To: Catherine D
Davidson, In
nterim Univeersity Librariaan From: Angie An, B
Business Librrarian, Peterr F. Bronfman Business Library Date: November 21, 2014 Re: Library Stattement in Su
upport of Pro
oposal for aa Master of R
Real Estate and Infrastructure (MR
REI) Intro
oduction
This liibrary statem
ment is written
n in support o
of the propossed Master off Real Estate aand Infrasstructure (MR
REI) program, a 42 credit‐h
hours, three teerms program
m at the Schu
ulich School of Business. The MREEI aims to prepare students for future leeadership roles in real estate and infrasstructure deve
elopment, invvestment and
d managemennt, by buildingg on the existting curricculum in Real Estate and In
nfrastructure Program, addding additionnal courses, an
nd formalizing certaiin co‐curricular features off the Program
m. York U
University Lib
braries (YUL) w
will be able to
o support thee proposed prrogram, as YU
UL maintains a strongg print and electronic colle
ection in the relevant real estate and in
nfrastructure development, investtment and maanagement subject areas. Also, the Petter F. Bronfman Business LLibrary (Bronfman Library) will be able to provide ad
dditional suppport to this program by offfering instru
uctional servicces, research and referencce assistance,, library facilitties such as sttudy space and group study ro
ooms, resourcce sharing, an
nd interlibraryy loan servicees. Angie
e An is the liaison librarian responsible ffor providing collection deevelopment, instructional servicces, and reseaarch and teacching support for real estatte and infrasttructure for SSchulich. She has re
eviewed the p
program prop
posal. YUL h
has developed
d a collection to support te
eaching and rresearch in a vvariety of existing underrgraduate and
d graduate co
ourses in estaate and infrasstructure in Scchulich and in
n the School o
of Admin
nistrative Studies (SAS), th
herefore, the library is wel l‐positioned tto support th
he proposed program with new
w courses. Colllections Support
S
Introduction
has developed
d a strong collection in are
eas related to real estate and infrastruccture YUL h
development, inve
estment and m
management over the yeaars. The collecction is constantly growingg UL’s acquisitio
ons of new priint and electrronic resourcees in these arreas. While th
he collection by YU
in gen
neral providess strong supp
port for the prroposed MREEI program, a few areas co
overed by the course electives such as infrastructure as an asset class, commercial real estate asset management need to be strengthened. Acquisition of additional materials in these areas begins now on initial notification of this proposed new program, and will continue to grow in the future. Access to Resources
It should be noted that due to the interdisciplinary nature of the proposed program, relevant print materials can be located at several YUL libraries based on their collection specialty. For instance, the Osgoode Hall Law School Library possesses the strongest collection of legal research monographs, print journals, legal encyclopedia, which covers real estate law and property law. Steacie Science and Engineering Library collects materials related to site planning and design, and project management. Business materials on topics such as real estate finance and management, project finance, real estate portfolio management and asset management are located at the Bronfman Business Library. The Scott Library houses YUL’s print government documents and microform collection; nonetheless, increasing number of useful provincial, federal, and international government documents are now accessible online. While the program proposal makes no mention of the use of video resources, students will have access to audio‐
video materials through the Sound and Moving Image Library. Remote access is also available through collections such as Books24x7 and Films on Demand. YUL’s online catalogue serves as a gateway for identifying and accessing all library research resources, such as electronic books, online periodicals, and specialized databases. Many electronic resources can be accessed both on and off‐campus by simultaneous users 24/7 through the catalogue and Passport York authentication. Furthermore, a list of tailored subject area and course‐specific research guides on business research (http://www.library.yorku.ca/web/bbl/guides/), as well as a detailed list of Business Databases (http://www.library.yorku.ca/web/bbl/collections/businessonline/) are offered by the Bronfman Library. A comprehensive e‐learning program called SPARK (the Student Paper and Academic Research Kit) developed by York’s Learning Commons will help students better understand how to write their assignments and apply academic integrity in their course work. SPARK is a collaborative project that was developed by YUL, the Writing Department at the Faculty of Liberal Arts and Professional Studies, and Learning Skills Services at York University. More information about SPARK can be found at: http://www.yorku.ca/spark/ Major Resources to Support the MREI Program
Reference Materials
Print and digital specialized encyclopedias, dictionaries, glossaries, handbooks, directories and biographical sources are available in the YUL’s collection in support of the program. This includes materials located in the Reference Room of the Bronfman Business Library of relevance. Examples of key resources include not are not limited to: Real Estate Handbook, Concise Encyclopedia of Real Estate Business Term, Dictionary of Real Estate Terms, Annual Construction Forecast, and 2014 Designated Members Source Guide (The Appraisal Institute of Canada.) 2
Books and E-Books
The York University Libraries maintain a strong and growing collection of print books on real estate and infrastructure development, investment and management subject areas. This collection is constantly expanding and the most recent editions of many books are added to the collection on an annual basis. Course readings and popular supplementary materials are requested to be placed on course reserve to maintain equitable access for students. Furthermore, the print book collection is supplemented by e‐book packages, namely Books 24x7 and Ebrary. These collections complement the more academic nature of YUL’s print collection, as they contain many practitioner‐focused books. They are accessible to students around the clock, both on and off‐campus. Print and Electronic Journals
A decent collection of relevant print journals can be found in the Bronfman Library, the Scott Library, and the Osgoode Hall Law Library. An excellent collection of relevant electronic journals can be accessed online. YUL focuses on collecting electronic journals rather than print journals to provide the York community with 24/7 on and off‐campus access. The demand for periodicals, especially electronic journals, is increasingly fulfilled through our involvement and memberships in the Ontario Council of University Libraries’ consortial purchase agreements. The following is a list of some of the journal titles YUL subscribes to that will support the proposed program: Real Estate Review, The Canadian Realtor, Journal of the American Real Estate and Urban Economics Association, Journal of Property Management, Canadian Real Estate Review, Canadian Property Management, The Real Estate Journal, Infrastructure, Infrastructure Finance, Infrastructure Investor, Infrastructure Today, Journal of Infrastructure Development, Information Infrastructure & Policy, Project Finance, National Real Property Law Review, Real Property, Area Development Site and Facility Planning, Property Management, Canadian Property Management, Journal of Property Management, International Journal of Strategic Property Management, and National Underwriter/Property & Casualty Risk & Benefits. Periodical Databases and Indexes
YUL subscribes to many journal aggregator databases. The primary databases and indexes of relevance are: Business Source Premier, Proquest Business, Scholars Portal Journals, and HeinOnline. Students can search thousands of full‐text scholarly journals, trade publications, magazines and newspaper articles through these databases. Full‐text linking and link resolver technology is available in most of YUL’s periodical databases, which allows students to connect to the full‐text of the journal within a few clicks, or to an interlibrary loan (ILL) form if the library does not subscribe to the journal. The Bronfman Library created a guide on finding business articles using major business journal aggregators, available at: http://researchguides.library.yorku.ca/businessarticles A broad selection of current and historical newspaper databases will further support research in the proposed program. YUL offers access to databases such as Factiva, Lexis Nexis Academic, Canadian Newsstand Major Dailies, Financial Times Historical Archive, and Proquest Historical Newspapers. For a detailed guide to newspaper sources available at YUL please consult: http://researchguides.library.yorku.ca/news 3
Theses and Dissertations
Most North American and some European theses and dissertations can be accessed from Proquest Dissertations and Theses. Students requiring dissertations from other regions are recommended to locate them with the Networked Digital Library of Theses and Dissertations, and order them via interlibrary loan if full‐text is not available. A research guide on how to obtain theses and dissertations from various geographies can be viewed at: http://researchguides.library.yorku.ca/theses_and_dissertations Videos and DVDs Faculty and students may wish to use Films on Demand if they require access to streaming video content. This resource is available through the catalogue and provides on and off‐campus access to a collection of streaming business videos on real estate and related topics. More information on accessing these collections can be viewed at: http://www.library.yorku.ca/web/bbl/collections/streaming/ Specialized Electronic Resources
The Bronfman Library offers a number of research guides which will serve as helpful resources for students in the MREI program. In particular, the company research, industry research, marketing research, finance research, and career research for business students guides. These guides and more can be found on the following webpage: http://www.library.yorku.ca/web/bbl/guides/ Furthermore, a more comprehensive listing of all of the business resources available at YUL can be seen on the following page: http://www.library.yorku.ca/web/bbl/collections/businessonline/ Data
Specialized finance data services such as Datastream, MorningStar Direct, and WRDS are available at the Bronfman Business Library. Students are recommended to refer to the “Financial Research Databases” tab in the finance research guide, as it links to guides on some of the library’s more complicated finance data products: http://researchguides.library.yorku.ca/finance Geospatial data through products such as Scholars GeoPortal and SimplyMap are available to students and faculty. Free resources such as GeoBase, Geogratis, and Open Data – Canada are also available. Furthermore, computer software ArcGIS is available at the Map Library. An in‐
depth guide about using geospatial data at YUL can be viewed at: http://researchguides.library.yorku.ca/geospatial Students and faculty have access to a wide variety of public use microdata files and aggregate statistics through resources such as CANSIM, Scholars Portal’s <odesi>, and U.S. data. An in‐
depth research guide covering many data and statistic sources is available at: http://researchguides.library.yorku.ca/data 4
Collections Procedures and Policies
The Bronfman Library’s Business Collection Development Policy was last updated in 2005, it can be viewed at: http://www.library.yorku.ca/web/about‐us/contact‐us/liaison‐librarians/business‐
collection‐development‐policy/ YBP and Coutts are YUL’s preferred print monograph vendors, other vendors are sometimes used as well. The comprehensive approval plan is supplemented by individual orders from publisher and vendor catalogues. Liaison librarians also review faculty and student requests, faculty publishing trends, WorldCat, Global Books in Print, and new acquisition lists maintained by prominent academic business libraries to further refine the library’s collection development in business subjects. The liaison librarian will review the recommended readings and purchase titles which do not already form part of the collection when new courses are proposed. If any new databases may be required for the MREI program, the liaison librarian will obtain pricing information and arrange for faculty trials if a broad need for the database is determined. Library Services & Spaces
Interlibrary Loans, Resource Sharing, and Off-Campus Resources
Students and faculty have access to the collections of other university libraries through the interlibrary loan system called Rapid Access to Collections by Electronic Requesting (RACER). Faculty and students typically receive most items for free as YUL subsidizes the cost for most of the materials. Please consult the following link for more information on RACER: http://www.library.yorku.ca/web/ask‐services/borrow‐renew‐return/racer‐interlibrary‐loan/ A reciprocal borrowing agreement with most Canadian universities and some North American libraries (with the exception of University of Toronto) is in place for students and faculty at York. Students and faculty may borrow materials when visiting other university libraries which are a member of the reciprocal agreement. More information on this agreement can be found at: http://www.library.yorku.ca/web/ask‐services/borrow‐renew‐return/direct‐borrowing‐at‐other‐
libraries/ Citation Management Systems
Zotero and Mendeley are both open source citation management software, YUL maintains detailed guides on using them: Zotero (http://researchguides.library.yorku.ca/zotero) Mendeley (http://researchguides.library.yorku.ca/mendeley) Liaison Librarians
Angie An is the liaison librarian for real estate and infrastructure, she is available to assist students and faculty with research assistance, provide library‐instruction sessions, and to develop research guides. More details on subject expertise at the Bronfman Library can be viewed here: http://www.library.yorku.ca/web/bbl/liaison/ 5
Supplemental Research Assistance
IM chat, e‐mail, telephone, and in‐person research assistance at the Bronfman Library are provided seven days a week, with the exception of the month of August (5 days a week). Individual research consultations may be arranged, and if deemed necessary, referrals may be made to librarians at other libraries. For example, legal questions may be referred to the Osgoode Law School Library’s reference librarians. A number of short streaming videos on various business research topics such as searching article databases, finding company and industry information, and using citation management software can be viewed here: http://www.library.yorku.ca/web/bbl/guides/researchvideos/ The Bronfman Library has also prepared an extensive list of subject research guides (http://www.library.yorku.ca/web/bbl/guides/) and course‐specific guides (http://www.library.yorku.ca/web/bbl/assignments/). Information Literacy and Library Instruction
The real estate and infrastructure librarian is well placed to collaborate with faculty to develop a meaningful information literacy component in the MREI program to help students develop a good understanding of relevant research resources, and to help them to effectively search, retrieve, evaluate and apply information available at the library. Instruction sessions and supporting web guides can be provided on request. Examples of such guides can be viewed at:
http://www.library.yorku.ca/web/bbl/assignments/ Library Facilities
The Bronfman Library provides students with different types of spaces that accommodate both individual and group study. The library has computer workstations, open tables, individual study carrels, a quiet study room on the second floor where no electronic devices are allowed, and comfortable lounge seating. Six group study rooms are available for booking online. Students can also borrow projectors for in‐library use, as well as laptops and an iPad. Black and white printing, color printing, photocopying, and scanning machines are available for students to use. Also, the students in this program will be able to use the Graduate Student Reading Room at the Scott Library. Conclusion
Library support for the proposed MREI program is solid. Some of the courses which will form part of the MREI program are already taught as part of the MBA program, and the proposed new courses can be easily supported through acquisition of needed materials. YUL’s electronic and print collection in real estate and infrastructure development, investment and management subject areas continues to grow, and will provide the necessary support for this graduate program. The liaison librarian is looking forward to working with MREI faculty to further strength resources and services in support of this program. 6
APPENDIX 1: LIBRARY STATISTICS (from 2013-14 York University Libraries Annual Report)
CIRCULATION
Scott
Circulation Services
Reserves
Self Check
2011/2012
2012/2013
2013/2014
Total
78,661
46,314
180,576
305,551
102,247
43,347
146,662
292,256
78,545
38,764
135,647
252,956
Sound and Moving Image Library
Circulation
Reserves
Total
54,322
1,118
55,440
44,214
803
45,017
34,703
496
35,199
3,674
3,123
2,864
Total
187
747
10,763
11,697
267
235
2,427
2,929
252
258
1,603
2,113
Total
7,583
7,262
14,845
6,238
7,015
13,253
5,571
6,807
12,378
Total
20,136
2,225
22,361
18,177
1,812
19,989
17,969
1,987
19,956
Total
9,817
26,450
16,115
52,382
7,244
24,103
14,499
45,846
6,136
20,703
11,578
38,417
Total Circulation
Total Reserves
Total Item Circulation
381,834
84,116
465,950
345,098
77,315
422,413
294,868
69,015
363,883
Renewals
Total Transactions
420,534
886,484
387,429
809,842
338,446
702,329
Archives & Special Collections
Map Library
Circulation
Reserves
GIS
Bronfman
Circulation
Reserves
Frost
Circulation
Reserves
Steacie
Circulation
Reserves
Self check
Nellie Rowell Langford Library
1,636
1,425
1,218
15,485
14,021
11,967
USE OF ERESOURCES
Number of successful fulltext article requests
Number of database searches
2011/2012
2,580,451
11,373,598
2012/2013
2,967,518
11,942,278
LAPTOP LENDING
Scott
Bronfman
Frost
Steacie
2012/2013
3,703
252
6
581
4,542
2013/2014
1,388
292
336
208
2,224
Education Resource Centre
Total
2011/2012
6,956
398
8
1,335
8,697
2013/2014
3,469,115
21,373,886
APPENDIX 1: LIBRARY STATISTICS (from 2013-14 York University Libraries Annual Report)
ITEMS SHELVED
Scott
Circulation
Government Documents
Microtext
Reference
Reserves
Map Library
Archives & Special Collections
Bronfman
Frost
Steacie
Total
2011/2012
2012/2013
646,382
7,039
18,654
2,469
9,679
4,795
8,142
21,924
45,611
65,344
830,039
512,582
4,799
17,083
1,865
4,999
5,678
9,159
17,165
40,521
57,931
671,782
As of
COLLECTION GROWTH
Print Volumes
Microform Units
Journal Titles/Other Subscriptions
Digital Journal Titles
Digital Mongraph Titles
Media
Maps
Aerial Photographs
GIS Data titles
Sound Recordings
Videocassettes
Films
DVDs
Manuscripts and Archives
Manuscripts (Linear metres)
University Records (Linear metres)
Photographs (Linear metres)
Moving Image Archives (Linear metres)
Titles Catalogued
DIGITAL COLLECTIONS @ York
Digital Items Created
Total Digital Items
April-30-12
As of
April-30-13
2013/2014
435,987
3,410
17,313
1,148
6,507
5,365
5,034
17,758
35,305
44,889
572,716
As of
April-30-14
2,326,764
4,166,311
4,952
76,494
656,909
2,365,014
4,182,047
4,653
80,560
698,045
2,360,851
4,195,918
3,993
90,261
727,512
112,934
5,051
684
43,302
8,922
2,708
18,110
113,477
5,051
684
43,591
8,870
2,679
19,454
113,534
5,051
698
44,732
8,678
2,679
21,315
4,504
918
394
88,955
4,543
925
399
89,004
4,657
942
399
89,072
380,207
193,230
54,927
2011/2012
14,739
54,355
2012/2013
30,124
86,605
2013/2014
24,334
110,939
APPENDIX 1: LIBRARY STATISTICS (from 2013-14 York University Libraries Annual Report)
RESOURCE SHARING
ILL, Interfilm
Total Lending
ILL, Interfilm
Total Borrowing
2011/2012
10,777
5,301
2012/2013
9,535
4,591
2013/2014
8,831
4,445
REFERENCE SERVICES
Scott
Information Desk
Reference
Other
Total Transactions
2011/2012
2012/2013
2013/2014
2,543
36,252
38,795
9,341
21,389
30,730
8,848
7,275
16,123
8,821
3,360
12,181
8,327
1,546
9,873
7,234
1,289
8,523
5,223
5,223
1,633
980
2,613
862
181
1,043
Map Library
Reference
Other
Total Transactions
3,414
2,253
5,667
1,083
1,499
2,582
570
1,423
1,993
Archives & Special Collections
New Users
Returning users
Total Users
675
387
1,062
641
484
1,125
345
235
580
Bronfman
Reference
Other
Total Transactions
5,559
14,214
19,773
5,970
15,487
21,457
6,415
14,863
21,278
Steacie
Reference
Other
Total Transactions
12,409
4,231
16,640
4,203
5,216
9,419
4,305
3,203
7,508
Frost
Reference
Other
Total Transactions
2,693
2,146
4,839
1,908
2,320
4,228
1,557
2,300
3,857
44,050
105,439
33,952
82,727
30,371
60,905
2,435
2,368
2,470
Scott Reference
Reference
Other
Total Transactions
Sound and Moving Image
Reference
Other
Total Transactions
Total Reference
All Transactions
Virtual Reference
APPENDIX 1: LIBRARY STATISTICS (from 2013-14 York University Libraries Annual Report)
LIBRARY INSTRUCTION
2011/2012
2012/2013
Classes
Archives
Bronfman
Frost
Maps
Scott
Steacie
Participants
31
115
64
48
347
89
694
Total
Classes
801
3,338
2,169
1,423
13,099
5,460
26,290
33
98
73
39
382
129
754
LIBRARY ACCESSIBILITY SERVICES
Pages Scanned
Total Texts Provided
2012/13
747,987
1,882
2013/14
617,963
3,256
STUDY SEATS
Scott
Bronfman
Frost
Steacie
Total
2012/13
2,108
321
236
337
3,002
2013/14
2,108
321
247
337
3,013
Total
2011/2012
2,559,753
292,911
108,575
432,640
3,393,879
2012/2013
2,512,098
282,736
89,598
382,120
3,266,552
2013/14
2,426,675
287,969
82,480
278,995
3,076,119
OPERATING BUDGET
Salaries
Part Time Assistance
Benefits
2011/2012
$ 11,007,011
$
908,958
$
2,632,769
Subtotal $ 14,548,738
2012/2013
$ 11,360,677
$
772,729
$
2,685,270
$ 14,818,676
2013/2014
$ 11,426,013
$
944,488
$
2,693,041
$ 15,063,542
Collections
Binding
$ 10,374,644
$
31,114
Subtotal $ 10,405,758
$ 10,420,140
$
30,000
$ 10,450,140
$ 10,547,459
$
40,796
$ 10,588,255
General operating
Total Expenses
Recovery
Total Expenses less recovery
$
1,975,435
$ 26,929,931
$
973,142
$ 25,956,789
$
2,002,775
$ 27,271,591
$
965,004
$ 26,306,587
$
1,826,869
$ 27,478,665
$
887,945
$ 26,590,721
Gifts in Kind
$
$
$
Turnstile Count
Scott
Bronfman
Frost
Steacie
588,980
890,825
2013/2014
Participants
523,535
563
2,868
2,628
891
14,298
5,807
27,055
Classes
22
124
71
38
345
125
725
Participants
436
4,520
1,697
1,093
12,892
4,707
25,345