LEARNER Learning (SIU) Continuing Education and Workforce Development Continuing Education and Workforce Development Table of Contents Select a line to jump to the corresponding section of the guide. Continuing Education and Workforce Development ................................................................................... 3 Introduction ........................................................................................................................................................... 3 Education Credits ................................................................................................................................................. 3 Availability in SIU .................................................................................................................................................... 6 Courses .................................................................................................................................................................... 6 Find CEU Courses................................................................................................................................................. 6 Certification Training .............................................................................................................................................. 7 Certifications .......................................................................................................................................................... 7 Glossary ....................................................................................................................................................................... 8 Terms ....................................................................................................................................................................... 8 Roles ......................................................................................................................................................................... 8 Support ........................................................................................................................................................................ 9 Contacts................................................................................................................................................................... 9 Guides ...................................................................................................................................................................... 9 2 Copyright © Sysco Corporation 9/14/2015 Continuing Education and Workforce Development Continuing Education and Workforce Development Introduction SIU has partnered with SkillSoft for its online Web Based Training courses. Many of these online courses are accredited for continuing education purposes. SkillSoft’s accredited courses meet the highest quality standards for helping learners build transferable skills. Improve a transcript and further your accreditation from entities such as, the Project Management Institute (PMI®), the University of Phoenix, HRCI, NASBA and more. Education Credits This section will break down the definition of the available Continuing Education Credits in SIU. Note: The following links will direct you to information prepared and maintained by SkillSoft. Title Continuing Education Units (CEU) Description U U Continuing Professional Education (CPE) U U SkillSoft provides CEU credits transferable to the University of Phoenix, Drexel University, George Mason University and the American Council on Education (ACE). These institutions have evaluated hundreds of SkillSoft courses and have verified their eligibility for credit toward general education. SkillSoft is recognized by the National Association of State Boards of Accountancy (NASBA’s) National Registry of Continuing Professional Education (CPE) Sponsors. SkillSoft offers CPE credits to CPAs intending to maintain or develop their licenses. NASBA’s National Registry of CPE Sponsors program recognizes sponsors who offer continuing professional education in accord with nationally recognized standards. Contact your state board where you hold your CPA license to determine the CPE requirements for you. Most states require continuing professional education maintain active CPA licenses. To request NASBA credits, click here. U Human Resource Certification Institute (HRCI) U U U SkillSoft is an approved provider of pre-approved courses that align with the HRCI Body of Knowledge for re-certification credit. HR professionals, through their host organizations which subscribe to SkillSoft courses, have access to a number of courses they can take and when completed, can be submitted for re-certification Credit Hours through HRCI. To request HRCI credits, click here. U U Continued on next page 3 Copyright © Sysco Corporation 9/14/2015 Continuing Education and Workforce Development Continuing Education and Workforce Development, Education Credits (continued) Title Description Professional Development Units (PDU) U U SkillSoft is a PMI Registered Education Provider (REP). SkillSoft is approved by PMI to offer project management and other professional development training for Professional Development Units (PDUs). SkillSoft offers Project Management Body of Knowledge (PMBOK® Guide) aligned courses- pre-approved for Contact Hour credits for individuals who are preparing to apply for one of PMI®'s certification exams. PMI bases its Project Management Professional (PMP) ® and Certified Associate Project Manager (CAPM) ® certification exams on the various process groups defined in the PMBOK® Guide. The current PMP® and CAPM® certification exams are based upon PMI®'s Fourth-Edition PMBOK® Guide. SkillSoft offers a full curriculum of courseware that is aligned with the Fourth Edition and can be used by learners to prepare for the PMP® and CAPM® exams. To request PMI credits, click here. U Six Sigma U Continued U Six Sigma is The American Society for Quality’s (ASQ) systematic, rigorous and proven methodology focused on improving the quality of processes within an organization, and eliminating process defects. There are two types of Six Sigma certifications: the Green Belt certification and the Black Belt Certification The Black Belt certification requires recertification. To recertify, the ASQ certified professional must earn 18 recertification units (RUs) within the three-year certification period or retake the exam. Recertification guidelines permit the learners to obtain 9 of the 18 required RU's via eLearning and SkillSoft offers a range of professional development courses that may be eligible for RU credits. SkillSoft has courses that map to both the Green Belt and Black Belt certification. Continued on next page 4 Copyright © Sysco Corporation 9/14/2015 Continuing Education and Workforce Development Continuing Education and Workforce Development, Education Credits (continued) Title Continued Description BRN (Board of Registered Nurses) U APICS (Association for Operations Management) BRN is a state governmental agency established by law to protect the public by regulating the practice of registered nurses. SkillSoft is an approved licensed Continuing Education Provider in the State of California. Provider # CEP13334 BRN CEU Credit information is as follows: 1. One (1) CEU credit is received for every 60 minutes of Skillsoft content completed. CEU credit for courses that are 2.5 hours or 3.5 hours in duration would be 2.5 CEU's or 3.5 CEU's. 2. One (1) CEU (continuing education unit) is equal to (1) continuing education contact hours. 3. Each contact hour is at least 50 minutes of instruction in an organized learning experience. 4. Courses less than one hour (60 minutes) in duration will not be approved APICS offers two certification programs, Certified in Production and Inventory Management, and Certified Supply Chain Professional. APICS CPIM and APICS CSCP designees must earn a total of 75 professional development points within five years of receiving their designation. APICS CFPIM designees must earn a total of 100 professional development points in the same 5-year time period. Skillsoft’s Business Skills and IT courseware libraries include hundreds of courses that may be eligible for 3 professional development points for each course completed 5 Copyright © Sysco Corporation 9/14/2015 Continuing Education and Workforce Development Availability in SIU Courses SIU offers over 500 online courses that are accredited for continuing education purposes. Find CEU Courses Follow the steps below to find courses that are aligned with Continuing Education Credits in SIU. Step 1 2 Action Navigate to http://siu.sysco.com. Search or browse for training. U U Note: For instructions on searching and browsing for training, refer to the Learning (SIU) Complete SIU How To guide. Click the Continuing Education link in the Subject Area section of the Narrow Search bar. 3 6 Copyright © Sysco Corporation 9/14/2015 Continuing Education and Workforce Development Certification Training Certifications SkillSoft provides a variety of content assets designed to assist learners in their preparation for designated exams. Courses have Certification-mapped learning paths planned by subject matter experts and learning designers to incorporate content covering all exam objectives. Available Certifications: Business Desktop IT Skillsoft provides a variety of content assets for preparation help from self-study courses to simulations, reference books to exam prep simulations. SIU offers courses that help prepare for industry standard certifications such as CBAP, MCTS, PMP and many more. For information on industry standard certifications, click here. U 7 Copyright © Sysco Corporation 9/14/2015 U Continuing Education and Workforce Development Glossary Terms Term Certification Class Curricula Curriculum Facility Location Self-Assigned Tile Online Course Roles Role Champion Definition Groupings of online courses and classes that are supplemental to job-specific training Classroom-based training sessions which can be tracked in SIU Job-specific groupings of online courses and classes created to align skills and knowledge for particular roles across Sysco Singular of curricula Operating Company Room where class will be held Training learners assigned to themselves Section or box on Talent Central portal pages Self-paced courses taken online, including off-the-shelf content from Skillsoft and custom Sysco content Who 1 per OpCo 2 per program Class Admin Report Admin Managers Based on program need HRBP Instructor Based on business need Associates with direct reports Approved By Actions OpCo President Distribute certificates Share general knowledge of SIU Answer about SIU resources and features Communicate promotions Promote learning Run reports Recommend training Program facilitator SIU Create/track class sessions Run reports Answer about SIU resources and features SIU Run reports Recommend training N/A Run reports Assign required training Recommend training 8 Copyright © Sysco Corporation 9/14/2015 Continuing Education and Workforce Development Support Contacts For additional questions and support please contact the appropriate team below. Team Item Contact Information Sysco Interactive University (SIU) Inquiries about courses o Course completion requirements o Custom course development General inquiries o Certifications o Transcripts o Learning site o Available resources SIU@corp.sysco.com Sysco Service Desk (SSD) Problems with courses o Stuck on launching screen o Won’t progress o Completion/score not recorded Problem with browser settings Technical requirements/ settings SBS HR Associate Support Problems logging in Problem with Network ID/Password (281) 584-1190 Customer.Support@corp.sysco.com 1-877-678-6979 associate@sysco.com Note: SIU does not have the appropriate permissions or resources to act as a technical support team. All technical or software questions should be directed to the Sysco Service Desk for a resolution. Guides Additional SIU guides are available through the Resource Library in the Links tile. Step 1 2 3 Action Navigate to siu.sysco.com. Click the Resource Library link in the Links tile. Click the Sysco Interactive University (SIU) link. 9 Copyright © Sysco Corporation 9/14/2015