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Official Newsmagazine of the Mississippi & Louisiana Gaming Industries
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FEBRUARY 2016
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Contents February 2016
2016 Southern
Gaming Summit
set for May 3-5
THISISSUE
COVER STORY
8 C
andidates And
Gaming
AGA shares information
through new voter guide.
FEATURES
6 Life Savers
Gold Strike employees put
training into action.
7 H
elping One
Another
Employees donate to crisis
fund in Shreveport.
23 Fun At Work
Holiday parties, blue jeans and
special lunches.
EVERYISSUE
4 Guest Editorial
12 Added Attractions
5 Gaming Revenues
14 People In The News
MGHA past chair reflects on
organization.
Gulf Coast shows increased
numbers.
10 Moving Ahead
Eldorado Resort has new GM.
Lake Charles casino to add
second hotel tower.
Employees of the Year honored.
18 C
ontributions &
Donations
Volunteers serve meals, help out.
23
19
FEBRUARY 2016
BILOXI — The conference
program for Southern Gaming
Summit and its companion event
Bingo World, to be held at the
Mississippi Coast Coliseum &
Convention Center May 3-5, is
set and will feature 25 breakout
sessions, in-depth educational
workshops and an opening
keynote by Anthony Sanfilippo,
chief executive officer of Pinnacle
Entertainment.
The conference will kick off
Tuesday, May 3, with the fifth
annual AGA Global Gaming
Women Luncheon at Island View
Casino Resort. Two full days of
sessions covering a wide range
of casino and bingo industry
topics will follow, starting with
the opening keynote address by
Sanfilippo on Wednesday, May 4.
The conference will revive
some popular additions that
were new to last year’s program,
which for the first time featured
topics such as fantasy sports, a
casino chef’s roundtable followed
by a live cooking event on the
show floor and marketing to
millennials, all of which will be
revisited this May. New Southern
Gaming Summit sessions will
include Global Gaming Women:
What is the Path to ExecutiveLevel Equality?, Skill-Based Slots,
To Spend or Not to Spend: The
CFO View and New Gaming
Opportunities in the South.
Full details on the program, as
well as every aspect of the show,
including how to register, are
available at www.sgsummit.com.
For information on exhibit
space and sponsorship
opportunities, contact Lesley
Grashow at (203) 938-2782
or grashowl@bnpmedia.com or
Stephanie Weingartz at (586)
781-9890 or weingartzs@
bnpmedia.com.
MISSISSIPPI/LOUISIANA GAMING NEWS
3
Guest Editorial
MGHA sees growth,
goals realized in 2015
By Susan Varnes
I find it hard to believe
that two years have
passed since I accepted
the position of Chair of
the Mississippi Gaming &
Hospitality Association.
Honestly, when I was first
asked if I would be willing
to serve, my initial reaction
was to question if I had
Susan
the appropriate time to
dedicate to the job. But
similar to all important and worthwhile
ventures, I was able to find the time,
and am grateful for the opportunity to
serve. I have learned more than I have
taught and have been enriched by the
experience — it has indeed been a
worthwhile two years.
I am fortunate to work with an
incredible group of individuals at
Treasure Bay who supported me
in accepting the position, stepped
in whenever possible to assist the
association and frequently joined me as
industry ambassadors themselves. I was
also fortunate to have a great group of
officers at MGHA who agreed to serve
alongside me. With hard work and a
focus on the tasks at hand, there was
time to build new relationships and forge
new alliances. We certainly had our
share of fun and camaraderie along the
way and worked with Larry Gregory and
Mike Bruffey, our executive director and
deputy director, to achieve many goals
and overcome several challenges that
faced the industry.
One of our first goals achieved was
100 percent membership in the MGHA
by all commercial casinos throughout
Mississippi. Having a unified association
has not only been powerful, it has
allowed us to achieve many of our other
goals. We built relationships and forged
partnerships with state agencies such
as MDA’s tourism office and other
like-minded associations, including the
Mississippi Tourism Association and
Mississippi Hospitality and Restaurant
Association — all of which make our
4
association stronger and
more effective.
These relationships and
partnerships have shown
us that there is much
common ground and that
we can mobilize effectively
to support joint causes
that are beneficial to the
communities in which we
operate as well as the
entire state.
Varnes
Having worked in the
gaming industry for
nearly 25 years and having had the
opportunity to work in all three regions
of Mississippi since first moving to the
state more than 20 years ago, I have
formed many friendships and bonds.
Much is made of the competitive nature
of casino operators, but what is not
widely known is the spirit of partnership
shared among the operators. Whether
it is a charity kickball, softball or a slot
tournament, a fundraising cocktail party,
a tourism event or just the ability to pick
up the phone and call on one another to
borrow supplies or equipment, it makes
me very proud to be part of our gaming
community in this state, and I look to the
future with hope and confidence that our
gaming community will continue to grow
and prosper.
The gaming revenue numbers have
been well reported. The overall growth
for our state is something to be proud of
given the fierce competition throughout
the nation, and particularly the southern
region of the country. The coast showed
the most revenue growth, welcoming
a new operator at the end of 2015,
while the central region continues to
maintain its solid grasp on market
share year over year. The Tunica market
showed a reduction of approximately
6 percent gaming revenue, and by the
end of 2015, had seen a decrease
in both gaming positions and hotel
rooms. However, Tunica operators were
successful in retaining the majority of
the revenue and tourism in the market
MISSISSIPPI/LOUISIANA GAMING NEWS
>> To Page 6
FEBRUARY 2016
Official Newsmagazine of the
Mississippi & Louisiana
Gaming Industries
FEBRUARY 2016
Volume XIII Issue 6
STAFF
W. Michael Sunderman
Publisher
michael@m2mediacorp.com
Lori Beth Susman
General Manager / Executive Editor
loribeth@m2mediacorp.com
Mary Sunderman
Associate Publisher
mary@m2mediacorp.com
David Grisham
Contributing Editor
david@m2mediacorp.com
Michael Haynes
Business Manager
manager@m2mediacorp.com
Designers
Brian Treadaway
Tim Wall
Missy Mitchell
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MISSISSIPPI GROSS GAMING REVENUES
Nearly 450 associates featured in this issue!
End of year revenues
show mixed results
By David Grisham
MISSISSIPPI/LOUISIANA — Revenue at Mississippi’s Gulf Coast
casinos, buoyed by the addition of the Scarlet Pearl Casino Resort,
increased in December year over year while casinos in Louisiana and
river casinos in Mississippi saw revenue decrease. Gaming revenue
was down statewide in Mississippi and Louisiana in the December
year-over-year comparison.
Mississippi casinos took in $167,110,180 in December,
down half a percent point from the $167,997,306 collected in
December of last year. However, statewide revenue in December
was 3.7 percent higher than the November revenue figure of
$161,170,385.
Mississippi Gulf Coast casinos saw revenue jump by 6.9 percent
in December 2015 compared to December 2014, going from
$84,641,265 in December of last year to $90,500,301 this
December. Compared to November revenue of $91,421,511,
December revenue was down 1 percent on the Gulf Coast.
River casinos in Mississippi took in $76,609,879 in December,
down 8.1 percent compared to the $83,356,041 they collected in
December of last year. Compared to a November revenue figure of
$69,748,875 river casinos experienced a jump of 9.8 percent in
December.
For the year, Mississippi casinos brought in 1.4 percent more
revenue in 2015 than in 2014. A 5.9 percent bump in annual
revenue on the Mississippi Gulf Coast offset a 3.5 dip at river
casinos.
Riverboat casinos in Louisiana experienced a 4.5 percent drop
in revenue in December 2015 compared to December 2014,
going from $172,711,223 to $165,003,956 in the December-toDecember comparison. Compared to a November revenue figure of
$149,418,708, Louisiana riverboat casinos saw a 10.4 percent
increase in December.
The land-based Harrah’s New Orleans saw revenue fall
27.3 percent in December 2015 year over year, going from
$30,347,674 to $22,056,708. The $22,056,708 December
figure was 2.9 percent lower than November’s $22,709,050.
Slots at Louisiana racetracks experienced a 5.3 percent
decrease in December 2015 versus December 2014, going
from $31,773,961 to $30,100,581. Compared to November’s
$28,016,779 revenue figure, slots at racetracks saw a 7.4
percent increase in December.
Breaking it down by region for Louisiana riverboat casinos,
Shreveport/Bossier casinos saw revenue increase from
$56,187,005 in December 2014 to $56,557,052 in December
2015 for a 0.7 percent decrease (+10.3 percent compared to
$51,272,620 in November).
>> To Page 6
RIVER CASINOS
Month
2014
Month
2015
DEC
$83,356,041 DEC
$76,609,879 NOV
$73,114,620 NOV
$69,748,875 OCT
$76,051,391 OCT
$74,241,455 SEP
$71,647,624 SEP
$73,006,343 AUG
$80,956,794 AUG
$75,554,949 JUL
$84,768,029 JUL
$85,374,930 $469,894,498 $454,536,432 Increase% Increase
(Decrease)(Decrease)
$(6,746,162)
-8.1%
$(3,365,745)
-4.6%
$(1,809,936)
-2.4%
$1,358,719 1.9%
$(5,401,844)
-6.7%
$606,902 0.7%
$(15,358,066)
-3.3%
GULF COAST CASINOS
Increase% Increase
Month
2014
Month
2015
(Decrease)(Decrease)
DEC
$84,641,265 DEC
$90,500,301 $5,859,036 6.9%
NOV
$82,765,828 NOV
$91,421,511 $8,655,682 10.5%
OCT
$90,931,389 OCT
$88,135,673 $(2,795,716)
-3.1%
SEP
$88,453,583 SEP
$92,038,758 $3,585,175 4.1%
AUG
$94,139,559 AUG
$97,167,235 $3,027,676 3.2%
JUL
$95,489,386 JUL
$104,202,529 $8,713,143 9.1%
$536,421,010 $563,466,007 $27,044,997 5.0%
LOUISIANA GROSS GAMING REVENUES
SHREVEPORT/BOSSIER CASINOS
Increase% Increase
Month
2014
Month
2015
(Decrease)(Decrease)
DEC
$56,187,005 DEC
$56,557,052 $370,047 0.7%
NOV
$51,920,029 NOV
$51,272,620 $(647,409)
-1.2%
OCT
$53,530,655 OCT
$55,969,253 $2,438,598 4.6%
SEP
$50,817,892 SEP
$52,339,016 $1,521,124 3.0%
AUG
$65,635,398 AUG
$56,198,495 $(9,436,903) -14.4%
JUL
$58,244,825 JUL
$63,763,388 $5,518,563 9.5%
$336,335,804 $336,099,824 $(235,980)
-0.1%
LAKE CHARLES CASINOS
Increase% Increase
Month
2014
Month
2015
(Decrease)(Decrease)
DEC
$72,023,629 DEC
$61,665,644 $(10,357,985) -14.4%
NOV
$43,392,205 NOV
$53,132,762 $9,740,557 22.4%
OCT
$40,273,372 OCT
$58,603,830 $18,330,458 45.5%
SEP
$37,999,265 SEP
$57,713,046 $19,713,781 51.9%
AUG
$44,496,004 AUG
$60,368,301 $15,872,297 35.7%
JUL
$47,328,643 JUL
$66,770,948 $19,442,305 41.1%
$285,513,118 $358,254,531 $72,741,413 25.5%
NEW ORLEANS CASINOS
Increase% Increase
Month
2014
Month
2015
(Decrease)(Decrease)
DEC
$21,650,589 DEC
$22,602,730 $952,141 4.4%
NOV
$20,869,740 NOV
$21,235,858 $366,118 1.8%
OCT
$21,345,532 OCT
$22,386,834 $1,041,302 4.9%
SEP
$19,701,260 SEP
$21,399,396 $1,698,136 8.6%
AUG
$22,155,498 AUG
$22,615,216 $459,718 2.1%
JUL
$21,871,876 JUL
$24,494,732 $2,622,856 12.0%
$127,594,495 $134,734,766 $7,140,271 5.6%
BATON ROUGE CASINOS
Increase% Increase
Month
2014
Month
2015
(Decrease)(Decrease)
DEC
$22,849,999 DEC
$24,178,530 $1,328,531 5.8%
NOV
$21,722,733 NOV
$23,777,468 $2,054,735 9.5%
OCT
$21,799,925 OCT
$24,634,237 $2,834,312 13.0%
SEP
$21,092,667 SEP
$21,680,655 $587,988 2.8%
AUG
$24,413,815 AUG
$23,353,657 $(1,060,158)
-4.3%
JUL
$24,124,619 JUL
$24,930,383 $805,764 3.3%
$136,003,758 $142,554,930 $6,551,172 4.8%
HARRAH’S NEW ORLEANS CASINO
Increase% Increase
Month
2014
Month
2015
(Decrease)(Decrease)
DEC
$30,347,674 DEC
$22,056,708 $(8,290,966) -27.3%
NOV
$26,814,327 NOV
$22,709,050 $(4,105,277) -15.3%
OCT
$27,373,126 OCT
$26,519,041 $(854,085)
-3.1%
SEP
$24,037,906 SEP
$24,520,784 $482,878 2.0%
AUG
$27,203,002 AUG
$22,567,927 $(4,635,075) -17.0%
JUL
$28,502,826 JUL
$35,964,794 $7,461,968 26.2%
$164,278,861 $154,338,304 $(9,940,557)
-6.1%
FEBRUARY 2016
MISSISSIPPI/LOUISIANA GAMING NEWS
5
Gold Strike guests get life-saving gift during holidays
TUNICA RESORTS — Two Gold Strike
guests had big reasons to celebrate
on New Year’s Eve. If not for the lifesaving action of Gold Strike employees
in December, the guests might not have
lived to welcome in 2016.
It was Dec. 10 and the casino had
been decorated for the holidays. The
general mood was festive. At about
11:45 a.m., Carl Zluticky began his
shift at Buffet Americana, not knowing
he would soon be the difference between
life and death.
As Zluticky routinely prepped
silverware for the lunch crowd, he and
fellow co-worker Angela Henderson
noticed a woman running frantically
toward them. She
was waving her
hands and motioning
to her neck to
indicate that she was
choking. Without
hesitation, Zluticky
dropped what he
was doing, quickly
approached the
Carl
guest and performed
Zluticky
the Heimlich
maneuver. After one
attempt, her passage was cleared and
she was able to breathe.
The guest, Patricia T., from Louisville,
Members of the security team, including Phil Tillman, Josh Rhodes,
Charles Myles, LaTanya Murphy, Michael Pickering, Bill Green, Danny
Dickson, William Wisener, Allison Lewis, Rita Hughes, jumped into
action to save a guest.
Kentucky, expressed her gratitude to him
for saving her life. She even persistently
tried to offer him money for saving her,
but he humbly refused and explained he
was glad he was there to help.
“It’s wonderful to be able to save a
life. I never thought the skills I learned
in Boy Scouts would come in handy, but
today proved otherwise,” Zluticky said,
modestly.
Just a few weeks later, with Christmas
Day still fresh on the minds of many, the
security team at Gold Strike stepped up
to save another person. It was on Dec.
27, at approximately 1:24 p.m., when
man began suffering a heart attack on
the casino floor. The security department
immediately jumped into action, providing
him with CPR and ultimately saving his
life. Gold Strike has since reached out to
the family of the guest, who said he is
alive because of the quick reaction of the
casino staff. “I want to thank them from
the bottom of my heart,” he said.
Many gifts were exchanged during
the holiday season, but none greater
than those given by the Gold Strike
team members who responded in
these emergency situations. With their
actions, they gave the gift of life.
>> From Page 5
>> From Page 4
despite the closing of a large operator.
Therefore, it is without hesitation as
I look back on my two years as chair,
I state how proud I am of the gaming
and tourism industry and express my
gratitude to an industry that has provided
such wonderful opportunities in my
career as well as the careers of the
thousands of other gaming employees
in Mississippi. I know I speak on behalf
of the entire MGHA in thanking our
associate members, Southern Gaming
Summit sponsors, exhibitors and
participants, and all of those individuals
who have been supportive of the MGHA
and its mission. Most importantly, I am
grateful to all of the team members
throughout our industry who give so
much of themselves to represent
our industry day in and day out to
grow tourism and give back to their
communities.
6
MISSISSIPPI/LOUISIANA GAMING NEWS
It is with great enthusiasm for the
future of our industry and the MGHA
that I pass the gavel to my dear friend
and colleague, Lee Dillard from Caesar’s
Entertainment, and wish him, Paul
Avery and Cathy Mackenzie, my friends
and fellow officers, great success in
continuing the momentum. I am grateful
for their commitment toward promoting
our industry and for their friendship — we
have learned so much together, but the
journey is continuous, and there is much
to do. I am confident they will continue to
put their brilliant minds and strong wills
to work in making the Mississippi gaming
industry second to none.
Susan Varnes is chief operating officer
for Treasure Bay. She served as chair
of the Mississippi Gaming & Hospitality
Association from 2014-2016. She can
be reached at svarnes@treasurebay.com.
FEBRUARY 2016
Lake Charles experienced
a 14.4 percent decrease in
December 2015 compared to
the same month the prior year,
going from $72,023,629 to
$61,665,644 (+16.1 percent
compared to $53,132,762 in
November).
New Orleans saw an increase
of 4.4 percent in revenue in
December 2015 compared
to December 2014 — from
$21,650,589 to $22,602,730
(+6.4 percent compared to
$21,235,858 in November).
Baton Rouge experienced a
5.8 percent increase in revenue,
bringing in $24,178,630 in
December 2015 compared to
$22,849,999 in December
2014 (+1.4 percent compared to
$23,777,468 in November).
Employees look out for one another
with Team Member Crisis Fund
Happy anniversary
SHREVEPORT —
Sam’s Town Hotel &
Casino Shreveport
employees raised more
than $20,000 for their
Team Member Crisis
Fund over the past
year. Employees showed
their generous spirit at
events such as garage
sales and auctions.
Sam’s Town Shreveport employees show off their “Own
Wesley Garcia,
It” T-shirts, which were sold to raise money for the
director of human
Team Member Crisis Fund.
resources, said, “By
sponsoring a number of
team member events throughout the year,
fundraiser has been the sale of the
we have been able to raise a lot of money
multicolored “Own It” shirts, which
to assist our team members in times
employees can wear on scheduled blue
of need. We have had wildly successful
jeans days.
garage sales, gift basket auctions, and
“The T-shirt sales have been very
almost every week we offer something
successful in that the money not only
different for sale in our team member
supports our Crisis Fund, but they also
dining room. All of these proceeds go
keep our ‘Own It’ customer service
directly to our Crisis Fund.”
message fresh and out front for all of our
Garcia said one of the most popular
team members,” Garcia added.
FEBRUARY 2016
Coushatta Casino Resort,
owned and operated by
the Coushatta Tribe of
Louisiana, celebrated its
21st anniversary on Jan.
15. Tribal Chairman Lovelin
Poncho (center), members
of the Tribal Council,
casino management and
local dignitaries marked
the occasion with a cakecutting ceremony and
special performances by
tribal dancers in Mikko Live,
located inside the casino near
The Grand Hotel. Located
in Kinder, the property has
2,300 employees, of which
110 are charter employees.
MISSISSIPPI/LOUISIANA GAMING NEWS
7
AGA releases casino gaming voter guide
MISSISSIPPI — The American Gaming
Association (AGA), in an effort to ensure
that people have the information they
need to participate in the presidential
primaries, has released “The Casino
Gaming Primary and Caucus Voter
Guide 2016.” It includes information
on how to register to vote, key dates
and deadlines, as well as where the
candidates stand on issues that affect
the livelihood of people in the gaming
industry.
The timing for the release of the guide
is perfect; primaries in Louisiana and
Mississippi are just around the corner.
Registered voters in Louisiana will go
to the polls to vote in the presidential
primary on Saturday, March 5, and on
Tuesday, March 8, voters in Mississippi
will do the same. Voters across the
country will cast their ballots for the
next president on Tuesday, Nov. 8. In the
primaries and general election, polls will
open in both states at 7 a.m. and close
at 7 p.m.
Addressing gaming industry
employees, Geoff Freeman, president
and CEO of the AGA, stated in an
introduction to the guide, “As one of the
nearly one million people who work in
the diverse casino gaming industry, you
have an opportunity to play a significant
role in selecting the next president of the
United States.”
“In any state with gaming,” Freeman
said, “we want candidates seeking
elected office to meet with you — to
get to know the employees who ensure
this industry thrives, through worldclass guest services and unmatched
entertainment experiences. In doing
so, they will come away with a true
understanding of what the casino
gaming industry is all about in 2016.”
In addition to encouraging industry
employees to make themselves known
to the candidates, the AGA is helping
employees understand the candidates
and their positions on casino gaming.
The guide features a listing that uses
a green, yellow and red color key to
illustrate candidates’ stances on casino
gaming. A green dot means a candidate
is open and supportive of gaming. A
yellow indicates that a candidate is
mixed on gaming, and a red dot signifies
that a candidate is opposed to gaming.
8
MISSISSIPPI/LOUISIANA GAMING NEWS
The AGA stipulates this is not to be
interpreted as an endorsement or a
statement of support for any candidate.
Here is where the candidates stand on
gaming, according to the AGA report:
Jeb Bush (R) • opposed to gaming
Bush governed a state where gaming
supports nearly 8,000 jobs, drives $1.2
billion in economic activity and generates
nearly $350 million in tax revenue. He
served on the board of the Florida “No
Casinos” group, which opposes the
expansion of casino gaming in the state
because it believes gaming poses a
“threat to our economy, our families, our
quality of life, and the character of our
communities.” (NoCasinos.org)
Ben Carson (R) • open and supportive
of gaming
“‘Any gaming issue should be a state
issue,’ according to Carson.” (Las Vegas
Review-Journal, Nov. 23, 2015)
Chris Christie (R) • open and
supportive of gaming
Christie is intimately familiar with
the casino gaming industry due to
the industry’s large presence in New
Jersey. Christie has made a number of
efforts to boost Atlantic City and gaming
employees in the seaside casino resort
town.
As he sought reforms in 2010 to
help Atlantic City, Christie said, “I’m
pleased that members of the casino
industry recognize the importance of this
effort, support the recommendations
my administration has put forward for
FEBRUARY 2016
Atlantic City and have stepped up with
a meaningful commitment to turning
around Atlantic City. Through continued
cooperation with the Legislature, local
officials, business and industry, and
partnerships like this, my administration
is moving forward to secure Atlantic
City’s place as a premier vacation
destination that is safe, welcoming and
prosperous.” (Press of Atlantic City, Oct.
21, 2010)
Hillary Clinton (D) • open and
supportive of gaming
In a debate during her campaign for
U.S. Senate in 2000, Clinton said, “I
know how hard the people in Niagara
(New York) are working to try to turn
their economy around and if they believe
that a casino would help attract more
tourists back to what really was the
tourism capital of America for so many
decades, I would support that. I leave
that to their judgment.” (Online Poker
Report, Oct. 22, 2014)
In June 2015, Clinton spoke at MGM
Resorts International’s Aria Resort &
Casino and met with gaming workers.
During her speech, she recognized the
workers, saying Las Vegas “runs on
grit, not just glitz.” (POLITICO, June 18,
2015)
Ted Cruz (R) • mixed on gaming
“Cruz said states ‘have the
determination as to what level of casino
gaming to allow.’” (Las Vegas ReviewJournal, Dec. 15, 2015)
Carly Fiorina (R) • open and
supportive of gaming
“‘I know people feel very strongly
about (gaming), but it’s not the most
important issue we face,’ said Carly
Fiorina, a former CEO of Californiabased technology giant HewlettPackard. ‘Government gets involved
in too many things in general and it’s
counterproductive for government to
slow the advent of technology.’” (Las
Vegas Review-Journal, Dec. 15, 2015)
John Kasich (R) • mixed on gaming
Kasich is governor of a state where
gaming supports nearly 18,000 jobs,
drives $3 billion in economic activity and
generates more than $900 million in tax
revenue.
“If people in Ohio are going to
Kentucky, Pennsylvania, West Virginia,
Michigan (to gamble), we have to
honestly look at whether, if they want to
do that, we can keep them here and we
can benefit and lower their taxes, not
patch holes in a budget.” (The Columbus
Dispatch, July 31, 2009)
When asked about his successful
effort to raise taxes on casinos in Ohio,
Kasich said, “Look, they needed to pay
their fair share to the state. Most of the
agreement was with local communities,
OK? And I thought the state should
get more, and we reached a good
agreement. And they’ve opened all the
casinos and things are fine.” (Ralston
Live, June 15, 2015)
Rand Paul (R) • open and supportive
of gaming
“When I asked Paul about gaming,
he signaled his position by immediately
quipping, ‘I lost a hundred bucks last
night playing craps.’ Then, he added, ‘I
really don’t think the government ought
to be involved in it. That’s a personal
decision that people should make…
It’s great for Nevada, and I wouldn’t do
anything to stop it.’” (Ralston Reports,
January 17, 2015)
Marco Rubio (R) • opposed to gaming
Rubio represents a state where
gaming supports nearly 8,000 jobs,
drives $1.2 billion in economic activity
and generates nearly $350 million in tax
revenue. Rubio has described expanded
gambling as “morally indefensible.”
(Orlando Sentinel, Nov. 18, 2007)
In a 2007 op-ed for Florida Baptist
Witness, Rubio wrote: “I will be more
steadfast and diligent in my final term as
speaker to oppose gambling legislation.
But Floridians who oppose gambling
must also send a message that there
is an electoral price to be paid for
supporting gambling.” (Palm Beach Post,
July 27, 2007)
Bernie Sanders (D) • mixed on gaming
No information provided
Donald Trump (R) • mixed on gaming
Trump has built and owned several
casinos, including:
• Trump Taj Mahal in Atlantic City
• Trump Marina in Atlantic City
• Trump Plaza Hotel in Atlantic City
• Trump Casino, a riverboat casino in
Gary, Indiana
In a debate last August, Trump said,
“I had the good sense to leave Atlantic
City, which by the way… every company
virtually in Atlantic City went bankrupt.
Every company.” (Philly Magazine, Aug.
7, 2015)
At last a debate last September,
Trump said, “And I will tell you this:
Atlantic City, I’ve made a tremendous
amount of money in Atlantic City. I left
seven years ago, I’ve gotten great credit
for my timing, and that’s what I’m all
about. I’m a businessman, did really well,
really well.” (CNN.com, Sept. 16, 2015)
The recently released voter guide
is a continuation of an ongoing effort
by the AGA. During the past year, the
organization has aggressively sought to
educate presidential candidates about
the variety of career opportunities
gaming companies provide to people
of all backgrounds and experiences,
as well as the significant economic
impact of the industry in the most
important presidential states. It just so
happens that in the key states, gaming
supports more than half-a-million jobs
and generates $75 billion in economic
activity.
To access the complete Casino
Gaming Primary and Caucus Voter
Guide 2016, visit americangaming.org
or search “casino voter guide” on the
Internet.
— David Grisham contributed to this story
Hollywood Casino employees take the challenge for health, wellness
BAY ST. LOUIS — In early
2015, Hollywood Casino Gulf Coast
launched its annual employee
wellness competition. The voluntary
challenge provided more than
600 employee participants the
opportunity to team up, lose weight,
exercise more and ultimately become
healthier.
The Wellness Challenge allowed
teams and individuals to participate
in four challenges: the Biggest Loser,
10K Step, Biometric Screening and
Maintenance Factor. Employees
were provided free pedometers
and regular health tips, and were
given prizes and awards based on
continued participation.
During the yearlong challenge,
participants collectively lost more
than 562 pounds and took almost
262,823 steps.
Participants who completed each
of the wellness competitions and
given the title of Wellness Champions
included Anthony Carlucci, Williams
Baumgartner, John Steckelberg,
Christinna Payet, Chermaine Bilbo,
Pictured are some of the Hollywood
Helen Wheeler, Sheryl Hunnicutt,
Casino employees who achieved the title of
Brenda Glover, Lacey Hartley,
Wellness Champion, including (from left)
Judy Brockhaus, Eric Gilson, Lydia
John Steckelberg, Billy Baumgartner,
Chermaine Bilbo, Sheryl Hunnicutt,
Collura and Megan Lafontaine. The
Judy Brockhaus, Megan Lafontaine,
Wellness Champions received a
Christinna Payet and Brenda Glover.
certificate and $700.
FEBRUARY 2016
MISSISSIPPI/LOUISIANA GAMING NEWS
9
Moving Ahead
Robert Urland named GM for Eldorado Resort
SHREVEPORT — Eldorado Resort
Casino Shreveport announced the
appointment of Robert Urland as
general manager. He takes over the
position from Mike Whitemaine, who
has been named senior vice president of
regional operations for Eldorado Resorts
corporate division and will be based in
Ohio.
Urland has been with the property
since 2005, serving as director of food
and beverage before being promoted to
assistant general manager in 2008. As
general manager, Urland will oversee
10
all Eldorado Shreveport operations,
including gaming, food and beverage,
player development, human resources,
entertainment and facilities.
“It is truly an honor to be named
general manager of Eldorado
Shreveport,” Urland said. “Since
Eldorado came to the market in
2005, we have upgraded the property
and seen business grow every year,
becoming the premier resort casino
in Shreveport-Bossier. We offer the
highest payback in Louisiana, and no one
else does fun, interactive promotions
like we do. I look forward to building on
those principles and working closely with
our fantastic employees for continued
success.”
Originally from Victor, New York,
Urland served in the United States
Marine Corps before moving to New
Orleans. He worked for the Hilton
Riverside in New Orleans, moving
to Bossier City in 1998 to work for
Horseshoe Casino and Harrah’s
Louisiana Downs. He has worked in the
Shreveport-Bossier gaming market for
more than 18 years.
Promotions announced at
several Pinnacle properties
Two promoted
in Bossier City
LOUISIANA/MISSISSIPPI — Several
promotions were announced recently
at Pinnacle Entertainment properties
in Louisiana and Mississippi. The
company owns five properties in these
two states, including L’Auberge Casino
Hotel in Baton Rouge, L’Auberge Casino
Resort in Lake Charles, Boomtown
Casino Hotel in New Orleans,
Boomtown Casino Hotel in Bossier City
and Ameristar Casino in Vicksburg.
Ron DeCuir has been named director
of slot performance for both L’Auberge
Baton Rouge and Boomtown New
Orleans. He began working at the
Baton Rouge property in 2011, and
has more than 20 years of experience
in the gaming industry.
Jami Smith, a Day One team
member at L’Auberge Baton
Rouge, has been named continuous
improvement manager for the Baton
Rouge property and Boomtown New
Orleans. Smith was a Team Member
of the Year winner for community
service at L’Auberge and Pinnacle
Entertainment.
Chris Lundgren, currently
entertainment and sponsorship
manager at L’Auberge Baton Rouge,
has had his responsibilities expanded to
include Boomtown Casino New Orleans
and Ameristar Casino Vicksburg. A Day
One employee at L’Auberge, Lundgren
has 16 years of experience in the
BOSSIER CITY — DiamondJacks
Casino & Resort in Bossier City
announced two
promotions
recently.
Sharon Moore
has been
named buffet
hostess, and
Bobbie Oliver
has been
named hotel
housekeeping
Sharon
supervisor.
Moore
Referred to
as “a highly
dedicated and
committed
team member,”
Moore started
at the property
in April 2011.
Before her
promotion, she
was a cashier.
Oliver started
Bobbie
at the property
Oliver
in April 1996.
She was a
housekeeping lead prior to her
promotion. “Ms. Bobbie has proven
to be a great asset and shining
example for our organization,”
said Joe Jones, director of human
resources.
MISSISSIPPI/LOUISIANA GAMING NEWS
Ron
DeCuir
Jami
Smith
Chris
Lundgren
Lea Ann
Bechtol
entertainment industry, working with
groups such as Better Than Ezra and
The Varsity Theatre in Baton Rouge.
And, Lea Ann Bechtol was recently
promoted at Boomtown Casino
in Bossier City. Bechtol, formerly
operational excellence manager, was
promoted to career development
manager.
FEBRUARY 2016
Moving Ahead
Boyd Gaming announces
leadership changes
NEVADA — Boyd Gaming recently announced
some significant changes for its senior leadership
team.
Bob Boughner, Boyd Gaming’s executive vice
president and chief business
development officer,
announced his impending
retirement from the company.
Since joining Boyd Gaming
in July 1976, Boughner has
served in a number of senior
leadership positions within the
company. As chief operating
officer of Boyd Gaming from
1990 to 2001, he helped
guide Boyd Gaming through a
Ted
period of significant expansion,
Bogich
as the company opened or
acquired eight properties
across the United States.
Following his tenure as COO, Boughner was
named president and chief executive officer of
Borgata, leading the design, development and
operations of the successful Atlantic City casino
resort.
To help with the transition, three senior executives
have taken on expanded roles. Josh Hirsberg was
named executive vice president and chief financial
officer; Steve Thompson was named executive vice
president, operations; and Ted Bogich was named
executive vice president, operations.
“Over the last several years, Josh, Steve and
Ted have all played integral roles in successfully
guiding Boyd Gaming through challenging times, and
returning our company to strong, sustained growth,”
said Keith Smith, president and CEO.
Hirsberg will continue to oversee Boyd Gaming’s
financial efforts. Thompson will retain oversight of
the company’s Nevada operations while assuming
responsibility for several corporate departments,
including procurement, administration and slot
operations. Bogich will assume oversight of Boyd
properties in Illinois, Indiana, Iowa, Louisiana,
Kansas and Mississippi, as well as be responsible
for corporate marketing and design and
construction.
In Mississippi, Boyd Gaming owns Sam’s Town
Tunica and IP Casino Resort Spa in Biloxi, while
Louisiana properties include Amelia Belle Casino,
Delta Downs Casino Hotel, Evangeline Downs Casino
Hotel, Sam’s Town Shreveport and Treasure Chest
Casino in Kenner.
F&B operations manager
Harrah’s Gulf Coast announced the promotion of
Duane Barber to food and beverage operations
manager. Barber was originally recruited while
working as an area manager for a restaurant
group in Baltimore and relocated to the Gulf Coast
two years ago to open Magnolia House by Kelly
English as the general manager. He has more than
25 years of experience in the industry, and has
worked in such cities as Louisville, Kentucky, and
Atlanta, Georgia.
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FEBRUARY 2016
MISSISSIPPI/LOUISIANA GAMING NEWS
11
Added Attractions
Evangeline Downs opens new dining option
OPELOUSAS — Fast and Lucy’s Pub — a new drinking and
eatery experience offering craft beers and sports on tap,
with a fun and creative reinvention of bar food — has made
its debut at Evangeline Downs Racetrack Casino and Hotel in
Opelousas.
“This is a bar you have to see to believe,” said Ted
Bogich, executive vice president of operations for Boyd
Gaming, owner and operator of Evangeline Downs. “With
an immersive sports viewing experience, great brews and
cocktails, and our unique signature dish — a reimagined
sloppy joe, delivered Cajun or Cubano style — Fast and
Lucy’s takes the Evangeline Downs experience to another
level.”
Slightly elevated above the heart of the Evangeline
Downs casino floor, Fast and Lucy’s is anchored by a large
rectangular bar featuring a sleek granite countertop. Guests
may choose to unwind in comfortable lounge seating, or sit
in plush, tufted-back booths to grab a quick bite from the
menu. Sports fans will love the 32 large flat-screen TVs (up
to 79 inches in size) encircling the bar, offering fantastic
views of the game from every seat.
Befitting its name, Fast and Lucy’s prides itself on craft
brews served quick as a flash. Beer lovers will find flavors from
across the state of Louisiana: Canebreak Wheat Ale by Parish
Brewing Company; Andygator (a seasonal selection) by Abita
Brewing Company; and the property’s signature Spotted Horse
Ale, brewed exclusively for Evangeline Downs by Bayou Teche
Brewing. A wide selection of classic cocktails is headlined
by the Hand Grenade, a fruity blend of melon liqueur, blue
curacao, pineapple juice, Bacardi rum and Bombay Sapphire
gin.
But Fast and Lucy’s is known for more than just its tasty
beverages. Try one of Fast and Lucy’s reinventions of the
Fast and Lucy’s Pub offers craft beers and sports on tap.
sloppy joe: the Sloppy Joe Boudreaux, blended with dark roux
and Cajun spices; or the Sloppy Joe Cubano, piled high with
ground pork and chorizo. Slow-smoked brisket comes in three
distinct styles — Rocky’s Choice (a Philly-inspired creation), The
King (a Memphis tradition), or the Crossroads Special (topped
with crawfish étoufée). A barbecue pulled pork sandwich and
wraps round out a menu that’s both quick and distinctive.
“The debut of Fast and Lucy’s is the latest step in our
ongoing initiative to elevate the Evangeline Downs experience,”
Bogich said. “With Fast and Lucy’s Pub, and the Spotted Horse
Tavern and Dining Parlor, we’ve created appealing experiences
for new customers and longtime guests alike, giving them new
options to enjoy when they visit us.”
Golden Nugget Lake Charles to add second tower
Rendering of Golden Nugget Lake Charles with
second hotel tower.
12
MISSISSIPPI/LOUISIANA GAMING NEWS
FEBRUARY 2016
LAKE CHARLES — Tilman Fertitta, chairman and
CEO of Landry’s Inc., announced Golden Nugget Lake
Charles will add 300 rooms to its resort and casino by
the end of 2016. Construction is underway on the new
hotel tower located on the south side of Golden Nugget’s
pool area.
The adjacent hotel tower will offer 300 additional
rooms, each more than 500 square feet. The new hotel
tower will be consistent in design and look of the original
tower, which opened December 2014.
The general contractor is Whiting Turner
Construction.
Golden Nugget Lake Charles currently has 740 hotel
rooms and suites; an 18-hole golf championship golf
course and country club; extensive retail options; an
18,000-square-foot ballroom; 30,000 square feet of
meeting space; a one-of-a-kind pool; private beach front
and marina; and a number of Landry’s Inc. signature
restaurants. The casino floor features 77 table games,
a state-of-the-art poker room and 1,600 slot machines.
Added Attractions
Beau Rivage Resort & Casino enhances casino floor
BILOXI — Beau Rivage recently
completed several enhancements in the
resort’s 85,000-square-foot casino.
The Gulf Coast resort upgraded its high
limits salon with a new look, layout and
design. Guests are also able to enjoy
their favorite games in an expanded
smoke-free area, and the poker room
has a new home on the west end of the
casino.
“It’s imperative Beau Rivage customers
feel our unwavering commitment to the
guest experience,” said Beau Rivage
General Manager Marcus Glover. “The
luxurious high limits and non-smoking
areas are welcome enhancements. The
poker room move was initially temporary
due to these facilities upgrades,
but became permanent based on
overwhelmingly positive feedback. We
listen to our players and as a result,
the poker room has a convenient new
address on the casino floor.”
Located on the south end of the floor
at the foot of the casino promenade,
the expanded high limits salon blends
Southern elegance and comfort. There
are gas lamps lining its perimeter, and
guests are provided with dedicated
service in a spacious environment.
Players will find the number of slot
machines have been increased to
accommodate demand. High limits
players can expect to find 126 of the
most popular slot machines, eight table
games, a private cashier and fully-
Beau Rivage has upgraded its high limits salon (above),
moved its poker room and expanded its smoke-free area.
stocked private bar. The salon offers
a tranquil area with ample seating,
accented by a hanging light centerpiece
that spans the entire length of the open
and airy lounge.
The two-tiered non-smoking slots room
is located next to BR Prime and offers
guests an expanded smoke-free gaming
option. Popular games such as Top
Dollar, Wheel of Fortune and Triple Gold
Bars are a few of the 270 slot machines
guests will find in this dedicated area.
The smoke-free poker room has
moved to the southwest corner of the
casino and has 16 action-packed tables
dealing a variety of popular games such
as Texas Hold’em, 7-Card Stud and
Omaha High Low Split.
FEBRUARY 2016
MISSISSIPPI/LOUISIANA GAMING NEWS
13
People In The News
Employee of the Year named at Gold Strike
TUNICA RESORTS — Gold Strike Casino marked its Employee
of the Year celebration with an Arabian Nights event, including
a red carpet arrival. The 12 nominees were greeted by General
Manager Melonie Johnson and Lissa Ross, director of human
resources, along with co-workers and even guests, who stopped
to watch and cheer.
The highlight of the evening was when Renarda Ross, Atrium
food server, was named the 2015 Employee of the Year.
“Renarda is the embodiment of what great customer service is
about,” said Carrie Ashley, former Atrium manager. “Renarda is
warm, sincere, gracious and accommodating. Every day she has
a great smile on her face, and even when things are extremely
busy, that sincere shining smile and warm personality are in
place.”
Employee of the Year finalists were Sherry Williams, Robin
Halbert, Paula Santos, Joseph Clark, Porsha Carter, Anthony
Rawlings, Kecia Fason-Kimmons, Travis Walls, Marieta
Briggs, Jessica Stewart and Christine Butts.
The finalists each received $1,500. As the winner, Ross
received $5,000, a framed certificate of recognition, an
engraved commemorative prism and a reserved parking spot on
the executive level for one year.
(Above) Nominees
for Employee of
the Year gather
together. (Left)
General Manager
Melonie Johnson,
Employee of the
Year Renarda
Ross and Human
Resources
Director Lissa
Ross.
Ginger Jones in the
spotlight at Beau Rivage
BILOXI — Beau Rivage Resort & Casino
named Ginger Jones as its Supervisor in
the Spotlight for the fourth quarter. Jones is
assistant hotel manager at the Biloxi resort.
Stefan Humer, front desk manager, said
Jones has worked hard and pushes herself to
improve. “Ginger is a thinker and an innovator.
Like all great leaders,
Ginger leads by example
with excellent commitment,
attitude, attendance and a
genuine desire to serve the
guest and make the Beau
a better place to work.”
Also nominated for the
quarterly honor were Ryan
Carr, retail store manager,
Ginger
and Rachelle Gregorio,
Jones
lead food and beverage
cashier.
Nominees received a number of prizes,
including $200, a framed certificate of
recognition, dinner for two at the Beau Rivage
restaurant of his or her choice and tickets to
headline entertainment or a day at The Spa.
Jones received an additional $500 and a
designated parking space for one quarter.
14
MISSISSIPPI/LOUISIANA GAMING NEWS
Wade Howk (left), vice president of operations, and Tony Carlucci
(right), general manager, congratulate Shirley Lloyd, Jerome Johnson
and Robin “MeMe” Burnham, who were named Team Members and
Supervisor of the Quarter at Boomtown Casino.
Boomtown team members shine
BILOXI — Boomtown Casino Biloxi recently honored the Team
Members and Supervisor of the Quarter for the fourth quarter. The
awards luncheon and ceremony, held in the event center, was attended
by the award nominees and managers.
Jerome Johnson, bartender, was named front-of-house winner
and Shirley Lloyd, baker II, was named back-of-house winner. Robin
“MeMe” Burnham, player’s services supervisor, was named Supervisor
of the Quarter.
Each quarter, the property recognizes the service of exemplary
employees. Casino managers and directors nominate employees for
consideration, with the winners being decided by an internal committee.
The winning team members received a trophy, gift certificates that
can be used at Bogart’s Steakhouse in Hollywood Casino Gulf Coast
or BT Steakhouse at Boomtown, a hotel stay, VIP parking and a cash
award. Additionally, quarterly winners are eligible for the Team Member
of the Year award.
FEBRUARY 2016
People In The News
Employees of the Year honored at Silver Slipper
HANCOCK COUNTY — Silver Slipper Casino
Hotel held its 2015 Employee of the Year and 2015
Supervisor/Manager of the Year banquet in the
Blue Bayou Bar and Grill. At the event, nominees for
the annual awards were honored and winners were
named.
Sam Sheppard, buffet lead steward, was named
Employee of the Year, and Mary Menasco, controller,
was Manager of the Year.
Sheppard has worked at Silver Slipper since 2012.
He worked his way into a lead position and his
supervisor says he sets an exceptional example for
others to follow. Sheppard also maintains a positive
attitude and constant willingness to be of assistance to
others.
Menasco has been at the property since 2008.
Management calls her “a team player who insures that
her focus is on what is good for the Slipper.” Menasco
works diligently with finance responsibilities, including
tip compliance, construction draws and taxes.
Living Our Values
Best of the month
LaDonna
Smith
Employee of the Year Sam Sheppard and Manager of the
Year Mary Menasco (both center) are congratulated by Silver
Slipper executives, including (from left) Leslie Clark, director
of support operations; Danielle Strong, director of human
resources; Jack Sukmann, director of finance; and General
Manager John Ferrucci.
Chris
Buford
Boomtown Casino & Hotel New Orleans recognized five team members
with the Living Our Values awards for the fourth quarter. The awards
are given based on Pinnacle Entertainment values of integrity,
excellence, care, innovation and ownership. Darryl Washington, food
and beverage, was the integrity recipient; Jocelyn Wilford, BMX,
ownership; Cheryl Keller, slots, excellence; Azden Trufant, surveillance,
innovation; and Danh Nguyen, table games, care.
Dawn
McCoy
Shanta
Porter
Riverwalk Casino named its Happy
Heroes for November and December.
In November, LaDonna Smith, casino
beverage server, won for front of
house, and Chris Buford, warehouse
receiver, won for back of house.
December Happy Heroes were Dawn
McCoy, front desk clerk, for front of
house, and Shanta Porter, revenue
audit clerk, for back of house. They
each received $50, a day off with pay
and special parking.
FEBRUARY 2016
MISSISSIPPI/LOUISIANA GAMING NEWS
15
People In The News
Island View employees awarded for exemplary service
GULFPORT — Island View Casino
Resort named several staff members as
V.I.E.W. Service Achievement Certificate
honorees.
Among the group of outstanding
employees recently selected were Karie
Dolan, payroll specialist; Denise Eck,
hotel front desk casino tower clerk;
Kaylee Evans, Beach Grill production
cook; Nicholas Gallicchio, public areas
department attendant; Michael Green,
public areas department heavy duty
porter; Mary Hathorn, The Buffet line
cook; Dy Humphries, hotel front desk
south tower clerk; Sheena Kelly, Beach
Tower VIP representative; Jennifer
Lopez, The Buffet server; Kristine
Marshall, Beach Blvd. Steamer server;
Elizabeth Newton, Beach Blvd. Steamer
server; Bruce Norwood, public areas
department attendant; Betty Nichols,
public areas department attendant;
Daniel Patterson, security officer;
Danielle Rogers, PBX reservationist;
Johnathan Rose, casino beverage
bartender; Christine Seagroves,
Achievers recognized
at Sam’s Town Casino
SHREVEPORT — Sam’s Town
Shreveport recently presented
monthly and quarterly awards
to four employees, including
the February Team Members of
the Month.
Jessica
Murry,
cocktail
service,
and
Sirderick
Shaw,
kitchen
helper,
were
named
Jessica
Murry
Team
Members
of the
Month. Linda Mandygo,
teleservices representative,
was named Part-time Team
Member of the Quarter, and
Jessie Hatchet, banquet chef,
received the honor of Leader
of the Quarter for the first
quarter.
These employees received a
commemoration plaque, a $50
Boyd Gaming gift card, $250
and a special parking place
for the month. They are also
featured on a poster for all of
the property to see.
16
C&G’s server; Marlon Walker, C&G’s
production cook; Melissa Walker, front
desk casino tower operations supervisor;
and Miguel Wollaston, housekeeping
casino tower and heavy duty porter.
The V.I.E.W. (Value, Initiative,
Excellence, Wow) Service Achievement
program recognizes employees who
offer exemplary guest service at the
Gulfport resort. Each winner receives a
certificate of achievement and a $50 gift
certificate to be used at any Island View
Casino Resort restaurant.
COO Susan
Varnes (center)
congratulates
Crew Member
of the Quarter
award winners,
Charles Perkins
and Bobbie
Boudreaux.
Top crew members given
awards at Treasure Bay
Sirderick
Shaw
Linda
Mandygo
Jessie
Hatchet
MISSISSIPPI/LOUISIANA GAMING NEWS
BILOXI — Treasure Bay Casino and Hotel recently honored top
Crew Members of the Quarter for the fourth quarter of 2015.
Nominated by their peers and supervisors, crew members are
recognized for their dedication, achievements and commitment.
COO and President Susan Varnes announced Charles Perkins,
security officer, as Crew Member of the Quarter, and Bobbie
Boudreaux, player services supervisor, as Supervisor of the
Quarter.
Perkins has been with Treasure Bay for eight years. “Charles
is an exceptional officer and crew member,” said Kenny Key,
director of security. “He is friendly, always has a positive attitude,
and is instrumental in the development of junior security officers.
He is a great role model and we are fortunate to have him.”
Boudreaux has been with the company 10 years.
Matthew Ulm, hotel and player services manager, said,
“Bobbie goes above and beyond her duties to ensure that things
run smoothly. She is friendly, knowledgeable and always there to
help out a fellow crew member. Bobbie leads by example. It’s that
dedication which makes her an ideal supervisor and a great asset
for Treasure Bay.”
Nominees, including Michelle Bacon, Tiffany Brady, Joey
Hano, Daffney Jackson, A.J. Jones, Shelly McCullough,
Mecelina Pisani and Jeannie Whipple, received cash and special
gift certificate. Perkins and Boudreaux each received cash, an
engraved trophy, dinner for two at CQ, a day off with pay and
a reserved parking space. Both are also eligible for the Crew
Member of the Year award.
FEBRUARY 2016
People In The News
December’s best awarded at Beau
BILOXI — Beau Rivage Resort & Casino recently
recognized its December Employee of the Month and
nominees. At a winter wonderlandthemed luncheon, which included
a visit from Santa Claus, Latisha
Green, guest room attendant, was
given the honor. Green is also a
mentor to employees in training.
Housekeeping Training Manager
Nancy Mejia said, “[Latisha] is
an extreme team player, always
bubbly and jolly. She excelled quickly,
Latisha
ensuring quality standards in all
Green
her rooms and in her customer
service making her the perfect fit
for the suites. She is excelling in her mentor position by
continuously providing positive and consistent direction.”
Also nominated for the December award were Sally
Lawson, security officer; Tin Le, table games dealer; Jeff
Mathers, engineer; Kary McCann, Roasted Bean cook;
and Lanita Patton, cage cashier.
Nominees received $200, dinner for two at the
Beau Rivage restaurant of his or her choice, a floral
centerpiece and a framed certificate of recognition. The
winner received an additional $500, a framed certificate
of recognition, a Beau Rivage jacket, choice of an
imported glass sailboat or two tickets to a headliner or
show and a designated parking spot for three months.
Recognition awards
Hard Rock honors leaders
BILOXI — Hard Rock Hotel & Casino
Biloxi recently named its Division
Champions and Division Leader for the
fourth quarter.
Division Champion winners were
Elsa Valdez, slots, casino operations;
Emmalee Gonzalez, finance, hotel/
administration; and Ekaterina Parker,
beverage, food and beverage. Allen
Danklefsen, IT, was named Division
Leader winner.
Also nominated
for the awards
were Cassandra
Smith, player
services, and
Brian Chaney,
slots, in casino
operations; Maritza
McCormick,
spa, and
Herbert Oldfield,
Elsa
housekeeping, in the
Valdez
hotel/administration
division; and Lieu
Pham, cook, and Wilbert Brown,
room service, in the food and beverage
division. Division leader nominees
were Patrick Bellot, table games, and
Amanda Flannigan, beverage.
All nominees received $50. The
Division Champions received $150 and
the Division Leader received $250. All
winners also received dinner for two, a
recognition pin, a trophy, a designated
parking space and a certificate.
Emmalee
Gonzalez
Ekaterina
Parker
Allen
Danklefsen
Quarterly awards
Boomtown Casino Hotel Bossier City named its
five team members who are Living Our Values
recipients for the third quarter. Stacey Zackery
received the award for ownership; Sylvia Stafford,
innovation; Perry Pagen, care; Joe Robertson,
integrity; and Consuela “Cookie” O’Neal,
excellence. The five are pictured with General
Manager Austin Muchemore (center).
DiamondJacks
Casino in
Vicksburg named
Darlene Heard,
housekeeping
supervisor,
Diamond of the
Quarter, and Otis
Smith, buffet
dishwasher,
Otis
Darlene
was named
Smith
Heard
Guest Service
Ambassador
of the Quarter
for the fourth quarter of the year. Heard received a
designated parking space for 90 days, a day off with pay
and dinner at DJ’s Steakhouse, while Smith received a
credit to his micro-market account and a gift certificate
to DJ’s Streakhouse.
FEBRUARY 2016
MISSISSIPPI/LOUISIANA GAMING NEWS
17
Contributions & Donations
Red and white
Christmas lunch
L’Auberge Casino Resort Lake Charles recently sponsored
Rouge et Blanc, benefitting the McNeese Banners
Program. L’Auberge donated $10,250 in-kind, which
included food booths at the event including Ember Grille
& Wine Bar and Favorites Southern Kitchen. Rouge et
Blanc is a four-hour tasting extravaganza at which visitors
meander through displays and booths tasting wine, food
and dessert. Pictured are Patricia Prudhomme, director
of Banners at McNeese State University; Keith W. Henson,
L’Auberge Casino Resort senior vice president and general
manager; and Kerry Andersen, director of public relations
for Pinnacle Entertainment.
Ameristar Casino employees served Christmas lunch
to senior citizens at the Senior Center Christmas
luncheon held at the Vicksburg City Auditorium.
Employees also sang carols and spent time with the
seniors. In November, Ameristar employees, along
with the Salvation Army, served Thanksgiving lunch
to Port Gibson seniors.
Serving meals
Turkey, ham donations
The marketing team
at Golden Nugget
Biloxi visited the
Loaves and Fishes
community kitchen
in Biloxi. The team,
including (from left)
Helen Kuryan, Becky
Powell, Eric Tolbert
and Kara Reese,
served 160 meals
in one December
afternoon.
Boomtown Casino Biloxi recently supported Loaves and
Fishes in Biloxi and Feed My Sheep in Gulfport. The
casino gave each food kitchen 31 vouchers that can be
redeemed for turkeys or hams. Employees presented the
vouchers to representatives of both organizations.
Shopping extravaganza
Holiday service
Hard Rock employees volunteered at Loaves & Fishes
for three days during the holiday season. The employees
served warm meals to those in need.
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MISSISSIPPI/LOUISIANA GAMING NEWS
FEBRUARY 2016
Lady Luck Casino in Vicksburg
teamed up with Dillard’s for a
holiday shopping extravaganza held
in the Lady Luck Arena for three
days in December. Ten percent
of the sales was donated to the
Warren County Children’s Shelter,
Haven House, Paws Rescue and
other charitable organizations
within the Vicksburg Warren
County community, with each group
receiving approximately $1,350.
Contributions & Donations
Title sponsor
Golden Nugget Lake Charles was the
title sponsor of the McNeese State
University Men’s Golf Dinner Auction held
recently at the Lake Charles Country
Club. PGA Champion John Daly was
the guest speaker and participated in
an entertaining Q&A session during the
event. Mike Buckley, executive director
of operations, and Liz Fertitta, director
of player development for Golden Nugget
Lake Charles, presented Austin Burk,
head coach of men’s golf at McNeese
State University, with a check for
$20,000 for the event.
Super celebration donation
Island View
Casino Resort’s
recent Black
and Gold Super
Celebration, a
Saturday festival
packed with New
Orleans football
fun, raised
$10,819 for
the Gulf Coast
Women’s Center
for Nonviolence. Funds were donated
from admission fees, raffles, live auctions,
face painting and merchandise sales.
Pictured are (from left) Margaret Fish,
GCWCFN finical director; Gina McKnight,
GCWCFN resource development director;
Steve Greenfield, Island View Casino
Resort promotions manager; and Sandra
Morrison, GCWCFN executive director.
Gold Strike employees at the National Civil Rights Museum.
Employees volunteer on MLK Day
TUNICA RESORTS — A group of employees from Gold Strike spent
Jan. 18 honoring Dr. Martin Luther King Jr.’s life and legacy by
volunteering at the National Civil Rights Museum in Memphis.
“We were looking for an event to celebrate Martin Luther King Jr.
Day and this seemed perfect,” said Robert Leise, surveillance manager
at the resort and organizer of the event. He said the museum, built
on the site of King’s assassination at Memphis’ former Lorraine Motel,
was looking for volunteers to manage the large crowds that typically
visit on the holiday.
“They get lines around the block, and they’re not really equipped to
handle crowds of this magnitude. For that reason, they ask volunteers
to help assist with lines, act as greeters and so on,” Leise. “It’s also a
good team-building exercise; it always pulls people together when you
participate in an event off property.”
Nearly 40 team members participated from several departments,
including table games, surveillance, security and human resources.
Leise added, “We’re going to try to make this an annual event. It just
makes sense because Memphis is so close by.”
Road-side crew
Several volunteers HERO employee volunteers from Roadhouse
Casino and Horseshoe Casino spent time cleaning the side of the
road at Highway 61 N and Church Road in North Mississippi.
Volunteers included Miranda Wright, Luke Owens, Cortez
Cunningham, Rufus Joiner, James Arnold, Samantha Lindsey,
Jason Williams, Terrance Malone and Corley Burnside, security;
Brandon Red, LaAngela Pratcher, Stacy Copeland, Sheila
Young and Kristen Sharp, casino marketing; Lesia Wilson, slots;
Rosa Maher, table games; Vickie Smith, risk; and Oddis Green,
transportation. Pictured are some of the volunteers.
FEBRUARY 2016
MISSISSIPPI/LOUISIANA GAMING NEWS
19
Contributions & Donations
Red kettle campaign
Sarah Ladner, human resources coordinator at Hollywood Casino
Gulf Coast, delivered the resort’s food donation to Hancock County
Food Pantry volunteers.
Hollywood employees donate to
Hancock County Food Pantry
BAY ST. LOUIS — Hollywood
Casino Gulf Coast cast members
recently participated in the annual
drive to collect food for the
Hancock County Food Pantry. Cast
members contributed more than
2,000 pounds of non-perishable
items to stock the shelves of the
pantry for the holidays. Hollywood
also made a donation of 65 turkey
and ham vouchers.
This year’s drive included
a competition between the
departments to determine which
management team members will
work in which department on a
certain day in January. Additionally,
food was collected from the Kris
Kringle annual golf event held at
The Bridges Golf Club on Dec. 11.
Each golfer was required to bring
two non-perishable food items as
part of their tournament fee.
The Hancock County Food
Pantry’s mission is to secure and
distribute food to the needy in
an effort to alleviate hunger in
Hancock County.
L’Auberge Casino & Hotel Baton Rouge sponsored a prayer
breakfast on Jan. 18 hosted by Alpha Kappa Alpha Inc. to
honor Martin Luther King Jr. The breakfast featured guest
speakers, musical selections and a time for reflection
on King’s teachings of bringing unity to the community.
Mickey Parenton, L’Auberge senior vice president and
general manager, is pictured along with L’Auberge team
members participating in the event.
MISSISSIPPI/LOUISIANA GAMING NEWS
Cleaning up the yard
Harrah’s Gulf Coast HERO volunteers
participated in United Way’s Day of Caring
in November. The HEROs teamed up with
Hancock Bank volunteers to do yard work
at Lynn Meadows Discovery Center.
Toy drive
Time for reflection
20
Ameristar Casino Vicksburg employees
donated $4,000 to the Salvation Army in
support of the holiday red kettle campaign.
A matching gift was made by a local lumber
company.
FEBRUARY 2016
IP Casino Resort Spa team members held a toy drive
to collect games, dolls, balls and more for three
local charities. The Gulf Coast Women’s Center for
Nonviolence, the Biloxi Doll and Toy Fund and the
Department of Human Services of Harrison County all
benefited from the collections. “Our team members
celebrated the season of giving by making the holidays
brighter for many children around the Gulf Coast,”
said Duncan McKenzie, vice president and general
manager. “We’re excited to have donated more than
300 toys to these wonderful charities.” IP team
members loaded their collections on Dec. 11, filling
three trucks with new, unwrapped toys.
Contributions & Donations
Darren Whitten of Hollywood Casino Tunica presents
Dennis Hoskin and Latasha Rice of the Boys &
Girls Club of Northwest Mississippi with a check for
$1,061.84.
Cynthia Portis of Hollywood Casino Tunica presents
Cloteal Fitzpatrick and David Fitzpatrick of the O.B.
McClinton Foundation with a check for $1,000.
Hollywood Tunica makes donations to four organizations
TUNICA RESORTS — Hollywood Casino Tunica’s cast
members presented four community organizations with a
share of more than $4,000 at a luncheon in the Epic Buffet
at Hollywood Casino Tunica on Dec. 23.
Cast members donate money to a general community
fund each year and can help designate which local
community organizations that will receive support. This year,
organizations receiving a donation from Hollywood included
Boys & Girls Club of Northwest Mississippi, Boys & Girls
Club of Phillips County, the O.B. McClinton Foundation and
Through the Roof Pediatric Therapy.
“This is an absolutely wonderful finale for the year. I
am so very proud of each and every cast member who
has contributed their 50-cents, one dollar, two dollar and
up, throughout the year. The monetary amount is great,
true, but the hearts and giving of those cast members is
priceless,” said Cindy Williams, casino operations shift
manager.
The resort’s more than 500 cast members are proud
to be a part of Hollywood Casino’s commitment to giving
community charities the star treatment. Throughout the
year, Hollywood Casino supports area communities and
charities in various activities including the American Cancer
Society’s Relay for Life fundraising efforts.
FEBRUARY 2016
MISSISSIPPI/LOUISIANA GAMING NEWS
21
Contributions & Donations
Toys for Tots
Team members at L’Auberge Casino Resort Lake Charles donated 487 toys as part of the annual Toys for Tots
holiday gift drive. This is the 10th year L’Auberge has participated in providing toys for needy children in Southwest
Louisiana. Pictured are L’Auberge team members along with John Lamar with Toys for Tots.
Day of service
Donating for kids
In December, Hollywood Casino Tunica and its cast
members shopped and donated seven large boxes of toys,
games and other items for children worth nearly $1,000
to the annual U.S. Marine Corps Toys for Tots drive.
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MISSISSIPPI/LOUISIANA GAMING NEWS
FEBRUARY 2016
Horseshoe Tunica and Tunica Roadhouse recently
had more than 30 employees volunteering at the
Civil Rights Museum in Memphis on Martin Luther
King Jr. Day. The HERO volunteers worked in
several shifts throughout the day checking in and
greeting guests, monitoring exhibits, helping with
traffic and monitoring VIP lots.
Holiday party
Exceeding goals
The customer care department at Beau Rivage helps guests
around the clock. As a thank you for exceeding their December
performance goals, Regional Director of Customer Care Ryan
Chrissis said all coordinators in the department could wear blue
jeans until Feb. 7. Employees have enjoyed the relaxed dress code
while they continue to help guests.
Hard Rock employees enjoyed a special
night recently as they celebrated the
holidays. The employees were treated to a
night of music, food and fun.
Great day
DiamondJacks Casino & Resort in Bossier City held a team
member appreciation meal in the EDR recently. Along with
enjoying the special meal of fried chicken, beef tips and Mardi
Gras bread pudding, team members had the chance to win
garage parking privileges for one month. Team members were
also allowed to wear jeans on the appreciation day.
FEBRUARY 2016
MISSISSIPPI/LOUISIANA GAMING NEWS
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