2015 NAMA Student Marketing Competition Executive Summary Presented by the University of Guelph CAMA Student Chapter Matt Cardiff, Scott Coghlin, Celeste Cook, Drew DeBruyn, Mark Groen, Paige Handsor, Courtney O’Neill, Alanna Pot, Marenda Schipper & Amanda Stewart Audience Profile: The University of Guelph CAMA Student Chapter, Gryphon Consulting Group (GCG), is pleased to present this detailed marketing plan to the Board of Directors of the American Berry Corporation (ABC), a horticulture company specializing in fresh berry fruit production practices, as they launch their new product, StrawBabies™. Introduction Market Analysis Industry Trends: Fast-paced, hectic, constantly on the move – that is our society. Yet we still need to eat to keep going… Strawberries are a staple in almost every home. Ninetyfour percent of American households regularly consume strawberries4. Healthy. Convenience foods are a high priority to consumers. Approximately 90 percent of Americans purchase timesaving foods and agree that reduced time and less preparation effort are primary reasons for purchasing convenience foods5. Currently, 71 percent of American consumers base their food purchasing decisions on health reasons, and 83 percent are trying to eat more fruits than in previous years1. Packed full of vitamins and antioxidants, berries are recognized as “super foods” with consumption projected to increase. Health is a driver of consumer demand. USDA research shows that there has been an increase in consumer focus on nutrition in selecting foods. Additionally, working-age adults consumed an average of 118 fewer calories a day in the 20092010 period than four years earlier.6 Handful. Berry growers are looking to increase returns on investment. Input costs for fresh berry producers in the U.S. have been increasing; as a result, the California Strawberry Commission has seen a 25 percent loss of growers since 20127. Consumers see fresh fruit as nutrient rich making it an easy choice over processed alternatives. Consumers like raspberries for their bite-sized convenience, but prefer the taste of strawberries2. Target Market Profile Hurry. The target market for StrawBabies™ is strawberry growers and consumers in the state of California. California ranks as the top strawberry production region in the world and is the largest strawberry-consuming state in the U.S.8. Growers: With increasingly busy lives, 90 percent of American consumers place a higher priority on convenience foods3. While they like the convenience, they also want it to be a healthy choice, unlike so-called ‘junk food’. ABC’s experienced strawberry growers will be located primarily in the Coastal Valley of Central California, which accounts for more than 80 percent of total strawberry production in the state7. In response to increasing input costs, our farmers are looking to diversify with premium products. Consumers: Consumers are looking for value-added products and berry growers are searching for ways to meet those demands. Yet, revenue for growers is declining with increasing input costs, such as crop protection, labor and land resources. Seventy-Five percent of American women identify themselves as the primary shoppers in their households9. For this reason, ABC will target middle to upper class females in California, ideally with growing families. Generally, these women value health and convenience, and understand the challenges of providing nutritious and full-flavored foods for their children. ABC’s target demographic is willing to pay a premium price for a product that will meet their food needs. It is with all of this in mind that Gryphon Consulting Group (GCG) presents this marketing plan to American Berry Corporation (ABC) for StrawBabies™, the ultimate value-added berry for both consumers and growers. StrawBabies™ is a new strawberry variety that is bite-sized and bursting with flavor. Best of all, when picked, these berries effortlessly de-cap while still maintaining superior freshness. StrawBabies™ is the first product of its kind, created after years of breeding and research at the University of Guelph. It is the extensive research that puts StrawBabies™ years ahead of potential competitors. Developed by innovative produce specialists, this everbearing miniature berry will earn growers generous premiums. StrawBabies™ is a convenient and tasty berry that fits in with the busy lifestyles of today’s families looking for A Healthy Handful in a Hurry. GCG’s research indicates that StrawBabies™ has the ability to fill unique demand opportunities on both the consumer and grower side of the strawberry market in California. International Food Information Council Foundation, 2014 The Produce News, 2012 Journal of Food Distribution Research 38(3), 2007 4 America’s Food, Harvey Blatt, 2011 5 University of Illinois Extension, n.d 6 The Wall Street Journal, 2014 7 California Strawberry Farmers, 2012 8 HortScience, 2013 9 MarketingDaily, 2012 1 2 3 1 Michell e Brow n A g e: 3 8 Locatio n: Wats onville, C Occupa A tion: Te acher, p A nnual art-time h o u se h blogger old inco me: $12 W hat sh 5,000 e loves: G oing to h e r hus local ev band an ents wit d two ch food ite h ildren, tr ms, feeli ying new n g g o o d ab feeds he o u t wha r family. t sh e Competitors exist in the market, but none with the combination of benefits StrawBabies™ provides. The closest direct competitor to StrawBabies™ is the traditional varieties of strawberries, however, these do not have the added convenience of being bitesized as well as the enhanced taste. Raspberries, blueberries and blackberries have a similar convenience factor to StrawBabies™ but cannot compete with the fact that consumers prefer the taste of strawberries to any other berry10. S trawBabies™ are a handpicked, non-GMO, qualityinspected product. On the grower side, direct competitors are strawberry production companies that have established contracts with growers. There are currently 10 large shippers and growers in California, such as Driscoll Strawberry Associates, Naturipe Farms, and Well-Pict Inc. There are also eight major growers of bareroot strawberry plants in California. Although these companies are distributing a bareroot, they do not have the research and development to provide the StrawBabies™ variety nor can their growers make the same margins as ABC’s premium. S trawBabies™ are grown by farmers who have a stable, lawful and effective labor strategy in place to operate production. S trawBabies™ are grown in conditions that are environmentally sensitive, including efficient irrigation systems to conserve water, eco-friendly pest management and soil conservation practices. S trawBabies™ are packaged in 100 percent recycled plastic. ABC operates with integrity, honesty and respect toward our growers, to eliminate unnecessary costs and enhance distribution to achieve the best possible price. Key Planning Assumptions Business Proposition Approved by all regulatory agencies Strategy Statement: In order to achieve sales objectives, StrawBabies™ will be marketed as the ultimate berry for its superior taste, increased convenience and ultimately, profits for the grower. All StrawBabies™ range in size from ½-to one-inch diameter when harvested Consumer demand for fresh berries will continue to grow Product Description S trawBabies™ will be managed the same as traditional dayneutral strawberries, yielding the same pounds per acre StrawBabies™ are dayneutral, everbearing and bite-sized. The smaller berry boasts a more concentrated flavor and when picked, they effortlessly de-cap while still maintaining superior freshness. This variety can be grown using existing equipment and the same management practices as traditional strawberry varieties. The berries de-cap easily and have a similar shelf life (five to seven days) as traditional dayneutral strawberries STRENGTHS • I ncreased convenience to consumers • C oncentrated taste and increased flavor • G enerous premium for growers • N on-GMO, hand-picked and quality inspected Business Objectives Capture 10 percent of Whole Foods Market fresh berry sales and 0.19 percent of the total strawberry grower market by the end of Year Three WEAKNESSES Build 90 percent brand recognition in the target market by the end of Year Three • Smaller berry size will increase labor hours • Priced slightly higher than typical strawberries • Seasonal nature of strawberries • Perishable inventory Achieve 95 percent customer satisfaction while striving for 100 percent each year California Growers* Year OPPORTUNITIES • P otential to expand beyond California Whole Foods Market® stores • F irst berry of its kind on the market • W ide range of potential customers THREATS • S trawberry growers in California are experiencing increased input costs • Saturated market in California • Drought conditions in California Lbs Needed to Supply Whole Foods Market Acres Needed Bareroots Sold Total StrawBabies™ Grower Market Share 1 1,600,000 22 490,000 0.06% 2 3,200,000 44 970,000 0.12% 3 5,300,000 74 1,600,000 0.19% *Does not include spoilage Whole Foods Market* Year StrawBabies™ lbs Supplied Whole Foods Market Stores Carrying StrawBabies™ Total StrawBabies™ Consumer Market Share 3% 1 1,600,000 23 2 3,200,000 47 6% 3 5,300,000 78 10% *Whole Foods Market has 15% Market Share in California grocery industry 10 Agricultural Marketing Resource Center, 2013 2 Company Ethics Competitive Analysis Action Plan Corporate Social Responsibility: Product Positioning: StrawBabies™ are a consumer’s “healthy handful in a hurry.” On that foundation, StrawBabies™ will be positioned to upper to middle class females with a focus on “Foodies” and busy moms to be the drivers of initial sales. On the grower side, they will be aimed at innovative growers looking to increase their profits and diversify their crops. StrawBabies™ is approved to carry the Whole Trade Guarantee Seal, which highlights a commitment to the environment, ethical sourcing and quality products. In addition, StrawBabies™ will be contributing 10 cents per package, sold in three months of the year to Whole Kids Foundation, which promotes healthy eating. Price: StrawBabies™ bareroot system will get growers started at a low price of $0.12 per bareroot. ABC will offer a 7 percent premium earning growers $4,000 more per acre than traditional strawberries. Sold to Grower $0.12/bareroot ABC gives grower 7% premium for berries, then sold to Whole Foods for $2.50/lb StrawBabies™ and Mommy-Blogger Days: As part of ABC’s pitch to growers and consumers, they will host showcases to display their berries and brand as a whole. Attendees will be treated to lunch prepared by culinary partners, and enjoy a tour of the StrawBabies™ fields and facility. Sold to Consumers at $6.99/lb StrawBabies™ Representatives: Agronomists will be provided by ABC to offer support and advice to StrawBabies™ growers. Additionally, ABC’s team of Grower Marketing Representatives will call on existing and prospective clients to increase market share as well as being present at grower specific events. A team of Consumer Marketing Representatives will be present at all StrawBabies™ events and will be responsible for reaching consumers. Both Grower and Consumer Marketing Representatives will work closely with Whole Foods Market to ensure they are properly informed and supported. An Operations team will also be employed out of ABC’s distribution center and in the greenhouse during production of bareroots. Compared to Strawberries at $5.99/lb Raspberries at $10.99/lb Placement: ABC will center itself in Year 2 Projected the Central Coast region, which is 47 Whole Foods the largest strawberry growing area Locations in California. It is here where ABC Year 1 23 will have a storage and distribution center. StrawBabies™ will be available Year 3 exclusively through Whole Foods Market 78 78 locations in California. Whole Foods Market is known as a high-end grocery chain, offering only top quality products to their “Foodie” consumers and middle to upper class grocery shoppers. ABC will supply 23 Whole Foods Market locations with StrawBabies™ in Year One, expanding to 47 in Year Two and 78 in Year Three. Growers Targeted Consumers Targeted Grower Marketing Reps Consumer Marketing Reps Agronomists Mommy Blogger Days Strawbabies™ Days The Pilot Project: Ten pilot growers in the targeted area will test StrawBabies™ for one year prior to its launch. These test plots will be used for educational purposes and to attract potential growers, media and influencers such as Mommy bloggers and “Foodies”. The educational tours dubbed “Mommy Blogger Days” and “StrawBabies™ Days” will create strong consumer and producer relationships as well as offer product sampling. Testimonials and data from the tests will help market the product and point to necessary improvements. StrawBabies™ grown in the pilot year will be used as Whole Foods Market and community samples to feature this exciting, “Coming Soon” product. Year 1 Year 2 Year 3 5 200,000 2 2 1 3 2 10 400,000 4 3 2 4 3 17 670,000 5 5 2 5 3 Promotion: Grower Promotion: Our StrawBabies™ growers are important members of our family. In addition to our representatives, we will seek out new growers through print advertising in the American Fruit Grower and Fruit Growers News. We will also purchase association memberships and actively participate in reputable national and state associations such as the California Strawberry Commission. The StrawBabies™ booth will be present at industry trade shows featuring brochures, promotional giveaways and video testimonials. Notable shows will be the World Ag Expo and in year one, StrawBabies™ will aim to be on the World Ag Expo’s Top Ten New Products list. Packaging: ABC will outsource the packaging material of StrawBabies™ to Sambrailo Packaging. These green packages are breathable and 100 percent recycled plastic. ABC will utilize their one-pound containers that growers currently work with. StrawBabies™ will be labelled as non-GMO and display the Whole Trade guarantee seal. Festivals and Consumer Trade Shows: Each year the StrawBabies™ promotional team will attend regional wine and food festivals such as the California State Fair, Flavors of Los Angeles and Savour the Central Coast. ABC will also have a strong presence at the California Strawberry Festival each year in Oxnard, California. 3 Website: The website for StrawBabies™ will provide resources such as educational videos, customer testimonials, grower profiles, question boards, and links to industry news. StrawBabies™ social media avenues will be displayed as well as StrawBabies™ recipes, meal ideas and coupons to promote new and repeat purchases. Year 1 Year 2 Year 3 $111,885 $223,770 Sales Roots Sales $55,942 Grocery Store Sales $3,980,091 $7,960,183 $13,266,971 Total Sales $4,036,034 $8,072,068 $13,490,741 COGS Social Media: Using Facebook, Twitter, YouTube, Pinterest and Instagram; ABC will utilize the hashtags #StrawBabies and #HealthyHandfulHurry as quick links for the latest StrawBabies™ news feeds, and online advertising. Additionally, Google Ad Words will be used to attract customers to StrawBabies™ social media platforms. Root Development and Packaging Grower Premium $22,377 $44,754 $89,508 $1,538,327 $3,076,654 $5,127,756 Spoilage $46,150 $92,300 $153,833 Whole Kids Foundation $39,801 $79,602 $132,670 $2,389,379 $4,778,759 $7,986,975 Gross Margin Operating Expenses Facilities Rental & Property Expenses Blogging: ABC will target “Mommy Bloggers,” specifically the Top 25 Social Mom Bloggers in California, as well as food and chef bloggers. Coupons and samples will be sent to these bloggers to increase brand awareness among StrawBabies™ target market. In-Store Promotions: Working exclusively with Whole Foods Market, ABC will provide in-store promotional materials such as posters, flyers, coupons, sampling and demonstrations. StrawBabies™ Stroller: ABC will lease a red Fiat and use it as a mobile “StrawBabies™ Stroller” to create a visible presence at venues such as public beaches and local festivities to create a community link. This avenue will also give bloggers something to “buzz about” as they see the little red ”Stroller” rolling through their neighborhood. $375,482 $390,232 $410,982 Fleet Equipment and Mileage $61,225 $46,350 $49,150 Salaries (GM, Admin, Product Representatives) $305,500 $366,665 $520,665 Trucking Expenses $50,000 $55,000 $55,000 Monitoring and Measuring (3% of All Sales) $121,081 $242,162 $404,722 Total Operating Expenses $913,288 $1,100,409 $1,440,519 $5,000 $5,000 $5,000 Marketing Expenses World Ag Expo Membership Grower Magazines $43,040 $50,180 $62,500 Campaign Development $600,000 $500,000 $500,000 Salaries (Marketing Representatives) $234,000 $299,520 $484,006 Grower and Consumer Promotional Merchandise $220,000 $260,000 $275,000 Promotional Days $100,000 $140,000 $160,000 Trade Shows and Festivals $210,000 $210,000 $210,000 Website, Social Media and Online Advertising $300,000 $250,000 $250,000 In year one, ABC will invest significantly in marketing StrawBabies™ to establish a loyal and satisfied customer base. One of the major marketing expenses will be in public relations. This will be a key component in closing the gap between StrawBabies™ representatives, growers and consumers. Coupons $350,000 $515,000 $858,000 Samples $50,000 $78,000 $110,000 $250,000 $300,000 $350,000 Total Marketing Expenses $2,362,040 $2,607,700 $3,264,506 Marketing expenses will increase annually to maintain and expand the grower and consumer base as ABC broadens its reach throughout the target market. Despite a projected loss in Year One, Gryphon Consulting Group projects that the effective marketing tactics presented will ensure StrawBabies™ is a profitable endeavour by the end of Year Two. Total Expenses $3,275,328 Culinary Partnership: ABC will partner with California Culinary Institutions such as The Culinary Institute of America and California Culinary Academy to assist in developing StrawBabies™ recipes, which will be broadcast across various social media outlets. Such partnerships will also raise the profile of StrawBabies™ in the active California food scene. Financial Evaluation Public Relations Net Profit/Losses (Before Taxes) Profit Margin Marketing Expense % Sales 4 $3,708,109 $4,705,025 -$885,949 $1,070,650 $3,281,950 -22% 13% 24% 59% 32% 24% Monitoring and Measuring To guarantee the success of StrawBabies™, GCG will evaluate the progress of achieving product and revenue goals. This will be accomplished through bareroot and StrawBabies™ grocery sales, brand awareness, market penetration and profitability information. Measurement Objectives Methods Contingency Plan StrawBabies™ sales to Whole Foods Market of $13.5 million and bare root sales of $200,000 • Monitor Sales Data • Maintain strong relationships with Whole Foods Market and StrawBabies™ growers ✔ E xpand to new Brand Awareness Ensure 90 percent brand recognition in target market • Continuous social media presence • Host StrawBabies™ Days • Utilize Google analytics as well as conduct customer surveys ✔ E xpand advertising Market Penetration Objectives Achieve 10% berry market share in Whole Foods Market • Allocate sufficient funds for marketing expenses ✔ Increase our market share Profit Objectives Obtain a profit margin of 25% Sales/Revenues Objectives Contingency Plan Legend: geographical regions ✘ E xpand public relations and offer more in store specials reach, seek new culinary partners and additional events to attend ✘ Increase goodwill, increase StrawBabies™ outreach as well as forming new partnerships goals ✘ S eek partnerships with different grocery outlets ✔ if feedback is positive ✘ if • Monitor quarterly financial statements ✔ R einvest profits to marketing initiatives and towards financing expansion plans ✘ R e-evaluate grower premiums and reduce input costs feedback is negative Conclusion Gryphon Consulting Group is proud to present American Berry Corporation with this marketing plan for StrawBabies™; the first in their field, offering superior convenience, quality and taste. These strong marketing tactics will gain the most return on investment for StrawBabies™ growers and have consumers coming back for more. Grab StrawBabies™ for a healthy handful in a hurry! 5