HOW WE DO RISK MANAGEMENT IN SUFFOLK COUNTY COUNCIL – POLICY AND GUIDANCE Our risk management approach conforms to the CIPFA ‘three lines of defence’ governance framework. We call it “Active Risk Management”. Active Risk Management (ARM) is a pragmatic and flexible approach based on the following principles: • Proportionate – uses common sense! Some threats or opportunities will require significant effort to manage because of their potential impact and likelihood. Minor risks should not be ‘over managed’. • Aligned – to planning and other business activities being carried out. Risk must be routinely discussed at management team meetings. Risks must be actively reviewed and managed and records kept up to date. Managers should be well briefed and open as to the progress being made or the problems being experienced. • Thorough – managers will take a broad but sensible view as to sources of both operational and strategic risk. Some will affect long-term strategies, whilst others will impact upon day-to-day operations or projects. Risks that could affect the organisation as a whole should be recorded once, not replicated by all directorates. • Shared responsibility – roles, responsibilities and relevant risk management activities are clearly defined at all levels of the organisation. • Dynamic – doing not just talking! Risks and our responses to them will change, sometimes quickly. Senior managers must be receptive to risks that are escalated to them, viewing risk data as a valuable source of information. ARM involves staff actively managing the council’s risks by considering the following simple questions in their everyday work: 1. 2. 3. 4. 5. What could go wrong? If it happens, what will be the impact? What am I doing about it? Is it working? How am I monitoring it? If you are new to Risk Management, please read the Introduction to Risk Management guidance document. Roles and responsibilities Everyone in the Council is involved in risk management and should be aware of their responsibilities in identifying and managing risk. Please see Risk Management Roles and Responsibilities document for specific roles and responsibilities. Corporate risk register and escalation What counts as a corporate risk is defined in the document Criteria for judging a risk corporate and examples. Briefly, these are: • Could adversely affect the corporate governance of SCC • Applies across the organisation Page 1 of 3 January 2012 HOW WE DO RISK MANAGEMENT IN SUFFOLK COUNTY COUNCIL – POLICY AND GUIDANCE • Has the potential to affect the achievement of corporate objectives • Concerns significant changes to the environment in which SCC operates • Could inflict major reputational and/or financial damage on SCC All corporate risks must be recorded on JCAD Risk with a member of CMB as designated owner. As a general rule, corporate risks will require mitigation (control actions) in more than one part of the organisation and therefore the ‘responses’ in JCAD Risk would be assigned to a number of individuals. Each quarter, CMB will review risk. This will include corporate risks & opportunities together with any others escalated through the DMT in order to satisfy itself that all necessary mitigation and response is in place. It is crucial that directorates review their current strategic and high-level risks regularly to ensure that any with corporate implications are escalated accordingly. Directorates may choose how to record their non-strategic and low-medium operational and project risks, for example by including Excel risk spreadsheets within project management documentation. Guidance documentation on JCAD risk is available on COLIN. Risk maturity The table below describes levels of risk maturity. This can be used to self-assess the extent to which risk management is embedded in our organisation. Risk maturity Approach to risk management Risk Enabled – Level 5 Risk Management and controls assurance policy embedded into organisational culture and operations. Risk Managed – Level 4 Organisation-wide approach to risk management communicated and implemented. Risk Defined – Level 3 Strategy, policies, and risk appetite defined. Risk Aware – Level 2 Some areas risk aware, probably due to culture, history or staff in post. Risk Naïve – Level 1 No formal approach developed. Reporting Quarterly reports are made to Corporate Management Board. Directorate-specific risk reports are produced at least quarterly to inform DMT meetings. An annual performance and risk report is prepared for Audit Committee. Page 2 of 3 January 2012 HOW WE DO RISK MANAGEMENT IN SUFFOLK COUNTY COUNCIL – POLICY AND GUIDANCE Weekly reports of ‘overdue’ risks (those past their review dates) are produced from JCAD Risk by Business Development to monitor and drive action where needed. This will continue until Active Risk Management is fully embedded. Page 3 of 3 January 2012