EMC SOLUTIONS TO OPTIMIZE EHR INFRASTRUCTURE FOR EPIC ESSENTIALS • Reduce overall storage costs with automated tiering and volume provisioning • Encrypt data at rest with no performance penalty • • • • • TRANSFORM YOUR EPIC EHR ENVIRONMENT Deploying an Electronic Health Record (EHR) is inherently one of the most important choices, and it is often the largest single investment a healthcare organization will ever make. Healthcare organizations of all sizes are making Epic their EHR of choice because of it’s unique ability to provide a “single view” of the patient, and foundation for evidence-based-decision support, quality management, and outcomes reporting. Epic brings transformation to the business and unique requirements for the Mitigate project risk with the infrastructure. The Epic decision also brings an opportunity to transform IT, beginning proven leader, over 60% of Epic with an optimized EHR infrastructure that provides the high performance and customers run on EMC storage availability demanded by all of today’s mission critical applications. Improve read performance It is equally important that the IT infrastructure supporting your Epic environment dramatically with SSDs meets the clinical demands of and keeps your organization in “Epic Good Maintenance” Backup and restore Epic and all at the lowest possible Total Cost of Ownership (TCO). To do this you need an IT other critical apps with a unified, infrastructure that can manage, backup and restore not only your Epic environment, automated process but also the other critical applications that contribute to the whole episode of care. Cut your backup windows by up EMC® works closely with Epic to deliver lab-tested, Epic-validated solutions that speed to 90 percent performance, simplify management, enhance data protection and increase productivity. Reduce backup storage EMC understands the IT needs of the healthcare enterprise. We will bring our expertise requirements with greater than and extensive experience with Epic to help you confidently deploy this mission critical 95% deduplication rates application, delivering faster time-to-value and enabling the highest levels of service and availability to your caregivers and staff. INNOVATIVE STORAGE PLATFORMS AND TOOLS EMC industry-leading storage platforms deliver the high performance and reliability required to support the intensive I/O workloads characteristic of an Epic environment. EMC Symmetrix VMAX storage systems leverage a comprehensive range of powerful, trusted and smart storage solutions currently support more Epic production environments than any other storage platform. VMAX comes with built-in support for external servers using RSA® Data Protection Manager for the Symmetrix VMAX D@RE (data-at-rest encryption). This includes key management for maximum flexibility in securing data at the drive-level, both capabilities helpful in addressing HIPAA and HITECH regulations. VMAX provides the foundation for six 9s of high availability and resiliency that Epic EHR environments demand. VMAX also enables the consolidation of front-end global memory and back-end functions, enabling direct memory access to data for optimized SERVICE OVERVIEW I/O operations. This is an ideal design for the Epic production environment and its 80-second write cycle. Dynamic cache partitioning for VMAX allows Epic users to prioritize I/O’s so the production database delivers a consistent performance. EMC VNX Unified Storage — Combines powerful and flexible hardware with advanced efficiency, 5-9’s of availability, plus management and protection software to meet the needs of even the most demanding EHR and medical imaging environments. The VNX series has been expressly designed to take advantage of the latest innovations in Flash drive technology to deliver sub-millisecond reads. VNX storage platforms enable your healthcare organization to grow, share, and cost-effectively manage multi-protocol file systems and multi-protocol block storage access. VblockTM Systems from VCE provide enterprise-class IT infrastructure for VDI Always On Point of CareTM solution rollouts. Tight integration with VMware operating system and your Epic application this solution provides the response times, security, availability, and agility you need to manage your desktop environment. You get non-stop access to clinical desktops and your Epic EHR, constant monitoring, load balancing and data replication to optimize performance and uptime. Enterprise Reference Architecture SUPERCHARGE YOUR EPIC PERFORMANCE Fully Automated Storage Tiering for Virtual Pools (FAST VP) moves active data to highperformance storage tiers and inactive data to low-cost, high-capacity storage tiers, automatically optimizing performance in a tiered storage environment for Epic EHR. Reducing costs, footprint and management effort, FAST VP delivers automation and efficiency to your virtual data center to put the right data in the right place at the right time. It also maximizes utilization of Flash Drive capacity for high IOPS workloads and delivers single and sub-millisecond response times for “reads.” VFCache extends FAST into the server, adding another tier of intelligence and EPIC CUSTOMER BACKUP EXAMPLE performance to the I/O stack and eliminating the “I/O gap” where your application Six TB of Epic Cache with full your Epic application to the data store. With both FAST and VFCache technologies, back up in less than 5 hours EMC provides an end-to-end tiering solution to optimize Epic capacity and performance every day from the server to the storage. Backup Epic every 30 minutes for PROTECTING PATIENT INFORMATION • • better RPO • 90.3% less Oracle backup data • Achieved 38:1 overall dedupe ratio for Epic • server has capacity to process more I/O than your disk drives can deliver. When coupled with FAST, VFCache creates the most efficient and intelligent I/O path from EMC offers Epic users a number of replication choices that help protect your critical patient information by maintaining smooth, continuous operations and the ability to restart quickly in the event of an unplanned outage. By deploying EMC Avamar® and EMC Data Domain®, backup and deduplication systems 31TB Daily Backup with and Data Domain Boost® software you can securely backup and recover across your deduplication written to .23 TB of entire healthcare enterprise, reaching beyond your Epic and address support for the capacity from all data sources. entire enterprise including support for virtualized environments, remote physician offices, and data center LANs. Full backups made easy – EMC Avamar utilizes “change block tracking” to know exactly what has changed since the last backup and to update only those blocks of data. Epic users deploying Avamar and Data Domain generally experience greater than 95 percent deduplication rates and 75% reduction in the time required to backup the Epic environment all with data integrity. These performance improvements rates also reduce the overall backup storage capacity and the bandwidth required for backups, lowering the TCO of your Epic backup environment. Restore your Epic environment fast – Backups are important, but fast recovery from an outage is essential. With EMC’s Backup and Recovery Solutions for Epic, full backups can be recovered in just one step, no need to deal with restoring a full backup and then dealing with subsequent incremental backups. The change block tracking mentioned for backing up Epic works “in reverse” for file level data recovery to the original location, to a new location, or to a “net new” virtual machine, dramatically shrinking your time-to-recovery. EMC provides a “fully-hydrated” copy of data for quick restore. All of these EMC replication products have been tested with Epic to support your business continuity strategies. Continuous Operations, Mobility, Availability – EMC VPLEX resides between your servers and heterogeneous storage assets, making your IT infrastructure more resilient, while complimenting Epic’s best practices for disaster recovery. Federated Access Anywhere TM , available with VPLEX, enables a single copy of your data to be shared, accessed, and relocated over distance. This allows transparent load sharing between multiple sites, and the flexibility of relocating workloads between sites to manage peak periods of activity. Also, in the event of a disruption at one data center, the failed services can be restarted at the surviving site, minimizing time-to-recovery. “Since deploying Avamar, we’ve more than doubled the volume of our backup data and still stay within our backup window. We’re now able to complete daily full backups compared to monthy full backups and daily incrementals before.” Willy Schley, Technology Development Manager Ochsner Health System MITIGATED RISK AND PREDICTABLE RESULTS Epic’s largest customer environments trust EMC experience, superior storage technology, management tools, and innovative Epic lab-tested solutions to mitigate their risk and deliver the kind of predictable results their clinicians demand. An EMC IT Infrastructure delivers fast access to the information your clinicians need to make accurate diagnoses and care decisions. We have built a foundation of experience form these successful Epic implementations and have created standardized processes and services that deliver repeatable results. Working with EMC you can: • Deliver highly resilient, reliable, high performance infrastructure • Reduce overall storage costs with automated tiering and volume provisioning • Improve read performance dramatically with SSDs • Leverage more than 70 VMware integration points for your virtualized Epic environment • Cut backup windows up to 90 percent with de-duplication and automation • Reduce the amount of data moved by up to 95% • Simplify the management across a large and increasingly integrated set of applications in a virtualized computing environment CONTACT US To learn more about how EMC products, services, and solutions can help solve your business and IT challenges, contact your local representative or authorized reseller— or visit us at www.EMC.com . EMC2, EMC, the EMC logo, VNX, VPLEX, Federated Access Anywhere, VFCache, RecoverPoint, Avamar, Data Domain, and Data Domain Boost are registered trademarks of EMC Corporation in the United States and other countries. Vblock is a registered trademark of VCE. Epic is a registered trademark of Epic. Copyright 2013 EMC Corporation. All rights reserved. Published in the USA. 03/13 EMC Solution Overview H11418 www.EMC.com EMC believes the information in this document is accurate as of its publication date. The information is subject to change without notice.