WESTERN REGION
DYS Western Region Community Resource Guide:
Education, Employability and Social Services
MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES
table
of contents
Berkshire County: Adams, Alford, Becket, Cheshire, Clarksburg,
Dalton, Egremont, Florida, Great Barrington, Hancock, Hinsdale,
Lanesborough, Lee, Lenox, Monterey, Mount Washington, New
Ashford, New Marlborough, North Adams, Otis, Peru, Pittsfield,
Richmond, Sandisfield, Savoy, Sheffield, Stockbridge, Tyringham,
Washington, West Stockbridge, Williamstown, Windsor
Educational Resources:
Alternative Education . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
GED Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Post-Secondary Education . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Employability Resources:
Career Centers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Workforce Investment Boards . . . . . . . . . . . . . . . . . . . . . . . .4
Other Employment and Training Resources . . . . . . . . . . . . . . .5
Social Service Support Resources:
Pregnancy and Parenting . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Mental Health/Counseling/Substance Abuse . . . . . . . . . . . . .6
Health Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Domestic Violence/Rape/Sexual Assault . . . . . . . . . . . . . . . .8
Housing, Hunger and Homelessness . . . . . . . . . . . . . . . . . . .9
Immigrant/Refugee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Legal Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Transportation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Franklin/Hampshire: Amherst, Ashfield, Athol, Belchertown,
Bernardston, Buckland, Charlemont, Chesterfield, Colrain, Conway,
Cummington, Deerfield, Easthampton, Erving, Gill, Goshen, Granby,
Greenfield, Hadley, Hatfield, Hawley, Heath, Huntington, Leverett,
Leyden, Middlefield, Monroe, Montague, New Salem, Northampton,
Northfield, Orange, Pelham, Petersham, Phillipston, Plainfield, Rowe,
Royalston, Shelburne, Shutesbury, South Hadley, Southampton,
Sunderland, Ware, Warwick, Wendell, Westhampton, Whately,
Williamsburg, Worthington
Educational Resources:
Alternative Education . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
GED Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Post-Secondary Education . . . . . . . . . . . . . . . . . . . . . . . . . .14
Employability Resources:
Career Centers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Workforce Investment Boards . . . . . . . . . . . . . . . . . . . . . . .15
Other Employment and Training Resources . . . . . . . . . . . . . .15
Social Service Support Resources:
Pregnancy and Parenting . . . . . . . . . . . . . . . . . . . . . . . . . .17
Mental Health/Counseling/Substance Abuse . . . . . . . . . . . .18
Health Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Domestic Violence/Rape/Sexual Assault . . . . . . . . . . . . . . .21
Housing, Hunger and Homelessness . . . . . . . . . . . . . . . . . .22
Immigrant/Refugee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Legal Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Transportation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Hampden County: Agawam, Blandford, Brimfield, Chester,
Chicopee, East Longmeadow, Granville, Hampden, Holland, Holyoke,
Longmeadow, Ludlow, Monson, Montgomery, Palmer, Russell, Southwick,
Springfield, Tolland, Wales, West Springfield, Westfield, Wilbraham
Educational Resources:
Alternative Education . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
GED Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Post-Secondary Education . . . . . . . . . . . . . . . . . . . . . . . . . .29
Employability Resources:
Career Centers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Workforce Investment Boards . . . . . . . . . . . . . . . . . . . . . . .32
Other Employment and Training Resources . . . . . . . . . . . . . .33
Financial Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Social Service Support Resources:
Pregnancy and Parenting . . . . . . . . . . . . . . . . . . . . . . . . . .37
Mental Health/Counseling/Substance Abuse . . . . . . . . . . . .38
Health Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Domestic Violence/Rape/Sexual Assault . . . . . . . . . . . . . . .41
Housing, Hunger and Homelessness . . . . . . . . . . . . . . . . . .41
Immigrant/Refugee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Legal Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Transportation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Statewide and Other Resources
Educational Resources:
Alternative Education . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
GED Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Post-Secondary Education . . . . . . . . . . . . . . . . . . . . . . . . . .47
Employability Resources:
Financial Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Social Service Support Resources:
Pregnancy and Parenting . . . . . . . . . . . . . . . . . . . . . . . . . .50
Mental Health/Counseling/Substance Abuse . . . . . . . . . . . .50
Health Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Domestic Violence/Rape/Sexual Assault . . . . . . . . . . . . . . .51
Housing, Hunger and Homelessness . . . . . . . . . . . . . . . . . .51
Immigrant/Refugee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Legal Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
The DYS Western Region Community Resource Guide: Education, Employability and
Social Services was developed by Commonwealth Corporation in collaboration with
the Massachusetts Department of Youth Services. Community Resource Guides have
also been developed for each of the other four DYS regions: Central, Metro, Northeast,
and Southeast.
The Guide contains education resources, including alternative and non-traditional high
school programs and GED programs, employability resources, including Career
Centers, job search and training resources, and social services supports. Each Guide
is organized by the workforce development areas in the Region and also includes a
listing of statewide resources in the back section. A back flap is included in the Guide
to store additional resources as they are gathered for use with youth.
Special thanks in the development of this Guide go to Rebecca Moore, Community
Monitor, DYS and the DYS Community Resource Specialists who contributed material
for the development of the Guide. In addition, Andrea Bertucci, consultant and staff at
Commonwealth Corporation, was instrumental in the data collection and writing of the
Guide. A piece of student artwork, designed specifically for this Guide by Justin R., is
included in the statewide section of the Guide.
introduction
2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
Berkshire County
Q
EDUCATIONAL RESOURCES: ALTERNATIVE EDUCATION
Community Transition Program
21 Williams Street, Suite 3, North Adams, MA 01247
413-662-3275
Grades Served: 9, 10, 11, 12
Eligibility:
Expelled, Frequent Truancy, Involved with DSS, Involved with
DYS, Poor Academic Record, Returned Dropout, Suspended
Component:
Academic Remediation or Tutoring, Community College
Participation, Community Service – Learning, Conflict
Resolution Training, Core Academic Classes, Crisis Intervention,
Elective Classes, In-House Counseling, Life Skills Training,
Parent/Family Involvement, Peer Mediation, Referrals to
External Counseling, Partnership with a Community-Based
Organization, Technology-Based Instruction, Partnership –
Not Connected with School-Based Learning
Hibbard Alternative School
280 Newell Street, Pittsfield, MA 01201
413-448-9635
Grades Served: 7, 8, 9, 10, 11, 12
Eligibility:
Frequent Truancy, Involved with DSS, Involved with DYS,
Parenting, Poor Academic Record, Returned Dropout, Suspended
Component:
Academic Remediation or Tutoring, Community College
Participation, Community Service – Learning, Conflict
Resolution Training, Core Academic Classes, Crisis Intervention,
Elective Classes, In-House Counseling, Life Skills Training,
Parent/Family Involvement, Peer Mediation, Referrals to
External Counseling, School-Based Work and Learning,
Partnership with a Community-Based Organization,
Social Skills Training, Technology-Based Instruction
Hours:
Before School
Juvenile Resource Center (JRC), Pittsfield
264 Second Street, Pittsfield, MA 01201
413-443-5942
www.pittsfield.net/safeschools/JRC
Description:
The Juvenile Resource Center (JRC) provides services to youth
who are in danger of dropping out of school. Job readiness
and placement are priorities emphasized.
The program provides individual and group instruction, study
skills, case management and intervention, employment education,
counseling and job placement, individual and group counseling,
family education and counseling, substance abuse education
and counseling, art therapy, and drug testing. The JRC also offers
Drop out Prevention Classes. Programs are administered in a secure
environment. Assigned Truancy Officers ensure students meet their
educational obligations. The JRC also operates a Day Reporting
Program in collaboration with the Pittsfield Juvenile Court.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
Berkshire Arts and Technology Charter Public School (BArT)
1 Commercial Street, Adams, MA 01220
413-743-7311
www.bartcharter.org
Description:
BArT integrates the study of arts and technology with core
subjects to promote the mastery of academic skills, content
and competencies. BArT is a Diploma Plus school.
Northern Berkshire Regional Vocational Technical
70 Hodges Cross Road, North Adams, MA 01247
413-663-5383
www.mccanntech.org
Description:
Charles H. McCann Technical School provides
technical training and an academic education.
EDUCATIONAL RESOURCES: GED PROGRAMS
Pittsfield Adult Learning Center – Pittsfield Public Schools
10 Lyman Street, Pittsfield, MA 01201
413-499-9530
http://mail.pittsfield.net/adulted
Description:
The center offers classes in the morning, afternoon and evening to
students who are at least 16 years of age and officially withdrawn
from school. Services are free to students. The Learning Center
supplies books and writing materials. Classes are about 2 hours
per day on Monday through Thursday; approximately 8 hours
a week. There is a $65 fee to take the GED Examination.
Literacy Volunteers of Berkshire County (Pre-GED)
1 Wendell Avenue, Pittsfield, MA 01201
413-499-9487
www.abeged.com/ABE_Services_BerkCty.html
Description:
Free ABE and ESOL tutoring.
Northern Berkshire Adult Basic Education Program
375 Church Street, North Adams, MA 01247
413-662-5314
413-662-5308
www.abeged.com/index.htm
www.abeged.com/ABE_Services_BerkCty.html
Description:
All ABE classes are offered free to students. The website
contains a virtual writing lab, as well as information about
the GED test. They also offer distance-learning options.
South Berkshire Educational Collaborative
Office: 20 Stockbride Road, Great Barrington, MA 01230
Classes: Searles Middle School, 79 Bridge Street, Great Barrington, MA 01230
413-528-6263
www.abeged.com/ABE_Services_BerkCty.html
Description:
Free ABE and GED classes. Classes held at Searles Middle School.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
BerkshireWorks: One-Stop Career Centers
160 North Street, Pittsfield, MA 01201
413-499-2220 ext. 145
37 Main Street, North Adams, MA 01247
413-663-1111
www.berkshireworks.org
Description:
Free GED classes for pregnant or parenting
youth aged 16 -21 receiving TAFDC.
EDUCATIONAL RESOURCES: POST-SECONDARY EDUCATION
Free Application for Federal Student Aid (FAFSA)
1-800-4 FED-AID (1-800-433-3243)
www.fafsa.ed.gov
Massachusetts College Of Liberal Arts
375 Church Street, North Adams, MA 01247
413-662-5000
www.mcla.edu
Description:
Massachusetts College of Liberal Arts offers rolling admission.
Applications are reviewed beginning in early December for fall
admission and in October for January enrollment. They offer
Bachelor degree programs in Business Administration, Biology,
English/Communications Computer Science & Information Systems,
Education and Physics, professional program concentrations in
Social Work, Pre-Law, and Athletic Training. They also offer
Teacher Licensure programs for pre-K through 12th grade,
as well as a Masters of Education and Certificate of Advanced
Graduate Studies (CAGS). There are internship opportunities
based on students’ major and interests.
Berkshire Community College
Main Campus: 1350 West Street, Pittsfield, MA 01201
413-499-4660, 1-800-816-1233
South County Campus: 343 Main Street, Great Barrington, MA 01230
413-528-4521
Intermodal Education Center: One Columbus Avenue, Pittsfield, MA 01201
413-236-2125
www.berkshirecc.edu
Project Link at Berkshire Community College
413-236-2175
www.berkshirecc.edu/ProjectLink
Description:
Project Link helps students make the transition
between ABE programs and college.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
Q
EMPLOYABILITY RESOURCES: CAREER CENTERS
BerkshireWorks
160 North Street, Pittsfield, MA 01201
413-499-2220 ext. 133 or 131
37 Main Street, North Adams, MA 01247
413-663-1111
www.berkshireworks.org
Description:
BerkshireWorks Youth Resource Center offers youth ages
14-21 a wide range of services and resources, including
career exploration and development workshops, self-sufficiency
skills and access to various grant funded programs, some with
eligibility requirements.
iwantajobnow.org
Description:
iwantajobnow is a partnership between BerkshireWorks One Stop
Career Center and our customers. Together, we hope to provide
access to employment-focused information and a platform for our
customers to offer feedback on programs and services, and allow
interaction with one another.
BerkshireWorks Resources Website
www.berkshireworks.org/resources
Description:
Website offers job search tools and resources.
BerskshireJobs.com
106 Main Street, PO Box 1787, North Adams, MA 02147
413-663-3384
www.berkshirejobs.com
Description:
Website that connects job seekers with potential local employers.
EMPLOYABILITY RESOURCES: WORKFORCE INVESTMENT BOARDS (WIB)
Berkshire County Regional Employment Board (REB)
1 Fenn Street, Suite 201, Pittsfield, MA 01201
413-442-7177 ext.102, ext. 103 (Youth Director)
Pittsfield: 413-499-2220
www.berkshirereb.org
Description:
Berkshire County REB offers a number of free services to job seekers
including: job search assistance, career planning information,
workshops on job search techniques including interviewing,
networking and resume writing, resources to help find training
opportunities and conduct an effective job search.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
EMPLOYABILITY RESOURCES: OTHER EMPLOYMENT AND TRAINING RESOURCES
Supported Work Program – Pittsfield
139 North Street, Suite 204, Pittsfield, MA 01201
413-442-2857
Description:
The program offers resume building, job search techniques and
on-the-job training to recipients of Transitional Assistance for Families
with Dependent Children (TAFDC). The participant is on CPM
payroll for a minimum of eight weeks and the employer pays a
portion of payroll to CPM during that time. Evaluation is done every
two weeks involving employer and participant. After eight weeks,
the participant becomes a regular employee.
Services:
Employment Preparation, Job Finding Assistance,
Welfare to Work Programs
Berkshire Vocational Services of Meridian Associates
141 North Street, Suite 7, Pittsfield, MA 01203
413-448-5356 ext. 17
www.berkshirenonprofits.com
Description:
Prepares workers with disabilities for community job search.
Includes interest testing, development of resumes, and training
in interviewing techniques. Arranges interviews for various
entry-level and semi-skilled openings, provides a skills trainer
(job coach) to assist with on-the-job training, long term follow-up
and advocacy for pay raises, promotions, or job changes.
Services:
Job Finding Assistance, Job Situations, Job Training,
Vocational Rehabilitation
BerkshireCareers Website
www.berkshirecareers.com
Description:
Job search website. Search local job listings,
create and post a resume.
Berkshire Jobs Website
www.berkshirejobs.com
Description:
Job search website. Search for jobs, post a resume.
Girls Incorporated of the Berkshires
Gladys Allen Brigham Community Center, 165 East Street, Pittsfield MA 01201
413-442-5174
www.brighamcenter.org/girslinc.html
Description:
Girls Inc. offers innovative programs that help girls confront subtle
societal messages about their value and potential, and prepare
them to lead successful, independent, and fulfilling lives. Specific
national programs address resisting harmful substances, community
action, teen pregnancy prevention, science, math & technology,
sports and fitness, media messages, self-defense and violence
prevention, lifeskills, economic literacy and financial concepts. This
program serves girls ages 5-18, with a specific emphasis on teens.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
Q
SOCIAL SERVICE SUPPORT RESOURCES: PREGNANCY AND PARENTING
Pregnancy Support Services of Berkshire County
74 North Street, Pittsfield, MA 01201
413-443-7351
www.parentingdirectory.org/pregnancyservices.html
Description:
Free pregnancy tests, pregnancy termination counseling, referrals,
infant and maternity supplies as well as a 24-hour hotline.
Services are free and confidential.
Child Care Of The Berkshires, Inc.
210 State Street, P.O. Box 172, North Adams, MA 01247
413-663-6593
www.ccberkshire.org
Description:
Child Care of the Berkshires operates five licensed child
care centers across Berkshire County, as well as a system
of family child care providers and a program for young parents.
CCB also manages a child-care resource and referral agency
that assists families in finding and paying for child care.
Berkshire Center for Families and Children (BCFC)
480 West Street, Pittsfield, MA 01201
413-448-8281
220 Russell Street, Suite 200, Hadley, MA 01035
413-584-5690
Description:
BCFC offers support services including early childhood
education, child care sites, parenting education, teen
living programs, and family skill building.
Family Planning Council
100 Wendell Avenue, Pittsfield, MA 01201
413-443-2844
Description:
The Family Planning Council offers anonymous testing for
sexually transmitted diseases, family planning and medical
services including pap smear and comprehensive physicals.
Resources for Childcare
152 North Street, Suite 230, Pittsfield, MA 01201
413-443-7869, 877-443-7830
www.resourcesforchildcare.net
Description:
County-wide information and referral
program for childcare resources.
SOCIAL SERVICE SUPPORT RESOURCES: MENTAL HEALTH/COUNSELING/SUBSTANCE ABUSE
Patrick Miller Youth Substance Abuse Program
Brien Center
1 Fenn Street, 3rd Floor, Pittsfield, MA 01201
413-499-0412, 800-252-0227
www.briencenter.org
Northern Berkshire Counseling Center
25 Marshall Street, North Adams, MA 01247
413-664-4541, 413-664-4018
Description:
Berkshire Mental Health offers diagnosis and assessment,
psychopharmacology, counseling and psychotherapy,
and consultation with social agencies.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
Berkshire Medical Center
725 North Street, Pittsfield, MA 01201
413-447-2000
www.berkshirehealthsystems.org
Description:
Berkshire Medical Center offers emergency medicine,
family medicine, internal medicine, neurosurgery,
OB/GYN, psychiatry, and substance abuse treatment.
Hill Crest Hospital
165 Tor Court, Pittsfield, MA 01201
413-443-4761
www.berkshirehealthsystems.org/body.cfm?id=1153&oTopID=1153
North Adams Regional Hospital
71 Hospital Avenue, North Adams, MA 01247
413-664-5000
www.nbhealth.org
Description:
Northern Berkshire Healthcare offers acute and sub-acute
healthcare services, including 24-hour Emergency Center care.
North Adams Regional Hospital – Greylock Pavilion (psychological services)
413-664-5368
Description:
North Adams Regional Hospital offers inpatient psychiatric services
at Greylock Pavilion, including secure inpatient hospitalization.
The unit also provides psychiatric services to adolescents. Greylock
Pavilion is equipped to provide medical care if needed. Services
also include a Dual Diagnosis Track for individuals struggling with
a psychiatric illness in addition to alcohol and/or drug addiction.
Options for Youth
80 North Street, Pittsfield, MA 01201
413-499-2422, 413-496-9671
www.parentingdirectory.org
Description:
Outreach, case management, counseling and family therapy
for adolescents aged 9 -18 and their families.
Brien Center for Mental Health and Substance Abuse Services
Substance Abuse Services
1 Fenn Street, Suite 4, Pittsfield, MA 01201
413-499-0412
24 hour crisis hotline: 1-800-252-0227
www.briencenter.org
Description:
The Brien Center for Mental Health offers substance abuse
treatment services including outpatient, partial hospitalization
and day treatment. They offer groups for adolescents, persons
with co-occurring mental and substance abuse disorders,
individuals with DUI/DWI offenses, and criminal justice clients.
The accept Medicaid, Medicare, and private health insurance,
and offer a sliding fee scale based on income and other factors.
Alcoholics Anonymous: Berkshire Intergroup
Hotline: 413-443-0212
www.westernmassaa.org/AA_meetings_Berkshires.html
Al-Anon and Alateen Family Groups
413-445-5852 (24 hr info)
www.al-anonberkshire.org
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
SOCIAL SERVICE SUPPORT RESOURCES: HEALTH CARE
Berkshire Medical Center (BMC)
725 North Street, Pittsfield, MA 01201
413-447-2000
www.berkshiremedicalcenter.net
Bright Horizon Affiliated with Berkshire Medical Center (Day Care Center)
413-447-2942
Description:
BMC’s services include behavioral health services, community
health education and free screenings, in-patient and out-patient
rehabilitation and a 24-hour emergency and trauma care
department. The hospital runs specialized support groups,
most of which are open to the community.
Community Health Programs Neighborhood Health Center
510 North Street, Suite 18, Pittsfield, MA 01201
413-447-2351
www.communityhealthprograms.org
Description:
The Neighborhood Health Center, affiliated with Berkshire Medical
Center, offers general medical treatment. For STD testing, call
413-447-2654. For Mental Health services including counseling
and 24-hour crisis intervention: 333 East Street, 413-499-0412.
Child and Adolescent Services
1 Fenn Street, 3rd Floor, Pittsfield, MA 01201
413-499-0412
www.briencenter.org
Description:
Child and Adolescent Services provides mental health
services to children, adolescents and their families.
Berkshire Center for Families and Children (BCFC)
480 West Street, Pittsfield, MA 01201
413-448-8281, or 888-742-7443
www.berkshirechildren.org
Description:
BCFC offers a range of family support services including
early childhood education, child care sites, parenting
education and a teen living programs.
North Adams Regional Hospital (NARH)
71 Hospital Avenue, North Adams, MA 01247
413-664-5000
www.nbhealth.org/NARH
Description:
NARH provides primary care services, specialty physician services,
and diagnostic and treatment services as well as medical/surgical
care, full maternity services, and an inpatient psychiatric unit.
CHP Health Center
Fairview Hospital, 29 Lewis Avenue, 4th Floor, Great Barrington, MA 01230
413-528-8580
www.communityhealthprograms.org/pg_nhc.php
SOCIAL SERVICE SUPPORT RESOURCES: DOMESTIC VIOLENCE/RAPE/SEXUAL ASSAULT
Women’s Services of Western Mass, Inc.
146 First Street, Pittsfield, MA 01201
413-499-2425
Hotline: 413-443-0089
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
Elizabeth Freeman Center
Sexual Assault Prevention & Survivor Program
43 Francis Avenue, Pittsfield, MA 01201
413-499-2425
Toll-Free: 1-866-401-2425
Spanish Toll-Free: 1-800-223-5001
Description:
The Elizabeth Freeman Center provides counseling,
advocacy, vocational and economic services to
survivors of domestic violence and sexual assault.
SOCIAL SERVICE SUPPORT RESOURCES: HOUSING, HUNGER AND HOMELESSNESS
Berkshire Food Project
1st Congregational Church, 134 Main Street, North Adams, MA 01247
413-664-7378
www.berkfoodproj.org
Description:
Berkshire Food Project provides free meals 5 times a week
Monday through Friday at the First Congregational Church
in North Adams. Meals are served at noon, and individuals
are encouraged to arrive 15 minutes early. The Berkshire Food
Project, along with Project Bread, is working to increase the
enrollment and awareness of the Food Stamp Program through
application assistance and Project Bread’s online food stamp
application. This program, in partnership with the Department
of Transitional Assistance, gives eligible applicants a convenient
and secure way to access benefits online.
Berkshire Key Emergency Shelter
369 West Street, Pittsfield, MA 01201
413-442-1503
www.parentingdirectory.org/justforTeens.html
Description:
Key Emergency Shelter is a free emergency shelter for
young people aged 11-17 who are having problems at home
or at school. Shelter Care programs are available to youth
who are runaways, truants, and/or abused or neglected,
and placement may last up to 90 days. Specific services
include counseling, family work, behavior stabilization,
assessment, life-skills, education, counseling.
Residential treatment services are also available in small,
community-based settings in a female, male or co-ed environment.
Duration of treatment typically ranges from three months to
18 months. These highly structured programs include family work,
pro-social life skills training, education, assessment and counseling.
Youth can be referred to residential treatment by child welfare,
mental health providers, juvenile justice and educational systems.
Key Emergency Shelter also runs Juvenile Justice programs, including
group homes and detention programs for female and male
offenders and a federally funded overnight alternative lock-up
facility for youths making a court appearance. Available services
include behavior stabilization, education, assessment, counseling,
and life skills.
Food Bank Of Western Mass
P.O. Box 160, Hatfield, MA 01038
97 North Hatfield Road, Hatfield, MA 01038
413-247-9738, 1-800-247-9632
www.foodbankwma.org/assistance.htm
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
Women, Infants & Children (WIC)
1-800-WIC-1007 (1-800-942-1007)
www.mass.gov/wic
Description:
WIC is a nutrition program that provides nutrition
and health education, healthy food and other services
at no cost to eligible Massachusetts families.
Local WIC offices
Berkshire County North: 413-445-9429
Berkshire County South: 413-528-0457
Berkshire Community Action Council
1531 East Street, Pittsfield, MA 01201
413-445-4503
Satellite Offices:
85 Main Street, North Adams, MA 413-663-3014
8 Castle Street, Great Barrington, MA 413-528-1947
www.bcacinc.org
Description:
Berkshire Community Action Council operates a shelter for
homeless families, fuel assistance and weatherization programs
for income eligible families, transportation for children to and from
day care, emergency food pantry, a SHARE grocery program.
They also offer an emergency family shelter and transitional
housing, employment and training services and a “Fresh Start
Banking” Program.
Berkshire County Regional Housing Authority
150 North Street, Suite 42, Pittsfield, MA 01201
413-443-7138
www.berkshirehousing.com/bh/BCRHA.htm
Description:
The Berkshire County Regional Housing Authority offers a mediation
program offers tenant/landlord counseling and mediation to both
tenants and landlords. They also offer housing program which
provides housing search assistance to either assist homeless
individuals or individuals who are at risk for experiencing
homelessness. The program also provides case-management
services and assists people trying to find affordable housing.
There are no fees for programs.
The Pittsfield Housing Authority
65 Columbus Avenue, Pittsfield, MA 01201
413-443-5936
www.pittsfieldhousing.org
Description:
The Pittsfield Housing Authority administers both
public housing and section 8 programs.
First Call for Help
Franklin County: 106 Federal Street, Greenfield, MA 01301
413-475-1570
Hampshire County: 56 Vernon Street, Northampton, MA 01060
413-582-4237, 1-800-339-7779
North Quabbin: 167 South Main Street, Orange, MA 01364
978-544-8091
www.communityaction.us/?id=368
Description:
For information about food assistance, heating oil,
housing, health care, and much more.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
SOCIAL SERVICE SUPPORT RESOURCES: IMMIGRANT/REFUGEE
New American Citizenship Coalition
First Baptist Church, 88 South Street, Room B07, Pittsfield, MA 01201
413-445-4881
www.abeged.com/ABE_Services_BerkCty.html#NACC
Description:
The New American Citizenship Coalition offers oral citizenship
exam preparation for immigrants, which is offered at no cost.
The Coalition also makes referrals to free ESOL classes or tutors.
Northern Berkshire Adult Basic Education Program
375 Church Street, North Adams, MA 01247
413-662-5314
www.abeged.com
Description:
The Northern Berkshire Adult Basic Education
Program offers free ESOL classes
Pittsfield Adult Learning Center
10 Lyman Street, Pittsfield, MA 01201
413-499-9530
http://mail.pittsfield.net/adulted
Description:
Offers free GED and ESOL classes to
Massachusetts residents aged 16 and older.
Literacy Volunteers of Berkshire County
1 Wendell Avenue, Pittsfield, MA 01201
413-499-9487
www.abeged.com/ABE_Services_BerkCty.html#LVBCI
Description:
Offers Pre-GED and ESOL classes to individuals
aged 16 and older who are out of school.
SOCIAL SERVICE SUPPORT RESOURCES: LEGAL RESOURCES
Western Mass. Legal Services Inc. (WMLS)
152 North Street, Pittsfield, MA 01201
413-499-1950
Description:
Western Mass Legal Services (WMLS) offers free legal advice
and representation to income eligible residents in civil legal matters
regarding public benefits, housing, and disability. The housing unit
helps tenants facing eviction, mainly from public and subsidized
housing. WMLS also handles an assortment of government benefits
cases including TAFDC, Food Stamps, MassHealth, EAEDC,
Veterans’ Services and emergency shelter. WMLS also to assists
victims of domestic violence with family law, housing, income,
and financial planning matters, as well as formulating and
executing a safety plan. WMLS also provides various types
of representation in employment law.
www.MassLegalHelp.org
Description:
Listing of civil (non-criminal) legal services
and programs in Massachusetts.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
SOCIAL SERVICE SUPPORT RESOURCES: TRANSPORTATION
Berkshire Rides
6 West Main Street, North Adams, MA 01247
413-664-0300
www.berkshirerides.org
Berkshire Regional Transit Authority
1 Columbus Avenue, Pittsfield, MA 01201
1-800-292-BRTA (1-800-292-2782)
www.berkshirerta.com
Berkshire Regional Transit Authority
67 Downing Industrial Parkway, Pittsfield, MA 01201
413-499-2782
www.berkshireta.com/humantran.php
Description:
Provides free transportation for people who are
transitioning from public assistance to work.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
Franklin/Hampshire
Q
EDUCATIONAL RESOURCES: ALTERNATIVE EDUCATION
Alternative Classroom
1062 Pleasant Street, Athol, MA 01331
978-341-2490
Collaborative Education Group
1 Lennox Avenue, Greenfield, MA 01301
413-772-1350
Description:
Collaborative Education Group serves students in grades 9, 10, 11
who have been frequently truant, have been involved with DSS or
DYS, are currently parenting, have a poor academic record or are
returning from dropping out or who have been suspended.
In addition to core academic classes, the program offers academic
remediation or tutoring, behavior management training, community
college participation, conflict resolution training, crisis intervention,
drug/substance abuse prevention, elective classes, counseling, life
sills training, parent/family involvement, peer mediation, referrals to
external counseling, school-based work and learning, social skills
training, technology-based instruction.
Hours:
Before School
Hampshire – Mt. Tom Academy
97 Hawley Street, Northampton, MA 01060
413-586-4900
Description:
Located on the campus of Holyoke Community College, Mt. Tom
Academy offers an alternative route to high school graduation. The
program is designed for 11th and 12th grade students who have
not been successful in a traditional high school setting. The program
encourages independent study using computer-assisted coursework,
study and mastery goals that are customized weekly, vocational
assessment, and counseling.
Ralph C Mahar-Integrated Learning Center
507 South Main Street, Orange, MA 01364
978-544-2920
Grades Served: 9, 10, 11, 12
Component:
Behavior Management Training, Community College Participation,
Crisis Intervention, Drug/Substance Abuse Prevention, In-House
Counseling, Peer Mediation, Referrals to External Counseling,
School-Based Work and Learning
Hours:
After School – Afternoon
EDUCATIONAL RESOURCES: GED PROGRAMS
The Literacy Project
1 Brewster Court #1, Northampton, MA 01060
413-584-6755
Pioneer Valley Adult Education Center: 413-584-6755
www.literacyproject.org
Description:
The Literacy Project of Northampton and The Pioneer Valley
Adult Education Center offer free classes in basic reading,
writing, math, and GED preparation. Students attend classes
for an average of six hours per week.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
The Charboneau Learning Center
15 Bank Row, Suite D, Greenfield, MA 01301
413-774-3935
www.literacyproject.org/charboneau.html
Even Start
90 Federal Street, Greenfield, MA 01301
413-773-9309
34 N Main Street, Suite 2, Orange, MA 01364
978-544-6235
17 New South Street, Northampton, MA 01060
413-584-9599
www.parentingdirectory.org/AdultEducation.html
Franklin-Hampshire Career Center
One Arch Place, Greenfield, MA 01301
413-774-4361
www.fhcc-onestop.com
Literacy Project in Amherst
742 Main Street, Amherst, MA 01002
413-259-1663
www.literacyproject.org
EDUCATIONAL RESOURCES: POST-SECONDARY EDUCATION
Greenfield Community College (GCC)
One College Drive, Greenfield, MA 01301
413-775-1000
www.gcc.mass.edu
Description:
GCC’s academic programs prepare students to enter a variety
of occupational fields or enable students to transfer to 4-year
colleges and universities. Associate degree programs require
at least 60 credits of coursework; certificate programs require
up to 42 credits of coursework.
Holyoke Community College (HCC)
303 Homestead Avenue, Holyoke, MA 01040
413-538-7000
www.hcc.edu
Description:
HCC offers two degrees: the Associate in Arts (A.A.) and the
Associate in Science (A.S.), as well as many certificate options.
HCC offers small class sizes, flexible course times, and
opportunities to learn from home. Many programs contain
internship or co-op opportunities.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
Q
EMPLOYABILITY RESOURCES: CAREER CENTERS
Franklin-Hampshire Career Centers
178 Industrial Drive, Suite 1, Northampton, MA 01060
413-586-6506
One Arch Place, Greenfield, MA 01301
413-774-4361
131 West Main Street, Suite 2, Second Floor, Orange, MA 01364
978-544-3506
www.fhcc-onestop.com
Description:
The Franklin Hampshire Career Center provides employment,
training and education services including job search assistance
and access to online job listings, career counseling, coaching
and workshops on job search skills and strategies, access to
computers, reference materials, and resume building software
One Stop Career Center Resources Website
www.fhcc-onestop.com/jobseekers/jobseekers
Description:
Website offers job search resources
EMPLOYABILITY RESOURCES: WORKFORCE INVESTMENT BOARDS (WIB)
Franklin/Hampshire REB
One Arch Place, Greenfield, MA 01301
413-773-1835, 413-784-1765
www.fhcc-onestop.com/reb.html
Description:
Youth employment resources are available online at
www.fhyouth.org. The website includes a Youth
Mapping Database, a list of employers who accept online
applications and a list of nationwide job search engines.
EMPLOYABILITY RESOURCES: OTHER EMPLOYMENT AND TRAINING RESOURCES
Supported Work Program – Greenfield
91 Main Street, Greenfield, MA 01301
413-773-5195
Description:
The Supported Work program offers resume building, job search
techniques and on-the-job training to recipients of Transitional
Assistance for Families with Dependent Children (TAFDC).
Participants are on CPM payroll for at least 8 weeks, during
which time and the employer pays a portion of payroll to CPM.
Every 2 weeks, the participant is evaluated and, after eight
weeks, becomes a regular employee.
Hours:
Monday through Friday, 8:30 a.m. – 5:00 p.m.
Languages:
English, Haitian Creole, Portuguese, Russian, Spanish
The Performance Project
P.O. Box 1173, Northampton, MA 01061
413-586-4960
www.performanceproject.org
Description:
The Performance Project creates works of theater, movement
and spoken word through self-reflection and social analysis.
The Performance Project also provides peer support in
addressing re-integration issues.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
Community Action Youth Programs
Franklin County: 393 Main Street, Greenfield MA 01301
413-774-2318
Hampshire County: 56 Vernon Street, Northampton, MA 01060
413-582-4230
North Quabbin: 167 South Main Street, Orange, MA 01364
978-544-5423
www.communityaction.us
Description:
Community Action Youth Programs inspires young people to build
communities in partnership with guiding adults. We provide free
youth development programs for young people, ages 9-21, in
Hampshire County, Franklin County, and the North Quabbin
region. We specialize in leadership development, community
service, employment readiness, and diversity support (including
gender, sexual orientation, and ethnicity).
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
Q
SOCIAL SERVICE SUPPORT RESOURCES: PREGNANCY AND PARENTING
Healthy Families Program
152 North Street, #135, Pittsfield, MA 01201
413-445-4324
393 Main Street, Greenfield, MA 01301
413-376-1168
8 Trumbull Road, Northampton, MA 01060
413-584-5690 ext. 130
Tapestry Health
Northampton: 16 Center Street, 4th Floor, Northampton, MA 01060
413-582-0192, 413-586-2539
Amherst: 27 Pray Street, Amherst, MA 01002
413-548-9992
www.tapestryhealth.org
Description:
Tapestry Health provides reproductive health services, education,
outreach and advocacy. Tapestry also provides HIV counseling
and testing, hepatitis A & B vaccinations, needle exchange,
referrals for substance abuse treatment and counseling, and testing
and treatment for sexually transmitted infections. Tapestry administers
the Women, Infants and Children (WIC) nutrition program.
Berkshire Children and Families
220 Russell Street, Suite 200, P.O. Box 343, Hadley, MA 01035
413-584-5690
480 West Street, Pittsfield, MA 01201
413-448-8281 or 888-742-7443
www.berkshirechildren.org
Description:
Programs include a child care center and resources
as well as a family counseling center.
Family Outreach of Amherst
401 Main Street, Suite 12, Amherst, MA 01002
413-549-5548
www.chd.org/familyoutreach
Description:
Family Outreach provides crisis intervention, case management
and advocacy, as well as information and referrals. Family
Outreach of Amherst provides services to ensure that basic needs
such as housing, food, and heat are met, and also offers additional
services such as parenting support, job training, education and
therapeutic interventions.
Child Care Outlook
393 Main Street, Greenfield, MA 01301
413-772-2177
Franklin: 413-772-2177
N. Quabbin: 413-745-1782
Hampshire: 413-387-1210
www.communityaction.us/index.php?id=364
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
The Family Learning Center
90 Federal Street, Greenfield MA 01301
413-475-1550
www.communityaction.us/index.php?id=373
Description:
The Family Learning Center is a comprehensive family literacy
program for parents with children under 5 years old who do not
have a high school diploma or GED. Parents participate in adult
education classes computer lab and other parenting and literacyrelated activities while their infants and young children play and
learn with other children in an on-site Early Head Start program.
Family literacy is also supported at home through home visits.
SOCIAL SERVICE SUPPORT RESOURCES: MENTAL HEALTH/COUNSELING/SUBSTANCE ABUSE
Baystate Franklin Medical Center
164 High Street, Greenfield, MA 01301
413-774-5411, 1-800-562-0112
www.baystatehealth.com/Baystate/fmc
Description:
Baystate Franklin Medical Center provides adult
and pediatric voluntary and involuntary care including
day programs and substance abuse programs.
ServiceNet, Inc.
129 King Street, Northampton, MA 01060
413-585-1300
www.servicenetinc.org
Description:
ServiceNet offers mental health and substance abuse
counseling, and has outpatient substance abuse clinics
in Northampton, Greenfield and Chicopee.
Servicenet Emergency Services
131 King Street, Northampton, MA 01060
413-586-5555, 1-800-322-0424
Description:
The Clinical Services Division offers mental health and substance
abuse treatment. Child and Adolescent services include Pathways,
an after-school treatment program and alternative to out-of-home
placement for youth in crisis, aged 8 -18, in Northampton and
Greenfield; Counseling and medication management for
adolescents served by Northeast Center for Youth and Families
in Massachusetts; Easthampton Youth Outreach (Counseling and
case management services to at risk youth); and a Wrap Around
Outreach Program which provides flexible, intensive outreach
for children and adolescents aged 8 -19 with emotional problems
who reside in Hampshire County.
Acute Services include; Emergency Services, a 24-hour crisis
line, suicide assessments, phone follow-up, and evaluations for
hospitalization, Crisis Stabilization and Respite, an eight-bed
community-based program providing an alternative to
hospitalization and step-down from inpatient psychiatric units.
Mt. Tom Center for Mental Health and Recovery
40 Bobala Road, Holyoke, MA 01040
413-536-5473
Crisis Line: 413-733-6661
www.bhninc.org/mount-tom-center
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
Behavioral Health Network – Northampton Juvenile Court Clinic
42 Gothic Street, Northampton, MA 01060
413-584-7686
Behavioral Health Network – Greenfield Juvenile Court Clinic
106 Main Street, Greenfield, MA 01301
413-775-0014
www.bhninc.org/forensic-mental-health-services.html
Description:
Juvenile Court Clinic programs provide evaluations, consultations
and case management to the Juvenile courts in Hampden,
Hampshire and Franklin County. The court clinic staff also
facilitates groups for adolescents.
Suicide: Crisis Services at Franklin Medical Center
413-774-5411 or 800-562-0112
www.fhyouth.org/getsupport.html
Mt. Tom’s Crisis Line
413-536-2251
Servicenet Emergency Services
1-800-322-0424
Local Servicenet Emergency: 413-586-5555
www.suicidehotlines.com/massachusetts.html
Cooley- Dickenson Hospital
30 Locust Street (Route 9), Northampton, MA 01061
413-582-2000
www.cooley-dickinson.org/splash.php
Description:
Emergency care is available 24-hours a day,
7 days a week. Inpatient and outpatient behavioral
health services are also available.
SOCIAL SERVICE SUPPORT RESOURCES: HEALTH CARE
The Desmond Callan Community Health Center
450 West River Street, Orange, MA 01364
Medical: 978-544-7800
Dental: 978-544-1576
www.chcfc.org/sites.html
Description:
Services include medical, dental, and mental health treatment.
Hours:
Monday, Tuesday, Wednesday and Friday, 8:00 a.m. – 5:00 p.m.
Thursday, 1:00 p.m. – 9:00 p.m.
Community Health Center of Franklin County
338 Montague City Road, Turners Falls, MA 01376
413-772-3748
www.chcfc.org/sites.html
Description:
Services include primary care, including physical exams,
gynecological exams, urgent care, disease management,
diagnostic screenings, and laboratory services. They also offer
individual and group counseling and case management services
for primary care patients. They will assist patients with applications
for public health programs such as MassHealth, Commonwealth
Care, Children’s Medical Security Plan, and Free Care.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
Tapestry Health
413-586-2016
1-800-696-7752
Northampton: 413-586-2539
Amherst: 413-548-9992
Description:
Tapestry Health provides health services and advocacy,
reproductive health care and HIV counseling and testing.
Tapestry Health provides affordable health care to the
uninsured and underinsured, and services are available
on a sliding scale fee basis. In addition, Tapestry accepts
MassHealth, and private insurance.
Hampshire Health Access
56 Vernon Street, Northampton, MA 01060
413-582-4230
Health Care Project
45-58 Pomeroy Terrace, P.O. Box 203, Northampton, MA 01061
413-586-0057
Hilltown Community Health Centers
Worthington Health Center
58 Old North Road, Worthington, MA 01098
413-238-5511
www.hchcweb.org
Description:
Saturday hours are available for Medical and Behavioral Health
services, and there is 24-hour coverage for all emergencies.
Huntington Health Center
73 Russell Road, Huntington, MA 01050
413-667-3009
www.hchcweb.org
Description:
Saturday hours are available for Medical and Behavioral Health
services, and there is 24-hour coverage for all emergencies.
Gateway Family Center
P.O. Box 444, 9 Russell Road (Route 20), Huntington, MA 01050
413-667-2203
Gateway School-Based Health Center
Gateway Regional Middle/High School, 12 Littleville Road, Huntington, MA 01050
413-667-0142
www.hchcweb.org
Description:
Behavioral health services available through Hilltown Community
Health Centers include individual, family and group counseling
for adults and adolescents, as well as substance abuse treatment.
They accept Medicare and Medicaid, as well as most HMOs.
Reduced rates and/or free care are available to individuals who
meet income guidelines.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
SOCIAL SERVICE SUPPORT RESOURCES: DOMESTIC VIOLENCE/RAPE/SEXUAL ASSAULT
New England Learning Center for Women In Transition (NELCWIT)
479 Main Street, P.O. Box 520, Greenfield, MA 01302
413-772-0871
Domestic violence hotline: 413-772-0806, 1-888-249-0806
For assistance in Spanish: 413-772-0871 ext. 109
SAFEPLAN Program: 413-772-0806, 1-888-249-0806
www.nelcwit.org
Description:
The New England Learning Center for Women In Transition offers
counseling, safe homes, advocacy, and education to women and
children who have survived domestic violence or sexual abuse.
NELCWIT is also a rape crisis center offering a rape crisis hotline,
support, advocacy and counseling to women, girls, men, and boys
who have survived sexual assault. NELCWIT also will send an
advocate to Franklin Medical Center to offer support and advocacy
for survivors of sexual assault, 24-hours a day, 7 days a week.
Counselors are offer counseling as well as advocacy with the
police, the courts, and the District Attorney’s office. NELCWIT
offers support groups and bi-lingual assistance in Spanish.
Project SAFEPLAN is a court advocacy program which helps
victims to understand their legal options, obtain a restraining order,
develop comprehensive individual safety plans, obtain referrals to
domestic violence programs, social services, and criminal justice
agencies or attorneys as needed. Advocates will accompany
victims to court.
NELCWIT’s Child Safe counselors offer services for children aged
3-17 who have been victims of or have witnessed violence or
sexual assault. The counselors can meet with the children at our
offices or in the child’s home or school, and can also work with
non-offending parents.
Safe Passage
43 Center Street, Suite 304, Northampton, MA 01060
413-586-1125 ext. 16
Hotline: 413-586-5066
Toll-Free: 1-888-345-5282
www.safepass.org
Description:
Safe Passage provides support and advocacy services for women
and children who have experienced domestic violence, including
a 24-hour hotline which offers emotional support, help during
a crisis, safety planning, information and referrals. Appointments
with Counselor/Advocates are available Monday through Friday
from 9:00 a.m. – 4:00 p.m. as well as on a walk-in basis. Safe
Passage also offers weekly support groups for women who have
experienced domestic violence. The drop-in support group, held
every Tuesday from 10:00 a.m. – 12:00 p.m, is open to all
women who have experienced domestic violence. There is also
a shelter program for families fleeing from domestic violence.
Program services include food, clothing, emergency funds,
and other basic necessities. Safe Passage’s Legal Referral Panel
matches women who have experienced domestic violence
with attorneys who can provide legal representation on civil
cases (primarily divorce, custody, and immigration) at no cost
to income eligible women.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
Everywoman’s Center
221 Stockbridge Road, Amherst, MA 01003
413-545-0883, 413-577-0752
24 hr rape crisis hotline: 413-545-8000
888-337-0800
www.umass.ed.ewc
Description:
Everywoman’s center offers 24-hour rape crisis services.
Counselor/advocates provide information, support, crisis
intervention and medical and legal advocacy for survivors
of rape and sexual assault. Walk-in hours are Monday
through Friday from 8:30 a.m. – 4:00 p.m.
YWCA of Northampton
6 Myrtle Street, Northampton, MA 01060
413-586-6807
Abuse and Rape Crisis Hotline (ARCH)
413-733-7100, 413-562-1920
Necessities/Necesidades
123 Hawley Street, Northampton, MA 01060
413-586-1125
1-888-345-5282 (Spanish)
SOCIAL SERVICE SUPPORT RESOURCES: HOUSING, HUNGER AND HOMELESSNESS
ServiceNet, Inc.
129 King Street, Northampton, MA 01060
413-586-8680, 413-585-1300
www.servicenetinc.org
Description:
ServiceNet offers mental health and substance abuse counseling,
and has outpatient substance abuse clinics in Northampton,
Greenfield and Chicopee. ServiceNet also runs a program
called Pathways which is an after-school treatment program
and alternative to out-of-home placement for youth in crisis
aged 8-18 in Northampton and Greenfield.
Shelter and Housing Services (a program of ServiceNet)
129 King Street, Northampton, MA 01060
413-582-4284
Local WIC offices
Franklin County/Hampshire/North Quabbin: 393 Main Street, Greenfield, MA 01301
413-376-1160
Berkshire North: Hillcrest Hospital, 165 Tor Court, Pittsfield, MA 01201
413-445-9429
Berskhire South: 94 West Street, Great Barrington, MA 01230
414-376-1160
Holyoke/Chicopee: 300 High Street, Holyoke, MA 01040
413-534-2460
Springfield North: 1985 Main Street, Springfield, MA 01103
413-737-8868
Springfield South: 1139 Main Street, Springfield, MA 01103
413-693-1029
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
Center for Self Reliance
3-1/2 Osgood Street, Greenfield, MA 01301
413-773-5029
www.communityaction.us
West County Food Pantry
7 Main Street, Shelburne Falls, MA 01370
413-773-5029
www.communityaction.us
Franklin County Community Meals Program
PO Box 172, Greenfield, MA 01302
413-772-1033
www.fccmp.org
Description:
Meals are served at the following locations: Mondays at
Our Lady of Peace in Turners Falls, Tuesdays and Wednesdays
at the Second Congregational Church in Court Square,
Greenfield, Mondays and Thursdays at the Bethany Lutheran
Church on Cheney Street in Orange.
Hours:
Doors open at 5:00 p.m. and all meals are served at 5:30 p.m.
Food Stamps
Greenfield Transitional Assistance Office, 116 Arch Place, Suite 2A, Greenfield, MA 01301
413-772-3400, 978-249-3242
www.gettingfoodstamps.org
Amherst Survival Center
1200 North Pleasant Street, P.O. Box 9629, North Amherst, MA 01059
413-549-3968
www.amherstsurvival.org
Description:
Meals served Monday, Tuesday, Thursday and Friday,
12:00 p.m. – 1:00 p.m. Groceries are distributed
Monday, Tuesday and Friday, 11:00 a.m. – 3:00 p.m.;
Thursday, 11:00 a.m. – 7:00 p.m. Fresh produce distribution
at 11:00 a.m. Service is limited to residents of Amherst and
communities without food pantries. The service can be used
once a month. The center also provides free used clothing.
Easthampton Community Center Food Pantry
12 Clark Street, Easthampton, MA 01027
413-527-5240
www.parentingdirectory.org/foodbanks.html
Edwards Church MANNA Soup Kitchen
297 Main Street, Northampton, MA 01060
413-584-5500
Description:
Meals are served Wednesdays at 6:00 p.m.
and Saturdays at 11:30 a.m.
First Congregational Church – Amherst
165 Main Street, Amherst, MA 01002
413-253-3456
www.firstchurchamherst.org
Description:
Serves free meals Saturdays and Sundays at 12:00 p.m.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
1st Baptist Church Food Pantry – Amherst
434 North Pleasant Street, Amherst, MA 01002
413-549-3596
www.fbcamherst.org/food_pantry
Description:
Groceries are distributed Wednesdays from 2:00 p.m. – 5:00 p.m.
Limited to residents of Amherst and nearby communities.
Lorraine’s Soup Kitchen
35 Center Street, Chicopee, MA 01013
413-592-9528
www.lorrainessoupkitchen.com
Description:
Meals are served Monday through Friday, 5:00 p.m. – 6:15 p.m.
Groceries are distributed Monday, Wednesday and Friday,
10:00 a.m. – 2:00 p.m. Program is limited to residents of
Chicopee, and can be used every 2 months. Bring photo ID,
rent receipt (or proof of residence), proof of children and proof
of income such as MassHealth card.
St. John’s Church – Northampton
48 Elm Street, Northampton, MA 01060
413-584-1757
www.stjohnsnorthampton.org
Description:
Free lunch Sundays from 11:30 a.m. – 1:00 p.m.
Lord’s Pantry at First Central Baptist Church
50 Broadway Street, Chicopee, MA 01020
413-592-5353
www.firstcentralbaptist.com
Description:
Groceries are distributed every Tuesday 9:00 a.m. – 11:00 a.m.
(The second Tuesday of every month groceries are distributed from
6:15 p.m. – 8:00 p.m.) Program is for Chicopee residents only,
and can only be used once a month. You must bring 2 forms of
proof that you are a Chicopee resident.
Northampton Survival Center
265 Prospect Street, Northampton, MA 01060
413-586-6564
www.thensc.org
Description:
Center offers food, clothing, and referrals for emergency assistance.
Hours:
Monday, Wednesday and Friday, 11:00 a.m. – 2:00 p.m.
Tuesday and Thursday, 4:00 p.m. – 7:00 p.m.
Grove Street Inn
91 Grove Street, Northampton, MA 01060
Day: 412-582-4262
Evening: 413-586-6001
www.grovestreetinn.org
Description:
The Inn shelters up to twenty men and women per night,
for a maximum stay of three months. A bed and three meals
per day are provided, along with staff support. There is often
waiting list. The Grove Street Inn is also open during the day.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
Stavros Center for Independent Living, Inc.
210 Old Farm Road, Amherst, MA 01002
413-256-0473
www.stavros.org
Description:
Stavros offers various programs and departments that offer services
and resources for people with disabilities including: Independent
Living Services, Transition to Adulthood, Personal Assistance
Services, Housing Services and Equipment Loan Program.
SOCIAL SERVICE SUPPORT RESOURCES: IMMIGRANT/REFUGEE
Center for New Americans
17 New South Street, Suite 301, Northampton, MA 01060
413-587-0084
www.cnam.org
Description:
The Center for New Americas offers classes in ESOL, citizenship,
and basic computer skills at sites in Northampton, Amherst,
and Greenfield. They also offer counseling and referral, and
individualized citizenship assistance. Services are offered in
French, Laotian, Moldovan, Russian, Spanish, Thai.
Hours:
Monday through Friday, 9:00 a.m. – 5:30 p.m.
International Language Institute
25 New South Street, Northampton, MA 01060
413-586-7569
www.ili.edu
Description:
Offers ESOL classes to residents of Franklin-Hampshire County.
Must be age 18.
The Reunion Center
2 Pine Street, Easthampton, MA 01027
413-529-0900
Description:
Offers free ESOL and GED classes.
ESL Center at the Jones Library
43 Amity Street, Amherst, MA 01002
413-259-3093, 413-259-3090
www.joneslibrary.org
Description:
The ESL Center offers free ESOL and
Citizenship classes to adult immigrants.
SOCIAL SERVICE SUPPORT RESOURCES: LEGAL RESOURCES
Center for Public Representation
22 Green Street, Northampton, MA 01060
413-586-6024
www.centerforpublicrep.org
Description:
The Center for Public Representation provides mental health
law and disability law services, although they do not typically
provide representation in individual cases.
Bar Advocate for Children and Women
20 Federal Street, Suite 4, Greenfield, MA 01301
413-773-9839
frnaklincountybar.org
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
Mass Justice Project
57 Suffolk Street, 4th Floor, Holyoke, MA 01040
1-800-639-1209, 413-533-2660
www.majp.org
Description:
Mass Justice Project is an intake information and referral
hotline and brief service legal services office. MJP also
coordinates a Volunteer Lawyers Service.
www.MassLegalHelp.org
Description:
Listing of civil (non-criminal) legal services
and programs in Massachusetts.
SOCIAL SERVICE SUPPORT RESOURCES: TRANSPORTATION
PVTA
413-586-5806, 1-877-779-PVTA (7882)
www.pvta.com
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
Hampden County
Q
EDUCATIONAL RESOURCES: ALTERNATIVE EDUCATION
Chicopee Academy
650 Front Street, Chicopee, MA 01013
413-594-3434
http://academy.chicopee.mec.edu
Description:
Chicopee Academy provides academic programs for both regular
and special education high school students who have not thrived
within a traditional high school setting. The program offers a
continuum of services for both short term and long term. Some
students attend a full day at the Chicopee Academy, some students
attend classes both at the Academy and their referring high school.
Springfield Academy for Excellence (S.A.F.E)
90 Berkshire Street, Springfield, MA 01151
413-313-4330
Hampden-Wilbraham – Alternative Learning Program
AlP Minnechaug Regional High School, 621 Main Street, Wilbraham, MA 01095
413-596-9011
Grades Served: 9, 10, 11, 12
Eligibility:
Frequent Truancy, Involved with DYS,
Poor Academic Record, Suspended
Holyoke Alternative Program
165 Sargeant Street, Holyoke, MA 01040
413-534-2014
www.hps.holyoke.ma.us
Grades Served: 5, 6, 7, 8, 9, 10, 11, 12
Eligibility:
Frequent Truancy, Involved with DSS, Involved with DYS, Suspended
Component:
Academic Remediation or Tutoring, Community Service –
Learning, Conflict Resolution Training, Core Academic
Classes, Crisis Intervention, Elective Classes, In-House
Counseling, Parent/Family Involvement
Hours:
Before School
Holyoke Community Charter School
2200 Northampton Street, Holyoke, MA 01040
413-533-0111
Description:
The curriculum is aligned with the Massachusetts Curriculum
Frameworks and is structured around core subjects of English,
mathematics, and Spanish, as well as social studies, science,
art, music, health, physical education, and computer literacy.
Early College High School (ECHS), Springfield Public Schools and Holyoke Community College
303 Homestead Avenue, Holyoke, MA 01040
413-552-2176
www.sps.springfield.ma.us/schoolsites/echs/default.asp
Description:
The Early College High School (ECHS) Diploma Plus program
is a two-year program built on the Diploma Plus model. ECHS
target population is students who have not yet passed one or both
sections of the MCAS. Accordingly, in addition to preparing for
postsecondary education, ECHS emphasizes academic remediation
and test preparation.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
EDUCATIONAL RESOURCES: GED PROGRAMS
Springfield Public Schools – Adult Education Center (OWL)
310 State Street, Springfield, MA 01109
413-787-7210
www.sps.springfield.ma.us/deptsites/owl/default.asp
Description:
The Adult Education Center offers G.E.D. classes on Tuesdays
and Thursdays; class sessions run for 20 weeks. A pre-test is
required before enrollment, and score of 400 Points or more
is necessary to register. Cost is $100 per semester. O.W.L.’s
philosophy is to provide the best available Adult Education courses
and GED testing so that individuals may obtain necessary skills to
enter the workforce or continue with post secondary education.
Read/Write/Now Adult Learning Center
204 Boston Road, Springfield, MA 01109
413-263-6839
www.springfieldlibrary.org/rwn/index.htm
Description:
The Center provides an adult basic education program
at no cost to participants. Classes are held at the Pine Point
branch of the Springfield library.
Springfield Technical Community College – ABE program
One Armory Square, Building 27, 1st Floor, Springfield, MA 01105
413-755-4300
www.stcc.edu/adulteducationcenter/adult_basic_education.asp
Description:
ABE classes are free of charge. Students are enrolled in a class
when there is space available, or placed on a waiting list. Students
study English grammar, math, reading, and writing skills. The Level
3 class, which prepares students for the GED, also includes
science, social studies, and literature. A GED Math Boot Camp
offers intensive math instruction. Textbooks are provided with funds
from the Massachusetts Department of Education. Classes are held
on Tuesdays and Thursdays from 5:30 p.m. – 8:30 p.m.
There is also a Transitions Program for students who want
to pursue college after obtaining a GED.
Gray House – Community Educational Support Program
22 Sheldon Street, Springfield, MA 01107
413-734-6696
www.springfieldlibrary.org/rwn/abe_gray.html
Description:
There are 3 ten-week sessions, which meet year round.
Classes are offered at no cost to participants. Program
capacity is approximately 30 ABE students, 20 ESOL
students and 5 GED students at any given time.
Hours:
8:00 a.m. – 5:00 p.m.
Holyoke Community College – GED Prep Program
303 Homestead Avenue, Holyoke, MA 01040
413-532-4900 ext. 130
www.hcc.edu/programs/adult.html
Description:
HCC offers GED, SAT, & LSAT Preparation Courses.
The HCC Adult Learning Center offers evening Basic Literacy
and Pre-GED and GED preparation classes at no charge. Classes
focus on reading, writing, math, reasoning, decision making and
test taking skills, as well as GED subject area knowledge.
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New England Farm Worker’s Council (NEFWC)
205 High Street, Holyoke, MA 01040
413-315-6139
www.partnersforcommunity.org/default/index.cfm/about-pfc/affiliates-programs/nefwc
1628-1640 Main Street, Springfield, MA 01103
413-272-2280
Description:
Program serves income eligible, out of school youth between
the ages of 16 -21. NEFWC offers a year round program
that helps youth who have dropped out of school either go
back to school, enter an alternative program, or prepare to
obtain their GED. The ultimate goal of the program is to help
young people obtain full time employment.
Puerto Rican Cultural Center
38 School Street, Springfield MA 01105
413-737-7450
Description:
LEAP Program- Latino Employment Assistance Program,
GED Preparation Program, ESOL program
Holyoke Adult Learning Opportunities (HALO) Center
57 Suffolk Street, Holyoke MA 01040
413-534-2026
www.juntoscollaborative.org
Description:
The HALO Center provides Beginning Literacy, ABE, Pre-GED
and GED services in English. We also provide Beginning and
Intermediate ESOL classes. Beginning Literacy- GED classes are
located at the Center for Excellence, 156 Cabot Street, Holyoke.
Valley Opportunity Council
Adult Education Programs
300 High Street, Holyoke MA 01040
413-612-0206
www.valleyopp.com
Description:
Adult Education Programs include: English as a second
language, adult basic literacy, Pre-GED, GED preparation,
citizenship instruction.
EDUCATIONAL RESOURCES: POST-SECONDARY EDUCATION
Free Application for Federal Student Aid (FAFSA)
1-800-4 FED-AID (1-800-433-3243)
www.fafsa.ed.gov
Springfield Technical Community College (STCC)
One Armory Square, Suite 1, P.O. Box 9000, Springfield, MA 01102
413-781-7822
www.stcc.edu
Description:
STCC is the only technical community college in Massachusetts.
STCC offers 75 academic programs.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
Urban League of Springfield, Inc.
765 State Street, Springfield MA 01109
413-739-7211
www.ulspringfield.org
Description:
The Higher Education Resource Center (HERC) at the Urban League
of Sprinfield is a free resource center for college and university
materials. Aspiring college students can use the resource center to
research colleges, financial aide opportunities, and scholarships.
HERC also offers SAT and college application fee waivers and
appointments with a Financial Assistance Advisor.
Springfield Technical Community College
One Armory Square, Suite 1, Springfield, MA 01102
413-781-7822
www.stcc.edu
Description:
The Adult Basic Education Program is available at three levels:
Adult Literacy (grade level equivalents: 0 - 4.9), Pre-GED (grade
level equivalents: 5 - 8.9), GED (grade level equivalents: 9 – 12).
Individuals must be at least 18, and not currently enrolled in school.
www.stcc.edu/adultedicationcenter/adult_basic_education.asp
“College Now” Dual Enrollment Program allows eligible high
school seniors to enroll in one STC credit course each semester
free of charge. Students are responsible for books, supplies and
transportation. Courses taken must be applicable to the high school
diploma. www.stcc.edu/collegenow
STCC offers numerous options for associate degree programs
(60 college-level credits), certificate programs (30+ credits) listed
at www.stcc.edu/academics/academicprograms.asp
Holyoke Community College
303 Homestead Avenue, Holyoke, MA 01040
413-538-7000
www.hcc.edu
Description:
Adult Learning Centers through HCC:
Downtown Holyoke (basic literacy, pre-GED, and GED
preparation) 413-532-4900 ext. 116
Ludlow Area Adult Learning Center (community based ABE
program that offers four levels of English for speakers of other
languages) All learners receive computer instruction, career
counseling, academic counseling and referrals as needed.
413-583-0320
Main Campus (GED preparation) 413-552-2320
HCC offers numerous options for associate degree programs
www.hcc.edu/programs/acad_degree.htm and certificates
www.hc.edu/programs/certificates.htm
Valley Opportunity Council
Educational Opportunity Center
35 Mt Carmel Avenue, Chicopee, MA 01013
413-612-0206
www.valleyopp.com
Description:
The EOC has a team of advisors who are prepared to help
adults investigate college level study opportunities. The EOC
staff can assist you with locating schools and applying for
admission and financial aid. The latest web technologies
are available in their new office.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
ACCESS Springfield Promise Program
STCC, One Armory Square, PO Box 9000, Suite 1, Springfield, MA 01102
413-755-4907
www.accessedu.org
Description:
ACCESS works to ensure that all young people have the financial
information and resources necessary to achieve their dreams of
a higher education. ACCESS raises awareness about college
affordability, guides students and families through the financial
aid process, and helps academically prepared students secure
the resources they need to achieve a college degree.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
Q
EMPLOYABILITY RESOURCES: CAREER CENTERS
Future Works Career Center
STCC Technology Park, 1 Federal Street, Building 103-3, Springfield, MA 01105
413-858-2800
www.futureworks-now.com
www.getajob.cc
Description:
Futureworks provides services including: job postings; free
workshops in resume writing, interviewing, salary negotiations,
career planning, training options, cover letters, as well as the use
of computers, fax machines, phones and copiers; and access to
trained professionals to assist members in their job search, career
planning and management. Membership is free. “Computer Basics”
classes are also offered at no cost. The website has job postings
and links to specialized job search sites, and requires no fees, or
passwords to access.
CareerPoint
850 High Street, Holyoke, MA 01040
413-532-4900
www.careerpointma.org
Description:
CareerPoint transforms the maze of complex, bureaucratic
Employment and Training Programs into one seamless service
delivery system for job seeking and employer customers alike.
They offer many training and educational opportunities as well as
assistance with your job search by offering workshops, materials,
information, guidance, career counselors, community connections
and other resources. You are required to be a registered member
of CareerPoint in order to utilize these services.
Hours:
Monday, Wednesday and Friday, 9:00 a.m. – 5:00 p.m.
Tuesday, 9:00 a.m. – 8:00 p.m.
Thursday, 10:00 a.m. – 5:00 p.m.
EMPLOYABILITY RESOURCES: WORKFORCE INVESTMENT BOARDS (WIB)
REB of Hampden County, Inc.
1441 Main Street, First Floor, Springfield, MA 01103
413-787-1547
www.rebhc.org
Description:
The REB works with the Career Centers and various employers
who contribute funds towards Center for Youth Internships
and Employment which works to develop privately-funded
employment and internship opportunities. Every year the
REB launches a Summer Jobs Campaign to augment
a publicly-funded summer jobs program.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
EMPLOYABILITY RESOURCES: OTHER EMPLOYMENT AND TRAINING RESOURCES
YWCA YouthBuild Springfield
7 Orleans Street, Springfield, MA 01109
413-733-9172
Description:
The YWCA helps young people between the ages of 14-21
expand their employment opportunities. They provide educational
and career assessments, and help youth build marketable skill sets.
The YWCA can provide leads on internships, job opportunities,
and job shadows. The YouthBuild program provides job training
and education while assisting community development. Participants,
aged 16 -24 and out of school, build housing for income eligible
families while earning an educational credential.
Massachusetts Career Development Institute of Springfield (MCDI)
140 Wilbraham Avenue, Springfield, MA 01109
413-781-5640
www.mcditraining.com
Description:
The MCDI Youth Programs consist of the WIA-Youth and
Youthworks programs. The primary focus of these programs
is to re-engage disconnected youth, ages 16-21, through
academic enrichment, vocational trainings, paid work
experience and life skills workshops.
Putnam Vocational Training Program
140 Wilbraham Avenue, Springfield, MA 01109
413-781-5640
Description:
Putnam Vocational Training Program offers vocational training in
metal fabrication, carpentry and auto mechanics. The program
offers GED and ABE classes and other resources, and youth
participate in internships and unsubsidized employment.
New England Farm Workers’ Council WIA Youth Program
1628-1640 Main Street, Springfield, MA 01103
413-272-2280
205 High Street, Holyoke, MA 01040
413-315-6139
www.partnersforcommunity.org/default/index.cfm/about-pfc/affiliates-programs/nefwc
Description:
The Farm Workers’ Council WIA Youth Program, under
the direction of the Regional Employment Board of Hampden
County, provides young people with access to case
management, education, and training. A summer jobs
program provides teenagers with on-the-job experience.
YouthBuild Holyoke/Nueva Esperanza
401 Main Street, Holyoke, MA 01040
413-533-9442
www.youthbuildholyoke.org
Description:
Through YouthBuild, income eligible young people aged 16 -24
work toward their GED or high school diploma, learn job skills
and serve their communities by building affordable housing.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
YWCA YouthBuild Springfield
7 Orleans Street, Springfield, MA 01109
413-733-9172
Youth Programs: 413-732-3121 ext. 171
www.ywworks.org
Description:
The YWCA offers educational and career assessments,
and skill building for income eligible, out-of-school youth
and youth placed at risk. The YWCA can provide leads
on internships, job opportunities, and job shadows.
Nuestras Raices
245 High Street, Holyoke, MA 01040
413-535-1789
www.nuestras-raices.org
Description:
Nuestras Raices offers youth the opportunity to learn vocational
skills such as community gardening, planting fruit trees, painting
signs, installing irrigation lines and caring for livestock. The
program also offers workshops on financial literacy, agriculture
and entrepreneurship.
The Center for Human Development
797 Worthington Street, Springfield, MA 01105
413-732-3470
Training Institute: 332 Birnie Avenue, Springfield, MA 01107
413-733-6624
www.chd.org
Description:
The Center for Human Development offers a Workplace Readiness
Certificate for female youth who are involved with DYS. Youth
receive 12 hours of training and 24-hours of job shadowing in
the fields of culinary arts, business administration and hospitality.
Holyoke Creative Arts Center
400 South Elm Street (top floor of South St. Plaza), Holyoke, MA 01040
413-532-0465
www.holyokecac.org
Description:
The Holyoke Creative Arts Center is an adult learning center
dedicated to the instruction of home arts and crafts. The Center
provides a cariety of unique educational programs and services
to the entire Pioneer Valley Community. Over two dozen different
types of classes are offered to the public at a very minimal cost.
Students reap not only the learned educational skills, but gain
economic, social, and therapeutic benefits as well. Class offerings
include: Art Color Theory, Color Pencil Drawing, Knitting and
Crocheting, Oil Painting, Photography, Sewing and Woodcarving.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
Westover Job Corps Center
103 Johnson Road, Chicopee MA 01022
413-593-4091
http://westover.jobcorps.gov/home.aspx
Description:
Westover Job Corps provides academic and career training.
Academic training includes basic reading and math; courses in
independent living, employability skills, and social skills; GED
and high school diploma programs. Career training includes:
Automotive, Brick Masonry, Carpentry, Certified Nursing Asistant,
Culinary Arts, Computer Service Repair, Electrical, Facilities
Maintenance, Medical Office Support, Office Administration,
Pharmacy Technician, Plastering, Plumbing, and Welding. Job
Corps in committed to the development of green job training.
All students who enter in Advanced Manufacturing, Automotive,
or Construction career technical training areas will train in a
variety of green subject areas.
Urban League of Springfield, Inc.
765 State Street, Springfield MA 01109
413-739-7211
www.ulspringfield.org
Description:
Plot2 (Peer Leaders of Today and Tomorrow): The Urban League of
Springfield Inc.’s (ULS) approach to youth development is centered
around creating peer Leaders. Plot2 is a select group of 15-20 high
school students who are trained through ULS as peer leaders. The
peer leaders then take the knowledge they’ve gained and facilitate
workshops and events in the community.
Pioneer Valley Rebuilders
1325 Springfield Street, Feeding Hills, MA 01030
413-827-7060
www.pvrebuilderscdc.org
Description:
Pioneer Valley Rebuilders is a community-based not for profit
construction training company, targeted to low and moderate
income individuals emerging from incarceration, that uses
a ‘Learn to Earn’ approach to match one to three apprentices
with a licensed construction supervisor on training projects
throughout areas in Western Massachusetts. Learn to Earn
graduates possess the skills and employment experience
necessary to succeed in the building trades industry.
Human Resources Unlimited: Lighthouse Program
1401 State Street, Springfield MA 01109
413-736-8974
www.hru.org/lighthouse_program.php
Description:
Lighhouse provides adults who have been socially and vocationally
disabled by mental illness the opportunity to gain confidence and
self-esteem, learn vocational skills, and obtain employment.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
EMPLOYABILITY RESOURCES: FINANCIAL INFORMATION
Junior Achievement of Western Massachusetts, Inc.
1500 Main Street, Suite 217, Springfield, MA 01115
413-747-7670
www.jawm.org
Description:
Junior Achievement of Western Massachusetts provides no cost
economic education and financial literacy programs to the youth
of western Massachusetts. Programs include JA Economics, JA Titan,
JA Success Skills, JA Careers with a Purpose, JA Business Ethics,
The NEFE High School Financial Planning Program, JA Company
Program and JA Banks in Action.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
Q
SOCIAL SERVICE SUPPORT RESOURCES: PREGNANCY AND PARENTING
New England Farm Worker’s Council (NEFWC)
1628-1640 Main Street, Springfield, MA 01103
413-272-2280, 413-272-2207
Description:
New England Farm Workers’ Council (NEFWC) administers
a voucher day care program specifically designed to help
individuals who are receiving temporary public assistance
and also searching for work.
Participating children receive care from approximately 1,400 area
day care vendors, many with bilingual capability. NEFWC also
helps identify the most compatible and convenient day care center
or at-home child care provider available. Once a provider is
selected by parents, Farm Workers issues a written voucher to
the family stipulating daily service rate, the amount of state
reimbursement and other contract terms.
HEAD START, Inc.
662 High Street, Holyoke, MA 01040
413-536-0363
30 Madison Avenue, Springfield, MA 01105
www.hcheadstart.org
Square One (formerly known as Springfield Day Nursery)
(multiple locations in Springfield and Holyoke)
413-732-5183
www.sdn.org
Preschool Enrichment Team
293 Bridge Street, Suite 322, Springfield, MA 01103
413-736-3900, 1-877-478-7727
www.preschoolenrichmentteam.org
Planned Parenthood: Western Massachusetts Health Center
3550 Main Street, Suite 201, Springfield MA 01107
800-258-4448
www.plannedparenthood.org
Description:
Services available include: birth control services, emergency
contraceptive, HIV testing, HPV & Hepatitis vaccines, abortion
services, LGBT Services, men’s health services, patient education,
pregnancy testing, options and services, STD testing & treatment,
women’s health services
Hours:
Monday, 8:00 a.m. – 5:00 p.m.
Tuesday, 8:00 a.m. – 8:00 p.m.
Wednesday, 7:45 a.m. – 8:00 p.m.
Thursday, 7:45 a.m. – 8:00 p.m.
Friday, 7:45 a.m. – 4:00 p.m.
Saturday, 7:45 a.m. – 1:00 p.m.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
MSPCC
235 Chestnut Street,Springfield, MA 01103
413-734-4978
230 Maple Street, Suite B1, Holyoke, MA 01040
413-532-9446
www.mspcc.org/Page.aspx?pid=329
Description:
MSPCC serves multicultural children and families across
Massachusetts with an unmatched range of services designed to
respond to the individual needs of infants, children, adolescents,
and their families. Services are provided both in the home and
through 25 community-based locations across the Commonwealth.
MSPCC services address the needs of linguistic minority families.
The Care Center (Community Adolescent Resource & Education)
247 Cabot Street, Holyoke, MA 01040
413-532-2900
www.carecenterholyoke.org
Description:
The CARE Center is committed to providing a wide range of free,
high-quality educational opportunities and experiences for young
mothers and their families, Programs include: enhanced GED
education, CARE Center College in partnership with Bard College,
Bridge to College in partnership with Holyoke Community College,
Arts and Humanities, and Athletics.
SOCIAL SERVICE SUPPORT RESOURCES: MENTAL HEALTH/COUNSELING/SUBSTANCE ABUSE
Gandara Center (mental health and substance abuse)
147 Norman Street, West Springfield, MA 01089
413-736-8329
gandaracenter.org
Description:
Gandara Center provides residential, mental health, substance
abuse and preventive services for children, adolescents, families
and adults. Services include residential rehabilitation and supportive
housing services, recovery and housing services for men and
women, outpatient mental health services, Massachusetts state DMH
and DMR services, prevention services, and adolescent and family
services. Their focus is on the Latino/Hispanic community, but
services are available to everyone.
Primary Focus:
Mental health and substance abuse services
Services
Provided:
Substance abuse treatment
Type of Care:
Outpatient
Special
Programs/
Groups:
Payment
Accepted:
Payment
Assistance:
Special
Language
Services:
Adolescents, Persons with co-occurring mental and substance
abuse disorders, Women, Men, DUI/DWI offenders, Criminal
justice clients
Self payment, Medicaid, Medicare, Private health insurance
Sliding fee scale based on income and other factors,
Payment assistance
ASL or other assistance for hearing impaired, Spanish
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Behavioral Health Network Psychiatric Crisis Stabilization Unit (BHN)
417 Liberty Street, Springfield, MA 01104
413-733-7875
www.bhninc.org/bhn-crisis-services.html
40 Bobola Road, Holyoke, MA 01040
413-536-2251
Description:
BHN Crisis Services responds to individuals experiencing a crisis
related to a mental illness or substance use. Services are delivered
through a range of programs including evaluation services,
stabilization services, outpatient services, and support services.
Other Psychiatric Crisis services are funded by the Department
of Mental Health.
The Crisis Evaluation Teams (CET) respond 24-hours a day, 7 days
a week. Areas served include the Greater Springfield, Holyoke,
and Chicopee areas and surrounding towns and communities. CET
services include: Telephone Consultation, Information and Referral,
Telephone Support, Crisis Assessments, delivered at program site,
at Emergency Departments, and communities, Prescreening for
hospitalization, and Interventions for consumers with crisis plan.
Services for Crisis Evaluation Team and Crisis Stabilization
Unit/Respite are paid for by health insurance plans and Medicaid.
Clients are responsible for co-payments, where applicable.
Salvation Army Adult Rehabilitation Center ARC – Springfield
327 Liberty Street, Springfield, MA 01101
413-785-1921
Suicide: Psychiatric Crisis Service Springfield Area
413-733-6661
Westfield Crisis Intervention Program
77 Mill Street, Westfield, MA 01085
24-hour crisis line: 413-586-6386
www.carsoncenter.org/programs/westfieldcrisisint
Description:
The Crisis Intervention Program is available 24-hours a day,
and offers immediate response to crisis situation. Services include
telephone crisis intervention, in-person emergency counseling,
evaluations for psychiatric admissions, follow-up psychotherapy
and psychiatric consultation, and referral services. Evaluations
provided on site during the day, or at the Noble Hospital
Emergency Room during non-business hours. The Crisis Intervention
Program responds to significant mental health or substance abuse
difficulties, including severe depression, acute anxiety, suicidal
thoughts and feelings, psychosis/loss of touch with reality,
combined mental health/substance abuse problems.
Phoenix Academy at Springfield
15 Mulberry Street, Springfield, MA 01105
413-739-2440 ext. 6260 or 6250
www.phoenixhouse.org
Description:
The Phoenix Academy at Springfield, for teens ages 14 through
18, provides comprehensive substance abuse treatment to
adolescents while helping them catch up academically, reunite
with their families and reclaim lost opportunities, The curriculum
is coordinated with each resident’s home school and directed
by an experienced state-licensed teacher.
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Al-Anon and Alateen Family Groups Springfield
413-782-3406
www.usrecoveryinfo/Al-Anon/Massachusetts.htm
SOCIAL SERVICE SUPPORT RESOURCES: HEALTH CARE
Chicopee Health Center
505 Front Street, Chicopee, MA 01013
413-420-2222
www.hhcinc.org
Holyoke Health Center
230 Maple Street, Holyoke, MA 01040
413-420-2200
www.hhcinc.org
Description:
The Holyoke Health Center offers primary, preventive and nonemergency medical care for adults and children, and programs for
patients with HIV/AIDS, and other chronic illnesses. Holyoke Health
Center provides medical and dental care regardless of a patient’s
ability to pay. They accept Medicaid/MassHealth and Medicare.
Springfield Southwest Community Health Center
1127 Main Street, Springfield, MA 01103
413-739-1100
Description:
Springfield Southwest Community Health Center provides primary
and preventive care, patient screenings, immunizations, family
planning, nutrition education and counseling, prenatal care,
and treatment of chronic diseases.
Hours:
Monday through Friday, 8:00 a.m. – 6:00 p.m.
Wednesday, 8:00 a.m. – 7:00 p.m.
Baystate Mason Square Neighborhood Health Center
11 Wilbraham Road, Springfield, MA 01109
413-794-3710
Description:
Programs include: HIV counseling, management, confidential
testing, medical care and case management. Screening and
testing is provided during regular hours, Monday through Friday,
8:30 a.m. – 4:30 p.m. Results and vaccinations for uninsured/high
risk individuals are provided Wednesday, 8:00 a.m. – 3:30 p.m.
They also offer pregnancy testing (no appointment needed,
Monday through Friday, 8:30 a.m. – 4:00 p.m.) and an STD
Clinic (no appointment needed, Monday and Wednesday,
9:00 a.m. – 11:00 a.m..
Brightwood Health Center
380 Plainfield Street, Springfield, MA 01107
413-794-4458
Description:
The clinic offers comprehensive medical care services for adults,
children and women. Eye care, free and confidential AIDS testing
and a sexually transmitted disease clinic are available on site, in
addition to mental health and abuse abuse counseling services.
Case management is available for individuals with chronic illnesses.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
New Hope Community Health Clinic
Evangelical Covenant Church, 915 Plumtree Road, Springfield, MA 01119
413-782-5219
Emergency: 413-782-5212
Description:
New Hope Community Health Clinic is a free clinic for individuals
with no health insurance. Appointments are not necessary.
SOCIAL SERVICE SUPPORT RESOURCES: DOMESTIC VIOLENCE/RAPE/SEXUAL ASSAULT
Womanshelter/Companaeras
P.O. Box 6099, Holyoke, MA 01041
413-536-1628
24-hour hotline: 1-877-536-1628
Description:
Womanshelter/Compañeras offers emergency shelter, individual
counseling, support groups in English and Spanish, medical,
financial and housing advocacy, in-court legal advocates,
comprehensive teen services, and referrals.
YWCA of Western MA
Abuse & Rape Crisis Hotline
120 Maple Street, Springfield, MA 01103
413-733-7100, 413-732-3121, 1-800-796-8711
Springfield Domestic Violence Hotline
Springfield: 413-733-7100, 1-800-796-8711
SOCIAL SERVICE SUPPORT RESOURCES: HOUSING, HUNGER AND HOMELESSNESS
Open Pantry Community Services, Inc.
287 State Street, P.O. Box 5127, Springfield, MA 01101
413-737-6811
www.openpantry.org
Open Pantry Community Services: Teen Living Program (TLP)
Jefferson Avenue, Springfield, MA 01107
413-731-5960
www.openpantry.org/pages/482/html
Description:
The Teen Living Program (TLP) is a residential program
for pregnant or parenting teenage mothers and their
children who are in need of a safe place to live.
Open Pantry Community Services: Emergency Food Pantry (EPP)
2460 Main Street, Springfield, MA 01104
413-737-5353
www.openpantry.org/pages/482/html
Description:
Open Pantry’s Emergency Food Pantry (EFP) provides non-perishable
groceries for people in need. Both individuals and families in the
Springfield area can come to the EFP on an emergency basis.
Hours:
Monday, Tuesday, Thursday and Friday, 9:00 a.m. – 3:00 p.m.
Salvation Army
170 Pearl Street, Springfield, MA 01101
413-737-3990
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Local WIC offices
Holyoke/Chicopee: 300 High Street, #1, Holyoke, MA 01040
413-534-2460
Springfield North: 1985 Main Street, Springfield, MA 01103
413-737-8868
Springfield South: 1139 Main Street, Springfield, MA 01103
413-693-1029
Springfield Housing Authority (SHA)
25 Saab Court, Springfield, MA 01101
413-785-4500
www.shamass.org
Description:
The SHA has a total of 2,387 traditional public housing units
located at twenty-seven sites throughout the city, over 200
Massachusetts Rental Vouchers and over 2,400 Housing Choice
Vouchers. The mission of the SHA is to promote adequate and
affordable housing, economic opportunity, and a suitable living
environment free from discrimination.
Department of Transitional Assistance (DTA)
72-100 Front Street, Holyoke, MA 01041
413-552-5400
310 State Street, Springfield, MA 01105
413-858-1300
Description:
The Department of Transitional Assistance (DTA) is responsible
for administering public assistance programs and ensures
that the emergency and transitional needs of individuals
and families are met.
New England Farm Workers Council
225 High Street, Holyoke, MA 01040
413-536-5403 ext. 203
Description:
The Scattered Sites Emergency Family Shelter Program provides
shelter to area DTA eligible families who have exhausted all other
options to keep permanent housing. The Homelessness Assistance
Program (HAP) assists those area families at risk of becoming –
or who already are – homeless, but who are not eligible for shelter,
to secure or keep permanent housing. Other services include family
counseling, housing search assistance and life skills training and
household financial management education.
Our Place and A Family Place, located in Holyoke, MA, offer
individualized shelter units to homeless families are referred by DTA.
Loaves and Fishes Soup Kitchen
287 State Street, Springfield, MA 01105
413-731-5668
Description:
Meals are served Monday through Friday at 12:00 p.m. and
5:00 p.m. at Christ Church Cathedral at 35 Chestnut Street.
Meals are also served on Saturday at 12:00 p.m. and 5:00 p.m.
and Sunday at 1:00 p.m. and 5:00 p.m. at Old First Church
in Court Square.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
Community Survival Center
1323 Worcester Street, Indian Orchard, MA 01151
413-543-3930
Description:
Groceries are distributed Mondays, Tuesdays, Wednesdays and
Fridays from 9:30 a.m. – 3:30 p.m., and Thursdays from
9:30 a.m. – 5:00 p.m. Program is limited to residents of Ludlow,
Indian Orchard, Wilbraham, Hampden, and the Sixteen Acres
section of Springfield (ZIP codes 01119, 01118, 01129, 01128)
and can be used 6 times a year. Bring proof of income, current
address, rent receipt and family size.
Greater Love Church
65 Newland Street, Springfield, MA 01107
413-782-3342, 413-788-6540
Description:
Groceries are distributed the last Saturday of each month from
10:00 a.m. – 12:00 p.m. There are no restrictions on cities or
towns that can use the service, but identification is required.
Martin Luther King Jr. Community Center
106 Wilbraham Road, Springfield, MA 01109
413-746-3655
www.mlkccspringfieldma.com
Description:
Groceries are distributed Fridays from 10:00 a.m. – 12:00 p.m.
(In an emergency, with a written referral from an agency, food
will be distributed at other times.) The program is limited to
residents of Springfield and can be used once a month.
Two sets of identification are required.
Friend’s Place at St. John’s Congregational Church
643 Union Street, Springfield, MA 01109
413-734-2283
www.sjkb.org/st-johns-content/ministries/ministries.html
Description:
Meals are served Wednesdays at 4:00 p.m.
SOCIAL SERVICE SUPPORT RESOURCES: IMMIGRANT/REFUGEE
Casa Maria, Holyoke
94 Mosher Street, Holyoke, MA 01040
413-533-6016
Description:
Services for Spanish speaking residents of Holyoke.
Jewish Family Service of Western Massachusetts (JFS)
15 Lenox Street, Springfield, MA 01108
413-737-2601
www.jfswm.org
Lutheran Social Services Center of New England
LSS Refugee and Immigrant Services
593 Main Street, West Springfield, MA 01089
413-787-0725
www.lssne.org
Somali Development Center – Springfield
130 Maple Street, Suite 243, Springfield, MA 01103
413-739-9860, 413-306-9489
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Vietnamese American Civic Association – Springfield
433 Belmont Avenue, Springfield, MA 01108
413-733-9373
Description:
Services include ESOL classes, day care,
Immigration/Naturalization legal services,
interpretation/translation, and medical transportation.
Puerto Rican Cultural Center
38 School Street, Springfield MA 01105
413-737-7450
Description:
LEAP Program – Latino Employment Assistance Program,
GED Preparation Program, ESOL program
SOCIAL SERVICE SUPPORT RESOURCES: LEGAL RESOURCES
Massachusetts Justice Project
57 Suffolk Street, Suite 401, Holyoke, MA 01040
413-533-2660, 1-800-639-1209
www.majp.org
Description:
MJP offers legal help with civil issues such as housing,
domestic relations and government benefits.
Western MA Legal Services
One Monarch Place, Suite 400, Springfield, MA 01144
413-781-7814
www.wmls.org
Description:
WMLS provides free legal help in non-criminal cases for income
eligible residents of Western Massachusetts. Their current case
priorities are housing, government benefits, family law and domestic
violence, employment, disability, and health care. Assistance
provided ranges from legal advice to full representation.
Hampden Law Library
50 State Street, Springfield, MA 01102
413-748-7923
LawLib.state.ma.us
Description:
Provides access to legal information and documents.
Hours:
Monday through Friday, 8:00 a.m. – 4:00 p.m.
HIV/AIDS Law Consortium of Western Massachusetts
425 Union Street, Suite 118, West Springfield, MA 01089
413-732-0011
www.chd.org/lawconsortium
Description:
Provides limited direct services and makes referrals to volunteer
attorneys to income eligible individuals with HIV/AIDS. Also
offers educational programs on estate planning, guardianship,
confidentiality, discrimination, and benefits. Sliding scale fees
are available, and services are free with income eligibility.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
SafePlan
1 Clough Street, Springfield, MA 01118
413-732-3121 ext. 176
Toll-Free: 1-800-796-8711
Emergency: 1-800-796-8711
www.bwri.com/safeplan.htm
Description:
SafePlan is a court advocacy program for victims
of domestic violence that offers individual advocacy,
legal education and information.
www.MassLegalHelp.org
Description:
Listing of civil (non-criminal) legal services
and programs in Massachusetts.
SOCIAL SERVICE SUPPORT RESOURCES: TRANSPORTATION
Pioneer Valley Transportation Authority (PVTA)
2808 Main Street, Springfield, MA 01107
www.pvta.com
Description:
Full listing of bus schedules and routes.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
STATEWIDE & OTHER RESOURCES
STATEWIDE &
OTHER RESOURCES
Statewide & Other Resources
Q
EDUCATIONAL RESOURCES: ALTERNATIVE EDUCATION
Massachusetts Dept of Education
profiles.doe.mass.edu/alt_ed.asp
EDUCATIONAL RESOURCES: GED PROGRAMS
Massachusetts Adult Literacy Hotline
Hotline: 1-800-447-8844
www.sabes.org/hotline/ged.htm
GED Information Bulletin (not statewide)
www.abeged.com
Training Resources Of America
www.tra-inc.org
EDUCATIONAL RESOURCES: POST-SECONDARY EDUCATION
One Family Scholars
www.onefamilyinc.org
Description:
One Family Scholars is a statewide program that offers income
eligible and formerly homeless women with college scholarships,
mentoring and leadership development opportunities.
TERI College Planning
1-877-332-4348, 1-877-ED-AID-4U
www.tericollegeplanning.org
Free Application for Federal Student Aid (FAFSA)
1-800-4 FED-AID (1-800-433-3243)
www.fafsa.ed.gov
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
Q
EMPLOYABILITY RESOURCES
Massachusetts One-Stop Career Centers
www.mass.gov/?pageID=elwdmodulechunk&L=4&L0=Home&L1=Government&L2=
Departments+and+Divisions+(EOLWD)&L3=Massachusetts+One-Stop+Career+Centers
&sid=Elwd&b=terminalcontent&f=dcs_cc_services_career_centers_listing&csid=Elwd
The Ticket to Work Program and Youth in Transition
Toll-Free: 1-866-968-7842
www.yourtickettowork.com/youth
(individuals w/disabilities)
Departments of Labor and Workforce Development
One Ashburton Place, Room 2112, Boston, MA 02108
617-727-6573
www.mass.gov/eolwd
The National Collaborative on Workforce and Disability for Youth (NCWD/Youth)
877-871-0744
www.ncwd-youth.info
Massachusetts School to Career Website
781-338-3902
www.doe.mass.edu/connect/stc
Training Resources Of America
www.tra-inc.org
Job Search Websites:
www.jobbankinfo.org America’s Job Bank
ma.jobsearch.org
TED Internet – Massachusetts Department of Employment & Training listings
www.careerpath.com Career Path – job listings from Boston Globe, among others
www.monster.com
Jobs of all kinds
www.hotjobs.yahoo.com
EMPLOYABILITY RESOURCES: FINANCIAL INFORMATION
Credit Bureaus
Experion: 710 Experion Parkway, Allen, TX 75013
972-390-3000
Credit Report Requests: 1-800-422-4879
www.experion.com
Equifax: P.O. Box 4081, Atlanta, GA 30302
404-885-8000
Free Credit Report: 1-800-448-2821
www.equifax.com
Trans Union: P.O. Box 360, Springfield, MA 19105
610-690-4909
www.transunion.com
Massachusetts Division of Banks
Consumer Assistance Unit
One South Station, Boston, MA 02110
1-800-495-2265 ext. 1501
617-956-1500 ext. 1501
Description:
For questions or complaints about credit or debt collection.
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Consumer Credit Counseling Services
Boston, Brockton and New Bedford: 617-426-6644
Worcester: 508-795-1444
Western MA: Pioneer Valley Consumer Credit Counseling Service, Springfield: 413-788-6106
Consumer Credit Counseling Service of Southern New England Toll-Free counseling line: 1-866-889-9347
www.creditcounseling.org
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
Q
SOCIAL SERVICE SUPPORT RESOURCES: PREGNANCY AND PARENTING
Massachusetts Child Care Resource & Referral Network
www.massresources.org/massachusetts_child_care_d.html
1-800-345-0131
Description:
Information about child care subsidies for teen parents. Applicants
must be living at home and in school or GED program to qualify.
Parental Stress Line
Toll-Free: 1-800-632-8188
Parent Support Groups: 1-800-882-1250
www.parentshelpingparents.org
Description:
24-hour confidential and anonymous helpline for parents who
need to talk about problems they are having with their children.
Child Care Resource & Referral
1-800-345-0131
www.masschildcare.org
SOCIAL SERVICE SUPPORT RESOURCES: MENTAL HEALTH/COUNSELING/SUBSTANCE ABUSE
Massachusetts Substance Abuse Referral Hotline
1-800-327-5050
www.helpline-online.com
Self Mutilators Anonymous
1-800-DONT-CUT (1-800-366-8288)
www.selfmutilatorsanonymous.org
www.selfinjury.com
Description:
“Self Mutilators Anonymous” is a 12-step group that has meetings
in numerous cities in the US as well as online. A “beginners
guide” can be accessed through the following website:
www.selfmutilatorsanonymous.org/user/BeginnerPacket.pdf
Al-Anon and Alateen Family Groups
1-888-425-2666
www.aa.org
www.ma-al-anon.alateen.org
Massachusetts Behavioral Health Partnership (MBHP)
1-800-495-0086
www.masspartnership.com/
Description:
Flexible support services for youth with serious emotional
disturbances and their families. Must be referred through
a mental health agency.
SOCIAL SERVICE SUPPORT RESOURCES: HEALTH CARE
MassHealth Enrollment Center Phone Numbers
1-888-665-9993
MassHealth Customer Service Center: 1-800-841-2900
Charlestown: The Schraft Center, Boston, MA 02129
617-248-4200, 1-800-662-3300
Springfield: 311 State Street, Springfield, MA 01105
413-785-4100, 1-800-332-5545
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
Mass Health Service Center at the Department of Medical Assistance
1-800-841-2900
Children’s Medical Security Plan
1-800-909-2677
Health Care for All
30 Winter Street, Suite 1007, Boston, MA 02108
617-350-7279
Health Helpline: 1-800-727-4232
Consumer Health Helpline: 1-800-272-4232
www.hcfma.org
Aids Action Committee
617-437-6299 (24-hours) or 1-800-235-2331
Hepatitis help: 1-888-443-4372
www.aac.org
SOCIAL SERVICE SUPPORT RESOURCES: DOMESTIC VIOLENCE/RAPE/SEXUAL ASSAULT
National Domestic Violence Hotline
1-800-799-SAFE (7233), 1-800-787-3224 (TTY)
Respond (local): 617-623-5900
www.respondinc.org
www.ndvh.org
Massachusetts Office for Victim Assistance (MOVA)
One Ashburton Place, Room 1101, Boston, MA 02108
617-727-5200
mova.state.ma.us
SAFEPLAN Massachusetts – Civil Court Advocacy Program
1-877-785-2020
mova.state.ma.us/what-we-do/mova-services-programs/safeplan/safeplan-programs-a-courts
Description:
The SAFEPLAN Court Advocacy Program operates in the following
Massachusetts counties: Barnstable, Bristol, Berkshire, Franklin,
Hampshire, Hampden, Middlesex, Plymouth, and Worcester.
Jane Doe Inc.
617-248-0922
Safelink Hotline: 1-877-785-2020
www.janedoe.org
Description:
Jane Doe offers counseling services, support groups, and
advocacy services for women experiencing domestic violence.
The hotline is 24-hours a day, free and multi-lingual.
SOCIAL SERVICE SUPPORT RESOURCES: HOUSING, HUNGER AND HOMELESSNESS
Mass Coalition for the Homeless
288 “A” Street, Boston, MA 02210
617-737-3508 (complete listing of homeless shelters)
15 Bubier St, Lynn, MA 01901
781-595-7570
www.mahomeless.org
Description:
Massachusetts Coalition for the Homeless (MCH) works to address
the broad economic and social issues that lead to homelessness.
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Massachusetts Department Of Housing And Community Development
www.mass.gov/dhcd
Women, Infants & Children (WIC)
1-800-WIC-1007 (1-800-942-1007)
www.mass.gov/wic
Description:
WIC is a nutrition program that provides nutrition
and health education, healthy food and other services
at no cost to eligible Massachusetts families.
Project Bread FoodSource Hotline
1-800-645-8333, 617-723-5000
www.projectbread.org
United Way of Massachusetts Bay
1-800-211-MASS (6277), 617-624-8000
supportunitedway.org
Food Stamps
www.gettingfoodstamps.org
Description:
Find out if you qualify for food stamps. This website
provides a confidential calculator that will allow you
to determine eligibility and estimate benefits.
Runaway Hotline
24-hour Toll-Free National Runaway Switchboard: 1-800-RUNAWAY (1-800-786-2929)
Department of Transitional Assistance (DTA)
DTA central office: 617-348-8500
Application Info Unit: 800-249-2007
Recipient Services Unit: 800-445-6604
mass.gov/dta
Description:
The Department of Transitional Assistance (DTA) is
responsible for administering public assistance programs
and ensures that the emergency and transitional needs
of individuals and families are met.
McKinney-Vento Homeless Assistance
781-338-6294
781-338-6330
www.doe.mass.edu/mv/?subsite
Description:
A federal grant to facilitate the enrollment, attendance, supplement
enrichment activities, support professional development and support
the well being of homeless children and youth in school. The
priority is to identify and provide services such as: appropriate
medical, dental, mental and other health services, transportation
and parent education for homeless children, while other at-risk
students may also be served. Grant money also provides tutoring,
including shelter tutoring, supplemental educational services,
summer programs, and pre-school programs.
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SOCIAL SERVICE SUPPORT RESOURCES: IMMIGRANT/REFUGEE
Armenian Relief Society
617-926-5892
www.ars1910.org
Asian American Civic Association
617-426-9492
www.aaca-boston.org
Cambodian Community of MA, Inc.
617-884-8004
Department of Employment and Training Multi-Cultural Affairs
(Helping linguistic minorities access job training)
617-727-6482
Ethiopian Community Mutual Assistance Association
617-884-4375
MA Office for Refugees and Immigrants
617-727-7888
www.mass.gov/ori
MA Indochinese American Association
(job placement; crisis intervention)
617-426-6653
Vietnamese American Civic Association
617-288-7344
www.vacaboston.org
Massachusetts Immigrant and Refugee Advocacy Coalition (MIRA)
617-350-5480
www.miracoalition.org
Online ESOL resources
www.englishmedialab.com
Massachusetts Alliance of Portuguese Speakers
617-864-7600
www.maps-inc.org
SOCIAL SERVICE SUPPORT RESOURCES: LEGAL RESOURCES
Mass Commission Against Discrimination
617-727-3990
www.state.ma.us/mcad
American Civil Liberties Union (ACLU) of Massachusetts
211 Congress Street, 3rd Floor, Boston, MA 02110
617-482-3170
Description:
The ACLU offers legal assistance in cases involving
constitutional and civil rights and discrimination.
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Gay and Lesbian Advocates & Defenders (GLAD)
1-800-455-GLAD
www.GLAD.org
Massachusetts Bar Association Dial-a-Lawyer
617-338-0610
Description:
On the first Wednesday of each month, from
5:30 p.m. – 7:30 p.m., volunteer attorneys from
the Massachusetts Bar Association provide free,
basic legal information by phone to callers.
Questions cover a wide range of legal topics.
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2010-2011 COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION
COMMUNITY RESOURCE GUIDE | MASSACHUSETTS DEPARTMENT OF YOUTH SERVICES | COMMONWEALTH CORPORATION