BUSI 4008
Advanced Management Accounting & Control
DRAFT Syllabus- Fall 20131
________________________________________________________________________________
COURSE INFORMATION:
Classes: Section B Tuesdays 8:35-11:25pm
Section A Wednesdays 2:35 -5:25pm
Class Website: cuLearn Link at Carleton homepage OR
Southam Hall 409
Tory building 238
https://carleton.ca/culearn/
Professor: Gulraze Wakil, BCOMM, MA, PhD, CGA
Office: 1015 Dunton Tower Phone: 613-520-2600 x1759 e-mail: gulraze_wakil@carleton.ca
Office Hours: Mondays & Wednesdays noon to 2:00 pm and by appointment.
PREREQUISITES: BUS1 3008 with a grade of C- or higher. The School of Business
enforces all prerequisites.
Course Overview:
This course focuses on managerial planning, performance, and control systems using
primarily the CASE method. It uses and extends the concepts covered in the intermediate
management accounting course (3008) and also integrates relevant contextual issues from
other functional areas of organizations. The design of budgeting, cost management,
performance measurement, performance evaluation and reward systems, as well as
governance and ethical issues, are examined. Emphasis is placed on the need for different
control techniques and methods in different types of organizations and for balanced
integrated systems, comprising both financial and non-financial measures and controls. As
in prior courses, the cost-benefit criterion is commonly used.
LEARNING OBJECTIVES/OUTCOMES:
1. Apply advanced management control concepts, techniques, and practices applicable
to private and non-profit organizations’ issues.
2. Examine and report on management control problems related to cost
management, budgeting, performance measurement, performance evaluation,
and reward systems, as well as, governance and ethics, in private and non-profit
organizations. Students will do this by aligning the entity’s mission/strategy,
relevant organizational and environmental factors.
3. Identify the needs and impact of information technology on management’s decision
making and performance evaluation. Recognition of data quality being intertwined with
IT and implications.
1
Please note that the course syllabus provides a general plan and time frame for the course.
Adjustments maybe necessary and are at the discretion of the instructor.
BUSI 4008 F13
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4. Assess accepted evaluation measures, scorecards, and incentives. Critically
evaluate the effectiveness of continuous improvement methods as they relate to
performance and organizational profitability.
5. Evaluate “sustainable” profit maximization and capacity management
objectives. Ethical and privacy issues related to information technology are
included in sustainability paradigm.
6. Write/present well researched and justified professional reports individually and in
groups.
7. Provide recommendations, including prioritizing, in formal business reports using an
appropriate business style format.
Cases, although not exclusively, are the primary method to demonstrate achievement of above
learning objectives/outcomes in this course.
Required Textbook/Materials:
Management Control Systems and Performance Measurement, Evaluation and Incentives.
By Kenneth A. Merchant and Wim A. Vander Stede. 3rd. Ed., Pearson, 2012.
Cost in book store $119 less 5%.
Selected practitioner and academic Management Accounting articles. List posted on cuLearn.
Download from Carleton library.
Course Supplement (distributed in class).
Other Handouts and/or readings may be provided or posted on cuLearn. If you are absent from
class, it is your responsibility to obtain missed handouts.
Reference Texts (on reserve in library)
Learning with Cases, by Mauffette-Leenders, Erskine, and Leenders. 4th Edition. Ivey School of
Business Publishing, 2007.
Competitive Strategy- Techniques for Analyzing Industries and Competitors, by M. E. Porter. 1st.
Edition. Free Press, 1980.
Managerial Accounting and Control: Cases and Readings, by Mimick and Kantor. Prentice Hall,
1985.
Any comprehensive management accounting textbook. E.g. Cost Accounting, by Horngren et al.
Business Communication, by Huseman et al. Holt Rinehart and Winston. 1983 (Especially Ch.
10).
Case Studies in Business Ethics, by Donaldson and Gini. 2nd Edition. Prentice Hall, 1990.
Strategies for Power Presentations, by P. Urs Bender, 5th. Edition.
BUSI 4008 F13
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TEACHING METHODS:
This course encompasses assigned readings, case analyses, case presentations and
discussions in class, and a group project. Students are expected to read the assigned
chapter(s), to discuss the assigned cases in groups before each class, and prepare written
analyses and presentation of the selected cases. The cases are then discussed in class to
highlight and clarify key concepts.
The primary role of the instructor in this course is to facilitate student learning by helping
students understand and apply key concepts and by providing them with regular feedback on
their progress. It should be emphasized that diligent independent preparation of cases before
class and active participation in class discussions are crucial to the development of effective
problem solving and communication skills in this field and to perform well in the course…
EVALUATION METHODS:
Description
Class participation
Percent Available
10%
Group Project Report Proposal
5%
Group Case summary outlines (2x5%)
10%
Group Presentation Case
10%
Individual Hand-in Case (CTI)
5%
Group Project Report
20%
Final Exam
40%
Total Available
100%
Class Participation- Participative activities or exercises are conducted periodically in class,
some in small groups, and may require brief written answers to be handed in. Marks are not
awarded for mere class attendance; active participation in these activities and class in general is
expected. Both the quantity and quality of your participation to the class will be considered.
Case summary outlines- For any TWO class cases (non * cases on the schedule), hand in a
completed Case Summary Outline before the start of class for which the case is assigned. The
analysis should be in brief point format and fit on one page. If applicable, however, you may
attach the "assessment of alternatives" chart on a separate page. Each group member must also
sign a declaration of academic integrity and attach a copy to each outline.
Presentation Case- Case presentations should take 15 - 20 minutes. They should contain the
highlights of the case analysis in an organized manner. All group members should participate
in the presentations. You may organize your presentation using one of the following formats:
BUSI 4008 F13
Page 3
1) management consultants presenting to upper management; 2) internal management
presenting to the Senior officers/Board of Directors; 3) key stakeholders engaged in a role
play, e.g., at management or board meeting; 4) debate between opposing individuals or
groups on key issues. One group will be assigned to critique each presentation, and
presentations are also evaluated by all other groups.
Project Report- Project reports are comprehensive written reports of management control
issues of a selected organization, completed in groups. The reports should be 10 - 12 pages
in length, double-spaced, excluding major tables, exhibits, a n d appendices, and are
professional in style and format. Select an organization from any field, e.g., financial,
manufacturing, merchandising, computers, services, nonprofit, or government. Ideally at
least one group member is familiar w i t h t h e c o m p a n y or for which relevant information
is publicly available. In writing the final report, assume the role of independent management
consultants. The reports are evaluated for both content and style. Additional guidelines will
be posted on the course CuLearn.
Group Project Report proposal- a one-page written project outline for approval by the
professor. It should indicate:
1) Name and approximate size of company (e.g., number of employees)
2) Any personal contacts group members may have with the company
3) Type of relevant information available (e.g., financial and/or nonfinancial data)
4) How you plan to access this information (e.g., public data and/or internal data).
Final Exam Case. The final exam is a comprehensive case requiring a significant degree of
application and i n t e g r a t i o n of the material covered in the course. Three hours are
allowed for the completion of the case. A minimum mark of 45 percent must be obtained
on it in order to pass the course.
GRADING POLICY:
No make-up assignments are available for any term work (including participation)
missed for any reason. Providing that a student has demonstrated satisfactory in-term
performance, the weight of a major component missed for documented medical reasons
(but not class participation) w i l l be transferred to the final case examination. The
criteria and standards for satisfactory in-term performance are as follows:
(1) Completion of at least 50% of all term work and obtaining a minimum average grade
of 50% on all term work.
(2) Unsatisfactory i n-term performance in this course will lead to Failure in this course,
regardless of the performance on the Final Exam or project.
Each group member must a l s o complete and hand in a confidential peer evaluation form
( available on cuLearn) for each member of his/her group, covering all group work. Unless
specifically otherwise documented, the assumption is that each student has contributed
~equally to all group work in this course (including the cases and project). In cases of
significantly different evaluations for a group member, the professor may contact the group
members for additional information or request a meeting with all group members in order
to ensure a fair allocation of group marks.
Each group member must also sign a declaration of academic integrity form
(available on cuLearn) and attach a copy to each report handed in for grading.
BUSI 4008 F13
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Schedule & Due Dates (Tentative)
DATE
TOPIC
Sept.
10/11
The CONTROL function of
Management
Sept.
17/18
Management CONTROL
Environment
Sept.
24/25
Types of CONTROLS
Oct. 1/2
Behavioural Considerations
Oct. 8/9
Design and Evaluation of
CONTROL Systems
Oct.
15/16
Financial Results
CONTROLS
Oct.
22/23
Planning and Reward
Systems
Oct.
29/30
Fall Break – No Classes
Nov. 5/6
Performance Measurement
Issues & Their Effects
Nov.
12/13
Non-Financial Performance
Measurement
Nov.
19/20
Corporate Governance,
CONTROL, & Ethics
Nov.
26/27
Dec. 3/4
Management CONTROL in
Non-Profit Organizations
Readings
-Ch. 1 Management & Control
-Course Supplement
-1 pg. case summary outline
-Ch. 16 Effects of Uncertainty,
Strategy, & Multinationality on
CONTROL systems & Outcomes
CASES/Due Dates
Atlanta Home Loans (p. 22)
Lincoln Electric (p. 709)
-Ch. 2 Results Controls
-Ch. 3 ACTION, Personnel, &
Cultural Controls
-Ch. 4 Control
Tightness/Looseness
-Ch.5 Control System Costs
-Ch.6 Designing & Evaluating
Mgmt. Control Systems
Loctite de Mexico (p. 55)
Puente Hills Toyota (p. 61)*
-Ch.7 Responsibility Centres and
Transfer Pricing (TP)
-Readings
Global Investors, Inc. (p. 295)
Toyota Motor Sales USA (p.283)*
-Ch. 8 Planning/budgeting
-Ch. 9 Incentive Systems
-ESO article
Citibank Indonesia (p. 323)*
Tsinghua Tongfang Co. Ltd. (p. 397)
-Ch. 10 Financial Perf. Measures
and Effects
-Ch. 11 Myopia Problem (BSC)
-Ch. 12 Financial Results Controls
in the Presence of Uncontrollable
Factors
-Ch. 13 Corporate Governance,
Boards
-Readings
-Ch. 14 Controllers and Auditors
-Ch. 15 Ethical Issues
Berkshire Industries (p. 439)
First Commonwealth Financial
(466)*
Beifang Chuang Ye Vehicle Group
(p. 527)
Hoffman Discount Drugs (p. 529)*
Golden Parachutes? (p. 574)
Pacific Sunwear (p. 578)*
CTI case Due
Two budget targets (p. 670)
Conservative Accounting (p. 670)
Lernout & Hauspie Speech
Products (p. 875)*
Boston Lyric Opera (p. 770)
City of Yorba Linda, CA* (p. 750)
-Ch. 17 Management Control in
Non-Profit Organizations
Lincoln Electric (p. 160)
Fit Food, Inc. (p. 203)*
Family Care Specialists (p. 239)
Game Shop Inc. (p. 229)*
Note: CASES in bold* can be chosen for group presentations by groups [10 only]. Other CASES
may be used as summary outline cases to hand-in.
BUSI 4008 F13
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IMPORTANT ADDITIONAL INFORMATION AND DATES
Required calculator in BUSI course examinations
If you are purchasing a calculator, we recommend any one of the following options: Texas
Instruments BA II Plus (including Pro Model), Hewlett Packard HP 12C (including Platinum
model), Staples Financial Calculator, Sharp EL-738C & Hewlett Packard HP 10bII
Group work
The Sprott School of Business encourages group assignments in the school for several reasons.
They provide you with opportunities to develop and enhance interpersonal, communication,
leadership, follower-ship and other group skills. Group assignments are also good for learning
integrative skills for putting together a complex task. Your professor may assign one or more
group tasks/assignments/projects in this course. Before embarking on a specific problem as a
group, it is your responsibility to ensure that the problem is meant to be a group assignment and
not an individual one.
Medical certificate
Please note that in all occasions that call for a medical certificate you must use or furnish the
information demanded in the standard university form.
http://www1.carleton.ca/registrar/forms/
In accordance with the Carleton University Undergraduate Calendar (p 34), the letter grades
assigned in this course will have the following percentage equivalents:
A+ = 90-100
B+ = 77-79
C+ = 67-69
D+ = 57-59
A = 85-89
B = 73-76
C = 63-66
D = 53-56
A - = 80-84
B - = 70-72
C - = 60-62
D - = 50-52
F = Below 50
WDN = Withdrawn from the course
ABS = Student absent from final exam
DEF = Deferred (See above)
FND = (Failed, no Deferred) = Student could not pass the course even with 100% on final exam
Academic Regulations, Accommodations, Plagiarism, Etc.
University rules regarding registration, withdrawal, appealing marks, and most anything else you
might need to know can be found on the university’s website, here:
http://calendar.carleton.ca/undergrad/regulations/academicregulationsoftheuniversity/
Requests for Academic Accommodations
Academic Accommodations for Students with Disabilities
The Paul Menton Centre for Students with Disabilities (PMC) provides services to
students with Learning Disabilities (LD), psychiatric/mental health disabilities, Attention
Deficit Hyperactivity Disorder (ADHD), Autism Spectrum Disorders (ASD), chronic
medical conditions, and impairments in mobility, hearing, and vision. If you have a
BUSI 4008 F13
Page 6
disability requiring academic accommodations in this course, please contact PMC at 613520-6608 or pmc@carleton.ca for a formal evaluation. If you are already registered with
the PMC, contact your PMC coordinator to send me your Letter of Accommodation at
the beginning of the term, and no later than two weeks before the first in-class scheduled
test or exam requiring accommodation (if applicable). After requesting accommodation
from PMC, meet with me to ensure accommodation arrangements are made. Please
consult the PMC website for the deadline to request accommodations for the formallyscheduled exam (if applicable).
- The deadlines for contacting the Paul Menton Centre regarding accommodation for final
exams for the December 2013 exam period is November 8, 2013 and for the April 2014
exam period is March 7, 2014.
For Religious Obligations:
Students requesting academic accommodation on the basis of religious obligation should
make a formal, written request to their instructors for alternate dates and/or means of
satisfying academic requirements. Such requests should be made during the first two
weeks of class, or as soon as possible after the need for accommodation is known to exist,
but no later than two weeks before the compulsory event.
Accommodation is to be worked out directly and on an individual basis between the
student and the instructor(s) involved. Instructors will make accommodations in a way
that avoids academic disadvantage to the student.
Students or instructors who have questions or want to confirm accommodation eligibility
of a religious event or practice may refer to the Equity Services website for a list of holy
days and Carleton's Academic Accommodation policies, or may contact an Equity
Services Advisor in the Equity Services Department for assistance.
For Pregnancy:
Pregnant students requiring academic accommodations are encouraged to contact an
Equity Advisor in Equity Services to complete a letter of accommodation. The student
must then make an appointment to discuss her needs with the instructor at least two
weeks prior to the first academic event in which it is anticipated the accommodation will
be required.
Academic Integrity
Violations of academic integrity are a serious academic offence. Violations of academic integrity
– presenting another’s ideas, arguments, words or images as your own, using unauthorized
material, misrepresentation, fabricating or misrepresenting research data, unauthorized coBUSI 4008 F13
Page 7
operation or collaboration or completing work for another student – weaken the quality of the
degree and will not be tolerated. Penalties may include expulsion; suspension from all studies at
Carleton; suspension from full-time studies; a refusal of permission to continue or to register in a
specific degree program; academic probation; and a grade of Failure in the course, amongst
others. Students are expected to familiarize themselves with and follow the Carleton University
Student Academic Integrity Policy which is available, along with resources for compliance
athttp://www2.carleton.ca/sasc/advisingcentre/academic-integrity/.
Assistance for Students:
Student Academic Success Centre (SASC): www.carleton.ca/sasc
Writing Tutorial Services: http://www1.carleton.ca/sasc/writing-tutorial-service/
Peer Assisted Study Sessions (PASS): www.carleton.ca/sasc/peer-assisted-study-sessions
Important Information:
- Students must always retain a hard copy of all work that is submitted.
- All final grades are subject to the Dean’s approval.
- Please note that you will be able to link your CONNECT (MyCarleton) account to other nonCONNECT accounts and receive emails from us. However, for us to respond to your emails,
we need to see your full name, CU ID, and the email must be written from your valid
CONNECT address. Therefore, it would be easier to respond to your inquiries if you would
send all email from your connect account. If you do not have or have yet to activate this
account, you may wish to do so by visiting https://portal.carleton.ca/
Fall Term 2013
Date
September 1,
2013
September 2,
2013
September 3,
2013
Activity
Last day for receipt of applications from potential fall (November) graduates.
Statutory holiday, University closed.
Fall term begins. Orientation for teaching assistants.
Academic Orientation. All students are expected to be on campus. Class and
September 3-4,
laboratory preparations departmental introductions for students and other
2013
academic preparation activities will be held.
September 5, Fall and fall/winter classes begin.
BUSI 4008 F13
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Date
Activity
2013
Last day of registration for fall term and fall/winter courses. Last day to change
September 18, courses or sections (including auditing) for fall/winter and fall term courses.
2013
Last day of registration for fall term and fall/winter courses. Last day to change
courses or sections (including auditing) for fall/winter and fall term courses.
September 27- Summer deferred final examinations to be written. Summer deferred final
28, 2013
examinations to be written.
September 30, Last day to withdraw from fall term and fall/winter courses with a full fee
2013
adjustment.
October 11,
December examination schedule (fall term final and fall/winter mid-terms)
2013
available online.
October 14,
Statutory holiday, University closed.
2013
Last day for receipt of applications for admission to a degree program for the
October 15,
winter term from applicants whose documents originate from outside Canada
2013
or the United States.
October 28November 1, Fall break, no classes.
2013
November 8, Last day to submit, to the Paul Menton Centre for Students with Disabilities,
2013
Formal Examination Accommodation Forms for December examinations.
November 15, Last day for receipt of applications for admission to a degree program for the
2013
winter term.
Last day for tests or examinations in courses below the 4000-level before the
November 25,
final examination period (see Examination Regulations in the Academic
2013
Regulations of the University section of this Calendar).
December 1,
Last day for receipt of applications from potential winter (February) graduates.
2013
Fall term ends. Last day of fall-term classes. Last day for academic withdrawal
from fall term courses Last day for handing in term work and the last day that
December 9,
can be specified by a course instructor as a due date for term work for fall term
2013
courses. Last day for receipt of applications for degree program transfers for
winter term.
December 10,
No classes or examinations take place.
2013
Final examinations in fall term courses and mid-term examinations in
December 11fall/winter courses may be held. Examinations are normally held all seven days
22, 2013
of the week.
December 16,
Fall Co-op Work Term Reports due. Fall Co-op Work Term Reports due.
2013
December 22,
All take home examinations are due. All take home examinations are due.
2013
December 25, University closed.
BUSI 4008 F13
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Date
2013 to January
1, 2014
Activity
Winter Term 2014
Date
Activity
January 2,
University re-opens.
2014
January 6,
Winter-term classes begin.
2014
January 17, Last day for registration for winter term courses. Last day to change courses or
2014
sections (including auditing) for winter term courses.
January 31, Last day for withdrawal from winter term and winter portion of fall/winter courses
2014
with full fee adjustment.
February 1, Last day for receipt of applications for admission to the Bachelor of Architectural
2014
Studies and the Bachelor of Social Work degree programs for the fall/winter session.
February
April examination schedule available online.
14, 2014
February
14-22,
Fall-term deferred examinations will be written.
2014
February
Statutory holiday. University closed.
17, 2014
February
17-21,
Winter Break, no classes.
2014
Last day for receipt of applications from potential Spring (June) graduates. Last day
for receipt of applications to the Bachelor of Humanities, Bachelor of Industrial
March 1, Design, Bachelor of Information Technology (Interactive Multimedia and Design),
2014
Bachelor of Journalism, and the Bachelor of Music degree program for the
fall/winter session. Last day for receipt of applications for admission to a program
for the summer term.
March 7, Last day to submit, to the Paul Menton Centre for Students with Disabilities, Formal
2014
Examination Accommodation Forms for April examinations.
Last day for tests or examinations in courses below the 4000-level before the final
March 25,
examination period (see Examination Regulations in the Academic Regulations of
2014
the University section of this Calendar).
Last day for receipt of applications for admission to an undergraduate degree
April 1,
program for the fall/winter session, from candidates whose documents originate
2014
outside Canada or the United States, except for applications due February 1 or
March 1.
April 8,
Winter term ends. Last day of fall/winter and winter-term classes. Last day for
BUSI 4008 F13
Page 10
Date
2014
Activity
academic withdrawal from fall/winter and winter-term courses. Last day for handing
in term work and the last day that can be specified by a course instructor as a due
date for term work for fall/winter and winter-term courses.
April 9-10,
No classes or examinations take place.
2014
Final examinations in winter term and fall/winter courses may be held.
April 11-26,
Examinations are normally held all seven days of the week. Please note that
2014
examinations will not be held on April 18-20.
April 15,
Winter Co-op Work Term Reports are due.
2014
April 18,
Statutory holiday, University closed.
2014
April 26,
All take home examinations are due on this day.
2014
May 1,
Last day for receipt of applications for internal degree transfers to allow for
2014
registration for the summer session.
Last day for receipt of applications for admission to an undergraduate program for
the fall/winter session from mature applicants, from those presenting postJune 1,
secondary education qualifications and from those transferring from other
2014
universities in Canada or the United States, and from applicants with high school
qualifications from Canada and the United States, except for applications due March
1.
June 9-19,
Fall/winter and winter term deferred final examinations will be held.
2014
June 15, Last day for receipt of applications for internal degree transfers to allow for
2014
registration for the 2013-2014 fall/winter session.
BUSI 4008 F13
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