HOUSTON COMMUNITY COLLEGE EagleOnline Continuing Education COURSE PROCEDURES MANUAL AY 2015/2016 Houston Community College EagleOnline Continuing Education Course Procedures Manual TABLE OF CONTENTS I. II. III. IV. EagleOnline How to Get Started FAQ Forms a. Syllabus b. CEU/CEC Course Addition/Revision Request c. EagleOnline Course Development d. CE Final Approval of Distance Education Course 1 2 3 4 EagleOnline Houston Community College (HCC) utilizes the learning management system (LMS), Moodle 2.0 to administrate its online courses. HCC adopted the name EagleOnline to identify the learning management system. Online courses encompass non-credit, continuing education and workforce. Technical Requirements To use EagleOnline, you will need a PC (Windows XP SP2) or better, or Mac (OS X 10.2) or better with a broadband connection to the internet. Generally speaking, if your computer and connection are fast enough to play streaming video from the web, then your setup is adequate for EagleOnline. A complete setup will also require the most commonly used internet plugins: Adobe Reader Adobe Flash QuickTime Real Player Windows Media Player Important Reminders Use Mozilla Firefox 3.0 or higher. Some functionality may be lost if you do not use the Mozilla Firebox web browser. Pop-ups must be enabled Disable (or configure) your pop-up blocker/s Javascript must be enabled Cookies must be enabled 1|Page How to Get Started 1. Determine course feasibility 2. Identify budget, faculty, and administrative support 3. Obtain or develop curriculum (i.e. electronic pack or 100% new development) 4. Meet with CE Program Director or authorized representative 5. Complete EagleOnline training for LMS access: a. b. c. d. e. EagleOnline 2 (TL1600) Orientation to Distance Education at HCC (TL1900) Copyright Literacy in the Academic Environment (TL1700) Student Engagement (Learner-Centered) Instructional Design (TL1000) Plus one elective, either i. Discovering and Integrating Library Services (TL1800) ii. Writing Learning Outcomes and Course Objectives (TL1011) iii. Improving Student Learning through Active Engagement (TL2075) 6. Complete following forms; see appendix, submit forms to ctce.approval@hccs.edu. a. Syllabus b. CEU/CEC Course Addition/Revision Request c. EagleOnline Course Development d. CE Final Approval of Distance Education Course 2|Page FAQ For Faculty How long does it take a course and student roster to populate from PeopleSoft (PS) to EagleOnline? 6-24 hours after tagging in PeopleSoft for EO2. How do I request a sandbox? E-mail request to del.eagleonlinebox@hccs.edu, allow 1-2 business days for processing. How can I request my course(s) to be cross-listed? Submit request at http://de2.hccs.edu/fv Call 713.718.2000 (option 4-2-3) to check on crossing listing status. What if I am missing a section/class, cannot see my student class roster or other problems? Submit inquiries at http://de2.hccs.edu/fv Call 713.718.2000 (option 4-2-3) to check on inquiry status. For Students Where do I login? 1. Go to homepage, www.hccs.edu, click Programs & Courses 2. Click Distance Education, http://de.hccs.edu/ 3. Scroll down to Logging into EagleOnline, click to select 4. This site will also answer questions regarding username and password What if I do not know my username or password? Username is the student’s W# and password is the same for their AD Directory; if they do not know their password, the student can call IT Help Desk at 713.718.8800, option 1 to reset. How do I enroll in an online course? For semester or credit hour course(s) 1. Go to homepage, www.hccs.edu, click Programs & Courses 2. Click Distance Education, http://de.hccs.edu/ 3. Scroll down to Advising & Registration Session, click Student Services 4. Click Steps to Apply to Take a DE course under How To Apply 5. For additional assistance, complete AskDE Online Form, http://de-counseling.hccs.edu/StudentSignIn/ this form is also under Student Services, an academic advisor will respond in 24 business hours. 3|Page Forms Please note; the following forms are located electronically on SharePoint under DEL Operations. Syllabus CEU/CEC Course Addition/Revision Request EagleOnline Course Development CE Final Approval of Distance Education Course 4|Page HOUSTON COMMUNITY COLLEGE School of Continuing Education Syllabus CEC ____________ Course Title _________________ Start Date: __________________________ End Date: __________________________ Meeting Times: Online Room: Online Campus: __________________ Address: Online Houston, Texas Instructor Name: ____________________ SCE Office Number: 713.718.5303 HOUSTON COMMUNITY COLLEGE School of Continuing Education COURSE SYLLABUS Course Title _______________________________ CEC # _______________________________________ Course Description_______________________ COURSE OBJECTIVE: LEARNING OUTCOMES / GOALS: Upon completion of this program the student will be able to successfully: PREREQUISITES: The student must have: Internet access, e-mail, and Firefox Web browser. Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader). REQUIRED TEXTBOOK: COURSE REQUIREMENTS AND EXPECTATIONS A. Attendance Policy Regular and punctual attendance is required at all lecture and laboratory sessions. If an absence is anticipated, the student is to make a scheduling arrangement in advance with the instructor. In order to receive CEUs and a Certificate of Completion, a minimum of 80% attendance is required. B. Dress Code - none C. Cell Phones and Pagers – non applicable D. Behavior Disruptive behavior or any behavior that interferes with any educational activity being performed by the instructor will not be allowed. Additionally, no student may interfere with his/her fellow students’ right to pursue their academic goals to the fullest in an atmosphere appropriate to a community of scholars. STUDENT EVALUATION: This course is nonacademic. You will either pass the course (complete) or not pass (incomplete). To determine completion of the course, the instructor will assign grades for all exams, assignments, lab activities and practical exams. WITHDRAWAL AND REFUND POLICY: For continuing education courses fewer than 360 contract hours, full refund will be made if a student withdraws prior to the first class date, or in the case of college error or class cancellation. Refunds are processed as soon as possible. They are generally mailed four to six weeks following the last day to apply for a refund. Any refund mailed to the name and address on record is considered delivered. The Stop Payment Fee to reissue a refund check mailed to an incorrect address is $20. Tuition and fees paid directly to the institution by sponsor, grants, loans, donor, or scholarship shall be refunded to the source rather than directly to the student. Fees paid by other third parties, such as friends or relatives will be refunded directly to the student. DISABILITY SERVICES: Any student with a documented disability (e.g. physical, learning, psychiatric, vision, hearing, etc.) who needs to arrange reasonable accommodations must contact the Disability Services Office at the respective college at the beginning of each semester. Instructors are authorized to provide only the accommodations requested by the Disability Support Services Office. The School of Continuing Education Disability Services Office phone number is 713-718-6164. ADDITIONAL LEARNING OPPORTUNITIES This course complies with these goals in the following manner: Opportunities for Student-Faculty Interaction. Students are encouraged to ask questions during the didactic portion of the course and request clarification and guidance while in the student laboratory. Additionally, students may schedule individual conferences with the instructor as needed. Opportunities for Career Exploration. Career and employment opportunities for students are discussed in the didactic portion of the course. Other learning opportunities are explored by discovering the students’ interest and explaining the various disciplines offered at HCC. Opportunities for Supplemental Instruction. Students are informed of various books, publications, videos, and software found in the Department and Technical Library, which relate to this field. Outside assignments are given to enhance learning. One-on-one tutoring sessions are available by appointment. LESSONS CEU/CEC Course Addition/Revision Request Form A: (add) E: (end) R: (revise) ORGANIZATION: CEU ___ CEC ___ Effective Term/Year: School of Continuing Education Course Rubric and Number: Long Title (no more than 50 spaces): (WECM Title for CEU Courses) Short Title (no more than 30 spaces): (WECM Title or CEC Title) WECM Hours/Range: (Abbreviated WECM title) Cip Code: Advertising Title (HCCS Title): (Exactly as it will appear in the class schedule and syllabus) For System Office Use Only: Add/Revise Advertising title in: Comments: Special Topics Panel Type in box Add/Revise Advertising title in: Comments: Notes Table Type in box Co-Requisite Pre-Requisite: Tuition: Actual Hours: Delivery Mode: Cluster/Attribute: Classroom Online* Lab Fee: Insurance Fee: Hybrid* Textbook Fee: Materials/Supplies Fee: Enrollment Mode: Contract Course Open Enrollment Distance Education/Online Fee: Total Tuition: * For Online offerings, please make sure you have contacted the Online CE Program Manager regarding the course before submitting this CEU/CEC Addition to the HCCS Inventory. **For Contract Courses, make sure you have secured a "B" code or $0 tuition and contact the Corporate College Director for approval. Advertising Course Description (exactly as it will appear in class schedule): DEPARTMENT APPROVAL SYSTEM APPROVAL _______________________ Program Director ___________________ ______ Director, School of CE Date ________ ______________ Ext. Date ___________________ ______ Director, DEL Operations Date EAGLEONLINE COURSE DEVELOPMENT * CONTINUING EDUCATION NAME ______________________________________ EMPL ID (required) ________________________ COLLEGE ___________________________________ DEPT ___________________________________ WORK # ______________________________ MOBILE # ____________________________________ EMAIL (required): ____________________________________ PART-TIME NEW DE INSTRUCTOR 1. FULL-TIME 2. Course title you would like to develop: ____________________________ WECM #: ______________ 3. Anticipated # of contact hours for this course: ___________________________ 4. Date course is expected to be offered: ____________________________ 5. Why would this course be appropriate for distance education delivery? (Include information on typical student taking course, as well as adaptability of content to the Internet. Attach extra page if necessary.) ______________________________________________________________________________________ 6. I certify that: I have completed the required four courses in the Teaching and Learning Program training requirements: EagleOnline 2 (TL1600), Orientation to Distance Education at HCC (TL1900), Copyright Literacy in the Academic Environment (TL1700) and Student Engagement (Learner-Centered) Instructional Design (TL1000). Plus one elective, Discovering and Integrating Library Services (TL1800), Writing Learning Outcomes and Course Objectives (TL1011) or Improving Student Learning through Active Engagement (TL2075). If approved, I will agree to teach this course consecutively each quarter for one calendar year. (Faculty Signature) PROGRAM APPROVAL: ____________________________________________________ DATE: ___________________________ DIRECTOR OF OPERATIONS APPROVAL (DISTRICT OFFICE): _______________________________________________ DATE: _____________________________ DISTANCE EDUCATION APPROVAL: ___________________________________________________ DATE: ___________________________ RETURN FORM TO ANNA GO, BY FAX 713-718-5120 OR EMAIL, anna.go@hccs.edu Houston Community College | Division of Extended Learning | www.hccs.edu/ce Houston Community College Director of Operations Continuing Education Final Approval of Distance Education Course ____________________________________________________________________________ Class # (e.g., ENGL 1301) ____________________________________________________________________________ Title of Course ____________________________________________________________________________ Instructor ____________________________________________________________________________ College I have reviewed the above course and approve that it be offered through the Distance Education Program at Houston Community College. _____________________________________________________________________________ Director of Operations, Matias Garza Date Phone _____________________________________________________________________________ Distance Education Representative, Marybeth Schillaci Date Phone xc: Department Program Director (Adult Basic Education, Apprenticeship, Business, Construction, Corporate College, Corrections, Health, Information Technology, Languages, Public Safety or Transportation) Houston Community College | Division of Extended Learning | www.hccs.edu/ce