WHOLE FOODS MARKET® TEAM MEMBER VOLUNTEER PROGRAM 2014 COSTA RICA SUMMARY & IMPACT REPORT WHOLE FOODS MARKET® TEAM MEMBER VOLUNTEER PROGRAM Whole Planet Foundation® (WPF) funds microlending Through the WFM Team Member Volunteer Program, programs in Costa Rica where EARTH University WFM gives Team Members the unique opportunity to grows Whole Trade bananas which are sold in Whole travel abroad with WPF to learn about WPF and meet Foods Market® (WFM) stores. WPF is a WFM non- microcredit clients, see where and how WFM products profit whose mission is to alleviate poverty by funding are grown, provide community service, experience and microlending programs where WFM sources products learn from other cultures, and challenge themselves by as a way to alleviate poverty and give back to our exploring exciting countries around the globe. global communities. Trip 1 WFM supplier partner New Chapter’s Finca Luna Nueva in Chachagua WFM supplier partner Corsicana Whole Trade® pineapples in La Virgen Community service project with WFM supplier partner EARTH University and visit with WPF microlending partner Asociación Costa Rica Grameen in Guácimo Sloth Sanctuary and trip to the beach in Manzanillo WFM TEAM MEMBER VOLUNTEER PROGRAM TRAVEL IN COSTA RICA Trip 2 WFM supplier partner New Chapter’s Finca Luna Nueva in Chachagua WFM supplier partner Corsicana Whole Trade® pineapples in La Virgen Las Pumas Rescue Center and trip to the beach in Guanacaste Community service project with WFM supplier partner EARTH University and visit with microlending partner Asociación Costa Rica Grameen in Guácimo 2014 COSTA RICA SUMMARY TRIP 1 21 WFM Team Member Volunteers traveled to Costa Rica to volunteer in La Argentina, a community near EARTH University, where WFM sources Whole Trade® bananas and pineapples. The first group of 11 Team Members repaired the La Argentina Elementary School and Kindergarten, installing a septic system and handicap rails and ramp for access, painting and repairing doors, fencing and electrical outlets, cleaning and painting the walls and repairing the ceiling and doors. They visited with microcredit clients of WPF partner Asociación Costa Rica Grameen and learned about the the bananas that EARTH University grows which are sold in WFM stores. They also visited New Chapter’s original biodynamic farm and Corsicana pineapple farm, where Whole Trade® pineapples are grown that are for sale in WFM stores. Team Members took Spanish lessons and learned about Costa Rican culture, food, traditions and dance. TEAM - TRIP 1- 2 WEEKS GROUP COORDINATOR June 28- July 12, 2014 Chris Picado Bryan Castaneda (Northern California, Davis store) Michelle Mcgrory (Rocky Mountain, Basalt store) COSTA RICA GUIDES Victor Abarca Maria Miglioretti (Mid-Atlantic, Virginia Beach store) Victor Rodriguez Corey Jens (Southern Pacific, Valencia store) Sarah Farsh (Florida Regional Office) PROJECT COORDINATOR Helen Castillo (Northeast, Tribeca store) Chris Picado Tiffany Chiappetta (Northeast, Milford store) Kristin Kangur (Pacific Northwest, Roosevelt Square store) Robin Min (Southern Pacific, Kahala Mall store) WFM TEAM MEMBER VOLUNTEER PROGRAM MANAGER Morgan Srubar (Southwest, Bee Caves store) Ken Johnson Rodrigues (United Kingdom, Kensington store) Genie Bolduc 2014 COSTA RICA TRIP 1 ITINERARY JUNE 28 - JULY 12 TRIP 1 ITINERARY- 2 WEEKS Saturday, June 28 - Arrive Costa Rica Sunday, June 29 -Waste management, peri-urban agriculture project, organic dairy farm, Spanish lessons Monday, June 30 - Banana plantation, EARTH student projects, Spanish lessons Tuesday, July 1 - microlending visit with WFM partner Asociación Costa Rica Grameen (ACRG) and ACRG President Ruth Obando, Spanish lessons Wednesday, July 2 - Visit ACRG related cheese production in Turrialba, EARTH Cultural Celebration Thursday, July 3 - Home stay and community service La Argentina Friday, July 4 - Home stay and community service La Argentina Saturday, July 5 - Home stay and community service La Argentina Sunday, July 6 - Home stay and community service La Argentina Monday, July 7 - Home stay and community service La Argentina Tuesday, July 8 - La Argentina, leave for Caribbean, visit Sloth Rescue Center Wednesday, July 9 - Beach, Almonds and Corals in Manzanillo, head to Corsicana pineapple plantation Thursday, July 10 - Visit WFM supplier partner New Chapter at Finca Luna Nueva, medicinal plant tour, learn about biodynamic and organic agriculture Friday, July 11 - Finca Luna Nueva, head to San Jose Saturday, July 12 - Depart Costa Rica 2014 COSTA RICA SUMMARY TRIP 2 21 WFM Team Member Volunteers traveled to Costa Rica to volunteer in La Argentina, a community near EARTH University, where WFM sources Whole Trade® bananas and pineapples. The second group of 10 Team Members rebuilt a Basic Comprehensive Health Care Clinic (EBAIS), that is a rural clinic for 1500 people. They sanded and painted new doors, removed old walls, built a handicap restroom, built access ramps for the handicapped, built some furniture, washed and cleaned, sanded and painted. They visited with microcredit clients of WPF partner Asociación Costa Rica Grameen and learned about the the bananas that EARTH University grows which are sold in WFM stores. They also visited New Chapter’s original biodynamic farm and Corsicana pineapple farm, where Whole Trade® pineapples are grown that are for sale in WFM stores. Team Members took Spanish lessons and learned about Costa Rican culture, food, traditions and dance. TEAM TRIP 2 - 3 WEEKS GROUP COORDINATOR August 29 - September 12, 2014 Christopher Picado Echo Lipten (Mid-Atlantic, Short Pump store) COSTA RICA GUIDES Lauren Null (Mid-Atlantic, Short Pump store) Judith Delvecchio (North Atlantic, Dedham store) Victor Abarca Victor Rodriguez Matthew Vekakis (North Atlantic, Glastonbury store) Michelle Pierre (North Atlantic, Medford store) PROJECT COORDINATOR Kimberly Ponce (Northern California, Monterey store) Chris Picado Sadie Miller (Northeast, Manhasset store) Jessa Graves (Pacific Northwest, Fremont store) Clinton Duckworth (Rocky Mountain, Pearl store) Brianna Kremblas (South, Columbia store) WFM TEAM MEMBER VOLUNTEER PROGRAM MANAGER Genie Bolduc 2014 COSTA RICA TRIP 2 ITINERARY AUGUST 3- 17 TRIP 2 ITINERARY- 2 WEEKS Sunday, August 3 - Arrive Costa Rica Monday, August 4 - Waste management, peri-urban agriculture project, organic dairy farm, Spanish lessons Tuesday, August 5 - Banana plantation, EARTH student projects, Spanish lessons Wednesday, August 6 - Microlending visit with WPF partner Asociación Costa Rica Grameen (ACRG) and ACRG President Ruth Obando, Spanish lessons Thursday, August 7 - Visit ACRG related cheese production in Turrialba, EARTH Cultural Celebration Friday, August 8 - Home stay and community service in La Argentina Saturday, August 9 - Home stay and community service in La Argentina Sunday, August 10 - Home stay and community service in La Argentina Monday, August 11 - Home stay and community service in La Argentina Tuesday, August 12 - Home stay and community service in La Argentina Wednesday, August 13 - WFM supplier partner New Chapter at Finca Luna Nueva, medicinal plant tour, night jungle walk Thursday, August 14 - Finca Luna Nueva, learn about biodynamic and organic agriculture Friday, August 15 - Luna Nueva, head to beach on the Pacific, The Mangroove Hotel Saturday, August 16 - Mangroove Hotel, Las Pumas Rescue Center, head to San Jose Sunday, August 17 - Depart Costa Rica Meeting microcredit clients of Asociación Costa Rica Grameen THE EXPERIENCE Seeing sloths Performing community service Celebrating with EARTH Learning about tropical plants Playing in the Pacific Learning about bananas FOOD Team Member volunteers learned simpler ways to do things, like brew coffee and our it through a simple drip system, and how to make tortillas on an open fire. They ate a lot of patacones (plantains), rice, avocado and black beans. They learned about chocolate and even taught their home stay family how to make s’mores. CULTURE The volunteers spent five days in the community of La Argentina learning from their home stay families, fully immersed in the community, eating, sleeping and working there. TRADITION They took lessons at EARTH in the evenings to refresh their Spanish or teach them basic Spanish phrases. EARTH provided a cultural celebration evening to teach the volunteers about the traditions, dance and history of Costa Rica. Asociación Costa Rica Grameen WHOLE PLANET FOUNDATION MICROLENDING PARTNER ASOCIACIÓN COSTA RICA GRAMEEN 100% 52,806 95.29% FEMALE CLIENTS WPF SUPPORTED CLIENTS AS OF 9/30/2014 REPAYMENT RATE History: The Asociación Costa Rica Grameen (ACRG) began • Total WPF Authorized Grants and Loans: $2,415,000 operations in 2006 as a partnership between Grameen Trust • Total WPF Funds Disbursed to Costa Rica: $1,865,000 and Whole Planet Foundation. It is a nonprofit organization offering microcredit through solidarity group lending Asociación Costa Rica Grameen's Approach: methodologies focused on the poorest segment of the ACRG operates in the peri-urban and rural areas in the population. ACRG started with one branch on the Caribbean Eastern section of Costa Rica, specifically the Province of side of Costa Rica in the town of Siquirres and now boasts 7 Limón. They are the largest microfinance organization in branches throughout the region, with three more scheduled Costa Rica and the only one implementing a collateral-free to open this year. ACRG achieved sustainability for the first solidarity lending methodology. ACRG's rapid growth time in 2013 and has continued that accomplishment in 2014. includes opening 3 new branches in 2014 in the Northeast section of Costa Rica. WPF Partnership: Whole Planet Foundation was the original ACRG start-up ACRG borrowers carry out activities in small enterprise, funder with a grant of $1,215,000 mostly commercial activities such as small stores, raising Since the start of the project ACRG has been able to raise pigs and chickens, handicrafts and food preparation. funds from other sources such as the Costa Rican Development Bank and Oikocredit. CENTER MEETING MICROCREDIT CLIENT BUSINESSES Team Member volunteers attended a center meeting of WPF partner Team Members visited this microentrepreneur at her artisan shop Asociación Costa Rica Grameen (ACRG) and got to see the procedure in the company of WPF’s J.P. Kloninger and ACRG President Ruth of the microlending in action. Obando. LEARNING ABOUT THEIR BUSINESSES The teams met several different clients with various businesses so that they can better understand the diversity of microentrepreneurial activities Pictured above is Marilyn, an ACRG client who toured the Team Members around her small farm and shared her experience with microcredit. MULTIPLE BUSINESSES VISITING MICROENTREPRENEURS This microcredit client had diversified her business and Gabriela is a microcredit client of ACRG who makes a traditional cheese in Turrialba. has a butterfly farm, a fish farm, and sells tropical fish. The volunteers learned that by diversifying her business she increases her earning potential. EARTH University EARTH UNIVERSITY WHOLE FOODS MARKET SUPPLIER PARTNER Information from EARTH University: Since 1990, EARTH University’s innovative educational In 2011, more than 1,900 individuals in the communities approach has been preparing young people from Latin surrounding EARTH benefited from the Institution’s America, the Caribbean and other regions, including Africa Community Development Program, which includes a and Asia, to contribute to the sustainable development of service-learning course where students work with small- their countries and construct a prosperous and just society. scale, local producers on their farms and with organized EARTH offers a rigorous four-year undergraduate program groups to promote sustainable community development. in agricultural sciences and natural resources management and a prestigious, international faculty, providing a world-class scientific and technological As part of this program: • than 500 bio-digesters to help farmers convert manure education that emphasizes values, ethical and other organic waste into methane gas that can be entrepreneurship and environmental and social used for cooking. Several hundred more have been commitment. installed in Costa Rica by individuals or institutions EARTH was established by Costa Rican law in 1986 as a trained by EARTH, and by EARTH alumni around the private, non-profit, international University and was created world. thanks to the support of the Costa Rican Government, U.S. Agency for International Development (USAID) and Since its inception, the University has installed more • EARTH trained more than 1,780 individuals in agricultural waste management best practices. the W.K. Kellogg Foundation. • More than 70 small-scale farming families completed a Our Mission: training course on how to implement sustainable Prepare leaders with ethical values to contribute to practices within their own businesses. sustainable development and to construct a prosperous and just society. Our Vision: Our actions are mission-driven to alleviate poverty, promote social justice and build a future where our communities achieve sustainable and shared prosperity. Our Values: Human development, Academic excellence, Ethical behavior, Sustainable development, Social consciousness, The Search for knowledge and Biodiversity Conservation. EARTH University and its commercial banana operation employ more than 600 individuals, providing fair wages and benefits, professional training, development opportunities and use of its library and sports and recreational facilities. BUILDING RELATIONSHIPS EARTH University’s values and mission make it the perfect partner for the Whole Foods Market Team Member Volunteer Program. They have a strong and lasting relationship in their community and have been working with the community of La Argentina, where the Team Members did their community service work, for more than ten years. This enabled the volunteers to immerse themselves in the community by participating in home stays and work alongside community members. COMMUNITY SERVICE CONSERVATION Whole Foods Market’s relationship It is such a gift to work with EARTH EARTH University is a leader in with EARTH University is deep and on a community service project since promoting sustainable agriculture. so it is a pleasure to introduce Team their roots in the community are deep They give scholarships to students Members to all of the very special and they have the relationships from all over the world to learn people of EARTH who treat us like needed to ascertain what the sustainable agricultural practices at family. Team 2 was in Costa Rica at community wants and needs and the EARTH and even require fourth year Earth when they were celebrating expertise to get it planned and students to start a business on their 25th anniversary with a “color completed. The Team Members campus as part of their education. war”. Ever the consummate hosts, participated in two projects: one with EARTH staff taught the volunteers the EARTH team invited Team a local school and one with a about biodynamic farming, waste Member volunteers to participate. community clinic. management and other sustainable agricultural practices. Team 1 Team 2 EARTH UNIVERSITY Volunteers spent time in La Argentina, a community close to EARTH University, where they: Constructed a septic tank Fixed plywood ceiling Built ramps with handrails for the handicapped Fixed doors Built handicap toilet building with sink Painted walls and soffits of ceiling Roofed and painted the handicap bathroom building Rebuilt a Basic Comprehensive Health Care Clinic Washed the walls and floors (EBAIS), that is a rural clinic for 1500 people Built drain pipes Sanded and painted new doors Painted the school and kindergarten Removed old walls Built and painted the fence Built handicap restrooms Fixed door frames Built access ramps for handicap bathroom Fixed electrical conduits Built some furniture Wired with cables Washed, cleaned, sanded and painted the clinic VOLUNTEERS REPAIRED A SCHOOL: LA ESCUELA POCORA SUR Team Members repaired an elementary school and kindergarten, installing a septic, dug a drainage ditch, added handicap access and a handicap bathroom, painted, sanded, installed new doors, built and painted the fence, fixed door frames, fixed electrical conduits, wired, fixed plywood ceiling, fixed doors, painted walls and soffits of ceiling and made beautiful signage. VOLUNTEERS REFURBISHED EBAIS Volunteers rebuilt a Basic Comprehensive Health Care Clinic (EBAIS), a rural clinic for 1500 people, sanded and painted new doors, removed old walls, built a handicap restroom, built access ramps for handicap bathroom, built some furniture, washed, cleaned, sanded and painted the clinic. BEFORE AFTER REFURBISHING EBAIS LEARNING ABOUT WHOLE TRADE ® BANANA PRODUCTION AT EARTH UNIVERSITY LEARNING ABOUT SUSTAINABLE AGRICULTURAL PRACTICES AT EARTH UNIVERSITY New Chapter NEW CHAPTER WHOLE FOODS MARKET SUPPLIER PARTNER Information from New Chapter: Discover the New Chapter Difference! New Chapter® was founded in 1982 out of a desire to bring the healing value of nature’s botanicals into people’s lives. Our mission then was the same as it is today: To deliver the Wisdom of Nature, thus relieving suffering and promoting optimal health. Based in Brattleboro, Vermont, New Chapter formulates whole-food cultured vitamin and herbal supplements with a profound appreciation for herbal synergies. The company is dedicated to both scientific validation and time-tested herbal tradition, and ensures that each product represents a new chapter in its category. Wildcaught Alaskan salmon oil, plant-sourced whole-food calcium, whole-herb extracts, and a comprehensive line of whole-food cultured vitamins and minerals compose our product line. Committed to Sustainability New Chapter has long been working toward an organic, sustainable world. We were the first in the supplement industry to produce vitamins and supplements under the standards of the National Organic Program (NOP). In fact, our entire multivitamin line is third-party certified made with organically grown vegetables and herbs. New Chapter is also committed to avoiding genetically modified organisms (GMOs) whenever possible. Our products were the first vitamins and supplements to be Non-GMO Project verified. We are also proud to be a Certified B Corporation—a new kind of company that uses the power of business to solve social and environmental problems. A Socially Conscious Business We are committed to infusing every product with our sustainable mission. Our concern for the planet is expressed through every act of business, whether large or small. New Chapter focuses on everything from recycled pens and used office furniture to closed-loop corrugated systems. We believe it’s vital to examine business impacts and aggressively try to reduce our footprint… to tread a little lighter on this planet we all share. Helping Hands New Chapter is devoted to several philanthropic partnerships, both at home in Vermont and across the globe. We look for organizations focusing on healing, for both planet and self. For example, New Chapter supports the Bumi Sehat birthing clinics in Indonesia by supplying Perfect Prenatal™ multivitamins to fulfill their supplement needs. In Costa Rica, we helped create Semillas Sagradas (Sacred Seeds) at our partner farm, Finca Luna Nueva. What began as a single sanctuary for medicinal plants vulnerable to loss of habitat and inappropriate harvesting has now become a network of Sacred Seeds gardens around the globe, managed by United Plant Savers. These are just a few of the ways that New Chapter focuses on human health and acts as environmental stewards. FINCA LUNA NUEVA BIODYNAMIC GARDEN Finca Luna Nueva is New Chapter’s biodynamic partner Finca Luna Nueva has gardens for medicinal herbs as well as farm set in the midst of a protected forest near Arenal food and raises livestock as well. Stephen toured the volcano. volunteers around the farm and taught them best practices. CHOCOLATE Team Members were treated to a class on chocolate and taught the properties and specifics of cacao and then got to grind the cacao nibs on a molcahete (grinding stone) and make hot chocolate. MEDICINAL PLANT TOUR FOREST Stephen is the resident expert on sustainable agricultural Since Finca Luna Nueva is nested in a huge tract of practices that they employ on the farm as well as the protected land, all kinds of unusual plants, insects and medicinal properties of the plants. animals can be seen on the guided walks led day and night. Corsicana CORSICANA WHOLE FOODS MARKET SUPPLIER PARTNER Information sourced from Whole Story, WFM Blog: In the little town of La Virgen, Costa Rica you’ll find Finca work with Whole Foods Market to open the state-of-the- Corsicana, a Whole Trade ® partner that supplies Whole art learning center. There are four classrooms in this top- Foods Market with pineapples. But this is no ordinary notch facility where the center teaches English as a pineapple farm! Second Language and computer skills classes to adults When you buy a Whole Trade® product, a portion of and youth. The computer room has 20 brand new what you paid goes into a development fund for the computers and all the rooms have some very cool desks community that produced it. The farmers and made by a local wood worker. farmworkers then determine how to use those funds to meet the needs of their community. The money that comes from the purchase of Whole Trade Guarantee products not only helped build the Whole Foods Market sources Whole Trade organic center – it helps staff the school, too. The new learning pineapples from Finca Corsicana in the valley of the center plans to have over 500 students enrolled. And Mount Poas volcano in Northern Costa Rica. Workers at here’s the best part: the school is for the whole Finca Corsicana voted to invest community development community, not just the workers from Finca Corsicana. funds in a learning center that provides courses in reading, computer skills and English. Finca Corsicana workers voted to choose the community project and the committee that organized the project was Costa Rica is one of the most literate countries in Latin made up of workers, as well. You could feel everyone’s America, but access to secondary education is limited in pride in this ambitious project, one that took a lot of isolated rural areas, where many children leave school in planning, responsibility and hard work. But the workers order to work. That’s why the community center at Finca aren’t stopping with the learning center; they have plans Corsicana is so vital — it provides an opportunity for 550 to build a children’s day care center and a gymnasium on members of the farming community to continue their the same property. Both of these are needed by the education and develop new skills. community, and I’m sure they’ll accomplish their goal. Simply by sourcing food from farmers who care about Whole Trade premiums provide workers and their community and their workers, we can help with communities with the funds to do amazing things, like projects like these happen. Now that’s food with a purpose! PINEAPPLE EXPRESS Team Members loaded onto the pineapple express to be taken out into the pineapple plantation to learn the intricacies of growing Whole Trade® pineapples. FACTORY TOUR Team Members saw how the pineapples are propagated, grown, harvested, washed, selected and packaged to be delivered to Whole Foods Market stores for sale. These truly are “pineapples with a purpose.” WHOLE TRADE® Not only are Whole Trade® pineapples sustainably grown by workers who have good working conditions, a fair price is paid for them and on top of that a premium is paid to be used for the betterment of the workers. Whole Foods Market contributes 1% of Whole Trade® labeled products sales to Whole Planet Foundation to alleviate poverty. TEAM MEMBERS IN COSTA RICA MORGAN “EARTH was AMAZING!!! The students were so talented and fun to learn from, and I loved hearing their stories. We enjoyed being toured around the campus by them, watching the World Cup with them, and attending the Multicultural Fair. I also loved seeing where we get EARTH bananas! We had a great time and the campus is beautiful. I definitely want to go back!” KIMBERLY “I love EARTH University. It is such an amazing school and its goal of fair trade, fair wages, sustainability and caring for the environment goes hand in hand with Whole Foods Market Core Values.” KEN “EARTH University is one of the best places to stay and learn about so many different things. The best experience ever. Will never forget the moments...” COREY “I had the time of my life on this trip! I wish I could do it every year, and plan to apply whenever eligible. All the venues we stayed LAUREN “My favorite part was the home stay and community service because it offered a legitimate experience of living in rural Costa Rica. I WANT TO DO IT 100 MORE TIMES.” at were AMAZING!! By far my favorite part of the trip was the home stay and community service. My particular experience was outstanding. Our home was gorgeous and while the amenities were basic I would not have changed anything about it! Working side by side with the ECHO people of the village was THE most rewarding experience of my life! The work “This is a wonderful experience everyone should try to participate .you get to meet the Team Members from other stores ,travel and learn new things at same time. It makes me feel proud as Whole Foods employee.” was extremely hard but I enjoyed every second of it! EARTH made me speechless. From the students to the staff to actual campus I was in constant amazement and would be highly disappointed if that partnership changed. BRYAN “EARTH university was a great experience, I had a great interaction with most of the students. I was blessed to speak the language.” The people were so inspiring, friendly, passionate and welcoming and truly made the adjustment and introduction to Costa Rica a delight. Aside from bonding with my group and the chance of a lifetime to watch the Costa Rican national team on TV in The MICHELLE World Cup, my favorite part was the home “I loved staying at EARTH University! It was such an inspiration, so stay. I was fortunate enough to be placed beautiful, and I learned a lot to boot. I also really appreciated making on a beautiful farm, with an amazing family. connections with other TMs from other stores. What an amazing experience! Making hot chocolate from scratch was a highlight, as well as eating tilapia and yucca straight out of the garden/farm and ALL the Despite basic/minimal amenities, I enjoyed every moment of the home stay. I LOVED THIS EXPERIENCE!” delicious fresh food at the home stay! Meeting the microcredit recipients was the most meaningful thing for me, and I will have those specific HELEN memories close to my heart. I wish we had time and encouragement to “Wanted to stay there (and at EARTH talk with them more. Meeting the microcredit recipients and the students at University), and not return to the U.S. EARTH was the most "real" part to me and really made an impact What they offered is so aligned with emotionally!” my lifestyle.” 2014 COSTA RICA WFM TMVP IMPACT 21 TEAM MEMBERS 55 MICROCREDIT CLIENTS MET 1 SEPTIC TANK CONSTRUCTED 2 HANDICAP BATHROOMS INSTALLED 2 HANDICAP RAMPS WITH HANDRAILS BUILT 1 COMMUNITY CLINIC REFURBISHED 1 ELEMENTARY AND KINDERGARTEN REPAIRED 5 NIGHTS SPENT WITH 7 LOCAL FAMILIES