Training of Trainers
COURSE OUTLINE & PROGRAM
1. COURSE TITLE: Training of Trainers (ToT): Developing Career Centers for Kandahar
University (Afghanistan), Tikrit University (Iraq), Salahaddin University (Iraq), Kufa
University (Iraq) and Basrah University (Iraq).
2. SYNOPSIS: The ultimate goal of the 10-day ToT course is to train invited officers from
universities in Afghanistan and Iraq that are developing career centers for the first time.
The course also addresses issues/potential issues that normally happen in planning,
developing and managing a career center for university students. It is a training program
course that will assist student services officers/counselors in understanding, planning,
developing and dealing with issues involving students’ career needs and aspirations in
their respective universities.
The course is designed to prepare individuals, practicing counselors and student services
officers on how to understand career counseling theory and practice, and how to develop
a career center in a university setting based on their understanding of career guidance and
counseling. It provides a comprehensive foundation in career guidance and career center
management, and how to develop and implement a career guidance/counseling model
that is congruent to the students’ needs, personal and professional values, and work
culture in respective cultural contexts.
This course is hands-on and concentrates on the ‘knowing how’ rather than just ‘knowing
what’ issues. The percentage distribution is 40% for theory and 60% for practical aspects.
3. SPONSOR: This training is made possible by grants to Ball State University (Muncie,
Indiana, USA) and fhi360 (Washington, DC, USA) from the U.S. Department of State,
Bureau of Public Affairs, initiated by the Public Affairs Sections of the U.S. embassies in
Kabul, Afghanistan, and Baghdad, Iraq.
4. COURSE DURATION: Ten days (13 to 24 February 2012: from 8.30 – 5.30)
5. TARGET PARTICIPANTS: The course is specially designed for the following people
(Total: 23 participants):
a. 5 staff from Kandahar University
b. 5 staff from Tikrit University
c. 2 staff from Salahaddin University
d. 2 staff from Kufa University
e. 2 staff from Basrah University
6. OTHER DISTINGUISHED GUESTS.
a. Chancellor of Kandahar University, Dr. Hazrat Mir Totakhail.
b. Vice Chancellor of Kandahar University, Eng. Abdul Tawab Balakarzai.
c. President of Tikrit University, Prof. Dr. Maher Saleh Alawi.
1
d. Cultural Affairs Specialist, Public Affairs Section, US Embassy Kabul, Dr.
Patricia Hansen.
e. English Language Program Manager, Public Affairs Section, US Embassy Kabul,
Mr. Stephen Hanchey.
f. Dean of the Rinker Center for International Programs, Ball State University, Dr.
Kenneth Holland.
g. Director of the Career Center, Ball State University, Ms. Mollie Fout.
h. Project Coordinator, Ball State University, Mr. Garth Eberhart.
i. Project Director, Iraq University Linkages Program, Center for Global
Connections, fhi360, Ms. Husna Ali-Khan.
j. Ilka Balk, Engineering Co-op Coordinator, University of Kentucky
k. Brendan O'Farrell, Business & Economics Internship Coordinator, University of
Kentucky
l. Lindsay Vallaster, Career Coordinator for Undergraduate Students, Business
Student Success Center, Oklahoma State University
m. Philip Goodwin, Assistant Director of Employer Relations for University Career
Services, Oklahoma State University
n. Dr. Sourushe Zandvakili, Head and Professor of Economics at the Department of
Economics, Carl H. Linder College of Business, University of Cincinnati
o. Dr. George M. Vredeveld, Professor, Alpaugh Family Chair in Economics,
Economics Center, Lindner College of Business, University of Cincinnati
7. OBJECTIVES: There are six main objectives as follows:
a. To share and impart basic knowledge and principles of counseling, especially in
career counseling sub-specialization;
b. To train officers/counselors to become effective practitioners in the planning,
developing, and management of a career counseling center;
c. To build skills and impart knowledge that will make student services
officers/counselors more confident and prepared in dealing with career issues and
conflicts;
d. To discuss suitable ways and techniques in dealing with career needs and issues in
counseling among university students;
e. To help officers/counselors to recognize their full potential as human beings and
professionals in career counseling.
f. To introduce career placement specialists to the use of technology, both hardware
and software, that can make career counseling more effective and efficient.
8. COURSE CONTENT: The course comprises five main parts. These are:
A. Center Management Tasks and Implementation Guidelines
B. Overview of Career Guidance: Practitioner Choices
C. Strategic Planning for Career Center Program
2
D. Program Implementation and Evaluation Models
E. Outside Program and Activities (site visits, tours, etc.)
The course covers selected topics (2-hour slots) which can address basic issues in the
planning, development, and implementation of an effective career guidance center at
a university setting.) The suggested topics are:
TOPICS
A. AN OVERVIEW OF CAREER GUIDANCE: PRACTITIONER CHOICES
B. INTRODUCTION TO WORLD OF WORK
C. INTRODUCTION TO BASIC HELPING SKILLS (A HELPING MODEL)
D. INTRODUCTION TO CAREER DEVELOPMENT THEORIES/MODELS
E. HOLLAND’S CAREER TYPOLOGY (1959): BASIC APPLICATION
F. CAREER ASSESSMENT: PERSONALITY, INTERESTS, VALUES, AND
ABILITY
G. GOTTFREDSON’S THEORY (1981) “CIRCUMSCRIPTION AND
COMPROMISE”: BASIC APPLICATION
H. MULTICULTURAL ISSUES AND DIVERSITY IN CAREER GUIDANCE
AND COUNSELLING
I. MULTICULTURAL SKILLS IN CAREER GUIDANCE SERVICES:
DEALING WITH STUDENTS FROM MINORITY GROUPS
J. PROGRAM MANAGEMENT AND IMPLEMENTATION GUIDELINE: AN
OVERVIEW
K. PLANNING AND DEVELOPING A STRATEGIC CAREER
PROGRAM/CENTER
L. HIRING AND TRAINING STAFF
M. PROMOTION GUIDELINE
N. PUBLIC RELATIONS GUIDELINE
O. PROMOTING SERVICES TO STUDENTS
P. EMPLOYABILITY SKILLS: RESUME DEVELOPMENT, NETWORKING,
AND INTERVIEWING
3
Q. PLANNING AND IMPLEMENTING EFFECTIVE CAREER GUIDANCE
SERVICES: A STEP-BY-STEP APPROACH
R. MANAGING INFORMATION AND RESOURCES FOR CAREER CENTER
S. HELPFUL COMPUTER SOFTWARE AND INFORMATION SYSTEMS
T. PROFESSIONAL ISSUES AND ETHICS IN MANAGING CAREER
CENTERS
U. COLLABORATIVE PARTNERSHIP: BRIDGING UNIVERSITY WITH JOB
MARKET
V. CONTEMPORARY ISSUES IN CAREER GUIDANCE SERVICES
W. RECORD KEEPING SKILLS AND ASSESSMENT OF SERVICES
X. ENHANCING IMPROVEMENT: THE ROLE OF SWOT ANALYSIS AND
RESEARCH
Y. PROGRAM EVALUATION MODEL: BEST PRACTICE
9. TRAINERS/FACILITATORS
Dr Melati Sumari (MS), Head of Counseling Department, Faculty of Education,
University of Malaya
Ms. Rafidah Aga Mohd Jaladin (RAMJ). Psychology and Counseling Lecturer,
Department of Educational Psychology & Counseling Faculty of Education
Ms. Ida Hartina Ahmed Tharbe (IHAT), Lecturer,
Department of Educational Psychology & Counseling Faculty of Education
Ms.Halimaton Attan (HA), Head of Counseling, Career and Disability Section
University of Malaya
Ms.Norilah Salam (NS), Special Task Officer to the Vice-Chancellor
University of Malaya
Mollie Fout (MF), Director, Career Center, Ball State University
Dr. Pat Hansen (PH), Cultural Affairs Specialist, US Embassy, Kabul,
Afghanistan
4
PROGRAM AGENDA
DAY 1
TIME
08.30 am
Monday, February 13, 2012
AGENDA
Trainee Evaluation Assessment (20 MIN)
A. PROGRAM MANAGEMENT AND
IMPLEMENTATION GUIDELINE: AN OVERVIEW
Who, What, When, Where, How and Why (20min)
TRAINER
MF
MF
Small Group Discussion/Workbook Assignments (30 min)
HIRING AND TRAINING STAFF (20 min)
Job descriptions, supervision, on-going training
Small Group Discussion/Workbook Assignments (30 min)
10.30 am
11:00 am
Tea/Coffee Break
PUBLIC RELATIONS and PROMOTION GUIDELINES
(15 min)
How to introduce Career Services to Faculty and Students
and Employers
NS
HA
Small Group Discussion/Workbook Assignments (15 MIN)
Using a Marketing Plan to Guide Promotion (15 MIN)
5 MINUTES TO SEPARATE GROUPS
Create a Marketing Plan to Promote New Services
(60 MIN) Discussion and Implementation
1.00 pm
Lunch and Solat
02.30 pm
MANAGING INFORMATION AND RESOURCES FOR CAREER
CENTER (20 MIN)
Student contact and assessment information; employer contact
information; internship and job information; career education
materials.
5
MF
Iraqi Group/ Afghani Group w/ Facilitators MF/PH, HA/NS and interpreters IHAT
Small Group Discussion/Workbook Assignments (15 min)
Online resources, printed resources and overview of software
(20 MIN) I will bring a power point presentation for this part
of the session.
MF
Small Group Discussion/Workbook Assignments (15 min)
RECORD KEEPING SKILLS AND ASSESSMENT OF
SERVICES (IHAT) (20 MIN)
Small Group Discussion/Workbook Assignments (15 min)
04:30 pm
DAY 2
TIME
08.30
am
Tuesday, February 14, 2012
AGENDA
PROFESSIONAL ISSUES AND ETHICS IN MANAGING
CAREER CENTERS (20 MIN)
Considerations for confidentiality; equality; access to
opportunity.
Discussion of PROFESSIONAL ISSUES AND ETHICS in small
groups Q&A (40 MIN)
5 MINUTES TO BRING GROUP TOGETHER
B. AN OVERVIEW OF CAREER GUIDANCE:
PRACTITIONER CHOICES) (30 MIN)
INTRODUCTION TO CAREER DEVELOPMENT
THEORIES/MODELS (30 MIN)
6
HT/MF/PH/IHAT
Plus interpreter
To facilitate
discussion
Afternoon tea& Q/A chat
5 MINUTES TO DIVIDE GROUP TO SEPARATE ROOMS
10.30
am
IHAT
Tea/Coffee Break
TRAINER
MS
MF/PH MS/RAMJ AND INTERPRETERS MS MS 11:00
am
INTRODUCTION TO CAREER ASSESSMENT AND
PERSONAL DECISION MAKING: PERSONALITY,
INTERESTS, VALUES, AND ABILITY (20 MIN)
GOTTFREDSON’S THEORY (1981) “CIRCUMSCRIPTION
AND COMPROMISE”: BASIC APPLICATION (20 MIN)
HOLLAND’S CAREER TYPOLOGY (1959): BASIC
APPLICATION (35 MIN)( ASSESSMENT, LECTURE,)
UM will provide assessments to administer the Strong Interest
Inventory and a group interpretation for participants.
INTERPRETATION (20 MIN)
MYERS-BRIGGS TYPE INDICATOR (30) LECTURE
BSU will provide assessments to administer the MBTI and
provide a group interpretation for participants.
IHAT/MF MS IHAT PH/MF 1.00 pm
Lunch and Solat
2:30 pm
INTERPRETATION (20 MIN)
PH/MF/interpreter
C. CONTEMPORARY ISSUES IN CAREER GUIDANCE
SERVICES (20 MIN)
IHAT/PH
INTRODUCTION TO BASIC HELPING SKILLS
(A HELPING MODEL) (15 MIN)
RAMJ
MULTICULTURAL ISSUES AND DIVERSITY IN CAREER
GUIDANCE AND COUNSELING (20 MIN)
PH/RAMJ
Small Group Discussion/Workbook Assignments (20 min)
MULTICULTURAL SKILLS IN CAREER GUIDANCE
SERVICES: DEALING WITH STUDENTS FROM MINORITY
GROUPS (20 MIN)
04:30
pm
5.30 pm
7
PROMOTING SERVICES TO ALL STUDENTS (HT/NS) (20
MIN)
Small Group Discussion/Workbook Assignments (10 MIN)
Afternoon tea & Q/A chat
END OF DAY 2 PROGRAM
IHAT
HA
DAY 3
TIME
Wednesday, February 15, 2012
AGENDA
MAKING A STRATEGIC PLAN FOR THE CAREER CENTER
(30 MIN)
Mission Statements; Goals and Objective; Tactics
08.30 am
Small Group Discussion/Workbook Assignments (30 MIN)
ENHANCING IMPROVEMENT: THE ROLE OF SWOT ANALYSIS
AND RESEARCH (20 MIN)
A Small Group Discussion/Workbook Assignments (30 min)
Tea/Coffee Break
SYSTEMS MODEL FOR STRATEGIC EVALUATION (30 MIN)
10.30 am
11:00 am
TRAINER
NS/MF RAMJ MF Small Group Discussion/Workbook Assignment (30 MIN)
NEED Additional Programming Here 1hour
1.00 pm
Lunch and Solat
2.30 pm –
5:30 pm
Afghan
trainees
2.30 pm
Iraqi
trainees
04:30 pm
Iraqi
trainees
5.30 pm
Iraqi
trainees
DAY 4
8
BREAK OUT OF AFGHAN AND IRAQI TRAINEES INTO
SEPARATE TRAINING SESSIONS
Career Placement Services Taking into Account Conditions in
Afghanistan
Husna Ali-Khan from fhi360 and the U.S. representatives from Ball
State, Kentucky, Cincinnati and Oklahoma State.
Afternoon tea & Q/A chat
Thursday, February 16, 2012
PH
Husna AliKhan
TIME
AGENDA
TRAINER
08.30 am
PLANNING AND IMPLEMENTING EFFECTIVE CAREER
GUIDANCE SERVICES: A STEP-BY-STEP APPROACH
(40 MIN)
RAMJ
MF/PH/RAMJ & INTERPRETER 5 MINUTES TO DIVIDE GROUP TO SEPARATE ROOMS
Discussion of Career Guidance Services in small groups? Q&A
(60 MIN)
10.30 am
11:00 am
Tea/Coffee Break
STUDENT TRANSITION TO WORLD OF WORK (15 min)
IHAT
Activity: Write description of current situation for students as
they leave the University to find employment.
Write a list of ways the Career Center could improve
transition for graduates?(15 MIN)
EMPLOYABILITY SKILLS: RESUME DEVELOPMENT,
NETWORKING, AND INTERVIEWING (20 MIN)
Activity: First impression last (resume making exercise)
(20 MIN)
1.00 pm
Lunch and Solat
02.30 pm
Connecting Students and Employers through Networking (15 MIN)
RAMJ
Networking skills (15 MIN)
RAMJ/PH
Interviewing skills: Dos and Don’ts (20 MIN)
RAMJ
Activity: Making a lasting impression (interview role-play)
(30MIN)
(triad exercise with interviewer, interviewee and observer)
RAMJ/MF
04:30 pm
5.30 pm
DAY 5
TIME
9
Afternoon tea & Q/A chat
END OF DAY 4 PROGRAM
Friday, February 17, 2012
AGENDA
TRAINER
8:30
10:30am
11:00am
OVERVIEW: CONNECTING EMPLOYERS AND STUDENTS
(20 MIN)
5 minutes to separate groups
HA
Discussion of strategies to connect students and employers:
(60 MIN)
MF/RAMJ/HA/NS
RAMJ MS or IHAT HA MF 
Introductions/Direct Resume Referral
(See item E1 in Forms Section)


Networking with alumni
Hosting events: Career Fairs; recruitment days
 Using technology: online job postings and applications
Tea/Coffee Break D. Program Evaluation Model: Best Practices (30 MIN)
RAMJ
10 minutes to reach Career Center
TOUR OF CAREER CENTER (60 Min)
1:00
2:30
HA
Lunch and Solat
INTRODUCTION TO PRESENTATIONS (30 MIN)
PH/MF/Garth
Small Group Discussion Template Completion Assignment (30
MIN)
04:30 pm
5.30 pm
DAY 6
TIME
08.30 am
Participant Evaluation Survey (20 MIN)
Afternoon tea & Q/A chat
END OF DAY 5 PROGRAM
Monday, February 20, 2012
AGENDA
PANEL REVIEW OF TRAINING TOPICS: Q & A (55 Min)
5 minutes to separate groups
REVIEW of Workbook Activities/Group Clarification of
Center Planning/Decisions (60 Min)
10.30 am
10
Tea/Coffee Break
TRAINER
ALL
TRAINERS
MF/PH/RAMJ/
IHAT 11:00 am
Introduction to Information Systems
(45 MIN)
David from
U of M IT
EBERHART/ PH/MF
10 minutes to return to classroom
Groups Prepare for Presentations (60 MIN)
1.00 pm
Lunch and Solat
2.30 pm
Remarks and Introduction of first group
Presentation: Kandahar University (30 MIN) then Q & A
10 minute break to set up technology Dr. Holland OR MF Introduction of second group
Presentation from Tikrit University (30 Min) then Q & A
Afternoon tea & Q/A chat
END OF DAY 6 PROGRAM
Dr. Holland OR MF
04:30 pm
5.30 pm
DAY 7
TIME
Tuesday, February 21, 2012
AGENDA
08.30
am
Outside Activity 1: Visit to Industrial site (Sime Darby)
10.30
am
11:00
am
Tea/Coffee Break
TRAINER
HA
HA
Outside Activity 2: continued
Return to UM
1.00 pm
Lunch and Solat
2.30 pm
Discussion of Outside Activities (30 Min)
Value and Roles of a University Career Center (30 Min)
11
HA/NS/interpreter
MF/PH
5 minutes to separate groups for discussion
Small Group Discussion with delegations (60 Min)
04:30
pm
5.30 pm
Afternoon tea & Q/A chat
END OF DAY 7 PROGRAM
DAY 8
TIME
Wednesday, February 22, 2012
AGENDA
08.30 am
Outside Activity 3:
1) Tour to Cyberjaya
2) Visit to Putrajaya
3) Visit to Ministry of Higher Education 10.30 am
Tea/Coffee Break At some outside location
Outside Activity 4: continued from outside activity 3.
11:00 am
MF/PH/IHAT/RAMJ
TRAINER
HA
12:00 pm
1.00 pm
Return to UM
Lunch and Solat Introduction/Brief Remarks
Stephen
Hanchey
02.30 pm
Discussion of Outside Activities (30 MIN)
HA/MF/PH
Interpreter
5 minutes to separate groups
Writing the Strategic Plan (60 MIN)
04:30 pm
Afternoon tea
5.30 pm
END OF DAY 8 PROGRAM 12
HA/MF
NS/PH/SH
DAY 9
TIME
Thursday, February 23, 2012
AGENDA
08.30 am
Outside Activity 5: Visit to MISC
10.30 am
11:00 am
Return to UM
Tea/Coffee Break
Informal Discussion of outside activities (30 Min)
5 minutes to separate groups
Review of Strategic plan for Kandahar University (60 Min)
Review of Strategic plan for Tikrit University (60 Min)
1.00 pm
Lunch and Solat
02.30 pm
Panel of Employers: TFM, IBM & MICCI
04:30 pm
Afternoon tea & Q/A chat
END OF DAY 9 PROGRAM
5.30 pm
DAY 10
TIME
08.30 am
Friday, February 24, 2012
AGENDA
Informal Discussion of outside activities (30 Min)
Presentation of Strategic Plan for Kandahar University
(30 MIN)
10 minutes for technical set up
Presentation of Strategic Plan for Tikrit University (30 MIN)
10.30 am
13
Tea/Coffee Break
TRAINER
HA
NS MF/HA HA
TRAINER
NS
11:00 am
Graduate Employability
Session with University of Malaya’s Leader,
Vice-Chancellor Tan Sri Dr Ghauth Jasmon
1.00 pm
Lunch and Solat
02.30 pm
Closing Remarks by Deputy Vice Chancellor of Student Affairs
03:00 pm
04:30 pm
Award of Certificates of Completion
Afternoon tea & final gathering of trainers, participants and
observers
5.30 pm
END OF PROGRAM 14