OPRS S222 Managing Supply Chains: A Problem-Based Learning Approach Course Coordinator: Prof. Nesim K. Erkip Ben Gurion University (Israel): Prof. Ehud Menipaz Bilkent University (Turkey): Prof. Alper Sen Maastricht University (Netherlands): TBA Yale University (USA): Prof. Aysegul Toptal Course Outline Supply chain management deals with the management of materials, information and financial flows in a network consisting of suppliers, manufacturers, distributors, and customers. The topics covered in this course include logistics network configuration, risk pooling, multi-echelon inventory systems, value of information in supply chains, coordination of the supply chain using contracts and other mechanisms, distribution strategies for the supply chain and issues related to product design. Problem based learning is adopted as the instructional approach; the students will learn different topics working on real-life cases as teams. Supply chains span the globe. Traditional courses on such topics however are confined to a single classroom. This course instead will break the mold by encompassing four countries: Israel, Turkey, the Netherlands and the USA. Dates and Participating Universities Summer Semester of 2012 (June 4 to July 13, 2012) Participating Universities (in alphabetical order): Ben Gurion University (Israel), Bilkent University (Turkey), Maastricht University (Netherlands), Yale University (USA). Each campus has appointed an instructor. The overall coordinator of the course is Professor Nesim Erkip of Bilkent University who will be present at Yale University for the duration of the course. Course Objectives The course will emphasize the importance of developing a problem-based solution to typical supply chain management problems. With its special structure it is expected to fulfill advantages of working in teams of international nature, as well as preparing students for such environments. The objective of the course with respect to supply chain management is to give an overview and a framework to think about how to design, manage, and improve supply chains. Who can take this course? Students who have taken introductory courses in calculus, and probability & statistics can take this course. Those who have completed their third year in their undergraduate programs are especially encouraged to apply. Students wishing to register for this course should apply to the campus coordinator of the course as soon as possible. At Yale, the campus coordinator will be James Cohen (james.cohen@yale.edu). Course Material: Required Textbook: Simchi-Levi, D., Kaminsky, P., and Simchi-Levi, E., Designing and Managing the Supply Chain: Concepts, Strategies, and Cases, 3rd edition, McGraw-Hill, 2007 Supplemental Text: Chopra, S., and Meindl, P., Supply Chain Management: Strategy, Planning and Operation, Prentice Hall, 4th Edition, 2009 Other course material, cases and teaching notes will be made available at the beginning of the semester. Course Conduct Class size in total is targeted to be 24. Each of the participating universities is expected to enroll in equal number of students and also assign one instructor. The class is to be divided into teams of 3-5 students (ideally four). Each team will ideally consist of one student from each university and will be supervised by one of the instructors. The summer semester is five weeks. Each week, there will be reading assignments, as well as casework. A typical week will look like the following: Mondays (9 a.m. US Eastern Time) 2 hour lecture at 9 a.m. US Eastern Time (to be attended by all students, and preferably by all instructors). Typically delivered at Yale and broadcast to other universities. Students at Yale attend the Monday lecture in person, while the other three campuses participate real-time from the videoconference premise in their respective campuses. Commercial software (WEBEX) that facilities meetings as well as MOODLE, an asynchronous tool that facilitates uniformity in communication will be utilized throughout the course. First Monday (June 4) – Lecture starts with introductions, instructors and students introducing themselves. Problem-based learning, together with reading material relevant to the approach to be considered in the course is introduced. Introductory supply chain notions are presented, as well as the topics considered in the course are outlined. Beginning with the second week, Monday lectures will start with the presentation of the work performed by one of the teams (20 minutes). It will follow by giving feedback on the case study submitted previous week. This part is essential, as the term is short and immediate feedback will be extremely helpful. The lecture will continue with topics that are relevant for the weekly problem assignments and case study. An overview of the topics will be presented, and further material will be assigned for reading. Tuesdays, Wednesdays and Thursdays Local Sessions: Local Sessions are scheduled sessions where students will meet with the instructor at each university to discuss the contents of the Monday lecture, as well as reading material assigned. The instructor may need to further explain some material, if needed. Typical Hours – two hours on Tuesday (can be arranged according to local times) and one hour on Wednesday. (For USA, these sessions may be shifted to Monday evening, and Tuesday evening to ease the schedule of the remaining activities.) Team Sessions: Teams Sessions are scheduled sessions where students of each team and their assigned instructor meet online (real-time) using WEBEX. Typical Hours – one hour on Tuesday, one hour on Wednesday, and finally one hour on Thursday (recommended time is in between 8-9:30 a.m. US Eastern Time). Friday (9 a.m. US Eastern Time) One/two hour class at each campus: Students meet with the local professor. An overview of the week is followed by a test/exam on the topics covered, as well as project work. In addition, each Friday all the professors are expected to meet online to review the progress of the course (and the teams) and revise plans for the coming week, if needed (with a relatively small number, we can make use of Skype for these meetings, easing the necessity to be in class). Overview of a student’s load o Attend all the scheduled meetings (Contact hour: Monday Lecture 2, Local Sessions 3, Team Sessions 3, Friday 2 – Total: 10 hours) o Learn the course material by reading. o Complete the requirements for the case study with the team. Instructors will work with the student teams who in turn will create their own approach for the solution of the problem. Students in a team are expected to communicate several times with each other during the week to prepare for the scheduled meetings, and finally to complete their work. OPRS S222 OPRS S222 Overview of the software to utilize WEBEX that is made available by Bilkent University will be used for all interactive sessions. Organizing all documents in this course centrally is a must for the course. For this purpose the software Moodle that is made available by Bilkent University will be introduced and used throughout the course. Student Responsibilities and Grading o Class participation is required and students may need to prepare before the class. o Cases (40%) - Groups: The students will work in groups of preferably four, each from one university, for discussing, writing and possibly presenting case studies. Each group needs to prepare for all cases. For these cases, the group needs to prepare a write-up and be ready to present the case. It is very important and part of the honor code that each member of a group contributes to each case analysis of the group. Guidelines for the case discussion and write-ups will be distributed later. o Participation and Quizzes (20%): Participation during case discussions will contribute to this part of the grade. A short pop-up quiz may be used to test whether you have completed reading assignments and prepared for case discussions. o Final Exam (40%): A written exam covering the concepts and cases covered in the class. Students are responsible for checking the course website for course material, updates and announcements. Tentative Course Plan 1. Week 1 (June 4-8 2012) Monday Lecture: o Problem-Based Learning o Basics of Teaching and Learning with Cases o Introduction to Supply Chains Reading Assignment: o Problem-based Learning, Hung et al o Learning by the Case Method, J.S. Hammond (HBS-Note) o How to …. With Case Method, W. Ellet (HBS-Note) o Chapter 1 (SKS) Case I Assigned: Due Monday June 11, 8:30 a.m. US Eastern Time o Supply Chain management at International Automotive (IVEY-Case) 2. Week 2 (June 11-15 2012) Monday Lecture: o Case presentation of Team 1 o Feedback on work done during previous week o Inventory Issues Reading Assignment: o Chapter 2 (SKS) o Review of Inventory Basics – Chapter 10-12 (CM); Individual Homework Assignment – Hamptonshire Express Case (HBS-Case); Due Thursday June 14, 8:30 a.m. US Eastern Time Case II Assigned: Due Monday June 18, 8:30 a.m. US Eastern Time o Sports Obermeyer Ltd. ((HBS-Case) 3. Week 3 (June 18-22 2012) Monday Lecture: o Case presentation of Team 2 o Feedback on work done during previous week o Network Planning Reading Assignment: o Chapter 3 (SKS) o Chapter 7 (SKS) Case III Assigned: Due Monday June 25, 8:30 a.m. US Eastern Time o Merloni Elettrodomestici SpA; The Transit Point Experiment (HBS-Case) 4. Week 4 (June 25-29 2012) Monday Lecture: o Case presentation of Team 3 o Feedback on work done during previous week o Contracting and Partnership Reading Assignment: o Chapter 4 (SKS) o Chapter 8 (SKS) Case IV Assigned: Due Monday July 2, 8:30 a.m. US Eastern Time o Solectron: from Contract Manufacturer to Global Supply Chain Integrator (GSCF-Case) 5. Week 5 (July 2-6 2012) Monday Lecture: o Case presentation of Team 4 o Feedback on work done during previous week o Value of Information Reading Assignment: o Chapter 5 (SKS) Case V Assigned: o Avalanche Corporation (IVEY-Case) 6. Week 6 (July 9 2012) Monday Lecture: o Case presentation of remaining teams o Feedback on work done during previous week o Course wrap-up Week 6 (TBA) – Final Exam (tentatively – July 12, 9 a.m. US Eastern Time) HBS-Case: Harvard Business School Case HBS-Note: Harvard Business School Note IVEY-Case: Richard Ivey School of Business GSCF: Stanford University Global Supply Chain Forum Case All cases and notes are available at Harvard Business School Publishing (HBSP). Cases will be made available to students in the beginning of the semester.