LIZ CLAIBORNE INC. EMPLOYMENT CONTACT 1441 Broadway New York, NY 10018 Phone: (212) 354-4900 Jobs.lizclaiborneinc.com Collegiate Programs & Diversity 1441 Broadway, 5th floor New York, NY 10018 Fax: (212) 626-5527 Email: Collegiate_Programs@liz.com LOCATIONS US: Arleta, CA • Atlanta, GA • Commerce, CA • Dallas, Texas • Los Angeles, CA • New York, NY • North Bergen, NJ • Vernon, CA • Wakefield, MA International: Amsterdam • Hong Kong • Huxquilucan, Mexico • Jakarta • Madrid • Manila • Montreal • Ontario, Canada • Quebec, Canada • Shanghai • Sri Lanka • Taiwan • Voorschoten, Netherlands Distribution Center Locations: Breinigsville, PA • Dayton, NJ • Lincoln, RI • Ontario, Canada • Montreal, Canada • Mt. Pocono, PA • Santa Fe Springs, CA • West Chester, OH • Vernon, CA THE STATS Total in the U.S. 2008 2007 Total outside the U.S. 2008 2007 Number of employees 17,000 Revenue (billions) $4.577 Percentage of minorities 40 Percentage of women 79 Percentage of women (Leadership Council) 59 Percentage of women (Executive Council) 25 • Firm’s employees participate on career panels at schools • Management Leadership for Tomorrow • Outreach to leadership of minority student organizations RECRUITING Please list the schools/types of schools at which you recruit. • • • • • Total worldwide 2008 2007 Ivy League schools Other private schools Public state schools Historically Black colleges and universities (HBCUs) Other predominantly minority and/or women’s colleges: Schools of fashion, design and art Do you have any special outreach efforts directed to encourage minority students to consider your firm? • Advertise in minority student association publication(s) • Participate in/host minority student job fair(s) What activities does the firm undertake to attract minority and women employees? • • • • • Partner programs with women and minority associations Participate at minority job fairs Seek referrals from other employees Utilize online job services Other: Black Retail Association Group (BRAG) and INROADS Do you use executive recruiting/search firms to seek to identify new diversity hires? No. 368 Vault/INROADS Guide to Corporate Diversity Programs • 2010 Edition Liz Claiborne Inc. INTERNSHIPS AND CO-OPS Does your firm currently have a diversity committee? Liz Claiborne Inc. Summer Internship Program Yes. Currently, the diversity committee includes an executive VP, a group president, the senior VP of HR, the VP of associate relations and a director of HR. We are currently in the process of identifying 10 to 15 additional members at the VP level or higher from a crosssection of our organization. Pay: Undergraduate—$10 per hour; IT/IS undergraduate—$15 per hour; Percentage of interns/co-ops in the program who receives offers of fulltime employment: Of the ones we identify as stand-outs, we hire at least 50 percent depending on business needs (headcount) Website for internship/co-op information: Jobs.lizclaiborneinc.com Does the committee’s representation include one or more members of the firm’s management/executive committee (or the equivalent)? Yes. The Summer Internship Program starts in early-June and runs through mid-August for 10 weeks. We offer internships in the following areas: • • • • • • • • • • Design Merchandising/planning Retail Supply chain Production/manufacturing Sales Finance Information systems Human resources Legal How often does the committee convene in furtherance of the firm’s diversity initiatives? Currently, the committee is meeting monthly. Does the committee and/or diversity leader establish and set goals or objectives consistent with management’s priorities? The most senior members of the committee (EVP, GP and SVP) have nonfinancial objectives relative to increasing and valuing the diversity of our workforce. The Summer Internship Program also provides exposure to different areas of the company as the interns complete their assignments. There are weekly activities that include brown bag lunches, field trips and other activities for the interns to interact with each other as well as gain more exposure to other areas of the organization. AFFINITY GROUPS We do not currently have any affinity groups, although every intern is paired with a mentor/buddy to help them with the transition into Liz Claiborne Inc. and our corporate environment. Has the firm undertaken a formal or informal diversity program or set of initiatives aimed at increasing the diversity of the firm? Yes, informal. As a federal contractor, we are an affirmative action employer with written AAPs that are reviewed and updated annually. Where underutilization exists, specific formal goals are set. Additionally, we recognize that having a diverse workforce that reflects the diversity of our marketplace makes good business sense. Accordingly, we are actively working to increase awareness and the valuing of diversity. How often does the firm’s management review the firm’s diversity progress/results? Quarterly. STRATEGIC PLAN AND DIVERSITY LEADERSHIP How are the firm’s diversity committee and/or firm management held accountable for achieving results? How does the firm’s leadership communicate the importance of diversity to everyone at the firm? Our diversity and inclusion efforts are our CEO’s number one non-financial initiative. There is constant discussion and reminders of the importance of expanding our diversity and inclusion efforts at all levels. Our CEO’s diversity and inclusion statement is featured on our Intranet. Key executive non-financial objectives reflect inclusion goals. RETENTION AND PROFESSIONAL DEVELOPMENT Please identify the specific steps you are taking to reduce the attrition rate of minority and women employees. Who has primary responsibility for leading diversity initiatives at your firm? Dennis Butler, vice president of associate relations. Diversity is a company-wide effort and initiative, so every manager, executive, etc., is committed to its growth. • • • • Increase/review compensation relative to competition Increase/improve current work/life programs Succession plan includes emphasis on diversity Work with minority and women employees to develop career advancement plans • Strengthen mentoring program for all employees, including minorities and women 369 Vault/INROADS Guide to Corporate Diversity Programs • 2010 Edition Liz Claiborne Inc. • Professional skills development program, including minority and women employees • Attraction, retention, professional and leadership development: The survival of any organization depends on the attraction, retention and development of quality associates. The stewardship review and talent management process provide the opportunity to review the performance of key executives and other high-potential associates. HR generalists and executives meet on a regular basis (formally and informally) to discuss cross-functional, promotional and other developmental opportunities for high-potential employees. During this process, we make a conscious effort to identify minorities as candidates for these opportunities. By recognizing these outstanding performers, we are able to strategically develop and create a diverse pipeline for the future leadership of Liz Claiborne. In addition to many internal and external training/leadership development courses offered, following are programs we have established to enhance the developmental opportunities, retention and promotability of all associates. In implementing these programs, specific attention is given to assuring that the current and future leadership of our organization appropriately reflects the diversity of the labor pool and marketplace. Last year, we introduced the “Leader Studio.” This three-phase program includes an experiential learning opportunity and on-the-job practice using concepts of adult learning styles and generational influences which can be effectively applied to managing a diverse workforce. As part of the learning, participants visit the Civil Rights Museum in Memphis, Tenn. This event enhances their appreciation of peoples’ differences by encouraging them to better understand the experiences of those who were involved in the Civil Rights Movement. We have increased funding and support for associates’ participation in networking conferences specific to women of color. Last year, the Working Mother Women of Color Conference (New York, N.Y.), the Hispanic Women’s Conference (Phoenix, Ariz.) and the NAFE Conference (New York, N.Y.) were attended by female associates of various ethnic backgrounds and at all levels. Additionally, we have implemented the following: • Senior executive stewardship reviews: Annually, the chairman/CEO and human resources meet with each of the division presidents and corporate department senior vice presidents to discuss their direct reports and any high-potential associates that should be considered part of our strategic succession planning process. Developmental needs and opportunities are discussed as part of this process. The process also helps uncover and address skill gaps and to surface any other real or perceived barriers that may be blocking the advancement or development of associates. As part of this process, the chairman specifically charges his executive team with assessing their recruiting, retention and development strategies to be sure they adequately address the needs of our diverse workforce and marketplace. • Organizational reviews: Annually, each division and corporate department, in partnership with human resources, reviews their organization to identify high potentials/promotables, performers/technical experts and any nonperformers. Managers discuss their subordinates with their supervisors to ensure that appropriate development plans exist and are being executed. This process follows the setting of individual performance and development plans by associates and their managers. • Talent management: As an expansion and enhancement of the existing organizational review process, the talent management process was developed. All human resources generalists, recruiters and organizational development leadership meet formally several times throughout the year to review the internal talent pool in great detail. The group discusses career paths, strengths, development needs and explores any existing and future, new and/or cross-functional opportunities for each high potential/potential employees (approximately 500 of whom are women). The opportunity to share information regarding top and emerging talent—our future leaders— results in more efficient and timely promotion of internal movement and development. As part of this process, we annually conduct all-day talent management summits. DIVERSITY MISSION STATEMENT From our CEO: To: All Liz Claiborne Associates Subject: Diversity and Inclusion The creation of a diverse portfolio has been a cornerstone of our strategy. Multiple brands that are sold in multiple channels and geographies and that touch multiple consumer demographics have generated an enviable record of consistent performance and growth. In order to be successful in this environment, we must be innovative, responsive, dynamic and adaptable to the demands of a global marketplace. While it is our consistency of execution that creates our competitive advantage, it is our ability to understand and translate the distinct differences of our consumers, brands and channels of distribution that distinguishes us. We are a global corporation and take pride in a culture of achievement and excellence. Among our standards of excellence is the consistent goal to create a workplace in which our behaviors, practices and policies promote respect, opportunity and advancement for all our associates. A key to these standards in our culture is inclusion. Inclusion reflects the diversity of backgrounds, experiences and outlooks our associates bring to the workplace. More importantly, inclusion focuses on behaviors and actions that reflect our value for diversity in our workplaces, communities and markets. In our workplace, inclusion must be embodied in everything we do and be a vital part of our cultural fabric from ideas, concepts and processes to training, development, mentoring and our day-to-day relationships. Inclusion will allow us to attract and retain the best talent. In our communities and the workforce from which we draw our associates, inclusion must be evident in our recruiting outreach and community involvement. In our marketplace, inclusion is visible in our suppliers and in our sales and marketing initiatives. Most of all, inclusion is a shared responsibility. My senior executives and I have a responsibility as leaders of our company to demonstrate a visible commitment to fostering an environment of inclusion. As associates of this company, we all have a responsibility to model behaviors that honor and celebrate the unique contributions and perspectives our associates bring to this work we share. Great companies accelerate the pace of change and push beyond the status quo to uncover new ideas, concepts and opportunities. Great companies fuel that acceleration by increasing inclusion initiatives and renewing the values and beliefs that guide their actions. We are a great 370 Vault/INROADS Guide to Corporate Diversity Programs • 2010 Edition Liz Claiborne Inc. company that I believe can be greater. Embracing differences, leading change through innovation, committing to common goals, valuing integrity in everything we do and engaging the minds and energies of each and every associate—these will enable us to realize that greatness. —Bill McComb ADDITIONAL INFORMATION We are a visionary and progressive company that actively supports the advancement of qualified minorities and women. We have a workforce that mirrors the diversity of our marketplace. Women and minorities are wellrepresented throughout all levels of the company. CEO commitment to inclusion has resulted in the establishment of a diversity steering committee and the communication of the CEO’s inclusion statement to all associates. We have increased representation of Latinas across the company. Additionally, key executive nonfinancial objectives reflect inclusion goals, our intern program has successfully targeted and recruited more minorities, and we have expanded funding to support associate attendance at conferences for Latinas and other women of color. Our programs give associates the opportunity to focus on professional development while balancing their work and family needs. We offer a very generous paid time-off program, alternative work arrangements, summer hours, steep clothing discounts and more. Additionally, our “traditional” benefits are very competitive, including healthcare, employee assistance programs, 401(k) matching, tuition reimbursement and gym membership discounts (including an onsite facility). The focus of the Liz Claiborne’s Foundation is women’s issues, and we have implemented corporate initiatives relative to domestic violence and helping women, including minorities, achieve their life goals for safety, professional achievement and family. We continue to develop strategic approaches for creating a more inclusive culture in which behaviors, values and practices promote respect, representation, career development and success across all forms of diversity. Our culture, which empowers associates to achieve their full potential, attracts and retains loyal, dedicated, promotable associates, including women and minorities. 371