REGIONAL SEMINAR REPORT oN HUMAN RESOURCE MANAGEMENT fOR GLOBAL COMPETITIVENESS SEAMEO Regional Centre for Higher Education and Development 5th Floor, Commission on Higher Education Building 328 Sri Ayutthaya Rd., Rajthevee, Bangkok 10400 Thailand Tel: (66) 0-2644 9856 to 63 Fax: (66) 0-2644 5421 E-mail : rihed@seameo.org http://www.rihed.seameo.org Published in Thailand by SEAMEO Regional Centre for Higher Education and Development First published in January 2005. Regional Seminar Report on Human Resource Management for Global Competitiveness Edited by Padoongchart Suwanawongse Varaporn Bovornsiri Cover design : Wachareeporn Nilratt II PREFACE With the knowledge based society and globalisation, human resource management for competitiveness at the global level is of vital importance. In fact, it is a matter of all concerned regarding how to prepare and manage competent human resource. SEAMEO RIHED, in collaboration with Association of Southeast Asian Institutions of Higher Learning (ASAIHL), Southeast Asian Ministers of Education Organization (SEAMEO) Secretariat, Commission on Higher Education, Ministry of Education, Thailand, and Council of University Presidents of Thailand, deemed it appropriate to organise the “Regional Seminar on Human Resource Management for Global Competitiveness”. This regional seminar had a twofold purpose: (1) to create a deeper understanding of current trends on human resource management for universities and institutions of higher education among educators, policy makers and other key stakeholders; and (2) to gain an appreciation of private sector involvement in improving delivery of quality higher education. The event was organised on 8 December 2004 in Bangkok, Thailand. This report of the regional seminar aims to disseminate the information obtained from the seminar to administrators, scholars, and staff of public and private higher education institutions, schools, private sector, and other stakeholders. On behalf of SEAMEO RIHED and the Organising Committee I wish to express my sincere appreciation to the distinguished speakers and their valuable contributions to the seminar: Professor Dr. -Ing Wardiman Djojonegoro, former Minister of Education, Indonesia; Professor Dr. Wichit Srisa-an, a Member of the Thai Parliament; Dr. Krissanapong Kirtikara, President of King Mongkut’s University of Technology, Thonburi; Mr. Andrew McBean, Managing Director of Microsoft Thailand Limited, and Professor Dr. Chira Hongladarom, Secretary-General of the Foundation for International Human Resource Development. I also would like to express my sincere thanks to the coorganisers and all the participants of the seminar. My special thanks go to Dr. Ninnat Olanvoravuth, Secretary General of ASAIHL who put forward the idea of this seminar. I also would like to thank Dr. Varaporn Bovornsiri, and Dr. Praphon Jearakul for their editing service. Furthermore, I wish to express my appreciation to the following staff members of SEAMEO RIHED: Mrs. Chompunoot Sawangdee, Mrs. Wachareeporn Nilratt and Mrs. Pichaya Pansawat for helping prepare the manuscript. Padoongchart Suwanawongse, Ph. D. Director SEAMEO Regional Centre for Higher Education and Development (RIHED) January 2005 III TABLE OF CONTENTS Page Preface III Introduction 1 Welcoming Remarks 2 Opening Address 4 Proceedings of Seminar 7 Meeting the Changing Demand of World of Work: Challenges for Human Resource Management By Prof. Dr.-Ing Wardiman Djojonegoro 12 Education for Global Competitiveness By Prof. Dr. Wichit Srisa-an 19 Human Resources Management Revisited – A Thai Reflection and Perspective By Dr. Krissanapong Kirtikara 29 University-Business Partnerships: Human Resources for a Global Skills Market By Mr. Andrew McBean 41 Synthesis/Summary By Prof. Dr. Chira Hongladarom 46 Appendix I : Seminar Programme 51 Appendix II : List of Speakers 53 Appendix III : List of Participants and Seminar Organisers IV 55 INTRODUCTION As technology advances and globalisation accelerates the pace of change, today’s human resource managers must rethink their organisational roles. In order to stay ahead of the global competition, it is important for us to learn the new imperatives for strategic human resource leadership across cultural and national boundaries. Global competition has forced executives to recognise that they must think differently in order to succeed by developing an effective global human resource management system. Today’s competitive markets demand organisations with personnel capable of designing and implementing global strategies to manage cultural diversity. The human resource management function can help the organisation achieve its primary strategic goals of reducing the costs of value creation and adding value by better serving the needs of the stakeholders. Human resources can be a sustained source of high productivity and competitive advantage in the global economy. In one study of competitiveness among 326 large multinationals, the authors found that management of human resources was one of the weakest capabilities, suggesting that improving the effectiveness of human resource might have substantial performance benefits, especially in an increasingly multinational, multicultural and dynamic business environment. This regional seminar thus attempted to explore human resource development issues in the context of global competitiveness with focus on the rapidly changing Southeast Asian environment. The one-day seminar featured key presentations by eminent speakers from the region and beyond representing leading organisations in education, international business, and national policy. Objectives: The regional seminar aimed: 1) to create a deeper understanding of current trends on human resource management for universities and institutions of higher education among educators, policy makers and other key stakeholders; 2) to gain an appreciation of private sector involvement in improving delivery of quality higher education. Real-world Benefits: Beyond the high level academic discussions, participants in the seminar learned how to implement human resource management strategies in order to compete in the global arena. The participants had an opportunity to learn best practices, new strategies with human resource solutions in a stimulating way by discussing current issues, comparing alternative solutions in order to apply practical lessons to their own organisations’ challenges. Organisers of the Seminar: Association of Southeast Asian Institutions of Higher Learning (ASAIHL) Southeast Asian Ministers of Education Organisation (SEAMEO) SEAMEO Regional Centre for Higher Education and Development (SEAMEO RIHED) Council of University Presidents of Thailand Commission on Higher Education, Ministry of Education, Thailand WELCOMING REMARKS Mr. Abdul Wahid bin Sulaiman Prof. Dr. Pavich Tongroach, Secretary General, Commission on Higher Education, Ministry of Education, Thailand Eminent Speakers and Presenters, led by Prof. Dr. Wardiman of the HABIBIE Centre, Indonesia Distinguished Participants, Colleagues in Education, Ladies and Gentlemen: It is both an honour and pleasure for me to welcome a distinguished roster of delegates, speakers and organisers to this Seminar. I convey the regrets of the SEAMEO Secretariat Director, Dr. Arief S Sadiman who has to be on an official mission. Dr. Arief has taken personal charge of this one-day seminar for SEAMEO – not only because of his keen interest in the field of human resource development, but more importantly, his personal concern over activities being done in cooperation with ASAIHL, Commission on Higher Education, Ministry of Education, Thailand, Council of Universities of Thailand and SEAMEO RIHED. While this is a gathering of colleagues and co-workers in education, allow me to share with you some excerpts from the Preamble of the Charter of the Southeast Asian Ministers of Education Organisation which underlines the purpose for this oneday seminar: • The Peoples of Southeast Asia desire to attain the benefits of peace, prosperity and security through an enlightened citizenry. • We recognise the forces and the challenge of change in the contemporary world. • We are anxious to provide for constructive direction to these forces of change. These three lines summarise the importance placed by SEAMEO in a seminar like this. In wishing to attain peace, prosperity and security, our organisations tirelessly work within our fields of competence towards developing an enlightened citizenry, not only for one country but for the Southeast Asian region as a whole. In today’s context, competitiveness is considered at various levels, not only in terms of a firm, enterprise, country or region, but in individuals as well. We do not measure our performance in terms of the country or the region, but we use global standards to be able to thrive in a globalised business environment. In “recognising the forces and challenges of change,” we continually scan the horizon and seek out patterns and trends for development. We constantly seek to understand and explore emerging concepts and trends. In addition, our Organisations bring together the leading minds in the academe and other sectors, the stakeholders, government agencies and private corporations - just as we are doing today. 2 Finally, not only do we take time to reflect on these concepts and trends, but we bring together the various players in order to “provide constructive direction” to these forces of change. In today’s seminar, not only do we listen to the ideas and experiences of experts, but from the ideas shared, we endeavour to leave you with a clear purpose and direction for the succeeding steps to take in your organisations, agencies, business firms and universities. This is not only a forum for discussion - we hope to catalyse action and help influence directions of institutions and agencies. Colleagues, Ladies and Gentlemen: We feel privileged to work side by side once again with the other organisers in realising this one-day seminar and in making another contribution in human resource development in Southeast Asia. On behalf of the organisers, we would like to reiterate our utmost appreciation to our distinguished speakers and presenters who were able to be here and share with us their experiences and to welcome you all to this one-day of learning and sharing ideas on human resource development. Thank you. 3 OPENING ADDRESS Prof. Dr. Pavich Tongroach Deputy Director of SEAMEO Secretariat, Mr. Abdul Wahid Bin Sulaiman, President of Council of University Presidents of Thailand, Prof. Dr. Adulya Viriyvejakul, Secretary-General of ASAIHL, Assoc. Prof. Dr. Ninnat Olanvoravuth, Director of SEAMEO RIHED, Dr. Padoongchart Suwanawongse, Distinguished guest speakers and participants, Ladies and gentlemen, It is my great pleasure to be present at the gathering of scholars and academics at the Regional Seminar on Human Resource Management for Global Competitiveness jointly organised by ASAIHL, SEAMEO, SEAMEO RIHED, Council of University Presidents of Thailand, and the Commission on Higher Education today. On behalf of the Royal Thai government and the Commission on Higher Education, I would like to extend my warm and cordial welcome to all distinguished speakers and participants. The world is now truly the global village it was once envisaged to be. Countries have become inter-connected and interdependent and this will continue in the future. At this crossroad, we have been facing many challenges which have had impact on our lives and societies. The first challenge is the impact of globalisation. The globalisation process has brought with it numerous benefits, especially for those countries that have been able to take advantage of the market liberalisation and technological breakthroughs. For the less developed countries globalisation has been fraught with difficulties and seemingly insurmountable challenges, marginalising those less prepared even further. Our second challenge is the rapid development of information and communication technology. The world gets much smaller through innovation and discoveries employing new technologies. E-commerce will operate nationwide in the near future and bring about benefits to both manufacturers and consumers. However, the instant and almost unlimited access to information is powerful for those who take advantage of the best of what is available. The third movement that I see as another big challenge is trade and investment liberalisation and facilitation. An open and free trade environment will create opportunities for increased international investment and trade. This will result in new avenues and challenges for every kind of enterprise which will allow customers to enjoy greater choices and better quality products. The targeted goals toward trade and investment liberalisation and facilitation both in WTO and APEC frameworks, once realised, will foster mobility of workforce within and across the region. These challenges have made work more mobile, capable of being performed in different parts of the world without the need to actually set up physical facilities in other countries. They also generate the greater demand for human resource management in order to flourish the country’s comparative advantage based on knowledge, innovation, skill and productivity. Our new generation, therefore, needs to develop their full potentials in order to stay competitive in the global market and be able to reap the benefits of globalisation. 4 At regional level, efforts have been made to build the capacity of human resource to enable them to better serve the new economy and the knowledge-based society. The projects on APEC Engineer and APEC Architect have reflected the concerns of countries in Asia and the Pacific for the need to prepare professionals to work productively in an international environment. Registration of engineers and architects has been targeted based on the qualifications framework agreed by the participating economies. By so doing, mobility of engineers and architects across country and region would be facilitated. The ASEAN University Network Southeast Asia Engineering Education Development Network or AUN/SEED-Net in short is another example of the joint effort between ASEAN and Japan to produce qualified engineers to serve ASEAN’s industry-driven societies. Thailand has shared her concerns with the rest of the world on the necessity to produce and develop human resources to well respond to the global challenges. A number of initiatives have been under way to upgrade the capacity of our workforce. Emphasis has been put on the production of graduates in sciences and technology and the niche areas of the country namely Food, Automobiles, Software, Tourism, Fashion, Graphic Design and Animation, and Furniture. The production of 700 medical science graduates per year for the period of 10 years is also targeted to respond to the country’s health care demand. In addition, the production of 20,000 Ph.D. graduates especially in Nanotechnology, Bioinformatics and Neuroscience is considered necessary for Thailand to stay competitive in the world community. As for students, a number of projects have been implemented to enable them to become the quality citizens. The Students Volunteer for Community Development Project aims at allowing university students and faculty to have hands-on experience through participation in a number of community development programmes with a small allowance being provided. By working closely with the community, students are well aware of the problems faced by the community and be able to exercise their critical thinking and come up with ways and means to solve the problems as well as recommendations on the future community development plan. Cooperative education programme has been initiated to foster links between higher education and the world of work and other parts of the society. The programme integrates theory and on-the-job training by taking into account trends in the world of work in economic, business and industrial sectors in order to respond to the requirements of the labor market. The ultimate goals are to develop entrepreneurial skills and to facilitate employability of graduates. Recently, the Commission on Higher Education has pushed forward a project on University Business Incubator. The project will serve as the driving force for the establishment of a start up company which could later be developed into spin off companies. UBI will not only foster university-industry linkages but also equip the students with entrepreneurial skills. UBI is categorised into key clusters targeted in the country’s development plan to ensure that the project will make a significant contribution to the country’s economic competitive capability. Those clusters are Food, Health, OTOP, Automobiles, Software, Microchips and Electronics, Nanotechnology, Tourism, Science for Society, Teaching and Learning Modern Technology, Textiles and Fashion, and Energy. 5 Distinguished participants, ladies and gentlemen, as the world is moving toward the molecular economy, higher education institutions should play a role in helping identify the challenges brought about by such movement and create the body of knowledge as well as produce graduates to well respond to the world’s changing demand. We are all well aware that quality human resource is the key to the country’s growth and sustainable development. Our mission to produce graduates should therefore correspond to the country’s development goals taking into account the national shortcomings and global challenges. To allow our graduates to make greater contribution to our society, it is imperative that they are nurtured in the environment which encourages them to exercise their critical thinking and creativity. R&D is a must if we would like to stay on the competitive edge. Extensive links with the industry needs to be forged and infrastructure be provided to create new knowledge and innovation. To survive in the digital society, our new generations need to catch up with the advancement of ICT and technologies and have an ability to master those skills. This is another challenge for higher education institutions to address the issue and help bridge the digital divide. Distinguished participants, ladies and gentlemen, success or failure of an organisation depends much on the leadership of its CEOs. We have seen the failure of multinational firms resulted from the lack of leadership. Building leadership for our younger generation should therefore be among our prime responsibilities and concerns. I have a high hope that this seminar will ignite some thoughts and stimulate new ideas leading to the desirable ways to manage our human resources wisely and productively. May I take this opportunity to express my appreciation to SEAMEO, SEAMEO RIHED, ASAIHL and the Council of University Presidents of Thailand for organising this thought provoking event. On this note, I take great pleasure to declare open the Regional Seminar on Human Resource Management for Global Competitiveness. I wish you all every success in your deliberations. Thank you. 6 PROCEEDINGS OF THE SEMINAR I. Background The institutional strength of the Southeast Asian Ministers of Education Organisation (SEAMEO) is its broad functional network of linkage institutions and organisations covering a variety of interest areas and a broad geographic scope. The value placed on these networks and linkages is evident in adopting “establishment of national and international linkages” as one of the strategic goals for the Organisation. The operational linkage with the following organisations provided the backdrop to work with these organisations in developing awareness of and appreciation for human resource development as a strategic area of interest for key agencies/learning institutions in the region: • Association of Southeast Asian Institutions of Higher Learning (ASAIHL) • The Commission on Higher Education, Ministry of Education of Thailand • The Council of University Presidents of Thailand SEAMEO, through the SEAMEO Secretariat and the SEAMEO Regional Centre for Higher Education and Development (SEAMEO RIHED) thus served as co-convenors of the Seminar. The organisations share the concern to address an often articulated need of Southeast Asian academics and industry leaders for information on current trends in human resource management. Global competition is one of the realities executives and enterprises in the region must recognise. Thus the need for an effective human resource management system that responds to the emerging globalised environment finds resonance not only among the practitioners in the private sector but also those in the academe concerned with professional preparation of future workers. Thus, the one-day regional seminar was conceived to explore human resource development issues in the context of global competitiveness with focus on the rapidly changing Southeast Asian environment. II. Seminar Overview Beyond the high-level academic discussions, participants in the seminar were exposed to current methods for implementing human resource management strategies in order to compete in the global arena. The seminar thus covered the emerging development trends, particularly technological change and globalisation as they were appreciated and managed in government (Thailand and Indonesia) as well as in the education and corporate sectors. Participants had an opportunity to learn best practices, new strategies with human resource solutions in a stimulating way by discussing current issues and comparing alternative solutions in order to apply practical lessons to their organisations’ challenges. The one-day seminar, jointly organised with ASAIHL, the Commission on Higher Education, Ministry of Education of Thailand, the Council of University Presidents of Thailand and SEAMEO Regional Centre for Higher Education and Development (SEAMEO RIHED), featured key presentations by eminent speakers from the region and beyond representing leading organisations in education, international business, and national policy. 7 The specific aims of the seminar were to: 1. Create a deeper understanding of current trends on human resource management for universities and institutions of higher education among educators, policy makers and other key stakeholders; and 2. Enable the participants to gain an appreciation of private sector involvement in improving delivery of quality higher education. The seminar brought together some 170 participants from 5 countries representing universities and institutions of higher learning in Thailand, regional and international organisations, government agencies and private corporations. The seminar featured four (4) key presentations by eminent speakers as well as speeches by representatives of the organisers responsible for convening the seminar. All sessions were held in plenary, with a single presentation followed by a brief discussion among the participants. A synthesis of the core presentations was presented at the end of the seminar. The detailed programme of the seminar is shown in Appendix I. III. Opening Formalities Mr. Abdul Wahid bin Sulaiman, Deputy Director of the SEAMEO Secretariat for Programme and Marketing made the welcome remarks on behalf of Dr. Arief S Sadiman, SEAMEO Secretariat Director. In welcoming the participants, recalled the purpose for the establishment of SEAMEO, one of the seminar organisers, as a regional forum for cooperation in the areas of education, science and culture. He underlined the key phrases as enshrined in the Preamble of the SEAMEO Charter, wherein the countries of Southeast Asia have pledged to work together by (1) recognising the forces and challenges of change in today’s world, (2) working as a forum to provide constructive direction in the changes taking place, and thus (3) attain the benefits of peace, prosperity and security through an enlightened citizenry. The seminar, he emphasised, was one such opportunity to collectively bring together the leaders to share views and ideas and guide the direction of future developments in the field of human resource development given the development trends in the region and beyond. Prof. Dr. Pavich Tongroach, Secretary General of the Commission on Higher Education, Ministry of Education of Thailand, was invited to give the Opening Address in the Seminar, wherein he emphasised the emerging reality of the “global village” with the interconnectedness among economies and societies, particularly in Southeast Asia. Prof. Dr. Pavich reported that Thailand has to manage trends, such as globalisation, trade liberalisation, the mobility of the workforce, the shifting nature of the workplace and the locations of work enclaves, among others. As a consequence, the country has to effectively manage the changing nature in the demands for services and roles of higher education institutions. He cited the initiatives for managing the shifting situation, such as the development of university-business incubators, community work to provide hands-on experience for students, amongst other programmes that are being put in place. Expressing hopes for a fruitful exchange of ideas during the seminar, he officially declared the seminar open. 8 IV. Paper Presentations and Synthesis The regional seminar consisted of four (4) principal presentations: • Meeting the Changing Demand of World of Work: Challenges for Human Resource Management Prof. Dr. -Ing Wardiman Djojonegoro Chairman, Foundation for Human Resource Development in Science and Technology, The HABIBIE Center, Indonesia and Former Minister of Education and Culture, Indonesia • Education for Global Competitiveness Prof. Dr. Wichit Srisa-an, Member of the Parliament Chairman of the House Committee on Education, and Executive Vice President of Chulabhorn Research Institute, Thailand • Human Resource Management Revisited - A Thai Reflection and Perspective Dr. Krissanapong Kirtikara President, King Mongkut’s University of Technology, Thonburi • University-Business Partnerships: Human Resources for a Global Skills Market Mr. Andrew McBean Managing Director, Microsoft Thailand Limited Prof. Dr. Djojonegoro outlined the global context of change as manifested in the following phenomena noted in Indonesia: (1) changes in the demography and the composition of the workforce, (2) changes in the work environment, (3) shifting trends in technology, political environment, the economy, and (4) accelerated developments in science and technology. Against this background, the presentation focused on Indonesia’s initiatives for reform in response to the shifting demands of society and the world of work. One of the key initiatives launched along these lines was the Match-Link Programme which was featured as a core mechanism for aligning the services of education institutions in Indonesia with the needs and concerns of the workplace. Prof. Dr. Wichit covered Thailand’s education reforms by first summarising the broad reform context taking shape in the country. Education was part of an over-all environment of reform which had its roots in the national political and bureaucratic/administrative changes adopted in the national development agenda. The evolving knowledge-based economy and the realisation of current and future competition faced by the country in key fields animated the reforms in education. Prof. Dr. Wichit walked the participants through the relationship observed between the components of the knowledge-based economy, competitiveness and national development. Education reform was focused on the need to address the following problems: • Quantitative concerns that relate to access to education and services, • Those that concern quality which translate to relevance of the curriculum, appropriate learning content and materials, teaching/learning approaches and management systems, etc., • Issues concerning efficiency that cover the use of resources and sustainability of education and training efforts, and • Effectiveness concerns that are associated with the results of education services. Reform in higher education served as a driver for the evolution of a knowledgebased economy with its evident impact on the shifting concerns world of work. 9 Dr. Krissanapong Kirtikara, President, King Mongkut’s University of Technology in Thonburi reviewed the transformation of education and manpower in the region over the past two centuries. Her also presented an analysis of the drive towards modernisation and industrialisation that countries have embarked upon over the past four decades, underlining the impacts on human resources, the urban-rural divide, and implications of certain policies relating to investment and industrialisation. Dr. Krissanapong’s analysis delved deeply with emering relations with China as a major economic and political force in the region. He later expounded on current thinking on education and learning as they impact on human resource development, drawing on the Multiple Intelligences theories and recent advances on studies in brain-based learning and how they influence human resource development trends. Mr. Andrew McBean presented current trends opportunity areas for education development through cooperation with the corporate sector. He cited, as an example, the recent cooperation between Microsoft Corporation and UNESCO for application of ICT in furthering Education For All. Mr. McBean presented the case of Microsoft global learning initiatives such as the Microsoft Academic Alliance Programme as a mechanism for cooperation to meet the expanding needs and demand for new and innovative education services. V. Synthesis and Summary Prof. Dr. Chira Hongladarom, Secretary General of the Foundation for International Human Resource Development presented a synthesis of the major issues and ideas covered during the seminar. Drawing from the issues covered by the different speakers, he noted that education reform and change could come not only through change in structure, but they become for meaningful as change pervades the system through people and people’s behaviour. He recommended that beyond the one-day seminar, the results, ideas and action points discussed should be disseminated to a broader audience to sensitise HRD practitioners and educators as well as policy makers and opinion leaders to the nuances of education and learning as a means for improving quality of human resources. It was noted that the current seminar dealt mainly with the supply side, i.e., the education sector. Human resource development for competitiveness calls for an understanding of the demand side, and how development with a human face can be made operational. Adding in his thoughts to those shared by the previous speakers, Prof. Dr. Chira expounded on his four components of learning (learning methodology, learning environment, learning opportunities and learning communities) and how they can be brought together to achieve desired results in education. Building on human resources as human capital in national development, he further expounded on five (5) further dimensions of human capital development (innovation, creativity, cultural capital, emotional capital, and knowledge). VI. Closing Formalities Representing the agencies that collaborated to organise the seminar, Assoc. Prof. Dr. Ninnat Olanvoravuth, Secretary General of the Association of Southeast Asian Institutions of Higher Learning (ASAIHL) delivered his brief closing remarks. On behalf of the organisers, he expressed his thanks and appreciation for the contributions of the speakers who shared their ideas and thoughts on a very important topic. He cited, in particular, Prof. Dr. Wardiman Djojonegoro who traveled to Bangkok for the seminar. 10 The organisers also thanked the participants, particularly those who came from other countries as well as those who traveled from different provinces and cities in Thailand. With hopes for a similar support and participation in future seminars and further action on the action points identified, the ASAIHL Secretary General formally brought the seminar to a close. 11 MEETING THE CHANGING DEMAND OF WORLD OF WORK: CHALLENGES FOR HUMAN RESOURCE MANAGMENT Prof. Dr.-Ing Wardiman Djojonegoro ABSTRACT The paper discusses the role of Higher Education (HE) in a developing country. First it mentioned the broad aims of higher education in expanding and improving quality of HE in a country, as well as how to make higher education a priority for the respective governments. Subsequently the global trend was considered, where a distinct trend in a workforce is needed which is based upon knowledge and science and technology, which will make the role of higher education more important. The close linkages in finance, economy and politics between countries in a global world poses also new challenges for higher education. Problems of implementing these challenges and in catching up through will be discussed next. Also the difficulties encountered in implementing and accomplishing these aims. Lastly some recommended actions for development of higher education is mentioned, with a short explanation on the policy of link and match in Indonesia. Introduction Higher Education Development (HED) is a task that needs constant improvement. This Seminar, organised by ASAIHL, is a good place to discuss specific problems of higher education development that are common across the developing world, where over 80 per cent of the world’s population live. The discussion on higher education development, its aims and potential solution, should be reviewed from different standpoints: from the public policy maker, the government level, the stakeholders (Universities, public and private), and the regional community. This meeting could help transform the dialogue into an action plan that is adapted to each country’s needs. It is sincerely hoped that this Seminar could be the starting point for higher education reform, with details on how that reform should be carried out. This paper discusses the management of higher education in a broad sense: • Political management; • Ministerial level management; and • University level management. The first part review the general aims of higher education, followed by the challenges to higher education in the era of globalisation. Subsequently deliberations on the problems of higher education and the recommended practical solutions. I have put at the end a short treatise on the link and match policy in Indonesia, when I was the Minister for Education and Culture. 12 General aims of higher education development The broad aim for higher education development in developing countries is to: • Expand the quantity of higher education and access of population to higher education, • Improve the quality of higher education, • Make this effort a top government development priority. In fulfilling this higher education action, the points that should be considered are: • • • • In a global economy, specialists are increasingly in demand in all sectors. Increase through higher education the number of students with specialised skills, Access to higher education from all parts of the population (special programme for students from disadvantaged backgrounds), Higher education should be able to generate a body of students with a general education that 9 Encourages flexibility and innovation. To be able to adapt to the continuous change of economic and social structures in the fastchanging world. 9 Besides teaching students the necessary knowledge, also create a system that make it possible : to keep their knowledge up-to-date, refresh their skills to conform to the economic environment changes, build a strong system, both at higher education and outside higher education as an independent entity, to assess, transfer, develop, and create new knowledge more efficiently and rapidly. 9 Catch up with Science and Technology by increasing the higher education in science and technology, and increasing the amount and quality of in-country research. Global World There is an inevitable trend in the world: it changes fast, and it becomes more global. These trends are: Demography and workforce: the existing workforce of today from 16-60 years old, have had their training from experience and technology of 5 to 40 years ago. The fast change of the economy necessitates a continuous adaptation of this workforce to cope with technological and process changes. The problems encountered are: • • The huge number of workforce involved ( and to be retrained), and Change of manufacturing process in the future. There is a distinct trend in the manufacturing sector changing from a manual work with low added value to a knowledge base with high added value. In the future knowledge based industries will be the foundation of economic progress in every country. It is unimaginable how millions of workforce could be retrained into a knowledge based process. 13 Another evident tendency is the inevitable trend from manufacturing industries to service industries. Countries with knowledge based human resources could adapt faster to this new service industry process. An outstanding change in the global era is the fact that economic and finance become regionalised and internationalised. As a result economic and finance are closely connected between countries, and from regional become international entities. This will create a unique challenge to each country, as the rise and fall in economics will be closely interlinked (as the monetary crisis in 1997 -1998 showed to us). Science and Technology make great leaps. The last twenty years witnessed an accelerated development of S&T more than the last 100 years. Countries who master S&T are now at the vanguard of progress, while developing countries have to catch up not to be left behind. Especially information technology and others like biotechnology (gene technology) made great jumps forward. All these changes took place in a very fast manner, and leading to extraordinary transformation in the way we live and work. In the globalisation era knowledge becomes an important factor in the economy, in the world of work and in our lives. Consequently higher education becomes an important factor to realise this know ledge society, because: • • A higher standard (degree) is the basic qualification for many skilled (read: knowledge based jobs). National competitiveness is highly dependent on the outcome of higher education. Catching up in the Global world, challenges of higher education in the developing world Countries in this globalisation era not to be left behind and to catch up with the world, then needs: • • • • To create through education and training, as fast as possible, a broad based, skilled, flexible and technology-literate work force, To utilise the knowledge generated within (the workforce) in activities that yield the highest economic returns, To raise the spread (access) of higher education in the country’s economy, and To constantly train the workforce into knowledge based mode. Misperception on the role of higher education in the Global World As the role of higher education in preparing a country in a global competition become more important, this will create significant challenges for the developing world. Unfortunately there is still a certain misperception in these countries concerning higher education: • • • Many governments gave to higher education relatively low priority, witnessing the low funding, Donors have low interest in funding higher education. An economic analysis showed that public investment in universities and colleges brings smaller returns compared to investment in primary and secondary schools, and A strong belief that higher education aggravates income inequality in the country. 14 These factors contribute to the fact that the higher education in most developing countries has great difficulties to develop in the right direction. • • • • • Higher education is not given the proper role in preparing the workforce in the future knowledge era. Although the number of students keep rising (50% of students live in developing countries), and a higher quality is demanded, universities are still under-funded. Faculties are mostly under-qualified, poorly motivated, and poorly rewarded. Laboratories are not equipped properly. Students are badly taught and curricula under-developed. It can be concluded that • • Higher education in many developing countries will need to do hard work: o to have the attention of policy makers, o to develop or maintain their position, and o to catch with the higher education in developed countries. Currently, in most of the developing world, the promotion for development of higher education is not fully realised. Practical actions In the higher education development there are a number of areas where immediate, practical action is needed. These include: • Funding: 9 Through a variety of funding: from public, private sector, philanthropy, and of course from the students. 9 The main aim is to maximise the financial input of these sources. to have a consistent and productive public funding. • Managing: The main problems of higher education in developing countries are: 9 a transparent and accountability of higher education financing, 9 adoption of proven set of principles of good governance, 9 promoting the implementation of better management, and 9 more effective allocation of limited resources. • Assets: 9 consists of both physical and human capital, 9 adopt processes for the more effective use of physical and human capital. • Curriculum: 9 development of curricula in science and technology, and general education; 9 development of highly trained specialists and broadly educated generalists in general economics; 9 flexible curriculum and education system, adapted to the needs of the world of work (link and match). 15 • Science and technology: 9 steps to new technologies to be taken, to connect developing countries to the global intellectual mainstream. 9 adapt curriculum to the S&T world. Problems in implementation The difficulties in implementing and accomplishing these aims are many: • • • • • In the political field or level: many competing demands for public money. In the ministerial level: the needed Action will need creativity and persistence. In the strategic planning: A visionary view of what higher education would achievement or attain. In the implementation inside higher education: combination of good better planning and higher standards of management. Networking with other stakeholders: Combining the stakeholders, public and private and international higher education community in a coordinated effort, for potential dominant position and leadership. Recommended actions for development of higher education It is advised that • Every country should establish clear goals, to be presented to the policy makers 9 first is to view the higher education system as a whole, determining what each part can contribute to the public good. • The goals could be debated at the national level, focusing on 9 the expectations of higher education delivery to the respective country. 9 taking clear account of the challenges of implementing and the future. • The analysis of higher education systems offers the ability to balance strategic direction with the diversity of higher education systems This diversification is the result of: 9 to increased demand for higher education, this has brought new players (especially from the private sector) into the system and encouraged the appearance off new types of learning institutions, 9 who brought new ideas and motivations into the system, 9 induced alternative sources of funding, 9 make increased competition, and 9 improved quality possible. Problems encountered However, this intention could not be materialised if • • • The diversification continues is unplanned and not focused. Main (first core) qualities of higher education is not established and developed. The main qualities are: 1. sufficient autonomy to the universities; 2. governments to provide clear supervision, (but not day-to-day management); 3. to allowed institutions to develop to their strengths and serve different needs; 4. competition with other national projects or within the higher education itself for: 16 funding from public or private funds, professional faculty staff, assuring students cooperation, human and physical capital with other economic activities, and knowledge and ideas. 5. Promote increased openness, Create, a ‘learning center for all’ where facilities computers, libraries, laboratories are open to any and all students; Encourage higher education institutions to develop knowledge (and revenue-) sharing links with business; Higher education make a regular dialogue with society for a stronger democracy and resiliency of the economy; Encourage internationalisation. 6. The higher education market will not voluntarily conform to the system. Markets are profit oriented and would not take the courses basic sciences or the humanities, which are also essential for national development. These important faculties will be left, unless encouraged by leaders in education or the government. 7. Governments should develop a new role as supervisors of higher education. The government could establish the needed parameters, while specific solutions could be left to the creativity of higher education professionals. In would be advisable, that the report could be aimed for wide distribution to the country’s policy makers. It should raise the awareness, that • • Higher education is essential for coping with the globalisation future, and Higher education is important for the country and should be given priority. Link and Match Policy During my tenure as Minister for Education and Culture (1993-1998) of Indonesia, I initiate the LINK and MATCH policy. Under this policy: • A dialogue is established at the local level between school administrators, government officials, and industries on the skills adequacy of graduates in view of work place requirements. This LINK and MATCH policy is considered extremely important: • In order to provide timely feed back to the school system, • It took a long time to develop properly qualified manpower, and improvements in our industrial infrastructure, as a result of the use of science and technology, are taking place very fast. With respect higher education there is dire need to focus on the question of: • How the graduates of universities MATCH the requirements that employers have for such graduates. • Educators, who frequently themselves have very limited industrial experience, need to rethink the basic specifications of the “products” they deliver. • Employers who are using these “products” need to be transparent on what product specifications will best fit their own objectives in establishing their work force. 17 The need to LINK with each other. Major impact of LINK and MATCH policy on: • • • The type of courses, subjects and curricula that students are required to take. The educators who should have the courage to change the substantive content of that what is being taught. The curricula of new generations are not necessarily taught in the same way that the teachers were taught when they were students. In short, this principle of LINK and MATCH represents a jolt to a world where education can easily become a goal in and by itself, oriented towards obtaining credentials but less focused on job requirements after graduation. The discussion on LINK and MATCH can easily • • • Degenerate in a nice discussion of principles, without much recognition of the real world. To embark on a process of continuous improvement for higher education, involving educators and employers, it is essential: to recognise the status quo of current systems. to know where to start from, because it is only in the detailed analysis of the current system that we can find the reasons why we are not satisfied with the status quo. In this regard, it is important, that a broad brush national-level type of analysis might not give the answer to the question of what it is that stands in the way of every higher education becoming a center of excellence in its own right. Ladies and Gentlemen, I am aware that I have covered today a great many issues related to the challenges of higher education development in general, and higher education management in particular. I hope however that I have also been able to convey to you the overall picture of higher education in developing countries, and the need to work hard to meet these challenges. Much remains to be done and to be catch up in the area of higher education development in developing countries. We still need more of discussions like this, not only with the stakeholders themselves, but with the policy makers, decision makers at the Ministry, and with donors. At this point I am confident that we representing the developing nations will be able to do so, not only through our own efforts but also together through organisations like ASAIHL. Thank you very much. 18 EDUCATION FOR GLOBAL COMPETITIVENESS Prof. Dr. Wichit Srisa-an Distinguished Participants Ladies and Gentlemen, It is a great pleasure to share with you my thought on this topic “Education for Global Competitiveness”. I will present the general framework first and then will focus on strategies and guidelines of higher education reform in Thailand. 1. Thailand in the Decade of Reforms Ladies and gentlemen, We are in the era of globalisation. Its process has and will continue to shape the world. It has created new political, economic and social orders under these rapid changes, countries and states have to seek both cooperation and competition. Information and communication technology (ICT) becomes the very important tool connecting people from different parts of the world. The exchange of date and information is so rapid and convenient that we feel we live in the borderless world. The world community is facing two challenges: one is the rapid changes and the other is intense competition. Countries around the world have to be prepared for these challenges. They have to strengthen their abilities for self-reliance and competition. A drastic change in the name of “Reform” becomes the urgent national agenda of many countres, including Thailand. In the past 10 years, Thailand has carried out three major reforms: political, educational, and bureaucratic. 1.1 Political Reform This is the most important one because it is the foundation of the other two reforms. On the 11th of October B.E. 2540 (1997), the Constitution of the Kingdom of Thailand was enacted. This so called “people-version” Constitution opened up a new chapter of history. The Constitutions was drafted by the Constitution Drafting Council consisting of 99 members elected by the people. This people-elected body utterly produced a new constitution that truly reflects popular wills on political stability, democratic principle as well as good governance as new benchmarks for a better society in which voices of all walks of life will be heard and effectively responded. 1.2 Education Reform This is the result of the new Constitution. Section 81 stipulates the frameworks for education reform as follows: The State shall provide education to achieve knowledge alongside morality, provide law relating to national education, improve education in harmony with economic and social change, create and strengthen knowledge and instill right awareness with regard to politics and a democratic regime of government with the King as Head of the State, support researches in various sciences, accelerate the development of science and technology for national development, develop the teaching profession, and promote local knowledge and national arts and culture. 19 The Constitution called for law relating to national education. The National Education Act B.E. 2542 (1999) was enacted and became effective on August 20, 1999. This act sets the framework for education reform of all types at all levels and of the whole system. As the result of this act, the Ministry of University Affairs and the National Education Council have been consolidated to form the new Ministry of Education. 1.3 Bureaucratic or Administrative Reform To modernise the administrative system of government organisations in line with political reform, Thailand has effectively implemented bureaucratic reform since October 2, 2003. Many Ministries have been restructured and new Ministries have been created. There are totally 20 Ministries now. Among new Ministries are: Ministry of Tourism and Sports, Ministry of Social Development and Human Security, Ministry of Natural Resource and Environment, Ministry of Information and Communication Technology, Ministry of Energy, and Ministry of Culture. New ideas and approaches about management such as the concept of Chief Executive Officer (C.E.O.) Administrative Integration and Result-Based Budgeting are adopted to enhance efficiency and effectiveness of public administration. These three major reforms were carried out almost at the same time by the Acts of the Parliament. It was the joint responsibility of the legislative and administrative authorities. It has been the national agenda in the last ten years. Therefore, the present decade, it is the Decade of Reforms for Thailand. 2. The Knowledge Revolution The modern world is a world of knowledge-based development fundamental determinants of global competitiveness depend on access, creation, and utilisation of knowledge. They are also determinants of the level of development. Knowledge is, therefore, a dividing line and also a gap between advanced countries and developing countries. As knowledge increases, the gap is widen. Developing countries are lagging far behind. (See the Table) They need strategies and knowledge management in order to benefit from knowledge revolution. They have to develop knowledge-based economy through an access, creation, and use of knowledge. From Knowledge revolution, developing countries can tap, adapt, and adopt knowledge from abroad. Knowledge could be created and developed to meet special needs of the country. Knowledge-based economy consists of the following important components: (1) Human Resource Development, (2) Research and Development, (3) Dynamic Information Infrastructure, and (4) Science, Technology, Innovation. Human resource development is required to produce knowledge workers for the knowledge-based economy. Research and Development is the foundation for access, creation, and use of knowledge. ICT is needed for easy access and dissemination. Science, technology and innovation are the sources of new quality products and services. These components are necessary for the knowledge-based society. 20 Table: Hypothetical status of advanced countries and developing countries regarding the level of development of knowledge-based economy and the level of competitiveness Developing Countries Advanced Countries Components Human Resource Development Research and Development Information Infrastructure Science Technology, Innovation Level of Development Level of Competition } High Level of Development Low Low High High High L Low Low Low Level of Competition } Low The driving force moving these four components is education. But only quality education can be the driver. Therefore, we need education reform for the development of knowledge-based society. 3. Education Reform for Development 3.1 Problems Since the past decade, Thailand has accumulated problems of education for development that could be classified into four dimensions: quantitative, qualitative, efficiency, and effectiveness. On Quantitative The problems of student number are due to the lack of educational opportunity. The gap is between the rich and the poor, the advantaged and the disadvantaged, the rural people and the city people. The direction for reform is to provide life-long education for all. On Qualitative This is concerned with curriculum and instruction. Teaching and learning process must be reformed. The curriculum must cover not only universal knowledge but also Thai and local wisdom. Teaching must be student-centred. Rote learning must be replaced by training in thinking process, analytical, and problem-solving skills. Quality assurance system, both internal and external, must be implemented. Wherever the students are, in remote areas or in urban communities, there must be an assurance of quality and standards. On Efficiency In the past, decision-making power was centralised. Future direction is to decentralise to schools. School-based management and community participation have to be implemented in order to enhance efficiency. 21 On Effectiveness The concern is with the cost-effectiveness and the quality of education. Budget allocation has to be shifted from supply-side to demand-side in order to get higher returns on investment in education. The most important aspect of effectiveness is the quality of graduates. In the world of competition and globalisation, we need knowledge workers and graduates who can function as global citizens. Education must aim at the development of these desirable abilities. 3.2 Directions Directions of education reform for development are as follows. On the Development of Potentiality and Quality of the Thai People. Important measures include: (1) (2) (3) (4) Extending compulsory education from six to nine years, Providing basic educational opportunity for 12 years free of charge, Providing vocational training and life-long education, and Reform of teaching and learning and implementing quality assurance . On Human Resource Development. Important measures are: (1) Reform of vocational education, and (2) Reform of higher education. Human resource development should aim at producing quality knowledge workers in sufficient numbers. On Research and Development. In order to create knowledge, innovations, and technologies necessary for knowledge-based society, following measures are important: (1) Support and strengthen research and development of higher education institutions, government agencies, and private sector. (2) Mobilise resources and promote investment in research and development by using tax exemption as incentives or other measures as appropriate. 4. Strategies and Guidelines for Higher Education Reform in Thailand Ladies and gentlemen, Let me focus now on higher education reform in Thailand. Higher education is most concerned with global competitiveness because it produces knowledge workers, conducts research, develop innovations, and technologies necessary for the development of knowledge-based society. Aims and strategies are important in launching the reform. 4.1 Aims of Higher Education Reform (1) Higher Education as a Driving Force. Higher education is to serve as a driving force for the development of knowledgebased society. Higher education is to be a mechanism for national development in all dimensions: economic, social, political, cultural and environmental. It is also a driving force for innovations that will lead to national self-reliance and enhancement of global competitiveness. 22 (2) Higher Education as an Academic Pool. Higher education is to be the source of knowledge and wisdoms of the Country. Thai and local wisdoms have to be promoted. Basic, applied, and policy research have to be supported, disseminated, and used for the improvement of quality of life, community development, and the development of business, industry, public enterprises, government agencies, and private sector. (3) Higher Education as a Producer of Qualified Graduates. Higher education institutions are to produce qualified graduated to meet the needs and demands of the society, particularly in the fields of science and technology. In the globalised era. They are also expected to produce graduates who can function as global citizens. (4) Higher Education as an Institution of Good Governance. The aim is to support institutional autonomy and academic freedom of higher education institutions. University management must be flexible efficient, effective, and transparent with accountability to and under the supervision of the governing body. 4.2 Strategies for Higher Education Reform 4.2.1 Structural and Administrative Reform. Followings are necessary measures. (1) The state makes clear policies, objectives and plans on manpower requirements, research and service based on analytical studies and policy research. This will be the framework for higher education development. (2) State higher education institutions are urged to be autonomous. This is to ensure efficiency, effectiveness, and flexibility. Specialised higher education institutions remain under the jurisdiction of government agencies supervising them. The principle of institutional autonomy should be observed by these institutions. (3) Government supervision will be mostly on the direction of policy, budget allocation and quality control. Greater emphasis will be placed on followup, assessment, and post auditing. (4) Promote networking, both vertical an horizontal, of higher education institutions so that they can collaborate on various programmes and activities. Regional grouping should be promoted so that higher education institutions in the area can form a cluster to work for regional development. Higher education institutions should be classified into deferent types according to their specific missions and functions, such as degree and non-degree granting institutions, teaching VS. research universities. This would allow them to develop into centres of excellence in their own fields. A group of universities with high potentiality should be developed to join the rank of World Class University. 4.2.2 Financial Reform. (1) There should be an agency responsible for setting up the criteria and recommend budget allocation for state higher education institutions. The agency should be public autonomous organisation under the supervision of a committee consisting of eminent persons. (2) Shift financing of higher education from supply-side financing to demandside financing to demand-side financing. 23 (3) Cost-sharing by learners should be implemented with consideration of appropriateness and justice. The present student loan scheme should be improved for its efficiency. Income Contingent Loan (ICL) or other measures for the disadvantaged and specially gifted students should be considered. (4) Budget allocation should be based on per head expenditure and distributed as general subsidies to higher education institutions. Consideration should be given to missions, productivity, and costs. Performance-Based Budgeting (PBB) is to be adopted and agreements or contracts are to be made with higher education institutions in order to receive the budget from the state. (5) Promote higher education institutions to mobilise resources from different sources such as tuition fees, donations and research grants. This would strengthen their financial integrity. 4.2.3 Manpower Production and Providing Educational Opportunity. (1) Support higher education institutions, particularly for the selectiveadmission institutions, to product graduates in the fields of manpower shortages and necessary for national development, particularly in science and technology. The production and development of teaching staff in science and technology is also a must. Persons with special ability should be supported and developed to their full potentiality. New fields of studies necessary for the development of knowledge-based economy such as Nanotechnology, Bioinformatics, etc., should be developed. (2) Develop flexible and diversified programmes to meet the needs of various groups of people. Encourage credit transfer among colleges and universities. (3) Provide educational opportunity for informal and non-formal education through regular and non-regular classes. Programmes should be responsive to the market needs of people and communities. The state should oversee only quality and standards. (4) Use ICT to provide educational opportunities to the people at anytime and anywhere. This could be done through distance and open education. Multimedia and E-learning should be used. 4.2.4 Reform of Teaching-Learning and Research (1) Allocate the budget for building the infrastructure necessary for teaching, learning and research so that higher education institutions can perform their functions efficiently and effectively. (2) Enhance the quality of graduate education up to international standards. This is a very important mechanism for producing quality research and creating bodies of knowledge for the development of the society and the country. (3) Support basic and applied research in higher education institutions. Promote the establishment of a specialised research institute, a centre for policy research, and/or a centre of excellence in the field an institution has 24 the strength and potentiality. The research centre should be: (a) a place where graduate students can benefit from its research programmes; (b) linked with business and industry so that research findings can be disseminated and used; and (c) be financed by partners. University-industry linkage is weak in developing countries. If we promote Research and Development in this direction, it will certainly contribute to the development of knowledge-based society. (4) Reform the curriculum and instruction. The curricula should aim at the development of analytical skill, problem-solving ability, creativity, adaptability, self-reliance, entrepreneurial skill, leadership and social responsibility. Students should have work-experiences in business and industry. Students learn to be productive knowledge workers. 4.2.5 Reform of Staff Development System (1) Develop staff development system for higher education. As knowledge workers, the staff need continuing staff development programmes. Staff development institute could be set up for this purpose. (2) Enhance the quality of graduate education and used this as a mechanism for recruiting and development of new staff. With scholarships and grants graduate education could attract new competent personnel into teaching career. (3) Support professional networking between and among institutions of higher learning. This should enhance collaboration in teaching, research, service and other activities beneficial to the society. (4) Develop the system of academic promotion suitable to the functions and missions of higher education institutions. Different ladders could be considered for different types of functions and institutions. There should be a mechanism to support, promote, and recognise staff members for their outstanding achievements. 4.2.6 Reform of Private Participation in the Management and Administration of Higher Education. The following measures are necessary. (1) Support private sector to invest in education in the fields that meet the needs of the market and the society. Important measures under this strategy could be: (a) use tax exemption as an incentive: (b) provide lowinterest loans for private higher education institutions; and (c) abolish unnecessary bureaucratic rules and regulations. (2) Promote institutional autonomy of private higher education institutions. Government supervision will mostly be concerned with monitoring, auditing, quality and standards, the same measures as applied in state universities. (3) Promote cooperation and collaboration between state higher education institutions and outside agencies, both government and private. Support outside agencies to have roles in monitoring, following-up, auditing, and assessment of higher education institutions. Incentives such as tax exemption should be used for donations and other kinds of contribution. 5. The Impact of Thai Higher Education Reform on Knowledge-Based Society and Global Competitiveness Ladies and gentlemen, 25 Let me now discuss on the impact of Thai Higher Education Reform. 5.1 The Impact on Knowledge-Based Society As presented earlier, the components of knowledge-based economy consists of (a) human resource development, (b) research and development, (c) information infrastructure, and (d) science, technology and innovation. These four components depend on the development of higher education. As shown on Chart 1 and using the Thai experience as an example, one could see the impact of Thai higher education reform on the knowledge-based economy or society. Six strategies of reform are considered as inputs. This will result in quality teaching, research, service and cultural promotion. The outputs of higher education are qualified knowledge workers, global citizens, knowledge, technology, innovation and skills. These become important inputs for the knowledge-based society. Chart 1: Impact of Thai Higher Education Reform on Knowledge-Based Society Input Process Product Reform Strategies Knowledge Teaching workers Research Administrative Reform Financial Reform Manpower and Educational Opportunity Teaching-Learning and Research Reform Staff Development Reform Private Participation Reform Global citizen Service Knowledge Cultural Innovation Promotion Technology Impact KnowledgeBased Society HRD R and D ICT Science Technology Innovation Skills Higher Education System The Society 5.2 The Impact on Global Competitiveness According to the IMD World Competitiveness ranking of 60 countries in 2004, Thailand ranks 29th. This can be explained in terms of the level of development of knowledge-based society. As the level of knowledge-based society development in Thailand is low, the level of competitiveness is therefore low too, as shown on point A in Chart 2. Chart 2: Relationship between the Level of Development of Knowledge-Based Society and the Level of Global Competitiveness High Level of Global Competitiveness 26 A B This is true when we look at the IMD data which show that education in Thailand ranks 48th, technology infrastructure 45th, and science infrastructure 55th. These indicators show the low level of knowledge-based society development. If we want higher level of competitiveness (point B in the Chart), we have to put more efforts on the development of knowledge-based economy. Ladies and gentlemen, I believe I have shown to you and shared with you how education is important to global competitiveness. In the case of Thailand, I hope higher education reform will be successful in moving the level of global competitiveness to the higher level in the near future. Thank you. REFERENCES 1. Constitution of the Kingdom of Thailand, B.E. 2540 (1997). 2. National Education Act, B.E. 2542 (1999). 27 3. Office of the Secretariat of the National Education Commission, Ministry of Education, Thailand, The Proposed Strategies and Guidelines for Higher education Reform, November 2003. 4. Knowledge for Development, Published for the World Bank, Oxford University Press, 1999. 5. The Brooker Group, Background Papers on Higher education, Prepared for the Asian Development Bank, September 1999. 6. Constructing Knowledge Societies: New Challenges for Tertiary education. World Bank, Washington, D.C., 2002. The 7. IMD World Competitiveness Yearbook, 2004. HUMAN RESOURCES MAMAGEMENT REVISITED – THAI REFLECTION AND PERSPECTIVE A Dr. Krissanapong Kirtikara 28 Invited paper presented at the Regional Seminar on Human Resources Management for Global Competitiveness, Bangkok, 8 December 2004. Summary The author reviews the transformation of education and manpower of the region after the European Colonisation period two centuries ago. This is followed by a brief analysis on the four decades of modernisation and industrialisation covering its impacts on human resources, the resulting mental and social exclusion of rural and urban people due to explicit knowledge-oriented schools, and the under-performed vocational and higher education institutes due to unfavorable policies on overseas investment and industrialisation. The next part covers thinking on education in a society whereby agrarian, manufacturing, services and knowledge economies concurrently co-exist. Competition and cooperation with China, and her manpower are noted. The paper ends with a call for total human resources development in line with the Theory of Multiple Intelligence and the recent advances in brain studies. 1. Molding Manpower in the Image of the European : From Farmers with Tacit Knowledge to Bureaucrats and Technocrats with Explicit Knowledge In every society people have been regarded as being instrumental in moving a society forward, in time of peace and war. Prior to mid 18th century, various kingdoms preceding the present nation state of Thailand would value their people in terms of manpower for agricultural production and battles. This is not dissimilar to other countries in the region and all over the world in the pre industrialisation era. To provide economic outputs then, few types of knowledge would suffice, for example, knowledge for agricultural production, arts and crafts. Agricultural production, arts and crafts work required mainly tacit knowledge, that was context-based, integrated and survival oriented. Tacit knowledge was passed on despite the so called illiteracy, through oral tradition within families and communities. Literacy, notably notational arithmetic and linguistics, would limitedly flourish within the domains of religious sanctuaries, royalty and noblemen, similar to pre industrialised Europe. All this would change in Europe with the Industrial Revolution. Similar changes occurred in South East Asia with the coming of European colonialism two centuries ago. With the Industrial Revolution, the expanding commerce and accompanying services, a new type of knowledge - the explicit knowledge became predominant. In explicit knowledge, everything is written down as words, equations and formulae. Knowledge became increasingly notational. Literacy became mandatory. Schools became the new temple of explicit knowledge, replacing families and communities where tacit knowledge was imparted and practiced. Certain tacit knowledge became externalised and recorded as explicit knowledge. Explicit knowledge triumphed over tacit knowledge. Literacy becomes dominant over knowledge for survival. Education became subject-oriented. The traditional grounds for training professionals from the medieval time, i.e. merchant guilds, trades and apprentice schools for various arts and crafts, were transformed into colleges and universities oriented towards science, engineering and commerce. The temples of knowledge of the industrialisation era produced technical manpower, a co-requisite with money, materials and market of any capitalist society. 29 With the coming of the Europeans to South East Asia in the 18th century, a new form of bureaucratic management and technical manpower were required. They were to construct and oversee operation of new physical infrastructures. The initial period in the 19th century prior to the First World War saw employment of European experts in fledging bureaucracy and launching of construction and operation of domestic physical infrastructures. This was followed by educating elitist few in European institutions of higher learning. Between the two world wars, professional schools, technical colleges and universities were rapidly set up in the region. Molding the regional manpower, bureaucrats and technocrats, in the image of the Europeans was total and complete. Concurrent with the building up of the bureaucracy and physical infrastruc tures, broadening of manpower base took place. Compulsory education was introduced and schools were opened throughout countries. Education was no longer restricted to boys. Education was neither confined to the realm of religious temples, royalty and noblemen. School curricular with explicit knowledge orientation along the European were adopted. Pre-eminence of the US after the Second World War shifted the schools of thinking in education of the region from Europe to that of US. Those countries in the region with strong ties to the Union of Soviet Socialist Republic (USSR) and Eastern Europe would similarly adopt the USSR and the Eastern European way of education. 2. Four Decades of Modernisation and Industrialisation - Impacts on Human Resources Peace after the Second World War came with decolonisation in most of the countries in the region. This occurred quickly within one decade after the war was over. The process of modernising nations started with countries following market economy. After European decolonisation some countries unfortunately had to further engage with war for independence or internal struggle for nearly another two decades. They later adopted centrally-planned economy for nearly three decades. The first group of nations has been riding the market economy waves, with the ups of economic crests and the downs of economic troughs, for four decades. The second group cautiously opened the countries to the world market, about a decade ago. 2.1 Mental and Social Exclusion by Education With peace, improved public health and infrastructure came large population growth. Government expenditures were mainly taken up by education and public health spending. In most countries of the first group, education budget accounted for about 20% of a government budget. Rapid expansion of schools took place, even in the remotest areas. Even though radio broadcasting, and subsequently television, had become wide spread after the War, radio and television had hardly been tapped for bringing school programmes to rural children, unlike industrialised countries of vast expand. School children in South East Asia were thus brought up unfamiliar with educational technology. In Thailand, prior to the rapid school expansion after the Second World War, compulsory education took place in schools normally co-located with or were close to Buddhist temples. Buddhist monks played key role in cultivating moral values in school children. With the physical separation of schools from temples after the War, monks understandably played less active education roles. With less prominent role of religious education and coupled with increasingly secular, explicit knowledge oriented schools, 30 Thai students from rural areas find that formal school education had alienated them from their roots. What is taught at school is not relevant to rural vocation and for survival. Education only drives a wedge between themselves and their farming families and communities. Resulting from urbanisation and industrialisation, employment could be founded in cities and towns only. Literacy from schools came with knowledge irrelevant to life and opportunities in rural areas. Education thus served to accelerate physical desertion of able-bodies from villages as well as mental alienation of minds. The plight of Thai rural villages and village children during the past 3-4 decades is not dissimilar to other countries in the same region with rapid modernisation and industrialisation. Capitals, cities and industries grew at the expenses of desertion of rice fields, destruction of rural villages and deterioration of natural resources. The tide has not yet been checked. This has been happening in countries in the region following either market economy and centrally planed economy. Due to restriction of physical infrastructures and social amenities in big cities, educated people tend to concentrate around urban areas. Good schools and higher education institutes have thus been localised in cities and are beyond access of village children. This resulted in segregation of children with different socio-economic on backgrounds between cities and upcountry. Together with subject-oriented curriculum, city children have thus been educated within the socio-economic context that is not a reflection of life and the livelihood of the majority of their fellow countrymen. Education has inadvertently alienated city students from their real world. Education becomes socially exclusive. As city children have better access and opportunity to higher education, they later become white collar workers whereas upcountry children remain in farms or become blue collar and manual workers. This alienation due to institutionalised education would have important bearings on educated manpower of subsequent generation that tends to view and run their countries with city-oriented inclination. In effect, institutionalised education during the rapid modernisation period has unintentionally alienated both rural and urban students from their own roots. Economic, mental and social exclusion have resulted. Literally and figuratively speaking, a bipolar world has existed in most countries of the region. Countries try to tackle this issue with limited success. 2.2 Decoupling of Industrialisation with Capacity Building in South East Countries : Impacts on Competitiveness and Industrial Manpower After the War, the world became polarised. Some countries in the region were supported, economic and military-wise, by the US and the Western world, some by Communist states. Those with ties with the US had their economies becoming marketdriven and linking to world trade. Without technology, capital and market, their countries were opened to overseas industrial investments in the 1960s, notably from Japan which has been the economic power horse of the region. Overseas industrial investments between the 1960s and 1980s were regarded in most countries as a vehicle for employment of increasing workforce due to population growth after the War. Most of manufactured goods produced during the following 2-3 decades were initially for import substitution of domestic markets of the countries in the region that were heavily protected. Later on, more original equipment manufacturing (OEM) products were exported. In both circumstances, there was no incentive for overseas investors to undertake research and technological development. Technologies were acquired in toto from mother companies 31 back home. Manpower was simply cheap labour. Human resources management within the industrial sector was simply labour force management. Within countries of the region during that period, there was little government attempt or intervention, except in Singapore, to couple investment privileges with strengthening technical education and technological development of the countries. With Singaporean judicious decisions, investment privileges were contingent on strengthening Singaporean technical institutions and establishment of specific and high-end technological training centers with leading multinationals. In addition, upgrading of technical skills were encouraged and was compulsory for firms with substantial workforce. Expenses on professional development were tax-deductible. Prior to the Singaporean undertakings, these similar human resource development and management mechanisms were successfully employed in East Asia countries. Human resources development were intertwined and in pace with economic and industrial development. No overseas investors came to East Asia and Singapore for cheap labour, unlike their coming to South East Asia. With such strong government intervention, by 1990s East Asia countries and Singapore had graduated to an upper rung of industrial sophistication and on to IT-driven services economy. Their universities had joined the world league. The countries became newly industrialising economies with high caliber manpower, and reflected in favorable industrial competitive indices. Their human resources were completely transformed within 2-3 decades, or only one generation. Their industries were churning out brand name consumer products, mostly electronics and motor- cars for the South East Asia region and the rest of the world. On the other hand, without government intervention on making investment privileges contingent on technological capacity strengthening and human resources development, countries in South East Asia embarking on industrialisation since 1960’s and 1970’s remained bases for manufacturing products that were labour and resource intensive, limited value added and environmentally polluting. There was hardly any brand name manufactured products coming out from the region. In the 1980’s relocation of less competitive industries from East Asia countries to South East Asia countries took place. With improved political climate in China and opening up of Vietnam in 1990’s with cheaper workforce, the competitiveness of South East Asia countries diminished. After 2-3 decades of industrialisation, countries in East Asia and South East Asia ended up differently in terms of their competitiveness, including human resources. It is the view of the author that this has resulted mainly from the policy and degree of government intervention on industrialisation. For East Asia nations industrialisation was utilised to strengthen technology capacity and catalyse human resources development. In South Asia nations, industrialisation was simply tools for labour force employment. Lessons learned could provide guidelines for countries in the region embarking on industrialisation. 2.3 Vocational Colleges and Universities as Cradles of Modern Human Resources – Technical Competency vs Knowledge With weak coupling between industrial investment and privileges and human resources development, industry and education institutes were separately developed. 32 Vocational education, mostly funded and managed by the public sector, could not keep pace with emerging production technologies that had become more technology intensive. Multinationals have their own programmes for pre-service and in-service trainings. They have good career path for technical manpower and are able to recruit, retrain and retain their manpower. This leaves most of firms fending for themselves. Job hopping is not uncommon among employees of small firms. Generally speaking, in an education world dominated by educationists, no distinction is made between competency and knowledge. Progressing through schools requiring passing examinations as a manifestation of possessing knowledge. Vocational examination in the past tended to follow a familiar school of thoughts that examined knowledge rather than measuring competency. Moreover, social and economic recognition of technical skills and competency is low upon comparing with degrees or papers. This being so, skilled workers in the region are inclined to desert their vocation later in life for a white collar path. Countries are left with technicians of limited skills. The exception would, perhaps, be Singapore and multinational companies in the region that have recognised vocational qualification schemes. Since its industrialisation, Singapore has her mandatory technical manpower training schemes in place, and has provided strong incentives for firms, big and small, to constantly upgrade their workforce. Thailand is an example of a country that values degrees over vocational competency. After over 40 years of industrialisation, the national technical vocational qualification scheme- TVQ and a national technical manpower development scheme are not yet in place. There are no decent career paths for technicians comparable to degree holders. There are few technicians with few decades of skills, despite 4 decades of industrialisation. Even prior to the economic crisis in 1997, attempts were made to rejuvenate the much debated TVQ and promotion of the cooperative education scheme for vocational students. This was in due recognition of declining international competitiveness in technical manpower. Cooperation between the Commission on Vocational Education and the Federation of Thai Industries has led to a resurgence of dual vocational education schemes whereby vocational students spend time working in factories as a part of their training. Concrete actions and results are yet to seen. Universities having been regarded merely as tertiary education institutes produced graduates as their major outputs with little research work. Ranking of Asian universities by the magazine Asia Week in 2000 and xxxx University of China in 2004 show how weak universities in the region are, with the exception of Singapore, using international yardsticks. How to liberate the immense potential of university human resources is a Herculean task. It is becoming less tenable for governments the world over to increase public spending on university systems in the future, considering competing public agenda such as development of a national health system or improvement of decaying physical infrastructures. Invigorating universities requires much more than putting more public money into the system. It requires change in the national and university paradigms. It dictates an overhaul of management systems. It demands leadership, strong management and good governance. Leadership provides direction and changes. Management makes changes possible. Good governance ensures that various stakeholders are represented and their interests are adequately taken care off. The trinity of leadership, management and governance - LMG will be a decisive factor in how a university system will be liberated. University LMG will determine how the potential of its present human resources, i.e. their academic staff and personnel, will be maximised. LMG will dictate how the future generation of high-end human resources will be shaped. During the last decade, rejuvenations of the university system come in various guises. For example, incorporation or autonomisation of national or state universities has been one obvious choice. It is done with the hope that with more autonomy potential of educated academic staff in state universities will be liberated. Autonomous universities should respond more quickly to the changing world and be more innovative. Malaysia has 33 incorporated all national universities few years ago. Thailand has its 3 new universities, namely, Suranaree University of Technology, Walailak University and Mae Fah Luang University, as autonomous universities from the beginning. Incorporation of existing Thai universities proves a difficult one due to lack of continuous political and bureaucratic supports. Only one university- King Mongkut’s University of Technology Thonburi has made a transition in 1998. Oppositions to autonomisation are still registered owing mainly to ignorance. The first and foremost ignorance is the misunderstanding in the concept of autonomisation and privatisation. It is perceived that state universities would be privatised. The second difficulty lies in the change in status of university personnel from life-long employment as civil servants to contracted university employees. Even with short operating time, just over 10 years for Suranaree University of Technology and 6 years of autonomy transition for King Mongkut’s University of Technology Thonburi, experiences have shown that autonomy is a definitely positive factor. Comparing with universities of similar nature, their graduates are well received by industries. The universities have attracted more qualified faculty staff. Their academic outputs measured in terms of publications and patents applications have increased substantially. Twinning of and students exchange programmes between local universities and renown universities overseas, mainly English speaking countries such as U.K. or Australia, is another popular and increasingly predominant approach. The crux of the matter is that quality of education and research of local universities must be demonstratively improved in twinning and students exchange. Local universities must not simply be recruitment offices for overseas universities. In countries whereby there is a great demand for higher education in comparison to limited public resources, private colleges and universities and establishment of offshore overseas universities would be a natural course. Being countries of large population and higher education demand, the Philippines, Thailand, and, perhaps, Vietnam in the future, are where the private sector contributes significantly on higher education. On the other hand offshore campuses of overseas universities are becoming common in Malaysia and Singapore. Some overriding concerns of proliferation of private and overseas universities are quality assurance and consumers protection. It is an area that SEAMEO countries can compare notes. Enhancement of students mobility is one measure to invigorate young human resources in the region. The ASEAN University Network has had limited effects. Perhaps, countries of ASEAN and SEAMEO need to come up with a region-wide scheme similar to the ERASMUS scheme of the E.U. of the last decade. One must admit that universities in the region have been seeking more cooperation with universities outside the region. Moreover, the region is neither politically nor culturally homogeneous. Diversities can either serve as rich resources of ingenuities. Diversities can also be construed as an excuse of political exclusion. With the rise of extremism worldwide and in some parts of the region, mobility of young people should facilitate better understanding and appreciation of diversities in the region. If the region is to progress collectively and in harmony, human resources in the region must be prepared to live, and capitalise, this diverse South East Asia. 34 3. The Ever Present and Emerging Issues and Implications on Human Resources 3.1 The Four Concurrent Worlds – Tacit Knowledge Revisited Few years ago I gave a presentation on the nature of curriculum for the coming millennium. I titled my presentation “The Third Millennium - Nemesis of Curriculum ? ”. I had then hinted at the nature of education and curriculum that I think as being more relevant to future Thailand. Let me recapitulate what I had then in mind : In the western world, there is a societal and economic progression on a well defined linear time line. This time line started with humans transformed from being hunter-gatherers into settlers and practiced agricultural cultivation. Hence, the agrarian world with its own set of societal and economic parameters. Throughout time, with our empowered intellect and increased interactions through travelling and trade, we accumulated body of knowledge which enabled mass and efficient production. Thus, born the industrial society over 2 centuries ago. As time progressed, not only crude trading of physical products or goods were possible, opportunities arose to make the trade more conducive through the introduction of service products. Examples may be insurance, shipping, transportation, banking and entertainment. As the industrial sector grew, so too did the services sector, but at a greater pace. These two sectors coexisted. Under certain circumstances the dominant economic activities could be those of services, in the instance of countries such as Switzerland, Hong Kong, and Singapore. We recognise these countries as the service economies. As the new millennium dawned, the new economy era or the knowledge based era is born. The new era is characterised by integration of information and communication technology (ICT) into production and services activities. The knowledge we refer to is not knowledge per say, but rather is a potpourri of hardware (embedded technology), software (knowledgeware), managementware and humanware. For the case of Thailand, however, we were not opportune to the luxurious transformation of these four eras in a well defined linear time line, as witnessed in the western world. But rather, we have in our possession, the entire mixture of the hardware, software, managementware, and humanware of the four economies, implying that the four economies are concurrent in Thailand. Rural Thailand is essentially an agrarian society, big cities are a mixture of industrial and service economies, while Bangkok is heading towards the new economy on knowledge based society. With this in mind, we now see that the current education system will encounter difficulties in preparing the Thais to master the four concurrent world. The traditional curriculum ceases to suffice the complex requirements, the dynamism and constraints placed upon Thailand. In the quest to answer to the challenges of the four concurrent worlds, the Thai solution on education, including curriculum, cannot be merely an adaptation of the western model, as their transformation progressed linearly. For decades ago, when Thailand started its modern development path, we adopted without adapting the western model, devoid of its memory on an agrarian society, and emphasised mainly industrialisation. Rural Thailand has witnessed the development of physical infrastructures while its agricultural production capabilities remained weak. This resulted from the bias in education mindset and its accompanying curriculum towards producing manpower for industrial and services world, neglecting the manpower for the agrarian sector. Rural Thailand became sources for cheap labour and natural resources. In our search for the Thai solution of the new millennium, we must never repeat the same mistake again. 35 To chart this unknown territory, a community may need a communal curriculum and a communal roadmap that can be learned collectively. Learning at individual level of the past millennium, based in schools, will continue in the future, but there needs to be parallel learning at the community level. Under whose jurisdiction and responsibility will this be handed to? Moreover, who will be the curriculum developers, the teachers and the assessors? The new millennium requires progression as well as hierarchy of learning, right from the individual to the communal and the societal levels. It was then and is still my belief that to educate and manage future human resources of a society that the 4 concurrent economies coexist, we need more than an individualistic approach to learning or training. We have to add communal and societal dimensions. In one way, the new knowledge will be more tacit in nature, context and communal based, and tacit in management. For example, to manage or coordinate people to solve environmental problems at village levels demands more than just explicit knowledge and explicit management of environmental science and technology. Roles and participation of individuals, families and communities must be delineated and promoted. In a sense, a knowledge-based society is tacitly managed and synergistic, a whole is bigger than a sum. The binding glue is tacit knowledge. 3.2 Notes on Geopolitics In recent time after the Second World War, South East Asia countries were to balance between the Western capitalistic world and the Communists block. With the demise of the USSR, the emergence of the U.S. as the sole superpower, and globalisation, everything has changed. The meteoric rise of China has both pluses and minuses to the region. On the plus of the economic side, China is a new growth engine to the regional economy, in addition to Japan – the traditional growth engine since 1960s when the first wave of industrialisation took place. Moreover, China would be the anchor of security, replacing the U.S. On the minus side, there is an apocalyptic vision of export losses. China is backed by cheap and productive labour, a large stock of technical manpower, huge and diversified industrial sectors, use of industrial policy and freer access to the markets under the WTO. A similar rise of India is expected to follow in one decade. Based on correlation of Chinese and regional export structures of 230 products over the last decade (1990-2000), big rise in correlation coefficients between 1990 to 2000 were evident. The regional countries are the East Asian countries (Korea, Taiwan and Hong Kong) and some South East Asian countries (Singapore, Malaysia, Indonesia, the Philippines and Thailand). The rise in correlation coefficients shows that the export structures are becoming similar. The implication is that the competitive threat from China is likely to be growing. The most similar in 2000 were those of Taiwan, Hong Kong, Korea, Thailand, Singapore, the Philippines and Malaysia, in that order. With close collaboration, however, even when products are comparable, countries could specialise in differentiated versions. In the same product, countries may complement each other by performing different functions with an integrated production system. On an optimistic side, availability of a very large pool of qualified and highly motivated Chinese could bring the much needed human resources into the region. Some countries in the region having large Chinese Diaspora, notably Singapore and Thailand, now have large contingents of Chinese students in their universities. With opened access policy, social and cultural similarities, these Chinese graduates could become important technical manpower for Chinese investors in respective countries, similar to Japanese personnel of the past 3-4 decades. 36 Among ASEAN themselves, there has been talks at the Vientiane Summit in November 2004 of bringing forward the ASEAN 2020 Vision by 5-10 years. The ASEAN 2020 Vision calls for, inter alias, ASEAN as a single market and complete mobility of people. This being so, the pattern of human resource mobilisation will be radically changed. It is too early to contemplate such scenario. 3.3 Man and Multiple Intelligences I was somewhat bemused when I wrote the article The Third Millennium Nemesis of Curriculum? on world famous and erudite people making predictions on the future. I named one part in the article The New Brave New World. From the following passages, one sees clearly limitation of predicting the immense human capacity, ingenuity, their products of technologies and resulting outcomes due to interactions between man and their outputs. Let me quote some passages from the article : The New “Brave New World” It is ironic that we the people of the last millennium, brought up with the last century paradigm of learning and the last decade of technology will attempt to describe and construct the world of the third millennium. Famous, intelligent and learned men in the last century made predictions that were astronomically off reality. For example, “It will take 600 years to manipulate human reproduction and the body”. Aldous Huxley (circa 1932), “There is no likelihood man can ever tap the power of the atom”. Obert Millikan, Nobel Prize winner of Physics, 1923, “I think there is a world market for maybe five computers”. Thomas Watson, 1943, IBM Chairman, “There is no reason anyone would want a computer in their home”. Ken Olson, 1977, DEC Chairman, “640 K ought to be enough for anyone”. Bill Gate, President and CEO, Microsoft. J. Lyrette, “Key Issues in Technology for Learning and Culture Technology for Learning and Culture in the APEC Region to 2010 At the end of the last decade, it was recognised that with rapid technological changes and unpredictable globalisation, the concept of technology manpower planning with certainty would be less relevant. Moreover, human is regarded as the most important assets or resources. Hence, there is a shift from the concept of manpower to human resources, and human resources management. However, the notation of management of human resources or human beings as resources does not go down well with humanists and social scientists. It is argued that the whole notation would downgrade human beings to just tools or resources for economic production. Human is ultimate and an end in itself. Human is not a ways and means to something. Hence, human resources management is not acceptable. From the 7th National Economic and Social Development Plan of Thailand (1992-1996), even before the economic downturn in 1997, the center of all developments is human. But I am not going to argue whether such term as human resources management is relevant or acceptable or not. What I am going to argue for is the development or management of the total human capacity. 37 Until the last two decades of the last millennium, intelligence, and subsequent human performance, was perceived mainly in the domain of psychology, something that could be inferred from observables and measured through I.Q. testing. Therefore, it is our proclivity to categorise, or to put in simple boxes, develop, promote and manage people according to the results of I.Q. test results. This is true at education level, and, to a certain extent, at employment level. People are expected to perform, and therefore, be promoted according to their I.Q. All theses are now changing with the advancement of neuroscience and understanding of intelligence. These have been brought about by a myriad of factors, namely, improved understanding of neurotransmitters – chemicals secreted and transmitted in brain functions, sophisticated brain probing instrument, neurosurgery, drugs that operate on specific targets in brains, studies on idiot savants and geniuses, and biological and genetic foundations of intelligence and emotions. The Theory of Multiple Intelligences (MI- Theory) put forward by Howard Gardner twenty years ago has been accepted, not without challenges in some quarters, as best describing innate human intelligence on biological foundations. MI Theory provides groundwork in the development of human capability. It is the view of the author that one has to recognise the underlying and multiple faceted human intelligences before one can develop and manage human. Or put it the other way, a human being has to recognise his own multiple intelligences before he could meaningfully develop and manage himself, as well as realising his full potential. The MI Theory has so far been employed mostly in the education world, with limited attempts made in the human resources management circles. In the traditional concept, intelligence is defined as the ability to answer items on tests of intelligence - a unitary view of intelligence. Tests instruments are not intelligencefair. They are done through lenses of linguistic and logical mathematical intelligences. According to the Multiple Intelligences Theory, Howard Gardner defined intelligence as the ability to solve problems and to fashion products. To quote Howard Gardner’s words : Linguistic intelligence is the ability exhibited superbly by humans, and it is this intelligence that differentiate human beings from other animals. Logical and mathematical intelligence is logical and mathematical ability, as well as scientific ability. Linguistic, logical and mathematical intelligence are intelligences that are most cherished in the modern era. Temples of learning - schools and universities alike are created to strengthen and perpetuate such intelligences. It is the intelligences that are most valued by institutionalised education and employment. I.Q. measurement are biased in favor of linguistic, logical and mathematical intelligence. Therefore, people measured with high I.Q. will unquestionably succeed in the temples of learning. But this will not guarantee success in life. Spatial intelligence is the ability to form a mental model of a spatial world and to be able to maneuver and operate using that model. Engineers, surgeons, sculptors and painters are examples of those having highly developed spatial intelligence. Musical intelligence is another category. Bodilykinesthetic intelligence is the ability to solve problems or to fashion products using one’s whole body or parts of the body. Athletes, surgeons, dancers exhibits highly developed bodily-kinesthetic intelligence. Howard Gardner proposed two other forms of personal intelligences that are not well understood, elusive to study, but of immense importance. Interpersonal intelligence is the ability to understand people: what motivates them, how do they work, how to work cooperatively with them. Successful people and leaders are likely to be individuals with high degree of interpersonal intelligence. Intrapersonal intelligence is a correlative ability, turned inward. It is a capacity to form an accurate, veridical model of oneself and to be able to use that model to operate effectively in life. 38 Howard Gardner thinks of intelligences as raw, biological potentials, which can be seen in pure form only individuals who are freaks. In almost all people, the intelligences work together to solve problems, to yield various kind of cultural endstates - vocations and avocations alike, in his words. It is his view that the purpose of schools should be to develop intelligences and to help people reach vocational and avocational goals that are appropriate to their particular spectrum of intelligences. It is his belief that people who are help to do so feel more engaged and competent, and therefore more inclined to serve the society in a more constructive way. Howard Gardner’s view has immense implications on how children should be schooled and educated, how school systems should be reformed, and most importantly how teachers should be trained. It is the basis of the so-called child-centered learning. However, his Multiple Intelligences theory when put into practice for the working population will radically turn how we develop and manage our human resources. Modern studies on brains indicate that even though everyone possess these multiple intelligences, but there are windows of opportunity in life that particular intelligences can be best developed. Most of the windows of opportunity are opened early in life. This is determined by the fact that each intelligence is associated with various parts of the brain that are developed at different times and with different brain stimuli. Brain is made by nature to be used. It is the question of use it or lose it. This has to do with formation of neural networks and synapses between neurons. Thus, a new field of brain-based learning is born. Teaching and learning of the future would be done based on evidences on how the brain operates. The Corollary on post schooling education and training is yet to be unrolled. Is brain-based development and management of human resources to follow? Acknowledgements The author gratefully acknowledges the invaluable assistance of Mr. Surain Thapanangkul, Dr. Pongchai Athikomratanakul and Dr. Wanna Temsiripoj for their sourcing of background reading materials. 39 REFERENCES 1. H. Gardner, Frames of Mind : The Theory of Multiple Intelligences, Basic Books, New York (1983). 2. H. Gardner, Multiple Intelligences : The Theory in Practice, Basic Books, New York (1983). 3. K. Kirtikara, Roles of the public sector in promotion of research and development (in Thai), Proceedings of the First Annual Conference of the Thailand Research Fund, 19-21 November 1994, Pataya. 4. K. Kirtikara, Human Resource Requirements for Food Science and Technology in the Next Millennium : Perspective from Thailand, Invited paper presented at the 7th ASEAN Food Conference, 19-22 November 2000, Manila. 5. K. Kirtikara, The Third Millennium - Nemesis of Curriculum?, Invited Paper presented at the Seminar on Task - Based Learning and Curriculum Innovation, King Mongkut’s University of Technology Thonburi, 2 - 4 May 2001, Bangkok. 6. The European Community, A new partnership with South East Asia, Communication from The Commission No. COM (2003)399/4. 7. S. Lall and M. Albaladejo, China’s Competitive Performance : A Threat to East Asian Manufactured Exports ?, World Development Vol.32, No.9, pp.1441-1466, 2004. 8. K.Kirtikara, Transition From a University Under the Bureaucratic System To an Autonomous University : Reflections on Concepts And Experience of King Mongkut’s University of Technology Thonburi, The Center of Excellence (COE) International Seminar / Eight-Nation Conference on Enhancing Quality and Building the 21st Century Higher Education System, 3-5 February 2004, Hiroshima, Japan. 40 UNIVERSITY-BUSINESS PARTNERSHIPS: HUMAN RESOURCES FOR A GLOBAL SKILLS MARKET Mr. Andrew McBean Human Resource Management Tactics and Tools that support management’s efforts to attract, develop and keep great people. Yahoo! News News Results News Stories Pasties 1-20 of about 212 for Human Resources for Global Skills Sort Results by: Relevance 1 Gate 1. HR Hub News for Human resources professionals HR Hub.com Nov 29 8:30 AM As business leaders and human resources executives look for ways to improve productivity, enhance leadership performance and increase profits a new survey from members of ACP International suggests investing in employees through leadership coaching is a wise decision. 2. e-TQM College and Dubai Institute Human Resources Development offers Quality Expert Certification AME Into-Nov 27 12:01 AM In an effort to enhance the initiatives of implementing the principles of Total Quality Management (TQM) region, e-TQM College. Dubai-based electronic educational in the GCC institution that has pioneered e-learning in TQM in the Arab world has tied up with Dubai Institute for Human Resources Management (DIHRD) for the online delivery of content in Quality Expert Certification which includes. Forrester Trends 2005 eLearning – Web-based learning will experience continued growth and will begin to differentiate itself from the courseware approach of the classroom. Blended learning will become an integral part of the daily workflow, blurring the line between work and learning. eLearning will help drive business strategy but executives will still require a demonstrable ROI. 41 Paradigm Shift: Change is happening The Future of IT Learning • Adaptive • Consultative • Blended • Technology Rich • Life-Long Learning • Robust Partner Ecosystem The Software Ecosystem Commercial Software Industry Customers Education Governments New Era of Partnership Education Research Long-Term Commitment 42 Innovation 43 Common University Needs • • • • • • Training for faculty members/instructors Teaching materials to conduct classes, labs, and exams Guidelines on how to teach effectively Software licenses for instructors and students Industry accredited certifications Key focus or differentiation Example: Microsoft Academic Alliance Programme “ A comprehensive programme designed to address common needs and barriers to adopt new technologies and research collaboration aiming to establish long-term partnership between Microsoft and universities” Microsoft Research • • • • Founded in 1991 Staff of 700 in over 55 areas Internationally recognised research teams Worldwide Research locations: - Redmond, Washington, - San Francisco, California - Cambridge, United Kingdom - Beijing, People’s Republic of China - Mountain View, California Wide Range Of Activities • • • Participate in Research Community - Extensive publication and conference participation - Professional service Strong ties with universities - Joint research projects Extensive visitor and speaker programme - Students, faculty, research scientists - Post-doctoral, sabbaticals, interns 44 45 SYNTHESIS/SUMMARY Prof. Dr. Chira Hongladaran QUOTATIONS “Change is fast and unpredictable” “We should not respond to change but anticipate change” Michael Hammer “Globalization must take into account the impact on people.” ILO committee on globalization and social impact “Globalization with human face.” Bill Clinton Former President of USA 46 “Human resources are the wealth creation of the present and future.” Lester Thorow “Comparative advantage of countries or economies depend on the quality of human resource.” Michael Porter HR Architecture Population Labor force Demand side Supply side Agriculture, Industry, Service, Government Education Health Nutrition Family PRODUCTIVE SECTORS COMPETITIVENESS & SUSTAINABILITLY LIFE AFTER RETIREMENT 47 Competencies , Competitiveness, Occupation, Wage , Industrial relation Human Resources Development Working Group ( HRDWG ) - Education Network (EdNet) - Capacity Building Network (CBN ) - Labour and Social Protection Network ( LSP ) The theory of 4’ L - Learning Methodology - Learning Environment - Learning Opportunities - Learning Communities The theory of 8 K’s. - Human Capital - Intellectual Capital - Ethical Capital - Happiness Capital - Social Capital - Sustainability Capital - Digital Capital - Talented Capital 48 The theory of new 5 K’s. - Innovation Capital - Creativity Capital - Cultural Capital - Emotional Capital - Knowledge Capital Vision, Mission, Strategies Vision Mission Strategy 1 Strategy 2 Strategy 3 Concept of 3 circles 1. Context 2. Competencies 3. Motivation 49 • • • • • Competencies Functional Competency Organisational Competency Leadership Competency Entrepreneurial Competency Global Competency 50 Appendix I: Seminar Programme 51 PROGRAMME 0800 - 0900 hrs Registration 0900 - 0945 hrs Opening Ceremony Welcoming Remarks by Mr. Abdul Wahid bin Sulaiman, Deputy Director of SEAMEO Secretariat Opening Remarks by Assoc. Prof. Dr. Pavich Tongroach, Secretary-General, Commission on Higher Education, Thailand 0945 - 1000 hrs Refreshments 1000 - 1100 hrs Meeting the Changing Demand of World of Work: Challenges for Human Resource Management by Prof. Dr. -Ing Wardiman Djojonegoro Chairman, Foundation for Human Resource Development in Science and Technology, The HABIBIE Center, Indonesia The former Minister, Ministry of Education, Indonesia 1100 - 1200 hrs Education for Global Competitiveness by Prof. Dr. Wichit Srisa-an, Member of the Parliament, Chairman of House Committee on Education, Executive Vice President of Chulabhorn Research Institute 1200 -1300 hrs Lunch 1300 - 1400 hrs Human Resource Management Revisited-A Thai Reflection and Perspective by Dr. Krissanapong Kirtikara, President, King Mongkut’s University of Technology, Thonburi 1400 -1500 hrs University-Business Partnerships: Human Resources for a Global Skills Market by Mr. Andrew McBean, Managing Director, Microsoft (Thailand) Limited 1500 - 1515 hrs Refreshments 1515 - 1600 hrs Synthesis/ Summary by Prof. Dr. Chira Hongladarom, Secretary-General, Foundation for International Human Resource Development 1600 – 1630 hrs Closing Ceremony Closing Remarks by Assoc. Prof. Dr. Ninnat Olanvoravuth, Secretary General, ASAIHL Moderators: A.M. : Assoc. Prof. Dr. Ninnat Olanvoravuth P.M. : Dr. Padoongchart Suwananwongse 52 Appendix II: List of Speakers 53 LIST OF SPEAKERS 1. Prof. Dr.-Ing Wardiman Djojonegoro Chairman, Foundation for Human Resource Development in Science and Technology, The HABIBIE Center, Indonesia The former Minister of Education, Indonesia The Habibie Center JI Kemang Selatan No. 98 Jakarta 12560, Indonesia Tel: (62 21) 781 7211, 780 8120, 7888 6835 Fax: (62 21) 781 7212 Email: wardiman@habibie.net 2. Prof. Dr. Wichit Srisa-an Member of the Parliament Chairman of House Committee on Education Executive Vice President of Chulabhorn Research Institute Chulabhorn Research Institute 54 Moo 4, Vipavadee Highway Laksi, Bangkok 10210, Thailand Tel: (66 2) 575 1493 Fax: (66 2) 575 1494 Email: wichit@tubtim.cri.or.th 3. Dr. Krissanapong Kirtikara President King Mongkut’s University of Technology Thonburi Bang Mod, Thungkru Bangkok 10140, Thailand Tel: (66 2) 427 0039, 427 0059 Fax: (66 2) 427 9860 Email: ikrikara@cc.kmutt.ac.th 4. Mr. Andrew McBean Managing Director Microsoft (Thailand) Limited 37th Floor. CRC Tower, All Seasons Place 87/2 Wireless Road, Phatumwan Bangkok 10330, Thailand Tel: (66 2) 257 4888 Fax: (66 2) 257 0096 Email: amcbean@microsoft.com 5. Prof. Dr. Chira Hongladarom, Secretary-General Foundation for International Human Resource Development 7th Floor, Building 388, Phaholyothin Road Phayathai, Bangkok 10400, Thailand Tel: (66 2) 619 0512-3 Fax: (66 2) 273 0181 Email: fihrd@bkk.loxinfo.coth, chira8@hotmail.com 54 Appendix III: List of Participants and Seminar Organisers 55 LIST OF PARTICIPANTS INDONESIA 1. Prof. Dr. Putrawan I Made Director Graduate School of Education State University of Jakarta Komp. UNJ (PPS), Rawanangun Jakarta 13220, Indonesia Tel: (62 21) 489 7047 Fax: (62 21) 489 7047 Email: putrawan@centrin.net.id 2. Dr. Rafli Zainal Deputy Director for Academic Affairs Graduate School of Education State University of Jakarta Komp. UNJ (PPS), Rawanangun Jakarta 13220, Indonesia Tel: (62 21) 489 7047 Fax: (62 21) 489 7047 THAILAND Public Universities and Institutions Burapha University 3. Mrs. Bang-Orn Peukam Doctoral Student, Faculty of Education Burapha University Manager, CSC Technology Services Pty Limited 244/2 Moobaen Summakorn, Soi 21 Ramkamhaeng Road, Sapansoong Bangkok 10240, Thailand Tel: (66 2) 729 3454 Email: bpeukam@csc.com 4. Mr. Erick Gjerdingen Lecturer International College Burapha University 169 Sansuk, Muang District Chonburi 20131, Thailand Tel: (66 38) 745900 ext. 4710 E-mail: egjerdingen@Gmail.com 5. Mr. Gobchai Seancharoen Doctoral Student, Faculty of Education Burapha University Lecturer Rajabhat Institute Petchburiwittayalongkorn 61/1 Rungsit-Nakornayok, Pathumtani Bangkok 12170, Thailand Tel: (66 1) 985 3422 Fax: (66 2) 529 3847 Email: picku@hotmail.com 56 6. Mrs. Hathaikorn Pan-Ngum Doctoral Student, Faculty of Education Burapha University Instructor 2 Level 7 63/149 Moo 10, Theparuk Road Muang District, Samutprakarn 10270 Thailand Tel: (66 23) 841 638 Fax: (66 2) 286 8962 Email: Hataikorn_p@yahoo.com 7. Ms. Kanvalai Nontakaew Lecturer Business Administration Department Burapha University 169 Sansuk, Muang Distrit Chonburi 20131, Thailand Tel : (66 38) 745 900 ext. 2371 Fax : (66 38) 393 264 Email : kanvalai_non@yahoo.com 8. Ms. Marisa Chaopruttipong Doctoral Student, Faculty of Education Burapha University Consultant, BMC 96/11 Suwintawong Road, Floraville Park City Bangkok 10530, Thailand Tel: (66 1) 927 0211 Fax: (66 2) 989 7972 Email: khun_marisa@hotmail.com 9. Mr. Niti Choosawat Doctoral Student, Faculty of Education Burapha University Human Resource Manager ABB Limited Company 60/162 Moo 1, Kookwang Sub-District Ladlumkaew District, Pathumthami 12140 Thailand Tel: (66 2) 976 2827 Email: Niti.choosawat@th.abb.com 10. Mr. Saratid Sakulkoo Lecturer International College Burapha University 169 Sansuk, Muang District Chonburi 20131, Thailand Tel: (66 38) 745 900 ext. 4710, 09 245 0794 Email: sararid@buu.ac.th 57 11. Mr. Sermkool Arckarapuneyathorn Doctoral Student, Faculty of Education Burapha University Obstetrician 157/76-77 Banpaew-Prapathon Road, Thanonkhard Sub-District, Muang District Nakhonpathom 73000, Thailand Tel: (66 34) 306 288-9 Email: sermkoola@yahoo.com 12. Ms. Suwattana Thepchit Lecturer Burapha University 160/359 Piboonsongkram Road, Muang Distict Nonthaburi 11000, Thailand Tel: (66 1) 614 1258 Email: hrm@huso.buu.ac.th 13. Asst. Prof. Patchanee Nontasak Head, Business Administration Department Burapha University 169 Sansuk, Muang District Chonburi 20131, Thailand Tel : (66 38) 745 900 ext. 2333 Fax : (66 38) 393 264 E-mail : satchane@buu.ac.th 14. Mrs. Prattana Srisook Doctoral Student, Faculty of Education Burapha University 57/7 Moo 11, Poochausmingprai Road Banghausau District, Samuthprakarn 10131 Thailand Tel: (66 2) 756 6943 Email: prattana_srisook@yahoo.com 15. Mr. Prayat Punongong Doctoral Student, Faculty of Education Burapha University NGO Relations Coordinator, CFBT 482 Moo 10, Banped, Muang District Khon Kaen 40000, Thailand Tel: (66 1) 261 9612 Fax: (66 43) 333 673 Email: kkab@loxinfo.co.th 16. Mr. Supot Naksawat Lecturer Business Administration Department Burapha University 169 Sansuk, Muang District Chonburi 20131, Thailand Tel : (66 38) 745 900 ext. 2371 Fax : (66 38) 393 264 E-mail : supot n2000@yahoo.com 58 17. Dr. Suriyan Nontasak Deputy Director International Graduate Studies Program Burapha University 169 Sansuk, Chonburi 20131 Thailand Tel: (66 38) 383 252 Fax: (66 38) 834 498 Email: suriyan@buu.ac.th 18. Mr. Thanongsak Suporn Doctoral student, Faculty of Education Burapha University (Educational Supervisor) 134/1 Pitakphanomkhet Road, Muang District Mukdahan 49000, Thailand Tel: (66 4) 261 2959 Email: stporn20@hotmail.com 19. Mrs. Yupa Pongsabutr Doctoral Student, Faculty of Education Burapha University (Administration Manager) Neo and Associates Co., Ltd 19/23 Royal Nakarin Villa Village Soi Supapong 1, Srinakarin Road, Nongbon District Bangkok 12050, Thailand Tel: (66 1) 309 1130 Fax: (66 2) 748 0291 Email: Neo_house@house@hotmail.com Chiang Mai University 20. Asst. Prof. Amnat Yousukh Vice President Office of the President Chiang Mai University Muang District, Chiang Mai 50200 Thailand Tel : (66 53) 943 661, 943 665 Fax : (66 53) 219 252 E-mail : opxxo004@cmu.chiangmai.ac.th Chulalongkorn University 21. Mrs. Srisa-Ang Wongthongdee Lecturer Public Administration Department Faculty of Political Science Chulalongkorn University Phaya Thai Road, Bangkok 10330 Thailand Tel : (66 2) 218 7218 Fax : (66 2) 255 2154 Email : wsrisaan@chula.ac.th 59 22. Mr. Tanate Chitsuthipakorn Doctoral Student Faculty of Education Chulalongkorn University Phaya Thai Road, Bangkok 10330 Thailand Tel: (66 1) 680 1814 Email: tanate@loxinfo.co.th Kasetsart University 23. Ms. Siriluk Prasunpangsri Assistant Dean Kasetsart University Chalermpharkiat Sakon Nakhon Province Campus 59 Moo 1, Sakon Nakhon 47000 Thailand Tel: (66 6) 714 4629 Email: S_pra@hotmail.com 24. Dr. Sornprach Thanisawangyangkura Vice President for Planning and Development Kasetsart University Bangkhen Campus Chatuchak, Bangkok 10900 Thailand 25. Asst. Prof. Dr. Suvimol Tangsujjapoj Chair, Recreation Program Department of Physical Education Faculty of Education Kasetsart University Bangkok 10900, Thailand Tel : (66 2) 942 8671-2 Fax : (66 2) 942 8671-2 Email : tfdusut@ku.ac.th 26. Mr. Watcharapong Intrawong Assistant Dean Kasetsart University Chalermpharkiat Sakon Nakhon Province Campus 59 Moo 1, Sakon Nakhon 47000 Thailand Tel: (66 1) 050 3101 Email: qai23@yahoo.com Khon Kaen University 27. Asst. Prof. Chanchai Tanthongviriyakul Associate Dean for Academic Affairs Department of Pediatrics Faculty of Medicine, Khon Kaen University Mittraphab Road, Muang District Khon Kaen 40002, Thailand Tel: (66 1) 799 9526 Fax: (66 43) 348 380 Email: chapan@kku.ac.th 60 28. Assoc. Prof. Bowornsilp Chowchuen Director Performance Management and Quality Assurance Office 3rd Floor, Academic Center Building Khon Kaen University Mittraphab Road, Muang District Khon Kaen 40002, Thailand Tel : (66 43) 362 103 Fax : (66 43) 362 103 E-mail : bowcho@kku.ac.th 29. Ms. Ounruan Mongkolchai Leadership of Development and Training Personnel Division Khon Kaen University, President Building 2 Mittraphab Road, Muang District Khon Kaen 40002, Thailand Tel : (66 43) 202 338 Fax : (66 43) 202 338 Email: mounra@kku.ac.th 30. Mr. Chanavit Anusuren Personal Officer Personal Division, Khon Kaen University Mittraphab Road, Muang District Khon Kaen 40002, Thailand Tel: (66 43) 202 338 Fax: (66 43) 202 338 Email: chaanu@kku.ac.th King Mongkut’s Institute of Technology Ladkrabang 31. Assoc. Prof. Dr. Sucheep Suksupath Vice-President for Academic Affairs and International Affairs KMITL Chalong Krung Road, Ladkrabang Bangkok10520, Thailand Tel: (66 2) 326 4987 Fax: (66 2) 326 4998 Email: kssuchee@kmitl.ac.th King Mongkut’s Institute of Technology North Bangkok 32. Asst. Prof. Chanadda Muankeo Director, Executive MBA. Program KMITNB 1518 Pibulsongkram Road, Bangsue District Bangkok 10800, Thailand Tel: (66 2) 585 8541-8 ext. 3510 Fax: (66 2) 585 8541-8 ext. 3510 Email: cnd@kmitnb.ac.th 33. Dr. Utomporn Phalavonk Lecturer KMITNB 1518 Pibulsongkram Road, Bangsue District Bangkok 10800, Thailand Tel: (66 2) 587 8258 Fax: (66 2) 587 8258 Email: upa@kmitnb.ac.th 61 Mae Fah Luang University 34. Dr. George A. Hickman Director International Affairs and Advisor to the President on HRD Office of the President Mae Fah Luang University 333 Moo 1, Tasud, Muang District Chiang Rai 57100, Thailand Tel: (66 53) 916 026 Fax: (66 53 916 023 Email: ghickman@mfu.ac.th Mahasarakham University 35. Dr. Wantana Sinsiri Vice-President for Staff Development Mahasarakham University Khamriang Sub-District, Kantarawichai District Mahasasrakham 44150, Thailand Tel: (66 43) 754 225 Fax: (66 43) 754 255 Email: wanatan.s@msu.ac.th Maha Chulalongkorn Rajavidyalaya University 36. P. Suriya Wamedni, Ph.D. Maha Chulalongkorn Rajavidyalaya University Wat Mahadhatu, Maharaj Road Bangkok 10200, Thailand Tel: (66 2) 623 6329, 01 612 8579 Fax: (66 2) 221 6950 Mahamakut Buddhist University 37. Phragrupalad Sampipattanaviriyajarn Dean of Graduate School Graduate School Mahamakut Buddhist University 248 Bavannivet, Phranakorn Bangkok 10200, Thailand Tel: (66 2) 282 8302 Fax: (66 2) 281 0294 Mahidol University 38. Assoc. Prof. Anongporn Sirikulsathean Associate Dean for Educational Affairs Faculty of Dentistry Mahidol University 6 Yothin Street, Rajthevee District Bangkok 10400, Thailand Tel: (66 1) 850 9207 Fax: (66 2) 354 8510 Email: dtasr@mahidol.ac.th 62 39. Dr. Chatchai Kunavisakut Assistant Dean for International Relations Faculty of Dentistry Mahidol University 6 Yothin Street, Rajthevee District Bangkok 10400 Thailand Tel: (66 2) 644 8644 Fax: (66 2) 644 8656 Email: dtchn@mahidol.ac.th 40. Dr. Duangjai Lexomboon Assistant Dean for Research Affairs Faculty of Dentistry Mahidol University 6 Yothin Street, Rajthevee District Bangkok 10400, Thailand Tel: (66 2) 644 8644-6 ext. 2414 Fax: (66 2) 384 8510 Email: dtdlx@mahidol.ac.th 41. Asst. Prof. Panjit Chunhabundit Assistant Dean for International Relations Faculty of Dentistry Mahidol University 6 Yothin Street, Rajthevee District Bangkok 10400, Thailand Tel: (66 2) 644 8644 ext. 4713 Fax: (66 2) 354 8520 Email: dtpch@mahidol.ac.th 42. Asst. Prof. Pattarawadee Leelataweewud Lecturer Faculty of Dentistry Mahidol University 6 Yothin Street, Rajthevee District Bangkok 10400, Thailand Tel: (66 2) 644 6594 ext. 122 Fax: (66 2) 644 6594 Email: dtple@mahidol.ac.th 43. Dr. Pattiya Jimreivat Assistant to the President for Domestic and International Networking Development Mahidol University 999 Phutamonthon 4 Road, Salaya Phuthamonthon District, Nokorn Pathom 73170 Thailand Tel: (66 2) 849 6317 Fax: (66 2) 849 6330 44. Asst. Prof. Sirima Sa-Nguangsin Faculty of Dentistry Mahidol University 6 Yothin Street, Rajthevee District Bangkok 10400, Thailand Tel: (66 2) 644 8644-6 ext. 1415-7 Fax: (66 2) 354 8510 Email: dtssu@mahidol.ac.th 63 45. Assoc. Prof. Siriruk Nakornchai Department of Pediatric Dentistry Faculty of Dentistry Mahidol University 6 Yothin Street, Rajthevee District Bangkok 10400, Thailand Tel: (66 2) 644 6594 ext. 121 Fax: (66 2) 354 8520 Email: dtsnk@mahidol.ac.th 46. Mrs. Siriwon Jitsukummongkol General Administrative Staff Faculty of Dentistry Mahidol University 6 Yothin Street, Rajthevee District Bangkok 10400, Thailand Tel: (66 2) 354 8491 Fax: (66 2) 354 8510 Email: dtsjs@mahidol.ac.th 47. Assoc. Prof. Sroisiri Thaweboon Assistant Dean for International Relations and Assistant Dean for Extramural and Intramural Affairs Faculty of Dentistry, Mahidol University 6 Yothin Street, Rajthevee District Bangkok 10400, Thailand Tel: (66 2) 644 8644-6 ext. 4811-2 Fax: (66 2) 644 8634 Email: dtstw@mahidol.ac.th 48. Dr. Supanee Rassameemasmaung Lecturer Faculty of Dentistry Mahidol University 6 Yothin Street, Rajthevee District Bangkok 10400, Thailand Tel: (66 2) 644 8644 ext. 3415-7 Fax: (66 2) 644 8644 ext. 3419 Email: dtsrs@mahidol.ac.th 49. Assoc. Prof. Surin Soo-Ampon Faculty of Dentistry Mahidol University 6 Yothin Street, Rajthevee District Bangkok 10400, Thailand Tel: (66 2) 644 8666 Fax: (66 2) 354 8520 Email: dtssa@mahidol.ac.th 50. Prof. Dr. Khunying Suriya Ratanakul Vice-President for Domestic and International Networking Development Mahidol University 999 Phutamonthon 4 Road, Salaya Phuthamonthon District, Nokorn Pathom 73170 Thailand Tel: (66 2) 849 6317 Fax: (66 2) 849 6330 64 51. Dr. Suwan Choonharuangdej Assistant Dean for International Relations Faculty of Dentistry Mahidol University 6 Yothin Street, Rajthevee District Bangkok 10400, Thailand Tel: (66 2) 644 8644-6 ext. 4811-12 Fax: (66 2) 644 8634 Email: suwanchoon@hotmail.com 52. M.L. Theerathavaj Srithavaj Faculty of Dentistry Mahidol University 6 Yothin Street, Rajthevee District Bangkok 10400, Thailand Tel: (66 2) 644 8644 ext. 4020, 1310 Fax: (66 2) 354 8520 Email: dttst@mahidol.ac.th 53. Asst. Prof. Usanee Suthisarnsuntorn Deputy Dean for Education Faculty of Tropical Medicine Mahidol University 420/6 Ratchawithi Road, Rajthevee Bangkok 10400, Thailand Tel : (66 2) 354 9149 Fax : (66 2) 354 9150 Email : tmedu@diamond.mahidol.ac.th 54. Assoc. Prof. Waranun Buajeeb Faculty of Dentistry Mahidol University 6 Yothin Street, Rajthevee District Bangkok 10400, Thailand Tel: (66 2) 643 5535 Fax: (66 2) 644 8644 ext. 3419 Email: dtwbj@mahidol.ac.th 55. Asst. Prof. Waraporn Suphadtanaphongs Deputy Dean for Policy and Human Resource Faculty of Tropical Medicine Mahidol University 420/6 Ratchawithi Road, Rajthevee Bangkok 10400, Thailand Tel : (66 2) 354 9100 Fax : (66 2) 354 9198 Email : cmwsp@mahidol.ac.th 56. Asst. Prof. Warungkana Chidchuangchai Lecturer Faculty of Dentistry Mahidol University 6 Yothin Street, Rajthevee District Bangkok 10400, Thailand Tel: (66 2) 644 8644 Fax: (66 2) 246 6910 Email: dtwch@mahidol.ac.th 65 Naresuan University 57. Dr. Samran Tongpaeng Vice-President for Planning and Development Office of the President Naresuan University Muang, Phitsanulok 65000, Thailand Tel: (66 55) 261 085, 01 972 6514 Fax: (66 55) 261 084 Email: samrant@nu.ac.th National Institute of Development Administration 58. Asst. Prof. Taweesak Suthakavatin Associate Dean for Administration School of Public Administration NIDA Klong-Chan Sub-District, Bangkapi District Bangkok 10170, Thailand Tel: (66 2) 727 3858 Fax: (66 2) 375 9164 Prince of Songkla University 59. Mr. Apichath Mahagunta Doctoral Student Faculty of Education Prince of Songkla University, Pattani Campus Rusamilae Sub-District, Muang District Pattani 94000 Thailand Tel : (66 9) 295 4385 Fax : (66 73) 313 532 Email : mapichath@bunga.pn.psu.ac.th 60. Mr. Chawalit Kerdtip Doctoral Student Faculty of Education Prince of Songkla University, Pattani Campus Rusamilae Sub-District, Muang District Pattani 94000, Thailand Tel : (66 73) 893 9685 Email: skysliding@yahoo.com 61. Assoc. Prof. Dr. Choomsak Inrak Educational Administration Department Faculty of Education Prince of Songkla University, Pattani Campus Rusamilae Sub-District, Muang District Pattani 94000, Thailand Tel : (66 73) 313 928-50 ext. 1624 Fax : (66 73) 348 322 Email : Ichoomsa@bunga.pn.psu.ac.th 62. Dr. Gyu-sik Kim Doctoral Student Prince of Songkla University, Pattani Campus Rusamilae Sub-District, Muang District Pattani 94000, Thailand Email: rusamilae@hotmail.com 66 63. Mr. Jimrern Jittung Doctoral Student Prince of Songkla University, Pattani Campus Rusamilae Sub-District, Muang District Pattani 94000, Thailand Tel : (66 9) 760 028 Fax : (66 73) 64. Assoc. Prof. Kriengsak Pattamarakha Dean, Faculty of Technology and Management Prince of Songkla University Surat Thani Campus Surat Thani 84100, Thailand Tel: (66 77) 355 453 Fax: (66 77) 355 453 Email: Pkriengs@ratree.psu.ac.th 65. Mrs. Nawal Panakaseng Mangkachi Doctoral Student Prince of Songkla University, Pattani Campus Rusamilae Sub-District, Muang District Pattani 94000, Thailand Tel : (66 4) 068 338 66. Mr. Recha Choosuwan Doctoral Student Prince of Songkla University, Pattani Campus Rusamilae Sub-District, Muang District Pattani 94000, Thailand Tel : (66 9) 737 3286 67. Asst. Prof. Somkiat Phuangrod Educational Administration Department Faculty of Education Prince of Songkla University, Pattani Campus Rusamilae Sub-District, Muang District Pattani 94000, Thailand Tel : (66 73) 313 930 ext. 1624 Fax : (66 73) 348 322 Email : Psomkiat@hotmail.com Silpakorn Univeristy 68. Dr. Burin T. Sriwong Assistant Dean of Business Affairs Faculty of Pharmacy Silpakorn University Nakorn Pathom 73000, Thailand Tel: (66 1) 981 3909 Fax: (66 34) 255 801 Email: Burin@email.pharm.su.ac.th Srinakarinwirot University 69. Assoc. Prof. Dr. Sirima Pinyoanuntapong Faculty of Education Srinakarinwirot University 114 Sukumvit, Wattana Bangkok 10110, Thailand Tel: (66 2) 664 1000 ext. 5562 67 70. Dr. Suchinda Kajonrungsilp Lecturer Faculty of Education Srinakarinwirot University 114 Sukumvit, Wattana Bangkok 10110, Thailand Tel: (66 2) 664 1000 ext. 5562 71. Assoc. Prof. Dr. Yawvapa Tejagupta Lecturer Faculty of Education Srinakarinwirot University 114 Sukumvit, Wattana Bangkok 10110, Thailand Tel: (66 2) 664 1000 ext. 5562 Sukhothai Thammathirat Open University 72. Asst. Prof. Papavadee Prachaksubhaniti School of Management Science Sukhothai Thammathirat Open University Chaengwatthana Road, Pakkred Nonthaburi 11120, Thailand Tel: (66 2) 504 8238 Fax: (66 2) 503 3612 Email: papavadee@hotmail.com Suranaree University of Technology 73. Assoc. Prof. Dr. Tassanee Sukosol Suranaree University of Technology Muang District, Nakhon Ratchasima 30000 Thailand Tel: (66 44) 223 0000-4, 09 579 8850 Fax: (66 44) 224 017 Email: tassanee@ccs.sut.ac.th Thaksin University 74. Mr. Aksornprasert Settaprasert Executive Dean Faculty of Humanities and Social Sciences Thaksin University Muang District, Songkhla 90000 Thailand Tel: (66 74) 311 885 ext. 1002, 1416 Fax: (66 74) 443 972 Email: aksorn50@hotmail.com 75. Assoc. Prof. Dr. Somboon Chitapong President, Thaksin University 140 Moo 4, Kanchanwanich Road Khaoroopchang Sub-District Muang District, Songkhla 90000 Thailand Tel: (66 1) 897 7355 Fax: (66 74) 443 953 68 Thammasat University 76. Mr. Kittipoom Wisessak Researcher Human Resources Institute Thammasat University 2 Prachan Road, Pranakorn District Bangkok 10200, Thailand Tel: (66 2) 613 3305 Fax: (66 2) 613 3306 Email: ktphri@yahoo.com 77. Mrs. Thanyanop Pongsopon Secretary for Institute Human Resources Institute Thammasat University 2 Prachan Road, Pranakorn District Bangkok 10200, Thailand Tel: (66 2) 613 3302 Fax: (66 2) 226 5324 Email: kandahri@tu.ac.th Rajabhat Universities Rajabhat Chandrakasem University 78. Asst. Prof. Dr. Amara Rattakorn Vice-President for Academic Affairs Rajabhat Chandrakasem University Ratchadapisek Road, Jatujak Bangkok 10900, Thailand Tel: (66 2) 942 6900-99 ext. 1102 Fax: (66 2) 541 7113 Email: pre@chndra.ac.th 79. Asst. Prof. Kampechara Puriparinya Senior Lecturer Rajabhat Chandrakasem University 37/160 Soi Damapongse, Narkniwase Road Ladproa 71, Ladproa District Bangkok 10230, Thailand Tel: (66 1) 821 7603 Email: kampechara@yahoo.com 80. Asst. Prof. Jirawan Plungpongpan Management Science Faculty Rajabhat Chandrakasem University Ratchadapisek Road, Jatujak Bangkok 10900, Thailand Tel: (66 1) 626 3876 Fax: (66 2) 2512 2937 Loei Rajabhat University 81. Asst. Prof. Saowapa Sukprasert Academic Staff of Loei Rajabhat University Loei Rajabhat University Loei 42000, Thailand Tel: (66 42) 835 233-8 ext. 5128 Fax: (66 42) 811 143 Email: saowa@hotmail.com 69 Rajabhat Maha Sarakham University 82. Dr. Nitaya Klangchanee Vice-President for International Relations Rajabhat Maha Sarakham University 80 Nakornsawan Road, Tambol Talad Muang District, Mahasarakham 44000 Thailand Tel: (66 43) 742 624 Fax: (66 43) 722 117 Email: nitaya@rmu.ac.th 83. Assoc. Prof. Saengchan Sriprasert Rajabhat Maha Sarakham University 80 Nakhonsawan Road, Talam Muang District, Mahasarakham 44000 Thailand Tel: (66 1) 954 9042 Fax: (66 43) 372 1621 Email: saengchan@thaiciti.com 84. Mr. Thammanoon Raveepong Lecturer Rajabhat Mahasarakham University 80 Nakornsawan Road, Tambol Talad Muang District, Mahasarakham 44000 Thailand Tel: (66 5) 289 537, (66 43) 725 436 Fax: (66 43) 722 117 Email: Thammanoon@rmu.ac.th Nakorn Ratchasima Rajabhat University 85. Ms. Nuchtriya Polpanich Lecturer Nakorn Ratchasima Rajabhat University Suranarayana Rd., Nai Muang Muang District, Nakhon Ratchasima 31000 Thailand 86. Mr. Mautea Ritthaisong Lecturer Nakorn Ratchasima Rajabhat University Suranarayana Rd., Nai Muang Muang District, Nakhon Ratchasima 31000 Thailand 87. Mr. Metee Keeratoirai Lecturer Nakorn Ratchasima Rajabhat University Suranarayana Rd., Nai Muang Muang District, Nakhon Ratchasima 31000 Thailand 88. Ms. Piyamas Surapopisith Lecturer Nakorn Ratchasima Rajabhat University Suranarayana Rd., Nai Muang Muang District, Nakhon Ratchasima 31000 Thailand 70 Nakornsawan Rajabhat University 89. Assoc. Prof. Dr. Panomporn Puacharearn Lecturer Nakornsawan Rajabhat University Muang District, Nakornsawan 60000 Thailand Tel: (66 56) 222 341 ext. 2102 Fax: (66 56) 221 554 Email: p_panomporn@hotmail.com Rajabhat Pibulsongkram University 90. Mr. Sawang Poopatvibul President Rajabhat Pibulsongkram University Muang District, Pitsanulok 65000 Tel: (66 55) 267 110 Fax: (66 550 216 391 Email: rajabhat@pibul z.psru.ac.th Suan Dusit Rajabhat University 91. Dr. Suwamarn Moungprasert Education Official Suan Dusit Rajabhat University 295 Ratchasima Road, Dusit District Bangkok, Thailand Tel: (66 2) 244 5250 Fax: (66 2) 244 5258 Email: suwamarn@hotmail.com Phetchabun Rajabhat University 92. Assoc. Prof. Dr. Prueng Chanda President Phetchabun Rajabhat University Saraburi-Lomsak Road, Muang District Phetchabun 67000, Thailand Tel: (66 56) 721 583 Fax: (66 56) 722 217 93. Assoc. Prof. Pranee Petkaew Vice-President for Academic Affairs Surat Thani Rajabhat University 272 Bandon-Nasan Road, Tambon Kuntalae Muang District, Surat Thani 84100 Thailand Tel: (66 77) 355 615 Fax: (66 77) 355 468 Phetchaburi Rajabhat University 94. Asst. Prof. Sornchai Yenprem Vice-President for Planning and Development Phetchaburi Rajabhat University 38 Muang District Phetchaburi 76000, Thailand Tel : (66 32) 493 280, 01 856 7805, 01 803 4029 Fax: (66 32) 493 280 Email: sornchai@PBRU.ac.th 71 Roiet Rajabhat University 95. Asst. Prof. Pramote Benchakarn Adviser to the President Roiet Rajabhat University 113 Moo 12, Kohkes, Selapum District Roiet 45120, Thailand Tel: (66 43) 544 738-9 Fax: (66 43) 544 744 Email: promoteb@yahoo.com Surin Rajabhat University 96. Asst. Prof. Kasanachai Phothi-Arsa President Assistant Surin Rajabhat University 21 Thepsoontorn Road, Muang District Surin 32000, Thailand Tel: (66 1) 790 9590 Fax: (66 44) 521 390 Rajabhat Valaya Alongkorn University 97. Mr. Amnat Munthon Dean, Faculty of Science and Technology Rajabhat Valaya Alongkorn University No. 1, Moo 20, Pahonyothin Road Klongluang District, Pathumthani 13180 Thailand Tel: (66 2) 529 0674-7 Fax: (66 2) 529 2580 Email: valaya@ripw.ac.th 98. Asst. Prof. Paiboon Sangkeo Assistant President Rajabhat Valaya Alongkorn University No. 1, Moo 20, Pahonyothin Road Klongluang District, Pathumthani 13180 Thailand Tel: (66 2) 529 0674-7 Fax: (66 2) 529 2580 Email: valaya@ripw.ac.th Rajamangala Institute of Technology 99. Asst. Prof. Chariya Hasitpanitkun Vice-President for General Affairs Rajamangala Institute of Technology Office of the President, Klong 6, Thanyaburi Pathumthani 12110, Thailand Tel: (66 2) 549 3010-11 Fax: (66 2) 577 5045 Email: Chariya@access.rit.ac.th 72 100. Assoc. Prof. Dr. Issaree Hunsacharoonroj Director Institute of Research and Development Rajamangala Institute of Technology Klong 6, Thanyaburi Pathumthani 12110, Thailand Tel: (66 2) 549 4681-4 Fax: (66 2) 549 4680 Email: issaree@rit.ac.th 101. Assoc. Prof. Dr. Churairat Duangduen Vice Chancellor and Dean Faculty of Science Rajamangala Institute of Technology Klong 6, Thanyaburi Pathumthani 12110, Thailand Tel: (66 2) 549 3599 Fax: (66 2) 577 5046 Email: jurairat@rit.ac.th 102. Asst. Prof. Dr. Supatara Popuang Head of Office of the President (Main campus) Rajamangala Institute of Technology Office of the President Rungsit-Nokhornnayok Road Patumtani 12110, Thailand Tel: (66 2) 549 4082 Fax: (66 2) 577 2357 Email: Supatara@access.rit.ac.th Private Universities Assumption University 103. Dr. Absorn Meesing Lecturer Assumption University Ramkhamheang 24, Huamak Bangkapi, Bangkok 10240 Thailand Tel: (66 2) 300 4543-62 ext. 1104 104. Rev. Bro. Anupatt P.Yuttachai Vice-President for Financial Affairs Assumption University 682 Ramkhamhaeng Road, Soi 24 Bangkapi, Huamark Bangkok 10240, Thailand Tel : (66 2) 300 4543 ext. 3766 Fax : (66 2) 300 4540 105. Assoc. Prof. Dr. Methi Pilanthananond Dean Faculty of Education, Assumption University Ramkhamhaeng 24, Huamak Bangkapi, Bangkok 10240 Thailand Tel: (66 2) 300 4553 ext. 3717, 3718 Fax: (66 2) 300 4143 Email: methipil@au.ac.th 73 106. Ms. Jhuriza Victores Student Assumption University 682 Ramkhamhaeng Road, Soi 24 Bangkapi, Huamark Bangkok 10240, Thailand Tel: (66 9) 482 0851 Email: jhuriza@yahoo.com 107. Dr. Vorapot Ruckthum Lecturer Assumption University 682 Ramkhamhaeng 24, Huamak Bangkapi, Bangkok 10240 Tel: (66 2) 300 4543-62 ext. 1104 Dusit Thani College 108. Mr. Pornmit Kulkalyuenyong Vice-Rector for Academic Dusit Thani College 902 Moo 6, Srinakarin Road, Nongbon Pravet District, Bangkok 10250, Thailand Tel: (66 2) 361 7805 Fax: (66 2) 361 7806 Email: pornmit@dtc.ac.th Huachiew Chalermprakiat University 109. Mr. Pong Chongchit Director, BBA-International Program Faculty of Business Administration Huachiew Chalermprakiat University 18/18 Km. 18, Bang Na-Trad Road Bang Plee District, Samud Prakarn 10540 Thailand Tel: (66 2) 312 6300 ext. 1507 Fax: (66 2) 312 6429 Email: pong.c@hcu.ac.th Kasem Bundit University 110. Mr. Amnuay Aungabsee Vice-President of Romklao Campus Kasem Bundit University 1761 Patanakarn Road, Suan Luang Bangkok 10540, Thailand Tel: (66 2) 904 2222 Fax: (66 2) 904 2200 Email: amuay_auekbu.ac.th 111. Assoc. Prof. Aree Punmanee Head of Psychology for Human Development Department Kasem Bundit University 1761 Patanakarn Road, Suan Luang Bangkok 10250, Thailand Tel: (66 2) 321 6930-9 ext. 1428 Fax: (66 2) 722 4077 Email: aree_pu@kbu.ac.th 74 112. Assoc. Prof. Prasarn Malakul Vice-President for Academic Affairs Kasem Bundit University 1761 Patanakarn Road, Suan Luang Bangkok 10250, Thailand Tel: (66 2) 320 2777 ext. 1430 Fax: (66 2) 720 4677 113. Dr. Krissana Bulan Lecturer Krirk University 43/1111 Raminthra Road, Bangkhen District Bangkok 10240, Thailand Tel: (66 2) 552 3500-9 Fax: (66 2) 552 3511 Mission College 114. Asst. Prof. Gail Valentino Human Resource Director Mission College 195 Moo 3, Muak Lek Saraburi 18180, Thailand Tel: (66 36) 344 777 Fax: (66 36) 344 864 Email: hrdir@missioncollege.edu North Bangkok College 115. Dr. Pattama Roopsuqankun Vice-President North Bangkok College 6/999 Phaholyothin 52, Phaholyothin Road Saimai, Bangkok , Thaialnd Tel : (66 2) 972 7200 ext. 320 Fax: (66 2) 972 7751 Email: pattama@northbkk.ac.th Payap University 116. Ms. Sompit Thongpan Senior Lecturer Payap University Muang District, Chiang Mai 50000 Thailand Tel: (66 53) 241 255, 01 485 7968 Fax: (66 53) 241 983 Email: thongpan@yahoo.com Saint John’s University 117. Dr. Suvichakorn Chinapha Vice-President for Academic Affairs Saint John’s University 1110/5 Viphavadee Rangsit Road, Jatujak Bangkok 10900, Thailand Tel: (66 2) 938 7091 Fax: (66 2) 938 7093 Email: johnc@stjohn.ac.th 75 Shinawatra University 118. Ms. Sunee Chinchuntra Vice-President of Administration Shinawatra University 99 Moo 10, Bangtoey, Samkok District Pathumthani 12160, Thailand Tel: (66 2) 599 0000 ext. 1165 Fax: (66 2) 599 3350 Email: sunee@shinawatra.ac.th Siam University 119. Dr. Usanee Charoenpipatpol Director, Office of International Relations Siam University 235 Petchkasem Road, Phasicharoen Bangkok 10160, Thailand Tel: (66 2) 457 0068 ext. 340 Fax: (66 2) 868 6848 Email: usanee@siam.edu Sripatum University 120. Assoc. Prof. Chari Manisri Vice-President for Academic and Student Affairs Sripatum University, Chonburi Campus Chonburi District, Chonburi 20000 Thailand Tel: (66 38) 384 374-5 Fax: (66 38) 276 590 Email: chari@east.spu.ac.th 121. Dr. Chinda Tejavanija Director Sripatum International College Sripatum University 61 Phahon Yothin Road, Bang Khen Bangkok 10900, Thailand Tel: (66 2) 579 1111 ext. 1117 Fax: (66 2) 579 1111 ext. 1432 Email: chinadatc@spu.ac.th Vongchavalitkul University 122. Ms. Jeerapan Kajornjitjarat Vongchavalitkul University Mittraprap-Nongkhai Road, Muang District Nakhonratchasima 30000, Thailand Tel: (66 1) 790 4810 Email: jojoba111 2004@yahoo.com 76 Commission on Higher Education 123. Ms. Chadarat Singhadechakul International Cooperation Officer Bureau of International Cooperation Strategy Commission on Higher Education Ministry of Education 328 Si Ayuttahya Road, Ratchathewi Bangkok 10400, Thailand Tel: (66 2) 664 5913 Fax: (66 2) 354 5570 Email: chada@mua.go.th 124. Mrs. Napaporn Armstrong Chief under Community Service Promotion Group Commission on Higher Education Ministry of Education 328 Si Ayuttahya Road, Ratchathewi Bangkok 10400, Thailand Tel: (66 2) 354 5539 Fax: (66 2) 354 5582, 02 354 5460 125. Ms. Naree Mitsamphandee International Cooperation Officer Bureau of international Cooperation Strategy Commission on Higher Education Ministry of Education 328 Si Ayuttahya Road, Ratchathewi Bangkok 10400, Thailand Tel: (66 2) 664 5613 Fax: (66 2) 354 5570 Email: naree@mua.go.th 126 Dr. Niwat Klin-ngam Director Bureau of Networking and Promotional Affairs Commission on Higher Education Ministry of Education 328 Si Ayuttahya Road, Ratchathewi Bangkok 10400, Thailand Tel: (66 2) 354 5572 Fax: (66 2) 354 5607 Email: niwat@mua.go.th 127. Ms. Nuanwan Tohthong International Cooperation Officer Bureau of International Cooperation Strategy Commission on Higher Education Ministry of Education 328 Si Ayuttahya Road, Ratchathewi Bangkok 10400, Thailand Tel: (66 2) 664 5913 Fax: (66 2) 354 5570 77 128. Mr. Pichate Urairong Bureau of Policy and Planning Commission on Higher Education Ministry of Education 328 Si Ayuttahya Road, Ratchathewi Bangkok 10400, Thailand Tel: (66 2) 354 5500 Fax: (66 2) 354 5600 129. Ms. Siriporn Wiriyaukradecha International Cooperation Officer Bureau of International Cooperation Strategy Commission on Higher Education Ministry of Education 328 Si Ayuttahya Road, Ratchathewi Bangkok 10400, Thailand Tel: (66 2) 354 5613 Fax: (66 2) 354 5570 Email: wsisw@thaimail.org Schools and International Schools Lampang College of Commerce and Technology 130. Mrs. Olin Jiwasantikarn Director, Human Resource Center Lampang College of Commerce and Technology 173 Phaholyothin Road, Muang District Lampang 52100, Thailand Tel: (66 54) 352 400 ext. 173 Fax: (66 54) 251 208 Email: olin@lcct.ac.th 131. Mrs. Pauangthong Wangraj Assistance Director of Quality Lampang College of Commerce and Technology 173 Phaholyothin Road, Muang District Lampang 52100, Thailand Tel: (66 09) 838 7311 Fax: (66 54) 255 715 Email: jojo@lcct.ac.th 132. Mrs. Sumitra Kitikanun Head, Japanese Language Center Lampang College of Commerce and Technology 173 Phaholyothin Road, Muang District Lampang 52100, Thailand Tel: (66 54) 352 400 ext. 121 Fax: (66 54) 251 209 Email: Sumitra@lcct.ac.th 133. Ms. Suwattana Hankitiwat Director of Quality Lampang College of Commerce and Technology 173 Phaholyothin Road, Muang District Lampang 52100, Thailand Tel: (66 06) 657 9210 Fax: (66 54) 251 209 Email: suwattana@lcct.ac.th 78 134. Ms. Tehpee Manowong Director of Business Faculty Lampang College of Commerce and Technology 173 Phaholyothin Road, Muang District Lampang 52100, Thailand Tel: (66 54) 352 400 ext. 139, 01 425 1208 Fax: (66 54) 251 209 Email: Tehpee@lcct.ac.th Niva International School 135. Mr. Eduard Dingemanse Head, IT Department / IT instructor Niva International School 2537 Soi Ladprao, 101 Klongchan Bangkapi 10240, Thailand Tel: (66 2) 948 4605-9 Email: eddievictor@yahoo.com 136. Mrs. Julien Ferrandon Teacher Niva International School 2537 Soi Ladprao, 101 Klongchan Bangkapi 10240, Thailand Tel: (66 2) 948 4605-9 Email: jferrandon@hotmail.com St. Andrews International School 137. Mrs. Swarnalata Nalk Teacher St. Andrews International School 7-D Prestige Towers B. Sukhumvit Soi 23, Bangkok 10110 Thailand Tel: (66 2) 261 7249 Email: kwan_lata@hotmail.com Phyathai School 138. Ms. Oraporn Yamsopa Head of Academic Section Phyathai School 306 Sri Ayuthaya Road, Rajathewee Bangkok 10400, Thailand Tel: (66 7) 098 4609, (66 2) 354 5280 Fax: (66 2) 354 5251 Email: oraporny@hotmail.com Sunthonphu Pittaya Secondary School 139. Mr. Surapong Ngamsom Director Sunthonphu Pittaya Secondary School Krum Sub-District, Klaeng District Rayong 21190, Thailand Tel: (66 38) 657 658 Fax: (66 38) 657 658 Email: surapongngamsom@yahoo.com 79 Companies and Others 140. Asst. Prof. Anucha Chintakanand Adviser, Senate Standing Committee on Public Participation Chairman KTIBJ Leasing Co. Ltd. Tel: (66 1) 808 5114, KTIBJ Tel: (66 2) 651 8120, 252 9620 Fax: (66 2) 254 6118 Email: ofr@panrcgroup.com 141. Ms. Kantima Lerlertyuttiham Human Resources Director Microsoft (Thailand) Ltd. 37th Floor CRC Tower, All Seasons Place 87/2 Wireless Road, Phatumwan Bangkok 10330, Thailand Tel: (66 2) 257 4803 Fax: (66 2) 257 0098 Email: kantimal@microsoft.com 142. Mrs. Kuntaya Manakul Vice-President Thailand Insurance Institute 3354/32 Manorom Building (10th Floor) Rama 4 Road, Klongton, Klongtoey Bangkok 10110, Thailand Tel: (66 2) 671 7440-1 Fax: (66 2) 671 7427 Email: K. lutaya@tiins.com 143. Ms. Lanchakorn Kongsakul General Manager Perfect Solution Asia Co., Ltd 947/31, 7th Floor, 1 Bang Na Complex Building Office Tower Moo12, Bang Na Trad Road, Bang Na District Bangkok 10240, Thailand Tel: (66 2) 398 8553 ext. 25 Fax: (66 2) 361 8578 Email: Lanchakorn@perfectsolutionasia.com 144. Mr. Montien Veerothai Executive Director Toyata Academy Thailand Toyota Motor Thailand Co., Ltd 186/1 Moo 1, Old Railway Road Tombol Samrongtai, Phra Pradaeng District Samut Prakarn 10130, Thailand Tel: (66 2) 386 1503 Fax: (66 2) 386 1632 Email: mveeroth@toyota.co.th 80 145. Mrs. Phandhida Sucharittanonta Personnel Manager Grand Hyatt Erawan Bangkok 494 Ploenchit Road, Lumpini Pathumwan, Bangkok 10330, Thailand Tel: (66 2) 254 1234 ext. 3009 Fax: (66 2) 254 6307 Email: phandhida.sucharittanonta@hyattintl.com 146. Ms. Shubhada More Student Assumption University 55/1201 Ekamai 12 Sukumvit Road, Bangkok, Thailand Tel: (66 6) 540 4871 Email: shubhada1204@yahoo.com 147. Mr. Xuwat Wongchotewattana Director of Human Resources Grand Hyatt Erawan Bangkok 494 Ploenchit Road, Lumpini Pathumwan, Bangkok 10330, Thailand Tel: (66 2) 254 1234 ext. 3007 Fax: (66 2) 254 6307 Email: xuwat.wongchotewattana@hyattintl.com 148. Mr. Prakai Cholahan ACAP Advisory International Human Resources Institute 149. Ms. Jitlada Leeyakas Researcher Foundation for International Human Resource Development 150. Mr. Jarognsak Pornkunanupap Researcher Foundation for International Human Resource Development International Organisations Thailand-U.S. Educational Foundation (Fulbright) 151. Ms. Porntip Kanjananiyot Executive Director Thailand-U.S. Educational Foundation (Fulbright) Thai Wah Tower 1 21/5 South Sathorn Road, Bangkok 10120 Thailand Tel: (66 2) 285 0581-2 Fax: (66 2) 285 0583 Email: ptk@fulbrightthai.org 81 UNESCO Bangkok 152. Prof. Dr. Molly N. N. Lee Programme Specialist in Higher and Distance Education UNESCO Bangkok Asia-Pacific Regional Bureau for Education Mom Luang Pin Malakul Centenary Building 920 Sukhumvit Road Bangkok 10110, Thailand Tel: (66 2) 391 0577 Fax: (66 2) 391 0866 Email: m.lee@unescobkk.org Seminar Organisers ASAIHL 153. 154. Assoc. Prof. Dr. Ninnat Olanvoravuth Secretary General Association of Southeast Asian Institutions of Higher Learning Office of ASAIHL, Jamjuree 1 Building Chulalongkorn University Bangkok 10330 Thailand Tel: (66 2) 251 6966 Fax: (66 2) 253 7909 Email: ninnat99@hotmail.com Mrs. Pranee Disbanchong Association of Southeast Asian Institutions of Higher Learning Office of ASAIHL, Jamjuree 1 Building Chulalongkorn University Bangkok 10330, Thailand Tel: (66 2) 251 6966 Fax: (66 2) 253 7909 Commission on Higher Education 155. Assoc. Prof. Dr. Pavich Tongroach Secretary-General Commission on Higher Education Ministry of Education 328 Si Ayutthaya Road Bangkok 10400, Thailand Tel: (66 2) 245 8928 Fax: (66 2) 245 8636 Council of University Presidents of Thailand 156. Prof. Dr. Adulya Viriyavejakul Chair, CUPT Council of University President of Thailand Office of Secretariat Jamjulee 1 Building, Chulalongkorn University Bangkok 10330, Thailand Tel: (66 2) 218 3202, 02 218 3206 Fax: (66 2) 216 1259 82 157. Assoc. Prof. Dr. Channarong Pornrungroj Secretary-General Office of Secretariat Council of University President of Thailand Jamjulee 1 Building, Chulalongkorn University Bangkok 10330, Thailand Tel: (66 2) 218 3202, 02 218 3206 Fax: (66 2) 216 1259 158. Dr. Somsuke Terapigittra Deputy Secretary-General Office of Secretariat Council of University President of Thailand Jamjulee 1 Building, Chulalongkorn University Bangkok 10330, Thailand Tel: (66 2) 218 3202, 02 218 3206 Fax: (66 2) 216 1259 159. Ms. Supawan Klaythongkum Officer Office of Secretariat Council of University President of Thailand Jamjulee 1 Building, Chulalongkorn University Bangkok 10330, Thailand Tel: (66 2) 218 3202, 02 218 3206 Fax: (66 2) 216 1259 160. Ms. Thippawan Jirathamwasin Officer Office of Secretariat Council of University President of Thailand Jamjulee 1 Building, Chulalongkorn University Bangkok 10330, Thailand Tel: (66 2) 218 3202, 02 218 3206 Fax: (66 2) 216 1259 SEAMEO RIHED 161. Dr. Padoongchart Suwanawongse Director SEAMEO RIHED c/o Commission on Higher Education Building 5th Floor, 328 Si Ayutthaya Road Rajathvee, Bangkok 10400, Thailand Tel: (66 2) 644 9856-63 ext. 108 Fax: (66 2) 644 5421 Email: padoong@uni.net.th 162. Dr. Varaporn Bovornsiri Consultant SEAMEO RIHED c/o Commission on Higher Education Building 5th Floor, 328 Si Ayutthaya Road Rajathvee, Bangkok 10400, Thailand Tel: (66 2) 644 9856-63 ext. 105 Fax: (66 2) 644 5421 Email: rihed@seamor.org 83 163. Dr. Praphon Jearakul Consultant SEAMEO RIHED c/o Commission on Higher Education Building 5th Floor, 328 Si Ayutthaya Road Rajathvee, Bangkok 10400, Thailand Tel: (66 2) 644 9856-63 ext. 103 Fax: (66 2) 644 5421 Email: rihed@seamor.org SEAMEO Secretariat 164. Dr. Arief S. Sadiman Director SEAMEO Secretariat 4th Floor, Mom Luang Pin Malakul Centenary Building 920 Sukhumvit Road Bangkok 10110, Thailand Tel: (66 2) 391 0144 Fax: (66 2) 381 2587 165. Mr. Addul Wahid bin Sulaiman Deputy Director (Programme and Marketing) SEAMEO Secretariat 4th Floor, Mom Luang Pin Malakul Centenary Building 920 Sukhumvit Road Bangkok 10110, Thailand Tel: (66 2) 391 0144 Fax: (66 2) 381 2587 166. Dr. M.R. Rujaya Abhakorn Deputy Director SEAMEO Secretariat 4th Floor, Mom Luang Pin Malakul Centenary Building 920 Sukhumvit Road Bangkok 10110, Thailand Tel: (66 2) 391 0144 Fax: (66 2) 381 2587 167. Dr. Mardhatillah Mardjohan Programme Officer (Evaluation) SEAMEO Secretariat 4th Floor, Mom Luang Pin Malakul Centenary Building 920 Sukhumvit Road Bangkok 10110, Thailand Tel: (66 2) 391 0144 Fax: (66 2) 381 2587 168. Mr. Benito E Benoza Programme Officer (Development) SEAMEO Secretariat 4th Floor, Mom Luang Pin Malakul Centenary Building 920 Sukhumvit Road Bangkok 10110, Thailand Tel: (66 2) 391 0144 Fax: (66 2) 381 2587 84 169. Ms. Piyapa Su-angavatin SEAMEO Secretariat 4th Floor, Mom Luang Pin Malakul Centenary Building 920 Sukhumvit Road Bangkok 10110, Thailand Tel: (66 2) 391 0144 ext. 106 Fax: (66 2) 381 2587 85