UC Santa Cruz Economics 138 MWF 12:30 - 1:40 pm Porter Acad 144 Fall 2007 Jesus Sandoval-Hernandez E2 434 Office hours MW 11-12 and by App E-mail jsandova@ucsc.edu ECON 138: ECONOMICS AND MANAGEMENT OF TECHNOLOGY AND INNOVATION Course web page: http://people.ucsc.edu/~jsandova/econ138.htm 1. COURSE OVERVIEW The focus of this course is on the strategic management of technology and innovation in established firms. Some fundamental ideas underlying the perspective of this course are: (i) a firm's technology strategy emerges from its technological competencies and capabilities, (ii) technology strategy is shaped by external (environmental) and internal (organizational) forces, and (iii) the enactment of technology strategy, through the experience it generates, serves to further develop the firm's technological competencies and capabilities. Within this perspective, the course draws on strategic management, economics, and organization theory for analytical tools to address important challenges faced by managers in technology-based firms. 2. COURSE OBJETIVES 1. To learn about the economic issues involved in technological change and innovation, and gain some historical perspective on technological progress; 2. To develop an awareness of the range, scope, and complexity of the issues and problems related to the strategic management of technology and innovation; 3. To develop an understanding of the "state of the art" of the strategic management of technology and innovation; 4. To develop insight concerning the skills necessary to be effective as a general manager in the innovation process. 5. To offer some practice in defining and working out strategic management problems related to technological innovation and corporate entrepreneurship. 1 To pursue the course objectives effectively, the following are required: • Preparation and discussion of cases in class; • Readings and lecture attendance; • Completion of a research term paper. 3. COURSE MATERIAL The required textbook for the course is “STRATEGIC MANAGEMENT OF TECHNOLOGY AND INNOVATION” Fourth Edition (McGraw-Hill, ISBN#: 0-07-253695-0) by Robert A Burgelman, Clayton Christensen and Steven C. Wheelwright, (2004), and it is available at the Bay Tree Bookstore. 4. COURSE REQUIREMENTS The class will meet three times a week. Students are responsible for reading assigned materials, and to actively participate in class. An active participation implies asking/answering questions, sharing views, and participating in the presentation and discussion of “case studies” and a term project. The assignments for class should be prepared in advance. These require the identification of key issues, problems, and opportunities; the articulation and evaluation of alternative approaches to deal with the identified problems; the selection of a preferred strategy; and the formulation of a concrete action plan to implement the strategy. From the comparison in class of different approaches, we intend to highlight the nature of the tradeoffs, the importance of assumptions, personal values, and orientations in the decision-making process, and the usefulness and limitations of an informed, analytical approach. 5. EVALUATION/GRADING Your course grade will be equally based on class participation and a final project - each 50%. a. Class participation 50%: [Case presentations 20% (in groups), Class discussion and cases’ summaries 30%] b. Final project 50%: [individual oral presentation 10%, paper 40%] 2 The final project will consist of a brief oral presentation and paper. Final project paper is due the last day of class: Friday, December 7 in class. Late papers will not be accepted. Please note: To pass the course, both requirements, class participation and project, must be fulfilled. In particular, inadequate class participation and failing to present a case in group cannot be made up by an outstanding paper. Also note that punctuality and attendance will be highly regarded. In particular attendance is required to pass this class. I may at any time take spot attendance roll. Please note carefully that if you are absent more than three times without a valid justification, you will fail the class. 6. COURSE FORMAT This is not a traditional lecture based course. The course will consist primarily of participantcentered case discussions. Case discussion and project activities will take place against a background of conceptual material that is acquired through selected readings and brief lectures (the readings are listed in the course outline). Your classmates and I expect you to attend and be well prepared for each class, having read the required conceptual material and analyzed the assigned case study ahead of time. We also expect you to play an active role in class discussion. If all class members prepare for and actively participate in each class discussion, we will all learn more from each other and enjoy the course more. 7. PREPARATION AND DISCUSSION OF CASES In the first class, you will be asked to form groups of 4-6 members (group’s size is subject to enrollment). Each group is responsible for thoughtfully preparing, presenting and leading the discussion of at least one case study. However, the rest of the class has to be well prepared and participate in the discussion. In a typical class, I will ask one or more class members to start the class by answering a specific question. Anyone who has thoroughly prepared the case with written conclusions should be able to handle such a lead-off assignment. After a few minutes of initial analysis, the corresponding group will take over and lead the discussion, which will be open to the rest of the class. As a group, we will then build a complete analysis of the situation and address the problems and 3 issues presented in the case. We will also spend time discussing the implications of those recommendations. The classroom should be considered a laboratory in which you can test your ability to convince your peers of the correctness of your approach to complex problems and of your ability to achieve the desired results through the use of that approach. Your class contributions will be evaluated based on the quality of your input. Specifically, I am looking for the following: • Is the participant a good listener? • Is the participant willing to interact with other class members? • Are the points made relevant to the discussion? Are they linked to the comments of others? • Do the comments add to our understanding of the situation? • Does the participant distinguish among different kinds of data (i.e., facts, opinions, beliefs, concepts)? • Is there a willingness to test new ideas, or are all comments "safe" (e.g., repetition of case facts without analysis and conclusions)? Additionally, you are asked to prepare written case summaries; these will be collected and graded. Case summaries: Each case summary you prepare will be a 2-page maximum response to the preparation questions that I’ll provide in advance. These summaries are intended to help you think through the issues in the case, and facilitate class discussion. Although you are free to structure the summaries in ways that are the most helpful to you (e.g., topic heading & bullet points, outline, narratives), at a minimum they should include information regarding the general and industry level environmental conditions facing the firm, its value creating activities, the key resources and core competency (if any) that provide the company with a competitive advantage, its business and corporate level strategies, and the competitive dynamics that exist within the industry. Of the total of cases discussed over the course of the quarter, I expect you to prepare written summaries for six of these cases. This does not mean that you are not required to read and prepare the other cases, only that you do not have to write them up. All summaries are graded on a plus (excellent), check (adequate), or minus (less than adequate) basis. If you fail to turn in a 4 summary, you get a zero. Case summaries will be collected at the end of class, so that you may refer to your summary during class discussions. 8. TERM PAPER A. Topic Choose a technology driven company or industry that is interesting to you. Examine new technology choices made by your company or by competitors in your industry and relate them to the company's general business strategy. Use the readings in the class text for an analytical framework. Be systematic about the challenges presented by the new technology and discuss how your company dealt with these challenges. The style and content of the case studies can serve as a guide. Your analysis will be research based rather than dependent on interview Your paper should include five sections: 1. A one-page executive summary, with a maximum of 250 words, in which one or two key lessons from the paper are succinctly discussed. These should be cast in generalized terms. 2. Introduction and discussion of technology 3. Industry context 4. Strategic challenges 5. Recommendations B. Length The paper must not to exceed 20 pages excluding attachments such as appendixes, figures, tables, etc. Papers must be typed, double-spaced with one-inch margins, no greater or smaller than a 12 point font size. C. Important deadlines October 15 Company Choice due October 19 paper outline November 7 Progress report #1 November 19 Progress report #2 December 7 Final paper due 5 Progress reports will consist of a few paragraphs to indicate what has been accomplished to date and what remains to be done. They are not graded. The final draft of your paper is due at the last day of class, December, 7. Please note that late papers will not be accepted. The company choice and progress reports are not graded but I can identify problems early on rather than in the final paper. D. Writing Good writing habits are "portable" and will always reflect well on you. Shoddy written work can have enormous negative consequences (in terms of lost opportunities for new positions or advancement) when you hit the market. I expect a commitment to quality on your part. To this end, you should proof your work for content (i.e. cohesion of argument, clarity of logic, support of position, and conciseness), as well as for correct grammar, spelling, and punctuation. Unless you are an uncommonly gifted writer and strategic analyst, your grade will inevitably suffer if you wait until the last minute to complete your written assignment. A good paper will be strong in the development of a conceptual framework and the descriptive quality of the cases used to document its application, and show sound analysis and recommendations. A very good paper will add depth of analysis and have specific conclusions. An excellent paper will provide unexpected insights that have implications for the management of innovation in general. 6 TENTATIVE COURSE SCHEDULE DATE TOPIC AND/OR CASE PRIOR READING Week 1 Sep 28 Course Introduction/Orientation I. INTEGRATING TECHNOLOGY AND STRATEGY BCW, p. 1-12 Oct 1 Technological Innovation Case: Elio Engineering, Inc. BCW, p. 13-31, & p. 32-48 “Profiting from Technological Innovation: …” Oct 3 Case: Advent Corporation (C) Oct 5 Some Economics of Innovation BCW, p. 49-61 & p. 62-66 “How to Put Technology into Corporate Planning” “From Schumpeter to the Economics of Innovation” Hospers, G. 2003. Intermediate micro textbook Week 2 Oct 8 Microeconomics of Information Technology Intermediate micro textbook Oct 10 Technological Innovation and Strategy Case: Electronic Arts in 1995 BCW p. 102-130, & p. 67-82 “The Core competence of the Corporation” Oct 12 Week 3 Oct 15 Oct 17 II. DESIGN AND EVOLUTION OF TECHNOLOGY STRATEGY BCW, p. 141-152 Patterns and Evolution of Innovation Case: The Optical Components Industry BCW, p. 172-179, 179-189 & 202-208 “Management Criteria for Effective Innovation” and “Patterns of Industrial Innovation” BCW, p. 245-264, 278-302, 362-378, 431-454, 478-490, 511-529, 529-541 BCW, p. 303-318 & p. 318-330 Oct 19 Week 4 Oct 22 Oct 24 Oct 26 Week 5 Oct 29 Case: Electronic Arts in 2002 BCW p. 82-102 Industries, Organizations and Strategies Case: The U.S. Telecom. Industry (B): 1996-1999. Case: Slouching Toward Broadband Intellectual Property Case: Digital Distribution & the Music Industry Case: Eli Lilly and Company: Drug Development Strategy (A) Case: Intel Corporation (A): The DRAM Decision 7 BCW, p. 378-398 & 398-410 “Finding the Balance: Intellectual Property in the Digital Age” BCW, p. 415-430 &398-415 “Notes on New Drug Development in the US” BCW, p. 454-477, 441-454 &478-488 “Strategic Dissonance” “Architectural Innovation” Oct 31 Case: Charles Schwab & Co. Inc. in BCW, p. 592-610 1999 Nov 2 Week 6 Nov 5 Case: Amazon.com BCW, p. 610-629 III. ENACTMENT OF TECHNOLOGY STRATEGY-DEV OF FIRM’S INNOV CAP. Sources of Technology Nov 7 Nov 9 BCW, p. 671-713 & 716-732 Case: Hewlett Packard: The Flight of the Kittyhawk BCW, p. 529-541 & 541-549 “Meeting the Challenge of Disruptive Change” Case: Inside Microsoft: The Untold BCW, p. 550-585 & 587-592 Story of How the Internet Forced Bill “Strategic Intent” Gates to Reverse Course Week 7 Nov 12 Nov 14 Nov 16 IV. A DEVELOPMENT STRATEGY HOLIDAY BCW, p. 745-762 &773-780 “Making Sense of Corporate Capital” Case Cisco Systems New Product Development Case: Product Development at Dell Computer Corporation BCW, p. 957-970 &970-976 “Communication between Engineering and Production: A Critical Factor” Week 8 Nov 19 Innovation Challenges Case: Apple Computer, 1999 Nov 21 Nov 23 BCW, p. 1110-1127 & 1162-1180 “Building a Learning Organization” *Case: Intel Beyond 2003 BCW, p. 1127-1162 HOLIDAY Week 9 Nov 26 Nov 28 Project presentations Nov30 Project presentations Week 10 Dec 3 Dec 5 Project presentations Dec 7 Project presentations. Final day of class. Term paper due Project presentations Project presentations 8