The current average annual domestic demand for bicycles in India is about 10 million. This largesse translates into a 25% increase in annual off take. Hero Cycles is the industry leader commanding a whopping 48% market share of the Indian bicycle market collectively across all segments (Source: Nielsen). With a turnover of Rs. 1450 crore (US$ 302.10 million) and an expanding product repertoire, the company is all set to maintain its position of being not just India's largest bicycle company but as also the world's single largest manufacturer of bicycles. Achievements Market The Indian bicycle industry has become the second largest in the world with an annual production of more than 12 million bicycles – defying the conventional market wisdom that predicted the bicycle to be the dodo of the 21st century. According to figures from the Engineering Export Promotion Council, India's bicycle and components exports were valued at Rs. 856.30 crore (US$ 178.40 million) in 2005/06 and rose to Rs. 890.02 crore (US$ 185.40 million) in 2007/08. The numbers for the industry continue to be robust in spite of the global slowdown. Much of this is attributed to domestic demand generated by several state governments who have, under various social welfare schemes, placed orders for 1.5 million bicycles in 2009 (Source: Medium Industry Development Board, Punjab). According to the board, in the course of the present year, the orders are expected to increase to 2.5 million units. 94 SUPERBRANDS Hero Cycles greatest achievement is that the company put the Indian bicycle industry on steroids when it muscled its way to the top of the world's pyramid, more than 20 years ago. It has never relinquished that spot and continues to be listed in the Guinness Book of World Records. Anticipating the emerging sophistication in Indian markets, Hero Cycles launched a number of high-end models. These included a specialised range of fitness bikes as also the first Mountain Terrain Bike (MTB), the first City Bike and the first Racer Bike in India. In keeping with its aggressive marketing strategy Hero Cycles set another landmark: it became the first manufacturer in the world to cross the magical production figure of 100 million bicycles in 2006, its Golden Jubilee year. In the same year it achieved the proud distinction of becoming the first company to manufacture 5 million bicycles. With a powerful history and an envious record, Hero is also India's largest exporter of cycles. It has a strong presence in 56 countries, including the highly evolved and competitive markets of the US, the UK, Germany, Spain and several other countries in the European Continent. Not surprisingly the company has won the Engineering Export Promotion Council Best Exporter Award continuously for the last 28 years. History In every crisis, says a Chinese proverb, there is an opportunity. Forced to abandon their lives in Pakistan by the traumatic fall out of the partition in 1947, four brothers Dayanand Munjal, Brijmohan Lall Munjal, Satyanand Munjal and Om Prakash Munjal did not dwell on the crisis but looked for the opportunity. They surmised accurately that people in newly independent India were in need of a cheap and convenient means of personal transport. In 1956, they established a modest manufacturing unit and made an even more modest beginning. That year they manufactured 639 bicycles. By 1963 – in seven eventful years – they had become a household name. To ramp up capacity, the company acquired Gujarat Cycles Limited in 1987. Renamed Munjal Auto Industries Limited, the unit was earmarked to manufacture and export state-of-theart bicycles and allied products from its fully automated plant at Waghodia. The company further scaled up capacity by establishing a second unit at Sahibabad, Uttar Pradesh in 1988. However, with markets growing rapidly and the high net worth family looking at the bicycle with renewed interest, Hero Cycles tied up with National Bicycle Industries – a part of the Matsushita Group of Japan – in 2002. The collaboration was designed to bring together Hero's distribution and manufacturing might and National's technical competency to manufacture the most high-end bicycles in India. Today, Hero Cycles manufactures more than 18,500 bicycles each day, employs 4800 people at its three state-of-the-art manufacturing plants and has a dealer network of 3000 spread across the country. Product Hero Cycles' greatest achievement has been to put the 'wow' factor into bicycles, long perceived as machines that were basic, black and boring. Hero has changed all that. The range it has on offer is truly breathtaking, cutting across all socio-economic segments. Remarkably, within each such grouping, Hero comes off making a lifestyle statement. Each model serves a particular customer profile touching it at a price point that is at once attractive and reasonable. It is this that has allowed Hero the Recent Developments luxury of being able to cut through a massively cluttered market. But it is at the premium end of its collection where Hero has made the most difference. The men's range includes X Sport Zylo, DTB, Nitro, Sundancer, Sapphire, Platinum, Razorback, Cyclone and Street Race – all guaranteed to set the pulse of every red-blooded male racing. All these variants are equipped with several special features such as wider tyres for stunt riding, special safety caliper brakes and extra rigid design to cope with hard and often rough riding. For a less vigorous experience there are the roadsters, racers and the latest all-terrain and city bicycles such as Hero Devil Dx, Hero Neon, Ranger Swing 21, Hero Buzz, Hero Missile, Hero Terminator, Hero Salsa, Hero Limbo, Hero Lambada, Hero Jet Gold, Hero Royal Gold and Powerbike. The Ranger Swing 21 is India's most advanced high-performance MTB, offering a 21-speed gear system. Hero Buzz is India's first Y-frame bike. Technologically advanced, all-aluminium high-end bikes from Hero under the Octane Range have opened a new category in the premium segment. The women's range consists of the recently launched Miss India Platinum and Miss India Sapphire, an upgraded Miss India Gold, Emerald and Ruby, while Hero bikes for kids include attractively designed, colourful bicycles such as Sundancer, Blaze, Swirl, Boss, Fairy, Bang, Cherish, Tango and Chase which incorporate special safety features for young riders. Brat, another cycle for kids, is designed with an international high rise saddle. Environment and fitness consciousness are the new market mantras and the bicycle happily fulfils both demands. This new twist to modern, urban living is gradually filtering through to all – including town planners; there is now talk of cycle tracks becoming an essential part of cityscapes. In keeping with the changing aspirations of the high-end Indian consumer, Hero Cycles has geared itself to launch an enhanced range of top-end fun machines. Four new models targeted at the urban adult, including the radical Thunder and Octane – the all-aluminum alloy light-weight all-terrain bikes have already been unveiled. To establish a greater connect with the high spending urban adult customer, Hero has reoriented its market strategy. The brand has added a quotient of glamour to the business of biking by opening stores at high footfall locations such as malls. Due for launch are six premium bicycles developed to cater to the high demand in the fancy children's bike segment. In a landmark technological initiative, Hero has set up India's first German paint plant with the revolutionary extra durable and shining (EDS) technology. This programme will ensure that every Hero cycle retains its lustre and colour brilliance for up to five years. In the very recent past the company has entered into a strategic tie-up with ADIDAS to manufacture bicycles and bicycle components especially branded for them. Promotion Until 1986, Hero was mainly perceived as a manufacturer of the basic black bicycle. But evolving market needs mandated an image change for the company so that it could get customers out of the real and metaphorical boxes of life and experience the romantic abandon of cycling. The resulting promotional campaigns were designed to sensitise people to the recreational aspects of this wonderful and healthy sport. The launch of innovative products and their value as style statements happened simultaneously. Hero Cycles was quick off the block and signed up celebrities to position each product in the market. Film stars such as Sanjay Dutt, Rani Mukherjee, Hrithik Roshan and Ameesha Patel have all appeared in advertisements for this brand. Working subliminally are associations that people either see or experience. To cash in on this proven belief, the company has strategically placed its products in feature films, where the protagonist is seen riding the bicycle. Of special mileage has been the Mani Ratnam blockbuster, Guru, in which the stunning Aishwarya Rai is shown riding a Hero cycle. In tune with its corporate philosophy and focus on fitness, Hero Cycles has also been promoting and patronising various games and sporting events, including football's prestigious Federation Cup. Brand Values A brand is built when it delivers on its promises. In the case of Hero Cycles one part of that promise was commitment to quality, corporate integrity and customer-centricity. The other part was defined by the level of social responsibility a company shoulders and discharges. What has emerged from the meeting of these personal philosophies is true success. Hero's brand values are embodied in its corporate vision of providing an inexpensive, durable vehicle of transport at affordable prices. 'Engineering Satisfaction' is the catchphrase that drives the company, today. Now fully integrated into its work culture, this slogan is responsible for the company's environmentfriendly manufacturing processes and to the brands' initiatives for benefitting the common man. In every one of these functions – and everything else in between – Hero Cycles has demonstrated its willingness to go that extra mile – just like a true Hero. www.herocycles.com Things you didn’t know about Hero Cycles Hero Cycles manufactured 25 bicycles a day in 1956 Today the company turns out one bicycle every 5.4 seconds, around-the-clock, around the year One in every ten Indians has owned a Hero cycle at sometime in their lives Hero Cycles manufactures the widest range of bicycles including multi-speed variants SUPERBRANDS 95