Outline for Harvard Manage Mentor
* SME Edition denotes single user license for use in companies with 5-250 employees only.
Introduction
A 2007 survey [1] estimated that, with the right training, middle management
could be up to 29% more productive – and that productivity increase
represents a staggering £220 billion additional annual output in the UK service
sector alone!
Businesses that build and refine the hard and soft skills of their managers
stand a greater chance of remaining competitive, meeting their customers’
expectations and maximising productivity throughout the organisation.
Harvard ManageMentor offers training across a range of management
disciplines at an intermediate to advanced level. The comprehensive
programme will improve the way managers approach their day-to-day
responsibilities – from budgeting, performance measurement and recruitment
to time management, delegation and crisis handling.
The course has been developed using new research, latest ‘best practice’
techniques and input from more than 125 top executives. With over 500 tried
and tested tools, worksheets and step-by-step guides, it will enable managers
to develop and apply valuable new skills and make an immediate
improvement to business performance.
[1] Source: ‘Corporate Soufflé – Is The Middle Giving Way?’, Hay Group,
2007
Who is Harvard ManageMentor for?
Harvard ManageMentor is ideal for managers at all levels who face a wide
variety of business challenges on a daily basis.
What will you get from this resource?
You can access resources on 42 key management topics which address daily
management responsibilities, from running a meeting to developing a
strategy. Each topic can take between five minutes and two hours, depending
on your previous experience and the level of detail you require. The topics
covered are:
•
•
Budgeting
Business Case Development
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Business Plan Development
Career Management
Change Management
Coaching
Crisis Management
Customer Focus
Decision Making
Delegating
Developing Employees
Difficult Interactions
Dismissing an Employee
Diversity
Feedback Essentials
Finance Essentials
Goal Setting
Hiring
Innovation and Creativity
Innovation Implementation
Laying Off Employees
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Leading and Motivating
Managing Upward
Marketing Essentials
Meeting Management
Negotiating
New Manager Transitions
Performance Appraisal
Performance and Measurement
Persuading Others
Presentation Skills
Process Improvement
Project Management
Retaining Employees
Strategic Thinking
Strategy Execution
Stress Management
Team Leadership
Team Management
Time Management
Virtual Teams
Writing Skills
Features
Each topic is split into five sections:
1. Get Started – Uses a video-based scenario to get you thinking about the
topic and provides a short overview.
2. Learn – Presents the key ideas of the topic and reinforces them with
interactive activities. Short video clips of global business leaders providing
real examples support many of the key learning points.
3. Practice – Provides real-life scenarios and tests to check your
understanding of the concepts. You can hone new skills and receive instant
feedback in a safe environment.
4. Apply – Provides practical tools, step-by-step guides and tips for applying
concepts on the job. Forms and worksheets are also available to download.
5. Explore Further – Signposts additional resources on the topic.
Each Harvard ManageMentor topic has been developed with the supervision
of a subject matter expert. The resource uses clear business language with
video, audio and case studies. There are several activities within each area
and a multiple choice test at the end of each topic, which includes extensive
explanations of why each answer is appropriate or not.
There is a printable version of each topic that includes explanations,
descriptions, learning activities, forms, tools and activities. The Steps, Tips
and Tools section helps the user to apply the material immediately. Audio
downloads and competency tests are also available, and Favourites can be
bookmarked for quick future reference.
Course code
104193BT001
Five reasons to enrol on an eCourse - today!
•
•
•
•
•
You get value for money. Competitively priced, eCourses take place
on-site so there's no need to waste valuable time and money travelling
to a course.
You can start straight away. Online eCourses are just a few clicks
away and DVD and CD ROM eCourses can be with you in a matter of
days. There's no paperwork and no fuss.
Flexibility is built in. Learn when it suits your business and your
colleagues, with training designed to fit in around your work patterns
and personal life.
You learn at your own level and at your own pace. Individuals
remain in control of their learning and can fill in knowledge gaps rather
than cover ground they're already familiar with.
Team Managers or course buyers can track their employees'
progress. Our online eCourses have an inbuilt tracking system
ensuring that employees remain on schedule.