ISSUES PAPER REGULATORY REVIEW ISSUE PAPER: PROFESSIONAL SERVICES TO BUILDING INDUSTRY 29 October 2014 PROFESSIONAL SERVICES TO BUILDING INDUSTRY Table of Contents 1.0 TERMS OF REFERENCE ........................................................................................... 4 1.1 What the MPC has been asked to do? ........................................................................................ 4 1.2 Conduct of the review................................................................................................................... 4 1.3 Timing ........................................................................................................................................... 4 1.4 Contacts ....................................................................................................................................... 5 2.0 INTRODUCTION ......................................................................................................... 6 2.1 What is this study about? ............................................................................................................. 6 2.2 The Professionals Servicing Building Industry ............................................................................. 7 2.3 Defining Regulations .................................................................................................................... 8 2.4 Controls in Professional Administration ....................................................................................... 9 2.5 Regulations in Delivering Professional Services to Building Industry .......................................... 9 2.6 Professional Services Regulators .............................................................................................. 11 2.7 Intervention by Government and Agencies ................................................................................ 11 3.0 RESTRICTIONS ON COMPETITION ........................................................................ 12 3.1 Market Failure ............................................................................................................................ 12 4.0 VALUE CHAIN IN PROFESSIONAL SERVICES ...................................................... 13 4.1 Entry Requirement of Professional Registration ........................................................................ 14 4.2 Setting up of Practice ................................................................................................................. 15 4.3 Registration of Business ............................................................................................................ 16 4.4 Service Registration with Government ....................................................................................... 17 4.5 Non- profession Statutory Registration ...................................................................................... 18 4.6 Dealing with Construction Permit ............................................................................................... 18 4.7 Completion / Termination of Practice ......................................................................................... 19 5.0 EXPECTATION AND DEMAND IN PROFESSIONAL SERVICES............................ 20 5.1 Expectation in Professional Services Serving Building Industry ................................................ 20 5.2 Investment in Technology .......................................................................................................... 21 ISSUES PAPER 2 PROFESSIONAL SERVICES TO BUILDING INDUSTRY 5.3 Demand in Professional Service Serving Building Industry ....................................................... 21 6.0 LIBERALISATION OF PROFESSIONAL SERVICES ............................................... 22 7.0 FEEDBACK AND SUGGESTION ............................................................................. 23 ISSUES PAPER 3 PROFESSIONAL SERVICES TO BUILDING INDUSTRY 15 OCT 2014 REGULATORY REVIEW ISSUE PAPER: PROFESSIONAL SERVICES TO BUILDING INDUSTRY 1.0 TERMS OF REFERENCE 1.1 What the MPC has been asked to do? The 10th Malaysia Plan has mandated Malaysia Productivity Corporation (MPC) to carry out regulatory review in view of making it easy to do business in Malaysia. In relation to this, the Malaysia Service Development Council (MSDC) has asked the MPC to review the Professional Services to Building Industry. This review process will draw on the expertise and perspectives of public sector and private sector leaders, who will help identify key issues and the appropriate solutions. While it is not one of the 12 National Key Economic Areas (NKEAs), it contributes all of them. 1.2 Conduct of the review The study will emulate the approach used by the Australian Government Productivity Commission (AGPC) and the team will be guided by a regulatory expert Ms. Sue Holmes. The team will select a sample of practices providing engineering, architecture, planning and surveying services to the building industry across the country. The team will interview the senior management personnel to identify the regulatory issues of concern. Based on the principles of good regulatory practices, the team will formulate feasible options for further deliberation. These issues and options will be subject to further consultation with relevant stakeholders in order to develop concrete recommendations that will reduce unnecessary regulatory burdens. Figure below summarizes the study process for this review. 1.3 Timing This review commenced in May 2014 and has started with canvasing interested parties about concerns with written regulation and its administration. The review process is anticipated to be completed in 2015. ISSUES PAPER 4 PROFESSIONAL SERVICES TO BUILDING INDUSTRY 1.4 Contacts Interested parties are welcomed to participate in this review. You can contact the persons below on matters relating to this review. Mr. Muhammad Zaid Malek (Administrative matters) Tel: 03-7960 0173 Email: mzaid@mpc.gov.my Mr. Mohammed Alamin Rehan (Other matters) Tel: 03-7960 0173 Email: alamin@mpc.gov.my ISSUES PAPER 5 PROFESSIONAL SERVICES TO BUILDING INDUSTRY 2.0 INTRODUCTION In the Tenth Malaysia Plan (2011-2015), Malaysia Productivity Corporation (MPC) is commissioned to review the regulations currently practiced by the Government and agencies in which includes the regulations governing the professionals servicing the building industry. These regulations must be adhered by the professionals, regardless of its effectiveness, productiveness and costs involved. These regulations will be assessed and analysed with the focus for modernising business regulations. Any redundancy, unnecessarily burdensome and outdated regulations will be identified and reduced while retaining efficient ones in order to achieve a dynamic, modernised business ecosystem. A good regulations reform shall give direct or indirect economic, social and environmental benefits to the citizens and businesses, whereby, the government need to carefully balance between the cost implication and the benefit to the public as not to allow the cost burdens overshadows the benefit to the public. Over-regulating can sometimes happened in addressing issues, thus make it inefficient in delivering services to the public. 2.1 What is this study about? This issues paper is intended to assist people preparing a submission to the MPC’s inquiry on Professional Services to Building Industry in Malaysia. It provides some general background information and raises questions that can assist in preparing a submission. The issues addressed in this paper and the guiding questions cover only a portion of the possible issues. In preparing a submission, participants are encouraged to comment on any they believe are relevant to the inquiry. In making recommendations for future policy and program settings, MPC will be considering options for improving the regulations related to registration of professional services and the conduct of professional service as directed by the TOR. Professional services industry covers the activities of various professions in accordance with their professional codes of conduct. For the purpose of this review, the scope of inquiry will be narrowed down to the professional service that are directly related to building industry, which are the Architects, Engineers, Quantity Surveyors, Town Planners and Land Surveyors (the said Professional). These professionals provide services to the building industry and also other sectors such as education, transportation, infrastructure, tourism etc. Hence, any improvements in regulations system of these professional services will add value to these sectors and this linkage will ultimately generate multiplier effect for the economy. ISSUES PAPER 6 PROFESSIONAL SERVICES TO BUILDING INDUSTRY 2.2 The Professionals Servicing Building Industry In Malaysia context, the definition of these professionals can be described as: Architect – The Architect is a registered professional in building industry who provides architecture consultation services that includes preparation of building design, preparation of planning submission document, supervision of construction works, performs as the lead consultant in a building project, and also responsible as the Principal Submitting Person in obtaining building plan approval. Architect may also provide additional services as required by the client such as landscape plans, cost management and interior design. Engineer – The Engineer is a registered professional that provides engineering services in various fields of works include building constructions, infra-structures, manufacturing, mining, automotive and etc. In building industry the field of engineering services are divided into civil engineering, structure engineering, mechanical engineering and electrical engineering. A consulting engineer are entitled to provide engineering services and advice in connection with project feasibility study, planning, survey, design, construction, commissioning, operation, maintenance and management of engineering works or projects1. Quantity Surveyor – The Quantity Surveyor is a construction professional, qualified and adequately trained to advise on all aspects of construction costs, financial and contractual administration. An expert on the cost and management of construction projects, whether building, civil or heavy engineering2. Town Planner – A town planner is a professional who works in the field of land use planning for the purpose of optimising the effectiveness of a community's land use and infrastructure. A town planner formulates plans for the development and management of urban and suburban areas, typically analysing land use compatibility as well as economic, environmental and social needs. Land Surveyor – A land surveyor is a professional person with the academic qualifications and technical expertise to practise the science of measurement; to assemble and assess land and geographic related information; to use that information for the purpose of planning and implementing the efficient administration of the land, the sea and structures thereon; and to instigate the advancement and development of such practices3. 1 Registration of Engineers Act 1967 (Act 138). 2 Royal Institute of Surveyors Malaysia, QS Division – (http://www.rism.org.my/ContentPages/QS 2 Royal Institute of Surveyors Malaysia, QS Division – (http://www.rism.org.my/ContentPages/QS Division Background.aspx). 3 Royal Institute of Surveyors Malaysia, GLS Division – (http://rism.org.my/ContentPages/GLS Division Background.aspx). ISSUES PAPER 7 PROFESSIONAL SERVICES TO BUILDING INDUSTRY Under the laws of Malaysia, the practice of these professions are governed by their respective acts listed as shown in the following table. Profession Architect Regulator Board of Architects Malaysia Relevant Acts Architects Act 1967 Institution / Association Malaysian Institute of Architects (PAM) Engineer Board of Engineers Malaysia Registration of Engineers Act 1967 Institute of Engineers Malaysia (IEM), Association of Consulting Engineers Malaysia (ACEM) Quantity Surveyor Board of Quantity Surveyors Malaysia Quantity Surveyors Act 1967 Royal Institution of Surveyors, Malaysia (RISM) Town Planner Board of Town Planners Malaysia Town Planners Act 1995 Malaysian Institute of Town Planners (MIP), Malaysian Town Planners Association (PERSADA) Land Surveyor Board of Land Surveyors Malaysia Licensed Land Surveyors Act 1958 Royal Institution of Surveyors, Malaysia (RISM), Association of Authorised Land Surveyors Malaysia (PEJUTA) Figure 2.1 The profession regulators, relevant acts, institutions and associations. The main objective of the professional acts is to govern the practice of professionals in the interest of the public and the nation. However, there are instances where overregulating of these professions lead to unnecessary burden to the business and public. Unnecessary taxing acts, rules and regulations need to be reviewed to make business easier and to boost the growth of productivity. 2.3 Defining Regulations Regulations - are acts, laws, by-laws, rules or directives prescribed and maintained by an authority, especially to regulate conduct. A good regulatory system should has a set of regulations which are clear to be adhered by the practitioners, administratively efficient, enforceable and legitimate. Regulatory burdens – are the extra requirements, activities and costs that practitioners some deliver or bear in order to comply with the acts, laws, by-laws, rules or directive implemented by an authority. The extra requirements usually demand extra efforts, time and cost from the practitioners, thus impose costs and often decrease the productivity of the practitioners. ISSUES PAPER 8 PROFESSIONAL SERVICES TO BUILDING INDUSTRY Unnecessary regulatory burdens – result from regulatory burdens which are required to achieve the objectives being addressed by a regulation. They arise from inefficient and redundant rules or directives or from poor administration by the regulatory authority. These unnecessary encumbrances either impose a much higher cost than any benefit they provide or the benefit could be achieved at a lower cost to business. 2.4 Controls in Professional Administration The regulation and administration of professional practice by the professional boards are made with the authority provided under an Act of Parliament. Through the professional Acts, the relevant boards regulate the practice of its professional members and makes regulations, rules and by-laws to be adhered by its members. Although the Federal Government holds the highest authority in the legislative structure, state governments and local governments are also empowered to issue gazette with regard to the state and municipality regulations, rules and by-laws as long as it does not contradict the Act of Parliament. Besides the Act of Parliament, gazetted regulations and rules, it is also common for the regulators to issue other form of controls such as technical and non-technical statement of policies, practice guidelines, circular letters, letters of instructions, desk instruction, technical instructions and etc. These form of controls shall not constitute a law under the legislation, but it forms the administrative procedure required to be fulfilled by the practitioners. The administrative controls may be introduced by the regulators from time to time to facilitate the administration of the practice of its members. Nevertheless, the administrative controls should not be implemented in any way contrary to the acts or gazetted rules, regulations or by-laws. 2.5 Regulations in Delivering Professional Services to Building Industry Through this review, MPC is expected to collect data on the issues related to Professional Services to Building Industry from the setting up of the professional practice to the final completion or termination of the professional practice. Various acts and regulations imposed at different stages of registration and approval required to be adhered by the said Professional as illustrated in the following table (Figure 1.2). Several registration processes are required at different stages in setting up and delivering the services by the said Professional. The process of professional registration with the governing board for delivering of professional services may varies between the professions. However, the statutory registration requirement for non-professional task such as registration for collecting government service tax and registration of company would be similar with other services. ISSUES PAPER 9 PROFESSIONAL SERVICES TO BUILDING INDUSTRY Profession Processes: Setting up of practice Architect Architects Act 1967 Quantity Surveyor Town Planner Relevant regulations Registration of Quantity Town Planners Engineers Act Surveyors Act Act 1995 1967 1967 Engineer Land Surveyor Licensed Land Surveyors Act 1958 Registration of business Registration of Business Act 1956, Companies Act 1965, Partnership Act 1961, Limited Liability Partnerships Act 2012, Companies Regulations 1966, Registration of Business Rules 1957, Limited Liability Partnerships Regulations 2012 Service registration with gov. Financial Procedure Act 1957, Government Contracts Act 1949, Ministry of Finance - Treasury Instructions - (AP) 166 to 206 and 229 to 300, Treasury Circular Letter 2/2011- S/K.KEW/PK/P/1100/000000/165/23 Jld. 9 SK 1 (4), Nonprofession statutory registration Tax collection: Service Tax Act 1975, Service Tax Regulations 1975, Service Tax Order 2000 Goods and Services Tax Act 2014, Income Tax Act 1967, General: Local Government Act 1976, Business Premise and Signage Licensing, Employment Act 1955, Immigration Act 1959/63, Foreign workers permit, East Malaysia work permit Delivery of professional services Architects Registration of Quantity Town Planners Licensed Land Act 1967 Engineers Act Surveyors Act Act 1995 & Surveyors Act & other 1967 & other 1967 & other other 1958 & other regulations regulations regulations regulations regulations under the under the Act under the Act under the Act under the Act Act National Land Code 1965, Street, Drainage and Building Act 1973, Town and Country Planning Act 1976, Uniform Building By-laws 1984, Occupational Safety and Health Act 1994, Local Government Act 1976, Various utilities services acts and other regulations under these acts. Dealing with const. permit Completion or termination of practice Architects Act 1967 Registration of Engineers Act 1967 Quantity Surveyors Act 1967 Town Planners Act 1995 Licensed Land Surveyors Act 1958 Registration of Business Act 1956, Companies Act 1965, Partnership Act 1961, Limited Liability Partnerships Act 2012, Figure 2.2 Various acts and regulations imposed to the professional at different stages of registration and approval for delivering professional services. ISSUES PAPER 10 PROFESSIONAL SERVICES TO BUILDING INDUSTRY 2.6 Professional Services Regulators Through the provisions of the respective acts, the professional boards are empowered to make rules and regulations to self-regulate the practice of the said Professional. The members of professional boards consist of professional members of the profession, in a way, the profession are governed by its own appointed professional members. These professional boards are also the custodians of the respective professional acts. The professional boards also have the authority to prescribe academic qualifications and practical experience requirements for the graduates to register as the professional members. After obtaining approval of professional registration from the Boards, the said Professional may establish their practice in accordance with the rules and regulation set by the Boards. With the approval of registration of the professional practice, the said Professional are allowed to deliver professional services to the building industry. However, besides the requirement for registration under the professional acts, there are a lot more registration requirements, rules and regulations imposed by various parties and agencies need to be fulfilled by the said Professional. Some of these regulations and registration requirements occurred from uncoordinated implementation of various regulations by different agencies, which may not be necessary, hence, it creates unnecessary regulatory burden to the public and professional. 2.7 Intervention by Government and Agencies The present professional acts generally are sufficient to govern the practice of the said Professional and to protect the interest of the public. However, in some cases there are lack of enforcement by the professional boards, thus, it requires the government through various agencies to impose new regulations to enforce the practice of the said Professional. As an example, a Civil Engineer registered with Board of Engineer Malaysia is qualified to deliver the civil engineering services in Malaysia, however, in some cases there are other regulations that require the Civil Engineer to be registered with local authority and National Water Services Commission (SPAN) before he can deliver the water related services. In a situation where the government senses inefficacy of regulation by the professional boards, the Government may introduce additional measures to stiffen the regulation. Frequently, the introduction of additional regulations are meant to protect the interest of the public and to improve the administration of the professionals, however, sometimes they may not work as intended. Therefore, the regulators have to carefully simulate and analyse any proposal for new regulations before its implementation to avoid redundancy and overlapping regulations by multiple agencies which may possibly be unnecessary burdens to the said Professional and public. Through this review, the respondents are encouraged to give feedback and suggestion to the MPC on their experience and concerns in dealing with these regulations. ISSUES PAPER 11 PROFESSIONAL SERVICES TO BUILDING INDUSTRY 3.0 Restrictions on Competition Implementation of professional self-regulation by the professional board allows discretion to restrict entry and imposes additional requirements in term of training programmes and other qualifications in selection of prospective candidates. The rules and regulations are frequently set up by the professional bodies, reflecting the better capacity of the bodies to know what is required to establish competency. While professional bodies have the greatest capacity to judge competency, they can face two types adverse incentives: one is to be too lenient on its members when assessing poor performance; and the other is to apply entry requirements which are too stringent in order to reduce competition and to increase capacity of current members to charge higher fees due the resulting lower numbers of professionals. Over-regulating with stringent requirement imposed for the graduate to register as the professional members or preventing other occupational group from delivering the similar service by an occupational group will groom unhealthy growth of monopoly by a particular interest group. This will restrict competitions in offering the professional services and causes unnecessary increase in compliance cost for building development projects. 3.1 Market Failure Extensive controls and monopolisation by an interest group may sometimes have a greater effect to the community and causes market failure. Market failure is an economic situation when the quantity of a product supplied by supplier does not equate the demand by consumers. This usually happens as a result from a lack of certain economically ideal aspects, which prevents equilibrium in demand and supply. In professional services, both over regulating of professional services and over protecting professional group will break the economic equilibrium. In a case where the profession is over protected, entry to the profession are controlled and number of professional practitioners to serve the needs of the people will be too low, thus, it create higher demand for the services which directly increase the competition in getting the services, subsequently, will results in higher cost to the people. In a situation where the market equilibrium is broken, government’s intervention are required to put the public interest back to priority and to restore the balance between the supply and demand for the services. There is another conceivable outcome where a market participant may be made better-off without making someone else worse-off. Therefore, the regulators have to be cautious in prescribing selecting criteria for entry to these professions and in regulating the delivery of professional services, thus to carefully differentiate the useful barriers from the anti-competitive barriers. If there is such element of control imposed through any regulation contributing to these effects unnecessarily, the professionals or the people need to highlight for further review of the regulation. ISSUES PAPER 12 PROFESSIONAL SERVICES TO BUILDING INDUSTRY 4.0 Value Chain in Professional Services The value chain of the process in professional services regulations at different stages of registration and approval required to be adhered by the said Professional as illustrated in the following Figure 3.1. The figure shows a general summary of the stages of process involving various regulators and government agencies in registering and regulating the said Professional in delivering their services. In the whole process of delivering the professional services, the said Professional may encounter numerous regulations other than the registration of the professional practice. These may include the regulations in charging professional fees, rules in delivering services, contract administration, professional risk and indemnity, etc. Figure 4.1 Professional services regulation value chain diagram from the setting up to the closure of professional practice. Most of the regulatory issues faces by the said Professional in building industry are the processes in dealing with construction permit. These processes consist of a wide range of procedures from application for planning permission to certification of building completion by the Principal Submitting Person. In many cases the process may also include the ISSUES PAPER 13 PROFESSIONAL SERVICES TO BUILDING INDUSTRY application for approval related to land matter such as land conversion, sub-division, amalgamation, surrender and alienation of land. Subsequent to the needs, a special task force Focus Group in Dealing with Construction Permit (FGDCP), was set up to look into improving the procedures in dealing with construction permit in Peninsular Malaysia. 4.1 Entry Requirement of Professional Registration Prior to acceptance of registration as professional member with the professional boards, a graduate must undergo specialised training consisting of recognised education programme, practical experience and professional examination or interview to qualify for the registration. Professional board may prescribe their own entry rules and requirement to be fulfilled by the prospective professional. *1 Engineering *2 Quantity Survey *3 *4 T. Planning Land Survey *5 Field of Study Architecture Higher Education B. Architecture or equivalent (min 5 years) B. Engineering or equivalent (min 4 years) B. Quantity Surveying or equivalent (min 3 years) B. Town Planning or equivalent (min 3 years) B. Surveying or equivalent (min 3 years) Under Grad. Practical Experience Compulsory (min 6 months) Compulsory (min 8 weeks) Not required Not required Not required Post Grad. Practical Experience Compulsory (min 24 months) Compulsory (min 36 months) Not required Compulsory (min 24 months) Practical Experience Report/ Certificate Experience Log Book and Report Submission Certificate of Training Not required Proof of prescribed practical experience Compulsory (min 24 months Articled Pupil) Schedule 8 – Statement of Training Form Oral Examination /Interview Part III Oral Examination YES – various disciplines Not required Compulsory interview after passing MIP written exam. Not required Written Examination Part III Professional Examination Professional Assessment Exam. (PAE) ISM Direct Final Exam MIP Course and MIP Examination Part I, II & III LJT Examination Entry requirement for professional registration Source: *1 – Board of Architects Malaysia *2 – Board of Engineers Malaysia *3 – Board of Quantity Surveyors Malaysia *4 – Malaysian Institute of Planners *5 – Board of Land Surveyors Malaysia Figure 4.2 Entry requirement for different professional board registration. ISSUES PAPER 14 PROFESSIONAL SERVICES TO BUILDING INDUSTRY Professional boards shall set the criteria for assessment and accreditation of programmes offered by institutions of higher learning. Graduates who have accomplished their study from the accredited programme shall be allowed to apply for registration as professional members after fulfilling the practical experience and examination requirement prescribed by the professional boards. Other graduates who have completed their study from unrecognised programmes will not be able to register as the graduate members of the professional boards, unless after going through either additional trainings, courses, examination or interview as determined by the professional boards. For example, Board of Quantity Surveyors Malaysia requires graduates from unrecognised programme to attend ‘topping up’ courses before they can be admitted as graduate members of the profession. Upon registration as Graduate Members, or ‘Articled Pupil’ in the case of land surveyor, the graduates in Architecture, Engineering, Town Planning or Land Surveying are required to gain practical experience and sit for the written or oral examination. Most of the examination and interview will be conducted by the professional boards. However, for town planning graduates, the examination and interview are conducted by Malaysian Institute of Planners (MIP). After passing the written examination, MIP shall conduct interview to select the qualified Graduate Town Planner candidates for professional registration. In the case of quantity surveyors, the board of Quantity Surveyors Malaysia (BQSM) does not requires the candidate to have formal practical training experiences, instead, the Graduate Quantity Surveyors are required to pass the written examination to apply for professional registration. 4.2 Setting up of Practice The initial task by the said Professional in delivering the professional services is the requirement to be registered with the professional board and to set up a professional practice. There are several forms of professional practice can be set up in accordance with respective professional Acts. The provisions under the Acts allow the boards to register individual entitlement as a professional. However, the registration of practice as partnership and multi-discipline practice are not mentioned in the Town Planners Act 1995 and the Licensed Land Surveyors Act 1958. A Registered Town Planner or a Licensed Land Surveyor is allowed to practice under individual registration capacity, contrarily, the Professional Architect, Engineer and Quantity Surveyor are required to setup a firm (professional practice) before the services can be offered to other party. The professional acts prohibit the registration of public corporation as a professional practice, thus it bound the numbers of shareholders to the limit as allowed under the Companies Act. A corporation or a firm is also prevented from being a shareholder in the professional practice. Hence, indirectly imposes restriction to the merging of larger company and formation of professional consortiums with big numbers of shareholders. ISSUES PAPER 15 PROFESSIONAL SERVICES TO BUILDING INDUSTRY 4.3 Registration of Business Besides registration with the professional board for the professional practice, companies and business entities are required to be registered with the Companies Commission of Malaysia (CCM). Exemption are only given to sole-proprietorship setup where the registration with CCM is not necessary if the practice is registered with the professional board. The list of acts and regulations in registration of company or business are as follow:i. ii. iii. iv. v. vi. vii. Registration of Business Act 1956; Companies Act 1965; Partnership Act 1961; Limited Liability Partnerships Act 2012; Companies Regulations 1966; Registration of Business Rules 1957; and Limited Liability Partnerships Regulations 2012. Regulator Regulations Professional Board Professional Acts CCM Reg. of Business Act 1956 Companies Act 1965 Individual / Sole Proprietor Compulsory Registration Optional Registration n/a Partnership Compulsory Registration Compulsory Registration n/a Body Corporate Compulsory Registration n/a Compulsory Registration Compulsory Registration n/a Compulsory Registration Not allowed n/a Compulsory Registration Multidisciplinary / Consortium Public Corporation Figure 4.3 Registration requirements for setting up business. The usual type registration of professional firm with CCM are either partnership or body corporate, whereby the registration of sole-proprietor practice with CCM is optional. Conventionally, the registration of body corporate (private limited company) are governed under the Companies Act 1965, and the registration of partnership practice is governed ISSUES PAPER 16 PROFESSIONAL SERVICES TO BUILDING INDUSTRY under the Registrations of Business Act 1956. The conventional partnership setup has no limitation of risk of liability, however, a recently enacted Limited Liability Partnerships Act 2012 shall give options for practitioner to setup their partnership practice with limited liability under the Limited Liability Partnerships Act. Architect Aug 2014*1 Engineer Aug 2014*2 Quantity Surveyor Aug 2014*3 1,980 11,194 1,010 304 444 Sole Proprietor 1,076 1,013 165 n/a n/a Partnership 99 203 48 n/a n/a Body Corporate 244 994 110 n/a n/a Multidisciplinary 41 24 15 n/a n/a 1,460 2,234 338 304 369 Profession Date of data Active Professional Members Total Registered Practices Source: *1 – Board of Architects Malaysia *2 – Board of Engineers Malaysia *3 – Board of Quantity Surveyors Malaysia *4 *5 Town Planner Oct 2014*4 Land Surveyor Aug 2014*5 – Board of Town Planners Malaysia – Land Surveyors Board Malaysia Figure 4.4 Numbers and types of practices registered with the professional boards. 4.4 Service Registration with Government Besides registration with the professional board for the professional practice, the firms also need to be registered with Ministry of Finance (MOF) as a prerequisite for delivering professional services to the government and its agencies. The registration for supply of goods and services could be done online through electronic procurement system (e-perolehan). Upon completion of registration, the professional firm will be issued with a certificate of registration detailing the type of services that the firm are entitled to offer to government. The hurdle in the registration system is the limitation of a single registration entitlement for every individual person. Any person or business owner who is registered with ISSUES PAPER 17 PROFESSIONAL SERVICES TO BUILDING INDUSTRY MOF under any company names, shall be prevented to be registered with another company name under the system, hence, the second company will not be able to be registered unless the company appoints new directors and these directors are not registered with MOF. Further details are available at: http://home.eperolehan.gov.my. 4.5 Non- profession Statutory Registration In carrying out the business, the said Professional also required to comply with other statutory requirement and registrations, i.e. registration for collection of Government Service Tax, registration of business premise and signboard with local authority, registration of international foreign workers permit, registration of workers permit from west Malaysia, employee income tax collection and deduction etc. As an example, the said Professional are required to collect on behalf of the Government, the service tax due for the services received by the service getter (the client). Before they are able to collect the service tax on behalf of the Government, the said Professional are required to obtain the license from the Royal Malaysian Customs Department. The obligation to pay the Government Service Tax lies on the service getter, however, the obligation to collect the service tax lies on the said Professional. Under the regulations, regardless whether the said Professional has actually collected the service tax or not, they are obliged to pay the tax on behalf of the service getter within a stipulated period. Delivery of Professional Services 4.6 Dealing with Construction Permit All modern economies regulate the use of land and the construction of buildings for several reasons. The objectives are achievable through rigorous control of building codes, zoning and land use. During the development planning stage, a good development control is very important in ensuring a harmonious society development and to keep the balance between the economic growth and the social growth. Good regulations ensure safety is addressed, while minimising burdens on business such as making permit approval process efficient, transparent and cost effective. Dealing with the construction permit is one of the main task under delivery of professional services. Due to continuous delays in dealing with construction permit, in 2010, PEMANDU had initiated the Property Development Lab to study and analyse REHDA’s concerns in dealing with property development. Property Development Lab were carried out which resulted 22 key initiatives have been presented to the Prime Minister (REHDA, 2010). Four out of the 22 initiatives relate directly to the building permit, which are: Initiative 1: Initiative 3: Initiative 10: Initiative 11: Streamlining Approval Process, Pre-consultation, Building Plan Approval Elimination, PSP Self-Certification. ISSUES PAPER 18 PROFESSIONAL SERVICES TO BUILDING INDUSTRY Most of the initiatives have been implemented by various agencies under the federal government including Ministry of Housing and Local Government, and Federal Department of Town and Country Planning. However, the highlighted four initiatives were not implemented pending detail deliberation and setting up of proper mechanism for implementation. The push for improvement in construction and property development environment further continues with the establishment of various technical working groups and focus groups that collaborate the efforts of the public and private sectors. An example of close collaboration between private and public sector is demonstrated through the establishment of Focus Group on Dealing with Construction Permit (FGDCP) by PEMUDAH (2012) and later the introduction of OSC 3.0 plan submission system in June 2014. Besides the OSC procedures in dealing with construction permit, the said Professional need to deal with various regulations related to land development, planning permission and construction permit which includes the following acts: i. ii. iii. National Land Code 1965 (Act 56) Town and Country Planning Act 1976 (Act 172) Street, Drainage and Building Act 1974 (Act 133) The three main acts on land, planning and buildings empower the regulators to formulate various regulations, by laws and orders in regulating the activities related to land developments, planning permission and building constructions. However, these are not the only acts empowering the establishment of regulations governing the land development and building construction, there are also provisions under other acts empowering the regulator to establish several regulations related to land development and building construction. 4.7 Completion / Termination of Practice Upon retirement or termination of professional practice establishment, the practitioner may opt to terminate their practice license with consent from the respective professional boards. Termination of practice license may be in form of voluntary termination of practice by the professional or by regulatory enforcement by the professional boards. Professional boards may exercise its power to cancel the professional registration through provisions of the Acts. Voluntarily termination by the said Professional can be done by informing to the respective professional boards his intent for retirement, cancellation of registration or closure of practice. Supporting document such as evidence for completion of all works under his supervision, and discharge from responsibility from the ongoing works (Letter of Release) are required to be presented together with the application. Voluntarily cancellation of registration may also be opted by the said Professional by not renewing the annual subscription, thus results the cancellation of registration by professional boards through enforcement of regulations. ISSUES PAPER 19 PROFESSIONAL SERVICES TO BUILDING INDUSTRY Upon acceptance of application to terminate professional registration, the said Professional shall cease practice and discontinue the professional services. However, the Architects and Engineers, remains individually responsible for the completed works that they have previously certified even though after they ceased operation. Although the Company Acts 1965 allow limited liability imposed on private limited company (body corporate), under present laws, individual Architect or Engineer performs the role of Submitting Person (SP) shall carry professional liability personally for life. 5.0 Expectation and Demand in Professional Services In the 2011 World Development Indicators, services sector accounted for almost 71% of global GDP in 2010 and is expanding at a quicker rate than the agriculture and the manufacturing sectors. In Malaysia, services sector contributed 57.7% to the GDP in 2010, although most of developed nations have an average of 70-80% contribution of services sector to GDP. In the 10th Malaysia Plan, it is targeted the services sector to contribute 65% of the GDP by 2020. This will require services to grow by 7.2% p.a. with an average annual investment of RM45.8 billion. Although it is forecasted that the service sector will be the major contributors to the future world economy, but in Malaysia the professional services sector may not be the biggest contributor. The demand in professional services serving the building industry fluctuates depending on economic climates and it varies from one profession to another. Besides direct contribution to the GDP, the said Professional services serving the building industry play major roles in nation development through their contribution in other various sectors. Hence, any improvements in these professional services will add value to the respective sectors and this linkage will ultimately generate multiplier effect for the economy. As an example, a service rendered by the said Professional in a hotel project may not be seen as a major contribution to the economic development, but the multiplier effect from the hotel project is providing the platform for other economic activities and future economic opportunities though hospitalisation services, tourism, transportation, retails, manufacturing and etc. 5.1 Expectation in Professional Services Serving Building Industry Professional services serving building industry provides high value design tasks and also function as the links to connect fragmented building industrial production processes between manufacturing and services. Continuous improvement of knowledge intensive workforce will provide high ability to compete and create opportunities for higher income generation. This is consistent with Malaysia’s aspiration to avoid the middle-income trap and become a high income nation by 2020. The said Professional need to prepare themselves to achieve high level of competitiveness and to be able to compete in a bigger market base. ISSUES PAPER 20 PROFESSIONAL SERVICES TO BUILDING INDUSTRY Although some architects and engineers have started using Building Information Modelling (BIM) in their offices, the use of BIM has yet becoming essential in development project. Nowadays, larger corporations and government agencies insist the use of BIM in their development project, thus, creates pressure to the said Professional to accord the clients’ expectation as not to miss the boat. Currently, the use of BIM is not regulated and there is no national standard has been set up. Many agencies and professional practices use their own ways of implementing BIM and the rest just adopt some of foreign BIM protocols. The needs for BIM standard are urgent, and it has to be ready before the local authority imposes compulsory uses of BIM in building plan submission. Beside BIM, Geographic Information System (GIS) is another essential technology in Land Surveying and Land Planning. Both BIM and GIS are the future potential information technologies with high potential for integration. The success of these technology integration will be the determining factor in the way the said Professional do their works in the future. 5.2 Investment in Technology Among the major investment made by the said Professional is the investment in technology which include the computer hardware and software. The future professional services to building industry will be very much depending on technology and it will not be an option anymore. Currently, some professionals serving the building industry have reservation in the type of software to purchase as there are issues with inter-platform compatibility and in some cases the sale of the software are monopolised by certain dealer or supplier. In this case, the Government should play a role as an enabler to stimulate growth for the professional services, by creating a good policy and infrastructure to allow competition and development of open platform software to provide a good environment for the industry. 5.3 Demand in Professional Service Serving Building Industry The expected demand in the said Professional services can be estimated by comparing the professional to population ratio in studied country. There is clear evidence of a global skills shortage that is particularly acute in the developing world. In 2011, Manpower Group’s annual Talent Shortage Survey found that 45% of Asia-Pacific employers had difficulty filling job vacancies due to a lack of available talent. About three-quarters of employers globally cited a lack of experience, skills or knowledge as the primary reason for this struggle to hire appropriate workers. In Malaysia, PAM has reported that the ratio of a single architect to number of population of more than 1:15,000 is far below the ratio of an architect to population in most developed country. Members of PAM raised their concern on shortage of architects to serve the need of the growing population. The ideal ratio of an architect to population should be between the ratios of 1:3000 to 1:4000 based on sampling in some European and western economies. The similar shortage in man power also faced by engineering and surveying ISSUES PAPER 21 PROFESSIONAL SERVICES TO BUILDING INDUSTRY professions. Contrarily, the resources in town planning profession is not worrying the profession as the source of talents in town planning profession are at the profession comfort level. Based on UNESCO global engineering report, the demand for engineering talent is increasing and is estimated that 2.5 million new engineers and technicians will be needed in sub-Saharan Africa alone if the region is to achieve the UN Millennium Development Goal of improved access to clean water and sanitation. Meanwhile, experts predict the global market for climate change solutions such as low carbon products and renewable energy systems will rapidly reach US$1 trillion dollars and continue to grow. At the same time, the shortage of engineers is marked in many countries. Germany reports a serious shortage of engineers in most sectors, and in Denmark, a study showed that by 2020 the labour market will be lacking 14,000 engineers. And although in absolute numbers the population of engineering students is multiplying world-wide, percentages are dropping compared to enrolment in other disciplines. In Japan, the Netherlands, Norway and the Republic of Korea, for example, enrolment decreases of 5 to 10% have been recorded since the late 1990s. 6.0 Liberalisation of Professional Services In a move to spur economic growth and attract foreign direct investment (FDI), the government has taken measures to ensure an efficient and competitive business environment via its Competition, Standards and Liberalisation (CSL) Strategic Reform Initiatives (SRI). The Ministry of International Trade and Industry (MITI) is entrusted to lead all efforts pertaining to the liberalisation exercise. Covering the services and financial services sector, the liberalisation exercise was undertaken in stages. The initial stage commencing in 2009 saw nine sub-sectors being liberalised and a further 18 sub-sectors were liberalised in 2011, allowing up to 100% foreign equity participation in phases. The 18 sub-sectors include the Architectural, Engineering and Quantity surveying services The Organization for Economic and Cooperation Development (OECD) foresees a substantial increase in foreign investment if foreign equity restriction is removed. As at end 2013, Malaysia’s share of FDI is below par compared to other ASEAN countries. By 2015, the services sector is expected to contribute up to 70% of the country’s gross domestic product (GDP) with targeted average real annual growth rate to be 7.2% between 2011 and 2015. Based on figures for the first half of 2012, 67.5% (RM 52.5 billion) of total investment toward the GDP came from the service sector investment. With such a high percentage contributing to the national GDP, a smooth liberalisation process for the professional services sub-sector is crucial for the country to achieve its aspiration as a developed economy by year 2020. Any acts and regulation for each respective professional service need to be in line with and in support of the liberalisation move. ISSUES PAPER 22 PROFESSIONAL SERVICES TO BUILDING INDUSTRY 7.0 Feedback and Suggestion MPC is seeking feedback from public and private sector to assist this regulations review. Below are some of the information sought that will help in our review: What are your opinions? 1. Which regulations concern you the most? Why? 2. Which regulations are the hardest to comply with? 3. Which regulations do you think are too burdensome given what they are trying to achieve? 4. Do you think any regulations are not justified at all? 5. Are some regulatory requirements inconsistent? 6. Do you consider inspectors and other regulatory administrators do a good or a poor job? In what ways? 7. Do you find inspectors and administrators are consistent in their decisions? 8. Do you find they are helpful or unhelpful in advising you how to comply? Are there any publicly available guidelines? 9. How long do regulators take to respond to applications, etc.? 10. Do you have any suggestions for reducing the burden of compliance of regulations? 11. Some practice guidelines, technical instructions, circular letter and other form of administrative controls implemented by the regulators are not gazetted, do you have trouble in knowing when they have been issued and in accessing them? 12. Is there any administrative controls implemented by the regulators which you believe are unnecessary? 13. What is your view over statutory non-professional task to the professional practitioners such as government service tax collection? 14. What is your opinion on the academic qualifications and practical experience prescribed by the professional board for the graduates to register as the professional members, is it justifiable or otherwise? 15. What is your opinion of the self-regulation practiced by the professional boards to regulate its members? 16. Do you think that the regulations imposed by the professional boards are efficient in protecting the public interest? References PEMUDAH. (2012). PEMUDAH Annual Report 2012. In S. T. F. t. F. B. (PEMUDAH) (Ed.), (pp. 75). Kuala Lumpur: Special Task Force to Facilitate Business (PEMUDAH). REHDA. (2010, 31 May 2014). PEMANDU Property Development Lab Report. 2010. Retrieved 31 May 2014, 2014 ISSUES PAPER 23