THE HONG KONG INSTITUTE OF CHARTERED SECRETARIES THE INSTITUTE OF CHARTERED SECRETARIES AND ADMINISTRATORS International Qualifying Scheme Examination CORPORATE GOVERNANCE JUNE 2011 Suggested Answers The suggested answers are published for the purpose of assisting students in their understanding of the possible principles, analysis or arguments that may be identified in each question 1 SECTION A Q1. A. S. Eastwell & Sons Limited (Eastwell) is a private company incorporated in Hong Kong. Albert founded the company in July 1992 and has acted as its Chairman and Chief Executive Officer (CEO) ever since. Other members of the board include Ben, Charles and Dan, who are in charge of the financial, administrative and marketing functions respectively. Eastwell runs a supermarket chain which competes with two market leaders. Its articles of association are in the form of Table A in the First Schedule to the Companies Ordinance (CO) (Chapter 32, Laws of Hong Kong). The next board meeting is scheduled to take place in four weeks’ time. As the Company Secretary, you have been busily preparing the agenda for that meeting. Details of two of the matters that the board is due to discuss at the 4 July meeting are as follows. The first matter About a month ago Dan was approached by Sparkin Shop Limited (Sparkin), one of the market leaders, to consult with them on selling organic fruits and vegetables to the high end of the market via the Internet. The consultancy contract is estimated to be worth $1.5 million per year for three years. Dan has been keen to accept Sparkin’s offer for two reasons. First, he regards Internet shopping and sale of organic products as the two growth areas in the stagnant food retailing sector. However, Eastwell has been uncertain whether it should develop those two areas. While the board did discuss the possibility of integrating its organic products sales division with the Internet shopping facility during its last two board meetings in March and April, it failed to reach any consensus. Second, Dan complains that although his marketing campaigns have contributed significantly to Eastwell’s commercial success in the past three years (annual growth of 10%), he has been remunerated much less than Ben and Charles. The Sparkin contract, however, represents a 40% premium on Dan’s current salary. 2 Dan has privately sought your advice on the consequences of signing the consultancy contract without the board’s knowledge or resigning from office should the board refuse to let him accept the Sparkin offer following disclosure. The second matter In celebration of the 20th anniversary of its founding, Eastwell would like to list its shares on the Main Board of the Stock Exchange of Hong Kong Limited (SEHK) by the second quarter of 2012. To ensure Eastwell’s corporate governance standards meet the SEHK’s requirements, the board asked you last October to conduct a preliminary review of Eastwell’s operations and internal control systems. You have made two recommendations to the board. First, Albert should not perform the roles of Chairman and CEO at the same time as this is a possible breach of the Rules Governing the Listing of Securities on SEHK (Listing Rules). Albert, however, does not see any problems arising from his holding the two positions concurrently. Second, Eastwell’s internal control systems should be revamped and upgraded as a matter of urgency. Ben has obtained from each of the four international auditing firms (Big Four) a price quote for the revamp and upgrading. However, the board thinks that the fees charged by the Big Four are too high. Instead, Albert has advocated that the board should award the contract to Grant Thurston Howard (GTH), a firm which has audited Eastwell’s accounts since the company was established. According to Albert, GTH has successfully reviewed the internal control systems of a variety of clients in the past ten years and it charges only $400,000 for the job. The sum is at least 70% cheaper than any of the quotes from the Big Four’s but still amounts to 52% of Eastwell’s audit fees for last year. REQUIRED: Q1 (a) Advise Dan whether he will breach any laws on directors’ duties ín Hong Kong by accepting the Sparkin offer. If a case can be made 3 against Dan, discuss the actions that he can take to avoid breaking the law. [Where appropriate, candidates may refer to case law to support their arguments in answering Part (a).] Ans (a) As a director of Eastwell, Dan occupies a fiduciary position towards the company of which board he forms: Regal (Hastings) Limited v Gulliver [1967] 2 AC 134. ccording to Mason J (now Mason NPJ) in Hospital Products Limited v United States Surgical Corp (1984) 156 CLR 41, a fiduciary undertakes to act in the interests of another person when exercising a power or discretion which will affect the interests of that person in a legal or practical sense. In our case, Dan is placed in a position of trust and confidence in relation to Eastwell and the company has to rely on and trust Dan to look after its interests. The distinguishing or core obligations of a fiduciary are loyalty and good faith: Bristol and West Building Society v Mothew [1998] Ch 1. Two aspects of these obligations are incumbent on Dan: Non-conflict duty: the duty not to place himself in a position where his interests would or may conflict with duties owed to Eastwell; and Not-to-profit duty: the duty not to make a profit from his position as a director of Eastwell. Non-conflict duty The test for this duty is the ‘reasonable man test’, i.e. whether a reasonable person looking at the relevant facts would think there is a real sensible possibility of conflict of interests between Dan and Eastwell: Phipps v Boardman [1967] 2 AC 46. As the board discussed the possibility of integrating Eastwell’s organic products sales division with the internet shopping facility in the last two meetings in March and April, Eastwell is a potential competitor to Sparkin in this regard. The consultancy contract is therefore information relevant to Eastwell’s interests. Since the information, which is of concern to the company, came to Dan in May while he was a director of Eastwell, Dan is obliged, because of his fiduciary position, to let Eastwell know it and not keep it to himself for his own personal interests, even if: 4 • He may have received the information in his private capacity: Industrial Development Consultants Limited v Cooley [1972] 1 WLR 443; or • Eastwell decides not to take up the business opportunity in the end: Gencor ACP Limited v Dalby [2000] 2 BCLC 734. Dan, however, failed to let the board know about the offer and thus breached this duty. Not-to-profit duty Equally, Dan, as a fiduciary, must not, without the informed consent of Eastwell, make a profit deriving from his position of trust and confidence: Mothew. Since Dan has not sought consent from the board to accept Sparkin’s offer (he sought your advice privately), he will breach this duty and is liable to account for any profits he can make from the contract, e.g. the $1.5 million per year, on the ground that he has appropriated property which rightly belongs to Eastwell: CMS Dolphin Limited v Simonet [2001] 2 BCLC 704. This is so even if the business opportunity is one which could not have been available to Eastwell in the first place: Regal Hastings. Dan’s case Dan may be able to accept the consultancy contract without breaching his fiduciary duties based on the following grounds: • Dan resigns from Eastwell; • The business opportunity is not yet a maturing business opportunity actively pursued by Eastwell; or Eastwell rejects the business opportunity. Resignation from Eastwell Case authorities in Hong Kong (Kishimoto Sangyo Co Limited v Akihiro Oba [1996] 1 HKLRD 196) and England (Island Export Finance Limited v Umunna [1986] BCLC 460) indicate that after Dan has terminated his fiduciary relationship with Eastwell by resigning his office, he is able to take up Sparkin’s offer because he is fully entitled to benefit himself by using such skills, know-how, experience and contacts as he has acquired while still being a fiduciary. This, however, does not detract from Dan’s obligation to let Eastwell know the business opportunity before he resigns: Sanders v Parry [1967] 1 WLR 753. However resignation from Eastwell alone will not result in Dan being able 5 to take up the Sparkin offer without breaching fiduciary duties. He has to show that the business opportunity is not a mature one pursued by Eastwell actively: Canadian Aero Services Limited v O’Malley (1973) 40 DLR 371. The point is if the business opportunity were intangible, immature or uncertain at the time when Dan is in a fiduciary position, it would be unfair to accuse him of breaching fiduciary duties. In other words, where the business opportunity is so remote that the eventual obtaining of it cannot realistically be linked to any position of trust and confidence that Dan is in regarding that opportunity, there is no breach of fiduciary duties on his part. Maturing business opportunity Whether or not a business opportunity is sufficiently mature is a matter of degree. Although Eastwell has already got in place the Internet shopping facility and organic products sales division, it has been unsure whether it should develop them together as the way forward. Neither has Eastwell actively pursued this business opportunity because the board failed to come to any consensus in its past two meetings. In short, the business opportunity is an immature one and is at best at an ‘embryonic’ stage when Dan was approached by Sparkin in May: Kishimoto. This argument will have added force if Dan, after resigning from Eastwell, has to take a prolonged fresh initiative on his part or a long time to obtain the business opportunity, Kao Lee & Yip v Koo Hoi Yan [2003] 3 HKLRD 296, which seems to be the case here. A market leader like Sparkin is not prepared to offer Dan a 40% premium on his current salary unless Dan is willing to expend a lot of his own effort in taking charge of and completing the project. Rejection of business opportunity by Eastwell Dan might also be able to accept Sparkin’s offer without breaching fiduciary duties if the board, after due consideration, rejected the business opportunity in the company’s best interests. Then the business opportunity ceases to be one which Dan has acquired by reason of his office as director of Eastwell. It is open to Dan to acquire the business opportunity for himself: Peso-Silver Mines Limited v Cropper (1966) 58 DLR (2d); Queensland Mines Limited v Hudson (1978) 52 ALJR 399. 6 This argument has at least two weaknesses. First, judges are asked to determine whether the board’s decision to reject the business opportunity is bona fide, but they are ill-equipped to determine directors’ motives: Regal Hastings. Second, judges are not businessmen; they cannot tell whether the board’s decision is in the business interests of Eastwell. Advice to Dan The above analysis shows that only the argument of ‘immature business opportunity’ can help Dan make his case. However, given the traditional strictness with which the courts view compliance with the twin duties of non-conflict and not-to-profit (described as ‘inflexible’ by Lord Herschell in Bray v Ford [1896] AC 44 at 51; ‘fundamental’ by Lord Upjohn in Phipps at 123), Dan should be advised that his chance of accepting Sparkin’s offer without breaching fiduciary duties is slim and if the case came to court, he would be liable to account for any profit made from the contract. Q1 (b) Discuss the corporate governance procedures under the Listing Rules and the Code on Corporate Governance Practices that the board should observe if a director is caught in a conflict of interest situation. Ans (b) Caught in a conflict of interest situation, Dan can resolve the matter by seeking the board’s approval of accepting the Sparkin offer at the board meeting on 4 July (note: this is not a case of Dan having an interest in one of Eastwell’s contracts, so disclosure under section 162 of the Companies Ordinance and regulation 86 of Table A is inapplicable). Better still, Dan should disclose to and obtain approval by members in a general meeting. Arrangements before the July 4 meeting Reasonable notice should be given to all directors so that they can attend the meeting: paragraph A.1.3 of the Code on Corporate Governance Practices (Code or Hong Kong Code). Listing rule requirements, i.e. Rule 13.44 and note 1 to Appendix 3 on the quorum and voting prohibitions for such meetings should be complied with. In the meeting As the Sparkin offer involves a possible conflict of interest on the part of a director, namely Dan, the discussion of it in the meeting should not be 7 dealt with by way of circulation of written resolutions or by a committee of the board: paragraph A.1.8 Independent non-executive directors who have no material interest in such a transaction should be present at this board meeting to consider this matter: paragraph A.1.8. Arrangements should be made to encourage active participation of those present at the board meeting, either in person or through other electronic means: paragraph A.1.1 of the Code. Dan has to disclose fully and frankly all material facts about the Sparkin offer: New Zealand Netherlands ‘Oranje’ Incorporated v Kuys [1973] 1 WLR 1126. He shall not form part of the quorum and vote on the matter as he has a material and direct interest in it. Minutes of the meeting should record in sufficient detail his reasons for not voting as well as all the other matters considered and decisions reached, including concerns or dissenting views expressed by directors: paragraph A.1.6 of the Code. Q1 (c) Advise the board of any corporate governance implications under the Code of Corporate Governance Practices by letting Albert continue to perform the roles of Chairman and CEO concurrently. If Albert is to continue with both roles, discuss the actions that the board can take to prevent any possible breach of the Listing Rules. Ans (c) Roles performed by Chairman The Chairman and the CEO have different job functions. The Chairman is pivotal in creating the conditions for overall board and individual director effectiveness, both inside and outside the boardroom. He leads and runs the board, which is accountable to shareholders. Specifically, an effective Chairman: • sets the agenda, style and tone of board discussions to promote effective decision-making and constructive debate; • promotes effective relationships and open communication, both inside and outside the boardroom, between non-executive directors and the executive team; • ensures that directors receive adequate and reliable information in a complete and timely manner; • promotes the highest standards of corporate governance and ensures that good corporate governance practices and procedures are 8 established; and • provides coherent leadership for the company, including representing the company and understanding the views of shareholders and ensuring that their views are communicated to the board as a whole. Roles performed by CEO The CEO, on the other hand, develops an effective management team, develops and recommends strategy, business plans and budgets and is responsible for corporate activities to achieve corporate strategy and plans. He runs and leads the company and is accountable to the board. Although other executives might also be directors of the company, it is the CEO who is answerable to the board for the way the business is being run and for its performance. Advantages of holding both roles Given the important respective roles that Chairman and CEO perform for the company, it is essential for the proper functioning of the company that they should be able to work well together. If not, the company cannot run its business. However, conflicts do arise, particularly if the Chairman and CEO have forceful yet different personalities. It therefore makes business sense to combine the two roles in the same person. There are other advantages such as: • A dynamic company like Eastwell (annual growth of 10% per year in the past three years) needs a strong leader to provide overall leadership and vision; and • Companies in the US have long combined the two roles in the same person, but this has not harmed their business performance at all. Advantages of separation of roles However, if Albert performs the roles of both Chairman and CEO, it is possible that he may dominate the decision-making process in Eastwell, signs of which can be found in the way he championed the cause of GTH. Further, given Albert’s status in Eastwell, it is unlikely that Ben, Charles and Dan will stand up to him when they disagree with Albert on Eastwell’s policies and future direction. Accordingly, with no credible opposition, Albert will be tempted to control and run the company for his own personal 9 benefit rather than in the interests of the shareholders and other stakeholders. For the above reasons, it is difficult to create an environment of greater accountability if the roles of Chairman and CEO are combined. Separating the two roles will therefore reduce the possibility of these problems arising. In addition, separation of the two roles will improve the corporate governance standards of Eastwell to meet SEHK’s requirements in the following manner: • A good corporate governance structure requires the Chairman and CEO to perform distinct roles (see their different roles above), and different mixes of ability and experience are required to perform these two roles differently. The two positions must be held by two individuals in order to provide a better balance of power on the board as well as to keep an appropriate check over each other’s performance. The CEO has the authority to take action while the Chairman has the authority to monitor such actions and provide direction. • A separate Chairman provides a more effective channel for the board to express its views on management and to provide the CEO with guidance and feedback on his performance. • Long-term goals may come into conflict with short-tem ones. It is difficult for one individual to manage both types of goal for Eastwell, especially when the company is estimated to grow beyond a certain size. Advice to the board All in all, the advantages of separation outweigh that of non-separation. Hence, paragraph A.2.1 of the Code, which is set out in Appendix 14 of the Listing Rules, provides that the two roles should be separate and not be performed by the same individual, and that the division of responsibilities between the Chairman and CEO should be clearly established and set out in writing. While the combination of the two roles is not in itself wrong, corporate governance is all about the systems by which a company is controlled and managed. The splitting of the two roles is a measure which helps to avoid any possible abuse of powers. 10 Non-separation is possible However, there may be circumstances under which it may be appropriate for the same person to be both Chairman and CEO. An example of this is in times of financial difficulties, when an all-powerful leader should be appointed to turn the company around. Other relevant justifications could be: (i) (ii) accountability and independent decision making have not been compromised with combined roles; and there is a sufficient number of INEDs to make their voices heard during board discussions and thus enable the board to benefit from objective judgment. If Eastwell could manage to put in place measures to ensure accountability and find a sufficient number of INEDs to counteract Albert’s influence on the board, it might consider letting Albert continue with both roles. The best way to do this would be to secure shareholders’ endorsement by including the proposal as part of the resolutions to put to members’ vote in the next general meeting. As for the possible breach of the Listing Rules, the Code contains two levels of recommendations: code provisions (CP) and recommended best practices (RBP). CPs are principles that listed companies are expected to follow while the RBPs are for guidance only. Paragraph A.2.1 is a CP. Since Eastwell aspires to be a listed company, it is expected to follow what other listed company do, i.e. comply with CPs and state in their interim reports and annual reports that they have complied with the CPs for the relevant accounting period. However, like other listed companies, Eastwell may choose to deviate from paragraph A.2.1. In doing so, it must set out considered reasons in its interim reports and annual reports. In the case of the RBPs, listed companies are encouraged, but are not required, to state whether they have complied with them and give considered reasons for any deviation. Q1 (d) Critically analyse, in the context of corporate governance, whether or 11 not the board should award GTH the contract to review Eastwell’s internal control systems. If you agree that the board should give the contract to GTH, discuss the factors that the board should consider to ensure GTH’s objectivity and independence. Ans (d) Benefits of incumbent auditors performing non-audit services In its ‘Code of Ethics for Professional Accountants’ (HKICPA Code), the Hong Kong Institute of Certified Public Accountant considers it beneficial that auditors should provide non-audit services to their clients because This will often result in the assurance team obtaining information regarding the assurance client's business and operations that is helpful in relation to the assurance engagement. The greater the knowledge of the assurance client's business, the better the assurance team will understand the assurance client's procedures and controls, and the business and financial risks that it faces. Accordingly, it may be in Eastwell’s interests to hire GTH to review its internal control systems because the auditors, having already obtained a thorough understanding of the company's operation and business through audits in the past 15 years, will be able to issue a report very quickly and might expedite the company’s listing application. Threats to GTH’s objectivity However, since the proposed fee for the internal control review would exceed half of the total amount of the firm’s audit fees for the last year, GTH’s objectivity and independence may be compromised as it may not be prepared to tell the truth in order to maintain a cordial relationship with Eastwell. The purpose of doing so would be to win more non-audit work in the future and thus earn substantial non-audit fee income. The Enron case is a good example of an auditor currying favour with its client in this way. The firm of Arthur Andersen, Enron’s auditor, was suspected to have been reluctant to question Enron’s accounts because this would risk losing not just the audit work but also the substantial non-audit income earned by the firm's consultancy arm. (Or similar other example) Accordingly, you should advise the board that non-audit services may 12 pose a threat to GTH’s objectivity and independence. You must emphasise to the board that even perceived threats can arouse doubts among the company's stakeholders and regulators. The Accountants' Code also requires GTH to consider whether its provision of a non-audit service to Eastwell would create a threat to the actual or perceived independence. Role of audit committee Eastwell’s audit committee is tasked with developing and implementing policies to ensure that the provision by GTH of such non-audit services does not pose a risk to its objectivity and independence: paragraph C3.3 of the Code. As per paragraph C.3.3 note 4 of the Code, the Chairman of the audit committee may refer to the ‘Principles of Auditor Independence and the Role of Corporate Governance in Monitoring an Auditor's Independence’ issued by the technical committee of the International Organisation of Securities Commissions in October 2002 and ‘A Guide for Effective Audit Committees" published by HKICPA in February 2002 for guidance. To ensure that the provision of non-audit services does not impair GTH's independence or objectivity, paragraph C.3.3 note 3 of the Code suggests the audit committee consider: • • the nature of the non-audit services and fee levels; whether GTH has the necessary skills and experience to perform the services satisfactorily; and • whether there are safeguards in place to ensure that there is no threat to objectivity and independence in the conduct of the internal control review. Specific factors to ensure GTH’s objectivity and independence • Whether GTH’s audit team has the ability to apply a proper degree of professional scepticism in auditing the financial statements. • Whether the internal control review service is provided by the partners and staff of GTH who have any involvement in the audit of Eastwell’s financial statements. • Whether the objective of the proposed engagement appears to be in conflict with the objectives of the financial audit. • Whether the Company Secretary and the whole audit committee are 13 appropriately informed on a timely basis of all significant facts and matters that bear upon the auditor's objectivity and independence. • Whether fees for the internal control review service are calculated on the contingent fee basis which involves in a future audit judgement relating to a material balance in the financial statement of the company which may result in the risk of aligning the firm's interest closely with the company (i.e. self-interest threat). • Whether the company’s senior management is capable of making independent management judgements and decisions on the basis of the recommendations provided by the GTH’s internal review team supported by objective and transparent analyses and whether the company's management will be given the opportunities to decide between reasonable alternatives. • The audit committee as a whole has to form an opinion that the level and scope of non-audit services does not impair the objectivity of GTH and that there is a clear benefit obtained from the engagement before seeking the approval from the board. 14 SECTION B (Answer THREE questions from this section) Q2. One of the internal auditors of Roy Group Limited (Roy Group) has discovered an accounting error in the company’s books – $0.5 million in revenue expenditure was falsely reported as capital spending, which increased the company’s profits erroneously. The internal auditor reported his concerns to the head of internal audit then to the company’s external auditors and finally to the audit committee, but all to no avail. The new Chairman of the audit committee realises that it is the time to propose to the board that published internal procedures for dealing with whistleblowers be adopted. REQUIRED: You are the Company Secretary of Roy Group. Prepare a proposal on a whistle blowing policy and its related procedures for the new Chairman of the audit committee. Ans Rationale of publishing an internal whistle-blowing policy Whistle-blowing is a tool in combating malpractice and uncovering misconduct or significant risks within the company. It aims to deter malpractice by increasing the possibility of detection and punishing perpetrators. Serious malpractice or misdemeanours could damage the company causing financial loss, severe penalties or damage to the company’s reputation. A properly implemented whistle-blowing policy helps promote the internal control and risk management system and thereby enhances corporate governance within a company and indirectly minimises costs by reducing fraud, corruption and other malpractice. It can also enhance trust of shareholders, customers, suppliers, creditors and staff and enhance the company’s reputation. The company should commit to developing an open culture in which employees report their legitimate concerns without fear of penalty. In order to avoid any threat against an honest employee who makes an allegation, the company should establish a fair system for dealing internally with accusations from whistleblowers. The company should take malpractice or misconduct seriously. The policy should be clearly explained and made known to all employees. 15 Under the UK Combined Code and the recommended best practice of the Hong Kong Code, the audit committee should review arrangements by which staff of the company may, in confidence, raise concerns about possible improprieties in matters of financial reporting or other matters. The audit committee’s objective should be to ensure that arrangements are in place for the proportionate and independent investigation of such matters and for appropriate follow-up action. A well-drafted whistle-blowing policy should include at least the following: • A statement which says that the company takes any genuine whistle-blowing and the allegations of whistle-blowers seriously. On the basis of a culture of ethical conduct, the company should be prepared to encourage whistle-blowing. • Examples of misconduct to which the whistle-blowing policy is applicable and the level of proof regarded as sufficient to justify whistle-blowing, or alternatively to indicate to employees what it would regard as a failure in the system. • A statement that the identity of the whistle-blower and the details of the report will be kept confidential and that there should be respect for individuals who blow the whistle. • Its policy about disciplining employees found to have been malicious in making allegations. The consequence of false or malicious accusations, e.g. that these may lead to disciplinary action or dismissal, should be stated. • Reporting channels Although it will often be necessary to involve senior executives in the investigation of allegations, the channel for complaints should not be open to senior executive management or the board only. One possible arrangement would be for allegations to be made to the Company Secretary, who would then notify the senior non-executive director. This director, or a committee of non-executive directors, could then decide how the allegation should be investigated. • Investigation procedures An allegation might be investigated on behalf of a company by a firm of solicitors on the ground of possible criminal activity involved or a misdemeanour that could expose the company to heavy civil liability. The firm of solicitors tasked with the investigation should not have a close relationship with the company, so that the investigation can be seen to be independent. 16 • Statement of acknowledgement and recognition of the importance of whistle-blowing. Other matters to consider during implementation (1) Confidentiality As the whistle-blower does not enjoy any statutory protection against redundancy, demotion or any other kind of penalty by his employer nor is he entitled to bring a legal action against his employer in respect of any victimisation as a result of the whistle-blowing, effective policy and procedures should be in place to prevent reprisals against the whistle-blower. Employees should be assured no whistle-blowers will be victimised. Confidentiality is also crucial for protection of sensitive information and evidence which, if leaked, may make it difficult to prove the case against the perpetrators. (2) Level of proof required It would be useful for the company to provide some examples of misconduct or guidance on the level of seriousness and evidence which are expected from the intended whistle-blower. Employees should be reminded to take great care when checking the accuracy of the information before it is provided to the company. The company should assure its employees that even if they provide wrong information, so long as this act is unintentional and in good faith, it will not result in any disciplinary action against them. This will encourage employees to raise any legitimate concerns without fear of punishment. (3) Malicious allegation The company should make clear in the policy that any whistle-blowing involving malicious or wrongful accusations will result in discipline or even dismissal of the whistle-blower to ensure that there will be no abuse of the mechanism. (4) Reporting channels Appropriate reporting lines and relevant procedures should be devised based on the company’s own structure and should be set clearly in the whistle-blowing policy so that the whistle-blower knows to whom he should make his report. It may be necessary to set different reporting lines for different scenarios. For example, a report of a misconduct concerning a fellow staff member could be made to the department head. 17 One possible arrangement would be for allegations to be made to the Company Secretary or head of internal audit, who would then arrange for the senior non-executive director to be notified. He or she could then decide how the allegation should be investigated. The person to whom whistle-blower should go should be readily accessible. The company should also indicate how the employee may, if necessary, take the complaint to an outside body for investigation. The allegation may be investigated by either a firm, which is on behalf of the company, or by a firm of solicitors. In order to make the allegation independently, the assigned solicitors should not have close relationship with the company or the board of directors. (5) Investigation procedures The employees should be kept informed of the actions and procedures to be taken after their report is made, e.g. the investigation procedures, approximate time that the investigation will take and whether the whistle-blower will be notified of the progress of investigation. (6) Recognition of whistle-blowing The company should acknowledge and recognise the courage and contribution of whistle-blowers who are essentially participating in the promotion of corporate governance in the company. (7) Gather employee support The rules on whistle-blowing procedures should be published and made easily available to all employees. Employees’ confidence in the procedures is crucial for successful implementation. Getting the employees involved in the establishment and continuous monitoring of the procedures by way of appointment of an employee representative may be valuable in building up this confidence. The employees must also be convinced that the whistle-blowing system has the wholehearted support of the board. (8) Constant review The company should establish procedures to review the effectiveness of the whole arrangement and system regularly. It is recommended best practice that the audit committee should be required to review the arrangements and to ensure that proper arrangements are in place for the fair and independent investigation of these matters and for appropriate follow-up action: paragraph C.3.7 of the Code. The UK Combined Code has a similar provision. 18 Q3. Your friend has recently agreed to act for the first time as the Company Secretary of a listed Hong Kong company. Among the areas that your friend was asked to come to grips with is directors’ and officers’ insurance (D&O insurance). He does not know much about it but was told that D&O insurance, which also covers company secretaries, can promote good corporate governance in the company. Your friend is also required to plan and design a directors’ induction programme, which, in his view, is an expensive exercise in terms of cost and management time. REQUIRED: Q3 (a) Brief your friend about D&O insurance and explain the role of these policies in promoting good corporate governance. Ans (a) Brief outline of D&O insurance Different insurers have different insurance policy provisions with varying degrees of coverage and terms. There is therefore no specimen policy. D&O insurance covers a claim alleging a wrongful act of the officers for the: (i) company liability to indemnify the directors and/or officers against any liability and defence cost; and the (ii) personal liability of the directors and/or officers against any liability and defence cost. It can be extended to cover company securities liability to defend or pay any claims from shareholders for the loss in value of their shares. A wrongful act must be something done in the capacity of director or officer. A claim is usually defined narrowly requiring the evidence of written demands or legal proceedings by third parties. It is a policy condition for the company to immediately notify the insurer of any facts or circumstances that have or may give rise to a claim. The policy normally covers directors (executive or non-executive) for personal liability, officers (including usually senior managers, auditors, the Company Secretary or other named persons) for personal liability, and the insured company for company liability. Usually the company itself, parent 19 and/or subsidiary companies may be covered as the ‘insured company’. However associated companies may not be included unless especially arranged with the insurer. Directors or officers seconded to work in an associated or unrelated company should be covered either under the main or the associated/unrelated company’s policies. The insurance can be extended to cover former directors and officers and to directors and officers sitting on boards outside the insured group at the request of the company. There is no fixed rule or formula for companies in determining the appropriate level of insured amount. Some academic studies suggest that amount varies with corporate size, return on assets, leverage ratio and level of business activity in the US. Most policies are insured on a claims-made basis, and normally claims first brought against the insured during the policy period are covered. Depending on the negotiation skills of the company cecretary, many D&O insurance policy allows a grace period for claims to be made. Common exclusions are: fraudulent, criminal or willfully reckless, malicious or dishonest acts, libel and slander. Role in promoting corporate governance Directors can be made liable for negligence or for a breach of duty or trust in relation to their company. The risk of facing legal action or incurring personal liabilities might therefore deter individuals from becoming directors. This is particularly the case with non-executive directors who cannot usually be expected to know as much about the company and its business as their executive director colleagues. A non-executive director could potentially be accused of negligence or breach of duty for reasons he might not have been fully aware of at the time. D&O insurance protects directors against the potential risk of personal liability. D&O insurance is not a mandatory requirement for companies in Hong Kong. It is however a recommended best practice under Appendix 14 of the Listing Rules that “company should arrange appropriate insurance cover in respect of legal action against its directors”: paragraph A.1.9. of the Code. The primary protection function of D&O insurance is therefore increasingly important in protecting the company, the directors and officers 20 from personal liability and defence costs. The provision of D&O insurance will be expected by capable and competent directors and officers so as to reduce their exposure. Q3 (b) Advise him on the significance of director induction programme and suggest the content of a typical induction programme. Ans (b) The significance of director induction An effective board is crucial for the success of a company and in creating shareholder value. A director is collectively responsible with fellow board members for leadership and control of the company, by directing as well as supervising its affairs. The primary objective of director induction is to provide new directors with necessary information so that they can become effective as soon as possible in their new role. This need has become even more acute in light of the demand for better corporate governance worldwide and increasing expectations of directors from shareholders, regulators as well as other stakeholders. The Hong Kong Code requires that each newly appointed director of the company should receive a comprehensive, formal and tailored induction on the first occasion of his appointment, and subsequently such briefing and professional development as is necessary, to ensure that he has a proper understanding of the operations and business of the company and that he is fully aware of his responsibilities under statute and common law, the Listing Rules, applicable legal requirements and other regulatory requirements and the business and governance policies of the company: paragraph A.5.1 of the Code. The Chairman of the board should lead the induction process. This is in line with the spirit of the Code: under paragraph A.2.3 of the Code, a Chairman is to be responsible for ensuring that directors receive adequate information, which must be complete and reliable, in a timely manner. The Company Secretary plays an important role in facilitating the induction process. Contents of induction programmes Induction programmes may include training and development activities ranging from an informal chat over dinner to more structured programmes. 21 Specifically, it may include: • • • • visits to key company sites product presentations meetings with board members and management staff meetings with major shareholders, external advisers of the company and suppliers • meetings with internal and external auditors There should also be an assessment of any specific training requirements for the new director and provision of suitable training programmes. A comprehensive but phased induction pack is essential material and this should be provided to the new director as soon as he or she is appointed and prior to the first board meeting. Essential information to be provided to the directors as soon as practicable following their appointment and prior to the first board meeting: Material relating to the directors' duties under legal and regulatory requirements and the company's policies • Brief outline of statutory duties and responsibilities of directors, ongoing obligations under the Companies Ordinance, Listing Rules and Hong Kong Code. • Up-to-date copy of the company's memorandum and articles of association or bye-laws. • Company's guidelines on matters reserved for the board, policy for a director to include additional matters in the agenda for regular board meetings, policy for obtaining independent professional advice for directors and other standing orders. • • • • Company's procedures regarding directors' share dealings. Company's internal control system and risk management procedures. Company's policies on ethics and whistle-blowing. Minutes of board meetings held during the last 12 months together with board papers and reports submitted to the board during these meetings. • Financial calendar, schedule of dates of board meetings and board committee meetings and other key events including annual/interim results announcements and AGM. 22 • Description of board procedures covering details such as when board papers are sent out and location of meeting, etc. • Details of board sub-committees together with terms of reference and, where the new director will be joining a committee, copies of the minutes of meeting of that committee during the last 12 months. • Brief biographical and contact details of all directors (including any declarations of interest), Company Secretary and other key executives. • Details of the company's advisers, e.g. auditors and legal advisers (including contact details of partner-in-charge). • Guidance notes on Directors Duties and Responsibilities and Corporate Governance published by the HKICS Material relating to the company's organisation, business and operations • Company's mission statement, corporate values, company's products and services, organisation and group structure chart, list of major subsidiaries, associated companies and joint ventures, annual reports. • Current strategic/business plan, market analysis and budgets for the year with revised forecast, three/five year plan (where available). • • Details of any major litigation undertaken or against the company. Summary details of the company's principal assets, liabilities, major competitors and significant contracts. • Summary of major events such as mergers, divestments, introduction of new products, diversification into new areas, restructuring over the past three years. • Summary details of major group insurance policies including D&O liability insurance (e.g. the form and amount of insurance coverage). Other material to assist the new director to develop his knowledge of the company • • • Brief history of the company. Minutes of any general meetings held in the past three years. Company's investor relations policy. • Expenses policy and method of reimbursement. 23 Q4. John was recently chosen to be the Chairman of the board of Qincy Limited (Qincy), which is an information technology company listed on the Main Board of the SEHK in October 2002. Impressed by the suggestions made in the HKEx Consultation Paper on Review of the Code on Corporate Governance Practices and Associated Listing Rules (HKEx Consultation Paper), John, in a recent meeting with Qincy’s top executives, floated the idea of delegating many of the board committee responsibilities particularly those of the nomination committee to a corporate governance committee. John was also told in the meeting that Qincy had not provided its board members with any development programme to update their changing responsibilities and to improve their effectiveness. REQUIRED: As the Company Secretary:Q4 (a) Write a report to John suggesting the possible functions, composition and meeting procedures of the corporate governance committee. [Where appropriate, candidates may make reference to the principles in the Listing Rules, Code on Corporate Governance Practices and HKEx Consultation Paper] Ans (a) Functions of corporate governance committee These are broader than the functions of any of the board committees. Possible functions and responsibilities of the governance committee may include: 1. Provide oversight of corporate governance matters and ensure the corporate governance policies and practices of the company, in addition to conforming to legal or listing requirement, governance rules and regulations, promote long-term financial performance; review the company’s governance guidelines annually and recommend to the board any changes deemed appropriate for 24 2. 3. 4. 5. upgrades. Help to foster ethical behaviour at the top and throughout the organisation and review the company’s codes of ethics to ensure they express high standards for ethical behaviour. Become the board’s performance committee helping directors across their range of responsibilities to contribute value on a continual basis to the board and to the corporation. Make recommendations on board policy and structure, including policies regarding board independence. Consider all means of achieving director rotation to and from the board and committee service and make recommendations to the full board concerning the size of the board and structure of committees of 6. the board. Promote open dialogue with shareholders, and send a clear message that shareholders’ nominations are welcome and will be treated with 7. 8. due consideration. Develop qualification criteria for members of the board. Develop and disclose a process for identifying and evaluating nominees for directorships. 9. Recommend to the board the individuals to constitute the nominees of the board for election at the next annual meeting of shareholders. 10. Recommend and nominate an individual for the post of director to fill the unexpired term of any vacancy existing in the board of directors or created by an increase in the size of the board. 11. Recommend and nominate members and chairs of the board/its standing committees in consultation with the Chairman of the board. 12. Conduct an annual assessment of the size and composition of the board of directors and the structure of committees of the board and from time to time make recommendations to the full board for changes in the size of the board, identifying missing qualities and characteristics as appropriate. 13. Recommend to the board a code of business conduct and ethics applicable to employees, officers and directors of the company and the process for consideration and disclosure of any requested waivers of such codes for directors or executive officers of the company. The corporate governance committee also needs to review and monitor the company officers’ compliance with this code of conduct. 14. Oversee the annual performance evaluation process of the board of 25 directors. Receive comments from all directors as to the board’s performance and report annually to the board with an assessment of its performance. 15. Oversee the orientation of new directors and continue to educate all members on their responsibilities. 16. Review its own performance annually. Composition of corporate governance committee The corporate governance committee shall consist of all the members of the board who satisfy the independence requirements of the SEHK and other regulatory requirements. Committee members shall be elected by the board at the full board meeting of the board. They shall serve until their successors shall be duly elected and qualified, unless otherwise removed at any time by the board. The Chairman of the corporate governance committee shall be designated by the full board or, if it does not do so, the committee members shall elect a Chairman by vote of majority of the full committee. Meeting procedures The chairperson of the corporate governance committee will preside at each meeting and, in consultation with the other members of the committee, will set the frequency and length of each meeting and the agenda of items to be addressed at each meeting. The corporate governance committee shall meet as often as may be deemed necessary or appropriate in their respective judgments, but not less frequently than twice annually, either in person or telephonically, and at such times and places as they shall determine. The chairperson of the committee shall ensure that the agenda for each meeting is circulated to each committee member in advance of the meeting. The committee and subcommittee may request any officer or employee of the company or the company’s outside counsel to attend meetings or to meet with any members of or consultants to the committee or subcommittee. A majority of the members shall constitute a quorum. The committee shall meet periodically in executive session. Q4 (b) Discuss with John the importance of continuous training and 26 motivation for responsibilities. directors in helping them carry out their Ans (b) Continuous training and motivation for independent directors The weight of responsibility carried by all directors and the increasing commitment which their duties require emphasise the importance of the way in which they prepare themselves for their posts. The increasing complexity and speed of corporate life, coupled with heightened demands and expectations on directors, makes it important that they are intellectually and professionally able to perform the duties imposed on them. In particular, the audit committee is clearly being asked to do more. Given the varying backgrounds, qualifications and experience of directors, it is highly desirable that they should all undertake some form of internal or external training; this is particularly important for executive and non-executive directors with no previous board experience. Courses run by the Hong Kong Institute of Directors and business schools cover the full range of board responsibilities. According to paragraph A.5.5 of the Hong Kong Code, all directors should participate in a programme of continuous professional development to develop and refresh their knowledge and skills to help ensure that their contribution to the board remains informed and relevant. The company should be responsible for arranging and funding suitable development. A successful development programme will help the individual become more effective and work to the benefit of the board as a whole and should be appropriate for the company, its culture and the individual. With continuing education, directors can keep abreast of changes in law, corporate governance, accounting issues, marketing and management trends, and relevant industry developments. Development opportunities may be a mixture of formal and informal initiatives, ranging from technical and operational briefings and updates, through attendance at seminars and mentoring. Participants would have 27 opportunities to exchange ideas and share experience with other directors and experts when taking part in these training programmes. As an incentive for continuing professional development, companies should reimburse directors for any relevant expenses incurred. For training to be effective, all development activities will require some structuring, assessment and feedback. It is recommended that regular appraisals of the board and board committees should be conducted and the ongoing training should be devised in accordance with weaknesses or inadequacies as identified in the appraisals. Training would also help to improve board effectiveness to strengthen any weakness identified in the board or board committee appraisals. Possible measures to motivate the directors, in particular the independent non-executive directors, to accept the increasing burdens of their office are: • an ongoing, and in light of increasing workload, growing sense of civic responsibility in serving Hong Kong’s corporate community through the acceptance of appointments; • increased remuneration, in which case care will need to be taken that the levels of remuneration do not reach a level where independent directors’ independence is jeopardised by a desire to retain office and the support of influential shareholders in order to continue to receive such remuneration; and • minimising the liability which directors face for any alleged default in performance of their duties (e.g. in form of D&O liability cover) 28 Q5 The year-end bonus payment to the global sales director of A Limited is based on certain pre-determined performance indicators like sales targets and working capital management (such stock turnover days and trade receivables days). During 2009, the company stopped manufacturing a low-margin and price-competitive product category. As a result, there was a very significant one time write-off of machinery and equipment as well as obsolete inventory. A Limited recorded a loss that year. Despite the loss, A Limited rewarded the global sales director with a substantial bonus in 2009 for achieving the target performance indicators. The new Chairman of the remuneration committee joined A Limited less than three months ago. REQUIRED: Brief the new remuneration committee Chairman on: Q5 (a) The issues in this case; and Ans (a) Issues that the remuneration committee should seriously note in reviewing the performance-based remuneration of senior management The central issue in this case is the inappropriate link between corporate performance and the incentive payment to the senior executive. The current predetermined performance targets set for determining the incentive bonus are badly defined and are not linked to the satisfactory total annual earnings of A Ltd (whether before interest and taxation; or before interest, taxation, depreciation and amortization; or after taxation). The bonus payment scheme is inappropriate because the individual concerned was rewarded a significant bonus at a time when A Ltd’s financial performance was poor, which is against the interest of shareholders. The existing measurement for determining performance-based incentives, which is largely based on annual sales, stock turnover and trade receivable days instead of total earnings net of 29 exceptional provisions or write-off, did not establish a link between rewards to executives with the benefits accruing to shareholders and so the interests of directors and shareholders are not in alignment. The unsuitable measures of performance as the basis for deciding on the quantum of performance-related payments currently selected enable the individual executive to succeed in achieving targets that earn high rewards while the company itself and its shareholders do not obtain a comparable benefit. When performance measures are based on the short term, i.e. linked to annual results, this may not be in line with the interests of the company’s longer-term development and performance. Since the company suffered a loss in 2009 even though there was satisfactory growth in sales, the executive was paid high remuneration during the year in which the company performed badly. It appears to the investment community that the executive is being rewarded for failure. Q5 (b) The issues to be considered in designing performance-related incentives. [Candidates should make reference to all relevant principles in The UK Corporate Governance Code and the Code on Corporate Governance Practices in Hong Kong.] Ans (b) The remuneration committee should consider the following corporate governance principles and practices: (i) The UK Combined Code sets out that: • Performance-based bonuses/incentives measurement should be carefully defined, setting annual versus long-term performance targets (financial and non-financial). • The performance-related elements of remuneration should form a significant proportion of the total remuneration package of senior executives and should be designed to align their interests with those of shareholders and to give these executives keen incentives to perform at the highest levels. If the executive successfully achieves predetermined levels of performance, he or she should be rewarded accordingly. The purpose of performance-related remuneration is to give an executive an incentive to achieve performance targets. This is why potential 30 performance-related pay should be substantial. It is clearly in the interests of good corporate governance that executives should be motivated to perform, but it is equally important that the performance targets set for each individual executive are (a) sufficiently challenging, and (b) related to objectives that are in the interests of the company and its shareholders. (ii) Schedule A of the Combined Code sets out the principles for designing a scheme of performance-related remuneration: • The remuneration committee should consider whether the executives should be eligible for annual bonuses. If so, performance conditions should be relevant, stretching and designed to enhance shareholder value. Upper limits should be set and disclosed. There may be a case for part payment in shares to be held for a significant period. • The remuneration committee should consider whether the directors should be eligible for benefits under long-term incentive schemes. Traditional share option schemes should be weighted against other kinds of long-term incentive scheme. In normal circumstances, shares granted or other forms of deferred remuneration should not vest, and options should not be exercisable, in less than three years. Executives should be encouraged to hold their shares for a further period after vesting or exercise, subject to the need to finance any costs of acquisition and associated tax liabilities. • Any new long-term incentive schemes which are proposed should be approved by shareholders and should preferably replace any existing schemes or at least from part of a well considered overall plan, incorporating existing schemes. The total rewards potentially available should not be excessive. • Payouts or grants under all incentive schemes, including new grants under existing share option schemes, should be subject to challenging performance criteria reflecting the company’s objectives. Consideration should be given to criteria which reflect the company’s performance relative to a group of comparative companies in some key variables such as total shareholder return. • Grants under executive share option and other long-term 31 incentive schemes should normally be phased in rather than awarded in one large block. • The remuneration committee should consider the pension consequences and associated costs to the company of basic salary increases and any other changes in pensionable remuneration, especially for directors close to retirement. (iii) The Hong Kong Code provides that: • The remuneration committee is responsible for recommending for the board’s approval a policy and structure for all remuneration of directors and senior management and on the establishment of a formal and transparent procedure for developing policy on such remuneration: paragraph B.1.3 (a). The remuneration committee should try to find the elusive balance between rewarding their directors and top executives sufficiently, but at the same time structuring the reward package so as to bring the interests of shareholders and executives into alignment. • The remuneration committee should review and approve performance-based remuneration. It should consider factors such as salaries paid by comparable companies, time commitment and responsibilities of senior management, employment conditions and desirability of performance-based remuneration. • The remuneration committee should review and approve performance-based remuneration by reference to corporate goals and objectives resolved on by the board from time to time. 32 Q6. Chatham Asia Limited (CAL), which is a Hong Kong-incorporated company which was listed on the Main Board of the SEHK in May 2010, the company is considering whether it should appoint Mary to be its the Company Secretary. Alex, the Chairman, has asked you to brief him before the board interviews Mary next week. REQUIRED: Brief Alex on the following: Q6 (a) The Listing Rules’ requirements that Mary has to meet in order to be appointed as CAL’s Company Secretary. If CAL were incorporated in Mainland China, how would the requirements on Mary be different? Ans (a) Qualifications of a Company Secretary According to Rule 8.17 of the Listing Rules, the Company Secretary of CAL must be a person who is ordinarily resident in Hong Kong and who has the requisite knowledge and experience to discharge the functions of secretary of a listed company and who: • is an ordinary member of The Hong Kong Institute of Chartered Secretaries, a solicitor or barrister as defined in the Legal Practitioners Ordinance or a professional accountant: Rule 8.17(2); or • is an individual who, by virtue of his academic or professional qualifications or relevant experience, is, in the opinion of the SEHK, capable of discharging the functions of a Company Secretary of a listed company: Rule 8.17(3). Mainland issuers If CAL were incorporated in Mainland China, rule 19A.16 of the Listing Rules states that its Company Secretary need not be ordinarily resident in Hong Kong as long as he can meet the other requirements of Rule 8.17. The Note to Rule 19.A.16 also states that if the Company Secretary does not possess a qualification referred to in Rule 8.17(2) the issuer will have to satisfy the SEHK that he meets the requirement referred to in Rule 8.17(3). In assessing ‘relevant experience’ the SEHK will normally consider, among other things, the period of his employment with CAL and 33 his familiarity with the Listing Rules. Q6 (b) The corporate governance responsibilities that Mary will undertake if she is appointed. Ans (b) In general, the corporate governance responsibilities of a Company Secretary are to ensure that all directors should have access to his advice and services with a view to ensuring board procedures and all applicable rules are regulations are followed: paragraph A.14 of the Code. Specifically, the responsibilities may include: • establish an effective working relationship with the Chairman and the CEO, with accountability to the board (through the Chairman) for all matters relating to directors’ duties as an officer of the company; • ensure the smooth running of the board and board’s committee’s activities by: helping the Chairman to set agendas; preparing papers and presenting these papers to the board and board committees; and advising on board procedures and ensuring the board follows them • act as a confidential sounding board to the Chairman, non-executive directors and executive directors on points that may concern them, and to take a lead role in managing inter-personal issues on the board, e.g. the exit of directors from the company; • act as a primary point of contact and source of advice and guidance for, in particular, non-executive directors regarding the company and its activities in order to support the decision-making process; • • act as the conscience of the company; keep under close review all legislative, regulatory and corporate governance developments that might affect the company's operations, and ensure that the board is fully briefed on these and that it has regard to them when taking decisions; • ensure the concept of stakeholders (particularly employees) is in the board's mind when important business decisions are being taken, monitoring developments in corporate social responsibility (CSR) and advising the board in relation to its policy and practices with regard to CSR; • act as an additional enquiring voice in relation to board decisions which 34 particularly affect the company, drawing on his experience and knowledge of the practical aspects of management including law, tax and business finance; • ensure, where applicable, that the standards and/or disclosures required by Listing Rules are observed; • ensure compliance with the continuing obligations of the Listing Rules and Takeovers Code, such as ensuring publication and dissemination of annual reports and interim reports, timely dissemination of announcements to the market and ensuring that proper notification is made of directors' dealings in securities; • manage relations with investors, particularly institutional investors, with regard to corporate governance issues and the board practices in relation to corporate governance; • induct new directors into the business and explain their roles and responsibilities; • ensure that the board is fully aware of its responsibility to ensure that it does not mislead the market by putting out or allowing the release of misleading information about its financial performance or trading condition, or by omitting to state information which it should state, or by engaging in a course of conduct which could amount to misleading the market; • ensure compliance with all statutory filings and regulatory disclosures; and • arrange and manage the annual general meeting and establishing, with the board’s agreement, the items to be considered at the meeting, including resolutions dealing with governance matters. 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