TA Group Employee Benefits of companies EMPLOYEE BENEFITS 1. Types of Leave It is the Company’s policy to grant leave in accordance to the statutory requirements/ regulations and TA Group’s policy. The leave must be taken at such time or times convenient to the Company and subject to the approval of the Management. All leave applications must be applied via the e-HR system with supporting documents (if applicable). 1.1 Annual Leave Permanent Employees Job Level Clerk Junior Officer Officer Senior Officer Assistant Manager Manager Senior Manager Assistant General Manager General Manager Contract Employees Job Level Assistant Managers & below Managers & above < 5 years (days) 14 16 16 18 18 21 21 21 21 > 5 years (days) 16 18 18 20 20 23 23 23 23 Per Contract Year (days) 12 14 (a) Application of annual leave must be made three (3) working days in advance; (b) Employees are allowed to apply for their annual leave up to the maximum of their earned leave as at the day of application; (c) Annual leave must be utilised within the financial year i.e. from 1 Feb – 31 Jan period as per guidelines below: • All Heads of Department and employees are required to submit their leave plans via application(s) in e-HR system by 31 March of each financial year; • Annual leave must be planned and utilised on a half yearly basis, i.e. 1 Feb – 31 Jul (Minimum 50% to be utilised during the first half of the financial year), 1 Aug – 31 Jan (Remaining unutilised leave to be cleared in the second half of the financial year). Otherwise, unutilised leave at the end of the first and second 6-months’ period will be forfeited automatically; Page 1 of 13 TA Group Employee Benefits of companies • The Management will only consider reinstatement of the forfeited annual leave under special circumstances such as marriage / pilgrimage / overseas vacation / examination exceeding seven (7) working days etc, to be supported by documentary proof; • The Company encourages employees to plan their leave and have private time for family and rest. Therefore, encashment of leave is not allowed. (d) A confirmed employee who has not completed twelve (12) months of continuous service in a financial year shall be entitled to annual leave in proportion to the number of months of service with the Company in that financial year; (e) In calculating the proportion of annual leave entitlement, any fraction of a day which is less than ½ day shall be disregarded and where fraction of a day is ½ or more, it shall be regarded as 1 day; (f) An unconfirmed employee is also allowed to apply annual leave based on earned leave. In the event the employee does not have earned leave, unpaid leave may be considered based on a valid reason for the leave and is subject to approval from the Head of Department. 1.2 Medical & Hospitalisation Leaves Job Level Clerk level to General Manager < 2 years Medical (days) 2 - < 5 years > 5 years Hospitalisation (days) 14 18 22 60 (a) All employees must produce valid medical certificates and/or supporting documents for hospitalisation from the Company’s panel clinics and/or hospitals for medical/ hospitalisation leave applications. Employees are required to submit their medical/ hospitalisation leave applications via e-HR and submit the original documents to their Head of Department for approval upon resumption of duty on the following day; (b) All employees can be granted up to sixty (60) consecutive days paid hospitalisation leave less the number of medical leave taken upon recommendation of the Company’s panel clinics/ hospitals and approval from the Management; (c) Excess medical and/or hospitalisation leave will be deducted from the employee’s annual leave entitlement. If in the event the employee’s annual leave has also been fully utilised then the additional medical and/or hospitalisation leave taken will be treated as unpaid leave. Page 2 of 13 TA Group Employee Benefits of companies 1.3 Prolonged Illness Leave Prolonged Illness Leave is granted to confirmed employees who suffer from sickness/diseases which require them to be on extended Medical Leave. Terms and Conditions (a) For employees with less than ten (10) years of service (regardless of job level) Up to 3 months Up to additional 3 months Up to a further 3 months At Full Pay At Half Pay At No Pay (b) For employees with more than ten (10) years of service (regardless of job level) Up to 6 months Up to additional 6 months Up to a further 6 months At Full Pay At Half Pay At No Pay This benefit may be granted to all eligible employees upon recommendation from the Company’s panel clinic/hospital and subject to approval from the Management. Should the employee be certified as unfit to work upon the cessation of the Prolonged Illness leave, the employee may be discharged from employment on medical grounds. Under such circumstances, no compensation will be payable to the employee. 1.4 Marriage Leave (a) Only confirmed employees will be given three (3) working days of marriage leave with full pay on the employee’s legal marriage; (b) The marriage leave application must be supported by the marriage certificate. 1.5 Maternity Leave (a) Female employees will be entitled to sixty (60) consecutive days of paid maternity leave; Conditions / Requirements to fulfil: (i) This entitlement is limited to the first five (5) surviving children only; (ii) Maternity leave shall only commence after the completion of 22 weeks of pregnancy; (iii) Female employees must be employed by the Company at some time or other (even for a day) in the four (4) months immediately preceding the confinement; (iv) Female employees must be employed by the same Company for not less than ninety (90) days during the nine (9) months immediately preceding the confinement; Page 3 of 13 TA Group of companies Employee Benefits (v) Female employees must notify the Company within a period of sixty (60) days immediately preceding her impending confinement of the date from which she intends to commence her maternity leave; (b) Any absence from work as a result of miscarriage, still-birth, abortion, premature birth or any other illness due to pregnancy shall be deemed as normal medical leave if the female employee fails to satisfy the above five (5) requirements; (c) Female employees applying for maternity leave shall submit the application one (1) month before the commencement date of the leave and her expected date of delivery (EDD) has to be certified by the attending gynaecologist; (d) On the expiry of the maternity leave, if the female employee is certified unfit to work by the Company’s panel clinics / hospitals / registered gynaecologist, her absence from work will be treated as normal medical leave and thereafter as unpaid leave; (e) Upon the expiry of thirty (30) days of unpaid leave due to “unfit for work after childbirth”; the continuity of employment will be at the sole discretion of the Company if the female employee is not eligible for the prolonged illness benefit. 1.6 Paternity Leave (a) Confirmed male employees shall be entitled to two (2) working days of paternity leave on the day of delivery of his legal child; (b) Male employees are required to apply for paternity leave via e-HR system. The paternity leave application must be supported by the birth certificate. 1.7 Compassionate Leave (a) All confirmed employees are entitled to three (3) consecutive days of compassionate leave per occasion on the death of the employee’s immediate family members, which include grandparents, grandparents-in-law, parents, parents-inlaw, spouse, children, brothers and sisters; (b) Employees are required to produce the death certificate as supporting document for the leave application upon returning to work; (c) The compassionate leave will commence on the following day if the death of the immediate family member took place in the evening after the employee had worked full day in the office. 1.8 Emergency Leave (a) Emergency leave is defined as leave taken without prior approval due to unforeseen circumstances e.g. accident, death of a relative, serious illness of family members; (b) Emergency leave application must be submitted with valid supporting documents. It will be deducted from the employee’s annual leave entitlement upon approval Page 4 of 13 TA Group of companies Employee Benefits as otherwise it will be treated as unpaid leave and will be deducted from the employee’s salary accordingly; (c) Employees are required to contact, notify and obtain verbal approval on the emergency leave from their immediate Head of Department within thirty (30) minutes upon commencement of the employee’s official working hours; (d) Employees found responsible for abusing emergency leave may be subject to disciplinary action which may lead to termination of employment. 1.9 Unpaid Leave (a) Employees are strongly discouraged from taking unpaid leave unless there are pressing circumstances/ matters to attend to and all earned leave have been exhausted; (b) Unpaid leave can be utilised upon approval from Head of Department; (c) Number of days of unpaid leave taken will be considered during performance appraisal evaluation and it may impact the performance evaluation as the number of effective work days had been reduced; (d) Employees found responsible for abusing unpaid leave may be subject to disciplinary action which may lead to termination of employment. 1.10 Replacement Leave / Time off-In-Lieu (a) Employees who are not entitled to overtime claims but are required to work on his/her rest/off/public holiday, he/she will be given replacement leave or time offin-lieu in accordance to the number of hours of work performed; (b) Such leave shall be utilised within one (1) month from the date of the work performed. Upon expiry of the deadline, such leave will be forfeited and leave encashment is not allowed; (c) 1.11 It is the responsibility and obligation of the employees to monitor their replacement leave or time off-in-lieu and ensure timely clearance. Examination Leave for Professional Course (a) Examination leave with pay for courses which are directly related to the work of the employee that is recognised by the Ministry of Education of Malaysia (approved formal study programmes and approved by the Management) will be granted to permanent employees with more than one (1) year of service with the Company prior to the date of examination; (b) Employees must produce confirmed examination time-table to their Head of Department for verification and approval on application for such leave; (c) Examination leave is granted for the time required to attend the examination and shall be administered on the basis of half day or full day in accordance to the Page 5 of 13 TA Group of companies Employee Benefits duration and timing of the actual examination. The maximum entitlement is two (2) working days per annum as per the Company’s financial year. 1.12 1.13 Study and Examination Leave for Mandatory Examination (a) Leave granted to employees to attend and to study for mandatory examinations leading to obtaining the relevant license or regulator’s permission to work in the job role for which they are employed for; (b) Employees will be granted Study Leave up to a maximum of two (2) days per annum as per the Company’s financial year; (c) Employees must produce confirmed examination time-table to their Head of Department for verification and approval on application for such leave; (d) Employees will also be granted the Examination Leave which shall be administered on the basis of half days or full days in accordance to the duration and timing of the actual examination. The maximum entitlement is two (2) working days per annum as per the Company’s financial year. Time-off for Medical Consultation (Hospital/Clinic) (a) Employees are allowed to apply time-off of not more than two (2) hours for them to go or to accompany their spouse and children to go for medical treatment; (b) The time-off application must be supported by the Time-off Chit issued by the doctor and must be submitted to the Head of Department for approval; (c) The Company may allow short visits to the clinics/hospitals on rare occasions. If such time-off becomes too frequent, employee will be advised to take ½ day annual leave or if it is for medical check-up purposes and not urgent in nature, employees are to arrange for appointments on Saturdays instead. 2. Medical, Dental, Group Hospital and Surgical, and Group Term Life + Critical Illness Insurance Benefits 2.1 Outpatient Medical Benefits (a) All permanent and contractual employees, regardless whether they are on probation or confirmed in their service will be allowed to enjoy the medical entitlement upon joining the Company; (b) The medical entitlement covers the employee, spouse who is not working or not in business and children below 23 years old on full time study; (c) The amount of annual coverage will vary depending on the job level and length of employment in the company: Page 6 of 13 TA Group Employee Benefits of companies Job Level Clerk Junior Officer Officer Senior Officer Assistant Manager Manager Senior Manager Assistant General Manager General Manager Employee + Dependent(s) (Ringgit Malaysia) < 5 years ≥ 5 years 1,000 1,200 1,000 1,200 1,000 1,200 1,000 1,200 1,000 1,200 1,000 1,200 1,000 1,500 1,000 1,500 1,200 1,500 (d) The Company shall not be liable for the following expenses: Spectacles, lens and optician fees. Expenses incurred as a result of attempted suicide. Injuries arising from performing unlawful acts, provoked assault or breach of peace. Expenses incurred for confinement, pregnancy, miscarriage. Self-inflicted or diseases arising from misconduct or exposure to any unjustifiable hazards. Expenses incurred as a result of mental illness. Cosmetic surgeries. Venereal Diseases or sexually transmitted / infected diseases. 2.2 Dental Benefits (a) All permanent and contractual employees, regardless whether they are on probation or confirmed in their service will be allowed to enjoy the dental entitlement upon joining the Company; (b) The dental claims are limited to only tooth extraction, filling and consultation; (c) The dental entitlement covers the employee, spouse who is not working or not in business and children below 23 years old on full time study; (d) The amount of annual coverage will vary depending on the length of employment in the company: Job Level Clerk level to General Manager Employee + Dependent(s) (Ringgit Malaysia) < 5 years ≥ 5 years 200 300 Page 7 of 13 TA Group Employee Benefits of companies 2.3 Inpatient / Group Hospital and Surgical Insurance (a) All confirmed permanent and contractual employees are covered under the Company’s group hospital & surgical insurance plan underwritten by Berjaya Sompo Insurance Berhad; (b) The amount of coverage will vary depending on the job levels/categories of the employees in the Company; (c) Any hospitalisation and surgical expenses not included in the coverage shall be borne by the employee concerned; (d) Spouses and children of confirmed Senior Associates and above will also be covered under the Company’s Group Hospital & Surgical insurance; (e) Employee must obtain a “referral” letter from a registered medical practitioner for non-emergency admission as required by the insurance company; (f) Employee will be required to notify the Human Resource Department of the admission details within seven (7) days from the date of admission to the hospital; (g) Employees will be required to pay for the hospital or surgical fees incurred and submit their claims to the Company’s insurer via Human Resource Department upon discharge from the hospital; (h) Any excess above the limits of the Benefits Schedule stipulated in the Insurance Plan as per the job level shall be borne by the employee concerned; (i) The whole insurance claims process will take approximately one (1) month; (j) Details of the coverage: Job Level Clerk Junior Officer Officer Senior Officer Assistant Manager Manager Senior Manager Assistant General Manager General Manager In-patient (Employee) Plan 100 Plan 100 Plan 100 Plan 100 Plan 150 Plan 150 Plan 150 Plan 350 Plan 350 In-patient (Dependent) N/A N/A N/A Plan 100 Plan 150 Plan 150 Plan 150 Plan 350 Plan 350 Coverage Inner Limit Inner Limit Inner Limit Inner Limit Inner Limit Inner Limit Inner Limit As Charge As Charge 2.4 Group Term Life + Critical Illness (a) All confirmed permanent and contractual employees are insured under the Group Term Life + Critical Illness Insurance; (b) This is an insurance cover for death and permanent disablement; (c) The amount of coverage will vary depending on the job level of the employees in Page 8 of 13 TA Group Employee Benefits of companies the Company; (d) The compensation is payable to the employee’s next-of-kin or beneficiaries based on the Insurance Beneficiary Nomination Form upon the death of the employee as a result of accident or illness; (e) Details of the coverage: Sum Insured For Employees Only (Ringgit Malaysia) 60,000 60,000 60,000 90,000 120,000 120,000 150,000 150,000 200,000 Job Level Clerk Junior Officer Officer Senior Officer Assistant Manager Manager Senior Manager Assistant General Manager General Manager 3. Company’s Car Scheme Eligible employees (managerial level and above) who are confirmed in their service will only be entitled to a Company car where it is stated in their letter of employment / promotion. 4. Car Park Facility Job Level Subsidised Parking Time of Allocation Methods Rate / Location Assistant Manager RM90.00 Upon confirmation Reimbursement Manager and above TA1 Car Park Upon joining Fully borne by the Company 5. Club Membership and Subscription Fees (a) Club membership and Subscription Fees entitlement may be accorded to Assistant Vice Presidents and above on a need basis, subject to Management’s discretion and prior approval; (b) Other employees may also be accorded the benefit on a case to case basis, as the Management deems fit; (c) The Company will reimburse the club membership’s monthly subscription fee of up to RM100.00 per month. Page 9 of 13 TA Group Employee Benefits of companies 6. Out-of-town Entitlement 6.1 Public Transportation Full reimbursement of taxi / bus / train fare (economy class) claims should be supported by receipts, where possible. 6.2 Company’s Car & Own Transport Travel within Klang Valley (Selangor and Kuala Lumpur) Personal car All claims made by the employees are subject to 60 sen per recommendation by the Head of Department and kilometer subsequent approval by the relevant Approving Authority. Personal motorcycle All claims made by the employees are subject to 40 sen per recommendation by the Head of Department and kilometer subsequent approval by the relevant Approving Authority. Travel beyond Klang Valley (Selangor and Kuala Lumpur) Company’s car Claims as per original petrol receipts Personal car 60 sen per kilometer 6.3 Flights Job Level Clerk level to Senior Manager Assistant General Manager and above 8 hours and below 8 hours and above Economy Class Economy Class Economy Class Business Class 6.4 Hotel (a) Request for hotel accommodations must be recommended by Head of Department and subsequently submitted to the relevant Approving Authority for approval prior to any bookings being made; (b) Management will approve such requests after taking into consideration, the corporate ranking of the employee, availability of comparative rates and the duration of stay. 6.5 Laundry (a) For overnight stay of s even (7) days and above, employees can claim for laundry expenses. Claims must be supported by receipts. For extended stay in a foreign location, actual laundry expenses exceeding the above limit may be claimed; (b) The details of entitlement: Page 10 of 13 TA Group Employee Benefits of companies Job Level Clerk Junior Officer Officer Senior Officer Assistant Manager Manager Senior Manager Assistant General Manager General Manager Amount for every 7 consecutive days (Ringgit Malaysia) 20 20 20 20 40 40 60 60 60 6.6 Tele-communication (a) For every trip, a telephone call back home by employee up to three (3) minutes can be claimed; (b) If the trip extends beyond five (5) days, a telephone call home by employee up to three (3) minutes for every five (5) consecutive days of stay can be claimed; (c) All telex and facsimile charges relating to job assignments must be itemized, with indication of the recipient of the telex/facsimile; and it shall be reimbursed by the Company after verification of the recipient(s) of the message. 6.7 Daily Allowance (a) Daily allowance will be given to employees during their business assignment abroad. (b) Entitlement for daily allowance: Location Job Level Clerk Driver Junior Officer Officer Senior Officer Assistant Manager Manager Senior Manager Assistant General Manager General Manager Peninsular / East M’sia S’pore Category I Category II RM30 RM20 RM40 RM40 RM40 RM50 RM50 RM60 SGD30 SGD20 SGD40 SGD40 SGD40 SGD50 SGD50 SGD60 USD25 USD25 USD30 USD30 USD35 USD35 USD20 USD20 USD25 USD25 USD30 USD30 RM60 SGD60 USD35 USD30 RM60 SGD60 USD35 USD30 Category III CAD35 Across the Board – Not eligible when the employee is on Medical Leave Page 11 of 13 TA Group Employee Benefits of companies Countries in Category I: Hong Kong, Taiwan, Japan, Korea, Australia, South Africa, United Kingdom and other European countries. Countries in Category II: Philippines, Indonesia, Sri Lanka, India and other Asian countries. Countries in Category III: Canada. 7. Insurance, Road Tax and License Renewal (a) Eligible confirmed External Despatch Clerk or Driver / Driver cum Bodyguard who has served the Company for more than twelve (12) months of service; (b) The External Despatch Clerk will be allowed to claim his insurance, road tax and driving license renewal fee on a preceding year basis; (c) The Driver / Driver cum Bodyguard will be allowed to claim only their driving license renewal fee on a year-to-year basis. Amount (Ringgit Malaysia) Job Level External Despatch Clerk Driver / Driver cum Bodyguard Insurance Up to RM 200.00 Road Tax Up to RM 55.00 License Fee Up to RM 30.00 Driving license renewal fee to be paid by the Company on a year-to-year basis. 8. Reimbursement of annual subscription fees paid to Professional Bodies (a) All confirmed employees at Managerial level and above are eligible for this benefit; (b) The Company will reimburse the employee for the 1st time joining / registration fee and the annual subscription fee for one (1) professional body only. 9. Gym Benefits All employees of TA Group are allowed to use the gym facilities located at 11th Floor within the following stipulated times:* Mondays to Fridays: 07.30 am – 10.30 am 12.00 pm – 02.00 pm 05.00 pm – 08.00 pm Note: * Close on Saturdays, Sundays and Public Holidays Page 12 of 13 TA Group of companies Employee Benefits 10. Uniform & Shirt (a) The company will provide uniform to eligible employees to commensurate with their job and shirt for special events participated on behalf of the Company; (b) HODs have to ensure all the uniforms given to their employees are to be returned to the Company upon resignation or transfer of employees. 11. Company’s Functions/Events Companies in TA Group may organise functions/events for its employees in recognition for their efforts and contribution to the respective company in TA Group. These functions/events shall include, but not limited to company’s annual dinner, family day, company trip whereby awards/gifts/lucky draw may be given to employees as a gesture of appreciation by the management. 12. Employee Share Options Scheme (ESOS) (a) This is to provide an opportunity for eligible employees and directors of the Company and its subsidiaries (the Group) to participate as shareholders in the Company. This serves as an avenue to motivate employees to work harder and to retain them; (b) ESOS will be offered to employees who had served at least one (1) full year in the Company. Page 13 of 13