. 358). It is one disadvantage in society to be a woman, it is an even greater disadvantage to be both a woman and a “woman of color [who] often also confronts racial or ethnic prejudice” (Northouse, 2013, pg 358). Oprah Winfrey’s rough childhood experiences led her to live with her father in a very strict household. When she was 17 years old she won the Miss Black Tennessee beauty pageant, which sparked the beginning of her career. She was offered “an on-air job at WVOL, a radio station serving the African American community in Nashville. She also won a full scholarship to Tennessee State University where she majored in Speech Communications and Performing Arts” (Academy Achievement, 2014). She left school and became an on-air television personality. Winfrey moved to Chicago and turned AM Chicago “into the hottest show in town” it turned into an hour long program and in 1985 turned into The Oprah Winfrey Show, which became “the number one talk show in national syndication” and in the show’s “first year of eligibility, the show received three Daytime Emmy Awards” and in 1988 Winfrey received the International Radio and Television Society’s ‘Broadcaster of the Year’ Award where “she was the youngest person ever to receive the honor” Oprah Winfrey 5 (Academy Achievement, 2014). Winfrey started young, was visible, and created a following at a young age. Research indicated that women are poor self-promoters. Winfrey proved that she didn’t even have to self-promote since the public did it for her. Being in a myriad of media outlets she was able to gain a voice, share a multitude of experiences, live and learn life and most importantly travel through the next twenty-six years of her life with millions of men and women all over the world. Winfrey’s background is crucial to her foundation as a strong and effective leader. The world yearns for effective leadership yet it should be provided regardless of gender, therefore allowing an “androgynous mixture of traits including intelligence, social skills, initiative, and the ability to persuade” that make an effective leader” (Northouse, 2013, pg. 357). It is through the negotiation process that people gain “access to the right positions, experiences, opportunities, resources, and assistance in both the professional and domestic spheres” (Northouse, 2013, pg. 357). Bridging the women leadership gap in today’s society requires equal participation, specifically in the area of decision-making. It is decision-making that has a “major impact on what is valued in societies and how resources are allocated” (634). Women should also be available in decision-making in great numbers in order to try and “produce balance between male and female power” (Carli & Eagly, 2001, pg. 634). Organizations need to keep moving forward in a woman’s career development by offering work-life balance as well as creating visibility, training opportunities, and mentorship programs. Women should also exhibit “communal qualities such as warmth and friendliness with agentic qualities such as exceptional competence and assertiveness” (Northouse, 2013, pgs. 362- 363). At the same time organizations should be promoting a diversity among women leaders because not only will it help create “societal institutions, businesses, and make governments more representative, but it can also contribute to more ethical, productive, innovative, and financially successful organizations” (Northouse, 2013, pgs. 362- 363). Oprah Winfrey 6 One of Winfrey’s biggest leadership achievements stemmed from her personal childhood. It occurred in the early 90’s when her programming on The Oprah Winfrey Show transcended to an authentic and spiritually healthy show where her goals matured and the vision of others became priority. Winfrey had a lot of motivation to make this goal become a reality. Given her own experiences with abuse as a child, she “initiated a campaign to establish a national database of convicted child abusers, and testified before a U.S. Senate Judiciary Committee on behalf of a National Protection Act” (Academy Achievement, 2014). It was President Bill Clinton that signed what came to be known as the “Oprah Bill” into law in 1983. This bill established “the national database she had sought which is now available to law enforcement agencies and concerned parties across the country” (achievement.org). It was an African American Woman who persuaded congress to pass this bill and was able to yield such a change in the lives of children and families all over. She embodied all of the androgynous traits mentioned above, but went beyond as a woman and made a decision, one that gained the approval of the male President at the time. Winfrey also at that time began to learn and transition to what she would call her “authentic self” and would become richer than the billionaire status she has achieved. Authentic Leadership “I had no idea that being your authentic self could make me as rich as I’ve become. If I had, I’d have done it a lot earlier” – Oprah Winfrey Authentic leadership is a more abstract type of leadership as there is no one central definition but it resides in the “people’s demands for trustworthy leadership [that] make the study of authentic leadership timely and worthwhile” (Northouse, 2013, pg. 253). According to Peter Northouse (2013) there are three different viewpoints on what authentic leadership could translate into from an intrapersonal, interpersonal, and developmental perspective. The intrapersonal perspective focuses on “the leader and what goes on within the leader” as it Oprah Winfrey 7 incorporates elements of “the leader’s self-knowledge, self-regulation, and self-concept” (pg. 254). The interpersonal viewpoint focuses on “authentic leadership as relational created by leaders and followers together” like that of a reciprocal process where both leader and follower are affected (Northouse, 2013, pg. 254). The developmental perspective means “authentic leadership develops in people over a lifetime and can be triggered by major life events” (Northouse, 2013, pg. 254). Research was conducted in regard to the developmental aspect and it was found that there are four components that contributed to this type of leadership: “self-awareness (leader’s personal insights), internalized moral perspective (core values lead rather than external pressures), balanced processing (allows leader to weigh both sides of the problem before making a valid and educated decision), and relational transparency (being honest to oneself and others)” (Northouse, 2013, pgs. 263-264). These four components are what set the foundation for authentic leadership, but it is the psychological factors that maintain this leadership style and involve that of confidence, hope, optimism, and resilience. Part of Oprah Winfrey’s authenticity was established when she was rejected by ABC and formed what is now Harpo Productions and where she launched her award-winning daytime talk show. John Greathouse (2012) from Forbes Magazine commented that it was Oprah “owning her show in its entirety [that] allowed her to be truly authentic, in a way that hosts controlled by large networks were unable to emulate” (pg. 1). She didn’t have to work with mediocre budgets, celebrities, or even accept sponsors she didn’t feel mirrored what she believed and stood for, and in fact that was part of her appeal. She was approached by a major soft drink brand to promote their product and she said “no’ and it was that “no” that “led to her global popularity – her fans knew that she was not for sale. If she promoted a book, product, movie or diet, it was because she was a fan, not because she was earning a promotional paycheck” (Greathouse, 2012, pg. 1). The reason her talk show lasted as long as Oprah Winfrey 8 it did was due to the sustainability of the “emotional and personal connection with her audience, despite her tremendous wealth and power” (Greathouse, 2012, pg. 1). Another aspect of her authenticity sprang from her close relationship with her staff. Winfrey “retained a solid connection with reality because she surrounded herself with a team who worked with her from the outset of her venture” and that included her “understanding that her success was shared by everyone who contributed to Harpo’s growth” (Greathouse, 2012, pg. 1). This experience in Winfrey’s life displays her relational transparency, balance, morals and selfawareness. Authentic leadership as projected is both “formed and informed by [her] life story” (Northouse, 2013, pg. 261). Authentic leaders are those that have secured a profound sense of self and yet “have a genuine desire to serve others” (Northouse, 2013, pg. 258). This concept of “authenticity has its roots in Greek philosophy – to thine own self be true” (Bruce & Gardner, 2005, pg. 319). Five characteristics have been established by people who exhibit Authentic leadership: “they understand their purpose, they have strong values about the right thing to do, they establish trusting relationships, they demonstrate self-discipline and act on their values, and they are passionate about their mission” (Northouse, 2013, pg. 258). These leaders have heart and a deep unwavering sense of compassion. After all it is the leader’s primary responsibility to “learn to develop these qualities and apply them to the common good as he or she serves others” (Northouse, 2013, pg. 267). It is imperative that authentic leadership thrives in “environments that provide open access to information, resources, support, and equal opportunity for everyone to learn and develop [who] will empower and enable leaders and [followers] to accomplish their work more effectively” (Bruce & Gardner, 2005, pg. 327). There needs to be a continuous pattern of learning and purpose that sustains the authenticity in this type of leadership. Authentic leadership is about creating that “fundamental difference in organizations by helping people find meaning and connection at work” and in life. (Bruce Oprah Winfrey 9 & Gardner, 2005, pg. 331). This effective leadership style also depends on always wanting to exceed expectations. It is the positive atmosphere created within and externally towards others that sustains these exceptional performances in and outside of the workplace. Winfrey has demonstrated an authentic leadership style across all boundaries and perspectives in her life and in the lives of others. This has definitely occurred over a period of time and from her past experiences. Oprah’s Angel Network is an example of authentic leadership in action. It started in 1994 when Winfrey had a little girl named Nora and her father Ted as guests on The Oprah Winfrey Show. Nora was invited to the show to talk about the “Penny Harvest project” in which “she and other children collected pennies, which added up to $1,000.00 to help different organizations” (Oprah’s Angel Network, 2008). Then Winfrey thought to herself: “If you could do that, I wonder what I could do” and this is the question that “brought about an organization that would change lives around the world” (Oprah’s Angel Network, 2008). Winfrey did a live on-air performance shortly after in which she invited viewers to join her “using their lives to improve the lives of others with her new organization” (Oprah’s Angel Network, 2008). It was Winfrey’s visions to “inspire individuals to create opportunities that enable underserved women and children to rise to their potential” (Oprah’s Angel Network, 2008). Oprah’s Angel Network to name a few examples has allowed Oprah and her followers to “build over 55 schools in 12 countries, providing education for thousands of children in rural areas throughout the world,” a “schoolbased program that inspires young people to become active, compassionate and knowledgeable global citizens” and to “provide books for under-resourced children in regions where a book club selection is set” (Oprah’s Angel Network, 2008). Winfrey displayed authentic leadership through intrapersonal, interpersonal, and through developmental perspectives. She has joined with followers alike to help others, which also triggered a type of transformational leadership. Oprah Winfrey 10 Transformational Leadership “The greatest discovery of all time is that a person can change his future by merely changing his attitude” – Oprah Winfrey Transformational leadership is a more modernized and popular view of leadership in today’s society as it has a direct influence on “intrinsic motivation and follower development” (Northouse, 2013, pg.185). It is a “process that changes and transforms people” and embodies that of “emotions, values, ethics, standards, and long-term goals” while focusing on “assessing followers’ motives, satisfying their needs, and treating them as full human beings” (Northouse, 2013, pg.185). This process is one that a “person engages with others and creates a connection that raises the level of motivation and morality in both the leader and the follower” (Northouse, 2013, pg.186). Charismatic leadership goes hand in hand with transformational leadership as it “transforms followers’ self-concepts and tries to link the identity of followers to the collective identity of the organization” (Northouse, 2013, pg.189). Charismatic leaders are those people that exhibit “beliefs and values they want their followers to adopt,” prove that they are competent, they “articulate ideological goals that have moral overtones,” they “communicate high expectations for followers,” and they arouse task-relevant motives in followers that may include affiliation, power, or esteem” (Northouse, 2013, pgs.188-189). Transformational leadership coupled with transactional leadership, which is defined as the exchange between a leader and follower actually allows for “performance that goes well beyond what is expected” (Northouse, 2013, pg.193). There are transformational factors that were found after research was conducted that aid in this leadership style. Transforming leaders are those people that have “a clear vision of the future state of their organizations,” they are “social architects” which means that are able to “shape or form for the shared meanings people maintained within their organizations,” they created “trust in their organization by making their own positions clearly know and then standing by Oprah Winfrey 11 them,” and they used creative deployment of self through positive self-regard” (Northouse, 2013, pg.197). Oprah Winfrey doesn’t just have a power in regard to what the public eats, drinks or buys, but also whom they will support politically. In the 2008 Presidential election, for the first time in her career she publically supported a candidate. This candidate was Democratic nominated Barak Obama. She made quite a few campaign appearances and also hosted a fundraiser to support him. In an interview with CBS she stated “I’m 100 percent behind our president. I actually love our president, and have the utmost respect for him and that office and what it takes to be there” (Dwyer, 2012). One of the biggest impacts she made on his campaign besides her presence alone was financial support in which she said, “if he [Obama] or his office called me tomorrow and said that they needed me, I would do whatever I thought would be of service” (Dwyer, 2012). She hosted a fundraiser dinner at actor Tyler Perry’s house in Atlanta, Georgia and tickets for the event were $35,800 per person. Obama himself commented and said “when Oprah decides she likes you, then other people like you too” and how she continues to befriend his wife Michelle in which they look to Oprah about “day to day issues…in trying to keep [their] focus on the big picture”” which is what “she’s [Oprah] done for so many people not just in America but around the world is extraordinary” (Dwyer, 2012). Now that’s transformational leadership, getting a multitude of people to join you in support of a candidate for President. And President Obama is exactly right in the fact that whatever Oprah endorses seems to come into fruition. She transforms all types of followers daily who see what she believes and allows that feeling and motivation to captivate them. Leadership in general has an everyday presence in organizations. It has been found that employees “not only do a better job when they believe their supervisors are transformational leaders, but they also are much more satisfied with the company’s Oprah Winfrey 12 performance appraisal system” (Bass, 21). Transformational leadership makes a difference and more needs to be done across all levels of management. This type of leadership also starts within, an individual that looks toward the future, is confident, and seeks to work with others in order to achieve common goals for the common good. It is important than to place a type of premium on the surrounding “intellectual resources and flexibility on the development of people” (Bass, 23). There is a huge difference in society between a “oneminute manager” that tries to provide “day-to-day leadership” rather than someone who takes pride and looks out for one’s coworkers. It is this same type of leadership that isn’t just seen or made available in corporate America but also in that of any organization whether it is a family, a religious organization, a local business, etc. It is about making the difference and translating that difference across boundaries to impact others. Winfrey was and still is a transformational leader and one of the ways she proved it was through making a difference in the lives of little girls in Africa. Johannesburg, Africa was the decided location where she felt it was time to build “the new school she has dreamed of” and “beyond inspecting the handiwork of the builders, she [came] to personally select girls for the founding 7th and 8th grade classes” (Building a Dream, 2007). These girls weren’t ordinary; in fact they came from troubled backgrounds and were quite poor. Winfrey with the help of teachers across South Africa joined together to choose these 11, 12, and 13-year-old girls based on “academic excellence and early displays of leadership” (Building a Dream, 2007). This school is called The Oprah Winfrey Leadership Academy, which is “an innovative high school whose aim is to discover, teach, inspire young South African girls to become a new generation of leaders”, and this is only the first of these schools but it is Winfrey’s goal to build this type of educational system on continents with struggling communities (Building a Dream, 2007). She finds these girls similar to herself in that she looks for the “I can” attitude that she had amongst her struggles from her childhood. Winfrey Oprah Winfrey 13 believes that the “greatest gift you can give is the gift of learning” and it was “her quest for special girls who want to learn” she “want[s] somebody who already knows that education is empowerment, and who wouldn’t have had the chance to fulfill the great possibilities of her life had this not happened – [she] want[ed] to change the trajectory of a child’s life” (Building a Dream, 2007). Winfrey didn’t just articulate a goal with moral overtones; she put it into action and made her dream become a reality. She transformed herself through this process by changing the lives of others. It was something real and organic and she is providing opportunities to young girls to not only internally change, but also change their way of life, their family and community and even their future professional world. She is creating leaders and building their character from across the world. Conclusion Nobody’s journey is seamless or smooth. We all stumble. We all have setbacks. It’s just life’s way of saying, ‘Time to change course’” – Oprah Winfrey Leadership is a process as are these types of leadership styles. They can be standalone methods of leadership or they can work with each other and change based on circumstance and situation. What is so great about leadership is the fact that it is a complex and multi-dimensional way of being. There are limitations to leadership and the different styles but it is all about putting it into perspective and continually trying until results are seen. Whether it is learned or natural, skills have to be honed and that happens through experience in facing the positives and negatives of actions or lack thereof. Women are slowly rising in the midst of available leadership positions and society is coming together to try and eliminate prejudices for women. Being a women and an authentic one at that, speaks volumes not only to other women but also to the general public. Transformation and authentic leadership actually intertwine at different parts in the process. There is a version of transformational leadership coined authentic transformational leadership, which is a “socialized leadership that Oprah Winfrey 14 is concerned with the collective good” and involves positive means of group association such as “ethical climate, decision making and moral action” (Northouse, 2013, pg. 187). This is one of the most effective means of leadership as it embodies all that is important to those in a collective society. Oprah Winfrey embodies that of an authentic, transformational, African American woman leader who has overcome a plethora of obstacles and created an unshakeable empire. The following that she has been able to establish since her mid-twenties are outrageous in numbers and the fact that she is able to maintain and grow her fan base daily is incredible. It isn’t just the fact that she made this possible; she has been endorsed again and again and recognized with a multitude of awards. She might be having difficulty in stabilizing her network, which is her latest venture but she is convinced that “she can have it all. She just can’t have it all at once” and blatantly refuses the idea of failure since “[she] doesn’t believe in failure. It is not failure if you enjoyed the process” (Greathouse, 2012, pg. 1). That is a leader – learning from the experiences that didn’t go as planned and enjoying them along the way and continually learning and making new decisions. She influences but most importantly treats the element of power as a reciprocal resource. Winfrey stay’s in tune with reality but always having “her feet on the ground, [she] just wears better shoes” (Greathouse, 2012, pg. 1). This is why Oprah Winfrey is both a leader and the “most powerful woman in the world” (Academy Achievement, 2014). Oprah Winfrey 15 References American Academy of Achievement. (1996-2014). Oprah Winfrey. America’s Beloved Best Friend. Retrieved April 13, 2014, from http://www.achievement.org/autodoc/page /win0bio-1. Bass. (n.d.). From Transactional to Transformational Leadership: Learning to Share the Vision. Retrieved April 13, 2014 from http://www.ucdenver.edu/ academics/colleges/SPA/BuechnerInstitute/Centers/DCLF/dclf2013/Week%201%20 documents/Transformational/Transformational%20%20Bernard%20Bass%20(2).pdf. Bruce, A. & Gardner, W. (2005). Authentic leadership development: Getting to root of positive forms of leadership. The Leadership Quarterly. 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