Important Health Care and Insurance Benefit Information
The GM Canada Benefits Centre has added some new and improved features to the Your
Benefits Resource (YBR) website to help you better manage your employee health care and
insurance benefits:
http://resources.hewitt.com/gmcanadabenefitscentre/ (English version)
http://resources.hewitt.com/gmcanada_avantages_sociaux (French version)
If it is your first time accessing the Your Benefits Resource site you can access instructions on
how to setup your userid and password using the instructions on page 2 of this document.
After logging into the site use the “Health, Insurance…” link on the left hand side of the page
Under the “Coverage as of Today for You and Your Dependents” link you can access the
following information:
•
•
Your health care enrollment category (ie. No Coverage, Employee Only, Employee &
Spouse, Employee and Children, Employee and Family) as well as the amount of your
monthly health care contribution
Your life insurance coverages along with monthly premiums you are currently paying if
enrolled in employee pay plans
Under the “Request Materials” link you now have the ability to request the following information
directly through the Your Benefits Resource(YBR) site
o Health Care Enrollment/Change (902) Form
o Group Life Insurance Cancellation Form
o Optional/Dependent Group Life Insurance Brochure
o Beneficiary Confirmation Statement
USER ID and PASSWORD ACCESS to the GM CANADA BENEFITS CENTRE
How do I create my User ID?
1. Log onto the Your Benefits Resources™ website
Go
to www.resources.hewitt.com/gmcanadabenefitscentre
and select “Log On” from the welcome screen.
2. Go to “create your User ID”
Since we’re no longer using Social Insurance
Numbers as your primary identifier, you’ll need to
click on “create your User ID” to set up a unique
User ID to access the Your Benefits Resources™
website and the GM Canada Benefits Centre.
3. Enter your personal information
To properly identify you so that you can set-up your
User ID, you’ll need to provide the three pieces of
information in the personal identification fields.
Press “Continue” when the fields are complete.
4. Enter your current Benefits Centre Password
This is the final identifier required so that you can
set-up your new User ID. Once you’ve entered your
Password, select “Log on.” If you do not remember
your Password, select “I Forgot My Password” and
follow prompts to request a new one. If you do not
have a valid password, you will not be able to access
your account through the web site or through a
representative.
5. Create your unique User ID
You can choose any combination of 8 to 20 letters
and/or numbers (except you cannot use your SIN or
your password). Your identifier must be unique, so
if someone has already created this same User ID,
you’ll need to choose another ID. When you are
ready, click on “Continue.”
6. Answer security questions
You will be given the opportunity through the web
site to provide answers to some personalized
security questions. Once you’ve entered responses
to at least five of the security questions, press
“Continue.” In the future, if you forget your
Password, you will be prompted to answer these
security questions (just like many of the banks do!).
If you answer the security questions, you’ll be able
to choose a new Password and gain access to your
benefit information immediately. If you are unable
to answer the security questions, you’ll need to
request a new Password which can be mailed to you
if you’ve previously set up your email address on
Your Benefits Resources or with the Benefits Centre
or will be mailed to you if you have not. You’ll need
to wait until you have the Password to access your
benefit information.
What do I do if I have forgotten my User ID or
Password?
1. Log onto the Your Benefits Resources™ website
Go
to www.resources.hewitt.com/gmcanadabenefitscentre
and select “Log On” from the welcome screen.
2. If you have forgotten your User ID go to “I forgot
my User ID”
Provide the three pieces of information asked for in
the personal identification fields and select
“Continue”. Your User ID will be provided to you –
you will need to provide your password before being
given access to the account.
3. Enter your current Benefits Centre Password
If you do not remember your Password, select “I
Forgot My Password”.
4. Answer security questions
If you have established personalized security
questions and answer your security questions
correctly, you’ll be able to choose a new Password
and gain access to your benefit information
immediately.
If you are unable to answer the security questions or
have not set-up security questions, you’ll need to
request a new Password which can be emailed to
you if you've previously set up your email address
on Your Benefits Resources or with the Benefits
Centre or will be mailed to you if you have not.
You’ll need to wait until you have the Password to
access your benefit information.
If you do not have a valid password, you will not be
able to access your account through the web site or
through a representative.