International marketing and brand management BRL Sahar Erfani David Kiss Tobias Spindler Tomas Voska content 1. 2. Introduction of BRL and Hardy Kelly’s Revenge versus Banrock Station 3. Launch D’istinto or not 4. We advise... 1 BRL “The oil refinery of the wine industry” Fortified, bulk, and value wines Aggressive and commercial culture “Fruit, funds, and disciplined management” Hardy Award winning quality Polite and traditional culture “Marketing expertise, brands, and winemaking know-how” BRL Hardy sales and Debt/Equity ratio after merger sa le s i n m ilio ns A $ B R L H a rdy - s a le s 400 8 0% D e b t/e q u ity ra tio 350 7 0% 300 6 0% 250 5 0% 200 4 0% 150 3 0% 100 2 0% 50 1 0% 0% 0 1992 1993 1994 1995 1 99 6 1997 2 Australian Wine Export Forecasts 500 actual export 1996 forecast export 2010 forecast export 2025 Sales (a$ milions) 400 300 200 100 0 UK USA Germany Japan # o f 9 lit e r-c a s e s o f H a rd y 's w in e s o ld in E u ro p e 2000000 1800000 1600000 1400000 1200000 1000000 800000 600000 400000 200000 0 1991 1992 1993 1994 1995 1996 1997 3 Problem Definition 1. UK Launch: Kelly’s Revenge or Banrock Station? 2. Should D’istinto be Launched? Implication: Degree of Decentralization for BRL Hardy New Product for the UK Market: vs • PRO – Low Price Point – UK Team Supports Product –Aggressive/ Flashy Label (For Younger or First-time Consumers) • PRO – Low Price, Good Quality – Already Launched => Low Cost – Consistent With Global Strategy – Environmentally Friendly • CON – Not a “Quality Wine for the World”;Too Down Market – ASDA not “Enthralled” – Not a Global Brand (Inconsistent with Headquarters' Strategy) • CON – “Banrock's Station” is not Recognized in UK – UK Market is Not a Brand Market – Dull Label, Not Youthful 4 Perceptual Maps price Kelly’s Revenge £3.49 Banrock Station quality Launch or Cancel D’istinto Strategic factors • Launch Brand for average consumer (£3.49 to £6.99) European (or World) market target Italian wine is very popular Grape from Italy protects company against bad weather in Australia – Consistency with global strategy – – – – • Cancel – Competitor for Hardy’s Stamps and Nottage Hill (but market is growing => we need more wines) 5 Launch or cancel D’istinto Organizational and Financial factors • Cancel •Launch • Organizational factors •Organizational factors – UK will be overextended – Poor JV management in past (Mapocho) – Decentralization –UK team successful –Carson knows Italian wine –True partnership, unlike Mapocho from Chile •Financial factors -Cheep launch (£500 000) -Good forecast of selling (made by Carson, expert on UK market) Launch • Financial factors – Development £100 000 – Risk another £400 000 (development) or cancel D’istinto Brand •Label is great •Very impressive colors; the whole bottle “looks expensive” but price is medium-low •Price range from £3.49 to £6.99 generates 80% of sales in UK 6 Davies •Position of power (hierarchy) •BRL Background •Controls key resource, Australian grapes •He wants to bring power back to headquarters Carson •Expertise in UK and European markets •Numerous European customers are a key resource •“Earned stripes” by improving performance through cost reductions even before BRL takeover •Structural tension –Carson reports to Davies, group marketing and export manager, for marketing strategy. –Carson reports to Millar for profit performance. We suggest a change in organizational structure Millar Davies Carson 7 4 options for launching • Accept both D’istinto and Kelly’s Revenge – Reject Banrock Station • Accept D’istinto and reject Kelly’s Revenge – Accept Banrock Station • Reject D’istinto and accept Kelly’s Revenge – Reject Banrock Station • Reject both D’istinto and Kelly’s Revenge – Accept Banrock Station Promotes delegation De-legitimates global brand strategy Honor Carlson work Legitimates global brand strategy Shame Carlson De-legitimates global brand strategy Shame Carlson Legitimates global brand strategy Improvements for Banrock Station New Problem with label label? Old More colorful, interesting, impressive. Inside is a quality wine and that’s why first time drinkers will continue drinking wine after the first taste. 8 Australian Wine Export Forecasts 500 actual export 1996 forecast export 2010 forecast export 2025 Sales (a$ milions) 400 300 200 100 0 UK USA Germany Japan 9