Joanne Ross
Joanne.ross@videotron.ca
450-458-3059
86 Mount Pleasant
Hudson, QC, J0P 1HO
Career Highlights





Successfully resolved students’ and professors’ individual concerns in multiple settings by
providing clear information and liaising with the appropriate college personnel.
Represented the department or position by actively participating in province wide, local, and
college committees.
Created links with high schools, universities, employers, institutions and other colleges in both
the English and French sectors.
Analyzed, implemented and managed multiple folios within each of the pre-university, technical
and Continuing Education streams as well as Student Services.
Sensitive to students with particular requirements i.e. special needs, mature, diverse cultural
backgrounds, etc; all with the goal to fostering student success.
Employment History – John Abbott College
Conseillerère Pédagogique – Continuing Education (Specific Project) Dec 2012 – June 2013
 Effectively managed two AEC programs, including scheduling and budgeting, and furthered the
development and implementation of two others.
 Implemented new marketing strategies for student recruitment, successfully resolved students’
and professors’ individual concerns.
 Represented the department at various province wide meetings, and, as the director’s
appointee, on hiring committee and at academic council.
Administrator – Co-op/ATE Program - 30%
2008 – present
 Together with co-op professor, successfully launched and built up this option for Business
Administration students.
 Worked with students to assist them to self-assess in order that they might be engaged in a
meaningful learning stage experience.
 Represented John Abbott College on the executive of the Canadian Association for Cooperative
Education – Québec provincial committee and as Editor of the association’s quarterly ‘Le Scoop’
newsletter.
 Oversaw and maintained program budget and finances. Created and compiled documentation
for government required student records.
Technician – Business Administration – 50%
2005 – Dec 2012/June 2013 – present
 Tutored and assisted Business and Commerce students with study skills and research.
 Annually coordinated student organizers of department’s Welcome Back Dinner, Speaking in
Public Finals and Graduates’ Wine and Cheese Reception.
 Worked with Chairman to prepare and administer department’s academic and Foundation
budgets using Excel spreadsheets and SRIC.
 Support staff representative on Academic Council since 2009
Joanne Ross
Technician – Learning Centre - Special Needs/ Learning Skills
2001-2005
 Coordinated services for students challenged with physical disabilities with efficiency, sensitivity
and discretion.
 Successfully resolved technical and logistical issues to support students with special needs
impairment and liaised with teachers to integrate students.
 Consolidated Scholarship and Bursary Information.
 Drafted “Services for Students with Special Needs” handbook.
 Participated in meetings and conferences with CEGEPs, universities and institutions to address
common issues.
 Implemented and coordinated peer tutoring programs.
 Conducted Learning Skills Workshops and co-coordinated Learning Centre’s “Beautiful Mind”
Open House.
Nursing Tutor – Cultural Diversity
Provided academic support for students from JAC’s Nursing Department
2002-2004
Technician – Student Employment Centre
Enabled students and employers to maximize their use of SEC services.
2001
Assistant Coordinator Language Placement Testing
Administered and invigilated exams, resolved students’ inquiries, tabulated results.
2000
Assistant Coordinator – Science and Technology Tutors
1999
Interviewed and assessed prospective tutors and tutees, improved integrated scheduling process.
Monitored success rates with statistical analysis, responsible for timesheets and payroll submissions.
Governing Board/LBPSB Sector IV Parent Representative
Off-Island Elementary and Secondary schools
Responded to school board consultations, committee work on
communication policy, emergency preparedness, boundary changes, etc.
Recognitions
Recipient -Academic Dean’s List Special Teacher Award
Mentor- Quebec Entrepreneurship Competition Regional winning team
JAC nominee- ACCC Award of Excellence
1996 – 2007
Winter 2010
Winter 2010
2006-07
Education
B.Sc. (Nursing) – McGill University
AEC – Finance – John Abbott College
DEC – Health Sciences – Marianopolis College
Additional Information
Advanced certification in Word, Excel and Access 2010
English – Written and Spoken – Excellent
French – OLF certification and Advanced standing for Written and Spoken
References Available Upon Request