The following is a list of various volunteer positions within different departments of the hospital:
(Please note that this list does not indicate program availability.)
PROGRAM RESPONSIBILITIES PROGRAM DAYS AND TIMES
Ambassador
Communications
Cardiac Clinic
Assists patients, family and visitors to access health, hospital and community information. Provide computer support.
Creates posters, brochures, signs etc. for our Communications Department.
Welcomes and visits with patients in the
Cardiac Clinic. Assist with providing directions, completing forms and some clerical assistance required.
Monday to Saturday 10:00 a.m.-3:00 p.m. 2, 3 and 5 hour shifts
As required
May be done from home
Monday to Friday
9:00a.m. to Noon
1:00p.m. to 3:00p.m.
Cardiac Unit Daily 10:30 a.m. – 12:00 noon
CARE Clinic
Crafts and Knitting
Critical Care Support
Dining Enhancement
Emergency Triage
Emergency Ward
Visits with cardiac care patients and assist with escorting patients to physiotherapy classes.
Supports patients in the CARE Clinic, provides clerical support to staff, escorts patients to various areas of the hospital
Makes arts and crafts to sell in the Gift
Shop and Seasonal items for patients.
Knits baby wear, blankets and slippers.
Provides friendship to families and friends waiting for surgical patients. Serves tea and coffee, acts as a liaison between families and staff.
Socializes with geriatric patients in the ward dining room or patient’s rooms during meal times.
Provides support and information to patients and visitors in the Emergency
Room Waiting Room. Liases between triage staff and patients & escorts visitors to the bedside.
Visits with patients and their families.
Offers refreshments, acts as a liaison between families and staff.
Monday to Friday
Morning and Afternoon shifts
Alternate Wednesdays
12:00 noon – 3:00 p.m.
Monday – Friday:
12:30 p.m. – 4:00 p.m.
Daily: 8:00 a.m. – 9:30 a.m.
11:00 a.m. – 12:30 p.m.
4:00 p.m. - 5:30 p.m.
Daily: 8:00 a.m. to 11:30 a.m.
11:30 a.m. to 3:30 p.m.
3:30 p.m. to 7:30 p.m.
7:30 p.m. to 11:30 p.m.
Daily: 11:00 a.m. – 2:00 p.m.
2:00 p.m. – 5:00 p.m.
5:00 p.m. – 8:00 p.m.
Gardening Plant bulbs and plants, weed, water and tidy garden areas.
Seasonal
Gift Shop Sells items in the Gift Shop to the public, patients, and staff. Re stocks shelves, and clean and tidies inventory.
Monday – Friday:
10:00 a.m. – 1:30 p.m.
1:30 p.m. – 5:00 p.m.
5:00 p.m. – 8:00 p.m.
Weekends:
1:00 p.m. – 4:00 p.m.
4:00 p.m. – 8:00 p.m.

RCH Volunteer Resources
Volunteer Programs
PROGRAM
Hearts on the Mend
Intensive Care Unit (ICU)
Visitor Ambassador
Information Specialist
Lottery Booth
Maternity
Pacific Open Heart
Association
Paws ‘n Whiskers
Perinatal Pampering
Psychiatry
Renal Unit Ambassador
Safely Home
Shopping Cart
Therapeutic Touch
Thrift Store
New to You Shop
416 E Columbia Street
Page 2
RESPONSIBILITIES PROGRAM DAYS AND TIMES
Provides support and encouragement to patients with cardiovascular heart issues.
*Please note: Volunteers must have cardiovascular health issues
Supports visitors to the ICU by providing access to the unit, welcoming visitors, assisting visitors to locate a patient’s room, provides pamphlets and brochures to visitors and assist the ICU staff with clerical duties.
Provides directions and information to visitors
Sells government lottery tickets to the public and staff. Training provided through
BC Lottery Corporation.
Daily Mid morning
Daily 11:00 a.m. to 3:00 p.m.
3:00 p.m. to 7:00 p.m.
Daily 2 and 3 hour shifts
Monday, Tuesday, Thursday, Friday:
10:00 a.m. – 4:00 p.m.
Wednesday 10:00 a.m. – 5:00 p.m.
Sunday: 1:00 p.m. – 4:00 p.m.
Saturday: 11:00 a.m. – 5:00 p.m.
Daily various times
Daily after 3:00p.m.
Provides socialization and companionship to Maternity patients.
Provides support and encouragement to open heart surgery patients.
* Please note: Volunteers must have undergone open heart surgery.
Volunteers and their pets visit selected patients. * Please note: Pets must be screened by BC Pets & Friends or St.
John Therapy Dog prior to placement.
Provides recreation and socialization programs to perinatal patients.
Visits with selected psychiatry patients.
Offer recreation programs (arts, crafts, card games etc.) with appropriate patients.
Meets and greets renal patients, welcome patients into the lounge and visit with patients and family members in lounge.
Daily various times
Daily various times
Daily, various times
Escorts selected post op Surgical Day
Care Patients home by taxi
Stocks shopping cart and circulates cart to nursing units offering items for sale.
Provides Therapeutic Touch.
* Please note: Must complete level a 1
Therapeutic Touch Course
Collects, sorts, prices and displays donated used goods. Clean and tidy inventory. Sells goods to customers.
Daily
7:00a.m. to 8:30a.m.
11:30a.m. to 1:00p.m.
4:00p.m. to 5:30p.m.
As required.
Daily: 1:00 p.m. – 4:00 p.m.
Daily various times
Relaxation Evenings
Thursdays 7:00p.m. to 8:30p.m.
Tuesday – Saturday:
10:00 a.m. – 3:30 p.m.

RCH Volunteer Resources
Volunteer Programs
PROGRAM
TLC
Wayfinding
Page 3
RESPONSIBILITIES PROGRAM DAYS AND TIMES
Provides socialization and companionship to patients. Visits with selected patients, escorts them to other areas of the hospital
(gift shop, gardens) and replenishes patient’s ice water.
Meets and greets visitors and patients and escorts them to various areas of the hospital.
Daily 2-hour shifts
Daily 2 and 3 hour shifts
January 2012