U . S .
S E C U R I T Y
1
Job Well Done
1
Training Put to the Test
2
The Most Trusted…
3
How Do We Know
4-7
We’re the BEST...
Princeton University 2011 8
Reunion
Not on My Watch
8
USA Officers Make a
9
Difference
“Shredding Party”
10
Supervisor in the
10
Spotlight
I N C .
Q 2
2 0 1 1
America’s Team Unites
INSIDE THIS ISSUE:
America’s Team Unites
A S S O C I A T E S ,
U.S. Security Associates, Inc., the fourth largest private security company in the U.S., rallied
contribution efforts to aid the victims of the April 2011 tornadoes that created horrific tragedy
across the central and southern United States.
The Company called upon all associates to participate in a financial relief drive to aid USA
teammates that were suffering significant hardships as a result of the tornadoes. Moreover,
the Company devoted to match 100% of what was contributed.
“Many of our officers suffered catastrophic loss from the storms, both in loss and damage of
property. Some had family members and/or friends perish. We view these officers as member of our extended family, and a drive was started from our corporate office to take collections to provide financial assistance.” said U.S. Security Associates William Gensler,
Vice President, Georgia/Alabama Operations. “Donations came in from all around the country. Funds raised from the field were matched dollar for dollar from corporate.”
We all hope our contributions played a part, in some small way, in helping these individuals
begin to rebuild from their losses. Our thoughts and prayers go out to those that suffered
untold losses through this tragedy. All of U.S. Security Associates continue to wish our employees impacted by this tragedy a quick and speedy return in their rebuilding efforts.
Commitment to Service
11
Protective &
Professional
11
Law Enforcement’s
Praise to USA’s Service
12
Job Well Done!
Welcome New Clients
13
In Remembrance:
Officer “Gus” Verinakis
13
Tom and I, would like to extend a "Job Well Done" to all
the Hammonton Security staff!
Attention to Detail
13
Experience Counts
14
Announcements &
Anniversaries
14
Celebrating Service
15
The Company added that, over $12,000 was raised and disbursed to fellow associates in
Alabama and Missouri. Additionally, the Company is creating a Disaster Relief Grant to
help affected associates should an unfortunate natural disaster occur again in the future.
Your professionalism, appearance, and attention to detail
made a good impression on NJM's Management team as
well as the attendees. I feel honored to be working sideby-side with each and every one of you.
NJM & USSA make an excellent team! Again, excellent
job!
Dean Andreola
NJM Insurance Group
Facility Operations
Security Supervisor
Hammonton, New Jersey
Pictured (l to r): Carl Powell, Site Captain Ed
Ziegler, Lieutenant John Porter, and Frank
Galloway
1
Training Put to the Test!
U.S. Security Associates, Inc (USA) is proud of our reputation within the industry for a variety of
reasons, including client satisfaction, use of technology, and officer performance—to name a few!
I think many of us will agree that what really begins to separate us from the “rest of the pack” is our
emphasis on training. Beginning with the initial Security Officer Basic Training and continuing on to
site-specific requirements, USA never compromises the quality or consistency of the knowledge &
training we offer to our officers. The real challenge for our officers beyond the classroom is in how
each of them applies their knowledge & training to the security services provided to our customers.
On March 4, 2011, USA Security Officer Victor Rojano‟s training was put to the ultimate test! While
serving as a commissioned security officer at the San Antonio Water System‟s Las Palmas Payment Center, a frantic customer approached him cradling a toddler in her arms while crying out, “My
grandson is not breathing! Please help!” Officer Rojano immediately took the young boy to assess
his condition. It was evident that the toddler was not breathing, so Officer Rojano initiated cardiopulmonary resuscitation (CPR) while waiting for emergency medical services (EMS) to arrive. Officer Rojano successfully revived the toddler through his CPR efforts and was able to brief EMS so
that they could continue medical care. The toddler was released later that day from the hospital!
When asked to describe the events that took place, Officer Rojano simply stated, “I was just doing
my job!” For those that have had the opportunity to meet him, I am sure you will agree that he is
proud of his profession, but never wants to be recognized for the work he does. We all knew his actions could not go unnoticed.
On April 5, 2011, Officer Rojano was formally recognized by USA leaders, Robert Russell & Mike
Books for his heroic actions. Officer Rojano received the coveted life-saving medal & a cash award
as a token of USA‟s appreciation for his actions. In addition to this, Officer Rojano received a Certificate of Recognition from the San Antonio Water System during their monthly board meeting. The
event was televised on local television as well. USA certainly has another reason to be proud of our
team!
Are you ready to put your training to the test?
Left to Right: Cody Moos-S.A.W.S. Security, Officer Victor
Rojano, Joshua Dean- S.A.W.S. Security Director, Dale
Bauer- S.A.W.S. Security, Mike Books- USA Asst. Branch
Manager, & Robert Russell- USA Branch Manager
Robert A. Russell, Jr., CPP, South Texas Region Manager, San Antonio, Texas
2
ExxonMobil GREF JSA of the Quarter Award
Once again USA ExxonMobil GREF has won the JSA of the Quarter Award. A Job Safety Analysis
form is required by ExxonMobil for every job task before the job can begin. This form requires detailed information on the task to be completed, the steps to be taken in order to do the job safely and
the personal protective equipment needed while performing the job. ExxonMobil‟s Safety Culture is
such that failing to comply with safety regulations is cause for a contractor and or contract company
to be immediately and permanently barred from ExxonMobil property.
USA is competing against numerous other GREF Contract Companies for this award. Thanks to
Captain Maria Gonzales and Security Officer Telethea Ross, this is the second consecutive JSA of
the Quarter Award USA has won and it clearly establishes USA as a leader in safety.
Attributing to our success is Lisa Blake, our North Houston Site Manager, who oversees the officers
responsible for winning both of our JSA of the Quarter Awards. Her leadership is reflected through
her supervisors continued dedication to safety. Lisa takes safety very serious and personally responds when we have a safety incident. I am proud to have her on our Team! These associates are
shining examples of what USA brings to the table.
Erik Appel
National Accounts Manager
Depend on U.S. Security
On April 13, 2011, US Security Associates and
ExxonMobil recognized four US Security
Associate Security Officers for Tenured Service
at the ExxonMobil Baytown Complex.
The four officers collectively have 91 years experience at the Site. They are a cornerstone of the
success for US Security Associates Inc., at ExxonMobil Baytown Refinery and Chemical Plant.
From Left to Right: Richard Henderson, ExxonMobil Security, Leroy James, ExxonMobil Emergency Preparedness, Barry Baisden ExxonMobil SSHE Department Head, Lt. Linda Jackson (26 years), Capt. Jonathan Eugene (20 years), S/O Nancy Gulley (27 years), S/O (Payroll Clerk) Susan Arden (20 years), John
McCracken USA District Manger (292), Tony Bazile, USA Operations Manager, Paul Johnson, ExxonMobil BTEC Operations Manager, Rick Hassell, US Security Site Manager
3
How do we know we’re the best...
-Santa Clara, CA
I wanted to write to
you to formally
recognize the new
security officer,
Enrique Zermeno .
My co-workers and
I have been more
than impressed with
his excellent
attitude and
pleasant demeanor.
Every evening when
leaving the office he
greets us with a smile,
opens the door for us
and wishes us a great
evening.
It is such a treat to be
greeted with such
excitement and sincere
kindness. It is clear that
Enrique really enjoys his
job and is happy to be
part of the team.
Enrique truly
understands the
meaning of being
hospitable.
Kindest Regards,
Nicole Blake
Sales & Customer
Support
I am writing to commend
one of your employees,
Sharon Austin, who has
worked at gate #39 at the
Sun N Fun fly in for the
past two years.
As someone who has
been attending SNF as
an exhibitor for many
years, I think I am in a
position to recognize
when someone does a
job that is above the
standard.
Sharon stands head and
shoulders above many of
the other security personnel that I have observed at
Sun N Fun over the years.
Not only is she efficient,
but she is also friendly.
I found myself looking forward to her morning welcome as well as her afternoon farewell on a daily
basis.
I further hope that in the
years to come I might still
find Sharon at gate #39!
Doug Stewart
Chairman
Society of Aviation and
Flight Educators
Lakeland, FL
I just wanted to drop you a line in appreciation for the effort and support we received
from Jerry Daniels last week on Wednesday 4/27/11 during the devastating weather
event we experienced. Once I noticed our area was put under a tornado watch, I called
Jerry and asked him to stay close to the NOAA weather radio in the guard house and
keep me and the employees working that night informed with any changes in the weather. Jerry stayed in constant contact with Eric Ward, our Flex Crew Team Leader, and I
from around 7:30 pm until 1:00 am giving us updates and feedback from what he was
hearing on the radio. Jerry, Eric and I were monitoring the weather from several different sources and were able to make very good decisions on how to keep our employees
safe and aware of their surroundings during this weather event.
On behalf of Hapco and the Management Team here, I want to thank Jerry for his efforts
and help during this time of great concern.
Tracy Wright
Director, Operations
Hapco / American Flagpole
Abingdon, VA
Our Clients tell us!
On Friday 04/16/2011 while Security
Officer Luis Morales was on duty for
his 4pm x 12am shift. Security Officer
Luis averted a possible disaster,
meaning that the main gas line for the
cafeteria kitchen could have blown up.
was a fire in the kitchen, Security Officer Luis
ran up to the kitchen and check but saw no
fire only smoke. He called the building engineer Giulio and clear out all the CRS Cleaner
in the area. The building engineer took care of
the problem which was a red hot gas valve.
At approx 0830 to 0900 hrs, CRS
Cleaners Supervisor John Russell inform Security Officer Luis that there
Juan E. Isales
U.S. Security Associates
White Plains, NY
4
How do we know we’re the best...
We commend members of your
staff, including Leonardo
Delgado and Carlos
De la Rosa, for their prompt,
professional and thorough
response to an unfortunate
incident that placed my wife in
risk of harm by four
unauthorized persons in the SP
gym.
When my wife brought the
situation to the attention of
Ramon at the SP desk he
summoned your staff who
came to the immediate
assistance of my wife, greatly
allaying her concern for her
safety.
I witnessed your staff taking the
wrongdoer to Ramon at the
desk, where it was determined
that the unruly person causing
the disturbance was using a fob
of a person who had not lived at
SP for a year.
Thank you and your staff
for a top-notch job.
David and Shelley Reed
Portofino South Pointe
Towers
Miami Beach, FL
The unruly person, and his 3
"guests" were than escorted
from the building.
I would like to take this opportunity to let you know that your
US Security staff here at the
Bridgestone DC has done an
excellent job over the past
three years. We can always count on them to thoroughly following our procedures and protocols to keep the site and our inventory safe. They do a great job of working with my staff to
ensure that our C-TPAT and security procedures are followed on a daily basis while at the
same time getting the trucks in and out.
Our Clients tell us!
I am especially appreciative of the work of our Site Commander, Grayling Holder. He immediately took ownership of the Site Commander position in mid 2008 when we made the switch to
US Security. He has done an excellent job of keeping us informed of every and all issues, be
it day or night. His dedication to duty is always above and beyond the call of duty. I could not
ask for a better site commander than Grayling to handle my security needs.
Please feel free to share this note with the guards at the site. I want them to know that their
efforts over the years are greatly appreciated by the Teammates at Bridgestone.
Gretchen S. Conkey
I want to thank you
and the US Security
Staff for your hard
work and dedication
to the University of
Miami. I would like
to especially thank
the US Security Team
Members that I
communicate with on
a daily basis. They
have all gone above
and beyond the call of
duty to personalize
our service and
ensure that all of our
expectations are met.
Thanks again and
congratulations’ on
the new contract!!!
Barbara Reed
University of Miami
USA Team:
Fernando Tapia
Frank Dominquez
Tina Nelson
Carlos Saborio
Arcena Pyles
Patrick De Santos
Michael Trotman
Melissa Garcia
Distribution Center Manager
Bridgestone Americas Tire Operations, LLC
Jacksonville, FL 32221
5
How do we know we’re the best...
I just returned from a
follow up trip to
Alabama and have
received great
reviews from the
Asset Protection
Managers on how
well your guards
supported the Sam‟s
Clubs during last
month‟s tornadoes.
I personally want to thank
you for the quick
response, the
professionalism and the
partnership. Thank you
again and please pass
this along to the other
teammates that may have
assisted with emergency
response and recovery
effort in Alabama.
Stephen Melia
Sr. Director Asset
Protection
Sam's Club South Division
On 4/23/11 at 1930 hrs.
patrol supervisor William
Young got out of his patrol
vehicle to routinely checking the security of Festival
Resorts, schematically located on a mountain top
over looking Asheville, NC.
observed a burglar gathering
tools and other items.
While checking the perimeter on the back side of the
building, he noticed broken
glass on the ground from
the basement door. Officer
Young quietly moved to the
basement window and
The police arrived quietly
and without lights on the
scene. Officer Young then
led the police to the basement door where they surprised the thief and took him
into custody.
He then moved out of the
criminal’s hearing range and
called the Asheville Police
and reported a robbery in
progress.
Officer Young was awarded
the Meritorious Service
Award for outstanding performance of duty.
Great job William!
I received a very moving call from a customer named Priscilla (no last name). Priscilla
was very emotional and in tears throughout the conversation. She relates she is a long
term customer from SA36 and is used to the "crazy driving/drivers from the
southside". Today she was leaving the store with her two kids (1 girl aged 6 and a boy
aged 8). She was pushing her basket holding the little girls hand who was holding the
little boys hand. A female driver distracted by her cell phone took off at an accelerated
rate. She did not see the children. Officer Morales pulled the children out of harms
way while simultaneously jumping in front of the vehicle. The driver stopped in time and
realizing the severity of the situation lost it herself.
Priscilla went on to say that she never met Officer Morales however is familiar with him
by his presence and friendly attitude. He frequently high fives her son who is drawn by
the uniform. She kept calling him a hero because his selfless actions. "He doesn't know
me yet risked his safety for my children's safety". She needed to know that someone
here knew what type of employee we have representing us. We should be proud.
I thanked her for taking the time to call and bringing this to my attention. I promised I
would relay the message to his superiors. As previously discussed, I am very pleased
with his presence and this accentuates his performance.
Congratulations
Evaristo Medellin
Loss Prevention Mgr SA36
San Antonio, Teas
Our Clients tell us!
6
How do we know we’re the best...
-Ashville. NC
Recently, Mr. Graham
Shaw, Corporate
Operations Manager
for Alan’s Jewelry &
Pawn telephoned me
and told me that he had
good news to share.
It seemed Security
Officer Jessie
Thompkins had
reported suspicious
activity by one of their
employees. Mr. Shaw
explained that they had
suspected the employee of
stealing and this additional
information aided in their
efforts of catching the
employee.
Ultimately, they discovered
that the employee had stolen
approximately $8,000.00 in
gold.
Mr. Shaw expressed his
appreciation for Officer
Thompkins’ attentive
observations and a job well
done.
Tom Sooy
ESBU Business
Development Manager
On 05/20/2011 at approx.
1315 hrs. Jon Baldwin was
en-route to work at the UPS
Air Cargo Facility. He was
in the main terminal east
side lvl 5 island 5 for the
shuttle pick up. He observed a verbal and physical
altercation between a unknown male and two females on of which was an
elderly. He observed the
man throw down the elderly
woman to the ground and
then repeatedly strike the
other female with a fist. The
male was grabbing the woman’s purse and attempted to
take it. Jon Baldwin immediately intervened taking the
unknown male to the ground
and holding him until the
Denver police arrived. At
approx. 1325 hrs. I was in
contact with the Denver police Department informing
me that the detective was
wanting to speak to me about
the incident and obtained my
phone numbers. At approx.
1530 hrs. The detective
called me and informed me
of the above incident and
said that he did a very good
job and were happy with
what he had done saying
that he was in the right
place at the right time and
did the right thing.
Eric Harding
U.S. Security Associates
Denver, CO
I wanted to again thank you and your officers for the professional handling of the Store 5
incident on 05/30/2011. As the attached report indicates, at first glance this incident appears to be a somewhat routine occurrence where a suspected shoplifter fails to cooperate with a contact and stop, flees and then is involved in a motor vehicle collision in the
store parking lot.
Your officer did however obtain a license plate number from the suspect vehicle and fully
documented the incident on the attached report.
On June 01, 2011, the matter became something entirely different when Denver Police
homicide investigators contacted our District Loss Prevention Manager requesting video
of the suspect and event in question. It turns out that the suspect vehicle was reported
stolen and the owner of the vehicle was found to be a homicide victim. The shoplift suspect contacted by your officer on 05/30/2011 is now a “person of interest” in what the
police are characterizing as a gang related homicide investigation.
We appreciate your officer‟s adherence to our shoplift policy and his efforts to secure the
license plate number from the suspect vehicle. Most importantly, we are pleased that
the incident was handled in such a manner as no injuries were sustained by any party. With the information now available to us all, I‟m sure we can agree that there was
great potential for a much less desirable outcome had things been handled differently.
Again I thank you and your officers for the services you assist us with. I look forward to
working closely with you in the future on matters of mutual interest and concern.
Cory Voorhis
Assistant Division Loss Prevention Manager
King Soopers/City Market, Denver CO
Our Clients tell us!
7
U.S. Security wears Black and Orange during
Memorial Day weekend
U.S. Security was honored to assist the Public Safety department of Princeton University during their annual
three-day Reunion. During this time the Princeton alumni get to catch up with old friends; enjoy live bands,
lectures, and performances. Two of the special
live bands that performed during the weekend
were the Beach Boys and Naughty by Nature.
The event was a huge success and could not
have been accomplished without the team effort
put in by the following branches: 280 Princeton,
505 Lawrenceville, and 507 Woodbridge.
Thanks for all your help!
Dan Keane
NJ Branch Manager
U.S. Security Associates
A special thanks goes out to all of the security personnel
that assisted during the long days and the following man
agers: Anthony Corrente, Judy Cumming, Roger
Guerreiro, John Mollinary, and Steve Pinaha.
Not on My Watch!
May 3, 2011 - Though it was dark out, Officer Andrew Magallon observed a suspicious person wandering around the building on foot. The individual was disheveled
and barefoot. Officer Magallon took quick action to notify all employees to remain
inside the building. He then contacted the San Jose Police who determined that
this person was a threat to the property and took him into custody. Once the individual was cleared from the property, Officer Magellon notified the employees that
the safety of the site had been restored.
"I would like to recognize officer Magallon and thank him for his proper assessment
of the situation and prompt action to protect Neophotonics personnel and
property."
Officer Andrew Magallon
Regards
Gerry Reed
Neophotonics, San Jose CA
8
Exemplary Contributions
On April 5, 2011 at approximately 0330 hours in the morning, Security
Officer Bryan Coleman was patrolling on foot at Hanson & Adkins Auto
Transport in Jacksonville, FL when he came across two unknown suspects walking around within the enclosed property. Knowing that no one
should be on the property Officer Coleman challenged both suspects
and advised them that they were on private property.
At this time one of the suspects fled on foot, while the other suspect began to approach Officer Coleman. Officer Coleman instructed the suspect to stop at which time the suspect began to violently attacked Officer Security Officer Bryan Coleman
Coleman. Both the suspect and Officer Coleman continued the altercation for several minutes at which
time the suspect got to his feet and fled on foot. Officer Coleman was able to contact the local police department who are handling the investigation.
Officer Coleman who is a current member of the U.S. Army showed excellent judgment and bravery in
his handling of this incident. Officer Coleman suffered a busted lip, some scratches and a partially torn
uniform. U.S. Security Associates, Inc. as well as Hansen & Adkins Auto Transport could not be more
pleased with his courageous acts. Officer Coleman has been nominated for a Distinguished Service
Award.
OUR SECURITY OFFICERS MAKE A DIFFERENCE
At approximately 1143 hrs on 6/8/2011 received a call from Security Officer Mike Taylor stating that there
was a man down at shipping dock 3 in the truck well. The clients‟ LPM, LPS, and myself responded and
arrived on scene approximately a minute later.
Upon arrival I found a jockey driver laying on his right side, under a trailer, just behind the back wheels. I
immediately contacted Security Officer Mike Taylor via radio and instructed him to contact 911 and advise
them we need an ambulance for a male that got struck by a semi trailer. After instructing the other jockeys to make sure the trailer was secured, I began administering first aid. Pulse and breathing was rapid
and he was complaining of severe pain in his right and left hip. I then contacted all Security personnel via
radio and instructed them to prepare for Bazetta EMS to arrive. I maintained manual inline stabilization
until EMS arrived.
After I instructed security to prepare for EMS arrival Security Officer Wesley Kimbler proceeded to the
front entrance in our security vehicle to escort EMS to my location. Security Officer April Cheesbro
stopped all truck traffic at the truck gate to insure an easy ingress for the EMS vehicle. Approximately
1148hrs EMS arrived and they were escorted to the location of the incident without delay. I gave a brief
description of the incident to the EMS providers and assisted with the loading of the patient into the ambulance. Security Officer Wesley Kimbler then escorted the EMS vehicle off of our lot at approximately
1205hrs.
Travis Birch
Site Supervisor
Kmart DC #1167
US Security Associates
Branch 403 Cleveland
9
“Shredding Party”
PACE CAR program is rolled out during the annual “Shredding Party”!
The PACE CAR program is a citizen-based traffic calming program which is designed to encourage residents to pro-actively promote
driver responsibility and roadway safety through an educational and awareness campaign. The goal is to create safer streets in the
Rossmoor, New Jersey community by encouraging residents to:
Drive within the posted speed limits.
Observe and stop at all STOP signs
Stop to let residents cross the streets in a safe manner
Observe all one-way designated streets
Be courteous to bicyclists and other motorists; and
Reduce car usage and explore alternate methods of transportation.
This program was modeled after similar ones in other communities, towns, and cities and incorporated for Rossmoor by the Rossmoor
PACE CAR committee and U.S. Security. Those residents who join pledge to drive responsibly and will receive a window decal that
designates the driver as a PACE CAR program participant. By displaying the decal and following the program, they encourage other
drivers to do the same. As these residents drive the speed limit and observe good driving habits, they set the pace for other drivers
following behind them. During the roll out of the PACE CAR program, U.S. Security hosted their annual “Shredding Party” on June 4th
for the residents at Rossmoor to destroy unneeded sensitive documents in a safe and security manner by providing a mobile shredding
unit for community use. Over 6,540 pounds of documents were shredded during the day. Refreshments we donated by Johanna
Farms and Pechter‟s of Harrison, NJ. The marble pound cake was delicious!
Thank you Captain Kim Handl and Mike Pisano for all of your help!
Supervisor in the Spotlight
Site Supervisor Brandie Volz joined U.S. Security Associates in January,
2011. She has supervised the Southbay Mission City Center for over 5
years and has seen her share of security companies come and go.
Brandie's adoption of the 'USA Way' was swift and efficient. She took the
time to learn our processes and implemented them immediately. Brandie
takes the initiative to provide thorough training and support to any new
staff members and visitors on site.
I am thrilled to have Brandie Volz as a member of the San Jose USA
Team!
Southbay Property Manager
Yolanda Smythe with Site Supervisor Brandie Volz
-District Manager Kelly Murphy
San Jose, CA
10
Commitment to Service
This note is a little late to you, but I would be remiss if I failed to express our appreciation for the efforts put forth by your Columbus
Branch Manager, Tim Kennedy and our National Account Manager, Cindy McQuaid, in ensuring the success of our annual shareholder‟s meeting, which was held on May 17th.
Beginning in mid-April, Tim began having discussions in earnest with our local JPMorgan Chase Global Security & Investigations
team to plan security guard coverage for the event. The number of officers and scope of services requested quickly expanded to
include more than eighty (80) special duty officers and the coordination of metal detector and x-ray services.
Tim successfully coordinated resources from five (5) North Central Business Units. Over the course of two (2) days, May 16th and
May 17th, your officers, Tim Kennedy, the Columbus office team members and Cindy McQuaid, provided security at:
Facility entrance/exit points,
The main interior office areas,
Command centers
The CEO‟s temporary office and emergency extraction spaces,
Meeting rooms,
Co-located branch banking office,
Interior / exterior patrols and check points.
As a unit, Tim and his team were proficient in their planning and execution. The relationship between JPMorgan Chase, law enforcement and U.S. Security proved to be invaluable when planning event security, exchanging protestor intelligence and responding to the numerous security challenges faced during the two-days.
I know you are proud to count Tim, Cindy and the Columbus Office representatives as part of your management team. Know that
they, and your security officers, represented your company professionally, with courtesy and a successful strategic focus.
Mary A. Gates, CFSSP, CHS-III
Vice President, GS&I Manager
JPMorgan Chase & Co.
Global Security and Investigations
Protective & Professional
We had two instances last week where guards stopped items from leaving our building that
belong to the company and without permission. These situations fall into the category that
merit rewards.
In both cases these officers questioned associates as they were leaving the facility carrying
items they did not have property removal passes for. One guard, Dawn Shultz, actually
stopped two different associates on the same evening who were removing fabric from our
Custom Decorating operation. The other cases involved a guard, David Webb, who stopped
an associate carrying a tray of tools used in Custom Decorating. The associate stated that
the tools were her own and were brought from home. Officer Webb advised the associate the
tools would need to remain here until some further checking could be done to verify they belonged to her. The tools were verified as company property.
Jeff Watson
Supply Chain Loss Prevention Manager
Statesville, NC
11
12
Welcome New Clients
WE WOULD LIKE TO WELCOME THE FOLLOWING NEW CLIENTS:
ASSOCIATED WHOLESALE
.
PHI LAFAYETTE
YAZAKI NORTH AMERICA
ADESA NEW JERSEY
ASURION
WEST LIBERTY FOODS
LIBERTY CABLE
LAKE LAND POA
OFFICE DEPOT
PRAXAIR
BOSTON SCIENTIFIC
TENET HOSPITAL
PICKET FARMS HOMEOWNER’S ASSOCIATION
In Remembrance: Officer Costas “Gus” Verinakis
Costas “Gus” Verinakis, passed away Easter Sunday at the age of 69. Gus
served as a Security Officer on the ExxonMobil account for over 9 years.
He gave exemplary service to ExxonMobil and was loved deeply by all. Gus
was a strong pillar who dedicated himself selflessly to serving those around
him. He was a proud man whose presence brought feelings of safety, assurance and genuine concern to those he was entrusted to protect and
serve. His loving wife of 40 years, 2 daughters, 1 son and several grandchildren, as well as all those he has touched throughout the years will miss
him dearly. USA has lost an exemplary officer who reflected the core values
this company was founded on. It is with great sorrow that we say goodbye
to Costas “Gus” Verinakis, yet we can rejoice in knowing Heaven‟s security
force has received one more outstanding Officer.
Costas “Gus” Verinakis
Attention to Detail
Recently awards were presented to Security Officer Christine
Glover and Shift Supervisor Melinda Richardson on the
Hospira facility in Rocky Mount, NC.
Both security staff members received a monetary award along
with „Certificates of Excellence‟ “for having done a great job
observing a security concern regarding shipping practices on
HOSPIRA‟s Rocky Mount, NC facility and raising the issue to
management”. Their concerns were elevated up to Hospira‟s
corporate management and resulted in shipping procedures
being changed to enhance the physical security regarding the movement of HOSPIRA products and commodities from Rocky Mount.
Photo (left to right): Geldon Harper (USA Eastern NC District Manager), Mark Stuart ( Site Security Supervisor,
Hospira Global Security), Christine Glover (USA S/Officer), Melinda Richardson (USA Shift Supervisor) and Martin Legger (USA Eastern Shore Business Unit VP & General Manager).
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Experience Counts!
Anniversaries!
10+ Years of Service
Experience is important in any job, but never more important than
in the security business. Not only does experience help us to perform our
daily responsibilities better, it really counts when “the chips are down” and
we must react to a fire, forced entry or other emergency at a client site. Our
clients recognize this and love to see the same security officers, supervisors
and branch office representatives on their site year-after-year.
Fortunately, we have a great deal of experience within the company.
I am proud to say that last year alone, we recognized 1,900 Associates for
five or more years of service. This strong experience base is an important reason why the U.S. Security Associates team is the “best in the business.”
ANNOUNCEMENTS
Officer Nbongwe Julius Palle. Mr. Palle received his Masters
of Laws in Law and Government from The American University on May 22nd, 2011. USA congratulates Mr. Pelle on this
great accomplishment and wishes you much success in your
future endeavors.
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Witt, Paula A.
Piotrowicz, Brian A.
Fernandez, Daniel
Larremore, Terri
Chavis, Joanna E.
Alii, Hazrat
Parretti, John R.
Bradley, Scott G.
Amaral, Kathleen M.
Wheat, Raymond L.
Khemraj, Dhanpaul
Cotter, Tammy S.
Longmore, Carol J.
Kingree, William A
Baird, Richard L.
Wilson, Michael D.
Legger, Martin 931
Kennedy, Timothy C.
Brown, Denman B.
Bellamy, John W.
Gresham, Nicole Y
Dozier, Chaunston E.
Bolden, Chiquita D.
Riley, Will E.
Reynolds, Gerald G.
McCracken, John E.
Duby, Nicholas A.
Reed, Mark L.
Perreira, Cherie J.
Cheshire, Shawn P.
Barber, Catherine S.
Threatt, Hilary H.
Montague, Brad J.
Benner, lynn M.
Baines, Bernard C.
Ayers, Troy J.
Allen, Wanda R.
Left to Right: Theodora Lockett Verizon Security (legal) Naya Williams USSA
(Guard force supervisor) Cecil I Bell (USA National Account Manager) Officer
Nbongwe Palle Mr. Keith Weatherford (Verizon Security Manager) and Doretta
House (Beltsville Security)
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Celebrating Service
“Officer of the Year”
“Supervisor & Officer of the Month”
Brad Huber
Shatiek Jones Supervisor & Wade Carpenter
MedImmune account Baltimore, Maryland
AEGON account Cedar Rapids, Iowa
Jerry Schroeder, Brad Huber,
Will Riley, Lance Loewenstein
(L to R)
Shatiek Jones Supervisor (L)
Wade Carpenter (R)
3 Years!
Don Camerer
6 Years!
Carol Hluchy (R)
Ryan Dehart (R)
Haji Dainkeh
Aaron Lee (R)
10 Years!
Konstantin Shparber
Brad Montague (L)
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U.S. Security Associates, Inc. (USA)
engineers high-value security solutions for over 3,400 clients
throughout the country. As one of the nation’s largest
U.S. Security Associates., Inc.
200 Mansell Ct. E Suite 500
Roswell, Georgia 30076
Phone: 770.625.1500
www.ussecurityassociates.com
The Most Trusted Security Company in
the Business.
uniformed guard service providers, we attribute our success
to continually investing in security program design and support, offering above-average security officer wages, providing
superior background screening, training and supervision, and
the most responsive customer service in the industry.
Tell Us!
Please send all comments, suggestions, notable events,
recommendations, accolades etc to:
usapost@ussecurityassociates.com
www.facebook.com/pages/US-Security-Associates
www.twitter.com/GreatGuards
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