stronger fundamentals for greater Indonesia Theme Explanation: “Stronger Fundamentals for Greater Indonesia” theme is defined as Bank Syariah Mandiri (BSM) people is committed to continuously strengthen corporate principal foundation and affirm BSM step in achieving corporate objective as part of the contribution in elevating Indonesian nation welfare.. 1. Stronger Fundamentals: • Corporate principal foundation is spiritual foundation as core ideology which defines BSM existence meaning • The BSM core ideology or spiritual foundation is formulated on Credo, “Alhamdulillah, we compete in building noble economic civilization.” 2. For Greater Indonesia: BSM dynamically improves capability by implementing new initiatives which are assured will boost its business growth, as part of the contribution to elevate Indonesian Nation welfare. Therefore, BSM people has Employee Value Proposition (EVP) to strengthen BSM setps in facing challenges ahead. BSM has formulated Employee Value Proposition (EVP) as “…where spirituality, nationalism and welfare unite.” Annual Report 2013 i PT Bank Syariah Mandiri Explanation of Design and Supporting Photographs: Design: Overall deisgn and layout (cover and content) and logo placement is referred to BSM Brand Guidelines as consistent effort to strengthen corporate identity. Divider Photo: 1. Divider photos comprise the Craft Art masterpiece photographs as the reflection of Indonesian culture. 2. Photographs setting and perspective is particularly preferred that will bolster art making process visual effect to reflect inspiration, dedication for perfection. 3. The photo selection is aligned with values upheld by BSM which are spirituality, entrepreneurship and nationalism. 4. To strengthen BSM theme and value definition, we visualize craft art photographs from several regions in Indonesia. Content Photo: 1. Content photos are part of activities carried by BSM in 2013 comprising of MOU signing, visit to customers business location, employees training, promotional activity, customer gathering, awards and Corporate Social Responsibility (CSR) activity. 2. Photo selection is aimed to support the content of reporting page. Cover Photo Story: 1. Main photo: • Two children are discussing or learning together with happiness expression emitted from both faces. • The photo is visualization of BSM people spirit to continuously develop mental - spiritual quality and mind intelligence as the foundation to achieve bright future as stated on company’s tag line, “For Noble Civilization.. 2. Supplementary photo: • Series of child of the nation photograph with their work, as the reflection of nation’s assets, entrepreneurship spirit and Indonesian nation spirituality. Explanation of Corporate Logo : 1. General Explanation: • Small caps fonts for logo letter reflects bonding with the customers in humble attitude. • Being friendly to entire business segment from all level. • Both logo writing (“mandiri” and “syariah”) as a unity, thus allowed to change on its color if considered necessary. 2. Font color: • Green represents fertility, wealth, serenity • Green color is also identical with universal Islamic world. 3. Liquid Gold Stream • Liquid gold stream represents fortune, welfare and glory • Gold circular as agile, progressive, looking forward, excellent characters symbol towards every possibility. PT Bank Syariah Mandiri 1 Annual Report Laporan Tahunan 2013 2013 Table Of Contents 4 Continuity Theme 8 Performance Highlight 2013 24 The Company at a Glance 64 Human Resources Development 84 Theme Explanation i Table Of Content 2 Stronger Fundamentals for Greater Indonesia 6 Management Report 118 Banking Business Review Board Of Commissioners Report 86 Sharia Supervisory Board Report 100 Report From The Board Of Directors 104 Indonesian Economy and Banking Industry Prospect Asset Market Share 120 Third Party Fund Market Share 123 Financing Market Share 124 Funding 128 Financing 134 Treasury and International Banking 144 Fee Based Income 146 122 Contribution To Country 10 BSM Facts In 2013 14 Financial Position 2013 16 Statement of Income 2013 18 Ratios of 2013 20 Non-Financial 2013 22 Corporate Identity 26 Financial Report Position Trend 150 History Brief 28 Vision and Mission 30 Corporate Values 32 Comprehensive Income Statement Cash Flows Report Key Financial Ratio 154 155 158 Target and Objectives 34 159 Banking Products and Services 36 Allowance for Earning Asets Write-Off (PPAP) and Collectability Ratio Capital Structure and Management Structure Organization 42 Operation Area 44 161 162 Company structure 46 Bank Soundness Level and Solvability Material Commitment for Capital Goods Investment The Bank Shareownership 48 162 Shares Listing Chronology 50 Other Securities Listing Chronology 50 Subsequent Material Information and Fact Description on Capital Goods Investments Company’s Supporting Professional Institution Profile of Subsidiaries and Affiliations 50 163 Award 52 Rating 53 Extraordinary Financial Information Substantive Component of Other Income and Expenses Operating Income Growth Materiality Impact of Pricing Policy in Recent 2 Years Corporate Event 54 List of Awards 56 Employees Profile 67 Subsequent Information Profit Sharing Calculation Method Business Prospect 163 163 164 Recruitment 68 Marketing Aspect 165 Organization and Position 69 Dividend Policy 168 Remuneration System 70 Employees Assessment 71 168 168 Reward and Punishment Policy 71 BSM Competency Potential 72 Employees Development and Training 74 E-Learning 78 Knowledge Management Program 79 Employment and Occupational Health and Safety 82 IPO Proceeds and Realization Material Information on Expansion, Divestment, Acquisition and Restructuration Material Information Containing Conflict of Interest Changes in Regulation Impact to the Company Implementation of Accounting Guidelines for Indonesian Syariah Banking (“PAPSI”) 2013 and New Accounting Pronouncement PT Bank Syariah Mandiri Laporan Tahunan 2013 126 Operational Review (per Bussiess Segment) 148 51 Financial Review 2 159 162 163 163 163 168 171 171 172 Corporate Governance 262 Compliance Report GCG Principals and Practice 174 GCG Policy and Manual Infrastructure GCG Implementation Assessment Result 2013 GCG Mechanism and Structure 176 176 General Meetings of Shareholders 182 Board of Commissioners Sharia Supervisory Board Board of Directors Committees Corporate Secretary 184 203 209 218 232 Family Relationship Among Members of Board of Commissioners, Board of Directors and Shareholders 237 Board of Commissioners and Board of Directors Assessment 237 Remuneration and other facilities 241 Corporate Information and Data Access 242 Conflict of Interest Handling 243 Litigation faced by the Company, Subsidairy, Members of Board of Directors and/or Board of Commissioners 244 Shares and Bonds Buyback 246 Corporate Accountant 246 Non-Halal Proceeds and Realization CSR Policy 264 CSR For Social Community and Environment 268 CSR on Occupational Sector 274 CSR Related with Responsibility to Customers 277 Bank Internal Audit System 282 Internal Audit Working Vision and Mission 283 Internal Audit Charter 283 Objectives of Internal Audit 283 Internal Audit Function 283 Auditor Professional Responsibility 283 Internal Audit Organization Structure 284 Internal Audit Position on Corporate Structure 285 Resource and Development 285 Description of internal Audit Unit Duty Implementation 285 Fraud Monitoring and Corrective Action 286 247 Goods and Services Procurement 248 Curriculum Vitae Head of SKAI 287 Information Technology 250 GCG Development 252 Principles of Risk Management Practice 290 Corporate Values 255 Risk Management with Holding Consolidation 299 Code of Conduct 256 Risk Management Development Plan 299 Whistleblowing System 260 Executive Profile 302 Outlets 306 Statement Letter 335 Independent Auditor Report 336 272 Corporate Social Responsibility 180 280 Internal Audit System 288 Risk Management Compliance practice in 2013 264 Compliance monitoring 264 BSM Compliance Report 264 Compliance Index Realization 264 Compliance System 266 Monitoring & Supporting 267 Compliance Assessment 268 Anti Money-Laundering (APU) and Terrorism Financing Prevention (PPT) Unit (SKAP) 269 PT Bank Syariah Mandiri 3 300 Company Profile 362 Independent Auditor Report Laporan Tahunan 2013 CONTINUITY BSM in 2013 THEME BSM dynamically raises its capability by implementing recent methods which are ensured will boost its business growth. BSM views that all of financial performance and achievement is part of collective efforts in bringing higher welfare to Indonesian society. Annual Report 2013 4 PT Bank Syariah Mandiri Betawi - Ondel-ondel miniature artwork PT Bank Syariah Mandiri 5 Annual Report 2013 CONTINUITY BSM in 2013 THEME Stronger Fundamentals for Greater Indonesia 2011 BSM determines several ways and initatives which will be better developed than exsiting conditions. Particular way or initiative which is related with paradigm, philosophy, business strategy, business soperational, organization structure and employees management. 1 Better Ways for Better Indonesia 2012 Better Legacy as a commitment of BSM in giving a good legacy to BSM future generation. We will implement the commitment under working with best effort, prudent and compliance principles wherever the employees are assigned. Greater Ways for Greater Indonesia Annual Report 2013 6 2 PT Bank Syariah Mandiri 2013 Stronger Fundamentals for Greater Indonesia PT Bank Syariah Mandiri (BSM) strengthens principal foundation to reaffirm BSM steps to achieve corporate objectives. BSM aims to develop better Indonesia, that Indonesia will present as spiritual leader in years to come 3 Stronger Fundamentals for Greater Indonesia PT Bank Syariah Mandiri 7 Annual Report 2013 Performance Highlights 2013 Excellent achievement booked in 2013 is the actualization of BSM people dedication. Spirit, dedication and Vision firmness stated on performance achievement in 2013 as the reflection from commitment to build noble economy civilization. Laporan Tahunan 2013 8 PT Bank Syariah Mandiri Yogyakarta - Wayang Kulit Art, one of national cultural heritage. PT Bank Syariah Mandiri 9 Laporan Tahunan 2013 Performance BSM in Highlights 2013 2013 I Contribution To Country n line with corporate vision to “Lead Noble Economic Civilization,” PT Bank Syariah Mandiri (BSM) seeks to achieve through concrete contribution for the nation development namely on various aspects of public economy strengthening, excellent Human Resources (HR) Development, social – community development, educational support and commitment to environment. Several key milestone on Taxation, Business and Corporate Social Responsibility (CSR) had been recorded in 2013 as the Contribution for the Country. Contribution to Country Contribution to Country. TAX OBIDIENCE As biggest sharia financial institution in Indonesia, we always comply with policy of Republic of Indonesia Government both the Law or other mandatory policies. One of our compliance realization is through tax payment for the country. In 2013, BSM tax payment to State Cash reached to Rp342.79 billion. Annual Report 2013 10 PT Bank Syariah Mandiri Contribution to Country micro entrepreneurs Rp1.9 trillion. BUSINESS with total vale National Economy Development Through Industrial Financing BSM also contributed for industrial finacnign as part of an effort to drive national economy growth. In 2013, BSM disbursed syndicated loan senilai Rp1.05 trillion to several industries including Telecommunication (tower provider), Oil & Gas, Trading Oil, and Power Plant. Early Recruitment Program (ERP) Through University Synergy Poverty Eradication through Micro Financing As a commitment and active contribution in developing excellent HR, BSM established partnership with 36 universities nationwide on Early Recruitment Program (ERP) to fill various functions and positions on the Company’s organization. ERP through 13 State Universities (PTN) and 23 Private Universities (PTS) had recruited 445 qualified qualified applicants from BSM assures that contribution for micro business is important and holds significant role in eradicating poverty. This is due to micro loan becomes the largest contributor sector on Indonesian Gross Domestic Product (GDP) with 56.7% contribution and workforce absorption level to 99.6% from total workforce. In 2013, BSM assisste dthe Government in elevating public welfare through financing activity to 1.030 micro agencies spread in 33 Provinces and to 88,602 PT Bank Syariah Mandiri 1.585 applicants. 11 Annual Report 2013 Performance BSM in Highlights 2013 2013 Contribution to Country CORPORATE SOCIAL RESPONSIBILITY (CSR) Micro Entrepreneurs Empowerment and Assistance BSM assumes public economy capacity empowerment as highly important to strengthen national economy resilience and competitiveness. Throughout 2013, BSM in cooperation with BSM Laznas designed public economy empowerment program comprising of: micro entrepreneurship assistance and training, individual capital assistance and business group capital assistance. The program had been received by 6,259 micro entrepreneurs with total budget allocated to Rp7.54 billion. Education and Scholarship Program We believe that zakat, infaq, shadaqah and waqf have strategic contribution for social protection to elevate umma welfare. Total zakat, infaq, shadaqah and waqf pada tahun 2013 sebesar Rp32.07 billion yang disalurkan melalui Laznas BSM kepada: 57,137 general public, 318 foundations, 205 schools, and 12 amil zakat institutions (LAZ). Annual Report 2013 BSM Commitment as a support for national education is disbursed through scholarship program for Elementary School, Junior High School, High School to University level. Moreover, educational assistance and donation for education agency and foundation program are also carried. In 2013, BSM disbursed scholarship to 26,272 students through 197 education agencies with total budget allocated to Rp9.45 billion. 12 PT Bank Syariah Mandiri BSM Fellowship Program Nation Mental-Spiritual Development As Value Driven Company, BSM has ETHIC Shared Values which is continuously implemented on working circumstances. Humanity is part of the shared values with core behavior of Social & Environment Care translated as sincere care to the environment and social circumstances. Religion is a fundamental pillar as the foundation to develop the Nation spirit. Therefore, BSM has a notable concern to continuously develop society’s physicological apect through religious program initiative. The program had reached 55,551 people from 12,000 families dan 224 institutions with total budget allocated to Rp6.86 billion. Education sustainability of a child may be interrupted due to passed-away of the breadwinner. BSM responds to respective condition by designing scholarship program for orphans of passedaway BSM employees under BSM Fellowship Program. The scholarship Health Quality Improvement and Environmental Development program is eligible for various educational level ranging from Elementary School (SD) to University (S1 Degree). Improving health quality is one of public welfare indicators. Realizing respective condition, BSM increases contribution in engaging with public health, welfare and environment improvement. The program is including: individual health assistance, blood donation, regular healthcare, malnutrition eradication, mobile social charity, BSM Umat Health Clinic establishment, Ambulance donation and mass circumcision. In 2013, the program had been participated by 29,400 people and 20 institutions total valued Rp3.53 billion. PT Bank Syariah Mandiri 27 orphans of former employees In 2013, the program had funded comprising of: 7 Elementary School students, 5 Junior High Schools students, 8 High Schools Students and 7 University students with total budget allocated to Rp148,561,300. 13 Annual Report 2013 PERFORMANCE HIGHLIGHTS 2013 BSM Facts In 2013 Alhamdulillah, PT Bank Syariah Mandiri (BSM) booked Assets growth to Rp9.74 trillion or 17.95% from Rp54.23 trillion in 2012 to Rp63.97 trillion in 2013 Good Corporate Governance (GCG) implementation self-assessment composite score carried by BSM to Bank Indonesia reached to 1.85 or “Good” category Total Third Party Fund collection rose by Rp9.05 trillion or 19.09% from Rp47.41 trillion in 2012 to Rp56.46 trillion in 2013. Awards in various sectors from several institutions reached to 42 awards both in national and international levels. The achievement indicates high public trust and appreciation level to BSM. Finance disbursement grew by Rp5.71 trillion or 12.75% from Rp44.76 trillion in 2012 to Rp50.46 trillion in 2013 Equity increased by Rp681 billion or 16.29% from Rp4.18 trillion in 2012 to Rp4.86 trillion in 2013. Annual Report 2013 14 PT Bank Syariah Mandiri BSM held Rakernas 2013 on December 19 – 21, 2013. The Rakernas was participated by Board of Commissioners, Sharia Supervisory Board, Board of Directors, Division Head, Unit Head and Branch Office Head. Rakernas aimed to align BSM people perspective and spirit in achieving business target. Rp Trillion Assets 60 48,67 50 40 Rp Trillion Loans 63,97 54,23 44,75 40 30 32,48 30 36,73 23,97 20 20 10 10 - 2010 2011 2012 Rp Trillion Third Party Fund 47,41 50 2013 2010 2011 2012 2013 Rp Trillion Equity 56,46 4,86 5 4,18 42,62 40 30 50,46 50 4 29,00 3,07 3 20 2 10 1 2,02 2010 PT Bank Syariah Mandiri 2011 2012 2013 2010 15 Annual Report 2013 2011 2012 2013 PERFORMANCE HIGHLIGHTS 2013 Description Financial Position Assets Earning Assets Financial Position 2013 Placements with SBIS FASBIS and Reverse Repo SBSN Loans Liabilities Temporary Syirkah Fund Marketable Securities issued Third Party Fund a. Demand Deposits b. Savings c.Deposits Equity 63,97 Assets (in Rp billion) 60,00 1. No information on the highest, lowest, closed share price and share volume is available as BSM was not involved in the Indonesia Stock Exchange trade activities by the year-end of 2013. 48,67 50,00 40,00 32,48 30,00 22,04 17,067 20,00 10,00 2. No information on amount of bonds/sukuk/convertible bonds is available as BSM has not issued any bond, sukuk or convertible bond by the year-end of 2013. 54,23 6,87 8,27 9,55 2005 2006 12,88 2004 2007 2008 2009 2010 2011 2012 2013 Assets Rp63,97 billion Annual Report 2013 16 PT Bank Syariah Mandiri in Rp billion 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 6.870 8.273 9.555 12.885 17.066 22.037 32.482 48.672 54.229 63.965 6.404 7.971 8.913 12.269 16.399 21.319 30.744 44.918 50.640 58.947 325 1.373 780 670 1.305 2.381 3.412 4.850 3.125 5.918 5.296 5.848 7.415 10.326 13.278 16.063 23.968 36.727 44.755 50.460 1.420 1.700 2.658 2.647 2.343 3.273 5.010 7.041 9.169 11.029 4.901 5.940 6.200 9.427 13.315 16.963 25.251 37.858 40.380 47.574 200 200 200 400 200 200 200 700 500 500 5.725 7.037 8.220 11.106 14.898 19.338 28.998 42.618 47.409 56.461 981 1.261 2.054 1.846 1.812 2.591 4.015 4.669 6.434 7.525 1.536 1.958 2.668 3.872 5.284 7.163 9.873 14.424 19.148 22.101 3.208 3.818 3.498 5.388 7.802 9.584 15.110 23.525 21.827 26.834 549 633 697 811 1.208 1.600 2.021 3.073 4.181 4.862 56,46 50.00 50,46 Loans (in Rp billion) 44,75 45.00 40.00 47,41 42,62 40.00 35.00 35.00 23,97 30.00 25.00 25.00 5,30 5,85 7,41 19,34 20.00 13,28 15.00 29,00 30.00 16,06 20.00 10.00 Third Party Funda (in Rp billion) 50.00 45.00 36,73 15.00 10,33 10.00 5.00 5,72 7,04 8,22 2004 2005 2006 11,11 14,90 5.00 - 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Loans Rp50,46 billion PT Bank Syariah Mandiri 2007 2008 2009 2010 2011 2012 2013 Third Party Fund Rp56,46 billion 17 Annual Report 2013 PERFORMANCE HIGHLIGHTS 2013 Statement of Income 2013 Description Statement of Income Income from Fund Management Bank as Mudharib Third Party Rights on Temporary Syirkah Fund Profit Sharing Income from Fund Management Bank as Mudharib - Net Fee Based Income Operating Income Income Before Tax Expense Net Income Comprehensive income Earning per Share 5.438 4.500 3.771 4.000 3.500 2.768 3.000 2.500 1.736 2.000 1.500 1.000 4.685 Income from Fund Management Bank as Mudharib( (in Rp billion) 5.000 584 865 934 1.197 2005 2006 2007 2.071 500 2004 2008 2009 2010 2011 2012 2013 Income Rp5.438 billion Annual Report 2013 18 PT Bank Syariah Mandiri in Rp billion 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 584 865 934 1.197 1.736 2.071 2.768 3.771 4.685 5.438 269 386 455 512 768 902 1.162 1.781 1.914 2.081 315 479 479 685 968 1.169 1.606 1.990 2.771 3.357 102 94 145 210 301 347 567 1.082 1.139 1.193 141 137 101 167 283 426 580 761 1.119 898 150 137 95 168 284 418 569 748 1.097 884 103 84 65 115 196 291 419 551 806 651 - - - - - - - 553 807 651 1.443 1.169 914 1.611 1.759 2.210 3.179 3.376 3.382 2.232 900 Operating Income (in Rp billion) 1.200 Net Income (in Rp billion) 1.000 651 898 700 551 761 800 419 500 580 600 426 400 200 806 1.119 141 137 101 291 300 283 167 100 196 103 84 65 115 - 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2004 Operating Income Rp898 billion PT Bank Syariah Mandiri 2005 2006 2007 2008 2009 2010 Net Income Rp651 billion 19 Annual Report 2013 2011 2012 2013 PERFORMANCE HIGHLIGHTS 2013 Description Key Ratio Capital Adequacy Ratio (CAR) Return on Assets (ROA) - Gross Ratios of 2013 Return on Assets (ROE) - Net Finance to Deposit Ratio Non-Performing Finance - Net Non-Performing Finance to Total Finance (NPF Gross) Net Interest Margin (NIM) Quick Ratio Debt to Equity Ratio Debt to Assets Ratio Capital Adequacy Ratio (CAR) 25,00% 20,00% 15,00% 10,57% 11,88% 12,56% 14,57% 12,43% 12,66% 12,39% 13,82% 14,10% 10,60% 10,00% 5,00% 0,00% 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 CAR 14,10% Annual Report 2013 20 PT Bank Syariah Mandiri 2004 2005 2006 2007 2008 2009 2010 10,57% 11,88% 12,56% 12,43% 12,66% 12,39% 10,60% 2,86% 1,83% 1,10% 1,53% 1,83% 2,23% 22,28% 14,56% 10,23% 16,05% 21,34% 92,50% 83,09% 90,21% 92,96% 1,97% 2,68% 4,64% 2,42% 3,50% 6,91% 2012 2013 14,57% 13,82% 14,10% 2,21% 1,95% 2,25% 1,53% 21,40% 25,05% 24,24% 25,05% 15,34% 89,12% 83,07% 82,54% 86,03% 94,40% 89,37% 3,39% 2,37% 1,34% 1,29% 0,95% 1,14% 2,29% 6,94% 5,64% 5,66% 4,84% 3,52% 2,42% 2,82% 4,32% 6,83% 5,63% 6,31% 6,73% 6,62% 6,57% 7,48% 7,25% 7,25% 162,26% 207,16% 118,60% 171,09% 225,37% 209,34% 202,90% 262,62% 155,26% 178,65% 258,78% 268,79% 381,16% 326,19% 193,87% 204,53% 247,94% 229,11% 219,31% 226,85% 20,67% 20,55% 27,81% 20,54% 13,73% 14,85% 15,42% 14,47% 16,91% 17,24% 30,00% Return on Assets (ROA) - Gross 3,00% 2011 Return on Assets (ROE) - Net 2,86% 25,05% 24,24% 25,05% 2,25% 2,23% 2,21% 1,83% 2,00% 1,53% 1,95% 1,83% 22,28% 1,53% 1,10% 2006 10,23% 10,00% 0,00% 2005 2007 2008 2009 2010 0,00% 2011 2012 2013 2004 2005 2006 ROA 1,53% PT Bank Syariah Mandiri 15,34% 14,56% 1,00% 2004 16,05% 20,00% 21,34% 21,40% 2007 2008 2009 ROE 15,34% 21 Annual Report 2013 2010 2011 2012 2013 PERFORMANCE HIGHLIGHTS 2013 Non-Financial Description 2013 Office Network Employees ATM Network (BSM, Bank Mandiri, ATM Bersama, ATM prima, MEPS) Financing Customers to total Financing 853 Office Network 800 764 669 700 600 270 200 134 164 7.902 8.000 313 300 11.788 10.000 390 400 14.000 12.000 507 500 16.945 15.999 Employees 16.000 6.000 212 4.000 4.544 1.913 2.127 2.032 3.003 3.493 2.000 100 0 0 2004 2005 2006 2007 2008 2009 2010 2004 2011 2012 2013 Office Network 853 Annual Report 2013 2005 2006 2007 2008 2009 2010 2011 2012 2013 Employees 16.945 22 PT Bank Syariah Mandiri 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 134 164 212 270 313 390 507 669 764 853 1.913 2.127 2.032 3.003 3.493 4.544 7.902 11.788 15.999 16.945 7.733 13.709 13.291 22.187 27.199 34.924 47.000 65.118 109.686 144.865 344.000 490.377 658.307 896.692 1.100.404 1.423.725 1.989.927 2.864.087 3.873.043 6.515.135 150.000 140.000 130.000 120.000 110.000 100.000 90.000 80.000 70.000 60.000 50.000 40.000 30.000 20.000 10.000 - 144.865 ATM Network 7.000.000 Customers 6.515.135 6.000.000 109.686 5.000.000 3.873.043 4.000.000 7.733 2004 13.709 13.291 2005 2006 22.187 2007 27.199 34.924 47.000 2009 2010 344.000 490.377 658.307 896.692 1.423.725 1.100.404 - 2011 2012 2013 2004 ATM Network 144.865 PT Bank Syariah Mandiri 1.989.927 2.000.000 1.000.000 2008 2.864.087 3.000.000 65.118 2005 2006 2007 2008 2009 2010 Customers 6.515.135 23 Annual Report 2013 2011 2012 2013 The Company at a Glance BSM performs and exists under business idealism and spiritual value harmonization. BSM grows as a bank which is succeeded in combining both values as business operational activity foundation. Annual Report 2013 24 PT Bank Syariah Mandiri Banking Hall BSM - BSM Banking Hall - Comfort in performing transaction for all society. PT Bank Syariah Mandiri 25 Annual Report 2013 The Company at a Glance Name PT Bank Syariah Mandiri Address Wisma Mandiri I Jl. MH. Thamrin No. 5 Jakarta 10340 – Indonesia Telephone (62-21) 2300 509, 3983 9000 (hunting) Call Center BSM Call 14040 (021) 2953 4040 Facsimile (62-21) 3983 2989 Corporate Identity Website www.syariahmandiri.co.id Email dkh@bsm.co.id Social Media Bank Syariah Mandiri @syariahmandiri Establishment Date October 25, 1999 Oeprational Date Since November 1, 1999 Authorized Capital Rp2.500.000.000.000 ,- Annual Report 2013 26 PT Bank Syariah Mandiri Wisma Mandiri I and II, MH. Thamrin Street 5, Jakarta is a Head Office of BSM. Located in most strategic location in the Capital, that drives BSM to continuously perform as leading Sharia Bank in Indonesia. Paid-in Capital Rp1.489.021.935.000,Equity Rp4.861.998.914.310,Service Office 853 service offices nationwide ATM Network Total ATM reaches to 144,865 networks comprising of: • ATM Syariah Mandiri, • ATM Mandiri, • ATM BERSAMA, • ATM Prima, dan • Malaysia Electronic Payment System (MEPS). Total Employees 16,945 employees Rating AA+ (idn), Pefindo 2013 PT Bank Syariah Mandiri 27 Annual Report 2013 The Company at a Glance M ulti-dimensional crisis hampered Indonesia in 1997 – 1998 brought distinct blessing for Sharia Banking System milestone in Indonesia. When the conventional Banks severed the economic crisis, a paradigm on new concept to save the economy from prolonged crisis was flourishing. On the other hand, to recover economy generally, the Government took an initiative to merger 4 (four) Government Banks which were Bank Dagang Negara, Bank Bumi Daya, Bank Exim and Bapindo into one entity, a strong bank named PT Bank Mandiri (Persero) Tbk. on July 31st, ,1999. The merger policy was also determined PT Bank Mandiri (Persero) tbk as majority owner of PT Bank Susila Bakti (BSB). PT BSB is a conventional bank owned by PT Bank Dagang Negara employees welfare foundation and PT Mahkota Prestasi. To recover from economic crisis, PT BSB was also mergered with several banks and invited foreign investors. As an action plan of Sharia Economy System Development initiative, the Government implemented Law No. 10 of 1998 which granted an opportunity for Commercial Banks to serve sharia transaction (dual banking system). As a response, PT Bank Mandiri (Persero) Tbk consolidated and established Sharia Banking Development team, aiming to develop Sharia Banking Service on PT Bank Mandiri (Persero) Tbk. corporate group. History Brief Sharia Banking Development Team assumed that the implementation of the Law as a momentum to convert PT Bank Susila Bakti from Conventional Bank to Sharia Bank. Therefore, Sharia Banking Development Team had to immediately prepare its system and infrastructure that BSB business activity was transformed from Conventional bank to a Bank operated based on sharia-principle under the name of PT Bank Syariah Mandiri as stated on Notarial Deeds: Sutjipto, SH Mo. 23 dated September 8th, 1999.. BSB business activity business transformation to sharia commercial bank was confirmed by Bank Indonesia Governor under BI Governor Decree No. 1/24/KEP/BI/1999, October 25, 1999. Hereinafter, under the Senior Deputy of Bank Indonesia Governor Decree No. 1/1/KEP.DGS/1999, BI approved the name transformation to PT Bank Syariah Mandiri (BSM). Annual Report 2013 28 PT Bank Syariah Mandiri BSM Head Office from front angle (MH Thamrin street, Jakarta). The position is located at the heart of Capital contributed spirit to all BSM people to drive the Company as leading Sharia Bank in Indonesia. Milestone of PT Bank Syariah Mandiri Followign the legal confirmation and recognition, PT Bank Syariah Mandiri was officially operated since Monday, 25 Rajab 1420 H or November 1, 1999. PT Bank Syariah Mandiri exists and appears carrying business idealism and spiritual value harmonization. Bank Syariah Mandiri grows as a bank which is succeeded in combining both values, as the operational activity foundation. 1955 Establishment of PT Bank Industri Nasional (PT BINA) 1967 PT BINA was transformed into PT Bank Maritim Indonesia 1973 PT Bank Maritim Indonesia was transformed into PT Bank Susila Bakti 1999 PT Bank Susila Bakti was converted into sharia bank and changed its name into PT Bank Syariah Mandiri Business idelism and spiritual value harmonization becomes an excellence of Bank Syariah Mandiri for its part on Indonesian banking industry. PT Bank Syariah Mandiri 29 Annual Report 2013 The Company at a Glance BSM Vision and Mission T o support corporate objectives achievement, PT Bank Syariah Mandiri (BSM) views the necessity to implement Vision and strengthen mission of the Company. The corporate mission strengthening is carried by aligning former mission statement with actual condition. BSM has implemented BSM Vision, Mission and “ETHIC” Shared Values. The Bank also has disseminated BSM Vision, Mission and “ETHIC” Shared Values to entire management of BSM to acknowledge, understand and conduct BSM Vision, Mission and “ETHIC” Shared Values (ref: Circular Letter No. 10/001/UMM dated January 30th, 2008 as amended under SE No. 16/005/UMM dated March 10th, 2014 on The 7 (Seven) Fundamentals of BSM. Vision To Lead The Development of Noble Economic Civilization. Mission 1. Achieving sustainable growth and profit exceeding industry average, 2. Prioritizing low-cost fund collection and finance disbursement on Micro and SME segment, 3. Developing talent management and sound working environment, 4. Incerasing awareness towards the society and environment, 5. Developing universal sharia values. Explanation about Vision Statement “Leading Noble Economic Civilization” is defined that: “BSM will become the leader in Developing Economic Civilization of the people which is more noble, fair, honor, welfare – bring welfare, Sharia-based, high value and excellent.” a. “Leading” as being the foremost, b. “Development” is benefit realization by seeking to improve in continuous and sustainable manners within generations, c. “Economic Civilization” is a condition where the humankind has developed effective procedures (tradition, culture, process, system) in utilizing human resources and in producing and trading goods and services (Mirriam Webster Online), d. “Noble” is honor, fair, respected, welfare – bring welfare, Sharia-based, high value and excellent. Explanation about Mission No. Mission Explanation 1. Realizing sustainable growth and profit exceeding industry average. That BSM growth and profit always exceeds industry average achieved under Sustainable Competitive Advantage. 2. Prioritizing low-cost fund collection and finance disbursement on Micro & SME Loan. That BSM prioritizes low-cost fund and finance disbursement on Micro & SME Loan. 3. Developing Talent Management and Sound Working Environment. That BSM continuously develops Human Capital development starting from tahap attraction, identification, development, deployment to retention program, and sound Working Environment. 4. Developing awareness to society and environment. That BSM always seeks to disseminate higher benefit to the society and environment within times . 5. Developing Universal Sharia Values. That BSM is committed to develop corporate governance based on knowledge and humanity values accepted by the society universally. Annual Report 2013 30 PT Bank Syariah Mandiri E T (Excellence) C (Teamwork) BSM Shared Values (Customer Focus) H (Humanity) I (Integrity) To realize the corporate Vision and Mission, BSM people hall share for BSM under common values. The values are acknowledged as BSM Shared Values. BSM Shared Values is ETHIC (Excellence, Teamwork, Humanity, Integrity and Customer Focus) Excellence: Seeking to achieve perfection through integrated and sustainable improvement. Integrity: Understanding and Complying with professional ethical code and paradigm and noble attitude. Teamwork: Developing synergical working environment Customer Focus: Understanding and fulfilling customers eneds (external and internal) to bring BSM as trusted and advantageous partner. Humanity: Highly upholding religious humanity values. PT Bank Syariah Mandiri 31 Annual Report 2013 The Company at a Glance T Corporate Values o support the Company’s vision and mission realization, PT Bank Syariah Mandiri (BSM) formulates Corporate Shared Values acknowledged as BSM Shared Values under BOD Circular Letter No. 10/001/UMM dated January 30th, 2008 on BSM Vision, Mission and “ETHIC” Shared Values. To actualize the Vision and Mission, BSM people shall share for BSM under common values. The values are acknowledged as BSM Shared Values. BSM Shared Values is ETHIC (Excellence, Teamwork, Humanity, Integrity and Customer Focus), with 10 core conducts, as follows: Shared Values Excellence perfect resultMencapai hasiloriented yang mendekati sempurna (perfect resultoriented) Teamwork Developing synergical workingkerja environment Mengembangkan lingkungan yang saling bersinergi Humanity Developing awareness to humanity and environment Mengembangkan kepedulian terhadap kemanusiaan dan lingkungan Integrity Noble and honored attitude, and dan preserving professional Berperilaku terpuji, bermartabat, menjaga etika ethicsi profesi Customer Focus Developing awareness on customers seeking to Mengembangkan kesadaran tentang and pentingnya nasabah exceeding customers expectation external) dan berupaya melampaui harapan(internal nasabahand (internal dan eksternal) Annual Report 2013 32 PT Bank Syariah Mandiri Main Conducts Perilaku Utama • Prudence: Preserving trust and improvement. Menjaga amanah danperforming melakukancontinuous perbaikan process proses terus menerus • Competence: Developing expertise based ontugas assigned and banker professional demand Meningkatkan keahlian sesuai yangjob diberikan dan tuntutan profesi bankir • Trusted &Trust: Developing trustedperilaku and faithful Mengembangkan dapatconducts dipercaya dan percaya • Contribution: Providing positive and optimum contribution Memberikan kontribusi positif dan optimal • Social & Environment care: Having awareness theterhadap environment and social Memilikisincere kepedulian yang to tulus lingkungan dan sosial • Inclusivity: Developing fostering attitude Mengembangkan perilaku mengayomi • Honesty: Honest Jujur • Good Governance: Performing good Melaksanakan tatagovernance kelola yang baik • Innovation: Developing process,service and product exceeding customers expectation Mengembangkan proses, layanan, dan produk untuk melampaui harapan nasabah • Service Excellence: Providing bestlayanan serviceterbaik exceeding expecatition Memberikan yangcustomers melampaui harapan nasabah PT Bank Syariah Mandiri 33 Annual Report 2013 The Company at a Glance Target and Objectives T arget and objectives of BSM are in line with its business, that will establish sustainable synergy. The BSM target and objectives are constituted on 5 (five) main working programs, a follows: BSM Five Main Working Program 2013: 1. Productivity per employee realization from Rp66.40 million to Rp111.70 million, through: a. Net income growth at least to Rp1 trillion, b. Low cost fund improvement (minimum portion of 50%), c. Micro and SME finance growth (minimum portion of 74%), d. Business efficiency improvement (maximum CER at 55.04%), e. FBI growth minimum at RP1.23 trillion. 2. Maintaining assets quality (APYD/AP) maximum 2.42% and NPF Gross maximum to 2.30%, and NPF net maximum at 1.40%. 3. Service quality improvement to be the 1st rank in Sharia Banking. 4. Implementation of Saturn project (synergy with Bank Mandiri and other subsidiaries of Bank Mandiri), Corporate Plan 2013 and business alliance with PT Pos Indonesia and Core Banking System 2nd Phase 5. Developing employees competency and strengthening ETHIC Shared Values implementation. 10 Performance Priority 2013 1. Increasing net income at least reaching Rp1 trillion, Annual Report 2013 2. Collecting third party fund at least Rp10.40 trillion and maintaining consumer fund portion minimum 55% from low cost fund portion minimum 50%, 3. Disbursing financing prudently minimum Rp9.8 trillion with Micro and SME finance portion minimum 74%, 4. Controlling Financing quality that NPF Gross maximum 2.30% with NPF Net maximum to 1.40% and APYD/AP maximum to 2.42%, 5. Improfing business efficiency that cost to income ratio maximum to 55.04%, 6. Collecting fee based income minimum at Rp1.23 trillion, 7. Winning 1st service quality rank in Shari Banking, 8. Implementing Saturn Project (synergy with Bank Mandiri and other subsidiaries of Bank Mandiri), Corporate Plan 2013 and business alliance with PT Pos Indonesia, 9. Implementing new 2nd Phase Core Banking System, 10. Strengthening Competency-Based Human Resource through e-Learning and Knowledge Management development and Corporate Values (ETHIC) internalization. Key Strategy Transformation 2013 becomes the third year on BSM Second Transformation (2011 – 2015). The core of BSM Second Transformation is to increase productivity and develop synergy with Bank Mandiri Group. The productivity is carried namely throughout: business transformation, process transformation, IT system transformation and human resources transformation. Bank Mandiri has brought additional paid-in capital plan amounting to Rp30.78 billion as land and building in December 2013 from prior plan of Rp500 billion. Additional paid-in capital amounted to Rp500 billion will be altered to 2014 to strengthen capital and business expansion. Key business transformation conducted in 2013 constituted organizational and working procedure transformation at Bank Syariah Mandiri outlets and Product Centric to Customer Centric approach. The transformation is sequence of organizational and working procedure transformation at Head Office outlets and Product Centric to Customer Centric approach in prior years. Customer Centric approach is aimed that BSM to provide more accurate solution to conform with customers needs. 34 PT Bank Syariah Mandiri BSM is a company who upholds nationalism spirit. One of the nationalism spirit actualization is by choiring national song: Indonesia Raya in every official event held by the Company. 5. Seeking additional cash paid-in capital realization from Bank Mandiri amounted to Rp500 billion based on Business Plan 2014. Transformation process is to advance Financing Operation Center (FOC) and Four Eyes Principle approach improvement to increase prudentiality on lending process. FOC is established at 5 (five) major cities such as Medan, Jakarta (2 FOC), Bandung, Surabaya and Makassar. On the other hand, to serve outlet distanced from those 5 (five) cities, FOC Community is also established in other 12 (twelve) cities. Moreover, the Bank has also prepared several plans and developments in 2013 to achieve the corporate objectives, among others: 1. The Bank has implemented new Core Banking System (iBSM) second phase replacing former Core Banking. 2. Advancing Four Eyes and Segregation of duty principles implementation on lending via Front End (Financing Assessment and Financing Operation Center functions), and Back End (Recovery and Collection functions). 3. Advancing synergical initiative with Bank Mandiri as Holding via BSM deposit product selinng, pawn product selling, finance product referral for Commercial and Corporate segments. 4. Performing Talent Management and Knowledge Management development. 5. Performing Branching Strategy. IT System transformation is continuing migration from former Core Banking System to new Core Banking System. The IT system transformation is aimed to assist the BSM Customers in performing every necessity banking transaction. Human Resources (HR) transformation is carried namely through Talent Management and Knowledge Management system improvement. The HR transformation is aimed to create reliable and highly engaged HR of BSM. Significant progress which are forecasted to be realized and business prospect in 2014 are as follows: 1. Advancing transformation process from Product Centric to Customer Centric approach. 2. Performing Corporate Plan project implementation and iBSM completion. 3. Advancing synergical project with Bank Mandiri and other subsidiaries of Bank Mandiri. 4. Carrying the Redefining and Strengthening The Fundamental of BSM. PT Bank Syariah Mandiri 35 Annual Report 2013 The Company at a Glance Banking Products and Services Funding Products • Tabungan BSM Saving account in rupiah currency under Mudharabah Mutlaqah agreement with cash withdrawal facility on mutually approved conditions. • BSM Tabungan Berencana Time saving account with progressive profit sharing and guarantee of predefined fund target achievement and is complemented with insurance protection. • BSM Tabungan Simpatik Saving account based on the wadiah principle, in which cash withdrawal can be made at any time based on the mutually agreed conditions. • BSM Tabungan Mabrur Saving account to assist the society to plan hajj & umra pilgrimage • BSM Tabungan Mabrur Junior Saving account to assist the society to plan hajj & umra pilgrimage for children. • BSM Tabungan Dollar Dollar denominated saving account with ease of cash withdrawal and deposit transactions at any time or in accordance with BSM policy using withdrawal form. Annual Report 2013 36 PT Bank Syariah Mandiri transactions with the management based on the wadiah yad dhamanah principle. • BSM Tabungan Investa Cendekia (TIC) Time saving account for financial planning especially for children education plan. • BSM Tabungan Perusahaan Saving account especially for collecting current accounts fund outstanding for legal entity company/institution using auto-save feature. • BSM Obligasi Long-term securities based on sharia principle which obligated Entity (Bank Syariah Mandiri) to pay fee of Profit Sharing/Coupon and repay Sharia Bonds Fund during the maturity period. • BSM Tabungan Kurban Saving account in Rupiah currency to assist the customers in planning Kurban and Aqiqah. • BSM Tabungan Pensiun Saving Account in Rupiah currency in cooperation with PT Taspen for Indonesia civil servant pensioners. • BSM TabunganKu Individual Saving Account with easy and simple requirement issued collectively by Indonesian banks to foster saving habit and improve society welfare. • BSM Time Deposit Time investment product with withdrawal only on certain maturity period based on mutually agreed condition. • BSM Deposito Valas Time investment product in foreign curency with withdrawal only on certain maturity period based on mutually agreed condition. • BSM Giro Saving facility with withdrawal at any time by using cheque, promissory notes or other payment instrument under wadiah yad dhamanah principle. • BSM Giro Valas A USD-denominated saving account for ease of transactions with the management based on the wadiah yad dhamanah principle. • BSM Giro Singapore Dollar A SGD-Denominaed saving account for ease of transactions with the management based on the wadiah yad dhamanah principle. • BSM Giro Euro A Euro-Denominated saving account for ease of PT Bank Syariah Mandiri 37 Annual Report 2013 The Company at a Glance • BSM Pembiayaan Istishan Good procurement fnancing under Istishna scheme as short, medium and long-term financing to meet procurement requirement (istishna object), where the installment period exceeding goods procurement period (goods in process fi and the bank recognizes income which become the bank’s share during the installment period both when the procurement is based on goods shipping percentage or after the goods is finished. • Financing dengan Skema IMBT (Ijarah Muntahiyah Bittamilk) Ijarah Muntahiyah Bittamilk financing is a financing facility under leasing scheme on a leased object between the Bank and Customers during certain period ended with goods ownership for the customers. • Pembiayaan Mudharabah Muqayyadah Off Balance Sheet Mudharabah Muqayyadah Off Balance Sheet is Mudaharabah Muqayyadah fund disbursement where the Bank serves as channeling agent that the Bank did not face any risk. • BSM Customer Network Financing BSM Customer Network Financing (BSM - CNF) is working capital financing facility provided to customers (agent, dealer and others) for purchasing goods inventory for Partners (ATPM, producers/distributors and others) in cooperation with the Bank. Financing Product • BSM Pembiayaan Mudharabah Financing facility where entire working capital needed by the customers facilitated by the bank. Benefit received is shared based on mutually agreed profit sharing scheme. • BSM Pembiayaan Resi Gudang BSM Resi Gudang Financing is commercial transaction financing on tradable commodity/product generally with main collateral as financed commodity/product and located in independently controlled warehouse or place. • BSM Pembiayaan Musyarakah Special Financing for working capital, where the fund from the bank is share of customers business capital and the profit is shared based on mutually agreed profit sharing scheme. • BSM Pembiayaan Education Short and Medium Term Financing used to fulfill admission fee requirement for school/university/other education institution or enrollment fee during the academic year/new semester registration under ijarah agreement. • BSM Pembiayaan Murabahah Financing based on trading agreement between the bank and customers where the Bank purchase goods required and re-sel to the customers at basic price added with profit margin based on mutually agreed scheme. • PKPA Financing for Members of Cooperatives (PKPA) is financing for members of cooperative to fulfill the members’ consumer requirement (collective) who proposes financing to employees cooperative • BSM Pembiayaan Talangan Haji Special bailout facility from the Bank to customers to cover hajj fund shortage/seat booking during the BPIH settlement. Annual Report 2013 38 PT Bank Syariah Mandiri • Pembiayaan Peralatan Kedokteran Medical Equipment Financing is a financing facility for the medical/health professionals to procure new supporting medical equipment. • BSM Implan consumer financing product in the rupiah currency for company permanent employees through collective application (in group). • Pembiayaan Dana Berputar Working capital financing facility under musyarakah scheme which withdrawal can be conducted at any time based on customers real needs. • BSM Optima Pembiayaan Pemilikan Rumah BSM Griya Optima Mortgage is mortgage facility with additional benefit of extra financing faciltiy which can be withdrawn by the customers at particular time as long the collateral coverage is still adequate to cover total financing and by calculating customers debt to service ratio. • Pembiayaan Umrah Short-term financing allocated to support umra pilgirmage expense such as air fare, accommodation and other umra expenditure preparation under ijarah agreement. • BSM Pembiayaan Griya BSM BSM Griya BSM Financing is short , medium or long term financing to support housing (consumer) purchase both new and used, at developer circumstances under murabahah system. • BSM Pembiayaan Griya BSM Bersubsidi BSM Subsidized House Financing is a financing facility for procurement of the Simple Healthy House (RS Sehat/RSH) from a developer company with the government subsidy. • BSM Sistem Pembaayaran Off Line Payroll BSM Off Line Payroll System can be used by an institution with large customers to perform payroll form institutional customers in entire BSM outlets. • Pembiayaan dengan Agunan Investasi Terikat Syariah Mandiri Financing with cash collateral where the investor defined restriction to the Bank on the investment place, method and object. • Pembiayaan kepada Pensiunan Financing for Pensioner is a consumer financing facility (including multi-use financing) for pensioners. Installments are directly deductable from the monthly pension fund. PT Bank Syariah Mandiri 39 Annual Report 2013 The Company at a Glance • BSM GPRS Mobile Banking Banking service product based on cellular phone GPR technology which provides accessibility to the customers for various banking transaction at any time and at any place. • PPBA (Pembayaran melalui menu Pemindahbukuan di ATM) Payment services for institutions (education institution, special institution, non-bank financial institution) through In-house Transfer menu at ATM units • BSM Pooling Fund Facility provided by the Bank to support the customers in managing fund in each account owned by the customer automatically based on customers’ desire. • BSM Pertukaran Valas Rupiah exchange with foreign currency or vice versa provided by BSM for the customers. • BSM Bank Garansi Written promise from the Bank to third party stated that the Bank agree to fulfill liabilities with respective third party under certain period as agreed by insured party (customers) if failed to fulfill his/her liability. Service Products • BSM Electronic Payroll Simple, secured and flexible transaction for payment of employee salary through advanced technology facility of BSM. • BSM Card A facility to perform several transactions such as fund withdrawal, payment and transfer with ATM BSM, ATM Mandiri, ATM Bersama and ATM Bank Card. Moreover, also functioned as debt card which can be used for shopping transaction in merchants with logo “Swipe your BSM card here.” • BSM SKBDN Written promise based on applicant written request committing BSM as Issuing Bank to provide payment to recipient or receive and pay promissory notes on maturity period which withdrawn by the recipient, or delegating attorney to other banks to provide payment to the recipient or to negotiate withdrawn promissory notes on document submission (presently only for BSM to BSM). • BSM Sentra Bayar BSM Sentra Bayar is a facility for receiving third party billing payment (PLN, Telkom, Indosat, Telkomsel). Sentra Bayar service can be carried with cash deposit or account debit through teller, ATM, SMS Banking or monthly auto debit. • BSM Letter of Credit Written promise based on applicant written request committing BSM as issuing bank to provide payment to recipient or the order or receive and pay promissory notes during the maturity withdrawn by the recipient or delegating attorney to other banks to provide payment to the recipient, or to negotiate withdrawn promissory notes on document submission. • BSM Mobile Banking Banking service product based on cellular phone SMS technology which provides accessibility to various banking transaction at any time and at any place. • BSM Net Banking Bank service facility for the customers for conducting banking transaction (defined by the bank) via internet network with computer facility. Annual Report 2013 40 PT Bank Syariah Mandiri • BSM Transfer Western Union Real-time on-line money remittance across different countries or in the same country (domestic). • BSM Kliring Bank draft collection on another bank that is located under the same clearance region. • BSM Inkaso Bank draft collection on another bank that is located under the same clearance region or in a different country; the collected fund is credited to the customer’s account. • BSM Intercity Clearing Bank draft (check/bilyet giro in rupiah) collection from a bank in a different clearance region, allowing for the customer to receive the collected fund the next business day. • BSM Standing Order Bank Syariah Mandiri facility for the customers to simplify their financial transactions that need repeat transfer among accounts. By this service, the customers need only a single instruction for the bank. • BSM Autosave Automatic transfer service intra current accounts and saving accounts by depositing certain balance. • BSM Transfer Valas Foreign currency transfer consists of: •Outgoing transfer from BSM customer to customer of another bank at home country or overseas. •Incoming transfer from customer of another bank at home country of overseas to BSM customer. • BSM RTGS (Real Time Gross Settlement) Rupiah currency interbank real-time transfer within the same city or different cities. Effective transfer within minutes. • Transfer Dalam Kota (LLG) Interbank fund transfer in the same local area of clearance. • Transfer D.U.I.T. (Dana Untuk Indonesia Tercinta) Overseas to Indonesia remittance service. Currently, BSM is in cooperation with Merchantrade Asia (MTA) Malaysia. • BSM Pajak Online Taxpayer facility to pay tax obligation (other than import tax payment) through automatic account debiting or by cash. • BSM Pajak Import Facility for importers to pay imported commodity tax via online channel as a requirement to ship the commodity from custom warehouse. • BSM Referensi Bank A reference letter issued by Bank Syariah Mandiri upon customer official letter for a specific purpose.. Characteristics PT Bank Syariah Mandiri 41 Annual Report 2013 The Company at a Glance Structure Organization Board of Sharia Supervisory Komaruddin Hidayat M. Syafii Antonio Mohamad Hidayat Micro Banking Directorate Network & Asset Management Directorate Corporate Banking & Treasury Directorate Hanawijaya Sugiharto Amran Nasution Micro Banking & Hajj (MHD) Small Banking (SBD) Corporate Banking (CRD) Andri V. Sabardi Teguh Budi Santoso Siti Nurdiana Consumer Banking (CND) Financing Restructuring (RSD) Commercial Banking (CMD) Rustanti Rachmi Sulistyo Budi Pawning (PWD) Financing Recovery (FRD) Jeffry Prayana Dadang Hernawan Anton Sukarna Special Financing & Syndication (FSD) Indra Falatehan Operation (OPD) Alternate Channel (ALD) Agus Tri Widodo Zul Ikbal Treasury & International Banking (TID) Tutuy Guntara Network (NWD) Retail Customer Management (RCD) Firman Jatnika Dewa Bagus Ivan Baruna Procurement & Services (PSD) Subki Matsyah Remittance Business & Transfer (RBD) Region I-V Erick Pardede Corporate Secretary (CSD) Taufik Machrus Branch Annual Report 2013 42 PT Bank Syariah Mandiri GMS (General Meeting of Shareholders) Audit Committee President Director Board of Commissioners Nomination & Remuneration Committee Achmad Marzuki Ramzi A. Zahdi Bambang Widianto* Agus Fuad Sulaeman Yuslam Fauzi Risk Monitoring Committee Risk Management Directorate Compliance Directorate Achmad Syamsudin Zainal Fanani Risk Management (RMD) Compliance (CPD) M. Fanny Fansyuri Priyo Prakoso IT Strategy & Assurance (ISD) Policy & Procedure (PPD) Roosita Abdullah Muslihan IT Operation (IOD) Human Capital (HCD) Khoirul Huda Achmad Fauzi Accounting (ACD) Learning Center (LCD) Musdar Ayub Gunawan Arief Hartoyo Retail, Micro and Small Risk Assessment (RAD) Planning Development & Performance Management (PMD) Romadhona Fitri Eka Bramantya Danuwirana Commercial and Corporate Risk Assessment (CAD) Tri Widiyono Internal Audit (IAD) Mardiana Risk Management Committee Transformation Management & Corporate Culture (TCD) Putu Rahwidhiyasa Bussiness unit Support unit Legal (LGD) Asriel Hay Pursuant to BOD No. 15/1003-KEP/DIR August 20, 2013 on PT Bank Syariah Mandiri organization structure. *) Is currently under fit and proper test by financial service authority PT Bank Syariah Mandiri 43 Annual Report 2013 The Company at a Glance Operation Area Region 3 Plaza Bumi Daya Lantai 22, Jl. Imam Bonjol No.61, Jakarta Pusat. Telp. (021) 3903969 Fax. (021) 3904395 South Sumatra Jambi Bengkulu Lampung Bangka Belitung Islands West Java Central Java D.I. Jogyakarta West Borneo Region 1 Gedung BSM Lt. 4 Jl. A.Yani No. 100, Medan, Sumatera Utara Telp. (061) 4534466 Fax. (061) 4534456 Aceh North Sumatra West Sumatra Riau Islands Region 2 Plaza Bumi Daya Lantai 22, Jl. Imam Bonjol No.61, Jakarta Pusat. Telp. (021) 3903969 Fax. (021) 3904395 Jabodetabek Banten Region 4 Komplek Darmo Galeria Blok C-1, Jl. Mayjend Sungkono No.75, Surabaya, Jawa Timur. Telp. (031) 5610554 Fax. (031) 5610556 East Java Bali Annual Report 2013 44 PT Bank Syariah Mandiri Region 5 Jl. Dr. Ratulangi No. 88 B-C-D, Makassar, Sulawesi Selatan.Telp. (0411) 833070 Fax. (0411) 833069 Central Borneo South Borneo East Borneo North Sulawesi Gorontalo Central Sulawesi West Sulawesi South Sulawesi Southeast Sulawesi East Nusa Tenggara Maluku Papua PT Bank Syariah Mandiri 45 Annual Report 2013 The Company at a Glance Company Structure PT BANK MANDIRI (Persero) Tbk. SUBSIDIARIES n PT Bank Syariah Mandiri Bank Mandiri (Europe) Limited PT Mandiri Sekuritas PT Bank Sinar Harapan Bali PT Mandiri Tunas Finance Mandiri International Remittance Sdn. Bhd. n Annual Report 2013 46 PT Bank Syariah Mandiri JOINT CONTROLLED ENTITIES AFFILIATED PT AXA Mandiri Financial Services PT Bank Syariah Mandiri PT Mandiri AXA General Insurance PT Kustodian Sentral Efek Indonesia 47 PT Bapindo Bumi Sekuritas Annual Report 2013 Westech Electronics, Singapore PT Sarana Bersama Pengembangan Indonesia The Company at a Glance A.Shareownership Structure The Bank Shareownership Structure of PT Bank Syariah Mandiri (BSM) shareownership as end of 2013 is as follows: 1. PT Bank Mandiri (Persero) Tbk. owns 99. 99999966% or 297,804,386 shares of the Bank. 2. PT Mandiri Sekuritas, owns 0. 00000034% or 1 share of the Bank. BSM Shareownership based on Deeds No. 25 dated December 30th, 2013 Shareholders Total Shares PT Bank Mandiri (Persero) Tbk. Ownership Percentage 297.804.386 99,99999966 1.489.021.930.000 1 0,00000034 5.000 297.804.387 100,00000000 1.489.021.935.000 PT Mandiri Sekuritas Total Total (Rp) B. Shareholders Profile 1. PT Bank Mandiri (Persero) Tbk. is established on October 2nd, 1998 as part of banking restructuring program held by Government of Indonesia. Bank Bumi Daya, Bank Dagang Negara, Bank Ekspor Impor Indonesia and Bank Pembangunan Indonesia mergered into PT Bank Mandiri (Persero) Tbk. PT Bank Mandiri (Persero) Tbk. is a listed company at Indonesia Stoc Exchange. Annual Report 2013 48 PT Bank Mandiri (Persero) Tbk. is operated on banking business. Shareholders of PT Bank Mandiri (Persero) Tbk. are Government of Republic of Indonesia (60%) and Public (40%). PT Bank Syariah Mandiri 2. PT Mandiri Sekuritas A subsidiary of PT Bank Mandiri (Persero) Tbk. which is operated on Management and Investment Consultant business. Founded on July 31st, 2000 as the merger of PT Bumi Daya Sekuritas, PT Exim Sekuritas, and PT Marincorp Securindo. PT Bank Syariah Mandiri is not a public listed company, that the public, Board of Directors or Board of Commissioners of BSM do not have shares ownership on BSM. C. Board of Commissioners Shares Ownership BSM assures minority shareholders right fulfillment based on prevailing Law and Good Corporate Governance (GCG) principles. Name In 2013, the Board of Commissioners did not have any shares in BSM as well as other Banks and Companies. Position Shares Shares in Other Companies Independency Status Achmad Marzuki President Commissioner None None Independent Ramzi A. Zuhdi Commissioner Member None None Independent Bambang Widianto* Commissioner Member None None Independent Agus Fuad Commissioner Member None None Non-Independent Sulaeman Commissioner Member None None Non-Independent D. Board of Directors Shares Ownership Name In 2013, the Board of Directors did not have any shares in BSM as well as in other Banks and companies. The Board of Directors members are appointed from external party without any relation with BSM affiliation and or Controlling Shareholders. Position In BSM Shares Shares in Other COmpanies Independency Status President Director None None Independent Hanawijaya Director None None Independent Amran P Nasution Director None None Independent Zainal Fanani Director None None Independent Sugiharto Director None None Independent Achmad Syamsudin Director None None Independent Yuslam Fauzi *) Is currently under fit and proper test by financial service authority PT Bank Syariah Mandiri 49 Annual Report 2013 The Company at a Glance Shares Listing Chronology PT Bank Syariah Mandiri is a private company which does not issue shares to public that the information on Shares Listing Chronology and corporate action bringing change to the total securities are not available. Other Securities Listing Chronology PT Bank Syariah Mandiri is a private company which does not issue shares to public that the information on other Securities Listing Chronology and corporate action bringing change to the total securities are not available. Company’s Supporting Professional Institution Name and Address of Notary, Legal Counsellor and Public Accountant Office The Bank has appointed and hired list of Notary and Legal Counsellor to assist litigation which is related with the Bank Business Process. Following are list of the Bank’s Notary and Legal Counsellors: a. Notary in Head Office Notary: Badarusyamsi, SH, MKn. Address: Komplek Ruko Mutiara Faza Blok RD/4 Jl. Raya Condet No. 27, Jakarta. Notary: Chairul Bachtiar, SH Address: Jl. Rambutan Raya No. 29 Pejaten Barat, Jakarta-12510. Telp: (021) 7970216, HP: 081311075575 b. Legal Counsellor Legal Counsellor: SGS Consulting Consulting Law Office. Alamat: Jl. Cipaku III No. 7, Kebayoran Baru, Jakarta Selatan. Telp: (021) 72797881 Legal Counsellor: Widiani-Sulistiono & Partners. Alamat: Jl. Gandaria 2 No. 12 B, Kebayoran Baru, Jakarta Selatan. Telp: (021) 7393795-9487779571017795 Legal Counsellor: Law Office of Remy & Partners. Alamat: Jl. Gandaria II No. 12 B. Kebayoran Baru Jakarta Legal Counsellor: Soebagjo, Jatim, Djarot Law Firm Alamat: Jl. Taman Pinang Nikel Blok PR No. 35 Pondok Indah, Jakarta Selatan. Telp: (021) 75909097 c. Public Accountant Office Public Accountant Office: Purwantono, Suherman & Surja Address: Indonesia Stock Exchange Building Tower 2 Lantai 7 Jl. Jend. Sudirman Kav. 52 - 53, Jakarta 12190 Annual Report 2013 50 PT Bank Syariah Mandiri Profile of Subsidiaries and Affiliations Mandiri International Remittance Sendirian Berhad (MIR) A subsidiary of Bank Mandiri which is operated on Money Remittance business. MIR is operated since November 29th, 2009 with Headquarter in Kuala Lumpur, Malaysia. PT Bank Syaraih Mandiri does not have any subsidiary but has several affiliations which are Subsidairies of PT Bank Mandiri (Persero) Tbk., namely as follows: PT Mandiri Sekuritas (Mansek) Bank Mandiri (Europe) Limited (BMEL) Founded in London on August 2nd, 1999. BMEL is a company which is operated in Banking industry, established to take over business activity of Bank Exim London Branch. A subsidiary of Bank Mandiri which is operated on Stock Market business. Mansek is established on July 31st, 2000 and held operating status. PT Bank Sinar Harapan Bali (BSHB) A Company operated in Banking industry since November 3rd, 1992. PT AXA Mandiri Financial Services (AMFS) Bank Mandiri and AXA Joint Venture, AMFS is operated on Life Insurance business since December 2003. PT Mandiri Tunas Finance (MTF) A Company operated on multi Finance business. MTF is established in 1989 and held operating status. PT Mandiri AXA General Insurance (MAGI) Bank Mandiri and AXA Group Joint Venture, a Company operated on General Insurance business. MAGI was officially launched on October 27th, 2011 and held operating status. PT Bank Syariah Mandiri 51 Annual Report 2013 The Company at a Glance Award In 2013, PT Bank Syariah Mandiri (BSM) obtained various awards from several institutions, both domestic and aboard. The awards reflect public trust to BS. 42 2013 30 29 16 12 10 8 2012 2011 2010 2009 2008 2007 Annual Report 2013 52 PT Bank Syariah Mandiri BSM conducted call center Grand Launching under the new name of BSM Call 14040. The new call center launching is aimed to support customers service to the customers and business partners Rating BSM always improve quality in various aspect. In 2013, PEFINDO ranked AA+ (idn) for the Company. AA+(idn) AA+(idn) AA+(idn) 2011 AA-(idn) AA-(idn) 2009 A+(idn) A+(idn) 2007 A(idn) 2013 FitchRating 2010 FitchRating FitchRating 2008 FitchRating FitchRating RATING 2006 AA+ (idn), Pefindo 2013 FitchRating PT Bank Syariah Mandiri 2012 53 Annual Report 2013 The Company at a Glance Corporate Event 30 January BSM won The Best Indonesia Islamic Bank Awards from Asiamoney SThroughout 2013, PT Bank Syariah Mandiri (BSM) held various corporate events including partnership, corporate promotion and Corporate Social Responsibility (CSR) activity. 26 February BSM won The Best Islamic Bank in Indonesia 2013 from Euromoney 11 March BSM held Entrpreneurship Training and Working Capital donation 15 April President Director of BSM received CEO Inovatif award from Gatra magazine Annual Report 2013 54 PT Bank Syariah Mandiri 26 29 September May General Meetings of Shareholders Fiscal Year 2012 BSM won Best Brand Award 2013 from SWA magazine in cooperation with MARS 13 01 June October BSM in cooperation with Mizan Publisher held gala dinner with Karen Armstorng as sourceman BSm won Best Performance Award in Indonesian Banking Award 2013 from Tempo magazine in cooperation with CRMS 31 01 July November BSM held 14th Anniversary Celebration carrying the theme “Stronger Fundamentals for Greater Indonesia BSM won Best Syariah Award 2013 from Investor Magazine 19 - 21 01 August December BSM in cooperation with Bank Mandiri to synergize BSM deposit service in Bank Mandiri network PT Bank Syariah Mandiri End Year National Coordiantion Meeting 2013 55 Annual Report 2013 The Company at a Glance List of Awards For the performance achieved in 2012 and 2013, the Company and President Director won 42 awards both at national and international levels namely on GCG, Financial Performance, Service, Marketing and Human Capital aspects as illustrated on following table: No. Name of Awards Award Organization Name of Achievement Awarding Date 1. The Best Brand Equity Champion (Islamic Banking:Silver) Markplus Insight Magazine Award for highest top of mind awareness bank from Markplus in cooperation with Markplus Insight Magazine . January 31, 2013 2. Excellence Service Award 2013 Bisnis Indonesia & Carre Award for Excellent Predicate company in providing positive experience to the customers based on survey assessment. February 7, 2013 3. Mandiri Excellence Service Award 2013 Bank Mandiri Award from Bank Mandiri to subsidiary on culture execution event. February 6, 2013 4. Platinum Trophy Award 2013 Karim Consulting Award on corporate financial performance. Bank Syariah Mandiri won Islamic Finance Award in five consecutive times from Karim Consulting. February 22, 2013 5. The Best Islamic Bank 2013 Karim Consulting Award from Karim Consulting on corporate overall performance. BSM won asThe Best Islamic Bank from Karim Consulting in 2012. February 22, 2012 Annual Report 2013 56 PT Bank Syariah Mandiri No. Name of Awards Award Organization Name of Achievement Awarding Date 6. The Most Expansive Financing Karim Consulting Award from Karim Consulting on company’s performance in disbursing financing. BSM is highest Sharia Bank in disbursing finance. February 22, 2012 7. The Most Profitable Karim Consulting Award from Karim Consulting on company’s performance in achieving income. BSM is the highset sharia bank in income realization. February 22, 2012 8. The Best Islamic Bank in Indonesia 2013 Award from internasional Euromoney for best sharia bank in Indonesia based on survey. February 26, 2013 9. Indonesia Middle Class Brand Consumers’ Choice Best Middle Class Consumer Preferred Brand Award at 9 cities in Indonesia. The Surve is conducted by Inventure in cooperation with SWA Magazine. February 27, 2013 10. Care Towards The Special Needs of Muslim CommunityThe Best Islamic Retail Bank in Indonesia PT Bank Syariah Mandiri Internasional Euromoney SWA Magazine Markplus Inc. 57 Award for the Bank which complies with Moslem Community Special Needs in Indonesia related with Financial Transaction. The Award is based on a suvey conducted by Markplus Inc in cooperation with Journal of Islamic Marketing, University of Greenwicth. Annual Report 2013 March 18, 2013 The Company at a Glance No. Name of Awards Award Organization Name of Achievement Awarding Date 11. CEO Inovatif 2013 GATRA Executive Forum Award for Executives who is considered giving positive contribution not only for the Company, but also for progressive growth towards more positive development to Indonesian society. April 15, 2013 12. Indonesian Bank Loyalty Award 2013 (Rank II) Infobank & Markplus Insight Award for Sharia Bank with high customers loyalty based on survey held by Infobank and Markplus Insight. April 17, 2013 13. Service Quality Award CCSL & Service Excellence Magazine Award on company’s service quality under survey method to the customers. The research indicators are accessibility, service process, people, service solution. The survey was held by CCSL and Service Excellence Magazine. May 28, 2013 14. Corporate Image Award Bloomberg Businessweek & Frontier Consulting Award for the Company with highest rating on survey with indicators of parameter quality, attractiveness, performance and responsibility. The Survey was held by Frontier Consulting. June 12, 2013 15. Best Service Excellence Bank Rank: II MRI & Infobank Award for service quality with 8 indicators of security, teller, customer service, room convenience, toilet, Banking Hall equipment, and ATM. The Survey was held by MRI in cooperation with Infobank. June 14, 2013 Annual Report 2013 58 PT Bank Syariah Mandiri No. Name of Awards Award Organization Name of Achievement Awarding Date 16. The Best Islamic Bank in Indonesia The Asset Hongkong Award from The Asset Hongkong as Indonesian Sharia Bank with Best Financial Performance in 2012. July 3, 2013 17. The Best Islamic Retail Bank in Indonesia The Asset Hongkong Award from The Asset Hongkong as Indonesian Sharia Bank as best in Retail banking transaction. July 3, 2013 18. The Best Islamic Trade Finance Bank in Indonesia The Asset Hongkong Award from The Asset Hongkong as Indonesian Sharia Bank with best Trade Finance Transaction. July 3, 2013 19. Platinum Trophy Award Infobank Award from Infobank on Company’s Financial Performance in 2012, BSM won award as Excellent Perforamnce Bank in more than 10 consecutive years. July 5, 2013 20. Bank Berkinerja Sangat Bagus. Infobank BSM won Excellent Performance award in 2012 for capital between Rp1 trillion to Rp5 trillion. July 5, 2013 PT Bank Syariah Mandiri 59 Annual Report 2013 The Company at a Glance No. Name of Awards 21. Indonesian Most Admired Knowledge Enterprise Award 22 Award Organization Name of Achievement Awarding Date Dunamis Award for Knowledge Management implementation in the Company. The assessment was held by Dunamis. July 24, 2013 Best Syariah 2013 Grup Majalah Investor Award as Best Sharia Bank from financial performance for Bank with Assets exceeding Rp10 trillion. The awarding organizer is Investor magazine. July 31, 2013 23. Word of Mouth Marketing 2013 Majalah SWA & Onbee Word of Mouth Marketing Award with assessment indicators are talk, promo and social network. The Survey was held by SWA and Onbee. August 29, 2013 24. Indonesia Woman Survey 2013 Kartini Magazine Best Women Brand Award based on Kartini Magazine Survey. August 29, 2013 25. The Best Islamic Bank 2013 Asiamoney The Best Islamic Bank in Indonesia Award based on Asiamoney polling to 6000 institutions in Asia. September 26, 2013 26. Indonesia Best Brand Award 2013 SWA dan MARS Brand Popular Award based on Top of Mind Advertising and Top of Mind Brand Variables, Bank with Best Product, Bank with Best Service, Trusted Bank, Strongest Bank and Market Share. The Survey was held by SWA and MARS. September 26, 2013 Annual Report 2013 60 PT Bank Syariah Mandiri No. Name of Awards Award Organization Name of Achievement Awarding Date 27. Anugerah Perbankan Indonesia (Best Performance) Economic Review Award for Best Financial Performance Sharia Bank for Core Capital to Rp1 to Rp5 trillion core capital. The award organizer was Economic Review. September 26, 2013 28. Anugerah Perbankan Indonesia (Best IT) Economic Review Award for Sharia Bank with Best Inforamtion Technology Implementation for Core Capital Category between Rp1 to Rp5 trullion. The Award organizer was Economic Review. September 26, 2013 29. Anugerah Perbankan Indonesia (Best CEO Leadership) Economic Review Award for Sharia Bank with Best CEO Commitment for Core Capital category between Rp1 to Rp5 trillion. The Award organizer was Economic Review. September 26, 2013 30. Anugerah Perbankan Indonesia (Best Modal Inti) Economic Review Award for Sharia Bank with Largest Core Capital for Core Capital category between Rp1 to Rp5 trillion. The Award organizer was Economic Review. September 26, 2013 31. Indonesian Banking Award 2013 TEMPO & CRMS Award as Best Performance for Financial Performance aspect for Sharia Bank BUKU 2 category. The award was handed by Tempo Magazine and CRMS. October 1, 2014 32. Annual Report Award 2012 Ministry of Finance, BI, Bapepam-LK, IDX, IAI, KNKG, Taxation General Directorate Award from Ministry of Finance, BI, Bapepam-LK, IDX, IAI, KNKG, Taxation General Directorate on Information Disclosure on Annual Report 2012. BSM Annual Report 2012 obtained Best Score for Non-Listed Private Financial institution category. October 17, 2013 PT Bank Syariah Mandiri 61 Annual Report 2013 The Company at a Glance No. Name of Awards 33. Best Syariah Finance 2013 34. Indonesia Middle Class Brand Champion 2013 35. Indonesia Middle Class Brand Champion 2013 36 Indonesia Brand Champion 2013 37. 38. Award Organization Awarding Date Award of Company’s financial performance based on financial statement 2012. November 7, 2013 SWA Magazine & Inventurr Award based on brand survey preferred by middle class community for Motor Vehicle Ownership loan in Sharia Bank. The organizer was SWA Magazine in cooperated with Inventur. October 31, 2013 SWA Magazine & Inventur Award based on brand survey preferred by middle class community for Mortgage in Sharia Bank. The organizer was SWA Magazine in cooperated with Inventur. October 31, 2013 Marketeers & Markplus Award for Mortgage Product: Gold Category for Bank with Assets under Rp75 Trillion. The award was handed by Marketeers in cooperation with Markplus. October 31, 2013 IT Banking Excellence Award Warta Ekonomi Magazine Award on Information Technology implementation in relation with corporate business performance. The award organizer was Warta Ekonomi. November 13, 2013 Indonesian Customer Satisfaction and Loyalty 2013 SWA Magazine & Frontier Award based on survey for customers satisfaction and loyalty, held by SWA Magazine in cooperation with Frontier. December 5, 2013 Annual Report 2013 Infobank Name of Achievement 62 PT Bank Syariah Mandiri No. Name of Awards Award Organization Name of Achievement Awarding Date 39. Indonesia Human Capital Study Award 2013 (The Best for CEO Commitment) Dunamis Award on Human Capital Development Implementation Survey in the Company. Organizer was Dunamis. December 5, 2013 40. Indonesia Human Capital Study Award 2013 (The Best for Human Capital Initiative Recruitment) Dunamis Award based on Indonesia Human Capital Study (IHCS) survey. The organizer was Dunamis. In the survey, BSM was assessed having initiative to perform best recruitment. December 5, 2013 41. The Most Trusted Companies SWA Magazine & IICG Award from SWA Magazine in cooperation with Yayasan IICG on knowledge-based GCG implementation in 2012. The award was based on Corporate Governance Perception Index by IICG. December 16, 2013 42. Net Promoter Leader The award was based on Corporate Product promotion product by the community through social media. The Survey was carried by Hachiko in cooperation with SWA magazine. December 18, 2013 SWA Magazine & Hachiko PT Bank Syariah Mandiri 63 Annual Report 2013 Human Resources Development BSM seeks to ensure availability of top talent management on strategic positions, both presenty and in years to come. Therefore, BSM implements Talent Management Program. Laporan Tahunan 2013 64 PT Bank Syariah Mandiri Yogyakarta - Keris as artwork and spiritual art PT Bank Syariah Mandiri 65 Laporan Tahunan 2013 Human Resources Development Human Resources Development H uman resources is a dominant factor which determines a Company’s success, as a potential derived from human capacity as the principal capital for the organziation in achieving its target. To ensure that top talent employees availability on strategic positions both presently and in years to come, the Bank implements Talent Management. Talent Management System Talent Retention Talent Development Talent Identification Talent Acquisition Annual Report 2013 66 PT Bank Syariah Mandiri A.Employees Profile 2) Employees profile based on career level As end of 2013, total employees of the Bank reached to 16,945 employees, grew by 5.91% from 15,999 employees as end of 2013. Increase/additional employees number is proprotional with the Bank’s expansion from number of Branch Office and Outlet under its supervision in various area. 2012 Education Level BSM Master Degree 4 Bachelor Degree 7.835 Diploma 1.163 Total 1.927 8.022 1.585 393 1.134 594 99 4.276 89 5.184 7 68 7 68 9.331 6.668 9.513 7.432 9.331 9.513 9.000 7.802 8.000 6.668 7.000 5.580 6.000 7.432 5.722 5.000 2.000 1.000 264 549 722 959 1.913 1.377 98 119 2.127 2.032 2.228 379 594 775 2.547 946 3.109 2.322 1.435 41 11 11 6 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 BSM Employees Outsource 2) Employees profile chart based on education level 9.762 9.607 10000 9000 8000 7000 6000 5.273 5000 4.375 4000 3000 1.556 1.728 2000 1000 0 231 262 Master 75 Diploma Bachelor 2012 PT Bank Syariah Mandiri SHS JNS (others) 2013 67 75 Annual Report 2013 Outsource 1 1) Employees Profile and Trend 10.000 BSM 261 Junior (Other) 3.000 Outsource 227 High School 4.000 2013 Human Resources Development B.Recruitment 3) Employees profile based on career level Career Level 2012 Executive Vice President Senior Vice President Vice President Assistant Vice President General Manager Assistant General Manager Senior Manager Manager Deputy Manager Assistant Manager Associate Manager Senior Executive Executive Junior Executive Associate Executive Non Clerk Outsource Total employees 2013 9 21 3 22 5 26 46 107 291 357 351 752 819 1.457 2.637 2.386 4 63 6.668 15.999 8 30 58 114 285 393 408 882 774 1.469 2.595 1.601 813 58 7.432 16.945 Rapid and dynamic growth drive BSM to recruit integrated, innovative and knowledgable resources that will carry sound and efficient banking operational activity. To meet respective demand, BSm carries regular and special recruitment process and program. Regular Recruitment Program A recruitment program to obtain employee candidates based on vacant shedule. Employee candidate selection and appointment refers to required qualification in hiring employees for working units at Head Office, Regional Office and Branch Office of BSM nationwide. Employees profile chart based on Career Level 3.000 2.637 2.595 2.500 2.386 813 1.469 1.457 819 774 1.500 2012 1.601 882 752 1.000 408 351 393357 58 2013 2.000 63 4 291 285 500 114 107 58 46 30 26 8 5 22 21 3 9 k er er er er er er er nt nt nt nt ve ve ve ve ler ag ag ag ag ag ag ag uti uti uti uti ide ide ide ide nC an an an an an an an res res res res xec xec xec xec M M M M M M M P P P P E E E E No l l r t y e e e e e t ra ra io ior ior ice iat tan iat Vic Vic Vic pu ne ne rV Sen sis Jun Sen soc nt ve De soc Ge Ge As nio As uti sta As e nt i c S s a e t As Ex sis As Annual Report 2013 68 0 PT Bank Syariah Mandiri Regular recruitment program is started with administrative selection, general knowledge test, psychotest, cross reference process (data clarificaiton to former company), interview test and medical check-up. Recruitment mechanism scheme: Special Recruitment Program a. Early Recruitment Program (ERP) Early Recruitment Program (ERP) Fresh graduate employee recruitment program in cooperation with university/educational institution. ERP program participant is student who meet BSM criteria, which will obtain training based on certain competency required by BSM. In 2012, Bank Syariah Mandiri developed partnership with 38 (thirty eight) state and private universities from all over Indonesia. Total participants who registered and participated on ERP program reached to 1,032 participants in 2013 and total recruited employees were 266 employees. Administration Test, General Competency Test, Psychological Test, User Interview Test, Medical b. Management Development Program (MDP) A 9 months educational program to develop BSM employees candidate potential and talent. To participate on the program, BSM employee candidate not only hsa to have good academic record but also active in student or social organization. MDP is a mechanism to prepare future Bank Syariah Mandiri leadership candidate. C.Organization and Position Rapidly changing organization circumstance both from regulation, customers demand and operational aspect drove the Bank to adjust its organization. Therefore, the Bank has to design and prepare job description to comply with organization demand. Moreover, organization effectiveness improvement to achieve expected corporate vision an dmission has to focus on employees’ conduct. Improvement of organizational effectiveness is also carried through position focus based on competency that during the organizational development process will be more dynamic and potential. To overcome aforementioned condition, BSM PT Bank Syariah Mandiri 69 Annual Report 2013 Human Resources Development has carried several organization structure planning and preparation, as follows: 1. Detailing organization structure changing to the lowest level by aligning with BSM segment centric business model. 2. Centralizing the Bank’s operational to support business model transformation which will affect on organization structure changing. 3. Recruiting employees by concerning competency gap on the new position. 4. Performing transformational management to ensure every position has been appropriately integrated. 5. Organization structure Design and organization structure implementation roadmap starting from transition to end state phase at BSM in 2015. Remuneration Scheme D.Remuneration System An initiative to support BSm target is throughout competitive remuneration appraisal as one of employee retention program realization. Moreover, BSM also seeks to provide attractive remuneration as an attractiveness to recruit high-quality employee. Remuneration program which had been carried by BSM in 2013 was by appraising employees basic salaries under general increase method in reference with inflation & merit increase which also related with employees performance. In 2013, the Management approved employees basic salaries appraisal to average of 37%. Base Salary Compensation Allowance Remuneration Variable Grade Allowance Position Allowance Expertise Allowance Oil Fuel & Cellular Phone Allowance. Cola Allowance Expensiveness Allowance. TPUK Bonus Leave & Leave Allowance Jamsostek DPLK Official Vehicle Housing Uniform Sports & Religious Activity Career Employee Health Employee Loan Official Travel Moving Allowance Benefit Annual Report 2013 Basic Salary Religious Holiday Allowance (THR) 70 PT Bank Syariah Mandiri E. Employees Assessment Performance evaluation is referring to main principle oriented on target achievement and encorouging the employees to further develop competency in delivering works. Unit Head and the Superior are in charge to provide direct guidance and motivation in form of coaching, counselling and feedback to their subordinates that will perform better work and prevent target acheivement failure by the end of the year. Performance assessment is a process inside the organization to measure employees performance under set of standards and communicate the mechanism with the employees. One of the methods to assess corporate performance is by reviewing employees performance. The assessment period conducted since January 1 to December 31 in current year. The assessment review phase is carried quarterly and annually in current assessment period. Performance evalaution consists of 2 (two) main components, as follows: a. Target: Indicating quantiative aspect from performance target (result oriented). b. Process: Representing qualitative aspect of performance (process oriented). Performance planning system is integrated among Corporate, Directorate,Working Unit and Individual with several phases, as follows: First Phase: The Bank prepares workign target which overall stated under Bank Business Plan (RBB) which had been approved by Board of Directors/Shareholders. F. Reward and Punishment Policy Second Phase: Working Unit stipulates Working Unit target based on RBB in form of BSC. The Working Unit target is directly used as Working Unit Head target in form of Division BSC, Regional Office and KPI of Branch Office. Third Phase The Working Unit prepares working target for each employee based on each Unit target. The target is calliberated by Unit Head to each employee by referrign to strategic target based on BSC (KPI) and routinity target based on job description. Evaluasi kinerja merupakan proses penilaian pencapaian hasil kerja dengan cara membandingkan antara target dengan realisasi pencapaian sasaran strategis BSC (KPI) dan sasaran rutinitas berdasarkan uraian jabatan (job description). Besides regular employes development program implementation, the Company also conducts employees competency improvement program through job enrichment & job enlargement as employees assignment on various projects namely Corplan, CBS, Saturn as well as other strategic projects and positions. Total developed employees on those programs reached to 246 employees in 2013. The Company also continues to develop employees regularly through grade promotion and appraisal as well as level promotion. In 2013, total employees who received grade and/or position promotion reached to 2,668 employees and position promotion to 659 employees. The promoted employees, both on grade and position have prior participated on administrated and competency test. Performance evaluation is an assessment process on working result achievement by comparing BSC (KPI) strategic target achievement to routine target based on jobs description realization. PT Bank Syariah Mandiri BSM always attempts to improve employees welfare based on performance acheivement under guaranteed acsh mechanism implementation and other employment facilities. Rewarsd system in BSM is applying performance assessmetn basis carried quarterly. Several reward program which had been carried by BSM to the employees are namley throughout annual bonus, reward incentive and Master Degree Scholarship program. 71 Annual Report 2013 Human Resources Development In 2013, the Company distributed employees bonus by referring to performance evaluation 2012. Total bonus distributed to the employees was averagely to 3.5 times from salary. Bank Syariah Mandiri designs position group to assist the management in implementing employees rotation/ mutation and development based on each position career path. Besides appreciation as employees performance reward, BSM also applies fair punishment syste for employee who voilated BSM regualtion. The development charged was as warning, notification and penalty based on elvel of committed violation. Competency model which has been aligned with position group, will be later applied to formulate competency profile, a set of competency which has to be have by every employee/position to optimally carry assignment which also equipped with proficiency level submitted by respective employees. G. BSM Competency Potential The promoted employee, both by grade and position, will firstly participate on series of administrative and competency tests. Technical (hard) competency is assessed through e-Learning media and conduct (soft) competency is assessed through competency assessment. Competency refers to set of knowledge, capacity and character required by an employee to carry his/her assignment optimally. The competency is brought from business startegy, corporate values as well as vision and mission. Competency characteristcs are namely: 1. Contribution on organizational success. 2. Can be observed and measurable. 3. Able to differ prominent attitude delivered by an employee. 4. Able to be developed under various methods. To align competency with Bank Syariah Mandiri objective and purpose, the Company determines required competency for Bank Mandiri employees to work optimally. Writen description on required competencies are stated on written explanation named as competency model. Bank Syariah Mandiri competency model consists of type and definition of competency, competency level, and Key Behavior Indicaor which can be observed and measured. Annual Report 2013 1. Officer Development Program (ODP) ODP is a program specially dedicated for promoted employee with position level shifting. An employee from staff level who is promoted to Officer Level. Number of staff level employee who passed ODP program in 2013 amounted to 314 employees. 72 PT Bank Syariah Mandiri BSM ODP Program Scheme No Pass No Pass Start Promotion D1 STOP STOP Education Competence Selection Admin Selection Assesment Center Strength Based General Banking Online Test MMDP is a program for Junior Officer level employee to be promoted to Middle Manager Level. In this program, the employee will be equipped with soft and hard skill competencies as well as receives self-development material such as time management, leadership and presentation skill effectively. Number of employees passed from MMDP program in 2013 was 67 employees. 3. Senior Management Development Program (SMDP) Competency – Based Human Resoruces Management (CBHRM) is an approach in building excellent human resources management centralizing on competency focus. This is aimed that the Company will increase effectiveness and consistency in implementing recruitment, promotion, rotation/mutation, remuneration, education and training, career development, performance management as well as strategic planning on human resources aspect optimally. A program for employee on Manager Level to be promoted to Head Group and Regional Head Level. The development program is a series of employees evaluation and development activities which is well- PT Bank Syariah Mandiri Self Leedership & Project Assignment planned and systematic as well as formulated basd on targeted Level characteristic. Number of staff level employee who participated on MMDP program in 2013 was 9 employees. Refinement of SMDP program scheme will always be carried as an improvement of the program implementation. 2. Middle Management Development Program (MMDP) Technical Banking & OJA Placement 73 Annual Report 2013 Human Resources Development List of HR Development Consultant No Consultant Name Purpose Working Scope Description 1 Tower Watson Salary Survey Compensation Performance and Reward Management Division 2 Dayamandiri Dharmakonsolindo Actuarial Compensation Performance and Reward Management Division 3 Konsultan Saifuddin Bachrun Remuneration Consultant Compensation Performance and Reward Management Division 4 PT Cipta Busana Jaya Man Uniform Production Benefit Performance and Reward Management Division 5 PT Dekatama Centra Woman Uniform Production Benefit Performance and Reward Management Division 6 PT Mido Indonesia Basic Uniform production Benefit Performance and Reward Management Division 7 PT Aneka Search Indo. Employees Assessment and Appointment Rest Recruitment Recruitment & Placement Division 8 PT W BSDM Outsource employees Recruitment Recruitment & Placement Division 9 Pramita Employees candidate medical checkup laboratory Recruitment Recruitment & Placement Division 10 Prodia Employees candidate medical checkup laboratory Recruitment Recruitment & Placement Division 11 Lead Pro Consulting Strength Based ODP People Development Organizational and People Development Division 12 Expert ODP Assessment People Development Organizational and People Development Division 13 PPM Management - SMDP (Senior Management Development Program) - MMDP (Midle Management Development Program) People Development Organizational and People Development Division 14 PT. Piranti Absence Machine Management Operation Operation & Services Division 15 Tower Watson HRMS Project Supporting Consultan HCD Operation & Services Division H.Employees Development and Training To ensure that the employee has competency complying with business demand, the Bank provides several trainings which engages entire line of the organization. The program is reflected on structurized training program based on competency profile and business line, including Annual Report 2013 1. Orientation and Development Program 74 Orientation and Development Program is an educational stage to support employees career stage from Banking Staff Program, Officer Development Program, Management Development Program, Middle Management Development Program. PT Bank Syariah Mandiri 2. Banking Academy 7 subsidiary program for 7 position groups, Banking Officer Program 2 positiong groups and ODP provides 8 position groups. Banking academy training program aims to develop employees knowledge, expertise and conduct which is carried structurally throughout series of programmed activities. In 2013, the Bank also conducted Middle Manager Development Program (MMDP) participated by 88 participants for employees to be promoted to Manager level. The Bank also held Manager Development Program (MDP) participated by 40 participants to prepare future leaders. Lesson through e-Learning will always be developed to develop employees competency. Every current employee 3. Enhancement Program Enhancement program aims to maintain employees knowledge, expertise and conduct to always be updated based on bank business demand, industrial dynamics and global best practice in form of workshop, trainign, certification program and Master Degree scholarship program. Education and Training Program Scheme Banking Staff Program Orientation & Development Program Leadership Development Program Micro. Retail & Consumer Banking Academy Training Program Commercial & Corporate Banking Academy Banking Academy Operation & Support Academy Sales & Services Academy Leadership & Strategic Skills Enhancement Business & Operation Banking Competencies Improvement Enhancement Program Public Training, Scholarship & Certification Throughout 2013, the Bank succeeded in carrying employees training and education program with total class to 232 in house training classes participated by 6,118 participants. The Bank also participated 247 participants on several public trainings in 2013. Improvement from program quality aspect, the Bank provides new employees education program (Banking Staff Program & Banking Officer Program) and promotional educaiton as specific Officer Development Program (ODP) based on position group. Banking Staff Program education provides PT Bank Syariah Mandiri 75 can access various training module on e-Learning. Module reading and online test activities are also part of pre-class training integrated with in-class training activity. In 2013, the Bank launched Knowledge Management program by opening BSM KM Portal and established several Community of Practice to accelerate employees learning process to be more optimum. In 2013, BSM was also selected as one of Indonesian MAKE Award 2013 winners altogether with other 10 companies. Annual Report 2013 Human Resources Development Employees Education and Training Program The Bank has educational and training program for the employee to build competency and knowledge to support each employee’s performance and career progress. 1. New Banking Staff Education Program (BSP) Banking Academy held by the Bank in 2013 applied type of training as learning, training, workhop and socialization activity. In 2013, the Bank conducted in-class training program on banking academy group to 112 training program types, 232 classes adn 6,118 participants with data, as follows: Banking Academy Implementation Data Type of Training The Bank held Banking Staff Program to sharpen newly recruited employees expertise specification. BSP learning method applies total solution belnded learning method which combined lesson through e-Learning, in-class, on the job training/ individual project assignment, coaching and mentoring to ensure achievement of education purpose by the learning participants. BSP consists of various sub-program, as follows: Total Participant Education 45 70 1.566 Training 47 131 3.435 Socialization 5 13 298 Workshop 15 18 819 Grand Total 112 232 6.118 Enhancement program is aimed to maitanin employees knowledge, expertise and conduct to be always updated based on the bank business demand, industrial dynamics and global best practice, in form of: a. Workshop 2. Banking Academy Banking academy training program is aimed to deelop employes knowledge, expertise and conduct carried structurally throughout well-programme activitiy series, as follows: a. b. c. d. Total Class 3. Enhancement Program a. Staff Level 1) BSM BSP for General, 2) BSM BSP for Frontliners, 3) BSM BSP for Operation Banking, 4) BSM BSP for Business Banking, 5) BSM BSP for Retail Banking, 6) BSM BSP for Micro Financing Analyst, 7) BSM BSP for Pawning Staff. b. BSP for Officer c. BSP for Manager Total Program Workshop is an activity facilitated by the Bank aiming to generate recommendation to develop knowledge and other regulations on behalf of the Bank’s progress which is carreid strucurally throughout series of stipulated activities. The Bank has participated 95 employees on certification program in 2013. Micro, retail & consumer banking academy Commercial & corporate banking academy Operation & support banking academy Sales & service banking academy Annual Report 2013 76 PT Bank Syariah Mandiri b. c. Certification Program capacity aspect including entire Company’s line on each line by structure, including: Certification program is employee knowldege and expertise development and measurement program on certain job sector. The Bank has carried several certificaiton program such as risk management, mutual fund trader, bancassurance, wealth management, IT, audit, HR pracice and other certification program. 1. Management Development Program (MDP) The program is aimed to develop the Bank’s employee competency standard based on industrial standard. The Bank has participated 746 employees on certificaiton program in 2012. 2. Officer Development Program (ODP) Public Training d. Public Training is an education and training program which the implementation is planned and managed by external party (both domestic and overseas), while the Bank will only send the participants to participate on the training. BSM has delegated 253 employees to participate on 103 public training in 2013. ODP is a program dedicated to staff employees to be promoted to officer level. The Bank has carried ODP which participated by 417 employees in 2013 with 314 graduated employees. 3. Middle Manager Development Program (MMDP) Master Degree Scholarship Program Master Degree Scholarship Program is a Master degree program funded by the Company for eligible employee based on criteria determined by the Bank. The Bank had sent 19 employees to participate on Master Degree Scholarship Program in 2011, 12 employees in 2012 and 24 employees in 2013. MMDP is a program dedicated for officer employees to be promoted to Middle Manager Level. The Bank has carried MMDP participated by 201 employees in 2013 with 67 graduated employees. 4. Senior Manager Development Program (SMDP) Leadership Development Program Besides development through training and education, the Bank also conducted development from employees leadership PT Bank Syariah Mandiri The program is aimed to prepare the Bank’s future leaders. The Bank has conducted MDP Batch 13 and Micro which graduated 46 employees in 2013. 77 SMPD is a program dedicated for officer employees to be promoted to Senior Manager Level. Every employees leadership training, education and development program is fully managed by the Bank with trainer from internal or external party. Every activity is supported by budget allocation to Rp31.853 billion. Annual Report 2013 Human Resources Development 1. Blended Learning Within the allocated cost, had successfully enhanced employees learning culture both through in-class, coaching & monitoring or self-learning through interactive learning process at e-learning. Blended Learning is a learing method combining on-line method on e-Learning with in-class learning method. The online module reading and exam activities also become part of pre-class training which is integrated with in-class training method. Participants of blended learning training increased by 31% or 45 program in 2012 to 59 program in 2013. e-Learning Method Scheme In Class Training Skill, Attitude, and Competency Driven l l Field Observation Action Plan E-Learning Training Presentation Tools Simulation l Role Play l Case Study l Group Discussion l Knowledge and Skill Driven I.E-Learning l l Reading Time Pre and Post Test l l l Reading Video Based Learning Active Flash/Video l Forum Discussion based Learning 2. Distance Learning Lesson through e-Learning has continuously been developed to build employees competency. Presently, every employee is able to access various training module on e-Learning. BSM supports learning process through e-Learning by adding macromedia flash-based module. BSM employees also may access 168 powerpoint material through e-Learning. The learning process on e-Learning is targeted to self-produced video learning. Lesson and training method under e-Learning are applying several methods, as follows: Annual Report 2013 78 Training under distane learning method is a traning dedicated for employees which is non-integrated with in-class training. The participant is provided by an opportunity to learn on e-Learning that the understanding level will be assessed. PT Bank Syariah Mandiri Author of “Life’s Journey,” Prof. DR. Komaruddin Hidayat, also Chairman of BSM Sharia Supervisory Board, acted as single speaker on BSM Leadership Forum. As part of building Noble Economy Civilization Spirit, BSM periodically holds executive reviews. Throughout 2013, BSM held training via e-Learning in form of sharia banking technical knowledege competition to 1,287 times, refreshment and online examination, 58% higher from 2012 which was 538 times. E-Learning Implementation Data Description 1. Test Implementation 2. Blended Training Program 3. On-line test module Total employees participated on SE refreshment exam in 2013 starting from Head of Branch Office/Division Head position was reaching to 127,551 employees, grew by 28% from 2012 which was 91,236 employees. Learning process via e-Learning is higher within years. In 2013, e-Learning utility from total module applied for on-line exam was 249 modules. Employee hits to e-Learning grew 26%, from 265,581 hits in 2012 to 493,354 his in 2013. BSM employees visiting hours to e-learning also increased by 385 from 296,304 hours in 2012 to 475,549 hours in 2013. 2012 2013 Growth 538 1.287 58% 45 59 31% 266 249 -7% 4. Visit (hits) 365.581 493.354 26% 5. Visit hour 296.304 475.549 38% 91.236 127.551 28% 6. Test participants J. Knowledge Management Program The Bank realizes that knowledge dissemination process has to be managed in structurized and comprehensive manners. To support the knowledge dissemination effort, the Bank conducted Knowledge Management (KM) project by implementing KM since 2012. Knowledge Management implementation was marked by KM Program Kick Off on June 19, 2013. Purpose of KM implementation in the Bank is to place BSM as innovative knowledge-based Sharia Bank. PT Bank Syariah Mandiri 79 Annual Report 2013 Human Resources Development The Bank has designed Knowledge Management Implementation Roadmap with illustration as follows: Building foundation for Knowledge Management (KM) 1. Obtaining support from BOD and Unit Head. 2. Carrying 14 KM recommendations. 3. Developing KM blueprint. 4. Developing knowledge map. 5. Carrying KM socialization and internalization. 6. Growing Nature Community of Practice(CoP). 7. Developing KM Management System (KMS) 8. Aligning KM initiative with business priority Implementing KM in entire organization and preparing innovation development 9. Carrying KM initiative in entire organization. 10.Performing KM socialization and promotion to entire organization. 11. Identifying and informing knowledge sources to entire organization appropriately 12.Growing knowledge sharing and collaborating culture. 13.Capturing, sharing, applying and respecting ideas and innovation 14.Fostering innovation culture through several Smart Knowledge Worker communities. 15.Capturing, sharing, applying and implementing organization success idea and experience. 2013 2014 guidance in evaluating knowledge gap occured and needed by BSM, and also functioned as reference in carrying KM activities such as Knowledge Sharing at CoP. 1. Knowledge Management Portal (KM Portal) Development KM Portal is a web-based application which is functioned to facilitate all employees in carrying knowledge sharing, collaborating, discussing, asking to experts and seeking required knowledget to support their assignments completion. 3. Community of Practice Establishment Community of Practice (CoP) is an employee group which shares caring, issue and passion related with certain topic and aims to develop knowledge and expertise by having regular engagement. BSM CoP group periodically implements sharing or discussion activity informally and the result of activity minutes of meetign is disclosed at CoP menu on KM 2. BSM Key Knowledege Taxonomy Designing 16.Utilizing KM initiative as principal in building BSM corporate university. 17.Maintaining KM initiative and innovation success. 18.Growing BSM corporate university initiative. 19.Implementing measurement, assessment and reward system towards innovation in entire organization. 20.Carrying comprehensive audit on knowledge management initiative and innovation and impact on organization’s performance. 2015 Several Initiatives which had been conducted on Knowledge Management implementation in 2013, as follows: Bringing BSM as knowledge based, innovative and spiritual Sharia Bank. Where spiritual is defined as Meaningful Life and Sense of Community Knowledge Taxonomy is a knowledge classificaiton system which enables concept and its susbdiary segregation hierarchical. BSm has desigend key knowledge taxonomy functioned as reference and Annual Report 2013 80 PT Bank Syariah Mandiri Portal that other BSM employees who did not participate on the activity wil remain acquire discussed knowledge. In 2013, BSM has 13 CoP groups, as follows: Community of Practice No Name of CoP Remarks 1. Gold Lover Expert on gold pawning 2. Komunitas Mudah 14 Expert on micro financing marketing program 3. Kapibara.com (Kapasitas Berbicara Community) Expert of funding marketing 4. Simple.Comm Expert on service sector 5. Kopabum (Komunitas Pegawai Sarapan Bubur Ayam) Expert on consumer financing marketing program 6. Clubing (Club Marketing) Expert on marketing program 7. Community of Channel Expert on branch management program 8. Kompres (Komunitas Processing) Expert on financing analysis sector 9. e Chat Expert on alternate channel sector 10. Smallink.cop Expert on small financing marketing program 11. FOC Community Expert on operational financing marketing program 12. SPRINT(Spiritual for Integrity & Competence) Expert on integrity, spiritual and competency development program 4. Participation at MAKE (Most Admired Knowledge Enterprise) Award Indoensian MAKE Study is a knowledge management implementation assessment initiative held by Dunamis Organization Services and Teleos – UK. MAKE Study aimed to develop knowledge managment activity in Indonesia and measure organizational commitment and maturity in Indonesia basde on knowledge. In 2013, BSM was awarded as one of MAKE Award 2103 award winners altogether with 10 other comapnies. PT Bank Syariah Mandiri Followinga re list of Indonesian MAKE Award 2013 winners (alphabetically): a. b. c. d. e. f. g. h. i. j. 81 PT Astra Honda Motor PT Bank Syariah Mandiri Binus University PT Federal International Finance PT GMF AeroAsia PT Pertamina (Persero) PT Telekomunikasi Indonesia Tbk PT Toyota Astra Motor PT Unilever Indonesia Tbk PT United Tractors Tbk Annual Report 2013 Human Resources Development K.Employment and Occupational Health and Safety The policy is aimed to ensure that the bank’s operational will be sustain during the disaster event. 1. Employees Health Occupational safety guideline is stated on Employment Management manual (Manual Procedure) Chapter II, Sub-Chapter B. Working environment maintenance No. MP/SI/PK/2/02, with several principals, as follows: Employee health policy is stated under Circular Letter No. 12/007/SDI, dated April 8, 2010 on PT Bank Syariah Mandiri Health Facility, with provisions, as follows: a. b) 2. Occupational Safety Health facility provision for contraced, permanent and child of employees. Health facility including inpatient, labor, outpatient, general check-up (GCU) and overseas medical treatment. Evaluating working environment periodically, mainly related with: a. Working infrastructure and environment completeness and appropriateness. b) Working environment cleanliness. c) Office space layout match. d) Working facility placing. e) Security equipment completeness and appropriateness. The Bank’s awareness on employees’ health is indicated from growing employees health/treatment expense. As illustrated on following table, Tratement Expense grew by 147% from Rp14.3 billion in 2012 to Rp35.6 billion in 2013. (in Rp) Tabel Beban Pegawai 2012-2013/Total employment expense 2012 - 2013 No Employee Expense 2012 2013 816.771.116.339 1.031.497.523.228 Beban gaji, upah, tunjangan dan kesejahteraan Pegawai 49.210.515.570 39.253.902.643 Education and training expense 50.717.535.457 56.026.119.651 4 Employment benefit expense 26.128.541.678 12.325.692.588 5 Employees social activity expense 14.390.101.286 35.611.227.034 6 Medical treatment expense 3.583.397.180 2.481.649.915 7 Recruitment expense 12.358.450.607 12.079.539.999 973.159.658.117 1.189.275.655.328 1 Employees remuneration, salary, benefit and welfare expense 2 3 Other expenses The Manager drafted memo/filling form using check list (Form: MP.DHC.II.2.1), registering facility of working/office environment which is considered imporper or needs to be supported. If there is any facility improper or incompleteness, evaluation will be carried to be later proposed to Division Head. Contingency Plan policy as stated on SE No. 13/009/OPS dated April 28, 2011 on Core Banking System Contingency Plan with several principals, as follows: a. b) Crisis management organization at head and branch office. Operational practice during disaster. Annual Report 2013 82 PT Bank Syariah Mandiri 3. Employees Turn Over Total organic employee in 2013 reached to 9,513 employees. If compared with total BSM employees in 2012 which was 9,331 employees, the employees turn over in 2012 reached to 941 employees or 9.89%. The turn over did not provide significant impact against financial performance considering the Company’s overall performance. Also, concerning that employees turn over was occured on officer at frontliner level with less than 3 years serving period, whereas the replacement resources is adequate on the workforce market. Employees Turn over 2011 - 2013 Position Year 2011 % 2012 % 2013 % Senior Manager 1 0,2 2 0,3 5 0,53 Manager 6 1,4 4 0,6 29 3,08 65 15,0 107 14,8 211 22,42 361 83,4 612 84,5 692 73,54 0 0,0 1 0,1 4 0,43 433 100 726 100 941 100 Officer Staff Basic Employee Total b. Pay for Position The employee remuneration is distribtued based on position/title c. Pay for Person The employee remuneration is distribtued based on individual expertise 4. Fair and Equal Treatment BSM ha a tagline “to be fair and bring assuance.” The tagline has a deep mening for internal (employee) and external (customer) circumstances. Fair treatment is reflected from employee remuneation scheme whcih complies with 3P principles: BSM has corporate values of ETHIC (Excellence, Teamwork, Humanity, Integrity and Customer Focus). The values become a spirit for entire employees and management of BSM. a. Pay for Performance The employee remuneration is distributed based on performance PT Bank Syariah Mandiri 83 Annual Report 2013 MANAGEMENT REPORT BSM continues to contribute in bringing welfare to the society and actualizing its position as Proud Indonesian Bank of Indonesian nation. Annual Report 2013 84 PT Bank Syariah Mandiri South Sumatera – Palembang authentic Songket artwork PT Bank Syariah Mandiri 85 Annual Report 2013 MANAGEMENT REPORT BOARD OF COMMISSIONERS REPORT The Board of Commissioners realized that excellent achievement booked in 2013 is the result of effort and dedication of all employees and Board of Directors of PT Bank Syariah Mandiri. Spirit, dedication and vision tivenesshad been actualized by the Board of Directors and entire employees on performance achievement 2013 which becomes notable pride for the Board of Commissioners. Achmad Marzuki Assalamu’alaikum Wr. Wb. President Commissioner And Indendent Commissioner Bismillaahirrahmaanirrahiim Dear our Honored stakeholders, Assessment on the Board of Directors Performance The Board of Commossioners generally assumed that the Board of Directors delivered best effort in actualizing RBB in 2013 as stipulated before. The Board of Commissioners assessed that the Bank succeeded in achieving positive growth, while, on the other hand, Fraud event and increasing Non-Performing Financing (NPF) which affected decrease in profit and key financial ratio realization in the Bank. Moreover, Core Banking System (CBS) implementation which is currently under special mentioned to be completed according to determined timeline. Annual Report 2013 86 PT Bank Syariah Mandiri The Bank’s performance as of December 2013 also affected both by internal and external factors of the Bank. Internal factor of the Bank included CBS implementation which was going until 1st semester of 2014, the Bank focued on NPF handling and/or settlement, also on organizational transformation from Product to Customer Centric; etc. Meanwhile, external factor of the Bank included Indonesian economy growth which in 2013 decelerated from 2012 from 6.2% to 5.78%, higher BI Rate went on several stages since beginning of 2013 at 5.75% grew to 7.50% as end of 2013, and Rupiah rate depreciation against US Dollar. In general, the Board of Commissioners assumed that throughout 2013, the Board of Directors has delivered serious effort to achieve best performance and realize implemented RBB. Bank Soundness Level Trend Pursuant to PBI No. 9/1/PBI/2007 dated January 21, 2007 on Commercial Bank Soundness Level Assessment based on sharia principle, the Bank conducted Self-Assessment Soundness Level. Rentability ratio realization in 2013 was relatively fluctuative ranging from Rating 2 (two) and Rating 3 (three). In 2013, Net Operating Income Ratio was ranging from 1.52% to 2.51%, where in December 20123, the Rentability Ratio was 1.63% with Fair predicate. The Bank soundness level is used to measure the management’s capacity in managing the Bank during certain period undr economic and financial industry conditions. In 2013, Liquidity ratio was at Good level. Short Term Mismatch (STM) Ratio realization throughout 2013 was around 16.91% to 19.47%, where in December 2013 reached to 18.35%, placed at Ratign 3 or Fair. The Bank Soundness Level Self-Assessment achieved Composite Score 2 (two) in 2013. This reflected that the Bank’s condition was relatively good and the management was able to overcome negative impact from economic and financial industry conditions. The Bank also strengthens Risk Management and Internal Control System infrastructures. Throughout 2013, Sensitivity to market risk ratio was Very Good with rating 1 (one). The ratio indicated that the Bank’s market risk was very Low and Market Risk Management implementation has been carried effectively and consistently. Minimum Capital Adequacy Ratio of the Bank throughout 2013 was at Rating 1 (one) or Very Good. KPMM Ratio as of December 31, 2013 was 14.10% or exceeding minimum ration of 8%. Management’s component score in 2103 as General Management and Compliance Management Ratio achieved Rating A or 1 (one) while Risk Management Ratio achieved Rating B or 2 (two). The Bank acquired additional placed and paid-in capital as inbreng amounted to Rp30.78 billion on December 27, 2013. In 2013, Assets quality ration was at Rating 2 (two) or Good. Earning Assets Quality Ratio was ranging from 0.96 to 0.97 in 2013. PT Bank Syariah Mandiri 87 Annual Report 2013 MANAGEMENT REPORT Bank Risk Profile Trend Risk Profile discloses a description of inherent risk in entire Bank’s activity and adequacy of Risk Management System. Risk Profile as of December 31, 2013 indicated the Bank’s composite score predicate was Moderate. Throughout January to September 2013, Credit Risk predicate was at Low to Moderate predicate, thus from October to December 2013, improved to Moderate rating. This was encouraged by higher NPF, where as of December 31, 2013, NPF Gross Ratio reached to 4.32%, NPF Net ratio was at 2.29% and NPF Absolute ratio was at Rp2.17 trillion. Market Risk predicate was Low. This was due the Bank did not have high exposure containing Market Risk. Liquidity Risk predicate was Low to Moderate. Liquidity Risk Predicate was Low to Moderate indicated that the Bank’s Liquidity Risk Management was at Good level. Operational risk predicate was Moderate. This indicated that the Bank’s Operational Risk Management was Fair. Uring January to May 2013 period on Legal Risk predicate was Moderate, thus, in June to December 2013 improved to Moderate to High predicate. Moderate to High predicate on Legal Risk was due to litigation faced by the Bank. In January to February 2013 period, Reputation Risk predicate was Low to Moderate, in March to September 2013 decreased to Low predicate, where in October to November 2013 period re-escalated to Moderate to High due to Fraud event reporting occurred at Bogor Branch Office to Police Department on September 12, 2013. In Deember 2013, Reputation Risk descended to Low to Moderate Predicate. In January to March 2013, Strategic Risk Predicate was Low to Moderate. Improved in April to July 2013 achieving Moderate predicate. In August to December 2013, reesclated to Moderate to High. This should become the Board of Commissioners’ concern that less optimum growth from financing quality, Core Banking System completion burden, etc. Annual Report 2013 Compliance Risk Prediacte was Low. This indicated that the Bank is committed to comply with prevailing regulation. Core Banking System As of December 2013, Core Banking System (CBS) realization are as follows: 1. Phase 1 Phase 1 (COA Re-engineering, Outlet Code Reengineering, Retail System, Time Deposit System, General Ledger System, Customer Information System, Cash Transaction Report, e-Channel Interface, Payment Points via Teller and Central Bank Reports Phase 1) which had been compeletely implemented on March 1, 2012. 2. Phase 2 a. Phase 2 group 1 (GDP. Rahn, Murabahah, Forex Treasury, Money Market Treasury and CRM. b. Phase 2 group 2 (Mudharabah, Musyrakah, LOS and SDB). c. Phase 2 group 3 consists of Ijarah, Qardh, Istishna,Murabahah Channeling, Collection, Trade Financing, Sysndication Loan, Securities, Internet Banking and PMS. CBS Completion (Core and Non-Core) progress as of December 31, 2013 was at 93.02% or booked gap of 3.17% from the target which was 96.19%. The realization consisted of Cire at 96.67% or booked gap of 0.21% from the target which was 96.88% and achievement of Non-Core completion reached to 68.61% or booked gap of 22.93% from the target which was 91.54%. Saturn Project Saturn Project realization as of December 2013 reached to 6 (six) initatives namely Risk Management, Mandiri Network 88 PT Bank Syariah Mandiri BSM entered into strategic partnership with holding company, PT Bank Mandiri (Persero) TBk. on Saturn Project on February 19, 2013. The project was aimed to keep encouraging BSM to grow more optimally that will able to maintain its position as leading sharia bank nationwide. disbursement can be carried in prudent and high quality manners. Branch Leverage, Product Development and e-Channel Nework, Micro Banking, Commercial Banking and Corporate Banking at 98.16% from target realization as of December 2013. Audit Result Action Plan Non-Performing Financing In 2013, the Board of Commissioners has carried several joint meeting with the Board of Directors discussing Non-Performing Financing controlling issue and program. Moreover, the Board of Commissioners also (intensively through Audit Committee and Risk Monitoring Committee) conducted monitoring through weekly meeting with Non-Performing Financing Settlement Team to assess NPF handling and/or settlement process per customers or by overall portfolio. The Board of Commissioners proposed to the Board of Directors to develop Non-Performing Financing Crash Program handling and/or settlement, building employees integrity and competency, strengthening financing organization starting from Front End, Middle End, Risk Management, Financing Operation and Back End (End to End Financing Process), carrying Legal Audit, credit culture improvement and others, that financing PT Bank Syariah Mandiri 89 Throughout 2013, the Board of Commissioners conducted several joint meetings with the Board of Directors to discuss audit result acion plan both carried by Internal and External Audit. Based on audit result presented to the Board of Commissioners periodically, there was a fraud committed both by Head of Unit or employees of the Bank. Moreover, to enforce Good Corporate Governance (GCG), on September 12, 2013 the Bank reported fraud event committed by executives and employees of Bogor Branch Office to Police Department. Concerning such condition, the Board of Commissioners proposed to the Board of Directors to develop several programs to build employees integrity and competency, enhance Early Warning System, improve the Bank Internal Control System effectiveness and provide Reward and Punishment. Annual Report 2013 MANAGEMENT REPORT Human Capital Management The Board of Commissioners conecerned on Human Capital Management as a key factor in developing the Company. The Board of Commissioners proposed to the Board of Directors to continuously build employees integraity and competency, develop Talent Management Program and employees Career Path, perform rotation and mutation, perform rotation and mutation in fast and accurate manners, etc. Internal Audit Practice Internal Audit practice is periodicaly carried by Internal Audit Unit. The Board of Commissioenrs proposed to the Board of Directors namely to improve Auditor competency that the audit result will be presented optimally; proposing Performance Audit to be carried in several working units; and ensuring availability of risk understanding and perception regarding Risk-Based Audit implementation such as Internal Audit with Auditee or External Auditor. Compliance Performance The Board of Commissioners also concerned on Sharia Principle Compliance. On of the actualization of the Board of Commissioners’ concern was by holding coordination meeting with Sharia Supervisory Board aiming to optimize sharia principle implementation compliance monitoring on the Bank’s business activity as well as developing role of Sharia Supervisory Board in expanding the Bank’s business. The Board of Commissioners encouraged the Sharia Supervisory Board to outline a new recommendation and/or regulation related with the product which will support Sharia Banking business growth acceleration. To maintain and improve compliance on Sharia Principle, the Board of Commissioners proposed to the Board of Directors to build employees competency mainly Head of Unit regarding sharia aspects including products which is under nonmurabahah agreement. Annual Report 2013 The Board of Commissioners conducted the Bank’s compliance function monitoring through Compliance Performance and Audit Result Reprot carried by Compliance Unit. Concerned score or ratio was Compliance Index. At most concerned Compliance Index were laid on several indicators such as Compliance Index (CCI), Compliance Risk Index (CRI), Compliance Certificate (CC), Compliance Self Assessment (CSA), Zero Defect Index (ZD), Regulation Index (RI), Division Compliance Index (DCI), Branch Compliance Index (BCI), PKP Performance, APU & PPT Index, Compliance Procedure Index, Code of Conduct, and GCG Index. The Bank’s Compliance Level was averagely decreased from 91.82% in 2012 to 89.97% in 2013. This was due to several decreasing index with the highest contribution from Regulation Index, APU & PPT Index, dan GCG Index. To improve the Bank’s compliance function, the Board of Commissioners suggested a Director who supervises compliance function to: 1. Review and improve Compliance Officer (PKP) role and function; 2. Review the Bank Compliance Index Assessment method related with audit result both carried by internal or external auditors. Performance Assessment Summary The Board of Commissioners assumed that the Bank grows positively, thus, the Board of Commissioners also concenrs on fraud event and increasing NPF affected to decreasing profit and financial ratio of the Bank as well as ongoing Core Banking System implementation process. On the other hand, the Board of Commissioners views that the Bank has implemented Good Corporate Governance in managing the Bank’s business activity. Based on performance realization monitoring result, the Bank working program execution and to support sustainable growth, the Board of Commissioners delivered several aspects to be considered by the Management to improve and increase the 90 PT Bank Syariah Mandiri m. Enhancing effectiveness of a team which particularly deals with and/or handles NPF both in Head or Regional/Branch Office; n. Conducting stressing on financing disbursement on Retail and Micro segment as high-cost fund disbursement. In carrying Retail and Micro financing disbursement, the Management needs to perform several efforts, as follows: Bank’s performance, namely as follows: 1. The Bank’s capital has to support expected business expansion and growth, though capital position (CAR) was still under safe condition, the Bank attempted several efforts, as follows: a. Realizing shareholders additional capital plan based on schedule. b. Disbursing fund on earning assets with low RWA weight. 1) Developing Micro staff competency; 2) Enhancing Management Control to direct sales staff. 2. As an effort to boost sustainable financing growth as well as improving earning assets quality, the Bank needs to continue several efforts in more concrete and sustainable manners, as follows: a. Strengthening Credit Culture implementation; b. Enhancing End to End Financing Process; c. Improving audit function and compliance procedure, financing administration order and internal audit effectiveness on financing disbursement process; d. Disbursing financing for Corporate and Commercial segments both carried autonomously by the Bank or in cooperation with Holding Company; e. Carrying current outlet productivity intensification and/or development; f. Developing HR Organization and Recruitment at Financing Operation Center (FOC) and Back-End Financing; g. Determining Financing Customers Collectability, based on 3 (three) Pillars Assessment (Business Prospects, Performance and Solvability); h. Monitoring financing customers condition periodically; i. Designing Crash Program to settle non-performing financing; j. Strengthening Early Warning System per financing segment to anticipate decrease in financing customers collectability. k. Ensuring that Regional Representative Finacning Recovery (RRR) Unit staffing at Regional/Branch is under dedicated term and fucntioend as determined; l. Carrying Legal Audit to ensure financing documentation completeness including commitment with customers collateral; PT Bank Syariah Mandiri 91 3. The Bank to maintain and increase Rentability, throughout several aspects as follows: a. Accelerating prudent and sound financing growth; b. Conducting intensivecollection on non-performing and write-off customers; c. Implementing exit strategy on certain custoemrs with less-recovered potential; d. Disbursing financing to highly attractive or attractive economy sector; e. Preventing financing disbursement under special expertise which does not owned by the Bank; f. Disbursing financing in prudent and sound manners with financing stressing on Retail and Micro segments; g. Ensuring liability payment continuity by monitoring effective financing; h. Increasing Fee-Based Income; i. Controlling overhead by preserving budget discipline and efficiency in entire activity. 4. To maintain the Bank risk level, to be at Low Risk level with stable outlook, the Bank needs to carry several activities, as follows: a. Improving Internal Audit; b. Enhancign compliance against stipulated policy and/ or sOP; c. Disbursing financing prudently and implementing Four Eye Principels during the financing process; d. Enhancing the Bank’s employees integrity, Competency and Capability; Annual Report 2013 MANAGEMENT REPORT g. Conducting profound and comprehensive analysis on employees background who will be promoted as Head of Unit (Branch Office or Supporting Branch Office); h. Appointing PIC to conduct sustainable monitoring to the employee (Know Your Employee), such as monitoring on employees lifestyle; i. Considering employees productivity level in fulfilling employees shortage to be effective and efficient; j. Adjusting education and/or training program with employees actual needs such as on the job training; k. Prearing long-term program such as work spirit improvement, integrity building, conformity between employees passion and assignment; e. Finishing Core Banking System and Saturn Project; f. Identifying inherent risk in every Bank’s risk; g. Identifying Top Ten Risk on every working unit to assist risk mitigation implementation by each working unit. 5. Violation and/or Fraud Handling a. Conducting analysis to assess main factor causing violation and/or Fraud to be immediately mitigated (Early Warning System); b. Preparing fraud case settlement timeline and reporting the settlement progress by monthly to the Board of Commissioners; c. Imposing sanction to employee who committed violation and/or fraud in fast, firm, deterrent, independent in determining sanction decision and not conducting omission act in stipulating punishment as well as omission to employee who committed violation and/or Fraud. l. 7. Internal Audit System a. Improving internal audit system in entire line both at Head Office, Regional Office and Branch Office and strengthening Early Warning System; b. Increasing authority of Regional Office on monitoring aspect both on product sales or HR; c. Conducting employees mutation and/or rotation and ensuring that the employees took their leaves; d. Finishing audit findings either carried by Bank Indonesia, Bank Mandiri or Internal Audit by preparing settlement schedule and action plan monitoring list report; e. Appointing Independent PIC and/or working unit (autonomous from internal control system) functioned to establish and/or analyze internal audit system adequacy and may be accounted if there is any fraud; f. Conducting verification in every transaction and not allowed to delegate mandate fully to other parties; g. Optimizing Monitoring Unit Forum to establish the Bank’s Internal Audit System improvement action plan; h. Proposing the Internal Audit Division (IAD) to monitor 6. Human Capital a. Increasing Human Capital Management effectiveness that the Bank’s Human Capital will have more effective performance and reduce and/or prevent fraud event; b. Developing employees competency mainly on financing sector; c. Ensuring competency of financing approval officer by developing respective employee competency; d. Providing training for the Bank’s executive on leadership; e. Conducting employees mapping mainly at staff level, namely on position, title, career path that the higher position to be served from bottom recruitment; f. Proposing the bank’s executive to conduct employees coaching for subordinate including at Branch level. Particulalry regarding Service Excellent, Achievement of Financial Performance, GCG and Sharia Compliance; Annual Report 2013 Designing a system to encourage employees discipline and/or compliance against the regulation. 92 PT Bank Syariah Mandiri BSM held BSM Gold Pawn Installment product grand launching. The product launching is targeted to support business target realization mainly at micro and small business segment. improvement action plan to be conducted by Branch Offices. 1.Transparency The Bank has developed Accounting System based on prevailing Sharia Accounting Standard to produce high-quality financial statements and also has conducted the Bank’s financial statements socialization, informing the Bank’s product to the customers, implementing third party fund goods and services procurement for the Bank’s operational needs under a process and mechanism held fairly and transparently, the Bank also has hired independent and professional external auditor service. 8. Core Banking System (CBS) The Board of Commisisoners proposed to the Board of Directors, namely that: a. The Vendor to immediately settle issues on CBS such as performancy, deferred account, etc. b. CBS Team to monitor and settle registered accounting data on deferred account appropriately; c. CBS Team to coordinate with task force team in identifying and correcting data or application and monitoring deferred account correction process; d. CBS Team to handle gap existed as of December 2013; e. CBS Team to concern CBS project implementation plan timeline generally to be implemented based on determined schedule; f. Providing training as end user training. 2.Accountability The Bank has determined exact responsibility of each organization organ and designing Organization Structure which accommodates organizational needs. The Bank has fair, objective and competitive Employees Recruitment System. The Bank also has Management and Employee Remuneration System based on competitive performance and transparent. 3.Responsibility Corporate Governance Implementation The Bank has conducted reporting to third parties (BI, Bank Mandiri, PPATK) and complies with provision from regulator, the Bank also has implemented Corporate Social Responsibility (CSR) and managing zakat as well as qardhul hasan. Corporate Governance practice has been carried by the Bank referring to five principals (Transparency, Accountability, Responsibility, Professional and Fairness). The Corporate Governance principle implementation are namely: PT Bank Syariah Mandiri 93 Annual Report 2013 MANAGEMENT REPORT 4.Professional The Bank has a regulation which segregates personal and official interest as well as able to take decision objectively and free from pressure from any party, the Bank will continuously enhance employees integrity, competency and capability throughout several trainings (internal and external). 5.Fairness The Board of Commissioners and Board of Directors have conducted their authority and responsibility based on several provision stipulated under Articles of Association and prevailing Law and Regulation. The Bank has provided reward for every achievement and objective as well as educative punishment for every violation. The Board of Commissioners has had and improved BSM Board of Commissioners Working Manual and Proecure as authorized on May 11, 2010. The Working Manual and Procedure regulates principal duty, organization structure, work ethic, working hours and Board of Commissioners meeting implementation. Business Prospect On the Bank’s prospect and development initiative prepared by the Management, the Board of Commissioners viewed that the prospect had aligned upcoming economic condition, government policy, support from owner as well as current organizational, network, Human Capital, Risk Management and technology improvement and development. Committees Under the Board of Commissioners In carrying supervisory and advisory duty, the Board of Commissioners disseminates throughout various formal and/or non-formal meeting forum and/or under verbal communication and/or written statements to the Board of Directors, or Working Unit. In conducting its mandate, the Board of Commissioners is assisted by three committees of Audit Committee, Risk Monitoring Committee and Remuneration and Nomination Committee. In line with the committees’ duties, the Board of Commissioners also peridocially interacts with Management and related Units. Spirit, dedication and vision tivenesshad been actualized by the Board of Directors and entire employees on performance achievement 2013 which becomes notable pride for the Board of Commissioners. We realized that excellent achievement booked in 2013 is the result of effort and dedication of all employees and Board of Directors. On behalf of delighting performance, last but not least, the Board of Commissioners expressed appreciation and gratitude to BSM employees and Board of Directors as well as to the stakeholders for every trust and support delivered to BSM to present time. The Board of Commissioners report on supervisory duty implementation throughout 2013 is as remarked. May Allah SWT always bless and gives strength to us. Wassalamu’alaikum Wr. Wb. Change on Board of Commissioners Composition In 2013, Board of Commissioners composition consisted of Achmad Marzuki as President Commissioner and Indepednent Commissioner, Ramzi A. Zuhdi and Bambang Widianto* each as Independent Commissioner, Agus Fuad and Sulaeman each as Commissioner pursuant to result of General Meetings of Shareholders (GMS) dated May 29, 2013 that number of Board of Commissioners members is 5 (five) members. Annual Report 2013 94 PT Bank Syariah Mandiri PT Bank Syariah Mandiri Board of Commissioners Achmad Marzuki President Commissioner and Independent Commissioner Ramzi A. Zuhdi Independent Commissioner Agus Fuad Commissioner Bambang Widianto* Independent Commissioner Sulaeman Commissioner *) Is currently under fit and proper test by financial service authority PT Bank Syariah Mandiri 95 Annual Report 2013 MANAGEMENT REPORT Profil Dewan Komisaris Bambang Widianto* Independent Commissioner Annual Report 2013 96 Ramzi A. Zuhdi Independent Commissioner PT Bank Syariah Mandiri Sulaeman Commissioner Achmad Marzuki President Commissioner and Independent Commissioner Agus Fuad Commissioner *) Is currently under fit and proper test by financial service authority PT Bank Syariah Mandiri 97 Annual Report 2013 MANAGEMENT REPORT Achmad Marzuki Ramzi A. Zuhdi President Commissioner and Independent Independent Commissioner Commissioner Indonesian citizen, born in Palembang on July 25, 1939. Graduated from Public Administration, Faculty of Social and Political Science, Universitas Gajah Mada in 1964 and Graduated from Civil Law, Faculty of Law, Universitas Indonesia in 1980. Career History Before serving as President Commissioner and Independent Commisisoner at BSM, he was served as Senior Advisor of BSM Board of Commissioner, President Commissioner at PT Bumi Daya Plaza, President Commissioner at PT Estika Jasatama, President Director at PT Bank Pembangunan Indonesia (Persero) and Director at PT Bank Bumi Daya (Persero). Education and Training Participated trainings, among others: Business Workshop, Supervised Achievement Motivation Training & Consultant, Insurance and Development Banking, Course on Development and Promotion Small Enterprises held by EDI/ IBRD Economic crime on Banking Sector, Top Management Program of Asian Institute, Risk Management in Retail Banking, etc.. Special Assignment: Chairman of BSM Remuneration and Nomination Committee Initial Appointment Basis: GMS on June 19, 2008 Indonesian citizen, born in Jambi on May 5, 1952. Graduated from Universitas Gajah Mada tahun 1972 and obtained Master Degree at Iowa State University in 1989. Career History Before serving as Independent Commissioner, he served as Director of DPbS Bank Indonesia and Finance Director of PT Mekar Prana Indah, presently, he also serves as Risk Management assessor at Indonesia Banking Professional Certification Agency (LSPP) and Lecturer at Postgraduate Program, Universitas Indonesia. Education and Training Participated trainings, among others: l Jakarta, 2003: Couching & Counselling Skill (IMMI Management) l Washington DC, 2004: KRD-Credits for Reporting Purposes (Institute of Internal Auditors) l Jakarta, 2004: Risk Management (Bank Indonesia) l Bandung, 2008: Total Image (Lembaga Pendidikan Duta Bangsa) l London, 2008: MNJ-Advanced Leadership On Central Bank MGT & Poli (BSMR) l Jakarta, 2008: HR Management Strategy (Daya Dimensi Indonesia) l Jakarta, 2011: Certificate of Competence (National Professional Certification Agency) l Jakarta, 20011: Competency Assesor Workshop (LSPP) l Frankfrut, 2012: evel 3-level 5Risk Management Certification Refreshment Program L. Special Assignment: Chairman of Risk Monitoring Committee Initial Appointment Basis:: GMS on June 29, 2010 Annual Report 2013 98 PT Bank Syariah Mandiri Bambang Widianto* Agus Fuad Sulaeman Independent Commissioner Commissioner Commissioner Indonesian citizen born in Jakarta on November 27, 1959. Graduate from Industrial Engineering, Institut Teknologi Bandung tahun 1985, Master of Art (MA) Degree of Computer Science in 1990 from Boston University-Boston USA and Economy Studies in 1993 from Northeastern University-Boston USA, and later obtained Philosophiae Doctor (Ph.D) Degree on Communication Studies in 1995 from Northeastern University-Boston USA. Career History Besides serving as Candidate of BSM Board of Commissioners, presently he also serves as Deputy Secretary of Vice President on Public Welfare and Poverty Erradication Affairs also acts as Executive Secteray of Poverty Erradication Acceleration National Committee (TNP2K), Commissioner of PT Pos, Lecturer of Administration Studies Postgraduate Program at Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara Republic of Indonesia, Lecturer at Planning and Public Policy Postgraduate Program – Faculty of Economy, Universitas Indonesia. Education and Training Participated Trainings among others: l Level 2 Risk Management Certification l Sharia Banking, etc. Special Assignment: Member of Audit Committee and Risk Monitoring Committee Indonesian Citizen born in Sragen, on August 09, 1959. Grduated from Faculty of Economy, Sekolah Tinggi Ilmu Ekonomi Indonesia in 1994. Obtained Magister of Management Degree in 1999 from Universitas Airlangga. Besides serving as Member of Board of Commissioners, he also serves as Group Head Distribution Network I PT Bank Mandiri (Persero) tbk. Career History Previously he served as Group Head Distribution Network II, Group Head Business Banking II, Regional Manager Area X – Makassar, Deputy Regional Manager Area I – Medan, Banjarmasin Area Manager, Malang Merdeka Branch Manager. Education and Training Participated trainings, among others: Sharia Banking, Level 4 Risk Management Certification Coaching for Excellence Executive Six Sigma Champion Workshop The Looking Glass Experience Managing Customer Relationship for Profit Leading Strategic Growth & Change, etc Special Assignment: Member of Audit Committee and Risk Monitoring Committee Initial Appointment Basis: GMS on May 29, 2013 Indonesian citizen, born in Bandung City on November 5, 1967. Graduated from Faculty of Agriculture majoring Agronomy, Universitas Padjajaran in 1989. Obtained Magister of Management Degree on Marketing Studies in 1997 from Universitas Gadjah Mada. Besides serving as member of Board of Commissioners at PT Bank Syariah Mandiri, he also serves as Group Head Commercial Risk PT Bank Mandiri (Persero) tbk. Career History Previously, he also served as Corporate Risk Group Head, Loan Apporval Executive, Corporate Credit III Department Head, Credit Risk Manager Senior, Corporate Risk Management, etc. Education and Training Participated trainings, among others: l Sharia Banking, Columbia Senior Executive Program l Columbia Business School l Ship Financing Workshop, Service Excellence For Senior Manager l Great Leader Program Workshop and Training l EUT E-Mandiri Easy, Senior Management Risk Summit l Level 4 Risk Management Certification l Palm Oil Upstream Industry Expertise l Accountability Session 4DX l Advanced Bank Risk Analysis l Seminar Opportunities & Chalengges of Indonesia l Manager Works Session Implementasi Executive l Strength Based Performance Coach, etc Special Assignment: Member of Risk Monitoring Committee Initial Appointment Basis: GMS on May 29, 2013 Initial Appointment Basis: GMS on May 29, 2013 PT Bank Syariah Mandiri 99 *) Is currently under fit and proper test by financial service authority Annual Report 2013 MANAGEMENT REPORT SHARIA SUPERVISORY BOARD REPORT Every procedure of funding, financing and operational products of PT Bank Syariah Mandiri (BSM) has been approved by Sharia Supervisory Board to ensure its compliance to sharia principle. Prof. Dr. Komaruddin Hidayat, MA. Chairman Assalamu’alaikum Wr. Wb. Bismillaahirrahmaanirrahiim Sharia Supervisory Board (DPS) had carried monitoring on operational activity independently. Members of DPS have obtained recommendation from National Sharia Board (DSN), an agency under Indonesia Ulama Board (MUI). Every procedure of funding, financing and operational products of PT Bank Syariah Mandiri (BSM) has been approved by Sharia Supervisory Board to ensure its compliance to sharia principle. Activities of DPS carried in 2013 were including: 1. Providing recommendation hat BSM product and service has complied with Islamic regulation issued by DSN. 2. Providing recommendation and opinion for entire operational activity and product manual. 3. Delivering sharia monitoring report to Bank Indonesia, Board of Directors and DSN MUI every semester in 2013 disclosing several aspects, as follows: a. Monitoring result on the Bank new product development process including product target, characteristic and agreement, compliance with Annual Report 2013 100 PT Bank Syariah Mandiri b. c. d. e. DSN – MUI regulation, new product system and procedure. Montiroing result on the bank activity including fund collection, fund disbursement and Bank service. Monitoring activity including Internal Audit Report analysis, Number of transaction sampling test stipulation and audit, review on sharia-aspect related SOP. DPS general opinion on the Bank operational as of 1st Period of January 1, 2013 to June 30, 2013 and 2nd period of July 1, 2013 and December 31, 2013. DPS opinion on fund collection, fund disbursement and service activities in the Bank. By disclosing data in form of total Circular Letter (SE), financing data and DPS opinion on the Bank new product. In 2013, DPS issued 5 Sharia opinion. Audit sampling methodology and technique. In 2013, DPS carried direct monitoring/sampling to 9 BSM branch Offices such as Semarang Branch Office, Garut Branch Office, Cirebon Branch Office, Tangerang Branch Office, Denpasar Branch Office, Surabaya Branch Office, Cilegon, Tasikmalaya Branch Office, Bandung Branch Office. With sampling concentration was on funding and financing activities. To complete the audit process, DPS also proposed and verified Compliance Auditor (PKP) finding in each Branch Office. 4. Enhancing Sharia Banking Practical Understanding. DPS holds a dialogue with branch office head and employees, that business and operational burden in branch related with sharia aspect will be settled. Moreover, DPS also provided guidance and material refreshment on “Sharia Banking Agreement and Product) to branch office staff, by organizing Sharia clonic Forum to answer complaint as well as receive constructive recommendation for sharia aspect compliance quality improvement. This is aimed that every executive at branch office will understand and recognize sharia banking product and service scheme. Also including standard agereement applied on funding, financing and service product to meet the expectation form business side for sustainable growth and compliance with sharia aspect. Wassalamu’alaikum Wr. Wb. Jakarta, February 25, 2014 PT Bank Syariah Mandiri Sharia Supervisory Board Prof. Dr. Komaruddin Hidayat, MA Chairman Drs. H. Mohamad Hidayat, MBA. MH. Member PT Bank Syariah Mandiri Dr. M. Syafii Antonio, M.Ec Member 101 Annual Report 2013 MANAGEMENT REPORT Profil Dewan Pengawas Syariah Mohamad Hidayat Member Komaruddin Hidayat Annual Report 2013 Chairman 102 M. Syafii Antonio Member PT Bank Syariah Mandiri Prof. Dr. Komaruddin Hidayat, MA Dr. M. Syafii Antonio, M.Ec. Drs. H. Mohamad Hidayat, MBA, MH. Chairman Anggota Anggota Indonesian citizen, born in Magelang on October 18, 1953. Indonesian citizen born in Sukabumi on May 12, 1967. Indonesian citizen, born in Jakarta on May 3, 1967. Career History Besides serving as Chairman of BSM Sharia Supervisory Board, he also serves as Rector of Universitas Islam Negeri (UIN) Syarif Hidayatullah Jakarta from 2006 – present; and previously appointed as Chairman of General Election Monitoring Committee (Panwaslu) (2003-2004); Director of SPS UIN Jakarta (2005); Member of BNPT (2010 – present); and actively serves as committee in various NGO mainly on education and interfaith dialogue and other issues. Career History Before serving as member of BSM Sharia Supervisory Board, he was also served as Sharia Banking Development Expert Committee in Bank Indonesia, Member of MUI National Sharia Board Committee. He previously also served as Expert of Global Shariah Advisor in Dubai, Sharia Banking Expert Committee of Kuala Lumpur and Bank Indonesia. Since 2010, he was appointed by President of RI as member of National Economy Committee. Career History Besides serving as member of BSM Sharia Supervisory Board, he also serves as MUI National Sharia Board Committee, Lecturer of PSTTI Postgraduate Program, Universitas Indonesia and IEF Program, Universitas Trisakti. Moreover, he also actively serves as supervisor and advisor in various Islamic financial/non-financial institution, also appointed as Chairman of Al- Washiyyah Foundation. Education and Training Graduated from Bachelor Degree from Usluhuddin Faculty of IAIN Syarif Hidayatullah Jakarta in 1981. Obtained Master and PhD Degree on Philosophy Studies from Middle-East Technical University (METU) Ankara, Turkey in 1995. Post-Doctorate Research Program in McGill University, Canada (first semester, 1995) and Post-Doctorate Research Program at Hartfort Seminary Connecticut, USA (first semester, 1997) Education and Training Obtained PhD Degree of Micro Finance, from University of Melbourne Australia in 2004. Master Degree on Economy from International Islamic University (IIU), Malaysia in 1992. Intial appointment basis: Deeds No. 10 dated July 3, 2001, Deeds No. 10 dated June 19, 2008 and Deeds No. 19, dated June 28,2011. Initial Appointment Basis: Deeds No. 19, dated June 28, 2011 and BOC Decree No. 13/001-KEP/KOM, dated December 22, 2011 for December 22, 2011 to June 2016 period. PT Bank Syariah Mandiri 103 Annual Report 2013 Education and Training Graduated from Sharia Faculty of IAIN Jakarta in 1991, MBA Postgraduate Degree from IPWI Jakarta and Master Degree from Law College, Institute at Business Law & Legal Management (IBLAM) Jakarta in 2003. Presently is completing Doctorate Degree of Islamic Economic and Finance at Universitas Trisakti, Jakarta. Intial appointment basis: Deeds No. 24, dated September 8, 1999, Deeds No. 10 dated June 19, 2008, Deeds No. 19, dated June, 2011. MANAGEMENT REPORT REPORT FROM THE BOARD OF DIRECTORS Despite few weaknesses to be improved, Bank Syariah Mandiri passed 2013 with delighting achievements. Therefore, by holding current growth, we believe that the Company will reach higher performance in years to come. Yuslam Fauzi President Director • Best CEO Leadership 2013 from Economic Review • CEO Inovatif 2013 from GATRA Executive Forum • The Best for CEO Commitment 2013 from Dunamis • The Best CEO Commitment 2012 from Dunamis • Islamic Banker of the Year 2012 from Edbiz Consulting dan Asia Finance Forum • The Best CEO 2012 from Perbanas Institute and Woman Review • Indonesia Best Corporate Transformation 2012 from SWA Solution Magazine • The Best CEO 2010 from Swa Magazine, Dunamis and Synovate • Lifetime Achievement 2010 from Karim Business Consulting Dear Our Distinguished Shareholders and Stakeholders,, Assalaamu’alaikum Wr. Wb. Bismillaahirrahmaanirrahiim We’d like to address praise and gratitude to God Almighty for every bless and grace, that enabled Bank Syariah Mandiri to overcome 2013 with satisfying record despite few weaknesses to be improved, Less favorable global economy condition brought major impact to BSM performance. Thus, by carrying current growth realization, we believe that the Company will reach higher performance in years to come. On behalf of the Board of Directors, Management of PT Bank Syariah Mandiri would present the Company’s performance during 2013. Annual Report 2013 104 PT Bank Syariah Mandiri Indonesian Economy Trend In 2013, Indonesian economy trend decelereated from previous year which arrived at 6.2% in 2012 to 5.78% in 2013. The growth was supported by performance of household consumption and investment performance. Thus, the economic fall occurred in 2013 was due to real export growth decline due to global economic stagnancy. Annually, Consumer price Index inflation reached to 8.34% *yoy) or higher from inflation rate in 2012 which reached to 4.30% (yoy). Inflation rate during 1st Semester of 2013 was relatively lower from inflation rate at 2nd Semester of 2013. Worsened banking performance ratio were Net Interest Margin (NIM), Return on Asset ) ROA). NIM ratio decreased by 0.60% from 5.49% in 2012 to 4.89% in 2013. ROA decreased by 0.03% from 3.11% in 2012 to 3.08% in 2013. Sharia Banking Trend Volatile Food and administered prices group inflation in 2013 was each reached 11.83% and 16.65%. Volatile food inflation was influenced by seasonal factor due increasing end-year demand related with religious feast and new year celebration. Moreover, the inflation was also affected by direct factor from subsidized Oil Fuel and electricity rising price. In 2013, Administered price was relatively high due to increase in subsidized Oil Fuel price, electricity basic tariff and LPG tariff. Rupiah rate depreciated throughout 2013. Major pressure occurred since May 2013 to August 2013 related with global economic turmoil and brought certain impact to domestic economy growth. Bank Indonesia recorded that 89% of Indonesian society are willing to accept sharia principle. Concurent banking indicator is increasing sharia banking against total national banking market share. Since 2000, sharia banking market share is growing both from assets, deposit and financing aspects. Sharia banking assets grew by Rp47.25 trillion or grew by 24.23% (yoy) from Rp195.01 trillion in 2012 to Rp242.27 trillion in 2013. In 2013, sharia banking deposit grew by Rp36.02 trillion or grew by 24.42% (yoy), from Rp147.51 trillion in 2012 to Rp183.53 trillion in 2013. Deposit growth realized in 2013 was 24.42% (yoy) lower from Deposit growth booked in 2012 which was 27.81% (yoy). By point-to-point, Rupiah rate was depreciated to 20.9% (yoy) from Rp10,075 per US Dollar level booked in 2012 to Rp12,170 per US Dollar level booked in 2013. Concerning Indonesian economic growth, Bank Indonesia took tight monetary policy to overcome inflation pressure and encourage current transaction deficit correction to be more sound and sustain. As end of 2013, BI Rate was booked at 7.50% level, 175 bps higher from 5.75% booked in 2012. From fund disbursement aspect, sharia banking financing growth reached to 24.82% (yoy) in 2012. In 2013, Sharia banking financing grew by Rp36.61 trillion or 24.82% from Rp147.50 trillion in 2012 to Rp184.12 trillion in 2013. Several decreasing sharia banking industry performance ratio were ROA, ROE, NPF and BOPO ratio. In 2013, Sharia Banking Return on Assets (ROA) was lower from 2012 which arrived at 2.14%. Sharia Banking Return on Equity (ROE) in 2013 was 17.24%, lower from 2012 which achieved 24.06%. Non-Performing Financing (NPF) Ratio decreased from 2.22% in 2012 to 2.62% in 2013. BOPO ratio improved by 3.24% In general, banking growth was less expected. This was indicated from severing financial ratio though few ratio was improving such as Capital Adequacy Ratio (CAR), Operating Expense to Operating Income (BOPO) Ratio and Non-Performing Loan Gorss (NPL Gross). In 2013, National PT Bank Syariah Mandiri Banking Capital Adequacy Ratio (CAR) was 18.13% higher from CAR 2012 which reached to 17.43%. BOPO Ratio decreased by 0.02% from 74.10% in 2012 to 74.08% in 2013. NPL Gross ratio realization in 2013 was 1.77% or declined by 0.10% from 1.87% in 2012 105 Annual Report 2013 MANAGEMENT REPORT from 74.97% in 2012 to 78.21% in 2013. Improving ratio was capital (CAR) from 14.13% in 2012 to 14.42% in 2013. Market Share As of 2013, total bank carrying sharia principle based business activity reached to 197 banks comprising of 11 Sharia Commercial Bank, 23 SBU and 163 BPRS. Considering the assets growth, sharia banking assets to total national banking market share grew from 4.58% in 2012 to 4.89% in 2013. Sharia banking Deposit market share in 2013 was 5.01% rose by 4.57%. Sharia Banking financing to total commercial bank market share was 5.59% in 2013. 7. Obtaining 1st rank at service quality in sharia banking. 8. Implementing Saturn project (synergy with Bank Mandiri and other Bank Mandiri subsidiaries), Corporate Plan 2013 and business alliance with PT Pos Indonesia. 9. Implementing 2nd phase new Core Banking System. 10. Strengthening competency-based human resource through e-Learning development and knowledge management and corporate value (ETHIC) internalization. On the other hand, to face business challenge in 2013, BSM has implemented Bank business plan for 2013 that was formulated into 5 (five) Bank Key Working Program 1. Profit productivity per employee realization from Rp66.40 million to Rp111.70 million, throughout: a. Net income growth minimum Rp1 trillion. Bank Strategic Plan b. Low cost fund growt (min contribution 50%) Stipulation of BSM target and strategy has been aligned with implemented business, that had been implemented and mostly have been achieved in 2013, as reflected from 10 main working priority. c. Micro and SME financing growth (min. contribution 74%) d. Business efficiency growth (max CER 55.04%) e. FBI growth minimum Rp1.23 trillion. The Bank 10 working priority in 2013 are as follows: 1. Achieving net income at least to Rp1 trillion. 2. Collecting Deposit at least to Rp10.40 trillion and maintaining consumer fund contribution minimum 55% and low cost fund contribution minimum at 50%. 3. Developing financing prudently at least Rp9.80 trillion with Micro & SME Financing contribution to 74%. 4. Controlling financing quality that NPF Gross will reach maximum 2.30%, NPF Net maximum 1.40% and APY/AP maximum 2.42%. 5. Increasing business effectiveness that cost to income ratio maximum 55.04%. 2. Assets quality controlling (APYD/AP max. 2.42% and NPF Gross max. 2.30% and NPF Net max. 1.40%); 3. Service quality improvement to 1st rank in banking sharia industry; 4. Saturn Project Implementation (synergy with Bank Mandiri and other Bank Mandiri subsidiaries), Corporate Plan 2013, business alliance with PT Pos Indonesia and second phase Core Banking System (CBS); 5. Employees competency development and ETHIC shared values implementation strengthening. 6. Acquiring fee-based income minimum Rp1.23 trillion. Annual Report 2013 106 PT Bank Syariah Mandiri Besides aforementioned organic growth, the Company also developed un-organic growth strategy, by carrying various synergy program with Bank Mandiri as holding company and other Bank Mandiri subsidiaries. The synergy program is aimed to provide added-value for the Company. Synergy with Bank Mandiri Group Performance Realization 2013 Besides aforementioned organic growth, the Company also developed un-organic growth strategy, by carrying various synergy program with Bank Mandiri as holding company and other Bank Mandiri subsidiaries. The synergy program is aimed to provide added-value for the Company. Amid prolonged global economic crisis and Indonesian economy growth deceleration, BSM performance realization in 2013 was relatively pressured. This was indicated from income target realization failure at 100% which only arrived at 65.12% from targeted RBB which was RP1 trillion. Moreover, assets, financing and fee-based income growth target which were also failed to achieve 100% of RBB 2013, and only Deposit which succeeded to achieve 100% realization. Synergi program with Bank Mandiri is including: 1. Business sector: micro banking, retail banking, commercial banking, corporate banking, electronic banking and Bank Mandiri network leveraging. 2. Non-bsuiness sector: risk management, internal audit, product development, human capital, etc. Financing Synergy program with other Bank Mandiri subsidiaries, including: 1. AXA – Mandiri outlet opening at Bank Syariah Mandiri outlet. 2. Participation of Bank Syariah Mandiri employees in Bank Mandiri Pension Fund Financial Institution. PT Bank Syariah Mandiri 107 As of December 2013, BSM Deposit reached to Rp56.46 trillion or 100.45% from Bank Business Plan target which was RP56.21 trillion. BSM Deposit growth year to date reached to Rp9.05 trillion or 19.09% from Rp47.40 trillion as of December 2012. The Company also continues to maintain consumer fund and low-cost fund. Total financing booked by the Company since 6 recent years is always dominated by consumer fund (fund collected from individual customers) and Annual Report 2013 MANAGEMENT REPORT low-cost fund (current accoutns and saving accounts). As of December 2013, fund consumer collected contributed 56.91% against total deposit while collected low-cost fund provided 52.47% contribution to total deposit. Financing BSM financing realization as of December 2013 was booked at Rp50.46 trillion or by 54.77% to RBB target which was Rp53.24 trillion. The financing grew by 12.75% or Rp5.71 trillion to total financing position booked in 2012 to Rp44.75 trillion. Non-corporate sector financing disbursement contribution was from 73.27% in 2012 to 66.89% as end of 2013. Meanwhile, for corporate sector increased from 26.73% as end of 2012 to 33.11% as end of 2013. Increasing corporate financing contribution is expected to bring financing risk to lower level that will bring higher soundness in long-term period. The Company put predominant concern in prudential banking aspect. Therefore, the Company attempts to reduce NonPerforming Financign (NPF). The Company’s NPF Net in 2012 was slightly improved from 1.14% from2 012 to 2.29% as end of 2013. The Company also maintains consumer and low-cost fund, total financing realization in 6 recent years and always dominated by consumer fund (fund from individual customers) and low-cost fund (current accounts and deposit). Annual Report 2013 Other Banking Services The Company highly realizes that the capacity to innovate is a key amid more modern and competitive banking industry competition. The Company seeks to perform several innovations to increase banking service modernity. The effort has brought positive contribution to financial performance, as Fee-Based Income (FBI). As a result, in 2013, the Company’s FBI realization was adequate. Achieved FBI in 2013 reached to Rp1.193 trillion or 97.18% from stipulated RBB target which was Rp1.228 trillion. Meanwhile, if compared with performance booked in 2012, grew by Rp54 billion or 4.74%. Other Operating Income was contributed from various income soruce, both on earning asets based, financing product based or transaction based income. President Commissioner of BSM, Achmad Marzuki accompanied by the Board of Directors and End Year Coordiantion Meeting 2013 to unite spirit of participants in achieving implemented business target. Profitability Since 2007, the Company is always exceeding Return on Equity (ROE) target. Particularly for 2013, the Company only succeeded in achieving ROE to 15.34%, lower from ROE realization in 2012 which was 25.05%. Return on Assets (ROA) of the Company decreased from 2.25% in 2012 to 1.53% in 2013. Business Efficiency From efficiency aspect, Operating Expense to Operating Income (BOPO) ratio, during 2005 – 2013, shifts fluctuatively with position booked as end of December 2013 to 86.46%. The Company has to maintain the efficiency by optimizing operating income and controlling operating expense. 108 PT Bank Syariah Mandiri President Commissioner of BSM, Achmad Marzuki, accompanied by Board of Directors, and Committee closed End Year Coordination Meeting 2013 to unite spirit of the participants in achieving implemented business target. Soundness Level and corporate governance implementation. Throughout 2013, the Bank Soundness Level generally obtained Rating 2. The reating reflected that the Bank was classified in good condition and the management was sable to settle negative economic and financial industry condition. The assessment is based on PBI No. 9/1/PBI/2007 dated January 21, 2007 on Commercial Bank Soundness Level Assessment System based on Sharia Principle. Risk profile as of December 31, 2013 position indicated overall composite risk predicate is Moderate with risk management implementation quality at Satisfactory predicate. The Company conducted soundness level assessment under self-assessment method. The Bank soundness level is applied to measure management’s capacity in managing the bank in particular period under economic and financial industry condition. 2. Market Risk In 2013, market risk predicate was low and in 2012 was Low 3.Liquidity In 2013, liquidity risk predicate was Low to Moderate and in 2012 was Low to Moderate 4. Operational Risk Risk Management The Bank realizes that macro economy trend in 2013 was less favourable both in global and national circumstances. BSM segment and business preference has brought distinct consequences. To generate high gain on depositors’ income, BSM has to generate high income on financing aspect. In general, this has to be acquired from customers who are lesssensitive against profit sharing and margin which generally also have higher risk exposure than customers who are very sensitive against profit sharing and margin. Aforementined consequency has to be accompanied by firm risk management PT Bank Syariah Mandiri 1. Credit Risk In 2013, credit risk predicate was moderate and 2012 was Low to Moderate. 109 In 2013, operational risk predicate was Moderate and in 2012 was Moderate 5. Legal Risk In 2013, legal risk predicate is Moderate to High and in 2012 was Moderate 6. Reputation Risk In 2013, reputation risk predicate was Low to Moderate and in 2012 was Low to Moderate Annual Report 2013 MANAGEMENT REPORT 7. Strategic Risk In 2013, strategic risk predicate was Moderate to High and in 2012 was Moderate to High 8. Compliance Risk In 2013, compliance risk predicate was Low and 2012 was Low GCG Practice GCG practice is a long-term process which provides result as sustainable values. BSM Internal Self-Assessment actualization refers to assessment indicators which are implementation ofGovernance Structure, Corproate Goveranance Policy, Corporate Goveranance Disclosure and Audit and Internal Control System. Based on Self-Assessmetn internal evaluation carried in 2013, BSM GCG practice in working unit was classied on “Comply” category. For External Self-Assessmetn carried by Bank Indonesia, the Company obtained score 2 in 2013. Therefore, the Company is classified into “Good” category on Good Corporate Goverannce (GCG) practice in 2013. Moreover, there were numbers of awards which can be utilized for appraising GCG implementation quality in the Company such as Annual Report Award. The award is given on October 17, 2013 based on Annual Report 2012 evalaution. The Company won First Winner (Best) on NonListed Private Financial Company. One of the assessment indicators with highest assessment portion is Good Corporate Governance (GCG) aspect. The award was held as cooperation among several institutions such as Ministry of Finance, BI, Bapepam - LK, IDX, IAI, KNKG, Taxation General Directorate. Besides aforementioned awards, BSM also won The Most Trusted Companies award on knowledge – based GCG implementation in 2012 which was given on December 16, 2013 from SWA magazine in cooperation with IICG Foundation. Annual Report 2013 Corporate Social Responsibility (CSR) The Company is always committed to be a responsible company (corporate citizenship). The company attempts that carried business activity has optimum benefit for external parties (on social, economy and environmental aspects). Respective activity is one of CSR realization. The activity is seekd to inspire every business activity of the Company. The Company carries CSR activity by cooperating with BSM LAZNAS (National Amil Zakat Foundation) under three programs such as Mitra Umat, Didik Umat and Simpati Umat. Through the partnership, in 2013, the Company disbursed donation to 57,137 individual and 585 institutions with total donation amounted to Rp32.06 billion, grew by 69% from donation disbursement in 2012 which realized at Rp22.42 billion. The New Fundamentals of BSM Program In 2013, the Company carried The New Fundamentals of BSM (TNF) program to achieve BSM 2020 aspiration in continuously being dominant sharia bank in Indonesia or tp 3 in ASEAn sharia banking industry. The New Fundamentals of BSm program comprises of spiritual foundation, vision, mission, shared values, employee value proposition, leadership characteristic and tag line. Non-Financial Performance 2013 The Management express appreciation to entire party who has delivered appreciation to the Company. In 2013, the Company won 42 awards from external aprty, both domestic and aboard. The Management viewed the award as objective evaluation as well as accelerator for the Company to continuously improve performance in years to come. 110 PT Bank Syariah Mandiri The Awards are namely as follows: 1. Rating improvement from Fitch Rating & Pefindo from AA (2010) to AA+(idn) (2011-2013). 2. Excellence Service Award 2013, Award to Excellence predicate company in providing positive experience to the customer. The evaluation will be conducted based on survey and the award is given on February 7, 2013 3. The Best Islamic Bank in Indonesia 2013, Award from international agency, Euromoney as best sharia bank in Indonesia based on survey. The award is given on February 26, 2013. 4. The Best Islamic Bank 2013, Award for the best Islamic bank in Indonesia based on Asia money polling to 6000 institutions in Asia. The award was given on September 26, 2013. 5. Annual Report Award, Award from Minister of Finance, BI, Bapepam-LK, IDX, IAI, KNKG, Taxation General Directorate for information disclosure on Annual Report fiscal year 2012. BSM Annual Report obtained best score for Non-Listed Private Financial Company. The award was given on October 17, 2013. 6. The Most Trusted Companies, Award from SWA magazine in cooperation with IICG Foundation for knowledge-based GCG implementation in 2012. The award is based on corporate governance perception index held by IICG. The award was given on December 16, 2013. Business Prospect 2014 Concerning Indonesian Economy Outlook 2014, Indonesian economic growth in 2014 will be higher from 2013. Indonesian economy will be stable despite decelaration risk on global economy occurred in 2014. Domestic demand will remain the main contributor of Indonesian economy growth in2 014. Society purchasing power is estimated to be well-maintaned. This is mostly supported by relatively low inflation rate in 2014. In 2014, Indonesian export performance is forecasted will be increased from previous year despite global economy condition which has not indicated improving indicator. This is due to export commodity potential which is assed potential to be developed by increasing added-value. On the other hand, banking industry will generally face similar challenge both on conventional and sharia bankings. Economic stabilization initiative which is estimated to sustain during 2014 will be treated as cause of decreasing banking laon growth rate. Bank Indonesia 9BI) has projected banking industry growth will be decreased in 2014, while, Non-Performing Loan (NPL) will be increased. Although facing major challenge, Sharia Banking still has positive prospect in 2014.Sharia Banking growth scope is widely opened and higher form other banking with relatively equal business scale. Micro sector financing as a business potential to be catered besides retail and consumer markets which have been currently developed. Micro financing also becomes financing exspansion preference which even more conformed with regulation aspect which tends to restrict financing expansion activity (particularly for large exposure). Inflation rate realization in 2014 is forecated to be lower from 2013. This will be affected with subsidized Oil and Fuel rising price which will be eliminated from annual inflation ate after one year period from the appraised Oil Fuel price. Considering 2014 as General Election year, the policy to increase subsidized Oil Fuel price policy is assumed slightly to occur in 2014. PT Bank Syariah Mandiri The Company is continuously committed to become corporate citizenship. The Company seeks that the business activity carried will generate optimum positive benefit for external party (social, economy, environment). 111 Annual Report 2013 MANAGEMENT REPORT In the midst of global economy deceleration projection both on global and Indonesian economy and national banking growth, challenge for banking industry player is to balance between growth and maintaining asset quality. BSM assures to have potential to grow qualified manner mainly on sharia banking industry. Therefore, we expect that performance in 2014 will contribute for national banking industry and generally for Indonesian economic growth forward. has been audited Purwantono, Suherman & Surja Public Accountant Office (member of Ernst & Young (E&Y)) with “Unqualified” opinion. May Allah SWT will always bless our effort. Wassalamu’alaikum Wr. Wb. Board of Directors Composition In 2013, composition of BSM Board of Directors consisted of 6 (six) members, a member served as President Director and 5 (five) members served Directors, appointed based on GMS. The Board of Directors appointment has passed fit and proper testmechanism held by Controlling Shareholders. Board of Directors Management remained stable as prior years which comprising of Yuslam Fauzi as President Director, Hanawijaya as Micro and Retail Banking Director, Sugiharto as Network & Asset Management Director, Zainal Fanani as Compliance Director, Achmad Syamsudin as Risk Management Director and Amran P. Nasution as Corporate Banking and Treasury Director. Last but not least, the Board of Directors would like to express appreciation and reward to the Government, regulator, ulama, society, shareholders, customers, business partners and entire BSM employees and big family for every support and trust given. May endless support, BSM will always participate in bringing welfare to society and actualizing BSM as pride sharia bank in Indonesian society. Moreover, we would further disclose BSM financial report in 2013, as stated on this Annual Report, including Financial Statemetns in form of BSM Balance Sheet and Income Loss for fiscal year 2013. The Bank’s Financial Statemetns in 2013 Annual Report 2013 112 PT Bank Syariah Mandiri Jakarta, February 25, 2014 PT Bank Syariah Mandiri Board of Directors Yuslam Fauzi President Director Amran Nasution Director Hanawijaya Director Sugiharto Director PT Bank Syariah Mandiri Zainal Fanani Director Achmad Syamsudin Director 113 Annual Report 2013 MANAGEMENT REPORT Board of Directors Profile Sugiharto Amran Nasution Director Annual Report 2013 Director 114 Yuslam Fauzi President Director PT Bank Syariah Mandiri Hanawijaya Director PT Bank Syariah Mandiri Zainal Fanani Director Achmad Syamsudin Director 115 Annual Report 2013 MANAGEMENT REPORT Yuslam Fauzi Hanawijaya Amran Nasution President Director Director Director Indonesian citizen born in Jakarta on August 28, 1959. Graduated from Faculty of Economy, Universitas Indonesia in 1986. Obtained MBA Degree in 1992 from Arizona State University, USA. Presently is finishing Doctorate Degree at Universitas Indonesia. Indonesian citizen, born in Jakarta on December 3, 1963. Graduated from Faculty of Agriculture majoring Agrobusiness, Institut Pertanian Bogor in 1986. Ontained MM Degree from Institut Pendidikan Manajemen Prasetya Mulya (Jakarta, 1999). Career History l Banjarmasin Regional IX Manager, Bank Mandiri l Compliance and Risk Management Director, Bank Syariah Mandiri. l Head of Medium Loan Division, Bank Bumi Daya. Career History l Consumer Financing Director, Branch Commerce and Product Development, PT Bank Syariah Mandiri. l Compliance, Risk Management and IT Director, Bank Syariah Mandiri l Hub Manager Jakarta Fatmawati PT Bank Mandiri (Persero) Tbk. l Front End Collection Departemen Head PT Bank Mandiri (Persero) Tbk. l Group Head Credit Recovery di PT Bank Mandiri (Persero) Tbk. l Credit Corporate Assistant Relationship Manager Bank Dagang Negara. l Medium-scale Enterprise Credit Analyst Bank Dagang Negara. Education and Training l CEO Roundtable Meeting-NetherlandsIndonesia Financial Sector Expertise Exchange Programme (NIFSEEP) l Bank Mandiri Assesment Center. Bank Mandiri Leadership Forum l Training Service Strategy for Senior Management in Bank Mandiri. l Interest Rate Paradox & Book Launching “Indonesia Banking Watch 2012 – 2013” l Mandiri CFO Forum 2012. Theme: Creating Optimum Growth Through Efficiency Management.l USINDO “Indonesia as a ‘Global Swing State’: What does it mean for US-Indonesia Relations? l Bank Mandiri Great Leader Program l Mid Year 2012 Franchise Review l Bank Mandiri Great Leader Half Day Workshop Program. Initial Appointment Basis: GMS on June 22, 2005 Education and Training l “Gold Pawning in Sharia Bank: between Investment and Speculation” Seminar. l “Jakarta Muslim Executive Forum” Seminar. l APM-RCG &IIICE 2012 MP3EI Conference. l Murabahah Transaction Implementation in Sharia Banking Workshop l Competitive Strategy Training. l Product Innovation Seminar. Initial Appointment Basis: GMS on June 22, 2005 Annual Report 2013 116 Warga Negara Indonesia, lahir di Jakarta, 1 Desember 1965. Lulus dari Fakultas Ekonomi, Jurusan Manajemen, Universitas Trisakti, Jakarta tahun 1989. Career History l Kepala Divisi Korporasi PT Bank Syariah Mandiri l Kepala Divisi Pembiayaan & Investment Banking PT Bank Syariah Mandiri. l Kepala Divisi Treasury dan Dana PT Bank Syariah Mandiri l Kepala Divisi Pembiayaan Menengah dan Ritel PT Bank Syariah Mandiri l Kepala Cabang Utama Bank Susila Bakti Bandung l Account Officer Bank Susila Bakti Bandung Education and Training l Certificate In Corporate Leadership TTE Tingkat Advance VIII Program l Center Of Corporate Leadership l slamic Commercial Law In Banking & Finance Good Corporate Governance, Risk Management & Compliance Management, Arthur Andersen l BSM Leadership Forum “Two Days Strategic Dynamic Workshop l Knowledge Management Implementation Workshop l Indonesia Investment Forum l IBI National Seminar “Economy Outlook 2013: Under Uncertaint Global Economy Perspective”. l Hajj National Seminar Nasional. Initial Appointment Basis: GMS on June 19, 2007 PT Bank Syariah Mandiri Zainal Fanani Sugiharto Achmad Syamsudin Director Director Direktur Indonesian Citizen, born in Ngawi on October 24, 1964. Graduated from Faculty of Civil Engineering majoring Transportation, Institut Teknologi 10 November Surabaya (ITS) in 1989. Career History l Head of Performance Planning, Development and Management PT Bank Syariah Mandiri l Head of Relation Manager Retail l Division, Marketing & Branch Development Division PT Bank Syariah Mandiri l Head of Surabaya Branch Office PT Bank Syariah Mandiri l Head of Kalimalang Supporting Branch Office, Bank Susila Bakti. l Head of Rawamangung Supporting Branch Office, Bank Susila Bakti. l Staff of Land Transportation Research & Development Agency, Ministry of Transportation, RI. Education and Training l Indonesian Banking Towards ASEAN Economic Community & MP3EI Implementation Seminar l Service Workshop For Group Head & Service Mindset l Risk Management Cert. Refreshment PROG. LVL.3-5 l mproving Compliance Competency. l Banking Readiness in Welcoming Commercial Banks Share Ownership Restriction l ICA International Advance Certificate in Compliance & Financial Crime of the International Compliance association. Indonesian Citizen, born in Kediri on November 19, 1960. Graduated from Universitas Muhammadiyah Jakarta Postgraduate Degree in 2003. Presently is finishing Doctorate Degree at Universitas 17 Agustus Surabaya. Career History l Head of Network Development Division PT Bank Syariah Mandiri l Regional Manager of East Java, Bali and Mataram PT Bank Syariah Mandiri l Regional Manager of Middle Java PT Bank Muamalat Indonesia l Coordinator of Corporate Business Restructure Financing Unit PT Bank Muamalat Indonesia l Branch Manager at Fatmawati - Jakarta PT Bank Muamalat Indonesia l Head of Commercial Financing in Surabaya PT Bank Muamalat Indonesia. Education and Training l Financial Inclusion Seminar: Banking Role to Expand Public Access on Financial Service l Bank Mandiri Great Leader Program Half Day Workshop l Bank Mandiri Great Leader Program Half Day Workshop Day 2 l Institutional Investor Forum l Training Service Excellent for Senior Management - PT Bank Mandiri. Initial Appointment Basis: GMS on June 19, 2008 Initial Appointment Basis: GMS on June 19, 2007 PT Bank Syariah Mandiri 117 Annual Report 2013 Indonesian citizen, born in Jakarta on July 27, 1965. Graduated from Faculty of Agricultrue, Institut Pertanian Bogor in 1989. Obtained MBA Degree in 1998 from International University Of Japan, Nigata, Japan. Career History l Regional Risk Management III & V, Bank Mandiri l Dept. Head, Commercial Risk Mgt Group, Bank Mandiri l Dept. Head, Retail Credit Risk Mgt. Group, Bank Mandiri l Group Head CRM Retail, Bank Mandiri l Chairman of Credit Monitoring Affairs, BDN Education and Training l Indonesian International Banking Convention 2012 l Payment Agreement for Financing Operation Center (FOC) Workshop l Service Excellence 2012 Kick Off Activity. l Temenos Community Forum (TCF) 2012. l Annual Risk consolidation Conference 2012 l Bank Mandiri Great Leader Program Workshop l Bank Mandiri Great Leader Program Workshop l PT Bank Mandiri, Tbk Investment Forum l Seminar on Banking Industry in An Extremely Dynamic World: Becoming prosperious & profer l Great Leader Bank Mandiri Assessment Programl E-Payment & Security Seminar. Initial Appointment Basis: GMS on June 29, 2010 BANKING BUSINESS REVIEW Management Discussion and Analysis on Bank ‘s Performance In the middle of sharia banking industry growth year on year by Rp47.25 trillion, BSM is the owner of sharia banking industry largest market share. From total assets, BSM dominated 26.40% sharia banking market share in 2013. Annual Report 2013 118 PT Bank Syariah Mandiri Jambi - Rattan plait artwork PT Bank Syariah Mandiri 119 Laporan Tahunan 2013 BANKING BUSINESS REVIEW I n 2013, Bank Syariah Mandiri (BSM) growth delivered improving performance as the largest market share sharia Bank in Indonesia. both directly and indirectly Assets of BSM positively grew by Rp63.97 trillion or 17.95%, while net income booked a negative growth by Rp651.24 billion or -19.17% from previous year. A. Indonesian Economy and Banking Industry Prospect Global economy recovery endured in 2013 where the global economic growth slightly decelerated from 3.1% in 2012 to 3.0% in 2013. Global economic slower growth was due to advance countries economic deceleration and followed by emerging countries economic growth revision at the beginning of 2013. Constrained global economic growth encouraged decrease in global commodity price. Moreover, global monetary uncertainty also increased in line with monetary stimulus deduction (tapering off) initiative issued in United States (US). Global economy recovered at 2nd semester of 2013 supported by United States, Japan and economic recoivery at European region, China and India. In 2013, Indonesian economy was decelerated from 6.2% n 2012 to 5.7*% in 2013. The growth was underpinned by household consumption and investment growth. Declining economic growth took place in 2013 was acquired from real export fall due to global economic crisis. Indonesian economic deceleration was also in line with stabilization policy implemented by the Government and Bank Indonesia to bring the economy to more sound and balance directions. Rupiah currency rate was depreciated during 2013 with major pressure occurred since end of May 2013 to August 2013. The major pressure was mostly affected by higher outlow capital triggered by global economy recovery uncertainty, post-subsidized fuel price rising inflation and global impact due monetary stimulus reduction policy issued by The Fed. Rupiah currency rate was point-topoint deprecated by 20.9% (yoy) from Rp10.075 per US dollar level as end of 2012 to Rp12.170 per US dollar level as end of 2013.. At the end of 2013, BI rate booked at 7.50% level, 175 bps higher fro, 5.75% in 2012. Bank Indonesia took tight monetary policy to mitigate inflation rate and encouraged current transaction deficite adjustment to be more sound and sustain. 1. National Banking Inflation pressure as of 2013 was relatively high. Consumer price inflation reached to 8.34% year on year (yoy), higher from inflation rate realization in 2012 which arrived at 4.30% (yoy). Inflation rate at 2nd semester of 2013 improved from inflation rate booked throughout 1st semester of 2013. Significant inflation pressure was due to food price turmoil and rising subsidized-oil fuel price. Increase in subsidized-oil fuel price drove higher prices Annual Report 2013 Volatile food and administered prices group inflation in 2012 each reached to 11.83% and 16.65%. Volatile food inflation was affected by seasonal factor which was higher demand at the end of the year due to religious feast and new years celebration. Moreover, this condition was also affected indirectly by subsidized oil fuel and electricity rising price. In 2013, administered prices inflation was relatively high due to increasing subsidized oil fuel price, electricity tariff and LPG tariff. 120 National banking assets reached to Rp4,954.46 trillion in 2013, grew by Rp691.88 trillion or 16.23% (yoy) against assets position booked in 2012 which was Rp4,262.568 trillion. The banking assets growth was lower from assets growth booked in 2012 in sampe period which arrived at 16.69% (yoy). In 2013, Deposit collection grew by Rp438.77 trillion or 13.60% (yoy) from Rp3,225.19 trillion in 2012 to Rp3,663.96 trillion in 2013. Deposit growth booked in 2013 yoy was lower from Deposit growth in 2012 which arrived at 15.81% (yoy). PT Bank Syariah Mandiri President Commissioner of BSM, Achmad Marzuki (second from the right) and President Director of BSM, Yuslam Fauzi (first from the left) altogether with Sharia Economy Society (MES) Committee attened CEO Forum event held by MES on June 8, 2013. The event was event for CEO to discuss on behalf of Sharia Economy Progress in Indonesia. by 0.02% from 74.10% from 2012 to 74.08% in 2013. NPL Gross ratio realization in 2013 was 1.7&% or decreased by 0.10% from 1.87% in 2012. Decreasing banking performance ratio were namely Net Interest Margin (NIM) and Return on Assets (ROA. NIM Ratio decreased by 0.60% from 5.49% in 2012 to 4.89% in 2013. ROA dropped by 0.03% from 3.11% in 2012 to 3.08% in 2013. On the other hand, disbursed loan booked in 2013 was Rp3,292.87 trillion, grew by Rp585.01 trillion or 21.60% (yoy) from loan position booked in 2012 which arrived at Rp2,707.86 trillion. Based on disbursement type, working capital loan was being the largest contributor on loan year on year growth in 2013. Working capital loan growth was slower from 23.21% (yoy) in 2012 to 20.43% (yoy) in 2013. Meanwhile, investment and consumer loans growth in 2013 was each booked at 34.05% (yoy) and 13.67% (yoy). Sectorally, loan growth was still supported by trading, restaurant and hotel sectors. Loan growth by year on yar from trading, restaurant and hotel sectors in 2013 reached to 29.24% (yoy), decreased from 2012 which was 34.23% (yoy). With loan market share to 21.36% from total loan, the sector remained overall loan growth basis which contributed 27.20% from loan growth which reached Rp585.01 trillion. Several banking ratio were decreasing though some also booked an improvement. Improving banking ratio in 2013 were Capital Adequacy Ratio (CAR), Operating Expense to Operating Income (BOPO) Ratio and Non Performing Loan Gross (NPL Gross) Ratio. In 2013, Capital Adequacy Ratio (CAR) of national banking was higher from CAR realization in 2012 which reached 17.43%. BOPO ratio decreased PT Bank Syariah Mandiri 121 2. Sharia Banking In 2013, the Bank carried business activity based on sharia principle covering 197 Banks, comprising of 11 Sharia Commercial Banks, 23 Sharia Business Units and 163 BPRS. In line with respective condition, sharia Bank network has reached 2,990 offices and 1,267 office channelings (OC). Sharia banking assets grew by Rp47.25 trillion or 24.23% (yoy) in 2013 from Rp195.01 trillion in 2012 to Rp242.27 trillion in 2013. Suported by the assets growth, sharia banking assets market share to national banking assets grew by 4.58% in 2012 to 4.89% in 2013. Sharia banking deposit grew by Rp36.02 trillionor 24.42% (yoy) in 2013 from Rp147.51 trilion in 2012 to Rp183.53 trillion in 2013. Deposit growth in 2013 was 24.42% (yoy) lower from Deposit growth realization in Annual Report 2013 BANKING BUSINESS REVIEW 2012 which arrived at 27.81% (yoy). Sharia banking deposit market share in 2013 was 5.01% grew from 2012 which was 4.57%. From fund disbursement aspect, sharia banking financing growth reached to 24.82% (y0y) lower from financing growth booked in 2012 which was 43.69% (yoy). The sharia banking financing booked Rp36.61 trillion or 24.82% growth from Rp147.50 trillion in 2012 to Rp184.12 trillion in 2014. Sharia banking financing market share to commercial banking in 2013 was 5.59%. Several decreasing sharia banking industry performance ratio were namely ROA, ROA, NPF and BOPI. Sharia banking ROA realization in2 013 was at 2.00%, lower from 2012 which reached 2.14%. In 2013, sharia banking ROE was 17.24% lower from 2012 which reached 24.06%. NPF was decreasing from prior 2.22% in 2012 to 2.62% in 2013. BOPO ratio grew by 3.24% from 74.97% in 2012 to 78.21% in 2013. Improving ratio was at capital (CAR) from 14.13% in 2012 to 14.42% in 2013. 3. Sharia Banking Players In 2013, there was no addition on new Sharia Commercial bank, thus recored one Sharia Busienss Unit, which was HSBC Syariah that the sharia banking industry plaers comprised of 11 BUS, 23 SBU and 163 BPRS. B.Asset Market Share In sharia banking industry which grew year on year by Rp47.25 trillion from Rp195.01 trillion in 2012 to Rp242.27 trillion in 2013, or grew by 24.23%, BSM holds the largest sharia banking industry market share. From total assets side, in 2013, BSM still domnated 26.40% sharia banking market share; despite 1.41% decrease from market share realization in 2012 which arrived at 27.81%. In 2013, BMS Total assets grew by 17/95% (yoy) or Rp9.74 trillion from Rp54.22 trillion in 2012 to Rp63.96 trillion in 2013. Therefore, BSM contributed 20.60% on sharia banking industry growth in 2013. (in Rp billion) Table of BSM Assets to Sharia Banking Market Share Assets BSM 2012 2013 Growth Assets Market Share 54.229 63.965 9.736 26,40% Non BSM 140.789 178.311 37.522 73,60% Sharia Banking 195.018 242.276 47.258 100,00% Annual Report 2013 122 PT Bank Syariah Mandiri Grafik of BSM Assets to Sharia Banking Market Share Non BSM 72,19% 2012 BSM 27,81% Non BSM 73.60% 2013 Grafik of BSM Deposit to Sharia Banking Market Shares BSM 26.40% Non BSM 67,86% BSM 32,14% 2012 Non BSM 69,24% 2013 BSM 30,76% C.Third Party Fund Market Share In 2013, BSM deposit grew by Rp9.05 trilllion or 19.09% from Rp47.40 trillion in 2012 to Rp56.46 trillion in 2013. At the same time, sharia banking deposit grew by 24.42% (yoy) from RP147.51 trillion in 2012 to Rp183.53 trillion in 2013. (in Rp billion) Table of BSM Deposit to Sharia Banking Market Shares DPK 2012 2013 Growth BSM 47.409 56.461 9.052 30,76% Non BSM 100.103 127.073 26.970 69,24% Sharia Banking 147.512 183.534 36.022 100,00% Aforementioned condition drove BSM deposit to sharia banking market share decreased by 32.14% in 2012 to 30.76% in 2013. Decreasing BSM deposit market share due to declining BSM saving and time deposit markets. In 2013, BSM deposit grew by RP9.05 trillion with 25.13% contribution to Sharia banking deposit growth which arrived at Rp36.02 trillion. PT Bank Syariah Mandiri 123 Annual Report 2013 Deposit Market Share BANKING BUSINESS REVIEW 1. Saving Account Market Share Growth Growth BSM Saving account to sharia banking market share negatively grew from 42.48% in 2012 to 38.64% in 2013. BSM Saving booked positive growth by Rp2.95 trillion or 15.42% from Rp19.14 trillion in 2012 to Rp22.10 trillion in 2013. BSM saving account growth contributed 24.35% from sharia banking growth which booked Rp12.12 trillion growth. Tabel of BSM Saving Account to Sharia Banking Saving Market Share Growth (in Rp billion) Savings 2012 2013 Share Growth BSM 4.724 2.953 24,35% Non BSM 7.746 9.175 75,65% Sharia Banking 12.470 12.128 100,00% 3. Current Accounts Market Share In 2013, BSM Current Accounts booked positive growth by Rp1.09 trillion from Rp6.43 trillion in 2012 to Rp7.52 trillion in 2013 or grew by 16.96%. BSM Current Account growth contributed 133.89% from sharia banking current account growth which reached Rp815 billion. Respective condition brought an increase in BSM Current Account to sharia banking Current Account market share which grew by 36.33% in 2012 to 40.63% in 2013. Table of BSM Current Account to Sharia Banking Current Accoutn Market Share Growth (in Rp billion) 2. Time Deposit Market Share Current Accounts Growth BSM Time Deposit booked positive growth by Rp5.00 trillion from Rp21.82 trilllion in 2012 to Rp26.83 trillion in 2013 or grew by 22.94%. BSM time deposit growth contributed 21.70% from sharia banking time deposit which reached Rp21.77 trillion. BSM time deposit to sharia banking time deposit market share booked negative growth from 25.76% in 2012 to 24.89% in 2013. 2012 2013 Share Growth BSM 1.698 5.008 21,70% Non BSM 15.624 18.072 78,30% Sharia Banking 13.926 23.080 100,00% Annual Report 2013 2013 Share Growth BSM 1.765 1.091 133,89% Non BSM 3.937 (276) -33,89% Sharia Banking 5.702 815 100,00% D.Financing Market Share In 2013, BSM Financing grew by 12.75% or Rp5.71 trillion from Rp44.75 trillion in 2012 to Rp50.46 trillion in 2013. Concurrently, sharia banking financing grew by 24.82% from Rp147.51 trillion in 2012 to Rp184.12 trillion in 2013. BSM financing growth booked in 2013 contributed 27.41% to Sharia Banking Financing growth which arrived at Rp36.61 trillion. BSM financing to sharia banking financing market share decreased from 30.17% in 2012 to 27.41% in 2013. Table of BSM Time Deposit to Sharia Banking Time Deposit Market Share Growth (in Rp billion) Time Deposit 2012 124 PT Bank Syariah Mandiri Director of BSM, Sugiharto, represented BSM in Interbank Currency National Transactio Bye Laws Implementation Signing and Inauguration on May 5, 2013. Table of BSM Financing to Sharia Banking Financing Market Share (in Rp billion) Financing 2012 2013 BSM 44.755 50.460 5.706 27,41% Non BSM 102.75 133.662 30.911 72,59% 147.505 184.122 36.617 100,00% Sharia Banking Growth Table of BSM Financing to Sharia Banking Financing Market Share Non BSM 69,66% PT Bank Syariah Mandiri 2012 BSM 30,17% Non BSM 72,59% 125 2013 BSM 27,41% Annual Report 2013 Financing Market Share OPERATIONAL REVIEW (Per Business Segment) Management Discussion and Analysis on Bank’s Performance In 2013, BSM Total Assets increased by 17.95% to Rp63.97 trillion, if compared with assets realization in 2012 which was Rp52.23 trillion. Total Deposit collection grew by 19.09% to Rp56.46 trillion, and total financing disbursement grew by 12.75% to Rp50.46 trillion. Laporan Annual Tahunan Report2013 2013 126 PT Bank Syariah Mandiri North Sumatera - Batak Tandok artwork PT Bank Syariah Mandiri 127 Annual Report Laporan Tahunan 2013 2013 OPERATIONAL REVIEW (Per Business Segment) B ank Syariah Mandiri (BSM) is always committed to meet customers expectation on sharia banking business. Grafik of Deposit Growth In 2013, BSM offered growing innovative products. BSM has a product classification, as follows: 1. Deposit financing (savings, time deposit and current accounts), consumer fund and low cost fund. 2. Financing including financing per scheme, financing per economy sector and financing per segment. 3. Product services including products service, operational service and investment service. 4. Services including syariah mandiri priority. Description of BSM product is as follows: A.Funding Deposito 46,04% Tabungan 40,39% 2012 Deposito 47,53% Giro 13,57% Tabungan 39,14% 2013 Giro 13,33% Significant Deposit growth was followed by total accounts which grew by 1,658,643 accounts or by 38.48% from 4,310,229 accounts in 2012 to 5,968,872 accoiunts in 2013. Average monthly deposit growth in 2013 reached to 138,221 accounts. Table of Total Deposit 1. Total Deposit Description Savings Total deposit collection as end of December 2013 reached to Rp56.46 trillion, grew by Rp9.05 trillion or 19.09% to total Deposit collected in 2012 which was Rp47.40 trillion. Deposit was acquired from savings, current accounts and time deposit. Current Account Time Deposit Total 2012 2013 4.155.632 5.787.208 53.334 61.999 101.263 119.665 4.310.229 5.968.872 2. Consumer and Institution Fund Composition In 2013, Consumer Fund Composition decreased to 56.91% from previous year which was 59.25%. While, Institution Fund Composition increased by 43.09% from previous year which was 40.75%. Table of Deposit Growth (in Rp billion) Growth in 2012-2013 Description 2009 2010 2011 2012 2013 Savings 9.873 14.424 14.424 19.148 22.101 2.953 15,42 Current Accounts 4.015 4.669 4.669 6.434 7.525 1.091 16,96 Time Deposit 15.110 23.525 23.525 21.827 26.834 5.007 22,94 Total 28.998 42.618 42.618 47.409 56.461 9.052 19,09 Annual Report 2013 128 Nominal % PT Bank Syariah Mandiri Table of Consumer and Institution Fund Composition (in Rp billion) 2012 Composition 2013 Composition Consumer 28.092 59,25% 32.132 56,91% 4.040 14,38 Institution 19.317 40,75% 24.329 43,09% 5.012 25,95 Total 47.409 100,00% 56.461 100,00% 9.052 19,09 Institution 40,75% 2012 Consumer 59,25% Institution 43,09% 2013 Nominal % 4. Deposit Grafik of Consumer and Institution Fund Composition a. Saving Accounts Consumer 56,91% 3. Low Cost Fund Composition Growth Description Low Cost Composition decreased to 52.47% from previous year which was 53.96%. While, financing for time deposit rose to 47.53% from previous year which was 46.04%. As end of 2013, public fund collection as saving accounts reached to Rp22.10 trillion, grew by 15.42% or Rp2.95 trillion form Rp19.14 trillion in 2012. Saving accounts of BSM comprises of BSM Savings (Mudaharabah), BSM Saving Plan, BSM Simpatik Saving, BSM Mabrur Saving, BSM Investa Cendikia Saving and TabunganKu. Highest growth by nominal contributed by BSM Saving (Mudharabah) by Rp17.10 trillion. Total Saving NoA as end of 2013 reached to 5,786,206 accounts, increased by 1,630,574 accounts or 39.24% from 2012 which was 4,155,632 accounts. table of Low Cost Fund (in Rp billion) Description 2012 Composition 2013 Composition Growth Nominal % Low cost 25.582 53,96% 29.626 52,47% 4.044 15,81 Time deposit 21.827 46,04% 26.834 47,53% 5.007 22,94 Total 47.409 100,00% 56.461 100,00% 9.052 19,09 Grafik of Low Cost Fund Time deposit 46,04% 2012 Low cost 53,96% PT Bank Syariah Mandiri Time deposit 47,53% 2013 Low cost 52,47% 129 Annual Report 2013 OPERATIONAL REVIEW (Per Business Segment) Table of Saving Product No (in Rp million) Description 2012 2013 Growth Nominal % 1 BSM Saving Plan 147.581 157.425 9.844 6,67 2 BSM Investa Cendikia Saving 246.351 292.035 45.684 18,54 3 TabunganKu 308.198 377.309 69.111 22,42 4 BSM Simpatik Saving 5 BSM Mabrur Saving 6 BSM Saving (Mudharabah) Total 593.326 1.230.641 637.315 107,41 2.674.435 2.939.993 265.558 9,93 15.178.086 17.103.824 1.925.738 12,69 19.147.977 22.101.227 2.953.250 15,42 2012 2013 Table of Saving Products Total Accounts Description % 1. BSM Saving Plan 60.473 64.018 3.545 5,86 2. BSM Investa Cendikia Saving 49.957 52.711 2.754 5,51 3. TabunganKu 237.755 286.741 48.986 20,60 4. BSM Simpatik Saving 759.559 1.714.252 954.693 12,56 5. BSM Mabrur Saving 6. BSM Saving (Mudharabah) Total 779.012 924.399 145.387 18,66 2.268.876 2.744.085 475.209 17,32 4.155.632 5.786.206 1.630.574 In 2013, Saving accounts grew by 15.42% from position booked in 2012 which was Rp19.14 trillion. The saving accoutns growth in 2013 was supported by TabunganKu growth by 20.60%, BSM Mabrur Saving by 18.66%, BSM Saving (Mudharabah) by 17.32%, BSM Simpatik Saving by 12.56%, BSM Saving Plan by 5.86%, and BSM Investa Cendikia Saving by 5.51%.. Detail of saving products in BSM are namely as follows: 1) BSM Saving (Mudharabah) Growth Accounts As end of 2013, BSM Saving reached to Rp17.10 trillion. BSM Saving (Mudharabah) growth booked at Rp1.92 trillion. BSM Gelegar Hadiah, Gathering, Sahabat and Annual Report 2013 39,24 several other programs were being supporting factors of BSM Saving Accounts growth. JTotal BSM Saving (Mudharbah) NoA as end of 2013 reached to 2,744,085 accounts. Total BSM Saving (Mudharabah) NoA grew by 475,209 accounts or 17.32% from previous year which was 2,268,876 accounts. 2) BSM Mabrur Saving Throughout 2013, BSM Mabrur Saving reached to Rp2.93 trillion. In 2012, BSM Mabrur Saving growth to Rp265.55 billion or 9.93% from position booked in 2012 which was Rp2.67 trillion. Total BSM Mabrur Saving NoA reached to 924,399 accounts, grew by 145,387 accounts or 18.66% from 2012 which was 779,012 accounts. 130 PT Bank Syariah Mandiri 3) BSM Saving Plan In 2013, BSM Saving Plan growth reached to Rp157.42 billion. In 2013, BSM Saving Plan Growth booked Rp9.84 billion or 6.67% growth from 2012 which was Rp147.58 billion. Total BSM Saving Plan NoA booked at 64,018 accounts, grew by 3,545 accounts or 5.86% from 2012 which was 60,743 accounts. 4) BSM Investasi Cendikia Saving BSM Investasi Cendikia Saving achieved progressive growth in 2013 was namely due to “BSM Ceria” program as BSM Investasi Cendikia Saving and BSM Saving product bundling program. In 2013, BSM Investasi Cendikia Saving growth reached to Rp292.03 billion, grew by Rp45.68 billion or 18.54% from 2012 which was Rp246.35 billion. Total BSM Investasi Cendikia Saving NoA reached to 52,711 accounts, grew by 2,754 accounts or 5.51% growth from position booked in 2012 which was 49,957 accounts. 5) BSM Simpatik Saving In 2013, BSM Simpatik Saving growth reached to Rp1.23 trillion, increased if compared with 2012. BSM Mabrur Saving Account growth reached to 924,399 accounts, grew by 145,387 accounts or 18.66% from 2012 which was 779,012 accounts. 6)TabunganKu In 2013, TabunganKu Saving growth reached to Rp377.30 billion, increasing if compared with 2012. TabunganKu Saving growth booked Rp69.11 bilion or 22.42% growth in 2013 to position booked in 2012 which was Rp308.19 billion. Partnership with educational institution also contributed in increasing TabunganKu growth. Total TabunganKu NoA as end of 2013 reached to 286,741 accounts, grew by 48,986 accoutns or 20.60% from 2012 which was 237,755 accounts. b. Time Deposit As end of 2013, public deposit realization as time deposit reached to Rp26.83 trillion, grew by 22.94% or Rp5.00 trillion from Rp21.82 trillion in 2012. BSM Time Deposit is in two currencies of Rupiah and Dollar. Table of Time Deposit Product Type No Description 1 BSM Rupiah Time 2 BSM Foreign Total (in Rp million) 2012 2013 20.579.200 24.361.001 3.781.801 % 18,38 1.247.444 2.473.253 1.225.809 98,27 21.826.644 26.834.254 5.007.610 22,94 PT Bank Syariah Mandiri Growth Nominal 131 Total Time Deposit NoA as end of 2013 reached to 119.665 accounts. In 2013, Time Deposit NoA grew by 18,400 accounts or 23.29% from position booked in 2012 which was 101,263 accounts. Annual Report 2013 OPERATIONAL REVIEW (Per Business Segment) Total Time Deposit Product Accounts Description 1. BSM Rupiah Time 2. BSM Foreign Total 2013 97.804 116.032 18.226 18,63 3.459 3.633 174 5,03 101.263 119.665 18.400 23,29 1) BSM Rupiah Time Deposit In 2013, BSM Rupiah Time Deposit growth reached to Rp24.36 trillion. BSM Rupiah Time Deposit Grwoth grew by Rp3.78 trillion or 18.38% in 2013 from position booked in 2012 which was Rp20.57 trillion. In 2013, BSM Foreign Currency Time Deposit growth reached to Rp2.47 trillion. % BSM Foreign Currency growth booked Rp1.22 trillion or 98.27% growth in 2013 from position booked in 2012 which was Rp1.24 trillion. Total BSM Foreign Currency BSM NoA as end of 2013 reached to 3,633 accounts, 174 accounts or 5.03% higher from 2012 which was 3,459 accounts. c. Current Accounts Total BSM Rupiah Time Deposit NoA as end of 2013 reached to 116,032 accoutns, grew by 18,226 accounts or 18.63% from 2012 which was 97,804 accounts. 2) BSM Foreign Currency Time Deposit Accounts Description of BSM Time Deposit product is as follows: Growth 2012 As end of 2013, public deposit realization as current accounts booked at Rp7.52 trillion. Current account growth reached Rp1.09 trillion or 26.96% growth in 2013 from position booked in 2012 which was Rp6.43 trillion. BSM Current account product conists of BSM Rupiah Current Account, BSM Euro Current Account, BSM Dollar Current Account and BSM Singapore Dollar Current Account. Type of Current Accounts Product Description 1. BSM Rupiah 2012 % 2.725 2.373 352 1.175.849 1.418.877 243.028 20,67 4. BSM Singapore Dollar Current Account Total Growth Nominal 1 6,18 12,92 5.251.534 2. BSM Euro Current 3. BSM Dollar 2013 6.101.470 849.936 3.961 2.541 1.420 35,85 6.434.069 7.525.261 1.091.192 16,96 Annual Report 2013 132 PT Bank Syariah Mandiri (in Rp million) Total Current Accounts Product Account No Description 2012 2013 1 BSM Rupiah 5.251.534 6.101.470 2 BSM Euro Current 3 BSM Dollar BSM Singapore Dollar Current Account 4 Total Growth Nominal 849.936 % 16,18 2.725 2.373 (352) (12,92) 1.175.849 1.418.877 243.028 20,67 3.961 2.541 (1.420) (35,85) 6.434.069 7.525.261 1.091.192 16,96 Growth of BSM Current account reflected BSM customers business activity. Total Current Account NoA as end of 2013 reached to 61,999 accounts, increased by 8,665 accounts or 16.20% from 2012 which was 53,334 accounts. Account growth booked Rp243 billion or 20.67% increase in 2013 if compared with previous year which was Rp1.17 trillion. Description of BSM Current Account product is as follows: Total BSM USD Current Account NoA as end of 2013 reached to 682 accounts or 8.20% from 2012 which was 8,068 accounts. 1) BSM Rupiah (IDR) Current Account 4) BSM Singapore Dollar Current Account Throughout 2013, BSM Wadiah Yad Dhamanah (IDR) Current Account growth reached to Rp6.10 trillion. BSM Rupiah Current Account growth brought Rp849 billion or 16.18% growth in 2012 from position booked in 2012 which was Rp5.25 trillion. Total BSM Rupiah Current account as end of 2013 reached to 52.924 accounts, increased by 7,976 accounts or 17.74% from 2012 which was 45,170 accounts. 2) BSM Euro Current Account In 2013, BSM Euro Current Account growth reached to Rp2.37 billion. BSM Euro Current Account growth booked a decrease by Rp352 million or negative 12.92% growth in 2013 from position booked in 2012 which was Rp2.72 billion. Total BSM Euro Current Account NoA as end of 2013 was to 31 account, remained stable if compared with 2012. 3) BSM Dollar (USD) Current Account In 2013, BSM USD Current Account growth reached to Rp1.41 trillion. BSM USD Current PT Bank Syariah Mandiri In 2013, BSM Singapore Dollar BSM growth reached to Rp2.54 billion. BSM Singapore Dollar Current Account growth booked a decrease of Rp1.42 billion or negative 35.85% from 2012 which was Rp3.96 billion. Meanwhile, total BSM Singapore Dollar Current Account NoA as end of 2013 reached to 73 acounts or grew by 7 accounts or 10.6% fro, 2012 whih was 65 accounts. 133 Throughout 2013, BSM conducted several programs to increase Deposit to meet customers expectation, among others: a) Cash Management Cash Management is a program to support institution customers to manage their funds. Offered products are Pooling Fund, Multi Level Account, Batch Transfer and Payroll. Other partnership which are available are Co-Branding, Multi Bank Payment and Multi Channel Payment. Annual Report 2013 OPERATIONAL REVIEW (Per Business Segment) b) BSM Sahabat BSM Sahabat is member get member program, where the participants invite others to register as BSM customers. Program participant (referee) will receive cash incentive based on volume of referred customers fund. BSM Sahabat also becomes word of mouth based marketing. h) Hajj Pilgrim Gathering through KHIH and PIHK In 2013, BSM held hajj pilgrim gathering through KBIH and PIHK at 100 Branch Offices and 150 Supporting Branch Offices. In its implementation, BSM prioritized gathering event at hajj and umra pilgrim potential branches. i) BSM You & Friends Program BSM You & Friends Program is a new customers acquisition program of BSM Priority under referreal scheme. Every BSM Priority customer who gives reference or Referred BSM Priority New Customer with fund deposit minimum to Rp250 million will received voucher as reward. j) Direct Sales Force Direct Sales Force program is a retail customer acquisition program held by recruiting employees who hold a potential to collect fund or acknowledged as Sharia Funding Executive. c) BSM Mitra Kerja BSM Mitra Kerja is a community program in cooperation with BSM. d) BSM Fantasi BSM Fantasi is a direct gift program. The program is applied for saving product (BSM Saving, BSM Simpatik Saving, BSM TabunganKu) and BSM Current Account. e) BSM Prima Current Account BSM Prima Current Account is a transaction fee assistance facility for BSM Current Account customers with certain average balance requirement. BSM Prima Current Account is mainly dedicated to traders community who are sensitive against bank’s transaction fee. f) BSM Rejeki Sembako (BSM Direct Gift) B.Financing BSM Rejeki Sembako includes direct gift program with specific gift, groceries package (Sembako). The program is only applied for BSM Saving new account registration. 1. Financing per scheme, such as Murabahah, Mudharabah, Musyarakah and other financings. 2. Financing per economy sector, such as agriculture, mining, manufacturing, electricity, gas, water, construction, trading, transportation and communication, business service, social service and other sectors financing. 3. Financing per segment such as corporate, commercial, small, micro and consumer financing g) Overseas Marketing Overseas marketing is BSM initiative to generate Indonesian Workforce account registration aboard, mainly in countries wehere BSM has working partners (remittance or SFE). Annual Report 2013 Throughout 2013, BSM has disbursed financing for all business segment amounting to Rp50.46 trillion, grew by Rp5.70 trillion or 12.75% from total financing in2 012 which was Rp44.75%. BSM financing product is classified into several groups, as follows: 134 PT Bank Syariah Mandiri BSM Financing Growth 2009 – 2013 period description Financing (in Rp billion) 2009 2010 2011 2012 2013 16.063 23.968 36.727 44.755 50.460 BSM Financing Rp Miliar 50.000 Growth Nominal % 5.705 12,75 50.460 44.755 45.000 40.000 36.727 35.000 30.000 23.968 25.000 20.000 15.000 16.063 10.000 5.000 0 2009 Financing and Composition a. Financing per Scheme 2011 2010 In 2013, financing portfolio was still dominated by financing under murabahah scheme amounted to Rp33.21 trillion or 65.81% from total BSM financing portfolio, increased from financing portion under murabahah scheme as end of 2012 which was Rp27.55 trillion or 61.56% to total BSm financing portfolio. Meanwhile, financing portion under musyarakah scheme reached to Rp7.34 trillion or 14.54%, increased of compared with end of 2012 which was Rp6.34 trillion or 14.16%. Financing composition under mudharabah and other schemes booked a decrease from previously 9.55% and 14.74% as end of 2012 to 7.75% and 11.90% as end of 2013. PT Bank Syariah Mandiri 135 2012 2013 b. Financing per Economy Sector Growth of financing on several economy sectors booked an increase such as for electricity, gas and water by 45.83%, business service by 31.36%, mining by 26.33%, transportation & communication by 12.95%, industry 3.43%, trading 3.36%, and other sectors by 11.37%. Meanwhile, growth of agriculture, construction and social service sector slightly decreased by 5.01%, 8.41% and 1.05%. Annual Report 2013 OPERATIONAL REVIEW (Per Business Segment) c. Financing per Segment As end of 2013, corporate financing reached to Rp12.41 trillion with 24.61% contribution. The composition was lower if compared with corporate financing portion in 2012 which was 22.34%. Financing per scheme for 2012 – 2013 period (in Rp million) 2012 description 2013 Nominal Share (%) Nominal Share (%) Murabahah 27.549.264 61,56 33.207.376 65,81 Mudharabah 4.273.760 9,55 3.908.764 7,75 Musyarakah 6.336.769 14,16 7.338.125 14,54 others total financing per scheme 6.595.015 14,74 6.006.170 11,90 44.754.808 100,00 50.460.435 100,00 Financing per Economy Sector No Description 1 Agriculture 2 Mining 3 Manufacturing (in Rp million) 2012 2013 Nominal Growth Nominal Share (%) 1.727.718 3,86 1.641.195 Share (%) 3,25 Nominal (86.523) -5,01 % 455.698 1,02 575.694 1,14 119.996 26,33 2.188.967 4,89 2.264.139 4,49 75.172 3,43 4 Electricity, Gas and Water 758.593 1,69 1.106.287 2,19 347.694 45,83 5 Construction 3.243.536 7,25 2.970.735 5,89 (272.801) -8,41 6 Trading 4.832.779 10,80 4.995.222 9,90 162.443 3,36 7 Transportasi & Communication 1.731.000 3,87 1.955.140 3,87 224.140 12,95 9.293.456 20,77 12.207.762 24,19 2.914.306 31,36 897.829 2,01 888.373 1,76 (9.456) -1,05 8 Business Service 9 Social Service 10 others 19.625.232 43,85 21.855.888 43,31 2.230.656 11,37 Total 44.754.808 100,00 50.460.435 100,00 5.705.627 12,75 In 2013, commercial financing reached to Rp7.56 trillion with 14.99% portion, decreased if compared with commercial financing portion booked in 2012 which was 17.37%. Micro and small business financing realization in 2013 reached to Rp8.6 trillion with 17.08% portion, increasing if compared with micro and small business financing booked in 2012 which was 16.44%. Annual Report 2013 136 In 2013, financing consumer reached to Rp21.85 trillion with 44.31% portion, higher if compared with consumer financing realization in 2012 which was 43.85%. PT Bank Syariah Mandiri Financing per Segment No 1 Description (in Rp billion) 2012 Nominal 2013 Share (%) Nominal Growth Share (%) Nominal % 2.419.091 24,19 10.000.429 22,34 12.419.520 24,61 Commercial (medium) 7.773.363 17,37 7.566.735 14,99 (206.628) -2,66 Micro and Small Enterprise 7.355.784 16,44 8.618.293 17,08 1.262.508 17,16 19.625.232 43,85 21.855.887 44,31 2.230.655 11,37 44.754.808 100,00 50.460.435 100,00 5.705.627 12,75 Corporate 2 3 4 Consumer Total The Bank’s financing segmentation classification was stipulated based on: 1. Primary Indicators 2. Secondary Indicators with priority based on Gross Annual Sales (GAS) which later as customers lending limit. Financing Segmentation Classification No 1 2 Segmentation Mikro Small Secondary Requirement Primary Requirement program financing (limit to Rp100 million) 1. Micro Financial Institution (KJKS, BMT) 2. BPRS 3. Cooperative on productive purpose 4. program financing (limit exceeding Rp100 million) 5. Financing under partnership scheme 6. Company with GAS to Rp10 billion GAS Limit - to Rp100 million to Rp10 billion > Rp100 million to Rp1.5 billion > Rp10 billion to Rp150 billion > Rp1.5 billion to Rp30 billion 3 Commercial 1. ROE and Subsidiary 2. Local Government/Agency 3. Educational Institution 4. Hospital/Clinic 4 Corporate 1. SOE and Subsidiary 2. Non-Ministerial State Agency >Rp150 billion >Rp300 billion Retail 1. Cooperative for consumer purpose 2. Multifinance under channeling scheme for consumer purpose 3. Consumer Financing - - 5 PT Bank Syariah Mandiri 137 Annual Report 2013 OPERATIONAL REVIEW (Per Business Segment) Description of financing per business segment is as follows: financing accelerator. Regarding the prudential banking will be continuously regarded as principal for BSM. 1) Corporate Financing Realization of BSM support in bringing national sharia banking growth to higher level is by assisting corporate customers business expansion throughout financing both for investment and working capital on major industry sectors with positive growth record and complies with the bank’s risk appetite. BSM proactively conducted sustainable communication and more intensive visit to corporate customers as an effort to maintain corporate financing customers continuity that any potential issue will be immediately deteceted and settled appropriately. 2) Commercial (Medium) Financing a) Corporate Financing Growth In 2013, BSm had disbursed corporate financing to Rp2.41 trillion or grew by 24.19% from prior Rp10 trillion in 2012 to Rp12.41 trillion as end of 2013. Corporate financing is dedicated for business and working capital development and integration. Focus of corporate financing is targeted to 3 (three0) major sectors such as business service sector to Rp12.20 trillion or 24.19%, trading sector to Rp4.99 trillion or 9.90% and construction sector to Rp2.97 trillion or 5.89%. b) Special and Syndicated Loan In 2013, BSM carried Corporate Plan 2011 – 2015 project. One of the implemented project was policy shifting on commercial financing segmentation criteria which had been prepared in 2012. Carrying the policy changing, there was a shifting on commercial financing position at BSM from previously Rp3.74 trillion as end of 2012 to Rp4.15 trillion at the beginning of 2013. The growth was contributed from corporate segment to commercial segment shifting reaching to Rp479.25 billion, the shifting on small commercial to commercial segment reached to Rp64.7 billion and commercial to small commercial segment shifting reached to Rp130.49 billion. Throughout 2013, BSm realized commercial financing growth to Rp1.33 trillion or grew by 23.47% from commercial financing growth realization which arrived at Rp1.08 trillion. a) Objective of Commercial Financing Disbursement To support corporate financing, BSM disbursed sound financing through sharia syndicated financing and club deal and built professional agency to contribetu on BSM fee based income growth. Throughout the syndicated loan, BSM is expected to take part as sharia banking syndicated financing and significant fund Annual Report 2013 In 2013, BSM disbursed syndicated loan with Rp519 billion or 46.80% growth from previously Rp1.10 trillion in 2012 to Rp1.62 trillion in 2013. Amid tight business competition, BSm seeks to achieve the target. In relatively young ages, the Bank’s contribution shall not be underestimated as well as BSM contribution for Sharia Bankingindustry particularly on syndicated loan realization. 138 Composition of financing disbured by BSM based on its realization purpose was classified on working capital and investment purpose. In 2013, BSM commercial financing was mostly disbursed for investment purpose to 63.18%, while 36.82% was disbursed as working capital. The composition was different from 2012 where BSM commercial financing was mostly used for PT Bank Syariah Mandiri enterprise becomes challenge and opportunity to increase financing portfolio in respective segment. investment purpose at 52.51% and 47.49% used as working capital b) Commercial Financing Scheme In 2013, Commercial financing customers NPF reached to Rp328.7 billion, improving if compared with NPF realization in 2012 which was Rp136.9 billion. The position contributed 6.07% from total BSM commercial financing, improving from 2012 which was 3.66% from total BSM commercial financing. 3) Micro and Small Enterprise Financing BSM assumes amount of small enterprise units indicated huge effort to be carried in empowering the segment, also as an opportunity to increase financing portfolio in respective segment. Numbers of lication, sector and community related with financing economic scale. Aforementioned condition shall be treated positively by carrying developmental initiatvey by banking players. To cater small segement customers which often burden by limitation of the segment’s enterpreneurs, both from internal and external factors. Internal factor refers to inadequate knowledge and insight to access the bank’s financing,as well as limited collateral and equity which able to pe provided by small enterprise. External factor refers to significant mismatch between financing scheme with small customer needs. On the other hand, the bank’s infrastructure is often not-ready to cover small enterprise spread all over Indonesia. In overcoming such burden, strategies carried by BSm to increase small enterprise financing portfolio are namely as follows: BSM disbursed commercial financing on several economy sector. In 2013, BSM commercial financing was dominated by Business Service sector at 24.91%. The domination was relatively equal with financing disbursement in 2012 which was dominated by business service at 25.87%. d) Non-Performing Commercial Financing c) Commercial Financing on Economy Sector BSM commercial financing composition based on its realization scheme was classified into 2 major scmees which were murabahah, musyarakah including Revolving Fund Financing (PDB). In 2013, realization of financing under murabahah scheme was 62.09% from total commercial financing, relatively equal with 2012 realization which was 61.77%. Financing under musyarakah scheme reached to 22.70% from total commercial financing. Meanwhile, PDB Musyarakah financing reached to 13.64% in 2013. To support economic growth on real sector and assist the Governmetn in preparing workforce, BSM has a commitment to disburse financing for small and micro enterprises. The importance in empowering small PT Bank Syariah Mandiri 139 Throughout 2013, BSM disbursed small enterprise financing with Rp821 billion or 18.64% growth from Rp4.40 trillion as end of 2012 to Rp5.22 trillion as end of 2013. 1. Increasing small customers and linkage partner capacity building to be able and developed to serve small customers. To increase linkage partner capacity building mainly LKMS, BSM cooperates with several LKMS supporting agencies in providing training, assistance and supervision. 2. Entering financing program cooperation with the Government to acquired financing, liquidity or other facilities to boost financing for small segment. Annual Report 2013 OPERATIONAL REVIEW (Per Business Segment) Small Segment Financing(in Rp billion) Description KUR DNS KLH Small Commercial Others Total 2012 Nominal 2013 Share (%) Share (%) 35,25 1.387 26,55 32 0,73 41 0,78 2.524 57,32 3.789 72,53 295 6,70 7 0,13 4.403 100,00 5.224 100,00 3. Entering partnership scheme where BSM acts as small enterpreneurs facilitator with major enterpreneurs under Core Partnership Scheme, where the core company guarantees the market and technology assistance. 4. Developing technology based small financing montiorign system to provide effectiveness and reduce financing monitoring cost. Type of investment financings which are eligible to be supported under this scheme are: a) Pollution prevention equipment; Clean Production Equipment; Energy Efficiency and Technology Development; Ozon Protection Equipment. b) Recycle industry which reders to every equipment to save natural resources and reduce waste (Recycle of waste, plastic, metal and timber). c) End-of-pipe technologies: Waste water management installation; air pollution controlling installation; garbage management installation. d) Laboratory Tools Emission analysis equipmet to repair motor vehicle. e) Laboratory Tools for environmental quality analysis Environmental friendly raw material usage and environmental friendly industry certification. a) Small Financing Scheme Nominal 1.552 As a sharia bank with affirmative mission for small economy segment, Bank Syariah Mandiri (BSM) attempts to raise its participation in empowering small enterprise throughout various financing scheme both commercial and program. Program financing disbursed by BSM is a cooperation between BSm with several Government Institution such as Coordinative Ministry of Economy, Ministry of Agriculture and Ministry of Environment. Program financing scheme managed by BSM in 2013, consisted of: 1. Financing with DNS – KNLH fund refers to partnership between BSM and Ministry of Environment (KNLH) to fnance micro and small neterprises by applying Debt for Natura Swap (DNS) on environmental sector. The DNS – KNLH financing realization is generally for investment financing. Total fund/plafond managed by BSM on this financing is Rp83.39 billion, with financing outstanding to Rp41 billion. Annual Report 2013 2. Special financing on agriculture sector by utilizing SP-3 (Agriculture Financing Service Scheme) facility. Under the financing scheme, being the cooperation between BSM and Ministry of Agriculture to assist farmers/farmer group with feasible but not bankable business due to inadequate collateral by providing risk allowance and financing guarantee service 140 PT Bank Syariah Mandiri Director of BSM, Hanawijaya (fifth from left) after speaking at Umma Economy Development Seminar on January 10, 2013. BSM continuously supports Micro & SME growth as part of a commitment in improving society’s welfare. payment. The utilization of SP-3 financing is for investment and working capital financing targeting farmers/breeders on small business scale. Total disbursed plafond on SP-3 program financing reached to Rp276.62 billion for 1,601 customers. Total Sp-3 program customers had been matured or claimed in 2013. As end of 2013, from SP-3 fund program of Rp110 billion, only Rp2.9 billion of SP-3 Program Fund claimed to cover loss-classified financing. SP-3 Financing is dedicated for farmers/breeders as customers who have business on food plants, horticulture, livestock and or plantations which namely classified as a) Individual; b) Groups/Business Group; c) Legal Entity or Non-Legal Entity Group. 3. Financing under Micro Loan (KUR) Program which is Government of RI Guarantee Program as the realization of Inpres No. 6 of 2007 to increase financing access and deelop small, medium and cooperative business to elevate/ eradicate poverty and broaden working opportunity. BSM is the only Sharia Bank who participates on the program. Total BSM KUR disbursement and financing in 2013 reached to Rp874.75 billion for 15,964 customers. PT Bank Syariah Mandiri 141 b) Micro Enterpreneurs Financing BSM micro shop is a financing service at branch and supporting branch office for micro category customers. Maximum plafond provided to the custoemrs through BSM micro shop is Rp100 million based on current micro business maximum demand. As end of 2013, Micro Shop Outlet had been opened to 457 Outlets spread all over Indonesia. In 2013, BSM disbursed financing through micro shop with growth reaching to Rp622 billion from Rp1.59 trillion in 2012 to Rp2.37 trillion as end of 2013. Main target of Micro Shop market is individual/ business who needs investment/working capital financing to Rp100 million for productive activity. The example of this category customers are traders at traditional market, motorcycle workshop business, household industry, haberdasher and other customers. Based on Financing Procedure, Micro Shop also may finance multipurpose financing to Rp100 million. Micro financing product and requirement are adjusted with the micro business characteristic. Annual Report 2013 OPERATIONAL REVIEW (Per Business Segment) Presently, micro business has 5 product classification, such as: 1. Tunas Financing (plafond from Rp2 million to Rp10 million). 2. Madya Financing (Plafond > Rp10 million to Rp50 million) 3. Utama Financing (Plafond > Rp50 million to Rp100 million) 4. Micro Shop KUR Financing (maximum plafond to Rp20 million) 5. Multiguna Financing (maximum plafond to Rp50 million) Throughout 2013, BSM gold pawn financing booked 17% or Rp1.23 trillion decrease, from Rp1.05 trillion to Rp1.23 trillion. The outstanding growth was followed by Pawn FBI growth to 37.8% or Rp59 billion to Rp215 billion as of December 2013. As of December 2013, total BSm gold pawn outlet reached to 393 outlets, increased from previous year which was 353 outlets as end of 2012. Moreover, BSM also conducted outlet remapping or relocation at BSM office network, which less-strategic 35 outlets location closed and relocated to more strategic locations. 1. Alliance with Strategic Partners Through Micro Shop service, micro enterpreneurs business access is expected to have wider access to BSM financing service. c) BSM Gold Pawn Financing 2013 become challenging year for national gold Pawn business. Besides prolonged impact of Bank Indonesia Circular Letter No. 14/7/DpbS dated Februry 29, 2012 issuance on Gold Guaranteed Qard Product for Sharia Bank and Sharia Business Unit, stated several restriction on Sharia Banking gold pawn business, also accompanied by less conducive economic situation indicated by fluctuative with decreasing trend gold price. To expand pawn network coverage, BSm opened distribution channel with third parties. In 2013, BSM succeeded in realizing partnership with several partners (PT Pos Indonesia, Bank Mandiri, Bank Sinar Harapan Bali). As of December 2013, total BSM gold pawn outlets which had been operated reached to 40 outlets, comprised of 31 outlets at PT Pos Indonesia, 4 outlets at bank Mandiri and 4 outlets at BSHB Bank. 2. Business Development Program BSM initiatied several programs to increase pawn financing portfolio, namely through: Micro Enterprise FInancing Description (In Rp billion) 2012 2013 Nominal Share (%) Linkage Program 1.558 42,31 1.934 41,58 Warung Mikro 1.751 47,56 2.373 51,02 Micro KUR 213 5,78 215 4,62 KUR Linkage 160 4,35 129 2,77 3.682 100,00 4.651 100,00 Total Annual Report 2013 142 Nominal Share (%) PT Bank Syariah Mandiri 4) Consumer Financing a) Sahabat Emas Program as a program dedicated for individual who refers a customer to conduct pawning at BSM. b) Special Program. BSM gold pawn offers various program in 2013, namely: Kejutan Awal Program, Edu-Emas Program, BSM Ketupat Emas Merdeka & Rejeki Milad Program. The Programs provided benefit for the program participants namely by obtaining pawning fee ease, souvenir or other gifts. 3. BSM Gold Installment Product To equip gold-based service, BSM launced BSM Gold Installment product in March 2013. This refers to a service of gold ownership financing under installment scheme. This as the action plan of Bank Indonesia Regulation No. 14/16/DPbS dated May 31, 2012 on Gold Ownership Financing Product for Sharia Bank & Sharia Business Unit. One of BSM business which is developed and marketed to meet public demands is Consumer Financing. Consumer Finacning provided positive contribution for financing growth on overall BSM business. In 2013, decelerated national economy condition brought an impact on consumer financing growth. In 2013, BSM disbursed consumer financing with Rp1.52 trillion or 9.76% growth from Rp15.64 trillion as end of 2012 to Rp17.16 trillion as end of 2013. Consumer financing contribution to total BSM financing reached to 34.17% from 35.14% as end of 2012. Consumer financing growth throughout 2013 was contributed by B2C based financing product, namely: 1. 2. 3. 4. As of December 2013, BSM Gold Installment portfolio reached outstanding of Rp68 billion. Retirement Financing (139%) Mortgage Financing (68%) Medical Equipment Financing (53%) Vehcile Financing (3%) Consumer Financing Portion Financing Type (in Rp) 2012 2013 Outstanding Portion Outstanding Portion 13.849.683.366 0,09% 21.180.729.823 0,12% Implant 5.245.382.933.122 33,54% 5.627.888.854.622 32,79% Vehicle 258.568.273.016 1,65% 265.967.216.739 1,55% 1.133.296.689.417 7,25% 350.695.705.976 2,04% 43.398.723.328 0,28% 103.573.182.508 0,60% Housing 4.208.306.286.628 26,91% 7.072.144.383.703 41,20% Cooperative 3.876.588.217.430 24,79% 2.978.083.449.057 17,35% Medical Equipment Other Consumer Retirement Multifinance 860.060.085.229 5,50% 746.196.912.939 4,35% Grand Total 15.639.450.891.536 100,00% 17.165.730.435.368 100,00% PT Bank Syariah Mandiri 143 Annual Report 2013 OPERATIONAL REVIEW (Per Business Segment) Consumer financing (Non-Performing Financing) quality to total BSM financing grew from 0.72% in 2012 to 1.15% in 2013. B2C consumer financing disbursement scheme applies Consumer Financing Business Center (CFBC) as distribution channel to end user. Consumer financing contribution for each segment in 2013, as follows: 1. Mortage/House Financing House and apartment ownership/renovation financing facility. Mortgage contribution reached to Rp7.07 trillion or 41.20% from total consumer financing. 2. Retirement Financing Financing facility for pensioners with monthly retirement benefit. Retirement financing contribution reached to Rp103.57 billion or 0.60% from total consumer financing. 6. Financing fro Employees Coopeartive for the Members (PKPA) Financing facility disbursed by the bank to employees cooperative to meet consumer demand of the members (collectively) by proposing financing to employees cooperative. Coopeartive financing contribution to the members reached to Rp2.98 trillion or 17.35% from total consumer financing. 7. Multifinance Car and motorcycle ownership financing disbursed to end user under partnership with multifinance company. The multifinance contributed Rp746.19 billion or 4.35% from total consumer financing. C. Treasury and International Banking 3. Vehicle/Auto Financing Car and motorcycle ownership financing facility. Vehicle financing contribution reached to Rp265.96 billion or 1.55% from total consumer financing. The realization is supported by transaction servie at branch offices and highly competitive remittance fee. Rupiah currency convertion against several foreign currency rate was referring to spot market rpice on money market and prepared by dealing room. Bank Syariah Mandiri actively performed transaction in seven foreign currencies which were USD, EUR, JPY, SGD, AUD, SAR & HKD. 4. Medical Equipment Financing Financing facilty for medical profession sector to purchase any good/service which does not violate sharia principle. Medical equipment financing contribution reched to Rp21.18 billion or 0.12% from total consumer financing. 5. Implan Financing Consumer financing facility provided by the bank to the Government Institution or private company permanent employee. Implan financing contribution reached to Rp5.62 trillion or 32.79% from total consumer financing. Annual Report 2013 Alhamdulliah, Bank Syariah Mandiri keeps recording positive growth on remittance transaction. Throughout 2013, Fee-Based Income (FBI) from remittance grew by 47% generated both from outgoing and ingoing transaction. 144 Remittance incoming significantly grew mainly on remittance from Malaysis athrough D.U.I.T. (fund for beloved Indonesia) transfer product. The product excellence is able to be carried in online real time manner. Othe benefit is service availability for the PT Bank Syariah Mandiri recipient who does not have any account in the bank. The recipient may withdraw the money on nearest Post Office by witnessing identity card and money remittance code which had been sent in advance through mobile phone. Outgoing remittance was mostly supported by BSM Foreign Currency Transfer who contributed Rp5 billion FBI contribution. The transaction was still dominated by USD currency for domestic and international remittance address. Ahead, BSM will continue to expand in increasing outgoing transaction with 40% growth target. BSM also serves remittance transaction through Western Union which provides convenience for cash to cash remittance customers with domestic/overseas destionation. Challenge of export at BSM is to provide convenience to the customers due the absence of in transit interest type during the L/X sight negotiation process. Commodity importing tax (PIB) revenue transaction at BSM provides a convenience for the customers from rapid reporting process to State Cash and Custom. In 2013, fee based income achieved Rp3.3 billion. Support form more than 200 correnspondence banks worldwide provided best service to BSM customers. The commitment of correspondence banks in providing trade line facility was mostly stable if compared with previous year after concerning BSM solid performance throughout 2013. PT Bank Syariah Mandiri 145 L/C Usance Payable at Sight (UPAS) is a prime products to carry commodity importing transaction required by the customers. Several goods imported in 2013 including heavy equipment, forklift, carbonate steel, steel pipe, compressor, telecommunication device, chemical industry raw material, spare parts, generator and printer. The importer customers may enjoy this facility to meet commodity importing needs with relatively low cost that BSM provides L/C UPAS facility in cooperation with several banks aboard which have been widely acknowledged. The partnership is considerd mutually beneficiary that will bring positive impact for BSM customers SAR bank note provision is available at BSM branch office. BSm as the second largest bank from 21 banks both conventional and sharia bank who handles hajj activity, also provides SAR note for hajj pilgrim candidate with certain demands. During the hajj pilgrimage season in 2013, BSM SAR service outlets were opened at various hajj embarkation nationwide. BSM provided SAR bank not from the smalles nominal of SAR 1 to SAR 100. Annual Report 2013 OPERATIONAL REVIEW (Per Business Segment) BSM Director, Hanawijaya at MOU document handing ceremony with PT Karina Buana on February 14, 2013. Strategic partnership is continuously developed between BSM and all of business entity as part of the effort to achieve target. D. Fee Based Income 2. Hajj Fee As end of 2013, fee based income (pure FBI) realization grew to Rp922.80 billion, or by Rp39.65 billion or 4.50% from 2012 which arrived at Rp883.15 billion. The growth was supported by growing operational fee by Rp57.68 billion, pawn fee which grew by Rp33.70 billion, international banking fee which grew by Rp13.15 billion, syndicated and bonds fee which grew by Rp7.81 billion and remittance fee which grew by Rp1.88 billion. Hajj fee realization reached to Rp376.93 billion in 2013, lower by Rp67.84 billion or negative 15.25% from hajj fee realization in 2012 which was Rp444.77 billion. Hajj fee component contribeud 40.85% to total FBI realization. 3. Operational Fee Description on Fee Based income (Pure) is as follows: 1. Pawning Fee Pawn component realized fee amounted to Rp192.85 billion in 2013, grew by Rp33.70 billion or 21.17% from fee realization in 2012 which was Rp159.15 billion. Pawning fee component contributed 20.90% from total FBI realization. Annual Report 2013 4. International Banking Fee 146 Operational fee realization reached to Rp254.67 billion in 2013, grew by Rp57.68 billion or 29.28% from fee booked in 2012 which was Rp196.99 bllion. Operational fee component contributed 27.60% to total FBI realization. International Banking Fee realization reached to Rp69.06 billion in 2013, grew by Rp13.15 billion or 23.52% from fee booked in 2012 which was Rp55.91 billion. International banking fee component contributed 7.48% from total FBI realization. The largest international banking fee contributor were generated from spot transaction currency mismatch fee (Rp28.57 biillion) and SKBDN (Rp15.33 billion). PT Bank Syariah Mandiri 5. Micro Financing Fee Micro financing fee realization reached to Rp0.29 billion in 2013, lower from micro financing fee booked in 2012 which reached to RP7.02 billion. Micro financing fee component contributed 0.03% to total FBI realization. 7. Remittance Fee Remittance fee realization reached to Rp4.19 billion in 2013, grew by Rp1.88 billion or 81.36% from fee booked in 2012 which was Rp2.31 billion. Remittance fee component contributed 0.45% to total FBI income realization. 6. Syndicated and Bonds Fee Syndicated and bonds fee realization reached to Rp24.81 billion in 2013 or grew by Rp7.81 billion or 45.94% from fee booked in 2012 which was Rp17 billion. Syndicated and bonds fee component contributed 2.69% from total FBI realization. Tabel Fee Basde Income 2012 – 2013 Period FBI 2012 2013 Growth Nominal (in Rp billion) Contribution % % Pawning 159,15 192,85 33,70 21,17 20,90 Hajj 444,77 376,93 -67,84 -15,25 40,85 Operational 196,99 254,67 57,68 29,28 27,60 55,91 69,06 13,15 23,52 7,48 International Banking Micro Financing Syndicaed and Bonds Remittance Total PT Bank Syariah Mandiri 7,02 0,29 -6,73 -95,87 0,03 17,00 24,81 7,81 45,94 2,69 2,31 4,19 1,88 81,39 0,45 883,15 922,8 39,65 4,49 100,00 147 Annual Report 2013 FINANCIAL REVIEW Mangement Disucssion and Analysis on the Bank Performance In 2013, BSM booked Comprehensive Income to Rp651 billion, slightly lower from 2012. The decrease was mainly contributed from decrease in assets quality and increasing cash provision. Annual Report 2013 148 PT Bank Syariah Mandiri East Java - Kuda Luping art performance PT Bank Syariah Mandiri 149 Annual Report 2013 FINANCIAL REVIEW B 1. Assets SM booked decrease in Net Income by Rp154.45 billion or 19.17% from previously Rp805.69 billion in 2012 to Rp651.124 billion in 2013. BSM recorded assets growth to Rp9.74 trillion or 17.95% from prior Rp54.23 trillion in 2012 to Rp63.97 trillion in 2013. Total Deposit collection grew by Rp9.05 trillion or 19.09% from previously Rp47.41 trillion in 2012 to Rp56.46 trillion in 2013. The financing disburseent grew by Rp5.71 trillion or 12.75% from Rp44.76 trillion in 2012 to Rp50.46 trillion in 2013. During 2012 – 2013 period, total assets of BSM grew from Rp54.23 trillion in 2012 to Rp63.96 trillion in 2013 or averagely rose by 17.95%. Following are general management discussion and analysis on BSM business trend in 2013 period. The discussion is presented by referring to Financial Statements for fiscal year 2013 as audited by Ernst & Young Public Accountant Office with Unqualified Opinion. a. Fixed Assets A.Financial Report Position Trend Assets of BSM comprises of earning and non-earning assets. BSM earning assets are namely Financing and Bank Indonesia Syariah Certificate, FABSIS and SBSN Reverse Repo. While, Non-earning assets comprised of Foreclosed assets and suspense account. Continuous growth and profit of the bank’s business constitue BSM preserved mission. The initiative which has been carried by BSM is by managing assets and liabilities profoundly, prudently and optimally. Carrying respective principle, BSM has adequated capacity to fulfill every liability timely, maintaining liquidity and generating adequate revenue in acceptable risk level. Total fixed assets of BSM as of December 31, 2013 amounted to Rp788 billion, grew by Rp44 billion or 5.9% from end of 2012 which arrived at Rp744 billion. In 2013, increase in fixed investment was booked concurrently with BSM network expansion to cover economic centers nationwide. Table of Financial Position Report (in Rp billion) Description 2009 2010 2011 2012 2013 Assets 22.037 32.482 48.672 54.229 63.965 Earning Assets Placement with SBIS, FASBIS and SBSN Reverse Repo Financing 21.299 30.744 44.918 50.640 58.947 2.381 3.412 4.850 3.125 5.918 16.063 23.968 36.727 44.755 50.460 3.273 5.010 7.041 9.169 11.029 Liabilities Temporary Syirkah Fund 16.963 25.251 37.858 40.380 47.574 Issued Securities 200 200 700 500 500 Third Party Fund 19.338 28.998 42.618 47.409 56.461 a. Current Accounts 2.591 4.015 4.669 6.434 7.525 b. Saving Accounts 7.163 9.873 14.424 19.148 22.101 c. Time Deposit 9.584 15.110 23.525 21.827 26.834 Equity 1.600 2.021 3.073 4.181 4.862 Annual Report 2013 150 PT Bank Syariah Mandiri b. Earning Assets d. Placement with Bank Indonesia Growing total assets of BSM was contributed by earning assets as indicated from earning assets to total assets composition by 92.16%. Total earning assets value grew by Rp8.30 trillion or 16.40% from Rp50.64 trillion in 2012 to Rp58.94 trillion in 2013. Pencapaian Kualitas Aset Produktif, Cash Penyisihan Penghapusan Pembiayaan, dan Cash Penyisihan Penghapusan Aset Produktif selama tahun 2013: 1) 2. 3. 4. 5) NPF Gross from 2.82% to 4.32%. NPF Net from 1.14% to 2.29%. Available/Mandatory PPAP Ratio from 110.08% to 106.37%. Earning Assets Cash Provision from 101.19% to 70.07%. Financing Cash Provision from 100.06% to 70.07%. Current Accoutnts with Bank Indonesia position as of December 31, 2013 reached to Rp3.24 trillion or grew by 44.64% from current accoutns position as end of 2012 which arrived at Rp2.24 trillion. Percentage of Rupiah Minimum Statutory Reserves (GWM) in 2013 booked at 5.22%, higher if compared with GWM position as end of 2012 which was 5.06%. Foreign currency GWM percentage in 2013 booked at 14.66%, higher if compared with position as end of 2012 which was 1.22%. Bank Indonesia Syariah Certificate (SBIS) position as of December 31, 2013 arrived at Rp100 billion from SBIS position as end of 2012 which was null (0). The increase was due BSM invested fund on high-yield earning assets. Table of BSM Earning Assets Growth for 2009 – 2013 Period (in Rp Billion) Description 2009 2010 2011 2012 2013 Financing 16.063 23.968 36.727 44.755 50.460 Securities 2.024 2.183 2.190 1.896 1.517 SBIS, FASBIS and Reverse Repo SBSN 2.381 3.412 4.850 3.183 5.918 Placements with Other Banks 492 721 767 441 744 Off-Balance Sheets 339 460 384 365 308 21.299 30.744 44.918 50.640 58.947 Total Assets/Earning c. Cash Cash position as of December 31, 2013 reached to Rp1.44 trillion or grew by 30.42% from cash position as end of 2012 which was RP1.11 trillion.. Bank Indonesia Syariah Certificate (SBIS) and Bank Indonesia Syariah Deposit Facility position as of December 31, 2013 booked at Rp5.50 trillion or grew by Rp2.37 trillion from end of 2012 which was Rp3.13 trillion. The hike took plice on major fund deposited at BSm both from time deposit, current accounts or savings products PT Bank Syariah Mandiri 151 Annual Report 2013 FINANCIAL REVIEW e. Current Accounts and Placements with Other Banks Current Accounts with other banks position as of December 31, 2013 booked at Rp687 billion, grew by Rp416 billion or 153.51% from Current Accounts with other banks position in 2012 which arrived at Rp271 billion. Placements with other banks was lower by Rp120 billion or -70.59% from Rp170 billion in 2012 to Rp50 billion in 2013. Placement with other banks was also realized taking form as time deposit and interbank mudharabah investment certificate (SIMA). financing portfolio portion. The realization becomes BSM Commitment to develop small and medium industry sector by continuously increases financing portion for Micro and SME Loan. h. Written-off financing in 2013, BSM conducted financing write-off to Rp717 billion. The amount was higher from 2012 which was Rp171 billion. Writtenoff financing prior to 2012 and had been received in 2013 was amounting to Rp134 billion. Total Written-off Financing for 2012 -2 013 Period (in Rp billion) f. Investemnet with Securities Investement with securities position as of December 31, 2013 booked at Rp1.52 trillion, decreased by Rp379 billion or -19.99% from investment with securities in 2012 which was Rp1.46 trillion. Description 2012 2013 Initial Balance 855 920 Write-Off 171 717 Re-gain 106 134 End Year Balance 920 1.503 i. g. Financing Financing as of December 2013 reached to Rp50.46 trillion or grew by 12.75% or Rp5.71 trillion from position as of 2012 which arrived at Rp44.76 trillion. The financing growth was followed by growing Micro & SME loan Financing Quality Classified Earning Assets to Earning Assets (APYD/AP) as of December 31, 2013 reached to 4.14% from previous ratio at 3.00% as end of 2012. Previous NPF gross ratio was 2.82% as end of 2012 to 4.32% in 2013. So that the NPF net ratio which previously booked at 1.14% as end of 2012 to 2.29% as end of 2013. Table of Securities Based on Maturity 2013 Description Less Than 1 Year 1 – 5 Years More than 5 Years Total Measured on Acquisiton Cost (in Rp) Measured on Fair Value Available for Sale 27.379.908.870 26.405.293.949 1.110.823.416.027 26.405.293.949 Annual Report 2013 53.785.202.819 3,55% 35.361.055.150 1.146.184.471.177 75,56% 317.000.171.503 20,90% 1.516.969.845.499 100,00% 35.361.055.150 152 Portion - 317.000.171.503 1.455.203.496.400 Total PT Bank Syariah Mandiri BSM Director, Hanawijaya, handed giant card to one of Priority Customer at Customer Gathering event. The event was held as part of building relationship initiative with Priority Customer on September 6, 2013. 3. Deposit Source and Composition BSM remains maintaining financing quality by overseeing debtors business growth in sustainable manner. Moreover, BSM will continuously carry improvement and settlement program on non-performing debtors issue. 2. Liability Total liability increased in 2013 by Rp1.86 trillion or 20.29% from Rp9.17 trillion in 2012 to Rp11.03 trillion in 2013. The growth was due to increase in Wadiah saving and other liabilities. Wadiah saving grew by Rp7.33 trillion or 24.32% from Rp7.33 trillion in 2012 to Rp9.11 trillion in 2013. Thus, Other liabilities grew by Rp129.21 billion or 43.58% from Rp296.47 billion in 2012 to Rp425.61 billion in 2013. Other liabilities growth was due to increase in allowance for employees post-employment benefit and employees long-term benefit by Rp56 billion and SKBDN with correspondence bank by Rp16 billion. Wadiah saving booked an increase was concurrently with increasing branch office and fund deposit from customer get customer program. The growth complied with the Bank’s strategy to raise low cost fund proportion mainly on saving accounts product. PT Bank Syariah Mandiri 153 BSM succeeded in collecting public fund to Rp56.46 trillion in 2013 or grew by Rp9.05 trillion or 19.09% from Rp47.41 trillion in 2012. Deposit from public as current accounts, savings and time deposit were under wadiah and mudharabah agreements. Current accounts grew by Rp1.09 trillion or 16.96% from Rp5.43 trillion in 2012 to Rp7.52 trillion in 2013. The saving account grew by Rp2.95 trillion or 15.42% from Rp19.14 trillion in 2012 to Rp22.10 trillion in 2013. Time deposit grew by Rp5.00 trillion or 22.94% from Rp21.82 trillion in 2012 to Rp26.83 trillion in 2013. Predominant Deposit growth was followed by increasing accounts to 1,630,574 accounts or grew by 39.24% from 4,155,632 accounts in 2012 to 5,786,206 accounts as end of 2013. . 4. Savings with other banks Savings with other banks as of December 31, 2013 reached to Rp28.20 billion, Rp9.78 billion or 25.75% lower from saving with other banks position as end of 2012 which arrived at Rp37.98 billion Annual Report 2013 FINANCIAL REVIEW 5. Subordinated Notes Issued BSM Subordinated Notes Issued to strengthen capital mainly Tier II. Total subordinated bonds as of December 31, 2013 was Rp500 billion, remained stable with Subordinated securities issued in 2012. The bonds was issued in 2007 and held 5 years maturity period. 6. Equity B.Comprehensive Income Statement In 2013, BSm booked comprehensive income to Rp651 billion, decreased by Rp156 billion or 19.33% to comprehensive income booked in 2012 which arrived at Rp807 billion. Decrease in comprehensive income was due to decreasing assets quality in 2013 which brought BSm to charge high PPAP fee. 1. Income from Fund Management Equity realization as of December 31, 2013 reached to Rp4.86 trillion, grew by Rp681 billion or 16.29% from equity position as end of 2012 which arrived at Rp4.18 trillion. The growth was mainly contributed from income and additional paid-in capital realized in 2013. 7. Paid-in Capital Income from fund management realization from Income from fund management by Bank as Mudharib booked at Rp5.44 trillion, grew by 16.07% or Rp753 billion to total Income from fund management by Bank as Mudharib booked in 2012 which was Rp4.69 trillion. a. Income From Fund Management By Bank As Mudharib – Net Throughout 2013, BSm booked Income from fund management by Bank as Mudharib – net amounted to Rp3.36 trillion or grew by 21.15% or Rp586 billion from realization of Income from fund management by Bank as Mudharib – net in 2012 which arrived at Rp2.77 trillion. Issued and fully-paid in capital reached to Rp1,489,021,935,000 for shares amounting to 297,804,387 shares as of December 31, 2013 and 291,648,713 as of December 31, 2012. Thus, Authorized capital was reaching to 500,000,000 shares as of December 31, 2013 and 2012 with total shares capital par value of Rp5,000 per shares. Table of Comprehensive Income Statements (in Rp billion) Description Income from Fund Management by Bank as Mudharib Third Parties’ Share on Return of Temporary Syirkah Funds 2009 2010 2011 2012 2013 2.071 2.768 3.771 4.685 5.438 902 1.162 1.781 1.914 2.081 1.169 1.606 1.990 2.771 3.357 Fee Based Income 347 567 1.082 1.139 1.193 Operating Income 426 580 761 1.119 898 Income before income tax benefit (expense) 418 569 748 1.097 884 Net Income 291 419 551 806 651 Comprehensive Income - - 553 807 651 Basic Earnings per Share 2.210 3.179 3.376 3.382 2.232 Income from Fund Management by Bank as Mudharib - Net Annual Report 2013 154 PT Bank Syariah Mandiri 3. Allowance for Assets Write-Off Expense Increase in Income from fund management by Bank as Mudharib in 2013 was due BSM conducted major financing expansion by 12.75% with NPF gross controlled at 4.32% and NPF net at 2.29%. b. Third Parties’ Share On Return of Temporary Syirkah Fund Concurrently with increase in Income from fund management by Bank as Mudharib, the bank’s liability to fulfill Third parties’ share on return of temporary syirkah fund also grew from Rp1.919 trillion in 2012 to Rp2.1 trillion in 2013 or rose by Rp167 billion or 8.75%. c. Other Operating Income Realization of Other operating income (feebased income) as end of 2013 reached to Rp1.19 trillion, grew by 80% or Rp54 billion from realization of Other opeating income in 2012 which arrived at Rp1.14 billion. The increase was contributed from hajj and umra bailout fund which as of December 2013 contributed Rp375.4 billion and fee-based pawn reached to Rp192.9 billion or booked 176.42% realization. 2. Operating Expenses realization of operating expense grew from Rp4.70 trillion in 2012 to Rp5.73 trillion as end of 2013 or grew by 22%. Increase in operating expense was due BSM executed business infrastructure development in 2013. Moreover, in 2013, BSM also launched 89 outlets with additional employees to 946 employees (including outsourced) that total employees as of December 31, 2012 reached to 16,945 employees. PT Bank Syariah Mandiri 155 In 2013, BSM posted Allowance for Assets WriteOff Expense (PPA) to Rp871 billion or higher from PPA expense booked in 2012 which was booked at Rp376 billion. Significant increase in allowance reflected BSM prudent orientation to anticipate non-performing financing loss. By carrying the allowance, Financing Cash Provision ratio reached to 70.07% in 2013. 4. Operating Income In 2013, operating income realization reached to Rp898 billion, decreased by Rp221 billion or -19.74% from operating income realization in2 012 which was booked at Rp1.119 trillion. 5. Net Income Current period Net income realization in 2013 reached to Rp651 billion, decreased by Rp154 billion or 19.17% from Current period Net income realization in 2012 which was Rp806 billion. The decrease was mainly due to decreasing assets quality and cash provision management. C.Cash Flows Report Cash and cash equivalent grew by Rp4.29 trillion from Rp6.95 trillion in 2012 to Rp11.24 trillion in 2013. This was mainly affected by increase in cash flows from operating and investing activities. Annual Report 2013 FINANCIAL REVIEW 1. Cash Flows from Operating Activities Net cash flows from operating activities raeched to Rp4.09 trillion in 2013 or grew by Rp5.78 trillion from 2012 amounted to –Rp1.69 trillion. This was affected by Temporary syirkah fund and operating assets growth. Table of Cash Flows Report for 2012 – 2013 Period Description 2009 Cash Flows from Oeprating Activities Cash Flows from Investing Activities Cash Flows from Finacning Activities in Rp billion 2010 2011 2012 2013 2.212,51 2.220,37 1.091,43 (1.693,70) 4.086,07 (805,09) (330,31) (237,59) (79,22) 203,35 100,00 - 1.750,00 (50,00) - Increase (decrease) in cash & cash equivalents 1.507,42 1.890,06 2.603,84 (1.822,91) 4.289,42 Cash and cash equivalents at the beginning of the year 2.771,55 4.278,97 6.169,03 8.772,86 6.949,95 Cash and cash equivalents at the end of the year 4.278,97 6.169,03 8.772,86 6.949,95 11.239,37 Table of Cash Flows from Operating Activities in 2012 – 2013 Period in Rp Million Description 2012 Receipts from profit sharing, sales and purchase and rent 2013 Growth Nominal (%) 4.555.558.49 5.424.025.50 868.467 19,06 (1.970.851.17) (2.023.983.90) (53.133) -2,70 1.138.747.54 1.188.093.53 49.346 4,33 31.914.37 134.444.86 102.530 321,27 (998.792.50) (24.798.16) (1.305.989.16) (1.055.264.47) (32.042.00) (1.405.363.21) (56.472) (7.244) (99.374) -5,65 -29,21 -7,61 Payments of tax (278.465.83) (342.792.85) (64.327) -23,10 Payment of zakat (36.595.65) (24.263.18) 12.332 33,70 (1.561.23) 2.371.01 (7.684.604.03) 2.356.844.10 2.522.526.41 (1.693.695.81) (614.92) 11.872.96 (6.757.274.07) 1.775.630.32 7.193.602.60 4.086.071.17 946 9.502 927.330 (581.214) 4.671.076 60,61 400,76 12,07 -24,66 185,17 5.779.767 341,25 Payments of profit sharing on temporary syirkah funds Receipts from other operating income Receipts from recovery of financing and receivable written – off Payments of personnel expenses Payments of tantiem Payments for operating expenses excluding personnel cost Distribution of qardhul hasan funds Receipts of non-operating assets Increase/ Decrease of operating assets Increase/Decrease in operating liabilities Increase in temporary syirkah funds Net cash provided by/(used in operating activities) Annual Report 2013 156 PT Bank Syariah Mandiri 2. Cash Flows from Investing Activities Net Cash Flows for investing activities reached to Rp203.36 billion in 2013 or grew by Rp282.58 billion or -356.70% from 2012 which was – Rp79.22 billion. This was aminly due to income from marketable securities available for sale and measured on acquisition cost thus there was fixed assets purchase with lower nominal value. (in Rp billion) Table of Cash Flows from Investing Activities for 2012 – 2013 Period Description 2012 Proceed from available for sale and measurement at cost marketable securities 289,02 601,87 - (200,00) (372,42) (200.13) 4,18 1,62 (79,22) 203,35 Purchase of available for sale and held to maturity marketable securities Acquisition of fixed assets 2013 Proceeds from sale of fixed assets Net Cash provided by/(used in) investing activities 3. Cash Flows from Financing Activities Net cash flows from financing activities was Rp0 billion in 2013, decreasing if compared with net cash flows from financing activity booked in 2012 which was Rp50 billion. Financing activities were including financing payment and Subordinated Notes Issued payment. Table of cash flows from financing activities for 2012 – 2013 period (in Rp million) Uraian 2012 2013 Additional Paid-in Capital - 300.000,00 Payment from Financing Received - (150.000,00) Payment from Subordinated notes - (200.000,00) Net cash provided by/(used in) financing activities - (50.000,00) PT Bank Syariah Mandiri 157 Annual Report 2013 FINANCIAL REVIEW 5. Financing to Deposit Ratio (FDR) D.Key Financial Ratio 1. Capital Adequacy Ratio Capital Adequacy Ratio (CAR) was booked at 14.10% level in 2013, higher if compared with CAR booked in 2012 which was 13.82%. In same year, Syariah Banking Capital Adequacy Ratio (CAR) reahed to 14.42%. 2. Return on Equity (ROE) and Return on Assets (ROA) Return on Equity (ROE) of BSM booked declining trend by 15.34%, lower from BSM ROE position booked in 2012 which was 25.05%. The position was slightly lower from average Syariah Banking ROE position which was 17.24%. BSM ROA realization was decreased from 2.25% in 2012 o 1.53% in 2013. BSM ROA was lower from Syariah Banking average ROA which reached to 2.00%. BSM Financing to Deposit Ratio (FDR) booked a decrease from 94.40% in 2012 to 89.37% in 2013, lower from Syariah Banking average FDR which was 100.32%. 6. Non Performing Financing (NPF Gross) Non Performing Financing NPF) gross ratio improved from 2.82% in 2012 to 4.32% in 2013. The management seeked to improve BSM financing quality by carrying financing monitoring quality. BSM NPF was lower from Syariah Banking NPF which was 2.62%. 7. Key Financial Ratio Summary Tabel Key Financial Ratio Summary 3. Net Revenue Margin (NRM) Keterangan ROA 2,25% 1,53% ROE 25,05% 15,34% BO/PO 73,00% 84,03% FDR 94,40% 89,37% CAR As end of 2013, Net Revenue Margin ratio was controlled at 7.25% or remained stable from 2012 2012 2013 13,82% 14,10% 4. Operating Expense to Operating Income (BOPO) Ratio NPF-NET 1,14% 2,29% NPF-GROSS 2,82% 4,32% NRM 7,25% 7,25% Current Ratio 155,26% 178,65% DER 219,31% 226,85% DAR 16,91% 17,24% From efficiency side, Operating Expense to Operating Income (BOPO) Ratio grew from 73.00% to 84.03% level in 2013. The ratio was slightl higher if compared with Syariah Banking average BOPO ratio which reached to 78.21%. Annual Report 2013 158 PT Bank Syariah Mandiri The Management assumed that total allowance for possible loss was adequate to cover loss potential due to collection failure of current accoutns and placement with Bank Indonesia, current accoutns with other banks, placement with other banks, investment in securities, receivables, qardh financing, mudharabah financing and musyarakah financing which had been complied with Bank Indonesia regulation. E. Allowance for Earning Asets Write-Off (PPAP) and Collectability Ratio 1. PPAP Compliance Ratio Finance PPAP to NPF (Cash Provision Ratio) decreased from 100.06% in 2012 to 70.07% in 2013. The condition constituted that the bank continuously improves Cash provision ratio to anticipate nonperforming financing customers and decreasing collectability. BSM succeeded in achieving receivables collectability ratio on Pass category in 2013 at 92.78%, improving from 2012 which was 94.53%. 2. Bank Collectability Ratio Based on management review and evaluation ratio, current accounts collectability and placements with Bank Indonesia, Current Accounts with other banks, placements with other banks, investment with securities, receivables, qardh financing, mudharabah financing and musyarakah financing as December 31, 2013 and 2012 were classified Pass. F. Capital Structure and Management 1. Liabilities Structure To cover loss potential due to financing and earning assets collection failure, BSM seeks to conduct assets ages and calculation of allowance for possible loss and financing collection failure. Additional allowance was recognized as share on operational expense in current period. In 2013, BSM liabilities structure was 74.38% financed from temporary syirkah fund, 17.24% from liabilities and 7.60% from equities and 0.78% from Subordinated Notes Issued. Concurrently with syariah banking industry brighter trend on national banking circumstances, BSM is always committed to develop competitive syariah banking products to meet public expectation. Table of Liabilities Structure Description Liabilities Subordinated notes Temporary Syirkah Fund Equity Total PT Bank Syariah Mandiri (in Rp billion) 2012 2013 Nominal Prosentase Nominal Prosentase 9.168 16,91% 11.029 17,24% 500 0,92% 500 0,78% 40.380 74,46% 47.574 74,38% 4.181 7,71% 4.862 7,60% 54.229 100,00% 63.965 100,00% 159 Annual Report 2013 FINANCIAL REVIEW On the other hand, BSM also participated on public fund collection and disbursement. Public fund and deposit collection for syariah banking business process were recognized as liability and BSm will later disburse the fund to society throughout various financing as BSM assets. 2. Capital Structure Management Policy Based on the Bank’s strategy and policy in reducing assets and financing source and period mismatch, BSM applies a policy that most of the assets are financed as temporary syirkah fund recognized by the Bank. Capital management policy of the Bank aims to ensure that the Bank has efficient capital structure, having strong capital to support the Bank business development strategy and to maintain the Bank’s business continuity in years to come, and to comply with capital adequacy provision set by the regulator. Capital planning is prepared by the Board of Directors as part of Bank Business Plan and approved by the Board of Comissioners. The Bank capital planningis prepared based on assessment of required capital requirement, business development plan and the Bank liquidity needs. . Bank capital adequacy ratio as of December 31, 2013 and 2013 are as follows: Table of Capital Adequacy Ratio as of December 2012 and 2013 Description I. (in Rp million) 2012 2013 3.655.579 4.391.216 1.458.244 1.489.022 231.649 291.649 1.562.841 2.284.925 Net Income (50%) 402.845 325.620 B. Supplementary Capital Capital Structure A. Core Capital Paid In Capital General Reserves Retained Earnings at the beginning before 911.731 953.685 Reserves from Allowance from earning assets write-off (maximum 1.25% from RWA) 411.731 453.685 Subordianted Investmetn (maximum 50% from total core capital) 500.000 500.000 - - 4.567.310 5.344.901 C. Additional Supplementary Capital II. Total core capital, supplementary and additional supplementary capital) III. Credit Risk Weighing Assets 32.916.532 37.841.216 IV. Market Risk Weighing Assets 122.534 63.725 V. Total Risk – Weighing Assets 33.039.066 37.904.941 VI. Capital Adequacy Ratio – Credit Risk 13,88% 14,12% VII. Capital Adequacy Ratio – Credit and Market Risk 13,82% 14,10% VIII. Minimum Capital Adequacy Ratio 8% 8% Annual Report 2013 160 PT Bank Syariah Mandiri G.Bank Soundness Level and Solvability from public fund, which is by contractual usually in short-term period, allocated to finance assets as non-liquid financing. Bank Syariah Mandiri FDR as of December 31, 2013 was booked to 89.37%, decreased by 5.03% compared with 2012 which was booked at 94.40%. The decrease was namely due to increase in Bank Syariah Mandiri deposit which was higher from financing growth throughout 2013. Moreover, Bank Indonesia also amended GWM LDR regulation in December 2013 which was previously at 78% - 100% level to 78% - 92% level. With aforementioned FDR Value booked by Bank Syariah Mandiri, the ratio was still higher from limitation recommended by Bank Indonesia. BSM carried Bank Soundness Level Self-Assessment for position as of December 31, 2013 with detail as follows: 1. Financial factor consists of Capital, Assets Quality, Rentability, Liquidity and Sensitivity on Market Risk with Ratign 2 means that the Bank financial condition was considered Good in supporting business development and anticipating economy condition and financial industry shifting. 2. Management Factor consists of General Management, Risk Management and Compliance Management with A Rating, means that the Bank’s management has excellent track record, independent and adaptive against external condition shifting, and has firm risk management system as well as able to overcome occurring issues both presently and in years to come. Based on aforementioned Financial and Management factors assessment, the Bank achieved composite score 2A or composite rating 2, means that the Bank was considered good and able to overcome negative impact from economy and financial industries. 1. Capital Adequacy Ratio Pursuant to BI Regulation, Minimum Capital Adequacy Ratio implemented by BI is 8%. BSM Capital Adequacy Ratio in 2013 based on Capital Adequacy Ratio was at 14.10%, the ratio was higher from previous year ratio which was 13.82%. BSM Capital structure has a capability to balance market and credit risk where the ratio was exceeding BI minimum adequacy ratio and BSM capital structure has complied with BI Regulation. 2. Liquidity The Bank’s liquidity is affected by financing structure, assets liquidity, liability with counterparty and loan commitment to debtors. FDR is financing ratio disbursed to third party against deposit in Rupiah and foreign currency. FDR is used to assess amount of fund source PT Bank Syariah Mandiri 161 3. Rentabilitas Consolidated rentability of the bank is measured on following ratio: No Description 2012 2013 % Changes 1 Return on Asset 2,25% 1,53% -0,72% 2 Return on Equity 68,09% 44,58% -23,51% 3 Net Interest Margin 7,25% 7,25% 0,00% 4 BOPO 73,00% 84,03% 11,03% In 2013, Bank Syariah Mandiri booked stable Net Interest Margin (NIM) ratio at 7.25%. This indicated the Bank’s profitability ratio which is controlled in every year. Meanwhile, Bank Syariah Mandiri ROA booked a decrease in 2013 which was booked at 1.53% or decreased by 0.72% from 2012. This was due to rapid increase in Bank Syariah Mandiri Total Assets exceeding income before income tax growth. Bank Syariah Mandiri ROE also booked a decrease in 2013. As of December 31, 2013, Bank Syariah Mandiri ROE booked at 44.58% or decreased by 23.51% from 2012 which was 68.09%. this was due to decreasing income before income tax booked by Bank Syariah Mandiri in 2013. 4. Solvability Bank Syariah Mandiri solvability is measured through the bank’s capital ratio. Bank Syariah Mandiri ensures the Annual Report 2013 FINANCIAL REVIEW 2. Fund Source The fund allocated was from Bank Syariah Mandiri internal budget. Bank’s capital adequacy to fulfill financing risk and market risk as reflected from Capital Adequacy Ratio (CAR). Capital Adequacy Ratio is capital to Risk-Weighted Assets (RWA) ratio. CAR ratio for financing risk and market risk of Bank Syariah Mandiri as of December 31, 2013 booked at 14.10% or grew by 0.22% from 2012 which was booked at 13.88%. The increase was namely due to increase in paidin capital and general and appropriate growth of Bank Syariah Mandiri in 2013. Bank Syariah Mandiri Quick Ratio increased in 2013. The Quick Ratio was booked at 32.08% or increased by 3.30% from 2012 which was booked at 28.78%. This indicated that Bank Syariah Mandiri’s ability in fulfilling its current liabilities was higher in 2013. H.Material Commitment for Capital Goods Investment 1. Objective of the commitment Throughout 2013, there was material commitment for capital goods investment as banking and information technology service network expansion. Banking service network expansion included: Addition of 1 branch office in Pluit, North Jakarta, 84 supporting branch offices (KCP), 4 cash offices, 174 ATM network construction; 41 Unit ATM relocation; Payment point construction in 61 offices in 27 cities; addition of 87 outlets non-permanent Bank Counter in 80 cities; 15 units mobile cash procurement and 30 branch offices relocation. Meanwhile, for information technology development was including: head office and branch office data communication infrastructure, Bank Indonesia server and storage, bandwidth upgrade; self-service and branchless banking; and core banking system. On September 9, 2009, the Bank held IT Core Banking System service procurement with PT Anabatic Technologies for 12 (twelve) years period with total contract value to US$4,488,000. As of December 31, 2013, the Bank conducted payment to US$2,137,014 based on the agreement. Annual Report 2013 3. Currency Denomination Bank Syariah Mandiri capital goods investment is in Rupiah and US Dollar currency. 4. Foreign Currency Risk Mitigation To anticipate exchange rate risk, the Bank profoundly and conducts real time exchange rate shifting monitoring that the foreign currency portfolio is at most conducive condition for the Bank. I. Subsequent material information and fact There is no subsequent material information or fact with significant impact on the Company’s performance and business risk in the future. J. Description on Capital Goods Investment As end of 2013, Total assets net after amortization and depreciation booked by Bank Syariah Mandiri reached to Rp787.871 million or incresed by 5.95% if compared with 2012 which was Rp743.598 million. The growth was mainly due to increase in Land Rights which in 2013 grew by 32.64% from previously Rp99.928 million in 2012 to Rp132.541 million in 2013 which followed by increase in office inventory which by nominal increased by Rp12,087 million or 2.95% from Rp460,387 million in 2012 to Rp472.373 million in 2013. Comprehensively, Bank Syariah Mandiri total assets growth is illustrated on following table: 162 PT Bank Syariah Mandiri Table of Capital Goods Investment in million Rupiah No Description 2012 2013 Growth Nominal 1 Land Rights 99.928 132.541 32.613 32,64% 2 Building 29.191 29.849 658 2,25% 3 Installation 68.502 62.491 (6.011) -8,77% 4 Motor Vehicles 85.590 90.516 4.926 5,76% 5 Office Equipments 460.387 472.474 12.087 2,63% 6 Total 743.598 787.871 44.273 5,95% K.Extraordinary Financial Information N.Impact of Pricing Policy in Recent 2 Years As end of December 2013, there was no financial information containing extraordinarye event unless disclosed on Public Accountant Office report as attached. L. Substantive Component of Other Income and Expenses Throughout 2012 – 2013 period, there was no substantive component on other Income and Expenses which encouraged significant fluctuation both increase and decrease besides disclosed on the Public Accountant Office report as attached. There was no subsequent material fact and information which affected BSM, besides disclosed on Public Accountant Office Report as attached. P.Profit Sharing Calculation Method Throughout 2013, highest growth was nominally acquired from Income form fund management by Bank as Mudharib from trading income amounted to Rp697.88 billion or 22.65% from total Operating Income booked in 2012, while, non-core business as Other Operating Income grew by Rp54.67 billion or 4.80% from total Other Operating Income booked in 2012. PT Bank Syariah Mandiri Throughout 2012 – 2013, there was no significant impact of pricing policy on BSM operating revenue or net income as well as operating income in 2 recent years beside disclosed on Public Accountant Office Report as attached. O.Subsequent Information M. Operating Income Growth Materiality % Changes 163 The Bank annually distributed gain to fund owners. Profit sharing calculation model is as disclosed on folloign profit sharing distribution table: Annual Report 2013 FINANCIAL REVIEW Table of Profit Sharing Realization as of December 2013 Period Total Deposit 1. Wadiah Deposit average balance Profit Sharing Income A B Fund Owner Portion Nisbah Total Bonus and Profit Sharing Rate of Return Indication C D E 8.446.585.880 71.219.301 33.349.745 281.196 8.413.236.135 70.938.105 19.552.979.742 164.865.375 143.915.065 1.213.453 33,43% 19.409.064.677 163.651.922 28,70% 27.752.708.773 234.003.246 93.147.211 785.392 - 1 month 74.126.750 625.016 45,00% - 3 month 10.140.211 85.500 46,00% - 6 month 1.122.441 9.464 47,00% - 12 month 7.757.809 65.412 48,01% b. Non Bank 27.659.561.562 233.217.854 - 1 month 18.006.762.248 151.828.092 45,50% - 3 month 4.087.789.147 34.467.120 46,79% - 6 month 2.299.543.054 19.389.117 44,17% - 12 month 3.265.467.113 27.533.525 49,39% 55.752.274.395 470.087.922 a. Bank b. Non Bank 2. Mudharabah Saving a. Bank b. Non Bank 3. Mudharbah Time Deposit a. Bank TOTAL Indonesian macro and micro economy trends, as follows: 1. In 2003, Idonesian economic growth was decelerated from2 012 due to decreasing real export as the impact of global economic stagnancy. 2. Domestic economy growth supported with household and investment consumption. 3. Relatively high domestic economy growth was due to food price fluctuation and rising subsidized-oil fuel price. 4. Firm and stable banking sector. 5. Improving intermediary function. Annual Report 2013 5.713.606 22.495 5.691.111 47.377.212 405.648 46.971.564 107.728.909 356.438 281.257 39.330 4.448 31.403 107.372.471 69.083.500 16.127.769 8.563.549 13.597.653 160.819.727 0,81% 0,81% 3,38% 2,90% 4,55% 4,65% 4,76% 4,86% 4,60% 4,73% 4,47% 5,00% 6. Decreasing credit risk, reflecting from improving NPL ratio. 7. Syariah banking growth namely indicated by expanding assets market share, Deposit & financing as well as expanding syariah bank outlet network. Q.Business Prospect (in Rp thousand) 164 BI forecasted economic growth will reach 5.8% - 6.2% in 2014. This will affete global economy more positive prospect which was estimated will boost export. In 2014, economy growth performance will be supported by main economy sector such as manufacturing, trading – hotel – restaurant as well as transportation and communication which are expected to be improved concurrent with global PT Bank Syariah Mandiri growth in line with economy 2014 forecast with export-oriented, manufacturing, trading – hotel – restaurant, service and agriculture sectors bring an opportunity to accelerate banking growth. economy recovery and domestic economy rejuvenation. Conducive national economic condition is expected to provide positive impact on national banking industry growth. Bank Indonesia forecasted national banking industry in 2013 whereas assets, deposit and lending will be higher from 2012. 4. More Structurized Market Development Program Better syariah banking industry socialization program will encourage public income level on syariah banking service to be higher with expanding demography scale. iB Socialization & GRES! Launching nationwide which had affected sectoral synergy & syariah financial transaction Moreover, Bank Indonesia will prioritize support for products development related with productive sector and will meet wider society needs. In expadning network, Syariah Bank builds interconnection by stronger Holding Bank/Group. Positive trend optimism which was projected on aforementioned national economy and national banking industry, according to Bank Indonesia forecast, will also affect syariah banking industry. Syariah banking industry is expected to maintain high growth in 2014. Bank Indonesia also forecasted syariah banking assets will reach Rp255.21 trillion (pessimistic) – Rp311.92 trillion (optimistic) in 2014. Syariah banking growth optimist projection is expected to be encouraged by several factors, including: 5. HR Quality Improvement Human Resoruces (HR) demands fulfillment with adequate quality and quantity will significantly affect on syariah banking assets growth in 2014 1. Huge Market Potential Indonesian potential amid Asian optimism as main global economy engine and Indonesian demography potential which had provided enormous opportunity on Indonesian economy consistent growth. Expected development trend to provide higher multiplier – effect for Indonesian economic growth was by also supporting national economy growth. Financing assistance on productive sector will not only expand syariah banking market share but also will support self-sufficient national economy. 2. New Player Entrance Entrance of new players will bring higer competition level on banking industry. Respective condition wil trigger the old players to preserve their market shares within more intensified effort. Afterwards, syariah banking players consolidation to strengthen syariah banking industry and several syariah commercial banking to conduct Initial Public Offering (IPO). To win the competition and address opportunity optimally in 2014, BSM has increased its business capability by expanding business network, recruiting new employees, adding capital and upgrading IT infrastructure by comoleting Core Banking System transformation as well as replacing product facility and feature. Within the capacity building, BSM seeks to maintain or even increase market share on syariah banking industry. R.Marketing Aspect 3. More Conducive Macro Condition Macro economy condition will be more conducive in 2014 which was forecasted will become syariah banking industry growth. Recovered real sector PT Bank Syariah Mandiri 6. Stronger Authority Support The Government accepted syariah finance and banking development as integrated part of the Government’s program. Ministry of SOE advance plan is to establish shria SOE Bank and Ministry of Religion to realize transfer major part of hajj fund to syariah bank. 165 To affirm the Bank’s contribution in Indonesian banking industry, BSM applies network expansion strategy as well Annual Report 2013 FINANCIAL REVIEW as product and corporate marketing to introduce various banking products to wider society. The execution of respective strategy is expected to broaden BSM market by increasing customers number. On service aspect, BSM seeks to improve best service quality for the customers, supported by increasing technology capability and syariah banking product innovation development. office network 853 900 764 800 669 700 600 507 500 400 390 300 1. Network Expansion Strategy In supporting BSM product marketing achievement to optimize customers service, BSM considers the urgency of office and ATM network expansion (BSM, Bank Mandiri, ATM Bersama, ATM Prima, MEPS) to better serve the customers. 200 100 0 2009 BSM Card is available to be used in more than 144,865 ATM networks, including: ATM Syariah Mandiri, 909 units ATM Mandiri, 11.454 units ATM BERSAMA, 53.722 units ATM Prima, 66.770 units and Malaysia Electronic Payment System (MEPS), 12.010 units. 144.865 109.686 65.118 47.000 34.924 2010 2011 2012 2012 2013 National Newspaper (Seputar Indonesia, Kompas, Harian Kontan dll). • Local Newespaper (Waspada, Pikiran Rakyat, Sumatera Express, Kaltim Pos, Kedaulatan Rakyat, Jawa Pos, Fajar etc). • Chinese Radio (Radio Cakrawala). Magazines (TEMPO Magazine, Sindo Magazine, Kicau Bintaro, Suara Muhammadiyah). • National Radio (Gen FM, Ardan FM, Trijaya FM, dll). • Local Radio (Kis FM, Oz Lampung, dll). • Internet Advertising (on Website Okezone.com, Republika Online). • SMS blast (Promotional message sent to customers mobile phone number). • Email blast (Promotional message sent to customers email address). • Twitter dan Facebook mass media. Brand Acquiring is carried through following program: • ATM network 2011 BSM conducts Brand Building and Brand Acquiring product communication activities in major citiies of Indonesia. Brand Building is carried throughout several promotion channles, as follows: 2009 3. Product Communication Strategy 2. ATM Network 150.000 140.000 130.000 120.000 110.000 100.000 90.000 80.000 70.000 60.000 50.000 40.000 30.000 20.000 10.000 - 2010 • • • • • 2013 Thus, as end of 2013, BSM office network reached to 853 outlets spread all over Indonesia. 1. BSM Direct Gift Direct gift for the customers on new account registration (BSM Saving). Annual Report 2013 166 PT Bank Syariah Mandiri appreciation on fresh fund (top up) time deposit placement. 10. BSM Executive Lounge Saving (Exlo Saving) Executive Lounge voucher gift which can be redeemed in 41 executive lounges nationwide by topping up fund at BSM Saving account. 11. BSM Priority Gathering Program Activity expense reimbursement to several branch offices who held several activiites by involving customers such as sharing or testimonial from BSM Priority customers and synergized with direct sales program (hard selling) of investment, insurance, financing products as well as BSM Priority program. Sharia banking industry growth which more preferred among the society drives various business potential for BSM. To cater the business opportunity, BSM performs sharia banking product development and innovation. 2. BSM Fantasi Direct gift to customers who deposited fund (fresh fund). 3. BSM Giro Prima Fee Assistance and Priority Lounge facility to the customers with certain average balance requirement. 4. BSM Sahabat Incentive provision for an individual/institution which has referred customer to BSM. The incentive is based on total fund deposited. 5. BSM Mitra Kerja Incentive for an individual/institution which has referred customer to BSM. The incentive is based on total registered accounts. 6. Pemda Fund Management BSM partnership with local government on fund management namely Pemda budget allocation, Pemda revenue and Local cash outstanding. The offer will be proided as CSR and Sponsorship for fund placement on autosave current accounts. 7.BSM You And Friends Gift for BSM Priority Customers which contributed reference or new customers. BSM Priority as referral result with minimum fund placement of Rp250 million. 8. BSM Deposit & Special Gift Gift as Umra pilgrimage, Tour Package (Domestic/ Overseas Tour Package), Gold Bar, Shopping Voucher/Direct Gift by depositing fund on Time Deposit account. 9. BSM Care & Share Program Social fund disbursement as charity, as BSM PT Bank Syariah Mandiri 167 4. Product Development Strategy in 2103 Syariah banking industry more preferred trend among the society brought several new business opportunities for BSM. To respond with respective business opportunities, BSM seeks to conduct syariah banking products development and innovations, by carrying product launching strategy in 2013 to raise Deposit and Fee-based income. Followign are several products launched by BSM in 2013 1. Government Retail Sukuk Series – 005 Government Retail Sukuk Series – 005 Is a Ministry of Finance Republic Indonesia retail sukuk instrument selling service. 2. Syariah Shares Savings A customers deposit account as saving product which is especially utilized to settle Securities transaction settlement (both as customers rights and liabilities), and to receive customers rights related with their securities through KSEI Account Holders. 3. Gold Installment A gold purchase/ownership purchase product in form of gold bar. Annual Report 2013 FINANCIAL REVIEW parties, are disclosed in the notes to financial statemetns. S.Dividend Policy In distributing dividend, BSM applies dividend policy, as follows: 1. To pay cash dividend from net income annually, with amount as stipulated on GMS based on BOD recommendation. 2. A decision to distribute dividend is depended on profit, financial condition and liquidity, compliance against law and regulation and other factors considered relevant by BSM BOD after approved by the GMS. As of December 31, 2013, BSM had not acquired proceeds from initial public offering through securities or bonds issueance. 2. Cooperation in Mandiri Group Circumstances As of December 31, 2013, BSM had not conducted expansion, divestment, acquisition and restructuration with certain impac to BSM structure V.Material Information Containing Conflict of Interest Throughout 2013, there was no material information containing conflict of interest in material transaction with affiliated party. The nature of transactions and balances of accounts with related aprties, whether or not transacted on normal terms and conditions similar to those with third Annual Report 2013 In the normal course of business, the Bank entered into transaction with parties whicha re defined as related parties in accordance with the SFAS No. 7 (Revised 2010) regarding “Related Party Disclosures.” The nature of transactions and balances of accounts with related aprties, whether or not transacted on normal terms and conditions similar to those with third parties, are disclosed in the notes to financial statements. Based on SFAS No. 7 (Revised 2010) “Related Party Disclosures,” transaction between the Bank and the State Owned Eterpriss/Regional Government Owned Enterprises; other entities and institutions associated with the Government of the Republic of Indonesia, the Board of Commissioners, Directors and key employees are considered as transaction with related parties. U.Material Information on Expansion, Divestment, Acquisition and Restructuration 1. Transaction with Related Parties BSM profit realization for fiscal years 2010, 2011 and 2012, referring to General Meetings of Shareholders Decision that BSM did not distribute dividend to the shareholders. This was to strengthen the bank’s capital structure. On the other hand, BSm net income realization for fiscal year 2013 will be stipulated on mid-year 2014 GMS. T.IPO Proceeds and Realization 168 Bank Syariah Mandiri and Holding (Bank Mandiri) has a sustainable synergy (cooperation). The synergy program brings added value for Bank Syariah Mandiri that will utilize Bank Mandiri infrastructure which is considered appropriate for Bank Syariah Mandiri. Synergy Program is including: 1. Business Sector: micro banking, retail banking, commercial banking, corporate banking, electronic banking and Bank Mandiri network leveraging. 2. Non-Business Sector: risk management, internal audit, product development, human capital, etc.. The synergey program which can be experienced by the customers are namely BSM Gold Pawn Service Outlet launching in 4 (four) Bank Mandiri outlets (pilot project) in 2013; Bank Mandiri ATM free of charge application by Bank Syariah Mandiri customers for certain transaction and with additional features acquired by Bank Mandiri customers; syariah financing solution for Bank Mandiri customers who require based on business needs. Besides with Bank Mandiri, Bank Syariah Mandiri PT Bank Syariah Mandiri also builds synergy with other subsidiaries of Bank Mandiri namely by launching AXA – Mandiri outlet at Bank Syariah Mandiri outlets; and participating employees of Bank Syariah Mandiri at Bank Mandiri Financial Institution Pension Fund. Table of Related Party No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 Related Party PT Bank Mandiri (Persero) Tbk PT Mandiri Sekuritas PT Bank Sinar Harapan Bali PT AXA Mandiri Financial Services PT Mandiri Manajemen Investasi Pemerintah Negara Republik Indonesia PT Bank BNI Syariah PT Bank BNI PT Bank BRI PT Bank BRI Syariah Perum Perumnas PT Indosat Tbk PT Perusahaan Listrik Negara (Persero) PT Pembangunan Perumahan (Persero) Tbk. PT Brantas Abipraya (Persero) PT Wijaya Karya (Persero) Tbk PT Pos Indonesia (Persero) PT Permodalan Nasional Madani (Persero) PT Hutama Karya (Persero) PT Istaka Karya (Persero) PT Balebat Dedikasi Prima PT Bahana Artha Ventura PT Waskita Karya PT Jamsostek (Persero) Perum Jaminan Kredit Indonesia PT Pupuk Sriwidjaja (Persero) PT Semen Baturaja (Persero) PT Krakatau Steel (Persero) Tbk PT Semen Gresik (Persero) Tbk Perum Bulog PT Bank Aceh PT BPD Jawa Tengah PT BPD Kalsel PT BPD Nusa Tenggara Timur PT Bank BPD Sulawesi Tengah PT BPD Sulawesi Selatan PT Bank Sumsel Babel PT Bank Tabungan Negara (Persero) Tbk - Unit Usaha Syariah PT Asuransi Jiwasraya (Persero) PT Kimia Farma (Persero) Tbk PT Amarta Karya (Persero) PT Semen Indonesia (Persero) Tbk PT Balai Pustaka (Persero) PT Garuda Indonesia (Persero) Tbk PT Indah Karya (Persero) PT Indofarma (Persero) PT Indra Karya (Persero) PT Kawasan Berikat Nusantara (Persero) SBU Non-Industri PT Pelabuhan Indonesia II (Persero) PT Perkebunan Nusantara VI (Persero) PT Perkebunan Nusantara XIII (Persero) PT Perkebunan Nusantara IX (Persero) PT Angkasa Pura I (Persero) PT Barata Indonesia (Persero) PT Surveyor Indonesia (Persero) PT Tabungan Asuransi Pegawai Negeri (Persero) PT Pertani (Persero) PT Sarana Multigriya Finansial (Persero) PT Kliring Berjangka (Persero) PT Adhi Karya (Persero) Tbk PT Asuransi Ekspor Indonesia (Persero) PT Asuransi Jasa Indonesia (Persero) Karyawan Kunci PT Bank Syariah Mandiri Nature of Affiliation Shareholder Shareholder, Deposit from costumers Owned by the same shareholder Owned by the same shareholder Owned by the same shareholder Ultimate Shareholder Subsidiary of Stated Owned Enterprises PT Bank Negara Indonesia (Persero) Tbk Stated Owned Enterprises Stated Owned Enterprises Subsidiary of Stated Owned Enterprises PT Bank Rakyat Indonesia (Persero) Tbk Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Subsidiary of Stated Owned Company PT Telkom Indonesia Tbk. Subsidiary of Stated Owned Company Bahana PUI Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Eterprises Unit PT bank Tabungan Negara (Persero) Tbk. Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Stated Owned Enterprises Key Employees 169 Annual Report 2013 FINANCIAL REVIEW Balance of assets, liabilities, unrestricted investment, other operatign income, administrative expense, other operating expenses and personnel expenses with related parties are as follows: in million Description 2012 Assets Current Accounts with other banks Placements with other banks investment in securities murabahah receivables mudharabah financing musyarakah financing Total Percentage to total assets 2013 106.092.735.229 105.000.000.000 1.437.876.713.473 207.032.014.855 208.542.959.936 203.803.014.000 2.268.347.437.493 4,18% 169.097.399.528 50.000.000.000 1.185.570.047.547 121.571.475.843 97.489.261.239 140.428.887.882 1.764.157.072.039 2,76% 112.812.995.821 43.585.618.633 6.391.071.948 600.000.000.000 75.000.000.000 837.789.686.402 9,14% 69.587.375.504 144.684.579.712 517.195.092 600.000.000.000 95.000.000.000 909.789.150.308 8,25% Unrestricted Investment Mudharabah saving mudharabah deposits Total Percentage to total temporary syirkah fundi 29.929.009.897 1.948.411.728.983 1.978.340.738.880 4,90% 94.833.053.376 931.213.624.913 1.026.046.678.289 2,16% Other operating income receipt of banking service fee receipt of bancassurance fee receipt of retail sukuk receipt of SBSNS Jumlah Percentage to total other operating income 8.214.360.320 5.606.414.816 927.196.022 2.497.312.034 17.245.283.192 1.51% 8.966.578.500 8.621.878.050 1.754.206.740 2.263.629.415 21.606.292.705 1,81% Personnel expenses (salary, bonus, tantiem and other benefits) Tantiem Salary Bonus Other benefits Total percentage to total personnel expenses 24.798.161.143 18.323.069.020 5.228.709.076 12.351.427.473 60.701.366.712 6,24% 32.042.000.000 21.149.143.452 2.382.660.424 12.520.823.888 68.094.627.764 5,71% Liabilities Liabilities Due Immediately Wadiah Deposits Deposits from other banks Financing Received Subordinated Notes Issued Total Percentage to total liabilities Annual Report 2013 170 PT Bank Syariah Mandiri W.Changes in Regulation Impact to the Company 2. New Accounting Pronouncement Effective on or after 1 Janaury 2014. In 2010, the Government issued Republic of Indonesia Law No. 2 of 2010 as amendment of Law No. 47 of 2009 on State Budget for Budget Year 2010 applied since May 25, 2010 that on Article 3 point 2 b and its explanation stated the VAT calculation on several transactions of syariah bank will be paid by the Government. Pursuant to appendix of article 3 point 2, total Bank VAT paid by the Government amounted to Rp25.54 billion from total SKPKB and STP received by the Bank which arrived at Rp37.65 billion. The Management affirmed that mismatch between total VAT paid by the Government and total SKPKB and STP received by the Bank will not be charged to the Bank as the implementation of respective Law. X.Implementation of Accounting Guidelines for Indonesian Syariah Banking (“PAPSI”) 2013 and New Accounting Pronouncement Effective on or after 1 January 2015 1. Implementation of Accounting Guidelines for Indonesian Syariah Banking (“PAPSI”) 2013. Bank Indonesia as the banking regulator in Indonesia has issued the revision of Pedoman Akuntansi Perbankan Indonesia (PAPSI 2013) and Surat Edaran Bank Indonesia No. 15/26/DPbS “Guidance on Implementation of PAPSI 2013” which should be effectively implemented on August 1, 2013 (PAPSI 2013). On September Asosiasi Bank Syariah Indonesia (ASBISINDO) as the representative from syariah banking industry has submitted a letter to Bank Indonesia to request postponement of implementation of PAPSI 2013 up to 1 January 2016. Currently, the Bank is still in the process of preparing action plan regarding implementation of PAPSI 2013. PT Bank Syariah Mandiri On December 2013, Syariah Accounting Standards Board of Indonesian Institute of Accountants has issued PSAK 102 Revision which will be effectively implemented on January 1, 2014 on a prospective catch – up basis. Major change in the PSAK 102 Revision is related to the accounting reatment for murabahah transaction which in substance categorized as financing transaction. Under PSAK 102 Revision, murabahah transaction which in substance is a murabahah financing should follow the accounting treatment of PSAK 55: Financial Instruments: Recognition and Measurement.” PSAK 50:”Financial Instruments: Disclosure,” and PSAK 60: “Financial Instruments: Disclosure,” and other relevant PSAK. With the issuance of PSAK 102 Revision, starting January 1, 2014 the Bank will implement the previously issued Technical Bulletin No. 9 “Implementation of Annuity Methid in Murabahah” as indicated in the Basis for Conclusion in PSAK 102 Revision. Currently the Bank is evaluating this PSAK 102 Revision and has not yet determined the effects on its financial statements.. 171 SFAS No. 24 (Revised 2013), “Employee Benefits,” adopted from IAS 19, which removes the corridor mechanism and contingent liability disclosure to simplify clarification and disclosure. Currently, the Bank is evaluating this PSAK Revision and has not yet determined the effects on its financial statements. Annual Report 2013 CORPORATE GOVERNANCE BSM is highly committed on GCG principles consistent implementation. As the result, in 2013, BSM once again won “The Most Trusted Companies” predicate from SWA Magazine & IICG. Annual Report 2013 172 PT Bank Syariah Mandiri West Sumatera - Gadang House miniature artwork PT Bank Syariah Mandiri 173 Annual Report 2013 CORPORATE GOVERNANCE A. GCG Principals and Practice In implementing GCG, BSM always refers to prevailing regulation both external and internal regulation, namely: 1. Law of Republic Indonesia No. 40 of 2007 on Limited Company; 2. Law of Republic Indonesia No. 21 of 2008 on Sharia Banking; 3. Bank Indonesia Regulation (PBI) No. 15/13/PBI/2-13 on Amendment of Bank Indonesia Regulation No. 11/3/ PBI/2009 on Sharia Commercial Banks; 4. PBI No. 13/23/PBI/2011 on Risk Management Implementation for Sharia Commercial Banks and SBU; 5. Bank Indonesia Regulation No/ 14/27/PBI/2012 on Anti Money-Laundering (APU) & Terrorism Financing Prevention (PPT) Program Implementation for Commercial Banks; G ood Corporate Governance (GCG) implementation in Bank Syariah Mandiri (BSM) is carried with several efforts to raise BSM management awareness and working process consistency supported with role model and the management of BSM. 6. PBI No. 11/33/PBI/2009 dated December 7th, 2009 and SEBI No/12/13/DPbS dated April 30th, 2010 on Good Corporate Governance Implementation for Sharia Commercial Banks and SBU. The effort carried were namely developing knowledge and innovation culture of entire BSM Management. The Management gives broadest opportunity to every part of BSM to develop knowledge ins upporting duty and responsibility execution. 7. PBI No. 13/2/PBI/2011 dated January 12th, 2011 on Compliance Function Implementation in Commercial Banks; 8. PT Bank Syariah Mandiri Article of Association; High awareness and consistency in implementing GCG principle at every organization line will provide positive impact in achieving GCG objective. 9. PT Bank Syariah Mandiri Board Manual; 10. PT Bank Syariah Mandiri Compliance Policy; BSM exercises GCG by referring to Bank Indonesia Regulation No. 11/33/PBI/2009 dated December 7th, 2009 and Bank Indonesia Circular Letter No. 12/13/DPbS dated April 30th, 2010 on Good Corporate Governance Implementation in Sharia Commercial banks and Sharia Business Unit (SBU) comprising of 5 TARProf principals of Transparency, Accountability, Responsibility, Professional and Fairness. 11. Bank Syariah Mandiri APU & PPT Implementation Manual; 12. Joint Decree No. 12/002-SKB/Kom.Dir dated December 27th, 2010 on Good Corporate Governance (GCG) Charter; 13. Circular Letter No. 13/010/UMM dated July 26th, 2011 on Good Corporate Governance Implementation SelfAssessment; Annual Report 2013 174 PT Bank Syariah Mandiri 14. SE No. 13/018/UMM dated December 31st, 2011 on GCG TARProf Principle Implementation Obligation. Various appreciation received throughout 2013 as the actualization of external parties recognizion both domestic and international for BSM consistency in implementing GCG principle. In 2013, BSM won several awards, as follows: 15. SE No. 15/004/UMM dated April 3rd, 2013 on Good Corporate Governance. 1. Consistency and Commitment of GCG Implementation Consistency and commitment of entire BSM management in implementing GCG becomes principal of GCG realization in BSM. The Management of BSM continuously encourages BSM employee to be committed and consistent in carrying GCG principle as regulated under PBI No. 11/33/PBI/2009 on GCG Implementation for Sharia Commercial Banks and Sharia Business Unit in every duty and responsibility implementation to achieve sustainability advantage. Consistency and commitment of the GCG implementation is started from top level proven by winning various awards on GCG implementation won by BSM, including: 1. Annual Report Award 2012 Prestigious award won by the Bank for the fourth times related with Annual Report 2012 preparation as First Winner for Non-Listed Private Financial Company. One of the assessment indicators with highest assessment percentage is Good Corporate Governance (GCG) aspect. The award was held in cooperation between Bapepam – LK with Taxation General Directorate, Ministry of SOE, Bank Indonesia, Indonesia Stock Exchange, National Committee of Governance Policy and Indonesian Accountant Association. 2. BSM Participation on External Party Assessment (Rating Agency) 1. President Director, Yuslam Fauzi won Innovative CEo predicate held by GATRA Magazine on strategic thinking, accurate decision making, establishing synergy between HR and determined strategy, excellence and result – oriented categories. 2. The Best Islamic Bank in Indonesia 2013 Award from Euromoney. 3. Indonesia Middle-class Brand Champion 2013 Award held by SWA Magazine and Inventure on ownership of resources, knowledgeability and social connection variables. Surely, this will drive BSM employees’ spirit to be more focused in implementing GCG for the Bank’s business existence in sustainable manner. PT Bank Syariah Mandiri 2. GCG Implementation Appreciation 175 BSM was a participant on Corporate Governance Perception Index (CGPI) 2012 for the second time. The CHPI Program is a Good Corporate Governance (GCG) implementation assessment program from public/Stakeholders held by independent agency, The Indonesian Institute for Corporate Governance (IICG) supported by SWA Magazine. The theme carried on the program is annually changed and for 2013, IICG brought the theme “GCG on Knowledge Perspective.” BSM participation on the program became the actualization of GCG enforcement commitment and awareness towards Corporate Governance (CG) implementation quality. At CGPI 2012 awarning night, BSM was presented as one of the speakers in CGPI 2012 talkshow attended by President Director of BSM, Yuslam Fauzi. At CGPI 2012 awarding night on December 16th, 2013, BSM won The Most Trusted Companies predicate. Annual Report 2013 CORPORATE GOVERNANCE B. GCG Policy and Manual Infrastructure Table of GCG Practice Assessment Quarter Index 2013 Optimization of GCG implementation in BSM is continuously carried by strengthening infrastructure to achieve best practice, reliability testing as well as system and procedure adjustment based on business and sharia banking regulation changing to support more oeffective GCG implementation. No 1 Periode QuarterI 2013 82.99 2 QuarterII 82.69 81.93 3 QuarterIII 81.65 81.20 4 QuarterIV 82.84 79.24 Note: Index GCG < 60 : Not Comply 61 ≤ Index GCG ≤ 70 : Less Comply 71 ≤ Index GCG ≤ 80 : Fair Policy and Standard Operationg Procedures (SOP) infrastructure to support GCG implementation, among others: 2012 78.20 81 ≤ Index GCG ≤ 90 : Comply 91 ≤ Index GCG ≤100 : Very Comply implementation is carried quarterly to assess GCG principle implementation in certain unit with final result as GCG Index. Based on ISA assessment result, GCG implementation in BSM at the working units during 2013 was considered on “Comply” level. 1. Code of Conduct, 2. GCG Charter, 3. Board of Commissioners Charter, 4. Board of Directors Charter, 5. Remuneration and Nomination Committee Charter, 6. Audit Committee Charter, 2. External Self Assessment (ESA) 7. Risk Monitoring Committee Charter, 8. Coordinative Charter of Director who supervises Compliance Function and Compliance Unit with Sharia Supervisory Board (SSB), External Self-Assessment (ESA), is a GCG self assessment practice using external checklist (parameter) based on Bank Indonesia regulation, as stated under: 9. Internal Audit Charter, 10. Policy and SOP. 1. SEBI No.1 2/13/DPbS dated April 30th, 2010 on Good Corporate Governance implementation for Sharia Commercial Bank and Sharia Business Unit. . C. GCG Implementation Assessment Result 2013 2. SEBI No. 15/15/DPNP dated April 29th, 2013 on GCG Implementation for Commercial Banks. Pursuant to aforementioned regulations, ESA of BSM GCG implementation is consisted of: 1. Internal Self Assessment (ISA) 1. Sharia Commercial Bank Annual GCG SelfAssessment; 2. Consolidated GCG Self-Assessment. ISA is a GCG self-assessment practice using the Bank internal checklist standard. ISA Annual Report 2013 176 PT Bank Syariah Mandiri Following are result of BSM ESA implementation for 2013 period: 1. Sharia Commercial Bank Annual GCG SelfAssessment for 2013 period. Sharia Commercial Bank Annual GCG SelfAssessment is a GCG assessment practice held autonomously by BSM using Sharia Commercial Bank special parameters with result delivered to Financial Service the latest 3 (three) months after the fiscal year ended. Table of SBU Annual GCG Self-Assessment for 2013 Period. No. Factors Rating(a) Weight(b) Score (a)X(b) 1 Board of Commissioners duty and responsibility implementation 2 12.50% 0.25 2 Board of Directors duty and responsibility implementation 2 17.50% 0.35 3 Committee infrastructure and duty implementation 10.00% 0.2 4 Sharia Supervisory Board duty and responsibility implementation 2 2 10.00% 0.2 5 Sharia principle implementation on fund collection and disbursement and service activities 2 5.00% 0.1 6 Conflict of interest handling 3 0.3 7 Compliance function implementation in the Bank 2 8 Internal audit function implementation 2 9 External audit function implementation 1 10 Legal Lending Limit 1 11 Disclosure of financial and non-financial condition, GCG implementation and internal reporting 1 10.00% 5.00% 5.00% 5.00% 5.00% 15.00% Composite Score 100.00% Predicate: Good Followign are Sharia Commercial Bank Annual GCG Self-Assessment General Summary for 2013 period. PT Bank Syariah Mandiri 177 Annual Report 2013 0.1 0.1 0.05 0.05 0.15 1.85 CORPORATE GOVERNANCE Table of SBU Annual GCG Self-Assessment Genreal Sumary for 2013 period. No. Factor Composite Score and Predicate Rating 0,25 – B 2 Board of Commissioners 1 duty and responsibility The Board of Commisioners has implemented duty and responsibility as well as appropriately in carrying monitoring implementation function in the Bank. Board of Directors 2 duty and responsibility GCG Practice Potential 0,35 – B The Board of Directors carries duty and responsibility by 2 implementing GCG principles appropriately. implementation In carrying its duty and responsibility,the Board of Directors 3 Committee infrastructure and duty implementation has established several Committees to support Board of 0,20 – B 2 Commissioners duty and responsibility implementation as well as complies with mandatory requirement and competency to carry their duty and responsibility as the Committees. Sharia Supervisory Board (DPS) has carried duty and responsibility appropriately that ensures the Bank to perform its business based on sharia principle. Sharia Supervisory Board 4 duty and responsibility 0,20 – B DPS conducted sampling test to several branches to ensure fund 2 collection and disbursement process has complied with sharia implementation principle. Monitoring report delivery had been conducted timely to Bank Indonesia. Every fund collection, fund disbursement and service products launched by the Bank had passed DPS opinion on product 5 Sharia principle compliance with sharia principle. DPS performs monitoring implementation on on sharia principle implementation practically by conducting fund collection and 0,10 – B 2 sampling test to Branch Office. Field finding based on conducted disbursement and service sampling test was not generally directed to the launched activities product but more to dissenting opinion or understanding on a transaction, to the finding, the Bank will immediately settle based on DPS opinion BSM has internal policy and regulation which regulates conflict of 6 Conflict of interest handling interest. The conflict of interest handling had been appropriately 0,30 – CB 3 carried. The Management imposed firm punishment for every violation due to conflct of interest without discriminating and with deterred effect to the violators Annual Report 2013 178 PT Bank Syariah Mandiri BSM has implemented compliance function appropriately. BSM has a Director who supervises Compliance Function who is Compliance function 7 concern in handling the Bank compliance function. implementation in the 0,10 – B 2 Bank Compliance unit who carries compliance function independently against operational unit supported with personnel with adequate competency to assist effective compliance function implementation BSM has implemented internal audit function appropriately and 8 Internal audit function implementation independently against operational unit and supported with 0,10 – B 2 personnel with particular competency based on each division. Competency of every Internal Audit Unit personnel is continuously developed to support the Bank business growth Appointed Public Accountant Office (KAP) is Ernst & Young, affiliated Purwantono, Sarwoko & Surja which had passed selection process amng Accounting Division, Audit Committee, 9 External audit function implementation 0,05 – SB 1 Board of Directors and Board of Commissioners before appointed to GMS. Appointed KAP has adequate competency in their expertise and has delivered management letter timely as well as able to work professionally. BSM has implemented prudential banking and risk management principles appropriately in providing fund disbursement to 10 Legal Lending Limit 0,05 – SB 1 related party. Fund provision related policy and procedure will be continuously updated referring with prevailing law and regulation update. BSM financial and non-financial condition disclosurehad been appropriately carried and supported with Business Intelligence Dashboard system with reporting which was delivered to the Disclosure of financial and 11 non-financial condition, GCG implementation and management periodically. 0,15 – SB 1 BSM had disclosed financial and non-financial condition disclosure to the stakeholders timely. internal reporting BSM internal report has been supported with MIS & Datawarehouse application development by Operation Division IT (IOD) and IT Assurance Division (ISD) professional experts. Composite Score 1,85 “good” Note: Composit Score Composite Score < 1,5: 1,5 ≤ Composite Score < 2,5: 2,5 ≤ Composite Score < 3,5: 3,5 ≤ Composite Score < 4,5: 4,5 ≤ Composite Score < 5: PT Bank Syariah Mandiri Composite Predicate Very Good Good Fair Less Good Not Good 179 Annual Report 2013 CORPORATE GOVERNANCE 2. Consolidated GCG Self-Assessment Following are result of Consolidated GCG SelfAssessment for 2013 period: A GCG assessment practice carried autonomously by BSM using certain indicators applied by the holding (Bank Mandiri) in every semester. Holding Company GCG Self-Assessment Table No. Weight (%) Assessed Factors 1st Semester 2013 Rating 2nd Semester 2013 Rating (b) (a)x(b) (b) (a)x(b) 10 2 0.200 2 0.200 20 1 0.200 1 0.200 (a) 2 Board of Commissioners duty and responsibility implementation Board of Directors duty and responsibility implementation 3 Comittees infrastructure and duty implementation 10 2 0.200 2 0.200 4 Conflict of interest handling 10. 2 0.200 3 0.300 5 Compliance function implementation in the Bank 5 2 0.100 2 0.100 6 internal audit function implementation 5 2 0.100 2 0.100 7 External audit function implementation Risk Management and internal control function implementation largeexposures)/ Fund provision to related party and large exposures 5 1 0.050 1 0.050 7.5 2 0.150 2 0.150 7.5 1 0.075 1 0.075 15. 1 0.150 1 0.150 5 2 0.100 1 0.100 1 8 9 10 Disclosure of the Bank financial and non-financial condition, GCG implementation and internal reporting 11 Bank Strategic Plan Composite Score 100 Predicate 1.525 “good” 1.575 “good” monitoring, the Board of Directors is fully in charge in managing the company, while, Sharia Supervisory Board ensures that the bank’s products do not violate sharia principles. Referring to Sharia Commercial Bank Annual GCG Self-Assessment, BSM is obligated to prepare general summary of implemented GCG practice as reporting part to the OJK D. GCG Mechanism and Structure 2. GCG Structure 1. GCG Mechanism GCG implementation achievement in the Bank is supported with GCG organ role and function effectiveness comprising of General Meeting of Shareholders (GMS), Board of Commissioners, Board of Directors and Sharia Supervisory Board. The Organs are GCG main infrastructure where n carrying their dutie sand responsibilities are also supported with supporting organ and infrastructure such as working proecedure, corporate governance manual as the General Meetings of Shareholders (GMS) takes keyd ecision making based on the Company’s interest by concerning Articles of Association and other prevailing law and regulation. The bank has determined clear authority and responsibility segregation, where the Board of Commissioners is repsonsible on Company’s management performance Annual Report 2013 180 PT Bank Syariah Mandiri Good Corporate Governance Structure Good Corporate Governance Structure Transparency Transparency Accountability Accountability Responsibility Responsibility Professional Professional Fairness Fairness Structure (Core Organ) Struktur/Organ Inti AGMS RUPS Dewan Pengawas Syariah Sharia Supervisory Board Boards ofPengawas Shariah Supervisory DewanPengawas Syariah Dewan Syariah Boards of Shariah Supervisory Direksi Board of Directors Board Of Directors Direksi Direksi Board Of Directors Dewan Komisaris Board of Commissioners Board of Commissioners Dewan Komisaris Dewan Komisaris Board of Commissioners Comittee Komite Structure (Support Organ) Struktur/Organ Pendukung Investor Relation Hubungan Investor Corporate Secretary Corporate Secretary Audit Comittee Komite Audit CSR CSR SKAI SKAI Risk Monitoring Komite Comittee Pemantau Risiko Corporate Values Corporate Values Risk Management Manajemen Risiko Remuneration Komite and Nomination Remunerasi & Comittee Nominasi Communication Communication Compliance Compliance Guidance and Reporting Pedoman dan Pelaporan GCG Charter Compliance Charter Internal Audit Charter Piagam GCG Piagam kepatuhan Piagam Audit Internal Code of Conduct Code of Conduct IT Policy Operational Procedure Prosedur Operasional Risk Management Policy Internal Circular Surat Edaran Internal Internal Control Policy Kebijakan Informasi Teknologi Kebjakan Manajemen Risiko Kebijakan Pengendalian Internal La-Risywah La-Risywah Self Assessment GCG Self Assessment GCG Annual Report Annual Report PT Bank Syariah Mandiri 181 Annual Report 2013 CORPORATE GOVERNANCE d. Approval of Public Accountant Office appointment to audit the Company’s Financial Statement for year ended on December 31st, 2012. management principal code which will be further disclosed on several charters, policies and Standard Operating Procedures (SOP) as GCG Implementation reference in BSM. 1) Appointing Purwantoro, Suherman and Surja Public Accountant Office (a member firm of Ernst & Young Global Limited) as Independent Auditor to audit Financial Statements of the Company for fiscal year ended on December 31st, 2013. E. General Meetings of Shareholders GMS is most essential organ than other organs of a Company. The General Meetings of Shareholders (GMS) is the highest authority and held every authority which is not delegated to the Board of Commissioners and Board of Commissioners. The GMS has an authority to appoint and dismiss the member of Board of Commissioners, Sharia Supervisory Board and Board of Directors, evaluating performance of Board of Commissioners, Sharia Supervisory Board and Board of Directors, authorizing Articles of Association amendment, providing approval on annual report, determining income realization allocation, appointing public accountant and stipulating amount and 2) Delegating authority to the Board of Commissioners in stipulating remuneration and other requirements for the Public Accountant office, and appointing the Public Accountant Office. e. Approval of salary determination for Board of Directors members, Honorarium for Board of Directors members, Tantiem and other Benefits determination for all of Board of Directors and Board of Commissioners members in the Company. type of the managment’s remuneration and facility. f. Approving Honorarium and Facility/Allowance determination for Sharia Supervisory Board. 1. Annual General Meetings of Shareholders g. Approval of Company’s zakat payment for fiscal year ended on December 31st, 2012 amounting to Rp28,131,606,226 (twenty eight billion one hundred and thirty one million six hundred and six thousand two hundred and twenty six rupiah), BSM held 1 (one) General Meetings of Shareholder which was Annual (AGMS) at Wednesday, May 29th, 2013 with several decisions as follows: h. Changes in the Company’s management structure. a. Board of Directors Report regarding Annual Report of the Company and Board of Commissioners Supervisory Duty Report for Fiscal Year 2012 1) Honorary dismissing Mr. Abdillah as Independent Commissioner since the closing of PT Bank Syariah Mandiri Annual GMS Closing for fiscal year 2012. b. Approval of Annual Report including Financial Statement and Board of Commissioners Supervisory Duty Report authorization ended on December 31st, 2012 and delegating acquit et de charge to entire members of Board of Directors and Board of Commissioners serving in 2012 for management and supervisory duties carried in fiscal year 2012. 2) Receiving and confirming the resignation of: a) Mr. Tardi as Commissioner, and b) Mrs. Lilis Kurniasih as Commissioner. 3)Appointing: a) Mr. Bambang Widianto* as Independent Commissioner, c. Approval of Company’s Net Income realization for year ended on December 31st, 2012. Annual Report 2013 182 PT Bank Syariah Mandiri and seventy four) shares issued from the shares portfolio. The entire shares acquired by PT Bank Mandiri (Persero) Tbk. The shares deposit was carried under non-cash (inbreng) mechanism as land and building owned by PT Bank Mandiri (Persero) Tbk., as follows: b) Mr. Sulaeman as Commissioner, and c) Mr. Agus Fuad as Commissioner. That the Bank’s management composition as of December 31st, 2012 was as follows: 1) Ownership Certificat No. 516/Empangsari, blueprint as of 4-05/1986, No. 1773/1986, covering 1,907 M2 located at Tawang District, Tasikmalaya Regency, West Java Province, Table of BSM Board of Commissioners Membership Composition Board of Commissioners President Commissioner and Independent Commissioner Achmad Marzuki Independent Commissioner Ramzi A. Zuhdi Komisaris Independen Bambang Widianto* Commissioner Agus Fuad Commissioner Sulaeman 2) Building Certificates No. 0184/Kota Baru, Appraisal Letter dated 16-08-2000, No. 00090/2000, vovering 1,183 M2 located at Gondomanan District, Yogyakarta City, Yogyakarta Special District Province, and 3) Owneship Certificate No. 27/Padang Jati, Appraisal Letter dated 26-03-1986, No. 152/1986, covering 2,665 M2 located at Gading Cempaka District, Bengkulu City, Bengkulu Province. Table of BSM Board of Directors Membership Composition Board of Directors President Director Yuslam Fauzi Director Hanawijaya Director Amran P. Nasution Director Zainal Fanani Director Sugiharto Director Achmad Syamsudin b. Amendment of Articles of Association Article 4 point 2, and Article 28 point 3, to be as follows: Article 4 Point 2 stated, as follows: From the Authorized Cpaital, 297,804,387 (two hundred and ninety seven million eight hundred and four thousand three hundred and eighty seven) shares or par value of Rp1,489,021,935,000 (one trillion four hundred and eighty nine billion twenty one million nine hundred and thirty five rupiah) with detail of shares and par value disclosed at the latest aprt of the Deeds ending. 2. PT Bank Syariah Mandiri Shareholders Circular Decision Pursuant to PT Bank Syariah Mandiri Shareholders Circular Decision held on December 27th, 2013 and stated on Deeds No. 20 dated January 22nd, 2014 made by Chairul Bachtiar, Bachelor of Law, Notary in Jakarta, the Shareholders approved: Article 28 Point 3 stated, as follows: a. Additional Paid In Capital and Deposited Capital of Rp30,778,370,000 (thirty billion seventy hundred and seventy eight million thirty hunded and seventy thousand rupiah) or 6,155, 674 (six million one hundred and fifity five thousand six hundred Placed capital as stated on Article 4 Point 2 had been invested and fully paid by the Shareholders using the Company’s cash, as follows: 1) PT Bank Mandiri (Persero) Tbk. by 297,804,386 *) Is currently under fit and proper test by financial service authority PT Bank Syariah Mandiri 183 Annual Report 2013 CORPORATE GOVERNANCE The Board of Commissiones is responsible to the General Meetings of Shareholders (GMS). The Board of Commissioners accountability to the GMS is the realization of monitoring accountability actualization and Company’s management related with GCG principle implementation. (two hundred and ninety seven million eight hundred and four thousand three hundred and eighty six) shares or par value of Rp1,489,021,930,000 (one trillion four hundred and eighty nine billion twenty one million nine hundred and thirty rupiah); 1. Board of Commissioners Duty and Responsibility 2) PT Mandiri Sekuritas by 1 (one) share or par value of Rp5,000 (five thousand rupiah); a. Carrying duty and responsibility based on GCG principle; a) That entirely amounted to 297,804,387 (two hundred and ninety seven million eight hundred and four thousand three hundred and eighty seven) shares or par value of Rp1,489,021,935,000 (one trillion four hundred and eighty nine billion twenty one million nine hundred and thirty five rupiah); b. Monitoring GCG implementationin every BUS business activity at any level or organizational position; c. Montioring Board of Directors duty and responsibility implementation, monitoring on Board of Directors policy and providing advise to the Board of Directors; b) 100% (one hundred percent) from the par value of paid-in and deposited apital or amounted to f Rp1,489,021,935,000 (one trillion four hundred and eighty nine billion twenty one million nine hundred and thirty five rupiah) had been fully placed by the Shareholders to the Company’s cash. d. Overseeing and evaluating BSM strategic policy implementation; e. Ensuring that the Board of Directors has followedup audit finding and/or recommendation from Bank Indonesia, Internal Auditor, Sharia Supervisory Board and/or External Auditor audit result. F. Board of Commissioners f. Notifying Bank Indonesia the latest within 7 (seven) working days after the law and regulation violation finding on finance and banking aspect, and any event or forecast which may harm the Bank’s business sustainability. Pursuant to Law No. 21 of 2008 on Sharia Banking and Bank Indonesia Regulation No. 11/33/PBI/2009 on GCG Impelementation for Sharia Commercial Bank and Sharia Business Unit, the Board of Commissioners has carried its duty and responsibility professionally and independently referring with Good Corporate Governance. g. Monitoring the Bank’s business irsk and management’s initiative to perform internal control. The Board of Commissioners is a Company’s organ which is collectively in charge and responsible to perform monitoring and provide recommendation to the Boar dof Directors and ensure that PT Bank Syariah Mandiri (Bank) has implemented Good Corporate Governance (GCG) in entire level and organization position. The position of each Board of Commissioners member including the President Director is equal. Duty of the President Commissioner as primus inter pares is to coordinate Board of Commissioners activity. Annual Report 2013 h. Monitoring the Compliance Function. i. Performing active monitoring on Compliance Function. j. Delivering recommendation to improve Compliance Fucntion implementation quality. 184 PT Bank Syariah Mandiri k. Monitoring the Bank Business Plan realization. Delivering Bank Business Plan Supervisory Report. l. Prohibited to be involved in the Bank’s operational activity decision making except the decision making for financing disbursement to the Board of Directors as long the authority of the Board of Commissioners is stipulated under the Articles of Association or on the General Meetings of Shareholders.. Independency SPursuant to Law No. 21 of 2008 on Sharia Banking and Bank Indonesia Regulation No. 11/33/PBI/2009 on GCG Implementation for Sharia Commercial Bank and Sharia Business Unit, the Board of Commisioners has carried its duties and responsibilities professionally and independently by referring to good corporate governance. In 2013, the Board of Commissioners did not have any shares both in BSM or other Companies. Number of BSM Board of Commissioners members is currently comprising of 5 (five) members. Three or 60% of the Board of Commissioners members are Independent Commissioner. Every Board of Commissioners member does not have family relationship to second heirs with other members of Board of Commissioners and/or Board of Directors 2. Board of Commissioners Shareownership and Table of Board of Commissioners Shares Ownership and Independency Jabatan Saham di BSM Saham di Perusahaan Lain Status Independensi Achmad Marzuki President Commissioner None None Independent Ramzi A. Zuwhdi BOC Member None None Independent Bambang Widianto* BOC Member None None Independent Agus Fuad BOC Member None None Not Independent Sulaeman BOC Member None None Not Independent Nama 3. Board of Commissioners Membership Composition The Board of Commissioners is appointed by the GMS by prior participating on fit and proper test based on prevailing regulation as well as Bank Indonesia Regulation. The Board of Commissioners collectively has an expertise to carry mandated responsibility. The Board of Commissioner has adequate understanding and competency that in facing any occurring issue on the Bank’s business activity, taking decision independently, encouraging the Bank’s performance improvement and effectively reviewing and providing constructive recommendation to the Board of Directors performance. *) Is currently under fit and proper test by financial service authority PT Bank Syariah Mandiri 185 Annual Report 2013 CORPORATE GOVERNANCE Table of BSM Board of Commissioners Memebrship Composition No Name Position Appointment Period Legal Basis 1st Period 2nd Period 1. Achmad Marzuki President Commissioner and Independent Commissioner 2. Ramzi A. Zuhdi Independent Commissioner • Deeds No. 10, GMS dated June 19, 2008 • Deeds No. 19, GMS dated June 28, 2011 Juni 2010 – Juni 2015 - 5. Bambang Widianto* Independent Commissioner • Deeds No. 24, GMS on May 29, 2013 Mei 2013 – Mei 2018 - 3. Agus Fuad Commissioner • Deeds No. 24, GMS on May 29, 2013 Mei 2013 – Mei 2018 - 4. Sulaeman Commissioner • Akta No. 24, RUPS tanggal 29 Mei 2013 Mei 2013 – Mei 2018 - • Deeds No. 10, GMS dated June 19, 2008 • Deeds No. 19, GMS dated June 28, 2011 Juni 2008 – Juni 2011 Juni 2011 s.d. Juni 2016 4. Board of Commissioners Monitoring and Recommendation process will be carried in fast and prudent manners; In carrying its duty and responsibility, among others monitoring and providing advise, the Board of Commissioners communicates throughout several forum namely formal and informal meeting as well as written letter to the Board of Directors. d) Improving synergy between business unit with risk assessment unit; e) Ensuring competency of staff and executives related with financing activity which has met minimum required competency, that every financing process can be performed in fast, accurate and prudent manners. In supporting effectiveness of its duty and responsinility implementation, the Board of Commissioners has established several committees sucha s Audit Committee, Risk Monitoring Committee and Remuneration and Nomination Committee. f) Increasing audit function and procedural compliance, financing administration order, and internal control effectiveness on financing disbursement process; Based on the result of performance realization monitoring, the Bank working program implementation and to support sustainable growth, the Board of Commissioners recommended several aspects to be continuously concerned by the management in improving and increasing the Bank’s performance, namely as follows: g) Disbursing fiancning to attractive and netral sectors; h) Periodically monitoring financing customers condition; a) Preparing comprehensive working plan including per financing segment and per working unit. i) Implementing risk management on financing process by applying four eye principles method optimally; b) Optimizing business unit performance, particularly financing to be optimally executed. j) Proposing early warning signal per segment and sector to anticipate current customers collectability decrease; c) Reviewing financing process aiming that the Annual Report 2013 186 PT Bank Syariah Mandiri 5. Board of Commissioners Dual Position k) Disbursing financing/receivables in prudent and sound manners; l) Disbursing financing to highly attractive or attractive economy secotr; The Board of Commissioners complies with dual position regulation. The current dual position served by the Board of Commissioners members is still allowed under the Dual Position Regulation stated that 2 (two) board of Commissioners members also serve as Executive Officers at 1 (one) company as the Bank’s shareholders. m) Preventign financing disbursement which requires special expertise does not mastered by the Bank; n) Disbursing financing in prudent and sound manners with financing focus on retail and micro segment; 6. Board of Commissioners Meeting o) Ensuring liabilities payment continuity by monitoring effective financing; p) Increasing fee-based income; q) Controlling overhead cost by maintaining budget discipline and efficiency in entire activity; r) Identifying ineherent risk in every Bank’s risk as well as top ten risk in every working unit to support risk mitigation implementation by each working unit; The Board of Commissioners held Board of Commissioners meeting minimum once a month. This as regulated under PBI No. 11/33/PBI/2009 on Good Corporate Governance Implementation in Sharia Commercial bank, Article 14, where the Board of Commissioners has to hold meeting at least 1 (once) in every 1 (two) months. Type of meetings participated by the Board of Commissioners comprising of Board of Commissioners meeting, Board of Commissioners and Board of Directors Joint Meeting, and Board of Commissioners Joint Meeting with Sharia Supervisory Board. s) Performing door to door collection to retail customers, both on pass or non-perofmring category; a. Board of Commissioners Meeting t) Monitoring financing customers, not only from the financing account but also from current account and saving account of the customers as the settlement source and monitoring customers account activity. Meeting held by the Board of Commissioners to discuss Board of Commissioners duty and implementation to carry monitoring and providing advise to the management. b. Board of Commissioners and Board of Directors Joint Meeting u) Strengthening internal audit by refining policy and/or standard procedure with flow chart disclosing duty and responsibility of every office rto simplify employees duty and responsibility understanding. Board of Commissioners and Board of Directors, or Division Director Joint Meeting where the meeting initiative proposed by the Board of Commissioners with agenda of the Bank business management practice. v) Assertiveness and/or speed in taking decision on fraud proven employees that will drive deterren effect; c. Board of Directors and Board of Commissioners Joint Meeting w) Developing the bank’s employees knowledge and understanding on sharia principle implementation. *) Is currently under fit and proper test by financial service authority PT Bank Syariah Mandiri 187 Annual Report 2013 CORPORATE GOVERNANCE Board of of Commissioners and Board of Directors, or Division Director Joint Meeting where the meeting initiative proposed by the Board of Directors with agenda of the report from several activities namely Bank performance, Bank Soundness Level, Bank Risk Profile, Bank Strategic initiative, such as Corporate Plan, Core Banking System, Saturn Project and others. transporatation facility, health insurance facility, telecommunication facility and other facilities. Table of Board of Commisisones Remuneration Package Type of Remuneration Package Total Meetign 2013 Rupiah 5 10.637.694.030 Total 131.233.092 5 10.768.927.122 * ) calculated in Rupiah equivalent a. Board of Commissioners Annual Remuneratio Total remuneration received by the member of Board of Commissioners in one year is classified into remuneration level as illustrated on following table: Table of Board of Commissioners Meeting 2013 Meeting Person 2. Other Facilities*) : a. Can be Owned b. Can not be Owned Throughout 2013, total meeting held by the Board of Commissioners was reaching to 33 meetings. Particuallry for the Board of Commissioners meeting implementation in 2013, held at 13 meetings and always chaired by the President Commissioner No Board of Commissioners 1. Remuneration d. Board of Commissioners and Sharia Supervisory Board Joint Meeting Board of Commissioners and Sharia Supevisory Board Joint Meeting with agenda of sharia principle implementation compliance on the Bank’s business activity. Total Package in 1 Year Table of Board of Commissioners Members Remuneration Package 1 Board of Commisisoners Meeting 13 2 BOC – BOD Joint Meeting 7 3 BOC – DPS Joint Meeting 1 4 BOD – BOC Joint Meeting 12 more than Rp2 billion - 33 more than Rp1 billion to Rp2 billion - more than Rp500 million to Rp1 billion 5 less than Rp500 million - Total 7. Board of Commissioners Remuneration Policy Total remuneration *) per person in 1 Year Total BOC members *) Received in cash b. Highest and Lowest Salary Ratio Remuneration package for the Board of Commissioners, Board of Directors and Sharia Supervisory Board is stipulated on the General Meetings of Shareholders (GMS). The remuneration package determined on the GMS is including: The highest and lowest salary ratio is stated on comparison scale, as follows: a. Remuneration as income in non-natura form namely salary, benefit, bonus and other remunerations; and b. Other facilities as the facilities received in natura form such as housing facility, Annual Report 2013 188 PT Bank Syariah Mandiri a. Monitoring Function Implementation by the Board of Commissioners Table of Board of Commissioners Members Salary Description RaTio Highest and lowest Commissioners salary ratio 1.1 : 1 Highest and lowest Directors salary ratio 1.1 : 1 Highest Directors and highest employees salary 2.7 : 1 Highest and lowest employees salary ratio 25.8 : 1 1) Board of Directors and Board of Commissioners Joint Meeting a) Bank Performance Report The Bank Perforamnce Report discusses financial and non-financial target realization. The Board of Commissioners provided opinion, recommendation and advise regarding performance and current issues including upcoming working plan implementation. Remuneration package for the Board of Commissioners refers to shareholders decision as implemented on the GMS by concerning recommendation provided by the Remuneration and Nomination Committee. 8. Board of Commissioners Training and Certification (1) Bank Performance Report namely discusses realization compared with the target and other factors determining the target realization or failure. Discussed financial performance are namely assets, quality, earning assets, financing, securities, third party fund, profit sharing income and expense, overhead cost, profit, fee – based income, CAR and other financial ratio. To improve and develop competency in supporting the implementation of duty and responsibility, the Board of Commissioners participated on several events in 2013, as follows: a. Executive Distance Learning on Islamic Banking Training, Karim Bussiness Consulting, June 2013; b. Level 1 Banking Risk Management Competency Certification, Banking Professional Certification Institute (LSPP), December 14th, 2013; and (2) Non-Financial target and achievement and other factors determining the target realization or failure. Discussed non-financial performance are namely corporate plan, core banking system, Saturn Project, office network development, ATM network, human resources, etc. c. Level 2 Banking Risk Management Competency Certification, Banking Professional Certification Institute (LSPP), December 21st, 2013 9. Board of Commissioners Supervisory Reprot As end of 2013, the Board of Commissioners assessed that the Bank delivered progressive growth but, on the other hand, the Board of Commissioners underlined a concern on increasing fraud and nonperforming financing which brought The Board of Commissioners seeks to carry its duty and responsibility professionally based on good corporate governance. The Board of Commissioners is committed to be proactive in implementing the Bank audit functionboth during the corporate strategic plan formulation, preparation and implementation of the Bank business plan, performance monitoring as well as risk management and Good Corporate Governance implementation process. PT Bank Syariah Mandiri 189 Annual Report 2013 CORPORATE GOVERNANCE BSM established GCG Ambassador Forum consisted of employees representatives in branch offices. The forum is aimed to ensure GCG principles implementation on the Bank’s operational Self-Assessment. The Bank’s soundness level is applied to measure management’s capacity in managing the bank during particular period under economic and financial industry condition. The Bank Soundness Level Self-Assessment in 2013 is as follows: an impact to decreasing income and several financial ratio of the Bank. Moreover, core banking system implementation which is currently under progress was also concerned to be finished on schedule. The Bank’s performance as of December 2013 was also concerned by the Bank’s internal and external factors. The Bank’s internal factor was including Core Banking System implementation which is currently under progress to the 1st Semester of 2014, the Bank focuses in handling and/or settling nonperforming financing, organizational transformation from product to customer centric. On the other hand, external factor of the Bank constituted Indonesian Economic Growth which in 2013 booked 5.78% growth, Increasing BI Rate in several time since the beginning of 2013 which was 5.75% to 7.50% as of November 12th, 2013 and Rupiah depreciation against US Dollar. (1) Capital Minimum Capital Adequacy Ratio of the Bank was at rating 1 (one) or Very Good level in 2013. CAR as of December 31st, 2013 was booked at 14.11% or exceeding minimum ratio of 8.00%. The Bank received additional placed and paid-in capital as inbreng amounted to Rp30.78 billion on December 27th, 2013. (2) Assets Quality Assets Quality Ratio in 2013 was at rating 2 (two) or Good level. The Earning Assets Quality Ratio in 2013 was around 0.96 to 0.97. BSM established GCG Ambassador Forum consisted of employees representatives in branch offices. The forum is aimed to ensure GCG principles implementation on the Bank’s operational b) Bank Soundness Level Trend Pursuant to PBI No. 9/1/PBI/2007 dated January 21st, 2007 on Sharia Principle Based Commercial Bank Soundness Level, the Bank conducted Soundnes Levl Annual Report 2013 (3) Rentability Rentability Ratio was relatively fluctuated in 2013 swinging between rating 2 (two) and 3 (three). Net Operating Income Ratio was around 190 PT Bank Syariah Mandiri (1) Credit Risk During January to September 2013, credit risk predicate was low to moderate though during October to December 2013 the predicate shifted to moderate. This was due to increase in NPF, where on December 31st, 2013, NPF Gross ratio was at 4.32%, NPF net Ratio at 2.29% and NPF Absolute at Rp2.17 trillion. 1.52% to 2.51% in 2013, where the Rentability Ratio booked at 1.63% in 2013 with Fair predicate. (4) Liquidity Liquidity Ratio was at acceptable level in 2013. Short Term Mismatch (STM) Ratio was around 16.91% to 19.47% in 2013 where reached to 18.35% in December 2013 or at Ratin 3 or Fair level. (2) Market Risk In 2013, market risk predicate was low. This was due to the Bank did not have high exposure containing market risk. (5) Sensitivity to Market Risk Throughout 2013, sensitivity ratio against market risk was excellent reached to rating 1 (one). The ratio indicated that the Bank’s market risk was very low and market risk management implementation is carried effectively and consistently. (3) Liquidity In 2013, liquidity risk predicate was low to moderate. The low to moderate liquidity risk predicate dinciated that the Bank liquidity risk management was good. (6) Management Component score of the Management in 2013 refers to general to compliance management ratio which had A or 1 (one) rating while the risk management ratio was at B or 2 (two) rating. Throughout 2013, the Bank Soundness Level generally reached composite rating of 2 (two). This reflected the Bank’s condition was relatively good and the management was able to overcome negative impact from economic condition and financial industry. The Bank also strengthened risk management and internal control system infrastructure. (4) Operational Risk In 2013, operational risk predicate was moderate. This indicated that the Bank operational risk management was fair (5) Legal Risk During January to May 2013 period, Legal Risk predicate was moderate, thus, during June to December shifted to moderate to high predicate. The moderate to high predicate on the legal risk was due the Bank faced litigation in the Court. (6) Reputation Risk During January to February 2013, reputation risk was at low to moderate predicate, in March to September 2013 was improved to low predicate though during October to November 2013 increased to Moderate to high predicated ue to several case reporting of Bogor c) Bank Risk Profile Trend Risk Profile discloses illustration of inherent risk level in entire Bank’s activity and risk mitigation system adequacy. Risk profile as of December 31st, 2013 position indicated the Bank composite risk predicate was moderate. PT Bank Syariah Mandiri 191 Annual Report 2013 CORPORATE GOVERNANCE BSM held Knowledge Management Kick-Off. The program is a strategic initiative to develop skill and transfer knowledge acceleration learning process to all BSM Management. System, Cash Transaction Report, e-Channel Interface, Payment Point via Teller and Central Bank Reports Phase 1) had been completely implemented on March 1st, 2012; Branch office to Police Department on September 12th, 2013. In December 2013, reputation risk was declining to low to moderate predicate menjadi predikat low to moderate. (7) Strategic Risk During January to March 2013 period, strategic risk predicate was low to moderate. Increasing in April to July 2013 to moderate. In August to December 2013, raised to Moderate to high. This will become main concern of the Board of Commissioners due to less favorable growth from financing quality, CBS slow settlement, wtc. (2) Phase 2 a) Phase 2 Group 1 (PDB, Rahn, Murabahah, Forex Treasury, Money Market Treasury and CRM).. b) Phase 2 Group 2 (Mudharabah, Musyarakah, LOS and SDB). c) Phase 2 Group 3 (Ijarah, Qardh, Istishna, Murabahah, Channeling, Collection, Trade Finance, Syndication Loan, Securities, Internet Banking and PMS). (8) Compliance Risk In 2013, compliance risk predicate was low. This indicated that the Bank is committed to comply with prevailing regulation. d) Core Banking System As of December 2013, Core Banking System realization was as follows: (1) Phase 1 Phase 1 (COA Re-engineering, Outlet Code Re-engineering, Retail System, Time Deposit System, General Ledger System, Customer Information Annual Report 2013 192 CBS (Core and Non-Core) Completion Progress as of December 31st, 2013 realized to 93.02% or booked 3.17% gap if compared with the target which was 96.19%. The realization consisted of Core at 96.67% or booked 0.22% gap if compared with target of 96.88% and Non-Core completion realization reached to 68.61% or booked 22.93% gap if compared with implemented target which was 91.54%. PT Bank Syariah Mandiri financing culture, etc. that the financing disbursement can be executed in prudent and quality manners. d) Saturn Project Saturn Project progress realization as of December 2013 constituted 6 (six) initiatives (i.e.: Risk Management, Mandiri Network Leverage Branch, Product Development and e-Channel Network, Micro Banking, Commercial Banking and Corporate Banking) reached to 98.16% if compared with target stipulated for December 2013 period. b) Audit Result Action Plan Throughout 2013, the Board of Commissioners held several meetings witht he Board of Directors (Joint Meeting) to discuss audit result action plan, both carried by Internal and External auditors. Referring to the audit result disclosed periodically, there was several frauds executed both by head of unit or employees in the Bank. Moreover, to enforce Good Corporate Governance (GCG) practice, on september 12th, 2013 the bank has reported fraud event conducted by Executives and employees at Bogor Branch to the Police Department. 2) Board of Commissioners and Board of Directors Joint Meeting In 2013, several agenda discussed on the Board of Commissioners and Board of Directors or Division Director Joint Meeting, among others: a) Non-Performing Financing Handling Throughout 2013, the Board of Commissioners held several meeting with the Board of Directors (Joint Meeting) to discuss Non-Performing Financing issue and handling. Moreover, the Board of Commissioners also intensively conducted monitoring (through Audit Committee and Risk Monitoring Committee) by organizing weekly meeting with Non-Performign Finance Settlement Team to assess NPF handling and/or settlement both per customer or per financing segment. Considering aforementioned condition, the Board of Commissioners asked the Board of Directors to arrange several programs to develop employees integrity and competency, strengthen early warning system, enhancing the Bank internal control system effectiveness and impose punishment to certain party who committeed fraud and/or violation to be implemented rapidlyand accurately and in compliance with prevailing law and regulation. c) Human Capital Management The Board of Commissioners placed major concern on Human Capital management as key factor in developing the Company. The Board of Commissioners appealed the Board of Directors to develop employees integrity and competency, advance talent management program, conduct rotation and mutation, provide reward and punishment, etc. The Board of Commissioners proposed the Board of Directors to prepare NonPerforming Financing handling and/ or settlement crash proram, develop employees integrity and competency, strengthening financing organization starting from front end, middle end, risk management, financing operation and back end (end to end financing process), conduct legal audit, bolster PT Bank Syariah Mandiri 193 Annual Report 2013 CORPORATE GOVERNANCE 3) Board of Commissioners and Sharia Supervisory Board In general, the Bank average compliance level decreased from 91.82% in 2012 to 89.97% in 2013. This was affected by several decreasing index with the largest contribution from Regulation Index, APU & PPT Index and GCG Index. The Board of Commissioners concerned on sharia principle compliance. One of the actualization of the Board of Commissioners’ concern is by conducting coordination meeting with the Sharia Supervisory Board aiming to optimize monitoring against sharia principle implementation on the Bank’s business activity and develops role of Sharia Supervisory Board to expand the Bank’s business. To improve compliance function in the Bank, the Board of Commissioners proposed the Directors who supervises compliance function to carry several activities, as follows: a) Reviewing and developing Compliance Auditor (PKP) role and function;; The Board of Commissioners encouraged the Sharia Supervisory Board to deisgn new opinion and/or regulation regarding several products to support Sharia Banking business growth acceleration b) Reviewing compliance index assessment method in the bank related with audit result both carried by internal and external auditors. 5) On The Spot Monitoring To maintain and improve compliance on sharia principle, the Board of Commissioners proposed to the Board of Directors to develop employees competency particularly for Head of Unit regarding sharia aspect including nonmurabahah agreement products. The Board of Commissioners placed major concern on financing management and risk control system development which apparently have not been effective yet. Therefore, the Board of Commissioners also conducted On The Spot Monitoring to working units of BSM Branch Offices and providing advise to the employees in BSM Branch Office particularly branch with high NPF ratio and audit findings to acquire more profound information and providing direct advise or recommendation to visited working unit. The Board of Commissioners’ recommendation was including integrity strengthening and employees competency development, compliance to the SOP, motivation prvision, etc. 4) Compliance Performance Report The Board of Commissioners performed monitoring on the Bank’s compliance function throughout performance report and compliance audit result carried by compliance unit. Deterimining score or ratio is compliance index. On the compliance index as the Board of Commissioners concern are realization of several indicators such as Corporate Compliance Index (CCI), Compliance Risk Index (CRI), Compliance Certificate (CC), Compliance Self Assessment (CSA), Zero Defect Index (ZD), Regulation index (RI), Division Compliance Index (DCI), Branch Compliance Index (BCI), PKP Performance, APU & PPT Index, Compliance Procedure Index, Code of Conduct, and GCG Index. Annual Report 2013 On The Spot Monitoring carried by the Board of Commissioners included several outlets in various cities namely DKI Jakarta (3 Branch offices), North Sumatera (4 Branch Offices), Jambi (1 Branch Office), South Sumatera (5 Branch Offices), East Java (13 Branch Offices), Central Java (9 Branch Offices) and West Java (9 Branch Offices). 194 PT Bank Syariah Mandiri 6) Good Corporate Governance Implementation Good Corporate Governance practice is carried by the Bank referring to five principals (transparency, accountability, responsibility, professionalism and fairness). The corporate governance principle implementation is including: a) Transparency: the Bank has developed accounting system based on prevailing sharia accounting standard to produce qualified financial report and has socializedthe Bank financial report, disseminated the bank’s products to the customers, implements third party products and services procurement procedure for the Bank’s operational needs under certain process and mechanism carried in fair and transparent manners, the Bank also hired service from independent and professional external auditor. b) Accountability: the Bank has determined clear responsibility of each organization organ and design organization structure which able to accommodate organization necessity. The Bank has had a fair, objective and competitive employees recruitment system. The Bank also has had a management remuneration system based on competitive performance and transparent. c) Accountability: The Bank has complied with third party reporting obligation (BI, Bank Mandiri, PPATK) as well as regulation implemented by the regulator, the Bank has also performed Corporate Social Responibility and managed alms and qardhul hasan qardhul hasan. d) Profesional: The Bank has had a regulation which segregates official and personal interest and able to take objective and free from conflict of interest decision, the Bank will seek to develop PT Bank Syariah Mandiri 195 employees integrity, competency and capability throughout several trainings (internal and external). e) Fairness: The Board of Commissioners and Board of Directors have performed authority and responsibility based on limitation as stated on the Articles of Assocition and other prevailing regulation. The Bank has provided reward for every achievement and objective and educated punishment for every proven violation. b. Board of Commissioners Manual The Board of Commissioners has complied with action plan based on PBI on GCG constituting BSM Board of Commissioners Procedure and Manual drafting as the amendment of former Board of Commissioners Procedure and Manual. The Manual regulates principal duty, organization structure, work ethic, working hour and Board of Commissioners meeting implementation. c. Conclusion The Board of Commissioners assessed that the Bank grew progressively as of December 31st, 2013 while took a concern on fraud event and increasing non-performing financing which affected to decreasing income achievement and several key financial ratio of the Bank which are currently under process to be concerned and settled based on determined schedule. On the other hand, the Board of Commissioners assumed that the Bank has implemented Good Corporate Governance in managing the bank’s business activity. Based on the audit result of performance realization, the Bank’s working program execution and to support sustainable growth, the Board of Commissioners disclosed several aspects for the management’s concern as the corrective action and improvement of the bank’s performance, including: Annual Report 2013 CORPORATE GOVERNANCE BSM always carries out internal consolidation to support sustainable growth and business target realization. The effort is indicated to continuously encourage BSM to grow higher that will maintain its position a leading sharia bank nationwide. e) Performing outlet intensification and/or productivity development; 1) The Bank capital has to be able to support expected business expansion plan and growth, though the Capital Adequacy Ratio remains stable, the Bank needs to attempt several efforts, as follows: f) Developing HR Organization and Recruitment on Financing Operation Center (FOC) and Back End Financing; a) Realizing additional shareholders capital plan based on schedule. g) Monitoring financing customers condition periodically; b) Disbursing fund on earning assets with low RWA ratio. h) Designing crash program to handle nonperforming financing; 2) To develop financing trend based on sustainable growth and improve earning assets quality, the Bank needs to advance several initiatives in concrete and sustaibanle manners, namely: i) Strengthening Early Warning System per financing segment to anticipate decreasing collectability of financing customers; j) Ensuring that staffing unit of Regional Representative Financing Recoevery (RRFR) in Branch/Regional Office is on dedicated base and function as planned; a) Strengthening credit culture implementation; b) Strengthening end to end financing process; k) Conducting legal audit to ensure financing documentation completeness including commitment of customers’ collateral; c) Improving audit function and procedural compliance, financing administration order and internal control effectiveness during the financing disbursmenet process; l) Increasing effectiveness of a Team that specially handles and/or settles NPF both in Head and Branch/Regional Office; d) Disbursing financing on corporate and commercial segments that the disbursement process is both carried by the bank independently or in cooperation with Holding Company; Annual Report 2013 m) Conducting stressing in financing disbursement for retail and micro segment, as high-cost fund disbursement. 196 PT Bank Syariah Mandiri In disbursing retail and micro segment financing, the management needs to perform several efforts, as follows: c) Disbursing financing prudently and implementing Four Eyes Principle on financing process; (1) Developing micro staff competency; d) Increasing the Bank employees’ integrity, competency and capability; (2) Increasing management control to direct sales officer 3) The Bank to maintain and increase rentability throughout several aspects, as follows: f) Identifying inherent risk in every Bank’s risk; a) Accelerating prudent and sound financing growth; g) Identifying Top Ten Risk in every unit to simplify risk mitigation implementation carried by each unit. b) Performing intensive collection to nonperforming and written-off customers; c) Conducting exit strategy to nonprospective customers; 5) Violation and/or Fraud Handling d) Disbursing financing to very attractive and attractive economy sector; e) Preventing financing disbursement which requires special expertise that is not possessed b the Bank. f) Disbursing financing in prudent and sound manner with financing stressing on retail and micro segments; a) Conducting an alaysis to observe main cause of violation and/or fraud event to be immediatel mitigated (Early Warning System); b) Preparing Fraud case settlement timeline and reporting the settlement progress in monthly basis to the Board of Commissioners. c) Punishing the employee who is proven committing violation and/or fraud in rapid, firm and with deterrent effect, independent in taking punishment decision and not ignoring the employee who is proven committing violation and/ or fraud. g) Ensuring liability payment continuity through effective financing monitoring; h) Increasing Fee-Based income. i) Controlling overheas by maintaining budget discipline and efficiency in entire activities. 6) Human Resources 4) To maintain the bank’s risk level on low risk level with stable outlook, the Bank needs to exercise several efforts, as follows: a) Developing Human Capital management effectiveness that the Bank’s Human Capital to be more effective in performing or reducing and/or preventing fraud event; a) Improving internal control; b) Improving compliance against implemented policy and/or SOP; PT Bank Syariah Mandiri e) Completing Core Banking System and Saturn Project; b) Developing employees competency mainly on financing sector; 197 Annual Report 2013 CORPORATE GOVERNANCE 7) Internal Control System c) Ensuring the financing approval level Executive with competenc development of respective employee; a) Strengthening internal control system in entire line both in head office, regional office and branch office as well as bolstering Early Warning System; d) Providing training for the bank’s executive regarding leadership material; e) Performing employees mapping mainly staff level such as on position, title and carreer path; b) Enhancing authority of the Regional Office at audit aspect both on product sales or HR aspects; f) Proposing the Bank’s exective to conduct coaching for employees under his/her supervision including at Branch Office. Particularly regarding Service Excellent, Financial Performance realization, GCG, Sharia Compliance. c) Conducting employees mutation and/or rotation; d) Settling audit findings both as Bank Indonesia, Bank Mandiri and Internal Audit finding by preparing settlement timeline and action plan monitoring list report; g) Performing profound and comprehensive analysis on employees background who will be promoted as head of unit mainly for Head of Branch or Supporting Branch Office; e) Appointing PIC and/or independent unit (autonomous from internal control system) functioned to establish and/or analyze internal control system adequacy and amy be proposed for responsibility if any fraud occurred; h) Appointing PIC who will perform sustainable monitoring on the employees (Know Your Employee), such as employees lifestyle monitoring; f) Performing verification on every transaction and prohibited to provide full trust to other parties; i) Considering employees productivity level aspect in fulfilling employees shortage to be effective and efficient; g) Optimizing audit unit forum to establish internal control system corrective actions in the Bank; j) Aligning employees education and/or training program with actual employees needs namely through on the job training, etc: h) Proposing Internal Audit Division (IAD) to monitor corrective action plan implemented by the Branch Office. k) Preparing long-term plan namely working spirit, integrity building, conformity between employees passion and assignment, etc.; 8) Core Banking System The Board of Commissioners proposed the Board of Directors that: l) Designing a system to encourage employees discipline and/or compliance to the regulation. Annual Report 2013 a) The vendor to immediately handle several issues on Core Banking System such as performance, deferred accounts, etc. 198 PT Bank Syariah Mandiri b) CBS Team to monitor and appropriately settle accounting data registered on deferred account; c) CBS Team to coordinate with task force team in identifying and correcting data or application as well as monitor suspence account correction process; d) CBS Team to finish gap exists as fo December 2013; e) CBS Team to concern CBS Project Impelmentation plan timeline comprehensively to be executed based on implemented schedule; f) Providing training as training for end user.. PT Bank Syariah Mandiri 199 Annual Report 2013 CORPORATE GOVERNANCE 11. Board of Commissioners Brief Profile Name and Position Brief Profile Indonesian citizen, born in Palembang on July 25, 1939. Graduated from Public Administration, Faculty of Social and Political, Universitas Gajah Mada in 1964 and from Civil Law, faculty of Law, Universitas Indonesia in 1980. Achmad Marzuki President Commissioner and Independent Commissioner Before appointed as President Commissioner and Independent Commissioner in BSM, he was also served as Senior Advisor for BSM Board of Commissioners, President Commissioner at PT Bumi Daya Plaza, President Commissioner at PT Estika Jasatama, President Director at PT Bank Pembangunan Indonesia (Persero) and Director of PT bank Bumi Daya (Persero). Participated Trainings are namely| Business Workshop | Supervised Achievement Motivation Training & Consultant | Insurance and Development Banking | Course on Development and Promotion Small Enterprises oleh EDI/IBRD | Seminar Kejahatan Ekonomi di Bidang Perbankan | Top Management Program of Asian Institute | Risk Management in Retail Banking. Special Assignment: Chairman of BSM Remuneration and Nomination Committee. Initial Appointment Basis: GMS on June 19, 2008. Indonesian citizen. Born in Jambi, May 5, 1952. Graduated from Universitas Gajah Mada in 1972 and obtained Master at IOWA State University in 1989. Before serving as Independent Commissioner in BSM, he was also served as DPbS Director in Bank Indonesia and Finance Director at PT Mekar Prana Indah. Presently, he also serves as Risk Management Assessor at Indonesia Banking Professional Certification Institution (LSPP) and Post-Graduate Program Lecturer in Universitas Indonesia. Ramzi A. Zuhdi Independent Commissioner Participated trainings are namely| Jakarta, 2003: Couching & Counselling Skill (Manajemen IMMI) | Washington DC, 2004: KRD-Credits for Reporting Purposes (Institute of Internal Auditors) | Jakarta, 2004: Risk Management (Bank Indonesia) | Bandung, 2008: Total Image (Duta Bangsa Education Institution) | London, 2008: MNJ-Advanced Leadership On Central Bank MGT & Poli (BSMR) | Jakarta, 2008: HR Arrangement Strategy (Daya Dimensi Indonesia) | Jakarta, 2011: Certificate of Competence (Badan Nasional Sertifikasi Profesi) | Jakarta, 2011: Competency Assesor Workshop (LSPP) | Frankfrut, 2012: Risk Management Certification Refreshment Program Level 3-level 5 (BARA). Special Assignment: Chairman of Risk Monitoring Committee Initial Appointment Basis: GMS on June 29, 2010 Indonesian citizen. Born in Jakarta on November 27, 1959, Graduated from Industrial Engineering from Institut Teknologi Bandung in 1985, obtained Master of Art (MA) Degree majoring Computer Science in 1990 from Northeastern University – Boston, USA in 1993 and Philosophiae Doctor (Ph.D) Degree majoring Economic in 1995 from Northeastern University – Boston, USA. Bambang Widianto* Independent Commissioner Besides serving as member of BSM Board of Commissioners, he presently also serves as Deputy of Vice President Secretary at Public Welfare and Povery Alleviation also as Executive Secretary of Poverty Alleviation Acceleration national Team (TNP2K), Commissioner of PT Pos, Lecturer of Master Degree at Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara Republik Indonesia, Lecturer at Master Program of Public Policy and Planning – Faculty of Economy, Universitas Indonesia. TParticipated trainings are namely Level 2 Risk Management Certification, Sharia Banking, etc. Special Assignment: Members of Audit Committee and Risk Monitoring Committee Initial Appointment Basis: GMS on May 29, 2013 Annual Report 2013 200 PT Bank Syariah Mandiri Name and Position Brief Profile Indonesian citizen. Born in Sragen on August 9, 1959, Graduated from Faculty of Economy, Sekolah Tinggi Ilmu Ekonomi Indonesia in 1994. Obtained Master of Management Degree in 1999 from Universitas Airlangga. Agus Fuad SBesides serving as member of Board of Commissioners, he also served as Distribution Network I Group Head, PT Bank Mandiri (Persero) Tbk. Previously, he also served as Distribution Network II Group Head, Bsuiness Banking II Group Head, Regional X Regional Manager – Makassar, Regional I Regional Manager Deputy – Medan, Banjarmasin Area Manager, Malang Merdeka Branch Manager. Commissioner TParticipated trainings are namely Sharia Banking, Level 4 Risk Management Certificate, Coaching for Excellence Executive, Six Sigma Champion Workshop, The Looking Glass Experience, ManagingCustomerRelationshipforProfit|LeadingStrategicGrowth&Change,etc. Special Assignment: Member of Audit Committee and Remuneration and Nomination Committee Initial Appointment Basis: GMS on May 29, 2013 Indonesian citizen, born in Bandung City on November 5, 1967. Graduated from Faculty of Agriculture majoring Agronomy, Universitas Padjajaran in 1989. Obtained Master of Management in Marketing in 1997 from Universitas Gajah Mada. Besides serving as Board of Commissioners members in PT Bank Syariah Mandiri, he also serves as Commercial Risk Group Head in PT Bank mandiri (Persero) Tbk. Previously he also served as Corporate Risk Group Head, Loan Approval Supervisory, Corporate Credit III Department Head, Act. Senior Credit Risk Manager, Corproate Risk Management, etc. Sulaeman Commissioner Particiapted Trainings are namely Sharia Banking | Columbia Senior Executive Program | Columbia Business School | Ship Financing Business Workshop | Service Excellence For Senior Manager | Great Leader ProgramWorkshop and Training | EUT E-Mandiri Easy | Senior Management Risk Summit | Level 4 Risk Management Certification| Upstream Palm Oil Industry | Accountability Session 4DX | Advanced Bank Risk Analysis | Seminar Opportunities & Chalengges of Indonesia | Manager Works Session Implementasi Executive | Strength Based Performance Coach, etc. Special Assignment: Member of Risk Monitoring Committee Initial Appointment Basis: GMS on May 29, 2013 *) Is currently under fit and proper test by financial service authority PT Bank Syariah Mandiri 201 Annual Report 2013 CORPORATE GOVERNANCE 12. Executive Assistant to Commissioner 6. Ensuring the monitoring of Board of Commissioners meeting and Board of Commissioners and Board of Directors Joint Meeting result . In 2013, Executive Assistant to Commissioner is served by Nana Suryana. The Executive Assistant to Commissioner is responsible to the Board of Commissioners. 7. Ensuring availability of speech, press interview and consideration material for the Board of Commissioners; Profile of Executive Assistant to Commissioner Name and Position Brief Profile Indonesian Citizen, born in Jakarta on May 6, 1984. Graduated from Faculty of Economy majoring Accounting, Universitas Nasional in 2005. Joining the BSM since October 1, 2009 as Complianec Officer at Compliance Division and on December 1, 2012 was appointed as Executive Assistant to Commissioner. The training participated namely Level 2 Risk Management Certification. Nana Suryana Executive Assistant to Commissioner 1. Ensuring that GCG implementation of Board of Commissioners and Committees under the Board of Commissioners based on prevailing regulation; 8. Evaluating seveal issues related with Board of Commissioners finding on Board of Commissioners supervisory duty, authority and responsibility to the Board of Directors and the bank and provides recommendation to the Board of Commissioners to settle the issues; 2. Ensuring availability of Meeting material and disclosing to each of Board of Commissioners member; 9. Preparing letters required by the Board of Commissioners addressed both to internal and external party of the Bank; 3. Ensuring the attendance on Board of Commissioners meeting and Board of Commissioners and Board of Directors Joint Meeting; 10.Preparing report for internal and exernal party regarding Board of Commissioners duty and responsibility implementation; Duty and Responsibility of Executive Assistant to Commissioner: 11.Ensuring that the Board of Commissioners secretariat has comolied with retrieval document administration standard (easy to be found); 4. Ensuring Mintues of Meeting availaibility on Board of Commissioners meeting and Board of Commissioners and Board of Directors Joint Meeting based on stipulated SLA; 12.Ensuring that the Boardof Commissioners document administration has been appropriately conducted 5. Ensuring dissemination of Board of Commissioners meeting and Board of Commissioners and Board of Directors Joint Meeting result by all Commissioners; Annual Report 2013 202 PT Bank Syariah Mandiri G. Sharia Supervisory Board 2. DPS Monitoring DPS carries monitoring on BSM Sharia principle compliance after considering recommendation from related unit, including: In carrying its business, BSM as Sharia Commercial Bank is always supervised by Sharia Supervisory Board (DPS). DPS as the representative of DSN – MUI at sharia financial entity is independent. Every procedure or product, financing and operational activity of BSM has to be approve dby DPS to ensure its compliance with sharia principles. a. Monitoring BSM new product development process based on recommendation from related working unit, in form of: 1) Proposing explanation from the Bank’s authorized executive regarding purpose, characteristic and agreement which will be applied on newly launched product; 1. Duty and Responsibility of DPS Duty and responsibility of Sharia Supervisory Board (DPS) has referred to Bank Indonesia Regulation No. 11/33/PBI/2009 regarding GCG Implementation for Sharia Commercial bank and Sharia Business Unit comprising of: a. Carrying duty and responsibility based on Good Corporate Governance (GCG) principles; b. Assessing and ensuring Sharia Principle compliance on operational and product manual issued by the Bank; referring with recommendation and has been implemented by related unit. c. Providing sharia opinion on the Bank new product development process that will comply with regulation from National Sharia Board – Indonesia Ulemma Board; d. Proposing certain regulation to the National Sharia Board – Indonesia Ulemma Board for the Bank’s new product which has not been regulated yet; e. Performign periodic review on Sharia Principle compliance towards fund collection and disbursement mechanism as well as the Bank’s service; and 3) Reviewing new product system and proecedure related with Sharia Principle compliance with related unit. 4) Providing sharia opinion on the newly launched product b. Performing monitoring onBSm activity based on recommendation from related working unit, throughout: 1) Analyzing report delivered by and/or proposed from the Board of Directors, internal audit function officer and/or compliance function to assess Sharia Principle compliance quality on fund collection and disbursement activity as well as the Bank’s service. f. Proposing data and information related with sharia aspect from the Bank’s units to perform its duties. PT Bank Syariah Mandiri 2) Assesing whether the agreement applied on the new product has been stated under National Sharia Board – Indonesia Ulemma Board (DSN – MUI) regulation. If the regulation has been existed, DPS will conduct analysis regarding conformity of new product agreement and National Sharia Board – Indonesia Ulemma Board regulation. But, if there is no match regulation, DPS will propose to the Board of Directors to equip new product agreement with regulation issued by National Sharia Board – Indonesia Ulemma Board. 203 Annual Report 2013 CORPORATE GOVERNANCE 4. Sharia Supervisory Board Composition 2) Stipulating transaction sample to be assessed by considering Sharia Principle compliance practice quality from each activity. After the issuance of PT Bank Syariah Mandiri Board of Commissioners Decree No. 13/001/KEP/KOM dated December 22nd, 2011 on Appointment of the Bank Sharia Supervisory Board Appointment, DPS Composition is as follows: 3) Assessing sampling transaction document to observe Sharia Principle compliance as required on the SOP. 4) Performing review on the SOP related with sharia aspect if there is any indication of Shria Principle compliance practice mismatch on respective activity. Table of Sharia Supervisory Board Membership Composition No. 5) Providing sharia opinion on fund collection and disbursement activity as well as the bank’s service In 2013, DPS has performed direct sampling to 9 BSM Branch Offices such as Semarang Branch, Garut Branch, Cirebon Branch and Tangerang Branch, Denpasar Branch, Surabaya Branch, Cilegon, Tasikmalaya Branch, Bandung Branch. With sampling concentration was funding and financing transaction documents. To equip the financing process, DPS also proposed and observed Compliance Officer finding from every Branch office Name Position 1. Prof.Dr.KomaruddinHidayat,MA Chairman 2. Dr.M.SyafiiAntonio,M.Ec Member 3. Drs.H.MohamadHidayat,MBA,MH Member 5. Sharia Supervisory Board Meeting In carrying its duty, DPS has hold 17 periodic and incidental meetings. Table of Sharia Supervisory Board Meeting Name of Executives 3.Reporting Sharia Supervisory Board Meeting (17 Meetings) a. Sharia Supervisory Board is obligated to disclose supervisory result report to Bank Indonesia the latest 2 (two) months after the semester period ended. b. The semester refers to 6 (six) months period ended in June and December. Prof. Dr. Komaruddin Hidayat, MA 14 Dr. M. Syafii Antonio, M.Ec 10 Drs. H. Mohammad Hidayat, MBA, MH 12 6. Sharia Supervisory Board Acitivty Realization c. DPS Supervisory report is including In 2013, DPS has conducted sharia principle monitoring, as follows: 1) Supervisory working paper on the Bank’s new product development process, and DPS activities in 2013 were including: 2) Supervisory working paper on the Bank’s acitivity 1. Providing advise that BSM product and service have complied with regulation issued by DSN. 2. Providing advise and opinion to entire operational working procedure and product manual. Annual Report 2013 204 PT Bank Syariah Mandiri Moreover, DPS also provided material direction and refreshment on “Sharia Banking Agreement and Product” to branch office staff, by organizing Sharia Clinic Forum to answer complaint as well as receive constructive suggestion to improve sharia principle compliance quality. 3. Delviering sharia supervisory report to Bank Indonesia, Board of Directors and DSN MUI every semester in 2013, disclosing namely a) Monitoring result on the Bank’s new product development process including purpose, characteristic, agreement on the product, conformity with DSN – MUI regulation, system review and new product procedure. b) Result of monitoring on the bank’s activity including fund collection, fund disbursement, and the bank’s service. The monitoring took place as internal audit result report analysis, transaction sampling number assessment, review of sharia aspect related SOP. c) DPS General Opinion on the bank’s operational per period. Period I was January 1, 2013 to June 30, 2013 and Period II was July 1, 2013 to December 31, 2013. d) DPS Opionion on fund collection, fund disbursement and bank’s service activity. By presenting data as of: Total SE (Circular Letter), financing data and DPS Opinion on the bank’s new product. And, in 2013, DPS has issued 5 sharia opinions. e) Assessment sampling methodology and technique. In 2013, DPS had performed sampling/direct monitoring to 9 BSM Branch Offices such as Semarang Branch, Garut Branch, Cirebon Branch and Tangerang Branch, Denpasar Branch, Surabaya Branch, Cilegon, Tasikmalaya Branch, Bandung Branch. With sampling concentration was funding and financing transaction documents. To equip the financing process, DPS also proposed and observed Compliance Officer finding from every Branch office 7. Sharia Supervisory Board Dual Position Table of Sharia Supervisory Board Members Dual Position Name Position Prof. Dr. Komaruddin Hidayat, MA 1.Chairman of PT Bank Syariah mandiri Supervisory Board 2.Rector of Universitas Islam Negeri Jakarta Dr. M. Syafii Antonio, M.Ec 1.Member of PT Bank Syariah mandiri Supervisory Board 2.Member of Sharia Supervisory Board, Scroders Investment Management 3.Chairman of STEI Tazkia Drs. H. Mohamad Hidayat, MBA, MH 1.Member of PT Bank Syariah Mandiri Sharia Supervisory Board 2.Member of Sharia Supervisory Board of PT Asuransi Manulife 3.Member of Sharia Supervisory Board of PT Asuransi AllianzSyariah 4.Member of Sharia Supervisory Board of BTN Syariah SBU 8. Sharia Supervisory Board Remuneration 4. Developing Sharia Banking Practice Understanding. Remuneration package for the Board of Commissioners, Board of Directors and Sharia Supervisory Board is stipulated on the General Meetings of Shareholders (GMS). The remuneration package determined on the GMS is including: DPS performed dialogue with Head and Employees of Branch Office, that business and operational burden occurred in Branch related with Sharia aspect will be settled. PT Bank Syariah Mandiri This is aimed that every branch executive to further understand and acknowledge sharia banking product and service scheme. Including, standard agreements applied on funding and financing products as well as services which from the business perspective is expected to grow and will comply with the sharia aspect as well 205 Annual Report 2013 CORPORATE GOVERNANCE Sharia Supervisory Board Annual Remuneration a. Remuneration as income in non-natura form namely salary, benefit, bonus and other remunerations; and b. Other facilities as the facilities received in natura form such as housing facility, transporatation facility, health insurance facility, telecommunication facility and other facilities, which can and can not be owned Table of DPS remuneration package Total remuneration received by the member of Sharia Supervisory Board in one year is classified into remuneration level as illustrated on following table: Table of Sharia Supervisory Board Remuneration Total Remuneration per person in 1 year Total Received in 1 Year Type of Remuneration Package 1. Remuneation 3 2. Other facilities*) : a. can be owned b. ycan not be owned Total More than Rp2 billion - More than Rp1 billion to Rp2 billion - Rupiah More than Rp500 million to Rp1 billion - 1.164.000.000 Less than Rp500 million 3 Sharia Supervisory Board Person Total Sharia Supervisory Board Members *) received in cash 37.026.500 3 1.201.026.500 * ) calculated in Rupiah equivalent The review result is delivered to the Board of Commissioners to be authorized on the GMS. Annual Report 2013 206 PT Bank Syariah Mandiri 9. Sharia Supervisory Board Profile Name and Position Brief Profile Prof. Dr. Komaruddin Hidayat, MA Chairman of Sharia Supervisory Board Indonesian citizen, born in Magelang on October 18, 1953. Graduated from Bachelor Degree of Ushuluddin Faculty, IAIN Syarif Hidayatullah, Jakarta in 1981. Master and PhD Degree of Philosphy from Middle East Technical University (METU), Ankara, Turkey in 1995. Obtained Doctoral Degree of Research Program from McGill University, Canda in 1995 and from Hartfort Semianry Connecticut, USA in 1997 . Dr. M. Syafii Antonio, M.Ec, Member of Sharia Supervisory Board Indonesian citizen, born in Sukabumi on May 12, 1967. Obtained Ph. D Degree on Micro Finance from University of Melbourne, Australia in 2004. Master Degree on Economy from International Islamic University (IIU), Malaysia in 1992. Drs. H. Mohamad Hidayat, MBA., MH. Member of Sharia Supervisory Board Indonesian citizen, born in Jakarta on May 3, 1967. Graduated from Sharia Faculty of IAIN Jakarta in 1991, MBA Degree from IPWI Jakarta and Master Degree from Sekolah Tinggi Ilmu Hukum IBLAM, Jakarta in 2003. Presently is taking Postgraduate Degree (S3) on Islamic Economic and Finance in Universitas Trisakti, Jakarta. Befire serving as member of Sharia Supervisory Board in BSM, he also served as Member of Committee ofMUI National Shariah Board, Lecturer of Master Degree Program at PSTTI, Universitas Indonesia and Lecturer of Master Degree Program at IEF Program, Universitas Trisakti.. PT Bank Syariah Mandiri 207 Annual Report 2013 CORPORATE GOVERNANCE 10. Executive Assistant to DPS In 2013, Executive Assistant to DPS was served by Rahmat Hidayat. Executive Assistant to DPS is responsible to the Sharia Supervisory Board. Duty and responsibility of Executive Assistant to DPS among others 1. Preparing DPS Sharia Supervisory Report in every semester to BI and DSN – MUI, including to the Board of Commissioners and Board of Directors of BSM. 2. Ensuring entire communication process between DPS and BSM management as well as other parties to be conducted in smooth and appropriate manners. 3. Assisting relatd working unit in implementing sharia principle and regulation. 4. Optimally assisting DPS Service Level Agreement (SLA) acceleration process Profile of Executive Assistant to DPS Name and Position Brief Profile Indonesian Citizen, born on October 22nd, 1973 Rahmat Hidayat Executive Assistant to DPS Graduated from Sharia Faculty majoring Islamic Crime Civil Law from Institut Agama Islam Negeri Syarif Hidayatullan Jakarta in 1999. Currently taking Master Degree majoring HR at Magister of Management program, STIE Kusuma Negara, East Jakarta. His career as Executive Secretary Officer was started in July 2010. Several seminar attended are namely Legal Aspects of Islamic Asset Securitisation & Insolvency Regims, 5th IFSB Annual Report 2013 208 PT Bank Syariah Mandiri H. Board of Directors Regarding BSM strategic policy, the Board of Directors has disclosed to the employees using various socialization media both directly carried by the Board of Directors and disseminated on internal circular letter, internal public folder, internal magazine as well as other communication media in BSM. Board of Directors is a Company’s Organ which is fully authorized and in charge on the Company’s management on behalf of the Company’s interest based on company’s vision and mission as well as representing the Company based on the Articles of Association. 1. Board of Directors Membership Composition The Board of Directors is fully responsible on BSM management practice based on sharia and prudential banking principels. Authority and responsibility of the Board of Directors have been regulated and complied with BSM Articles of Association. Every duty and responsibility implementation of Board of Directors has been accounted to the Shareholders via GMS mechanism. Board of Directors membership composition in BSM comprises of 6 (six) members, where a member serves as President Director and other 5 (five) members serve as Directors, who are appointed based on GMS. The Board of Directors appointment has passed fit and proper test mechanism carried by Controlling Shareholders. As the realization of GCG implementation in every BSM activity, the Board of Directors has carried effective internal audit function based on a standard regulated under BI regulation, Risk Management function and Risk Management Committee and compliance function independently. The Board of Directors collectively holds expertise to carry mandated responsibility, and consists of members with adequate understanding, having competency to face occurring issue on the business, taking decision independently and encouraging the Company’s performance growth In carrying tis duty and responsibility, the Board of Directors members do not delegate authority to other parties which may drive the Board of Directors duty and function referral. Table of Board of Directors Composition and Appointment Period Name 1. Yuslam Fauzi President Director • Deeds No. 83 dated June 22, 2005 • ADeeds No. 10, GMS dated June 19, 2008 • Deeds No. 19, GMS dated June 2228 2011 June 2005 to June 2008 June 2008 to June 2011 June 2011 to June 2016 2. Hanawijaya Director • Deeds No. 83 dated June 22, 2005 • Deeds No. 10, GMS dated June 19, 2008 • Deeds No. 19, GMS dated June 2228 2011 June 2005 to June 2008 June 2008 to June 2011 June 2011 to June 2016 3. Amran P. Nasution Director • Deeds No. 119, GMS dated June 19, 2007 • Deeds No. 16, GMS dated June 29, 2010 June 2007 to June 2010 June 2010 to June 2015 4. Zainal Fanani Director • Deeds No. 119, GMS dated June 19, 2007 • Deeds No. 16, GMS dated June 29, 2010 June 2007 to June 2010 June 2010 to June 2015 5. Sugiharto Director • Deeds No. 10, GMS dated June 19, 2008 • Deeds No. 19, GMS dated June 28, 2011 June 2008 to June 2011 June 2011 to June 2016 6. Achmad Syamsudin Director • Deeds No. 15, GMS dated June 29, 2010 June 2010 to June 2015 PT Bank Syariah Mandiri Position Appointment Period No Legal Basis Period I 209 Annual Report 2013 Period II Period III CORPORATE GOVERNANCE 2.Shareholders In 2013, the Board of Directors did not have any shares in PT Bank Syariah Mandiri, at other Banks or companies. The members are appointed from Board of Directors from the parties without any relation with BSM affiliation and/or Controlling Shareholders. Table of Board of Directors Shares Ownership Name Yuslam Fauzi Position Shares in BSM Shares in other Banks Shares in other companies President Director None None None Hanawijaya Director None None None Amran P. Nasution Director None None None Zainal Fanani Director None None None Sugiharto Director None None None Achmad Syamsudin Director None None None c) Pawning Division (PWD); Board of Directors Duty and Repsonsibility Report 2013 d) Alternate Channel Division (ALD); e) Retail Customer Management Division (RCD); f) Remittance Business & Transfer Division (RBD). a. Board of Directors Duty and Responsibility Segregation: 3) Network & Asset Management Directorate 3) President Director: A directorate which directs Network, Operation, Small Banking, Financing Restructuring, and Financing Recovery and directly supervises: To lead and coordinate the Board of Directors and directly supervise: a) Internal Audit & Anti Fraud Division (IAD) b) Risk Management Committee a) Network Division (NWD); c) Transformation Management & Corporate Culture Division (TCD). b) Operation Division (OPD); c) Small Banking Division (SBD); 2) Micro & Retail Banking Directorate d) Financing Restructuring Division (RSD); e) Financing Recovery Division (FRD). A directorate which directs Micro Banking & Hajj, Consumer Banking, Pawning, Alternate Channel, Retail Customer Management, and Remittance Business & Transfer, and directly supervises: 4) Corporate Banking & Treasury Directorate A directorate who directs Corporate Banking, Commercial Banking, Special Financing & Syndication, Treasury & International Banking, Procurement & Services, and Corporate a) Micro Banking & Hajj Division (MHD); b) Consumer Banking Division (CND); Annual Report 2013 210 PT Bank Syariah Mandiri Secretary, and directly supervises: c) IT Operation Division (IOD); a) Corporate Banking Division (CRD); d) Accounting Division (ACD); b) Commercial Banking Division (CMD); e) Retail, Micro & Small Risk Assessment Division (RAD); c) Special Financing & Syndication Division (FSD); f) Commercial & Corporate Risk Assessment Division (CAD). d) Treasury & International Banking Division (TID); 6) Compliance Directorate e) Procurement & Services Division (PSD); f) Corporate Secretary Division (CSD). 5) Risk Management Directorate A directorate which directs Risk Management, IT Strategic & Assurance, IT Operation, Accounting, Retail, Micro & Small Risk Assessment, Commercial & Corporate Risk Assessment, and directly supervises: A directorate which directs Compliance, Policy & Procedure, Human Capital, Learning Center, and Planning, Development & Performance Management, and directly supervises: a) Compliance Division (CPD); b) Policy & Procedure Division (PPD); c) Human Capital Division (HCD); a) Risk Management Division (RMD); d) Learning Center Division (LCD); b) IT Strategic & Assurance Division (ISD); e) Planning, Development & Performance Management Division (PMD); f) Legal Division (LGD) b. Series of Key Events based on Board of Directors duty and responsibility in managing BSM. Table of Event Highlights Based on Board of Directors Duty and Responsibility No. Date Event Highlights Description 1 January 9, 2013 Rakerwil II Attended by Aman Nasution 2 January 11, 2013 Raker Corporate Banking and Treasury Attended by each Division and Group Head 3 January 13, 2013 Sosialiasi anti Fraud Attended by Yuslam Fauzi and Hanawijaya 4 January 14 & 15, 2013 Rakerwil III Attended by Hanawijaya and Division Head 5 January 16, 2013 MoU BSM dengan IWASH Attended by Hanawijaya, bappenas 6 January 16 & 17, 2013 Rakerwil V Attended by Zainal Fanani 7 January 18 & 19, 2013 Rakerwil I Attended by Sugiharto 8 January 31, 2013 Penutupan MDP Mikro Angkatan I Attended by Zainal Fanani and Hanawijaya 9 March 25, 2013 Grand Launching Produk cicil emas BSM Attended by BOD and BOC. 10 April 1, 2013 Sertijab Kadiv LCD 11 April 6, 2013 Kajian Tematik 12 May 22, 2013 Launching BSM Call Attened by BSM BOC and BOD Attended by BSM BOC and BOD, Division Head, Regional Office Attended by Hanawijaya, Division Head, Infomedia Director 13 May 29, 2013 RUPS Bank Syariah Mandiri Attended by BSM BOC and BOD and Bank Mandiri BOD 14 May 23, 2013 Launching BSM Call 14040 Attended by BSM BOD and PT Infomedia Management PT Bank Syariah Mandiri 211 Annual Report 2013 CORPORATE GOVERNANCE No. Tanggal Kegiatan dan Event Penting Keterangan 15 June 18, 2013 MOU between BSM and KSEI Attended by BSM and IDX BOD Attended by President Directors of BSM and Garuda Indonesia. Attended by BSM and IDX BOD 16 July 1, 2013 Garuda and BSM MOU 17 July 11, 2013 Go Public Socialization 18 July 18, 2013 National Coordination Meeting 19 July 27, 2013 Thematic Review 20 July 31, 2013 Media Gathering Attended by BSM BOC, BOD and DPS Attened by BSM BOC, BOD, Division Head, Regional Office and Branch Office Heads Media and BSM 21 August 21, 2013 Regional II Meeting Attended by related BOD and Executives 22 August 29, 2013 Analyst Day BOD and Participants 23 September 4, 2013 Succession Ceremony Attended by BOD, BOC and Division Head 24 September 6, 2013 BSM and AXA Workshop Attended by BSM and participants 25 September 25, 2013 Sharing Session from BOD for ODP Attended by LCD BOD and Participants 26 September 27, 2013 1st Pleno Meeting (Redefining and Strengthening the Fundamentals of BSM) Attended by BOD and Division Head 27 October 11, 2013 Sharing season Risk Management Directorate Attended by Risk Management Diretorate 28 October 18, 2013 2nd Pleno Meeting (Redefining and Strengthening the Fundamentals of BSM) Attened by BOD and Division Head 29 October 23, 2013 MMDP Batch 2 Sharing Session with CEO Attended by MMDP Batch 2 30 November 6, 2013 CGPI Observation Attended by BOD, BOC, Division Head and CGPI 31 November 7, 2013 3rd Pleno Meeting (Redefining and Strengthening the Fundamentals of BSM) Attended by BOD and Division Head 32 November 11, 2013 14th MDP Opening Attended by BOD, HCD and MDP Participants 33 November 27, 2013 Thematic Review Attended by BOD, BOC and Head Office employees 34 December 19 - 21, 2013 End Year 2013 National Coordination Meeting Attended by BOD, BOC, Division Head, Group Head and Branch & Supporting Branch Office Head Nationwide 5. Financial and Family Relationship 4. Board of Directors Dual Position in Other Companies or Institutions. Based on BMPD Data on related party, there is no financial and family relationship among the Board of Directors, Board of Commisisoners and Shareholders. The Board of Directors of BSM does not serve in dual position as member of Board of Commissioners, Board of Directors or Executive Officers in 1 (one) other financial institution/company, or member of Board of Commissioners, Board of Directors or Executive Officers who perform monitoring function in 1 (one) non-bank subsidiary controlled by the Bank. Annual Report 2013 212 PT Bank Syariah Mandiri 6. Board of Directors Meeting Frequency and Attendance 7. Board of Directors Commitment Board of Directors commitment to implement GCG is continuously enforced. Good Corporate Governance implementation becomes the responsibility of all BSM management. BSM has issued Board of Commissioners and Board of Directors Joint Decree on Good Corporate Governance (GCG) Charter no. 9/002 – SKB/ KOM.DIR dated April 30th, 2007 and has been revised under Board of Directors Joint Decree No. 12/002 – SKB/KOM.DOR dated December 27, 2010 on GCG for Sharia Commercial Bank. Board of Directors meeting is held minimum once a month. The Board of Directors internal meeting is a collective forum and decision making mechanism. Moreover, the Board of Directors also holds joint meeting with the Board of Commissioners to discuss the Bank’s performance. Throughout 2013, the Board of Directors has participated in several meetings, such as: 45 BOD internal meetings, 12 BOD and BOC Joint Meetings. Following are detail of every Board of Directors member attendance in those meetings 1. Yuslam Fauzi (President Director), total 55 attendances, with detail of 43 attendances in BOD meeting and 12 attendance in BOC and BOD Joint Meetings. 2. Hanawijaya (Director), total 50 attendances, with detail of 39 attendance in BOD Meeting, and 11 attendances in BOD and BOC Joint Meeting. 3. Amran Nasution (Director), total 53 attendances, with detail of 41 attendances in BOD meeting and 12 attendances on BOD and BOC Joint Meeting. 4. Zainal Fanani (Director), total 51 attendances, with detail of 40 attendances in BOD meeting and 11 attendances on BOD and BOC Joint Meeting. 5. Sugiharto( Director), total 51 attendances, with detail of 39 attendances in BOD meeting and 12 attendances on BOD and BOC Joint Meeting. 6. Achmad Syamsudin (Director), total 48 attendances, with detail of 38 attendances in BOD meeting and 10 attendances on BOD and BOC Joint Meeting. PT Bank Syariah Mandiri 213 Every member of Board of Directors has complied with Fit and Proper Test passing requirement. The Board of Directors has implemented Good Corporate Governance principles on the Bank’s business activity, namely by strengthening Internal Audit Unit, Risk Management Unit and Risk Management Committee as well as Compliance Unit. One of the Directors has been approved by BI to be appointed as Compliance Directors who also oversees GCG implementation. The Compliance Director supervises Compliance Network, Human Capital, Training and Planning Division, Development & Performance Management Division. The Board of Directors has concerned direction from the regulator to comply with the commitment in carrying the Bank’s activity prudently, comply with GCG based on sharia principle and always respond to every audit result both internal and external. 8. Board of Directors Manual The Board of Directors has BSM Board of Directors Manual and Procedure authorized on July 22nd, 2010, as the amendment of former Board of Directors Manual and Procedure. The Manual regulates the Boar dof Directors work ethic, meeting implementation, BOD Sucession and other regulation in compliance with GCG principle. Annual Report 2013 CORPORATE GOVERNANCE 9. Training Program to Develop Board of Directors Competency To improve and develop competency in supporting the Company’s managing duty, the Board of Directors had participated on various seminar, workshop, conference and talkshow in 2013 both domestic and overseas. Following are competency development program participated by the Board of Directors : Table of Board of Directors Training/Program No. *) Training/Program Schedule 1. Pelita Newspaper Seminar. Theme: Public Fund Mobilization under Sharia Economy Principle January 29, 2013 2. Perbanas IAEI & ABFI National Seminar. Theme: Sharia Banking Prospect & Development Direction Prospect 2013 February 20, 2013 3. “Looking Ahead: Challenges & Opportunities in Islamic Banking” Seminar March 27, 2013 4. FKDKP Seminar on National Banking Prospect and Challenge 2013 - 2014 May 16, 2013 5. “TheRole&functionofCommisioners,Directors&ShariaSupervisoryBoardinManagingIslamicBanks” Worksjhop June 21, 2013 6. LPS Security Program & Sharia Banking Growth Prospect Seminar June 27, 2013 7. OJK Gradual Leadership Development Program 2013 (first level) November 18, 2013 8. FKDKP Seminar on National Economy & Banking Prospect November 28, 2013 9. Asean WorkshopStandardizationofIslamicEconomicsCurriculum November 29, 2013 Punishment for BSM management, if proven committing conflict of interest action and bring loss to the Bank. Annual Report 2013 214 PT Bank Syariah Mandiri 10. Board of Directors Members Brief Profile Name and Position Brief Profile Indonesian citizen, born in Jakarta on August 28, 1959. Graduated from Faculty of Economy, Universitas Indonesia in 1986. Obtained MBA Degree in 1991 from Arizona State University, USA. Currently taking Postgraduate Degree (S3) program in Universitas Indonesia. Career History: • Area IX Banjarmasin Regional Manager in Bank Mandiri • Compliance and Risk Management Director in Bank Syariah Mandiri • Head of Medium Loan Division in Bank Bumi Daya Training Participated: Yuslam Fauzi President Director PT Bank Syariah Mandiri • Asean Workshop Standardization of Islamic Economics Curriculum, tanggal 29 November 2013, di IAEI & Universitas Muhammadiyah Yogyakarta. • Program Pengembangan Kepemimpinan Berjenjang OJK 2013 (level pertama), tanggal 18 November 2013, di Hotel Intercontinental Jakarta, penyelenggara OJK. • Seminar Program Penjaminan LPS & Prospek Pertumbuhan Perbankan Syariah, tanggal 27 Juni 2013, di Ballroom The Ritz Carlton Jakarta, penyelenggara ASBISINDO & LPS. • Workshop “The Role & function of Commisioners, Directors & Sharia Supervisory Board in Managing Islamic Banks, tanggal 21 Juni 2013, di Kampus Bumi LPPI, Kemang, Jakarta, penyelenggara LPPI. • Seminar “Looking ahead: Challenges & Opportunities in Islamic Banking”, tanggal 27 Maret 2013, di Hotel Ritz Carlton, Jakarta, penyelenggara Temenos-Anabatic. • Seminar Nasional IAEI & ABFI Perbanas. Tema: Prospek & Arah Pengembangan Perbankan Syariah 2013, tanggal 20 Februari 2013,di Auditorium Unit 3 Lt. 1 Perbanas Institute, penyelenggara IAEI & ABFI Perbanas. • Seminar Harian Pelita. Tema: Mobilisasi Dana Umat dengan Prinsip Ekonomi Syariah, tanggal 29 Januari 2013, di Hotel Sultan, Jakarta, penyelenggara Harian Pelita. • Asean Workshop Standardization of Islamic Economics Curriculum, on November 29, 2013, at IAEI & Universitas Muhammadiyah Yogyakarta. • OJK Gradual Leadership Development Program 2013 (first elvel), on November 18, 2013 at Intercontinental Hotel, Jakarta, held by OJK. • LPS Security Program & Sharia Banking Growth Prospect Seminar on June 27, 2013, at Ballroom The Ritz Carlton Jakarta, held by ASBISINDO & LPS. • “The Role & function of Commisioners, Directors & Sharia Supervisory Board in Managing Islamic Banks Workshop on June 21, 2013, at Kampus Bumi LPPI, Kemang, Jakarta, held by LPPI. • •“Looking ahead: Challenges & Opportunities in Islamic Banking” Seminar on March 27, 2013, at Ritz Carlton Hotel, Jakarta, held by Temenos-Anabatic. • IAEI & ABFI Perbanas National Seminar. Theme: Sharia Banking Prospect & Dirction 2013 on February 20, 2013, at Auditorium Unit 3, 1st Floor, Perbanas Institute, held by IAEI & ABFI Perbanas. • Pelita Newspaper Seminar. Theme: Public Fund Mobilization under Sharia Economy Principle on January 29, 2013 at Sultan Hotel, Jakarta. Held by Pelita Newspaper 215 Annual Report 2013 CORPORATE GOVERNANCE Indonesian citizen born in Jakarta on December 3, 1963. Graduated from Faculty of Agriculture majoring agribusiness, Institut Pertanian Bogor. Obtained MM Degree from Institut Pendidikan Manajemen Prasetya Mulya (Jakarta, 1999).. Career History: • • • • Jakarta Fatmawati Hub-Manager in PT Bank Mandiri (Persero) Tbk. Front End Collection Department Head in PT Bank Mandiri (Persero) Tbk. Head of Credit Recovery Group in PT Bank Mandiri (Persero) Tbk. Medium Scale Enterprise Credit Analyst in Bank Dagang Negara Participated Trainings: Hanawijaya Director • Seminar “Gadai Emas Di antara Bank Syariah antara Investasi dan Spekulasi” Training Kredit Analisis Bidang Agribisnis, IPB, 11 April 2012, Kampus Bumi LPPI Kemang. • Seminar “Jakarta Muslim Executive Forum”, 28 Mei 2012, Auditorium Paramadina Graduate Schools. • Konferensi APM-RCG & IIICE 2012 MP3EI, 30 Agustus 2012, JCC. • Workshop Penerapan Transaksi Murabahah pada perbankan Syariah, 31 Oktober 2012, Bank Indonesia. • Training Competitive Strategy, 21-25 Oktober 2012, Kellog School of Management, Chicago. • Seminar Inovasi Produk, 13 Desember 2012, Bidakara. • “Gold Pawning in Sharia Bank: Between Investment and Speculation” Seminar, Credit Analyst Training on Agrobusiness Sector, IPB on April 11, 2012, Kampus Bumi LPPI, Kemang • “Jakarta Muslim Executive Forum” Seminar on May 28, 2012, Paramadina Graduate Schools Auditorium. • APM-RCG & IIICE 2012 MP3EI Coference, August 30, 2012, JCC. • Murabahah Transaction Implementation on Sharia Banking Workshop on October 31, 2012, Bank Indonesia. • Training Competitive Strategy on October21-25, 2012, Kellog School of Management, Chicago. • Product Innovation Seminar on December 13, 2012, Bidakara. Name and Position Brief Profile Indonesian citizen born in Jakarta on December 1, 1965. Graduated from Faculty of Economy majoring Management, Universitas Trisakti, Jakarta in 1989. Career History: Amran P. Nasution Director • • • • • • Head of Corporate Division in PT Bank Syariah Mandiri Head of Financing & Investment Banking Division in PT Bank Syariah Mandiri Head of Treasury and Fund Division in PT Bank Syariah Mandiri Head of Medium and Retail Financing Division in PT Bank Syariah Mandiri Head of Main Branch in Bank Susila Bakti, Bandung Account Officer in Bank Susila Bakti, Bandung Participated Trainings: • IndonesiaInvestment Forum,17-18September2012,FourSeasonsHotel. • Seminar Nasional IBI “Economis Outlook 2013: Dalam Perspektif Ekonomi Global yang Penuh Ketidakpastian”, 12 Desember 2012, Grand Ballroom lantai 11, Hotel Indonesia Kempinski, Jakarta. • SeminarNasionalPerhajian,22Desember2012,ConventionHallKampusUINSunanKalijaga Yogyakarta. Annual Report 2013 216 PT Bank Syariah Mandiri Indonesian citizen born in Ngawi on October 24, 1964. Graduated from Faculty of Civil Engineering majoring Transportation, Institut Teknologi 10 November Surabaya in 1989. Career History: Zainal Fanani Director • • • • • • Head of Planning, Development and Performance Management Division in PT Bank Syariah Mandiri Head of Retail I Relation Manager Division, Marketing & Branch Development Division in PT Bank Syariah Mandiri Head of Surabaya Branch in PT Bank Syariah Mandiri Head of Kalimalang Supporting Branch Office, Bank Susila Bakti Head of Rawamangun Supporting Branch Office Operational Division, Bank Susila Bakti Staff of Land Transportation Research & Development Agency, Ministry of Transportation RI. Training Participated: • • • • • Seminar Perbankan Indonesia Menghadapi Berlakunya Masyarakat Ekonomi ASEAN & MP3EI, 26 April 2012. Service Workshop For Group Head & Service Mindset,24 Mei 2012. Risk Management Cert. Refreshment Program LVL. 3-5” LSPP, 9-10 Juli 2012. Improving Compliance Competency, Penyelenggara FKDKP, 3 - 5 Oktober 2012 di Hotel Sultan Jakarta. Kesiapan Perbankan Menghadapi Pembatasan Kepemilikan Saham Bank Umum, Penyelenggara FKDKP, 13 September 2012 di Hotel Intercontinental Jakarta. • ICA International Advance Certificate In Compliance & Financial Crime of the International Compliance Association, tanggal 8 Oktober 2012. • FKDKP SEMINAR on National Economy & Banking Prospect 2014 on November 28, 2013. • FKDKPSEMINAR on May 16, 2013National Banking Prospect & Challenge 2013-2014 Name and Position Brief Profile Indonesian citizen born in Kediri on November 19, 1960. Graduated from Universitas Negeri Jember in 1985 and graduated from postgraduate degree from Universitas Muhammadiyah, Jkarta in 2003. Currently is finisihing Postgraduate Degre (S3) from Universitas 17 Augustus Surabay. Career History: Sugiharto Director • • • • • Head of Network Development Division in PT Bank Syariah Mandiri Regional Manager of East Java, Baliand Mataramin PT Bank Syariah Mandiri Regional Manager of Middle Java inPT Bank Muamalat Indonesia Coordinator of Corporate Business Restructure Financing Unitin PT Bank Muamalat Indonesia Branch Manager at Fatmawati. Training Participated: • B ­ anking Role Financial Inclusion to Expand Public Access in financial service Seminar, held by IBI, on May 23, 2012, The Ritz Carlton Hote, Ballroom 2, 2nd floor, Mega Kuningan, Jakarta. PT Bank Syariah Mandiri 217 Annual Report 2013 CORPORATE GOVERNANCE Indonesian citizen born in Jakarta on July 27, 1965. Graduated from Faculty of Agriculture, Institut Pertanian Bogor in 1989. Obtained MBA Degree in 1989. Career History: • • • • • Regional Risk Management III & V, BankMandiri Dept. Head,Commercial Risk Mgt Group, BankMandiri Dept. Head, Retail Credit Risk Mgt. Group, Bank Mandiri Group Head CRM Retail, BankMandiri Ketua Tim, KP. Urusan Pengawasan Kredit, BDN/ Chairman of Credit Monitoring Team, BDN Participated Trainings: Achmad Syamsudin Director • Indonesian International Banking Convention 2012,16 Februari 2012,Hotel JWMarriot,Kuningan. • Workshop Akad Pembiayaan untuk Financing Operation Center (FOC),14 April 2012, Kampus Universitas AlAzhar Indonesia Lt.7,Jakarta Selatan. • Kegiatan Kick Off Service Excellence 2012,19 April 2012, Hotel Milenium, Jakarta. • Temen os Community Forum (TCF) 2012, 20-28 Mei 2012, Barcelona Spanyol. • Annual Risk consolidation Conference 2012, 5-6 Juli 2012, Holiday Inn Batam.. • Workshop Great Leader, 27 & 28 Juli 2012,J akarta. • Investment Forum, 17-18 September 2012, Ballroom 3 the Ritz Carlton Pacific Place, Sudirman Central Business District.. • Seminar on Banking Industry in An Extremely Dynamic World: Becoming prosperious & profer, 26 September 2012, Ballroom 3 the Ritz Carlton Pacific Place, Sudirman Central Business District. • Program Assessmen Great Leader dari Bank Mandiri, 5 Oktober 2012, PT Daya Dimensi Indonesia, Kantor Taman E3.3, Unit B3.3, Kawasan Mega Kuningan, Jakarta. • Seminar E-Payment & Security day 1,24-25 Oktober 2012, Ballroom Financial Club, Graha Niaga Lt.2 Jl. Jend Sudirman Kav 58, Jakarta • Indonesian International Banking Convention 2012, on February 16, 2012, JW Marriot Hotel, Kuningan. • Financing Agreement for Financing Operation Center (FOC) Workshop on April14, 2012, Universitas Al-Azhar Indonesia Campus, 7th Floor, South Jakarta. • Kick Off Service Excellence 2012 Event on April 19th 2012, Milenium Hotel,Jakarta. • Temen os Community Forum (TCF) 2012 on May 20 – 28, 2012, Barcelona Spanyol. • Annual Risk consolidation Conference 2012 on July 5-6, 2012, Holiday Inn Batam. • Great Leader Workshop on July 27 & 28, 2012, Jakarta. • Investment Forum on September 17-18, 2012, Ballroom 3 the Ritz Carlton Pacific Place, Sudirman Central Business District. • Seminar on Banking Industry in An Extremely Dynamic World: Becoming prosperious & profer on September26, 2012, Ballroom 3 the Ritz Carlton Pacific Place, Sudirman Central Business District. • Great Leader Assessment Program from Bank Mandiri, October 5, 2012,PT Daya Dimensi Indonesia,Kantor Taman E3.3, Unit B3.3, KawasanM ega Kuningan, Jakarta. • E-Payment & Security day1 Seminar, on October24-25, 2012, Ballroom Financial Club, Graha Niaga Lt.2 Jl. Jend Sudirman Kav 58,Jakarta. I.Committees Composition of Committees under the Board of Commissioners has complied with regulation implemented under Bank Indonesia Regulation No. 11/33/PBI/2009 dated December 7, 2009 on Good Corporate Governance Implementation for Sharia Commercial Bank and Sharia Business Unit. Annual Report 2013 218 PT Bank Syariah Mandiri 1. Audit Committee 2) Coordinating with Public Accountant Office regarding external aduitr implementation effectiveness, mainly related several aspects to be concerned by Public Accountant Office in carrying its duty; To support effectiveness of Board of Commissioners duty and responsibility implementation as well as Good Corporate Governance implementation as regulated under Bank Indonesia Regulation No. 11/33/PBI/2009 dated December 7, 2009 on Good Corporate Governance Implementation for Sharia Commercial Bank and Sharia Business Unit, the Board of Commissioners has established Audit Committee. 3) Providing recommendation regarding Public Accountant and Public Accountant Office appointment to the Board of Commissioners b. Audit Committee Membership Composition Audit Committee establishment in PT Bank Syariah Mandiri has ben equipped with working manual and procedure as stated on Board of Directors and Board of Commissioners Joint Decree No. 13/001-SKB/ KOM. DIR on Audit Committee Charter stipulated on February 8, 2011. Audit Committee membership composition in PT Bank Syariah Mandiri comprises of 5 (five) members where 1 (one) Chairman is served by Independent Commissioner, 1 (one) Indpendent Commissioner as member, 1 (one) Commissioner as member and 2 (two) members from Independent Party fron non-bank management. a. Audit Committee Duty and Resposibility Pursuant to Bank Indonesia Regulation No. 11/33/PBI/2009 dated December 7, 2009 on Good Corporate Governance Implementation for Sharia Commercial Bank and Sharia Business Unit and as stated on PT Bank Syariah Mandiri Audit Committee Charter dated February 8, 2011 article 3, principal duty of Audit Committee in assisting the Board of Commissioners to supervise and provide advise to the Board of Directors are as follows: Since January 1, 2013 to the closing of BSM Annual GMS Fiscal Year 2012 held on May 29, 2013, composition of Audit Committee membership in PT Bank Syariah Mandiri was as follows Table of Audit Committee Membership Composition No 1) Performing evaluation on internal audit practice to assess internal control adequacy including financial reporting process adequacy, at least including: a) Duty implementation carried by Internal Audit Function; Nama Jabatan 1 Abdillah Independent Commissioner and Chairman 2 Ramzi A. Zuhdi Independent Commissioner and Member 3 Tjeppy Kustiwa Independent Party, Member 4 Ferry Firmansyah Independent Party, Member Thus, starting from May 29, 2013 to December 31, 2013, compositon of Audit Committee membership in PT Bank Syariah Mandiri was as follows: b) Action plan realization carried by the Board of Directors regading audit finding and/or recommendation from Bank Indonesia, Internal Auditor, Sharia Supervisory Board and/or External Auditor result, to provide recommendation to the Board of Commissioners *) Is currently under fit and proper test by financial service authority PT Bank Syariah Mandiri 219 Annual Report 2013 CORPORATE GOVERNANCE d) Preparing PT Bank Syariah Mandiri Published Financial Report as of December 31, 2012 position; Table of Audit Committee Membership Composition No Name Position Abdillah Independent Commissioner and Chairman 2 RamziA.Zuhdi Independent Commissioner and Member 3 TjeppyKustiwa Independent Party, Member 4 FerryFirmansyah Independent Party, Member 1 e) Preparing Internal Audit Result & Anti Fraud Division Activity Resume as of 4th Quarter of 2012 period; f) Preparing PT Bank Syariah Mandiri Published Financial Report as of March 31, 2013 position; g) Preparing review on Purwantono, Suherman & Surja – E & Y Public Accountant Office reappointment to audit PT Bank Syariah Mandiri Financial Statemetns Fiscal Year 2013; Note: *) effective after approval from Bank Indonesia as Commissioner. In carrying its duties, the Audit Committee is responsible to the Board of Commissioners. h) Preparing review of Internal Audit Result & Anti Fraud Division Activity Resume as of 1st Quarter of 2013 period; c. Audit Committee Working Report i) Preparing PT Bank Syariah Mandiri iBSM Core Banking System Implementation Review Report as of April 30, 2013; In 2013, BSM Audit Committee had reviewed several Audit Reports consisted of regular and special audit groups, delivered by Internal Audit as well as audit result from the Public Accountant Office. Analysis and result of the audit was disclosed on the Board of Commissioners meeting. j) Preparing review of CBS: “Financing (Murabahah) Module Data Migration from Alphabit to iBSM System on May 25 – 26, 2013”; Audit Committee activity in 2013 took place on Audit Committee Meeting. The Audit Committee Meeting mechanism was carried through several meetings and participating on Board of Commissioners meeting and BOD and BOC Joint meeting as well as during the discussion of Audit Committee review and Audit Committee meeting result with other units and other activity discussion. The activities carried by Audit Committee in 2013 were including: k) Preparing review of Independent Compliance Report on Internal Control as of December 31, 2012; l) Preparing PT Bank Syariah Mandiri iBSM Core Banking System Implementation Review Report as of May 31, 2013; m) Preparing review of PT Bank Syariah Mandiri Annual Report 2012; a) Preparing PT Bank Syariah Mandiri iBSM Core Banking System Implementation Review Report as of December 31, 2012; n) Preparing PT Bank Syariah Mandiri iBSM Core Banking System Implementation Review Report as of June 30, 2013; b) Preparing Audit Committee & Risk Monitoring Committee review on PT Bank Syariah Mandiri Information Technology Application for 2012 Period; o) Preparing PT Bank Syariah Mandiri Published Financial Report as of June 30, 2013 position; c) Preparing PT Bank Syariah Mandiri iBSM Core Banking System Implementation Review Report as of February 28, 2013; q) Preparing PT Bank Syariah Mandiri iBSM Core Banking System Implementation Review Report as of August 31, 2013; Annual Report 2013 p) Preparing review of PT Bank Syariah Mandiri Assets Accounting Manual; 220 PT Bank Syariah Mandiri Audit Committee Chairman served by Ramzi A. Zuhdi started to be effective on May 29, 2013 and confirming Audit Committee Working Plan 2013; r) Preparing review of Internal Audit Result & Anti Fraud Division Activity Resume as of 2nd Quarter of 2013 period; s) Preparing review of Net Open Position calculation within every 30 minutes; f) Audit Committee Meeting on Internal Audit Result & Anti Fraud Division Activity as of 1st Quarter of 2013; t) Preparing PT Bank Syariah Mandiri iBSM Core Banking System Implementation Review Report as of September 30, 2013; g) Audit Committee Meeting on PT Bank Syariah Mandiri iBSM Core Banking System Implementation Review Report as of April 30, 2013; u) Preparing PT Bank Syariah Mandiri iBSM Core Banking System Implementation Review Report as of October 31, 2013; h) Audit Committee Meeting on Independent Compliance Report of Internal Control as of December 31, 2012; v) Preparing review of Internal Audit Result & Anti Fraud Division Activity Resume as of 3rd Quarter of 2013 period; i) Audit Committee Meeting on PT Bank Syariah Mandiri iBSM Core Banking System Implementation Review Report as of May 31, 2013; w) Preparing PT Bank Syariah Mandiri iBSM Core Banking System Implementation Review Report as of November 30, 2013 d. Audit Committee Meeting j) Audit Committee Meeting on PT Bank Syariah Mandiri Annual Report 2012; 1) Audit Committee Meeting Audit Committee meetings held from January to December 2013 reached to 21 (twenty one) meetings, as follows: l) Audit Committee Meeting on PT Bank Syariah Mandiri Published Financial Report as of June 30, 2013 position; a) Audit Committee Meeting on Audit Committee Working Plan 2013 and PT Bank Syariah Mandiri Financial Statements 2012 Discussion; b) Audit Committee Meeting with KAP – E&Y on PT Bank Syariah Mandiri Financial Statements Audit as of December 31, 2012; c) Audit Committee Meeting on Audit Committee Meeting Minutes of Meeting documentation and Securities Accounting System; m) Audit Committee Meeting on PT Bank Syariah Mandiri Assets Acocunting Manual; n) Audit Committee Meeting on PT Bank Syariah Mandiri iBSM Core Banking System Implementation Review Report as of August 31, 2013; o) Audit Committee Meeting on Internal Audit Result & Anti Fraud Division Activity Resume as of 2nd Quarter of 2013 period; d) Audit Committee Meeting discussing Other Revenue Recognition, Fraud and IAD Audit Result as of 4th Quarter/2012; p) Audit Committee Meeting on Net Open Position calculation within every 30 minutes; e) Audit Committee Meeting on Appointment of Temporary Executive as PT Bank Syariah Mandiri k) Audit Committee Meeting on PT Bank Syariah Mandiri iBSM Core Banking System Implementation Review Report as of June 30, 2013; 221 Annual Report 2013 CORPORATE GOVERNANCE Audit & Anti Fraud Division Audit Result Presentation as of 3rd Quarter of 2013 period; q) Audit Committee meeting with KAP – E&Y on PT Bank Syariah Mandiri Financial Statements Audit 2013 implementation by KAP – E&Y. e) Audit Committee Meeting with Internal Audit & Anti Fraud Division and Accounting Division discussing Bank Mandiri Commissioners’ concern on Bank Syariah Mandiri related with IT, Suspense Account, PPAP Cash, Internal Control post-Bogor case, Macroeconomy condition impact to BSM and increasing NPF; and r) Audit Committee Meeting on PT Bank Syariah Mandiri iBSM Core Banking System Implementation Review Report as of September 30, 2013; s) Audit Committee Meeting on PT Bank Syariah Mandiri iBSM Core Banking System Implementation Review Report as of October 31, 2013; f) Audit Committee meeting with Accounting Division on Allowance for Impairment Losses allocation in PT Bank Syariah Mandiri t) Audit Committee Meeting on Internal Audit Result & Anti Fraud Division Activity Resume as of 3rd Quarter of 2013 period; u) Audit Committee Meeting on PT Bank Syariah Mandiri iBSM Core Banking System Implementation Review Report as of November 30, 2013. 3) Audit Committee participation on Board of Directors – Board of Commissioners Joint Meeting Board of Directors and Board of Commissioners Joint Meeting is held every month by discussing Performance evaluation, Bank Soundness Level, Risk profile and other Strategic Policies such as Core Banking System, Corporate Plan, etc. As of December 2012 to November 2013 period, PT Bank Syariah Mandiri held 12 (twelve) Board of Commissioners and Board of Directors Joint Meetings. 2) Audit Committee Meeting with Head of Unit a) Audit Committee meeting with Internal Audit & Anti Fraud Division on Internal Audit & Anti Fraud Division Annual Audit Plan for 2013; b) Audit Committee Meeting with Internal Audit & Anti Fraud Division on Bank Mandiri Internal Audit Division Audit Plan against Bank Syariah Mandiri veering: Financing, Rahn, Information Technology and Internal Control; 4) Audit Committee participation on Board of Commissioners and Board of Directors Joint Meeting c) Audit Committee Meeting with Internal Audit & Anti Fraud Division on External Audit Result DMTL’ a) Discussing New Core Banking System (NCBS) implementation as of December 2012, Ineherent Risk, Internal Audit Unit, etc. d) Audit Committee Meeting with Internal Audit & Anti Fraud Division on Internal Annual Report 2013 b) Discussing PT Bank Syariah Mandiri NPF ratio with Financing Division Director. 222 PT Bank Syariah Mandiri c) Discussing Directorate Balance Score Card (BSC) in 2013 with Planning, Development & Performance Management Division (PMD). c) c) Participating Risk Monitoring Committee Meeting on iBSM Core Banking System Implementation Monitoring. d) Discussing Financing and Fraud Service at Branches in Regional Offiec II. d) Participating Risk Monitoring Committee Meeting on NPF Settlement Progress as of Fourth Week of June 2013. e) Discussing PT bank Syariah Mandiri Financing: related with Top Letter’s IAD Audit Result as of September and October 2013, Bank Mandiri Letter on Fraud and BOC Letter to BOD on Financing Customers Collectability; and f) Discussing PT Bank Syariah Mandiri Financing NPF improvement and Fraud Handling 5) Audit Committee participation on Board of Commissioners – Bank Mandiri’s Internal Audit Division meeting a) Discussing Bank Mandiri Internal Audit Division Audit Report on Bank Syariah Mandiri 2012. e) Audit Committee and Risk Monitoring Committee Joint Meeting discussing Financing Customers Collectability Determination and Net Open Position Calculation at PT Bank Syariah Mandiri, penalty which is potentially charged by Bank Indonesia, etc. f) Kick Off Meeting with EY – Public Accountant Office on PT Bank Syariah Mandiri Financial Statements Audit in2 013. g) Participating Risk Monitoring Committee Meeting on NPF Settlement Progress by 100,,230 Team. h) Participating Risk Monitoring Committee with Small & Micro Banking Division on Micro Loan Issue. b) Discussing Internal Audit & Anti Fraud DivisioN Grand Design & Audit Plan in Bank Syariah Mandiri 2013, and i) Participating PT Bank Syariah Mandiri End Year National Coordiantion Meeting 2013 Opening, and c) Bank Mandiri Audit Result Exit Meeting on Bank Syariah Mandiri for 2013 period, regarding IT and Non-IT Audit results j) Audit Committee and Risk Monitoring Committee Joint Meeting discussing PT Bank Syariah Mandiri Board of Commissioners Concern against capability improvement and recommendation for the committees 6) Audit Committee participation on other meetings a) Participating Risk Monitoring Committee Meeting on NPF Settlement Progress at Fourth We ek of May 2013. b) b) Participating Risk Monitoring Committee Meeting on NPF Settlement Progress for First Week of June 2013 period. PT Bank Syariah Mandiri 223 Annual Report 2013 CORPORATE GOVERNANCE d. Audit Committee Brief Profile Name Tjeppy Kustiwa Member Ferry Firmansyah Member Brief History • Born in Bandung on December 17, 1957. Graduated from Faculty of Economy majoring Accounting, Universitas Padjajaran, Bandung in 1985 and Master of Management from Universitas Gajahmada Yogyakarta in 1994. • Expert on Banking Accounting (Conventional and Sharia), Information Technology, Sarbanes Oxley Act 404 – Readiness Consultancy Service, Internal Audit and Audit Committee Consultancy Service and Consultancy on Accounting Sector. Participating on several banking trainings and semianrs (Conventional and Sharia), Accounting (SFAS, IFRS), Inforamtion Technology, Audit Committee and Risk Management. • Starting his career at Bank Bumi Daya in 1986 – 2000 with the latest position as Head of Accounting & Financial Reporting, and later at Prasetio Strategic Consulting – Andersen, Ernst & Young Advisory Service, Center for investment and Business Advisory, member of Audit Committee in PT Bank Rakyat Indonesia (Persero) and currently serves as Audit Committee member in PT Bank Syariah Mandiri. • Born in Jakarta on April 29, 1955 from Faculty of Economy, Universitas Indonesia majoring Accounting in 1983. • Holding expertise from several overseas trainings such as atNational Institute of Bank Management, Pune India, Merrill Lynch New Jersey United States and various domestic trainings/seminar in several aspects related with duty of Audit Committee, Strategy for Excellent Customer Service, Market Analysis /Strategy Marketing and Product Development, Workshop Treasury, Prime Bank Instrument Frauds. • Started his career at PT 3M Indonesia as Senior Cost Accountant, Head of Credit Team at Bapindo Samarinda, Head of Finance Division, bapindo Surabaya and Bapindo S. Parman, Jakarta, Head of Bapindo Trakan Branch Office, Marketing & Regional Internal Control Senior Manager in PT Bank Mandiri (Persero) Tbk, and currently also serves as member of BSM Audit Committee. 2. Risk Monitoring Committee To support Board of Commissioners duty and responsibility and Good Corporate Governance impelementation effectiveness as regulated under Bank Indonesia Regulation No. 11/33/PBI/2009 dated December 7th, 2009 on Good Corporate Governance Practice for Sharia Commercial Banks and Sharia Business Unit, the Board of Commissioners has established Risk Monitoring Committee. Annual Report 2013 224 PT Bank Syariah Mandiri (one) Commissioner member and 2 (two) nonIndependent Party members from the Bank’s external. Establishment of Risk Monitoring Committee in PT Bank Syariah Mandiri has been equipped with manual and procedure as stated under Board of Directors and Board of Commissioners Joint Decree No. 13/002 – SKB/KOM.DIR on Risk Monitoring Committee Charter implemented on February 9th, 201. As an accountability of Risk Monitoring Committee duty implementation during January 1st, 2013 to December 31st, 2013, following are disclosed PT Bank Syariah Mandiri Risk Monitoring Committee activity carried in 2013 Since January 1st, 2012 to until BSM Annual GMS Fiscal Year 2012 closing held on May 29th, 2013, composition of Risk Monitoring Committeemembers in PT Bank Syariah Mandiri (vide: Decree No. 16/018 – KEP/DIR), as follows: : Table of BSM Risk Monitoring Committee Membership Composition in 2012 No 1 a. Risk Monitoring Committee Duty and Responsibility 2 Pursuant to Bank Indonesia Regulation No. 11/33/PBI/2009 dated December 7th, 2009 on Good Corporate Governance Practice for Sharia Commercial Banks and Sharia Business Unit and as stated under PT Bank Syariah Mandiri Risk Monitoring Committee Charter dated February 9th, 2011 Article 3, Principal Duty of Risk Monitoring Committee is to assist the Board of Commissioners in monitoring and providing advise to the Board of Directors as follows: Name Ramzi A. Zuhdi Position Independent Commissioner and Chairman 3 4 Lilis Kurniasih Independent Commissioner and Member Commissioner and Member Edyanto Rachman Independent Party, Member 5 Ateng Suhaeni Independent Party, Member Abdillah Since May 29th, 2013 to December 31st, 2013, Risk Monitoring Committee membership composition in PT Bank Syariah Mandiri was as follows: 1) Evaluating risk management policy; 2) Evaluating conformity between risk management policy and the policy implementation; Table of BSM Risk Monitoring Committee Membership Composition in 2013 No 3) Monitoring and evaluating Risk Management Committee and Risk Management Unit duty implementation; 4) Carrying other monitoring and evaluation activities related with the Bank’s risk management policy and practice referring to the Board of Commissioners request Positon 1 Ramzi A. Zuhdi Independent Commissioner and Chairman 2 Sulaeman Commissioner and Member* 3 Bambang Widianto* Independent Commissioner and Member* 4 Edyanto Rachman Independent Party, Member 5 Ateng Suhaeni Independent Party, Member Note: *) Effective after approval from Bank Indonesia as Commissioner . b. Risk Monitoring Committee Membership Structure Risk Monitoring Committee membership composition in PT Bank Syariah Mandiri consisted of 5 (five) members, comprising of 1 (one) Chairman served by Independent Commissioner, 1 (one) Independent Commissioner member, 1 PT Bank Syariah Mandiri Name In carrying its duties, the Risk Monitoring Committee is responsible to the Board of Commissioners. 225 Annual Report 2013 CORPORATE GOVERNANCE c. Risk Monitoring Committee Activity in 2013 12) Preparing BSM Annual GMS Fiscal Year 2012 Material Draft review; Risk Monitoring Committee activiites carried in 2013 were including: 13) Preparing PT BSM Information Technology Risk Management Policy Draft Review; 1) Preparing Operational Risk Review related with PT Bank Syariah Mandiri iBSM Core Banking System Implementation; 14) Preparing BSM Perforamnce and Risk Profile Monitoring as of April 30, 2013; 15) Preparing Non-Performing Financing (NPM) Progress for 100,273 team; 2) 2. Preparing review of PBI No. 14/26/ PBI/2012 dated December 27th, 2012 on the Business Activity and Office Network based on the Bank’s Core Capital; 16) Preparing Anti Money-Laundering and Terrorism Financing Prevention Policy Draft Review; 3) 3. Preparing Operational Risk Review related with Foreign Currency Position Revaluation Income/Loss Transfer to Spot Transaction Income/Loss Accounting; 17) Preparing BSM Perforamnce and Risk Profile Monitoring as of May 31, 2013; 18) Preparing BSM Perforamnce and Risk Profile Monitoring as of June 30, 2013; 4) 4. Preparing Strategic Risk review related with BSM Risk Profile for January 2013 period; 19) Preparing BSM Perforamnce and Risk Profile Monitoring as of July 31, 2013; 5) Preparing Strategic Risk review related with BSM Performance as of Janaury 31st, 2013; 20) Preparing Board of Directors Duty and Repsonsibility Implementation Report Review who supervises Compliance Function as of 1st Semester of 2013 to Bank Indonesia; 6) Preparing Monthly Risk Profile Dashboard Format; 21) Preparing Compliance Risk review on Mudharabah & Musyarakah Modules Core Banking System (CBS) Changing Realization Report in PT Bank Syariah Mandiri; 7) Preparing BSM Performance and Risk Profile review as of February 28th, 2013; 8) Preparing Risk Profile Dashboard Report as of March 2013 period; 22) Preparing BSM Perforamnce and Risk Profile Monitoring as of August 30, 2013; 9) Preparing Review on Bank Indonesia Audit Report on BSM Financing as of September 30th, 2012; 23) Preparing BSM Perforamnce and Risk Profile Monitoring as of September 30, 2013; 10) Preparing BSM Risk Performance and Risk Profile monitoring review as of March 31st, 2013. 24) Preparing BSM Perforamnce and Risk Profile Monitoring as of October 31, 2013; 11) Preparing Action Plan Monitoring review on Non-Performing Financing Handling of Corporate Debtors; 25) Preparing Review on Bank Indonesia Circular Letter No. 15/26/DPbS/2013 on Indonesia Sharia Banking Accounting Manual (PAPSI 2013) Annual Report 2013 226 PT Bank Syariah Mandiri d. Risk Monitoring Committee Meeting 3) Risk Monitoring Committee Participation on Board of Directors and Board of Commissioners Joint Meeting 1) Risk Monitoring Committee Meeting Risk Monitoring Committee Meeting Since January to December 2013, Risk Monitoring Committee Meeting was held to 18 (eighteen) meetingsi. 2) Meeting with Head of Unit Since January to December 2013 has conducted several meetings with Unite Head, among others: a) Risk Management Division (RMD), discussing Internal Version Risk Profile indicator calculation improvement; Board of Directors and Board of Commissioners Joint Meeting is held monthly by discussing Performance Evaluation, Bank Soundness Level, Risk Profile and other Bank Strategic Initiatives such as Core Banking System, Corporate Plan, etc. As of December 2012 to November 2013 period, PT Bank Syariah Mandiri held 12 (twelve) Board of Directors and Board of Commissioners Joint Meetings for 2013. 4) Risk Monitoring Committee Participation on Board of Commissioners and Board of Directors Joint Meeting b) Planning, Development & Performance Management Division (PMD), discussing BSM Performance Review Monitoring; a) Evaluating Networking Division (NWD) performance mainly for Regional II Office; b) Evaluating Internal Audit Division (IAD) significant finding result for September and October 2013 period, and c) Internal Audit Division (IAD), regarding PT BSM Internal Audit Grand Design 2013 – 2015, Significant Finding per Directorate 2012; c) Discussing Audit Result Top Letters as of September to November 2013 period, related with Human Capital d) Learning Centre Division (LCD), discussing BSM Employees Competency Fulfillment Program Implementation; 5) Other Activities e) Human Capital Division (HCD), discussing BSM Human Capital Management; a) Preparing Risk Monitoring Committee Annual Report 2012. f) Treasury & International Banking Division (TID), discussing BSM Liquidity Management; g) Planning, Development & Performance Management Division (PMD), discussing BSM Directorate Key Performance Indicators (KPI); and h) Small Business Division (SBD), discussing Micro Loan Financing issues. b) Attending PT Bank Syariah Mandiri Mid Year National Coordination Meeting 2013 Opening; c) Preparing Non-Performing Financing (NPF) Handlign Report and Realizing Cash Provision Target to Commercial & Business Banking Director of PT Bank Mandiri (Persero), Tbk which supervises PT Bank Syariah Mandiri, and d) Attending PT Bank Syariah Mandiri End Year National Coordination Meeting 2013 Opening PT Bank Syariah Mandiri 227 Annual Report 2013 CORPORATE GOVERNANCE e. Risk Monitoring Committee Members Brief Profile Name Edyanto Rachman Member Ateng Suhaeni Member Brief Profile • Indonesian citizen, born in Cirebon on March 27, 1954. Graduated from Bachelor Degree of Physics, Institut Teknologi Bandung (ITB) in 1978 and Master of Management from Universitas Indonesia (UI) in 1991. • Started his career as Supervisor at Department Parts of PT Astra Motor Sales in 1978. Joining with Bank Pembangunan Indonesia (BAPINDO) in 1984 as staff on Information System Affair, and later appointed as Head of ALCO Team Support in 1993, Deputy of Bapindo Pontianak Branch in 1995 and Head of Bapindo Tasikmalaya Branch in 1997. • During his career in PT Bank Mandiri (Persero),Tbk. also served as Team Leader Branch Roll-Out in 19992000, Group Head MIS - Strategy & Performance Group in 2001-2003, Regional Risk Manager Bandung in 2004-2006 and Regional Risk Manager Jakarta Sudirman in 2007 - 2009. Moreover, also served as Commissioner of PT Wahana Optima Permai (Subsidiary of Bank Mandiri Empat Pension Fund) in 2009 to 2013. • Participated Training and course are namely Bank Management Course di Stockholm, Boulder Colorado, Cayman Islands, INSEAD Singapore, SESPIBANK Batch 34, Risk Management Certification and Risk Management Competency Assessor – LSPP/BNSP. • • Since October 1, 2010 serves as Member of Risk Monitoring Committee inPTBankSyariahMandiri. • Indonesian citizen, born in Cirebon on June 14, 1954. Graduated from Bachelor of Accounting, Universitas Padjajaran, Bandung in 1983 and Master of Finance Management from STIE IPWI, Jakarta in 2998. • Started his career at Bank Dagang Negara (BDN) in 193 at Jakarta Kota Branch and later in 1985 – 1993 at Denpasar Branch as Head of Fund Division. In 1993 - 1995 at Bontang Branch Office, as Deputy of Branch Office on Administration Affair. In 1995- 1998 at Accounting Affair as Head of Reconciliation Division. • In 1998 -1999 joining with Bank Mandiri Merger Team as Chairman of Ex-BDN Accounting Coordiantion Team. In 1999, joined as member ofBank Susila Bakti Convertion to Bank Syariah mandiri Working Committee. In 2000 - 2001 joined with i Accounting Division in PT Bank Mandiri (Persero) as Group Head Accounting and Operation Control. In 2001 – 2003 joined with Financial Control Project Division in PT Bank Mandiri (Persero) as Department Head Legacy System & Accounting Support. In 2003 - 2010 joined with PT Bank Syariah Mandiri, as Head of Oeprational and Accounting Division. In 2010 – 2011 served as Head of Operational Division in PT Bank Syariah Mandiri. • Several Trainings and Course participated were namelyBranch Management Course, Banking Accounting, Taxation, Export and Import, Sharia Banking Implementation Overview and Level 4 Risk Management Certification. • Since 2012 to present teaches as Lecturer of Finance Management, Bachelor Degree Program at Universitas Al-Azhar, Jakarta, Indonesia. • Since April 2012 to present, serves as Member of Risk Monitoring Committee in PT Bank Syariah Mandiri. Annual Report 2013 228 PT Bank Syariah Mandiri 3. Remuneration and Nomination Committee The Board of Commissioners has also established Remuneration and Nomination Committee to support Board of Commissioners duty and responsibility implementation. This is in line with Good Corporate Governance implementation (vide PBI No. 11/33/ PBI/2009) dated December 7, 2009 on Good Corporate Goverannce practice for Sharia Commercial Banking and Sharia Business Unit). Remuneratin and Nomination Committee of PT Bank Syariah Mandiri has already had working manual and procedure as stated under Board of Directors and Board of Commissioners Joint Decree No. 09/004-SKB/ KOM/DIR on PT Bank Syariah mandiri Remuneration and Nomination Committee Working Manual and Procedure stipulated on July 18th, 2007. As an accountability of Remuneration and Nomination Committee duty implementation in 2013, following are disclosed PT Bank Syariah Mandiri Remuneration and Nomination Committee Working Report in 2013. a. Remuneration and Nomination Committee Duty and Responsibility 1) Evaluating remuneration policy; 2) Evaluating conformity between remuneration policy and the policy implementation; 4) Preparing and providing recommendation to the Board of Commissioners on appointment and/or succession mechanism and procedure for members of Board of Commissioners, Board of Directors and Sharia Supervisory Board; 5) Providing recommendation to the Board of Commissioners on candidate of Board of Commissioners, Board of Directors and/or Sharia Supervisory Board members; 6) Providing recommendation to the Board of Commissioners on Indpendent Party as candidate of Audit Committee and Risk Monitoring Committee members. b. Committee Membership Composition PT Bank Syariah Mandiri Remuneration and Nomination Committee consists of 6 (six) members comprising of 1 (one) Chairman served by Independent Commissioner, 1 (one) Independent Commissioner member, 1 (one) Commissioner member and 3 (three) members which are the Bank Executive Officers. Since January 1, 2013 to the closing of BSM Annual GMS Fiscal Year 2012 held on May 29, 2013, PT Bank Syariah Mandiri Remuneration and Nomination Committee membership composition (vide: Decree No. 16/018 – KEP/DIR), as follows: 3) Providing recommendation to the Board of Commissioners regarding remuneration policy for Board of Commissioners, Board of Directors, Sharia Supervisory Board, Executive Officers and employees generally; PT Bank Syariah Mandiri 229 Annual Report 2013 CORPORATE GOVERNANCE c. Remuneration & Nomination Committee Working Report Remuneration Committee Composition January 1 to May 28, 2013 Period No. Name Position 1 Achmad Marzuki Independent Commissioner and Chairman 2 Abdillah Independent Commissioner and Member 3 Tardi Commissioner and Member 4 Taufik Machrus Head of Corporate Secretary Division, Member 5 Achmad Fauzi Head of Human Capital Division, Member Eka B. Danuwirana Head of Planning, Development & Performance Management Division, Member 6 In 2013, Remuneration and Nomination Committee had conducted several reviews and recommendation to the Board of Commissioners on the Bank’s Remuneration and Nomination policy, among others: 1) Discussing Annual GMS Fiscal Year 2012 material. 2) Discussing Board of Commissioners membership changing. 3) Discussing Sharia Supervisory Board remuneration. Since May 29, 2013 to present, composition of PT Bank Syariah mandiri Remuneration and Nomination Committee is as follows: 4) Discussing Independent party Committee members remuneration Remuneration Committee Composition 29 May 2013 – Present No. Name d. Remuneration & Nomination Committee Meeting Position 1 Achmad Marzuki Independent Commissioner and Chairman 2 Ramzi A. Zuhdi Independent Commissioner and Member 3 Agus Fuad Commissioner and Member 4 Taufik Machrus Head of Corporate Secretary Division; Member 5 Achmad Fauzi Head of Human Capital Division, Member 6 Eka B. Danuwirana Head of Planning, Development & Performance Division, Member Annual Report 2013 Remuneration and Nomination Committee is obligated to hold meeting at least 1 (once) in 3 (three) months (vide Board of Directors and Board of Commissioners Joint Decree No. 9/004 – SKB/ KOM – DIR, Article 8). Throughout 2013, the Remuneration and Nomination Committee held 4 (four) meetings. 230 PT Bank Syariah Mandiri e. Remuneration and Nomination Committee Members Brief Profile Name Brief Profile Indonesian citizen, born in Pasuruan on April 3, 1968. Graduated from Faculty of Economy, Universitas Airlangga in 1994. Joining with BSM since 2001 and since December 19, 2012 serves as Head of Corporate Secretary Division (CSD) before also served as Head of Procurement and Services Division (PSD). Taufik Machrus Member of Remuneration & Nomination Committee Indonesian citizen, born in Kuningan, West Java on November 4, 1965. Fraduated from Faculty of Economy, Unkris in 1989 and Master of Business Law from Universitas Padjajaran, Bandung in 2002. Joining with BSM since 2005 and since December 19, 2012 serves as Head of Human Capital Division (HCD), before previously also served as Head of Corproate Secretary Division (CSD). Achmad Fauzi Member of Remuneration & Nomination Committee Indonesian citizen born in Tegal on April 11, 1969. Graduated from Faculty of Engineering, University of Missouri, USA in 1993, obtained Master Degree from Engineering Faculty, Purdue University USA in 1995. Joining BSm since 2007 and since December 19, 2012 serves as Head of Planning, Development and Performance Management Division (PMD) before previously served as Head of Human Capital Division (HCD). Eka Bramantya Danuwirana Member of Remuneration & Nomination Committee PT Bank Syariah Mandiri 231 Annual Report 2013 CORPORATE GOVERNANCE J. Corporate Secretary Corporate Communication, Corporate Branding, Secretarial & Document Management, Office of the Board, Corporate Event & CSR to communicate with the Bank’s external and internal parties. Corporate Secretary Division (CSD) holds a mission to support Company’s sustainable and consistent positive corporate image through effective communication program management to all stakeholders. Pursuant to Decree No. 14/747-KEP/DIR dated December 13, 2012 on PT Bank Syariah Mandiri Employee Recruitment and Placement, the Board of Directors appointed Taufik Machrus as Corporate Secretary of PT Bank Syariah Mandiri since December 17, 2012. 1. Corporate Secretary Organization Structure Corporate Secretary Division (CSD) Organization structure is as illustrated on following chart: In carrying his function and role, Corporate Secretary is assisted by supporting unit such as Executive Assistant, CSD Secretarial Team Leader Executive Assistant Corporate Branding Corporate Communication Executive Assistant to Director Brand Development Media Relation Executive Assistant to Comissioner Brand Implementation Executive Assistant to DPS Clerk Corporate Event Board Protocol Clerk Document Management Clerk Corporate Event & CSR Office of The Board Secretarial External Communication Brand Management Clerk Secretarial & Document Management Clerk Board Support Clerk Clerk Corporate Social Responsibility Clerk Corporate Documentation Internal Communication Clerk Clerk Board Secretary Annual Report 2013 232 PT Bank Syariah Mandiri 2. Corporate Secretary Duty and Responsibility Function and role of Corporate Secretary in the Bank as well as its supporting units as regulated under Decree No. 14/747 – KEP/DIR dated December 13, 2012 on PT Bank Syariah Mandiri Employees Recruitment and Palcement with principal duty and responsibility, as follows: a. Following market trend and the Bank’s external condition mainly on regulations applied in Sharia Banking. b. Providing service to the society in understanding the Bank and every information required by the Bank’s external party and related with internal condition and/or particular aspects that the public wishes to acknowledge. c. Providing recommendation to the Board of Directors to implement prevailing Law/regulation namely about the Company, Bonds, Sharia Banking Shares, Stock Market and its practical regulation. d. Ensuring as the liaison officer betweent he Bank and external institution which representing the public. e. Reminding the Board of Directors on its responsibility to perform optimum GCG based on Company’s objective to build more positive corporate image and increase profit in sustainable manner. PT Bank Syariah Mandiri 233 Annual Report 2013 CORPORATE GOVERNANCE 3. Corporate Secretary Performance Realization f. Ensuring the implementation of Board of Commissioners, Board of Directors, Committee and Sharia Supervisory Board function. g. Coordinating GCG Implementation SelfAssessment and Reporting in the Bank based on PBI. The activities carried by the Corporate Secretary in 2013 related with the relationship with Stakeholders, among others: h. Preparing Shareholders List, Special List from the members of Board of Directors, Board of Commissioners and their families regarding sharesownership, business relationship and other roles which may drive conflict of interest. a. Media Gathering which involving Press and Company’s People. b. Memorandum of Understanding (MoU) signing with the Bank’s partners. c. Orginizing various events to build firm bank’s reputation, such as: i. Attending and preparing Board of Directors and Board of Commissioners minutes of meeting. 1) iB Vaganza event in several major cities in Indonesia. j. Organizing General Meetings of Shareholders. Relationship with the Stakeholders is executed namely through analyst meeting, public exposure, monthly financial performance publication, quarter, semester and annual financial report publications. Other Shareholders and Stakeholders who are also able to access information about the Bank and its activity at website www.syariahmandiri.co.id. 2) Franchise & License Expo Exhibition 3) Indonesia Banking Expo (IBEX) 4) Banking Clinic event 5) Banking and Micro & SME Bazaar d. Preparing media publication e. Orginizing several events related with Corporate Social Responsibility (CSR) program, in cooperation with BSM LAZNAS, namely: Moreover, considering employees as a key element in building corporate image, The Bank’s Corporate Secretary also holds a duty to disseminate information about BSm to entire employee, including disclosing management program and policy. The information is presented through internal media such as: mailing list, BSM Media, Monday Morning Pray Forum, Wednesday Evening Recital, Friday Morning Pray, Intranet, employees gathering and socialization activity to Regional and Branch Offices. 1) Mass circumcision event 2) Orphan donation 3) Fasting break event with orphans 4) Qordhul Hasan financing 5) Community Development with mushroom cultivation 6) Religious Facility building 7) Flood disaster donation Annual Report 2013 234 PT Bank Syariah Mandiri 4. Corporate Secretary Brief Profile Name Brief Profile Indonesian citizen born in Pasuruan on April 3, 1968. Graduated from Faculty of Economy, Universitas Airlangga in 1994. Serving as Head of Corporate Secretary Division (CSD) since December 19, 2012. Prior serving at CSD, also served as Head of Procurement and Services Division (PSD). Born in Pasuruan on April 3, 1968 and graduated from Faculty of Economy, Universitas Airlangga in 1994. Joining BSM since 2001 Taufik Machrus Head of Corporate Secretary Division 5. / List of Press Release 2013 No Date 1. January 3, 2013 BSM To Receive Rp300 billion Additional Capital 2. January 3, 2013 BSM Invite SMF to Finance House 3. January 16, 2013 BSM Signed MOU with USAID - IUWASH 4. February 7, 2013 BSM To Relocate Kendari Branch Office 5. February 21, 2013 BSM Won The Best Islamic Bank in Indonesia Award from Euromoney 6. February 25, 2013 BSM Won Platinum Award as The Best Islamic Fully Pledged Bank from Karim Business Consulting 7. March 12, 2013 BSM Supported 70th Anniversary of KH Ma’ruf Amin Book Launching 8. March 21, 2013 BSM To Open Pawn Service Outlet at PT Pos Indonesia 9. March 25 ,2013 BSM Launched BSM Gold Installment Product 9 (iB), March 25, 2013 10. March 31, 2013 BSM Inaugurated Minibank at Undip and UNS 11. April 11, 2013 BSM Profit in 2012 To reach Rp806 Billion 12. April 16, 2013 BSM President Director Won CEO Innovative Award 13. May 3, 2013 Focus on Low Cost Fund, BSM Held BSM Special Events 14. May 14, 2013 BSM Profit in 1st Quarter of 2013 to Reach Rp256.6 Billion PT Bank Syariah Mandiri Title 235 Annual Report 2013 CORPORATE GOVERNANCE BSM won The Most Trusted Companies Award 2013 from SWA magazine in cooperation ith IICG. The award is reflection of public trust to BSm as a Company that is firmly committe4d to maintain GCG principles in its operational activity. 15. May 22, 2013 BSM To Launch BSM Call 14040 16. June 18, 2013 KSEI Appointed BSM as Sharia Customers Fund Account Administrator Bank for 2013 – 2015 period 17. June 14, 2013 BSM Supports Charter for Compassion Signing 18. July 1, 2013 19. July 27, 2013 BSM won MAKE Award from Dunamis 20. July 29, 2013 LPS Guarantees Bank Syariah Mandiri Hajj Fund 21. August 16, 2013 22. August 7, 2013 23. August 26, 2013 24. September 6, 2013 BSM To Achieve AA + from Pefindo 25. September 10, 2013 BSM To Open Hakk Financing Service Outlet 26. September 26, 2013 BSM Supports Basketball Athlete 27. October 18, 2013 BSM Won Fourth Consecutive Annual Report Awards 28. October 23, 2013 BSM Is Committed to Win GCG 29. November 22, 2013 BSM Disbursed Qardh and Scholarship Assistance to Rp491,000,000 at iB Vaganza, Semarang 30. December 6, 2013 Mandiri To hold International Islamic Expo 2013 Event 31. December 6, 2013 BSM Launched Sharia Shares Deposit Bank Syariah Mandiri and Garuda Indonesia Signed Banking product and service partnership MOU. Bank Syariah Mandiri (BSM) To Synergize Gold Pawn Service with Bank Mandiri BSM To Coopeate in Biogas Financing with UNEP United Nations Environment Programme (UNEP) to partner with Bank Syariah Mandiri (BSM) and House Biogas (BLUE) to Promote Lending for Clean Energy in Indonesia 6. Correspondency List 2013 In 2013, BSM sent 61,260 outfoing mails and administered ingoing mails to 56,302 letters. The budget allocated to administer outgoing mail in 2013 reached to Rp520.11 million. Annual Report 2013 236 PT Bank Syariah Mandiri K. Family Relationship Among Members of Board of Commissioners, Board of Directors and Shareholders 3. Assessor Party Assessor Party on the Board of Commissioners performance is the General Meetings of Shareholders (GMS), while, Board of Directors performance assessment is carried by the Board of Commissioners and GMS. In carrying Board of Directors performance assessment, the Board of Commissioners refers to Board of Directors aforementioned KPI. The Board of Commissioners and Board of Directors accounted performance realization on each duty and responsibility execution to the Shareholders on the GMS. Referring to BMPD Data of related party, there is no family relationship among members of Board of Commissioners, Board of Directors and or Shareholders. L. Board of Commissioners and Board of Directors Assessment 4. Board of Commissioners and Board of Directors Assessment 1. Assessment Process Implementation Board of Commissioners and Board of Directors assessment in 2013 was carried via GCG Implementation Self-Assessment. The GCG Self-Assessment practice is referring to several indicators namely Governance Structure Implementation, Corporate Governance Policy, Corporate Governance and Audit Disclosure, and Internal Control System. Internal Self-Assessment is carried by the Board of Commissioners, Board of Directors and Unit Head. Assessment process on Board of Commissioners performance is held through GMS. The GMS is a meeting held by the Board of Directors under written proposal from one or more Board of Commissioners members or one or more shareholders who collectively represent 1/10 part of total shares with legal voting rights. GCG Implementation assessment by the Board of Commissioners and Board of Directors is carried based on the bank’s regulator provision which is Bank Indonesia under PBI No. 11/33/PBI/2009 dated December 7, 2009 and BI SE No. 12/13/DPbS dated April 10, 2010 on Good Corporate Governance Practice for Sharia Commercial Bank and SBU. 2. Performance Indicator/Criteria A criteria to assess Board of Commissioners performance is Board of Commissioners duty implementation in carrying monitoring against the Company’s management practice, and providing advise to the Board of Directors on behalf of the Company’s interest and objective as well as carrying special assignment delegated to him/her based on Articles of Association and/or GMS Decision on prevailing regulation corridor. On the other hand, performance indicators to assess the Board of Directors criteria are including: Result of GCG Self-Assessment on Board of Commissioners duty and responsibility implementation is as follows: a. Board of Commissioners composition, criteria and independency 1) Number of BOC members has complied with prevailing requirement who all reside in Indonesia. 1. Each of Board of Directors duty and responsibility implementation based on Articles of Association. 2. Implementing Annual GMS Decision 2013. 2) All of the BOC members have adequate integrity, competency and financial reputation. 3. The Bank Business Plan realization PT Bank Syariah Mandiri 237 Annual Report 2013 CORPORATE GOVERNANCE 5) Related with Audit Committee review result and Board of Directors report on the internal and external audit result monitoring report, 3) 60% of BOC members are Independent Commissioners. 4) All of the Independent Commissioners do not have financial, managerial, shareownership and/or family relationship with controlling shareholders, members of Board of Commissioners and/or Board of Directors or financial and/or share ownership relation with the Bank. 6) The Board of Commissioners has carried duty and responsibility based on GCG principle. 7) The Board of Commissioners has established Audit Committee, Risk Monitoring Committee and Remuneration & Nomination Committee. 8) The Board of Commissioners has ensured that established Committees has been performed effectively and periodically reviewed as well as monitored the Committees duty realization. 5) Board of Commissioners member do not have family relationship each other until second heirs with other members of Board of Commissioners and/or Board of Directors. b. Board of Commissioners duty and responsibility c. Board of Commissioners Meeting Effectiveness 1) The Board of Commissioners has performed GCG practice monitoring in every business activity of the Bank. The monitoring implementation is throughout reports delivered by the Board of Directors, review from the Committees under the Board of Commissioners and several joint meetings between the Board of Directors and working unit. 1) The Board of Commissioners held 1 (one) meeting in a month that exceeded minimum requirement of 1 (one) meeting in every 2 (two) months. Throughout 2013, the meeting held by the Board of Commissioners reached to 33 meetings (Joint meeting with BOD and Sharia Supervisory Board). 2) The Board of Commissioners Decision has been stated on minutes of meeting including any dissenting opinion. TO present, the decision making is always carried by promoting collective for consensus principle. 2) The Board of Directors has performed monitoring and providing advise on the Board of Directors duty and responsibility implementation. Both of the initiative were carried both through verbal statement or on meeting forum (BOC – BOD Joint Meetings) as well as under written letter. 3) The Board of Commissioners has addressed meeting result both as recommendation and/ or advise to the Board of Directors in written statement or on meteing forum. 3) The Board of Commissioners has identified, evaluated, monitored and directed the Bank’s strategic policy implementation and approval both through written statement or directly on the meeting. d. Board of Commissioners Transparency 1) The Board of Commissioners does not take advantage of the Bank for personal, family and/or other parties benefit which may reduce the Bank’s assets or profit. 4) The Board of Commissioners has ensured that the Board of Directors has followed-up audit finding and recommendation from Bank Indonesia audit result. This is carried by overseeing the Bank internal audit action plan execution through BOD joint meeting. Annual Report 2013 2) The Board of Commissioners does not take or receive personal benefit from the Bank unless remuneration and other facilities stipulated on the GMS. 238 PT Bank Syariah Mandiri Result of the GCG Self-Assessment on Board of Directors duty and responsibility implementation is as follows: 3) The Board of Directros has attempted to implement GCG principles in carrying BUS operational cativity in every level or organizational position. a. Board of Directors Composition, criteria and independency. 4) The Board of Directors has complied with commitment that every internal and external audit finding will be followed-up. 1) KNumber of BOD members has complied with prevailing requirement who all reside in Indonesia. 5) The Board of Directors has accounted its duty implementation to the Shareholders through Annual GMS. 2) The President Director does not have financial, managerial, shareownership and/ or family relationship with controlling shareholders. 3) Board of Directors has adequate integrity, competency and financial reputation. 4) Board of Directors members appointment and/or succession has been carried by considering recommendation from the Nomination Committee or Remuneraiton and Nomination Committee. 5) All of the Boar dof Directors members either individually or collectively do not have shares more than 25% (twenty five percent) from paid-in capital of other companies. 6) All of the Board of Directors members do not have family relationship each other until second heirs with other members of Board of Commissioners and/or Board of Directors b. Board of Commissioners duty and responsibility 1) The Board of Directors is fully in charge on BUS Management. The Board of Directors has delivered optimum effort in realizing business target set by the management. In achieving the business target, the Board of Directors promotes prevailing prudential banking and sharia principles. 6) In disclosing the Bank’s policies to the employees under the Bank Circular Letter which is accessible by the Bank’s employees. The information is also disseminated throughout Morning Pray Forum, Coordiantion Meeting, Regional Meeting, Family Gathering, e-Learning,e tc. 7) The Board of Directors members do not delegate attorney to toher parties which will drive Board of Directors duty and function referral. 8) Pursuant to Bank Indonesia guideline, BSM has seeked to segregate function between operational/business with monitoring/risk management/supporting function at Board of Directors level which was realized at the end of 2012. 9) To optimize Good Corporate Governance (GCG) implementation, the Board of Directors has issued Board of Directors Manual and Procedure disclosing working and meeting schedule. c) Board of Commissioners Meeting Effectiveness 1) The Board of Directors determines strategic policy and decision through Board of Directors meeting mechanism. The Board of 2) In managing the Bank, the Board of Directors has complied with authority and responsibility as regulated under Articles of Association and other prevailing regulation. PT Bank Syariah Mandiri 239 Annual Report 2013 CORPORATE GOVERNANCE Joint Meeting, Board of Directors and Board of Commissiones Joint Meeting and BOC and Sharia Supervisory Board Joint Meeting discussing compliance agenda, sharia principle realization on the bank’s business activity. Directors meeting is held minimum once a week. 2) minutes of meeting as collective decision of entire Board of Directors members has been documented and kept appropriately. g. The Board of Commissioners has carried monitoring on the Bank Business Plan implementation. 3) Any BOD meeting decision which requires action plan has been followed-up, both by the Board of Directors and Related Division. h. The Board of Commissioners has carried active monitoring on compliance function. BSM Board of Commissioners and Board of Directors Duty Realization 2013 Result of GCG implementation ssessment as part of the Board of Directors duty and responsibility that had been appropriately carried, as follows: Result of GCG Implementation assessment as part of the Board of Commissioners duty and responsibility had been appropriately carried throughout several practices, as follows: a. The Board of Directors has carried each duty and responsibility based on Directorate. a. Board of Commissioners has a working manual b. The Board of Directors has segregated functional duty between operational/business and monitoring/risk management/supporting functions on the bank’s organization structure to prevent Conflict of Interest. b. Board of Commissioners has established Audit Committee, Risk Monitoring Committee and Remuneration & Nomination Committee that assits the Board of Commissioners duty and responsibility implementation with each respective expertise. c. The Board of Directors has disseminated spiritual message to BSM within “Defining Performance” book as message from BSM President Director to build BSM Longness and sustainable to be a great teacher and defender of spiritual civilization in years to come. Developing firm and unified as well as internalized corporate values to all BSM people. c. The Board of Commissioners has carried monitoring against the Board of Directors duty and responsibility implementation, Board of Directors policy monitoring as well as providing advise to the Board of Directors. d. The Board of Directors has carried a madnate as Chairman in various institutions or associations namely appointment of BSM President Director as Chairman of ASBISINDO. This becomes social responsibility of the Board of Directors particularly President Director of BSM towards sharia financial system progress and achievement in Indonesia. d. The Board of Commissioners has overseen and evaluated the bank strategic policy implementation. e. The Board of Commissioners has followed-up several aspects which need to be concerned and approved by the Board of Commissioners on the bank’s activities namely when the Board of Commissioners approves financing to Related Party. e. The Board of Directors has carried self and competency development program throughout various trainings, workshop or seminars which are relevant with the Board of Directors function and f. The Board of Commissioners has carried effective communication with the Board of Directors and Sharia Supervisory Board by conducting Board of Commissioners and Board of Directors Annual Report 2013 240 PT Bank Syariah Mandiri duty. f. The Board of Directors has prepared Bank Business Strategy and business achievement strategy appropriately. g. The Board of Directors has provided direct briefing and advise to BSM Management through morning pray forum in every Modnag and via other media (intranet, SMS). h. The Board of Directors has given an opportunity to BSM Management to develop self and competency in supporting duty and responsibility implementation throughout Board of Director attendance during the employee training, workshop and other similar activities opening ceremony.. facilities which can be owned or can not be owned. HResult of the review is disclosed by the Remuneration and Nomination Committee to the Board of Commissioners to be later authorized on the GMS. Disclosure of remuneration policy and other facilities is as illustrated on following table: Table of Remuneration Package Type of Remuneration Package 1. Remuneration M.Remuneration and Other Facilities 1. Remuneration Policy and Other Facilities 2. Other Facilities*) : a. Can be owned b. Can not be owned TOTAL Remuneration policy and other policies (remuneration package) are stipulated on the General Meetings of Shareholders (GMS) to the Board of Commissioners, Board of Directors and Sharia Supervisory Board. * ) din Rupiah equivalent Remuneration package which is determined by the GMS is including a. Remuneration which refers to financial (nonnatura) benefit comprising of salary, benefit, compensation as shares, bonus and other remuneration package, and b. Other facilities which refers to non-financial (natura) received facility comprising of housing facility, transportation facility, health insurance facility, telecommunication facility and other PT Bank Syariah Mandiri 241 Annual Report 2013 Total Received in 1 Year Board of Directors Person 6 Rupiah 33.168.400.399 282.919.999 2.257.751.541 35.709.071.939 CORPORATE GOVERNANCE BSM won Service Quality Award from CCSRL Service Excellence Magazine based on accessibility, service process, people, service solution assessment 2. Board of Directors Members Annual Remuneration Table of Salary Ratio Total remuneration received by the Board of Directors members annually is classified into amount of remuneration level as illustrated on following table: Table of Salary Ratio Total Remuneation *) per person in 1 Year Total BOD Members More than Rp2 billion 6 More than Rp1 billion to Rp2 billion - More than Rp500 million to Rp1 billion - Less than Rp500 million - No Description Ratio 1 Highest and Lowest Commissioners Salary Ratio 1.1 : 1 2 Highest and Lowest Directors Salary Ratio 1.1 : 1 3 Highest Directors and Employees Salary Ratio 2.7 : 1 4 Highest and Lowest Employees Salary Ratio 25.8 : 1 Remuneration package realization for the Board of Directors refers to the Shareholders’ decision as stipulated on the GMS by concerning advise from the Remuneration and Nomination Committee. *) Received in cash 3. Highest and Lowest Salary Ratio Meanwhile, highest and lowest salary ratio constituting following ratio: N. Corporate Information and Data Access Information access to all Stakeholders becomes an essential part in improving information disclosure principle both internally and externally, which is expected to assist, maintain and develop Stakeholders knowledge, understanding and positive perception to the Bank’s policy and activity. Besides using national printing media, the information is also disseminated through following channels: Annual Report 2013 242 PT Bank Syariah Mandiri 1. Duty and responsibility implementation guideline for Members of Board of Commissioners and Board of Directors, Shareholders and Sharia Supervisory Board Members. 1. Website: www.syariahmandiri.co.id. 2. Social network: Facebook, Twitter. 3. Bank Internal Magazine. 4. Television/Radio. 2. Obligation to complete Board of Commissioners approval additional form on fund provision to Related Party. 5. Recital Forum. 6. Communication media between the Bank and employees using various provided facilities such as intranet, Circular Leter, morning pray forum and other facilities 3. Prohibition to Executive Officer to approve fund provision to family members (to second heirs). 4. BSM management commitment to implement Bankers Ethical Code, BSM Code of Conduct, Title Vow and every prevailing regulation. O. Conflict of Interest Handling 5. Annual Disclosure filling by the BSM Management annualy on GIS (GCG Information System) application. The Bank has an internal regulation related with Conflict of Interest in carrying the Bank’s management duty and responsibility as stated under PT Bank Syariah Mandiri Board of Directors and Board of Commissioners Joint Decree No. 4/002/DIR.KOM dated November 26th, 2002. 6. Family relationship form implementation to new employees to prevent conflict of interest from any placement in certain operational area. 7. Head of Branch Office function implementation as the Bank’s Executive aiming to serve in compliance with regulation and optimizing internal control function (internal control system), increasing Compliance culture awareness ine very activity and mitigating compliance risk. Conflict of Interest is a condition when the Bank’s management has other interests than interest of the Company constituting self, family or certain parties’ interests. The Bank’s management has to acknowledge and aware of any activity which may bring conflict of interest as well as obligated to prevent respective condition. IF the activity is unavoidable, to immediately report to direct supervisor. 8. Punishment for BSM management, if proven committing conflict of interest action and bring loss to the Bank. The Bank has taken several initiatives to anticipate conflict of interest, as follows: No. Name (initial) Position Conflict of interest occurred at BSM in 2013 and and had been handled is as follows: Type of Transaction 1. M .A. M. Ex-Head of Branch Fictive Financing Disbursement 2. C.H. Ex-Head of Supportign Branch Fictive Financing Disbursement 3. J.L. Ex-Accounting Officer Fictive Financing Disbursement Transaction Value Description Rp102 billion Fraud on financing process related with customers, collateral and financing analysis data which incomply with prevailing procedure and regulation All of those three names have personal interest on cutomers financing process to take personal benefit. As an actualization of GCG implementation commitment, the Bank has processed based on prevailing internal regulation and reported those parties to authorized institutions to take responsibility. PT Bank Syariah Mandiri 243 Annual Report 2013 CORPORATE GOVERNANCE P. Litigation faced by the Company, Subsidairy, Members of Board of Directors and/or Board of Commissioners Central Jakarta Religious Court to Cassation (PK) at Supreme Court. The Supreme Court has issued Letter No. 22/SPMAG/C/I/V dated May 21st, 2012 which rejects cassation proposed by the Bank. On December 31, 2012 and 2011, the Bank had allocated allowance for losses estimation on the litigation amounted to Rp12,000,000,000. Litigation refers to law case both crime and civil faced by BSM during the reporting year period and has been proposed under legal process. PT AS reports a conjecture of Banking Crime to Bareskrim Polri No. LP/258/IV/2010/Bareskrim dated April 12, 2010. To the report, Investigation Suspension Order (SP3) had been issued under Police Department of Republic Indonesia Economy and Special Crime Case Director Decree no. S.Tap/34c/V/2013/Dit Tipideksus dated May 16, 2013 on investigation suspension. Litigation of the Bank in 2013 Total Litigation Civil crime - - Under settlement process 41 - Total 41 - Settled (with permanent legal force – inkracht) PT AS proposed new appeal through Central Jakarta State Court Case Number No. 404/Pdt.G/2013/PN.JKT/ PST dated September 3, 2013 that principally the prosecutor (PT AS) appealed against law action to Defendant (BSM) due the Defendant failed to carry Basyarnas decision. Hereinafter, Chairman of Judge Panel had decided on the interlocutory that the Defendant exception may be accepted and Central Java State Court did not authorize to investigate and adjudicate the case or charge the Prosecutor to pay case fee. 1. Law Case betweent he Bank and PT Atriumasta Sakti On January 12, 2009, PT Atriumasta Sakti (PT AS) sued the Bank through National Sharia Arbitrary Agency (BASYARNAS) with case registry No. 16/Tahun 2008/ BASYARNAS/Ka.Jak . disputed party on the case are PT AS as prosecutor and the Bank as defendant. Case Settlement status, Impact and Administration Penalty 2. Other Litigations From the trial process, on September 16, 2009, BASYARNAS Arbitrary Board has decided namely to impose punishment to the Bank to repay to PT AS in cash amounted to Rp878,791,366 and charged to pay other costs to PT AS as long the cost is proved with evident verified by Public Accountant Office for its validity, both regarding the evident originality or amount of the cost with estimation to Rp11,647,310,116. Value Added Tax (VAT) Issue on Murabahah Financing. In 2004 and 2005, Head and Several Branch Offices of the Bank had received Underpaid Tx Statement (SKPKB) and Dunning Notices (STP) on Value Added Tax (VAT) for January to December 2003 period from the Taxation General Directorate (Dirjan Pajak) amounting to Rp37,649,329,708, that in carrying its intermediary function, the Bank has disbursed fund based on sharia principle as murabahah financing. Under the Arbitrary Board decision, the Bank has taken legal appeal from Rejection Appeal through Annual Report 2013 244 PT Bank Syariah Mandiri Detail of SKPKB and STP is as follows: Head Office in Jakarta of Rp25,542,431,822, Branch Office in Jambi of Rp1,588,713,232, Branch Office in Solo of Rp5,830,767,262, Branch Office in Bandar Lampung of Rp2,377,922,133 and Branch Office in Pekalongan of Rp2,309,495,259. Towards aforementioned SKPKB and STP, the Bank refused to pay due to taxation legal status issues from murabahah financing transaction which at that time had not been specifically and explicitely implemented in regulationg the sharia bank’s business activity mainly murabahah financing that requires defining process. On October 15, 2009, the Government has issued RI Law No. 42 of 2009 on Third Amendment of RI Law No. 8 of 1983 on Commodities and Luxurious Goods Trading VAT applied since April 1, 2010. The RI Law affirmed that financing service based on sharia principle is considered as Non-VAT service classification. Annuity Method Implementation on Murabahah On December 21, 2012, National Sharia Board – Indonesia Ulemma Board (DSN – MUI) has issued regulation No. 84/DSN – MUI/XII/2012 on Tamwil Bi AlMurabahah (Murabahah Financing) Profit Recognition in Sharia Financial Institution. The regulation stated that Murabahah profit recognition on business carried by sharia financial institution may be conducted proportionally or under annuity method as long complied with custom prevailed among sharia financial institutions. The Bank assumed that murabahah financing is a banking service as regulated under Law No. 7 of 1992 on Banking as amended under Law No. 10 of 1998 and Law No. 21 of 2008 on Sharia Banking that the murabahah financing is exceptional on VAT calculation. This was complied with Law No. 8 of 1983 as amended under Law No. 18 of 2000 on Goods and Services and Luxurious Goods selling VAT. The Dirjen Pajak assumed that the murabahah transaction activity carried by the Bank has a VA due that the activity was carried under commodity tradining principle and murabahah transaction is not considered as banking service. Further, in 2010, the Government has issued Law Republic Indonesia Law No. 2 of 2010 on Amendment of RI Law No. 47 of 2009 on State Budget and Expenditure for Budget Year 2010 applied since May 25, 2010. On Article 3 point 2 b of the Law as well as its explanation, stated that VAT calculation on murabahah transaction in certain Sharia Banks is covered by the Government. Referring to explanation of Article 3 point 2, total Bank VAT covered by the Government amounted to Rp25,542,431,822 from total SKPKB and STP received by the Bank which was Rp37,649,329,708 as stated on previous paragraph. PT Bank Syariah Mandiri The Management was confident that mismatch between PTPN covered by the Government and TP received by the Bank will not be charged to the Bank based on the explanation and purpose of the Law. 245 Pursuant to the regulation, on January 16, 2013, Sharia Accounting Standard Board – Indonesia Accounting Association (DSAS – IAI) has issued Technocal Bulletin No. 9 to regulate and uniform annuity method implementation on Murabahah transaction. Based on Technocal Bulletin No. 9, the Murabahah transaction carried by most of sharia financial institution is principally as financing transaction. Therefore, accounting treatment for murabahah financing transaction shall refer to SFAS 55: “Financial Instrument: Recognizion and Measurement,” SFAS 50: “Financial Instrument: Presentation,” SFAS 60: “Financial Instrument: Presentation,” SFAS 60: “Financial Instrument: Disclosure: and other relevant SFAS. Annual Report 2013 CORPORATE GOVERNANCE The Bank is presently evaluating Technical Bulleting No. 9 and has not been stipulating impact to the financial report. R. Corporate Accountant Appointment of Public Accountant Office is referring to List of Public Accountant Office at Bank Indonesia. The recent Public Accountant Office will be appointed for 5 (five) years period. The Public Accountant Office appointment process will be confirmed by issuing SE No. 10/012/ UMM, dated December 24, 2008 on Public Accountant Office Appointment Manual. The Public Accountant Office appointment has passed selection process carried by Audit Service Procurement Team assisted with Accounting Division, Audit Committee, BOD and BOC after proposed on the GMS. Murabahah Related Income and Expense Under Murabahah agreement, Sharia Financial Institution (LKS) will receive income beyond profit margin namely administration fee and other financing related fees. LKS also may charge several expenses which are directly related with financing activity namely commission fee, survey fee and other fee. Direct income and expense treatment which has not been equally carire dby the Sharia Financial Institutions whether will be recognized as prepaid income/expense or income/expense during the agreement period. BSM has appointed Purwantono, Suherman & Surja Public Accountant Office (affiliated auditor of Ernst & Young international (E&Y)) with Public Accountant of Benyanto Suherman (Public Accountant registry No. 05.1.0973) addressed at Indonesia Stock Exchange Building Tower 2 Building, 7th Floor, Jl. Jend. Sudirman Kav 52 – 53, Jakarta 12190 to conduct financial performance audit fiscal year 2013 with audit and other attestation services fee of Rp820,000,000. The Public Accountant and Public Accountant Office appointment was referring to PT Bank Syariah Mandiri AGMS Decision on May 29, 2013. Respective condition becomes a notable concern for DSAS – IAI in issuing Technical Bulletin No. 5 to regulate directly related income and expense on murabahah transaction. Based on Technical Bulletin No. 5, all of income and expense are recognized in line with murabahah profit recognizion as regulated under SFAS 102. The Bank is presently evaluating Technical Bulletin no. 5 and has not been stipulating impac to the financial statements. On the Public Accountant report, DPS opinion was disclosed that BSM has complied with sharia principle. The KAP also has delivered management letter timely and able to work professionally complying with BSm interest based on professional standard and BI Regualtion. On the service fee was out of pocket expenses. Q. Shares and Bonds Buyback Pursuant to SEBI No. 12/13/DPbS, on Good Corporate Governance practice for Sharia Commercial Bank and Sharia Business Unit, dated April 30, 2010, shares and bonds buyback refers to an initiative to reduce issued shares or bunds numbers by re-buying the shares or bonds, with payment method as regulated under prevailing law and regulation. The Bank did not conduct any shares or bonds buyback in 2013. Annual Report 2013 Audit service scope was including Financial Statements audit, Compliance to Interanal Control Audit, Law Compliance Audit and Financial Performance Audit. 246 PT Bank Syariah Mandiri Public Accountant and Public Accountant Office 2013 Period 2011 2012 2013 Accountant Drs. Hari Purwantono, Public Accountant Registry No. 98.1.0065 Benyanto Suherman Public Accountant Registry No.. 05.1.0973 Benyanto Suherman Public Accountant Registry No.. 05.1.0973 Public Accountant Office Purwantono, Suherman & Surja, Public Accountant Office Registry No. 381/KM.1/2010 Purwantono, Suherman & Surja, Public Accountant Office Registry No. 381/KM.1/2010 Purwantono, Suherman & Surja, Public Accountant Office Registry No. 381/KM.1/2010 Address Audit Fee Indonesia Stock Exchange Building, Tower 2, 7th floor, Jl. Jend. Sudirman Kav-52-53 Jakarta 12190, Indonesia Indonesia Stock Exchange Building, Tower 2, 7th floor, Jl. Jend. Sudirman Kav-52-53 Jakarta 12190, Indonesia Indonesia Stock Exchange Building, Tower 2, 7th floor, Jl. Jend. Sudirman Kav-52-53 Jakarta 12190, Indonesia Rp 750 million Rp 745 million Rp 820 million Non-Financial Audit Service Unqualified - Internal Control and Law Compliance Audit - Performance Audit Unqualified - Internal Control and Law Compliance Audit - Performance Audit Unqualified - Internal Control and Law Compliance Audit - Performance Audit a. An institution where the Bank’s management (BOC, BOD), Sharia Supervisory Board or the Bank’s Executive as the institution committee. S. Non-Halal Proceeds and Realization b. Individual or institutional committee with family relationship with the Bank’s management, Sharia Supervisory Board of Executive. Non-halal proceeds and realization in Sharia Bank has to be disclosed on Good Corporate governance implementation annual report. This was as regulated under SEBI No. 12/13/ DPbS dated April 30, 2010 on Good Corporate Governance practice for Sharia Commercial Bank and Sharia Business Unit. As the actualization of GCG practice related with nonhalal proceeds and its realization, the Bank has internalized the regulation under Bank Internal Circular Letter No. 13/009/UMM dated June 27, 2011 on the Bank Social Fund Realization. The Bank Internal SE is regulating several aspects, as follows : 2. Non-Halal Revenue Non-halal revenue is the Bank’s social fund soruce comprising ofi: a. a. Ex-Penalty Social Fund, refers to fund generated from installment or other penalties which are related with transaction between the Bank and third party. b. b. Ex-Current Accounts Social Fund, refers to social fund from current account received by the Bank from placement with conventional bank. 1. Partners Institution, refers to social agency with proper track record in disbursing social fund, holding legitimate legal entity and considered as the bank’s partner in disbursing social fund. c. c. Other social fund, refers to social fund from commission, fee or in other form namely from the Bank’s partner besides mandatory income as the management’s provision. BSM disbursed social fund throughout Partner Institutions with proper track record. In 2013, BSM disbursed its social fund through Lembaga Amil Zakat Nasional Bangun Sejahtera Mitra Umat (LAZNAS BSM) under Bangun Sejahtera Mitra Umat Foundation. Following is disclosed PT Bank Syariah Mandiri social/ welfare fund procees and realization in 2013. As the realization of GCG implementation and to prevent conflict of interest, the Social Fund realization or disbursement is not allowed to: PT Bank Syariah Mandiri Opinion 247 Annual Report 2013 CORPORATE GOVERNANCE Steering Committee Core Banking SystemMurabahah 1. Determining 6 Procurement Principal Pillars Table of Welfare Fund Source and Realization Report 2013 (in Rupiah) a. Efficient Welfare Fund Source Penalty b. Effective 27.300.018.406 - c. Competitive 191.243.336 d. Transparent Grant non-halal revenue other social fund 607.935.204 Total welfare fund source e. Fair 28.099.196.946 f. Accountable welfare fund realization disbursement through BSM LAZNAS 614.916.321 total welfare fund realization 614.916.321 Gain (Loss) from currency mismatch 87.404.667 Increase (decrease) on welfare fund 27.571.685.292 welfare fund balance at the beginning of period welfare fund balance at the end of period 2.Goods and Services Procurement Procedure Pursunat to prevailing regulation and procedure, as well as concerning GCG and compliance aspects, that are: 3.437.661.500 31.009.346.792 a. Transparency T. Goods and Services Procurement 1) Partner accreditation and procurement officer function segregation. Goods and Services procurement in BSM has been carried in transparent and fair manners as well as compliance principle to maintain GCG, as regulated under SE (Circular Letter) No. 15/063A/OPS dated September 30, 2013 on Goods and Services Procurement Implementation, among others: 2) Partner accreditation based on competency based demand and past performance. 3) Transparently disclosing to partners regarding applied provision and mechanism on the procurement process. 4) Implementing transparent tender process both among users, participants and tender committee. Annual Report 2013 248 PT Bank Syariah Mandiri b. Fair b. Vendor Gathering Procurement principles in Bank Syariah Mandiri is as follows: 1) Educating partner about GCG implementation in BSM (mainly La-Risywah) in every aanwijzing, tender and partners gathering. 1) Quality 2) Legal confirmation as also stated under every Work Order, with clause of “……………….”, that every management of Bank Syariah Mandiri will not take any benefit related with your Company appointment as aforementioned procurement tender winner. 3) The partner has also committed by signing “Integrity pact” document, stating that “we are committed to establish Good Corporate Governance system by not giving and/ or taking any gratification in any form, both direct and indirect related with the partnership with the Company. c. Guarding Procurement procedure concerns compliance aspect to maintain GCG, namely the Compliance Self-Assessmetn (CSA) issuance mechanism for every procurement to Rp500 million and Compliance Certificate (CC) for every procurement exceeding Rp500 million issued by the Compliance Unit. 3. GCG Principle Implementation on Procurement Process 3) Good Corporate Governance (GCG) -- Transparent, disclosure of procurement information and mechanism. -- La Risywah. -- Compliance with prevailing regulation and procedure, adequate monitoring and always complies and implements Good Corporate Governance principle in PT Bank Syariah Mandiri c. Tender opening will be started fairly in front of tender participant and committee which is Procurement Audit Committee (KPPBJ) with team member comprising of: -- Corporate Banking &Treasury Director as Chairman -- Procurement & Services Division as Secretary -- Accounting Division as Member -- Planning Development & Performance Management Division as member -- Legal Division as member -- Division which will use Project Officer Goods and Services as member. d. GCG practice to be firmly applied in e very tender process. a. Integrity Pact Where every vendor is committed under following statement: We are committed to establish Good Corporate Governance system by not giving and/or taking any gratification in any form, both direct and indirect related with the partnership with the Company. PT Bank Syariah Mandiri 2) Delivery 249 e. Working Order (SPJ) to be issued stating following statement: “It shall be clearly stated that every management of Bank Syariah Mandiri will not take any gratification in any form related with your Company’s appointment as the tender winner Annual Report 2013 CORPORATE GOVERNANCE U. Information Technology c. Improving data communication network (infrastructure transformation) through internet network availability, bandwidth manager availability, bandwidth upgrade and standardization. These area carried to: As the largest sharia bank in Indonesia based on assets and financing disbursement, Bank Syariah Mandiri (BSM) realizes that growing customers number has to be followed by service improvement. One of the service improvement method is by continuously developed information technology reliability in every banking service and products. 1) Provide optimum support on new CNS system. 2) Ensuring 24 x 9 data network availability that will provide adequate operational network. Sophisticated Information Technology implementation and continuous innovations are carried to raise BSM competitive advantage in banking industry. Information Technology working program implemented in 2013: d. Incerasing IT infrastructure security to support operational system such as Firewall and IPS Server Farm Data Center application, proxy gateway and SIEM. Those infrastructures are applied comprehensively as IT security supporting aspects. 1. Service Supporting Appliction Dvelopment Toward “BSM Greater Ways for Greater Indonesia” initiative,” BSM seeks to build service excellent to the customers with Technology support, namely with e. Advancing IT– Helpdesk service transformation to be comprehensively implemented as IT Security Support. a. Uniforming e-Channel feature grduall that every feature will be available in entire e-Channel. f. Advancing IT – Helpdesk and command service transformation to add IP PBC for incoming and outgoing call. b. Implementing transaction verification through EDC at BSM Branch office to provide convenience, speed and security for the customers in carrying transaction as well as building corporate image as modern sharia bank g. Improving BSM outlet performance by conducting communication network link backup for all BSM Branch Office that will provide optimum service to the custoemrs. h. Cooperating with PT Pos Indonesia to build Pawn Outlet at strategic PT Pos Office to improve BSM Gold Pawn service. 2. Gradual IT Environment ReEngineering i. Cooperating with Bank Mandiri and Bank Sinar Harapan Bali as part of Saturn project by building Pawn outlet in several Bank Mandiri outlets and BSHB outlets. a. Implementing banking system improvement through CBS transformation as the sequence of new core banking system (iBSM: integrated banking system modules) development process. 3. E-Channel Features Development b. Developing business intelligence system to provide strategic information supporting bank business continuity and management decision including strategic financial performance and the Bank’s soundness information. Annual Report 2013 To provide best service to the customers, BSM is consistent in ideveloping technology using e-Channel. The features which are developed, among others: 250 PT Bank Syariah Mandiri a. Host to Host with KSEI The partnership has brought bSM as first sharia commercial bank which able to provide RDN online administration service that BSM customers (investors) are able to perform 24 hours transaction without disrupted by cut of business or end of day. b. Additional payment/purchase biller at ATM Mandiri that BSM customers are able to pay or purchase at Bank Mandiri ATM. c. BSM Cash to Cash is a cash withdrawal from Cash Transfer which may be carried through PT Pos outlet, BSM branch, Minimarket, BPR/S a. Disaster Recovery Plan (DRP) trial at least once a year. b. Periodic information technology risk profile evaluation at least once a year to be reported to Director of the Directorate. c. Implementing IT Risk & Security Awareness Program, a stakeholders awareness improvement program on information security. The method applied is by socializing through wallpaper desktop, wallpaper intranet and uploading e-learning material about Information Security. d. Preparing IT application regulation and procedure as IT process standardization. 6. Strategy in 2014 4. Human Capital Development on Information Technology Aspect To improve service quality and support corporate strategy throughout corporate plan and new core banking system transformation program, BSM will carry several programs in 2014, as follows: Information Technology implementation in banking activity also demands adequate human capital. Implemented program in 2013, among others: a. Supporting corporate plan 2014 execution. a. Performing sharing knowledge among the employees both through group discussion forum or IT article writing. b. Advancing Core Banking System (CBS) transformation by continuing new CBS implementation – 2nd phase iBSM and integrating non-CBS application to iBSM that will support BSM business development. b. Organizing “training for traininer and training for end usre” program to BSM employees in Head and Branch Office in line with New Core Banking System (NCBS) implementation. c. Preapring Information Technology System Roadmap Design and Strategic Plan for next 5 years period that will integrated the Bank business strategy with IT strategy at BSM. c. Participating on seminar, course and training related with information technology both in national and international scale d. Developing GIS (Geographic Information System) Map application to simplify strategic information layout as Indonesian map. Strategic information layout as Indonesian map is needed that the management will be easier in monitoring BSM performance in general based on the branch position. 5. IT Security Improvement Information Technology (IT) application will increase risk faced by the banking sector, including BSM. To minimize the risk, BSM implements risk management effectively and gradually based on Bank Indonesia Regulation No. 9/15/PBI/2007. e. Advancing e-channel feature development and standardization to support customers support and convenience in carrying transaction. In implementing the risk management, BSM has carried several actions, as follows: PT Bank Syariah Mandiri 251 Annual Report 2013 CORPORATE GOVERNANCE BSM held Service Excellent Workshop for the frontliners on February 11 – 12, 2013. The event was a realization of Customer Care programs carried by BSM to improve frontliners quality in providing best service to the customers and business partners. f. Continueing IT Security strengthening by implementing Vulnerability Scanner, Previledge Management, Threat Management Sytem. General Directorate, Governance Policy National Committee, Indonesia Stock Exchanve, Bank Indonesia, Indonesisa Accounting Association. g. Continuing Network Backup Link implementation at BSM outlet gradually. The award is being inspiration for BSM management to consistently and focus in implementing GCG. Every employee has to manage each unit as the Company’s well management. h. Implementing BSM Net Banking T24 and Token to shift BSM Net Banking platform and improve BSM Net Banking transaction security. Other awards won by the bank in enforcing GCG is award from rating agency, The Indonesian Institute for Corproate Goverance (IICG) who held Corporate Governance Perception Index (CGPI) for 2012 period. i. Developing debt card system using national chip in compliance with Bank Indonesia regulation and joining Visa network to expand ATM Network accessible by the BSM customers. Therefore, BSM will continuously implements GCG by performing: j. Advancing Data Center Production and DRC Backup Infrastructure Development. 1. Optimization of GCG implementation k. Continuing IT Helpdesk and Command Center Excellent Service. l. Continuing Saturn Project Development synergy with Bank Mandiri. To optimize GCG implementation and maintain sustainability on sharia banking principle, several strategies had been carried, namely: m. Continuing BSM Pawn outlet development at Post Office, Bank Mandiri and Bank Sinar Harapan Bali a. Continuously socializing GCG implementation to all management throughout intranet access (Bank SE), material dissemination on Banking Staff class or other internal training program held by the Bank. V. GCG Development BSM shall express gratitude to Allah SWT that GCG practice carried remain appreciated by the society. This was proven that BSM won fourth consecutive Annual report Awards (ARA) for 2009, 2010, 2011, 2012 period for Best Annual Financial report on Private Financial Non-Listed Category held by Ministry of Finance, Ministry of SOE, OJK, Taxation Annual Report 2013 b. Optimizing GCG Information System (GIS) application as GCG implementation socialization, implementation and monitoring facilities at BSM. 252 PT Bank Syariah Mandiri h. Strengthening Whistleblowing System through Internal Whistle Blowing System (i-Blow), CEO Line and BSM Wise application to control fraud event at BSM. The GIS application consisted of. 1) GCG practice self-assessment. 2) GoC practice Self-Assessment. 3) Annual Disclosure i. Building skill and competency for Management and Employees by providing self and competency development opportunity throughout trainings held both by internal and external parties. 4) Quarter GCG Index c. Consolidating GCG reporting to Bank Mandiri as subsidiary who participates in developing GCG altogether with Mandiri Group. The Consolidated GCG Report disclosure will be carried on semester basis. d. Orginizing GCG Ambassador Forum (exceptionally for area II) as branch Unit representative to implement GCG and CoC to all BSm management through information dissemination presented by GCG Ambassador. GCG Ambassador is expected to be BSM GCG Agent of Change in raising GCG Awareness and the bank management integrity to enforce TARProF (Transparency, Accountability, Responsibility, Accountability, Professional and Fairness) GCG principle. e. Bolstering TARProF (Transparency, Accountability, Responsibility, Accountability, Professional and Fairness) GCG principle implementation to be carried consistently to build corporate image and attract the investor, enhance customers service quality, cost efficiency (BO/PO), longterm business growth as well as national and international awards for the Bank. k. Advancing Internal Circular Letter convertion related with GCG including principal regulations such as GCG benefit, TARProF principle implementation on GCG, BSM GCG realization, reward & punishment, GCG principles and its practice, GCG Self-Assessmetn (SA – GCG) implementation period, SA – GCG key aspect, SA implementation and reporting to BI. 2. Assessment from External Agency BSM always participates on GCG assessment held by external party (independent agency) to measure itself regarding public opinion on GCG Implementation at BSM. f. Carrying several efforts to realize compliance commitment against bank Indonesia Regulation implementation related with GCG practice on Sharia Banking. The Commitment is actualized through an obligation in implementing TARproF GCG principles in carrying daily duty and responsibility to the Bank’s Management. In 2013, the Bank participated on External Party GCG assessment programs, as follows: a. Corporate Governance Perception Index (CGPI) held by The Indonesian Institute Corporate Governance (IICG) carrying the theme “GCG on Knowledge Perspective.” CGPI Program is a stakeholders perception assessment program on GCG implementation at BSM carried independently. The Bank views the urgency to participate on the program to assess stakeholders perception on GCG implementation at BSM objectively. BSM won The Most Trusted Company predicate. g. Implementing refreshment test to assess the bank’s employees capacity related with their assignments. Employees’ understanding become important for the bank’s management to ensure that the bank’s management has carried duty and responsibility based on prevailing system and procedure than referring to daily custom. PT Bank Syariah Mandiri j. Supporting the bank’s compliance enforcement based on PBI No. 13/12/PBI/2011 on Compliance Function implementation for Commercial Banks by providing compliance training on Branch management compliance conduct to realize the Bank’s compliance culture. 253 Annual Report 2013 CORPORATE GOVERNANCE b.Accountability b. Annual Report Award 2012 1) GMS Implementation (Annual and Extraordinary); Award for Company’s Annual Report both SOE/ ROE, Private, Listed or Non-Listed companies held by Ministry of Finance, Ministry of SOE, BI, Taxation General Directorate, Bapepam LK, Governance Policy National Committee (KNKG), Indonesia Accounting Association (IAI). The highest assessment weight is Good Corporate Governance (GCG) practice with 35% contribution and BSM obtained high score, 10 point higher from 31.29% (2011) to 31.39% (2012). ARA 2012 is the foruth ARA award for the BSM. 2) Management, Committees, Executives and Related Party Internal Meetings; 3) Balanced Scorecard (BSC) utilization to manage performance; 4) Cost Efficiency in entire units; 5) Monthly and quarter assessment through the Bank Business Plan realization montiorign for unit level at Head and Branch Office; 3. GCG Principle Implementation 6) Performance Contract and Performance Appraisal for all employees; Principally, GCG principle optimization and development carried at BSM comprising of 5 (five) principles of Transparency, Accountability, Responsibility, Professional and Fairness (TARProF), as follows: 7) BSM unit development based on performance. c. Responsibility a. Transparency; 1) Internal SE/Manual/Policy Update/Revision; 1) Homepage Management; 2) Regulator (BI) Circualr Letter and/or manual internalization; 2) Intranet facility utilization and Morning Pray Forum of BOD and BSM Management; 3) Compliance against regulator provisions (Law, PBI & SEBI, PSAK, PPATK, DSN Regulation, etc); 3) Finacnial Statements & GCG Self—Assessment Report publication at Mass media, Annual Report and the Bank homepage; 4) Corporate Social Responsibility (CSR) activity which mostly synergixed with BSM Umat LAZNAS i.e. Zakat, Infaq, Sodaqoh, Qardhul Hassan, BSM employees blood donation event quarterly, monthly orphan donation, scholarship, mass circumcision for poor society and book donation to several schools under Smart Parenting program, natural disaster relief. 4) Financial report and profit sharing publication periodically through brochure/leaflet to the customers; 5) BSM Management remuneration disclosure on GCG report; 6) Board of Commissioners and Sharia Supervisory Board working procedurel 5) SISKOHAT implementation; 7) Internal regulationupdating under the Bank SE at intrent which is accessible by all of BSM Management; 6) Micro & SME Financing disbursmenet; 7) New internal regulation report disclosure to BI; 8) Internal Fraud > Rp100 million disclosure Annual Report 2013 8) Best service and concern to customers. 254 PT Bank Syariah Mandiri d. Professional Centre Program; 7) Equal treatment to the Stakeholders; 1) Risk Opinion, Compliance Certificate, Compliance Review, Compliance Opinion/ Note Issuance. 8) Customers service improvement program W. Corporate Values 2) Manual and Procedure Committee (KKS) Decision for Internal Regulation and Risk Management Committee (KMR) issuance; On its 14th anniversary, BSM implemented “Stronger Fundamentals for Greater Indonesia” tagline as a milestone that BSM keeps moving forward and evolving in building Indonesia. Carrying the tagline, BSm people is enforced to innovate and improve self-quality toward brighter future and establish “The Great BSM for Greater Indonesia.” 3) External Appraisal, External Auditor service hiring for auditing Financial Statements; 4) Audit held by Bank Mandiri, BSM – IAU; 5) Strengthening Compliance and Risk Management Unit; 7) Updating list of partners, appraisal, Notary, External Auditor; BSM “ETHIC” shared value remains the foundation of daily conduct. ETHIC is being the “tone” for BSM people in developing Corporate Culture. In BSM, ETHIC values is wrapped by foundation of Defining Works internalized by all BSM employees. Every BSM employee regards the Work as Holy War and Preaching activity. 8) Appointing Commissioner and Independent Party on the Committees; Throughout 2013, BSM had carried corporate values strengthening program under various activities, as follows: 9) Improving the Bank employees’ skills quality; 1. Spirit of the Week. 6) Executing tender through Procurement & Audit Team (TPPBJ); 10) Employees competency based on each Job Description. ETHIC core behavior discussion carried at Morning Pray Forum in every Monday attended by Board of Directors and Employees at Head Office, also listened by all of employees at Regional Office, Branch Office and Supporting Branch Office. e. Fairness 1) Human Capital Strategy Implementation; 2. Management’s message in every meeting. 2) Employees reward; 3. Coordination Meeting and BSM Major Event Theme. 3) Employees punishment for they who violate discipline as training, warning (SP1, SP2, SP3) and dismissal for fault employees (fraud); 4. Employees Training Module. 5. BSM Front Liners Competition. A front liner competition nationwide starting from Teller, Customer Service to Security. BSM Front Liners Comeptition is an award for BSM front liners who has delivered best service both to the custoemrs or other third parties. 4) Employees and Executives mutation, promotion/rotation/demotion; 5) New employees screening program implementation, mainly related with family relationship; 6. BSM Corproate Social Responsibility. As an actualization of BSM concern to the stakeholders generally both in humanity and environmental aspects, 6) Tender execution, i.e Employees Assessmetn PT Bank Syariah Mandiri 255 Annual Report 2013 CORPORATE GOVERNANCE Discussion once in a month, Public Speaking Competition, Environment Preservation, donation to several social agencies, and other activities. BSM carried various social activity (CSR), as follows: a. Partnership Program. Creating society independency in achieving longterm welfare improvement in form of capital and working infrastructures assistance. b. Environmental Development Program Conducting various activities related with scholarship for less advantage family, mosque, Islamic school, and other public facilities building/ renovation, donation to dhuafa, health assistance, mass circumcision, blood donation and other activities held by Head and Branch Offices in various area. The activities are concerete evidents that BSM continuously develops sustainable corporate cutlrue to support BSM vision to be a dominant Sharia Bank and top 10 among commercial banks in Indonesia. Corporate Values (ETHIC) presently evolves and toward to be the Corporaet Culture as the identity for entire BSM people exceptionally. X. Code of Conduct 1. Code of Conduct Existence c. BSM Lets Read Periodically, Head Office of BSM through Readers Club held book discussion event carrying various themes. The book discussion event is also held periodically at branch and supporting branch offices. One of most historical BSM Lets Read activity is Concurrent Book Discussion event at Head Office and 123 Branch Offices. The event won MURI World Record as “Concurrent Book Discussion in Most Places” Code of COdnuct (CoC) is part of Good Corporate Governance (GCG) or as the explanation of GCG in practical term as ethical conduct of BSM people towards the Stakeholders. CoC is a daily activity per case of individual works. CoC enforcement will support Company’s management in implementing GCG principle. The Corporate Governance principels would not be existed unless supported by optimum CoC implementation. 7. BSM Club 2. Code of Conduct Apsect Bank Syariah Mandiri meets its employees demand to express their self. Through BSM Club, the employees may develop passion/desire in various activities such as Readers Clubl, Smiling Club, Photography Club, Adventure Club, BSM Sports Club with various sports and Syariah Mandiri Employess Wives Association (KARISSMA). Conde of Conduct implementation consisted of several aspects, as follows: a) Conflict of Interest’ the Bank’s management is obligated to acknowledge any activity which may drive conflict of interest; BSM Club held various activities carrying ETHIC corporate values as the foundation, such as Book b) Position Abuse; the Bank’s management is prohibited to conduct authority abuse and takes direct and indirect benefit related with the Bank’s business activity for personal, family or other aprties’ interest. c) Confidentiality; the Bank’s management is obligated to preserve information received which only authorized form inernal party, Annual Report 2013 256 PT Bank Syariah Mandiri custoemrs data and understanding external party information disclosure. d) Insider Treatment; the Bank’s management who holds confidential information is prohibited to take personal, family or other parties benefit; e) Data Integrity and Accuracy; the Bank’s amangement is prohibited to perform any fraud by manipulating data or information to take benefit, either for personal, family or other parties interest and obligated to disclose report data accurately; f) Banking system integrity; the Bank has to suspect and perform preventive action or not being involved on any activity which may harm banking system integrity; g) Employees account management; Employees account has to be managed appropriately without any abuse for unfair transaction; h) Annual Disclosure; the Bank’s management mainly at minimum officer level has to fill annual disclosure on Code of Conduct implementation in annual period; i) La Risywah Disclosure; the Bank’s management and related/affiliate dparty with BSM are prohibited to take benefit and gratification in any form from the customers/partners or other third parties. The prohibition regulation in form of statement during the customers financing process or Code of Conduct poster which has to be placed at strategic location. PT Bank Syariah Mandiri 257 Annual Report 2013 CORPORATE GOVERNANCE 3. Code of Conduct Dissemination Code of Conduct continuous implementation to obtain optimum practice from entire BSM management. a) CoC orientation is started since the new employees signed working contract that the Bank’s employees and management are prohibited to take reward/gratification in any form from the customers or partners of the Bank’s activities. Moreover, new employees received deeper understanding on CoC during sharia banking in class session. Funding/Financing Customers, BSM Partners/Vendor Financing Customers Transaction Process b) Customers financing process has to disclose statement signed by the customers during the financing agreement not to give reward/ gratification in any form to the Bank’s management. c) Financing process has to be also equipped with Boar dof Commissioners approval requirement form for fund provision to Related Party. BSM Financing/ Funding Product d) Providing opinions related with activity/action from working unit which may dirve Conflict of Interest. e) Disseminating compliance memo during current year period through related Division as a reminder for the Bank’s management related with CoC violation which had been committed and opinion to the Bank’s management to prevent such condition. Financing Customers Transaction Process Selection Process to Tender with Partners/ Vendors f) Internalizing BSM ETHIC(Excellence, Teamwork, Humanity, Integrity, Customer Focus) shared values core behavior in every morning pary event held by the Bank’s management. This requied to raise the Bank’s management awareness to continuously perform sincerely and responsibility as well as professionally. Annual Report 2013 258 PT Bank Syariah Mandiri COC Violation Verificaiton Process a. La Risywah Yes b. No Kick Back Yes Punishment for Employees No c. No Special Payment No STOP COC Violation Verification PT Bank Syariah Mandiri 259 Annual Report 2013 Advancing Financing Process CORPORATE GOVERNANCE Y. Whistle Blowing System Starts Bank Syariah Mandiri is committed to conduct the bank’s operational in compliance with sound banking standard and implementing Good Corporate Governance (GCG). One of the commitments is that BSM develops a system for the Stakeholders to deliver good corporate governance principle and Bank ETHIC shared values violation report. Preparing Report Continue the 1 Whistle Blowing ystem is the bank’s internal or external party reporting system on fraud event occurred at BSM circumstances and/or involving BSM employees and/ or using the Bank’s facilities which may bring loss or loss potential both financial or non-financial and both directly and indirectly to the Bank, customers or other parties. report to IAD 1.Direct Report 2.Telephone 3.E-Mail 4.Letter 2. I-Blow 5.B-WISE 6.Iblow The Whistle Blowing Channels are as follows: 7.Faks 1. Phone 2.Mail 3. Electronic Mail 4.B-WISe Punishment for BSM management if proven committing conflict of interest and encourage loss to the Bank. 5.CEO line A direct reporting system to President Director of BSM 6. iBlow (internal Whistle Blowing System) A confidential IT-based fraud reporting system provided by BSM on Compliance Inforamtion System (SIK) for BSM management to report fraud or other violation committed by internal party. Internal Whistle Blowing System (iBLOW) is an essential reporting channel for the BSM management to eradicate fraud committed by internal party of BSM, that the event/case can be minimized toward Zero Fraud. Annual Report 2013 260 PT Bank Syariah Mandiri Flow Chart Whistle Blowing System A Initial Continue the report to IAD 3. Information Review B-WISE 5 4 CEO Line Evident Analysis 6 A. 10 No Adequate Evident 13 Investigation Audit 7 B. Yes Accepts Audit 11 A. Exsum Audit 14 Eligible Preparation Eligible 8 Executive Summary B. No Granting 12 Disposition Documentation or Continue 9 15 Finished PT Bank Syariah Mandiri 261 Annual Report 2013 Exsum to BOD COMPLIANCE REPORT Implementation of the Bank’s operational compliance is going better within the implementation of Compliance Procedure to comply with Bank Indonesia/OJK as well a other prevailing regulations Annual Report Laporan Tahunan 2013 2013 262 PT Bank Syariah Mandiri Bali - Sculpture art. PT Bank Syariah Mandiri 263 Annual Report Laporan Tahunan 2013 2013 COMPLIANCE REPORT process such as SIT/UAT, Mock Run (1,2,3), go live and weekly meeting preparation, etc. A.Compliance Practice in 2013 Compliance practice of BSM in 2013 was appropriately carried and referred to PBI No. 13/2/PBI/2011 dated January 12, 2011 on Compliance Function Implementation in Commrecial Banks. Compliance of working unit in conducting business activity becomes the Compliance Division (CPD) monitoring to ensure that: C.Compliance Report 1) Monthly Report A Branch PKP activity report in guiding Unit compliance within one month period. The Brnach PKP monthly report namely consists of profile of Unit Head and supervised units, Business unit target realization, Branch PKP audit scope, status of CTKP and previous period cases, internal/external udit finding settlement monitoring, audit scope and principlas of violation on reporting perod, etc. 1) Compliance function has been appropriately carried and no violation acted by BSM management. 2. Compliance Risk has been mitigated that will not violate BI regulation and BSM commitment with BI which may potentially bring punishment for BSM. 3. Compliance culture has been implemented reflecting from conduct and behavior of branch that complies in carrying business activity based on prevailing regulation 2) Compliance on Site Supervision (COSS) Result Report A report of Branch PKB audit result to Branch Office/ Supporting Branch Office outside the PKP area. COS result report contains Branch Office/Supporting Branch Office Unit compliance as PKP audit object during the COSS implementation. B.Compliance Monitoring BSM has carried Unit compliance monitoring throughout several activities, as follows: 1) Implementing Risk Based Compliance (RBC) as a tool to provide illustration on compliance level in certain unit. RBC implementation drives Compliance Supervisor (PKP) at Branch to be more focus and accurate in determining business unit with high compliance risk to enter compliance review held by PKP in branch level. 2. Carrying thematic audit in cooperation with Internal Audit Division (alliance) particularly for Syariah Funding Executive (SFE) audit, Cash Count and Employee Financing which were carried at 2nd Semester of 2013. Result of thematic audit became IAD evaluation material to strengthen internal audit in BSM. 3. Guiding BSM Core Banking System Implementation for several financing modules related with the Annual Report 2013 Compliance monitoring activity of all working unit is carried by Compliance Division/PKP by producing several reports, as follows: 3) Incidental Report A Branch PKP report to CPD related with violation/ fraud indication found by Branch PKB during the unit audit. Besides incidental report, PKP applies incidental report, PKB applies Flash Report (FR) as a tool of violation/fraud indication report to CPD Head with also sent to Director who supervises Compliance Function as a prevention of higher operational loss. D.Compliance Index Realization 264 Annual average compliance index in 2013 decreased by 1.85 point from annual index score booked in 2012. The decrease was due to shifting on compliance index PT Bank Syariah Mandiri BSM held PKP employee development training and workshop for branch offices. In this event, Code of Conduct soft-launching was also conducted. workshop for branches. On this event, Compliance Code of Conduct soft launching was conducted: component on APU/PPT index and GCG index where APU/PPT score applies new tool as Self-Assessment Checklist for branch and division which has not been equipped by respective unit discipline, and GCG Index score in 2013 was no longer applies Annual but Quarter Index GCG assessment. BSM held employee PKP strengthening training and Table of Compliance Index No 1 2 3 Corporate Compliance Index (CCI) Compliance Risk Index (CRI) Compliance Certificate (CC) 4 5 6 Compliance Self Assessment (CSA)* Zero Defect (ZD) Regulation Index (RI) 7 8 9 10 11 12 13 Division Compliance Index (DCI) Branch Compliance Index (BCI) PKP Performance APU dan PPT Index Compliance Procedure Index Code Of Conduct (CoC) Index GCG Index Average value Index/month description: T = High PT Bank Syariah Mandiri Des’13 (Weighted) Period/Month Parameter Okt’13 4.72 4.50 100% Nov’13 4.67 4.50 100% Des’13 4.63 4.40 100% Weight 5% 5% 9% 100% 100% 100% 9% 92.57 92.99 92.29 9% 92.81 99.15 99.15 5% Period/quarters Trw II’13 Trw III’13 Trw IV’13 96.26 96.04 96.07 9% 87.98 86.35 86.35 9% 78.76 78.16 78.16 9% 81.83 82.68 74.33 9% 96.86 94.05 90.91 5% 84.96 81.24 81.65 8% 81.93 81.20 79.24 9% 90.13 90.40 89.13 100% M = Moderate ST = Very High 265 Annual Report 2013 Criteria Value 4.63 4.40 9.00 T T ST 9.00 8.31 4.95 ST T T 8.64 7.77 7.03 6.69 4.54 6.53 7.13 8.86 T M M M T T M T COMPLIANCE REPORT The review becomes actualization of Good Corporate Governance, mainly on Professional principle. Result of the review is also addressed to Units which is related with the regulation to be implemented appropriately, including fulfillment of action plan set by the regulator E . Compliance System The Bank’s Compliance System is carried through series of process and stages to ensure Bank’s compliance on prevailing regulation: 5. Compliance Information System 1. Compliance Procedure Compliance procedure is implemented by BSM to ensure that working regulation and procedure have been implemented by working unit. Compliance Procedure is a set of working manual as check-sheet which is used to assist the branch to monitor working procedure which has not been implemented by related unit. BSM has implemented 17 Compliance Procedures at Branch and 9 Procedure at Head Office Division. 2. Compliance Review The review is aimed to ensure that every BSM regulation, policy and standard operating procedure has complied with prevailing regulation such as Law. Bank Indonesia Regulation, National Sharia Board Regulation, Financial Service Authority Regulation and other external regulation. The compliance review process is bolstered on its implementation through the establishment of System and Procedure Committee. a. a. Branch PKP performance using Key Performance Indicator (KPI) aligned with audit object at Branch. Therefore, Branch PKP performance is measurable in monthly, quarter, semester and annual period basis. b. Regulation folder which enables BSM employees in looking up external regulation altogether with the latest regulation status (revoked, revised or applied). The facility is also equipped with search engine by words, that employee will be able to look up the regulation deeply to the regulation content. c. SIK capacity in providing push email has also be implemented to identify every issued external regulation mainly related with regulation from Bank Indonesia. If there is any new regulation published on the website, SIK will send e-mail to executives related with the latest external regulation issuance. d. Third Party reporting reminder that has been developed by SIK considering if any current due reporting obligation to Third Party, SIK will send push e-mail to certain officer who handles the reporting process. e. iBlow, a module on SIK to deliver fraud event to be acknowledged by every BSM employee. To support whistleblower data as well as the report confidentiality the module is carried for encryption that the data security will be more guaranteed. f. Paperless Reporting tools such as for Compliance Procedure Report, Zero Defect Report, Compliance Certificate Report and Branch PKP Report. g. To ensure compliance function implementation at the division has been carried in compliance with Bank Indonesia regulation, CPD has applied Compliance Checklist for Division (CCfD) to be implemented at 3. Compliance Opinion and Compliance Note Compliance Opinion is a compliance opinion disclosure to President Director on the upcoming taken policy, mainly strategic and operational policy. On the other hand, Compliance Division may also deliver recommendation to Compliance Director or other Units related with the decision making process. 4. External Regulation Review A review on external regulation delivered to the Compliance Director to assess impact to the Bank. Annual Report 2013 266 PT Bank Syariah Mandiri BSM held Internal Control & Anti Fraud Socialization on January 13, 2013. The activity was participated by branch office executives from entire Regional 1 – V Offices as BSM commitment realization to achieve sustainable growth. Head Office, with explanation as follows.: 1) CCfD us a compliance tool containing obligation provision which has to be implemented at division level to prevent compliance risk due to incompliance against Bank Indonesia regulation. 2. CCfD is attached as Compliance Function at division level to remind the bank’s obligation fulfillment to Bank Indonesia as stated under PBI and SEBI as well as encourage Compliance Culture implementation at division consistently in carrying prevailing external regulation. F. Monitoring & Supporting The Bank’s Monitoring and Supporting practice throughout 2013 was including: 1. Periodic Reporting a. Monthly Report 1) Compliance Certificate Issuance Recapitulation Report to Compliance Director. 2) Compliance Monitoring Report to Compliance Director. 3) Working Plan Realization Report. 4) Corrective and Preventive Action Note (CTKP) Report. 5) Balance Score Card (BSC) Report. 6) Zero Defect and Compliance Index Division Report b. Quarter Report 1) Quarter Branch Compliance Index. 2) Duty and Responsibility Implementation Report of a Director who supervises Compliance Function to President Director with notification to President Commissioner. PT Bank Syariah Mandiri 267 Annual Report 2013 COMPLIANCE REPORT is carried to ensure that the management has taken complied decision against Internal Regulation (SE, SOP and Letter issued by the Bank), and external (Law, PBI, DSN Law, etc.) in general (population). High assessment object volume (even) in entire unit will be carried under several mechanism, as follows: 3) Duty and Responsibility Implementation Report ofQuarter report of the Director who supervises Compliance Function. c. Semester Report Duty and Responsibility Implementation Report of a Director who supervises Compliance Function to Bank Indonesia with notification to President Commissioner. Duty and Responsibility Implementation Report of a Director who supervises Compliance Function to Bank Indonesia. a. Compliance Certificate processed by Compliance Unit (SKK), and b. Compliance Self-Assessment particularly for Head of Branch Office/CSAKC processed by business unit. c. Inherent Compliance Self-Assessment (CSAM) carried by financing risk assessment unit as the implementation of financing four eyes principle. 2. Index Realization Monitoring a. Monthly Index Monitoring 1) Corporate Compliance Index (CCI) 2) Compliance Risk Index (CRI) 3) Compliance Certificate (CC) 4) Compliance Self Assessment (CSA) 5) Zero Defect (ZD) 6) Regulation Index (RI) b. Quarter index Monitoring 1) Division Compliance Index (DCI) 2) Branch Compliance Index (BCI) 3) PKP Performance 4) APU & PPT Index 5) Compliance Procedure Index 6) Code Of Conduct 7) GCG Index 2. To optimize compliance process on approval process, the Management determines several strategic initiative aiming that the management’s decision to remain comply, as follows: a. Increasing prudential banking by processing financing with limit to Rp30 billion to be approved by Financing Committee has to issue Compliance Certificate; b. Implementing Compliance Certification Implementation Optimization Movement (C-Max), aiming to enhance audit coverage target and Compliance Certificate issuance set by the management. The movement is carried throughout several pillars namely through Awareness, Coverage, Control and Counseling Pillars. 3. Monitoring of Compliance Practice through Compliance On Site Supervision (COSS) G. Compliance Assessment 1. Conducting compliance assessment review on the Bank’s management decision against financing disbursement plan approval, fund placement (investment). Scope of financing aspect assessment including for new, additional, roll-over and restructured financing. The assessment Annual Report 2013 CSA and CSAM result is periodically reviewed by SKK by sampling to ensure conformity and optimization of assessment carried by business unit and financing risk management unit. 268 Assurance that BSM had implemented the regulation appropriately throughout 2013 period, reflecting from audit coverage target achievement, though has not been balanced with issued Compliance Certification achievement as stipulated under Bank Business Plan (RBB) in 2013. PT Bank Syariah Mandiri 3. Compliance Unit delivered Compliance Note on upcoming financing proposed by Business Unit and Financing Risk Assessment Unit to Financing Committee. Compliance Note issued will concern SKK Independency during the financing approval process. Compliance Note issued by SKK is restricted on financing limit as the authority of Financing Committee at BOD Level whose scope becomes assessed aspects and being scope of compliance assessment through Compliance Certificate mechanism. Compliance Note issuance philosophy is series of “slap comply” process during the compliance assessment process through Compliance Certificate proposed by business unit to Compliance Unit. 4. Recommendation on the Bank internal regulation issuance such as Policy draft, SE, SOP has complied with prevailing Bank Indonesia Law and Regulation. Providing recommendation on regulation implemented during the execution of SOP Committee (KKS) regulation, thoroughly several compliance aspects and prudential banking principle implementation contained on policy draft, SE, SOP including improvement feedback. b. Enhanced Due Diligence (EDD) Profile Mapping Implementation on high risk customer, namely: 1) 2) 3) 4) High Risk Customer/Job High Risk Customer/Business High Risk Country High Risk Product 2. Effectiveness to Anti Money-Laundering (APU) and Terrorism Financing Prevention (PPT) Program Implementation In 2013, APU and PPT program implementation was improved from the realization in January period with index 3, Good predicate with moderate risk profile to December 2012 with index 2, Better predicate with Low risk profile. This was due to the implementation of APU and PPT program at Head Office, Supporting Branch Office and Cash Office as well as Division level. Within the improvement on BSM APU and PPT compliance index, the risk profile level of BSM APU and PPT is Low. Following is BSM APU and PPT program implementation index for 2013 period . H. Anti Money-Laundering (APU) and Terrorism Financing Prevention (PPT) Unit (SKAP) 1. Effectiveness of Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) Implementation a. Customer Due Diligence (CDD) Implementation 1) Customers Profile Monitoring through CIF Data Completeness. 2) Financing Customers Profile Monitoring through APU and PPT Checklist on Financing sector. 3) Data Update PT Bank Syariah Mandiri 269 Annual Report 2013 COMPLIANCE REPORT Grafik Indeks Implementasi Program APU/PPT APU/PPT Program Implementation Index Score Index Prediacte Risk Profile >95-100 1 Very Good Very Low >85-95 2 Better Low >75-85 3 Good Moderate >65-75 4 Less Good High 0-65 5 Not Good Very High 3. Know Your Employee (KYE) Implementation Effectiveness a. Employees candidate recruitment screening process is carried on profile and track record with possibility of money laundering and terrorism financing crime in compliance with SE No. 12/0212/SDI, dated September 15, 2010 on Employees Recruitment and Selection Procedure. HR Management Program 1) CPD – SKAP implements additional material program related with frequent case occurred at branch on SQUAT application. 2) CPD – SKAP conducts HR development by intensifying SKAP Staff through telephone, mailing list, etc. 3) CPD – SKAP carries BSM APU and PPT training monitoring and implementation for Front-liners, Retail Banking and Operation Banking Staff at Al-Azhar Learning Centre. Annual Report 2013 b. New Employees Screening c. Existing Employee Screening Screening program is continuously carried by HCD applying employee checklist screening on position promotion process, based on regulation to reach 100%. 270 PT Bank Syariah Mandiri List of New and Promoted Employees who had passed screening for 2012 and 2013 period, as follows: Employees Promotion 2012 - 2013 No. Month Total new employees 2012 Total Promoted Employees 2013 2013 1 January 9 100 14 23 2 February 27 23 29 11 3 March 18 52 51 29 4 April 78 25 36 32 5 May 60 31 10 102 6 June 54 30 29 40 7 July 32 31 41 69 8 August 38 22 8 69 9 September 75 14 26 40 10 October 71 10 0 55 11 November 55 35 70 59 12 December 55 17 38 24 Total 572 390 352 553 4. Socialization of APU PPT Implementation 2012 BSM implemented several APU and PPT implementation socialization program, as follows: a. SKAP Staff Workshop for Region III; b. Recent APU and PPT Circular Letter socialization to SKAP Staff under APU and PPT Online Test Refreshment Program; c. APU and PPT related information dissemination through SKAP Staff mailing list; d. Providing material on BSM APU and PPT training for Front-liners, Retail Banking and Banking Staff Operation . PT Bank Syariah Mandiri 271 Annual Report 2013 CORPORATE SOCIAL RESPONSIBILITY BSM cooperate with LAZNAS in carrying out CSR activities. Annual Report Laporan Tahunan 2013 2013 272 PT PT Bank Bank Syariah Syariah Mandiri Mandiri South Sulawesi - Authentic Toraja Tongkonan house miniature artwork PT Bank Syariah Mandiri 273 Annual Report Laporan Tahunan 2013 2013 CORPORATE SOCIAL RESPONSIBILITY U nder triple bottom lines approach comprising of economic indicators, environmental indicators and social indicators, BSM is expected to bring benefit to the shareholders but also to broader stakeholders which are the customers/customers, society and environment. Thus, BSM seeks to optimize Company’s profit to be in line a purpose to provide highest benefit to people and planet. BSM assures that within holistic approach will support sustainable development purpose, refers to a development performed to meet current generation needs without sanctifying future generation interest. In practicing sharia banking business, the Bank also has carried various Corporate Social Responsibility (CSR) as a feedback of currently practiced business process. The realization of respective responsibility is namely social responsibility to employees (occupational), customers/ depositors, society (non-customers stakeholders) and surrounding environment. BSM consistently carries Corporate Social Responsibility (CSR) as the realization of Company’s concern and appreciation to the society who has trust and support on sharia banking business process. given A.CSR Policy Constituting the fourth mission of BSM is to develop sharia universal values, as Value-Driven Company, BSM also has “ETHIC” shared values that is continuously implemented on Annual Report 2013 264 PT Bank Syariah Mandiri working environment. Humanity as part of the shared values has one of key behaviros which is Social & Environment Care: having sincere awareness to environment and social community. On the CSR practice implementation, BSM develops partnership with BSM LAZNAS/partners in disbursing zakat fund of the Company and implementing Humantiy program as well. The reference of CSR program implementation is under BSM and BSM LAZNAS No. 12/410-PKS/DIR, No. 09/001/LAZBSM/DIR dated November 12, 2010 on Zakat and Program Fund Disbursement. BSM realizes that Corporate Social Responsibility (CSR) is an important aspect on the Bank’s development. The Bank brings CSR as long-term program of the Company that in achieving business sustainability, the Bank seeks to deliver optimum performance for the shareholders and considers how to contribute optimally on social and environmental aspects. products and services offered by the Bank. 1. Synergy with Laznas The Bank disburses zakat fund of the Company (Bank), Bank’s employees, customers, and public to the needy by establishing synergy with BSM LAZNAS. The disbursement is carried throughout beneficiary and advantageous for the society by involving BSM employees, BSM LAZNAS and surrounding community. CSR Activity in cooperation with BSM LAZNAS executed several program, as follows: a. Mitra Umat 1) Micro Entrepreneurs Community economy development and empowerment through capital assisstance, training and individual business assistance. 2) 2) Micro Society Community economy development and empowerment through capital assisstance, training and business assistance dedicated for LKMS. In carrying CSR activity, the Bank applies profit, people and planet balance or widely acknowledged as triple bottom lines approach. The Bank does not only chase profit but also promoting people and planet aspects. The bank attempts to achieve “triple bottom lines” balance in achieving its purpose that will be able to provide added-value to the Stakeholders. b. Didik Umat Robust and sustainable profit achievement will fail to be achieved on marginal people and harmful planet condition. In modet term, it can be explained that business will not be operated on marginal social (community economy) and harmful planet condition. Therefore, the Bank is aware the importance of CSR as an effort to achieve balance in supporting business sustainability that the final goal in meeting the Stakeholders’ interest will be achieved. The Bank consistently constitutes Corporate Social Responsibility (CSR) as a realization of the Company’s awareness as well as appreciation to the society which has provided trust and support on sharia banking business process. The Bank’s business sustainability is related with the society participation in pursuing various sharia banking PT Bank Syariah Mandiri 265 Providing education assistance (scholarship) to the needy and seeking learning process continuity. The donation is also including learning facility and infrastructures. c. Simpati Umat 1)Health Assistance to the needy on health sector including its facility and infrastructure. 2) Natural Disaster and Environment Assistance to anticipate emergency response and actively reduces impact of social disaster, also actively improves or elevates environment quality generally Annual Report 2013 CORPORATE SOCIAL RESPONSIBILITY That the CSR program implementation can be effective, every CSR program of the Bank has preceededly assessed via survey and surrounding environment and community mapping. CSR Program is prepared based on well-prepared mapping and concept that the implementation is synergized with National Amil Zakat Institution (LAZNAS) of BSM. That the program is optimally carried, CSR program is aligned with local environment condition which involves related party with the Government and local community. BSM Welfare Fund Source No 2. CSR Fund Source Fund Nominal (Rupiah) 2012 2013 830.667.606 27.300.018.406 8.472.541 - 1. Penalty 2. Donation / Grant 3. Non-Halal Revenue 453.611.371 191.243.336 4. Other Social Funds 481.628.334 607.935.204 Jumlah Sumber Dana Kebajikan 1.774.379.852 28.099.196.946 As a realization of Company’s commitment towards social activities, the Bank allocates fair and adequate budget to consistently support growing CSR program. CSR program implementation has 3 (three) fund sources which are Welfare Fund (Dana Kebajikan) and Zakat Fund. b. Zakat Fund In 2013, BSM LAZNAS has collected Zakat, Infaq and Shodaqoh (ZIS) from the Company’s (BSM) Zakat with detail as follows: ZIS Fund Source a. Welfare Fund Welfare fund source is acquired from non-halal income, penalty and other social funds. Balance at the end of 2013, CSR fund from Welfare Fund reached to Rp28,099,196,946 or booked robust growth from 2012 which was Rp1,774,379,852. No. Source 266 2012 2013 1 BSM - Corporate ZIS 14.582.880.512 19.177.801.129 2 BSM Employees Zakat 14.912.269.260 5.085.377.257 3 BSM Customers Zakat 7.100.264.051 2.524.576.250 4 Public ZIS 5.320.202.505 3.868.644.546 41.915.616.328 30.656.399.182 Total Annual Report 2013 Nominal (Rupiah) PT Bank Syariah Mandiri 3. CSR Fund Disbursement CSR Fund per Program Disbursement The Bank disburses fund, both from Social Fund, Zakat Fund and Operational Fund. Throughout 2013, BSM cooperated with BSM LAZNAS in performing various CSR activities through several activities with total fund disbursement reached to Rp32.09 billion in 2013. Detail of CSR activity fund realization is as follows: Detail of Fund Realization No No Program Zakat 133 Foundation 198 School 11 Laz 49 Mosque 57.124 Public 2 Infaq and Shodaqoh 1 Foudation 7 School 1 Laz 1 Mosque 13 Public 3 Wakaf Total PT Bank Syariah Mandiri 7.606.338.396 186.00% 2 Didik Umat 9.249.674.228 9.548.805.938 3.23% 3 Simpati Umat 9.683.048.524 14.818.633.642 53.04% 4 Dana Program 837.094.510 95.188.000 -88.63% 22.429.387.463 32.068.965.976 42.98% 30.380.812.874 1.669.225.102 18.928.000 32.068.965.976 267 % 2.659.570.201 Nominal (Rupiah) 1 Growth Mitra Umat Total Recipient 2013 (Rp) 1 Fund Realization 2013 Description 2012 Annual Report 2013 CORPORATE SOCIAL RESPONSIBILITY 4. Social Fund Disbursement Throughout 2013, the Bank realized social activity fund both through Head Office and Branch Office amounted to Rp614.92 billion. The activity is an actualization and realization of the Ban’s social responsibility to the society. Detail of fund disbursement for social activity disbursed by the Bank is as follows: B. CSR For Social Community and Environment 1. SE No. 8/001/PEM dated January 2nd, 2006 on Financing Manual Revision. Social Fund Disbursement Date January 11, 2013 February 6, 2013 February 11, 2013 February 22, 2013 April 3, 2013 April 9, 2013 April 10, 2013 April 24, 2013 April 29,2013 May 2, 2013 May 2, 2013 May 2, 2013 May 17, 2013 May 27, 2013 June 4, 2013 June 28, 2013 June 28, 2013 July 16, 2013 July 17, 2013 September 9, 2013 September 13, 2013 October 2, 2013 October 22, 2013 October 30, 2013 November 18, 2013 November 21, 2013 December 5, 2013 December 11, 2013 December 12, 2013 December 17, 2013 December 17, 2013 BSM is highly committed to CSR implementation which is related with social community and environment as stated on: Remarks Orphans donation Flood victiom donation Donation for majelis Ta’lim Assyafeiyah Donation for Betawi Youth Forum Carpet donation for Darussalam msoque Social charity program Waqf program socialization CSR donation for IB Vaganza event Education donation for PAUD Griya Bina Kijang Cinere Annisa mosque construction donation Karrisma Gunung Kidul activity donation CSR donation for YPM Darusallam Sangatta school Donation for Nurul Islam Islamic Center Mosque Construction in Bekasi Carpet donation for Al Ihsan Mosque Cemetery equipment donation Carpet donation for Nurul Yaqin Mosque Donation for MDTA - AT-Thohiriyah Carpet donation at Al Ihsan Mosque World Lupus Day 2013 donation Smart Comm Activity donation Al Ihsan mosque construction donation in Pondok Timur Mas Bekasi Carpet donation for Al Ihsan Mosque Qurban donation in Cilegon Donation for Al Jawahiriyah Islamic School Land Expansion Al Amien Mosque construction donation IPB Excellent Students Scholarship YPI Al Azhar waqf program Mass circumcision donation PMI Blood donation fleet procurement donation Donation for PIISEI Jaya Sakinah Finance book purchase donation Annual Report 2013 268 Total (Rp) 5.000.000 5.000.000 5.000.000 5.000.000 33.187.500 30.541.500 4.000.000 5.000.000 4.000.000 5.000.000 7.500.000 20.000.000 10.000.000 109.606.250 10.000.000 28.943.571 5.000.000 98.645.625 5.000.000 5.000.000 16.875.000 10.960.625 5.000.000 20.000.000 5.000.000 4.000.000 5.000.000 21.656.250 100.000.000 10.000.000 15.000.000 614.916.321 PT Bank Syariah Mandiri 2. Financing Policy Manual Book dated April 2nd, 2007 on environment management liability for financing customers as regulated under: a. Chapter II article 2012 point E on Financing Policy “the Bank has to prevent financing for business sector which do/has not complied with environment impact policy (AMDAL) that will cause environmental hazard.” b. Chapter VI point A on Earning Assets Quality of Financing Assets Quality Assessment for financing customers business prospect in relation with customers’ effort in preserving the environment. c. Chapter XI point D on Financing Disbursement Process, Sub-Capther Productive Financing Analysis. 3. Circular Letter (SE) No. 9/029-PEM dated July 26th, 2007 entitled Policy Manual Revision Chapter VI on Earning Assets Quality Sub-Chapter A.3.b.3). Financing customers business prospect assessment mainly for components related with customers’ initiative in preserving the environment. 1. Social Community and Environment Program In assessing technical/production aspects, the Bank is required to perform analysis on environmental impact, including: a. Pollution level on production process. b. Facility to prevent waste pollution/management whether has complied with the regulation or not. c. Complaints from the residents of business/plants neighborhood d. Has to comply with prevailing government regulation whether the customers/applicant has obtained AMDAL license from authorized institution. The Bank ensures that the Company’s performance has to bring positive impact to community welfare improvement. The community welfare improvement will later support the Bank’s sustainable business development. To achieve respective condition, the Bank performs various social and environment activities, as follows: a. Partnership Program CSR realization on community economy development sector is aimed to establish public independency in achieving long-term welfare improvement. CSR program in this sector is carried out by providing capital assistance, working facility support and other programs. Partnership Program CSR No 1 Activity Micro shop customers assistance and training activity Area Total Recipient Indonesia 1.748 People Nominal (Rp) 759.304.190 2 LKMS Training expense assistance Indonesia 811 People 671.589.492 3 Entrepreneurship training donation Indonesia 1.113 People 543.658.677 4 Independent Capital National Project (PNPM) Training Indonesia 696 People 955.712.000 5 individual group capital assistance Indonesia 37 People 1.307.250.000 6 Business group capital assistance Indonesia 216 People 982.743.000 7 Wiramandiri mosque donation Indonesia 1.638 People 8 Livestock donation Indonesia 715 People 1.475.634.695 Grand Total 7.548.469.829 PT Bank Syariah Mandiri 269 Annual Report 2013 852.577.775 CORPORATE SOCIAL RESPONSIBILITY Economy Development Program No Activity 1 Individual business capital donation 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 79.639.000 Mushroom (Kumbung) Cultivation Operational Asistance Bogor 1 Institution 601.679.084 The Raal Tea drinking business Working Capital and outlet assistance Jakarta 9 People 30.000.000 Jakarta 30 People 63.000.000 Katamso 10 People 22.500.000 Sleman 1 Institution 22.000.000 Yogjakarta 1 Institution 10.000.000 Bekasi 1 Institution 18.907.850 Tuban 100 People 85.000.000 Kediri Institution 150.000.000 Lampung 30 People 31.825.000 Cianjur Institution 21.500.000 Pati 25 People 100.000.000 Jayapura 1 People 2.000.000 Jember 1 Institution 5.200.000 Pekalongan 1 Institution 10.000.000 Semarang 30 People 15.000.000 Solo 1 Institution 30.000.000 Pekalongan 30 People 15.000.000 Sigli 1 Institution 15.000.000 Jakarta 1 Institution 15.000.000 Lampung 50 People 100.000.000 Malang 20 People 15.000.000 Garut 10 People 6.000.000 Malang 15 People 15.000.000 Jakarta - Roxy 10 People 50.000.000 Tasikmalaya 1 Institution 3.000.000 500 Institutions 1.127.319.267 Hijrah boarding home dhuafa family traders working capital and cart repair donation Pedicab donation for Katamso poor people in cooperation with BSM Katamso Brick printing machine donation for Ponpes Al-Qordir in cooperation with BSM Sleman Goat breeding donation for Ponpes Sabilunajah in cooperation with BSM Yogjakarta Bantuan peternak ikan Ponpes Al-Hidayah kerjasama dengan BMS Bekasi Donation to 100 cow breeders for Tuban society in cooperation with BSM Tuban CSR donation for economy development BSM Kediri Fisherman ships donation for Sinar Laut village community and partnership ceremony in cooperation with BSM Lampung Yayasan Cindev Micro enterprise donation in cooperation with BSM Cianjur Pati society street vendor donation in cooperation with BSM Pati Jayapura society business empowerment in cooperation with BSM Jayapura 1 Unit computer donation for SMK Jember in cooperation with BSM Jember BMT Pekalongan Training/Outbond donation in cooperation with BSM Pekalongan Semarang society revolving fund donation in cooperation with BSM Semarang 19 Pekalongan micro society donation in cooperation with BSM Pekalongan 20 PNPM Sigli training in cooperation with BSM Sigli 21 BMT gathering donation in cooperation with BSM kanwil II 22 Bicycle donation for newspaper seller in cooperation with BSM Lampung 25 26 Nominal (Rp) 103 People PPAP Seroja microfinance donation in cooperation with BSM Solo 24 Total Recipient Jabotabek 18 23 Area KOPKAR BSM Malang stall donation Garut society Duck Breeding economy development support in cooperation with BSM Garut Kopkar Tunas Harapan canteen stall donation in cooperation with BSM Malang 10 mosque surrounding community economy development in cooperation with BSM Jakarta - Roxy 27 Entre and PZU training in cooperation with BSM Tasikmalaya 28 Sharia micro financial institution business capital training and donation in cooperation with n BSM nationwide Indonesia Total 2.659.570.201 Annual Report 2013 270 PT Bank Syariah Mandiri b. Environmental Development Program Throughout 2013, the Bank carried environtmental development program as follows: 1) Education and Training Aspect The program is focused on education quality improvement, carried out by giving scholarship to students from poor family. The activity is executed comprehensively both in the Bank’s Head Office in Jakarta and branch office all over Indonesia. Education and Training Program Total Recipient No Activity Area Nominal (Rp) Institution Individual School Foundation 8.845 102 0 5.471.703.292 Indonesia 256 0 1 1.059.947.412 Education donation program Indonesia 14.766 0 0 1.766.453.054 Institution and foundation educational support Indonesia 2.604 48 8 1.154.463.530 26.272 197 2 9.452.567.288 1 Scholarship for elementary school, junior high school and high school Indonesia 2 University student scholarship 3 4 Total 2)Religious CSR Program on social/cultural/religious aspect is carried out on dhuafa donation, Ramadhan charity and other programs. Religious Program No 1 Activity Ramadhan Activity Donation Area Total Recipient Nominal (Rp) Indonesia 52.741 people 4.699.634.000 2 Qur’ban activity donation to remote area Indonesia 12.000 Families 580.571.000 3 Individual Orphans Donation Indonesia 2.810 People 312.774.618 4 Orphans Donation via Institutions Indonesia 104 Institutions 725.300.000 5 Moslem Religious Day Donation Indonesia 120 Institutions 486.611.100 6 Syaria Economy Movement (GRES) program donation Indonesia Total PT Bank Syariah Mandiri 58.336.500 6.863.227.218 271 Annual Report 2013 CORPORATE SOCIAL RESPONSIBILITY 3) Public Facility CSR program on public facility is carried out as mosque and Islamic school construction and renovation assistance, public facility donation and other program. Public Facility Program No Area Total Recipient 1 Education facility and infrastructure donation Activity Indonesia 26 Institutions 2 Ambulance and healthcare facility donation Indonesia 23 Institutions Nominal (Rp) 427.117.000 1.100.523.445 1.527.640.445 Total 4) Public Health Improvement and Environment Activity on public health sector is carried out as health, blood donation, mass circumcision and other donation. On the other hand, for environmental development program is carried out namely through clean facility and MCK (public toilet) construction). Th activities are carried both by Head Office in Jakarta and Branch Office all over Indonesia. Public Health and Environmental Program No Activity Area Total Recipient Nominal (Rp) 1 Individual health care assistance Indonesia 2620 people 702.480.943 2 Blood donation Indonesia 5 Institutions 154.056.700 3 Regular Healthcare program Indonesia 13.839 people 389.710.000 4 Malnutrition Eradication Donation Indonesia 8.395 toddlers 797.157.500 5 Mobile Healthcare Charity Indonesia 4.554 people 825.671.375 6 BSM Umat Health Clinic Construction Jakarta 1 Institution 264.809.000 7 Ambulance Donation Jakarta 1 Institution 263.825.000 8 Mass Circumcision Indonesia 12 Institution 133.735.000 3.531.445.518 Total Annual Report 2013 272 PT Bank Syariah Mandiri Table of Environmental Program No Activity Area Total Recipient Nominal (Rp) 1 Clean Water and Public Toilet Facility Construction Indonesia 44 Institutions 996.900.000 2 Clean Water Facility Construction Indonesia 36 Institutions 380.600.937 Indonesia 19 Institutions 644.146.900 Aceh 2 Institutions 80.000.000 Jadebotabek 2 Institutions 80.000.000 Dumai 1 Institution 50.000.000 Bali 1 Institution 50.000.000 3 Public Toilet Facility Construction 4 2 Unit Public Toilets Construction at Jantho 5 2 Unit Public Toilets Construction 6 Permanent Waste Bin Donation 7 Mangrove Planting Assistance in Tanjung Benoa 8 Garbage Transportation Donation in di Bone Makasar 1 Institution 21.000.000 9 Other Environmental Development Program Indonesia 16 Institutions 259.194.000 Total 2.561.841.837 2. Other Non-Government Organization As part of social responsibility realization, The Board of Directors of the Bank also actively participates on various Non-government Organization, as follows: Table of Social Community Activity No 1 Social Community Activity Position Chairman Asosiasi Bank Syariah Indonesia (Asbisindo): 2 Perhimpunan Ban-Bank Nasional (Perbanas) Deputy 3 Ikatan Ahli Ekonomi Islam Indonesia (IAEI) Deputy II 4 Masyarakat Ekonomi Syariah (MES) Chairman 5 Pusat Komunikasi Ekonomi Syariah (PKES) Steering Committee 6 Kamar Dagang dan Industri (KADIN) Head of Sharia Financial Division Permanent Committee 7 Sharia Economy Focus Group, Ikatan Sarjana Ekonomi Indonesia (ISEI) Member 8 Banker Association for Risk Management (BARa ) Expert Panel 9 Ikatan Alumni Universitas Indonesia Fak. Ekonomi (ILUNI FE) Deputy 10 Ikatan Cendekiawan Muslim Indonesia (ICMI) Division Member 11 Ikatan Bankir Indonesia (IBI) Member 12 Forum Komunikasi Direktur Kepatuhan Perbankan (FKDKP) Member 13 Ikatan Komite Audit Indonesia Member 14 Forum Silaturrahmi Perkantoran (Forsimpta) Member 15 Ikatan Alumni IPB Member 16 Ikatan Saudagar Muslim Indonesia (ISMI) Steering Member PT Bank Syariah Mandiri 273 Annual Report 2013 CORPORATE SOCIAL RESPONSIBILITY C.CSR on Occupational Sector Every employee who fails to directly participate on FDP can obtained similar information with FDP participant through Board of Directors speech record and translation which is uploaded by Corporate Secretary on intranet. 1. Employment Internal Acticity a. Morning Playing Forum (FDP) FDP is regularly carried every Monday morning starting from 07.45 – 08.30 WIB, took place at 11th Floor Lobby, PT Bank Syariah Mandiri Head Office. The FDP is participated by more than 700 employees including the Board of Directors, Division Head, Executives of Regional Office II and III, Jabodetabek Branch Office Head and entire BSM employees in Head Office. FDP is started with praying together and started with weekly review, the presentation and working unit which informs currently progress working program. FDP is ended by Spirit of the Week presentation, extracting core values of ETHIC (Excellence, Teamwork, Humanity, Integrity, Customer Focus) Shared Values. Core Values is an explanation of ETHIC valuesinferred from Al Qur’an and Hadits. FDP is a Knowledge Transfer Forum and Transparency Forum for entire BSM employees, that: As the FDP carried every Monday, morning pray activity is also conducted every Tuesday – Thursday to start the working activity. The activity is filled with praying together, information sharing from each division and briefing from Division Head. b. Wednesday Evening Recital Wednesday Evening Recital invited speakers from Ulemma and expert from various studies. Variety of speakers and recital theme are aimed to develop spiritual quality and broaden employees religious knowledge. Wednesday Evening Recital carried in entire branch office all over Indonesia. • Every participants of FDP will obtain hot information on company’s performance achievement. • The Board of Directors will give an advise on presented weekly performance. • Every employee obtains information directly and from most competent party on company’s monthly performance achievement. • Every employee will directly learn on what and how the management will respond in taking decision on the Company’s dynamics. Annual Report 2013 Wednesday Evening Recital is performed regulary every Wednesday evening starting from 16.30 – 18.00 WIB (Maghrib), located at Al-Ihsan Mosque, Head Office of PT Bank Syariah Mandiri. The recital is participated by every employee in Head Office and Board of Directors. c. Friday Morning Dzikir Friday Morning Dzikir is carried periodically every Friday Morning, at 07.30 – 08.00 WIB, located at Al-Ihsan Mosque, Head Office of PT Bank Syariah Mandiri. The recital is participated by entire employees and held in Branch Office nationwide inviring all of employees in branch office. 274 PT Bank Syariah Mandiri 2. Freedom to Unite through BSM Club a. b. c. d. e. f. g. Islam Religious Unit Soccer Unit Basketball Unit Badminton Unit Indoor Soccer Unit Tennes Unit Syariah Mandiri Touring (SMART): Motorcycle Club h.BSM Adventure: Nature Lover Club i. Syariah Mandiri Cycling (Smiling): Bicycle Club j. BSM Photography Club: Photography Club k.BSM Readers Club: Book Club l. BSM Fishing Club m. Music and Culture Club n. Gymnastic Club o. BSM Aikido Club p. BSM Taekwondo Club Entering the freedom to unite after the ratification of ILO Convention No. 87 of 1948 by the Government as well as the implementation of Law No. 21 of 2000 on Workers/Labor Union, the Bank guarantees freedom for employees through the establishment of workers union in BSM. In practice, since the establishment of BSM, the employees view workers union establishment has not been necessary yet in BSM. The absence of workers union in BSM is mainly due to the intelligence of management in maintaining the employees. Besides competitive benefit provided by the Company, BSM also encourages employment activity/community development. To support range of community activity, the Bank established BSM Club on November 1st, 2006. BSM Clob is a coordination forum for all of employees activity which previously autonomously carried under separated community. The employees community establishment on BSM Club forum are as follows: a) b) c) d) Principally, the management does not only promote work ethic in acquiring income but also highly support interest based or hobby activity. The employees considers the importance in supporting the corporate function. Starting from marketing, public relation, operational, HR, finance to knowledge management functions. There were 2 benefits if the Company facilitates employees community: Increasing employees bonding, mainly cross functional and unit employees. Directing employees passion and competency. Balancing work and life aspect. Supporting the Company’s performance both directly and indirectly. The Company and employees community is integrated entity and are synergized to drive positive result both for the employees and the Company. In BSM, employees community receives full support from the management. The support takes form as facility, activity fund and management direct participation on employees community activity. Under BSM Club, there are several active communities, as follows: PT Bank Syariah Mandiri 275 a. The employee will be happy because feeling humanized and allowed to actualize its humanity aspect. b. The Company is benefited if the employees able to assist the management’s function. Most of the employees community appear promoted by the employees’ initiative. Therefore, the employee community will bring greater benefit if carrying the corporate brand. That the corporate brand value needs to be internalized in every individual of the community to not only being the hobby forum but also will be able to boost the corporate image and support employees competency development. Moreover, will also maintain balance between work and life aspect. Annual Report 2013 CORPORATE SOCIAL RESPONSIBILITY home, training to develop expertise and skill, choir group and health gymnastic for member of Karissma. 3.KARISSMA KARISSMA is acronym of Ikatan Istri Karyawan Syariah Mandiri. The BSM employee wife organization is established simultaneously with Bank Syariah Mandiri 6th Anniversary on November 1st, 2005. 4.BSM Fellowship Program Karissma is a non-formal organization under BSM Club. Karissma is a forum for Bank BSM employee wife. Karissma is also dedicated as gathering forum to know each other that will create sound and harmonious family bonding. Karissma management is at Head Office level and branch office all over Indonesia. BSM Fellowship Program is BSM employee orphan scholarship program for dedicated for children of passed-away BSM employees. The scholarship is disbursed starting from elementary school to university levels. The scholarship is expected to raise employees ownership in working at BSM. Presently, total BSM employee orphans which had received the scholarship amounting to 27 children with detail as follows: a. a) Elementary School (SD) 7 students. b) Junior High School (SMP) 5 students. c) High School (SMA) 8 students. d) University 7 students. Karissma existence on its activity is expected to be an inspiration and couraging factor in supporting their husband’s career. Karissma has several activities namely on Religious, Social Welfare, Human Capital Development and Art & Sport. The activities which had bene carried such as monthly recital, visit to orphanage and nursing Table of BSM Fellowship Program Scholarship Recipient Anak Yatim dan/atau Piatu dari Pegawai atau Pensiunan Bank yang meninggal dunia. Scholarship Level • Junior High Schiol (SLTP); • University (PT). • E lementary School (SD); • High School (SLTA); Scholarship Period • Elemntary School;max. 6 years • High School; max: 3 years • Junior High School; max: 3 years • University; max: 8 years Type of Sponsorship • School/University Admission Fee • Book expense; • • Monthly/semester enrollment fee • Other mandatory expenses. Scholarship Requirement • Listed on BSM Database • Filling the registration form • Not currently working or married Annual Report 2013 • Participating and passing administration test • Signing the scholarship program agreement 276 PT Bank Syariah Mandiri D. CSR Related with Responsibility to Customers 3. Customer Engagement Program The Bank always prioritizes customers satisfaction by delivering best service. The Bank does not only sell secure and beneficiary banking product for the society but also provides maximum protection for the customers (product responsibility). The Company’s commitment in protecting the customers is including: Customers Deposit Guarantee, a. Sahabat BSM (Customer Get Customer) b. BSM Fantasi (Direct Prize) c. BSM Gebyar (Customer Gathering with Fun Bicycle, Fun Walk and Fund Gymnastic) d. BSM Direct Selling (Outlet opening in strategic point) e. Priority Gathering (Priority Customer Gathering) f. Customer Visit through Head Office employee visit to major depositor or institution in Branch Office. 1. Customer’s Deposit Guarantee Customers’ trust to banking industry is a key to maintain banking system. The trust is grew under legal assurance on the bank’s management, monitoring and customers deposit guarantee as regulated under Law No. 24 of 2004 on Depist Guarantor Agency (LPS), BSM provides security assurance on the fund deposited by the customers on Deposit Gurantor Agency (LPS). 4. Customers Complaints Settlement Mechanism 2. Customer Care Other activities which are involving the customers on service quality improvement, among others: The Bank has established customer care center. The customer care center is can be accessed by the customers using several channels, as follows: a. 24 hours Syariah Mandiri Call Center by dialing 14040 or (021) 29534040. b. Email: bsmcall@bsm.co.id. c. Customer service located at nearest branch office. Through the customer care, the Bank gives fast response on any received complaints and wise settlement. a. BSM has established Service Quality Management & Customer Care (SQM & CC) Division focusing in handling and following-up customers complaints. The customers complaint is delivered to all branch office by filling inquiry/ customers complaints form which is regulated separately on the Bank’s internal regulation or the customers may also deliver complaint through BSM Call. b. Customers complaints follow-up mechanism: 1) The customer may deliver complaint through branch office or BSM Call 14040. PT Bank Syariah Mandiri 277 Annual Report 2013 CORPORATE SOCIAL RESPONSIBILITY 2) BSM Branch Office or BSM Call will process the delivered customer complaint on Complaint Managemnet System (CMS). 3) Data registered on the CMS will be monitored and followed-up by Customer Care unit in SQM & CC Division. 4) Information/answer from the related working unit will be delivered to the complaint recipient (Branch or BSM Call). 5) Complaing recipient will send the complaints information/answer to the customers. 6) Compalint recipient will change the complaint status on CMS as “completed. 5. Service Quality Improvement Program To improve service quality improvement provided to the customers, the Bank performs several programs as follows: a. Recent service manual preparation based on customers demand and expectation. b. Service Quality Assurance (SQA) activity implementation consistently in Branch Office, as follows: c. Customer complaint settlement level in 2013 is as follows: - Communication Forum, minimum once a month, - Role Play, minimum three times a week, - Morning Briefing, minimum once a week c. Service Champion Officer (SCO) forum as counseling for Branch Office SCO Officer which is in charge in implementing service standard in Branch Office. Customers Complaints Settlement Level 2013 Quarter Total Complaints Quarter 1 Quarter 2 Quarter 3 Received 2.781 2.901 4.039 Quarter 4 Total 3.807 13.528 Annual Report 2013 Settled 2.781 2.901 4.039 3.181 12.902 278 % Settlement Achievement 100% 100% 100% 83.55% 95.37% PT Bank Syariah Mandiri d. Partnership with service quality assessor consultant, Marketing Research Indonesia (MRI), e. Improvement on Security service procurement partnership in the Company, f. Manual and Service tools improvement namely: branch service manual pocket book, branch physical aspect manual, account opening application form simplification, and recording Complaint Handling service manual book service standard video, product sales kit and CS and Teller transaction script formulation. PT Bank Syariah Mandiri 279 g. Customer complaints registration application development on Complaint Management System (CMS). h. Involving BSM Call as customer complaint channel through telephone and email. i. Improving frontliner competency through: CS and Teller certification, excellent service training, Service Leadership Training and Security Forum. Annual Report 2013 INTERNAL AUDIT SYSTEM As part of Good Corporate Governance (GCG) principle, BSM integrative and continuously develops and implements effective internal audit system in mitigating corporate risk Annual Report 2013 280 PT Bank Syariah Mandiri Budaya Sumatera Central Kalimantan Barat - Seni- Kerajinan Daya authentic Miniatur Bamboo Rumah Gadang artwork PT Bank Syariah Mandiri 281 Annual Report 2013 INTERNAL AUDIT SYSTEM I nternal audit system is a mechanism designed to mitigate uncertainty risk in the future, securing corporate assets, encouraging efficiency and assisting on management’s policy compliance which has been determined on going basis. BSM through Internal Audit Division keeps developing and implementing effective internal audit system in building integrated risk management as part of Good Corporate Governance (GCG) program implementation. A.Bank Internal Audit System Internal Audit System in BSM is determined by the Board of Directors under the Board of Commissioners approval and carried to meet following purposes: 1. Increasing effectiveness and efficiency on assets and other resources utilizations as well as preserving the Bank from loss risk due to fraud event. 2) Providing accurate, comprehensive, timely and relevant information to take right decision which can be taken into responsibility, including financial and non-financial report required by internal and external parties of the Bank. 3) Providing reasonable assurance that every business activity of the Bank has been carried in compliance with prevailing Law and Regulation, both the regulation issued by Government, Banking Supervisory Authority or the Bank’s internal policy, provision and procedure. Internal Audit Report As part of a process carried by entire Bank’s management, Internal Audit System is designed to identify any possibility of particular event occurrence which may affect the Company and to mitigate the risk to be under risk appetite, to provide adequate assurance in accelerating the corporate objective realization. In evaluating internal audit system effectiveness, BSM applies 8 COSO – ERM Framework components which are Internal Environment, Objective Setting, Event Identification, Risk Assessment, Risk Response, Control Activities, Information and Communication System and Monitoring Activities. Annual Report 2013 282 PT Bank Syariah Mandiri B. Internal Audit Working Vision and Mission E. Internal Audit Function 1. Vision: To become International Standard and Sharia-based Strategic Partner. 1. Assurance Carrying objective evaluation on certain evident to drive independent assessment on governance, risk management and control process inside the organization. 2. Consulting Providing constructive and applicable added-value recommendation on every aspect which affects internal audit performance and system. 2. Mision: a) Assisting the organization to achieve target by providing reasonable assurance as well as independent and objective consulting. b. Evaluating effectiveness of internal control, risk management and governance process through Risk Based Audit Implementation. c. Ensuring sharia aspect implementation through on going audit activity. d. Managing Internal Audit activity effectively and efficiently. e. Developing Auditor competency by referring to audit professional best practice. C.Internal Audit Charter BSM has an Internal audit Charter applied as principals in regulating position, authority and responsibility as well as working method in carrying internal auditor duty to establish effective internal audit system in BSM. Internal audit function is periodically reviewed by external party at least once in every 3 years to ensure that internal audit function implementation has complied with Commercial Banks Internal Audit Function Standard Operating Procedure and professional Standard issued by The Institute of Internal Auditors (IIA). F. Auditor Professional Responsibility 1. Managing internal audit and reporting audit activity to President Director and Board of Commissioners with notification to Compliance Director. 2. Planning and executing audit activity by focusing on high risk sector/activity and evaluating existing system procedure/control effectiveness to generate assurance that the Bank’s purpose and objective will be optimally achieved. 3. Disclosing audit report, to: In 2013, BSM conducted several updates on existing Internal Audit Charter to be more in line with audit professional standard and best practice. D.Objectives of Internal Audit Internal Audit aimed to: 1. Assisting every management’s action in securing the bank’s operational activity which involves public fund; 2. Preserving and assuring bank’s growth towards fair and sound growth direction. PT Bank Syariah Mandiri Internal audit function is in charge to assist the President Director and Board of Commissioners in carrying audit on the Bank’s operational planning, execution and monitoring activity by providing assurance and consultancy support. a. President Director, Board of Commissioners with notification to Compliance Director. If there is any event with material or significant impact for the Bank the latest 7 (seven) days after the audit finding, to deliver respective information to the President Director and Board of Commissioners through Audit Committee. 283 Annual Report 2013 INTERNAL AUDIT SYSTEM G.Internal Audit Organization Structure b. Regarding audit practice and principals result including confidential audit result, the latest 2 (two) months after reporting month, signed by President Director and President Commissioner. The audit report disclosure to third party will only be presented under written proposal which has been approved by President Director. 4. Audit result action plan recommendation monitoring. 5. Carrying audit activity coordination with external auditor. 6. Developing and executing program to evaluate and improve internal audit quality. Internal Audit is supervised by a Division Head who is appointed and dismissed by President Director under Board of Commissioners approval. In carrying its duty, Division Head is assisted by Deputy Division Head and 5 Department Head as illustrated on following organization structure: Internal Audit Division and Anti Fraud IAD Organization Structure Team Leader Auditor Analis Anti Fraud Head Deputy Division Monitoring & Audit Development Special Audit General Audit IT Audit Audit Development Team Leader Special Auditor Team Leader General Auditor Team Leader IT Auditor Quality Assurance (AMI) Team Leader Monitoring Auditor Team Leader External Audit Liaison MIS & Audit Support MIS Kesekretariatan Source: Nota Bersama No. 14/184-2/|DKN, 14/139-2/DAI, 14/154A-2/DMR, 14/019-2/DSP, 14/724-2/DHC, 14/068-2/DPM, 14/028-2/TPMO date Mei 2, 2012. Annual Report 2013 284 PT Bank Syariah Mandiri H.Internal Audit Position on Corporate Structure Certification Risk Management (BSMR/LSPP) In carrying monitoring function to realize the bank’s vision and mission, Internal Audit Unit is acted through Audit Committee. Internal Audit is supervised by a Division Head who is appointed and dismissed by President Director of the Bank under Board of Commissioners approval and reported to Banking Supervisor Authority. Position of IAD Head on the corporate organization is directly under and responsible to President Director that still able to directly communicate with the Board of Commissioners through Audit Committee to inform several aspects related with audit. IAD position is to preserve independency and objectiveness that will able to disclose opinion and perspective without any intervention or pressure from other parties. 73 Certified Internal Auditor (CIA) 2 Certified Fraud Examiner (CFE) 3 Total 78 IAU HR development program carried in 2013 were namely: Risk based Audit and Continuous Auditing, IT & Operational Auditing, Communication Skill for Auditor, Becoming Strategic Leader, Developing Successful Business Strategy to Planning Great Execution Forum, IAIB 5th National Conference, IDEA Script Course, CBS Financing Qardh and Managing People Workshops. J. Description of internal Audit Unit Duty Implementation I. Resource and Development In carrying its function, IAD is supported by 86 personnel consists of 1 Division Head, 1 Deputy Division Head, 5 Department Head, 21 Team Leader, 52 Auditors and 2 Secretaries. Auditor competency development is carried namely through participation on certification program both National or International scope, trainings bot internal and external and participated from Division Head to Auditor level to develop audit process quality efficiency and effectiveness. Pursuant to Internal Audit Charter, training standard per Auditor has been set for minimum 180 hours per 3 years (60 hours per year). Throughout 2013, Internal Audit Unit had held training with average training hours per auditor was 66 hours or 110% from 60 years training hours per year target. Number of personnel who has obtained National and International certification as of 2013 are as follows: PT Bank Syariah Mandiri Total 285 In responding main priority and the Bank Working Program for 2013 period, IAU formulates a theme in preparing audit plan and activity, that the audit result is expected to be more focused and accurate. The theme was “Repositioning Internal Audit Function,” preferred as an initiative to perform re-introspection on audit role and function based on prevailing law and best practice. This is in line with stakeholders expectation where the Internal Audit is expected to have more optimized function not only on assurance but also on consulting function. Selected audit approach was based on top risk selection both for regular or thematic audit. Entire audit planning is directed to guide Bank Working Program and Main Priority Realization for 2013 period. By concerning aforementioned conditions, working unit audit in 2013 included regular and thematic audit assignment carrying the theme: Network Opening, iBSM conversion and implementation, Financing Products (implant financing, cooperatives, Small Financing as well as Program and Micro Financing, Corporate and Commercial Financing collectability and Restructuring, comprehensively as follows : Annual Report 2013 INTERNAL AUDIT SYSTEM 1. Regular Audit Regular audit is audit activity which is systematically planned at the beginning of current year with priority determination throughout risk-assessment process determined through Risk Based Audit (RBA) methodology, both regular audit for General Audit (GA) section or IT Audit. GA regular audit is carried on “high,” “medium to high,” and “mandatory,” categorized unit, while, IT audit will focus on RTGS, SKN and IT Governance sectors where RTGS and SKN are mandated by the regulator. GA assignment realization in 2013 was 151 assignments and 23 IT assignments. action monitoring on the audit result is strictly monitored to ensure that every issue has been settled and the risk has been mitigated. K. Fraud Monitoring and Corrective Action 1. Ensuring monitoring function has been clearly implemented and well-structured. 2. Appointing assigned executives to monitor internal audit effectiveness. 3. Determining the right frequency to carry monitoring activity. 4. Integrating audit system into operational activity and providing necessary periodic reports. 5. Reviewing evaluation result from unit/employee assigned to conduct audit activity. 6. Providing accurate information/feed back to interested party. 2. Thematic and Head Office Audit Current BSM business is more varied and complex indicated from numbers of products (business segmentation) had and activities carried. Therefore, IAU views the urgency to perform internal control adequacy assessment based on respective product or activity as a method to cover existing risk. Thematic audit carried end to end on a product or activity, which implementation may involve several units, either Head or Branch office. Thematic audit realization which had been completed in 2013 consisted of: Network Opening Audit, Micro Loan Financing Audit, Restructure Financing Audit and Collectability Execution Review Audit . The Bank has continues monitoring on internal audit practice adequacy and effectiveness throughout: Total Internal Fraud Case Internal Fraud is a violation committed by management, permanent and non-permanent (honorary and outsourced) employees related with working process and operational activity which significantly affects BSm financial condition or fraud exceeding Rp100,000,000 (one million rupiah) value. 3. Special Audit Special Audit is an audit activity which prior did not included on annual planning yet conducted based on certain concern or due to stakeholders’ request. Special audit also analyzes red flag, fraud risk indicators and fraud indications investigation. Audit result on Internal Audit system implementation has been utilized as a corrective evaluation on policy, infrastructure and HR Management aspects. Corrective Annual Report 2013 286 PT Bank Syariah Mandiri Number of Cases Internal Fraud Board of Commissioners and Board of Directors Permanent Employee Non-Permanent Employee 2012 2013 2012 2013 2012 2013 Total fraud 0 0 12 29 0 5 Settled 0 0 11 27 0 4 Under Settlement Process at BSM Internal 0 0 0 2 0 1 Has not been handled 0 0 0 0 0 0 Under legal process 0 0 0 1 0 0 L. Curriculum Vitae Head of SKAI Indonesian citizen born in Yogyakarta on May 31, 1971. Graduated from Faculty of Economy majoring Accounting from STIE YKPN, Yogyakarta in 1994. Mardiana, SE, QIA, CFE Career History Participated Trainings • Certified Fraud Examiner (CFE) • Investigation Audit, 2012 • International Banking Convention2012 • International Internal Control Conference 2012 • Assessor For Auditor 2012 • Great Leader Program PhaseIII, 2011 • Workshop 4DX Direktorat Internal Audit, 2011 • PSAK 50 & 55 Training in 2010 • ISO 9001:2008, tahun 2009 • Operation Risk Management, 2008 • Level 1 to III Risk Management Certification, 2007 • Disclosure & Investigation Method Workshop, 2007 • Risk Based Audit, 2005 • Fraud Prevention & Investigation,2004 • Audit Control for End User,2003 • Qualified Internal Auditor • Head of Internal Audit Division (Audit Intern Unit) - BSM • Audit Manager Audit Development & Advisory – PT Bank Mandiri (Persero) Tbk. (BM) • Head of Quality Assurance & Mgt. Representative Dept. – PT Bank Mandiri (Persero) Tbk. (BM) • Head of Quality Assurance – PT Bank Mandiri (Persero) Tbk. (BM) • Team Leader Quality Assurance – PT Bank Mandiri (Persero) Tbk. (BM) PT Bank Syariah Mandiri 287 Annual Report 2013 RISK MANAGEMENT Financing and credit risk management process in BSM is carried end to end from front-end, middle-end to backend process supported with integrated system. The implementation is applying Three Pillars conceptcarried by Business Unit, Risk Assessment Financign Unit and Financing Operation Unit Annual Report 2013 288 PT Bank Syariah Mandiri Papua - Asmat sculpture artwork PT Bank Syariah Mandiri 289 Annual Report 2013 RISK MANAGEMENT 1. Organization and Human Resource a. b. c. d. A. Principles of Risk Management Practice BSM implements integrated risk management upholding prudential principle. This is aimed to achieve sound and sustainable growth and to optimize risk-adjusted return level. The Bank mitigates risks throughout risk identification, measurement, monitoring and mitigation affected business, operational and organizational aspects. To support risk management implementation, BSM has prepared set of policies, process, competency, accountability, reporting and supporting technology. In implementing risk governance, BSM applies Enterprise Risk Management (ERM) approach. The ERM implementation will provide added-value both for the Bank and stakeholders mainly related with Risk Based Performance). The Bank implements ERM under two prong approaches comprising of risk management by capital and risk management by operational activity, that the Bank will be able to mitigate inherent risk on its business activity. Four main supporting components on this two prong approaches are Organization & Human Resources, Policy & Procedure, System & Data and Metholody/ Model & Analytics. ERM implementation is expected to boost BSM growth that will generate added0value for the stakeholders Risk Monitoring Committee Risk Management Committee Risk Management Director Risk Management Unit The Bank established Risk Monitoring Committee (KPR) which is in charge to provide recommendation on risk management strategy improvement and implementation to the Board of Commisisoners. The Risk Management Committee (KMR) is in charge to recommend risk management policy direction and strategy, and to discuss every risk aspects faced by the Bank. Members of KMR are Board of Directors and Executive Officers. KMR is assisted by Working Group (WG) comprising of Assets Liabilities Management (ALMA) WG and Financing and Operational WG. WG is in charge to conduct risk review and provides recommendation related with business condition faced by the Bank. Risk Management Unit (SKMR) is a unit which is directly responsible to Risk Management Director. The Bank continuously evaluates organization structure and business process to support the Bank’s business growth. BSM’s achievement in carrying risk management function is supported by adequate risk awareness and competency in entire unit at BSM. On the other hand, BSM also seeks to develop employees competency by conducting several certifications, socializations, discussion forum, internship, or other related program in risk management aspect in line with corporate culture internalization program . . Annual Report 2013 Risk management organization in BSM is an organ established to assist and facilitate risk management practice in entire line of the Company. The organization comprises of: 290 PT Bank Syariah Mandiri BSM took part as one of speakers at Sharia Banking Risk Management Certification Module Preparation Workshop held by Asbisindo on February 1, 2013. This active participation became on of BSM commitment realization to encourage sharia banking to have sound growth. 2. Policy, Procedure, Limit and Tools Policy and procedure applied in BSM is an actualization of risk management attached on the Bank’s operational activitiy which is periodically reviewed. BSM owns Risk Management Policy as primary reference on risk management implementation, the Bank also has distinct policy and procedure such as policy on financing, operational and treasury activities. In 2013, the Bank renewed policy, procedure and tools related with risk management implementation, as follows: a. Policy and Procedure DRelated with Good Corporate Governance (GCG) and Risk Management implementation, the Bank arranged procedural structure by designing BSM Policy and Procedure Architecture. The BSM Policy and Procedure Architecture was authorized by Board of Directors on August 24, 2011 with hierarchy as follows: 1) Internal audit system policy; 2) Compliance policy; 3) Core Banking System (CBS) Contingency Plan; 4) Customers data confidentiality related with data inquiry from third party; 5) Priority Banking management; 6) Good Corporate Governance practice; BSM Policy and Procedure Architecture Hiearchy Charter Policy Procedure Values: GCG ETHIC CoC Business Ethic PT Bank Syariah Mandiri 291 Annual Report 2013 RISK MANAGEMENT b. Limit and Tools Determination To comprehensively mitigate the risks as well as that the risk management to conform with current equity, the Bank determines limit and tool, as follows: 1) 2) 3) 4) 5) 6) 7) 8) 9) 10) 11) 12) 13) 14) 15) 16) 17) Financing approval authority limit; 25 Major debtors exposure limit; Legal Lending Limit inhouse Limit; Financing portfolio limit for economy sector & certain sub-sector; Financing in Foreign Currency portfolio limit; Financing product limit; Collateral limit; Treasury transaction limit; Cash balance limit; Operational transaction limit; Minimum Statutory Reserves limit; Net Open Position limit; Secondary reserve limit; Gold pawning financing per individual limit; Economy sector rating for financing; Credit scoring on consumer, micro and small financing; Corporate rating 4. Methodology/Model and Analysis 3. System and Data BSM develops and manages risk management system to accelerate more efficient business process which remains upholding prudential banking principle. BSM implements Risk Management Information System (SIMRIS) and Operational Risk Management Information System (ORMIS) which are functioned as: a. b. c. BSM conducts periodic risk assessment by implementing certain methods both set by the regulator and international best practices. Result of risk models measurement is used as supporting consideration on decision making process. Risk model which has been developed through qualitative and qantiative methods are financing scoring, Value at Risk (VaR) model, rating, management portfolio, stress test, liquidity gap and repricing gap. The risk models are periodically evaluated and caliberated by independent risk model validator. This aims to preserve model validity and reliability, as well as to comply with the regulations. A.1. Risk Management by Capital Operational risk event identification and monitoring tool; Early warning system on operational risk; Operational risk loss database. Annual Report 2013 BSM in cooperation with Bank Mandiri strengthened risk management system through Debtor Information Pooling (PID) system application to acknowledge particular information from the debtors on Mandiri Group, Integrated Central Liabilities System (ICLS) and Risk Profile Mandiri System (RPX). Particularly on financing sector, BSM implements Financing Origination System (FOS) for consumer and micro segment to enhance financing process efficiency and maintain data quality. 292 Risk management by capital is aimed to ensure the Bank has adequate capital to cever credit risk, market risk and operational risk, both on normal and stress condition. BSM conducts capital adequacy calculation for credit risk, market risk and operational risk, as follows: PT Bank Syariah Mandiri 1. Credit risk using Standardized Approach . 2. Market risk using Standard Model, while internally, the Bank has applied Value at Risk as Itnernal Amodel. 3. Operational risk refers to Basel II Basic Indicator Approach. A.2. Risk Management by Operational Activity Risk management on operational activity aims to manage risk in daily business activity to be better implemented and not exceeding determined risk tolerance. In mitigating credit risk on financing process is carried by strengthening finacning end to end process infrastructure. Market risk mitigation is carried under limit system namely through treasury transaction limit, Minimum Statutory Reserves Limit, Net Open Position, Secondary Reserve Limit and Gold Pawning Financing per Individual Limit. Reversely, operating risk mitigation is carried applying Operational Risk Management System (ORMIS), Risk and Control Self-Assessment (RCSA) and Lost Event Database (LED) 1. Credit Risk Mitigation Credit Risk in BSM is coming from financing disbursement, placement with securities and other banks, sales to customers and trading activities. Credit risk is also generated from commitment and contingency transaction from the customers and counterparty. Credit risk mitigation in the Bank is mostly directed to build balance between sound credit expansion and prudent credit management to prevent quality declining or Non-Performing Financing (NPF) event, as well as to manage capital allocation to acquire optimum return. PT Bank Syariah Mandiri Financing process and credit risk management in BSM is carried end-to-end from process at front-end, middle-end to back-end supported by integrated system. The implementation process is carried by Business Unit, Financing Operation Unit and Risk Assessment Financing Unit. The three pillars concept is an implementation of integrated financing process and credit risk management. a. Credit Risk Policy, Procedure and Tools The Bank has Bank Syariah Mandiri (KPBSM) Financing Policy, Standard Operating Procedure (SOP) for financing per business segment. The regulation acts as credit risk management guideline including target market determination, analysis, approval, documentation, financing disbursement, monitoring, and non-performing financing handling. The Bank reviews and develops credit risk policy, procedure and tools periodically to anticipate external and internal risk. The review and development activities are including: 1) Financing policy and Securities investment policy; 2) Financing Standard Operating Procedure for every segment; 3) Financing approval authority limit; 4) Financing price based on risk based pricing principle; 5) Consumer and micro financing credit scoring; 6) Portfolio guideline comprising of portfolio limit, Risk Acceptance Criteria (RACT) and industry sector rating. 7) Corporate and commercial financing credit rating. 293 Annual Report 2013 RISK MANAGEMENT 8) Business process through 3 pillars implementation on financing process such are function segregation among marketing, underwriting and operation. 9) Four eyes principle on small segment financing throughout: a) Small financing credit scoring development; b) Verificator function establishment to ensure customers business feasibility. 10) Branch function in mitigating corporate financing; 11) Commercial and corporate financing organization based on industry focus. 12) Monitoring unit at financing business unit. 13) Micro and Consumer financing collection systems The Bank implements guideline portfolio through limit and RAC determination for following financing portfolio: 1) Top 25 debtors financing; b) Cooperative consumer financing for the members; c) Foreign currency financing; d) Financing under committed investment collateral (mudharabah muqayyadah) e)Mortgaeg f) Telecommunication financing; g) Gas financing; h) Multifinance; i) Palm Oil Plantation Financing; j) Coal Mining Financing; k) Oil Fuel distribution Financing; l) Medical Care financing; m) Sea Transportation Financing; n) Retail Trading Financing; o) Food Plantation Financing; p) Eletricity Financing. Annual Report 2013 b. Financing Approval Process Financing approval is taken through four eyes principle involving minimum 2 (two) financing approval authority functions from Business Unit and Risk Management. Before granting approval, the Bank conducted risk identification and measurement by applying Rating and Scoring System for certain segments. Rating and Scoring System consists of Financing Risk Rating (FRR), Consumer Scoring, Micro Banking Scoring and LKMS (Micro Sharia Financial Institution). The Bank develops Small Business Scoring and BSM Rating System to improve rapid and prudent financing analysis process. Financing process son micro and consumer segment is carried end-to-end through Financing Origination System (FOS). Meanwhile, on small, commercial,and corporate, financing adequacy analysis is carried applying portfolio guideline and FRR tools. As a corrective effort and to strengthensmall, commercial and corporate segment, the Bank develops small financing Financing Origination System (FOS) and Rating system for commercial and corporate financing. c. Financing Monitoring The Bank monitors and maintains financing portfolio quality by performing: 1) Financing portfoilio quality trend monitoring based on business segment, industrial segment and financing scheme. Financing monitoring carried under four eyes principle between business unit and risk assessment; 2) Stress test on financing portfolio, including: 294 PT Bank Syariah Mandiri a. Monitoring the Bank’s compliance on several limits such as Net Open Position (PDN) limit as of December 31, 2013, PDN ratio reached to 3.69% or not exceeding limit set by Bank Indonesia to 20%. The Bank reviews limit periodically or under significant condition shifting. b) Measuring Value at Risk due to exchange rate shifting applying daily Variance Covariance model. Maximum currency rate volatility projection applies Exponential Weighted Moving Average (EWMA) model with confidence level 99%. c) Conducting market risk stress test on securities measured at fair value and foreign currency periodically. Stress test applies gain from market and currency rate shifting scenario. a) Stress test on macroeconomy and industry situation/condition by conducting global financial crisis simulation for 2013. To acknowledge impact on financing quality, the Bank applies stress test scenario such as decrease in export and import as well as GDP. Result of the stress test indicates that the scenario fails to provide significant impact on the Bank’s financing quality degradation potential. b) Stress test on macroeconomy and industry situation/condition by carrying simulation on Oil Fuel price rising in 2013. The Bank applied stress test scenario such as stress test scenario such as increase in inflation and production ost. Stress test result indicated that the scenario provided less significant impact on the Bank’s financing portfolio quality. c) Stress test on gold decreasing price risk (gold rahn financing management) 2. Market Risk Mitigation Markekt Risk faced by BSM is a risk on balance sheet and off-balance sheet position due to market risk shifting such as price shifting on assets available to be traded or leased. The Bank faced market risk on portfolio of trading and foreign currency securities. Market risk mitigation refers to Market Risk Management Policy, Securities Investment Policy, Securities Investment Standard Operating Procedure and other related regulations. The Bank mitigates market risk throughout: PT Bank Syariah Mandiri 295 3. Liquidity Risk Mitigation The Bank’s liquidity is affected by funding structure, asets liquidity and financing commitment with the debtors, referring to Risk Management Policy, the Fund Management Guideline and other related regulations. The Bank mitigates liquidity risk through following activities: a) Monitoring the bank’s compliance against liquidity risk limit such as Minimum Statutory Reserves, Secondary Reserves, Large Exposures and maximum cash balance. As of December 31, 2013, secondary reserve ratio was 11.73% or complying with internal limit regulation minimum at 5% from average Deposit. On the other hand, Minimum Statutory Reserves in Rupiah was 5.27% and Foreign Currency at 14.66% or complying with internal limit regulation minimum at 5.04% (Rupiah) and 1% (Foreign Currency). Annual Report 2013 RISK MANAGEMENT The Bank has implemented web-based software such as Operational Risk Management Information System (ORMIS) to mitigate operational risk management. ORMIS is used as: b) Placing fund with financial instrument with financial instrument and other current financial instruments as the Bank’s liquidity reserves. SBIS Realization, Reverse Repo and FASBIS as of December 31, 2013 was Rp5,917 billion. c) Measuring liquidity adequacy through cashflow and liquidity gap projection calculation periodically. Therefore, the bank will address liquidity accurately and efficiently based on needs. d) Maintaining the Bank’s access to intersharia bank money market by acquiring and providing credit line from and for other banks. e) Monitoring liquidity risk namely through financing ratio monitoring on deposits, interbank liabilities ratio and cash flow to deposit ratio. f) Conducting liquidity risk stress test on liquidity risk periodically. Stress test is carried to estimate liquidity cost which has to be expensed during the crisis condition. a) Operational Risk event identification and monitoring Tools; b) Operational risk potential early warning system; c) Loss Event Database (LED). The Bank has established Operational Risk Management & Risk Based Audit alliance team to outline branch operational risk profile by applying namely Risk and Control Self-Assessment (RCSA). The Bank continuously develops and improves operational risk tools by coordinating with Bank Mandiri as holding. b. Limit Management The Bank mitigates operational risk namely through limit management to support the bank’s business soperational prudently. The limit management is realized namely throughout transaction limit, net banking limit and ATM limit. 4. Operational Risk Mitigation Internal process, system, human and external event is several factors which enacouraged operational risk (event). The event was potentially encouraged loss impact both financially and non-financially. Therefore, the Bank has to mitigate operational risk that the operational ctivity will be appropriately monitored and mitigated. The Bank continuously monitors and updates limit stipulation adequacy periodically by considering the bank’s business complexity intensifying and external condition shifting. a. Operational Risk Tools Implementation c. Information Technology (IT) Risk Management Implementation The Bank has developed operational risk tools including: Risk and Control Self Assessment (RCSA), Key Risk Indicator (KRI) and Loss Event Database (LED). Annual Report 2013 The Bank applies Information Technology (IT) risk management to maintain and secure IT system operational. IT risk management implementation in the Bank is namely conducted through system 296 PT Bank Syariah Mandiri The Bank has reviewed DRP periodically to ensure back-up IT system readiness. Throughout 2013, the Bank conducted one time DRP trial. development design and User Acceptance Test (UAT). Therefore, the Bank will be able to identify and exercise several identified weaknesses. f. Implementasi program risk culture The Bank has also developed information technology utilization and application policy and procedure such as Information Technology Risk Management Policy (KMRTI), Contingency Plan – Core Banking System (CBS) and Core Banking System Standard Operating Manual. In 2013, the Bank developed Risk Culture program. The risk culture program implementation is namely aimed to raise employees awareness on potential risk faced in carrying their activity. The Bank has implemented risk culture program on risk identification and mitigation activity pillars, risk forum for risk management, refreshment and training to improve employees competency. d. Operational Risk Capital Adequacy Calculation Bank Indonesia has not obligated sharia banking to allocate capital for operational risk. Therefore, the Bank has calculated capital expense to cover operational risk. In carrying operational risk capital adequacy calculation, the Bank applies Basic Indicator Approach (BIA) method. Moreover, the Bank also continuously develops aforementioned operational risk capital adequacy calculation. Besides four mentioned risks, the Bank manages other risks comprising of legal, reputation, strategic and compliance risks. The risk management I carried through Operational Risk Management Committee or directly managed by particular unit such as Corporate Secretary Division and Legal Division. e. Business Continuity Management (BCM) 5. Risk Profile The Bank is exposed by operational risk as disruption/disaster which may disrupt or even disable part of or entire operational of the bank. Disaster will occur due to internal factor (IT system disruption/failure) or external factor (such as natural disaster, fire). To maintain the Bank’s operational continuity even under emergency circumstances, the Bank has implemented BSCM which contains Business Continuity Plan (BCP) and Disaster Recovery Plan (DRP) Manual. PT Bank Syariah Mandiri 297 Risk profile assessment is aimed to provide information to all stakeholders regarding current business risk condition faced by the Bank. The risk profile includes inherent risk and risk management implementation quality effectiveness. Inherent risk assessment refers to inherent risk assessment on the Bank’s business activity, through quantative analysis on particular indicators. The bank conducts risk management implementation quality assessment which reflects risk management system adequacy assessment. The assessment is conducted by self-assessment with qualitative Annual Report 2013 RISK MANAGEMENT analysis against four assessment indicators including Board of Commissioners and Board of Directors active monitoring, adequacy of limit policy, procedure and stipulation, risk identification, measurement, monitoring and mitigation process as well as risk management information and comprehensive internal control system. Based on risk profile as of December 2013, composite risk predicate was Low to Moderate with inherent risk rating Moderate and risk management implementation quality was Satisfactory. Risk profile assessment in the Bank is carried by Risk Management Division and addressed to the Board of Directors and Board of Commissioners in monthly basis as well as to Bank Indonesia in quarterly basis. Result of assessment on each risk type carried as end of 2013: The Bank Risk Predicate Assessment as of December 2012 Position No. Risk Type Inherent Risk Level Penilaian Posisi Desember 2012 Risk management implementation quality Risk management implementation quality Inerent Risk Level 1. Credit Moderate Fair Low to Moderate Fair 2. Market Low Satisfactory Low Satisfactory 3. Liquidity Low to Moderate Satisfactory Low to Moderate Satisfactory 4. Operational Moderate Fair Moderate Fair 5. Legal Moderate to High Fair Moderate Fair 6. Reputation Low to Moderate Fair Low to Moderate Fair 7. Strategic Moderate to High Strong Moderate to High Strong 8. Compliance Low Satisfactory Low Strong Moderate Satisfactory Low to Moderate Low to Moderate Composite Bank Risk Predicate Annual Report 2013 298 PT Bank Syariah Mandiri B.Risk Management with Holding Consolidation To synergize risk management implementation between the bank and holding (Bank Mandiri), Bank Mandiri built risk management implementation consolidation. Risk management implementation consolidation with Bank Mandiri including the bank’s operational policy & procedure architecture, risk management tools, the Bank’s risk profile assessment, Risk Based Audit (RBA), Debtors Information Pooling (ICLS) and Risk Awareness Survey (RAWS). 5. Strengthening stress testing process Under notable concern on global and domestic uncertainty and related with risk management consolidation with the Bank’s holding in improving stress testing implementation. 6. Risk profile indicator development To build risk measurement sensitivy, both for the Bank’s internal interest and to consolidate the Bank with Holding, the Bank will conduct risk profile indicator evlaution . C.Risk Management Development Plan To support business growth and to anticipate macroeconomy condition shifting a well as to implement new regulation, the Bank will continuously develops risk management infrastructure and capability, namely including: 1. Developing risk culture program for every unit at Head Office and Branch Office adjusted with key inherent risk in respective unit. 2. Developing risk measurement tool such as credit scoring, credit rating, Financing Origination System (FOS) development, small financing, ORMI system development, financing process strengthening as well as market and liquidity risk information system. 3. Implementation of Consolidated Operational Risk Management System (CORSYS) which is consolidated operational risk management web application to be applied in preparing operational risk profile at Branch Office. 4. Strengthening the Bank’s end-to-end business process. The Bank reviewed risk management implementation effectiveness on its business by strengthening end-to-end process and indstructure. The business process strengthening is carried by concerning CorPlan recommendation, benchmarking result and result of internal process evaluation and BSM financing structure. PT Bank Syariah Mandiri 299 Annual Report 2013 COMPANY PROFILE Executives Profile Office Networks Laporan Tahunan 2013 300 PT Bank Syariah Mandiri West Java - Indramayu Banking Hall authentic - Bank Syariah mask artwork Mandiri PT Bank Syariah Mandiri 301 Laporan Tahunan 2013 COMPANY DATA Micro Banking Directorate: with BSM since 1999. Andri Vendredi Head of Micro Banking & Hajj Division (MHD). Born in Bandung on April 12, 1968. Graduated from Faculty of Economy, Universitas Parahyangan. Joining with BSM since 2005. Erick Lasac Pardede Head of Remittance Business & Transfer Division (RBD). Born in Sibolga on October 23, 1959. Graduated from Faculty of Civil Engineering, Univ. Trisakti in 1988 and Post-graduate (Master) from Faculty of Finance (Bussines Adminstration), Oklahoma City University in 1991. Joining with BSM since August 18, 2003 Rustanti Rachmi Head of Consumer Banking Division (CND). Born in Gombong on January 20, 1967. Graduated from Faculty of Mathematics and Schience, Universitas Indonesia in 1990. Joining with BSM since. Executives Profile Jefry Prayana Head of Pawning Division (PWD). Born in Medan on January 20, 1972. Graduated from Faculty of Mechanical Engineering, Institut Teknologi Bandung (ITB) in 1999 and Pst-graduate (Master Degree) from Faculty of Economy, majoring Islamic Middle-East Studies, Universitas Indonesia in 2007. Joining with BSM since 2000. Zul Ikbal Head of Alternate Channel Division (ALD). Born in Bukittinggi on December 9, 1964. Graduated from Faculty of Economy, Universitas Padjadjaran in 1988. Joining with BSM since 2009. Dewa Bagus Ivan Baruna Head of Retail Customer Management Division (RCD). Born in Denpasar on September 29, 1965. Graduated from Faculty of Engineering, Institut Sains dan Teknologi Nasional in 1990. Joining Annual Report 2013 302 Network & Asset Management Directorate: Teguh Budi Santoso Head of Small Banking Division (SBD). Born in Nganjuk on May 1, 1964. Graduated from Bachelor Degree, Faculty of Agriculture, Universitas Sebelas Maret Surakarta. Joining with BSM since March 10, 2003. Sulistyo Budi Head of Financing Restructuring Division (RSD). Born in Jember on January 14, 1963. Graduated from Bachelor and Master Degree of Faculty of Agricultre, Institut Pertanian Bogor in 1985 and 2001. Joining with BSM since 2007. Dadang Hernawan Head of Financing Recovery Division (FRD) Born in Bandung on October 27, 1957. Graduated from Faculty of Law, Universitas Parahyangan Bandung in 1983. Joining with BSM since January 9, 2001. Agus Tri Widodo Head of Operation Division (OPD). Born in Solo on October 15, PT Bank Syariah Mandiri Silaturrahim sesama pegawai terus dipupuk dan ditingkatkan untuk menjaga teamwork dan semangat kerja melalui berbagai kegiatan kebersamaan yang terbuka untuk seluruh pegawai. 1959. Graduated from Informatic Management studies, STIMK, Jakarta in 1980. Completing Master of Information Technology, in 1998. Joining with BSM since 2010. Firman Jatnika Head of Network Division (NWD). Born in Jakarta on February 26, 1970. Graduated from Faculty of Economy, Universitas Padjadjaran in 1995 and Master of Economy from Universitas Indonesia in 2005. Joining with BSM since 1999. Corporate Banking & Treasury Directorate: Siti Nurdiana Head of Corporate Banking Division (CRD). Born in Jakarta on December 16, 1966. Graduated from Faculty of Economy, Universitas Padjadjaran in 1991. Joining with BSM since BSM sejak tahun 1999. Anton Sukarna Head of Commercial Banking Division (CMD) Born in Bandung on November 24, 1970 Graduated from Faculty of Livestock, Institut PT Bank Syariah Mandiri Pertanian Bogor in 1994. Joining with BSM since November 1, 1999. Indra Falatehan Head of Special Financing Syndication Division (FSD). Born in Jakarta on March 3, 1978. Graduated from Faculty of Gas & Petrochemical Engineering, Universitas Indonesia in 2002. Joining with BSM since September 3, 2002. Tutuy Guntara Head of Treasury & International Banking Division (TID). Born in Ciamis on February 27, 1957. Graduated from Faculty of Forestry, Institut Pertanian Bogor in 1980. Joining with BSM since 1999. Subki Matsyah Head of Procurement & Services Division (PSD). Born in Aceh on September 1, 1964. Graduated from Faculty of Agriculture, Institut Pertanian Bogor in 1986. Joining with BSM since 2003. Taufik Machrus Head of Corporate Secretary Division (CSD). Born in Pasuruan on April 3, 1968. Graduated from Faculty of Economy, Universitas Airlangga in 1994. Joining with BSM since 2001. 303 Annual Report 2013 (foto) Employees unity is fostered and enhanced to maintain team work and working spirit under various gathering event for all emplyees. Risk Management Directorate: M. Fanny Fansyuri Head of Risk Management Division (RMD). Born in Bandung on April 14, 1967. Graduated from Faculty of Economy, Universitas Padjadjaran in 1991. Joining with BSM since 1999. Roosita Abdullah Head of IT Strategic & Assurance Division (ISD). Born in Jakarta on April 7, 1961. Graduated from Faculty of Mathematics & Science, Universitas Indonesia in 1987 and professional course from Indonesia Banker Institute in 2000. Joining with BSM since 2002. Khoirul Huda S Riyadi Head of IT Operation Division (IOD). Born in Jakarta on October 6, 1975. Graduated from Faculty of COMPANY DATA Agronomy, Institut Pertanian Bogor in 1999 and Post-Graduate (Master) from Magister Management, Universitas Budi Luhur in 2004. Joining with BSM since September 1, 2003. Musdar Ayub Head of Accounting Division (ACD). Born in Jakarta, October 23, 1962. Graduated from UPN Veteran, Jakarta in 1985. Joining with BSM since 1999. Ramadhona Fitri Head of Retail Micro and Small Risk Assessment Division (RAD). Born in Deli Serdang on March 3, 1961. Graduated from Faculty of Agriculture, Institut Pertanian Bogor in 1984. Joining with BSM since June 1, 2012. Asriel Hay Head of Commercial and Corporate Risk Assessment Division (CAD). Born in Jakarta on July 15, 1966. Graduated from Faculty of Marketing Management, Univ. Krisnadwipayana in 1991 and Post-Graduate (Master) from Faculty of Corporate Finance & Banking, Univ. Sriwijaya in 2001. Joining with BSM since June 1, 2012. Compliance Directorate: Priyo Prakoso Head of Compliance Division (CPD). Born in Surabaya, East Java on March 20, 1959. Graduated from Faculty of Economy, Universitas Indonesia in 1987, obtaining Master of Business Administration from Case Western Reserve University Ohio in 1997. Joining with BSM since 1999. Annual Report 2013 304 Muslihan Head of Policy & Procedure Division (PPD). Born in Pati on October 18, 1959. Graduated from Sekolah Tinggi Ilmu Ekonomi Jakarta majoring Accounting in 1999. Joining with BSM since 2001. Achmad Fauzi Head of Human Capital Division (HCD). Born in Kuningan, West Java on November 4, 1965. Graduated from Faculty of Economy, Unkris in 1989 and Master of Business Law, Universitas Padjadjaran, Bandung in 2002. Joining with BSM since 2005. Gunawan Arief Hartoyo Head of Learning Center Division (LCD). Born in Sukohardjo on March 26, 1971. Graduated from Faculty of Economy, Universitas Airlangga in 1995. Joining with BSM since December 27, 1999. Eka Bramantya Danuwirana Head of Planning Development & Performance Management (PMD). Born in Tegal on April 11, 1969. Graduated from Faculty of Engineering, University of Missouri USA in 1993, obtained Master from Faculty of Engineering, Purdue University USA in 1995. Joining with BSM since 2007. Tri Widiyono Head of Legal Division (LGD). Born in Ponorogo on July, 22 1959. Graduated from Faculty of Law, Universitas Islam Jakarta (Bachelor) and Post-Graduate (Master), Universitas Indonesia majoring Notary; Business Law, Universitas PT Bank Syariah Mandiri BSM memiliki beragam kegiatan rutin untuk meningkatkan silaturrahim sesama pegawai, salah satunya adalah Doa Pagi Senin. Kegiatan ini diikuti semua pegawai kantor pusat dan kepala Cabang Jabodetabek. Kegiatan ini diisi pemaparan kinerja mingguan dan pengarahan langsung Manajemen. Krisna Dwipayana, Notary and PPAT Candidate. Presently is completing Doctorate Degree on Law Studies, Faculty of Law, Universitas Brawijaya. Joining with BSM since March 1, 2013 (pursuant to SK No.15/285-KEP/DIR dated February 26, 2013) President Directorate Mardiana Head of Internal Audit Division (IAD). Born in Yogyakarta on May 31, 1971. Graduated from Faculty of Economy majoring Accounting, from STIE YKPN Yogyakarta in 1994. Joining with BSM since April 1, 2013 (pursuant to SK No. 15/473- KEP/DIR dated March 26, 2013) PT Bank Syariah Mandiri Putu Rahwidhiyasa Head of Transformation Management & Corporate Culture (TCD). Born in Jakarta on September 13, 1964. Graduated from Faculty of Agriculture, Institut Pertanian Bogor in 1986, obtaining Master Finance & Strategy from University of Illinois USA in 1995. Joining dengan BSM since 2008 BSM has various regular activity to enhance employees unity, namely through Monday Morning Pray activity. The event is participated by all of employees at Head Office and Branch Office in Jabodetabek. The activity also disseminates weekly performance expose and direct briefing from the Management. 305 Annual Report 2013 COMPANY DATA REGION I KC MEDAN Jl. Jenderal Achmad Yani No. 100, Medan, Sumatera Utara. Telp. (061) 4153866, 4151466 Fax. (061) 4511867 KCP MEDAN SETIA BUDI Kompl. Perumahan Nice Commercial, Blok B No. 4, Jl. Setia Budi, Medan, Sumatera Utara. Telp. (061) 8220384 Fax. (061) 8221267 KCP MEDAN PETISAH Jl. Rotan No. 6-7, Medan, Sumatera Utara. Telp. (061) 4521002 Fax. (061) 4145787 KCP MEDAN KRAKATAU Jl. Krakatau No. 142 B-C, Kel. Glugur Darat I, Kec. Medan Timur, Kota Medan, Sumatera Utara. Telp. (061) 6691005 Fax. (061) 6616121 Office Networks KC: KCP: UPS: KK: KLS: PP: Branch Office Sub Branch Unit Pelayanan Syariah Kantor Kas Konter Layanan Syariah Payment Point KCP MEDAN BELAWAN Jl. Sumatera No. 33, Kec. Medan Belawan, Kota Medan, Sumatera Utara. Telp. (061) 6945820 Fax. (061) 6941744 KCP MEDAN TOMANG ELOK Jl. Gatot Subroto Komplek Tomang Elok Blok A No. 81, Medan, Sumatera Utara. Telp. (061) 8472668 Fax. (061) 8440518 KCP MEDAN ISKANDAR MUDA Jl. Iskandar Muda No. 58, Medan, Sumatera Utara. Telp. (061) 4151156 Fax. (061) 4521396 KCP MEDAN PULO BRAYAN Jl. Yos Sudarso Komplek Mega Glugur Mas No. 3-4, Medan, Sumatera Utara. Telp. (061) 6632917 Fax. (061) 6644784 KCP MEDAN MARELAN RAYA Jl. Marelan Raya Pasar IV No. 135, Kel. Rengas Pulau, Kec. Medan Marelan, Kota Medan, Sumatera Utara. Telp. (061) 6856176 Fax. (061) 6854463 KCP MEDAN THAMRIN Jl. Thamrin No. 91, Kel. Sei Rengas II, Kec. Medan, Kota Medan, Sumatera Utara. Telp. (061) 7334780 Fax. (061) 7366967 KCP GRAHA HELVETIA Jl. Kapten Sumarsono No. A-13, Desa Helvetia, Kec. Labuhan Deli, Kab. Deli Serdang, Sumatera Utara. Telp. (061) 8454341, 8454329 Fax. (061) 8455130 Annual Report 2013 306 KCP MEDAN MUCHTAR BASRI Jl. Kapt. Muchtar Basri No. 114 & 114-A, Kel. Glugur Darat II, Kec. Medan Timur, Kota Medan, Sumatera Utara. Telp. (061) 6622282 Fax. (061) 6622303 KK MEDAN POLONIA Bandara Udara Internasional Terminal Kedatangan, Jl. Imam Bonjol, Medan, Sumatera Utara. Telp. (061) 4567127 Fax. (061) 4567127 PP MEDAN KANTOR DEPARTEMEN AGAMA Kantor Kementrian Agama Kota Medan, Jl. Sei Batu Gingging, Kota Medan, Sumatera Utara. Telp.- Fax.KC ACEH Jl. Diponegoro No. 6, Banda Aceh, Aceh. Telp. (0651) 22010 Fax. (0651) 33945 KCP MEULABOH Jl. Nasional No. 107, Gampong Ujong Baroh, Kec. Johan Pahlawan, Kabupaten Aceh Barat, Aceh. Telp. (0655) 7551109, 7551558 Fax. (0655) 7551184 KCP SIGLI Jl. Prof. A. Majid Ibrahim blok C No. 5-6, Kp. Asan, Kec. Kota Sigli, Kabupaten Pidie, Aceh. Telp. (0653) 7829601, 7829602 Fax. (0653) 7829603 KCP ACEH DARUSSALAM Jl. T. Nyak Arief No. 376, Kopelma Darussalam, Syiah Kuala, Kota Banda Aceh, Aceh. Telp. (0651) 7551743, 7551744 Fax. (0651) 7551745 KCP JANTHO Jl. Jend. Sudirman, Jantho, Aceh Besar, Aceh. Telp. (0651) 92684, 92689 Fax. (0651) 92683 KCP CALANG Jl. Calang Meulaboh (Jl. Teuku Umar) No.5, Desa Dayah Baro, Kec. Krueng Sabe, Kab. Aceh Barat, Aceh. Telp. (0654) 2210114, 2210115 Fax. (0654) 2210117 KCP MEUREUDU Jl. Iskandar Muda No. 32-33, Desa Kota Meureudu, Kec. Meureudu, Kab. Pidie Jaya, Aceh. Telp. (0653) 51393, 51394 Fax. (0653) 51199 KCP LAMBARO Jl. Banda Aceh-Medan KM 8,5, Desa Lambaro, Kec. Ingin Jaya, Kabupaten Aceh Besar, Aceh. Telp. (0651) 8070130, 8070131 Fax. (0651) 8070133 KCP ACEH ULEE KARENG Jl. T. Iskandar No.333 A-B, Lam Glumpang, Ulee Kareng, Banda Aceh, Aceh. Telp. (0651) 637797, 637802, 637803 Fax. (0624) 637800 PT Bank Syariah Mandiri KCP ACEH KEUTAPANG Jl. Raya Keutapang - Mata Ie No 4-6, Lambheu, Kec. Darul Imarah, Kab. Aceh Besar, Aceh. Telp. (0651) 49900, 49877, 49866 Fax. (0651) 49876 KCP SABANG Jl. Perdagangan No. 29, Kota Bawah Barat, Kec. Sukakarya, Kota Sabang, Aceh. Telp. (0652) 22616, 22718, 22719 Fax. (0652) 22724 KCP NAGAN RAYA Jl. Nasional Simpang Empat Jeuram, Gampong Simpang Peut, Kec. Kuala, Kab. Nagan Raya, Aceh. Telp. (0655) 7555382 Fax. (0655) 7555381 KCP POS BANDA ACEH Kantor Pos Cabang Banda Aceh, Jl. T. Hamzah Bendahara No. 33, Kec. Kuta Alam, Kota Banda Aceh, Aceh. Telp. (0651) 31129 Fax. (0651) 31127 PP ACEH POLITEHNIK KESEHATAN Politehnik Kesehatan Aceh, Jl. Soekarno Hatta, Kampus Terpadu Poltekkes Aceh, Aceh Besar, Aceh. Telp.- Fax.PP DAYAH JEUMALA AMAL Jl. Banda Aceh - Medan, Lueng Putu, Kec. Bandar Baru, Kab. Pidie Jaya, Aceh. Telp.- Fax.PP ACEH RS ZAINAL ABIDIN RSUD Dr Zainoel Abidin, Jl. Tgk. H. M. Daud Beureuh No. 118, Banda Aceh, Aceh. Telp.- Fax.KC PEKANBARU Jl. Jend. Sudirman No. 450, Pekanbaru, Riau. Telp. (0761) 849191, 849192, 849193, 849194 Fax. (0761) 849190, 31668 KK BEUREUNEUN Jl. Banda Aceh-Medan Km. 120, Desa Baro Yaman, Kec. Mutiara Gampong, Kab. Pidie, Aceh. Telp. (0653) 821117 Fax. (0653) 821118 KCP PEKANBARU PANAM Jl. HR. Subrantas Km. 9,5 (Depan Ponpes Babussalam), Kel. Sidomulyo, Kec. Tampan, Panam, Pekanbaru, Riau. Telp. (0761) 62263, 62385 Fax. (0761) 62270 PP ACEH UNMUHA Gedung Univ. Muhammadiyah Aceh, Jl. Muhammadiyah No. 91, Banda Aceh, Aceh. Telp. (0651) 28303 Fax. (0651) 28303 KCP PANGKALAN KERINCI Jl. Lintas Timur No. 115, Pangkalan Kerinci, Pekanbaru, Riau. Telp. (0761) 493335 Fax. (0761) 493337 PP DAYAH TENGKU C. DAUD BEUREUH (TERPADU) Komp. Dayah Tgk. Chik Daud Beureueh, Jl. Banda Aceh - Medan, Beureuneun, Kab Pidie, Aceh. Telp.- Fax.- KCP TEMBILAHAN Jl. M. Boya No. 4, Tembilahan, Indragiri Hilir, Pekanbaru, Riau. Telp. (0768) 21935, 21936, 21937, 21939 Fax. (0768) 21938 PP JANTHO KANTOR BUPATI Kantor Bupati Jantho Aceh Besar, Jl. T. Bachtiar Panglima Polem, Aceh Besar, Aceh. Telp.- Fax.- KCP UJUNG BATU Jl. Jend. Sudirman, Ujung Batu, Rokan Hulu, Riau. Telp. (0762) 7363901, 7363902, 7363903 Fax. (0762) 7363900 PP ACEH UNSYIAH Kampus Falkultas Ekonomi Unsyiah, Kopelma Darussalam, Banda Aceh, Aceh. Telp.- Fax.- KCP PEKANBARU NANGKA Jl. Tuanku Tambusai No. 320 E-F, Labuh Baru Timur, Tampan, Pekanbaru, Riau. Telp. (0761) 7891526 Fax. (0761) 572064 PP ACEH UBUDIYAH Kampus Falkultas ‘Ubudiyah, Desa Tibang, Alue Naga, Banda Aceh, Aceh. Telp.- Fax.- KCP BANGKINANG Jl. Datuk Tabano No. 66-67, Bangkinang, Kab. Kampar, Riau Telp. (0762) 21015, 21016, 21017 Fax. (0762) 21008 PP NAGAN RAYA DPPKAD Jl. Poros Utama Komplek Perkantoran Suka Makmoe, Kab. Nagan Raya, Aceh. Telp. (0655) 7556332 Fax.- KCP PEKANBARU PASIR PUTIH Jl. Raya Pasir Putih No. 15-16, Kab. Kampar, Riau. Telp. (0761) 73427, 73429 Fax. (0761) 73431 PP ACEH IAIN AR RANIRY IAIN AR RANIRY, Jl. Lingkar Kampus IAIN, Banda Aceh, Aceh. Telp.- Fax.- PT Bank Syariah Mandiri KCP TELUK KUANTAN Jl. Kemerdekaan No. 48, Teluk Kuantan, Kab. Kuantan Singingi, Riau. Telp. (0760) 20600, 20588 Fax. (0760) 20550 307 Annual Report 2013 KCP PEKANBARU SUDIRMAN Jl. Jend. Sudirman No. 169, Desa Kota Tinggi, Kec. Pekanbaru Kota, Kota Pekanbaru, Riau. Telp. (0761) 849708 Fax. (0761) 849505 KCP RENGAT Jl. Sultan No. 50, Kel. Kampung Besar Kota, Kec. Rengat, Kab. Indragiri Hulu, Riau. Telp. (0769) 7004400 Fax. (0769) 324050 KCP SIAK Jl. Raja Kecik d/h Balai Kalang (Depan MTsN Siak), Kel. Kampung Dalam, Kec. Siak, Kab. Siak, Riau. Telp. (0764) 20222 Fax. (0764) 20223 KK PEKANBARU RUMBAI Jl. Sekolah, Rumbai No. 10 A, Pekanbaru, Riau. Telp. (0761) 51959 Fax. (0761) 51876 KK PASIR PANGARAIAN Jl. Tuanku Tambusai, Desa Rambah Tengah Utara, Kec. Rambah, Kab. Rokan Hulu, Riau. Telp. (0762) 7392344 Fax. (0762) 7392345 KK PEKANBARU UIR Gedung Fakultas Ekonomi Universitas Islam Riau (UIR), Jl. Kaharudin Nasution, Kel. Simpang Tiga, Kec. Bukit Raya, Kota Pekanbaru, Riau. Telp. (0761) 678930 Fax.PP PEKANBARU PENGADILAN AGAMA Jl. Rawa Indah No. 1, Arifin Ahmad, Pekanbaru, Riau. Telp. (0761) 7063358 Fax. (0761) 7063358 PP PEKANBARU POLITEKNIK CALTEX RIAU Jl. Umban Sari No. 1, Rumbai, Pekanbaru, Riau. Telp. (0761) 34325 Fax. (0761) 34325 KC SIMEULUE Pertokoan Suak Tungkul Kavling 1 No. 5/6, Jl. Tgk. Diujung Sinabang, Simeuleu, Aceh. Telp. (0650) 21547 Fax. (0650) 21556 KCP BLANGPIDIE Jl. Kesehatan No. 84-86, Gampong Kuta Tuha, Blangpidie, Aceh Barat Daya, Aceh. Telp. (0659) 93387 Fax. (0659) 93386 KCP SUBULUSSALAM Jl. Teuku Umar No. 10-11, Subulussalam, Aceh. Telp. (0627) 31500 Fax. (0627) 31502 KCP RIMO Jl. T. R. Angkasah No. 77 A/B, Lae Butar-Rimo, Kab. Aceh Singkil, Aceh. Telp. (0658) 21588, 21556, 21557 Fax. (0658) 21580 COMPANY DATA KK TAPAK TUAN Jl. Merdeka No. 92 B, Gampong Pasar, Kec. Tapak Tuan, Kab. Aceh Selatan, Aceh. Telp. (0656) 323700, 323702 Fax. (0656) 323701 KC PADANG Jl. Belakang Olo No. 47, Kel. Kampung Jawa, Kec. Padang Barat, Kota Padang, Sumatera Barat. Telp. (0751) 21113, 20765 Fax. (0751) 24768 KCP SOLOK Jl. Ahmad Dahlan No. 100, Kel. Pasar Pandan Air Mati, Kec. Tanjung Harapan, Kota Solok, Sumatera Barat. Telp. (0755) 22594 Fax. (0755) 22960 KCP PADANG ULAK KARANG Jl. S.Parman No. 145 A, Kel. Ulak Karang Selatan, Kec. Padang Utara, Kota Padang, Sumatera Barat. Telp. (0751) 444908 Fax. (0751) 444218 KCP PADANG BANDAR BUAT Jl. Rimbo Datar No. 16D RT 02 RW 02, Kel. Bandar Buat, Kec. Lubuk Kilangan, Kota Padang, Sumatera Barat. Telp. (0751) 775142, 71900 Fax. (0751) 72500 KCP PADANG PARIAMAN Jl. Hos Cokroaminoto No. 9, Kel. Alai Gelombang, Kec. Pariaman Tengah, Kota Pariaman, Sumatera Barat. Telp. (0751) 93950, 93951 Fax. (0751) 93952 KCP PULAU PUNJUNG Jl. Lintas Sumatra Km. 2, Nagari IV Koyo, Kec. Pulau Punjung, Kab. Dharmasraya, Sumatera Barat. Telp. (0754) 40770, 40771 Fax. (0754) 40772 KCP PADANG SITEBA Jl. Raya Pondok Kopi Siteba Blok D dan E, Kel. Negeri Nanggalo, Kec. Nanggalo, Kota Padang, Sumatera Barat. Telp. (0751) 4488722, 4488733 Fax. (0751) 4488755 KCP PAINAN Jl. Ilyas Yacub No. 10, Kenagarian Painan, Kec. IV Jurai, Kab. Pesisir Selatan, Sumatera Barat. Telp. (0756) 22805, 22803 Fax. (0756) 22807 KCP POS PADANG Kantor Pos Padang, Jl Bagindo Aziz Chan No. 7, Kel. Pasar baru, Kec. Padang Barat, Kota Padang, Sumatera Barat. Telp. (0751) 20770 Fax. (0751) 20772 KCP LUBUK ALUNG Jl. Raya Padang - Bukittinggi, Pasar Lubuk Alung, Kec. Lubuk Alung, Kab. Padang Pariaman, Sumatera Barat. Telp. (0751) 697800, 697900 Fax. (0751) 697496 KK PADANG UNIVERSITAS ANDALAS Gedung Pusat Kegiatan Mahasiswa Universitas Andalas Jl. Limau Manis, Padang, Sumatera Barat. Telp. (0751) 778601 Fax. (0751) 778600 KK UNIVERSITAS NEGERI PADANG Jl. Prof. Dr. Hamka, Kel. Air Tawar Barat, Kec. Padang Utara, Kota Padang, Sumatera Barat. Telp. (0751) 4488966, 4488988 Fax. (0751) 4488977 PP PADANG STKIP PGRI Jl. Gunung Pangilun, Padang, Sumatera Barat. Telp.- Fax.KC BINJAI Jl. Sukarno Hatta No. 22-23, Kel. Tanah Tinggi, Kec. Binjai Timur, Kota Binjai, Sumatera Utara. Telp. (061) 8826396 Fax. (061) 8826138 KCP STABAT Jl. KH. Zainul Arifin No. 17-A, Stabat, Kab. Langkat, Sumatera Utara. Telp. (061) 8912631, 8912632 Fax. (061) 8912630 KCP PANGKALAN BRANDAN Jl. Thamrin No. 57, Pangkalan Brandan, Kab. Langkat, Sumatra Utara. Telp. (0620) 322222 Fax. (0620) 322767 KCP KUALA Jl. Lintas Binjai Kuala, Desa Pekan Kuala, Kec. Kuala, Kab. Langkat, Sumatera Utara. Telp. (061) 8931378, 8931379 Fax. (061) 8931380 KCP DISKI Jl. Medan – Binjai Km. 12,5 No. 31, Diski Deli Serdang, Desa Puji Mulio, Kec. Sunggal, Kab. Deli Serdang, Sumatera Utara. Telp. (061) 8447320 Fax. (061) 8447324 KC RANTAU PRAPAT Jl. Imam Bonjol No. 22, Rantau Prapat, Sumatera Utara. Telp. (0624) 24880, 24205, 25278 Fax. (0624) 25278 KCP KOTA PINANG Jl. Jenderal Sudirman No. 26 B, Kota Pinang, Labuhan Batu, Sumatera Utara. Telp. (0624) 496922, 496918 Fax. (0624) 496919 KCP AEK KANOPAN Jl. Jend. Sudirman, Kel. Aek Kanopan Timur, Kec. Kualuh Hulu, Kab. Labuhan Batu Utara, Sumatera Utara. Telp. (0624) 693340 Fax. (0624) 693540 KCP KAMPUNG PAJAK Jl. Lintas Sumatera, Desa Kampung Pajak, Kec. NA IX-X, Kab. Labuhan Batu Utara, Sumatera Utara. Telp. (0624) 5741500, 5741511, 5741522 Fax. (0624) 5741533 Annual Report 2013 308 KCP SIGAMBAL Jl. H. M. Said (Jl. Lintas Sumatera Sigambal), Kel. Perdamaian, Kec. Rantau Selatan, Kab. Labuhan Batu, Sumatera Utara. Telp. (0624) 24829 Fax. (0624) 24210 KC BATAM Komplek Graha Sulaeman Blok B No. 2, Jl. Sultan Abdul Rahman, Lubuk Baja, Batam, Kep. Riau. Telp. (0778) 431331 Fax. (0778) 432727 KCP TANJUNG BALAI KARIMUN Jl. Ahmad Yani No. 3-4, Karimun, Kep. Riau. Telp. (0777) 327601, 327605 Fax. (0777) 327600 KCP BATAMINDO Shophouse Blok F#01-29&30, Kawasan Industri Batamindo, Batam, Kep. Riau. Telp. (0770) 612044 Fax. (0770) 612303 KCP BATAM BATU AJI Komplek Ruko Perumnas Fanindo Blok F No. 6, Tanjung Uncang, Batu Aji, Batam, Kep. Riau. Telp. (0778) 3581312, 3581314, 3581315 Fax. (0778) 3581313 KCP BATAM CENTER Komplek Mahkota Raya Blok C No. 12, Batam, Kep. Riau. Telp. (0778) 7483291, 7483292 Fax. (0778) 7483236 KCP BATAM BENGKONG Komplek Bengkong City No. 12, Kel. Batu Ampar, Kec. Bengkong Kota, Kota Batam, Kep. Riau. Telp. (0778) 423621 Fax. 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(0765) 51890 - 51891 (Hunting) Fax. (0765) 51893 KCP BENGKALIS Jl. Hangtuah No 35, Kab. Bengkalis, Riau. Telp. (0766) 24787 Fax. (0766) 24788 KCP UJUNG TANJUNG Jl. Ujung Tanjung - Bagansiapi-api No. 69, Kel. Ujung Tanjung, Kec. Tanah Putih, Kota Rokan Hilir, Riau. Telp. (0765) 7020550 Fax. (0765) 7020551 309 Annual Report 2013 PP DUMAI RSUD Rumah Sakit Umum Daerah, Jl. Sultan Syarif Kasim, Dumai. Telp. (0765) 443369 Fax. (0765) 443370 KC PEMATANGSIANTAR Jl. Perintis Kemerdekaan No. 1, Pematangsiantar, Sumatera Utara. Telp. (0622) 435858, 435857, 435861 Fax. (0622) 435848 KCP SIMALUNGUN PERDAGANGAN Jl. Sisingamaraja, Perdagangan, Kab. Simalungun, Sumatera Utara. Telp. (0622) 697777 Fax. (0622) 697177 KCP KISARAN Jl. Imam Bonjol No. 195, Kel. Kisaran Timur, Kec. Kota Kisaran Timur, Kab. Asahan, Sumatera Utara. Telp. (0623) 348500, 348501 Fax. (0623) 348502 KCP TANJUNG BALAI Jl. HOS Cokroaminoto No.35 DE, Tanjung Balai, Sumatera Utara. Telp. (0623) 597373 Fax. 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(061) 8224288 KCP PASAR LANGSA Jl. Teuku Umar No. 61, Kota Langsa, Aceh. Telp. (0641) 22035, 23804 Fax. (0641) 23913 KK JEMAJA Jl. Merdeka, Kel. Letung, Kec. Jemaja, Kab. Anambas, Kep. Riau. Telp.- Fax.- KCP MEDAN USU Kampus USU, Jl. Letnan Jend. Jamin Ginting Simpang No. 10, Kel. Merdeka, Kec. Medan Baru, Kota Medan, Sumatera Utara. Telp. (061) 8226363 Fax. (061) 8224747 KCP KUALA SIMPANG Jl. Cut Nyak Dien No. 3-4, Kampung Kota Lintang, Kec. Kota Kuala Simpang, Kab. Aceh Tamiang, Aceh. Telp. (0641) 31322, 31959 Fax. (0641) 31433 KCP POS LANGSA Kantor Pos Cabang Langsa, Jl. Ahmad Yani 29/56d, Kel. Gampong Jawa, Kec. Langsa, Kota Langsa, Aceh. Telp. (0641) 424500 Fax. (0641) 21900 PP LANGSA MADRASAH ULUMUL QUR’AN Madrasah Ulumul Quran Jl. Banda Aceh-Medan Km. 447, Kota Langsa, Aceh. Telp. (0641) 7014766 Fax.PP LANGSA STAIN ZAWIYAH COT KALA Gedung Rektorat STAIN Zawiyah Cot Kala Langsa, Jl. Meurandeh, Kec. Langsa Lama, Kota Langsa, Aceh. Telp. (0641) 23129 Fax. 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Petisah Hulu, Kec. Medan Baru, Kota Medan. Sumatera Utara. Telp. (061) 4550755 Fax. (061) 4550766, 4537627 KCP MEDAN RINGROAD Jl. Ringroad No. A15-A17, Kel. Tanjung Rejo, Kec. Medan Sunggal, Kota Medan, Sumatera Utara. Telp. (061) 8456006 Fax. (061) 8456004 KK MEDAN PANCA BUDI Perguruan Panca Budi , d.a. Toserba PADI, Gedung G, Jl. Gatot Subroto Km. 4,5, Kel. Simpang Tanjung, Kec. Medan Sunggal, Kota Medan, Sumatera Utara. Telp. (061) 80025557 Fax. (061) 80025558 KCP BINTAN CENTER Jl. D.I. Panjaitan Km. 9 No. 1-2, Bintan Center, Tanjung Pinang, Kep. Riau. Telp. (0771) 442222 Fax. (0771) 442299 PP MEDAN AL AZHAR Yayasan Hajjah Rachmah Nasution (YHRN), Jl. Pintu Air No. 124 Kwala Bekala - Padang Bulan, Kota Medan, Sumatera utara. Telp.- Fax.- KCP ANAMBAS Jl. Imam Bonjol No. 1, Tarempa, Kab. Kepulauan Anambas, Kep. Riau. Telp. (0772) 31315 Fax. (0772) 31554 KC MEDAN KAMPUNG BARU Jl. Brigjen Katamso No. 717 B, Medan, Sumatera Utara. Telp. (061) 7878383 Fax. (061) 7872323 Annual Report 2013 310 KCP MEDAN SIMPANG LIMUN Jl. Sisingamangaraja No. 51-B, Medan, Sumatera Utara. Telp. (061) 7866464, 7864455, 7868555, 7866611 Fax. (061) 7873555 KCP MEDAN AMPLAS Jl. Sisingamangaraja Km. 5,5 No. 20 B-C, Kel. Harjosari I, Kec. Medan Amplas, Kota Medan, Sumatera Utara. Telp. (061) 7870693 Fax. (061) 7870794 KCP MEDAN PADANG BULAN Komplek Delta No. 3 dan 4, Jl. Letjend Jamin Ginting, Padang Bulan Km. 8,5, Kel. Mangga, Kec. Medan Tuntungan, Kota Medan, Sumatera Utara. Telp. (061) 8363825 Fax. (061) 8363791 PP MEDAN STMIK TRIGUNA DHARMAJl. AH. Nasution No. 73, Kel. Kwala Bekala, Kec. Medan Johor, Kota Medan, Sumatera Utara. Telp.- Fax.PP MEDAN UISU Kampus Universitas Islam Sumatera Utara Jl. Sisingamaraja - Teladan, Medan, Sumatera Utara. Telp. (061) 7883683 Fax. (061) 7883683 KC SIBOLGA Jl. Sutoyo Siswomiharjo No. 22, Sibolga Utara, Sibolga, Sumatera Utara. Telp. (0631) 24555 Fax. (0631) 26722 KC LUBUK PAKAM Jl. Diponegoro No. 45-46 Pasar I, Kel. 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(0752) 55554, 55555, 55556 Fax. (0752) 55557 KK TANJUNG PATI Jl. Raya Negara Km. 8, Jorong Sarilamak, Kenagarian Sarilamak, Kec. Harau, Kab. Lima Puluh Kota, Sumatera Barat. Telp. (0752) 7754232 Fax. (0752) 7754055 KC PEKANBARU HARAPAN RAYA Jl. Haji Imam Munandar No. 8, Kel. Tangkerang Utara, Kec. Bukit Raya, Kota Pekanbaru, Riau. Telp. (0761) 862222 Fax. (0761) 849799 KCP SELAT PANJANG Jl. Imam Bonjol No. 88, Kel. Selat Panjang Barat, Kec. Tebing Tinggi, Kab. Kepulauan Meranti (dh. Kab. Bengkalis), Riau. Telp. (0763) 31173 Fax. (0763) 31146 KCP PEKANBARU RIAU Jl. Riau No. 85 A-B, Kel. Padang Terubuk, Kec. Senapelan, Kota Pekanbaru, Riau. Telp. (0761) 861103 Fax. (0761) 861105 PT Bank Syariah Mandiri KC KABANJAHE Komplek Raja Lahir Munte Blok E No. 1-2, Jl. Selamat Ketaren, Kel. Gung Leto, Kec. Kabanjahe, Kab. Karo, Sumatera Utara. Telp. (0628) 21999 Fax. (0628) 21859 PP DINAS KESEHATAN KAB. KARO Kadinkes Kab. Karo, Jl. Selamat Ketaren No. 9, Kec. Kabanjahe, Kab. Karo, Sumatera Utara. 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Kebayoran Baru, Jakarta Selatan. Telp. (021) 7222754, 7222753 Fax. (021) 7222613, 7228353 311 Annual Report 2013 PP JAKARTA PENGADILAN AGAMA Jl. K.H. Mas Mansyur/Jl. H. Awaluddin II/2, Tanah Abang, Jakarta Pusat. Telp. (021) 327910 Fax.PP JAKARTA RS SETIA MITRA Jl. RS. Fatmawati No. 80-82, Jakarta Selatan. Telp. (021) 327910 Fax.PP JAKARTA RS ISLAM PONDOK KOPI RS Islam Jakarta Pondok Kopi, Jl. Nusa Indah Raya 75, Pondok Kopi, Jakarta Timur. Telp.- Fax.PP JAKARTA YAPIMDA Yayasan Yapimda, Jl. Poltangan III No. 97, Pasar Minggu, Jakarta Selatan. Telp.- Fax.KC JAKARTA MAYESTIK Jl. Kyai Madja Blok D/1 Persil No. 2, RT 004 RW 01 No. 7, Kramat Pela, Kebayoran Baru, Jakarta Selatan. Telp. (021) 7202451, 7202728, 7202509, 7394952 Fax. (021) 7220822 KCP JAKARTA PALMERAH Jl. Palmerah Barat No. 32 B, Kebayoran Lama, Jakarta Selatan. Telp. (021) 5356423, 5356601 Fax. (021) 5356757 KCP JAKARTA RADIO DALAM Jl. Radio Dalam Raya No. 61, Kavling DD-EE RT. 001 RW. 01, Gandaria Utara, Kebayoran Utara, Jakarta Selatan. Telp. (021) 72799673, 7246247 Fax. (021) 7223079 KCP JAKARTA S. PARMAN Gedung Graha GRC Board, Jl. Letjen S. Parman Kav.64, Kel. Slipi, Kec. Palmerah, Jakarta Barat. Telp. (021) 5362107, 5328637, 5493391 Fax. (021) 5362108 KCP JAKARTA SULTAN ISKANDAR MUDA Jl. Arteri No. 99-D RT 005 RW 06, Kel. Kebayoran Lama Utara, Kec. Kebayoran Lama, Jakarta Selatan. Telp. (021) 7238356, 7238357 Fax. (021) 7238358 KCP JAKARTA SIMPRUG Komp. Grand ITC Permata Hijau Blok Emerald Persil No. 13, Jl. Arteri Permata Hijau, Kel. Grogol Utara, Kec. Kebayoran Baru, Jakarta Selatan. Telp. (021) 53663393, 5363883 Fax. (021) 53663336 COMPANY DATA KLS JAKARTA GD. PUSAT KEHUTANAN Kantor Cabang Bank Mandiri Wisma Manggala Wanabhakti, Jl. Jend. Gatot Subroto, Jakarta Pusat. Telp. (021) 5731933 Fax. (021) 5731933 PB JAKARTA PONDOK INDAH Komp. Ruko Pondok Indah Kav. 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(021) 7498348 KCP BEKASI KEMANG PRATAMA Jl. Raya Kemang Pratama Blok AN No. 1B, Bekasi, Jawa Barat. Telp. (021) 82405246, 82432974 Fax. (021) 8202884 KCP JAKARTA CIRACAS Jl. Lapangan Tembak No. 1 Rt. 005/02, Cibubur, Ciracas, Jakarta Timur. Telp. (021) 8704204, 8704164, 87710061 Fax. (021) 87709405 KCP JAKARTA KRAMAT JATI Pasar Induk Kramat Jati Blok D1 No. 20-21, Jl. Raya Bogor KM. 17, Jakarta Timur. Telp. (021) 87798765, 87795502, 87795516, 87795545 Fax. (021) 87795451 KCP JAKARTA CILANDAK Komplek Ruko Haji Madali Jl. Cilandak KKO No. 5E, Cilandak, Ragunan, Jakarta Selatan. Telp. (021) 7829780 Fax. (021) 78832136 KCP TANGERANG CIRENDEU Jl. Cirendeu Raya No. 29 E, Cirendeu, Ciputat, Tangerang Selatan, Banten. Telp. (021) 74713525, 74714033, 74713537 Fax. (021) 7490208 KCP JAKARTA PS. REBO Komplek Mutiara Faza, Jl. Raya Condet, RT 007/01, Kel. Gedong, Kec. Pasar Rebo, Jakarta Timur. Telp. (021) 87792471, 87792605, 87792414, 87780053, 8408691 Fax. (021) 8412758 KCP JAKARTA PONDOK LABU Graha Fatmawati, Jl. RS. Fatmawati Blok A No. 1D RT 005/09, Kel. Cilandak Barat, Kec. Cilandak, Jakarta Selatan. Telp. (021) 7694434, 75903246, 75910378 Fax. (021) 7502981 KCP JAKARTA PEJATEN RAYA Gedung Buncit 36, Jl. Warung Buncit Raya No. 36, Kel. Ragunan, Kec. Pasar Minggu, Jakarta Selatan. Telp. (021) 78848377 Fax. (021) 78848415 KCP TANGERANG PONDOK CABE Ruko Pondok Cabe Mutiara Blok B-6, Jl. Mohd. Toha, Kel. Pondok Cabe Udik, Kec. Pamulang, Tangerang Selatan, Banten. Telp. (021) 7415281, 7415282, 7415283 Fax. (021) 74700201 KCP MITRA MANDIRI ANEKA TAMBANG Bank Mandiri KCP Gedung Antam, Gedung Aneka Tambang, Jl. Letjen TB. Simatupang No. 1, Lingkar Selatan, Tanjung Barat, Jakarta Selatan. Telp.- Fax.KK JAKARTA PLAZA MANDIRI Plaza Mandiri - L 1, Jl. Jend. Gatot Subroto Kav 36-38, Jakarta Selatan. Telp. (021) 5263466, 5263688 Fax. (021) 5263566 KLS JAKARTA DEPTAN Kantor Pusat Departemen Pertanian, Gedung B, lantai Dasar, Jl. Harsono RM. 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(021) 89842324, 89842325, 89842326 Fax. (021) 89840499 KCP BEKASI KALIMALANG Komp. Ruko Plaza Duta Permai Blok B II No. 1-2, Jl. Raya Kalimalang KH. Noer Ali, Bekasi, Jawa Barat. Telp. (021) 8842886, 88853101 Fax. (021) 8842355 KCP BEKASI HARAPAN INDAH Ruko Boulevard Hijau Raya Blok SN. 1 No. 21-22, Kel. Pejuang, Kec. Medan Satria, Bekasi, Jawa Barat. Telp. (021) 88865555, 88865929 Fax. (021) 88865666 KCP BEKASI GRAND MALL Rusun Hunian dan Non Hunian, Lt. Dasar 1, II/Blok B No. 57, Grand Mall B, Jl. Jend. Sudirman, Kel. Harapan Mulya, Kec. Bekasi Selatan, Kota Bekasi, Jawa Barat. Telp. (021) 88850033, 88851607, 88851624 Fax. (021) 88853388 KCP POS BEKASI Kantor Pos Bekasi, Jl. Lapangan Multiguna No. 7, Kel. Margahayu, Kec. Bekasi Timur, Kab. Bekasi, Jawa Barat. Telp.- Fax.KC JAKARTA THAMRIN Jl. M. H. Thamrin No. 5, Jakarta Pusat. Telp. (021) 2300509, 39839000 Fax. (021) 39832939 KCP JAKARTA TANAH ABANG Komplek Tanah Abang Bukit, Blok F/4, Jl. KH. Fachruddin, Jakarta Pusat. Telp. (021) 3917747, 3923030 Fax. (021) 3918004 KCP JAKARTA PASAR BARU Jl. Pintu Air No. 7 Blok A1, Pasar Baru, Jakarta Pusat. Telp. (021) 3442371 Fax. (021) 3442370 KCP JAKARTA CIKINI Jl. Cikini Raya No. 69-71, Cikini, Menteng, Jakarta Pusat. Telp. (021) 31901900 Fax. (021) 31902900 PT Bank Syariah Mandiri KCP JAKARTA WAHID HASYIM Jl. KH. Wahid Hasyim No. 141 A. Kel. Kebon Kacang, Kec. Tanah Abang, Jakarta Pusat. Telp. (021) 3161305 Fax. (021) 3161304, 3905506 KCP JAKARTA CIDENG Jl. Cideng Timur No. 86B, Kel. Petojo Utara, Kec. Gambir, Jakarta Pusat. Telp. (021) 3860102 Fax. (021) 3863688, 3863689 KCP BOGOR MERDEKA Jl. Merdeka No. 63, Bogor, Jawa Barat. Telp. (0251) 8386570, 8386571 Fax. (0251) 8362312 KCP BOGOR JALAN BARU Jl. KH. Sholeh Iskandar No. 77 A-B, Bogor, Jawa Barat. Telp. (0251) 8377218 Fax. (0251) 8377321 KCP JAKARTA MENTENG Jl. Blora No. 34-35, Kec. Menteng, Jakarta Pusat. Telp. (021) 3900056 Fax. (021) 31906185 KCP BOGOR POMAD Jl. 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(021) 64700081 KCP JAKARTA CILINCING Jl. Raya Cakung Cilincing, Tanjung Priok, Jakarta Utara. Telp. (021) 29376622 Fax. (021) 29376621 KCP POS JAKARTA UTARA Kantor Pos Jakarta Utara, Jl. Swasembada Timur IX No. 37, Kel. Sungai Bambu, Kec. Tanjung Priok, Jakarta Utara. Telp. (021) 4361993 Fax. (021) 4361994 KCP JAKARTA MEGA KUNINGAN Jl. Mega Kuningan Barat Blok A9/B9 No. C5-6-7, lantai B-D-2-3-4-5-DRM, Jakarta Selatan. Telp. (021) 57852892, 57852893 Fax. (021) 57852737, 57652822 PP JAKARTA YAYASAN MANTAB AL-HAMID Yayasan Mantab Al Hamid, Jl. Cilangkap Baru No. 1, Cilangkap, Cipayung, Jakarta Timur. Telp.- Fax.- KCP JAKARTA GUDANG PELURU Jl. Kampung Melayu Besar (d/h. KH. Abdullah Syafei) Blok. A Kav. No. 27-A, Kel. Kebon Baru, Kec. Tebet, Jakarta Selatan. Telp. (021) 83708662, 83708663, 83708664 Fax. (021) 83708665 PP JAKARTA MUHAMMADIYAH DUREN SAWIT Jl. Delima II Gg. II No. 24, Rt/Rw 05/09, Duren Sawit, Jakarta Timur. Telp.- Fax.- KCP JAKARTA K-LINK TOWER Gedung K-Link Tower, Jl. Jend. Gatot Subroto Kav. 59A, Jakarta Selatan. Telp. (021) 3048322, 30483281, 30483282 Fax. (021) 30483200 KC JAKARTA RAWAMANGUN Jl. Paus Raya No. 86, Rawamangun, Jakarta Timur. Telp. (021) 4711987 Fax. (021) 4711963 KCP JAKARTA CAKUNG Kompl. Pusat Perdagangan Ujung Menteng, Jl. Hamengkubuwono IX KM. 25 Blok B No. 15, Cakung, Jakarta Timur. Telp. (021) 46802224, 46802225 Fax. (021) 46802228 KCP JAKARTA KLENDER Jl. Teratai Putih Raya No. 26 Blok 28, Kel. Malaka Jaya, Kec. Duren Sawit, Jakarta Timur. Telp. (021) 86608567 Fax. (021) 86611439 KCP JAKARTA UTAN KAYU Jl. Utan Kayu No. 49A, Jakarta Timur. Telp. (021) 85913922, 85913925 Fax. (021) 85913209 KK JAKARTA PELABUHAN TANJUNG PRIOK Gedung Mega Enggano, Jl. Enggano Blok A No. 5T, Tanjung Priok, Jakarta Utara. Telp. (021) 43907746, 43907732 Fax. (021) 43907733 KCP JAKARTA PULO GADUNG Jl. Bekasi Raya Blok 8-I Kaveling No. 7, Cakung, Jakarta Timur. Telp. (021) 46800746 Fax. (021) 46801198 KK JAKARTA PENGADILAN AGAMA Jl. Plumpang Semper No. 5, Kel. Tugu Selatan, Kec. Koja, Jakarta Utara. Telp. (021) 4370047 Fax. (021) 4370042 KCP JAKARTA CIPINANG JAYA Jl. Cipinang Jaya No. 11B-11C, Kel. Cipinang Besar Selatan, Kec. Jatinegara, Jakarta Timur. Telp. (021) 85918973, 85918974, 85918975 Fax. (021) 85919855 KC JAKARTA SAHARJO Jl. Minangkabau No. 39, Pasar Manggis Setiabudi, Jakarta Selatan. Telp. (021) 8308768, 8292824, 8357309 Fax. (021) 8308769, 8357310 KCP POS JAKARTA TIMUR Kantor Pos Jakarta Timur, Jl. Pemuda No. 79, Kel. Jati, Kec. Pulo Gadung, Jakarta Timur. Telp. (021) 29377994 Fax. (021) 29377993 KCP JAKARTA RASUNA SAID Ario Bimo Central Building, Jl. H.R. Rasuna Said X-2 Kavling 5, Jakarta Selatan. Telp. (021) 5225961, 5225963 Fax. (021) 5225954 PP JAKARTA PERG. MUHAMADIYAH TEBET Jl. Tebet Timur Raya No. 565, Tebet, Jakarta Selatan. Telp. (021) 83704332 Fax. (021) 83704332 KCP JAKARTA TEBET Jl. Tebet Barat IX No. 31, Tebet, Jakarta Selatan. Telp. (021) 83796551, 83796549, 83792030 Fax. (021) 83796551, 83796549, 83792030 PP JAKARTA AR RIDHO Jl. Pondok Kelapa XII Blok G IV Rt/Rw 003/001, Pondok Kelapa, Duren Sawit, Jakarta Timur. Telp. (021) 86906673, 86608567 Fax.- Annual Report 2013 314 PP PENGADILAN JAKARTA SELATAN Pengadilan Agama Jakarta Selatan, Jl. Harsono RM No. 1, Ragunan, Pasar Minggu, Jakarta Selatan. Telp.- Fax.PP BEKASI PONPES AT TAQWA Ponpes At Taqwa, Jl. Pesantren At Taqwa, Kampung Ujung Harapan, Kec. Babelan, Kab. Bekasi, Jawa Barat. Telp.- Fax.PP JAKARTA MUHAMMADIYAH KRAMAT JATI PC Muhammadiyah Kramat Jati, Jl Dewi Sartika No. 316A RT 008/04, Kel. Cawang, Kec. Kramat Jati, Jakarta Timur. Telp.- Fax.KC JAKARTA KEBON JERUK Jl. Raya Kebon Jeruk, RT 0010/01, Kel. Kebon Jeruk, Kec. Kebon Jeruk, Jakarta Barat. Telp. (021) 53662464, 53662465, 53662467 Fax. (021) 53662471, 53662472 KCP JAKARTA KEDOYA Rukan Golden Green No. 9, Jl. Panjang Kedoya Utara, Jakarta Barat. Telp. (021) 58302309, 58351053, 58351054 Fax. (021) 56943609 KCP JAKARTA TANJUNG DUREN Jl. 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(021) 7237913 315 Annual Report 2013 KK BOGOR KOTA WISATA Perumahan Kota Wisata Ruko Sentra Eropa Blok G No. 3, Kel. Ciangsana, Kec. Gunung Putri, Kab. Bogor, Jawa Barat. Telp. (021) 84939097 Fax. (021) 84939331 KC TANGERANG BINTARO Bintaro Trade Center, Jl. Jend. Sudirman Blok A1 No. 7 - 8, Bintaro Sektor 7, Pondok Aren, Tangerang, Banten. Telp. (021) 7450120, 7453301, 7450296, 7450297 Fax. (021) 7450116 KCP TANGERANG BINTARO SEKTOR III Bintaro Jaya Sektor IIIA, Blok DD 10/1, Jl. Mandar XX, Tangerang, Banten. Telp. (021) 7343970, 7343969, 7343913, 7343920 Fax. (021) 73883936 KCP TANGERANG GRAHA RAYA Ruko Venice Blok JF No. 1-2, Jl. Ruko Venice, Kel. Pakujaya, Kec. Serpong Utara, Kab. Tangerang, Banten. Telp. (021) 5397800, 5397978, 5398090 Fax. (021) 5398125 KK JAKARTA MASJID JAMI BINTARO JAYA Jl. Merpati V Blok P.3 No. 9, Kel. Bintaro, Kec. Pesanggrahan, Jakarta Selatan. Telp. (021) 7359363, 7359352 Fax. (021) 7359361 KC BEKASI PONDOK GEDE Jl. 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(021) 62305640 KCP JAKARTA ROA MALAKA Jl. Pasar Pagi No. 43, Kel. Roa Malaka, Kec. Tambora, Jakarta Barat. Telp. (021) 6900055 Fax. (021) 6900057 KC JAKARTA ROXY Pusat Niaga Roxy Mas Blok B1 No. 8, Jl. K. H. Hasyim Ashari 125, Jakarta Pusat. Telp. (021) 6330939 Fax. (021) 6337116, 6337113 KCP JAKARTA TOMANG Jl. Tomang Raya No. 10, Kel. Jatipulo, Kec. Palmerah, Jakarta Barat. Telp. (021) 5680019, 5604066 Fax. (021) 5683392 KK JAKARTA TRISAKTI Universitas Trisakti Kampus A Gedung i, Jl. Kyai Tapa No. 1, Jakarta Barat. Telp. (021) 56943139, 56943094 Fax. (021) 56943140 KC JAKARTA CENGKARENG Ruko Mutiara Taman Palem Blok A2 No. 9-10, Jl. Kamal Raya Outering Ring Road, Cengkareng, Jakarta Barat. Telp. (021) 54353515, 54353540 Fax. (021) 54353155 KCP JAKARTA KALIDERES Ruko Perum Citra II Niaga Blok A No. 26, Kalideres, Jakarta Barat. Telp. (021) 54392124, 54392132, 54392191, 54374588 Fax. (021) 54372327 KC TANGERANG BSD Ruko BSD Blok RQ No. 101, Serpong, Tangerang, Banten. Telp. (021) 5386900 Fax. (021) 5386898 Annual Report 2013 316 KCP TANGERANG BSD Ruko Golden Madrid Blok B/6, Jl. Letjen Soetopo, Sektor XIV Bumi Serpong Damai, Tangerang, Banten. Telp. (021) 53163209, 53163210, 53163211 Fax. (021) 53160411 KC JAKARTA KALIBATA Jl. Raya Pasar Minggu No. 75, Kel. Kalibata, Kec. Pancoran, Jakarta Selatan. Telp. (021) 7940323, 7940341, 7940353 Fax. (021) 7940420 KCP JAKARTA PASAR MINGGU Jl. Raya Lenteng Agung No. 26, Jakarta Selatan. Telp. (021) 78833626, 7892545. Fax. (021) 7806973 KCP JAKARTA CILILITAN Jl. Raya Bogor No. 1, Kramat Jati, Jakarta Timur. Telp. (021) 80878616, 70982824 Fax. (021) 80878617 KCP JAKARTA DEWI SARTIKA Jl. Dewi Sartika Raya No. 139 B, Cawang, Jakarta Timur. Telp. (021) 80872793, 80872794 Fax. (021) 8017404 KC JAKARTA GATOT SUBROTO Gedung Menara Jamsostek, Menara Utara Lt. 1, Jl. Jendral Gatot Subroto No. 38, Jakarta Selatan. Telp. (021) 2523980 Fax. (021) 2523981 KC JAKARTA HAYAM WURUK Jl. Hayam Wuruk No. 101, Kec. 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(021) 57900825 KC TANGERANG CILEDUG Jl. HOS Cokroaminoto No. 69, Ciledug, Tangerang, Banten. Telp. (021) 73458147, 73458148, 73458149 Fax. (021) 73458150 KCP TANGERANG KARANG TENGAH Pertokoan Bumi Permata Indah Blok R1/26, Jl. Raden Saleh, Kel. Karang Mulya, Kec. Ciledug, Kota Tangerang, Banten. Telp. (021) 58905234 Fax. (021) 58905235 KC JAKARTA JATINEGARA Perkantoran Mitra Matraman Blok A1 No. 8-9, Jl. Matraman Raya No. 148, Jakarta Timur. Telp. (021) 85904866 Fax. (021) 85905634 KCP JAKARTA JATINEGARA TIMUR Jl. Jatinegara Timur No. 38, Kel. Bali Mester, Kec. Jatinegara, Jakarta Timur. Telp. (021) 29360005 Fax. (021) 29360004 KCP POS JATINEGARA Kantor Pos Jatinegara, Jl. Matraman Raya No. 222, Kel. Balimester, Kec. Jatinegara, Jakarta Timur. Telp.- Fax.KC JAKARTA KEMBANGAN Jl. Puri Kencana Blok K6 No. 1M & 1N, Kel. Kembangan Selatan, Kec. Kembangan, Jakarta Barat. Telp. (021) 58351521, 58351522 Fax. (021) 58351523 KC TANGERANG CIPUTAT Jl. Ir. H. Juanda No. 111, RT 006/001, Kel. Cempaka Putih, Kec. Ciputat Timur, Kota Tangerang Selatan, Banten. Telp. (021) 7425267 Fax. (021) 7423018 KCP POS TANGERANG CIPUTAT Kantor Pos Ciputat, Jl. RE Martadinata No. 17, Kel. Pondok Cabe Udik, Kec. Pamulang, Kota Tangerang Selatan, Banten. Telp. (021) 7492391 Fax.PP TANGERANG MADRASAH PEMBANGUNAN UIN Jl. Ibnu Taimia IV Komplek UIN Jakarta, Ciputat, Kota Tangerang Selatan, Banten. Telp. (021) 7444472 Fax.KC JAKARTA PLUIT Kawasan Emporium Mall Pluit, Komplek CBD Pluit Blok S-17, Jl. Raya Pluit Selatan No. 1, Kel. Penjaringan, Kec. Penjaringan, Jakarta Utara. Telp. (021 ) 29388018, 29388019, 29388020, 29388021 Fax. (021) 29388021, 66673079 PT Bank Syariah Mandiri KC BEKASI CIKARANG Ruko Sentra Cikarang, Jl. Cikarang Cibarusan BI. B No. 2, Cikarang, Kab. Bekasi, Jawa Barat. Telp. (021) 89902076, 89902077 Fax. (021) 89906765 REGION III KC BANDUNG Jl. Ir. H. Juanda No. 24, Kel. Citarum, Kec. Cibeunying, Bandung, Jawa Barat. Telp. (022) 84469443 Fax. (022) 4200011 KCP BANDUNG SETIA BUDI Jl. Setiabudi No. 169 D, Gegerkalong, Bandung, Jawa Barat. Telp. (022) 84469443 Fax. (022) 2000588 KCP SUMEDANG Jl. Pang. Geusan Ulun No. 115, Sumedang, Jawa Barat. Telp. (0261) 205557, 205559, 205544 Fax. (0261) 201993 KCP BANDUNG PAJAJARAN Jl. Pajajaran No. 89, Kel. Arjuna, Kec. Cicendo, Bandung, Jawa Barat. Telp. (022) 6125999, 6011741, 6011457 Fax. (022) 6125998 KCP BANDUNG BRAGA Jl. Braga No. 100 - 102, Bandung, Jawa Barat. Telp. (022) 4232007 Fax. (022) 4267872 KCP BANDUNG ASIA AFRIKA Jl. Asia Afrika No. 178, Kel. Paledang, Kec. Lengkong, Kota Bandung, Jawa Barat. Telp. (022) 4232302 Fax. (022) 4232303 KCP BANDUNG ANTAPANI Jl. Terusan Jakarta No. 138, Kec. Antapani, Kota Bandung, Jawa Barat. Telp. (022) 87241969 Fax. (022) 87241984 KCP BANDUNG SURAPATI Jl. Surapati No. 189, Kel. Cihaurgeulis, Kec. Cibeunying, Kota Bandung, Jawa Barat. Telp. (022) 2500900 Fax. (022) 2500518 KCP BANDUNG SURYA SUMANTRI Jl. Lemah Neundeut No. 8 A-3, Kel. Sukawarna, Kec. Sukajadi, Kota Bandung, Jawa Barat. Telp. (022) 2005184, 2005182 Fax. (022) 2005148 KK BANDUNG JAPATI Gd. Kantor Pusat PT. Telkom Indonesia, Jl. Japati No. 1, Bandung, Jawa Barat. Telp. (022) 7278394 Fax. (022) 7278508 KK BANDUNG RS AL ISLAM Jl. Soekarno Hatta No. 644, Kel. Manjahlega, Kec. Rancasari, Kota Bandung, Jawa Barat. Telp. (022) 7563235, 7500814 Fax. (022) 7560922 317 Annual Report 2013 PP GARUT STKIP Jl. Pahlawan No. 32, Kel. Sukagalih, Kec. Tarogong Kidul, Kab. Garut, Jawa Barat. Telp.- Fax.KC PEKALONGAN Jl. KH. Wahid Hasyim No. 11A, Kel. Kauman, Kec. Kota Pekalongan Timur, Kota Pekalongan, Jawa Tengah. Telp. (0285) 434911, 434912 Fax. (0285) 434894 KCP PEMALANG Jl. Jend. Sudirman No. 129, Pemalang, Jawa Tengah. Telp. (0284) 326048, 326049 Fax. (0284) 321291 KCP BATANG Jl. Jend. Sudirman No. 601, Batang, Jawa Tengah. Telp. (0285) 4495227 Fax. (0285) 4495233 KCP PEKALONGAN KAJEN Jl. Mandurejo No. 59, Kel. Nyamok, Kec. Kajen, Kab. Pekalongan, Jawa Tengah. Telp. (0285) 382061, 382062 Fax. (0285) 382063 KLS PEKALONGAN PEKAJANGAN STIKES Muhammadiyah, Jl. Raya Ambokembang No. 8, Pekalongan, Jawa Tengah. Telp. (0285) 785375 Fax. (0285) 785375 PP PEKALONGAN RSI. SITI KHODIJAH RS. Islam Siti Khodijah, Jl. Bandung No. 39-47, Pekalongan, Jawa Tengah. Telp. (0285) 421988 Fax.PP RSI PKU MUHAMMADIYAH PEKAJANGAN RSI PKU Muhammadiyah Pekajangan, Jl. Raya Ambokembang No. 42-43, Kedungwuni, Pekalongan, Jawa Tengah. Telp.- Fax.PP KEMENAG KAB. PEKALONGAN Jl. Krakatau No. 7, Kec. Kajen, Kab. Pekalongan, Jawa Tengah. Telp.- Fax.PP PEKALONGAN STAIN Jl. Kusuma Bangsa No. 9, Kota Pekalongan, Jawa Tengah. Telp.- Fax.KC SOLO Jl. Slamet Riyadi No. 388, Solo, Jawa Tengah. Telp. (0271) 710820 Fax. (0271) 742085, 742086 KCP KLATEN Jl. Pemuda No. 57, Ds. Bareng, Kec. Klaten Tengah, Kab. Klaten, Jawa Tengah. Telp. (0272) 327979 Fax. (0272) 328986 COMPANY DATA KCP SUKOHARJO SOLO BARU Jl. Raya Solo Permai Blok CA-61, Solo Baru, Sukoharjo, Jawa Tengah. Telp. (0271) 625255 Fax. (0271) 621003 KK SOLO ASSALAAM Jl. Garuda Mas No. 4, Pabelan Sukoharjo, Solo, Jawa Tengah. Telp. (0271) 719943 Fax. (0271) 719682 KCP SRAGEN Jl. Raya Sukowati No. 140, Kel. Sragen Kulon, Kec. Sragen, Jawa Tengah. Telp. (0271) 893096, 3022543 Fax. (0271) 893098 KK SOLO RS PKU MUHAMMADIYAH Jl Ronggowarsito No. 130 RT 004 RW 001, Timuran, Banjarsari, Surakarta, Jawa Tengah. Telp. (0271) 725059 Fax. (0271) 725059 KCP BOYOLALI Jl. Pandanaran No. 157, Boyolali, Jawa Tengah. Telp. (0276) 324763 Fax. (0276) 325354 PP SURAKARTA ASSALAMPondok Pesantren Modern Islam ‘Assalam’ Kartasura - Sukoharjo, Kotak Pos 286, Surakarta, Jawa Tengah. Telp. (0271) 737432 Fax. (0271) 737432 KCP SUKOHARJO PALUR Jl. Raya Palur No. 307, Palur, Sukoharjo, Jawa Tengah. Telp. (0271) 821943, 821944 Fax. (0271) 826899 PP SUKOHARJO SMK MUHAMMADIYAH I Jl. Anggrek No. 2, Sukoharjo, Jawa Tengah. Telp. (0271) 592171 Fax. (0271) 592171 KCP SOLO PASAR KLIWON Jl. Kapten Mulyadi No. 228 D-E, Pasar Kliwon, Solo, Jawa Tengah. Telp. (0271) 656300, 652190 Fax. (0271) 656300 ext. 111 PP SURAKARTA UNS Jl. Ir. Sutami No. 36A, Kentingan, Surakarta, Jawa Tengah. Telp.- Fax.- KCP SUKOHARJO KARTASURA Ruko Kartasura A No. 1, Jl. Raya Kartasura, Kartasura, Sukoharjo, Jawa Tengah. Telp. (0271) 784855, 784866 Fax. (0271) 780514 PP SURAKARTA AKBID MAMBA’UL ‘ULUM Jl. Ring Road Utara Km. 03, Tawangsari, Kec. Jebres, Kota Surakarta, Jawa Tengah. Telp.- Fax.- KCP WONOGIRI Jl. Jend. Sudirman No. 138, Wonogiri, Jawa Tengah. Telp. (0273) 321574 Fax. (0273) 324058 KC PALEMBANG Jl. Demang Lebar Daun No. 8, Kel. Lorok Pakjo, Kec. Ilir Barat I, Kota Palembang, Sumatera Selatan. Telp. (0711) 421919, 415986 Fax. (0711) 419952 KCP SOLO URIP SUMOHARJO Jl. Urip Sumoharjo No. 71, Kepatihan Wetan, Jebres, Solo, Jawa Tengah. Telp. (0271) 647866 Fax. (0271) 647976 KCP LUBUK LINGGAU Jl. Yos Sudarso No. 97, Lubuk Linggau, Sumatera Selatan. Telp. (0733) 322224 Fax. (0733) 325668 KCP KARANGANYAR Jl. Raya Lawu No. 480, Jetak, RT. 02 RW. 12, Kel. Papahan, Kec. Tasikmadu, Kab. Karanganyar, Jawa Tengah. Telp. (0271) 6497023 Fax. (0271) 6497024 KCP PALEMBANG RADIAL Jl. Brigjend. H. M. Dhanie Effendi No. 2886-2887 (Radial), Palembang, Sumatera Selatan. Telp. (0711) 350160, 350245, 373883 Fax. (0711) 351444 KCP SURAKARTA PASAR KLEWER Jl. Yos Sudarso No. 221, Kel. Gajahan, Kec. Pasar Kliwon, Solo, Jawa Tengah. Telp. (0271) 646133, 631345 Fax. (0271) 664187 KCP SOLO NUSUKAN Jl. Kapten Piere Tendean No. 199, Kel. Nusukan, Kec. Banjarsari, Kota Surakarta, Jawa Tengah. Telp. (0271) 730094, 711595, 730685 Fax. (0271) 741495 KCP PALEMBANG KM 5 Jl. H. Kol Burlian No. 7 C, Km. 5, Palembang, Sumatera Selatan. Telp. (0711) 417045, 417478 Fax. (0711) 417068 KCP KAYU AGUNG Jl. Letnan Muchtar Saleh No. 98, Kel. Mangun Jaya, Kec. Kayu Agung, Kab. Ogan Komering Ilir, Sumatera Selatan. Telp. (0712) 323584 Fax. (0712) 323586 Annual Report 2013 318 KCP SUNGAI LILIN Jl. Raya Palembang-Jambi Km. 110 No. 001, Kec. Sungai Lilin, Kab. Musi Banyuasin, Sumatera Selatan. Telp. (0714) 7343026 Fax. (0714) 7343099 KCP PALEMBANG JAKABARING Jl. Ahmad Yani No. 5, Kel. Ulu, Kec. Seberang Ulu 1, Kota Palembang, Sumatera Selatan. Telp. (0711) 515484 Fax. (0711) 513601 KCP PALEMBANG SUDIRMAN Jl. Jend. Sudirman No. 80, Kel. 20 Ilir I, Kec. Ilir Timur I, Kota Palembang, Sumatera Selatan. Telp. (0711) 367868 Fax. (0711) 354184 KCP PALEMBANG PUSRI Jl. R. E. Martadinata No. 18 A, B, dan C, Kel. Sungai Buah (d/h 2 Ilir), Kec. Ilir Timur II, Kota Palembang, Sumatera Selatan. Telp. (0711) 5626333 Fax. (0711) 5625333 PP PALEMBANG RADIAL Jl. Brigjend. H. M. Dhanie Effendi (Radial) No.1429 C, Palembang, Sumatera Selatan. Telp. (0711) 350160, 350245 Fax. (0711) 351444 PP PALEMBANG UNIVERSITAS SJAKHYAKIRTI Universitas Sjakhyakirti, Jl. Sultan M. Mansyur, Kebon Gede 32 Ilir, Palembang, Sumatera Selatan. Telp.- Fax.KC CIREBON Jl. Dr. Cipto Mangunkusumo No. 89, Cirebon, Jawa Barat. Telp. (0231) 202760, 202092, 202093, 200423 Fax. (0231) 202067 KCP KUNINGAN Jl. Siliwangi No. 64, Kuningan, Jawa Barat. Telp. (0232) 875205, 875206 Fax. (0232) 875502 KCP INDRAMAYU JATIBARANG Jl. Mayor Dasuki No. 56, Kel. Jatibarang, Kec. Jatibarang, Kab. Indramayu, Jawa Barat. Telp. (0234) 356527, 356528 Fax. (0234) 351616 KCP KADIPATEN Jl. Raya Timur II, Dawuan, Kadipaten, Kab. Majalengka, Jawa Barat. Telp. (0233) 661322, 661400 Fax. (0233) 661414 KCP CIREBON PLERED Jl. Raya Cirebon Bandung No. 30 Blok E & F, Desa Tegalsari, Kec. Plered, Kab. Cirebon, Jawa Barat. Telp. (0231) 322898 Fax. (0231) 322897 PT Bank Syariah Mandiri KCP INDRAMAYU Jl. Jend. Sudirman No. 176, Indramayu, Kab. Indramayu, Jawa Barat. Telp. (0234) 275052, 275134 Fax. (0234) 273435 KCP CIREBON CILEDUG Jl. Letjen S. Parman No. 13, Blok Wage Rt/Rw 06/04, Desa Jati Seeng, Kab. Cirebon, Jawa Barat. Telp. (0231) 663562, 663564 Fax. (0231) 663563 KCP INDRAMAYU PATROL Jl. Raya Patrol Rt 09, Rw 04, Kel. Patrol Lor, Kec. 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Diponegoro No. 95, Pontianak, Kalimantan Barat. Telp. (0561) 737133 Fax. (0561) 737376 PT Bank Syariah Mandiri KCP PONTIANAK SIDAS Jl. Jenderal Urip Soemoharjo No. 33, Rt. 004 Rw. 02, Kel. Kampung Tengah, Kec. Pontianak Kota, Kota Pontianak, Kalimantan Barat. Telp. (0561) 746110 Fax. (0561) 746185 KCP SANGGAU Jl. Sudirman No. 3, Desa Belapati, Kec. Kapuas, Kab. Sanggau, Kalimantan Barat. Telp. (0564) 22311, 22500 Fax. (0564) 22663 KCP PONTIANAK SIANTAN Jl. Khatulistiwa No.3-4, Kel. Siantan Hilir, Kec. Pontianak Utara, Kota Pontianak, Kalimantan Barat. Telp. (0561) 881399, 881699 Fax. (0561) 881398 KCP PONTIANAK AHMAD YANI Jl. Ahmad Yani No. 61 E & F, Kel. Bangka Belitung, Kec. Pontianak Selatan, Kota Pontianak, Kalimantan Barat. Telp. (0561) 583850 Fax. (0561) 586048 KK PONTIANAK TANJUNG RAYA Jl. Tanjung Raya II No. 2, Kel. Tambelan Sampit, Kec. Pontianak Timur, Kota Pontianak, Kalimantan Barat. Telp. (0561) 6591171 Fax. (0561) 6591173 PP PONTIANAK UNIVERSITAS MUHAMMADIYAH Jl. 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Godean Km. 4,4 No. 8 A, Sleman, Yogyakarta. Telp. (0274) 626027, 617798 Fax. (0274) 617798 KCP YOGYAKARTA KOTAGEDE Jl. Gedong Kuning Selatan No. 5, Purbayan, Kotagede, Yogyakarta. Telp. (0274) 4438989, 4439102 Fax. (0274) 4439200 KCP YOGYAKARTA WIROBRAJAN Jl. HOS Cokroaminoto No. 33A, Yogyakarta. Telp. (0274) 5304007 Fax. (0274) 5304010 KCP BANTUL Jl. Bantul Km. 10 No. 29, Melikan Lor, Desa Bantul, Kec. Bantul, Kab. Bantul, Yogyakarta. Telp. (0274) 367970 Fax. (0274) 367225 KCP SLEMAN Jl. Raya Magelang Km. 10 No. 39, Bangunrejo, Kel. Tridadi, Kec. Sleman, Kab. Sleman, Yogyakarta. Telp. (0274) 864200 Fax. (0274) 864454 KCP POS YOGYAKARTA Kantor Pos Yogyakarta, Jl. Panembahan Senopati No. 2, Yogyakarta. Telp.- Fax.KK BANTUL UMY Kampus Terpadu UMY Yogyakarta, Gd AR Fachruddin Rektorat B, Jl. Lingkar Barat, Tamantirto Kasihan, Bantul, Yogyakarta. Telp. (0274) 450215 Fax. (0274) 387655 KK YOGYAKARTA UII Universitas Islam Indonesia, Ruang PPKF Lt. I, Fakultas Teknik Sipil, Yogyakarta. Telp. (0274) 898412, 898549 Fax. (0274) 898564 KK BANTUL Jl. Jend. Sudirman No. B1-2, Bantul, Yogyakarta. Telp. (0274) 367861, 367871 Fax. (0274) 367857 COMPANY DATA PP YOGYAKARTA JIH Jogja International Hospital (JIH), Jl. Ring Road Utara, No. 160, Depok, Sleman, Yogyakarta. Telp. (0274) 4463052 Fax. (0274) 4463025 PP YOGYAKARTA UIN SUNAN KALIJAGA Komp. UIN Sunan Kalijaga, Jl. Marsda Adi Sucipto, Gd. Kampus Service Center UIN, Yogyakarta. Telp. (0274) 519742 Fax. (0274) 519742 PP YOGYAKARTA UNIVERSITAS AHMAD DAHLAN Universitas Ahmad Dahlan, Jl. Kapas No. 9, Semaki, Yogyakarta. Telp. (0274) 560310 Fax. (0274) 511829 PP YOGYAKARTA UAD II Universitas Ahmad Dahlan, Jl. Pramuka No. 42 Sidikan, Yogyakarta. Telp.- Fax.KC JAMBI Jl. Jend. Gatot Subroto No. 127 A-B, Kel. Sungai Asam, Kec. Pasar Jambi, Kota Jambi, Jambi. Telp. (0741) 27730, 27788 Fax. (0741) 27733 KCP MUARA BUNGO Jl. Prof. Muhammad Yamin, SH No. 21, Kab. Muara Bungo, Jambi. Telp. (0747) 323077 Fax. (0747) 322996 KCP JAMBI SIPIN Jl. 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Suprapto No. 90, Kel. Purwodadi, Kec. Purwodadi, Kab. Grobogan, Jawa Tengah. Telp. (0292) 424019 Fax. (0292) 421619 KCP TEMANGGUNG Jl. S. Parman No. 10, Temanggung, Jawa Tengah. Telp. (0293) 4900006 Fax. (0293) 4900007 KCP GOMBONG Komplek Pasar Wonokriyo Blok A-02 dan Blok A-03, Desa Wonokriyo, Kec. Gombong, Kab. Kebumen, Jawa Tengah. Telp. (0287) 471533, 472244 Fax. (0287) 472324 KCP SEMARANG NGALIYAN Jl. Prof. Dr. Hamka No. 11 Kav. 6 dan 7, Kel. Purwoyoso, Kec. Ngaliyan, Kota Semarang, Jawa Tengah. Telp. (024) 7617179 Fax. (024) 7613571 KCP SEMARANG BANYUMANIK Jl. Setiabudi No. 152 Kav. 3 dan 5, Kel. Sumurboto, Kec. Banyumanik, Kota Semarang, Jawa Tengah. Telp. (024) 76482057, 76482058, 76482059 Fax. (024) 76482056 KCP SEMARANG MT. HARYONO Jl. MT. Haryono No. 914 A, Kel. Peterongan, Kec. Semarang Selatan, Kota Semarang, Jawa Tengah. Telp. (024) 76585358, 76585359 Fax. (024) 76585355 PT Bank Syariah Mandiri KCP GUBUG Jl. Bhayangkara No. 33, Kel. Gubug, Kec. Gubug, Kab. 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(0322) 452024 PP GRESIK UNMUH Universitas Muhammadiyah Gresik, Jl. Sumatera No. 101, Gresik, Jawa Timur. Telp.- Fax.PP GRESIK YAYASAN PONPES MASKUMAMBANG Jl. Sembungan Kidul, Desa Sembungan, Kec. Kidul, Kab Gresik, Jawa Timur. Telp.- Fax.KC KUPANG JL. Sudirman No. 33, Kupang, Nusa Tenggara Timur. Telp. (0380) 834100, 823466, 828617 Fax. (0380) 826150 KCP POS KUPANG Jl. Palapa No. 1, Oebobo, Kota Kupang, Nusa Tenggara Timur. Telp.- Fax.KC BOJONEGORO Jl. Panglima Sudirman No. 99A, Kab. Bojonegoro, Jawa Timur. Telp. (0353) 892124, 892125 Fax. (0353) 892123 KCP TUBAN Jl. Basuki Rakhmat No. 278, Tuban, Jawa Timur. Telp. (0356) 333654, 333765 Fax. (0356) 332059 KCP BOJONEGORO SUMBERREJO Jl. Raya Sumberrejo No. 310, Sumberrejo, Bojonegoro, Jawa Timur. Telp. (0353) 333473, 333475 Fax. (0353) 333477 KCP BOJONEGORO KALITIDU Jl. Raya Kalitidu No. 98, Bojonegoro, Jawa Timur. Telp. (0353) 512323, 512324, 512321 Fax. (0353) 512320 PT Bank Syariah Mandiri KK BOJONEGORO PONPES ATTANWIR Komplek Pondok Pesantren Attanwir, Jl. Raya Talun, Desa Talun, Kec. Sumberrejo, Kab. Bojonegoro, Jawa Timur. Telp. (0353) 333492 Fax. (0353) 333493, 333494 PP TUBAN SEKOLAH BINA ANAK SHOLEH SD Bina Anak Sholeh Tuban, Jl. Dr. Wahidin Sudiro Husodo No. 45, Tuban, Jawa Timur. Telp.- Fax.KC MADIUN Jl. Cokroaminoto No. 41, Madiun, Jawa Timur. Telp. (0351) 454000 Fax. (0351) 458300 KCP PONOROGO Jl. Soekarno Hatta No. 216, Kel. Banyudono, Kec. Ponorogo, Kab. Ponorogo, Jawa Timur. Telp. (0352) 487944 Fax. (0352) 486800 KCP NGAWI Jl. PB. Sudirman No. 70, Kel. Margomulyo, Kec. Ngawi, Kab. Ngawi, Jawa Timur. Telp. (0351) 748000 Fax. (0351) 747444 KCP MADIUN CARUBAN Jl. A. Yani No. 116B, Kel. Bangunsari, Kec. Mejayan, Kab. Madiun, Jawa Timur. Telp. (0351) 383915 Fax. (0351) 383924 KCP MAGETAN Jl. M. T. Haryono No. 5, Kel. Kepolorejo, Kec. Magetan, Kab. Magetan, Jawa Timur. Telp. (0351) 894062 Fax. (0351) 894991 KCP PACITAN Jl. 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(0321) 866631 PP SURABAYA AMANATUL UMMAH Jl. Siwalankerto Utara No. 56, Kel. Siwalankerto, Kec. Wonocolo, Surabaya, Jawa Timur. Telp. (031) 8477433 Fax.PP SIDOARJO SMAN 3 SMAN 3 Sidoarjo, Jl. Dr. Wahidin No. 130, Kab. Sidoarjo, Jawa Timur. Telp.- Fax.- COMPANY DATA PP AKBID SITI KHODIJAH Gedung Akbid Siti Khodijah, Jl. Raya Pilang No .4, Wonoayu, Kab. Sidoarjo, Jawa Timur. Telp.- Fax.PP AMANATUL UMMAH PACET Desa Kembang Belor, Kec. Pacet, Kab. Mojokerto, Jawa Timur. Telp.- Fax.PP PESANTREN BAHRUL ULUM TAMBAKBERAS Jl. KH. Abdul Wahab Chasbulloh, Dusun Tambakberas, Desa Tambakrejo, Kec. Jombang, Kab. Jombang, Jawa Timur. Telp.- Fax.KC SURABAYA BOULEVARD Jl. Bukit Darmo Golf Blok B1-20, Desa Pradah Kalikendal, Kec. Dukuh Pakis, Surabaya, Jawa Timur. Telp. (031) 7345599 Fax. (031) 7346788 KCP SURABAYA WIYUNG Ruko Taman Pondok Indah, Jl. Raya Wiyung No. A-24, Surabaya, Jawa Timur. Telp. (031) 7665621, 7673005 Fax. (031) 7661364 KCP SURABAYA PASAR TURI Pertokoan Sinar Galaxy B-68, Jl. Pasar Turi, Kel. Bubutan, Kec. Bubutan, Kota Surabaya, Jawa Timur. Telp. (031) 3537503, 3537507, 3537492, 3537490 Fax. (031) 3512528 KCP SURABAYA PASAR ATOM Komplek Pertokoan Bunguran Indah, Jl. Bunguran No. 35 B, Kel. Bongkaran, Kec. Pabean Cantian, Surabaya, Jawa Timur. Telp. (031) 3538409 Fax. (031) 3555562 KCP SURABAYA SUNGKONO Komplek Ruko Darmo Galeria, Jl. Mayjen Sungkono No. 75 Blok B-3, Surabaya, Jawa Timur. Telp. (031) 5632255, 5630380 Fax. (031) 5623496 KK SURABAYA UNIVERSITAS AIRLANGGA Universitas Airlangga Kampus C, Jl. Mulyorejo, Kel. Mulyorejo, Kec. Mulyosari, Kota Surabaya, Jawa Timur. Telp. (031) 5910300, 5911600 Fax. (031) 5996458 Telp. (031) 8411230, 8411250 Fax. (031) 8411260 PP SURABAYA STIKES YARSIS Jl. SMEA No. 5, Surabaya, Jawa Timur. Telp.- Fax.- REGION V Jl. KH. Wahid Hasyim No. 244, Kel. Sungguminasa, Kec. Somba Opu, Kab. Gowa, Sulawesi Selatan. Telp. (0411) 840520 Fax. (0411) 880625 KCP MAKASSAR ANTANG Jl. Antang Raya No. 78 H, Kel. Antang, Kec. Manggala, Kota Makassar, Sulawesi Selatan. Telp. (0411) 495502 Fax. (0411) 495503 KC MAKASSAR Jl. Dr. Ratulangi No. 88 B-C-D, Makassar, Sulawesi Selatan. Telp. (0411) 833070 Fax. (0411) 833069 KCP MAKASSAR PASAR SENTRAL Jl. H. O. S. Cokroaminoto No. 21, Kel. Pattunuang, Kec. Wajo, Kota Makassar, Sulawesi Selatan. Telp. (0411) 3619967 Fax. (0411) 3623120 KCP MAKASSAR PANAKUKKANG Jl. Boulevard kav. Edelweys A3 No. 2, Panakkukang, Makassar, Sulawesi Selatan. Telp. (0411) 455151, 444718 Fax. (0411) 444726 KCP MAKASSAR AHMAD YANI Jl. Ahmad Yani, Kel. Pattunuang, Kec. Wajo, Kota Makassar, Sulawesi Selatan. Telp. (0411) 3622675 Fax. (0411) 3611329 KCP BULUKUMBA Jl. Lanto Dg. Passewang No. 33, Bulukumba, Sulawesi Selatan. Telp. (0413) 83088 Fax. (0413) 82099 KCP MITRA MANDIRI SULAWESI MAKASSAR Gedung Bank Mandiri Kantor Cabang Pembantu Sulawesi, Jl. Sulawesi No. 81, Kel. Pattunuang, Kec. Wajo, Kota Makassar. Telp. (0411) 3637694 Fax. (0411) 3637695 KCP PARE PARE Jl. Bau Massepe No. 419 D, Pare-pare, Sulawesi Selatan. Telp. (0421) 26699 Fax. (0421) 26566 KCP PALOPO Jl. Andi Djemma No. 4, Palopo, Sulawesi Selatan. Telp. (0421) 325936 Fax. (0421) 325929 KCP SENGKANG Jl. RA Kartini No. 86, Kel. Pattirosompe, Kec. Tempe, Kab. Wajo, Sulawesi Selatan. Telp. (0485) 324080 Fax. (0485) 323898 KCP MAKASSAR TAMALANREA Jl. Perintis Kemerdekaan Km. 10 No. 13, Kec. Tamalanrea, Kota Makassar, Sulawesi Selatan. Telp. (0411) 581115 Fax. (0411) 581171 KCP MAROS Jl. Jend. Sudirman, Kel. Pettuadae, Kec. Maros Baru, Kab. Maros, Sulawesi Selatan. Telp. (0411) 373201 Fax. (0411) 373205 KC BLITAR Jl. Tanjung No. A4-A5, Kel. Sukorejo, Kec. Sukorejo, Kota Blitar, Jawa Timur. Telp. (0342) 816999 Fax. (0342) 816777 KCP MAKASSAR PASAR BUTUNG Jl. Sulawesi No. 323, Kel. Butung, Kec. Wajo, Kota Makassar, Sulawesi Selatan. Telp. (0411) 3620100 Fax. (0411) 3617451 KC SURABAYA JEMUR HANDAYANI Jl. Jemur Handayani No. 3, Kel. Jemur Wonosari, Kec. Wonocolo, Surabaya, Jawa Timur. KCP GOWA Annual Report 2013 328 KCP POS MAKASSAR Kantor Pos Makassar, Jl. Slamet Riyadi No. 10, Kota Makassar, Sulawesi Selatan. Telp.- Fax.KK MAKASSAR UNISMUH Kampus Universitas Muhammadiyah Makassar, Jl. St. Alauddin No. 259, Makassar, Sulawesi Selatan. Telp. (0411) 840587 Fax. (0411) 845580 PP WATAMPONE STAIN Sekolah Tinggi Agama Islam Negeri (STAIN) Watampone, Jl. HOS. Cokroaminoto, Watampone, Sulawesi Selatan. Telp. (0481) 22050 Fax. (0481) 22050 PP MAKASSAR RS. IBNU SINA Rumah Sakit Ibnu Sina, Jl. Urip Sumoharjo No. 264 Km. 4, Makassar, Sulawesi Selatan. Telp. (0411) 420700 Fax. (0411) 420095 PP MAKASSAR UNIVERSITAS ISLAM Jl. Perintis Kemerdekaan Km. 10, Makassar, Sulawesi Selatan. Telp.- Fax.PP MAKASSAR DARUSSALAM Yayasan SMK Darussalam, Jl. Perintis Kemerdekaan Km. 19, Makassar, Sulawesi Selatan. Telp.- Fax.- PT Bank Syariah Mandiri PP PALOPO STAIN Jl. Agatis Balandai, Palopo, Sulawesi Selatan. Telp.- Fax.PP PAREPARE STAIN Jl. Amal Bakti No. 8, Parepare, Sulawesi Selatan. Telp.- Fax.PP MAKASSAR RS. FAISAL Yayasan RSI Faisal, Jl. Andi Pangeran Pettarani, Kel. Banta Bantaeng, Kec. Rappocini, Kota Makassar, Sulawesi Selatan. Telp.- Fax.KC BANJARMASIN Jl. Lambung Mangkurat No. 16, Banjarmasin, Kalimantan Selatan. Telp. (0511) 3366408, 3366409 Fax. (0511) 3366426 KCP BANJARMASIN A. YANI Jl. Jend. Ahmad Yani Km. 4 No. 27, Banjarmasin, Kalimantan Selatan. Telp. (0511) 3250033, 3250022 Fax. (0511) 3252974 KCP BATULICIN Jl. Raya Batulicin RT. 24 No. 193, Kel. Kampung Baru, Kec. Batulicin, Kab. Tanah Bumbu, Kalimantan Selatan. Telp. (0518) 70222, 75497 Fax. (0518) 75496 KCP BARABAI Jl. Ir. PM. Noor, Barabai, Kalimantan Selatan. Telp. (0517) 44121, 44141 Fax. (0517) 41909 KCP BANJARMASIN PS. CEMPAKA Jl. Niaga No. 7, Banjarmasin, Kalimantan Selatan. Telp. (0511) 3366008, 366009 Fax. (0511) 3361101 KCP BANJARMASIN SENTRA ANTASARI Jl. P. Antasari No. 75, Banjarmasin, Kalimantan Selatan. Telp. (0511) 3269969, 3268188 Fax. (0511) 3254445 KCP PELAIHARI Jl. Haji Boejasin RT. 21 RK. VI, Kel. Angsau, Kec. Pelaihari, Kab. Tanah Laut, Kalimantan Selatan. Telp. (0512) 22223 Fax. (0512) 22600 KCP KOTABARU Jl. Veteran No. 8 RT. 02 RW. 1, Desa Dirgahayu, Kec. Pulau Laut Utara, Kab. Kotabaru, Kalimantan Selatan. Telp. (0518) 21777 Fax. (0518) 22444 KCP KANDANGAN Jl. Letjen Suprapto No. 47, Kel. Kandangan Kota, Kec. Kandangan, Kab. Hulu Sungai Selatan, Kalimantan Selatan. Telp. (0517) 23311 Fax. (0517) 23312 PT Bank Syariah Mandiri KCP AMUNTAI Jl. Abdul Azis, Kel. Antasari, Kec. Amuntai Tengah, Kab. Hulu Sungai Utara, Kalimantan Selatan. Telp. (0527) 63377 Fax. (0527) 63321 KCP BALIKPAPAN BARU Ruko Balikpapan Baru Blok C No. 1 A-B, Jl. M.T. Haryono, Balikpapan, Kalimantan Timur. Telp. (0542) 8870125, 8870149 Fax. (0542) 8870126 KCP POS BANJARMASIN Jl. Lambung Mangkurat No. 19, Kel. Kertak Baru Ilir, Kec. Banjarmasin Tengah, Banjarmasin, Kalimantan Selatan. Telp. (0511) 3352451 Fax. (0511) 3352451 KCP BALIKPAPAN RAPAK Ruko Regency Park Commercial Center No. 108, Jl. Soekarno Hatta, Balikpapan, Kalimantan Timur. Telp. (0542) 748730 Fax. (0542) 748734 KK BANJARMASIN S. PARMAN RS. Islam Banjarmasin (Eks Siolatama), Jl. Suwondo Parman No. 88, Banjarmasin, Kalimantan Selatan. Telp. (0511) 3366033, 3366034 Fax. (0511) 33560254 KCP BALIKPAPAN KEBUN SAYUR Komplek Plaza Kebun Sayur Balikpapan, Jl. Letjend. Suprapto Blok T40-T41, Kel. Baru Ilir, Kec. Balikpapan Barat, Balikpapan, Kalimantan Timur. Telp. (0542) 741918 Fax. (0542) 741747 KK BANJARBARU Jl. Ahmad Yani Km. 33,300, Banjarbaru, Kalimantan Selatan. Telp. (0511) 4789947, 4789948 Fax. (0511) 4789949 KCP PENAJAM Jl. Provinsi KM. 18 RT. 07, Kel. Petung, Kec. Penajam, Kab. Penajam Paser Utara, Kalimantan Timur. Telp. (0543) 5233273, 5233274, 5233275 Fax. (0543) 5233271 KK BANJARMASIN SD MUHAMMADIYAH SD Muhammadiyah VIII & X ,Jl. Cempaka I RT. 3, Kel Kertak Baru Ulu, Banjarmasin, Kalimantan Selatan. Telp. (0511) 3361808 Fax. (0511) 3361808 KCP POS BALIKPAPAN Jl. Jend. Sudirman No. 31, Kel. Klandasan Ulu, Kec. Balikpapan Selatan, Kota Balikpapan, Kalimantan Timur. Telp. (0542) 7068496 Fax.- KK BANJARMASIN HASAN BASRI Jl. Brigjen Haji Hasan Basri RT. 12, Kel. Alalak Utara, Kec. Banjarmasin Utara, Banjarmasin, Kalimantan Selatan. Telp. (0511) 3304694 Fax. (0511) 3304323 KK BANJARMASIN STIMIK Jl. Pangeran Hidayatullah RT. 14 (Samping Jembatan Benua Anyar), Kel. Sungai Jingah, Kec. Banjarmasin Utara, Banjarmasin, Kalimantan Selatan. Telp. (0511) 4315747 Fax. (0511) 4315748 PP BANJARMASIN POLIBAN Komplek Politeknik Negeri, Jl. Brigjend H. Hasan Basry, Banjarmasin, Kalimantan Selatan. Telp. (0511) 3304372 Fax. (0511) 3304372 PP BANJARMASIN SMUN 1 Jl. Mulawarman No. 25, Banjarmasin, Kalimantan Selatan. Telp.- Fax.KC BALIKPAPAN Jl. Jend. Sudirman No. 330, Balikpapan, Kalimantan Timur. Telp. (0542) 413382, 414630 Fax. (0542) 412109 KCP BALIKPAPAN SEPINGGAN Jl. Marsma Iswahyudi No. 471 Rt. 028, Kel. Sepinggan, Kec. Balikpapan Selatan, Kota Balikpapan, Kalimantan Timur. Telp. (0542) 771505, 771507 Fax. (0542) 771509 329 Annual Report 2013 KC SAMARINDA Jl. Antasari No. 33 RT 02, Kel. Air Putih, Kec. Samarinda Ulu, Kota Samarinda, Kalimantan Timur. Telp. (0541) 7271271, 7271272, 7271273, 7271274 Fax. (0541) 7271276, 7271277, 7271278 KCP TARAKAN Jl. Yos Sudarso No. 64, Kota Tarakan, Kalimantan Utara. Telp. (0551) 35050 Fax. (0551) 35051 KCP PAHLAWAN Jl. Pahlawan Blok F No. 5 B, Kel. Dadimulya, Kec. Samarinda Ulu, Samarinda, Kalimantan Timur. Telp. (0541) 731200 Fax. (0541) 731299 KCP SAMARINDA SUDIRMAN Jl. Jenderal Sudirman No. 24, Kel. Pasar Pagi, Kec. Samarinda Ilir, Kota Samarinda, Kalimantan Timur. Telp. (0541) 203012 Fax. (0541) 203017 KCP SAMARINDA HASAN BASRI Pertokoan Merak Indah, Jl. Hasan Basri No. 14Bg, Kel. Bandara, Kec. Sungai Pinang, Kota Samarinda, Kalimantan Timur. Telp. (0541) 736399 Fax. (0541) 736599 KCP SAMARINDA LAMBUNG MANGKURAT Jl. Lambung Mangkurat No. 18 B, Samarinda, Kalimantan Timur. Telp. (0541) 735444 Fax. (0541) 767459 COMPANY DATA KCP NUNUKAN Jl. Yos Sudarso No. 10 RT. 03, Kel. Nunukan, Kec. Nunukan, Kab. Nunukan, Kalimantan Utara. Telp. (0556) 21152 Fax. (0556) 21128 KC PALU Jl. Wolter Monginsidi No. 77, Palu, Sulawesi Tengah. Telp. (0451) 426222 Fax. (0451) 452108 KCP PARIGI MOUTONG Jl. Trans Sulawesi, Parigi Moutong, Sulawesi Tengah. Telp. (0450) 21345, 21402, 21403, 21409 Fax. (0450) 21411 KCP PALU PLAZA Komplek Palu Plaza Blok IV, Jl. Sis Al Jufri, Palu, Sulawesi Tengah. Telp. (0451) 427769, 426093, 426721 Fax. (0451) 426182 KCP MOROWALI Jl. Trans Sulawesi, Ds. Matansala, Kec. Bungku Tengah, Kab. Morowali, Sulawesi Tengah. Telp.082188517666 Fax. (0451) 452108 KCP SIGI Jl. Lasoso, Kab. Sigi, Sulawesi Tengah. Telp. (0451) 482289 Fax. (0451) 482573 KCP TOLITOLI Jl. Usman Binol No. 28, Tolitoli, Sulawesi Tengah. Telp. (0453) 22322, 23345, 22687 Fax. (0453) 22336 KCP PALU TADULAKO Jl. Trans Sulawesi, Kel. Tondo, Kec. Palu Timur, Kota Palu, Sulawesi Tengah. Telp. (0451) 426499 Fax. (0451) 426488 KCP POSO Jl. Pulau Irian No. 1, Desa Gebangrejo, Kec. Poso Kota, Kab. Poso, Sulawesi Tengah. Telp. (0452) 325636 Fax. (0452) 325637 KC KUTAI KARTANEGARA Jl. KH. Akhmad Muksin RT. 01, Kel. Timbau, Kec. Tenggarong, Kab. Kutai Kartanegara, Kalimantan Timur. Telp. (0541) 665362, 665365 Fax. (0541) 665017 KCP SANGATTA Jl. Yos Sudarso II No. 103, Kel. Sangatta Utara, Kec. Sangatta Utara, Kab. Kutai Timur, Kalimantan Timur. Telp. (0549) 2027676, 2027667 Fax. (0549) 2027674 KCP KUTAI MUARA JAWA Jl. Ahmad Yani No. 8A, Handil II, Muara Jawa, Kabupaten Kutai Kartanegara, Kalimantan Timur. Telp. (0541) 7893428, 7893429 Fax. (0541) 7893427 KCP KUTAI SENDAWAR Jl. Ki Hajar Dewantara, Ruko No. 1 RT. 28, Kel. Melak Ulu, Kec. Melak, Kab. Kutai Barat, Kalimantan Timur. Telp. (0545) 42164 Fax. (0545) 42156 KCP JAYAPURA DOK II Ruko Pasifik Permai Dok II Blok G-6, Kel. Bhayangkara, Kec. Jayapura Utara, Kota Jayapura, Papua. Telp. (0967) 522105 ax. (0967) 522409 KCP KUTAI TENGGARONG SEBERANG Jl. Mulawarman RT. 011, Desa Bangunrejo, Kec. Tenggarong Seberang, Kab. Kutai Kartanegara, Kalimantan Timur. Telp. (0541) 7984555 Fax.- KCP JAYAPURA SENTANI Jl. Kemiri Sentani No. 334, Kel. Hinekombe, Kec. Sentani, Kab. Jayapura, Papua. Telp. (0967) 593087 Fax. (0967) 593091 PP KUTAI UNIKARTA Jl. Gunung Kombeng, Kota Tenggarong, Kab. Kutai Kartanegara, Kalimantan Timur. Telp.- Fax.KC MANADO Kawasan Mega Mas, Jl. Piere Tendean Boulevard Blok I D-1 No. 28, Manado, Sulawesi Utara. Telp. (0431) 879444 Fax. (0431) 879492 KCP BITUNG Jl. Yos Sudarso No. 6, Komplek Pasar Bitung, Bitung, Sulawesi Utara. Telp. (0438) 35244 Fax. (0438) 36610 KCP KOTAMOBAGU Jl. Adampe Dolot Ruko No. 15 B, Kota Kotamobagu, Sulawesi Utara. Telp. (0434) 2629209, 2629297, 2629498 Fax. (0434) 2629298 KCP MANADO PASAR 45 Jl. Walanda Maramis No. 100, Kel. Pinaesaan, Kec. Wenang, Kota Manado, Sulawesi Utara. Telp. (0431) 850490 Fax. (0431) 850432 KCP TOMOHON Jl. Raya Tomohon, Kel. Talete I, Kec. Tomohon Tengah, Kota Tomohon, Sulawesi Utara. Telp. (0431) 353112 Fax. (0431) 353183 KCP POS MANADO Jl. Sam Ratulangi No. 23, Kel. Wenang, Kec. Wenang, Kota Manado, Sulawesi Utara. Telp. (0431) 840263 Fax.KC JAYAPURA Komplek Perniagaan Kelapa Dua - Entrop Jl. Raya Kelapa Dua No. 1-2, Entrop, Jayapura, Papua. Telp. (0967) 550965, 550966 Fax. (0967) 550968 KCP JAYAPURA ABEPURA Jl. Raya Abepura Kotaraja No. 88A, Kel. Vim, Kec. Jayapura Selatan, Kota Jayapura, Papua. Telp. (0967) 583341 ax. (0967) 583540 Annual Report 2013 330 KC GORONTALO Jl. Ahmad Yani No. 127, Gorontalo. Telp. (0435) 828666 Fax. (0435) 830056 KC TERNATE Ruko Jatiland Business Center No. 19-20, Ternate, Maluku Utara. Telp. (0921) 3127220 Fax. (0921) 3127336 KCP BACAN Jl. Poros Tomori, Desa Tomori, Kec. 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Sirimau, Kota Ambon, Maluku. Telp. (0911) 344572, 344337 Fax. (0911) 344582 KCP AMBON DIPONEGORO Jl. Diponegoro No. 33, Kel. Ahusen, Kec. Sirimau, Kota Ambon, Maluku. Telp. (0911) 355478, 355458, 355498 Fax. (0911) 355468 KCP BULA Jl. Wailola, Desa Bula, Kec. Bula, Kab. Seram Bagian Timur, Maluku. Telp. (0915) 21469 Fax. (0915) 21470 KC SAMPIT Jl. M. T. Haryono No. 6, Kel. Mentawa Baru Hulu, Kec. Mentawa Baru Ketapang, Kab. Kotawaringin Timur, Kalimantan Tengah. Telp. (0531) 24222 Fax. (0531) 24400 KC BONE Jl. Jend. Ahmad Yani No. 48, Watampone, Kel. Macanang, Kec. Tanette Riattang Barat, Kab. Bone, Sulawesi Selatan. Telp. (0481) 28774 Fax. (0481) 28775 KC BONTANG Jl. MT. Haryono No. 53, Kel. Gunung Elai (d/h Desa Bontang Baru), Kec. Bontang Utara, Kota Bontang, Kalimantan Timur. Telp. (0548) 20007 Fax. (0548) 25005 KC MARTAPURA Jl. A. Yani KM 40 No. 5, Martapura, Kalimantan Selatan. Telp. (0511) 4722713, 4722755 Fax. (0511) 4722714 KC KENDARI Jl. Abdullah Silondae No. 137, Kel. Korumba, Kec. Mandonga, Kota Kendari, Sulawesi Tenggara. Telp. (0401) 3128822, 3128245, 3128897 Fax. (0401) 3127478 KCP BAUBAU Jl. Yos Sudarso No. 33, Kel. Wale, Kec. Wolio, Kota Baubau, Sulawesi Tenggara. Telp. (0402) 2824002 Fax. (0402) 2824004 KC PANGKALAN BUN Jl. Sukma Arianingrat No. 14, Kel. Baru, Kec. Arut Selatan, Kab. Kota Waringin Barat, Kalimantan Tengah. Telp. (0532) 25624, 25625 Fax. (0532) 25636 KC TANJUNG Jl. Ir. Pangeran Haji Muhammad Noor No. 58, Desa Pembataan, Kec. Murung Pudak, Kab. Tabalong, Kalimantan Selatan. Telp. (0526) 2024484 Fax. (0526) 2024494 KC LUWUK Jl. Urip Sumoharjo No. 18C dan 18D, Kel. Simpong, Kec. Luwuk, Kab. Banggai, Sulawesi Tengah. Telp. (0461) 21214, 22779 Fax. (0461) 325456 KCP AMPANA Jl. Moh Hatta No. 9 A-B, Kec. Ampana, Kab. Tojo UnaUna, Sulawesi Tengah. Telp. (0464) 22316, 22317, 22320 Fax. (0464) 22322 PT Bank Syariah Mandiri 331 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT INDEPENDENT AUDITOR’S REPORT Financial Statements With Independent Auditor,s Report December 31, 2013 and 2012 Annual Report 2013 332 PT Bank Syariah Mandiri PT Bank Syariah Mandiri East Nusa Tenggara - Sasando Banking traditional Hall - Bank musical Syariah instrument Mandiri PT Bank Syariah Mandiri 333 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT Annual Report 2013 334 PT Bank Syariah Mandiri Statement Letter on Responsibility for Contents Accuracy of this Annual Report PT Bank Syariah Mandiri Tahun 2013 The Management assumes responsibility for this Annual Report, along with Good Corporate Governance Report, Financial Reports and other related information as approved by the Board of Commissioners and Board of Directors with the signature as follows : Jakarta, February 25, 2014 Board of Commissioners Achmad Marzuki President Commissioner/ Independent Commissioner Ramzi A. Zuhdi Independent Commissioner Agus Fuad Commissioner Bambang Widianto* Independent Commissioner Sulaeman Commissioner Board of Directors Yuslam Fauzi President Director Hanawijaya Director Amran Nasution Director Sugiharto Director *) Zainal Fanani Director Achmad Syamsudin Director Punishment for BSM management, if proven committing conflict of interest action and bring loss to the Bank. PT Bank Syariah Mandiri 335 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT APPROVAL FOR PRINTING These report is originally issued in the Indonesian language DATE : ______________________________ NAME : ______________________________ POSITION : ______________________________ PT BANK SYARIAH MANDIRI SIGNATURE FINANCIAL STATEMENTS WITH INDEPENDENT AUDITORS’ REPORT DECEMBER 31, 2013 AND 2012 : ______________________________ Table of Contents Page Independent Auditors’ Report Statements of Financial Position .................................................................................................... 320-325 1-5 Statements of Comprehensive Income .......................................................................................... 326-327 6-7 Statements of Changes in Shareholders’ Equity............................................................................. 8 328 Statements of Cash Flows ............................................................................................................. 329-330 9-10 Statements of Reconciliation of Income and Revenue Sharing ....................................................... 331 11 Statements of Sources and Uses of Zakat Funds........................................................................... 332 12 Statements of Sources and Uses of Qardhul Hasan Funds ............................................................ 333 13 Notes to Financial Statements ....................................................................................................... 334-414 14-94 ************************** Annual Report 2013 336 PT Bank Syariah Mandiri APPROVAL FOR PRINTING DATE : ______________________________ NAME : ______________________________ POSITION : ______________________________ SIGNATURE : ______________________________ This report is originally issued in the Indonesian language. Independent Auditors’ Report Report No. RPC-4757/PSS/2014 The Shareholders and the Boards of Commissioners and Directors PT Bank Syariah Mandiri We have audited the accompanying financial statements of PT Bank Syariah Mandiri, which comprise the statement of financial position as of December 31, 2013, and the statement of comprehensive income, statement of changes in equity, statement of cash flows, reconciliation of income and revenue sharing, sources and uses of zakat funds, and sources and uses of qardhul hasan funds for the year then ended, and a summary of significant accounting policies and other explanatory information. Management’s responsibility for the financial statements Management is responsible for the presentation and fair presentation of these financial statements in accordance with Indonesian Financial Accounting Standards, and for such internal control as management determines is necessary to enable the preparation of financial statements that free from material misstatement, whether due to fraud or error. Auditors’ responsibility Our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordance with Standards on Auditing established by the Indonesian Institute of Certified Public Accountants. Those standards require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether the financial statements are free from material misstatement. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on the auditors’ judgment, including the assessment of the risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk assessments, the auditors consider internal control relevant to the entity’s preparation and fair presentation of the financial statements in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion. PT Bank Syariah Mandiri 337 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT APPROVAL FOR PRINTING DATE : ______________________________ NAME : ______________________________ POSITION : ______________________________ SIGNATURE : ______________________________ This report is originally issued in the Indonesian language. Independent Auditors’ Report (continued) Report No. RPC-4757/PSS/2014 (continued) Opinion In our opinion, the accompanying financial statements present fairly, in all material respects, the financial position of PT Bank Syariah Mandiri as of December 31, 2013, and its financial performance and cash flows, reconciliation of income and revenue sharing, sources and uses of zakat funds, and sources and uses of qardhul hasan funds for the year then ended, in accordance with Indonesian Financial Accounting Standards. Purwantono, Suherman & Surja Benyanto Suherman Public Accountant Registration No. AP.0685 January 22, 2014 Annual Report 2013 338 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI POSITION STATEMENTS OF FINANCIAL POSITION SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah, unless otherwise stated) Notes 2013 : ______________________________ : ______________________________ 2012 ASSETS CASH 2a 1,444,785,308,390 1,108,282,646,315 2a,2d,3 9,157,117,991,948 5,425,378,388,198 CURRENT ACCOUNTS WITH OTHER BANKS 2a,2b,2c,2e Third parties 4,38 Related parties 518,373,235,873 169,097,399,528 165,196,724,485 106,092,735,229 Total current accounts with other banks Allowance for possible losses 687,470,635,401 (6,932,161,458) 271,289,459,714 (2,728,200,198) Net 680,538,473,943 268,561,259,516 50,000,000,000 65,000,000,000 105,000,000,000 Total placements with other banks Allowance for possible losses 50,000,000,000 (500,000,000) 170,000,000,000 (1,700,000,000) Net 49,500,000,000 168,300,000,000 304,994,504,003 26,405,293,949 430,389,967,575 27,351,723,031 1,150,208,992,397 35,361,055,150 1,426,828,108,473 11,048,605,000 Total investment in marketable securities Allowance for possible losses 1,516,969,845,499 (143,320,241,814) 1,895,618,404,079 (143,972,657,984) Net 1,373,649,603,685 1,751,645,746,095 CURRENT ACCOUNTS AND PLACEMENTS WITH BANK INDONESIA PLACEMENTS WITH OTHER BANKS Third parties Related parties INVESTMENT IN MARKETABLE SECURITIES including unamortized difference between acquisition cost and nominal amount of (Rp343,434,796) and Rp118,745,666 as of December 31, 2013 and 2012, respectively Third parties At cost Available-for-sale Related parties At cost At fair value 2b,2c,2f 5,38 2b,2c,2g, 6,38 The accompanying notes form an integral part of these financial statements. 1 PT Bank Syariah Mandiri 339 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT These report is originally issued in the Indonesian language APPROVAL FOR PRINTING DATE PT BANK SYARIAH MANDIRI NAME STATEMENTS OF FINANCIAL POSITION (continued) POSITION December 31, 2013 and 2012 (Expressed in Rupiah, unless otherwise stated) SIGNATURE Notes : ______________________________ : ______________________________ : ______________________________ : ______________________________ 2013 2012 33,085,804,271,288 121,571,475,843 27,342,232,464,859 207,032,014,855 33,207,375,747,131 27,549,264,479,714 Istishna net of deferred income of Rp14,382,619,239 and Rp20,373,199,886 as of December 31, 2013 and 2012, respectively Third parties 57,952,930,826 67,982,544,214 Ijarah Receivables Third parties 67,609,739,857 136,307,696,686 RECEIVABLES Murabahah net of deferred income of Rp13,374,091,179,863 and Rp10,843,638,654,918 as of December 31, 2013 and 2012, respectively Third parties Related parties 2b,2c,2h 7,38 Total murabahah receivables Total receivables Allowance for possible losses 33,332,938,417,814 (970,683,944,472) 27,753,554,720,614 (796,364,309,536) Net 32,362,254,473,342 26,957,190,411,078 FUNDS OF QARDH Third parties Allowance for possible losses 2c,2j,8 5,613,054,861,843 (58,316,069,764) 6,199,260,625,477 (65,613,771,900) 5,554,738,792,079 6,133,646,853,577 3,811,274,743,281 97,489,261,239 4,065,217,157,991 208,542,959,936 Total mudharabah Allowance for possible losses 3,908,764,004,520 (205,066,106,677) 4,273,760,117,927 (112,259,348,404) Net 3,703,697,897,843 4,161,500,769,523 Musyarakah Third parties Related parties 7,197,696,504,980 140,428,887,882 6,132,965,757,581 203,803,014,000 Total musyarakah Allowance for possible losses 7,338,125,392,862 (289,418,367,296) 6,336,768,771,581 (287,691,781,654) Net 7,048,707,025,566 6,049,076,989,927 Total financing Allowance for possible losses 11,246,889,397,382 (494,484,473,973) 10,610,528,889,508 (399,951,130,058) Net 10,752,404,923,409 10,210,577,759,450 Net FINANCING Mudharabah Third parties Related parties 2b,2c,2i,9, 10,38 The accompanying notes form an integral part of these financial statements. 2 Annual Report 2013 340 PT Bank Syariah Mandiri These report is originally issued in the Indonesian language. APPROVAL FOR PRINTING PT BANK SYARIAH MANDIRI DATE STATEMENTS OF FINANCIAL POSITION (continued) NAME December 31, 2013 and 2012 POSITION (Expressed in Rupiah, unless otherwise stated) SIGNATURE Notes ASSETS ACQUIRED FOR IJARAH Acquisition cost Accumulated depreciation 2k,11 : ______________________________ 2013 2012 267,552,051,666 191,464,451,340 1,435,571,842,485 (647,700,758,574) 1,207,883,104,151 (464,284,734,212) 787,871,083,911 743,598,369,939 2ab,18 145,608,904,944 122,002,307,392 2c 13,062,119,787 (13,062,119,787) 13,062,119,787 (13,062,119,787) 2m,12 Foreclosed assets Allowance for possible losses Net Others - Net : ______________________________ 375,242,524,434 (183,778,073,094) Net book value OTHER ASSETS Deferred tax assets - Net : ______________________________ 456,551,018,769 (188,998,967,103) Net FIXED ASSETS Acquisition cost Accumulated depreciation : ______________________________ 2c,2n,13 Total other assets TOTAL ASSETS - - 1,389,339,570,472 1,148,747,591,622 1,534,948,475,416 1,270,749,899,014 63,965,361,177,789 54,229,395,784,522 684,043,514,497 69,587,375,504 633,550,680,738 112,812,995,821 753,630,890,001 746,363,676,559 56,965,430,189 39,952,815,813 7,362,822,871,941 144,563,753,266 6,387,502,697,541 43,409,216,801 1,607,829,438,489 120,826,446 901,347,921,061 176,401,832 9,115,336,890,142 7,332,436,237,235 27,681,869,683 517,195,092 31,585,080,325 6,391,071,948 28,199,064,775 37,976,152,273 LIABILITIES, TEMPORARY SYIRKAH FUNDS AND SHAREHOLDERS’ EQUITY LIABILITIES LIABILITIES DUE IMMEDIATELY Third parties Related parties 2b,2o,14, 38 Total UNDISTRIBUTED THIRD PARTIES’ SHARE ON RETURN OF TEMPORARY SYIRKAH FUNDS AND WADIAH BONUS WADIAH DEPOSITS Wadiah demand deposits Third parties Related parties Wadiah savings deposit Third parties Related parties 2w,15 2b,2p,16,38 Total wadiah deposits DEPOSITS FROM OTHER BANKS Wadiah demand deposits Third parties Related parties 2b,2q,17,38 Total deposits from other banks The accompanying notes form an integral part of these financial statements. 3 PT Bank Syariah Mandiri 341 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI POSITION STATEMENTS OF FINANCIAL POSITION (continued) December 31, 2013 and 2012 SIGNATURE (Expressed in Rupiah, unless otherwise stated) Notes TAXES PAYABLE : ______________________________ 2013 2012 2ab,18 47,180,538,356 112,464,259,877 2b,2r,19,38 600,000,000,000 600,000,000,000 2,694,056,815 2,971,015,164 425,678,330,288 296,466,988,933 11,029,685,200,566 9,168,631,145,854 405,000,000,000 95,000,000,000 425,000,000,000 75,000,000,000 500,000,000,000 500,000,000,000 3,612,062,836 689,174,056,925 271,227,198 720,450,853,824 692,786,119,761 720,722,081,022 Unrestricted investment mudharabah saving deposits Third parties Related parties 19,709,269,202,079 94,833,053,376 17,496,073,494,751 29,929,009,897 Total unrestricted investment mudharabah saving deposits 19,804,102,255,455 17,526,002,504,648 Unrestricted investment mudharabah time deposits Third parties Related parties 25,903,040,110,679 931,213,624,913 19,878,232,704,618 1,948,411,728,983 Total unrestricted investment mudharabah time deposits 26,834,253,735,592 21,826,644,433,601 47,331,142,110,808 40,073,369,019,271 Bank Unrestricted investment mudharabah saving deposits Third parties Unrestricted investment mudharabah time deposits Third parties 144,875,521,584 181,054,334,269 83,396,871,023 122,764,968,979 Total temporary syirkah funds bank 228,272,392,607 303,819,303,248 FINANCING RECEIVED ESTIMATED LOSSES ON COMMITMENTS AND CONTINGENCIES 2c,20 OTHER LIABILITIES 21 TOTAL LIABILITIES SUBORDINATED NOTES ISSUED Third parties Related parties 2s,22,38 2b Total TEMPORARY SYIRKAH FUNDS Non-bank Restricted investments Third parties Demand deposits Saving deposits 2b,2t,23,38 Total restricted investments . : ______________________________ Total temporary syirkah funds non-bank The accompanying notes form an integral part of these financial statements. 4 Annual Report 2013 342 PT Bank Syariah Mandiri These report is originally issued in the Indonesian language. APPROVAL FOR PRINTING DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI POSITION STATEMENTS OF FINANCIAL POSITION (continued) SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah, unless otherwise stated) Notes TEMPORARY SYIRKAH FUNDS (continued) : ______________________________ : ______________________________ 2013 2012 2b,2t,23,38 Musyarakah - mudharabah musytarakah demand deposits Third parties TOTAL TEMPORARY SYIRKAH FUNDS 14,262,559,498 2,886,139,624 47,573,677,062,913 40,380,074,462,143 1,489,021,935,000 1,458,243,565,000 SHAREHOLDERS’ EQUITY Share capital - Rp5,000 par value per shares Authorized capital - 500,000,000 shares as of December 31, 2013 and 2012 Issued and fully paid-up capital 297,804,387 shares and 291,648,713 shares as of December 31, 2013 and 2012, respectively 24 Unrealized (loss)/ gain on - available for-sale securities-net of deferred tax (446,029,412) Retained earnings Appropriated Unappropriated 27 263,792,273 291,648,713,000 3,081,774,295,722 231,648,713,000 2,490,534,106,252 TOTAL SHAREHOLDERS’ EQUITY 4,861,998,914,310 4,180,690,176,525 TOTAL LIABILITIES, TEMPORARY SYIRKAH FUNDS, AND SHAREHOLDERS’ EQUITY 63,965,361,177,789 54,229,395,784,522 The accompanying notes form an integral part of these financial statements. 5 PT Bank Syariah Mandiri 343 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI POSITION STATEMENTS OF COMPREHENSIVE INCOME SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah, unless otherwise stated) Notes INCOME FROM FUND MANAGEMENT BY BANK AS MUDHARIB Income from sales and purchases Murabahah margin income Istishna income-net Total income from sales and purchases Income from rent Ijarah income - net Income from profit sharing Mudharabah income Musyarakah income : ______________________________ : ______________________________ 2013 2012 3,773,500,454,359 6,131,214,513 3,077,631,899,360 4,123,880,824 2u,29 3,779,631,668,872 3,081,755,780,184 2u,29 29 42,677,442,776 33,111,317,787 543,973,127,108 704,006,732,169 629,464,723,271 602,854,635,101 Total income from profit sharing 2u,29 1,247,979,859,277 1,232,319,358,372 Other main operating income 2v,29 367,562,425,529 337,606,841,004 5,437,851,396,454 4,684,793,297,347 (2,080,941,725,825) (1,913,566,492,744) 3,356,909,670,629 2,771,226,804,603 1,193,130,200,084 288,532,495 1,131,724,577,946 7,022,971,321 1,193,418,732,579 1,138,747,549,267 Total income from fund management by Bank as Mudharib THIRD PARTIES’ SHARE ON RETURN OF TEMPORARY SYIRKAH FUNDS 2w,30 BANK’S SHARE ON RETURN OTHER OPERATING INCOME Fee based income from banking services Fee income from restricted investments 2y,2b,31,38 Total other operating income OPERATING EXPENSES Personnel expenses 2b,2z,32,38 (1,192,402,774,018) Administrative expenses 33 (1,125,393,507,431) Provision for possible losses on earning assets expenses 2c,34 (837,322,319,025) Fixed assets depreciation expenses (187,285,335,024) Profit sharing expenses for financing received (53,048,704,960) Profit sharing expenses for subordinated notes issued (47,700,748,473) (Provision)/reversal of allowance for possible losses on non-earning assets 2c,34 (34,902,784,293) Reversal/(provision) of estimated losses on commitments and contingencies 2c,34 1,660,101,530 Other operating expenses: 35 Bonus for wadiah deposits (66,907,487,861) Others (109,459,961,260) Total operating expenses (3,652,763,520,815) OPERATING INCOME 897,564,882,393 (973,159,658,117) (1,035,104,821,179) (384,666,111,796) (139,364,040,496) (71,317,055,905) (53,592,152,787) 9,000,000,000 (193,089,407) (42,941,658,670) (99,402,173,494) (2,790,740,761,851) 1,119,233,592,019 The accompanying notes form an integral part of these financial statements. 6 Annual Report 2013 344 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI POSITION STATEMENTS OF COMPREHENSIVE INCOME (continued) SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah, unless otherwise stated) Notes NON-OPERATING INCOME AND EXPENSES Non-operating income Non-operating expenses 2aa,36 Total non-operating income and expenses INCOME BEFORE ZAKAT AND INCOME TAX BENEFIT/(EXPENSE) : ______________________________ : ______________________________ 2013 2012 9,747,808,077 (813,796,301) 7,453,555,593 (1,422,898,552) 8,934,011,776 6,030,657,041 906,498,894,169 1,125,264,249,060 ZAKAT 41 (22,662,472,354) INCOME BEFORE INCOME TAX BENEFIT/(EXPENSE) 18 883,836,421,815 2ab,18 (255,966,222,500) 23,369,990,155 (320,601,325,750) 29,159,243,929 (232,596,232,345) (291,442,081,821) 651,240,189,470 805,690,561,013 INCOME TAX BENEFIT/(EXPENSE) Current Deferred Income tax expense - net NET INCOME OTHER COMPREHENSIVE (EXPENSE)/INCOME Unrealized (loss) / gain on availablefor-sale marketable securities, net of tax (28,131,606,226) 1,097,132,642,834 (709,821,685) TOTAL COMPREHENSIVE INCOME BASIC EARNINGS PER SHARE 2ac 1,735,146,641 650,530,367,785 807,425,707,654 2,232 3,382 The accompanying notes form an integral part of these financial statements. 7 PT Bank Syariah Mandiri 345 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE : ______________________________ NAME : ______________________________ POSITION : ______________________________ PT BANK SYARIAH MANDIRI SIGNATURE STATEMENTS OF CHANGES IN SHAREHOLDER’S EQUITY Years ended December 31, 2013 and 2012 (Expressed in Rupiah, unless otherwise stated) Notes Balance as of December 31, 2011 Effect of adoption of SFAS No. 11 Unrealized (loss)/ gain on Available-for-Sale Marketable Securities - Net of Deferred Tax Issued and Fully Paid-up Capital 1,158,243,565,000 6 Unrealized gain on available-for-sale marketable securities net of deferred tax 5,068,645,632 - (6,540,000,000) : ______________________________ Retained Rearnings Total Shareholders’ Equity Appropriated Unappropriated 206,993,157,660 1,702,959,100,579 3,073,264,468,871 - 6,540,000,000 - - 1,735,146,641 - 1,735,146,641 - Additional general reserve 27 - - 24,655,555,340 Additional paid-in capital 25 300,000,000,000 - - - 300,000,000,000 - - - 805,690,561,013 805,690,561,013 1,458,243,565,000 263,792,273 231,648,713,000 2,490,534,106,252 4,180,690,176,525 - - Net income for 2012 Balance as of December 31, 2012 Unrealized loss on available-for-sale marketable securities net of deferred tax - (709,821,685) (24,655,555,340) (709,821,685) Additional general reserve 27 - - 60,000,000,000 Additional paid-in capital 25 30,778,370,000 - - - 30,778,370,000 - - - 651,240,189,470 651,240,189,470 291,648,713,000 3,081,774,295,722 4,861,998,914,310 Net income for 2013 Balance as of December 31, 2013 1,489,021,935,000 (446,029,412) (60,000,000,000) - - The accompanying notes form an integral part of these financial statements. 8 Annual Report 2013 346 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE : ______________________________ PT BANK SYARIAH MANDIRI NAME STATEMENTS OF CASH FLOWS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah, unless otherwise stated) Notes CASH FLOWS FROM OPERATING ACTIVITIES Receipts from profit sharing, sales and purchases and rent Payments of profit sharing on temporary syirkah funds Receipts from other operating income Receipts from recovery of financing and receivable written off Payments of personnel expenses Payments of tantiem Payments for operating expenses excluding personnel cost Payments of tax Payments of zakat Distribution of qardhul hasan funds Receipts of non- operating income Decrease/(increase) in operating assets: Placement with other banks Placement with Bank Indonesia Marketable securities - measured at fair value through profit and loss Receivables Funds of qardh Mudharabah financing Musyarakah financing Assets acquired for ijarah Other assets Increase/(decrease) in operating liabilities: Liabilities due immediately Wadiah deposits Deposits from other banks Taxes payable Other liabilities Increase in temporary syirkah funds Unrestricted investments Restricted investments Musyarakah investments Net cash provided by/(used in) operating activities 28 41 : ______________________________ : ______________________________ : ______________________________ 2013 2012 5,424,025,496,255 4,555,558,490,180 (2,023,983,895,790) 1,188,093,525,622 (1,970,851,174,753) 1,138,747,549,267 134,444,863,415 (1,055,264,471,428) (32,042,000,000) 31,914,370,563 (998,792,507,307) (24,798,161,143) (1,405,363,206,436) (342,792,854,901) (24,263,178,386) (614,916,321) 11,872,963,092 (1,305,989,136,396) (278,465,838,035) (36,595,658,010) (1,561,233,444) 2,371,011,858 25,000,000,000 (100,000,000,000) CASH FLOWS FROM INVESTING ACTIVITIES Proceed from available-for sale-and measured at cost marketable securities Purchase of available-for-sale and held to maturity marketable securities Acquisition of fixed assets Proceeds from sales of fixed assets 12 12 Net cash provided by/(used in) investing activities 120,337,500,000 - (24,312,450,150) (6,362,332,245,278) 586,257,738,634 377,142,149,777 (991,975,019,184) (76,087,600,326) (190,966,642,647) 5,346,605,000 (7,776,865,084,251) 330,292,261,266 397,379,837,426 (908,486,543,253) 3,609,014,373 143,781,379,343 (78,605,013,561) 1,782,900,652,908 (9,777,087,498) 8,601,745,793 72,510,020,393 55,878,882,220 2,236,574,027,196 (40,854,508,867) (2,976,108,557) 108,220,877,423 7,210,162,142,156 (27,935,961,262) 11,376,419,875 2,284,898,785,396 236,711,994,332 917,558,940 4,086,071,174,752 (1,693,695,809,233) 601,869,010,705 289,020,983,648 (200,000,000,000) (200,134,289,704) 1,617,545,759 (372,423,155,783) 4,183,479,735 203,352,266,760 (79,218,692,400) The accompanying notes form an integral part of these financial statements. 9 PT Bank Syariah Mandiri 347 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT These report is originally issued in the Indonesian language. APPROVAL FOR PRINTING PT BANK SYARIAH MANDIRI STATEMENTS OF CASH FLOWS (continued) Years ended December 31, 2013 and 2012 (Expressed in Rupiah, unless otherwise stated) Notes CASH FLOWS FROM FINANCING ACTIVITIES Additional paid in capital Payment from financing received Payment from subordinated notes 25 19 DATE : ______________________________ NAME : ______________________________ POSITION : ______________________________ SIGNATURE : ______________________________ 2013 2012 - 300,000,000,000 (150,000,000,000) (200,000,000,000) - (50,000,000,000) NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS 4,289,423,441,512 (1,822,914,501,633) CASH AND CASH EQUIVALENTS AT THE BEGINNING OF THE YEAR 6,949,950,494,227 8,772,864,995,860 11,239,373,935,739 6,949,950,494,227 3 4 1,444,785,308,390 3,238,728,466,932 687,470,635,401 1,108,282,646,315 2,242,455,643,662 271,289,459,714 3 5,818,389,525,016 3,182,922,744,536 5 50,000,000,000 145,000,000,000 11,239,373,935,739 6,949,950,494,227 Net cash provided by (used in) financing activities CASH AND CASH EQUIVALENTS AT END OF THE YEAR Cash and cash equivalents at end of the year consist of: Cash Current accounts with Bank Indonesia Current accounts with other banks Placement with Bank Indonesia that will mature within 3 months from the date of acquisition Placement with other banks that will mature within 3 months from the date of acquisition Total The accompanying notes form an integral part of these financial statements. 10 Annual Report 2013 348 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE : ______________________________ NAME : ______________________________ POSITION : ______________________________ PT BANK SYARIAH MANDIRI SIGNATURE STATEMENTS OF RECONCILIATION OF INCOME AND REVENUE SHARING Years ended December 31, 2013 and 2012 (Expressed in Rupiah, unless otherwise stated) Notes Main operating income (accrual) Deduction: Income during the year in which cash or cash equivalents ave not been received: 2a,2u,29 Murabahah margin income Income from marketable securities Mudharabah profit sharing income Musyarakah profit sharing income Income from amortization of differences between acquisition costs and nominal amounts for investments in marketable securities Ijarah income 7 13 4,684,793,297,347 211,075,579,212 31,571,994,888 25,645,145,406 51,538,883,612 194,667,901,692 42,494,275,455 - 2,230,993,378 67,609,739,857 2,376,562,321 136,307,696,686 389,672,336,353 375,846,436,154 7 7 194,667,901,692 136,307,696,686 132,460,608,275 62,451,306,841 13 - 3,292,041,667 13 42,494,275,455 46,054,713,737 2,376,562,321 2,352,958,467 375,846,436,154 246,611,628,987 5,424,025,496,255 4,555,558,490,180 3,343,083,770,430 2,080,941,725,825 2,641,991,997,436 1,913,566,492,744 2,023,983,895,790 1,876,221,722,896 56,957,830,035 37,344,769,848 7 Total addition Available operating income for profit sharing Profit sharing attributable to Bank Profit sharing attributable to depositors Profit sharing attributable to depositors is detailed on: Distributed profit sharing attributable to depositors Undistributed profit sharing attributable to depositors 2012 5,437,851,396,454 Total deduction Addition: Income from previous year in which cash have been received in current year: Receipt from receivable settlement: Murabahah margin Ijarah income Income from Bank Indonesia Syariah Certificate Income from government and corporate sukuk Income from amortization of differences between acquisition costs and nominal amounts for investments in marketable securities 2013 2a 15 The accompanying notes form an integral part of these financial statements. 11 PT Bank Syariah Mandiri : ______________________________ 349 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI POSITION STATEMENTS OF SOURCES AND USES OF ZAKAT FUNDS SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah, unless otherwise stated) Notes Sources of zakat funds 2013 : ______________________________ : ______________________________ 2012 2a,2x,41 Zakat from Bank 22,662,472,354 28,131,606,226 439,795,827 2,869,078,669 7,954,395,076 6,280,860,321 31,056,663,257 37,281,545,216 Distributed through LAZNAS BSM 24,263,178,386 36,595,658,010 Total uses of zakat funds 24,263,178,386 36,595,658,010 535,219 632,899 6,794,020,090 686,520,105 Beginning balance of zakat funds 48,612,359,120 47,925,839,015 Ending balance of zakat funds 55,406,379,210 48,612,359,120 Zakat from customers and public Zakat from the Bank’s employees Total sources of zakat funds Uses of zakat funds Foreign exchange gain - net Increase of zakat funds The accompanying notes form an integral part of these financial statements. 12 Annual Report 2013 350 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI POSITION : ______________________________ STATEMENTS OF SOURCES AND USES OF QARDHUL HASAN FUNDS SIGNATURE : ______________________________ Years ended December 31, 2013 and 2012 (Expressed in Rupiah, unless otherwise stated) Notes Sources of qardhul hasan funds Penalties Hibah funds Non-halal revenue Other social funds 2a,14 42 2013 2012 27,300,018,406 191,243,336 607,935,204 830,667,606 8,472,541 453,611,371 481,628,334 28,099,196,946 1,774,379,852 Distributed through LAZNAS BSM 614,916,321 1,561,233,444 Total uses of qardhul hasan funds 614,916,321 1,561,233,444 87,404,667 62,641,788 27,571,685,292 275,788,196 3,437,661,500 3,161,873,304 31,009,346,792 3,437,661,500 2x Total sources of qardhul hasan funds Uses of qardhul hasan funds Foreign exchange income Increase in qardhul hasan funds Beginning balance of qardhul hasan funds Ending balance of qardhul hasan funds The accompanying notes form an integral part of these financial statements. 13 PT Bank Syariah Mandiri 351 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT These report is originally issued in the Indonesian language APPROVAL FOR PRINTING DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 1. GENERAL a. Background PT Bank Syariah Mandiri (“the Bank”) was initially established under the name of PT Bank Industri Nasional, abbreviated as PT BINA or also known as PT National Industrial Banking Corporation Ltd., having its head office in Jakarta, based on notarial deed No. 115 dated June 15, 1955 of Meester Raden Soedja, S.H., Notary in Jakarta. The notarial deed was approved by the Minister of Law and Human Rights of the Republic of Indonesia (formerly known as the Minister of Law of the Republic of Indonesia) in his decision letter No. J.A.5/69/23 dated July 16, 1955, and registered in the South Jakarta District Court Office No. 1810 dated October 6, 1955 and published in the State Gazette No. 37 dated May 8, 1956 as Supplement No. 390. In accordance with the amendment of Articles of Association No. 12 dated April 6, 1967 which was amended with Articles of Association No. 37 dated October 4, 1967, both of which were made before Adlan Yulizar, S.H., Notary in Jakarta, and which have been published in the State Gazette No. 34 dated April 29, 1969 as Supplement No. 55, the Bank changed its name from PT Bank Industri Nasional, abbreviated as PT BINA or also known as PT National Industrial Banking Corporation Ltd. into PT Bank Maritim Indonesia. In accordance with the Minutes of Meeting No. 146 dated August 10, 1973, which was notarized under notarial deed No. 146 of Raden Soeratman, S.H., Notary in Jakarta, which has been published in the State Gazette No. 79 dated October 1, 1974, as Supplement No. 554, the Bank's name was changed from PT Bank Maritim Indonesia into PT Bank Susila Bakti. In accordance with Notarial Deed of Decision of Meeting No. 29 dated May 19, 1999 of Machrani Moertolo Soenarto, S.H., Notary in Jakarta, which was approved by the Minister of Law of the Republic of Indonesia in his decision letter No. C2-1210.HT.01.04.TH 99 dated July 1, 1999 and was published in the State Gazette No. 87 dated October 31, 2000 as Supplement No. 6587, the Bank changed its name from PT Bank Susila Bakti into PT Bank Syariah Sakinah Mandiri. In accordance with Notarial Deed of Decision of Meeting No. 7 dated July 7, 1999 of Machrani Moertolo Soenarto, S.H., Notary in Jakarta, which was revised with notarial deed of minutes of meeting No. 6 dated July 22, 1999 and notarial deed of minutes of meeting No. 9 dated July 23, 1999, both of which were made before Hasanal Yani Ali Amin, S.H., Notary in Jakarta, and Notarial Deed of Decision of Meeting of changes in Articles of Association No. 23 dated September 8, 1999 of Sutjipto, S.H., Notary in Jakarta, which was approved by the Minister of Law of the Republic of Indonesia in his decision letter No. 16495.HT.01.04.TH.99 dated September 16, 1999 and was published in the State Gazette No. 87 dated October 31, 2000 as Supplement No. 6588, the Bank changed its name from PT Bank Syariah Sakinah Mandiri into PT Bank Syariah Mandiri. The Bank was granted a license from Bank Indonesia, based on the Governor of Bank Indonesia's decision letter No. 1/24/KEP.GBI/1999 dated October 25, 1999, as a commercial bank under Islamic principles and commenced its operation on November 1, 1999. In accordance with Notarial Deed of Decision of Meeting No. 38 dated March 10, 2000 of Lia Muliani, S.H., Notary in Jakarta, in lieu of Sutjipto, S.H., Notary in Jakarta, the Bank changed the amount of its capital stock, of which change was approved by the Minister of Law and Human Rights of the Republic of Indonesia in his decision letter No. C-11545.HT.01.04.TH.2000 dated June 6, 2000 and was published in the State Gazette No. 87 dated October 31, 2000 as Supplement No. 6589. 14 Annual Report 2013 352 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 1. GENERAL (continued) a. Background (continued) In 2006, the amendment to the articles of association as stated in the Notarial Deed of Decision of Meeting of PT Bank Syariah Mandiri No. 59 dated May 17, 2006 of Imas Fatimah, S.H., Notary in Jakarta, has been published in the State Gazette No. 74 dated September 15, 2006 as Supplement No. 960. The Bank has changed and amended its articles of association to comply with the Law No. 40 year 2007 regarding Limited Liability Company as stated in Notarial Deed No. 10 dated June 19, 2008, of Badarusyamsi, S.H., Notary in Jakarta. The amendment was approved by the Minister of Laws and Human Rights of the Republic of Indonesia through his Letter No. AHU-729922.01.02 year 2008, dated October 13, 2008. In accordance with the Shareholders’ Extraordinary Meeting held on December 31, 2008, the shareholders approved to increase the Bank shares capital amounting to Rp199,871,000,000 or 39,974,200 shares which will be issued from share portfolio. All of the shares were taken by PT Bank Mandiri (Persero) Tbk. The payments of shares were as follows: a. The amount of Rp100,000,000,000 was fully paid-up in cash. b. The amount of Rp99,871,000,000 was fully paid-up using non-cash (inbreng) in the form of land and building owned by PT Bank Mandiri (Persero) Tbk. The non-cash capital contribution (inbreng) amounting to Rp99,871,000,000 was fully paid on December 31, 2008 and cash capital contribution amounting to Rp100,000,000,000 was fully paid on January 5, 2009. Those capital contributions were stipulated in the Notarial Deed No. 211 dated December 31, 2008 by Aulia Taufani, S.H. as a Notary in Lieu of Sutjipto, S.H., Notary in Jakarta, which notice has been received and recorded in the database of Legal Administration System (Sisminbakum) Department of Laws and Human Rights of the Republic of Indonesia on February 23, 2009 No. AHU-AH.01.01-00922 regarding receipt of Notice of the Amendment of Articles of Association of PT Bank Syariah Mandiri. The Bank has changed its article of association with the Shareholders’ Extraordinary Meeting PT Bank Syariah Mandiri No. 28 dated June 25, 2009 of Harun Kamil, S.H., in Jakarta, which has been published in the State Gazette No. 85 dated October 25, 2011 as supplement No.131/L; The Bank has changed its article of association consecutively with the Shareholders’ Extraordinary Meeting PT Bank Syariah Mandiri No. 16 dated June 29, 2010 of Harun Kamil, S.H., in Jakarta, the Decision Taken Out of Shareholders’ Meeting PT Bank Syariah Mandiri No. 19 dated March 21, 2011 of Badarusyamsi, S.H., MKn in Jakarta, which was approved by the Minister of Law of the Republic of Indonesia in his decision letter No. AHU-22426.AH.01.02.TH 2011 dated May 4, 2011, and the latest Amendment of article of Shareholders of PT Bank Syariah Mandiri No.38 dated December 28, 2012 of Efran Yuniarto, SH, M.Kn., in Jakarta, which have received acceptance noticed from the Minister of Law of the Republic Indonesia No.AHU-AH.01.10-00527 dated January 3, 2013. In accordance with the Shareholders’ Extraordinary Meeting decision held on December 27, 2013 and stated in the Deed No. 20 dated January 22, 2014 of Chairul Bachtiar, S.H., in Jakarta the shareholders approved to increase the Bank shares capital by inbreng amounting to Rp30,778,370,000 or 6,155,674 shares which will be issued from share portfolio. All of the shares were taken by PT Bank Mandiri (Persero) Tbk. 15 PT Bank Syariah Mandiri 353 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT These report is originally issued in the Indonesian language APPROVAL FOR PRINTING DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 1. GENERAL (continued) a. Background (continued) The Bank's head office is located at Jalan M.H. Thamrin No. 5 Jakarta 10340. As of December 31, 2013, the Bank has 136 branches, 509 sub branches, 58 cash offices, 144 payment points, and 6 syariah service offices (unaudited). Based on the Notarial Deed of Decision of the meeting of PT Bank Syariah Mandiri No. 19 dated June 28, 2011 of Badarusyamsi, S.H., M.Kn., Notary in Jakarta, the composition of the Syariah th Supervisory Board as of June 28, 2011 until the closing of the 5 (fifth) year of General Shareholders Meeting effective from their appointment is as follows: 2013 2012 Prof. Dr. Komaruddin Hidayat.,MA. Drs. Mohamad Hidayat, MBA., MH. Dr. M. Syafii Antonio, M.Ec. Prof. Dr. Komaruddin Hidayat.,MA. Drs. Mohamad Hidayat, MBA., MH. Dr. M. Syafii Antonio, M.Ec. The Syariah Supervisory board Chairman: Member: Member: According to Bank Indonesia Regulation (PBI) No. 11/3/PBI/2009 dated January 29, 2009 regarding Commercial Banks based on Syariah Principle, the Syariah Supervisory Board (SSB) is responsible to provide advice and suggestions to the Board of Directors and overseeing the activities of the Bank to comply with syariah principles. Based on PT Bank Syariah Mandiri Annual General Meeting of Shareholders’ on May 29, 2013 which minutes of meeting were notarized under the Deed No. 24 dated May 29, 2013 of Badarusyamsi, S.H., M.Kn., and the Notarial Deed of Shareholders’ Annual General Meeting of Shareholders’ No. 14 dated June 20, 2013 of Badarusyamsi, S.H., M.Kn., the compositions of the Bank’s management as of December 31, 2013 and 2012 are as follows: 2013 2012 Board of Commissioners Head of Commissioner Concurrently Independent Commissioner: Independent Commissioner: Independent Commissioner: Commissioner: Commissioner: Achmad Marzuki Ramzi A. Zuhdi Bambang Widianto *) Sulaeman Agus Fuad Achmad Marzuki Abdillah Ramzi A. Zuhdi Tardi Lilis Kurniasih Board of Directors Head of Director: Director: Director: Director: Director: Director: Yuslam Fauzi Hanawijaya Amran P. Nasution Zainal Fanani Sugiharto Achmad Syamsudin Yuslam Fauzi Hanawijaya Amran P. Nasution Zainal Fanani Sugiharto Achmad Syamsudin *) Effective upon approved by Bank Indonesia 16 Annual Report 2013 354 PT Bank Syariah Mandiri These report is originally issued in the Indonesian language APPROVAL FOR PRINTING DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 1. GENERAL (continued) a. Background (continued) The composition of the audit committee, risk monitoring committee and remuneration and nomination committee as of December 31, 2013 and 2012 are as follows: 2013 2012 Audit Committee Chairman: Member: Member: Member: Member: Ramzi A. Zuhdi Agus Fuad Bambang Widianto *) Tjeppy Kustiwa Ferry Firmansyah Abdillah Ramzi A. Zuhdi Tjeppy Kustiwa Ferry Firmansyah Risk Monitoring Committee Chairman: Member: Member: Member: Member: Ramzi A. Zuhdi Sulaeman Bambang Widianto *) Edyanto Rachman Ateng Suhaeni Ramzi A. Zuhdi Abdillah Lilis Kurniasih Edyanto Rachman Ateng Suhaeni Remuneration and Nominationi Committee Chairman: Achmad Marzuki Member: Ramzi A. Zuhdi Member: Agus Fuad Member: Achmad Fauzi Member: Eka Bramantya Danuwirana Member: Taufik Machrus Achmad Marzuki Abdillah Tardi Achmad Fauzi Eka Bramantya Danuwirana *) Effective upon approved by Bank Indonesia Salaries and other compensation paid to the Board of Directors, Board of Commissioners and Syariah Supervisory Board as of December 31, 2013 and 2012 are as follows: 2013 2012 Board of Directors Board of Commissioners Syariah Supervisory Board 35,956,742,381 10,813,082,142 907,803,050 30,885,232,387 9,073,392,648 1,106,606,335 Total 47,677,627,573 41,065,231,370 As of December 31, 2013 and 2012, the Bank has 9,513 and 9,331 employees (unaudited), respectively. 17 PT Bank Syariah Mandiri 355 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT These report is originally issued in the Indonesian language APPROVAL FOR PRINTING DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 2. SUMMARY OF ACCOUNTING POLICIES a. Basis of Preparation of Financial Statements Statement of Compliance The financial statements have been prepared in conformity with Indonesian Financial Accounting Standards which include the Statement of Financial Accounting Standards ("SFAS") No. 101 (Revised 2011), “Presentation of Syariah Financial Statements”, SFAS No. 102, “Murabahah Accounting”, SFAS No. 104, “Istishna Accounting”, SFAS No. 105, “Mudharabah Accounting”, SFAS No. 106, “Musyarakah Accounting”, SFAS No. 107, “Ijarah Accounting”, SFAS No. 110 “Sukuk Accounting”, and the Accounting Guidelines for Indonesian Syariah Banking (PAPSI). The financial statements were prepared on the accrual basis using the historical cost concept except for certain exceptions as follows: 1) Certain marketable securities are stated at fair values (Note 2g); 2) Foreclosed assets in relation with the financing repayment are stated at net realizable values (Note 2c); 3) Calculation of income available for profit sharing which are using cash basis (Note 2w); and 4) Fees from certain services (ujrah) and administration fee for financing which are recognized using cash basis (Notes 2j and 2y). Based on SFAS No. 101 (Revised 2011), the syariah bank financial statements should include the following: (i) (ii) (iii) (iv) (v) (vi) (vii) (viii) Statements of financial position; Statements of comprehensive income; Statements of changes in shareholders' equity; Statements of cash flows; Statements of reconciliation of income and profit sharing; Statements of sources and uses of zakat funds; Statements of sources and uses of qardhul hasan funds; and Notes to financial statements. Statement of financial position, statements of comprehensive income, cash flows, and changes in shareholders' equity are financial statements reflecting the Bank's commercial activities in accordance with syariah principle. The statements of cash flows were prepared based on the direct method with cash flows classified into cash flows from operating, investing and financing activities, except for some cash flows in operating activities and funding have been prepared using the indirect. For the purpose of the statements of cash flows, cash and cash equivalents include cash, current accounts with Bank Indonesia and other banks, placements with Bank Indonesia and other banks maturing within 3 (three) months from the date of acquisition. 18 Annual Report 2013 356 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 2. SUMMARY OF ACCOUNTING POLICIES (continued) a. Basis of Preparation of Financial Statements (continued) Statement of Compliance (continued) Statements of reconciliation of income and profit sharing represent reconciliation between the Bank’s revenue on accrual basis and revenue distributed as profit sharing to depositors on a cash basis. Statements of sources and uses of zakat and qardhul hasan funds represent statement of the Bank’s role as responsibility taker of social funds which is managed separately from the Bank. Statements of sources and uses of zakat represent a statement showing the sources and the uses of zakat funds in a certain period and the undistributed funds on specific dates. Statements of sources and uses of qardhul hasan funds represents statement of the sources and uses of qardhul hasan funds during certain period of time and balance of qardhul hasan on specific dates. Restricted investment represents investment that arised from investor and alike which managed by the Bank as investment agent based on mudharabah muqayyadah contract. Restricted investment is neither classified as asset nor liability since Bank has no rights to use or distribute the investment funds and Bank also has no obligation to either repay or bear any investment risk. Bank will receive income in the form of investment fee. Remaining undistributed funds will be recorded as liabilities due immediately. Mudharabah muqayyadah agreement is an activity of shahibul maal to provide fund for investment or working capital to Mudharib for conducting business activities in accordance with the agreement. The sharing of profits is determined based on agreement. Zakat is some of the wealth that must be taken out by muzakki (the zakat payer) to be given to mustahiq (the zakat receiver). The sources of zakat, infaq, shadaqah funds are from Bank and other parties to be distributed to parties eligible in accordance with syariah principle. The Bank does not directly manage the operation of zakat, infaq and shadaqah funds, and qardhul hasan funds. b. Transactions with Related Parties In the normal course of business, the Bank entered into transactions with parties which are defined as related parties in accordance with the SFAS No. 7 (Revised 2010) regarding “Related Party Disclosures”. The nature of transactions and balances of accounts with related parties, whether or not transacted on normal terms and conditions similar to those with third parties, are disclosed in the notes to financial statements. Based on SFAS No. 7 (Revised 2010) “Related Party Disclosures”, transactions between the Bank and the State Owned Enterprises/Regional government owned enterprises; other entities and institutions associated with the Government of the Republic of Indonesia, the Board of Commissioners, Directors, and key employees are considered as transactions with related parties. 19 PT Bank Syariah Mandiri 357 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT These report is originally issued in the Indonesian language APPROVAL FOR PRINTING DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 2. SUMMARY OF ACCOUNTING POLICIES c. Allowance for Possible Losses on Earning Assets, Non-earning Assets and Estimated Losses on Commitment and Contingencies 1) Earning assets consist of current account and placements with Bank Indonesia in the form of Bank Indonesia Syariah Certificate (SBIS), Bank Indonesia Syariah Deposit Facility (FASBIS), Reverse Repo SBSN BI, current accounts with other banks, placement with other banks, investment in marketable securities, receivables, funds of qardh, musyarakah financing, mudharabah financing, ijarah assets, and commitments and contingencies with credit risk, such as bank guarantees, irrevocable letters of credit and standby letters of credit. Allowance for possible losses of earning assets and non-earning assets for commercial bank conducting business based on syariah principles is regulated in Bank Indonesia Regulation (PBI) No. 8/21/PBI/2006 dated October 5, 2006 regarding The Quality Rating of Assets of Commercial Banks Conducting Business Based on Syariah Principles, which has been ammended with PBI No. 9/9/PBI/2007 dated June 18, 2007, PBI No.10/24/PBI/2008 dated October 16, 2008 and the latest amendment PBI No.13/13/PBI/2011 dated March 24, 2011. The guidelines in determining the allowance for possible losses on earning assets based on the aforementioned Bank Indonesia Regulation are as follows: a) General reserve shall be no less than 1% of total earning assets classified as current, excluding Bank Indonesia Syariah Certificates and securities issued by the Government based on syariah principles, and part of earning assets guaranteed by government bonds and cash collateral in the form of demand deposits, saving deposits, time deposits, guarantee deposits, and/or gold which are pledged accompanied with the power of attorney to liquidate. b) Special reserve shall be at least: (1) (2) (3) (4) 5% of earning assets classified as Special Mention after deducted by collateral value; 15% of earning assets classified as Substandard after deducted by collateral value; 50% of earning assets classified as Doubtful after deducted by collateral value; 100% of earning assets classified as Loss after deducted by collateral value. c) The requirement to establish allowance for possible losses shall not be applicable for earning assets under leasing transactions in the form of ijarah or leasing transaction with transfer of ownership of leasing object in the form of ijarah muntahiyah bittamlik. The Bank is required to establish depreciation/amortization for the assets of ijarah muntahiyah bittamlik (Note 2k). For marketable securities and placements with other banks, the quality rating is classified into 3 (three) classification: current, substandard, and loss. Quality rating of equity investment is determined into 4 (four) categories: current, substandard, doubtful, and loss. Allowance for possible losses on commitments and contingent liabilities are recorded under "Estimated Losses on Commitments and Contingencies". If management believes that certain earning assets are not recoverable then those assets should be written off by deducting the balance of earning assets from their respective allowances. Recoveries of earning assets that have been written off are recorded as additional allowance for possible losses in the current year. 20 Annual Report 2013 358 PT Bank Syariah Mandiri These report is originally issued in the Indonesian language APPROVAL FOR PRINTING DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 2. SUMMARY OF ACCOUNTING POLICIES (continued) c. Allowance for Possible Losses on Earning Assets, Non-earning Assets and Estimated Losses on Commitments and Contingencies (continued) 2) Non-earning assets represent the Bank’s assets other than earning assets which have potential loss such as foreclosed assets, abandoned properties, inter-branches account, and suspense account. Foreclosed asset is an asset acquired through auction or over the counter based on voluntary submission by collateral owner or based on the power of attorney to sell over the counter from collateral owner in the event of customer’s failure in meeting his liabilities to the Bank. The Bank is required to settle its foreclosed assets and prepare documentation of its effort to settle the assets. The Bank is required to re-evaluate the foreclosed assets to determine net realizable value: a) at the time the asset is foreclosed, and b) in the succeeding period after the acquisition of foreclosed asset. The determination of net realizable value is required to be carried out by an independent appraiser for foreclosed assets in the amount equivalent or more than Rp5,000,000,000 (five billion Rupiah). Internal appraiser of the Bank may be used for asset below Rp5,000,000,000 (five billion Rupiah). The Bank is required to use the lowest price if there are several values proposed by the independent or internal appraiser. The quality of foreclosed assets which in settlement process is determined as follows: a) Current, if acquired within 1 (one) year; b) Loss, if acquired more than 1 (one) year. Foreclosed assets related to settlement of financing (presented as other asset) are recognized based on net realizable value. Net realizable value is the fair value less estimated cost of disposal. The difference between the net realizable value and the balance of uncollectible receivables or financing is recognized as addition or deduction of allowance for possible losses on receivables or financing. Inter-branches account is the claim arising from inter-branch transactions that are unsettled after a certain period of time. Suspense account is an account containing unidentified transactions or transactions which are unable to be classified to the proper account due to the lack of adequate supporting documents. The Bank is required to settle its inter-branch account and suspense account. The quality of inter branch account and suspense account are determined as: (1) Current, the transaction has been recorded in the Bank’s book up to 180 (one hundred and eighty) days. (2) Loss, the transaction has been recorded in the Bank’s book over 180 (one hundred and eighty) days. 21 PT Bank Syariah Mandiri 359 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT These report is originally issued in the Indonesian language APPROVAL FOR PRINTING DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 2. SUMMARY OF ACCOUNTING POLICIES (continued) d. Placements with Bank Indonesia Placements with Bank Indonesia consist of Wadiah current accounts with Bank Indonesia, Bank Indonesia Syariah Deposit Facility (FASBIS), Reverse Repo SBSN Bank Indonesia, and Certificates of Bank Indonesia Syariah as proof of short-term fund deposits based on jualah principles. e. Current Account with Other Banks Current accounts with other banks are stated at their outstanding balance net of allowance for possible losses. Bonuses received from Commercial Banks based on syariah principles are recognized as other operating income. Interest on current accounts placed with non-syariah banks are not recognized as the Bank's income but are recorded as part of the qardhul hasan funds. The interest from current accounts with non-syariah banks will be recorded as the Bank’s liabilities before distributed to the fund. f. Placements with Other Banks Placements with other banks represent placements in the form of wadiah, mudharabah time deposits and mudharabah saving deposits, other financing and other placements based on syariah principles in other syariah banks and/or rural syariah banks. Placements with other banks are stated at their outstanding balance net of allowance for possible losses. g. Investment in Marketable Securities Syariah marketable securities is a proof of investment under the syariah principles commonly traded in syariah money market and/or syariah stock exchange, such as syariah bonds, syariah mutual funds certificates and other securities based on syariah principles. Since January 1, 2012, investment in marketable securities, except for mutual funds, are classified based on business model defined by the Bank in accordance with SFAS No. 110 on “Accounting for Sukuk” as follows: 1) At cost model is adopted the purpose of holding the securities is to acquire contractual cash flow and there is contractual requirements that specify a certain date of principal and margin payments. At cost securities are stated at cost (including transaction costs), adjusted by unamortized premium and/or discount. Premium and discount are amortized over the period until maturity. 2) Fair value model is where the Sukuk are valued using market prices. Upon initial recognition, transaction cost are recorded in current statement of comprehensive income. Book value as of January 1, 2012 for securities which were issued before January 1, 2012, is initial cost value of the securities, when SFAS 110 is adopted on the securities. Investment in syariah mutual funds are stated at market value based on net asset value of mutual funds on statement of financial position dates. Export bills are a transaction that occurs due to advance payments to other parties in connection with exports and import transactions of customers. Exports bills are stated at their outstanding balance. Allowance for possible losses is stated as deduction of marketable securities accounts. 22 Annual Report 2013 360 PT Bank Syariah Mandiri These report is originally issued in the Indonesian language APPROVAL FOR PRINTING DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 2. SUMMARY OF ACCOUNTING POLICIES (continued) h. Receivables Receivables represent claims arising based on murabahah agreement, istishna agreement and/or ijarah agreement. Murabahah agreement is an agreement for financing such goods by confirming purchase price to a buyer and the buyer pays it with a higher price as an agreed profit. Murabahah receivables are stated at the balance of the receivable less deferred margin and allowance for possible losses. The Bank provides allowance for possible losses based on the review of the quality of individual murabahah receivable balance. Istishna agreement is an agreement to finance such goods in the form of manufacturing the ordered goods with the agreed criteria and specification by both of orderer or buyer (Mustashni') and manufacturer or seller (Shani’). Istishna receivables are presented based on the outstanding billings less allowance for possible losses. The Bank provides allowance for possible losses on istishna receivables based on the review of the quality of individual istishna receivable balance. Ijarah agreement is an agreement on the availability of fund in relation to transferring the right to use and benefit of a good or service based on rental transaction which was not followed by transfer of the goods ownership to the lessee. Ijarah muntahiyah bittamlik agreement is an agreement on the availability of fund in relation to transferring the use right and benefit of a good or service based on rental transaction with an option to transfer the ownership title of goods to the lessee. The title of the lease object in ijarah muntahiyah bittamlik can be transferred to the lessee through: (i) a grant; (ii) sale prior to the end of the contract for an amount equivalent to the remaining lease installments; (iii) sale prior to the end of the contract at a specified amount as agreed at the inception of the contract; and (iv) installment sales at a specific price as agreed in the contract. Ijarah receivable is recognized at due date at the amount of lease income not yet received and presented at its net realizable value, which is the outstanding balance of the receivable. i. Financing Financing is entered into using mudharabah and musyarakah agreement. Mudharabah agreement is a co-operation agreement for certain project between first party (malik, shahibul mal, or syariah bank) as owner of fund and second party (amil, mudharib, or debtors) as fund manager whereas the profit sharing will be shared in accordance with percentage as stated in the agreement, meanwhile losses will be borne by syariah bank except if the second party does negligence, misconduct or violate the agreement. 23 PT Bank Syariah Mandiri 361 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT These report is originally issued in the Indonesian language APPROVAL FOR PRINTING DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 2. SUMMARY OF ACCOUNTING POLICIES (continued) i. Financing (continued) Mudharabah financing is stated at the outstanding financing balance less allowance for possible losses. Allowance for possible losses is provided based on the review of the quality of individual mudharabah financing. In the event that a portion of mudharabah financing is impaired prior to the start up of operations owing to damage or any other reason, without course to negligence or error on the part of the fund manager, the said loss shall reduce the mudharabah financing balance and shall be recognized as a loss by the Bank. In the event that a portion of financing is loss, impair or damage after the commencement of operations for reasons unrelated to negligence or error on the part of the fund manager, the loss shall be distributed between parties upon the determination of profit or revenue sharing between the Bank and the fund manager. Loss on financing for reasons related to negligence or error on the part of the fund manager shall be charged to the fund manager and shall not reduce the mudharabah financing balance. Musyarakah agreement is a cooperation agreement between two or more parties in a certain business wherein each party provides a portion of fund on condition that the profit shall be shared in accordance with the percentage as stated in the agreement, whereas losses shall be borne in accordance with the portion of the fund of each party. Permanent musyarakah is musyarakah in which the fund portion of each partner is stated explicitly in the contract and remains the same until the contract expires. Declining musyarakah (musyarakah mutanaqisha) is musyarakah in which the fund portion of the Bank will be transferred in several stage to the other partner, resulting in the declining of fund portion of the Bank and, at the end of contract, the other partner will become the sole owner of the business. Musyarakah financing is stated at the outstanding financing balance less allowance for possible losses. The Bank provides allowance for possible losses based on the review of the quality of individual musyarakah financing. j. Funds of Qardh Funds of qardh represent a distribution of funds with qardh agreement. Qardh agreement is a borrowing agreement with borrower at the condition that the borrower should repay the loan at specified period of time. Qardh receivables included hawalah and rahn financing agreement. Hawalah is transfer of debts from debtors to other party (Bank) which obligate to shouldered or paid. The Bank will obtain a fee (ujrah) from this transaction, which is recognized upon receipt. Rahn represents the mortgage of goods or assets owned by the customer for an equivalent amount of money. Assets or goods mortgaged are appraised based on market value, less a certain deduction percentage. The Bank will obtain a fee (ujrah), which is recognized upon receipt. Qardh receivables are recognized at the amount lent at the transaction date. Any excess amount paid by the borrower in repaying a qardh is recognized as revenue upon realization. Qardh receivables are stated at its outstanding balance less allowance for possible losses. The Bank provides allowance for possible losses on qardh based on the review quality of the individual outstanding balances. 24 Annual Report 2013 362 PT Bank Syariah Mandiri These report is originally issued in the Indonesian language APPROVAL FOR PRINTING DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 2. SUMMARY OF ACCOUNTING POLICIES (continued) k. Assets Acquired for Ijarah Assets acquired for ijarah represent assets that are objects of lease transactions (ijarah) and are recognized at the acquisition cost. The assets in an ijarah transaction are depreciated based on the depreciation policy for similar assets, while in an ijarah muntahiyah bittamlik transactions, the asset for lease is depreciated over the lease period. Assets acquired for ijarah are presented at the acquisition cost less accumulated depreciation and amortization. l. Istishna Assets in Progress Istishna assets in progress are istishna assets which are still in process of production. If the completion of payment is done simultaneously with the process of producing istishna asset, then: 1) Deferred expense that is paid prior to the contract is recognized as istishna assets in progress when the contract is signed. 2) Istishna expense is recognized as istishna assets in progress when it is completed. 3) Parallel istishna expense is recognized as istishna assets in progress when the invoice is received from sub-contractor for the amount of the bill. m. Fixed Assets Fixed assets are stated at cost less accumulated depreciation. Fixed assets are depreciated from the month of the usage of assets and computed using the straight-line method based on the estimated useful life of the assets as follows: Years Buildings Installations, office equipments, and motor vehicles 20 5 Land is stated at cost and not depreciated. The cost of repairs and maintenance is charged to operations as incurred, significant renewals and betterments are capitalized. When assets are retired or otherwise disposed of, their cost and the related accumulated depreciation are removed from the accounts and any resulting gain or loss is credited or charged to current year statement of comprehensive income. The carrying value of fixed assets is derecognized upon disposal or when no future economic benefits expected from the use or disposal. Gains or losses arising from derecognition of the asset (calculated as the difference of the net proceeds from disposal and the carrying amount of the assets) is included in the statements of comprehensive income in the year the asset is derecognized. The recoverable value of an asset is estimated when events or changes in circumstances indicate that the carrying value may not be fully recoverable. Asset impairment, if any, is recognized as a loss in the current year statement of comprehensive income. 25 PT Bank Syariah Mandiri 363 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT These report is originally issued in the Indonesian language APPROVAL FOR PRINTING DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 2. SUMMARY OF ACCOUNTING POLICIES (continued) n. Prepaid Expenses Prepaid expenses (presented under "Other Assets" account) are amortized over their expected useful periods using the straight-line method. o. Liabilities due Immediately Liabilities due immediately represent obligations to third parties, based on a contract or an order by those having authority, which have to be settled immediately. Liabilities due immediately are stated at the amount of the Bank's liability. p. Wadiah Deposits Wadiah deposits represent other parties' funds in the form of wadiah demand deposits and wadiah saving deposits. Wadiah demand deposits can be used as payment instruments, and are available for withdrawal at any time through check and demand deposit slip (“bilyet giro”). Wadiah demand deposits and wadiah saving deposits may earn bonus based on the Bank's policy. Wadiah demand deposits and wadiah saving deposits are stated at the amount payable to depositors. q. Deposits from Other Banks Deposits from other banks represent liabilities to other banks in the form of wadiah demand deposits, wadiah saving deposits, and Interbank mudharabah Investment Certificate (SIMA). Deposits from other banks are stated at the amounts payable to other banks. r. Financing Received Financing received are funds received from other entity with obligation to repay in accordance to requirements on agreement. Financing received is stated at their nominal value at the time of agreement is being signed. s. Subordinated Notes Issued Subordinated notes issued are stated at their nominal value. Issuance costs of the notes are amortized using straight line method during the period of the notes. t. Temporary Syirkah Funds Temporary syirkah funds represent investment received by the Bank. The Bank has the right to manage and invest funds in accordance with either the Bank’s policy or restriction set by the depositors’ with the agreed profit sharing. 26 Annual Report 2013 364 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 2. SUMMARY OF ACCOUNTING POLICIES (continued) t. Temporary Syirkah Funds (continued) Relationship between the Bank and the owner of temporary syirkah funds are based on partnership mudharabah muthlaqah, mudharabah muqayyadah or musyarakah. The example of temporary syirkah funds are investment funds received from mudharabah muthlaqah, mudharabah muqayyadah, mudharabah musytarakah and other similar accounts. 1) Mudharabah muthlaqah represents mudharabah in which the fund owner (shahibul maal) entrusts to fund manager (mudharib/Bank) in managing its investment. 2) Mudharabah muqayyadah represents mudharabah in which the fund owner sets restrictions against fund manager regarding, among others, the place, the means and/or the object of investment. 3) Mudharabah musytarakah represents mudharabah in which fund manager also submits its capital or fund in the investment. Temporary syirkah fund can not be classified as liability. This is due to the Bank does not have any liability to return the fund to the owners, except for losses due to the Bank’s management negligence or misrepresentation. On the other hand, temporary syirkah fund also can not be classified as equity, because of the existence of maturity period and the depositors do not has the same rights as the shareholder’s such as voting rights and the rights of realized gain from current assets and other non-investment accounts. Temporary syirkah funds represent one of the statements of financial position accounts which is in accordance with syariah principle provide right to the Bank to manage and invest fund, including to mixing of one funds with the other funds. The owner of temporary syirkah funds receive parts of profit in accordance with the agreement and receive loss based on proportion to the total funds. The profit distribution of temporary syirkah funds might be based on profit sharing or revenue sharing concept. u. Income from Fund Management by the Bank as Mudharib Income from fund management by the Bank as mudharib consists of income from murabahah and istishna transactions, income from ijarah (leasing), income from profit sharing of mudharabah, and musyarakah financing and other main operating income. Murabahah income by deferred payment or by installment is recognized during the period of the contract based on effective method (annuity). Income from istishna is recognized using the percentage of completion or full completion method. Income from ijarah is recognized proportionally during the contract period. Profit sharing for passive partner in musyarakah is recognized in the period when the right arises in accordance with the agreed sharing ratio. Profit sharing income from mudharabah is recognized in the period when the right arises in accordance with agreed sharing ratio and the recognition based on projection of income is not allowed. Repayment from debtors classified as non-performing was treated as repayment of acquisition cost or principal of receivable/financing. Payment in excess of the acquisition cost or principal of receivable/financing will be recognized as income when it received. However for ijarah transaction, repayment from customers is treated as repayment of rent receivable. 27 PT Bank Syariah Mandiri 365 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT These report is originally issued in the Indonesian language APPROVAL FOR PRINTING DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 2. SUMMARY OF ACCOUNTING POLICIES (continued) v. Other Main Operating Income Other main operating income consists of income derived from Bank Indonesia Syariah Certificates, placements with other syariah banks and profit sharing from syariah securities. Other main operating income is recognized on an accrual basis. w. Third Parties’ Share on Return of Temporary Syirkah Funds Third parties’ share on the return of temporary syirkah funds represent fund owners’ share of the profit of the Bank derived from managing of such funds under mudharabah mutlaqah, mudharabah muqayyadah and mudharabah musytarakah principles. The profit sharing is determined on a cash basis. Distribution of profit sharing is based on profit sharing principle which is calculated from the Bank’s gross profit margin. Margin income and profit sharing on financing facilities and other earning assets are distributed to fund owners and the Bank based on proportion of fund used in the financing and other earning assets. Margin income and profit sharing income allocated to the fund owners are then distributed to fund owners as shahibul maal and the Bank as mudharib based on a predetermined ratio. Margin income and profit sharing from financing facilities and other earning assets using the Bank's funds, are entirely shared for the Bank, including income from the Bank's fee-based transactions. x. Sources and Uses of Zakat and Qardhul Hasan Funds The management of sources and uses of zakat and qardhul hasan funds is delegated to LAZNAS BSM. Penalties/sanctions were charged to debtors who are able to pay, but deliberately delay payments, in the amount that are agreed and not determined on the contract. The funds from penalties/sanctions will be used for charity funds/qardhul hasan funds. y. Fee Based Income from Banking Services Fee based income from banking services are generally recognized when cash is received, except for the unamortized premium/discount which is recognized on an accrual basis. z. Provision for Employee Benefits Employee benefits related to past retirement benefits and long term benefits are recognized during the working period of the employees in accordance with Labor Law No. 13 Year 2003 dated March 25, 2003 (Law No. 13/2003) or the Bank’s regulation whichever benefit is higher. 28 Annual Report 2013 366 PT Bank Syariah Mandiri These report is originally issued in the Indonesian language APPROVAL FOR PRINTING DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 2. SUMMARY OF ACCOUNTING POLICIES (continued) z. Provision for Employee Benefits (continued) Post employment benefits Starting January 1, 2012, the Bank adopted SFAS No. 24 (Revised 2010), “Employee Benefit”. Under SFAS No. 24 (Revised 2010), “Employee Benefits”, the cost of providing the employee benefits is determined using the “Projected Unit Credit” actuarial valuation method. Actuarial gains and losses are recognized as income or expense when the net cumulative unrecognized actuarial gains and losses at the end of the previous reporting year exceeded 10% of the present value of the defined benefit obligation. These gains or losses are recognized on a straight-line method over the expected average remaining working life of the employees. Moreover, past service costs arising from the introduction of a defined benefit plan or changes in the benefit payable of an existing plan are required to be amortized over the period until the benefits concerned become vested. The Bank also has a defined contribution pension plan through Dana Pensiun Lembaga Keuangan (DPLK) program. Contributions borne by the Bank are recognized as current costs during the year. Long-term benefits The Bank provides the long-term employee benefits in the form of long service leave and long service awards. For long-term employee benefits, SFAS No. 24 (Revised 2010) requires accounting treatment similar with the accounting for defined benefit plans (as presented in the previous paragraph), except that the actuarial gains and losses and past service costs incurred should be recognized immediately in the current year statement of comprehensive income. aa. Transactions and Balances in Foreign Currency The financial statements are presented in Rupiah, which is the functional and reporting currency of the Bank. Transactions in foreign currencies are recorded at the exchange rates prevailing at the time the transactions are made. As of December 31, 2013 and 2012, monetary assets and liabilities in foreign currencies are translated into Rupiah based on Reuters published spot rate at 16.00 (Western Indonesian time), as follows (in full amount): 2013 1 United States Dollar (USD) 1 Australian Dollar (AUD) 1 Euro (EUR) 1 Singapore Dollar (SGD) 1 Saudi Arabia Riyal (SAR) 1 Hong Kong Dollar (HKD) 1 Japanese Yen (JPY) 12,170.00 10,855.64 16,759.31 9,622.07 3,245.12 1,569.54 115.75 2012 9,637.50 10,007.10 12,731.62 7,878.61 2,569.83 1,243.00 111.77 Differences of the translations on foreign currency assets and liabilities in the Rupiah are recognized as income or expense in the current year. 29 PT Bank Syariah Mandiri 367 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT These report is originally issued in the Indonesian language APPROVAL FOR PRINTING DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 2. SUMMARY OF ACCOUNTING POLICIES (continued) ab. Income Tax Current tax expense is determined based on the estimated taxable income for the year. Deferred tax assets and liabilities are recognized for temporary differences between assets and liabilities for commercial purposes against tax purposes at each reporting date. Future tax benefits, such as unused tax losses, are recognized to the extent possible that these benefits can be realized. Deferred tax assets and liabilities are measured at expected tax rates applicable to the period when the asset is realized or the liability is settled, based on the prevailing or substantially prevailing tax rates (and tax laws) at the statement of financial position date Amendments to taxation obligations are recorded when an assessment is received or, if objected or appealed against, when the results of the objection or appeal has been determined. ac. Basic Earnings per Share Basic earnings per share are computed by dividing net income with the weighted average number of shares issued and fully paid during the year. Net income used to calculate basic earnings per share for the years ended December 31, 2013 and 2012 amounted to Rp651,240,189,470 and Rp805,690,561,013, respectively. Total weighted average shares outstanding used as the divisor in calculating basic earnings per share as of December 31, 2013 and 2012 are 291,733,036 shares and 238,206,089 shares, respectively. ad. Use of Estimates The preparation of financial statements in conformity with financial accounting standards in Indonesia requires the use of estimates and assumptions that affect: 1) the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, 2) the reported amounts of revenues and expenses during the reporting period. Although these estimates are based on management’s best knowledge of current events and activities, actual results may differ from those estimates. ae. Significant accounting judgements and estimates In the process of applying the Bank’s accounting policies, management has exercised professional judgement and estimates in determining the amounts recognized in the financial statements. The several significant uses of the professional judgment and estimates are as follows: 1. Going concern The Bank’s management has made an assessment of the Bank’s ability to continue as a going concern and is satisfied that the Bank has the resources to continue its business for the foreseeable future. Furthermore, the management is not aware of any material uncertainties that may cast significant doubt upon the Bank’s ability to continue as a going concern. Therefore, the financial statements continue to be prepared on the going concern basis. 30 Annual Report 2013 368 PT Bank Syariah Mandiri These report is originally issued in the Indonesian language APPROVAL FOR PRINTING DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 2. SUMMARY OF ACCOUNTING POLICIES (continued) ae. Significant accounting judgements and estimates (continued) 2. Impairment losses on assets The Bank reviews its quality of assets at each statement of financial position date to assess whether an impairment loss should be recorded in the statement of comprehensive income. In determining whether an impairment loss should be recorded in comprehensive income, Bank made estimation whether there is any indication impairment of the quality of the assets. These estimates are based on assumptions about a number of factors and actual results may differ, resulting in future changes to the allowance. 3. Fair value of financial instruments When the fair values of financial assets and financial liabilities recorded on the statements of financial position cannot be derived from active markets, they are determined using a variety of valuation techniques that include the use of mathematical models. The inputs to these models are derived from observable market data where possible, but when observable market data are not available, management’s judgment is required to establish fair values. The management’s judgments include considerations of liquidity and model inputs such as discount rates, early payment rates and default rate assumptions. 4. Deferred tax assets Deferred tax assets are recognized for the future recoverable taxable income arising from temporary difference. Management’s judgement is required to determine the amount of deferred tax assets that can be recognized, based upon the likely timing on level of future taxable profits together with future tax planning strategics. 5. Provision for employee benefits Provision for employee benefits programs are determined based on actuarial valuation. The actuarial valuation involves assumptions such as discount rate, expected rate of returns on investments, future salary increase, mortality rate, resignation rates and others. Due to the long-term nature of these employee benefits, such estimates are subject to significant uncertainty. 6. Economic life of fixed assets The Management of the Bank estimate the useful life fixed assets based on the period over which the assets is expected to be available for use. The useful life of each item is reviewed periodically and updated if expectations differ from previous estimates due to physical and technical or commercial obsolescence and legal or other limits on the used of the asset. It is possible, that future results of operations could be materially affected by changes in the estimation due to changes in the factors mentioned above. The amount and timing of recorded expenses for each period will be affected by changes of other factors and condition when recorded. Decrease of estimated useful life of fixed assets will increase operating expenses. 31 PT Bank Syariah Mandiri 369 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT These report is originally issued in the Indonesian language APPROVAL FOR PRINTING DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 2. SUMMARY OF ACCOUNTING POLICIES (continued) af. Implementation of Accounting Guidelines for Indonesian Syariah Banking (“PAPSI”) 2013 and New Accounting Pronouncement 1. Implementation of Accounting Guidelines for Indonesian Syariah Banking (“PAPSI”) 2013 Bank Indonesia as the banking regulator in Indonesia has issued the revision of Pedoman Akuntansi Perbankan Indonesia (PAPSI 2013) and Surat Edaran Bank Indonesia No. 15/26/DPbS “Guidance on implementation of PAPSI 2013” which should be effectively implemented on August 1, 2013 (PAPSI 2013). On September Asosiasi Bank Syariah Indonesia (ASBISINDO) as the representative from syariah banking industry has submitted a letter to Bank Indonesia to request postponement of implementation PAPSI 2013 up to 1 January 2016. Currently the Bank is still in the process of preparing action plan regarding implementation of PAPSI 2013. 2. New Accounting Pronouncement Effective on or after 1 January 2014: On December 2013, Syariah Accounting Standards Boards of Indonesian Institute of Accountants has issued PSAK 102 Revision which will be effectively implemented on January 1, 2014 on a prospective catch-up basis. Major change in the PSAK 102 Revision is related to the accounting treatment for murabahah transaction which in substance categorized as financing transaction. Under PSAK 102 Revision, murabahah transaction which in substance is a murabahah financing should follow the accounting treatment of PSAK 55: “Financial Instruments: Recognition and Measurement”; PSAK 50: “Financial Instruments: Presentation” and PSAK 60: “Financial Instruments: “Financial Instruments: Disclosure” and other relevant PSAK. With the issuance of PSAK 102 Revision, starting January 1, 2014 the Bank will implement the previously issued Technical Bulletin No. 9 “Implementation of Annuity Method in Murabahah” as indicated in the Basis for Conclusion in PSAK 102 Revision. Currently the Bank is evaluating this PSAK 102 Revision and has not yet determined the effects on its financial statements. Effective on or after 1 January 2015: SFAS No. 24 (Revised 2013), “Employee Benefits”, adopted from IAS 19, which removes the corridor mechanism and contingent liability disclosure to simplify clarification and disclosure. Currently the Bank is evaluating this PSAK Revision and has not yet determined the effects on its financial statements. 32 Annual Report 2013 370 PT Bank Syariah Mandiri These report is originally issued in the Indonesian language APPROVAL FOR PRINTING DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 3. CURRENT ACCOUNTS AND PLACEMENTS WITH BANK INDONESIA 2013 2012 Wadiah current accounts Rupiah Foreign currencies 2,632,662,466,932 606,066,000,000 2,211,133,768,662 31,321,875,000 Total wadiah current accounts 3,238,728,466,932 2,242,455,643,662 5,400,000,000,000 3,125,000,000,000 418,389,525,016 100,000,000,000 57,922,744,536 - Total placements with Bank Indonesia 5,918,389,525,016 3,182,922,744,536 Total current accounts and placements with Bank Indonesia 9,157,117,991,948 5,425,378,388,198 Placements with Bank Indonesia Bank Indonesia Syariah’s Deposit Facility Reverse Repo SBSN Bank Indonesia Bank Indonesia Syariah Certificate In accordance with Bank Indonesia Regulation (PBI) No. 6/21/PBI/2004 dated August 3, 2004 on Minimum Reserve Requirement in Rupiah and Foreign Currencies for Commercial Bank Conducting Business Based on Syariah Principles, as amended by PBI No. 8/23/PBI/2006 dated October 5, 2006 and recently by Bank Indonesia Regulation (PBI) No. 10/23/PBI/2008 dated October 16, 2008, each bank is required to maintain Minimum Reserve Requirement (MRR) in Rupiah and foreign currencies which is set at 5% and 1% from the third party funds in Rupiah and foreign currencies. Percentage MRR (unaudited) in Rupiah currency as of December 31, 2013 and 2012 were 5.22% and 5.06%, respectively. The percentage of MRR (unaudited) in foreign currency as of December 31, 2013 and 2012 were 14.66% and 1.22%, respectively. The Bank has placed its funds in Bank Indonesia Syariah’s Deposit Facility (FASBIS) and earned bonus at annual rates at 5.75% in 2013 and ranging from 3.75% to 5.75% per annum in 2012, respectively, which are recognized at maturity date. Reverse repo SBSN Bank Indonesia is receivable from SBSN purchased by the Bank from Bank Indonesia with agreement to resell by the Bank at an agreed priced and period. The Bank earned bonus from reverse repo SBSN Bank Indonesia at annual rates 4.30% to 6.35% in 2013 and 4.40% to 4.42% in 2012, which are recognized during the terms of the reverse repo transaction. Term of period Reverse Repo SBSN Bank Indonesia as of December 31, 2013 were 28 days. 33 PT Bank Syariah Mandiri 371 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT These report is originally issued in the Indonesian language APPROVAL FOR PRINTING DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 4. CURRENT ACCOUNTS WITH OTHER BANKS 2013 Third parties Syariah Banking Riyal Saudi Arabia Al Rajhi Bank United Stated Dollar Al Rajhi Bank 2012 577,996,681 457,719,745 51,998,637 41,178,050 629,995,318 498,897,795 11,122,272,519 3,065,711,056 132,797,250,280 207,227,963,212 28,047,203,494 88,703,869,657 7,518,220,739 3,491,695 69,215,490,125 46,603,039,006 25,478,722,454 7,712,770,203 1,575,658,198 - 5,419,240,008 6,018,682,868 2,659,825,321 2,498,381,123 6,833,788,145 10,248,821,012 3,046,431,710 1,809,408,540 1,328,779,581 1,002,565,917 12,318,351,362 29,823,037 155,305,983 - 517,743,240,555 164,697,826,690 518,373,235,873 165,196,724,485 31,070,441,865 5,924,789,658 94,230,402,143 114,286,723 100,261,124 2,377,169 1,551,219 1,060,065 1,600,000 80,401,833,222 116,367,311 100,000,000 4,648,479 2,489,376 2,243,240 - 35,516,174,920 14,124,536,020 8,059,244,300 5,415,827,923 Total related parties 169,097,399,528 106,092,735,229 Total current account with other banks Allowance for possible losses 687,470,635,401 (6,932,161,458) 271,289,459,714 (2,728,200,198) Net 680,538,473,943 268,561,259,516 Non-Syariah Bank Rupiah PT Bank Central Asia Tbk, United States Dollar Wells Fargo Bank N,A (formerly Wachovia Bank N,A) Citibank N,A Deutsche Bank AG PT Bank Central Asia Tbk. Commerzbank AG HSBC Bank Singapore Dollar United Overseas Bank Limited DBS Bank Singapore Ltd Euro Commerz Bank AG Deutsche Bank AG Australian Dollar Australia and New Zealand Bank Japanese Yen Sumitomo Mitsui Bank Hongkong Dollar HSBC Bank Total third parties Related parties (Note 38) Syariah Banking Rupiah PT Bank BNI Syariah Non-Syariah Banking Rupiah PT Bank Mandiri (Persero) Tbk. PT Bank Negara Indonesia (Persero) Tbk. PT Bank Rakyat Indonesia (Persero) Tbk. PT Bank BPD Sulawesi Tengah PT Bank Aceh PT Bank Jawa Tengah PT Bank BPD Sumsel Babel United States Dollar PT Bank Mandiri (Persero) Tbk. Singapore Dollar PT Bank Mandiri (Persero) Tbk. 34 Annual Report 2013 372 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 4. CURRENT ACCOUNTS WITH OTHER BANKS (continued) The movements of the allowance for possible losses for current accounts with other banks are as follows: 2013 Rupiah Balance at beginning of year Provision during the year Exchange rate differences Balance at end of year Foreign Currency Total 911,486,424 512,411,208 - 1,816,713,774 3,214,161,971 477,388,081 2,728,200,198 3,726,573,179 477,388,081 1,423,897,632 5,508,263,826 6,932,161,458 2012 Rupiah Balance at beginning of year Reversal during the year Exchange rate differences Foreign Currency Total 1,807,554,537 (896,068,113) - 4,343,408,318 (2,801,094,599) 274,400,055 6,150,962,855 (3,697,162,712) 274,400,055 911,486,424 1,816,713,774 2,728,200,198 Balance at end of year Based on management review and evaluation, all current accounts with other banks as of December 31, 2013 and 2012 were classified as current. Management believes that the allowance for possible losses is adequate to cover possible losses from uncollectible current accounts with other banks and in compliance with Bank Indonesia regulation. All income received from current accounts with non-syariah banks are recorded as qardhul hasan funds (Note 14). 5. PLACEMENTS WITH OTHER BANKS 2013 Third parties Rupiah Interbank Mudharabah Investment Certificate (SIMA) PT Bank Danamon Indonesia Tbk. Syariah Business Unit PT Bank Victoria Syariah Total third parties 35 PT Bank Syariah Mandiri 373 Annual Report 2013 2012 - 50,000,000,000 15,000,000,000 - 65,000,000,000 INDEPENDENT AUDITOR’S REPORT These report is originally issued in the Indonesian language APPROVAL FOR PRINTING DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 5. PLACEMENTS WITH OTHER BANKS (continued) 2013 Related parties (Note 38) Rupiah Interbank Mudharabah Investment Certificate (SIMA) PT Bank BRISyariah 2012 - 50,000,000,000 - 30,000,000,000 50,000,000,000 25,000,000,000 50,000,000,000 105,000,000,000 Total placements with other banks Allowance for possible losses 50,000,000,000 (500,000,000) 170,000,000,000 (1,700,000,000) Net 49,500,000,000 168,300,000,000 Time Deposits PT Bank Tabungan Negara (Persero) Tbk. Syariah Business Unit PT BPD Jawa Tengah Syariah Business Unit Total related parties Profit sharing of time deposits in Rupiah were ranging from 5.00% to 7.10% per annum in 2013 and ranging from 4.75% to 5.00% per annum in 2012. Profit sharing of SIMA in Rupiah were ranging from 4.25% to 6.80% per annum in 2013 and ranging from 3.90% to 4.60% per annum in 2012. Profit sharing of SIMA in foreign currency were ranging from 0.30% to 1.75% per annum in 2013 and 0.70% to 4.27% per annum in 2012. Placements with other banks based on remaining term until maturity before allowance for possible losses are as follows: 2013 2012 Less than 1 month 50,000,000,000 170,000,000,000 Total 50,000,000,000 170,000,000,000 Placements with other banks based on tenor before allowance for possible losses are as follows: 2013 2012 1 - 3 months More than 3 months 50,000,000,000 - 145,000,000,000 25,000,000,000 Total 50,000,000,000 170,000,000,000 The movements of the allowance for possible losses for placements with other banks are as follows: 2013 Rupiah Balance at beginning of year Reversal during the year Balance at end of year Foreign Currency Total 1,700,000,000 - 1,700,000,000 (1,200,000,000) - (1,200,000,000) 500,000,000 - 500,000,000 36 Annual Report 2013 374 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 5. PLACEMENTS WITH OTHER BANKS (continued) The movements of the allowance for possible losses for placements with other banks are as follows: (continued) 2012 Rupiah Foreign Currency Balance at beginning of year Provision/(reversal) during the year 1,000,000,000 700,000,000 Balance at end of year 1,700,000,000 Total 816,075,000 (816,075,000) 1,816,075,000 (116,075,000) - 1,700,000,000 Based on management review and evaluation, all placements with other banks as of December 31, 2013 and 2012 were classified as current. Management believes that the allowance for possible losses on placements with other banks is sufficient to cover possible losses from uncollectible placements with other banks and in compliance with Bank Indonesia regulation. 6. INVESTMENT IN MARKETABLE SECURITIES a. By Type, Currency and Collectibility 2013 Nominal amount Unamortized amount of the difference between acquisition cost and nominal amount Unrealized loss on available for sale securities Carrying amount Fair value Current Loss Total Rupiah At cost Corporate sukuk Syariah government securities (SBSN) Export bills 728,000,000,000 2,840,901,128 - 593,840,729,625 137,000,171,503 730,840,901,128 715,000,000,000 11,777,986,346 (2,415,391,074 ) - - 712,584,608,926 11,777,986,346 - 712,584,608,926 11,777,986,346 Total held-to-maturity marketable securities 1,454,777,986,346 425,510,054 - 1,318,203,324,897 137,000,171,503 1,455,203,496,400 Syariah mutual funds 27,000,000,000 - (594,706,051 ) 26,405,293,949 - 26,405,293,949 Total available for sale 27,000,000,000 - (594,706,051 ) 26,405,293,949 - 26,405,293,949 Available-for-sale At fair value Retail sukuk 36,130,000,000 (768,944,850 ) - 35,361,055,150 - 35,361,055,150 36,130,000,000 (768,944,850 ) - 35,361,055,150 - 35,361,055,150 Total investment in marketable securities - Rupiah 1,517,907,986,346 (343,434,796 ) 1,379,969,673,996 137,000,171,503 1,516,969,845,499 (594,706,051 ) Allowance for possible losses (143,320,241,814 ) Net 1,373,649,603,685 37 PT Bank Syariah Mandiri 375 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT APPROVAL FOR PRINTING These report is originally issued in the Indonesian language DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 6. INVESTMENT IN MARKETABLE SECURITIES (continued) a. By Type, Currency and Collectibility (continued) 2012 Unamortized amount of the difference between acquisition cost and nominal amount Nominal amount Unrealized loss on available for sale securities Carrying amount Fair value Current Loss Total Rupiah At cost Corporate sukuk 779,000,000,000 Syariah government securities (SBSN) 1,055,000,000,000 Export bills 23,168,935,382 Total held-to-maturity marketable securities 4,728,161,215 - 646,727,989,712 137,000,171,503 783,728,161,215 (4,679,020,549 ) - - 1,050,320,979,451 23,168,935,382 - 1,050,320,979,451 23,168,935,382 1,857,168,935,382 49,140,666 - 1,720,217,904,545 137,000,171,503 1,857,218,076,048 Syariah mutual funds 27,000,000,000 - 351,723,031 27,351,723,031 - 27,351,723,031 Total available for sale 27,000,000,000 - 351,723,031 27,351,723,031 - 27,351,723,031 10,979,000,000 69,605,000 - 11,048,605,000 - 11,048,605,000 10,979,000,000 69,605,000 - 11,048,605,000 - 11,048,605,000 118,745,666 351,723,031 1,758,618,232,576 137,000,171,503 1,895,618,404,079 Available-for-sale At fair value Retail sukuk Total investment in marketable securities - Rupiah 1,895,147,935,382 Allowance for possible losses (143,972,657,984 ) Net 1,751,645,746,095 b. By Maturity Following are classification based on remaining term until maturity: 2013 Less than 1 year 1 - 5 years More than 5 years Total At cost Available for sale At fair value 264,785,439,937 26,405,293,949 11,702,687,670 1,073,417,884,960 23,658,367,480 117,000,171,503 - 1,455,203,496,400 26,405,293,949 35,361,055,150 Total investment in marketable securities Allowance for possible losses 302,893,421,556 1,097,076,252,440 117,000,171,503 1,516,969,845,499 (143,320,241,814 ) Net 1,373,649,603,685 2012 Less than 1 year 1 - 5 years More than 5 years Total At cost Available for sale At fair value 650,336,233,479 27,351,723,031 11,048,605,000 1,126,881,842,569 - 80,000,000,000 - 1,857,218,076,048 27,351,723,031 11,048,605,000 Total investment in marketable securities Allowance for possible losses 688,736,561,510 1,126,881,842,569 80,000,000,000 1,895,618,404,079 (143,972,657,984) Net 1,751,645,746,095 38 Annual Report 2013 376 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 6. INVESTMENT IN MARKETABLE SECURITIES (continued) c. By Issuer 2013 Rating Company Rating Total (Rp) At cost Rupiah Corporate sukuk PT Indosat Tbk. PT Perusahaan Listrik Negara (Persero) PT Berlian Laju Tanker Tbk. *) PT Salim Ivomas Pratama Tbk. - 2009 PT Titan Petrokimia Nusantara – 2010 PT Matahari Putra Prima Tbk. PT Bank Pembangunan Daerah Sulawesi Selatan – 2011 PT Arpeni Pratama Line Ocean Syariah government securities (SBSN) *) SBSN ijarah RI 2008 serie IFR0001 SBSN ijarah RI 2009 serie IFR0003 PT Pefindo idAA+ 108,007,453,591 PT Pefindo - idAA+ - 316,581,308,411 87,000,171,503 PT Pefindo Fitch PT Pefindo idAA A+(idn) idA+ 60,000,000,000 51,216,346,154 45,000,000,000 PT Pefindo - idA - 13,035,621,469 50,000,000,000 - - 250,000,000,000 462,584,608,926 - - 6,355,853,062 1,718,427,300 1,233,916,560 872,000,000 683,514,761 544,674,663 369,600,000 Export bills *) PT Biduk Mas PT KAY PI Transmalindo CV Karunia Perdana PT Dua Sekawan Agro Lestari PT Indo Dayasurya Persada PT Telvindo Jaya PT Makmur Karunia Abadi Total at cost 1,455,203,496,400 Available for sale Rupiah Mutual funds *) I-Hajj Syaria Fund managed by PT Insight Investment MNC Dana Syariah managed by PT Bhakti Asset Management Mega Dana Syariah managed by PT Mega Capital Indonesia - - 11,458,488,548 - - 10,086,231,337 - - 4,860,574,064 Total available for sale 26,405,293,949 At fair value Rupiah Retail sukuk *) SR-003 SR-004 SR-005 - Total at fair value 11,702,687,670 18,703,894,320 4,954,473,160 35,361,055,150 39 PT Bank Syariah Mandiri - 377 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT APPROVAL FOR PRINTING These report is originally issued in the Indonesian language DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 6. INVESTMENT IN MARKETABLE SECURITIES (continued) c. By Issuer (continued) 2013 Rating Company Total investment in marketable securities Allowance for possible losses Rating - Total (Rp) - Net 1,516,969,845,499 (143,320,241,814) 1,373,649,603,685 *) Non-rated 2012 Rating Company Rating Total (Rp) At cost Rupiah Corporate sukuk PT Indosat Tbk. PT Perusahaan Listrik Negara (Persero) PT Berlian Laju Tangker Tbk. PT Mayora Indah Tbk. PT Salim Ivomas Pratama Tbk. - 2009 PT Aneka Gas Industri PT Titan Petrokimia Nusantara - 2010 PT Matahari Putra Prima Tbk. PT Metrodata Electronics Indonesia PT Bank Muamalat Indonesia Tbk. PT Bank Pembangunan Daerah Sulawesi Selatan - 2011 PT Arpeni Pratama Line Ocean PT Pefindo idAA+ 168,039,594,463 PT Pefindo PT Pefindo PT Pefindo idAA+ idD idAA- 117,590,654,206 87,000,171,503 75,000,000,000 PT Pefindo Fitch Fitch PT Pefindo Fitch Fitch idAA A-(idn) A+(idn) idA+ BBB+(idn) BBB(idn) 60,000,000,000 53,001,757,231 52,045,673,077 45,000,000,000 33,000,000,000 30,000,000,000 PT Pefindo - idA - 13,050,310,735 50,000,000,000 Syariah government securities (SBSN) *) SBSN ijarah RI 2008 serie IFR0001 SBSN ijarah RI 2009 serie IFR0003 SBSN ijarah RI 2009 serie IFR0004 - - 250,000,000,000 461,169,492,166 339,151,487,285 Export bills *) PT Sadajiwa PT Sinar Raya Trading PT Beton Kaltim Redymix PT Waltret Services PT KAY PI Transmalindo PT Arminta PT Enerkom Utama PT Duta Cipta Pakarperkasa PT Makmur Karunia Abadi PT Armada Mix CV Bangun Citra Inti - - 6,105,524,900 4,480,717,336 3,718,759,550 2,566,186,685 1,331,050,000 1,157,494,170 1,085,614,772 1,018,400,000 909,450,000 519,155,000 276,582,969 Total at cost 1,857,218,076,048 40 Annual Report 2013 378 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 6. INVESTMENT IN MARKETABLE SECURITIES (continued) c. By Issuer (continued) 2012 Rating Company Rating Total (Rp) Available for sale Rupiah Mutual funds *) I-Hajj Syaria Fund managed by PT Bank CIMB Niaga Tbk MNC Dana Syariah managed by PT Bhakti Asset Management Mega Dana Syariah managed by PT Mega Capital Indonesia - - 12,144,460,236 - - 10,002,077,240 - - 5,205,185,555 Total available for sale 27,351,723,031 At fair value Rupiah Retail sukuk *) SR-002 SR-003 SR-004 - - Total at fair value 785,000,000 3,092,875,000 7,170,730,000 11,048,605,000 Total investment in marketable securities Allowance for possible losses - - Net 1,895,618,404,079 (143,972,657,984) 1,751,645,746,095 *) Non-rated d. Related parties 2013 2012 Third parties At cost Available-for-sale 304,994,504,003 26,405,293,949 430,389,967,575 27,351,723,031 Total third parties 331,399,797,952 457,741,690,606 Related parties (Note 38) At cost At fair value 1,150,208,992,397 35,361,055,150 1,426,828,108,473 11,048,605,000 Total related parties 1,185,570,047,547 1,437,876,713,473 Total investment in marketable securities 1,516,969,845,499 1,895,618,404,079 Export bills have a remaining term to maturity less than 1 (one) month. 41 PT Bank Syariah Mandiri 379 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT APPROVAL FOR PRINTING These report is originally issued in the Indonesian language DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 6. INVESTMENT IN MARKETABLE SECURITIES (continued) Movements in allowance for possible losses on investments in marketable securities are as follows: 2013 Rupiah Foreign Currency Total Balance at beginning of year Reversal during the year 143,972,657,984 (652,416,170) - 143,972,657,984 (652,416,170) Balance at end of year 143,320,241,814 - 143,320,241,814 2012 Rupiah Balance at beginning of year Provision during the year Balance at end of year Foreign Currency Total 73,044,263,739 70,928,394,245 - 73,044,263,739 70,928,394,245 143,972,657,984 - 143,972,657,984 Management believes that the allowance for possible losses on investment in marketable securities is adequate to cover possible losses from uncollectible investment in marketable securities and in compliance with Bank Indonesia regulation. Effective January 1, 2012, the Bank implemented SFAS No. 110 and reclassified marketable securities - Available for sale to Measured at cost amounting to Rp129,540,000,000 based on transition rules of the SFAS No. 110. Based on this transition rules, the Bank also has reclassified unrealized loss from available for sale amounting to Rp6,540,000,000 into retained earnings. 7. RECEIVABLES a. By Type, Currency, and Collectibility 2013 Current Rupiah Murabahah Istishna Ijarah Foreign currency Murabahah Special Mention Substandard Doubtful Loss Total 27,773,853,549,633 42,030,670,946 66,967,963,248 1,467,966,984,060 988,259,880 641,776,609 483,837,895,596 6,369,000,000 - 199,348,194,664 - 800,046,238,678 8,565,000,000 - 30,725,052,862,631 57,952,930,826 67,609,739,857 27,882,852,183,827 1,469,597,020,549 490,206,895,596 199,348,194,664 808,611,238,678 30,850,615,533,314 2,440,644,660,336 41,678,224,164 - - - 2,482,322,884,500 2,440,644,660,336 41,678,224,164 - - - 2,482,322,884,500 Total receivables 30,323,496,844,163 Allowance for possible losses (297,734,588,265 ) 1,511,275,244,713 (45,087,177,506 ) 490,206,895,596 (47,627,411,237 ) 199,348,194,664 (145,089,614,685 ) 808,611,238,678 (435,145,152,779 ) 33,332,938,417,814 (970,683,944,472) Net 1,466,188,067,207 442,579,484,359 54,258,579,979 373,466,085,899 32,362,254,473,342 30,025,762,255,898 2012 Current Rupiah Murabahah Istishna Ijarah Foreign currency Murabahah Special Mention Substandard Doubtful Loss Total 23,600,133,777,695 42,852,077,778 134,993,258,605 1,195,041,578,629 25,130,466,436 1,314,438,081 381,753,515,118 - 135,529,770,910 - 279,323,870,444 - 25,591,782,512,796 67,982,544,214 136,307,696,686 23,777,979,114,078 1,221,486,483,146 381,753,515,118 135,529,770,910 279,323,870,444 25,796,072,753,696 1,957,481,966,918 - - - - 1,957,481,966,918 1,957,481,966,918 - - - - 1,957,481,966,918 Total receivables 25,735,461,080,996 Allowance for possible losses (251,822,526,274 ) 1,221,486,483,146 (92,314,915,176 ) 381,753,515,118 (117,752,740,542 ) 135,529,770,910 (84,466,130,208 ) 279,323,870,444 (250,007,997,336 ) 27,753,554,720,614 (796,364,309,536) Net 1,129,171,567,970 264,000,774,576 51,063,640,702 29,315,873,108 26,957,190,411,078 25,483,638,554,722 42 Annual Report 2013 380 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 7. RECEIVABLES (continued) b. By Economic Sector, Currency, and Collectibility 2013 Current Rupiah Trading Business services Manufacturing Construction Agriculture Transportation and communication Social services Electricity, gas and water Mining Others Foreign currency Trading Business services Construction Transportation and communication Electricity, gas, and water Mining ’ Special Mention Substandard Doubtful Loss Total 2,933,531,156,266 3,147,649,250,339 1,477,694,999,361 1,593,042,892,672 1,181,850,237,398 222,792,633,883 247,648,536,857 56,732,946,676 42,962,925,676 94,740,650,734 63,803,940,192 25,102,230,514 72,597,728,894 3,856,515,228 70,941,846,873 31,174,179,963 22,563,173,609 2,526,591,656 1,034,587,891 21,982,170,438 121,002,834,158 69,899,659,980 132,717,292,228 72,877,206,183 96,547,339,384 3,372,304,744,462 3,512,862,851,299 1,742,269,558,815 1,713,774,127,650 1,466,062,244,827 1,003,230,669,525 608,745,129,382 244,763,373,020 676,674,106,584 15,015,670,369,280 206,426,434,413 44,930,872,279 15,837,883,716 314,454,192 537,209,682,123 56,981,723,115 57,530,058,248 554,218,186 360,177,891 138,478,456,455 1,857,943,218 836,540,817 227,035,741 26,380,933,104 90,765,038,227 2,289,608,994 3,314,102,365 5,295,146,769 9,473,228,915 295,194,819,702 1,270,786,379,265 715,356,703,091 266,677,657,432 713,202,900,686 16,077,318,365,787 27,882,852,183,827 1,469,597,020,549 490,206,895,596 199,348,194,664 808,611,238,678 30,850,615,533,314 379,045,514,192 567,580,875,812 453,292,683,912 19,268,341,013 - - - - 398,313,855,205 567,580,875,812 453,292,683,912 526,840,366,457 143,558,624,827 370,326,595,136 22,409,883,151 - - - - 549,250,249,608 143,558,624,827 370,326,595,136 2,440,644,660,336 41,678,224,164 - - - 2,482,322,884,500 Total receivables 30,323,496,844,163 Allowance for possible losses (297,734,588,265 ) 1,511,275,244,713 (45,087,177,506 ) 490,206,895,596 (47,627,411,237 ) 199,348,194,664 (145,089,614,685 ) 808,611,238,678 (435,145,152,779 ) 33,332,938,417,814 (970,683,944,472 ) Net 1,466,188,067,207 442,579,484,359 54,258,579,979 373,466,085,899 32,362,254,473,342 30,025,762,255,898 2012 Current Rupiah Trading Business services Manufacturing Construction Agriculture Transportation and communication Social services Electricity, gas and water Mining Others Foreign currency Trading Business services Construction Transportation and communication Electricity, gas, and water Mining Special Mention Substandard Doubtful Loss Total 2,520,007,307,722 2,400,609,806,525 1,538,499,965,409 1,263,401,160,669 1,223,838,861,898 203,768,782,857 126,476,602,192 33,425,080,265 99,723,478,163 164,190,438,598 51,338,940,234 45,473,206,385 4,169,587,144 123,556,434,193 32,117,257,461 65,737,682,703 12,411,579,901 1,633,227,471 577,945,503 8,348,964,504 46,697,948,010 34,014,199,391 4,889,821,593 23,594,642,567 35,032,310,715 2,887,550,661,526 2,618,985,394,394 1,582,617,681,882 1,510,853,661,095 1,463,527,833,176 969,355,277,715 580,595,697,631 465,268,682,509 131,515,089,786 12,684,887,264,214 70,891,625,561 73,557,975,995 223,222,095 10,463,331,443 438,765,945,977 1,794,586,769 2,679,473,431 4,063,050,411 70,713,801 116,490,265,289 862,059,984 805,346,982 2,070,151,762 43,082,812,100 31,513,112,736 3,030,120,517 9,411,866,785 318,036,351 90,821,811,779 1,074,416,662,765 660,668,614,556 478,966,821,800 144,437,323,143 13,374,048,099,359 23,777,979,114,078 1,221,486,483,146 381,753,515,118 135,529,770,910 279,323,870,444 25,796,072,753,696 435,077,170,350 169,001,542,928 427,885,728,277 - - - - 435,077,170,350 169,001,542,928 427,885,728,277 521,159,388,390 266,818,617,955 137,539,519,018 - - - - 521,159,388,390 266,818,617,955 137,539,519,018 1,957,481,966,918 - - - - 1,957,481,966,918 Total receivables 25,735,461,080,996 Allowance for possible losses (251,822,526,274 ) 1,221,486,483,146 (92,314,915,176 ) 381,753,515,118 (117,752,740,542 ) 135,529,770,910 (84,466,130,208 ) 279,323,870,444 (250,007,997,336 ) 27,753,554,720,614 (796,364,309,536 ) Net 1,129,171,567,970 264,000,774,576 51,063,640,702 29,315,873,108 26,957,190,411,078 25,483,638,554,722 43 PT Bank Syariah Mandiri 381 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT These report is originally issued in the Indonesian language APPROVAL FOR PRINTING DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 7. RECEIVABLES (continued) c. By Period (based on agreement) 2013 2012 2,070,122,437,684 1,302,245,117,842 11,471,684,006,290 16,006,563,971,498 1,861,639,763,173 1,199,877,240,040 13,134,974,623,535 9,599,581,126,948 30,850,615,533,314 25,796,072,753,696 56,759,076,608 46,198,699,713 1,139,229,450,528 1,240,135,657,651 31,155,501,103 145,317,895,635 1,326,831,761,853 454,176,808,327 2,482,322,884,500 1,957,481,966,918 Total receivables Allowance for possible losses 33,332,938,417,814 (970,683,944,472) 27,753,554,720,614 (796,364,309,536) Net 32,362,254,473,342 26,957,190,411,078 2013 2012 3,822,610,335,793 3,649,307,354,183 12,041,949,021,789 11,336,748,821,549 3,271,730,370,856 2,617,097,895,957 11,962,844,191,972 7,944,400,294,911 30,850,615,533,314 25,796,072,753,696 213,831,510,928 365,999,699,415 1,365,478,279,837 537,013,394,320 280,299,714,865 443,747,911,329 1,034,894,682,278 198,539,658,446 2,482,322,884,500 1,957,481,966,918 Total receivables Allowance for possible losses 33,332,938,417,814 (970,683,944,472) 27,753,554,720,614 (796,364,309,536) Net 32,362,254,473,342 26,957,190,411,078 Rupiah Less than 1 year 1 - 2 years More than 2 - 5 years More than 5 years Foreign currency Less than 1 year 1 - 2 years More than 2 - 5 years More than 5 years d. Based on Remaining Period Until Maturity Rupiah Less than 1 year 1 - 2 years More than 2 - 5 years More than 5 years Foreign currency Less than 1 year 1 - 2 years More than 2 - 5 years More than 5 years 44 Annual Report 2013 382 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 7. RECEIVABLES (continued) e. Related parties 2013 2012 Third parties Murabahah Istishna Ijarah 33,085,804,271,288 57,952,930,826 67,609,739,857 27,342,232,464,859 67,982,544,214 136,307,696,686 Total third parties 33,211,366,941,971 27,546,522,705,759 121,571,475,843 207,032,014,855 33,332,938,417,814 27,753,554,720,614 Related parties (Note 38) Murabahah Total receivables f. Other Significant Information (i) Receivables are generally secured by registered mortgages, powers of attorney to mortgage or sell, time deposits, and other guarantees accepted by the Bank. Total mudharabah deposits pledged as collateral are disclosed in Note 23. (ii) Effective yield of margin receivable for Rupiah ranging from 5.86% to 29.42% per annum in 2013 and ranging from 2.74% to 15.66% per annum in 2012, and for foreign currency ranging from 1.45% to 11.81% per annum in 2013 and ranging from 5.31% to 8.41% per annum in 2012. (iii) Restructured receivables as of December 31, 2013 and 2012 were Rp2,298,201,830,384 and Rp2,064,583,302,269, respectively. Receivables were being restructured by providing period extension, rescheduling and additional receivable plafond for debtors. (iv) Ratio of non-performing receivable gross and net as of December 31, 2013 were 4.49% and 2.61% (2012: 2.87% and 1.24%). (v) Movements in allowance for possible losses on receivables are as follows: 2013 Rupiah Balance at beginning of year Provision during the year Recovery of receivables previously written-off Write-back of receivable previously written-off Written-off during the year Exchange rate differences Balance at end of year Foreign Currency 776,877,214,334 297,558,605,737 19,487,095,202 (1,245,853,134) 796,364,309,536 296,312,752,603 134,444,863,415 - (264,687,096,826) - 8,249,115,744 (264,687,096,826) 8,249,115,744 944,193,586,660 26,490,357,812 970,683,944,472 45 PT Bank Syariah Mandiri Total 383 Annual Report 2013 134,444,863,415 INDEPENDENT AUDITOR’S REPORT APPROVAL FOR PRINTING These report is originally issued in the Indonesian language DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 7. RECEIVABLES (continued) f. Other Significant Information (continued) (v) Movements in allowance for possible losses on receivables are as follows (continued): 2012 Rupiah Balance at beginning of year Provision during the year Recovery of receivables previously written-off Write-back of receivable previously written-off Written-off during the year Exchange rate differences Balance at end of year Foreign Currency Total 525,835,318,525 219,455,097,870 10,600,472,836 6,696,130,965 536,435,791,361 226,151,228,835 106,224,737,407 - 106,224,737,407 31,914,370,563 (106,552,310,036) - 2,190,491,406 31,914,370,563 (106,552,310,036) 2,190,491,406 776,877,214,329 19,487,095,207 796,364,309,536 Management believes that the allowance for possible losses on receivables is adequate to cover possible losses from uncollectible receivables and in compliance with Bank Indonesia regulation. (vi) Accrued margin murabahah income as of December were Rp211,075,579,212 and Rp194,667,901,692, respectively. 31, 2013 and 2012 8. FUNDS OF QARDH a. Based on Type, Currency, and Collectibility 2013 Current Rupiah Qardh Rahn Foreign currency Qardh Total funds of qardh Allowance for possible losses Net Special Mention Substandard Doubtful Loss Total 4,327,476,748,400 1,205,771,940,008 39,509,000,000 18,140,118,429 4,802,631,200 129,629,615 2,462,000,000 656,742,890 11,891,200,000 170,291,301 4,386,141,579,600 1,224,868,722,243 5,533,248,688,408 57,649,118,429 4,932,260,815 3,118,742,890 12,061,491,301 5,611,010,301,843 2,044,560,000 - - - - 2,044,560,000 2,044,560,000 5,535,293,248,408 57,649,118,429 4,932,260,815 3,118,742,890 12,061,491,301 2,044,560,000 5,613,054,861,843 (1,231,000,000 ) (11,098,700,000 ) (43,295,025,084 ) 5,491,998,223,324 (1,974,325,000 ) 55,674,793,429 (717,019,680 ) 4,215,241,135 1,887,742,890 962,791,301 (58,316,069,764 ) 5,554,738,792,079 2012 Current Rupiah Qardh Rahn Special Mention Substandard Doubtful Loss Total 5,106,938,751,083 1,044,504,084,236 26,629,563,331 2,441,260,841 2,961,500,000 72,411,076 1,717,500,000 3,000,000 11,272,766,669 - 5,149,520,081,083 1,047,020,756,153 6,151,442,835,319 29,070,824,172 3,033,911,076 1,720,500,000 11,272,766,669 6,196,540,837,236 1,992,718,568 - - - 727,069,673 2,719,788,241 1,992,718,568 - - - 727,069,673 2,719,788,241 Total funds of qardh Allowance for possible losses 6,153,435,553,887 29,070,824,172 3,033,911,076 1,720,500,000 11,999,836,342 6,199,260,625,477 Net 6,102,390,797,191 Foreign currency Qardh (51,044,756,696 ) (1,331,478,167 ) 27,739,346,005 (444,225,000 ) 2,589,686,076 (858,750,000 ) 861,750,000 (11,934,562,037 ) 65,274,305 ( 65,613,771,900 ) 6,133,646,853,577 46 Annual Report 2013 384 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 8. FUNDS OF QARDH (continued) b. Based on Economic Sector, Currency, and Collectibility 2013 Current Rupiah Trading Business services Social services Manufacturing Mining Agriculture Others (including hajj bridging funds and rahn) Foreign currency Others Special Mention Substandard Doubtful Loss Total 40,980,000 178,500,000 202,500,000 45,000,000 180,000,000 - 225,131,200 - 17,500,000 - 40,980,000 178,500,000 202,500,000 17,500,000 45,000,000 405,131,200 5,532,601,708,408 57,649,118,429 4,707,129,615 3,118,742,890 12,043,991,301 5,610,120,690,643 5,533,248,688,408 57,649,118,429 4,932,260,815 3,118,742,890 12,061,491,301 5,611,010,301,843 2,044,560,000 - - - - 2,044,560,000 2,044,560,000 - - - - 2,044,560,000 Total funds of qardh Allowances for possible losses 5,535,293,248,408 57,649,118,429 4,932,260,815 3,118,742,890 12,061,491,301 5,613,054,861,843 (1,231,000,000 ) (11,098,700,000 ) Net 5,491,998,223,324 (43,295,025,084 ) (1,974,325,000 ) 55,674,793,429 (717,019,680 ) 4,215,241,135 1,887,742,890 962,791,301 (58,316,069,764 ) 5,554,738,792,079 2012 Current Rupiah Trading Business services Others (including hajj bridging funds and rahn) Foreign currency Business services Others Special Mention Substandard Doubtful Loss Total 1,150,000,000 248,000,000 - - - - 1,150,000,000 248,000,000 6,150,044,835,319 29,070,824,172 3,033,911,076 1,720,500,000 11,272,766,669 6,195,142,837,236 6,151,442,835,319 29,070,824,172 3,033,911,076 1,720,500,000 11,272,766,669 6,196,540,837,236 1,769,826,998 222,891,570 - - - 727,069,673 1,769,826,998 949,961,243 1,992,718,568 - - - 727,069,673 2,719,788,241 Total funds of qardh Allowances for possible losses 6,153,435,553,887 29,070,824,172 3,033,911,076 1,720,500,000 11,999,836,342 6,199,260,625,477 Net 6,102,390,797,191 (51,044,756,696 ) (1,331,478,167 ) 27,739,346,005 (444,225,000 ) 2,589,686,076 c. Financing Period (based on agreements) (858,750,000 ) (11,934,562,037 ) 861,750,000 2013 Rupiah Less than 1 year 1 - 2 years More than 2 - 5 years More than 5 years Foreign currency Less than 1 year 1 - 2 years More than 2 - 5 years 65,274,305 (65,613,771,900 ) 6,133,646,853,577 2012 2,257,767,300,656 713,147,801,187 2,629,342,200,000 10,753,000,000 2,129,538,956,223 1,117,513,052,756 2,944,574,828,257 4,914,000,000 5,611,010,301,843 6,196,540,837,236 2,044,560,000 1,769,826,998 949,961,243 - Total funds of qardh Allowance for possible losses 2,044,560,000 5,613,054,861,843 (58,316,069,764) 2,719,788,241 6,199,260,625,477 (65,613,771,900) Net 5,554,738,792,079 6,133,646,853,577 47 PT Bank Syariah Mandiri 385 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT APPROVAL FOR PRINTING These report is originally issued in the Indonesian language DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 8. FUNDS OF QARDH (continued) d. Remaining Period to Maturity 2013 Rupiah Less than 1 year 1 - 2 years More than 2 - 5 years More than 5 years Foreign currency Less than 1 year 1 - 2 years More than 2 - 5 years 2012 3,896,603,837,843 1,213,620,064,000 500,786,400,000 - 3,498,212,343,143 725,427,000,000 1,972,523,494,093 378,000,000 5,611,010,301,843 6,196,540,837,236 2,044,560,000 2,719,788,241 - 2,044,560,000 2,719,788,241 Total funds of qardh Allowance for possible losses 5,613,054,861,843 (58,316,069,764) 6,199,260,625,477 (65,613,771,900) Net 5,554,738,792,079 6,133,646,853,577 e. Other Significant Information (i) The ratios of non-performing funds of qardh gross and net as of December 31, 2013 are 0.36% and 0.13% (2012: 0.27% and 0.06%). (ii) Qardh receivables are generally secured by registered mortgages, powers of attorney to mortgage or sell, time deposits, and other guarantees accepted by the Bank. Total mudharabah deposits pledged as collateral are disclosed in Note 23. (iii) Summary of changes in allowance for possible losses funds of qardh are as follows: 2013 Rupiah Foreign Currency Total Balance at beginning of year Reversal during the year Written-off during the year Exchange rate differences 64,866,775,042 (4,656,540,800) (1,914,610,078) - 746,996,858 (922,843,818) 196,292,560 65,613,771,900 (5,579,384,618) (1,914,610,078) 196,292,560 Balance at end of year 58,295,624,164 20,445,600 58,316,069,764 2012 Rupiah Foreign Currency Total Balance at beginning of year Provision during the year Exchange rate differences 40,960,503,341 23,906,271,701 - 684,067,886 19,927,186 43,001,786 41,644,571,227 23,926,198,887 43,001,786 Balance at end of year 64,866,775,042 746,996,858 65,613,771,900 Management believes that the allowance for possible losses is adequate to cover possible losses from uncollectible funds of qardh and in compliance with Bank Indonesia regulation. 48 Annual Report 2013 386 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 9. MUDHARABAH FINANCING a. Based on Economic Sector, Currency, and Collectibility 2013 Current Rupiah Business services Social services Agriculture Trading Manufacturing Transportation and communication Construction Electricity, gas and water Mining Others Total mudharabah financing Allowance for possible losses Net Special Mention Substandard Doubtful Loss Total 3,280,777,412,754 125,171,023,289 44,719,612,146 18,724,445,814 2,637,922,480 75,396,571,516 16,356,539,645 30,227,159 - 14,725,726,812 63,093,014 - 60,420,480,202 - 137,173,620,200 859,508,356 301,991,690 - 3,568,493,811,484 142,450,164,304 44,719,612,146 19,056,664,663 2,637,922,480 3,829,767,724 5,103,883,837 538,574,561 456,951,242 117,140,559,671 4,336,092,408 - - - 3,829,767,724 5,103,883,837 538,574,561 456,951,242 121,476,652,079 3,599,100,153,518 96,119,430,728 14,788,819,826 60,420,480,202 138,335,120,246 3,908,764,004,520 (4,804,460,178 ) (2,140,133,500 ) (29,312,738,635 ) (133,496,109,308 ) 91,314,970,550 12,648,686,326 (35,312,665,056 ) 3,563,787,488,462 31,107,741,567 4,839,010,938 (205,066,106,677 ) 3,703,697,897,843 2012 Current Rupiah Business services Social services Agriculture Trading Manufacturing Transportation and communication Construction Electricity, gas and water Mining Total mudharabah financing Allowance for possible losses Net Special Mention Substandard Doubtful Loss Total 3,875,566,518,213 154,774,259,797 40,823,299,571 9,569,441,113 2,902,915,994 95,985,167,126 1,454,956,918 624,380,126 179,139,491 15,947,366,609 248,103,317 5,381,500,000 - 8,794,866,947 1,064,159,700 49,251,125 - 53,695,285,594 3,972,584,919 1,042,418,736 - 4,049,989,204,489 161,514,064,651 40,823,299,571 16,666,991,100 3,082,055,485 985,762,153 328,663,023 178,070,471 174,768,357 - - - 17,238,627 - 985,762,153 345,901,650 178,070,471 174,768,357 4,085,303,698,692 98,243,643,661 21,576,969,926 9,908,277,772 58,727,527,876 4,273,760,117,927 (4,909,691,583 ) (3,236,545,489 ) (4,735,807,549 ) (58,697,953,240 ) 93,333,952,078 18,340,424,437 (40,679,350,543 ) 4,044,624,348,149 5,172,470,223 29,574,636 (112,259,348,404 ) 4,161,500,769,523 b. Financing Period (based on agreements) 2013 2012 Rupiah Less than 1 year 1 - 2 years More than 2 - 5 years More than 5 years 42,968,979,588 154,774,895,750 2,323,347,338,362 1,387,672,790,820 31,616,297,406 161,566,383,093 3,013,141,538,135 1,067,435,899,293 Total mudharabah financing Allowance for possible losses 3,908,764,004,520 (205,066,106,677) 4,273,760,117,927 (112,259,348,404) Net 3,703,697,897,843 4,161,500,769,523 49 PT Bank Syariah Mandiri 387 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT APPROVAL FOR PRINTING These report is originally issued in the Indonesian language DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 9. MUDHARABAH FINANCING (continued) c. Remaining Period to Maturity 2013 2012 Rupiah Less than 1 year 1 - 2 years More than 2 - 5 years More than 5 years 601,913,904,490 886,077,002,661 2,227,421,008,795 193,352,088,574 474,337,407,202 951,905,297,466 2,487,117,678,177 360,399,735,082 Total mudharabah financing Allowance for possible losses 3,908,764,004,520 (205,066,106,677) 4,273,760,117,927 (112,259,348,404) Net 3,703,697,897,843 4,161,500,769,523 d. Related parties 2013 2012 Third parties Related parties (Note 38) 3,811,274,743,281 97,489,261,239 4,065,217,157,991 208,542,959,936 Total mudharabah 3,908,764,004,520 4,273,760,117,927 e. Other Significant Information (i) Percentage of profit sharing for mudharabah financing was ranging from 11.81% to 14.03% per annum for 2013 and 13.18% to 18.69% per annum for 2012. (ii) The ratio of non-performing mudharabah financing-gross and net as of December 31, 2013 was 5.46% and 1.24% (2012: 2.11% and 0.55%). (iii) Mudharabah financing receivables are generally secured by registered mortgages, powers of attorney to mortgage or sell, time deposits, and other guarantees accepted by the Bank. Total mudharabah deposits pledged as collateral are disclosed in Note 23. (iv) Summary of changes in allowance for possible losses of mudharabah financing are as follows: 2013 Rupiah Foreign Currency Total Balance at beginning of year Provision during the year Written-off during the year 112,259,348,404 117,832,318,184 (25,025,559,911) - 112,259,348,404 117,832,318,184 (25,025,559,911) Balance at end of year 205,066,106,677 - 205,066,106,677 2012 Rupiah Balance at beginning of year Provision during the year Balance at end of year Foreign Currency Total 80,359,109,429 31,900,238,975 - 80,359,109,429 31,900,238,975 112,259,348,404 - 112,259,348,404 50 Annual Report 2013 388 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 9. MUDHARABAH FINANCING (continued) e. Other Significant Information (continued) Management believes that the allowance for possible losses is adequate to cover possible losses from uncollectible mudharabah financing and in compliance with Bank Indonesia regulation. 10. MUSYARAKAH FINANCING a. Based on Economic Sector, Currency, and Collectibility 2013 Current Rupiah Contruction 654,201,405,720 Trading 958,400,267,822 Business services 3,995,346,487,301 Manufacturing 485,227,483,861 Agriculture 118,505,163,637 Transportation and communication 88,334,192,432 Mining 100,692,224,962 Social service 11,545,071,748 Electricity, gas, and water 22,219,059,763 Others 18,297,586,858 Foreign currency Mining Trading Construction Business services Manufacturing Total musyarakah financing Allowance for possible losses Net Special Mention Substandard Doubtful Loss Total 41,031,898,488 109,001,646,903 95,901,873,221 5,474,779,236 1,444,987,368 7,701,403,474 24,303,263,951 61,223,902,940 237,000,000 3,126,557,497 6,304,670,654 6,073,681,099 26,272,232,012 959,009,337 1,650,854,559 31,412,604,741 25,884,928,336 200,875,794,038 17,787,050,010 4,583,985,363 740,651,983,077 1,123,663,788,111 4,379,620,289,512 509,685,322,444 129,311,548,424 9,250,250,662 19,774,378,338 1,108,715,407 690,000,000 13,974,873,464 214,325,184 927,291,416 80,000,000 3,172,363,801 632,487,107 1,559,353,992 100,971,132,079 122,716,381,823 28,268,014,611 447,737,813 - - - 22,219,059,763 18,745,324,671 6,452,768,944,104 283,436,267,436 111,257,001,326 42,482,064,261 285,908,567,388 7,175,852,844,515 19,228,600,000 62,244,031,148 1,000,643,687 4,700,850,000 37,894,337,500 20,284,461,533 16,919,624,479 - - - - 39,513,061,533 62,244,031,148 17,920,268,166 4,700,850,000 37,894,337,500 125,068,462,335 37,204,086,012 - - 6,577,837,406,439 320,640,353,448 111,257,001,326 42,482,064,261 285,908,567,388 (10,726,871,500 ) (13,049,715,222 ) (17,282,583,966 ) (184,768,965,937 ) 98,207,286,104 25,199,480,295 101,139,601,451 (63,590,230,671 ) 6,514,247,175,768 309,913,481,948 - 162,272,548,347 7,338,125,392,862 (289,418,367,296 ) 7,048,707,025,566 2012 Current Rupiah Construction Trading Business services Manufacturing Agriculture Transportation and communication Mining Social services Electricity, gas, and water Foreign currency Mining Trading Transportation and communication Construction Business services Industries Total musyarakah financing Allowance for possible losses Net Special Mention Substandard Doubtful Loss 1,133,856,945,653 1,198,496,554,827 2,281,113,899,742 486,781,130,819 180,765,470,122 40,061,208,413 106,820,200,106 60,460,741,366 10,294,535,048 18,756,632,717 7,975,391,034 22,067,755,828 32,748,465,023 1,600,522,639 13,688,080,961 5,271,367,129 11,099,770,391 9,158,858,423 1,410,338,642 3,933,814,613 97,788,932,699 40,035,389,883 22,013,639,316 69,489,887,048 4,157,825,851 1,284,953,844,928 1,378,519,671,035 2,405,495,603,870 569,576,414,196 221,301,824,264 81,769,255,566 48,719,315,827 53,451,327,538 6,366,649,753 27,428,642,603 20,356,177,953 260,000,000 205,627,271 147,265,121 439,723,976 10,099,718,048 - 1,225,000,000 270,677,734 90,060,629,295 86,453,303,749 74,225,448,346 12,629,531,036 - - - - 12,629,531,036 5,477,583,431,130 290,544,787,959 78,693,107,877 41,413,591,222 234,981,352,531 6,123,216,270,719 56,525,115,684 63,294,687,085 - - - - 56,525,115,684 63,294,687,085 28,912,500,000 17,738,326,646 18,291,165,450 28,790,705,997 - - - - 28,912,500,000 17,738,326,646 18,291,165,450 28,790,705,997 213,552,500,862 - - - - 213,552,500,862 5,691,135,931,992 290,544,787,959 78,693,107,877 41,413,591,222 234,981,352,531 6,336,768,771,581 (11,149,932,107 ) (15,614,800,247 ) (194,169,822,914 ) 67,543,175,770 25,798,790,975 40,811,529,617 (53,812,868,929 ) 5,637,323,063,063 (12,954,357,457 ) 277,590,430,502 51 PT Bank Syariah Mandiri Total 389 Annual Report 2013 (287,691,781,654 ) 6,049,076,989,927 INDEPENDENT AUDITOR’S REPORT These report is originally issued in the Indonesian language APPROVAL FOR PRINTING DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 10. MUSYARAKAH FINANCING (continued) b. Financing Period (based on agreements) 2013 Rupiah Less than 1 year 1 - 2 years More than 2 - 5 years More than 5 years 2012 2,453,209,707,164 2,098,617,480,452 2,479,810,772,053 144,214,884,846 3,057,960,010,155 1,670,756,279,288 1,221,617,213,467 172,882,767,809 7,175,852,844,515 6,123,216,270,719 21,063,166,771 24,284,565,042 67,027,816,534 49,897,000,000 46,626,593,634 36,319,317,645 101,694,089,583 28,912,500,000 162,272,548,347 213,552,500,862 Total musyarakah financing Allowance for possible losses 7,338,125,392,862 (289,418,367,296) 6,336,768,771,581 (287,691,781,654) Net 7,048,707,025,566 6,049,076,989,927 Foreign currency less than 1 year 1 - 2 years More than 2 - 5 years More than 5 years c. Remaining Period to Maturity 2013 Rupiah Less than 1 year 1 - 2 years More than 2 - 5 years More than 5 years 2012 5,997,058,279,281 372,468,452,881 776,245,812,512 30,080,299,841 5,238,836,214,049 414,967,497,136 440,725,820,079 28,686,739,455 7,175,852,844,515 6,123,216,270,719 82,493,425,190 28,783,498,678 50,995,624,479 123,100,128,956 48,588,805,500 41,863,566,406 162,272,548,347 213,552,500,862 Total musyarakah financing Allowance for possible losses 7,338,125,392,862 (289,418,367,296) 6,336,768,771,581 (287,691,781,654) Net 7,048,707,025,566 6,049,076,989,927 Foreign currency Less than 1 year More than 1 - 2 years More than 2 - 5 years d. Related Parties 2013 2012 Third parties Related parties (Note 38) 7,197,696,504,980 140,428,887,882 6,132,965,757,581 203,803,014,000 Total musyarakah financing 7,338,125,392,862 6,336,768,771,581 52 Annual Report 2013 390 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language DATE : ______________________________ NAME : ______________________________ PT BANK SYARIAH MANDIRI NOTES TO FINANCIAL STATEMENTS POSITION SIGNATURE Years ended December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ 10. MUSYARAKAH FINANCING (continued) e. Other Significant Information (i) Percentage of profit sharing for musyarakah financing in Rupiah was ranging from 2.62% to 14.32% per annum for 2013 and ranging from 10.57% to 12.98% per annum for 2012, whereas for the foreign currency was ranging from 1.29% to 10.20% per annum for 2013 and ranging from 2.01% to 10.04% per annum for 2012. (ii) The ratio of non-performing musyarakah financing - gross and net as of December 31, 2013 was 5.99% and 3.06% (2012: 5.60% and 2.12%). (iii) Musyarakah financing receivables are generally secured by registered mortgages, powers of attorney to mortgage or sell mudharabah time deposits or other guarantees accepted by the Bank. Total mudharabah time deposits pledged as collateral are disclosed in Note 23. (iv) Summary of changes in allowance for possible losses of musyarakah financing is as follows: 2013 Rupiah Balance at beginning of year Provision during the year Written-off during the year Exchange rate differences Balance at end of year Foreign Currency Total 285,619,237,657 426,452,737,959 (425,700,504,232) - 2,072,543,997 429,737,888 544,614,027 287,691,781,654 426,882,475,847 (425,700,504,232) 544,614,027 286,371,471,384 3,046,895,912 289,418,367,296 2012 Rupiah Foreign Currency Total Balance at beginning of year Provision during the year Written-off during the year Exchange rate differences 314,735,385,569 34,875,154,595 (63,991,302,507) - 1,293,121,962 698,133,971 81,288,064 316,028,507,531 35,573,288,566 (63,991,302,507) 81,288,064 Balance at end of year 285,619,237,657 2,072,543,997 287,691,781,654 Management believes that the allowance for possible losses is adequate to cover possible losses from uncollectible musyarakah financing and in compliance with Bank Indonesia regulation. 11. ASSETS ACQUIRED FOR IJARAH This account represents rental objects of ijarah muntahiyah bittamlik transactions with an option to transfer ownership of assets with details as follows: 2013 2012 Vehicles Multi-services Machinery and installations Aeroplanes Others Total Accumulated depreciation and amortization Net 121,795,845,028 10,311,528,808 140,331,032,418 36,510,000,000 147,602,612,515 77,491,245,644 54,106,667,252 49,717,454,299 28,912,500,000 165,014,657,239 456,551,018,769 (188,998,967,103) 375,242,524,434 (183,778,073,094) 267,552,051,666 191,464,451,340 53 PT Bank Syariah Mandiri 391 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 11. ASSETS ACQUIRED FOR IJARAH (continued) Ijarah multi-services mostly represent ijarah financing for educational purposes. Depreciation and amortization charged to statements of comprehensive income amounted to Rp145,490,408,247 and Rp232,564,177,072, respectively, for the years ended December 31, 2013 and 2012 (Note 29). 12. FIXED ASSETS 2013 January 1 Acquisition Cost Land rights Building Installation Motor vehicles Office equipment Accumulated Depreciation Building Installation Motor vehicles Office equipment Net Book Value Addition Deduction December 31 99,928,444,619 43,319,272,437 164,095,734,227 148,460,749,125 752,078,903,743 32,612,804,400 5,300,087,268 14,187,626,070 34,363,511,916 147,526,466,650 2,619,281,916 3,111,215,000 571,261,054 132,541,249,019 46,000,077,789 178,283,360,297 179,713,046,041 899,034,109,339 1,207,883,104,151 233,990,496,304 6,301,757,970 1,435,571,842,485 14,128,331,797 95,593,499,280 62,870,810,719 291,692,092,416 2,355,707,217 20,198,658,553 29,291,398,342 135,439,570,912 333,036,329 2,965,013,318 571,261,015 16,151,002,685 115,792,157,833 89,197,195,743 426,560,402,313 464,284,734,212 187,285,335,024 3,869,310,662 647,700,758,574 743,598,369,939 787,871,083,911 2012 January 1 Acquisition Cost Land rights Building Installation Motor vehicles Office equipment Accumulated Depreciation Building Installation Motor vehicles Office equipment Net Book Value Addition Deduction December 31 99,915,444,619 40,952,200,365 130,448,518,192 124,136,514,323 448,619,000,342 13,000,000 3,340,654,697 33,647,216,035 30,984,338,302 304,437,946,749 973,582,625 6,660,103,500 978,043,348 99,928,444,619 43,319,272,437 164,095,734,227 148,460,749,125 752,078,903,743 844,071,677,841 372,423,155,783 8,611,729,473 1,207,883,104,151 12,202,232,154 77,349,578,233 45,296,523,909 198,160,254,341 2,394,742,800 18,712,564,203 24,224,900,262 94,031,833,231 468,643,157 468,643,156 6,650,613,452 499,995,156 14,128,331,797 95,593,499,280 62,870,810,719 291,692,092,416 333,008,588,637 139,364,040,496 8,087,894,921 464,284,734,212 511,063,089,204 743,598,369,939 All of the landrights owned by the Bank are the rights to use (HGB) with remaining periods ranging from 3 months to 18 years and can be extended upon their expiration. 54 Annual Report 2013 392 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 12. FIXED ASSETS (continued) The details of fixed assets sold are as follows: 2013 2012 Proceeds from sale of fixed assets Book value 1,617,545,759 (146,201,721) 4,183,479,735 (523,834,552) Gain on sales of fixed assets 1,471,344,038 3,659,645,183 Certain fixed assets were insured against the fire and other risks under insurance policies with PT Tugu Pratama Indonesia and PT Asuransi Takaful Umum with total insured amounting to Rp1,296,910,017,545 and Rp806,714,229,823 for the year ended December 31, 2013 and 2012. The Bank’s management believes that the insurance coverage is sufficient to cover the possible of losses. Based on the Bank’s management review, there is no indication of impairment in value of fixed assets owned by the Bank. 13. OTHER ASSETS 2013 Rupiah Prepaid expenses: Building rental Building renovation Software maintenance New branch opening Others Domestic usance letter of credit (SKBDN) receivable from customer Usance import letter of credit Clearing transfer receivables Accrued income of financing Office supplies Accrued income of rahn Suspense account new CBS third party funds Accrued income of marketable securities Suspense account new CBS - financing Income tax receivables art 25/29 (Note 18 b) Security deposits ATM Prima receivables Others Foreign Currency Total 239,580,305,415 233,201,591,298 19,614,759,416 10,771,263,864 43,666,681,969 514,351,420 239,580,305,415 233,201,591,298 19,614,759,416 10,771,263,864 44,181,033,389 127,384,245,660 109,885,150,633 77,184,029,019 46,876,430,063 36,547,971,675 30,798,818,345 138,638,941,587 986,131,571 23,582,052 - 158,183,064,005 138,638,941,587 110,871,282,204 77,207,611,071 46,876,430,063 36,547,971,675 21,831,089,956 31,571,994,888 22,069,717,844 13,071,694,336 2,522,998,845 34,902,784,292 31,571,994,888 24,592,716,689 12,941,165,088 8,890,671,760 7,034,488,697 176,813,930,363 198,577,890 11,621,771,110 12,941,165,088 9,089,249,650 7,034,488,697 188,435,701,473 Total Allowance for possible losses on Suspense account CBS baru third party funds 1,225,865,487,608 198,376,867,156 1,424,242,354,764 (13,071,694,336) (34,902,784,292) Net 1,204,034,397,652 185,305,172,820 1,389,339,570,472 (21,831,089,956) 55 PT Bank Syariah Mandiri 393 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT These report is originally issued in the Indonesian language. APPROVAL FOR PRINTING DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 13. OTHER ASSETS (continued) 2012 Rupiah Prepaid expenses: Building rental Building renovation New branch opening Software maintenance Implementation of new Core Banking System (CBS) Others Suspense account new CBS Domestic usance letter of credit (SKBDN) receivable from customer Accrued income of Marketable Securities ATM Prima receivables Accrued income of rahn Security deposits Usance import letter of credit Others Foreign Currency Total 268,150,874,423 247,681,622,010 32,031,181,477 15,483,897,523 - 268,150,874,423 247,681,622,010 32,031,181,477 15,483,897,523 23,194,751,693 38,228,933,521 232,686,096,173 305,448,612 - 23,194,751,693 38,534,382,133 232,686,096,173 74,462,306,617 42,494,275,455 35,463,492,115 31,222,764,718 8,384,945,565 15,697,326,101 22,964,974,678 24,654,322 157,255,088 62,161,364,739 3,951,426,792 97,427,281,295 42,494,275,455 35,488,146,437 31,222,764,718 8,542,200,653 62,161,364,739 19,648,752,893 Total Allowance for possible losses on other receivables 1,065,182,467,391 89,565,124,231 1,154,747,591,622 - (6,000,000,000) Net 1,059,182,467,391 89,565,124,231 1,148,747,591,622 (6,000,000,000) Receivable from ATM Prima represents receivable from usance of Bank’s Automated Teller Machine (ATM) network by other banks’ customers included in ATM Prima network. Other assets as of December 31, 2012 includes Bank’s claims to PT Sari Indo Prima (SIP) as the settlement of legal cases related to the mudharabah muqayyadah financing - Dana Pensiun Angkasa Pura II (Dapenda). On November 3, 2009, The Bank, DAPENDA and SIP signed a peace agreement which state that the Bank and SIP agreed to pay the principal of financing to DAPENDA amounted Rp10,000,000,000 (ten billion Rupiah) in accordance with the BASYARNAS decision. The payments was charged to the Bank and SIP as a joint responsibility. In accordance with the agreement signed on October 15, 2009, SIP acknowledged obligations to the Bank in accordance with the amount paid by the Bank to DAPENDA a maximum amount of Rp6,000,000,000 (six billion Rupiah) and the obligations will be incurred effectively at the time of the payment by the Bank to DAPENDA was implemented for 14 (fourteen) years, at the latest. In 2013, the Bank has decided to write off the claims to SIP. Suspense account is an open account arises due to the implementation and migration of data from the old system (Alphabids) into the new core banking system (iBSM) which has not been cleared until the statement of financial position dates. Suspense account consists of debit balance due to financing transactions amounting to Rp24,592,716,689 and suspense account related with third party fund transactions amounting to Rp34,902,784,293. The Bank also booked suspense with credit balance amounting to Rp42,320,984,231 (Note 21) which was presented as other liabilities. As of December 31, 2013 the Bank has provided allowance for possible losses for debit balance suspense account related with third party fund transactions amounting to Rp34,902,784,293. The Bank has not provide allowance for debit balance suspense account related to financing transactions since migration process of financing module to new system (iBSM) was not yet finished. The Bank's management believes that the allowance for possible losses are adequate. 56 Annual Report 2013 394 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 13. OTHER ASSETS (continued) Summary of changes in allowance for possible losses of other receivables are as follows: 2013 Rupiah Balance at beginning of year Written-off during the year Foreign Currency 6,000,000,000 (6,000,000,000) Balance at end of year Total - - 6,000,000,000 (6,000,000,000) - - Summary of changes in allowance for possible losses of suspense account new CBS - third party funds are as follows: 2013 Rupiah Foreign Currency Total Balance at beginning of year Provision during the year 21,831,089,956 13,071,694,336 34,902,784,292 Balance at end of year 21,831,089,956 13,071,694,336 34,902,784,292 14. LIABILITIES DUE IMMEDIATELY 2013 Rupiah Third parties Bonus and tantiem provision for employees, board of directors, and board of commissioners Entrusted funds from customers Accrued expenses Cost of financing facility given payable Bank’s zakat Payables to notary Qardhul hasan funds Suspense account for payment to suppliers Payable to insurance companies ATM Bersama payable ATM Prima payable Provision for promotional expenses Zakat of employees’, customers’, and public Provision for profit sharing of subnotes issued Others Related parties (Note 38) Liabilities from using Bank Mandiri’s ATM Total Foreign Currency 141,561,808,497 116,281,920,363 96,302,779,583 80,407,444,244 50,794,078,580 52,566,541,369 30,422,556,274 15,982,535,419 18,945,724,545 8,575,533,101 5,328,347,665 4,621,728,635 4,608,596,811 17,968,658,118 8,336,093,906 586,790,518 13,295,580,907 159,854 3,703,819 141,561,808,497 134,250,578,481 104,638,873,489 80,407,444,244 50,794,078,580 52,566,541,369 31,009,346,792 29,278,116,326 18,945,884,399 8,575,533,101 5,328,347,665 4,621,728,635 4,612,300,630 1,734,246,576 15,718,685,713 - 1,734,246,576 15,718,685,713 643,852,527,375 40,190,987,122 684,043,514,497 69,587,375,504 - 69,587,375,504 69,587,375,504 - 69,587,375,504 713,439,902,879 40,190,987,122 753,630,890,001 57 PT Bank Syariah Mandiri Total 395 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 14. LIABILITIES DUE IMMEDIATELY (continued) 2012 Rupiah Third parties Bonus and tantiem provision for employees, board of directors, and board of commissioners Entrusted funds from customers Accrued expenses Cost of financing facility given payable Bank’s zakat Payables to notary ATM Prima payable Payable to insurance companies ATM Bersama payable Import tax KPKN perception liabilities Provision for promotional expenses Qardhul hasan funds Provision for profit sharing of subnotes issued Suspense account for payment to suppliers Zakat of employees’, customers’, and public Others Related parties (Note 38) Liabilities from using Bank Mandiri’s ATM Total Foreign Currency Total 145,345,825,631 131,810,559,848 94,338,582,647 52,930,071,420 47,309,407,355 37,035,011,666 36,052,643,927 21,667,241,663 9,119,588,900 4,899,537,690 4,621,728,635 3,320,890,590 2,927,289,579 142,708,336 63,296 116,770,910 145,345,825,631 134,737,849,427 94,481,290,983 52,930,071,420 47,309,407,355 37,035,011,666 36,052,643,927 21,667,304,959 9,119,588,900 4,899,537,690 4,621,728,635 3,437,661,500 1,701,474,318 - 1,701,474,318 1,617,991,377 1,300,914,976 16,601,691,297 20,688,649,888 2,036,789 - 22,306,641,265 1,302,951,765 16,601,691,297 609,673,161,940 23,877,518,798 633,550,680,738 112,812,995,821 - 112,812,995,821 112,812,995,821 - 112,812,995,821 722,486,157,761 23,877,518,798 746,363,676,559 Movements in provisions for employees, board of directors, and board of commisioners are as follows: 2013 Balance at beginning of year Provision during the year Payment during the year Balance at end of year 2012 145,345,825,631 133,664,769,216 (137,448,786,350) 246,658,111,087 127,577,551,540 (228,889,836,996) 141,561,808,497 145,345,825,631 Provision for employees, board of directors, and board of commissioners represents accruals for quarterly divisional performance bonus, accruals for year end bonus, and accrual for tantiem of board of directors and board of commissioners. Entrusted funds from customers represents deposit from customer that has not been distributed by the Bank. As of December 31, 2013 and 2012, this account includes deposit of mudharabah muqayyadah channeling fund amounting to Rp7,886,634,244 and Rp7,540,699,959, respectively. Bank’s zakat represents the Bank’s zakat payable which calculated based on income before tax (Note 41) Suspense account for payment to suppliers represents deposits or the Bank’s liabilities for procurement of goods and services. 58 Annual Report 2013 396 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 14. LIABILITIES DUE IMMEDIATELY (continued) Employees’, customers’, and public’ zakat represents account for entrusted zakat, infaq, and shadaqah from these parties. Payable to notary represents deposit from debtors for notary fee in regards of financing transactions which has not been paid yet to the notary by the Bank. Payable to insurance companies represents deposit from debtors for insurance premium in regards of financing transactions which has not been paid yet to insurance companies by the Bank. Qardhul hasan funds represents penalty income receipt from financing debtors and income from current accounts with non-syariah banks. Non-halal income from current accounts with non-syariah banks amounting to Rp191,243,336 and Rp453,611,371 as of December 31, 2013 and 2012, respectively. Liabilities from using Bank Mandiri’s ATM represent liabilities due to the Bank’s customers using Automated Teller Machine (ATM) network of PT Bank Mandiri (Persero) Tbk. ATM Prima payable and ATM Bersama represent liabilities arising from the Bank’s customers using ATM Prima and ATM Bersama network. Provision for promotion represents accrual for expenses related to the Bank’s promotion activities. Liabilities from financing facility cost payable represent deposit from debtors for expenses related to their financing granting process such as for appraisal, stamp duty, audit, and others. Provision for profit sharing of subnotes issued represents accrual for profit sharing expenses to the holder of subnotes issued. Accrued expenses represents payable to third party over utilities cost such as electricity, water, and phone. 15. UNDISTRIBUTED THIRD PARTIES’ SHARE ON RETURN OF TEMPORARY SYIRKAH FUNDS AND BONUS WADIAH 2013 Non-Bank Rupiah Demand deposits Time deposits Saving deposits Foreign currency Demand deposits Time deposits 2,729,422 56,281,187,606 479,965 724,535,822 36,797,985,185 932,230 56,284,396,993 37,523,453,237 561,326,646 1,878,830,744 344,636,905 561,326,646 2,223,467,649 56,845,723,639 39,746,920,886 59 PT Bank Syariah Mandiri 397 2012 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 15. UNDISTRIBUTED THIRD PARTIES’ SHARE ON RETURN OF TEMPORARY SYIRKAH FUNDS AND BONUS WADIAH (continued) Bank Rupiah Demand deposits Time deposits Total 2013 2012 4,870,732 114,835,818 4,679,399 201,215,528 119,706,550 205,894,927 56,965,430,189 39,952,815,813 16. WADIAH DEPOSITS 2013 a. Wadiah Demand Deposits Third parties Rupiah Foreign currencies Related parties (Note 38) Rupiah Foreign currencies b. Wadiah Saving Deposits Third parties Rupiah Related parties (Note 38) Rupiah Total 2012 5,941,924,101,142 1,420,898,770,799 5,205,923,312,826 1,181,579,384,715 7,362,822,871,941 6,387,502,697,541 141,671,550,575 2,892,202,691 43,127,551,625 281,665,176 144,563,753,266 43,409,216,801 1,607,829,438,489 901,347,921,061 1,607,829,438,489 901,347,921,061 120,826,446 176,401,832 120,826,446 176,401,832 9,115,336,890,142 7,332,436,237,235 Wadiah deposits represent wadiah yad-dhamanah demand deposits from other parties which, on the basis of the Bank’s policy, will earn bonus. Bonus of wadiah deposit in Rupiah was ranging from 0.72% to 1.95% per annum in 2013 and ranging from 0.75% to 2.48% per annum in 2012. Bonus of wadiah deposit in foreign currencies was ranging from 0.17% to 0.87% per annum in 2013 and 0.19% to 0.68% per annum in 2012. 60 Annual Report 2013 398 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) 17. DEPOSITS FROM OTHER BANKS 2013 : ______________________________ : ______________________________ : ______________________________ : ______________________________ 2012 Third parties Rupiah Wadiah demand deposits 27,681,869,683 31,585,080,325 Related parties (Note 38) Rupiah Wadiah demand deposits 517,195,092 6,391,071,948 28,199,064,775 37,976,152,273 Total Wadiah demand deposits represent demand deposits from other banks in wadiah yad-dhamanah agreement which, on the basis of the Bank’s policy, will earn bonus. Bonus of wadiah demand deposits in Rupiah was ranging from 0.72% to 0.87% per annum in 2013 and ranging from 0.75% to 1.10% per annum in 2012. 18. TAXATION 2013 a. Taxes payable consists of: Income tax article 25/29 Income tax article 4 (2) Income tax article 21 Income tax article 23 Income tax article 26 Value Added Tax (VAT) Total 2012 37,570,415,617 8,609,410,918 995,567,794 5,144,027 - 73,885,467,313 29,271,024,657 7,829,471,731 1,178,931,678 299,364,498 47,180,538,356 112,464,259,877 b. The reconciliation between income before income tax benefit/(expense) and the taxable income and corporate income tax expense for the years ended December 31, 2013 and 2012 is as follows: 2013 Income before income tax benefit/(expense) Temporary differences: Provision/(reversal) for possible losses on: Current account with other bank Placements with other banks Investment in marketable securities (Deficiency)/excess of allowance for possible losses on financing Estimated losses on commitments and contingencies (Reversal)/provision for possible losses on operational risk Post and long-term employment benefits expense Depreciation of fixed assets Bonus provision Provision for possible losses on non-productive assets Provision for tantiem Total temporary differences 883,836,421,815 399 1,097,132,642,834 3,726,573,179 (1,200,000,000) (652,416,170) (3,697,162,712) (116,075,000) 70,928,394,245 (35,758,834,498) 57,831,561,681 (1,660,101,530) 193,089,407 (20,449,275) 1,000,000,000 56,227,135,413 (20,279,000,760) 39,194,423,822 43,058,682,187 (7,385,165,385) (45,176,348,705) 28,902,784,293 24,999,846,143 - 93,479,960,617 116,636,975,718 61 PT Bank Syariah Mandiri 2012 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 18. TAXATION (continued) b. The reconciliation between income before income tax benefit/(expense) and the taxable income and corporate income tax expense for the years ended December 31, 2013 and 2012 is as follows: (continued) 2013 2012 Permanent differences: Employees’ gifts Depreciation of fixed assets Representation Vehicle’s rent Housing rent Membership Non-operational expense Others 584,660,432 14,722,324,074 10,189,520,806 2,101,740,000 7,454,948,292 4,390,424,753 193,835,964 6,911,053,272 15,832,259,344 12,203,229,410 10,436,367,217 10,701,828,412 6,639,702,183 4,271,518,609 339,935,624 8,210,844,318 Total permanent differences 46,548,507,593 68,635,685,117 140,028,468,210 185,272,660,835 1,023,864,890,025 1,282,405,303,669 Total fiscal corrections Taxable income Corporate income tax expense Prepaid tax article – 25 Income tax (receivable)/payable article 25/29 255,966,222,500 (268,907,387,588) 320,601,325,750 (246,715,858,437) (12,941,165,088) 73,885,467,313 The Bank will report the same amount of income tax expense as stated above in the tax return for the year 2013. c. The reconciliation between the Bank’s income tax expense with the calculation of the accounting income before income tax benefit/(expense) and prevailing tax rate is as follows: 2013 883,836,421,815 2012 Income before income tax benefit/(expense) Income tax expense calculated from income before income tax benefit/(expense) Effect of tax on permanent differences 1,097,132,642,834 (220,959,105,454) (11,637,126,891) (274,283,160,542) (17,158,921,279) Tax expense - net (232,596,232,345) (291,442,081,821) d. Component of income tax benefit/(expense): 2013 2012 Income tax benefit/(expense): Current tax expense Deferred tax benefit (255,966,222,500) 23,369,990,155 (320,601,325,750) 29,159,243,929 Tax expense - net (232,596,232,345) (291,442,081,821) 62 Annual Report 2013 400 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 18. TAXATION (continued) e. Deferred tax assets consist of: 2013 Deferred tax assets: Provision for possible losses on earning assets Provision for post and long-term employment benefits Provision for possible losses on operational risks Estimated losses on commitments and contingencies Allowance for possible losses on non-productive assets Provision for bonus Provision for tantiem Unrealized gain / (loss) on availablefor-sale securities 60,246,232,986 68,717,402,358 40,415,089,135 26,358,305,282 5,125,561,933 5,130,674,252 295,795,144 710,820,527 8,725,696,073 29,140,490,589 6,249,961,536 1,500,000,000 19,341,884,633 - 148,676,640 150,347,504,036 Deferred tax liabilities: Fixed assets (4,738,599,092) Deferred tax assets - net 2012 145,608,904,944 (87,930,758) 121,671,156,294 331,151,098 122,002,307,392 The utilization of deferred tax assets recognized by the Bank is dependent upon future taxable income arising from the reversal of existing taxable temporary differences. 19. FINANCING RECEIVED 2013 2012 Mortgage facility PT Sarana Multigriya Finansial (Persero) 600,000,000,000 600,000,000,000 Total 600,000,000,000 600,000,000,000 On October 3, 2011, the Bank (Mudharib) and PT Sarana Multigriya Finansial (Persero) (Shahibul Mal) has entered into a mudharabah wal murabahah financing agreement which will be matured within 3 (three) years from the date of financing amounted Rp300,000,000,000. The financing is intended to support the Bank’s working capital in mortgage financing to debtors using murabahah or musyarakah mutanaqishah principles. Agreed revenue sharing is 65% for Shahibul Mal and 35% for Mudharib from gross income received by Mudharib before deducting by related costs. The financing disbursement will be paid in two phases, each amounted Rp100,000,000,000 and Rp200,000,000,000 starting from October 3, 2011 and October 18, 2011, meanwhile revenue sharing will be paid monthly starting from November 2011. On December 29, 2011, PT SMF gave additional facility to the Bank for 3 (three) years period from the date of financing amounting to Rp300,000,000,000 with the purposes to support the Bank’s working capital in mortgage financing to debtors using murabahah or musyarakah mutanaqishah principles. Agreed revenue sharing is 62% for Shahibul Mal and 38% for Mudharib from gross income received by Mudharib before deducting by related costs. The financing disbursement will be disbursed in two phases, each amounted Rp150,000,000,000 on December 29, 2011 and January 30, 2012, respectively. Revenue sharing will be paid monthly starting from January 2012. 63 PT Bank Syariah Mandiri 401 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 20. ESTIMATED LOSSES ON COMMITMENTS AND CONTINGENCIES This account represents estimated losses on commitments and contingencies which consist of: 2013 2012 Bank guarantees issued Outstanding irrevocable letter of credit (LC) 2,325,520,633 368,536,182 2,454,754,410 516,260,754 Total 2,694,056,815 2,971,015,164 As of December 31, 2013 and 2012, all bank guarantees issued and outstanding irrevocable LC are classified as current. Movements in allowance for possible losses on commitments and contingencies are as follows: 2013 Rupiah Foreign currency Total Balance at beginning of year Reversal during the year Exchange rate differences 1,473,209,383 (225,235,342) - 1,497,805,781 (1,434,866,188) 1,383,143,181 2,971,015,164 (1,660,101,530) 1,383,143,181 Balance at end of year 1,247,974,041 1,446,082,774 2,694,056,815 2012 Rupiah Foreign currency Total Balance at beginning of year Provision during the year Exchange rate differences 1,469,933,912 3,275,471 - 1,230,632,017 189,813,936 77,359,828 2,700,565,929 193,089,407 77,359,828 Balance at end of year 1,473,209,383 1,497,805,781 2,971,015,164 Management believes that the allowance for possible losses on commitments and contingencies is adequate to cover possible losses from commitments and contingencies payables and in compliance with Bank Indonesia regulation. Commitments and contingencies transactions as of December 31, 2013 and 2012 which have credit risk are as follows: 2013 2012 Bank guarantee issued Outstanding irrevocable LC 150,883,867,269 156,710,686,321 313,826,622,554 51,626,075,373 Total 307,594,553,590 365,452,697,927 64 Annual Report 2013 402 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 21. OTHER LIABILITIES 2013 Rupiah Post and long term-employment benefits (Note 37) Provision for estimated losses on legal cases Guarantee deposits Domestic usance letter of credit (SKBDN) payable to correspondent bank Suspense account new CBS (Note 13) Others Foreign currencies Payable letter of credit import to customer Domestic usance letter of credit (SKBDN) payable to correspondent bank Guarantee deposits Total 2012 161,660,356,541 20,502,247,732 10,725,568,705 105,433,221,128 20,522,697,007 8,738,093,420 16,737,680,147 42,320,984,231 12,609,426,761 19,657,424,498 11,249,619,168 264,556,264,117 165,601,055,221 118,401,298,945 115,770,486,913 26,187,731,548 16,533,035,678 13,234,410,545 1,861,036,254 161,122,066,171 130,865,933,712 425,678,330,288 296,466,988,933 Summary of changes in provision for estimated losses on legal cases are as follows: 2013 Rupiah Foreign currency Total Balance at beginning of the year Reversal during the year 20,522,697,007 (20,349,275) - 20,522,697,007 (20,349,275) Balance at end of the year 20,502,347,732 - 20,502,347,732 2012 Rupiah Foreign currency Total Balance at beginning of the year Provision during the year 19,522,697,007 1,000,000,000 - 19,522,697,007 1,000,000,000 Balance at end of the year 20,522,697,007 - 20,522,697,007 22. SUBORDINATED NOTES ISSUED 2013 2012 Third parties Related parties (Note 38) 405,000,000,000 95,000,000,000 425,000,000,000 75,000,000,000 Total subordinated notes issued 500,000,000,000 500,000,000,000 65 PT Bank Syariah Mandiri 403 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT These report is originally issued in the Indonesian language. APPROVAL FOR PRINTING DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 22. SUBORDINATED NOTES ISSUED (continued) Subordinated Notes Mudharabah Bank Syariah Mandiri 2011 Subordinated notes (subnotes) mudharabah Bank Syariah Mandiri year 2011 represents marketable securities issued by the Bank in the form of long term notes and matured within 10 years with call option that can be exercised on year 5th (fifth) starting from the issuance date. As of December 31, 2013 and 2012, total subordinated notes mudharabah Bank Syariah Mandiri issued by the Bank in 2011 has nominal amount of Rp500,000,000,000. Terms and conditions: - Profit sharing is calculated based on the sharing rate (nisbah) of the subnotes’ holders multiplied by the unaudited amount of distributable income as stated in the last quarter financial statements of the Bank which have been approved by the Bank’s Board of Directors for not more than 10 (ten) working days before the payment date of its profit sharing. - Distributable income for profit sharing is derived from the Bank’s income from financing portfolio in Rupiah (blended) amounting to Rp5,000,000,000,000 which was acquired during a quarter as stated in the unaudited financial statements of the Bank. - Sharing rate (nisbah) given to subnotes holder is 16.30% per annum which was derived from payment of profit sharing each quarter. Subnotes is not secured by a specific collateral and are not guaranteed by third party, including not guaranteed by the Republic of Indonesia and not included in the Bank Guarantee Program conducted by Bank Indonesia or other guarantee institutions in accordance with the law and was the Bank’s payable. During the period of Subnotes and prior to the redemption of all principal and interest, the Bank is obliged to: (i) maintain total assets not held for collateral minimum at 150% of total debt; (ii) ensure that the subnotes will not be owned by more than 49 (fourty nine) investors; (iii) submit reports to the monitoring agent as follow: annual audited financial statements, quarterly financial report, financial reports related to the profit sharing income and Bank’s soundness from Bank Indonesia. The Bank without written approval from Monitoring Agent shall not undertake as follow: (i) reduce issued and paid-up capital; (ii) change the main business; (iii) mergers or business combinations, or reorganization, except due to Government or Bank Indonesia’s regulation; (iv) conduct merger, consolidation, acquisition with other entity which will make dissolution of the Bank. The issuance of the Bank’s subnotes is divided into 3 (three) phases as follows: - Phase I dated December 19, 2011 with a nominal amount of Rp75,000,000,000 - Phase II dated December 19, 2011 with a nominal amount of Rp275,000,000,000 - Phase III dated December 19, 2011 with a nominal amount of Rp150,000,000,000 For the issuance of subordinated notes mudharabah Bank Syariah Mandiri 2011, the Bank has received approval from Bank Indonesia through its letter No.13/2069/DPbS dated October 31, 2011 regarding the approval of issuance of subordinated notes mudharabah Bank Syariah Mandiri. Syariah Supervisory Board (SSB) of the Bank has issued an opinion through its letter number 13/11/DPS/XII/2011 dated December 14, 2011 stating that the subordinated notes syariah mudharabah are in accordance with DSN Fatwa on syariah bonds and mudharabah syariah bonds (DSN-MUI Fatwa-No. 32/DSN-MUI/IX/2002 and No. 33/DSN-MUI/IX/2002). Profit sharing given to the holders of subordinated notes was taken from the portion of the Bank. PT Bank Mandiri (Persero) Tbk. and PT Bank CIMB Niaga Tbk. are acting as trustee of the subordinated notes syariah mudharabah Bank Syariah Mandiri 2011. Based on the latest rating report published in December 2013, the Bank’s subnotes has a rating of idAA from PT Pefindo agency. 66 Annual Report 2013 404 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 23. TEMPORARY SYIRKAH FUNDS Temporary syirkah funds consist of: a. Non-Bank 1) Restricted investments 2013 2012 Third parties Demand deposits Saving deposits 3,612,062,836 689,174,056,925 271,227,198 720,450,853,824 Total restricted investments 692,786,119,761 720,722,081,022 Restricted demand and saving deposits are deposit from third parties which will receive return from their investments based on the agreed share (nisbah) of the Bank’s revenue. 2) Unrestricted investments - mudharabah saving deposits Third parties BSM saving deposits Mabrur saving deposits Investa Cendekia saving deposits Berencana BSM saving deposits Retirement saving deposits Qurban saving deposits Al Washilyah Mandiri saving deposits Related parties(Note 38) BSM saving deposits Berencana BSM saving deposits Investa Cendekia saving deposits Mabrur BSM saving deposits Institution Mudharabah saving deposits Total unrestricted investments mudharabah saving deposits 2013 2012 16,293,842,447,048 2,939,917,536,298 290,818,249,449 156,646,166,989 27,492,663,266 548,526,205 3,612,824 14,421,371,351,641 2,674,293,361,744 245,104,541,205 146,550,283,032 8,235,034,013 488,736,193 30,186,923 19,709,269,202,079 17,496,073,494,751 16,176,774,231 778,341,703 1,217,121,759 75,435,785 76,585,379,898 9,690,062,217 1,030,619,754 1,245,999,980 142,421,520 17,819,906,426 94,833,053,376 29,929,009,897 19,804,102,255,455 17,526,002,504,648 The unrestricted investments of mudharabah saving deposits represents third parties’ deposits which will receive return from their investments based on the agreed share (nisbah) of the Bank’s revenue. The annual profit sharing ratio for investments of mudharabah saving deposits is ranging from 0.23% to 5.64% per annum for 2013 and from 0.23% to 7.17% per annum for 2012. 67 PT Bank Syariah Mandiri 405 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE : ______________________________ PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ 23. TEMPORARY SYIRKAH FUNDS (continued) a. Non-Bank (continued) 3) Unrestricted investments - mudharabah time deposits 2013 Rupiah Foreign currency Total Third parties Related parties 23,430,231,980,210 930,768,427,449 2,472,808,130,469 445,197,464 25,903,040,110,679 931,213,624,913 Total 24,361,000,407,659 2,473,253,327,933 26,834,253,735,592 2012 Rupiah Foreign currency Total Third parties Related parties 18,630,912,475,503 1,948,287,542,760 1,247,320,229,115 124,186,223 19,878,232,704,618 1,948,411,728,983 Total 20,579,200,018,263 1,247,444,415,338 21,826,644,433,601 b. Bank 2013 2012 Third parties Unrestricted investments: Mudharabah saving deposits Mudharabah time deposits 144,875,521,584 83,396,871,023 181,054,334,269 122,764,968,979 Total temporary syirkah funds bank 228,272,392,607 303,819,303,248 c. Musyarakah - Mudharabah Musytarakah Demand Deposits 2013 Third parties 2012 14,262,559,498 2,886,139,624 d. Unrestricted Investments - Mudharabah Time Deposits (bank and non-bank) 1) By contract period (based on agreements) 2013 Rupiah Foreign currency Total 1 month 3 months 6 months 12 months 15,584,006,078,308 3,764,378,174,747 1,895,871,569,506 3,200,141,456,121 1,697,125,559,436 297,369,142,242 398,047,195,016 80,711,431,239 17,281,131,637,744 4,061,747,316,989 2,293,918,764,522 3,280,852,887,360 Total 24,444,397,278,682 2,473,253,327,933 26,917,650,606,615 68 Annual Report 2013 406 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 23. TEMPORARY SYIRKAH FUNDS (continued) d. Unrestricted Investments - Mudharabah Time Deposits (bank and non-bank) (continued) 1) By contract period (based on agreements) (continued) 2012 Rupiah 1 month 3 months 6 months 12 months Total Foreign currency Total 9,603,663,265,073 7,357,606,726,563 1,861,072,518,849 1,879,622,476,757 922,050,244,013 271,829,124,233 16,870,188,356 36,694,858,736 10,525,713,509,086 7,629,435,850,796 1,877,942,707,205 1,916,317,335,493 20,701,964,987,242 1,247,444,415,338 21,949,409,402,580 2) Based on remaining period until maturity 2013 Rupiah Foreign currency Total Up to 1 month More than 1 - 3 months More than 3 - 6 months More than 6 -12 months 16,875,441,645,390 2,772,305,391,486 2,981,250,554,402 1,815,399,687,404 2,448,866,714,275 12,079,912,549 10,317,464,102 1,989,237,007 19,324,308,359,665 2,784,385,304,035 2,991,568,018,504 1,817,388,924,411 Total 24,444,397,278,682 2,473,253,327,933 26,917,650,606,615 2012 Rupiah Foreign currency Total Up to1 month More than 1 -3 months More than 3 - 6 months More than 6 - 12 months 12,227,135,205,675 2,030,791,953,515 5,918,353,567,539 525,684,260,513 959,493,089,941 215,710,170,384 45,215,485,341 27,025,669,672 13,186,628,295,616 2,246,502,123,899 5,963,569,052,880 552,709,930,185 Total 20,701,964,987,242 1,247,444,415,338 21,949,409,402,580 The mudharabah time deposits represent third parties’ deposits which received a profit sharing return from the Bank’s income over utilization of its fund based on an agreed ratio arranged in mudharabah muthlaqah agreement. The annual profit sharing ratio for mudharabah time deposit in Rupiah ranged from 4.06% to 6.51% for the year 2013 and ranged from 4.69% to 6.80% for the year 2012. The annual profit sharing ratio for mudharabah time deposits in foreign currencies ranged from 1.17% to 1.74% per annum for the year 2013 and ranged from 1.36% to 1.81% per annum for 2012. Mudharabah time deposits with mudharabah muthlaqah contract that is pledged as collateral for receivables and financing amounted to Rp926.463.762.519 and Rp769,143,537,487 as of December 31, 2013 and 2012, respectively. 69 PT Bank Syariah Mandiri 407 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 24. CAPITAL STOCK The Bank’s shareholders and issued and fully paid share capital as of December 31, 2013 and 2012 are as follows: 2013 Shareholders Number of Shares % of Ownership Total (Rp) PT Bank Mandiri (Persero) Tbk. PT Mandiri Sekuritas 297,804,386 1 99.99999966 0.00000034 1,489,021,930,000 5,000 Total 297,804,387 100.00000000 1,489,021,935,000 2012 Shareholders Number of Shares % of Ownership Total (Rp) PT Bank Mandiri (Persero) Tbk. PT Mandiri Sekuritas 291,648,712 1 99.99999966 0.00000034 1,458,243,560,000 5,000 Total 291,648,713 100.00000000 1,458,243,565,000 25. ISSUANCE OF SHARES Based on the Shareholders’ General Meeting out of Annual Shareholders’ General Meeting held on December 28, 2012, notarized in the notarial deed No. 18 of Efran Yuniarto, S.H., Notary in Jakarta, PT Bank Mandiri (Persero) Tbk. made an additional capital contribution amounting to Rp300,000,000,000 in cash through issuance of 60 million new shares which were issued from the stock portfolio. Based on the Shareholders’ General Meeting out of Annual Shareholders’ General Meeting held on December 27, 2013 as notarized in the Notarial deed No.20 of Chairul Bachtiar Notary in Jakarta, PT Bank Mandiri (Persero) Tbk. made an additional capital contribution amounting to Rp30,778,370,000 or 6,155,674 shares by inbreng (non-cash) mechanism. The details of the non cash assets contribution are as follows: 1. Land located at Tasikmalaya, with fair value amount Rp5,001,300,000. Appraised by KJPP Abdullah Fitriantoro & Rekan. 2. Land and building located at Yogyakarta, with fair value amount Rp18,206,177,000. Appraised by KJPP Abdullah Fitriantoro & Rekan. 3. Land, building and infrastructure, with fair value amount Rp7,570,893,000. Appraised by KJPP Abdullah Fitriantoro & Rekan. 26. NON-CASH INVESTING ACTIVITY 2013 NON-CASH INVESTING Additional paid-in capital in inbreng for building Total 2012 30,778,370,000 - 30,778,370,000 - 70 Annual Report 2013 408 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 27. GENERAL RESERVE In accordance with the Annual General Meeting of Shareholders held on May 29, 2013, the shareholders have decided to provide appropriation of retained earnings from previous years net income amounted Rp60,000,000,000 which made the total appropriation of retained earnings becomes Rp291,648,713,000 or 20% from 2012 issued and fully paid-up capital. The appropriation of retained earning as a general reserve is in accordance with the Limited Company Law which requires companies to set up a general reserve of at least 20% of the issued and fully paid up share capital. As of December 31, 2013, the appropriated retained earnings was 19.59% from issued and fully paid up capital. In accordance with the Annual General Meeting of Shareholders held on June 20, 2012, the shareholders have decided to provide appropriation of retained earnings from previous years net income amounted Rp24,655,555,340 which made the total appropriation of retained earnings becomes Rp231,648,713,000 or 20% from 2011 issued and fully paid-up capital. The appropriation of retained earning as a general reserve is in accordance with the Limited Company Law which requires companies to set up a general reserve of at least 20% of the issued and fully paid up share capital. As of December 31. 2012. the appropriated retained earnings was 15.89% from issued and fully paid up capital. 28. TANTIEM Based on shareholders’ annual general meeting held on May 29, 2013 and June 20, 2012, the shareholders agreed to distribute tantiem to Board of Directors and Board of Commissioners which were taken from the tantiem provision amounting to Rp32,042,000,000 and Rp24,798,161,143, respectively. 29. INCOME FROM FUND MANAGEMENT BY BANK AS MUDHARIB This account represents income received from: 2013 Income from sales and purchases: Murabahah margin income Istishna income - net Total income from sales and purchases Income from rent: Income from ijarah Depreciation expense of ijarah assets (Note 11) Total ijarah income - net Income from profit sharing: Mudharabah profit sharing income Musyarakah profit sharing income Total income from profit sharing Other main operating income: Profit sharing income on marketable securities Bonus income on Bank Indonesia Syariah Certificate Profit sharing income on placements with other banks Total other main operating income Total 3,773,500,454,359 6,131,214,513 3,077,631,899,360 4,123,880,824 3,779,631,668,872 3,081,755,780,184 188,167,851,023 (145,490,408,247) 265,675,494,859 (232,564,177,072) 42,677,442,776 33,111,317,787 543,973,127,108 704,006,732,169 629,464,723,271 602,854,635,101 1,247,979,859,277 1,232,319,358,372 166,522,987,517 216,054,786,431 195,557,714,781 117,637,977,191 5,481,723,231 3,914,077,382 367,562,425,529 337,606,841,004 5,437,851,396,454 4,684,793,297,347 71 PT Bank Syariah Mandiri 409 2012 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 30. THIRD PARTIES’ SHARE ON RETURN OF TEMPORARY SYIRKAH FUNDS This account represents the distribution of profit sharing to customers: 2013 2012 Mudharabah time deposits Mudharabah saving deposits Restricted investments Interbank mudharabah investment certificate Musyarakah - mudharabah musytarakah demand deposit 1,473,642,591,156 567,840,036,734 37,932,939,927 982,381,081 1,374,951,442,726 514,334,945,115 23,540,256,970 676,870,254 543,776,927 62,977,679 Total 2,080,941,725,825 1,913,566,492,744 31. OTHER OPERATING INCOME 2013 a. Fee based income from banking services Hajj bridging fund income Income from financing administration Income from rahn Saving deposits administration income Income from foreign exchange transaction - net Fee income from other ATM transactions Income from restructuring compensation (ta'widh) Syndicated financing fee Income from domestics documents service Income from administration and commission other than financing Fee income from ATM Mandiri transactionsri Fee income from bancassurance Demand deposits administration income Fee income from RTGS transfers Fee income on payroll services Income from merchant trade fee Ta’widh income from hajj Fee income from exports-imports services Income from insurance commission Others b. Return on restricted investments Return of mudharabah muqayyadah Total 2012 374,659,038,321 244,686,547,895 186,746,491,476 125,151,861,265 32,071,826,436 31,177,415,022 21,989,027,555 20,774,844,374 18,592,369,317 441,932,235,502 237,980,841,451 156,192,015,042 105,588,087,375 21,334,851,668 21,004,089,264 14,984,664,313 13,076,038,639 13,619,356,566 17,980,426,653 8,966,578,500 8,621,878,050 5,538,128,598 5,142,546,134 4,655,683,644 3,763,604,036 3,716,990,213 3,055,942,308 785,035,521 75,053,964,766 20,749,588,365 8,214,360,320 5,606,414,816 5,569,456,231 4,573,935,489 3,269,960,616 2,076,875,407 2,345,058,607 5,616,610,746 2,971,238,814 45,018,898,715 1,193,130,200,084 1,131,724,577,946 288,532,495 7,022,971,321 1,193,418,732,579 1,138,747,549,267 72 Annual Report 2013 410 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 32. PERSONNEL EXPENSES 2013 2012 Salaries, wages, allowances, and employee benefits expenses Employee benefit expenses Education and training expenses Employee social activities expenses Medical expenses Recruitment expenses Other expenses 1,026,261,791,172 65,023,218,275 42,886,901,378 11,672,036,372 35,611,227,034 1,540,847,221 9,406,752,566 816,771,116,339 50,717,535,457 49,210,515,570 26,128,541,678 14,390,101,286 3,583,397,180 12,358,450,607 Total 1,192,402,774,018 973,159,658,117 33. ADMINISTRATION EXPENSES 2013 Outsourcing expenses Rental expenses Repair and maintenance expenses Data communication expenses Promotion expenses Electricity, telephone, water, and gas expenses Transportation expenses Printing and stationary expenses Other goods & services expenses Insurance premium expenses Mailing and postage expenses Office supplies expenses Professional fees expenses Non-inventory expenses Office expenses Bank administration expenses Partnership expenses Security expenses Miscellaneous tax expenses Ujrah administration expenses Software licenses expenses Business trip expenses Entertainment expenses Research and development expenses Utilization of Bank Mandiri’s ATM expenses Others Total 290,363,722,767 167,672,700,359 136,729,954,136 91,830,503,211 81,184,744,703 72,592,377,861 64,776,626,113 34,987,086,955 23,588,537,048 22,317,082,559 15,108,028,661 14,346,002,621 12,264,914,450 10,355,935,329 9,670,871,491 8,397,036,720 7,630,675,784 7,422,680,068 6,785,844,324 6,323,159,283 6,311,273,066 6,132,951,240 2,972,012,500 1,997,192,605 23,631,593,577 238,112,317,160 148,974,559,424 138,871,434,297 60,079,427,818 107,456,048,129 70,269,993,540 58,775,350,054 29,530,335,991 9,992,203,559 17,331,358,044 25,019,694,801 13,563,384,392 5,163,724,201 23,411,396,504 6,530,297,685 7,147,552,033 8,197,638,091 7,147,545,336 4,439,933,606 9,541,365,347 11,729,868,489 6,499,054,439 4,154,305,662 5,785,385,761 13,874,574,500 3,506,072,316 1,125,393,507,431 1,035,104,821,179 73 PT Bank Syariah Mandiri 411 2012 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) 34. PROVISION FOR POSSIBLE LOSSES 2013 a. Provision/(reversal) for possible losses on earning assets: Receivables (Note 7) Musyarakah financing (Note 10) Mudharabah financing (Note 9) Investments in marketable securities (Note 6) Funds of qardh (Note 8) Current accounts with other banks (Note 4) Placements with other banks (Note 5) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 2012 296,312,752,603 426,882,475,847 117,832,318,184 (652,416,170) (5,579,384,618) 3,726,573,179 (1,200,000,000) 226,151,228,835 35,573,288,566 31,900,238,975 70,928,394,245 23,926,198,887 (3,697,162,712) (116,075,000) Total b. Provision/(reversal) for possible losses on non-earning assets c. (Reversal)/estimated losses on commitments and contingencies (Note 20) 837,322,319,025 384,666,111,796 Total 870,565,001,788 34,902,784,293 (1,660,101,530) (9,000,000,000) 193,089,407 375,859,201,203 35. OTHER OPERATING EXPENSES 2013 a. Bonus expense: Wadiah demand deposits Wadiah simpatik saving deposits Total bonus expenses b. Other expenses: Premium on third party fund guarantees Provision for operational risk Others Total other expenses Total 2012 51,705,781,629 15,201,706,232 33,569,381,595 9,372,277,075 66,907,487,861 42,941,658,670 102,263,377,640 15,978,728 7,180,604,892 92,786,918,162 1,476,695,889 5,138,559,443 109,459,961,260 99,402,173,494 176,367,449,121 142,343,832,164 36. NON-OPERATING INCOME AND EXPENSES 2013 2012 a. Non-operating income: Gain on sales of fixed assets Gain on foreign exchange Building rental income Others 1,471,344,038 6,650,019,255 150,000,000 1,476,444,784 3,659,645,183 2,659,390,066 114,352,500 1,020,167,844 Total non-operating income 9,747,808,077 7,453,555,593 b. Non-operating expenses: Penalties and sanctions Others 468,383,804 345,412,497 1,108,239,863 314,658,689 Total non-operating expenses 813,796,301 1,422,898,552 Total non-operating income and expense - net 8,934,011,776 6,030,657,041 74 Annual Report 2013 412 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 37. EMPLOYEE BENEFITS The Bank has a defined contribution pension for all permanent employees which are funded through monthly contribution to the Pension Fund Financial Institution (DPLK) Mandiri. The DPLK was approved by the Minister of Finance as stipulated in Decree No.KEP-455/KM.10/2011 dated June 17, 2011. The pension fund contribution is funded by the Bank amounting to 10% of employee’s gross salaries. Contributions paid to pension fund during the year ended December 31, 2013 and 2012 are Rp51,402,732,445 and Rp33,804,492,396, respectively. Basic assumptions used to calculate the liability for employee benefits based on Law No.13/2003 and regulation of the Bank as of December 31, 2013 and 2012 are as follows: 2013 Discount rate Salary increase Normal retirement age Mortality rate Resignation rate 2012 8.75% per annum 5.75% per annum 10% per annum 10% per annum 56 years 56 years CSO - 1980 CSO - 1980 per annum before age 25 and linearly decreasing to 1% until age 45 Projected Unit Credit Resignation rate The table below summarizes the components of the estimated net liabilities for employee benefits recognized in the statements of comprehensive income and the amounts recognized in the statement of financial position in relation to calculation of the estimated liability for employee benefits as of December 31, 2013 and 2012 by independent actuary (PT Dayamandiri Dharmakonsilindo) in its report dated January 10, 2014 and January 16, 2013, respectively. Employment benefit expense recognized in the statement of comprehensive income: 2013 Law No. 13/2003 Current service cost Interest cost Net actuarial gains recognized Amortization of unrecognized past service cost - non-vested Others Long Service Award Total 29,501,628,000 9,806,972,732 (386,042,846) 18,523,402,000 1,216,494,648 - 48,025,030,000 11,023,467,380 (386,042,846) 6,231,260,186 6,545,797,000 (6,416,293,445) 6,231,260,186 129,503,555 51,699,615,072 13,323,603,203 65,023,218,275 2012 Law No. 13/2003 Current service cost Interest cost Net actuarial gains recognized Amortization of unrecognized past service cost - non-vested Others Long Service Award 15,320,742,000 7,200,058,174 (397,107,427) 13,402,724,794 909,070,878 - 28,723,466,794 8,109,129,052 (397,107,427) 4,332,721,491 7,171,410,000 2,777,915,547 4,332,721,491 9,949,325,547 33,627,824,238 17,089,711,219 50,717,535,457 75 PT Bank Syariah Mandiri Total 413 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT These report is originally issued in the Indonesian language. APPROVAL FOR PRINTING DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 37. EMPLOYEE BENEFITS (continued) The liability for employee benefits as of December 31, 2013 and 2012 are as follows: 2013 Law No. 13/2003 Present value of obligation Past service cost Actuarial losses Long Service Award Total 130,510,483,000 2,829,945,521 (7,427,558,980) 35,747,487,000 - 166,257,970,000 2,829,945,521 (7,427,558,980) 125,912,869,541 35,747,487,000 161,660,356,541 2012 Law No. 13/2003 Present value of obligation Past service cost Actuarial losses Long Service Award Total 172,209,089,000 3,215,988,367 (98,715,520,449) 28,723,664,210 - 200,932,753,210 3,215,988,367 (98,715,520,449) 76,709,556,918 28,723,664,210 105,433,221,128 Mutation of liability for employee benefits for the years ended December 31, 2013 and 2012 are as follows: 2013 Law No. 13/2003 Balance at beginning of year Employee benefit expenses Benefits paid Balance at end of year 76,709,556,918 51,699,615,072 (2,496,302,449) 125,912,869,541 Long Service Award Total 28,723,664,210 13,323,603,203 (6,299,780,413) 105,433,221,128 65,023,218,275 (8,796,082,862) 35,747,487,000 161,660,356,541 2012 Law No. 13/2003 Long Service Award Balance at beginning of year Employee benefit expenses Benefits paid 44,712,695,628 33,614,964,238 (1,618,102,948) 17,661,843,313 17,102,571,219 (6,040,750,322) Balance at end of year 76,709,556,918 28,723,664,210 Total 62,374,538,941 50,717,535,457 (7,658,853,270) 105,433,221,128 76 Annual Report 2013 414 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE : ______________________________ PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ 37. EMPLOYEE BENEFITS (continued) The following table demonstrates the sensivity to a reasonably possible change at 1% in discount rate, with all other variables held constant, of the obligation for employee benefit and aggregate current service cost and interest cost as of December 31, 2013 and 2012: 2013 Increase (Millions Rp) Effect on the aggregate current service cost and interest cost Effect on the present value of obligation 2012 Decrease (Millions Rp) 5,750 30,564 Increase (Millions Rp) (4,943) (25,209) 6,829 40,114 Decrease (Millions Rp) (5,801) (32,704) 38. TRANSACTIONS WITH RELATED PARTIES Nature of relationship Related parties PT Bank Mandiri (Persero) Tbk. Shareholder PT Mandiri Sekuritas Shareholder, Deposits from customers PT Bank Sinar Harapan Bali Owned by the same shareholder PT AXA Mandiri Financial Services Owned by the same shareholder PT Mandiri Manajemen Investasi Owned by the same shareholder Pemerintah Negara Republik Indonesia Ultimate shareholder PT Bank BNI Syariah Subsidiary of Stated Owned Enterprises PT Bank Negara Indonesia (Persero) Tbk. PT Bank BNI Stated Owned Enterprises PT Bank BRI Stated Owned Enterprises PT Bank BRISyariah Subsidiary of Stated Owned Enterprises PT Bank Rakyat Indonesia (Persero) Tbk. Perum Perumnas Stated Owned Enterprises PT Indosat Tbk. Stated Owned Enterprises PT Perusahaan Listrik Negara (Persero) Stated Owned Enterprises PT Pembangunan Perumahan (Persero) Tbk. Stated Owned Enterprises PT Brantas Abipraya (Persero) Stated Owned Enterprises PT Wijaya Karya (Persero) Tbk. Stated Owned Enterprises PT Pos Indonesia (Persero) Stated Owned Enterprises PT Permodalan Nasional Madani (Persero) Stated Owned Enterprises PT Hutama Karya (Persero) Stated Owned Enterprises PT Istaka Karya (Persero) Stated Owned Enterprise PT Balebat Dedikasi Prima Subsidiary of Stated Owned Company PT Telkom Indonesia Tbk. PT Bahana Artha Ventura Subsidiary of Stated owned company Bahana PUI PT Waskita Karya Stated Owned Enterprises PT Jamsostek (Persero) Stated Owned Enterprises Perum Jaminan Kredit Indonesia Stated Owned Enterprises PT Pupuk Sriwidjaja (Persero) Stated Owned Enterprises 77 PT Bank Syariah Mandiri 415 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 38. TRANSACTIONS WITH RELATED PARTIES (continued) Nature of relationship Related parties PT Semen Baturaja (Persero) Stated Owned Enterprises PT Krakatau Steel (Persero) Tbk. Stated Owned Enterprises PT Semen Gresik (Persero) Tbk. Stated Owned Enterprises Perum Bulog Stated Owned Enterprises PT Bank Aceh Regional Government Owned Enterprises PT BPD Jawa Tengah Regional Government Owned Enterprises PT BPD Kalsel Regional Government Owned Enterprises PT BPD Nusa Tenggara Timur Regional Government Owned Enterprises PT Bank BPD Sulawesi Tengah Regional Government Owned Enterprises PT BPD Sulawesi Selatan Regional Government Owned Enterprises PT Bank Sumsel Babel Regional Government Owned Enterprises PT Bank Tabungan Negara (Persero) Tbk. - Unit Usaha Syariah Stated Owned Enterprises Unit PT Bank Tabungan Negara (Persero) Tbk. PT Asuransi Jiwasraya (Persero) Stated Owned Enterprises PT Kimia Farma (Persero) Tbk. Stated Owned Enterprises PT Amarta Karya (Persero) Stated Owned Enterprises PT Semen Indonesia (Persero) Tbk Stated Owned Enterprises PT Balai Pustaka (Persero) Stated Owned Enterprises PT Garuda Indonesia (Persero) Tbk. Stated Owned Enterprises PT Indah Karya (Persero) Stated Owned Enterprises PT Indofarma (Persero) Stated Owned Enterprises PT Indra Karya (Persero) Stated Owned Enterprises PT Kawasan Berikat Nusantara (Persero) SBU Non-Industri Stated Owned Enterprises PT Pelabuhan Indonesia II (Persero) Stated Owned Enterprises PT Perkebunan Nusantara VI (Persero) Stated Owned Enterprises PT Perkebunan Nusantara XIII (Persero) Stated Owned Enterprises PT Perkebunan Nusantara IX (Persero) Stated Owned Enterprises PT Angkasa Pura I (Persero) Stated Owned Enterprises PT Barata Indonesia (Persero) Stated Owned Enterprises PT Surveyor Indonesia (Persero) Stated Owned Enterprises PT Tabungan Asuransi Pegawai Negeri (Persero) Stated Owned Enterprises PT Pertani (Persero) Stated Owned Enterprises PT Sarana Multigriya Finansial (Persero) Stated Owned Enterprises PT Kliring Berjangka (Persero) Stated Owned Enterprises PT Adhi Karya (Persero) Tbk. Stated Owned Enterprises PT Asuransi Ekspor Indonesia (Persero) Stated Owned Enterprises PT Asuransi Jasa Indonesia (Persero) Stated Owned Enterprises Karyawan Kunci Key Employees Nature of transaction with government related parties are current accounts with other banks, liabilities due immediately, deposits from other banks, investment in marketable securities, subordinated notes issued, placement with other banks, deposits from customers, marketable securities, receivables and financing. 78 Annual Report 2013 416 PT Bank Syariah Mandiri These report is originally issued in the Indonesian language. APPROVAL FOR PRINTING DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 38. TRANSACTIONS WITH RELATED PARTIES (continued) In the course of its business, the Bank entered into transactions with related parties. Balances of assets, liabilities, unrestricted investments, other operating income, administrative expenses, other operating expenses, and personnel expenses arising from transactions with related parties are as follows: 2013 2012 Assets Current accounts with other banks (Note 4) Placements with other banks (Note 5) Investment in marketable securities (Note 6) Murabahah receivables (Note 7) Mudharabah financing (Note 9) Musyarakah financing (Note 10) 169,097,399,528 50,000,000,000 1,185,570,047,547 121,571,475,843 97,489,261,239 140,428,887,882 106,092,735,229 105,000,000,000 1,437,876,713,473 207,032,014,855 208,542,959,936 203,803,014,000 Total 1,764,157,072,039 2,268,347,437,493 2.76% 4.18% Liabilities Liabilities due immediately (Note 14) Wadiah demand deposits (Note 16) Deposits from other banks (Note 17) Financing received (Note 19) Subordinated notes issued (Note 22) 69,587,375,504 144,684,579,712 517,195,092 600,000,000,000 95,000,000,000 112,812,995,821 43,585,618,633 6,391,071,948 600,000,000,000 75,000,000,000 Total 909,789,150,308 837,789,686,402 8.25% 9.14% 94,833,053,376 931,213,624,913 29,929,009,897 1,948,411,728,983 1,026,046,678,289 1,978,340,738,880 2.16% 4.90% 8,966,578,500 8,621,878,050 1,754,206,740 2,263,629,415 8,214,360,320 5,606,414,816 927,196,022 2,497,312,034 21,606,292,705 17,245,283,192 1.81% 1.51% Percentage to total assets Percentage to total liabilities Unrestricted Investments (Note 23) Mudharabah saving deposits Mudharabah time deposits Total Percentage to total temporary syirkah funds Other Operating Income (Note 31) Fee based income from banking services Fee income from bancassurance Income from suku retail Income from SBSN Total Percentage to total other operating income 79 PT Bank Syariah Mandiri 417 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 38. TRANSACTIONS WITH RELATED PARTIES (continued) 2013 Operating Expenses Fee based income from banking services Fee income from bancassurance 2012 53,048,704,961 47,700,748,473 71,317,055,905 53,592,152,787 100,749,453,434 124,909,208,692 2.76% 4.48% Personnel expenses (Note 32) Salaries, bonus, tantiem, and other allowances Tantiem Salaries Bonus Other allowances 32,042,000,000 21,149,143,452 2,382,660,424 12,520,823,888 24,798,161,143 18,323,069,020 5,228,709,076 12,351,427,473 Total 68,094,627,764 60,701,366,712 5.71% 6.24% Total Percentage to total operating expenses Percentage to total personnel expenses 39. COMMITMENTS AND CONTINGENCIES 2013 Commitments Payables Unused facility of customer financing Outstanding irrevocable L/C Contingencies Payables Bank guarantee issued Others Total 2012 1,238,928,001,007 156,710,686,321 1,737,388,998,753 51,626,075,373 1,395,638,687,328 1,789,015,074,126 145,120,497,284 5,763,369,985 285,948,501,768 27,878,120,786 150,883,867,269 313,826,622,554 1,546,522,554,597 2,102,841,696,680 40. NET OPEN POSITION In accordance with Bank Indonesia regulation No. 12/10/PBI/2010 dated July 1, 2010 concerning the Third Amendment to Bank Indonesia Regulation No. 5/13/PBI/2003 regarding Bank Net Open Position, the Net Open Position (NOP) is the sum of absolute value of the net difference between assets and liabilities of each foreign currency, either on the statement of financial positions or off balance sheets. According to these regulations, since July 1, 2010, commercial banks are required to manage and maintain overall NOP at a maximum of 20% from equity for every 30 minutes from the time the treasury system is opened until closed. As of December 31, 2013 and 2012, the Bank has complied with Bank Indonesia regulation on Net Open Position. 80 Annual Report 2013 418 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 40. NET OPEN POSITION (continued) The Bank’s NOP as of December 31, 2013 and 2012 are as follows: 2013 Assets and Off Balance Sheet Assets (Millions Rp) Liabilities and Off Balance Sheet Liabilities (Millions Rp) Net Open Position (Absolute) (Millions Rp) United States Dollar Saudi Arabia Riyal Singapore Dollar Euro Australian Dollar Hongkong Dollar Japanese Yen 4,060,313 1,639 59,366 111,309 1,327 155 85,946 4,092,199 42,073 99,888 23 85,973 31,886 1,639 17,293 11,421 1,304 155 27 Total 4,320,055 4,320,156 63,725 Capital 5,344,901 Percentage of NOP to Capital 1.19% 2012 Assets and Off Balance Sheet Assets (Millions Rp) Liabilities and Off Balance Sheet Liabilities (Millions Rp) Net Open Position (Absolute) (Millions Rp) United States Dollar Saudi Arabia Riyal Singapore Dollar Euro Australian Dollar Japanese Yen 2,661,576 1,307 12,680 8,668 949 839 2,776,000 13,194 3,349 8 810 114,424 1,307 514 5,319 941 29 Total 2,686,019 2,793,361 122,534 Capital 4,567,310 Percentage of NOP to Capital 2.68% 41. ZAKAT The Bank has calculated zakat based on 2.5% of the income before zakat and income tax for the years ended December 31, 2013 and 2012 amounting to Rp22,662,472,354 and Rp28,131,606,226, respectively, which were recorded as zakat expenses in 2013 and 2012. In accordance with the decision of the Annual General Meeting of Shareholders (RUPS) for year 2013 which was held on May 29, 2013, RUPS approved the payment of the Bank’s zakat amounting to 2.5% of income before tax and zakat for the year ended December 31, 2012 totaling Rp28,131,606,226 which was recorded as 2012 expenses. Bank has distributed Bank’s zakat amounting to Rp24,263,178,386 during 2013 through LAZNAS BSM. 81 PT Bank Syariah Mandiri 419 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 42. PENALTY Penalty for late payment is charged to the debtors. The late payment fee is charged to debtors for the negligence in fulfilling their obligation to the Bank. The amount of late payment fee charge is determined in accordance with Bank’s internal regulation. The Bank does not recognize any revenue from such fee, as the fee was allocated to qardhul hasan funds. The Bank received late payment fee for the years ended December 31, 2013 and 2012 of Rp27,300,018,406 and Rp830,667,606, respectively. The fund will be distributed through LAZNAS BSM. 43. RESTRICTED INVESTMENT FUNDS 2013 Mudharabah Muqayyadah Financing Syariah Revolving Fund (DBS) Mudharabah Muqayyadah Financing Debt for Nature Swap (DNS) Total 2012 82,621,121,925 82,959,472,474 7,069,076,369 7,262,823,338 89,690,198,294 90,222,295,812 2013 2012 Balance at beginning of year of restricted investments Receipt of restricted investments Return from restricted investments Bank’s fees as investment agent Withdrawal of restricted investments 90,222,295,812 874,340,895 (288,532,495) (1,117,905,918) 243,165,234,236 26,470,994,253 7,642,537,222 (7,022,971,321) (180,033,498,578) Total 89,690,198,294 90,222,295,812 DNS program (Debt for Nature Swap) is a program that allows debt reduction from creditor country in this case the Germany government to the Indonesian government by providing funds for environmental activities. Based on the Decision Letter of the Secretary of State Minister of Environment No. KEP-32/SES/LH/09/2006, the Bank has been appointed as the Executing Bank to distribute the financing program DNS environmental sector to Micro and Small Enterprises (MSEs), the maximum amount of financing for the MSEs amounted to Rp500,000,000. This appointment is binded through the agreement No. 11/41PKS/DIR dated April 13, 2009 between the Bank and the Ministry of Environment. The calculation for the profit sharing to the Bank ranged between 33% to 50% of the margin received from the debtors. Syariah Revolving Fund hereinafter referred as DBS (Dana Bergulir Syariah) is government funds from the State Budget which is distributed to Syariah Financial Services Cooperatives (KJKS-Koperasi Jasa Keuangan Syariah) and Syariah Financial Services Unit (UJKS-Unit Jasa Keuangan Syariah) within a certain time period to meet the needs of their members for financing in various productive activities. State Ministry of Cooperatives - Financing Division has cooperated with the Bank to distribute the DBS financing to KJKS/UJKS. The portion of profit shared between the Bank and the Ministry of Cooperatives and Small Medium Enterprises equal to 40% and 60%. Profits distributed to the Bank is allocated at 10% for reserve of doubtful accounts and 30% for administration, supervision, and guidance of KJKS/UJKS. 82 Annual Report 2013 420 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE : ______________________________ PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ 44. MATURITY ANALYSIS OF ASSETS, LIABILITIES AND TEMPORARY SYIRKAH FUNDS BASED ON THE REMAINING PERIOD TO MATURITY The table below presents the assets (before allowance for possible losses) and liabilities of the Bank which are classified based on the remaining period from December 31, 2013 and 2012 to maturity. 2013 Total Less than 1 month 1 - 3 months More than 3 - 12 months More than 1 - 5 years More than 5 years ASSETS Cash Current accounts and placements with Bank Indonesia Current accounts with other banks Placements with other banks Investment in marketable securities Receivables Funds of qardh Mudharabah financing Musyarakah financing Fixed assets - net Other assets - others 1,444,785,308,390 1,444,785,308,390 - - - - 9,157,117,991,948 687,470,635,401 50,000,000,000 9,057,117,991,948 687,470,635,401 50,000,000,000 - 100,000,000,000 - - - 1,516,969,845,499 33,332,938,417,814 5,613,054,861,843 3,908,764,004,520 7,338,125,392,862 787,871,083,911 1,837,403,311,374 53,785,202,819 537,488,756,693 573,482,356,157 57,100,401,763 1,070,066,184,767 1,160,994,882,638 15,660,276,626 1,026,473,050,912 911,775,715,973 38,717,501,315 1,392,137,659,596 145,518,515,213 233,447,942,111 2,472,480,039,116 2,411,345,765,713 506,096,001,412 3,617,347,860,109 247,574,097,872 1,097,076,252,440 17,422,734,355,224 1,716,451,024,000 3,113,498,011,456 1,228,493,388,550 655,329,834,892 280,744,235,668 117,000,171,503 11,873,762,215,869 193,352,088,574 30,080,299,840 132,541,249,019 2,571,579,983 Total assets 65,674,500,853,562 14,692,291,720,576 3,530,282,719,635 9,588,291,706,333 25,514,327,102,230 12,349,307,604,788 753,630,890,001 753,630,890,001 - - - - 56,965,430,189 9,115,336,890,142 28,199,064,775 47,180,538,356 600,000,000,000 56,965,430,189 9,115,336,890,142 28,199,064,775 - 47,180,538,356 - 450,000,000,000 150,000,000,000 - 2,694,056,815 425,678,330,288 2,694,056,815 243,515,726,015 - 20,502,247,732 161,660,356,541 - 11,029,685,200,566 10,200,342,057,937 47,180,538,356 470,502,247,732 311,660,356,541 - 500,000,000,000 - - - - 500,000,000,000 LIABILITIES Liabilities due immediately Undistributed third parties’ share on return of temporary syirkah funds and bonus Wadiah deposits Deposits from other banks Taxes payable Financing received Estimated losses on commitment and contingencies Other liabilities Total liabilities SUBORDINATED NOTES ISSUED TEMPORARY SYIRKAH FUNDS Restricted investments Unrestricted investment mudharabah saving deposits Unrestricted investment mudharabah time deposits Unrestricted investments mudharabah-bank saving deposits Unrestricted investments mudharabah - bank time deposit Musyarakah - mudharabah musytarakah demand deposits 692,786,119,761 692,786,119,761 - - - - 19,804,102,255,455 19,804,102,255,455 - - - - 26,834,253,735,592 19,249,728,921,521 2,782,494,189,785 4,802,030,624,286 - - 144,875,521,584 144,875,521,584 - - - - 83,396,871,023 74,579,438,145 1,891,114,250 6,926,318,628 - - 14,262,559,498 14,262,559,498 - - - - Total temporary syirkah funds and subordinated notes issued 48,073,677,062,913 39,980,334,815,964 2,784,385,304,035 4,808,956,942,914 - 500,000,000,000 698,716,877,244 4,308,832,515,687 25,202,666,745,689 11,849,307,604,788 More than 3 - 12 months More than 1 - 5 years Difference between assets with liabilities subordinated noted issued and temporary syirkah funds 6,571,138,590,083 (35,488,385,153,325 ) 2012 Total Less than 1 month 1 - 3 months More than 5 years ASSETS Cash Current accounts and placements with Bank Indonesia Current accounts with other banks Placements with other banks Investment in marketable securities Receivables Funds of qardh Mudharabah financing Musyarakah financing Fixed assets - net Other assets - others 1,108,282,646,315 1,108,282,646,315 - - - - 5,425,378,388,198 271,289,459,714 170,000,000,000 5,425,378,388,198 271,289,459,714 170,000,000,000 - - - - 1,895,618,404,079 27,753,554,720,614 6,199,260,625,477 4,273,760,117,927 6,336,768,771,581 743,598,369,939 1,462,214,350,354 116,622,061,627 1,331,504,711,082 455,434,703,554 156,089,880,730 42,463,729,953 1,073,577,050,718 11,485,038,409 1,809,680,038,281 580,700,537,945 411,174,374,604 190,282,612,976 149,730,603,445 560,629,461,474 5,894,484,224,560 1,060,056,244,544 1,041,086,153,322 1,269,254,546,618 105,756,848,431 1,126,881,842,569 1,680,538,397,050 713,065,694,398 355,460,789,488 683,664,042,704 643,669,925,321 129,230,372,907 80,000,000,000 17,037,347,349,641 3,390,003,445,036 2,309,948,919,783 4,151,103,839,330 99,928,444,618 3,919,474,853 Total assets 55,639,725,854,198 10,150,642,631,891 3,153,053,205,660 9,931,267,478,949 5,332,511,064,437 27,072,251,473,261 746,363,679,559 746,363,679,559 - - - - 39,952,815,813 7,332,436,237,235 37,976,152,273 112,464,259,877 600,000,000,000 39,952,815,813 7,332,436,237,235 37,976,152,273 112,464,259,877 - - - 600,000,000,000 - 2,971,015,164 296,466,988,933 2,971,015,164 296,466,988,933 - - - - 9,168,631,148,854 8,568,631,148,854 - - 600,000,000,000 - LIABILITIES Liabilities due immediately Undistributed third parties’ share on return of temporary syirkah funds and bonus Wadiah deposits Deposits from other banks Taxes payable Financing received Estimated losses on commitment and contingencies Other liabilities Total liabilities 83 PT Bank Syariah Mandiri 421 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE : ______________________________ PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ 44. MATURITY ANALYSIS OF ASSETS, LIABILITIES AND TEMPORARY SYIRKAH FUNDS BASED ON THE REMAINING PERIOD TO MATURITY (continued) 2012 Total SUBORDINATED NOTES ISSUED TEMPORARY SYIRKAH FUNDS Restricted investments Unrestricted investments mudharabah saving deposits Unrestricted investments mudharabah time deposits Unrestricted investments mudharabah-bank saving deposits Unrestricted investments mudharabah – bank time deposit Musyarakah - mudharabah musytarakah demand deposits Total temporary syirkah funds and subordinated notes issued Difference between assets with liabilities subordinated noted issued and temporary syirkah funds Less than 1 month 500,000,000,000 1 - 3 months - More than 3 - 12 months More than 1 - 5 years - - 500,000,000,000 - More than 5 years 720,722,081,022 720,722,081,022 - - - - 17,526,002,504,648 17,526,002,504,648 - - - - 21,826,644,433,601 10,473,022,706,057 7,574,063,718,150 3,779,558,009,394 - - 181,054,334,269 181,054,334,269 - - - - 122,764,968,979 52,690,803,030 55,372,132,645 14,702,033,304 - - 2,886,139,624 2,886,139,624 - - - - 40,880,074,462,143 28,956,378,568,650 7,629,435,850,795 3,794,260,042,698 - 500,000,000,000 5,591,020,243,201 (27,374,367,085,613) (4,476,382,645,135) 6,137,007,436,251 4,732,511,064,437 26,572,251,473,261 44. MATURITY ANALYSIS OF ASSETS, LIABILITIES AND TEMPORARY SYIRKAH FUNDS BASED ON THE REMAINING PERIOD TO MATURITY (continued) The following are the Bank’s efforts to reduce the existing maturity gap: 1) Manage third party funds to be disbursed in the form of receivables and financing within the term period which shall not exceed the third party funding time period. The short-term third party funds shall be disbursed into the short-term receivables and financing. Similarly, long-term third party funds shall be disbursed into the long-term receivable and financing. 2) Maintain relationship and encourage customers to deposit their funds for longer-term period by granting competitive yields. 45. “LEMBAGA PENJAMIN SIMPANAN (LPS)” GUARANTEE ON OBLIGATIONS OF COMMERCIAL BANKS Based on LPS Regulation No. 2 dated November 25, 2010, the deposits guaranteed included demand deposits, time deposits, certificates of deposits, saving deposits, and deposits from other banks. On September 22, 2004, the President of the Republic of Indonesia approved the Law No. 24 of the Lembaga Penjamin Simpanan (LPS). Based on the Law, LPS will guarantee customer’s deposits up to Rp100,000,000 and actively participate in maintaining the stability of the banking system in accordance with the authority given. The Law became effective from September 22, 2005 and since that date, the LPS has been formally operated. On October 13, 2008, the President of the Republic of Indonesia approved the Government Regulation No. 66 Year 2008 regarding the maximum amount of deposits guaranteed by LPS. Based on such regulation, the maximum amount of deposits guaranteed for a particular customer in a bank which previously according to the Law No. 24, Year 2004 amounted to Rp100,000,000 was amended to Rp2,000,000,000. 84 Annual Report 2013 422 PT Bank Syariah Mandiri These report is originally issued in the Indonesian language. APPROVAL FOR PRINTING DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 46. RISK MANAGEMENT In conducting its business, the Bank faces various risks which are credit risk, liquidity risk, market risk, operational risk, legal risk, reputation risk, strategic risk, and compliance risk. a. Credit Risk Management Credit risk is the risk of loss resulting from the defaulting obligor or counterparty in fulfilling their obligations. Credit risk arising from financing activities is managed both at the transaction and portfolio levels. Credit risk management practices are designed to preserve the independence and integrity of the risk assessment process, and also to diversify the credit risk. In efforts to reduce the exposure of credit risk, the Bank need to perform a variety of credit risk mitigation techniques. Credit risk mitigation techniques allow the Bank to protect against counterparty non-performance of financing contracts through collaterals, netting agreements and guarantees. Credit quality of the Bank’s assets in accordance with Bank Indonesia regulations and concentration risks by industry sectors have been disclosed in other notes to the financial statements. The actions taken by the Bank to minimize credit risks are as follows: 1) Improving the financing policies for each segment of financing. 2) Improving the standard operating procedure for each segment of financing. 3) Determining the granting limit of financing on each level Financing Committee. 4) Adjustment authority of financing limit decision maker from ex officio to personnel. 5) Completing scoring for microfinancing, small, and consumer financing as a tools that helps to mitigate the credit risk. 6) Updating the rating of economic sectors to avoid giving financing to unfavourable economic sectors. 7) Developing watch list as a tools to monitor debtors which potentially downgraded or become non-performing financing (NPF). 8) Monitoring the financing portfolio development on each industry sectors through determination of sectoral limit. 9) Creating the Risk Acceptance Criteria (RAC) for several industry sectors for telecommunication, multifinance, healthcare, gass, coal, palm, sea transportation, food and beverages, retail and electricity. 10) Determining the internal Legal Lending Limit (BMPK). 11) Determining the exposure limit of 25 biggest debtors. 12) Determining the financing limit for each industry sectors to avoid the concentration of credit risk on certain economic sectors. 13) Determining the limit of financing in foreign currency. 14) Applying the four eye principle in the processing of financing. 15) Applying standardized of Memorandum for Financing Analysis. 16) Formed a task force to handling non-performing financing effective since May 2013. The task force members are financing divisions, restructuring division and financing recovery division. The Bank's approach in handling the non-performing financing are performed through 5 pillars program as follows: a. Intensive collection. b. Restructuring. c. Insurance claim. d. Sales of collateral. e. Write off. 85 PT Bank Syariah Mandiri 423 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT These report is originally issued in the Indonesian language. APPROVAL FOR PRINTING DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 46. RISK MANAGEMENT (continued) d. Operational Risk Management Operational risk is the risk of loss arising from inadequate internal process, system failure, human error, fraud, and external events that affects operation of bank. Operational risk is the major risk that should be manage carefully due to the impact of operational risk that can affect bank’s going concern. Controls of operational risk are necessary to mitigate the operational risk. The risk controls were done through the segregation of tasks and duties, dual control/dual custody mechanism in execution of transaction, override/authorization function, restrictions on system access authority , employee education on an on going basis, and assessment and implementation of internal audit. The actions taken by the Bank to minimize operating risks are as follows: 1) Determining and reviewing operational risk management policy. 2) Determining and reviewing transaction limit of branches and business unit in head office. 3) Using Operational Risk Management Information System (ORMIS) application to identify, monitor, and mitigate the operational risk/loss experienced by Bank. 4) Implementing risk tools/model risk and control self assessment (RCSA) to assess and mitigate operational risk which is being perform independently by business units. 5) Developing risk tools/model key risk indicator (KRI) for the early detection of potential risk so that the mitigation can be done faster and on time. 6) Providing the analysis/risk opinion for each proposed new product and or activity that will be launched by the Bank. 7) Developing business continuity management policies to ensure the operations of the Bank continues despite of the interference (disaster) to protect the interest of stakeholders. 8) Implementing the information technology risk management through: a) developing risk management policies and procedures for information technology including data communication network and software standardization, system access management, development of electronic banking services in terms of accessibility securities and Disaster Recovery Plan; b) implementing User Acceptance Test (UAT) for each new production and development of application system to minimize the failure of application system. 9) Established special team for fraud investigation. In 2013 the Bank has discover several fraud cases in several branches with total potential loss Rp270,384,565,234 as of December 31, 2013. The Bank has provide allowance for possible losses for those fraud cases amounting to Rp175,325,158,977 after deducted by the available collateral in accordance with Bank Indonesia's regulation. The Bank has formed a task force in order to settle those fraud cases. In preventing the recurrent of those fraud cases the Bank has performed: a) Separate financing disbursement process from back office in branches to Financing Operation Center; b) Strengthening the four eyes principals in financing disbursement process. e. Legal Risk Management Legal risk is the risk caused by the weakness in the legal aspect such as caused by legal claim, supporting of laws or weakness of the contracts such as incomplete requirements for a valid contract and imperfect collateral documents. As a company which is governed by the laws of the Republic of Indonesia, the Bank should always comply with all such laws and regulations issued by Bank Indonesia as the regulator in the banking industry in Indonesia. In addition, the Bank should also follow all prevailing rules and regulations in the society whether directly or indirectly related with the business activities conducted by the Bank. Failure by the Bank to comply with such prevailing laws and regulations may give rise to litigation claims against the Bank. If litigation claims against the Bank are material in amounts, then it may directly affect the Bank’s financial performance. 87 Annual Report 2013 424 PT Bank Syariah Mandiri These report is originally issued in the Indonesian language. APPROVAL FOR PRINTING DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 46. RISK MANAGEMENT (continued) e. Legal Risk Management (continued) In managing the legal risk, Bank performs the following actions: 1) Building a solid legal organization. 2) Give legal protection to all Bank’s management. 3) Review and mitigation of Bank’s products (funding, services and financing) accord with prevailing laws and regulation. 4) Review and mitigation the relationship of Bank’s legal with third parties to have a strong legal position. 5) Handling litigation processes accord with prevailing laws and regulation. 6) Give considerable and/or legal opinion for proposed legal cases. 7) Legal mitigation in Corporate Action. 8) Give efforts to increase the legal awareness of Bank’s employees. 9) Developing Legal Risk Profile. 10) Support Management to ensure adequacy of legal documentation, legal risk management and to support in legal aspect of operational in all business units and Bank’s management to control a proper legal risks. f. Reputation Risk Management Reputation risk is the risk related to the decreasing level of stakeholders’ confidence arising from the negative perception on the Bank. Reputation risk is inherent in every activity conducted by the Bank. The Bank’s failure to protect its reputation in the public’s eye may result in negative view as well as perception by the public towards the Bank. If the Bank faces this risk then in the short run, the Bank may lose the customer’s trust that will ultimately result in a negative impact to the Bank’s income and volume of activities. Few methods to mitigate the reputation risks conducted by the Bank up to present are as follows: 1) Determining and reviewing risk management policy. 2) Preparing initiative on strategic market communication. 3) Redesigning advertisement of Bank and product and broadcast the advertisement nationally and locally. 4) Conducting programs on special events. 5) Determining service quality standard through Syariah Service Champion. 6) Monitoring reputation risk exposure through publication report, Complaint Management System, and Electronic Banking Information System. g. Strategic Risk Management Strategic risk is the risk due to inaccuracies in the retrieval and/or implementation of strategic decisions and a failure to anticipate the changing business environment. Bank has developed short-term and long-term strategic and business plans. These plans need to be implemented because as the biggest syariah bank in Indonesia, the Bank has always been challenged and hard pressed to stay ahead of the competition. Few methods to mitigate the strategic risks conducted by the Bank up to present are as follows: 1) Determining and reviewing strategic risk management policy. 2) Preparing Bank Business Planning (BBP) consisting of Bank’s goal and strategic initiative. The BBP has functions as guidance to control strategic risk. 3) The Bank set the business target for regional office based on the BBP. 88 PT Bank Syariah Mandiri 425 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT These report is originally issued in the Indonesian language. APPROVAL FOR PRINTING DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 46. RISK MANAGEMENT (continued) g. Strategic Risk Management (continued) Few methods to mitigate the strategic risks conducted by the Bank up to present are as follows: (continued) 4) Informing the business target to all regional offices. 5) Monitoring the performance of all business units through Key Performance Indicator with balance scorecard method. 6) Preparing core plan for long-term business strategy covering all of business unit together with external business consultant. h. Compliance Risk Management Compliance risk is the risks resulting from the failure of the Bank in fulfilling and/or implementing the prevailing Indonesian laws and regulations for syariah bank. In engaging in the banking industry services, the Bank is required to always comply with the banking regulations issued by the Government, Bank Indonesia and National Syariah Board. In general, the compliance risk is closely related to the prevailing Indonesian laws and regulations, which regulate the Bank as a syariah banking institution, such as: credit risks related to Capital Adequacy Ratio (CAR) regulations; Earning Assets Quality; Provision For Possible Losses On Earning Assets (PPAP); Legal Lending Limit (BMPK); Good Corporate Governance (GCG); market risks related to Net Open Position (NOP) regulation, and also strategic risks related to the Bank’s Business Plan (BBP) regulation, the Annual Business and Budget Plan (RKAT) and other risks related to certain regulations. The Bank inability to follow and comply with all laws and regulations related to the banking business activities may affect the continuity of the Bank. In managing the compliance risk, the Bank performs the following actions: 1) Cooperating with Syariah Supervisory Board in ensuring the compliance of the Bank’s operation to syariah principle. 2) Improving the understanding of Good Corporate Governance (GCG) and Code of Conduct (CoC) to management of the Bank through: a) socialization to management; b) socialization to each head office division; c) workshop with regional offices. 3) Strengthening GCG implementation and ensure that all financing debtors to meet all financing requirement. 4) Preparing report of action plan of GCG to Bank Indonesia, such as: a) preparation of report on debtors data updating plan; b) strengthening the corporate secretary and human capital functions as special business unit for the implementation of GCG and CoC. 5) Improving the Know Your Customer (KYC), Anti Money Laundering (APU) and Prevention of Financing to Terrorism (PPT): a) guidelines of APU and PPT; b) measurement of KYC, APU and PPT index; c) establishment of Compliance and Customer Identification Unit (UKPN) officers in business unit; d) completeness of debtors information; e) awareness of Money Laundering Criminal Actions (TPPU); f) implementation of APU and PTT in each branch. 89 Annual Report 2013 426 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 46. RISK MANAGEMENT (continued) h. Compliance Risk Management (continued) In managing the compliance risk, the Bank performs the following actions: (continued) 6) Revising and completing compliance procedure tools by providing a checksheet. 7) Improving the implementation of compliance certificate examination. 8) Empowering the Sharia Compliance Officer to review and analyze the compliance of Bank’s product/activity to syariah principle. 47. OTHER IMPORTANT INFORMATION a. Based on management calculation as of December 31, 2013 and 2012, the Bank has capital adequacy ratio (CAR) of 14.10% and 13.82%, respectively. b. As of December 31, 2013 and 2012, the Bank has the Classified Earning Assets ratio (APYD) amounting to 0.96 and 0.97, respectively. c. As of December 31, 2013 and 2012 the ratio of non-performing receivables, funds of qardh and financing (gross) to total receivables, funds of qardh and financing were 4.33% and 2.82%, respectively, while the ratio of non-performing receivables, funds of qardh and financing (net) to total receivables, funds of qardh and financing were 2.29% and 1.14%, respectively. d. In the report of the Legal Lending Limit (BMPK) submitted by the Bank to Bank Indonesia, as of December 31, 2013, the Bank did not have receivables and financing that exceeds or violates the BMPK. e. The issue on Value Added Tax (VAT) on murabahah financing. In 2004 and 2005 the head office and several branch offices received tax assessments for under payment of taxes (SKPKB) and tax collection letters (STP) on Value Added Taxes (VAT) for the tax period January to December 2003 from the Directorate General of Taxes (DGT) with the total amount of Rp37,649,329,708 in relation to the Bank in performing its intermediary function by distributing the fund based on syariah principles in the form of murabahah financing. The tax assessments and tax collection letters consisted of the Jakarta head office of Rp25,542,431,822, Jambi’s branch offices of Rp1,588,713,232, Solo’s branch offices of Rp5,830,767,262, Bandar Lampung’s branch offices of Rp2,377,922,133 and Pekalongan’s branch offices of Rp2,309,495,259. In relation to the SKPKB and STP, the Bank did not make any payments based on the ground of uncertainty in the legal status of murabahah financing transactions. There was no specific and explicit regulations overseeing the syariah bank operation, particularly murabahah financing, and therefore a process of interpretation was required. The Bank argued that murabahah financing is a part of banking services as stipulated in Law No. 7 Year 1992 regarding Banking, as amended by Law No. 10 Year 1998 and Law No. 21 Year 2008 regarding Syariah Banking, as such murabahah financing should not be subjected to VAT. This is in accordance with Law No. 8 Year 1983 as amended by Law No. 18 of 2000 regarding VAT for goods and services and sales of luxury goods. DGT believes that murabahah activities undertaken by the Bank is subject to VAT because the transaction were based on purchasing and selling of goods principles and as such, murabahah transaction shall not be included as a type of banking services. 90 PT Bank Syariah Mandiri 427 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT These report is originally issued in the Indonesian language. APPROVAL FOR PRINTING DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 47. OTHER IMPORTANT INFORMATION (continued) e. The issue on Value Added Tax (VAT) on murabahah financing (continued). In 2010, the government issued Laws of Republic of Indonesia No. 2 Year 2010 regarding Change of Laws No. 47 year 2009 regarding Budget of Government’s Income and Expenses Year 2010 dated May 25, 2010. Article 3 (2) b of the law and the related explanatory paragraph stated that VAT liabilities for murabahah transaction for several banks were being shouldered by the government. Based on explanatory paragraph of article 3 (2), the Bank’s VAT that is shouldered by the government amounting to Rp25,542,431,822 from the total SKPKB and STP received by the Bank amounting to Rp37,649,329,708 as discussed in the previous paragraph. Management believes that the difference between VAT shouldered by the government and total SKPKB and STP received by the Bank shall not be billed to the Bank which is inline with objective and purposes of the Law. On October 15, 2009, the government has issued Laws No. 42 year 2009 regarding third change of Laws No. 8 year 1983 regarding Value Added Tax for Goods and Services and Tax for Sales of Luxurious Goods which is effective starting from April 1, 2010. The Laws reiterates that financing based on syariah principles are categorized as services which are not subject to VAT. f. Lawsuit between the Bank and PT Atriumasta Sakti On January 12, 2009, PT Atriumasta Sakti (PT AS) has sued the Bank through the National Syariah Arbitration Board (BASYARNAS) with case number No.16/Tahun 2008/ BASYARNAS/Ka.Jak. The parties in this suit are PT AS, as an Applicant and the Bank as the Respondent. On September 16, 2009, the Arbitration Board of BASYARNAS decided, among others to punish the Bank to return the fund amounting to Rp878,791,366 (eight hundred seventy-eight million seven hundred ninety-one thousand three hundred and sixty-six Rupiah) and reimburse to PT AS other costs incurred as long as these costs are supported by evidence of payment that has been verified by public accounting firm both for the authenticity of the evidence and the amount of cost involved cost involved which was estimated at Rp11,647,310,116. In response to the decision of the Arbitration Board, the Bank has filed a request of appeal to the Supreme Court through Central Jakarta Religion Court and also has filed Judicial Review in Supreme court. The Supreme Court has published the decision No. 56 PK/AG/2011, on December 1, 2011. Court denied the judicial review that filed by The Bank As of December 31, 2013 and 2012, the Bank has provided allowance for possible losses on the lawsuit amounting to Rp12,000,000,000. 91 Annual Report 2013 428 PT Bank Syariah Mandiri APPROVAL FOR PRINTING These report is originally issued in the Indonesian language. DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 48. CAPITAL MANAGEMENT The Bank's capital management policy aims to ensure that the Bank has an efficient capital structure, has a strong capital to support the Bank’s current business development strategy and to maintain the continuity of the Bank’s business in the foreseeable future, as well as to meet the capital adequacy set by the regulator. Capital Plan is prepared by the Board of Directors as part of the Bank’s Business Plan and is approved by the Board of Commissioners. The Bank capital plan is formulated based on the assessment of capital adequacy requirements, business expansion plan, and the Bank’s liquidity needs. The capital adequacy ratio of the Bank as of December 31, 2013 and 2012 is as follows (in millions rupiah): 2013 I. Constituents Capital A. Core-capital Paid in capital General reserve Retained earning at beginning of year after tax Current year net income after tax (50%) 2012 4,391,216 1,489,022 291,649 2,284,925 325,620 3,655,579 1,458,244 231,649 1,562,841 402,845 953,685 911,731 453,685 411,731 500,000 500,000 C. Additional Supplementary Capital - - Total Core, Supplementary and Additional Supplementary Capital 5,344,901 4,567,310 III. Credit Risk-Weighted Assets IV. Market Risk-Weighted Assets 37,841,216 63,725 32,916,532 122,534 V. Total Risk-Weighted Assets 37,904,941 33,039,066 VI. Capital Adequacy Ratio - credit risk 14.12% 13.88% 14.10% 13.82% 8% 8% B. Supplementary capital Allowance for posible losses on earning assets (general reserve), maximum of 1.25% weight risk Subordinate Investment (maximum 50% from core capital) II. VII. Capital Adequacy Ratio - credit and market risk VIII. Minimum Capital Adequacy Ratio 92 PT Bank Syariah Mandiri 429 Annual Report 2013 INDEPENDENT AUDITOR’S REPORT These report is originally issued in the Indonesian language. APPROVAL FOR PRINTING DATE PT BANK SYARIAH MANDIRI NAME NOTES TO FINANCIAL STATEMENTS POSITION Years ended SIGNATURE December 31, 2013 and 2012 (Expressed in Rupiah unless otherwise stated) : ______________________________ : ______________________________ : ______________________________ : ______________________________ 49. OPINION OF SYARIAH SUPERVISORY BOARD Based on letter No. 16/01/DPS/I/2014 dated January 3, 2014 and letter No. 15/01/DPS/DPS/1/ 2013 dated January 23, 2013, for the year ended December 31, 2013 and 2012 the Syariah Supervisory Board (SSB) of the Bank has stated that in general the Bank’s operation and its products have complied with syariah rule and fatwa issued by the National Syariah Board Indonesian Ulama Council (DSN-MUI) and opinion of SSB. 50. AGREEMENT AND COOPERATION On September 9, 2009, the Bank entered into the IT service agreement - Core Banking System (the Agreement) with PT Anabatic Technologies for period of 12 (twelve) years with a contract value of USD4,488,000. Up to December 31, 2013, the Bank has made payment of USD2,137,014 (2012: USD1,873,080) in accordance with the agreement. 51. COMPLETION OF THE FINANCIAL STATEMENTS The management of the Bank is responsible for the preparation of the financial statements which were completed and authorized for issue by the management of the Bank on January 22, 2014. 93 Annual Report 2013 430 PT Bank Syariah Mandiri