Syllabus Organizational Communication I CMM 360-01 CRN: 176 Monday & Thursday 3:05-4:20 Room: Humanities 305 Creative minds have always been known to survive any kind of bad training. – Anna Freud Course Professor: Jason S. Wrench, Ed. D. Office: CSB 33 Phone: 845-257-3499 Office Hours: Monday and Thursday 1:30 to 2:45, Tuesday 2:00 to 3:00, and by Appointment E-mail: wrenchj@newpaltz.edu Twitter: JasonSWrench LinkedIn: JasonSWrench Website: http://www.JasonSWrench.com COURSE DESCRIPTION Analysis of traditional and contemporary theories of communication in context of modern complex organizations (government, industry, education, etc.). Consideration and explication of such pertinent concepts and variables as message, channel, networks, information, information flow, communication climate, communication audit, etc…. Course Learning Objectives: 1. Define the general terms related to the academic study of organizational communication. 2. Explain what organizations are and how communication functions within them. 3. Explain how individual personality traits and human temperament effect organizational communication and cohesion. 4. Examine how supervisors and subordinates communicate with each other effectively. 5. Explain how both employee and employer perceptions of each other can impact an organization. 6. Discuss how power and status influence the normal functioning of organizations and organizational communication. 7. Explain why organizations are resistant to change, and the impact of conflict within the organization. 8. Examine how organizations create unique organizational cultures, and how these cultures impact organizational communication. Required Texts: Avtgis, T. A., Rancer, A. S., & Madlock, P. E. (2010). Organizational communication: Strategies for success. Dubuque, IA: Kendall-Hunt. (ISBN: 978-0-7575-6659-2) Wrench, J. S. (Ed.). (2012). Casing organizational communication. Dubuque, IA: Kendall-Hunt. (ISBN: 978-0-7575-9684-1) American Psychological Association. (2010). Concise rules of APA Style: The official pocket style guide from the American Psychological Association (6th ed.). Washington, DC: Author. (ISBN: 978-1-4668-0560-8) BusinessWeek (https://resourcecenter.businessweek.com/) Recommended Text: Menager-Beeley, R. & Paulos, L. (2009). Understanding plagiarism: A student guide to writing your own work. Boson: Houghton Mifflin Harcourt. Important Websites: American Psychological Association’s Style website - http://www.apastyle.org National Communication Association – http://www.natcom.org NCA Organizational Communication Division - http://comm.colorado.edu/nca-orgcomm/ Eastern Communication Association – http://www.ecasite.com International Communication Association – http://www.icahdq.org/ Association for Business Communication - http://www.businesscommunication.org/ International Association for Business Communicators - http://www.iabc.com/ American Management Association - http://www.amanet.org/ Wikipedia Foundation - http://wikimediafoundation.org/wiki/Home James C. McCroskey, Ed. D. - http://www.JamesCMcCroskey.com/ Jason S. Wrench, Ed. D. - http://www.JasonSWrench.com Avtgis, Rancer, and Madlock textbook has an accompanying website with lots of useful materials: Audio Introductions Outlines of Textbook Chapters Electronic Flashcards Sample Quizzes Chapter Summaries Video Interviews with Organizational Communication Scholars http://webcom6.grtxle.com/orgcomm 2 See the inside cover of your book for information on accessing the website. If you purchased a used copy of the book and someone has already used the access code, you will not have access to the website. You can purchase access separately, but this is not required. GRADING Final grades in this course will be based on the following: GRADE PERCENTAGE A 94-100 A- 90-93 B+ 87-89 B 84-86 B- 80-83 C+ 77-79 C 74-76 C- 70-73 D+ 67-69 D 64-66 D- 60-63 F 59 and below ASSIGNMENTS - ( % of points) Course Participation _____________(60) - Examinations Midterm _____________(20) Final _____________(20) - Extra Credit _____________(XX) TOTAL ______________ You should monitor your own grades. It is very helpful to know your standing in the course at any time during the semester. Since the passing of the Buckley Amendment and 3 the Family Educational Rights and Privacy Act (FERPA) by congress, I am not allowed to give grades over the phone or internet (except through secure servers like blackboard). However, you may inquire about your grades at anytime in person. Additionally, you may inquire in person about your final exam grade after you have received your semester grade reports through the mail from the university. Course Procedures Attendance Punctual attendance is expected at all class sessions. If you participate in University sponsored activities (e.g., intercollegiate sports), you must inform your instructor before you are absent. SUNY New Paltz policy regarding attendance will be followed. Students are responsible for all missed work. In the event of bad weather, class will only be cancelled at the President’s discretion. According to SUNY New Paltz, decisions that affect evening classes will be announced by 2:00 p.m (http://www.newpaltz.edu/news/snow/). There are a number of factors that are considered in this process, including inclement weather in the immediate vicinity of the campus, local road conditions, and the ability to properly clear campus walkways and parking lots. To determine if a delay or cancellation is in effect, a message can be heard by calling 257INFO hot line or by viewing SUNY New Paltz's Web site at www.newpaltz.edu. Late Work Course work will be collected during the first ten minutes of class. After the first ten minutes, any work turned in is considered late. Late work will receive an automatic letter grade reduction for every school day the work is late (weekends are not counted). In other words, work that is more than four days late is automatically failing. Course Readings/Learning Experiences All reading, listening, or viewing of course materials is expected to be done before you come to class. If it ever appears that reading is not being completed before class, the instructor reserves to the right to use quizzes as necessary to test reading. Extra Credit is not guaranteed in this course, but if opportunities arise they will be announced in class. ACADEMIC INTEGRITY Honesty and originality are expected in all the work you present in this class. Proper citation and documentation of others’ work is required on all oral and written assignments. Plagiarism, cheating, or unethical behavior of any kind will not be tolerated. According to the Academic Policies and Procedures of SUNY New Paltz, Plagiarism is: 4 The representation, intentional or unintentional, of someone else’s words or ideas as one’s own. Since words in print are the property of an author or publisher, plagiarizing is a form of larceny punishable by fine. When using another person’s words in a paper, students must place them within quotation marks or clearly set them off in the text and give them appropriate footnoting. When students use only the ideas and change the words, they must clearly identify the source of the ideas. Plagiarism, whether intentional or unintentional, therefore, is a violation f the property of the author plagiarized and the implied assurance by the students when they hand in work that the work is their own. If students have any questions about what constitutes plagiarism, it is their responsibility to clarify the matter by conferring with the instructor. Faculty members must report writing cases of plagiarism to their department chair and their academic dean. In this class cases of plagiarism will be taken very seriously. If you are unsure about what constitutes plagiarism, please reference Menager-Beeley and Paulos (2009) or confer with me directly. All papers will be submitted to turnitin.com as a plagiarism deterrent, and any cases of plagiarism will result in the failure of the individual paper and possibly the entire course after consultation with the Communication and Media Department Chair. AMERICAN WITH DISABILITIES ACT Any student, who, because of a disability, may require some special arrangements as prescribed by SUNY New Paltz in order to meet course requirements should contact me as soon as possible to make necessary accommodations. Accommodations will be made, but I must be aware of your needs in order to make proper accommodations. Course Assignments Course Participation Because this course is designed as a participation based course, 60% of your grade involves making sure that you come to class prepared to discuss the content (especially on case days). 20 participation points occurs on non-case days, and the other 40 points will be given during case discussions. Here is how you will earn points during the case discussion periods: 1) Starting the discussion. Someone will start each day by presenting a quick overview of the case and her or his analysis of the case. If you start a class period, you will get BIG participation points. Effective starting contributions can include things like: “If I were in this person’s position in this case, I would concentrate on this issue because it is both strategic and urgent…” “As a sales manager in this case, I would recognize that there are number of factors that led to this situation, such as…” 5 “My analysis of this case suggests that the best decision is to…and it is really critical that the first three action steps…be completed by the end of next week.” “First I would like to address the key issue, then the alternatives, then the criteria for evaluating the alternatives, and finally my recommendations.” 2) Recording the discussion. Someone will record the discussion each day while we are talking. This person will help us keep track of our thoughts as we progress. If you record the discussion, you will get BIG participation points. 3) Discussion Driver. Every day someone will be given the task to keep us on track. If, and when, we start heading off on tangents or discussing things in a circular pattern (re-discussing things already talked about). This person’s job will be to re-focus the group. For this to work, this individual needs to be acutely aware of everything that is being said. 4) Active Participation. The most common way for you to get participation points is to actively participate during case discussions. You should fill out the Case Study Worksheet prior to coming to class. The Case Study Worksheet is a great way to help organize your thoughts prior to the discussion. There are generally five types of important contributions you can make during class. 1) The Issue(s) Identification Normally, at some stage of the class discussion (although not necessarily at the beginning), considerable deliberation takes place to identify the exact nature of the issue(s) in the case. In some cases this task is trivial because the answer is obvious; in other cases it may constitute the central educational challenge of the discussion. Useful contributions could include: “I believe the key issue was …, but after Jane persuaded me that… should be the major issue because.” “I believe this is the key decision we need to focus on because…” “I think the issue is broader than stated by Robert, because…” “There are three decisions that need to be taken and this is the sequence in which they should be taken…” “I say this because the following three items… are all symptoms of a larger issue which is…” “The immediate issue is… and the basic issues are…” 2) Case Data Analysis 6 With a focus on the above issue(s), case class discussions turn to an analysis of the evidence or casual sequence of events. This stage of the discussion is where the tools, techniques, concepts, and theories are used to help make sense of the information available. Prior to class, each case will have a series of questions that has you ponder specific information from the Papa et al. book and how it relates to the cases. Typical analytical contributions are: “The symptom in this case is…, but the causes are…” “Because of the following constraints, it will be difficult to…” “If we use the concept/theory of…, which I think fits perfectly with the problem we are considering because…, then the conclusion that falls out is…” “My consumer analysis says that potential customers will first consider price and then…” “The relevant information is contained in the exhibit on page seven.” 3) Alternatives and Discussion A significant part of most case classes deals with the discussion of alternatives. You will be asked to generate them, discuss their respective merits in depth, identify your decision criteria, present your arguments and justify your decision(s) or recommendation(s). Effective contributions include: “There are at least three alternatives which appear to have merits and they are:…” “Even though the financial return on this alternative is so exceptional, I think we need to make absolutely sure that the environmental concerns are effectively addressed.” “Since qualitatively and quantitatively this alternative is so attractive, it makes the decision to go with this alternative very easy.” “Since this alternative would take at least three years to implement, it is just not realistic given our short term crisis.” “The risk inherent in Bill’s proposal is…because…” “Another alternative I would like to propose is… for the following reasons…” “The decision is very close. On the one hand … where as on the other hand… Given these, I slight favor… because….” 4) Discussion of Decision Criteria When making sound decisions, it’s important to have clearly defined criteria. One way to receive credit for participation is through the presenting and/or debating appropriate criteria for the 7 decisions at hand. When discussing criteria, it’s important to know not only what criteria you plan on using, but also how you plan on measuring that criteria to determine if the solution is successful. Effective contributions include” “I think an important criterion in this case is motivation because …” “While I definitely think ____ criterion is important, _____ criterion seems more appropriate for this case because …” “Based on what we’ve read in the textbook about this issue, I definitely think we need to include _______ criterion in our list because…” 5) Action and Implementation Plan Discussion of action and implementation strategies and tactics sometimes receives scant attention in case classes because some instructors believe proper identification and analysis of the problem and discussion of theory are more important. Also, since implementation is logically discussed at the end of class, it often gets lost in the race with the clock. How decisions are executed can be significant as what decisions are made to solve a problem or address an issue. Examples of action and implementation plan contributions are: “To install this new equipment in the same physical location as the old one, we will need to build up inventory of at least one month to assure continuing flow of product to the customer.” “The first thing we’d have to do, if we follow Kim’s proposed solution, is to get approval from the Board, which would take at least three months, then…” “To meet the deadline of January 15, at least twenty people will have to work on this over the next six months and the following three departments are going to have to provide them…” “First, I will have to go out and gather the information that is still missing. If it comes out as…, then I will have to do this… If not, I would take the following steps…” “I would pay careful attention to… in the future.” 6) Process Contributions Process contributions affect the flow and structure of the discussion. They are based on good listening and reflecting skills, as well as your understanding of the case. Process contributions include: questions that add clarity; suggestions that a certain are of the case needs to be explored; a linkage of points raised earlier; or a meaningful summary. “We should star by …, move to…” “We should next talk about…” 8 “We need to spend more (or less) time on…” “We should go back to Jack’s point…” “We need some more explanations of…” “We need more clarification on how theory X applies here.” “We need to resolve this difference of opinion before we can move on.” “We should hear from Jane because…” Explanation of case participation grading. To fairly grade the participation of students in the course I using a curving method. First, I drop the top and bottom 10% from the statistical analysis. I then curve all participation points so the mean is at 80%. By curving this way, students who are highly participative have an easier chance of making at A in their participation while students who are nonresponsive during discussion periods will not get zeros. The majority of the participation grades will be between 70% and 95%. Those people participating in the top 10% will receive grades over 95%, and those in the bottom 10% will receive grades under 70%. You can opt out of participation twice during the course of the semester (once before the midterm, and once after the midterm). When you opt out of class participation, you will not be expected to answer specific questions about the case that I may pose during class. If you opt out of participation, you should inform me of such at the beginning of class. If you are absent (unless it is for a collegiate function or documentable emergency), you will forfeit your opt-out day for that period. If you miss a case discussion day because of an approved collegiate activity, you will need to provide me with a copy of your completed Case Study Worksheet prior to the missed class period. This copy should be typed and not hand-written. Examinations There are two examinations in this course. The first examination will cover all of the material before the first examination. The first examination you will be given an option between a traditional multiple choice/matching/short answer test or a case analysis paper. The final will be a case analysis paper that incorporates both the material discussed in class and at least 5 peer-reviewed academic sources. Case analyses papers should be written according to the directions discussed by Wrench’s Casing Organizational Communication (see Blackboard) and the rubric attached at the end of this syllabus. All case analyses will be e-mailed to me at wrenchj@newpaltz.edu (I will not accept physical copies). If you opt to write the case analysis paper for your midterm, you will use the same basic instructions for the final case analysis paper. Exams are scheduled at the beginning of the semester, so please make sure you add them to your 9 schedule now. You cannot make up an examination without a legitimate, documented excuse. In case weather causes SUNY New Paltz classes to be cancelled, the exam will be moved to the next open class day. Tentative Schedule of Course Events Please note the schedule given on the first day of class is a tentative schedule and changes can be made at the instructor’s/course administrator’s discretion. To keep on top of any possible changes in the course schedule, regular attendance in class is necessary. Week Of 1/23/12 Monday Introduction to Organizational Communication BB Reading: 1 Thursday & Organizational Perspectives and Perceptions Avtgis et al., Chapter 1 1/30/12 Ways of Organizing Human Beings BB Reading: 2 Understanding Case Studies Wrench: Why Cases? & Analyzing Case Studies (pp. vi-18) Organizational Socialization Avtgis et al., Chapter 3 Podcast # 1 No Classes – President’s Day Ways of Organizing, cont… Avtgis et al., Chapter 2 Case #1 Wrench: Chapter 25 - Mount Kenya Coffee Language in the Workplace Avtgis et al., Chapter 4 Podcast # 2 Relationships Within the Organization Avtgis et al., Chapter 5 Podcast #’s 3 & 4 Midterm Examination 2/06/12 2/13/12 2/20/12 2/27/12 3/05/12 3/12/12 3/19/12 3/26/12 4/02/12 Case #2 Wrench: Chapter 18 - Mascots Gone Wild: An Exploration of Workplace Harassment Ethics Personality and Organizational Life Avtgis et al., Chapter 6 BB Reading: 4 Case #3 Wrench: Chapter 7 - The New Guy: A Case of Organizational Socialization Politics, Personalities & Multiple Perspectives Effective Workgroup Interactions Case #4 Wrench: Chapter 24 – The Three R’s: Avtgis et al., Chapter 7 Religion, Rights, and Responsibility Spring Break – No Classes Strategic Leadership and Entrepreneurial Spirit Avtgis et al., Chapter 8 Podcast # 5 Ethics and Expression in the Workplace Avtgis et al., Chapter 9 10 Case #5 Wrench: Chapter 14 – Never Again Case #6 Wrench: Chapter 3 – A Snapshot of Podcast #’s 6, 7, & 8 4/09/12 4/16/12 4/23/12 4/30/12 5/07/12 Ethics: Managing Sensitive Information Case #7 Decision Making, Organizational Information Processing, and Organizational Change Avtgis et al., Chapter 10 Wrench: Chapter 28 - A Road to Nowhere Case # 8 Wrench: Chapter 30 - What’s the Real Problem? Eastern Communication Association Convention – No Classes Communication and Training Avtgis et al., Chapter 11 Podcast #9 Communication & Organizational Development Avtgis et al., Chapter 12 & 13 Podcast #10 Case #9 Moving Forward Wrench: Chapter 18 - A Crisis in Avtgis et al., Chapter 14 Customer Service Case #10 Study Day/Make-up Class Day Wrench: Chapter 18 - Intergenerational Only Used as Needed Communication Struggles: A Skirmish over Sales via Facebook Final Examination 05/14/12 2:45-4:45 SYLLABUS KEY: Avtgis et al. = Avtgis, Rancer, & Madlock’s Organizational Communication: Strategies for Success Wrench = Wrench’s Casing Organizational Communication BB Reading = Reading Located on Blackboard MP3 = MP3 file located on Blackboard Case = Organizing Case Studies Black Board Readings: 1) Introduction to Organizational Communication 2) Mass Production and the Beginnings of Scientific Management 3) Organizational Orientations MP3 File List: 1) Jim Breaugh’s Realistic Job Interviews (19:39 minutes) 11 2) Subra Tingirala’s Employee Silence (11:35 minutes) 3) Pat Sias’ Organizing Workplace Relationships (21:42 minutes) 4) Pamela Lutgen-Sandvik’s Workplace Bullying (30:30 minutes) 5) Marie Mitchell’s Abusive Supervision and Workplace Deviance (12:58 minutes) 6) Gordon L. Patzer’s Looks Matter (15:50) 7) Jeffrey Kassing’s Organizational Dissent (23:31 minutes) 8) Joel Brockner’s Procedural Fairness (23:30 minutes) 9) Four Levels of Learning’s Donald and Jim Kirkpatrick (14:39 minutes) 10) Appreciative Inquiry’s Jackie Stavros and Diana Whitney (62 minutes) 12 COMM 350 (Organizational Communication Theory) Case Paper (Midterm/Final) Criteria “F” Work “D” Work “C” Work “B” Work “A” Work Case Paper clearly articulates the communication problem. There was no clear articulation of a specific communication problem The communication problem selected really did not stem from the context of the case. The communication problem was examined at a novice or superficial level. The communication problem was accurate and stemmed from the contexts of the case. The communication problem was clearly articulated in a way that new insight was drawn about the nature of the communication problem itself. Case Criteria Case Paper clearly articulates three criteria for examination. The paper did not contain three criteria. The paper contained only one criterion. The case contained two or three criteria, but they were not overly relevant to the specific case. The case contained three criteria, but they were not all relevant to the specific case. The three criteria chosen make sense given the confines of the specific case. Case Paper clearly explains why the three criteria are relevant to the current case. Paper did not have criteria. The author presented the three criteria with no explanation. The paper presented the criteria with only a basic definition, but no actual explanation of their use within the case. The paper showed basic understanding for why each of the three criteria were relevant to the current case. The paper showed exceptional understanding about the relevance of each of the criteria within the current case. Case Paper clearly demonstrates how the three criteria should be measured given the current context of the case. Paper did not have criteria, and/or no explanation of the criteria’s measurement was given. Paper contained criteria, but how those criteria would be measured was not discussed. Paper said that the criteria would be measured, but the discussion on measurement criteria was minimal and unclear. Paper explained in basic terms how the criteria could be measured within the confines of the current case. Paper provided a detailed measurement plan for the criteria in the current case. Case did not present any clear decision alternatives. The decision alternatives were not appropriate or realistic within the confines of the case. Author has one good decision alternative, but the other two are clearly weaker. All three decision alternatives are realistic, but there is some inherent overlap between the alternatives. All three of the alternatives are distinct, realistic, and applicable to the current case. The material from the course was not mentioned at all in the formation of the decision alternatives, or there were no alternatives presented. Course material cited was irrelevant and really didn’t relate to the decision alternative being posed. Course material was cited, but the material stemmed from previous material in the course and did not reflect information from the current module. At least one of the decision alternatives clearly stems from the information presented in the textbook, presentation, or ancillary materials from that week. Literature used in the formation of the decision alternatives reflected a combination of material from the current module and previous modules in addition to outside peerreviewed/academic sources. Decision Alternatives Case Paper clearly articulates three possible decision alternatives. Use of literature in the creation of decision alternatives. Application of Criteria to Decision Alternatives SCORE Case Paper clearly explains the relationship of the three criteria to the First Decision Alternative. Paper never linked the three criteria to the decision alternative. Paper glossed over the relationship between the criteria and the decision alternative. Paper clearly used the criteria in the explanation of the decision alternative. Paper used information from the textbook, presentation, or ancillary materials to help demonstrate how the criteria relates to the decision alternative. Paper reflected a combination of material from the current module and previous modules in addition to outside peerreviewed/academic sources in the application of the criteria to the current decision alternative. Case Paper clearly explains the relationship of the three criteria to the Second Decision Alternative. Paper never linked the three criteria to the decision alternative. Paper glossed over the relationship between the criteria and the decision alternative. Paper clearly used the criteria in the explanation of the decision alternative. Paper used information from the textbook, presentation, or ancillary materials to help demonstrate how the criteria relates to the decision alternative. Paper reflected a combination of material from the current module and previous modules in addition to outside peerreviewed/academic sources in the application of the criteria to the current decision alternative. Case Paper clearly explains the relationship of the three criteria to the Third Decision Alternative. Paper never linked the three criteria to the decision alternative. Paper glossed over the relationship between the criteria and the decision alternative. Paper clearly used the criteria in the explanation of the decision alternative. Paper used information from the textbook, presentation, or ancillary materials to help demonstrate how the criteria relates to the decision alternative. Paper reflected a combination of material from the current module and previous modules in addition to outside peerreviewed/academic sources in the application of the criteria to the current decision alternative. Case Paper clearly articulates why one of the three Decision Alternatives is Chosen. Author does not clearly point to a single decision alternative The decision alternative chosen does not make sense given the authors chosen criteria. Author provides a minimal explanation for why the decision alternative was chosen. Author provides a solid explanation for why the decision alternative was chosen. Author provides an explanation that is supported by existing research for why he or she chose the specific decision alternative. No course concepts are seen in papering(s). Papering(s) use a couple of key terms, but understanding of these key terms is not demonstrated. Papering(s) contain at least one appropriate reference to course content. Papering(s) contain two to three appropriate references to course content. Papering(s) consistently refer to numerous course concepts and advance the discussion of those concepts. No sources were cited in the papering(s). Papering(s) cited the textbook did not cite the textbook according to APA Papering(s) cited the textbook and approached correct APA Standards for Papering(s) cited the textbook and clearly utilized APA Standards for Papering(s) cited the textbook and other peerreviewed/academic Use of Outside Sources Papering(s): utilize course concepts. Papering(s): clear citation of outside sources of information using APA 14 Standards. parenthetical citations but had fewer than five peerreviewed sources. parenthetical citations of at least five peer-reviewed sources. literature and utilized APA Standards for parenthetical citations and had more than five peerreviewed sources. There is no clear implementation plan. The implementation plan has only one loosely articulated goal. The implementation plan has two loosely articulated goals. The implementation plan’s goals have clearly articulated plans for measurement. There is no clear implementation plan. There is only a minimal discussion of the measurement of the implementation plan’s goals. There are two or more clearly articulated goals in the implementation plan and both are discussed at length. Paper provided a detailed measurement plan for all of the goals discussed in the implementation plan.. The implementation plan has clearly articulated short-term steps. There is no clear implementation plan. There is confusion between the decision alternative and the steps necessary to achieve the implementation plan’s short-term goals. The measurement of one of the implementation plan’s goals is clearly discussed, but the other ones are not clearly articulated. There is some confusion among the short and long term steps necessary to achieve the implementation plan’s goals. There are at least two goals discussed in the implementation plan and both are adequately discussed. Two or more of the goals of the implementation plan have clear discussions of how they will be measured. There are clear steps articulated for achieving the implementation plan’s short-term goals. The implementation plan has clearly articulated long-term steps. There is no clear implementation plan. There is confusion between the decision alternative and the steps necessary to achieve the implementation plan’s long-term goals. There is some confusion among the short and long term steps necessary to achieve the implementation plan’s goals. There are clear steps articulated for achieving the implementation plan’s longterm goals. The discussion of the steps needed to achieve the implementation plan’s short-term goals is supported by relevant academic literature. The discussion of the steps needed to achieve the implementation plan’s long-term goals is supported by relevant academic literature. No essay submitted. Essay consistently fails to use proper formatting and style (APA 6th edition). No essay submitted. Essay consistently fails to use proper grammatical conventions. No essay submitted. Essay frequently fails to use proper formatting and style (APA 6th edition). Essay mostly uses proper formatting and style (APA 6th edition). Essay consistently uses proper formatting and style (APA 6th edition). Essay always uses proper formatting and style (APA 6th edition). Essay frequently fails to use proper grammatical conventions (>50%). Essay uses proper grammatical conventions >80% of the time. Essay always uses proper grammatical conventions. Length is not appropriate. Length is appropriate. Essay consistently uses proper grammatical conventions (< 1 error per paragraph). Length is appropriate. Style. Alternative Implementation The implementation plan has clearly articulated goals. Other Graded Aspects Use of APA Style Appropriate use of Grammar Length Length is appropriate. Papering Score out of 100 15