The Criminal Lawyer CLSA CLSA’s JANUARY 2008 ISSUE 7 T H E J O U R N A L O F T H E C R I M I N A L L AW S O L I C I TO R S ’ A S S O C I AT I O N Call for unity The CLSA held its annual conference last month at Thame, near Oxford Ian Kelcey, the CLSA’s outgoing chair, launched the day’s proceedings with a minute’s silence in tribute to Paula Rohan, freelance journalist and friend of CLSA who very sadly died at the age of 32. Mr Kelcey said: “Paula was totally committed to her work, and all who knew her will recall her enthusiasm for the subject of legal aid. “Our thoughts and condolences go out to Paula’s family at this sad time. She will be missed but not forgotten.” The overwhelming message in Mr Kelcey’s speech was a call for the profession to unite to put “the playground bullies otherwise known as the LSC and the government in their place”. “We have been disregarded, lied to, lied about and dealt with with contemptuous arrogance by those two organisations,” Mr Kelcey said. “We have been proud to be able to say over the years that those in receipt of legal aid would receive as good a service as those paying privately. Those of us in this room know that to say that to a client now would be dishonest.” Instead, he said, we should be pointing out to clients that legal aid is a limited service because the government is not prepared to fund it properly. With resolve, we could bring the government back to the table. “We know that the court system cannot survive without us,” he said, adding that he was frankly worried for his own practice, “but more importantly, petrified for the criminal justice system”. Jonathan Sedgwick, the acting chief executive at the Office for Criminal Justice Reform, reported on progress in the five strands of the 2004 reform strategy. Public confidence was increasing and victim and witness satisfaction had seen some improvements, he said. In terms of the third goal, bringing more offences to justice, Mr Sedgwick said he could see that the way the targets were drawn may have had some negative consequences, and that improvements needed to be made. Real progress had been made in terms of effective enforcement, for which “we give ourselves modest ticks,” he said. In the fifth strand of the strategy — “a modern, joined-up criminal justice system” — there was more to do, Mr Sedgwick admitted. He acknowledged that his office had not engaged well enough with bodies such as the CLSA. The goal for criminal justice in 2011 included more effectiveness in bringing criminals to justice; increased public confidence in the effectiveness and fairness of the CJS; the placing of all victims at the heart of the system; and using technology to simplify processes to enable the police to focus on tackling crime. “Underpinning the vision is that the process of decisionmaking is in its own right one of the benefits of a civilised society. It is important because it inspires public confidence. That drives all we do.” “We have been proud to be able to say over the years that those in receipt of legal aid would receive as good a service as those paying privately. Those of us in this room know that to say that to a client now would be dishonest” Continued on page 2 IN THIS ISSUE 4 LEGAL AID 6 FIXED FEES 8 JAMES 10 BOOK 11 DIRECTOR’S 12 VIEW DOWN UNDER Vicky Ling makes sense of the changes MORTON REVIEWS REPORT Casting a practised eye on expert witnesses Cross-examination and a survival guide FROM THE (NEW) CHAIR An Australian experience for Joy Merriam CRIMINAL LAW SOLICITORS’ ASSOCIATION Edited by: Sharon Wallach Tel: 01763 273376 Email: S.Wallach@btinternet.com Continued from page 1 “Efficiency is a wonderful thing unless it’s combined with saving money” Published by: The Criminal Law Solicitors’ Association Suite 2 Level 6 New England House David Kirk, director of the Fraud Prosecution Service New England Street Brighton BN1 4GH DX 2740 Brighton Tel: 01273 676725 Fax: 01273 676231 Web: www.clsa.co.uk Director: Rodney Warren Email: rw@clsa.co.uk Administrator: Sue Johnson Email: sue@clsa.co.uk Designed by: Jonathan Payne Email: jpdesign@fireflyuk.net Printed by: RAP Spiderweb Ltd Tel: 0161 947 3700 Email: enquires@rapspiderweb.com CLSA 2 The CLSA’s Criminal Lawyer Next came David Kirk, director of the Fraud Prosecution Service, who departed from his script to describe his own experiences “moving back and forth between prosecution and defence”. He rejoined the CPS last year after 18 years of defending, where, he said, “the landscape was very unfamiliar”. Money was now at the core of all issues. “Efficiency is a wonderful thing unless it’s combined with saving money”. Turning to his current role, the FPS was concentrating on the Attorney General’s fraud review, the 2006 Fraud Act and non-jury trials. He called for dialogue; “the defence is not the enemy”, he said. Professor Ed Cape and Roger Smith, director of Justice, then took the stage. Professor Cape, director at the Centre for Legal Research at the University of the West of England, spoke on the future for criminal defence lawyers in a “modernised” world. The word “modernised” was, he said, an annoying term, part of the nonsense language used as a justification for many government policies, a deliberate ploy used as cover to hide fundamental changes. Summarising current and future trends, Professor Cape listed cutting legal aid entitlement and quality; increase of police powers and a move towards a summary justice system; and the change of our adversarial system — but to what, he asked. The word “modernised” is an annoying term... Professor Ed Cape, director at the Centre for Legal Research at the University of the West of England C L S A He suggested there was a pattern whereby the government was seeking to diminish the role of defence solicitors in the criminal justice system. Making justice simple, speedy and summary was also reducing that role. Roger Smith launched on an impassioned speech, beginning with the stark warning that the number one problem was money. Jack Straw, he said, was not interested in legal aid; his imperative was to keep the budget within £2 billion. The identity of the legal aid practitioner was disintegrating; as far as the government was concerned there was only one game in town for containing expenditure — compulsory competitive tendering. Relatively little future existed in legal aid — apart from various niche areas — for small operations. “We are facing a change of provision that will come whatever,” he said. “Criminal justice has been over-politicised as an issue, with no money to go with it.” It was a major failing of social policy over the last 20 years, not necessarily deliberate. On the brighter side, Mr Smith insisted that lawyers had an inherent resistance to authority. “I won’t have it that it’s all doom and gloom. Lawyers won’t give up. I’ve seen that all round the world.” He won applause for his call to stand firm over the right of the client to choose his lawyer. The way that legal aid was being separated from this right had implications in C O N F E R E N C E “Criminal justice has been over-politicised as an issue, with no money to go with it” Roger Smith, director of Justice terms of human rights and good practice and policy. “The selling off of clients as though they are dodgy loans is offensive.” Breakout sessions after lunch were led by Andrew Keogh, on higher rights, and Penny Owston, on working with fixed and graduated fees. The association’s AGM saw Joy Merriam take over the chair of CLSA from Ian Kelcey. Message from a sponsor Criminal Law Week was delighted to sponsor the 2007 CLSA conference. Cited in all courts including the House of Lords, Criminal Law Week is provided to more than 15,000 criminal law practitioners including all of the judiciary and magistrates’ courts’ legal advisers, the Ministry of Justice, the Crown Prosecution Service, and all police forces in England and Wales via PNLD. Subscribers also include barristers, solicitors, government departments, law libraries and academics. Many of solicitors’ firms subscribe to Criminal Law Week Plus, the package designed specifically for them, enabling all criminal law practitioners to have individual access to Criminal Law Week Online for one firm subscription. Criminal Law Week Online provides: • a database of over 10,000 digests of all reported criminal cases and relevant legislation • weekly issues • new update feature • links from digested cases to full-text transcripts from Casetrack • editorial commentary on developments of particular interest provided by James Richardson (editor of Archbold) • annotated full-text statutes service Criminal Law Week CPD distance learning course is free for all Criminal Law Week Plus subscribers, thus enabling them to attain up to 75% of required CPD hours at no extra cost. Criminal Law Week has also begun offering CPD seminars; details can be found on the Criminal Law Week home page. • powerful search engines • comprehensive tables and subject index. For further information on Criminal Law Week please telephone 01483 414 040, email Katherine@criminallaw.co.uk, or visit our website at www.criminal-law.co.uk The CLSA’s Criminal Lawyer 3 L E G A L A I D I N O Z Vive la difference A trip to Australia made me proud to be a British lawyer, writes Joy Merriam In early spring I realised a long held ambition and travelled to Oz to stay with my flatmate from university. I was determined to forget all about criminal law, the LSC, Carter et al for three blissful weeks. On the second morning my friend had to visit the local cop shop to make a statement about her husband’s stolen pedal cycle. Well, curiosity got the better of me and we went together to sleepy Hornsby police station, where we were met by a senior constable resplendent in shorts and T-shirt. My friend duly identified the bike and made a statement. She asked what happened next; the officer explained the case would go to court and as the defendant had legal aid he expected lots of adjournments, or mentions as they call them. He would then probably plead guilty. I couldn’t help but declare an interest and asked the officer about crime in suburban Sydney. He was quick to point out he usually worked on drug busts — “ice” (crystal meth) being the main drug of choice in Oz — he had a drug bust in court that day but the case would not be on till the afternoon. He remarked that we may see something in the local court next door, but our best chance to see some action would be at Sydney Central court on Monday. We duly trotted next 4 The CLSA’s Criminal Lawyer door to find nothing but traffic, and we settled down to watch a trial. The defendant was unrepresented and the prosecutor inept. However the DJ was spot on, and as I predicted to my friend, threw the case out for a weak ID. My friend was horrified (having been impressed by the victim) and was even more shocked when we saw the defendant get in the case officer’s car, presumably for a lift home! The dinner party circuit in Sydney was regaled with this injustice for the rest of my stay. I decided to make further enquiries and rang the Crown court to ask for a local defence lawyer contact. So it happened that early on Monday morning I was sitting in the office of a senior lawyer in Sydney’s legal aid and assistance department. He explained that after the war, Australia, like the UK, had set up a publicly funded defence service that was primarily provided by State employees. He did not like the term public defender for some reason. All the major courts were covered by these employed lawyers and in local courts the work was subbed out to private practice. The basic fee per case was low (around $200) but the lawyers were paid court time on top, hence, he said, the number of mentions. Furthermore, he explained that the inept prosecutor I had seen was a police officer — police officers carry out much of the summary work (a bit like the old court presentation officers for those old enough to remember them). He knew all about the Carter review and was pleased to inform me that Australia spent less per capita on legal aid than the UK. (I subsequently sent him, at his request, the CLSA response.) I arranged to meet him afterwards for feedback and he explained that in Sydney Central the custody and bail courts were in separate buildings. We headed off to the custody court expecting a busy morning. There was one case called on: an adjournment for a rehab place where reports were not ready. The defendant waved cheerily to his mum in the public gallery — “but that means he will spend another two weeks inside,” my horrified friend exclaimed. Nothing else was ready — so pretty much the same as the UK. The judge retired and I managed to get backstage to see him. He explained that this was par for the course and the custody cases would not be arriving till the afternoon; however the next cases were by video link and would proceed. Back in court I then witnessed an astonishing list of cases where the prosecution was not ready to commit. L E G A L A I D I N O Z “The thing that shocked me most was the way the custody clients were completely disengaged from the process” Joy Merriam outside Sydney Central court In every case there was no enquiry by the court and no opposition by the defence. However, the most surprising thing was that the defendants did not appear even by video link. They had been told the case would not proceed and had consented not to be produced. This was understandable in view of the lack of opposition by any lawyer to the adjournments. It made the earlier two week adjournment for the rehab client seem innocuous. About 11 am the court dried up altogether so we went to try our luck at the bail court. There the cases were almost exclusively motoring, many of them excess alcohol. Despite this apparently being a serious offence, low sentences of three month bans were handed out. More interestingly, one defendant, who had clearly instructed a lawyer privately, was able to persuade the judge that a particular section applied. Consequently, he did not sustain a conviction at all, despite an admission. The cases were all prosecuted by police officers and I spoke to one who explained they are trained for this purpose and that it was quite a cushy number. We met our friendly defence lawyer afterwards. He explained that there is a section under Australian law (which can only be used once) when a judge can agree that a conviction is not recorded. I asked him about the video link and the defendants not being produced. He seemed surprised by this. My conclusions were that the Australian system is cheaper than ours because there is considerably less crime. The Sydney Central court was very quiet compared to courts in British inner cities, so a cost per capita when the crime rate is low is not a useful indicator. However, the thing that shocked me most was the way the custody clients were completely disengaged from the process. In a system where work and a salary are guaranteed there is no incentive to fight for your client. This has implications for the cost per case (LSC take note), but more importantly for the integrity of the criminal justice system. A society where lawyers do not stand up for the poor and oppressed is not in my view a civilised society and, as I said at the start, I came away from the experience feeling proud to be a British lawyer. Footnote: The man who stole my friend’s husband’s cycle pleaded guilty on the first occasion and received a community penalty. The CLSA’s Criminal Lawyer 5 F I X E D F E E S Right place, Continual changes in the timetable for the reform of criminal legal aid have increased uncertainty amongst criminal defence practitioners, writes Vicky Ling The LSC has recently announced that the introduction of fixed fees in police station cases has been postponed until January 2008. However, since 6 April 2007, revised standard fees for magistrates’ court work, which included a fixed element for travel and waiting, came into effect in 16 main urban areas. The timetable has slipped, but the substance of the changes has not. Firms will need to be more efficient than ever before if they are to make a profit. The level of the new fixed fees means that firms will need to reduce travel and waiting, as these elements will be rolled up into the overall police station fee. Some fee earners will need to spend more time working away from the office, to reduce travelling and waiting times. This means they will need laptops so that work can be done anywhere and downloaded from home onto the office network. Allocation, allocation, allocation Successful crime firms are generally busy and flexible. They know that what gets them repeat work is a high level of client care. This creates huge logistical problems as the work that needs to be done changes continually through the day: for example, cases that run over the lunch break, clients who are not produced at court after all, the police who are unexpectedly ready to interview, or a client who gets arrested. None of these things can be planned for in detail a month or even a day in advance. At the centre of good crime firms there is usually an outstanding administrator, working closely with a partner for support when necessary, who knows the clients and the lawyers, and can continually allocate work throughout the day. Larger police station boundaries which the LSC may introduce in some areas, combined with performance targets, could mean that firms will struggle to cover their new duty slots, although de-restricting the work that can be done by police station representatives could help resolve this problem. Unfortunately, by allocating work on the basis of the numbers of duty solicitors employed, the LSC has made it more difficult for firms to reduce their costs by substituting some accredited representatives for some “The precise division of labour will depend on the type of crime a firm does, but partners and supervisors will need to become expert in segmenting a case into individual tasks and getting someone at the right level to do it” 6 The CLSA’s Criminal Lawyer F I X E D F E E S right time? “Firms will have to get much better at ensuring that all fee earners spend as much time as possible doing work at their highest possible fee rate” duty solicitors and thus reducing the overall wage bill. Firms will generally need to look very hard at what the most expensive feeearners are doing and allocating work accordingly. There’s nothing new in that — this principle is already well established in the assessment of Crown Court bills, with rates being determined by the level of fee earner who should have done the work, even though someone more senior might actually have done it. Solicitors in crime departments will have to be reserved for making decisions about the degree of complexity in each case and how the law should be applied. The precise division of labour will depend on the type of crime a firm does, but partners and supervisors will need to become expert in segmenting a case into individual tasks and getting someone at the right level to do it. Much preparation can be delegated as long as each case is evaluated by an experienced practitioner and is properly supervised. Again, many firms already do this, especially with Crown Court work; but the same principles will need to be applied in police station and magistrates’ court work as well. This will involve agreeing and introducing a framework case management model which everyone uses, so that cases can be passed from person to person and still be progressed at a good level of quality. Firms will have to get much better at ensuring that all fee earners spend as much time as possible doing work at their highest possible fee rate. One area of criminal practice which firms can find profitable is the exercise of higher courts rights, particularly appeal applications. Electronic case management The need to change ways of working has been underlined by the interim IT guidance which the LSC recently published and can be downloaded from: http://www.legalservices.gov.uk/docs/ news/ECMSinterimguidancedocument Feb07.pdf The LSC will require firms to use some form of computerised case management system, incorporating key milestones or workflows, which will move cases along. If most of the people working on files are highly trained and/or very experienced, there is no pressing need for such a system, as they know what to do. Requiring an electronic case management system will increase firms’ overheads, and one way of redressing the balance, at the same time as taking full advantage of the benefits of such a system, is to use less experienced or less qualified staff. Team working Effective team-working with active management and supervision will be the key to surviving the Carter reforms. The CLSA’s Criminal Lawyer 7 F E A T U R E Expert witnesses By James Morton A new biography is out on the life of and particularly evidence given by the great pathologist Sir Bernard Spilsbury, a man who dominated the courts from the beginning of the 20th century to his death in 1946. He gave evidence in dozens of murder cases and it came to the point where if Sir Bernard said there was scientific evidence to show the man had or, (very rarely) hadn’t done it, then the jury went along with him. In Lethal Witness (Sutton Publishing £20) immigration judge Andrew Rose writes of how Spilsbury came to believe he was infallible and, once he had made up his mind, refused to look at any exculpatory evidence or explanation there might have been. The evidence he gave in the case of David Greenwood, who in 1918 was convicted of the murder of a young girl Nellie Trew, was little short of disgraceful. Fortunately for Greenwood the Home Secretary thought there was at least some doubt about the case, and in the end he served a mere 15 years. What made the case so appalling is that there was another very convincing suspect who when he was sent to a mental hospital was described as “of an exceedingly homicidal nature”. As a result of Spilsbury’s evidence Norman Thorne was probably wrongly hanged for the murder of his fiancée in 1925; there was considerable doubt about the conviction of John Robinson 8 The CLSA’s Criminal Lawyer for the murder of Minnie Bonati; and Harold Loughans was certainly wrongly acquitted in 1944. In between there were plenty of other mistakes, particularly when he either embroidered his evidence or set himself up as a firearms expert which he certainly was not. Even when other genuine experts such as Sir Sydney Smith and Keith Simpson disagreed with Spilsbury, as they did in the case of Sydney Fox, it was Spilsbury’s flawed evidence which captivated the jury. Have experts changed today? In my day it was all fingerprints. It took some time for fingerprint evidence to gain the stranglehold it has had on juries. The first case in England involving fingerprints was in 1902 when an old lag Henry Jackson was done for burglary. Then in 1905 came the Stratton case when two brothers were accused of robbery and murder. They were convicted more or less on fingerprint evidence alone. One by one the countries of the western world abandoned the old Bertillon system of measuring noses, ears, the width of eyes and so forth and adopted fingerprints. From then on it was up to criminals to try to defeat the system by having the skin taken from their fingertips — it did not help. The new skin simply grew the same papillary lines. Fingerprint evidence was here to stay and to convict. Sir Bernard Spilsbury in his laboratory at St Bartholomew’s Hospital F E A T U R E “One by one the countries of the western world abandoned the old Bertillon system of measuring noses, ears, the width of eyes and so forth and adopted fingerprints” Now in the eyes of the courts it became an exact science. Speaking about fingerprint evidence in 1997 when she was chair of the Criminal Bar Association, Mrs Justice Anne Rafferty said: “If fingerprint evidence emerges when you are defending a client, then you tend to put your head in your hands. There is not really a question mark over it.” So hands up those of us who over the years bowed the knee or head and gave up when an expert witness said that he had found our client’s fingerprints on the bank safe. Fourteen matching points and the ten years’ experience (never less) of the prosecution’s expert witness — what did they do in the first nine? — was quite sufficient to send us running for the cover of the highly illegal sentence bargain. Unless that is, the client had an account at the bank and that previous week had been invited to a select sherry party in the vault given by the manager. But no, he didn’t want him called. But nearly a century later, fingerprint evidence came under renewed scrutiny. In 1998 the Court of Appeal quashed the conviction of Danny McNamee convicted of the 1982 IRA bombing in Hyde Park. In the preparation of an American case, US v Byron Mitchell in 1999, two fingerprints from a car robbery were sent to 50 FBI agencies, 20 per cent of which failed to identify the owners correctly. Then came a most interesting article by Michael Specter, “Do Fingerprints Lie?” in the New Yorker (27 May 2002). It centred on the 1997 Scottish case of policewoman Shirley McKie whose print was apparently found in a room where a murder took place. She said she hadn’t been there and was prosecuted for perjury. Fortunately, a senior New Scotland Yard scientist was convinced it was not her print. “It wasn’t even a close call,” he said. In January of the following year a US district court judge limited the use of fingerprint evidence in a Philadelphia murder case. He noted the “alarmingly high” error rates on periodic proficiency exams. One problem I never had to face was DNA evidence, which has replaced fingerprints in the scheme of irrefutable evidence but the principles still apply. For the moment the situation is what might be called 4F — properly collected, collated and not contaminated then it is probably unchallengable. But if evidence involves a human being — and it necessarily does — there’s always the possibility of error. Experts, however apparently eminent they may seem, are not infallible. We should not just roll over supinely and wave our paws in the air in submission. Moral: never give up in the face of difficulty — as my school reports used to say. The CLSA’s Criminal Lawyer 9 The Criminal Advocate’s Survival Guide By Jan Davies (The Carbolic Smoke Ball Company, £9.99) “MacCarthy takes the conventional wisdom that witnesses are there to be controlled and discredited and stands it on its head” This book is a must for any newly-qualified criminal solicitor advocacy in the magistrates’ court. It covers a lot of ground, and includes chapters on key areas such as bail applications and preparing for trial in the Crown Court. In addition, it has appendices dealing with the hearsay provisions and bad character evidence, which are a useful reference guide. The book is highly practical in its approach, and the author uses examples from her own experience which gives the book an informal style. I would highly recommend the book to criminal advocates at all levels — an ideal little Christmas present. Sonya Frough-Haghighat MacCarthy on Cross-Examination By Terence F. MacCarthy ($129. 95, ABA Publishing, 321 North Clark Street, Illinois 60610) There really aren’t too many good books on advocacy — indeed Du Cann, Napley, Eric Crowther are the only ones which immediately spring to mind — and so any new one is welcome. The fact that Chicago trial lawyer Terence MacCarthy, who headed the Federal Defender’s office for 40 years, looks at the art from an American perspective, doesn’t mean it does not contain a great deal of advice that applies to an English crossexamination. MacCarthy takes the conventional wisdom that witnesses are there to be controlled and discredited and stands it on its head. Persuasion is the keyword and that applies to the whole trial. The lawyer must look good to the jury and that is more persuasive than controlling, extracting information or insulting, which he equates with discrediting. He advocates pace — do not allow a witness to take advantage of a pause or interrupt witnesses, even your own. A study has shown this loses the sympathy of jurors. Form, he believes, is often of far more value than substance. MacCarthy, who believes that every good crossexamination should tell a story, gives substantial 10 The CLSA’s Criminal Lawyer examples. He does not like asking the witness regular or open ended questions — “What else do you know about my client, officer?” which allows the witness to become a participant in the proceedings rather than a friendly puppy being taken for a walk. He favours the statement phrased as a question, “You went to the shop?” Legal speak which adds “Isn’t that right?” and “Did there come a time?” is definitely out. Interestingly, he is also against the use of pencils and pens being pointed at witnesses. My recollection is that in the 1970s Treasury counsel John Mathew’s gold pencil pointed at an erring witness was one of his most damaging weapons. Even if you do not agree with everything he advocates, MacCarthy is always sound and interesting. Any young lawyer should, as my law tutor used to say, “Read, learn and inwardly digest”. Even if the price of the book is a whopping $129.95, particularly given the strength of the pound, it is a well-worthwhile purchase. James Morton D I R E C T O R ’ S R E P O R T Learning the lesson By Rodney Warren “The irony of the much heralded Civil Service IT award to the Commission for LSC Online and the subsequent complete collapse of the system within a fortnight is not lost on practitioners” The Legal Services Commission has been quite open about its preference to have been able to pilot the means test before it was introduced into the magistrates’ court in October. Unfortunately there was no authority given in the legislation to allow that to happen. Changes which were introduced into the Criminal Justice and Immigration Bill will now allow a pilot for any future scheme of means testing in the Crown Court. In some areas problems with the means test are as bad as ever and in others even worse than at the point of introduction. The post implementation review has some objective comment but reveals the true cost of the scheme in terms of payment reductions to solicitors at £40 million (over 16%). This is money being stripped from magistrates’ court spend and is in addition to the money being saved by the abolition of separate travel and waiting payments in the standard fees in urban areas. Work still needs to be done on the means test to radically improve the assessment of applications. A new approach is needed which sees a move from the current risk averse approach towards a more commercial and proportionate assessment of risk. The emphasis should be on fostering a radical shift in attitudes towards the grant of legal aid being seen as an integral part of the CJS and not an obstacle to it. So although we see little done to improve the means test there is an acknowledgement that piloting something first can provide valuable information from which improvements can be made for any final roll out. What a contrast then when looking at the current situation of the provision of criminal defence work in general. Here we have what has been described as “the big bang” approach, with the simultaneous implementation of CDS Direct, police station fixed fees and the litigators’ graduated fee scheme. How about that for a change in approach to risk? On the one hand there can be no risk taken that one self employed window cleaner, for example, might get legal aid in the magistrates’ court without proving he has no accounts and on the other such a level of risk in untested whole system change that could see wholesale financial collapse of providers or, worse, severe damage to the legal aid scheme as a whole. There is so much uncertainty and apprehension in the profession about what lies ahead, with payment processes for staff working out of hours at the police station as a prime example, that it is no small wonder the profession is becoming disengaged and can see no future in their chosen specialisation. At the same time ministers, the Commissioners and those who advise them demonstrate a commendable level of self belief. The irony of the much heralded Civil Service IT award to the Commission for LSC Online and the subsequent complete collapse of the system within a fortnight is not lost on practitioners. The question is: will change management lessons be learned? The CLSA’s Criminal Lawyer 11 V I E W F R O M T H E C H A I R Keep the faith When I assumed the mantle of chair from my esteemed predecessor Ian Kelcey, I did so at a conference of defence lawyers battered by the new contract fiasco, writes Joy Merriam “If you add into the pot the chaos engendered by LSC Online, which has left members angry and frustrated, we can expect a rocky 12 months ahead” First of all, in October, we were faced with fixed fees in police stations, swiftly followed by a new contract in which we would have to express an interest. No sooner were we marshalling ourselves for this then the goal posts moved again and we had a month to sign up to a new contract bringing in a raft of changes. All protests by the Law Society and ourselves were ignored by a LSC determined to press on at all costs. On 3rd November at our conference in Oxford, however, little did we know that a new drama was unfolding. The LSC had suspended their contract with CDS Direct providers Bostalls, as they had not obtained the necessary waiver from the SRA. CDS Direct looked to be in trouble; yet, a week later — again despite opposition — the SRA granted the waiver late in the afternoon of the 9th November, and the LSC announced it would be reinstating Bostalls’ contract. Is this really any way to deal with provision of criminal defence services to those in need? If you add into the pot the chaos engendered by LSC Online, which has left members angry and frustrated, we can expect a rocky 12 months ahead. The Association is still considering the live issue of the provision of telephone advice in police stations through CDS Direct, and whether it is a breach of section 58 of PACE. I will keep you advised as to how this pans out. As chairman, it is my firm aim to communicate with you and support you throughout my term. Those of you who were at the dinner in Oxford will have heard me quote that venerable Roman lawyer Marcus Tullius Cicero on the subject of friendship and support. Friends talk to each other — and I intend to keep you regularly informed through a revamped web site and regular e-bulletins. I would urge those of you who are not subscribers to our e-group to join. This is a forum for lively discussion on the issues of the day and a valuable source of practical advice, too. Many of our new committee members are regular contributors. Finally, I hope to see as many of you as possible at our annual conference next year which will be slightly earlier, on the 17th October in Yorkshire. I am hoping it will be in my home town of Sheffield (UTB!), subject to a suitable venue being found. So that’s all from me for now folks: keep the faith. The CLSA’s Criminal Lawyer