The Gallagher-Westfall Group
The
GallagherWestfall Group,
Inc.
The Gallagher-Westfall Group, Inc. is a
professional group of public safety practitioners who
focus on innovative, pro-active means of liability
reduction and loss prevention while increasing the
effectiveness of law enforcement, corrections, fire
fighter and emergency services personnel. Their
simple theory is that an organization that is properly
lead, managed and supervised will ultimately create a
healthy work environment that leads to more
professional, service oriented personnel that will
ultimately reduce liability and risk.
The Gallagher Westfall Group was created on
behalf for practitioners. The GWG’s pioneering Six
Layers of Success© training programs, risk
assessments, liability reviews and defense case
preparations have been the standard in the law
enforcement, insurance and loss prevention
profession for more than two decades. Previous
approaches failed because they were reactive and
focused on what not to do. Conversely, the Six
Layers of Success© is an action-oriented process that
has proven to be universally successful. Properly
implemented and followed, it simply works.
This pro-active approach by the principals of
GWG has been provided to hundreds of agencies and
thousands of practitioners in all fifty states. Their work
has saved untold thousands of hard earned public
dollars that could be better spent in the public sector
for continued improvement rather than in the defense
of costly civil suits.
GWG’s hallmark has been innovative, timely
services in a fast changing and litigious world. We
believe what we do makes a difference. We have
never advertised, depending solely on “One person
telling another.” Client satisfaction, innovative proactive, client-driven programs provided by exceptional
practitioners with long career histories of success are
the trademark values that have driven GWG and
continue to drive our work each day.
Pat
Bill
Pat Gallagher
President
Bill Westfall
President
“Improving the present,
and safeguarding the
future through service”
William S. Westfall
President
The Gallagher-Westfall
Group, Inc. of Indiana
P.O. Box 101
Santa Claus, IN 47579
Phone: (812) 544-2777
FAX: (812) 544-2888
“Improving the present, and
safeguarding the future
through service”
Working with:
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Law Enforcement
Corrections
Risk Managers
Insurance Pools
Fire Departments
Private Security
Professional
Associations
School District, Housing
Authority, and
College/University Police
Departments
Leadership and Mastering Performance
Management,
A Supervisory Mid-Management Seminar:
Phase III
Finding appropriate, useful supervisory and midmanagement training that truly impacts the competency,
commitment and attitude and feelings of supervisors in the
law enforcement arena is not easily done. This session
focuses on the first line supervisor and mid-manager, to do
just that. For all the complexity of what we do, two of the
most critical leadership skills are those dealing with
relationships and productivity of our teams. This seminar will
identify how critical these two variables are to good
leadership and then will skill build them. Tools are provided
that will assist the attendee to work more effectively as a
developer with their people, both as individuals and as a
team. Case studies and illustrations are included as part of
the curriculum.
This twenty four-hour session has been developed over a
fifteen year period of time by some of the better law
enforcement instructors in the country incorporating content
from Ken Blanchard’s Situational Leadership II® Model. The
instructor, Bill Westfall, has been qualified by the Ken
Blanchard Companies to instruct this course using SL II®
content specifically designed to be delivered to law
enforcement personnel. Bill Westfall has proven to be one of
the most acclaimed and requested law enforcement
leadership instructors in the United States. It has been said
that Bill Westfall addresses the topic of law enforcement
leadership like nobody else can. One who appreciates the
lessons of history, Bill has the ability to see trends that will
affect the future and is able to describe the evolution of
society and policing, relating back to the fundamental values
of leadership that made the United States the “imperfect” but
great country that it is.
These sessions are taught utilizing much of the current
thought of adult education principals to accelerate learning.
They include multi-media sources and color classroom
peripherals and handouts to reinforce learning points.
Learning objectives will be met through: lecture, discussion,
individual and group activities, audio visual aids that will
provide application of the concepts discussed, and
communication and leadership style inventories.
Day One
8:00 AM
10:00 AM
11:45 AM
1:00 PM
4:30 PM
Situational Leadership II ® – The Best Known
Tool for Developing and Empowering Your
People; The Toughest Football Coach Who
Ever Lived; Whatever Happened to the
Sugar Land Express?; The History of
Leadership Development and Situational
Leadership
The Three Skills of a Situational Leader; The
Developmental Cycle; The Four
Developmental Levels
Lunch
Fine Tuning Your Diagnostic Skills; The
Definition of Leadership Style; Defining
Directive Behaviors; Defining Supportive
Behaviors; The Four Styles of Leadership
Adjourn
Day Two (cont’d)
3:00 PM
4:30 PM
Day Three
8:00 AM
Day Two
8:00 AM
11:45 AM
1:00 PM
Flexibility – The Second Skill of a Situational
Leader; Directive Behaviors Defined;
Supportive Behaviors Defined; Using
Directive Behaviors – What Do You Say?;
Using Supportive Behaviors – What Do You
Say?; What Does a Style 1 Leader Do?;
What Does a Style 2 Leader Do?; What
Does a Style 3 Leader Do?; What Does a
Style 4 Leader Do?
Lunch
The Regressive Cycle. The Two People You
Will Meet at DL 3; Steps for Managing
Regression; Motivating the “Old Salt”
General Joshua Chamberlain and the 2nd
Maine: A Case Study; The SLII®
Conversation Starters; Matching Leadership
Style to Developmental Level; Oversupervision and Under-supervision;
Matching Leadership Style to the Situation
Video; The Match Mismatch Activity; SLII®
Skill Proactive; Building the Model Learning
Activity; The SLII Game; The Bob Knowlton
Case Study; The Jeanne Hall Case Study
Understanding Motivation – The Little Known
Secret; The Pygmalion Effect; The History of
Motivation; Scientific Management – Taylor;
Social Man – May; Self-actualized Man –
Maslow; Complex Man – Herzberg; Theory
X/Theory Y – McGregor/Douglas; The Little
Known Secret of Motivation; The Relationship
of Motivation to Probability of Success;
Motivation and Generation X
Adjourn
9:00 AM
11:45
AM
1:00 PM
4:00 PM
4:30 PM
Mastering Performance Management: A
Performance Evaluation That Works; Five
Steps to Developing Competence – Using
Situational Leadership; An Evaluation System
That Works!; Goal Setting and Performance
Plans; The Samantha Evers Case Study
Partnering for Performance – The Third Skill
of A Situational Leader; Resolving
Disagreement About Developmental Level;
Partnering for Performance Practice; Writing
the Effective Performance Plan; Action
Planning
Lunch
Writing the Effective Performance Plan; ReDirect, Reward and Reprimand: The Three
R’s of Reinforcement; Five Steps of
Developing Competence; Redirection;
Rewarding Behavior; Reprimanding
Behavior; Reprimands According to Robert E.
Lee; Coaching for Impact Action Plan;
Reflecting on Your Learning / Five Visible
Signs; Completing the Impact Map;
Reviewing Resources for Becoming a
Situational Leader
Leadership for Supervisors: Putting It In
Place; Giving Them a Place to Stand;
Leaving a Legacy, The Watch; Presentation
of Certificates
Adjourn