THE CATHOLIC UNIVERCITY OF AMERICA SCHOOL OF ARTS AND SCIENCES DEPARTMENT OF EDUCATION Leadership and Critical Thinking DR. MERYLANN J. SCHUTTLOFFEL LEADERSHIP LITERATURE RESEARCH BILL GATES Founder and first chairmen of Microsoft DISMAS PRASETYO Student of the Special Education Program Kruibeke – Belgium January 31, 2009 LEADERSHIP LITERATURE RESEARCH : BILL GATES BILL GATES - BIOGRAPHY AND HISTORY Bill Gates came from a family of entrepreneurship and high-spirited liveliness. William Henry Gates III was born in Seattle, Washington on October 28, 1955. His father, William H. Gates II, is a Seattle attorney. His late mother, Mary Gates, was a school teacher, University of Washington regent, and chairwoman of United Way International. Bill Gates - Early Life He had an early interest in software and began programming computers at the age of thirteen. In 1973, Bill Gates became a student at Harvard University, where he meet Steve Ballmer (now Microsoft's chief executive officer). While still a Harvard undergraduate, Bill Gates wrote a version of the programming language BASIC for the MITS Altair microcomputer. As young teenagers, Bill Gates and Paul Allen ran a small company called Traf-O-Data and sold a computer to the city of Seattle that could count city traffic. Bill Gates & Microsoft In 1975, before graduation, Gates left Harvard to form Microsoft with his childhood friend Paul Allen. The pair planned to develop software for the newly emerging personal computer market. Leadership and Critical Thinking 1 Bill Gate's company, Microsoft, became famous for their computer operating systems and killer business deals. For example, Bill Gates talked IBM into letting Microsoft retain the licensing rights to MS-DOS an operating system, that IBM needed for their new personal computer. Gates proceeded to make a fortune from the licensing of MS-DOS. On November 10, 1983, at the Plaza Hotel in New York City, Microsoft Corporation formally announced Microsoft Windows, a next-generation operating system. On January 1, 1994, Bill Gates married Melinda French Gates. They have three children. Bill Gates Philanthropist Bill Gates and his wife, Melinda, have endowed the Bill & Melinda Gates Foundation with more than $28.8 billion (as of January 2005) to support philanthropic initiatives in the areas of global health and learning. THE STRENGTHS OF BILL GATES Talking about Bill Gates’ strengths, for me, the first is his curiosity. He is truly fascinated with advances in science related to computing. He studies them. Leadership and Critical Thinking 2 And he has a good eye for seeing how those advances can be integrated together in powerful ways in a combination of software and hardware. Secondly, he had a perfect vision, he told the world, and he aligned the resources of Microsoft with that vision. “Every business and household must have a computer and must run Microsoft software”, was the basic guiding vision of Bill Gates. When everyone in the world were not even aware of the software industry’s future, here was a man who trusted on his gut feel and passion, decided to take the vision the farthest possible way. He was almost there achieving his vision. This clear vision of him won him several laurels and went to be the richest person in the world for 13 continuous long years. THE WEAKNESS OF BILL GATES Though Gates was highly appreciated for his visionary leadership, he was also criticized by some analysts. Critics felt that sometimes Gates took things so much to heart that his emotional feeling overshadowed his rational thinking. They said that Gates' intense rivalry with some of his competitors made him personalize every battle and obscured his judgement. Critics claimed that winning was so important to Gates that he would go to any extent to beat his opponent. James Wallace of Seattle Post-Intelligencer said, "Bill Gates not only wants to win, but he wants to kill the competition. He wants to bury the wounded”. Leadership and Critical Thinking 3 ANALYSIS OF SPECIFIC LEADERSHIP PERSPECTIVE Below are the perspective of specific leadership of Bill Gates, which I noted, according to what I have read, using the three modes of deliberation. • Bill Gates paid special attention to recruit and retain the best talent in the software industry. He looked for a bundle of attributes in recruits. These included the capacity to grasp new knowledge quickly, the ability to ask probing questions and deep familiarity with programming structures. (Descriptive) He believes that recruitment of talented software engineers was one of the most critical elements in the software industry. In addition, he assumed that the best talent would never apply directly. (Philosophical) By paying special attention to recruit and retain the best talent in the software industry and assuming that the best talent would never apply directly, Bill Gates is sending the message to Microsoft Human Resources Managers that they have to hunt for the best talent and offer them a job, rather than waiting them to apply. In turn, Microsoft has done a fantastic job of assembling the best talent from around the world. (Interpretive) • Gates was not afraid of failure. He was never apposed to without trying various tactics to see what would work for Microsoft – and what wouldn’t. In his speeches and articles, he has been known to tell of the significant investment in time and dollars that went into failed projects like the Omega Leadership and Critical Thinking 4 database and a joint operating system with IBM. But he emphasized if it weren’t for Omega, we wouldn’t have Microsoft Access, and if it weren’t for the discontinued IBM effort, Windows would not have progressed to its current super-product status. (Descriptive) So, for him, temporary setbacks do not equal total failure but are rather a means to an end. One of his mottos is : “Your most unhappy customers are your greatest source of learning.” (Philosophical) By encouraging also the same feeling to his empoyees, Bill Gates is sending the message that he is going to consider mistakes very carefully and tolerate it when necessary. Especially if they can learn something from that mistake to make the company better. In turn, although the work is difficult, his employees are able to feel relax in working. And this relax atmosphere, definitely enhances their creativity in solving day-to-day problems at works. (Interpretive) • Bill Gates places control as his management style. He has an obsession with detail and checking up. For example, As an executive, Gates met regularly with Microsoft's senior managers and program managers. Firsthand accounts of these meetings describe him as verbally combative, berating managers for perceived holes in their business strategies or proposals that placed the company's long-term interests at risk. He often interrupted presentations with such comments as, "That's the stupidest thing I've ever heard!" and, "Why don't you just give up your options and Leadership and Critical Thinking 5 join the Peace Corps?" The target of his outburst then had to defend the proposal in detail until, hopefully, Gates was fully convinced. When subordinates appeared to be procrastinating, he was known to remark sarcastically, "I'll do it over the weekend." (Descriptive) Bill Gates perceives that he must do that way in order to be able to firmly control the direction of Microsoft and its products. (Philosophical) Unavoidably, with such management style, his employees sometimes presume him bossy and overbearing. However, there was a softer side to the technology magnate. Gates earned the appreciation of his employees by leading an office as casual as college campus and encouraging free thinking, which allowed him some leeway to exercise tough love when necessary. (Interpretive) • Bill Gates gives the growth stock, provide a career development, as well as health care investment program to his employees to encourage them. (Descriptive) He does it, because he understand the value in paying well, giving great perks and investing in his employee’s future. (Philosophical) By rewarding his employees in such a proper way ( even he has probably made more people wealthy than any other CEO alive ), he is sending the message to his employees that he put a big concern to their welfare. So Leadership and Critical Thinking 6 that in turn, his employees reward him as well with hard work and loyalty. (Interpretive) • Bill Gates invests a high proportion of the incomes of Microsoft on research and development. (Descriptive) According to him, that budget is very important to continually advance and improve software technology, and to make it easier, more cost-effective and more enjoyable for people to use computers. (Philosophical) Obviously, by allocating a huge budget on research and development, Gates is sending the message to his employees not to be satisfied with what customers said yesterday or say today. That working at Microsoft is a continuous learning experience. In turn, those thoughts is driving his employees to innovate more and more which unquestionably, bring Microsoft into great success as the software industry’s leading innovator. (Interpretive) WHAT I LEARNED FROM BILL GATES Eventually, from the making of this paper I learned that in order to get success in any fields, one must really do what he or she is passionate about. No mind-boggling success story has been written till now without a great passion. And Bill Gates himself is one of that great example. Leadership and Critical Thinking 7 The reason is without passion it is pretty difficult to work hard and be self motivated in what we are doing. On the contrary, when we have passion in what we are doing, the work becomes a fun for us and we want to enjoy it more and more. So, the message I received here is I can simply question also my self. Is what I am doing at the moment something I am passionate about? And I can say yes. Actually I am pretty enjoying in what I am doing at the moment, learning about special education with Professors from the Catholic University of America, living in an international community and seeing directly with my own eyes the cultures of Europe. Indeed those experiences have widened my horizon. Leadership and Critical Thinking 8 BIBLIOGRAPHY • Bill Gates - Biography and History. Online. January 27, 2009. http://inventors.about.com/od/gstartinventors/a/Bill_Gates.htm • Bill Gates' strength is his curiosity. June 20, 2008. Online. January 27, 2009 http://www.rediff.com/money/2008/jun/20inter.htm • Bill Gates is super smart at technology and business. November 9, 2006. Online. January 27, 2009 http://www.hyperhistory.net/apwh/bios/b4gatesb.htm • Bill Gates’ Management Secrets. Online. January 27, 2009 http://www.kobifinans.com.tr/en/info_center/0204/16443/4’ • Philanthropy. Online. January 27, 2009 http://en.wikipedia.org/wiki/Bill_Gates • Seven Key Lessons from a Greatest Leader of all times - Bill Gates. Online. January 27, 2009. http://lifeofexcellence.com/lessons-from-billgates • The Good Part of Bill Gates’s Leadership. June 27, 2009. Online. January 27, 2009. http://gathergreatness.wordpress.com/2008/07/20/a-lesson-from-billgates/ • Uncommon Leadership from Bill Gates. Online. January 27, 2009. http://search.url.com/search/result?google=3&url=http%3A%2F%2Fwww.i cmrindia.org%2Fcasestudies%2Fcatalogue%2FLeadership%2520and%2 520Entrepreneurship%2FLDEN014.htm&title=Leadership%20the%20Bill %20Gates%20WayLeadership%20and%20Entrepreneurship%20Case%20...&q=2209186 Leadership and Critical Thinking 9