Hospitality solutions
The Lutron advantage
Mandarin Oriental, New York, New York, USA
Lighting control and shading solutions for
guestrooms, public spaces, conferences
spaces, and back-of-house.
The Lutron advantage
Unmatched Innovation — For more than 50 years, Lutron lighting
control solutions have set the standard in residential and commercial
applications. Offering global hospitality solutions since 1976, Lutron
projects are currently in more than 80 countries, and in the world’s most
exquisite hotels.
•
World Class Quality — Combining beautiful aesthetics, energy savings,
and a simplified process for our customers, Lutron quality is built into
every product, every project.
•
Outstanding Service — Global service and technical support wherever,
whenever you need us. 24/7 live support by trained Lutron technical
professionals and engineers, U.S.-based for the Americas and
regionally-based for Europe, Asia, Africa, and Australia.
•
Cover photos clockwise from top left:
Park Hyatt, Paris, France
Phoenician, Scottsdale, Arizona, USA
Daniel, New York, New York, USA
Eurostars Hotel, Madrid, Spain
Lutron | 1
Benefits
Hilton Hotel, Barcelona, Spain
2 | Lutron
Lutron solutions enrich the total guest
experience—saving energy without
sacrificing comfort or elegance.
Increase comfort and convenience
Lights, shades, and temperature can automatically adjust in
response to time of day, special events, or guest occupancy
•
Intuitive controls allow hotel staff and guests to easily adjust lights,
shades, and temperature
•
Guest privacy and convenience can be maximized through
integrated Do-Not-Disturb and Make-Up-Room commands
•
Save energy
Total Light Management allows light, shade, and temperature
status to be centrally monitored and managed, to lower energy use
and operating costs, and minimize peak-demand charges
•
Automatic response to timeclock settings, occupancy, or other
cues also reduce costs
•
Enhance ambiance
Highlight architectural elements and selected artwork while
minimizing glare and increasing guest comfort
•
Create just the right atmosphere throughout your property
•
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Guestroom solutions
Marriott Hotel, Frankfurt, Germany
4 | Lutron
myRoom prime
TM
A guestroom system for light, temperature,
and shade control independent of hotel
management systems.
Delivers energy savings through reduced lighting and HVAC usage
•
Uses room occupied/unoccupied information for guest presence detection
•
Offers hotel guests privacy or a view; a single button press closes or
opens shades
•
Pico® wireless
control
230 V~ room
thermostat*
AlenaTM drapery
track solutions
Other options available. See page 28.
* 120 V~ requires third-party thermostat with contact-closure input
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Guestroom solutions
Park Hyatt, Shanghai, China
6 | Lutron
myRoom plus
TM
A guestroom management system for
light, temperature, and shade control that
integrates with property management
systems (PMS) and building management
systems (BMS).
Increased energy savings through automatic lighting and HVAC
adjustments and enhanced by shade control
•
Uses room occupied/unoccupied and sold/unsold information for guest
presence detection and additional HVAC setbacks
•
Offers hotel guests privacy or a view; a single button press closes or
opens shades
•
Integrates with building management systems to control and monitor
lights, shades, and temperature
•
Palladiom™ QS
keypad
Palladiom QS
room thermostat
AlenaTM drapery
track solutions
Other options available. See page 28.
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Lobby and public space solutions
St. Regis, Tianjin, China
8 | Lutron
w
Lighting requirements change over time—a
flexible lighting control system provides the
best guest experience and saves energy.
Quantum® centralizes control of all lights and shades, allowing you to
conveniently manage both electric light and daylight.
Save energy and reduce greenhouse gases by eliminating unnecessary
electricity use
•
Save money by lowering operating costs and peak-demand charges
•
Improve the comfort of guests and the productivity of hotel staff with
automated light and shade control
•
Quantum Vue™ software
Other options available. See page 28.
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Conference room solutions
Thayer Hotel, West Point, NY
10 | Lutron
Conference and meeting rooms
demand versatile lighting to best
suit the occupants’ needs.
GRAFIK Eye® QS is a powerful and expandable preset lighting control
system you can use to adjust lights as well as Sivoia® QS roller shades.
Use GRAFIK Eye QS in conjunction with occupancy and daylight sensors,
wallstations, and DALI-compliant lighting
•
Integrate GRAFIK Eye QS with third-party devices for control by A/V
systems and other building management systems
•
Reduce lighting energy use with the built-in timeclock, dimming, and
occupancy and daylight sensing
•
Reduce sun glare and solar heat gain with Sivoia QS roller shades
•
Increase room flexibility with dual roller shades (pair a sheer fabric with a
blackout fabric)
•
GRAFIK Eye QS
Sivoia QS roller shade
Other options available. See page 28.
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Ballroom solutions
Ritz Carlton, Hong Kong, China
12 | Lutron
Ballrooms require lighting control that is
not only efficient, but can be changed at
a moment’s notice.
A Lutron slider control provides an easy and convenient way for
staff to adjust the lights.
After a keynote address, when the partitions roll out for breakout
sessions, groups of lights can be controlled individually in each
new room
•
When the theatrical lighting is used for a major event, the house
lights integrate easily into the control board
•
When a ballroom is empty, occupancy sensors sweep the space,
turning off or dimming the lights to eliminate wasted energy
•
Integrating timeclocks with occupancy sensing ensures that the
occupancy sensors are only engaged in the after-hours mode
•
QS slider control
Q-Control+ app
for the iPad®
Other options available. See page 28.
iPad is a trademark of Apple® Inc., registered in the U.S. and other countries.
Lutron | 13
Hallway/back-of-house solutions
14 | Lutron
In some hotel spaces, such as hallways
and back-of-house, lights do not always
need to be full on.
The Energi TriPak® system combines RF switches with wireless
Radio Powr Savr™ sensors to save energy when the area
becomes unoccupied.
Save energy in two ways:
-occupancy/vacancy sensors turn lights on when a space is
occupied and off when it is vacant
-daylight sensors adjust electric lights when sufficient daylight
is available
•
Save time and money on installation and maintenance:
-the switch does not require a neutral wire and retrofits into an
existing wallbox
-wireless sensors mount directly to the ceiling or wall and have a
10-year battery life
•
Radio Powr Savr
ceiling-mount sensor
Radio Powr Savr
hallway occupancy sensor
Other options available. See page 28.
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Restaurant solutions
Park Hyatt Hotel, Chicago, Illinois
16 | Lutron
In a restaurant, the right lighting helps create
a memorable dining experience.
You can control lights and shades simultaneously with a
seeTouch® QS keypad.
Automatic presets define the mood, allowing the staff to attend to
customers without worrying about the light settings
•
Preserve views and minimize glare with Sivoia® QS roller shades
•
Lights in specific areas, such as around the bar, are controlled separately
•
When the last customers have left, lights can be brought to full on to
prepare the space for the next day
•
Perfectly aligned window shades raise and lower silently and
automatically, keeping guests comfortable without interruption
•
At the end of the day, a timeclock can turn all the lights off to
save energy
•
seeTouch QS
keypad
Sivoia QS roller shade
Other options available. See page 28.
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Spa solutions
Mandarin Oriental, New York, New York, USA
18 | Lutron
Dimmed light in a spa helps guests
escape from their hectic schedules.
A keypad is an easy way for staff to set a relaxing mood for guests.
Engraved keypad buttons provide intuitive control for setting the
right scenes
•
Staff can adjust the amount of light with the raise/lower buttons
•
Staff can easily lower automated Sivoia® QS shades, which move
almost silently, for increased ambiance
•
After a spa treatment, one touch can bring lights to full on to prepare
the space for the next appointment
•
Palladiom™ QS keypads
Sivoia QS Roman shade
Other options available. See page 28.
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Lutron controls
Controls are available in a variety of styles for both wired
and wireless installations.
Keypads
Name
Pico®
seeTouch® (insert)
seeTouch (non-insert)
Communication
wired and wireless*
wired and wireless
wired and wireless
Plastic
Glass
Metal
* Wire-free installation
Note: Square and rectangle styles available (square styles shown here). Custom engraving
available for Lutron keypads. Ask your Lutron representative for details.
20 | Lutron
Thermostats
Palladiom™ QS
230 V~ model
Palladiom QS
wired only
wired only
wired only
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Colors and finishes
Lutron controls come in a wide variety of colors and finishes
to coordinate with your project style and aesthetic.
Gloss
White
WH
Ivory
IV
Almond
AL
Light Almond
LA
Gray
GR
Brown
BR
Black
BL
Stainless Steel
SS
Hot
HT
Merlot
MR
Plum
PL
Turquoise
TQ
Terracotta
TC
Greenbriar
GB
Bluestone
BG
Mocha Stone
MS
Sea Glass
SG
Taupe
TP
Eggshell
ES
Biscuit
BI
Goldstone
GS
Desert Stone
DS
Stone
ST
Limestone
LS
Snow
SW
Palladium
PD
Midnight
MN
Sienna
SI
Satin Colors®
Note: Products with Gloss, Satin Colors, Architectural Matte, and Architectural Metallic finishes
are made of plastic.
22 | Lutron
Architectural Matte
Arctic White
AW
White
WH
Beige
BE
Ivory
IV
Almond
AL
Light Almond
LA
Gray
GR
Taupe
TP
Brown
BR
Black
BL
Sienna
SI
Architectural Metal
Satin Brass
SB
Bright Brass
BB
Bright Chrome
BC
Satin Nickel
SN
Bright Nickel
BN
Satin Chrome
SC
Antique Brass
QB
Antique Bronze
QZ
Gold Plated
AU
Clear Anodized Aluminum
CLA
Black Anodized Aluminum
BLA
Brass Anodized Aluminum
BRA
Architectural Metallic
Argentum
AR
Mica
MC
Glass
Clear Glass
CWH
Green Glass
GWH
Note: Not all products, colors, and finishes are available in all regions. For more information
talk to your Lutron representative.
Lutron | 23
Lutron shading solutions
Transform the guest experience
Daylight has the power to brighten, warm, and even inspire. Lutron’s automated shading and drapery
solutions, available in a broad offering of styles and fabrics, unlock this potential with the simple
touch of a button. Invite your guests to experience the perfect light with Lutron shading solutions.
Ambiance & style
• Create a welcoming atmosphere
• Impress your guests with intuitive, elegant, one-touch operation
• Ultra-quiet motors and smooth performance enhance the guest experience
Convenience & comfort
• Pre-programmed settings can reflect time of day, typical activities, and personal preference
• Provide privacy, reduce glare, or block daylight
• Bedside keypads enhance the guest experience
Architectural design & engineering excellence
Reliable, low-voltage performance
• Intelligent Hembar AlignmentTM (IHA) ensures that shades always move in perfect unison
• Open/close limits are retained even if power is lost and restored
• Low voltage (24 V-) wiring offers greater flexibility and reduced installation cost
• Reliable Lutron Clear Connect® RF technology enables simple, cost-effective control of solutions
Energy savings & reduced costs
• Minimize heat loss and solar heat gain
• Integrate with occupancy sensors that automatically adjust shades when guest leave or enter
the room
Seamless integration
• Shades work with Lutron lighting controls and systems, to ensure a single-provider experience
with comprehensive project management and support
• Lutron shading solutions can also integrate with third-party systems (building management,
lighting, tablets)
24 | Lutron
Eurostars Hotel, Madrid, Spain
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Lutron shading solutions
Shade Types
Lutron offers a variety of options to enhance any property.
Drapery/Curtain Tracks
Suggested uses: guest
rooms, restaurants, lobbies
• Pull-to-start functionality
available
• Offer daylight control in pinch
pleat or ripplefold styles
• Pinch pleat and ripplefold
fabric styles
• Straight, curved, and longtrack systems available
Roller Shades
Suggested uses: guest
rooms, hotel lobbies,
conference rooms,
restaurants, ballrooms
• Lutron’s most versatile
shade style
• Available in different sizes –
ideal for multi-story windows
and curtain walls
• Precise alignment of
multiple shades
• Sheer, translucent, and
blackout opacities available
Roman Shades
Suggested uses: guest
rooms, spas
• Feature CERUS ® safety
technology, which eliminates
exposed cords
• Soft fabrics and woven
woods are available in
Lutron’s fabric collections;
customer’s own material
can also be used
Venetian Blinds
Suggested uses: guest
rooms
• Control the tilt of the
slats and lift of the blinds
independent of each other
Kirbé® Vertical
Drapery System
Suggested uses: guest
rooms, conference rooms
• Eliminates stackback with
its one-of-a-kind drapery
roller system
Tensioned Shades
Suggested uses: guest rooms,
lobbies
• Maximize the view and privacy
• Available in meet-in-the-middle,
skylight, and bottom-up shades
• Can be installed at any angle
26 | Lutron
Fabrics
Our design-focused fabric collections for motorized shades deliver outstanding performance and
exceptional aesthetics. Choose from a range of colors, patterns, textures, and styles, including
environmentally friendly and fire-rated fabrics.
The Lutron Avant Collection™
Traditional Drapery, Kirbé® Vertical Drapery,
Venetian Blinds, and Roman Shades
The Lutron Gallery Collection™
Roller Shades
The Lutron Euro Collection™ with Coulisse
Roller Shades and Venetian Blinds
The Lutron Classico Collection™
Roller Shades and Tensioned Shades
Customer’s Own Material
We recognize the unique nature of your projects. You may need to match or coordinate window
treatments with your brand. We welcome customer’s own material requests in addition to offering
our well-rounded collection of shade fabrics.
Lutron | 27
Product guide
Lutron solutions can be easily combined in a variety of ways. Below are product suggestions for
typical hospitality spaces. Contact your Lutron representative to help design the right solution for
light, shade, and temperature control.
Sensors
Lobbies and
public spaces
Guestrooms
Conference
and meeting
rooms
Shades
Load Controls
Radio Powr Savr™
occupancy ceiling-mount
sensor or wall-mount
sensor
Sivoia® QS roller and
skylight shades
XP switching panel
Radio Powr Savr
occupancy ceiling-mount
sensor
Alena drapery and
Sivoia QS roller shades
Maestro Wireless® switch/dimmer or
Energi Savr Node™ DIN-rail module
Radio Powr Savr
occupancy ceiling-mount
sensor or daylight sensor
Sivoia QS roller shades
GRAFIK Eye® QS Wireless or
Energi Savr Node module
Wired occupancy sensor
Alena drapery and Sivoia
QS roller shades
GP Panel
Ballrooms
Hallways and
back-of-house
Radio Powr Savr
occupancy hallway sensor
Rania® Wireless RF switch, Maestro
Wireless switch, or PowPak® relay module
Restaurants
Maestro® occupancy
sensor switch (bathroom)
Sivoia QS roller shades
LCP-128 dimming panel or
Energi Savr Node DIN-rail module
Maestro occupancy
sensor switch
Sivoia QS Roman shades
Maestro Wireless switch/dimmer
Spas
28 | Lutron
Keypads
Thermostats Software
seeTouch® QS keypad,
Palladiom™ QS keypad,
Pico® wireless control
seeTouch QS keypad,
Palladiom QS keypad,
Pico wireless control
Quantum Vue™
230 V~ room thermostat
and Palladiom QS
thermostat
Accessories
Receptacle, phone jack
Receptacle, phone jack,
international socket
seeTouch QS keypad,
Palladiom QS keypad,
Pico wireless control
Quantum Vue
Receptacle, cable jack,
phone jack
QS slider control, Q-Control+ app
Quantum Vue
Receptacle, cable jack
Receptacle, international
socket
Pico® wireless control
seeTouch QS keypad
seeTouch QS keypad,
Palladiom QS keypad
Quantum Vue
Receptacle, phone jack
GFCI, phone jack
Lutron | 29
Prestigious hotel projects
Lutron products and solutions are
used in these and many more hotels
all over the world.
Africa
Conrad Hotel, Cairo, Egypt
InterContinental Citystars, Cairo, Egypt
Kempinski, Gold Coast, Ghana
Mazagan Beach Resort, Morocco
Meridien Oran, Algeria
Royal Mansour, Marrakesh, Morocco
Sofitel, O Flic En Flac, Mauritius
Asia / Middle East
Cheval Blanc Randheli, Republic of Maldives
The Claridges Hotels and Resorts, New Delhi, India
Four Seasons Resort Dubai at Jumeirah Beach, Dubai, UAE
Four Seasons, Hangzhou, Hong Kong & Macau, China
Grand Copthorne Waterfront Hotel, Singapore
Grand Hyatt, Beijing, Shanghai & Hong Kong, China
Grand Hyatt, Goa, India
Hyatt Regency, Makkah, Kingdom of Saudi Arabia
InterContinental Jordan, Amman, Jordan
JW Marriott, Abu Dhabi, UAE
JW Marriott, Shanghai, China
JW Marriott Hotel Kuala Lumpur, Kuala Lumpur, Malaysia
The Langham, Palm Jumeirah, Dubai, UAE
Le Méridien Grand Pacific, Tokyo, Japan
Mandarin Oriental, Singapore
Kempinski Hotel, Ishtar, Jordan
Nagoya Marriott, Nagoya, Japan
Park Hyatt, Beijing, Tianjin & Shanghai, China
Park Hyatt, Seoul, Korea
Park Hyatt Tokyo, Tokyo, Japan
The Peninsula, Beijing, Shanghai & Hong Kong, China
The Peninsula, Tokyo, Japan
Ritz Carlton, Bangalore, India
Ritz Carlton, Beijing, Hong Kong, Shanghai & Shenzhen, China
Royal Mirage Dubai, UAE
Sands Hotel & Casino, Singapore and Macau, China
Sheraton Hotel, Huzhou, China
Sofitel, Beijing, Qingdao & Xiamen, China
St. Regis, Beijing, Tianjin & Sanya, China
The Westin, Hyderabad, India
30 | Lutron
Le Méridien Grand Pacific, Tokyo, Jap
Nagoya Marriott, Nagoya, Japan
pan
Royal Mirage Dubai, UAE
JW Marriott, Shanghai, China
Sheraton Hotel, Huzhou, China
Park Hyatt, Seoul, Korea
Mandarin Oriental, Singapore
Lutron | 31
Prestigious hotel projects
Europe
Edition Hotel, London, England
Fairmont, Baku, Azerbaijan
Four Seasons, Baku, Azerbaijan
Four Seasons George V, Paris, France
Four Seasons, Moscow, Russia
Grand Hyatt Berlin, Berlin, Germany
Hilton Barcelona, Barcelona, Spain
Hotel Kudamm, Berlin, Germany
Marriott Hotel, Frankfurt, Germany
Park Hyatt Paris-Vendôme, Paris, France
Peninsula, Paris, France
Prestige Hotel, Barcelona, Spain
The Ritz Carlton, Wolfsburg, Germany
Rosewood Hotel, London, England
Shangri-La, Paris, France
St. Regis Grand Hotel, Rome, Italy
W Hotel, Paris, France
The Westin Excelsior, Rome, Italy
Park Hyatt, Paris, France
Latin America
Andaz, Papagayo, Costa Rica
The Fairmont Acapulco Princess, Acapulco, Mexico
Fasano Ipanema, Río de Janeiro, Brazil
Hyatt Regency, Mexico City, Mexico,
JW Marriott, Bogotá, Colombia
Ritz Carlton, San Juan, Puerto Rico
Tamanaco Intercontinental, Caracas, Venezuela
The Westin Rõco Ki Beach & Golf Resort, La Alta Gracia, Dominican Republic
North America
Andaz Wailea, Maui, HI, USA
Bellagio Hotel and Casino, Las Vegas, NV, USA
Four Seasons, Hawaii, USA
Four Seasons, Orlando, FL, USA
Hilton Washington Dulles Airport, Washington, DC, USA
InterContinental Buckhead Hotel, Atlanta, GA, USA
JW Marriott Desert Ridge Resort & Spa, Phoenix, AZ, USA
JW Marriott Desert Springs Resort & Spa, Palm Desert, CA, USA
JW Marriott Grande Lakes, Orlando, FL, USA
Langham Hotel, Chicago, IL, USA
Mandarin Oriental, New York, NY, USA
Mandarin Oriental, Washington, DC, USA
Park Hyatt Chicago, Chicago, IL, USA
Renaissance Hollywood Hotel, Hollywood, CA, USA
Ritz Carlton Grande Lakes, Orlando, FL, USA
St. Regis Hotel, San Francisco, CA, USA
Virgin Hotel, Chicago, IL, USA
Four Seasons, Hawaii, USA
For a list of case studies, visit www.lutron.com/casestudies
32 | Lutron
JW Marriott, Bogotá, Colom
mbia
Mandarin Oriental, New York, New York, USA
Prestige Hotel, Barcelona, Spain
Mandarin Oriental, New York, New York, USA
Hotel Kudamm, Berlin, Germany
Lutron | 33
Worldwide service and support
34 | Lutron
Solving challenges globally
Your projects may involve key players from several continents,
which leads to more details and variables. We can meet any
challenge, whether cultural, geographical, or technical, including:
Bridging language barriers and time zones
•
Adjusting for varying climates and environmental conditions
•
Converting between metric and imperial units
•
Meeting local standards and codes
•
Installing unique local light fittings/fixtures
•
Accommodating varying voltages, frequencies, wiring methods, and
electrical backbox form factors
•
Identifying unfamiliar manufacturers of equipment, such as light
fittings/fixtures, wiring devices, and thermostats, to be integrated into
your Lutron system
•
Proven service and support
When you choose Lutron, you can rest assured you’ll receive
an unparalleled level of service and support, which includes:
An easy ordering process
•
Short lead times
•
Factory preprogrammed and preassembled lighting control systems
•
Logistics support to ensure your system arrives on time and
according to project schedule
•
Training for your staff, contractors, and specifiers
•
Factory start-up for any installation
•
Lutron | 35
Global support, local attention
Let the Lutron global corporate account team help you
navigate the project from start to finish—anywhere in
the world.
Is your interior designer in Paris and your contractor in New Delhi? Wherever they are, the
Lutron global corporate account team is always available to support you and your projects.
London,
Regional Headquarters
Vancouver
Seattle
Toronto
Chicago
Washington D.C.
Los Angeles
Montreal
Paris
New York
Coopersburg, World Headquarters
Ashland
Las Vegas
Chihuahua,
Regional Headquarters
Panama City
Puerto Rico
St. Kitts
Bogotá
Rio De Janeiro
São Paulo,
Regional Headquarters
36 | Lutron
Barce
Casablanca
Fort Lauderdale
Mexico City
M
Moscow
Berlin
Munich
Milan
elona
Beijing
New Delhi,
Regional Headquarters
Abu Dhabi
Dubai,
Regional Headquarters
Mumbai
Tokyo,
Japan Headquarters
Shanghai,
China Headquarters
Hong Kong
Bangalore
Singapore,
Regional Headquarters
Lutron | 37
Locations
World Headquarters
International Offices
Lutron Electronics Co., Inc.
7200 Suter Road
Coopersburg, PA 18036-1299
USA
Toll-free: 1.888.LUTRON1
TEL: +1.610.282.3800
FAX: +1.610.282.1243
intsales@lutron.com
China: Beijing
TEL: +86.10.5925.1340
India: Gurgaon
TEL: +91.124.439.0130
China: Guangzhou
TEL: +86.20.2885.8378
India: Mumbai
TEL: +91.22.4070.0867
China: Hong Kong
TEL: +852.2104.7733
Italy: Milan
TEL: +39.800.979.208
Regional Headquarters
China: Shanghai
TEL: +86.21.6165.0990
Japan: Tokyo
TEL: +81.3.6866.8444
Asia: Singapore
Lutron GL Ltd.
TEL: +65.6220.4666
lutronsea@lutron.com
Colombia: Bogotá
TEL: +57.1.467.2760
Russia: Moscow
TEL: +7.495.649.6094
Europe: London, UK
Lutron EA Ltd.
FREEPHONE: 0800.282.107
TEL: +44.207.702.0657
lutronlondon@lutron.com
France: Paris
TEL: +33.1.56.59.16.64
Saudi Arabia: Riyadh
TEL: +966.1.462.8000
Germany: Berlin
TEL: +49.309.710.4590
South Africa: Johannesburg
TEL: +27.(0).83.731.0066
India: Bangalore
TEL: +91.80.4030.0485
Spain: Barcelona
TEL: +34.93.222.1180
India: Gurgaon (New Delhi)
Lutron GL Sales and Services Pvt. Ltd.
TEL: +91.124.471.1900
lutronindia@lutron.com
Latin America: Chihuahua, Mexico
Lutron CN S de RL de CV
TEL: +52.614.158.3435
lutronlatam@lutron.com
Middle East: Dubai, UAE
Lutron GL Ltd. Dubai Branch
TEL: +971.4.299.1224
lutronme@lutron.com
South America: São Paulo, Brazil
Lutron BZ do Brasil Ltda
TEL: +55.11.3257.6745
sacbrasil@lutron.com
www.lutron.com/hospitality
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