Parent to Parent of NYS New York's Family to Family Health Care Information and Education Center And NYS Affiliate Organization of Family Voices Links Digest- Volume 118 March 2012 As part of the Family to Family Health Care Information and Education Center, Parent to Parent of NYS has established the Links Digest to provide links relevant to the issues of health care. Below is the most recent listing of website links which we have found valuable and hope they will be of benefit to others. Health Reform Implementation Featuring people like Vanessa, who faced years of struggles with insurance companies over things like lifetime limits, MyCare is an initiative to educate Americans about new programs, benefits, and rights under the health care law. Vanessa’s story is documented in this YouTube video: http://www.youtube.com/watch?v=qUuvkixlbQY For more information on MyCare, visit: http://www.healthcare.gov/mycare. Beginning about September 23, 2012, the Affordable Care Act will make it easier to make decisions when comparing various health insurance options. As a result of changing regulations, insurers will be required to use plain language when they describe the terms and benefits of their respective plans and provide coverage examples that can be compared across plans. Consumers will be able to see what is covered, any limitations of coverage, and the cost of benefits using these new standardized tools: http://www.hhs.gov/news/press/2012pres/02/20120209a.html Medicaid Redesign in NYS Spousal/parental refusal is a technique used to become income/resource eligible for Medicaid coverage. It is not the same as having parental income and resources disregarded (waived) for the purposes of HCBS-waiver eligibility. © Parent to Parent of NYS March 2012 1 Elimination of the spousal/parental refusal provision is a recommendation of the Medicaid Redesign Team and has been included in the Governor’s proposed 20122013 budget. Elimination of this provision would create spend-downs for families who utilize a parental refusal to secure Medicaid for their disabled child. Spenddowns are a means of access to Medicaid when the applicant is over income/resource levels, the excess income/resources are “spent down” on care each month to the eligibility levels. Elimination of spousal/parental refusal, if successful through the legislative process*, will not affect families whose access to Medicaid benefits for their child is through a HCBS waiver. Per a Question and Answer on Medicaid Redesign document posted on the NYS DOH website: “Will the elimination of spousal refusal mean that parents of disabled children are going to have to pay for the costs of their care? Parental income and resources would continue to be disregarded for disabled children participating in a home and community based waiver program (e.g., Care at Home Program). For disabled children under age 18 who are not participating in a waiver program, a portion of the parent's income and resources would be deemed available to the disabled child for purposes of determining the child's Medicaid eligibility.” The document is available here; above text is from page 3: http://www.health.ny.gov/health_care/medicaid/redesign/docs/medicaid_redesign_ team_questions_and_answers.pdf * Preliminary information regarding the 2012-2013 budget agreement indicates that spousal/parental refusal is not being included in the final budget. The Medicaid Redesign Team is still accepting suggestions and ideas from the public on how to make improvements and implement Medicaid savings for the long term. If you have suggestions, you are encouraged to share them through the link below: https://apps.nyhealth.gov/health_care/medicaid/redesign/contact_form.action 1. Advocacy 101 – items that help strengthen advocacy skills – (Communication skills, parenting skills, letter writing, speaking with professionals, asking questions) Hospital Compare is a website that allows you to compare hospitals in and around your location or zip code. Hospitals can be compared side to side on their patient satisfaction results. Additionally, there are tabs that allow you get information on Manage Your Health, Medicare Basics, Resource Locator as well as Help & Support. The site is for both consumers and professionals: http://hospitalcompare.hhs.gov/ © Parent to Parent of NYS March 2012 2 “How to avoid a health insurance claim denial -- and what to do when you can't” provides tips on how good recordkeeping can help avoid a health insurance denial and what steps to take if your claim is still denied: http://www.insure.com/articles/healthinsurance/claim-denial.html 2. Financing issues – health insurance and other ways to finance the costs of needed services (including grievances, denials and appeals – i.e. Strategies for Appealing Health Plan Decisions) A new brief from the Kaiser Family Foundation's Commission on Medicaid and the Uninsured provides a comprehensive look at the Medicaid appeals process. This background brief describes the appeals system available to Medicaid applicants and beneficiaries, including the fair hearing process and the appeals process required for Medicaid managed care organizations: http://www.kff.org/medicaid/8287.cfm Consumers are finding that their insurance companies may be switching how they calculate payment for out-of-network medical treatment from a percentage of usual and customary charges to a calculation based on Medicare reimbursement rates, which can be much lower. According to this article by Kaiser Health News and USA Today, more insurance companies are moving to this practice to cut costs leaving patients footing higher bills: http://www.kaiserhealthnews.org/Stories/2012/February/09/consumers-hit-byhigher-out-of-network-medicalcosts.aspx?utm_source=instop&utm_medium=email&utm_campaign=020912 3. Meeting health needs at school (i.e. What are the legal obligations of schools to provide health-related services and therapies? What are 504 accommodations to assure equal access?) The Centers for Disease Control and Prevention's Division of Adolescent and School Health has issued “Parent Engagement: Strategies for Involving Parents in School Health.” Written for school health and education professionals, it provides insight into strategies for creating an effective partnership with school: http://www.cdc.gov/healthyyouth/adolescenthealth/pdf/parent_engagement_factsh eet.pdf “No, The School Nurse Is Not In” is an article by NPR that examines how school nurses are being cut during tough financial times in schools even as more children with special needs, particularly children who rely on nursing services due to special health issues, are increasing in numbers. Editor’s note: This NPR presentation is meant for a national audience; the Nurse Practice Act in each state dictates what procedures can be delegated to nonlicensed personnel, many states have much more liberal policies than New York and allow a greater variety of tasks to be delegated: http://www.npr.org/2012/01/03/144615747/no-the-school-nurse-is-not-in?sc=tw © Parent to Parent of NYS March 2012 3 4. Who helps with what? Which state agencies are involved in health care and health coverage? What do medical and managed care terms mean? What should families look for in selecting a provider? What questions should families ask? Medicaid Facts—New York is a tip sheet produced by the National Association of Children’s Hospitals and the American Academy of Pediatrics last summer. It provides some interesting statistics about Medicaid and how it helps children in the state: http://www.childrenshospitals.net/AM/Template.cfm?Section=N_A_C_H_News_and _Resources&Template=/CM/ContentDisplay.cfm&ContentID=1835 The ARC’s Medicaid Reference Desk provides a concise overview of various Medicaid-funded programs in New York State: http://www.thedesk.info/state/new-york/ 5. Parent-to-parent support skill-building (How can parents provide support and assistance to families without substituting their judgment? Understanding and respecting cultural diversity. How can parents be culturally competent in working with diverse families? How can parents emotionally support, inform, and educate parents so that they are strong, knowledgeable, and confident in caring for their child with special health needs?) The Defense Centers of Excellence for Psychological Health and Traumatic Brain Injury has created a resource guide to assist parents, other family members and health care providers in addressing the mental and emotional health needs of military children faced with their parents’ deployment, rehabilitation or reintegration. The guide can be found here: http://www.dcoe.health.mil/Content/Navigation/Documents/DCoE%20Children%20 of%20Military%20Service%20Members%20Resource%20Guide.pdf “America's Health Literacy: Why We Need Accessible Health Information” is from the Office of Disease Prevention and Health Promotion. This article explores health literacy across cultural and social backgrounds and explores some ways to improve understanding and promote health literacy. According to the study findings, 77 million Americans, over 1/3 of US adults, have basic or below basic health literacy levels: http://health.gov/communication/literacy/issuebrief/ 6. Keeping Records is a learned skill. Parents will learn what kinds of records are important and how to record necessary information. Your child’s health care providers rely on your records to help them make sound medical recommendations. “Creating an ER Protocol for your Child” is an article from Complex Child EMagazine. The article looks at the benefits of a written protocol letter from a child’s physician to streamline ER visits and prevent situations that could be impacted by © Parent to Parent of NYS March 2012 4 long wait-times. Having a concise, written letter can provide the triage nurse with vital information at a critical time for a child with complex medical issues: http://articles.complexchild.com/feb2012/00364.html My Med Schedule is a free, secure online way to track medication for yourself or family members. It provides a schedule that can be customized and printed. It is useful for reminders of when to take a prescription, when to refill the prescription and can even send reminders to your email and select smart phones. A wallet-size schedule can also be printed for on-the-go or to share with a provider. This service is available in English and Spanish and complies with HIPPA regulations. It works through an internet browser, so there is no program to download. A demo video is available on the website for more information: http://www.mymedschedule.com 7. Parent-professional collaboration strategies. How can families work with their health care provider to secure quality care and coverage for their child? How can health care provider and families communicate more effectively? What are effective health advocacy strategies? What is a “medical home” and how can parents access it for their child with special health needs? Supported by a grant from the Innovation Acceleration Program, Children’s Hospital Boston will be piloting a program to hopefully improve family-patient-physician communication and reduce readmissions. A text message will be sent the day following hospital discharge to assure important discharge instructions were not lost in the information overload so common during a hospital stay: http://vectorblog.org/2012/01/could-texting-patients-reduce-hospitalreadmissions-thinking-through-an-innovation/ “Medical Home Innovations: Where Do Adolescents Fit?” looks at how to utilize the medical home model as a means of improving adolescent care and proactively address issues unique to the teen years: http://www.thenationalalliance.org/pdfs/Report7.%20Medical%20Home%20Innova tions.pdf 8. Understanding Medicaid funded Waiver Services (Including the philosophy of individual and family-centered supports) This February 2012 presentation, initially offered by OPWDD to voluntary providers, provides an update on the People First 1115 Waiver: http://www.opwdd.ny.gov/2011_waiver/images/hp_vo_update_statewide_vc_2_17 _12.pdf The above presentation, and other information, is posted on OPWDD’s People First Waiver webpage. This webpage is a means to keep all stakeholders informed regarding the development of the 1115 waiver application: http://www.opwdd.ny.gov/2011_waiver/index.jsp © Parent to Parent of NYS March 2012 5 AHRC Suffolk offers their thoughts on what must be done to maintain support for people with developmental disabilities in the article “The 1115 Waiver – the New Way Services and Supports will be Developed in New York State: How We Got Here and What We Really Need to Do Build a Stronger System for People with Developmental Disabilities”: http://www.ahrcsuffolk.org/content/1115-waiver-%E2%80%93-new-way-servicesand-supports-will-be-developed-new-york-state-how-we-got-here 9. Legal information - what are the rights of children to medical coverage under Medicaid, SCHIP, fee-for-service coverage. How can families use complaint, arbitration, and grievance procedures to resolve disputes? What are the legal obligations of schools to provide healthrelated services and therapies? The Dignity for All Students Act will take effect on July 1, 2012. This act seeks to provide public school students with a safe and supportive environment free from discrimination, intimidation, taunting, harassment and bully on school property, a school bus and/or at a school function. Learn more here: http://www.p12.nysed.gov/dignityact/ Under the Affordable Care Act, children with pre-existing conditions can no longer be denied coverage or receive limited benefits. This important protection was enacted as part of the Patient Bill of Rights in September of 2010: http://www.healthcare.gov/law/features/rights/childrens-pre-existingconditions/index.html 10. Transition from Pediatric to Adult Health Care and Self Determination in Health Care (the important leadership role that individuals with disabilities and their families must play in moving from pediatric to adult health care). Families USA and the organization “Young Invincibles” have developed a toolkit to help young adults seeking insurance coverage. As described by Families USA, “The toolkit gives state by state coverage options as well as up-to-date information on the costs and benefits of student health plans, information on how to stay on your parent's plan, assistance for individuals with pre-existing conditions, and updates on the ACA. It also has tips for young women, important information on young adults and cancer, and much more.” http://www.gettingcovered.org/Toolkit/ “ADHD in the Workplace: Overcoming Obstacles and Getting the Job Done” is an article from NAMI, the National Alliance on Mental Illness. The article provides 5 steps to securing accommodations in the workplace and 10 tips for employees regarding ADHD. Additionally it provides some work environment accommodations to consider and a brief overview of rights under the law: http://www.nami.org/Template.cfm?Section=ADHD&Template=/ContentManageme nt/ContentDisplay.cfm&ContentID=106390 © Parent to Parent of NYS March 2012 6 11. Fathers – from Jim Swart, Fathers Network Coordinator Are you the best father you can be? Don’t we all need some modification in the process of being a father? The website, Naturalpapa.com, has put together a list of 100 ways to be a better father. Do you have the power of “Bilocation”? Check out number 97 “father Superpowers” and see if you are. Some we have perfected, some we have already mastered, but it is fun to look over lists and analyze ourselves compared to the list: http://naturalpapa.com/fatherhood/100-ways-to-be-a-better-father/ Dads are you a sporty kind of guy? Do you participate, coach, spectate or all of the above? Are you active in your daughter’s sports life? Fathers.com has a list of 10 tips on how to be a great supportive sporting dad. Within the tips Fathers.com has also put links for further research. Many of these can also work with our sons: http://www.fathers.com/content/index.php?option=com_content&task=view&id=69 4&Itemid=63 12. Other Links: March celebrates Child Life month. Child Life Specialists work within hospital settings to improve the care experience for pediatric patients. If you have ever wondered about the role or function of the Child Life Specialist, or have appreciated their work, you will enjoy this poem written by Steve Slowinski, former Child Life Intern at Connecticut Children’s Medical Center: http://www.childlife.org/Child%20Life%20Month/ChildLifePoem.cfm “Under Pressure, New York Moves to Soften Tough Medicaid Audits”, an article from the NY Times (requires a free registration to view): http://www.nytimes.com/2012/03/19/nyregion/new-medicaid-inspector-generalsupports-less-adversarial-audits.html?pagewanted=2&tntemail0=y&_r=1&emc=tnt ● Have you found valuable links that you would like to share? Please send them to Michele Juda at f2fhealthtools@verizon.net 1-800-305-8817 ● If you would like to speak to someone regarding your child with special health care needs, contact Michele at the above-referenced number. ● Would you like to speak to Jim Swart, Regional Coordinator supporting our Fathers’ Network? Call 1-800-305-8817 or email jmswart1@verizon.net √ our website at www.parenttoparentnys.org Janice Fitzgerald, Executive Director, Parent to Parent of NYS P.O. Box 1296, Tupper Lake, NY 12986 © Parent to Parent of NYS March 2012 7