M.B.A. Syllabus I SEMESTER 1.1 Organizational Behavior Module 1 Nature of organizations, why organizations exist, organizational effectiveness, nature or organizational behavior, (OB), foundations of OB, importance and shortcomings of OB, historical roots of OB, interdisciplinary focus, approaches to OB Module 2 Foundations of individual behavior, personal factor, environmental factor, organizational systems and resources, psychological factors. Personality - Structure, determinants, personality traits and OB. Perception - Perceptual process, attribution, errors in perception, managing perception. Learning - how learning occurs, principles of learning. Attitudes - formation, factor, changing attitudes, job satisfaction. Value - types. Motivation - challenges, importance, content theories and process theories. Applied motivation practices - rewards, job design, socio technical systems OB model, empowerment, goal setting. Work Stress - stress model, cause, consequences, coping strategies. Module 3 Group and Interpersonal behavior - group dynamics - why groups form, types, group norms, cohensiveness, decision making / styles, strategies for improving decision making teams special types of groups, types of teams, Power and political behaviour - sources of power, effective use of power. Organisational policies, forces creating political behaviour, forces creating political behaviour, personality and political behaviour. Conflict - Sources and strategies to resolve conflict. Leadership - styles, contemporary developments. Interpersonal communication - essentials, networks, communication technologies, non - verbal communication, barriers, strategies to overcome barriers Module 4 Organizational process Organizational design - types and their behavioral implications. Organizational change - cause for change, why change resisted - managing change. Organization culture - how is culture created and sustained. Module 5 OB - Emerging challenges, managing diversity, globalization, technology transformation, ebusiness, promoting ethical behavior 1.2 Business Economics Module 1 Introduction to business economics. Basic concepts - marginalize, costs, time perspective, discounting, risk and uncertainty, profits, firm, industry and market. Economic and econometric models. The theory of demand. The theory of consumer behavior, The Cardinal Utility Theory. The indifference Curve Theory, the Revealed Preference Theory, the consumer surplus. The market demand. Market demand, determinants of demand, elasticity's of demand. Market demand, total revenue and marginal revenue. The constant elasticity demand function, distributed - log models of demand, linear expenditure systems. The Demand of the product of a firm. Module 2 The production function for a single product. Law of production, returns to scale and variable proportions. Forms of production functions. Technology and production function. Equilibrium of the firm - choice of optional combination of factors of production, single decision of the firm, choice of optimal expansion path. Derivation of cost functions from the production function. Theory of costs: Traditional theory of costs, modern theory of costs, engineering cost curves. Economies of scale, real economies, pecuniary economies. Statistical cost studies, engineering cost studies, survivor technique. Shape of cost curves and decision making. Module 3 Theory of firm: Perfect competition, monopoly, price discrimination and monopolistic competition. Oligopoly - non collusive and collusive. Neoclassical theory of the firm. The Marginalist Controversy. Full Cost Pricing, For dons' Attack on Marginalism; Defense the Marginalsm. Model of average cost pricing - demand and cost schedules, price determination, the 'markup' rule. Bain's limit Pricing Theory. Concept of competition and entry. Models of Sylos - Labini, Franko Modigliani, Bhagawati and Pashigian. Management theories of the firm. Baumol's theory of Sales Revenue Maximisation. Marris Model of the Managerial Enterprises. Williamson's model of Management Discretion. The Behavioural Model of Cyert and March. Module 4 Macro economic concepts - growth, investment, aggregate supply aggregate demand, output, output gap, incrementalism and aggregate price, inflation, unemployment and general price level. National income accounting - GDP, GNP, NNP, National Income, Disposable income, identities. Two sector, three sector models. the consumption function, equilibrium income and output. MPC, the Multiplier. The aggregate supply curve, the aggregate demand curve, fiscal policy the classical case, crowding out. IS - LM Analysis. Monetary expansion under classical conditions. Supply side economics - Effects of cutting, tax notes on aggregate demand and supply. Unemployment : Measure, types and impact of it. Inflation : Measure, demand full, cost - push, impact on economy. Rational expectation. Module 5 Indian economy - Characteristics, features - changing scenario. Sector wise analysis. Structural adjustments since 1991. Business sector implications. The future scenario. 1.3 Mathematics and Statistics Module 1 Mathematical basis for managerial decision making. Functions - linear, quadratic, exponential - applications of functions. AP, GP and their managerial applications. Differential, maxima and minima - applications. Matrix Algebra - addition, multiplication and inverse. Integration - Theorems on integration, definite integrals, indefinite integrals, geometric interpret ion . Markov theory Decision making under certainty, uncertainty and risk. Decision Tree. Module 2 Business statistics and scope. Application of statistics in managerial decision making. Primary and secondary data collection methods, drafting of questionnaire. Classification and tabulation of data. Graphical representation of data Sampling and sample method, merit and demerits of sampling. Measures of central tendency. Measures of dispersion Module 3 Probability theory - Meaning and importance. Calculation of probability. Theorems of probability. Probability distributions - binominal, poison, normal and exponential, Bayes' Therom. Module 4 Estimation, confidence intervals. Hypothesis testing basic concepts. Hypothesis testing for mean and proportions for small and large samples. Chi - square test for goodness of fit and independence. Index numbers, construction of index numbers, index number in use. ANOVA Presenting of data tables, graphs presentation and presentation of report. Module 5 Correlation analysis - Meaning and Types. Methods of Correlation analysis. Lag and Lead in Correlation. Regression analysis - meaning and uses. Regression equations, model building, curvilinear, non linear regression model, ste wise regrestion, variable selection procedures. Comparison of correlation and regression. Module 6 Steps in forecasting. Methods of forecasting. Business forecasting and time series. Components of time series, methods - staring line method, semi averages method - least squares method, Non - linear trend, methods of moving averages, measurement of components of Time series and limitations. 1.4 Indian Society Module 1 Integrative Process: Indian Society and Nationalism. Indian heritage - interpersonal development and social objectives. Indian and westerners - the age of reason vs. the caste system. The Indian State: Mughal, British and Modern India and continuity. Growth without development. Blockages to development. Module 2 Psychological Security and Identity: Social, political economic and cultural consequences. Occupation. Monetisation; the role of education. Social Institutions: Family, religion, marriage and education. NGOs Its structure and relevance to Indian society. Module 3 Indian Democracy Principles of democracy, its roots in Indian society and polity, ruling and representing people. Criminalisation of politics, stakes, abuse of electoral process, politics and crime - legitimacy. Effectiveness of political institutions - change in form of government and governance. Module 4 Sustainable Development and Ruler Poor Environment degradation; the role of voluntary organizations, social cost. Agricultural marketing organizational perception, relevance and decline; the next step. Poverty, bonded labour, unemployment, women empowerment, Societal skills and social accounting. Module 5 Managing Transition of India: Liberlisation, globalisation and privitisation Changes across Euro, Third World and USA and their impact on India. Equality, efficiency and excellence. Module 6 Indian Society, History and Industrialisation Social and Political Institutions Political processes and social change. Urban - Rural reansformation Regional trends Decentralisation of power - Panchayath raj institutions, the bureaucracy; linguistic states paradigm shifts - post independent Indian literature and society. Any theme of current interest affecting Indian Society 1.5 Accounting for Managers Module 1 Financial accounting - concepts, conventions, importance, principles, GAAPs, accounting systems, preparation of financial statements under double entry system. Module 2 Disclosure of information, Indian accounting standards, Human resource accounting, Fixed assets and depreciation accounting, inventory valuation (Basic). Module 3 (Fifteen Sessions) Analysis of financial statements, compact statements - highlights, funds flow analysis, ratio analysis, trend analysis, value added statements and cash flow analysis. Module 4 Cost accounting, concepts, cost classifications, cost ascertainment, methods of costing (only description). Managing Accounting - nature and scope. Module 5 Marginal costing - short term decision making, budgetary control - Zero based budgeting, performance budgeting, standard costing, cost control and cost reduction. Activity based costing, target costing life - cycle costing, strategic cost management. 1.6 Research Methodology Module 1 Research - features, types, phases and problem formulation. Business research, the Manager Researcher relationship. Styles of thinking, the thought process, scientific attitude, understanding theory - components and connections. Concepts, constructs, definition, parameters, variables, propositions, hypothesis, theory and models. Module 2 The Research Process: The management research question hierarchy, research process problems, the favoured technique syndrome, problem definition, designing the study, sampling design, resource allocation and budgets, valuing research information, the research proposal, pilot testing, data collection, analysis and interpretation, reporting the results and ethics in research Module 3 Research Design - exploratory studies, qualitative techniques, secondary data analysis, experience survey, focus groups, two stage design, descriptive studies and causal studies. Measurement Problems: Data types, the characteristics of sound measurement - validity and reliability. Scaling design Definition, classification, response methods, rating scales, ranking scales, scale construction, arbitrary scales, consensus scaling, item analysis factor scales and advanced scaling techniques. Sampling design: Nature, types of sample design probability and non probability sampling methods. Probability sampling methods - SRS WOR, SRSWR, Systematic sampling stratified sampling, cluster sampling, double sampling, stage sampling, phase sampling and inverse sampling. Non probability sampling methods: Convenience, judgment, purposive, quota and snowball sampling Module 4 Sources of Data: Secondary data - the library the internet and search engines. Survey methods: Personal interviews, telephone interviewing, self administered surveys and out sourcing. instrument of research - communication, question structure, content, wording sequence and response strategies - questionnaire construction and design. Observational studies : Experimentation - principles of experimental designs, CRD, RBD, Latin square design, factorial designs and control groups. Analysis of Data: Coding, data entry, tabulation, cross tabulation, data mining. Hypothesis Testing: Null and alternate hypothesis, level of significance, one and two sample tests. Measure of Association: Correlation and regression analysis, contingency coefficient. Non parametric Tests: Test of randomness, Kolmogorov - Smirnov test, Cramer's V. Proportional reduction error (PRE), Goodman and Kruskal's Tau, and gamma, and kendall's tau. Multivariate analysis Multiple regression, discriminant analysis, MANOV, LISREL, Conjoint analysis, factor analysis, cluster analysis, and multi dimensional scaling. Preparation of Reports The Written research report - its components and oral presentation II sem 2.1 Operations Research Module 1 Introduction to OR Importance of OR Scope of OR in business activities. Optimization concept, OR Models. Module 2 Linear programming Introduction to LP Graphical method of problem solving Alternate solution of LP Simplex method (two phase method) Duality in LP Formulation of dual problems, advantages. Transportation Models Nature and s7cope of transportation and allocation models. Methods of allocation Tests for optimality Imbalance in total availability and total allocation. Alternate methods of solutions. Scope of transportation models. Assignments Problems Traveling salesman problem. Module 3 Queing theory (waiting line) Essential features of queing system. Operating characteristics of queing system. Probability distribution in queing system. Sequencing Problems Processing 'n' jobs through 2 machines Processing 'n' jobs through 3 machines Replacement Models Replacement of items deteriorating with time Replacement of items that fail completely Module 4 Network Models. Introduction to PERT, CPM techniques. Network components, precedence, events, activities, errors and dummies. Critical path analysis, float. Probabilities in PERT analysis, project time calculations. Project crashing, time cost considerations. Module 5 Inventory models Meaning and importance of inventory management. Types of inventory control methods. EOQ formula, economic lot size. Problems based in EOQ formula. Module 6 Theory of games - introduction Two person zero - sum games. Simulation Introduction to basic concepts. Simulation Procedures. Application of simulation. 2.2 Financial Management Module 1 Overview of Financial Management Activities of financial management, risk and return, trade off, valuation. Indian Financial System Regulatory framework: SEBI and Company law regulations pertaining to I.P.O, rights issue bonus issue, capitalization of reserves, dividend and reserves, promoter's contribution, underwriting etc. The Indian financial system, markets, institutions and instruments. Basis Techniques of Financial Management Time value of money Valuation of bonds and shares Risk and return of portfolios CAPM, APM and option pricing Module 2 Sources of Finance Financing by shares, debentures and Term loans The Indian capital market - on overview. Primary and secondary markets Equity shares, preference shares, rights issue, public placements, private placements, capitalization of retained earnings and reserves, bonus shares. Types of institutional finance - funded and non - funded, term loans, loan syndication, consortium advance, participation certificate, covenants. Debt: debentures, types of debentures, covenants, credit rating. Leasing , hire purchase, venture capital, securitization, DPG. Working Capital Sources: Trade Credit, commercial banks, overdraft, cash credit, loan, bill purchase, factoring, Bill discounting, packing credit limit, export finance. Tendon Committee, Chore committee, latest methods like BAP maximum permissible bank finance based on balance - sheet and actual appraisal system. International Sources of Finance( concepts and definitions) Foreign Exchange concepts Exchange Rate Definitions. Exchange Rate Quotations. Arbitrate. Foreign Exchange management Act (FEMA) over view. Methods of Payment Clean payment Open Account Documentary Collections Documentary letters of Credit. Managing foreign Exchange Risk Transaction Exposure Translation Exposure Economic Exposure Other Concepts ECB, FDI, GDR, ADR, Euro Bond, hard Currency Loans, Soft Currency Loans etc., FCNR Deposits, IMF, IBRD, Module 3 Working Capital Management Principles of Working Capital Concepts of Working capital, estimating working capital requirement, operating, cycle, cash cycle. Accounts Receivable Management Terms of payment, Credit policy. Credit evaluation. Control of receivables. Cash Management Cash forecasting Cash budgets. Investing surplus cash. Inventory Management ABC Analysis. Inventory control. Module 4 Investment Decisions Consideration of non financial factors in capital budgeting. Basics, Cash flows, principles of estimation, merits and problems of various methods. Risk and sensitivity analysis in capital budgeting. Cost of Capital : debt. equity, WACC. Module 5 Capital Structure & Dividend Policies Leverages : financial & operating Leverages Financial leverage Operating leverage Capital structure theories Net Income Approach. Net Operating Income Approach. Modigliani and Miller Hypothesis. Planning the capital structure EBIT - EBS analysis. ROI - ROE analysis. Dividend Theories Dividend relevance - Walter Gordon Models. Dividend irrelevance - M M Hypothesis. Dividend policy and Practice Dividend policy payout ratio policy Legal and financial aspects. Bonus shares and stock splits. Multinational financial system, Multinational working capital management, international investment analysis, capital structure and financing operations. Module 6 Functioning of Multi National and Trans National Companies 2.3 Human Resource Management Module 1 Overview and introduction to human resource management (HRM) functions and objectives, organizational design, careers in HRM, environment of HRM, strategic HRM. Module 2 Employment - Job analysis, job design, human resource planning - factor affecting HRP, techniques of HRP, recruitment - factors affecting, sources, selection, process of selection, tools for selection, orientation and placement orientation programs. Module 3 Development - training and development, needs assessment, methods and techniques, evaluation, performance management - criteria, methods errors in rating, overcoming errors, legal issues in performance assessment. Employee and executive remuneration - elements, benefits and service, perquisites. Module 4 Managing human resources - safety and health - reason for accidents, ways of avoiding accidents. Health - Physical and mental, work place violence, sexual harassment, child labor, alcoholism and drug abuse. Employee welfare - principles, welfare measure. Module 5 Employee relations - reasons for disputes, ways of resolving disputes, trade unions, recent trends in union movement. Module 6 Ethical issues in HRM - dilemmas and ways of overcoming Challenges before HR manager, eHR. 2.4 Marketing Management Module 1 Marketing an Introduction Nature of marketing? Definition, meaning and scope: Core Concepts of marketing. Company orientation towards marketing Role of marketing in Indian economy, emerging trends in Indian Marketing environment. Module 2 Understanding the Consumer Role of consumer in the marketing process: factors influencing consumer behavior. Buying decision process: stages in buying decision process Business buying behavior; business market versus consumer market; buying decisions. Module 3 Market Segmentation, Target Marketing and Positioning Identifying marketing segments and selecting targets markets. Product Life cycle and new product development. Positioning the product. Module 4 Managing Marketing Mix Concept and components of marketing mix Product and product mix decisions Management of product lines: branding, packaging and labeling. Pricing strategies and programs : managing price changes Managing marketing channels - characteristics, components, channel design decisions Marketing communication; advertising and sales promotion Module 5 Marketing Applications Marketing research and Information systems Managing sales force. Issues related to marketing products globally The growth and benefits of direct marketing Channels of direct marketing, face to face selling, direct mail, catalog marketing, tale marketing, direct response marketing, kiosk marketing. Online marketing challenges. Network marketing. Developing marketing strategies. Module 6 Rural Marketing Rural market environment Rural demand and rural market index. Problems in rural marketing Marketing if agricultural inputs, produce, rural industry products, consumables and durables. Rural marketing strategies. 2.5 Production and Operation Management Module 1 Production Operation Management, Introduction and Overview. Production Operations Management - An Introduction Why study POM? Historic milestone in POM Factors affecting POM today Different approaches to the study of POM Design and operating production systems. The influence of Japanese manufacturers. What world class producers do? Developing trends in POM as a part of corporate strategy. Productivity, Competitiveness, and Strategy - Using Quality, Cost, Service as Competitive Weapons Today's global business conditions competition & productivity. Reality of global competition and competitive strategies. Challenges of quality, customer service & cost. Social responsibilities of business - environmental issues. Operations strategy - elements. Operations strategy for services. Forming operations strategies. Linking operations and marketing strategies. Forecasting in POM - Starting point of all planning Quantitative forecasting methods - forecasting accuracy. Long range forecasts - cycles, trends and seasonality - linear progression and correction. Short range forecasts - moving average method, exponential smoothing method, exponential smoothing with trend. How to have a scientific forecasting system - accuracy and control of forecasts. Computer software for forecasting. Module 2 Strategic Decisions - Design of Production systems Designing and developing products and services - selection & design of production process - manufacturing & service organizations. Designing & developing products & services - designing for Production, designing for quality, designing and developing new services. Product life cycles. Robust design, concurrent engineering, computer aided design, Modular design quality function deployment. Process planning and design. Major factors affecting process design decisions - product focus, process focus and group technology / cellular manufacturing. Interrelationships among product design and inventory policy. Deciding among processing alternatives, batch size, capital requirements, economic analysis, assembly charts and process charts. Production Technology - Selection & Management Proliferation of automation Types of automation - NCM / AIS. Automated production systems. Factories of the future - CAD /CAM Automation in services. Deciding among automation alternatives. Long Range Capacity Planning and Facilities Location Long range capacity planning Definition of production capacity. Measurements of capacity. Forecasting capacity demand. Ways of changing capacity. Economies of scale. Facilities location Factors affecting location decisions. Types of facilities and their dominant location features. Analyzing industrial facility location. Facilities Layout - manufacturing & Services Manufacturing facilities layouts materials handling Product layouts. Process layouts. Cellular manufacturing layouts. Fixed position layouts. Hybrid layouts. Analyzing manufacturing facilities layouts. Planning process and warehouse layouts. Operational sequence analysis. Planning product layouts - line balancing. Planning cellular manufacturing layouts. Service facilities layouts. Types and analysis. Design of Work Systems - Learning Curves and Analysis Job design Specialization Behavioral approaches to job design. Team and team working. Work study Method study Work measurement - PMTS Work sampling Compensation Individual incentives Group incentives Knowledge based pay systems. Assignments, case study discussion, quiz, seminar, project work presentations etc., on module 2. Module 3 Operating Decisions - Planning Production to Meet Demand Production Planning Systems - Aggregate Planning and Master Production Scheduling Production planning hierarchy Aggregate planning, aggregate demand. Master production scheduling. Types of production planning and control systems. Push pull systems. Theory of constraints - focusing on bottlenecks. Independent Demand Inventory Systems Why do we hold inventories? Nature of inventories. Fixed order quantity system Fixed order period system Issues in inventory planning - ABC classification, EOQ, computerization, and inventory Planning. Resource Requirement Planning System, Material Requirement Planning, Capacity Requirements Planning, Capacity Requirement Planning Material requirement planning (MRP) Objectives of MRP, elements of MRP Lot sizing in MRP Evaluation of MRP Capacity requirement planning (CRP) Load schedules. Shop Floor Planning and Control in Manufacturing Shop floor planning and control. Finite and infinite loading. Sequencing rules, minimizing total production time. Scheduling process focused manufacturing. Batch scheduling Line balance method. Computerized scheduling system. Planning and Scheduling of Service Operations Nature of services - types of service operations. Scheduling quasi - manufacturing service operations. Product, process focused service operations. Scheduling customer as participants - service operations - waiting lines. Scheduling customer as product - service operations. Using computer simulation in service operations and its evaluation. Just - in Time Manufacturing Systems JIT philosophy Prerequisites of JIT Manufacturing. Elements in JIT manufacturing Eliminating waste, enforced problem solving, continuous process improvement. TQM, parallel processing. Kanban production control. JIT purchasing Reducing inventories through setup reduction. Benefits of JIT manufacturing Success and JIT manufacturing. Supply Chain management Introduction to SCM Purchasing JIT purchasing Logistics Warehousing Expediting Bench marking the performance of materials managers. Third party logistics management providers. Project Management - PERT / CPM Introduction to Project Management Project life cycle. Behavioral aspects of project management. PERT / CPM Module 4 Control Decisions: Planning and Controlling of operations for productivity, quality and reliability Quality Management - Concept of TQM / Six Sigma Nature of quality - dimensions, determinants and cost of quality. Modern quality management - Quality drives productivity Quality standards - ISO 9000 / ISO 14000. TQM programs - customer involvement, designing products for quality, developing supplier relationships, customer service, distribution, building empowered teams. Quality management in services. Introduction to six sigma concepts. Quality Control - Acceptance Sampling Statistical methods in QC sampling. Control Charts - Attributes & Variables. Acceptance plans - single, double sequential, OCC, average outgoing quality curves. Computers in QC Qc in services. Maintenance Management & Reliability Repair programs Preventive maintenance programs. Machine reliability. Trends in maintenance management Maintenance issues in service management. 2.6 Management Information Systems Module 1 Basic Concepts of MIS and a Systematic Approach of Management MIS - an Introduction Importance of information Information System Activities. Information System Resources. Information as a Tool. Systems Approach Steps involved in this approach. Organizational Sub Systems. Environmental Sub Systems. Operational Support Systems. Management Support Systems. Expert System, Knowledge Management System. Module 2 Database Management and Processing System Transaction Processing System Data Base Management. Online Transaction Processes. Module 3 Overview of systems design and development the initiatives and methodologies and implementations job plan. The process of feasibility study and analysis. Design specifications including input, interface, output and controls. Life Cycle Approach & Prototype Approach. Case Study, Discussions. Module 4 Understanding Decision Support System An Overview Managerial Decision Marking Process. Models for decision support including Simon's model for decision support. Software for Decision Support. DSS Generator and Capabilities. Supporting Model Base. Supporting Database Supporting Interactive Dialogue ( DG/MS) GDSS & Video Conferencing Case Study Discussions. Module 5 Strategic Role of Information Systems Effects of IT on strategy and competition Building Value Chain. Case Study Discussions. Module 6 (Fifteen Sessions) Introduction to Object Oriented Analysis and Design and Trends in Management Information system Introduction to abject oriented design Introduction in M.I.S overview of Enterprise wide computing Enterprise Resource Planning Internet E - commerce 2.7 Business Law Module 1 Introduction - Overview of Business laws in India - Sources of law and interpretation of law The constitution of India with special reference to economic principles enshrined in the constitution - decision by the supreme court. Module 2 The contract Act - features - The international contracts - features and Problems. Business forms: Different types - companies - The companies Act 1956 The multinational corporations - Mergers Amalgamation etc., Legal issues and judicial decisions. The consumer protection Act - features, issues and court decisions. Sales: Indian Sales of Goods Act - Brief Review - International Sales Contract united nations conventions and contract in the Sale of International Sale of Goods (G.I.S.G) Foundations of international law - Islamic law, Socialist law, Common law and Civil law Principles of International law - sovereignty, international jurisdiction doctrine of comity, act of state doctrine, treatment and rights of aliens. International treaties and conventions. Module 3 Trade in Goods Theories of International Trade - Broad features of contemporary International Organizations - GATT W.T.O - Critical Review. Financing of foreign Trade - Different Types - Role of foreign Exchange Management Act (FEMA) critical review. The Indian contract act - features - international sales contracts - feature and problems. Sale of goods act - brief overview, international sales contracts - united national conventions and contracts in the international sale of goods (CISG) Forms of business ownership - the Companies Act, 1956. The multinational corporation managers and acquisitions - legal issues and judicial decisions. Module 4 Intangible aspects of property The intellectual property Acts on India - Copyright, Trade mark, patents etc, Information Technology Act, International intellectual Property Organizations - treaties and International Transfer of Intellectual Properties. Module 5 Environmental Law Introduction : Cost of Economic Growth, Theories, Critical evaluation. Laws relating to prevention of pollution - Air, Water and sound - judicial approach. Overview and concluding remarks. Student presentations - case law etc., (20 sessions) III SEMESTER Contemporary Management Practices (CMP) G1 CEO's Diaries G2 Indian Business Maharajas G3 Winning Strategies in Corporate Environment Finance F1 Security Analysis & Portfolio Management F2 Banks & institutional Management F3 Fiscal Policies & Taxation Management Marketing M1 Consumer Behaviour M2 Business Marketing M3 Marketing of Services Human Resources H1 Training and Development H2 Compensation Management (Including Performance Appraisal) H3 Employee Relations Management Production & Operations Management P1 Supply Chain Management P2 Productivity Techniques & Total Quality Management P3Technology Management Systems S1 Systems Analysis & Design S2 Software Engineering Management S3 Database Concepts & Administration Finance F4 Intl. Financial Management. F5 Strategic Financial Management F6 Project Appraisal & Finance Marketing M4 Sales & Distribution Management M5 International Marketing M6 Advertising Management M7 Rural Marketing Human Resources H4 Organizational Culture, Change & Development. H5 Learning Organizations, Leadership & Change H6 International Hrm. Systems S4 Enterprise Resource Planning & Business Process Re - Engineering S5 Electronic Commerce S6 E - business Strategies