Case study: branded labels vs. private labels in the RTE breakfast cereal industry Rowena Baah Alin Vasile Horj Elena Shilova Harvard Summer School 2011 Group #2 Breakfast Cereals Manufacturing Video https://www.youtube.com/watch?v=-DtpYcxnS4M&feature=related Harvard Summer School 2011 Group #2 Introduction 1894 Kellogg Company, invention of wheat cereal flakes 1904 Quaker Oats Company, puffed rice and puffed wheat cereals 1928 General Mills, diversified consumers foods company 1994 Philip Morris acquired two small lines of RTE cereals: Nabisco and General Foods Source: businessinsider.com Date: 22-03-2011 3 Before 1993 Facts: 1950 to 1993, compound average annual volume growth rate of 3% Factors: WWII, interest in granola and natural cereals in the 1970s and 80s. By 1993 -Kellogg, Quaker, and Philip Morris cereal lines: 59% of the RTE sales by volume -the U.S. market consumed 2.82 billion pounds of cereals ($8bn) Date: 22-03-2011 4 RTE breakfast cereal industry Date: 22-03-2011 5 The Big Three: Kellogg, General Mills, and Philip Morris Industry Environment in the 1990s Tools for increasing markets share temporarily at the expense of its competitors: Technology: similar production process for all cereals, many brands of cereals (additional expertise) scale economies. R&D to generate proprietary new product developments (1% of gross sales) Distribution national distribution system supermarkets to allocate shelf space in proportion to historical sales volume Efficient Customer Response Initiative (ECR) Date: 22-03-2011 6 The Big Three: Kellogg, General Mills, and Philip Morris Industry Environment in the 1990s (I) Advertising, Promotions, and Pricing Among the most advertising intensive of all industries (advertising/sales ratio of 18.5% in 1960s and 10,2% by 1993). «price up and spend back» Coupons, buy one get one free New product introductions: new brands or extension of the existing ones co-branded cereals snack-oriented cereals Date: 22-03-2011 7 The Big Three: Kellogg, General Mills, and Philip Morris Industry Environment in the 1990s (II) Competition Kellogg 36,3% General Mills 24,3% Philip Morris 15,0% Date: 22-03-2011 8 The Five Forces Framework 1. Threats of Entry (1-5) 2. Bargaining power of buyers (1-5) 3. Bargaining power of suppliers (1-5) 4. Substitutes (1-5) 5. Rivalry (1-5) Date: 22-03-2011 9 The Five Forces Framework (I) 1. Threats of Entry (1=weak, 5=strong) Weightening 1: fragmentation from product proliferation contributed to the difficulty of new entry 2. Bargaining power of buyers (1-5) Weightening 1:no power 3. Bargaining power of suppliers (1-5) Weightening 1: no power 4. Substitutes (1-5) Weightening 1: less healthy and inconvenient 5. Rivalry (1-5) Weightening 2: the Big Three toward brand-building activities Date: 22-03-2011 10 Cereal industry changes Trends at the turn of 1994… Expansion of national discount retailers into “supercenters” (massive 150’000 square foot stores that combined a supermarket, a general discount retailer, and specialty retailers under one roof) Trends for drug stores, convenience stores, discount retailers: increased sales of food less entrenched division of shelf-space → a market presence of start-up value oriented brands, without paying a slotting allowance Date: 22-03-2011 11 Cereal industry changes (I) Characteristics and trends of the private label segment: Sales grew by 50% from 1991 to 1994 Low price: $1.90/1 pound vs. $3.20/1 pound by the Big Three Few attempts to differentiate products Little advertising: only to raise awareness of their price advantage Rejection of coupon promotions Date: 22-03-2011 12 Cereal industry changes (II) Erosion of customers’ loyalty vs. branded labels: Perception of private labels as an alternative: lower price of private labels vs. higher price of branded labels + coupon to get a discount High failure rate among extensions of popular brands perceived as the lack of being superior Date: 22-03-2011 13 Cereal industry changes (III) Further on the private label segment: Increased competence in technology and higher quality of products Low costs of production (10-20% lower vs branded labels) due to: • • • • Focus on simpler cereals Less intensive labor process Fewer expensive fruits and nuts Reduction of packaging costs by choice of plastic bags by some manufacturers Date: 22-03-2011 14 Cereal industry changes (IV) Last but not least on the private label segment: Better margins to the retailers Absence of proper distribution channels, reliance on wholesalers and 3d party distributors Absence of the on-site presence of private label sales-force Date: 22-03-2011 15 Cereal industry changes (V) Suppliers of private label cereals: Ralston – the only branded cereal manufacturer to produce private label cereals (50% of private lable market in 1993) Malt-O-Meal Grist Mill McKee Baking Date: 22-03-2011 16 Cereal industry changes (VI) Corporate news: August, 1993: Kellogg announced its 3d price decrease by 2.1% April, 1994: General Mills announced its intentions to reduce prices and to stop the coupon policy pricing and discounting back 1 coupon saves 50 Cents to consumers, but the manufacturing cost per coupon is 75 cents! . Date: 22-03-2011 17 Cereal industry changes (VII) Field for discussion: What changes can be observed in the cereal industry in terms of five forces? What could You say about the industry attractiveness? Date: 22-03-2011 18 Cereal industry changes (VIII) Conclusions: Lower industry attractiveness due to decreased BTE and increased rivalry Reasons for decreased BTE: Lower barriers to enter private label segment Excessive price of branded labels not perceived as a value New channels of distribution, including non-food stores Absence of slotting allowances Imitation (cheaper version of known commodity) & less cost for introducing a new product Date: 22-03-2011 19 Cereal industry changes (IX) Reasons for increased rivalry: Low growth of cereal industry Decreased BTE & share-stealing by private labels Announcement by General Meals, i.e. no commitment to following the price increase by Kellog (price leader), price reductions and no coupon policy → broken discipline among branded labels From brand-building competition to price war? Date: 22-03-2011 20 Strategies and responses to threats reduction of prices elimination of inefficient coupons shift in some trade promotions reduction of reliance of coupons Date: 22-03-2011 21 Cereal Industry Changes (X) rivalry intensifies low growth tight shelf space easy entry for private label price gap widens new channels fewer product necessary Date: 22-03-2011 22 Solutions to these changes: shift to snacks new brands and products cut coupons international view Date: 22-03-2011 23 Thank you for your attention! Q&A Date: 22-03-2011 24