Special Topics in Marketing Prof. Dr. Boris Lezhava MKT 2041 Special Aspects in Marketing A) Description This marketing course provides thorough insight into the certain aspects of marketing. The main part of the course will be dealing of understanding all underpinnings of pricing, step-by-step guideline to pricing analysis and strategy development. During the course you will have an opportunity to engage in the pricing simulation: Universal Rental Car V2 and be the price setter of our company and compete with your group-mates. I will try to show you how to manage markets strategically—rather than simply calculate pricing based on product and profit—in order to improve their competitiveness and the profitability of their offers. We will be touching issues like customer lifetime value, understanding a rigorous yet simple approach to estimating the lifetime value of customers and using that information for both tactical and strategic management decisionmaking. We will be covering different issues of Marketing Metrics: Brand Valuation, Marketing ROI, Diffusion Models and Sales Forecasting. During the course we will heavily discuss different cases. B) Topics and case studies to be covered on respective dates Detailed Schedule of Classes and Activities for Group A Date 21/10/14 Start Time 13:45 End Time 15:15 21/10/14 21/10/14 23/10/14 15:30 17:15 09:45 17:00 18:45 11:15 23/10/14 11:30 13:00 24/10/14 15:30 17:00 24/10/14 17:15 18:45 25/10/14 25/10/14 25/10/14 25/10/14 28/10/14 28/10/14 28/10/14 29/10/14 30/10/14 30/10/14 31/10/14 09:45 11:30 14:30 16:15 13:45 15:30 17:15 13:45 09:45 11:30 15:30 11:15 13:00 16:00 17:45 15:15 17:00 18:45 15:15 11:15 13:00 17:00 Syllabus Topics Introduction to Marketing Process and Pricing Managing Customers as Investments Customer Life-time Value Analysis Marketing Metrics on Share of Hearts, Minds and Markets Marketing Metrics on Margins and Profits and on Product Portfolio Value Creation and Behavioural Pricing Introduction to Simulation “Pricing Simulation: Universal Rental Car V2” Case Discussion Case Discussion Pricing Structure Price and Value Communication Case Discussion Case Discussion Pricing Policy Simulation: Universal Rental Car Price Level Pricing Over the Product Life Cycle Pricing Strategy Implementation Case Studies https://cb.hbsp.harvard.edu/cbmp/product/7005HTM-ENG. Tweeter etc. 9-597-028 Tweeter etc. 9-597-028 Virgin Mobile 9-504-028 Virgin Mobile 9-504-028 page 1 Special Topics in Marketing Prof. Dr. Boris Lezhava 31/10/14 04/11/14 17:15 13:45 18:45 15:15 Costs and Financial Analysis Case Discussion 04/11/14 15:30 17:00 Case Discussion 04/11/14 06/11/14 06/11/14 07/11/14 17:15 09:45 11:30 15:30 18:45 11:15 13:00 17:00 07/11/14 17:15 18:45 Simulation: Universal Rental Car Marketing Metrics on Brand Valuation Marketing Metrics on Brand Valuation Marketing Metrics Marketing Return on Investments Case Discussion 08/11/14 09:45 11:15 08/11/14 08/11/14 08/11/14 11:30 14:30 16:15 13:00 16:00 17:45 Priceline: Name Your Own Price 9-500-070 Priceline: Name Your Own Price 9-500-070 Amazon, Apple, Facebook and Google 9-513-060 Marketing Metrics on Diffusion Models Sales Forecasting Presentation of the Simulation Results Presentation of the Simulation Results C) Case studies There are four case studies which will be discussed during the semester: Tweeter etc. (9-597-028), Virgin Mobile (9-504-028), Priceline: Name Your Own Price (9-500-070) and Amazon, Apple, Facebook and Google (9-513-060). Please see the time table for the dates. You have to come in class to the assigned dates having read and prepared the case study already. You will have additional time in the class to discuss your solution with your fellow class members and come to a common solution. D) Documents for the lecture The Syllabus, the lecture script and all the case studies will be ready for download or hardcopy distribution. E) Assessment method The final mark of the lecture will comprise of the following: Activity Grade Case 1: Tweeter etc Case 2: Virgin Mobile Case 3: Priceline: Name Your Own Price Case 4: Amazon, Apple, Facebook and Google Results and presentation of Simulation Final Exam 10 Points 10 Points 10 Points 10 Points 10 Points 50 points Total 100 Points F) Literature list Syllabus page 2 Special Topics in Marketing Prof. Dr. Boris Lezhava Key books: Paul Farris, Neil Bendle, Philip Pfeifer and David Reibstein (2011): “Marketing Metrics”, Prentice Hall, 4th Edition – Thomas Nagle, John Hogan and Joseph Zale (2011): “The Strategy and Tactics of Pricing”, Pearson, 4th Edition Additional literature: The list of additional materials will be provided during the sessions. G) Contact details Prof. Dr. Boris Lezhava E-Mail: blezhava@cu.edu.ge Syllabus page 3