Group Annual Report 2006 B S H B O S C H U N D S I E M E N S H A U S G E R ÄT E G M B H People trust the BSH brands, each one of which offers the highest quality, award-winning design, and superb service. Our expertise encompasses the full range of modern home appliances. A range that includes cookers, dishwashers, washing machines, and dryers, refrigerators, and freezers plus laundry care, floor care, and a host of outstanding consumer products. Our products are an indispensable part of daily life, the world over. Main Brands Special Brands Regional Brands Group Annual Report 2006 Konzern-Geschäftsbericht 2006 CONTENT 5 Foreword 8 Award-winning Quality For BSH, quality matters – in all things. A host of national and international awards and accolades are testimony to the company’s success. 14 Zero Defect System The early planning stage of new factories and production lines is when the foundations are laid for BSH’s exemplary production quality. 20 Not just any Coil In the quest for new procurement markets, quality is always a priority. 26 Part of a Global Network As a global business, BSH relies on totally networked processes. This in turn demands universal IT availability. 32 The Key to Delighted Customers Time and again, BSH Customer Service manages to exceed customer expectations. Making it an important tool for securing customer loyalty. 38 Career Material BSH searches out the best people worldwide, then retains them with special career development programs. 44 Supervisory Board Report 46 Board of Management, Supervisory Board 48 48 57 60 62 Management Report Business Performance Assets, financial position, and results of operations Significant opportunities and risks for future development Outlook 64 64 65 66 67 68 Group Financial Statements Consolidated Statement of Income Consolidated Balance Sheet Consolidated Statement of Cash Flow Statement of recognized income and expense Consolidated Statement of Changes in Shareholders’ Equity 69 Notes to the Consolidated Financial Statements 88 Consolidated Statement of Changes in Assets 92 Share owner BSH Bosch und Siemens Hausgeräte GmbH 93 Independent Auditors’ Report 94 Summary of Past Performance 3 4 “We can look back on a successful 2006.” – Dr. Kurt-Ludwig Gutberlet, President and CEO of BSH. FOREWORD Striking the right balance For BSH, 2006 was a record year on the sales and growth fronts. At EUR 8.3 billion, Group sales were more than 13 percent up on the previous year. In Germany sales rose 15 percent, in the rest of Western Europe – including Turkey – 10 percent, and outside Western Europe by an even higher figure of 20 percent. We were able to increase our market share in all European countries. Significant expansion of our worldwide manufacturing capacity saw us open Europe’s most modern washing machine production line in Nauen, and further extend our Appliance Park in Nanjing, China, while in Russia work continues on the new refrigeration products facility in St. Petersburg, which will enable us to serve the local market directly from 2007. BSH’s global headcount rose to almost 38,000 people, distributed across 44 different countries. These bare statistics represent the high point, to date, of a history lasting nearly 40 years, during which BSH has progressed from German exporter to become the world’s third-largest home appliance maker – a success story of which we can all be proud. The fruits of a consistent strategy In 2006, the overall economic situation presented a rather more favorable picture than the preceding twelve months. Over the past year, the global economy has performed surprisingly well, showing growth of nearly 4 percent. The robust expansion of investment in fixed assets that has now lasted some three years has given new impetus to private consumption, while oil prices, which fell back markedly during the second half of the year, provided additional support. Though these developments were clearly helpful, they alone do not explain BSH’s success. The fact is that we still face a situation characterized by continued price erosion affecting home appliances, coupled with significant increases in the cost of raw materials such as steel, which directly impact manufacturing costs. We are also confronted by new competitors from lowwage economies who aggressively leverage their cost advantages in the global struggle for market share. Against this background, BSH’s success can only be attributable to the efforts we have made in recent years to advance our company. BSH’s success is the result of a consistent strategy. 5 6 The BSH Board of Management (from l. to r.): Jean Dufour, Dr. Wolfgang Colberg, Dr. Dr. h. c. Robert Kugler, Dr. Kurt-Ludwig Gutberlet FOREWORD Creating values through quality and innovation This strategy is aimed clearly at generating further growth. We are seeking the growth that allows us long-term freedom of action and, as set out in our Corporate Principles, growth that creates new values. Here we pursue quality without compromise, not just in our products but also in our processes and management. We aspire to offer our dealers and customers the best quality at all times, and in doing so put our faith in innovations capable of meeting tomorrow’s requirements today. And this includes not just intelligent technology directed towards higher performance and greater operating convenience, but also, as a central aim, environmental and energy efficiency of our appliances. Securing the future Even before the publication of the recent UN report on climate change, we knew that energy efficiency and the conservation of resources were issues of absolutely fundamental significance for the fate of our planet. So for many years now, we have focused our attention on developing particularly energy-efficient appliances. Since 1990, for instance, we have succeeded in cutting the electricity consumption of refrigerators by up to 79 percent, with the equivalent reductions for cookers, washing machines, and dishwashers reaching 30 to 40 percent, depending on individual features. Simply replacing the 188 million or so appliances that are more than ten years old, with new, energy-efficient products, would save 44 billion kilowatt-hours of electricity, enough to supply some ten million households. Which is why BSH has signed up to various initiatives designed to ensure that we make full use of existing energy efficiency possibilities, and that we can achieve the objectives of the Kyoto Protocol on reducing greenhouse gases. And in the future, too, we will continue our efforts to achieve further cuts in the energy requirements of our home appliances. For we are convinced that in doing so we will not only make a decisive contribution towards protecting the environment, but at the same time ensure lasting competitiveness and safeguard the jobs of our workforce. Dr. Kurt-Ludwig Gutberlet Dr. Wolfgang Colberg Jean Dufour Dr. Dr. h. c. Robert Kugler 7 Award-winning Quality For BSH, quality matters – in all things. A host of national and international awards and accolades are testimony to the company’s success. 10 Quality – a matter of trust “Quality” – hardly any other term can be applied to so many different conditions and characteristics. Virtually everything possess some sort of quality, good or bad. This is true especially of companies and their products. It is product quality alone that decides whether a company will retain its customers, and ultimately its business success. Head of sales Ditmar Krusenbaum (left) accepts the “Supplier of the Year Award 2006” on behalf of BSH. In industry, the definition of the term “quality” has itself been standardized. According to DIN ISO 8402, quality is an attribute that must be required of every product irrespective of the cost of producing that product, “Quality is the totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs.” Customer satisfaction – always the top priority So quality is about customer expectations. But if quality is a matter of satisfying customer requirements, then it is important to do everything possible to maintain the highest level of customer satisfaction worldwide. Some of the tools used to achieve this include smart innovation management in new product planning and development, high-quality production in an international manufacturing network, and rigorous quality controls before appliances leave the factory coupled with comprehensive aftersales service. Also important, of course, is the systematic development of the right supply companies. Any end product is, after all, only as good as the quality of its component parts. Quality is not something that happens overnight. It requires a long, sustained effort. Proof that BSH has understood this message from the outset is provided by the many awards it has received for the quality of its products and services over the years. It is also confirmed by customer satisfaction surveys conducted by independent institutes. A survey of some 20,000 representative households in Germany carried out by the German The outstanding design of the BSH brands continues to win national and international honors. In 2006 alone, BSH picked up 32 “iF design awards” AWARD-WINNING consumer research organization GfK found, for instance, that BSH is ranked No. 1 for customer service. Customer satisfaction is without doubt the most important accolade a manufacturer can receive. The company’s own ambition to be the “industry benchmark” has, however, been more than underscored by a whole host of other awards. Awards as a quality benchmark Awards such as the “German Logistics Award” were presented to BSH last year by the German Logistics Association. The award went to BSH for its successful introduction of the “Total Customer Logistics – The Key to Delighted Customers” initiative which puts the focus of customer service logistics wholly on customer satisfaction. This concept covers all stages of customer support in repair and servicing situations and succeeded in recent years not only in reducing costs in spare parts logistics, but also achieved increased customer satisfaction at the same time. BSH is the only company to have received this award for a second time. In the creative artistic sphere, too, the quality of BSH products has attracted attention and numerous awards. Home appliances must after all convince consumers with their design. Take, for instance, the induction wok from Gaggenau, which has been singled out as one of the top 100 design classics of the third millennium. BSH carried off 32 of the 108 awards in the Household/Living category in the 2006 “iF design awards.” In the same year, the BSH brands Bosch and Siemens won the coveted “red dot award” a total of eight times. BSH also scores highly as an exemplary employer. In March 2007, the magazine “karriere” in conjunction with the Corporate Research Foundation (CRF) set out to find the top employers in Germany – the third time these rankings have been compiled. A total of 85 companies made the list, with BSH achieving a prestigious fourth place. In the search for Germany’s top employers, 14 criteria were rated including opportunities for advancement, employee satisfaction, and market position. In the categories of employment and promotion opportunities, sustainability/busi- Smooth-running spare parts logistics is an important factor in customer satisfaction. BSH won the 2006 “German Logistics Prize” in recognition of its efforts. 11 12 The “Supplier of the Year Award” is voted for by retailers from right across Europe, making it one of the most important such honors. ness development, compensation and benefits, and working time models, BSH scored the maximum number of points. Praise from partners Accolades from partner companies are further proof of BSH quality at work in its partnerships. Europe’s leading buying group in consumer electronics, the Netherlands-based Euronics International, presented BSH with its “Supplier Of The Year Award 2006” in the White Goods category. More than 6,000 dealers took part in the poll. Factors judged included product innovation and performance as well as features such as marketing performance, after-sales service, and speed of delivery. “Our members present this award to celebrate the contribution of their most valued partners in industry,” said Euronics President Werner Winkelmann: “Your sustained effort to enhance partnership between industry and the retail trade is marked by us with this prize which is awarded by dealers from all over Europe, and as such couldn’t be more genuine.” Quality – in environmental matters, too The BSH focus on the future is also reflected in the list of awards the company has received since 1995 for its practical commitment to environmental protection. Some of the many awards include first prize in the Bavarian Communication Association’s “Ecology and Communication” awards, a prize for wastewater management from the University of São Paulo, Brazil, for the gas cooker factory in São Paulo, Spain’s environmental award, and the BDI (German Industry Association) prize in the category “Environmental protection technology transfer to developing and newly industrialized countries.” In the German ranking of sustainability reports for 2005 – carried out by the environmental body future e.V. and Germany’s Institute for Ecological Economic Research (IÖW) – BSH was rated first in the electrical engineering/ technology sector. For the first time in these rankings, the points score per page was published. BSH came out on top with a score of 13.3 points per page. AWARD-WINNING In 2006, BSH President and CEO, Dr. Kurt-Ludwig Gutberlet, was awarded a special international prize from B.A.U.M., the German Association for Environmental Management. B.A.U.M. honored Gutberlet for the pioneering position BSH has established for itself over many years in the fields of corporate citizenship and sustainable development. Enshrined in the Corporate Principles The national awards won by BSH in the many countries where it has regional offices are almost too numerous to mention. Here are just two examples. BSH Sprzet Gospodarstwa Domowego Sp. z o.o has picked up the “Pearls of the Polish Economy Award” for the third time. The award is presented by the Polish Academy of Sciences and the magazine Polish Market. As one of just six companies to receive the accolade, BSH’s Polish subsidiary impressed the jury with its high profitability, dynamic sales, and productivity. The special international prize awarded by B.A.U.M. honors BSH’s exemplary commitment to society and the environment. Readers Digest magazine has been conducting annual consumer studies in Europe since 2001. The magazine’s readers are asked to rate aspects including quality, price/performance ratio, consumer needs, brand recognition, and brand trust. Since the start of the Most Trusted Brand study, the BSH brand Bosch has been the undisputed champion in the Home Appliances category in Russia. The company is rightly proud of these honors. Dr. Kurt-Ludwig Gutberlet also sees in them a clear vindication of the course the company is following: “Naturally, we are delighted by these awards. BSH has been pursuing a consistent quality policy for years and we have also enshrined this in our Corporate Principles. This quality policy has helped make us great and will ensure our continued growth.” One of the first “design classics of the third millennium“ – the induction wok from Gaggenau. 13 Zero Defect System The early planning stage of new factories and production lines is when the foundations are laid for BSH’s exemplary production quality. 16 Corporate quality standard The washing machine factory in Nauen, near the German capital Berlin, is the most modern in Europe. Whether it’s a washing machine factory in Brandenburg, Germany, or a dishwasher plant in Turkey – the same quality and production standards apply in both, as indeed they do in all BSH production facilities. While the production lines installed in these two factories in the past year were entirely new, they benefited from extensive experience in production quality gained over the years. BSH Bosch und Siemens Hausgeräte GmbH was able to draw on a wealth of resources to create the most modern facilities of their kind. Nauen in Brandenburg, just a few kilometers from Berlin, is the location for Europe’s most advanced washing machine factory. In 2007 alone, Herbert Exler, Managing Director of the Nauen home appliance plant, is planning to build 900,000 of the latest generation of front-loading washing machines for sale throughout Europe. Dr. Jörg Ulrich, responsible for dishwasher production at the Cerkezköy factory in Turkey, has similar plans. What these two production facilities have in common is that they were planned and built within the space of a year and went into full-scale production without a hitch. And as if that weren’t enough – both have been delivering top-quality appliances from the outset, without any start-up problems whatsoever. Continuous quality testing Taking the washing machine as an example, Herbert Exler explains the BSH philosophy when it comes to production quality. “Customers generally expect to be able to use a washing machine for more than 2,000 hot washes, they expect it to be easy to use, quiet, and environmentally friendly. On top of that, there are all sorts of statutory regulations on safety and ISO certification. But we have long since ceased to be satisfied by these requirements alone. Instead, a whole array of in-house quality tests during and immediately after the production process mean that we achieve a standard that elevates BSH products to a quality level all of their own.” Dr. Jörg Ulrich is head of BSH’s new dishwasher factory in Çerkezköy, Turkey. MANUFACTURING If the highest possible level of product quality is to be achieved from the outset, then all the steps needed to secure this top quality must be considered in the early planning stages of the factory or production line. Here, Dr. Ulrich quotes work with analysis tools, digital simulation of the manufacturing workflow, and meticulous fault analysis in the early stages: “When processing high-quality materials such as stainless steel, for example, material flow and component handling must be planned with great precision, in order not to impair the quality of the materials.” Critical scrutiny of every detail The “production system” principle which originated in Japan played a key role in production planning in both these factories. Developed primarily by the automaker Toyota in the post-WWII years, in the ideal scenario it enables the entire value chain to be managed from the initial manufacturing/production stage all the way to the end product. One of the principles underlying the production system is the critical scrutiny of every detail of a manufacturing process. This involves analyzing literally every single subprocess of the production process, looking for any source of defects however small, so that virtually every production defect, every source of “waste” can be eliminated from the outset. “The process starts very early, right at the development stage, in fact,” explains Dr. Ulrich,“for we want to eliminate defects even before they occur.” One of the methods used here is Failure Mode and Effects Analysis or FMEA for short. “Here we check whether certain issues may have an impact on defects farther down the line in production,” continues Dr. Ulrich, “and we then eliminate these potential defects in a totally structured way.” At the same time, the resulting findings are fed back into a continuous improvement process which benefits the entire organization. Another important principle is Poka Yoke, which also has its origins in the production system. This is based on a recognition that no individual and indeed no system is capable of entirely avoiding unintentional mistakes. It is possible, however, to achieve “zero defect” quality by using a key/lock principle. Dr. Ulrich quotes a simple example. “We used to have cable harnesses where all 20 cables had the same connectors and sockets. If you weren’t careful, it was easy to make a mistake with one or other of the cable connections. Now for each individual connection we have a special connector pair which is unique, so there is absolutely no risk of getting it wrong.” Quality is an aspect that receives due attention right from the planning stage for new factories. At BSH, Group-wide standards provide the basis for avoiding errors and waste in all its various forms. 17 18 Both the Nauen facility where the latest generation of BSH washing machines is produced and the factory in Turkey were established and developed according to a unified set of principles. These principles apply to all BSH facilities worldwide. Similarly, the continuous quality controls in all BSH factories are all based on the same standards. “We attach the utmost importance to continuous optimization and improvement of our products all along the value chain,” explains Nauen boss Exler. Which means that in every factory, every single appliance is tested to confirm that all its programs are working and then inspected for flaws like scratches or dents, however small, before it leaves the factory. If an appliance is found to have a defect, delivery of the entire production batch is halted until it is confirmed that the particular defect does not affect any other appliances in the batch. “We want to be best in production and best in flexibility.” – Herbert Exler, manager of the Nauen home appliance factory. Random sample audits But it doesn’t end there. In addition to 100 percent of appliances being subjected to program tests and flaw inspections, appliances are also sampled to undergo audits. This involves appliances being selected at random from the production process, so that an end user simulation can be performed as part of the Quality Management Audit (QMA) process. These washing machines are loaded and then have to run through their full program complete with water and detergent. Speaking about this audit, Herbert Exler explains, “If the machine fails in this test program, a very thorough investigation is conducted to see where the fault crept in and who was responsible for it.” Another team, the Quality Management Supplier Team, looks after the supplier side of things. In Jörg Ulrich’s factory, this team is responsible for the quality of the components from suppliers. “As early as the supplier selection stage, this team will go into a supplier’s factory, work with the supplier to analyze potential weak points in the manufacturing process, and then methodically optimize the supplier’s MANUFACTURING processes, using the Six Sigma method for example, until all requirements are satisfied.” When it comes to quality audits, Jörg Ulrich describes quality assessment by external audit institutes as the “ultimate.” Which is why he arranged for his factory in Cerkezköy to undergo certification by the TÜV (the German Technical Inspection Authority) – and of course it came through with flying colors. Herbert Exler and Jörg Ulrich are agreed that the rigid quality management system has obviously paid off in the two BSH factories in Nauen and Cerkezköy. “The rigorous application of our quality methods and our total quality-driven production system have enabled us to create the right environment where defects are systematically eliminated. Our retailers and our end customers can have complete confidence in this.” The BSH production system is not limited to the pure manufacturing process, but aims to achieve constant optimization of the entire value-creation chain – from purchasing through to delivery of the finished product. 19 Not just any Coil In the quest for new procurement markets, quality is always a priority. 22 The challenge in global procurement Buying steel is a science in itself. It calls for many very diverse qualities on the part of the experts from Corporate Procurement at BSH, including extensive knowledge of the marketplace, a keen eye, analytical understanding and clear judgment, not to mention an ability to see into the future. In global competition, the search for new procurement markets presents entirely new challenges – and sometimes psychology, too, has a special role to play. For years now, price levels of home appliances have fallen, while those of steel and other raw materials have increased – presenting a challenge to the purchasing specialists at BSH, which continues to put its faith in optimum quality. Different cultures Steel is supplied in huge drums or coils weighing up to 30 tons. Just as not all steels – and not all coils for that matter – are the same, so one supplier is not the same as the others. For BSH buyers this means that in a climate of increasing internationalization, they have to engage with the distinctive cultural identities of their supplier companies around the globe. Stefan Raab, responsible for global steel procurement at the company’s Munich HQ, quotes the example of a meeting with a Russian supplier. “We met for dinner one evening, four of us from BSH and four from this Russian company. We had just sat down to eat when another three Russians and their interpreters turned up unannounced. Instead of going to the trouble of moving to a bigger table, we all just moved up to make room for them. This down-to-earth, informal way of doing things was a real ice-breaker. We had very useful talks that evening and built a sound basis for future collaboration. Of course,” continues Raab, “the technical, quality, and commercial conditions must be right, first and foremost. But the human component is often just as important for a successful partnership. And the way that component works is totally different from one continent to another, often indeed from one country to another.” When seeking new suppliers, technical, qualitative and economic factors are thoroughly analyzed. The human element also plays a major role in effective cooperation though. PURCHASING Winning new markets locally “Sourcing goes global” – this is the motto of BSH Procurement, which is why the BSH Procurement organization has been given a more international focus in the past year. “Increasing globalization means that we are facing ever fiercer competition,” explains Raimund Denk, Head of Corporate Procurement. If BSH factories worldwide are to be guaranteed the best, most cost-effective sources of supply with quality assured, it is especially important for the procurement strategists to study local market conditions and so acquire new markets. Stefan Raab reduces the argument for this new focus to a simple denominator: “We are seeing a downward trend in the price of large household appliances, at the same time costs of important raw materials like steel and plastics are rising. This is the core problem we have to solve – and one of the ways of doing this is by greater leveraging of synergies in the BSH procurement network.” Closer coordination of worldwide procurement activities not only secures better terms and conditions, it also supports compliance with uniformly high quality standards. This is why, as part of the global restructuring process, two regional umbrella organizations were set up for Asia and North America. “The task of the business managers for these continents is to integrate regional procurement competence into the global BSH procurement network and to leverage local synergies. Servicing new procurement markets is timeconsuming and costly – this makes the whole process simpler and more efficient,” explains Raimund Denk. Optimizing costs and benefits The company as a whole will benefit from the new structure as very many suppliers can be used across different product ranges. The idea is to pool quantities, optimize logistics, and leverage cost advantages. “We are very demanding when it comes to quality and innovative capacity. Before we 23 24 choose a new supplier, we have to establish whether there really is a good ‘fit’ between the companies and whether cooperation can be sustained in the long-term,” explains Stefan Raab. Even if, on the face of it, steel is not technically very complex, quality is a priority here, too. Raab stresses: “We are looking for partners who not only have the right sheet steel, but who are good at cutting it, coating it, and above all have the ability to interface smoothly with our factories. We call this “process quality” and it is becoming increasingly important.” Divisional head Raimund Denk (right) in conversation with his colleague Dr. Martin Seidel, who is responsible for strategy and methods within BSH’s Corporate Procurement function. It is also becoming increasingly important to provide long-term planning certainty for the future. As a result, the task facing Corporate Procurement now extends far beyond its original remit – Forward Sourcing is the name of the game. This means that the Procurement Logistics people have to consider which suppliers will still be around in two, three, and five years, and what the demand structure of the BSH global production network will look like then. “We think the whole process through. When the investment decision is being taken for a new location, potential procurement sources are examined even at that early stage,” explains Raab, describing the complex procedure that starts with initial analysis of possible partners in a region and involves several audits and extensive sampling. Commercial and technical meetings are held, but issues such as how the potential supplier handles complaints and product liability are also explored. PURCHASING Professional, trustworthy, fair LCC sourcing is another area of activity for BSH Procurement. This refers to procurement in countries with comparatively low manufacturing costs such as China, Eastern Europe, and Mexico. In these countries, the plan is that, over a period of years, partnerships will be systematically developed with supplier companies. The BSH buyers support their suppliers actively as they acquire the necessary competences. “This is a very different way of working,” says Raimund Denk. “The buyer is evolving from a procurement manager into an all-round vendor manager.” With projects such as these, BSH is not only securing for itself important procurement markets of the future, it is also taking on a corporate social responsibility role in the countries in which it operates. All the company’s activities comply with the strict Code of Conduct of the European Committee of Household Appliance Manufacturers. BSH has also signed up to the principles of the Global Compact, an initiative launched by the United Nations to ensure that globalization benefits all of mankind. Within this strategic organizational framework, the company seeks to conduct its procurement business in a professional, trustworthy, and fair manner. Raimund Denk, the architect of the new organizational alignment in Procurement, is confident about the future: “An international company like BSH, one of the main players in the industry, relies on a good working relationship with its partners worldwide. In Procurement, we are ideally placed to meet the challenges of the future.” “Closer coordination of global purchasing activities allows us to realize plenty of synergies.” – Raimund Denk, head of Corporate Procurement, believes BSH is becoming more competitive. 25 Part of a Global Network As a global business, BSH relies on totally networked processes. This in turn demands universal IT availability. 28 As elementary as electricity BSH’s “central nervous system” – a mainframe system located near Munich controls all IT applications via a global network. “In actual fact, information technology is entirely secondary” – a provocative pronouncement from a company CIO, but Dr. Jürgen Sturm, Head of IT operations for BSH worldwide, adds, “It’s the business processes that come first. IT is unimportant as long as it works perfectly – as elementary in fact as electricity. We are not aware of it until it is no longer there. Virtually all business processes today rely on information technology. Rather than being an end in itself, IT is indispensable for robust processes, growth, and innovation.” So information technology is, after all, hugely important for Jürgen Sturm. He is responsible for ensuring a constant flow of information in all areas of BSH and for ensuring that information is always available in the right place. Only then can users transform this information into decisions and actions. “Process excellence” is the magic formula. And CIO Sturm and his people play a key role in delivering this process excellence, so crucial to the smooth interaction of all functions and areas. The IT revolution A few years back, the function of the then data processing organization in BSH was still to provide and update hardware and software for corporate HQ and for production, customer service, and sales locations in Germany. Today that organization has evolved into a global, in-house IT service provider with a staff of over 800. It delivers IT solutions – from development and implementation through to round-the-clock user support – for all BSH business processes. Something else that has changed is that now virtually every desktop has a computer with processing power that was once the preserve of the company mainframe. Today’s mainframes are called high-performance servers. At BSH these are located in a secure environment in a Munich suburb and are linked to every single computer in the company worldwide. The individual IT functions are described in a product catalog which runs to over a hundred pages. I N F O R M AT I O N T EC H N O LO GY As a service provider, Corporate IT provides support to all BSH departments and subsidiaries around the world. The service offering is presented in an IT product catalog comprising some 100 IT products and services. The activity-based costing model is used to charge for services provided. For Jürgen Sturm, the focus is firmly on his customers. “We work closely with Process Management at BSH to identify the requirements presented by the various business processes. This means we can be confident that we are developing and supporting the solutions that are actually needed.” These solutions are then, says Sturm, “implemented on the basis of consolidated standard software platforms,” which means that these solutions rely in the first instance on the quality of proven standard products which are then adapted to meet the specific requirements. The main benefit to the user is a coherent, standardized IT environment, but it has also enabled a permanent reduction in the costs of service provision in recent years. Tools for optimum results Delivering IT functionality, reliability and a good price/performance ratio for existing process requirements – this is only part of his role, as Jürgen Sturm sees it. The BSH vision of being a benchmark for the industry is one he embraces for his own organization, too. This means that he wants to provide BSH employees with the best IT products at all times, enabling them to achieve optimum results. For example, the demand for mobility and collaboration across facilities is increasing rapidly. Employees expect their tools and resources to be available to them anytime, anywhere – at any one of the BSH sites, at home or on the move. Reliable, secure access to information is required at all times. “Having the right information at the right time can, for instance, make all the difference to a member of the sales team in a meeting with a customer.” Whether in manufacturing or administration – today, information technology is an indispensable tool in every area of day-to-day business. 29 30 Growing complexity brings new challenges Ever-growing complexity brings with it new challenges. Participating as a partner in an international development, production, or supply network means that all the critical information has to be provided to every part of the organization using an integrated product data management system. The right tools must be available throughout the entire product life cycle – form initial concept through to delivery of the finished product. A digital, virtual factory simulation can be used, for example, to plan new product production down to the last detail in advance. This allows product innovations to be analyzed quickly, based on the electronic design, and then progressively transformed into reality using an Integrated Product and Process Design system. The IT division’s offering ranges from software licenses to major projects like the installation of manufacturing networks and round-the-clock support. In the value chain, too, a company like BSH is no longer alone. Customers, suppliers, and partner companies are all integrated into the service delivery process and must therefore also be integrated into the processes and the supporting IT tools. “In our 44 factories worldwide we have an electronically networked supply chain extending from material planning and provisioning by our suppliers, via global production and logistics processes through to our customers and in some cases to their customers as well,” explains Jürgen Sturm. “A kitchen manufacturer can, for example, call off his order-picking instructions from us, so that all the products ordered from us are delivered promptly, ready for installation when needed. Our success as a top-performing company is linked to the fact that we always meet our customers’ expectations when it comes to delivery performance and on-time delivery.” The same applies to our customer service. “Our networked systems mean that the customer service process starts as soon as a customer calls our Service Center. The necessary spare parts are automatically sourced for the service vans and everything is put in place to enable the service engineer to deal with repairs in one visit wherever I N F O R M AT I O N T EC H N O LO GY IT boss Dr. Jürgen Sturm regards himself as an inhouse service provider. His aim is to support all BSH processes smoothly and with optimum effectiveness, thus continuously improving quality. possible. Here again, it’s a question of process excellence and that is simply unthinkable today without IT.” Excellent processes, excellent management Process excellence in existing processes is just one side of the story. The other is the strategic alignment of these processes, the art of taking the right decision at the right time, and here, too, IT has its part to play. Increasingly, global economic planning today calls for the application of “business intelligence.” This term refers to the methods and techniques used for the systematic analysis of vast quantities of data on the company, the competitive environment, and market trends. “We are able,” explains Dr. Sturm, “to analyze global business trends precisely according to brands, products, and regions. Management can identify anomalies early and take specific countermeasures. One of BSH’s great strengths is that it is able to utilize all the available information and transform it quickly and effectively into appropriate action.” Here, too, though, Dr. Sturm does not want to overstate the role of IT. “Of course, we are not responsible for management decisions. We simply supply the relevant information.” And – ever the service provider – he adds, “Nothing that we do in IT, is done for the sake of IT. It is all for our customers.” 31 The Key to Delighted Customers Time and again, BSH Customer Service manages to exceed customer expectations. Making it an important tool for securing customer loyalty. 34 Service that delights Delight is not perhaps the word that immediately springs to mind when your washing machine or other home appliance breaks down. Yet “delight” is an expression used repeatedly by Stefan Recknagel, Head of Spare Parts Logistics at BSH, Fürth, when talking about customer service support – and with good reason, with quite a number of good reasons, in fact. BSH’s customer service engineers in Germany, the Benelux states and Austria get their supplies direct from the central German warehouse in Fürth. Service engineers in overshoes Imagine, for instance, that your cooker isn’t working. Outside, it is pouring with rain and the BSH service engineer has just rung the doorbell. But before stepping inside to inspect the appliance in the kitchen, he first puts on a pair of plastic overshoes. “To stop the floor getting wet and dirty. This aspect of our service produces a really positive surprise effect. Every customer is delighted,” says Recknagel. Which is why in the community of satisfied BSH customers this is known as the “delight factor.” And the BSH success model “Total Customer Logistics” operates under the slogan “The key to delighted customers.” When we talk of delight factors we mean all those things that no one expects when they buy a home appliance. The fact, for instance, that spare parts remain available for ten years or more. Or that customers are offered a loan appliance as part of our collection and delivery service. Many people who buy BSH products also appreciate the fact that they can use payment vouchers to settle bills for spare parts, thus avoiding COD charges. “Logistics serves to differentiate us, as well as cutting costs.” – Stefan Recknagel, Head of Spare Parts Logistics. CUSTOMER SERVICE It is all about the positive feeling that our trained staff leave with their customers. After all, says Recknagel, quoting a well-known saying in the industry, “A customer’s first washing machine is sold by the Sales team – all the rest are sold by Customer Service.” Increasingly, good service today is becoming a competitive factor and is seen as a product life cycle service. Being kept waiting in endless queues when you ring the call center, staff at the other end of the line who can’t help because they don’t really understand what you are talking about – a familiar story in the big, bright world of consumer products, but one BSH customers recognize only from hearsay. This is because keeping everything “in-house” is another important principle in the service that our company provides. Take our friendly service engineer in his overshoes, for instance – he has been tested, taken on, and trained by BSH. And our call center personnel have, without exception, acquired within the organization an understanding of the technical subtleties of BSH appliances and interpersonal communication. “Our brands have their own special image, our service must come up to the same high standard.” This is the point made by Rüdiger Jahn who heads the international customer service organization from company HQ in Munich. He expresses the BSH service strategy as follows, “It is our intention to deliver service using our own staff wherever and whenever this is economically viable.” Part of the quality circle When a faulty appliance is repaired, there is an obvious benefit to the customer, but that is not the end of it. Instead, repair findings are fed back via a very short loop to Quality Management and so have a direct impact on the design of individual appliance types. In the time it takes to say “fast fault feedback” – the long name for this standard process – the service engineer will have pressed the button and e-mailed his repair analysis direct to the factory in question. The combination of numbers on the appliance data plate ensures that it is sent to the right recipient. Quality control personnel then head straight for the production line to investigate how the defect described could have occurred. Changes will be made to component quality, if necessary. Rüdiger Jahn, head of BSH’s worldwide customer service organization, is determined to deliver the absolute best in service quality: “Nothing less will do.” 35 36 In the customer service function, levels of new orders fluctuate sharply, calling for flexibility in all processes and workflows. The transfer of know-how is a two-way process, however. “The customer service consultants are closely involved in the development of an appliance, checking whether it is repair-friendly, and whether special tools will be needed,” explains Jahn, describing the proven production process at BSH. The consultants, in turn, then act as trainers for the technicians. Three or four times a year there is an international meeting at the Munich HQ. Technician trainers from all over the world attend, to be briefed on the design of new appliances. Again, the scale of the operation is huge. In 2006 alone, BSH produced 18,000 new product variants or built modifications to products. Customer Service Logistics has to be able to manage this level of complexity. Winner of the German Logistics Award Proof that it is meeting this challenge is provided by a prestigious award. In 2006, BSH received the coveted German Logistics Award for its exemplary spare parts logistics. BSH is the first company in the 22-year history of the award to win the title for a second time; its experts first won the award back in 1997. “Spare parts logistics is absolutely fundamental to good service,” says Stefan Recknagel. “We were able to win the support of the jury because here, too, it is all about delighting the customer.” And so the circle closes. The team was able to achieve a quantifiable increase in customer satisfaction while at the same time achieving an almost 30 percent cut in spare parts logistics costs. “We run a continuous innovation process designed to meet the expectations of our customers and boost satisfaction ratings.” – Stefan Recknagel. Central to customer satisfaction here was the Kano model with its three different factors. First there are the basic factors, for instance ensuring that a shipment leaves the Central Warehouse in pristine condition. Next are the performance factors, such as 24-hour call center availability and speed of delivery. And then the third category, the delight factors that have the potential to surprise and delight the customer. CUSTOMER SERVICE 40,000 spare parts a day “Logistics with the focus fully on customer loyalty” is how Recknagel describes the thrust of his company’s extremely successful, award-winning concept. The degree of precision and fine-tuning required in the operation’s internal processes and machinery is demonstrated by the statistics alone for the Fürth Central Warehouse. Around 7,000 shipments totaling some 40,000 spare parts are dispatched far and wide every day. Deliveries go out overnight to BSH service engineers, the repair trade, and end customers in Germany, the Netherlands, Belgium, Austria, Italy, and Slovenia. “These countries benefit from a daily inventory availability of over 97 percent. That makes us logistics champions,” says Recknagel. Beyond Europe, too, this concept of a central logistics structure with extremely high parts availability is setting the standard. BSH has set up similar warehouses in the USA and Asia. The global spare parts logistics network reflects the international nature of the company. People with the delight factor As well as logistics, process quality, and the right infrastructure, “soft factors” also play a key role. As Jahn and Recknagel know from numerous customer surveys, “The friendliness, integrity and helpful attitude of our service engineers are seen as key criteria when our overall performance is rated by customers. This represents an extra dimension to quality.” These customer surveys are conducted regularly in all countries and evaluated using a standard scoring system. “Did the call center handle your call efficiently?” – “How long did you have to wait for the service engineer?” – “Were the right spare parts available?” – are just some of the questions that may be asked in the search for perfection within the organization. The fact that we are getting ever closer to this goal is demonstrated by the growing sales figures, increased customer satisfaction, and not least, by industry recognition such as the German Logistics Award. Rüdiger Jahn sums up the delight factor as it applies to his people when he says, “We will do all in our power to be the best customer service provider in each and every marketplace. This is our aspiration.” Highly competent, obliging and friendly – BSH’s customer service engineers enjoy the same positive image worldwide. 37 Career Material BSH searches out the best people worldwide, then retains them with special career development programs. 40 Challenges and opportunities BSH headquarters – for many junior recruits the first stop en route to an international management position. When 25-year old Bostjan Gorjup came to BSH HQ in Munich as a trainee, what amazed him most was the size and international scale of the company. “The building, the huge lobby,“ he remembers, “and then knowing that the company with its tens of thousands of employees was all managed from here. That really impressed me.” The young Slovenian is used to it all now – the international environment, strategic thinking, and multi-digit columns of figures in his reports are all in a day’s work. Six years after his traineeship, Gorjup is now Commercial Manager with BSH Slovenia. At first glance, this might seem like an utterly exceptional career, but it is in fact the result of a systematic, sophisticated selection and training process at BSH. What it does mean is that applicants who secure a place on one of the training programs can look forward to excellent career opportunities later in the company. Three pillars of training Looking back now the 31-year old Bostjan Gorjup calls it a “huge opportunity and a huge challenge” to have been through the trainee program. He worked for 15 months in various corporate departments and in the factory at Traunreut. When he returned to BSH Slovenia, armed with a firm grasp of all aspects of controlling, his career was not long in taking off. Gorjup has since been awarded a place in the JEP, the Junior Executive Pool, another staff development program. From skilled workers to management staff – the BSH quality standard applies not only to its products but also to the people employed by the company worldwide. Their systematic training and development is driven by the ever increasing challenges posed by globalized competition. The training concept is based around three pillars or three different programs. An essential component is vocational training for a variety of careers including Commercial Officer, IT specialist or Mechatronics Engineer. The German “dual education” model, a carefully balanced system Bostjan Gorjup’s career with BSH started with a trainee program, and today he is Commercial Manager in Slovenia. EMPLOYEES where phases of classroom learning alternate with on-the-job training, is applied by BSH to its subsidiaries in other countries. The result is that the strict guidelines of the German Chamber of Industry and Commerce also apply to apprentices in Turkey or China, for example. “The standard is very, very high,” says Jörg Wagmüller, who is responsible for these corporate programs at BSH. This close mix of theory and practice also applies to the second pillar, the Vocational College route, where suitably qualified applicants study for a Bachelor of Arts/Bachelor of Engineering at a Vocational College. This internationally recognized qualification is comparable with a Bachelor degree from other universities. “Every three months our students switch between college and on-the-job training. This allows them to put what they learn in the classroom into practice immediately,” says Wagmüller. Who is right for BSH? The third pillar is the international trainee program where graduates are selected and groomed for leadership positions with BSH. This is one of many reasons why BSH is highly attractive to students. The company regularly ranks among the 100 most popular employers in an annual survey of 20,000 final-year students conducted by the Berlin Trendence Institute and the magazine Wirtschaftswoche. BSH was again awarded the title of Top Employer in 2006/2007. It is hardly surprising then that there were around 1,000 applicants last year for the 15 places on the trainee program in Germany alone – there are 30 places worldwide. Students are made aware of BSH through university recruitment fairs and a modern, international advertising strategy. “From these applicants – who have to satisfy the highest quality criteria even to be considered for training – we then select the candidates who best suit our requirements,” explains Andrea Werner, responsible for Personnel Development at BSH. When it comes to the actual selection procedure, BSH does not do things by halves. The process involves several stages, from a careful analysis of the application documents through to personal interviews. Those candidates left in the running then have to attend a one-day Assessment Center and prove themselves in one-to-one interviews, role plays, and group exer- Whether in Germany or China – professional training at BSH is to the same high standards right across the world. Jörg Wagmüller (left) is head of BSH’s HQ training programs; Andrea Werner (far right) is responsible for Personnel Development. 41 42 cises. In the tasks they set, what the BSH assessors are looking for, Jörg Wagmüller stresses, is not so much the “right” solution, instead the candidates have to demonstrate how they develop their strategies in the group. Analytical thinking, team spirit, communication skills, leadership – these are the criteria being observed. “Using behavioral exercises, interviews, and psychological aptitude tests, we want to get a complete picture of the applicants – and an accurate prediction of their possible future progression in the company,” says Wagmüller. The BSH Academy offers employees a wealth of training and continuing education opportunities leading to qualifications. Joined-up thinking Mobility, flexibility, openness, a capacity for joined-up thinking, plus, of course, in-depth technical knowledge – these are essential requirements for anyone who wants to succeed in the company. Applicants’ social skills which are also assessed in Orientation Centers as part of career development reviews, play a particularly important role here. In a global company, employees must be able to conduct themselves confidently in any setting and be open to other value systems in their dialog with different cultural groups. This is why the corporate, international personnel pools in particular are used to identify and then develop leadership talent worldwide. Just as Bostjan Gorjup was observed closely by his manager and then nominated for the JEP, hundreds of managers all over the world are doing the same every day. Standard forms and checklists help to ensure that the same standards are applied in every country when assessing potential and that the same high standard is maintained throughout the company. The basic entry criteria for the International Management Pool (IMP) include international mobility, fluency in the company languages, at least one job/location rotation in BSH, and management or project experience gained in a previous role. The following points are used to assess the potential of an aspiring candidate for the IMP: High level of motivation and commitment, systematic analytical thinking, capacity for work, positive attitude, and leadership qualities. This is the “right stuff ” from which successful BSH managers are made. And it is how the company is able to recruit its strong management team from its own ranks – and retain it in the longterm by creating an attractive, challenging work environment. EMPLOYEES A strategic role This is why Joachim Ries, Head of Corporate Personnel at BSH for more than two years, sees HR work as a strategic role. As Ries puts it, “The task is to identify highly motivated talent early enough in all areas of our company and then to champion and also to challenge that talent so that the requirements of the company are met. We must be clear from the outset which positions are to be filled by which people in the future. Only then can we fully prepare the individual for his future role and so ensure that HR work is integral to the company’s development. This applies to appointments to key positions in Production and Development as well to Management.” In addition to the training programs described above, BSH therefore also provides a whole range of opportunities for continuous professional development (CPD) which employees can access on an individual basis. One example is the international CPD portal of the BSH Academy, which has just been updated to include additional offerings for Poland and the USA. Employees are able to set up their own training account and plan their own personal CPD program. “Of course, this calls for a high degree of initiative and entrepreneurial behavior on the part of our employees,” says Joachim Ries, “but developing this entrepreneurial attitude – taking responsibility for the company and for one’s own personal development – is in itself a key part of our HR policy.” Network of friends Bostjan Gorjup, the Commercial Manager from Slovenia, would advise everyone to take advantage of the wide range of training opportunities on offer in the company. Apart from the actual training aspect, he sees another benefit. “The network it creates is hugely important. I benefit from my contacts in the company every single day. I have learned to follow a clear goal and to take responsibility at the corporate level.” And finally, says Gorjup with a smile, he has made a lot of good friends this way. “And that makes the commitment to BSH all the more enjoyable.” Preparing for tomorrow’s challenges: the BSH training programs. Joachim Ries, Head of Corporate Personnel, believes that establishing and expanding strategic, crossborder HR activities is an important priority. 43 44 Supervisory Board Report During the year under review, the Board of Management reported regularly to the Supervisory Board on the performance of the company and on its major decisions, both orally and in writing. The 2005 financial statement, the development of business during fiscal 2005 and in the year 2006, and the Business Plan 2007, including HR and financial planning, were explained to the Supervisory Board by the Board of Management at the two regular Supervisory Board meetings held during the year. The Board of Management reported to the Supervisory Board on the company’s economic development and the competitive situation in the relevant markets, particularly in Europe, North and South America, and China, as well as the objectives of the corporate growth program, and progress in implementing the plans. The Supervisory Board provided comprehensive advice on these topics. Rudi Lamprecht, Chairman of the Supervisory Board. The Supervisory Board also discussed the Board of Management’s report on workforce developments and the situation in the product divisions, in particular the strategic orientation and current measures focusing on the Refrigeration, Home Laundry, and Consumer Products divisions, the airconditioning business and the investment projects in China and Russia. The Supervisory Board was informed about the restructuring of the Berlin home laundry factory and business in Latin America, as well as changes to the manufacturing network. The Supervisory Board called for a mutually acceptable solution to the discussions about the Berlin location. The Supervisory Board also addressed the effects of rises in the cost of raw materials, the development of prices in the marketplace, and the increase of VAT in Germany, as well as seeking details from the Board of Management about the Group’s risk management system. The Supervisory Board’s discussions also encompassed Mergers and Acquisitions in the home appliance sector and Research and Development topics, including the development of new appliance ranges, the energy efficiency of home appliances, and issues around the further reduction of energy consumption. In addition to its official sessions during the course of the year, regular discussions also took place between the Board of Management and the Chairman of the Supervisory Board and his deputies. The financial statement of BSH Bosch und Siemens Hausgeräte GmbH and the consolidated financial statement as of December 31, 2006, and the management report for BSH Bosch und Siemens Hausgeräte GmbH and the Group management report have been audited by Deloitte & Touche GmbH Wirtschaftsprüfungsgesellschaft, Munich, and have been given their unqualified approval. The reports prepared by the auditors were presented to all members of the Supervisory Board. The Supervisory Board thoroughly examined the documents concerned, which were also discussed in full at the Supervisory Board’s meeting to approve the balance sheet, which was held in the presence of the auditors. SUPERVISORY BOARD REPORT The Supervisory Board raises no objections and concurs with the findings of the audit. It approves the financial statement of BSH Bosch und Siemens Hausgeräte GmbH and the consolidated financial statement, and recommends that the shareholders adopt the financial statement and the consolidated financial statement and to approve the Board of Management’s proposal about the use of net income. Dr. Karl Strobel stepped down from his position with the Supervisory Board with effect from February 28, 2006. We would like to thank him for his valuable contributions. His successor is Mr. Volker Pruschke, who was elected to the Supervisory Board, effective March 1, 2006. Dr. Robert Kugler retired from the Board of Management on December 31, 2006. We have thanked him for his particular efforts in developing the various business areas and the Group’s manufacturing network. Professor E. h. Werner Vogt became an Executive Vice President with effect from January 1, 2007, assuming responsibility for the product divisions, and for Electronics, Drives and Systems, and Corporate Technology. The Supervisory Board would like to thank the Board of Management and the company’s employees for their successful endeavors over the past year. Munich, May 8, 2007 For the Supervisory Board Rudi Lamprecht Chairman of the Supervisory Board 45 46 Board of Management Dr. sc. pol. Kurt-Ludwig Gutberlet Chairman Chief Executive Officer Corporate Strategy, Corporate Communications, Law and Industrial Policy, Auditing, Consumer Products (from March 1, 2006), Customer Service Dr. sc. pol. Wolfgang Colberg Chief Financial Officer Finance and M&A, Business Administration, Corporate Development and Controlling, Personnel Director, Human Resources, Information Technology, Purchasing, Tax, Insurance Jean Dufour Chief Sales and Marketing Officer Corporate Sales, Brand Management, Logistics Dr. techn., Dr. h. c. Robert Kugler (until Dec 31, 2006) Chief Operating Officer Chief Technology Officer Product Divisions, Electronics, Drives and Systems, Consumer Products (until Feb 28, 2006), Corporate Technology Prof. E. h. Werner Vogt (from Jan 1, 2007) Chief Operating Officer Chief Technology Officer Product Divisions, Electronics, Drives and Systems, Corporate Technology Supervisory Board BOARDS Rudi Lamprecht, München Chairman Member of the Managing Board of Siemens AG Dr. rer. pol. h. c., Dr. techn. h. c. Jürgen Radomski, München Member of the Managing Board of Siemens AG Elmar Freund, Bad Neustadt Vice-Chairman Chairman of the Group Works Committee Gotthard Romberg, Stuttgart Formerly Member of the Board of Management of Robert Bosch GmbH Wolfgang Chur, Stuttgart Vice-Chairman Member of the Board of Management of Robert Bosch GmbH Wolfgang Rückert, Traunreut Vice-Chairman of the Works Committee, Traunreut plant Ellen Bonna-Knöpp, Giengen Chairperson of the Works Committee, Giengen plant Artur Fischer, Rosenheim Senior authorized representative of the IG Metall trade union, Rosenheim Administrative Office Peter Kern, Frankfurt Union secretary to the executive committee of the IG Metall trade union Gerhard Kümmel, Stuttgart Member of the Managing Board of Robert Bosch GmbH Dr. rer. pol. Peter Moritz, München Member of Executive Management, Siemens Financial Services GmbH Volker Pruschke, Stuttgart (from 01.03.2006) Director, Central Sales and Marketing Department Consumer Goods and Industrial Technology; Marketing Communications, Brand Management Robert Bosch GmbH Dieter Schweisfurth, Hamburg Head of Sales, Bosch Northern Region, BSH Bosch und Siemens Hausgeräte GmbH Dr. oec. Karl Strobel, Stuttgart (until 28. 02. 2006) Director, Central Sales and Marketing Department Consumer Goods and Industrial Technology; Marketing Communications, Brand Management Robert Bosch GmbH Franz Veh, Dillingen Chairman of the Works Committee, Dillingen plant Lothar Wiedeberg, Berlin Vice-Chairman of the Works Committee, Berlin plant Prof. Dr.-Ing., Dr.-Ing. E. h. Klaus Wucherer, Erlangen Member of the Managing Board of Siemens AG 47 48 Management Report A. Business performance Economic climate, macroeconomic trends and sector performance The global economy delivered a pleasant surprise in 2006 with growth approaching 4 percent. Significant growth in capital investment for the third year in a row has provided increasing stimulus for consumer spending. The noticeable slip in the price of oil in the second half of the year also provided a boost to consumption. However, the excellent level of growth in the global economy masked changes in regional performance, some of which were substantial. At first glance, growth of 3.3 percent in the USA (2005: 3.2 percent) appears to be good, but the reality was that the brisk start to the year gave way to a significantly weaker growth rate as the year wore on. Economic development in the newly industrialized countries was considerably more robust. Despite a slowdown in demand from the USA, there was no change in the strong growth rate of 4.6 percent in Latin America, driven in particular by very high raw material prices. The Brazilian economy experienced an acceleration in growth (up 2.8 percent), the critical drivers in this case being an increasing rate of capital investment and the return of strong growth in consumer spending. The emerging economies of South-East Asia continued to top the global economic growth tables generating an increase in gross domestic product of 9.2 percent (2005: 9.1 percent). A significant factor behind this increase was the return of accelerated growth in China, where growth of 10.7 percent was at a level last seen in 1995. The only country able to keep up with this pace was India, where economic output was up 9.2 percent. The European economy also performed significantly better than in 2005. The economy over the continent as a whole registered growth of 3.3 percent in 2006, one percentage point higher than in 2005. There is no doubt that a major contributing factor was the improvement in growth in Central and Eastern Europe. This was based, in particular, on a strong sustained growth rate of 6.7 percent in Russia, thanks to high raw material prices. The biggest surprise was in Western Europe, where the countries in general have been trailing behind global growth trends for some time. Growth of some 2.8 percent represented a noticeable improvement in the expansion of gross domestic product compared with 2005 (up 1.6 percent). The growth was attributable to the favorable global economic climate and also positive changes in the job market. Within Western Europe, the French economy fell significantly short of expectations, whereas Germany was a real surprise, returning an upturn of 2.7 percent, which was the strongest growth in five years. Apart from a substantial increase in export volumes, the main contributory factor to Germany’s performance was a significant increase in capital investment by the private sector. The economy was given a further boost by increased consumer spending, stimulated by a drop in unemployment, and by purchases brought forward to beat the increase in value-added tax due to take place on January 1, 2007. BUSINESS PERFORMANCE MANAGEMENT REPORT The excellent performance of the German economy and noticeable improvement in consumer confidence was also evident in the demand for household appliances in Germany. The good news was that not only were unit sales higher than in 2005, but for the first time in several years revenue in the sector was also up over the previous year, exceeding all expectations with growth of around 8 percent. The demand for built-in appliances was significantly higher than that for freestanding appliances. The average revenue level, which had been slipping over a number of years, finally moved upward again in 2006. Price increases by manufacturers were not the only factor behind this upturn: there was a significant shift in consumer purchasing patterns back toward high-quality brands and in favor of more expensive appliances with a higher specification. In contrast to 2005, growth in Europe in 2006 did not suffer from the adverse impact of contraction in Germany and the United Kingdom, the two largest individual markets that prevailed in 2005. This resulted in stronger growth in demand for home appliances in 2006 versus the prior year. Among the Western European countries, above-average growth was recorded primarily in Spain, Turkey, and the Scandinavian countries, as well as in Germany. However, growth was also good in the large French, British, and Italian markets. Once again, growth in Central and Eastern Europe was above the average rate in Western Europe. The overall market growth rate for Europe, including Turkey and Russia, was 6 percent. South-East Asia and Latin America also saw substantial rises in unit sales volumes. Performance in Brazil considerably exceeded that of 2005. Coupled with a continued rise in the value of the Brazilian real, this led to double-digit growth in the region when measured in euros. China also exceeded the previous year’s performance, again by a considerable amount. There is no sign at all that the pace of growth in China is beginning to subside. In contrast, North America experienced a slight drop in unit sales volumes; however, a rise in average sales revenue did result in overall revenue growth in this region. Measured in euros, the overall global market for household appliances recorded revenue growth of 5 percent. Revenue trends In the year under review, consolidated revenue in BSH Bosch und Siemens Hausgeräte GmbH (referred to in the text as “the Group” or “BSH”) was EUR 8.308 billion, a year-on-year increase of 13.2 percent. This equates to a rise of 12.7 percent after adjustment for currency movements. Consolidated revenue in Germany was up 14.6 percent at EUR 1.817 billion. Group revenue outside Germany rose by 12.8 percent, accounting for 78.1 percent of total revenue, which was almost the same level as in 2005 (2005: 78.4 percent). The Group increased its revenue in Western Europe, including Turkey but excluding Germany, by 9.5 percent, outperforming the market in many Western European countries. The growth in revenue was above average in Northern Europe (21.9 percent) and Spain (13.0 percent). Sales by Region 1.5% Others 7.1% Asia 3.4% Latin America 6.1% North America 21.9% Germany 8.0% Eastern Europe 52.0% Western Europe excluding Germany, including Turkey 49 50 MANAGEMENT REPORT BSH continued its success story in Eastern Europe, generating a 17.0 percent increase in revenue. All countries saw growth in revenue, with Russia, Poland, and the Ukraine as the major contributors. The ranges of home laundry appliances, cookers, and dishwashers produced by BSH in North America helped the Group to generate further year-on-year growth in revenue in the period under review (5.4 percent). However, BSH sales slackened in the second half of the year as a result of the difficult trading environment in the region. In Latin America, strong demand for high-quality BSH products generated an extraordinary 32.9 percent growth in revenue. A similar picture of excellent BSH revenue growth was evident in Asia, where China (41.8 percent) and Australia (15.6 percent) were the most significant contributors. Production BSH operates a worldwide development and manufacturing network comprising 44 production facilities at 31 sites, allowing it to compete at an international level in a globalized economy. The significant growth in BSH revenue resulted in an equally significant increase in output. The highest increases in output rates were recorded in facilities outside Europe, although European facilities, including those in Germany, still managed to achieve extraordinary improvements in output performance. The Group registered a significant increase in production capacity utilization in all areas of production. In the marketplace, BSH faces a number of challenges including high customer expectations regarding the quality of BSH products, rapid changes in global markets, and competition from other major international companies. The Group successfully meets these challenges by enhancing production flexibility and focusing on increases in productivity and cost efficiency. BSH also continues to make no compromises in setting the highest standards of quality for its products, while at the same time accommodating different regional customer requirements in terms of equipment, function, and design. Procurement The year began with indications of a slight easing in major primary materials markets, but these gave way to a critical turnaround during the second quarter. Nonferrous heavy metal prices shot up within a few weeks, in some cases by over 100 percent. The impact of these developments on the cost of materials was only cushioned in BSH by the application of a great deal of effort and by the fact that BSH had the benefit of existing long-term supply agreements. Most of the impact from the increase in material prices will therefore be felt in 2007 since there has been no sign of any easing on raw material markets in the meantime. BUSINESS PERFORMANCE Apart from the upward trend in raw material prices, BSH purchasing and materials planning also faced the challenge of ensuring that the required material quantities were available for production at the right time. Difficulties in this regard arose from expansion in the global economy and the increasing demand linked to the strong revenue growth in BSH in 2006. Long-term relationships with suppliers proved to be extremely valuable in this situation. In addition, BSH used the involvement of new, international suppliers, primarily in low-cost countries, to improve its competitiveness and to increase local content in products manufactured in plants outside Germany. However, the sustained growth in the global economy indicates that pressure on procurement markets will continue in 2007. Investment* Given the background of market shortages, BSH predicts that the trend toward rising prices for raw materials and other primary products will continue. BSH is employing a variety of measures to limit the impact of this trend and is therefore continuing to give its global sourcing activities the highest priority. The objective of these activities is to create an internationally balanced supplier portfolio, providing BSH with access to a long-term competitive supplier base. Accompanying this approach, BSH is also looking to achieve further savings from the development of suppliers and the streamlining of purchasing logistics for BSH facilities, as well as aiming for global bundling of its purchasing requirements. This strategy is based, in particular, on BSH’s regional market knowledge and international purchasing network, underpinned by an emphasis on uniform standards and processes to support and control procurement activities. in EUR million 400 350 358 333 300 250 200 150 100 One of the key ongoing priorities in purchasing is to reduce the cost of materials, the principal focus being on an intensive search for ways to reduce consumption of raw materials and nonferrous heavy metals and replace them with other materials. Capital investment Investment by the Group in intangible assets and property, plant, and equipment (excluding goodwill) climbed 7.5 percent to EUR 358 million, which equates to 4.3 percent of revenue. 50 0 2006 2005 * Investments in intangible assets and property, plant, and equipment (excluding goodwill) Depreciation* Germany accounted for EUR 100 million of the total invested in property, plant, and equipment; the greater part of the remaining EUR 248 million was directed toward Turkey, China, Spain, Russia, Poland, and the USA. in EUR million 300 For procurement reasons, 30.9 percent of this capital investment was targeted at new products, 28.3 percent at infrastructure activities (including environmental protection), 10.8 percent at the replacement of assets, and 30.0 percent at expansion and rationalization activities. 250 Finances Loans of EUR 141 million were repaid in the year under review, primarily in Brazil, Turkey, and Germany. Liabilities to banks rose by EUR 170 million in 2006 following the drawdown of a low-interest loan with a value of EUR 197 million from BSH Finance Management GmbH, Vienna, Austria. At the balance sheet date, cash and cash equivalents decreased to EUR 305 million, mainly as a result of an increase in inventories and trade receivables. 100 281 223 200 150 50 0 2006 2005 * Depreciation of intangible and tangible fixed assets (excluding goodwill) MANAGEMENT REPORT 51 52 MANAGEMENT REPORT In the year under review, BSH also stipulated a long-term syndicated loan of EUR 500 million with 22 international commercial banks. A central Treasury Controlling unit provides continuous monitoring, identification and evaluation of potential treasury risks in the Group. Currency risks in operating activities are continuously ascertained, evaluated, and hedged with a defined hedging policy in a rolling process with a horizon of up to twelve months. BSH hedges currency risks using forward exchange contracts and option contracts. In 2006, BSH managed to counter interest rate risks that materialized during the course of the year by taking out fixed-interest loans beforehand. The BSH risk-conscious investment strategy proved to be a sound approach during the 2006 difficult bond markets and extremely volatile stock markets. However, the Group was still able to benefit from significant gains on securities. BSH retained its external long-term rating of “A-/stable” from international rating agency Standard and Poor’s in 2006. Human resources and social issues At December 31, 2006, BSH employed a total of 37,954 people worldwide, including apprentices/trainees. Of this total, 23,731 (2005: 21,453) were employed internationally and 14,223 (2005: 14,088) in Germany. At the balance sheet date, there were 447 employees in various stages of apprenticeship/traineeship in Germany. Workforce by Region 13% Asia 5% Latin America 38% Germany Increases in the number of people employed were mainly concentrated in the companies in China, Turkey, Spain, Poland, and the USA. Minor personnel restructuring was carried out in Latin America and Greece for local facility-related reasons. 4 % North America 9% Eastern Europe 31% Western Europe excluding Germany, including Turkey At December 31, 2006 In 2006, BSH systematically continued the development of its HR activities in line with the increasingly international perspective of the business, a process that had begun in 2005. The human resources strategy and action plan is focused on identifying and ensuring appointments made to key functions in the Group, its subsidiaries and in the individual sales areas. Key factors are consistent utilization of the full potential of the people already at BSH and a long-term plan to ensure the necessary supply of young managerial talent for the future. The strategy also includes the creation and implementation of concrete human resources skills and qualifications development programs as well as recruitment activities. An IT-supported system has been introduced with the aim of improving the process for leveraging HR potential. The system will significantly enhance the quality of data supporting the process for ensuring the future supply of new managers in BSH by eliminating the loss of data between interfaces. A new, attractive design for BSH job advertisements brings together an appealing human approach with the functional presentation of the BSH product portfolio. BUSINESS PERFORMANCE In the year under review, BSH set up a working group to identify the impact of demographic changes at an early stage, assess the resulting new requirements as far as BSH is concerned, and create a suitable action plan. BSH continued to play its part in the German government’s Ausbildungsoffensive campaign to create more training opportunities for young people by offering the same high number of vocational training positions and combination in-house / vocational college studentships through its training and apprenticeship programs. Once again the group trained considerably more people than necessary simply to meet its own needs. The application process for all training and apprenticeship programs uses the assessment center method to select individuals based on potential. The content of the programs has been even more closely aligned with BSH requirements for new managerial talent. Since 2006, the BSH Academy has also been offering e-learning language courses as part of the central training program. BSH is providing this service in collaboration with an award-winning international partner in this field, renowned for offering courses with advanced educational content and methods. As part of an international skills development cooperative venture, the first international companies (Poland and the USA), as well as all German sites, have been connected to the central BSH professional development portal. In 2007, BSH will continue to focus activities intensively on the international application of standardized training administration processes, and on the publication and use of advanced training courses via this SAPsupported platform, the objective being to create a global BSH education and training database. In line with the increasing internationalization of human resources activities, BSH is increasing the number of employees on international delegation. At the same time, BSH is now appointing local managers to two-thirds of its international managerial posts. To enable the company to remain competitive at an international level, a new department, “Compensation and Benefits,” has been created with the objective of developing remuneration strategies and systems to meet the requirements of the market and competitive environment, while taking into account local circumstances and basic remuneration principles in the companies concerned. On January 1, 2006, new arrangements for occupational retirement pensions came into force in Germany with the introduction of the BSH-Pensionskapital scheme. Under the defined benefit scheme now in force, annual capital modules are credited to a postretirement benefit account. Existing vested pension entitlements have been transferred into the new system as “initial modules.” Implementation of the scheme has been the subject of comprehensive communication with employees. As a result, there has been a high level of acceptance of the BSH-Pensionskapital scheme among employees. MANAGEMENT REPORT 53 54 MANAGEMENT REPORT In 2007, BSH will also be introducing the new collective framework agreement on pay for hourly-paid and salaried employees in the German metals and electrical industry (ERA). Extensive preparatory work for this change was also carried out in 2006. Environmental Figures for Production Energy per ton product (kWh/t product) Waste per ton product (kg/t product) Water per ton product (m3/t product) 714 796 88.1 89.2 1.51 Environmental protection Environmental protection is a key priority in the area of corporate social responsibility (CSR) for BSH. The company has underlined its corporate commitment by declaring its support for the United Nations Global Compact and signing the CECED Code of Conduct, the code of conduct of the home appliance industry. In the year under review, a CSR progress report was submitted providing information on action taken, results achieved, and future plans. The internal obligation to implement these principles is firmly anchored in the corporate principles and in the Business Conduct Guidelines published in 2006. 1.68 CO2 emissions 57.8 per ton product* 49.5 (kg/t product) 2006 2005 *Excluding proportion from electrical energy generation and transport In 2006, the CEO of BSH, Dr. Kurt-Ludwig Gutberlet, was awarded the international B.A.U.M. prize for BSH’s pioneering work in the sphere of corporate citizenship and sustainable development. The German Environmental Management Association (Bundesdeutsche Arbeitskreis für Umweltbewusstes Management e.V. – B.A.U.M.) awarded the prize in recognition of BSH’s long-standing and exemplary commitment to environmental and social responsibility. A particular example of this responsibility is the Protos vegetable oil cooker developed for use in developing and newly industrialized countries. BSH combined its core competence in cooking appliances with input from the Leyte State University in the Philippines to produce a vegetable oil cooker as a healthy alternative to open fires. The development of the vegetable oil cooker provides impressive confirmation that BSH is meeting the objective of its binding environmental policy introduced in 1995, namely to set the standard in sustainable development through responsible and frugal use of natural resources in both production and products. A central concern of BSH is to develop and produce energy-saving and water-saving household appliances in an environmentally friendly manufacturing process. Innovative technological and environmental standards are rigorously applied within the BSH Group to ensure that this objective is achieved. A centrally controlled environmental and quality management system throughout the Group ensures both compliance with, and further development of, the standards across all products and at all production sites. A total of 37 of the Group’s 44 plants, including all of the European sites, were certified under ISO 14001, the international standard for environmental management systems, in the year under review. Global operating expenses and capital investment for production-related environmental protection during 2006 amounted to EUR 19.3 million. In the year under review, BSH implemented the EU Directives on waste electrical and electronic equipment (WEEE) and on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS) in line with the requirements of national legislation. BUSINESS PERFORMANCE BSH also continues to be actively involved in an appropriate implementation of the EU framework directive on the eco-design of energy-using products (EUP) for products in the household appliances sector. Over the last 15 years, BSH has been able to achieve energy consumption reductions in its leading products of 31 percent (electric cookers) to 78 percent (refrigerators). BSH is working hard in its own product marketing and within the European Committee of Domestic Equipment Manufacturers (CECED) to accelerate the replacement of the high number of inefficient old appliances still in use throughout Europe. There are around 188 million large appliances more than ten years old still being used in homes in the now 25 member states of the European Union. 44 billion kilowatt hours of electricity and 22 megatons of CO2 could be saved each year if these appliances were replaced by new, highly efficient equipment. The BSH Group published its 14th Environmental and Corporate Responsibility Report during the year under review. Additional information about environmental protection within the Group and at our international production facilities is available on the Internet at www.bsh-group.com. Research and development In the year under review, BSH’s innovative strength and its development expertise continued to be important elements in helping the Group secure further economic success. The Group invested EUR 235 million in research and development in 2006, which equates to 2.8 percent of revenue and a year-on-year increase of 27.7 percent, enabling BSH to continue to maintain its excellent position vis-à-vis its international competitors. The importance of research and development to the Group is also highlighted by BSH’s global development network comprising over 1,900 employees. The manufacture of new, innovative, high-quality products enables the company to be successful in the marketplace. This is also underscored by the success of the company in product tests carried out by German and other European consumer organizations. In almost 95 percent of the 68 tests carried out involving BSH products, the Group’s products emerged as “Overall winner” and/or “Best buy.” Presently, in order to be accepted by end consumers, our home appliances must feature an appealing, sophisticated design in addition to embodying innovation and quality. This applies especially in markets that are now largely saturated. By meeting all these requirements, we can clearly differentiate ourselves from our competitors and, in the end, ensure that our products are sold. Research and Development Costs in EUR million 250 235 200 184 150 100 50 0 2006 2005 as a percentage of sales 3.0 2.5 2.8 2.5 2.0 1.5 1.0 0.5 BSH’s strength in innovation and differentiated brand design was underlined once again in 2006 with the award of 59 German and international design prizes. As always, BSH’s primary objective is to ensure that it remains ahead of the competition in terms of innovation. To this end, BSH has for a number of years been pursuing a successful intellectual property strategy, the core element of which is the maintenance of the Group’s own portfolio of industrial property rights. 0 2006 2005 MANAGEMENT REPORT 55 56 MANAGEMENT REPORT Under this portfolio strategy, BSH has continued to increase the number of its industrial property rights on a global basis. For example, the number of first-time patent applications submitted in Germany in 2006 was up 15 percent over 2005. The year under review also saw BSH take successful action against third-party infringements of existing property rights. Significant events in 2006 BSH continued the expansion of its business activities in the growth markets of China and Russia in the year under review. Further expansion took place in 2006 at the Appliance Park operated by BSH Electrical Appliances (Jiangsu) Co. Ltd., Nanjing, China. Washing machine motors, together with gas cooktops and cooker hoods specially developed for the Chinese market, are now manufactured alongside the existing production lines for small appliances. In addition to production facilities, the Appliance Park is also home to the largest white goods warehousing and logistics center in China and a research and development center. In Russia, work on the new refrigeration products plant and logistics center in St Petersburg neared completion, with direct supplies to the local market expected to commence from early 2007. At Nauen, Brandenburg, Germany, BSH has opened the most up-to-date washing machine production line in Europe, demonstrating that, with state-of-the-art technology and flexible production arrangements, Germany can also successfully manufacture products for the global market. The global BSH sales network will henceforth be further reinforced by the addition of new sales companies in Canada, Malaysia, and in the Ukraine. Given the close economic, linguistic, and cultural relationship between Spain and Latin America, BSH Electrodomésticos España, S.A., Huarte, Spain, in 2006 acquired a majority stake in BSH Continental Eletrodomésticos Ltda., São Paulo, Brazil, which is managed as a subgroup. Also in 2006, further subsidiaries of BSH Germany were brought under the umbrella of BSH Home Appliances Holding GmbH. This Vienna-based company now manages the majority of the Group’s European subsidiaries. A S S E T S , F I N A N C I A L P O S I T I O N , A N D R E S U LT S O F O P E R AT I O N S MANAGEMENT REPORT B. Assets, financial position, and results of operations Following the increase of 10.4 percent in current assets and 13.6 percent in noncurrent assets, total assets increased to EUR 5,950 million, a rise of EUR 625 million. The proportion total of assets accounted for by current assets fell to 57.1 percent, whereas the corresponding proportion for noncurrent assets rose by 0.7 percentage points to 42.9 percent. The rise in current assets of EUR 320 million was primarily the result of the EUR 331 million increase in trade receivables and the EUR 191 million increase in inventories, offset by cash and cash equivalents decrease of EUR 270 million at the balance sheet date. The factors responsible for increasing trade receivables included very high revenue in the last quarter of 2006, including increased revenue in countries with longer payment terms having a particular impact. The increase in inventories is a function of the high revenue in December 2006 and January 2007 and the downtime in production facilities at the end of the year due to public holidays and the need to carry out maintenance work. The fall in cash and cash equivalents was caused by the increase in trade receivables and inventories, and also by the rise in noncurrent financial assets, which accounted for an increased 12.5 percent share of total assets (2005: 9.3 percent). The net cash used in investing activities also had an impact. The reasons behind the net cash outflows in investing activities included capital investments in intangible assets and property, plant, and equipment, an increase in financial receivables, and net additions in securities. Net cash from operating activities was significantly below the figure for 2005, mainly as a result of the substantial increase in inventories and trade receivables. Net cash from financing activities saw just a small increase on 2005 since the drawdown of loans more or less offset the repayment of financial liabilities. Cash and cash equivalents at December 31, 2006, were EUR 305 million taking into account changes caused by exchange rate fluctuations. Property, plant, and equipment increased by a total of EUR 49 million to EUR 1,284 million in the year under review, taking into account total depreciation for the year. Current liabilities, measured as a proportion of total equity and liabilities, increased by 0.9 percentage points to EUR 2,017 million, whereas noncurrent liabilities fell by 0.6 percentage points. However, in absolute terms, noncurrent liabilities rose by EUR 168 million to EUR 1,876 million. All items under current liabilities registered a change, in particular trade payables with an increase of 21.7 percent. The main factors behind the increase in noncurrent liabilities were the financial liabilities (up EUR 127 million) following the drawdown of a lowinterest loan from BSH Finance Management GmbH, Vienna, Austria, and the increase in noncurrent provisions (up EUR 89 million). Provisions for pensions and other postretirement benefits fell by EUR 24 million as a result of the switch to the BSH-Pensionskapital scheme in Germany. Balance Sheet Structure* 2006 2005 11% Cash, cash equivalents, and securities 36 % Receivables and other assets 17 % 16 % Inventories 38 % 37 % Noncurrent assets 5,950 5,325 Total assets (in mill. of EUR) 2006 2005 10 % 9% 13 % Trade accounts payable 14 % 29 % 30 % Provisions 12 % 13 % Other liabilities 35 % 35 % Shareholders’ equity 5,950 5,325 Total liabilities and shareholders’ equity (in EUR million) 6% 39 % Financial liabilities *Not broken down according to maturities 57 58 MANAGEMENT REPORT Equity rose by 10.7 percent to EUR 2,057 million, with retained earnings and other reserves registering a notable increase of 16.1 percent to EUR 1,539 million. There was only a negligible change in consolidated net profit for the year because of the increase in income tax expense in 2006. BSH 2006 revenue increased year-on-year by almost EUR 1 billion, exceeding its own ambitious target increase for the year. Overall, BSH achieved a 13.2 percent increase in consolidated revenue for the year. Sales Trend in EUR million 9 8 8,308 7 7,340 Based on efficient production structures and substantial improvements in procurement, BSH managed to generate a slight drop in the ratio of cost of sales to revenue. This meant that it was able to achieve an increase in gross profit significantly in excess of the growth in revenue. The sharp growth in revenue resulted, in particular, in an above-average rise in selling expenses, whereas administrative expenses only saw a slight upward movement. Overall, the figure for selling and administrative expenses equated to 24.8 percent of revenue, an increase of 0.3 percentage points over 2005. 6 5 4 3 As planned, research and development expenditure rose by 27.7 percent and amounted to EUR 235 million in the year under review. The ratio of research and development expenditure to revenue rose to 2.8 percent. 2 1 0 2006 2005 Profitability Trend* in EUR million There was only a minor change to net interest income/expense and other net financial income/finance cost, the total of which was EUR 26 million compared with EUR 22 million in 2005. 500 400 In 2006, other operating expenses exceeded other operating income by EUR 42 million (2005: income of EUR 26 million). There was a slight improvement in net exchange rate gains/losses and write-downs rose by EUR 15 million after offsetting of reversals of write-downs on receivables. The largest change was in the new provision expense and in income from the reversal of non-earmarked provisions. Other operating expenses were offset by other operating income for the year. 542 500 400 Profit before tax rose substantially to EUR 542 million, which equates to an increase of 8.4 percent. Income taxes climbed from EUR 114 million to EUR 170 million. While effective taxes remained at almost the same level, there was a sharp drop in income from deferred taxes, the principal influencing factors being differences in tax rates, the reduction in temporary differences, and the effects of differences in the basis for assessing tax. 300 200 100 0 2006 2005 * Profit before income taxes The consolidated net profit for 2006 fell by EUR 14 million to EUR 364 million and there was no change in minority interest. A S S E T S , F I N A N C I A L P O S I T I O N , A N D R E S U LT S O F O P E R AT I O N S Key factors affecting profits Again in 2006, a key priority of BSH was to secure the competitiveness of the Group in the medium and long term. BSH therefore continued its ongoing activities to enhance efficiency and drive down costs in all production and administrative processes, systems, and business units, the objective being to stabilize and improve the net profit for the Group. As in previous years, the companies in Spain, Turkey, Poland, China, and the United Kingdom were among the greatest contributors to the performance of the Group. They accounted for a substantial proportion of net profit with significant increases in revenue and profit. Company profits suffered from the negative impact of action taken to realign production and administrative structures, in particular in Germany, Spain, China, and the USA. This was countered by the introduction of the BSH-Pensionskapital scheme in Germany. Overall, the profit trend in Group companies was very positive, both in Germany and abroad. Accrued employee leave and flexitime liabilities increased because of the high level of capacity utilization in plants. Warranty provisions were adjusted in line with the growth in revenue and costs in the year under review. Provisions for risks from pending litigation were reversed since the reasons for these provisions no longer applied. As in 2005, further provisions were recognized or adjusted to take into account financial risks at the balance sheet date. MANAGEMENT REPORT 59 60 MANAGEMENT REPORT C. Significant opportunities and risks for future development BSH central risk management and business continuity management were subjected to further development in the year under review. The central crisis management organization also drew up rules of procedure. The crisis handbook prepared in the year under review is intended to provide assistance in the handling of potential events against the background of the prevailing tense security situation. The Group renewed its insurance program for 2006 with the current scope of cover based on the inexpensive level of premiums available. The scope of cover for bad debt risks was extended at favorable market terms. Internal control systems in the local companies concerned are used to ensure compliance with national legislation and control costs in the implementation of the EU Directives on waste electrical and electronic equipment (WEEE) and the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS). Any particular impact from this implementation is reported as part of the risk management process. The Group employs the treasury controlling and value contribution monitor used in the finance unit to control interest and currency management activities. These information systems are used to support the identification and assessment of interest rate and currency risks throughout the Group and to manage hedging transactions. The situation in raw material markets underwent a massive shift in the second quarter of the year under review. The price of nonferrous metals (e.g. copper, nickel, zinc) shot up within weeks, sometimes by more than 100 percent. BSH was able to substantially cushion the effect on its cost of materials because it had entered into a significant number of long-term supply agreements prior to the deterioration in the market. Most of the effect of the increase in raw material prices will therefore not be felt until 2007. BSH foresees that the difficulties and volatility in raw materials and primary materials markets will continue into 2008. Apart from the strategic use of global procurement markets, BSH also continued in 2006 to develop systematic risk management to avoid the risk of business failure on the part of suppliers. The starting point was the construction of a list of suitable criteria and early identification of suppliers possibly at risk for business failure, including recommended strategies to avoid such potential failures. In 2007, standardized procedures for single sourcing and multiple sourcing will also be developed and introduced. As before, the greatest challenges in future development include aggressive pricing and marketing strategies on the part of competitors. SIGNIFICANT OPPORTUNITIES AND RISKS FOR FUTURE DEVELOPMENT The merger with Maytag has allowed Whirlpool to secure its position as the clear market leader in North America, where growth is currently weaker. At the same time, Asian competitors are strengthening their activities in global markets and increasing competitive pressure in global household appliance markets, which are already under strain because of overcapacity. As an enterprise operating at a global level, BSH has voluntarily committed to an internal code of conduct in addition to its obligation to comply with various legal and social requirements. This code of conduct is expressed in various additional requirements and auditing standards. The weak legal framework and continued political uncertainty in some regions, together with overarching standards and requirements, can have a noticeable impact on the value creation process in BSH. However, BSH is able to state, in conclusion, that it knows of no risk at this time that constitutes a threat to the continued existence of the Group as a going concern. MANAGEMENT REPORT 61 62 MANAGEMENT REPORT D. Outlook BSH is expecting a slight easing-off in growth in the global economy in 2007. However, given some decrease in raw material prices and an extremely dynamic environment for capital expenditure, this should just be a natural fluctuation within the economic cycle. Economic growth is likely to slow down noticeably in the USA in particular. The correction already evident in the residential real estate market and the structural crisis in the US automotive industry are likely to have an impact that will increasingly spread to the rest of the economy. Consumer spending, in particular, is likely to see a contraction, especially since there is little room for further reduction in saving that would allow spending levels to be maintained. Sluggish economic performance in the USA will also have an adverse impact on prospects in Latin America. 2007 will see the dynamic growth process in China continue apace, due to increasing investment largely directed toward infrastructure expansion and modernization, among other things. However, the increase in gross domestic product in China is expected to fall to 9.5 percent because the Chinese government has been making a significant effort to prevent the economy from overheating. Weaker growth in the USA and China will also lead to slow growth in the emerging economies of South-East Asia, which are heavily dependent on exports. However, the economic recovery process is well entrenched and it is highly unlikely that a slump will result. Growth in the European economy is coming under pressure from two sides: slower growth in the global economy and substantial increases in taxes in some European countries at the start of 2007. The increase in value-added tax in Germany, in particular, is likely to cast a cloud over the economy in general, with consumer spending being affected first and foremost. Europe is expected to see growth of 2.5 percent in 2007 compared with 3.3 percent in 2006, and growth of just 2 percent is forecast for Germany. Currently, the opportunities and risks in this overall economic scenario are evenly balanced. On the one hand, growth prospects are being threatened by geopolitical conflicts and by a correction in global imbalances, such as the high US current account deficit. On the other hand, however, the global environment for capital investment is turning out to be distinctly robust at the moment. Given that some raw material prices are now hovering significantly below recent highs, there is at least a chance of some acceleration in growth, particularly in the industrialized countries. Against this overall economic background, BSH is predicting that growth in the household appliances market in Europe will be lower than in 2006. This very much depends on whether and how quickly the demand for household appliances in Germany manages to recover from the increase in value-added tax which has an overall dampening effect on the economy and consumption. If there is little expansion in demand in North America and Latin America, the impact of exchange rates could cause further slackening in market growth when measured on the basis of the euro. On the positive side however, the greatest boost for growth in the global home appliances market in 2007 will again come from Asia, in particular China. OUTLOOK In summary, BSH forecasts that there will be further unit growth in global demand for electrical household appliances and this will be accompanied by an increase in global revenue in the sector, although this growth is likely to be lower than in 2006. BSH expects revenue growth in Western Europe to be lower than elsewhere because of the continued pressure on prices resulting from aggressive marketing by competitors. Strong revenue growth in Asia is predicted to continue, especially in China. A substantial increase in revenue is also forecast for Eastern Europe. As far as North America is concerned, BSH expects to see revenue growth that is above the growth rate forecast for the market as a whole. BSH has only budgeted for a minimal rise in revenue in Germany because of the increase in value-added tax on January 1, 2007. Despite the massive cost increases resulting from the rise in raw material prices, which will be felt much more strongly by BSH in 2007, the BSH budget sets a challenging target for growth in net profits. To ensure that these targets are achieved, BSH is focusing, in particular, on even more intensive sales activities in North America, Asia, and Eastern Europe. The Group’s objective is to reinforce its position in regional markets, particularly with the new plant in Russia and the expansion of production facilities in China, and to continue to build on the strength of its position in the marketplace vis-à-vis competitors. The continued excellent performance of the Group will also be supported by the launch of new products, the implementation of the strategy concept for Latin America, and the ongoing development of benchmarking projects. The drive behind the main brands of the Group and increasing consumer awareness of energy efficiency give BSH good reason to believe that further revenue and profit potential can be realized in both the freestanding and built-in appliance segments. The Group achieved all its revenue and profit targets for the month of January 2007. Germany, Eastern Europe, and China made a significant contribution to this excellent performance and to the achievement of the planning targets. The strategic alignment of the Group and a positive start to the new fiscal year indicate that BSH will again be able to achieve its ambitious corporate targets in fiscal 2007. Munich, February 26, 2007 BSH Bosch und Siemens Hausgeräte GmbH The Board of Management MANAGEMENT REPORT 63 64 Group Financial Statements January 1 to December 31, 2006 (in EUR million) Consolidated Statement of Income Note 2006 2005 Revenue 4 8,308 7,340 Cost of sales 5 5,399 4,859 2,909 2,481 Gross profit Selling and administrative expenses 6 2,063 1,800 Research and development expenses 7 235 184 Other operating income 8 160 134 Other operating expenses 8 202 108 1 1 9 0 0 Net interest expense 10 – 11 –5 Other financial result 11 –15 –17 542 500 170 114 372 386 8 8 364 378 Goodwill impairment Income from investments Profit before income taxes Income taxes 12 Profit after income taxes Minority interest Consolidated net profit 13 CO N S O L I D AT E D B A L A N C E S H E E T G R O U P F I N A N C I A L S TAT E M E N T S Consolidated Balance Sheet Note 31.12.2006 31.12.2005 ASSETS Current assets Cash and cash equivalents 15 305 575 Securities 16 22 20 Trade accounts receivable 17 1,809 1,478 Other current assets 18 243 177 Inventories 19 1,019 828 3,398 3,078 Total current assets Noncurrent assets Noncurrent financial assets 20 746 493 Property, plant, and equipment 21 1,284 1,235 Intangible assets 22 229 229 Deferred tax assets 12 293 290 Total noncurrent assets 2,552 2,247 Total assets 5,950 5,325 LIABILITIES AND SHAREHOLDERS’ EQUITY Current liabilities Financial liabilities 23 263 220 Trade accounts payable 24 611 502 Other current liabilities 25 705 661 Current provisions 25 438 375 2,017 1,758 582 455 Total current liabilities Noncurrent liabilities Financial liabilities 23 Other noncurrent liabilities 26 5 17 Noncurrent provisions 26 415 326 Provisions for pensions and other postretirement benefits 27 856 880 Deferred taxes 12 18 30 1,876 1,708 Total noncurrent liabilities Shareholders’ equity Subscribed capital 28 125 125 Retained earnings and other reserves 28 1,539 1,325 364 378 29 31 Total shareholders’ equity 2,057 1,859 Total shareholders’ equity and liabilities 5,950 5,325 Consolidated net income Minority interest 28 as at December 31, 2006 (in EUR million) 65 66 G R O U P F I N A N C I A L S TAT E M E N T S CO N S O L I D AT E D S TAT E M E N T O F C A S H F LO W Consolidated Statement of Cash Flow (in EUR million) Note 2006 2005 542 500 –8 –8 Depreciation and amortization of tangible and intangible assets 282 224 Other noncash income and expenses – 88 – 44 Profit before tax Minority interest 13 3 2 –5 0 –145 – 90 Change in inventories – 205 – 52 Change in trade accounts receivable and other receivables – 355 – 208 –5 –3 Change in trade accounts payable and other payables 175 130 Change in provisions 134 105 –7 – 90 318 466 –3 0 – 364 – 332 Gains and losses on disposals of assets Non-cash interest Income taxes Changes in assets and liabilities Change in securities (held for trading) Change in deferred taxes Cash inflow from operating activities 29 Payments for financial investments Payments for investments in intangible assets and property, plant, and equipment Proceeds from the disposal of assets Increase in financial receivables Decrease in financial receivables Investments in securities (available for sale) Sales of securities (available for sale) Cash outflow from investing activities 29 Minority interest Dividends Proceeds from the issue of financial liabilities Repayment of financial liabilities Net cash provided by/used in financing activities 29 Net change in cash and cash equivalents Cash and cash equivalents at the beginning of the year (Jan. 1) Effect of exchange rate changes on cash and cash equivalents Effect of changes in the consolidated group on cash and cash equivalents Cash and cash equivalents at the end of the year (Dec. 31) 29 29 8 8 – 201 –4 7 2 – 416 – 258 328 222 – 641 – 362 –1 4 – 130 – 134 328 636 – 141 – 476 56 30 – 267 134 575 428 –3 8 0 305 5 575 S TAT E M E N T O F R ECO G N I Z E D I N CO M E A N D E X P E N S E G R O U P F I N A N C I A L S TAT E M E N T S Statement of recognized income and expense 2006 2005 8 28 Actuarial losses on defined benefit pension plans – 22 – 23 Exchange differences on translating foreign subsidiaries – 34 43 9 5 Income and expense recognized directly in equity – 39 53 Net profit after tax 372 386 Total recognized income and expense for the year 333 439 Gain on available-for-sale financial instruments Deferred tax relating to components of income and expense recognized directly in equity (in EUR million) 67 G R O U P F I N A N C I A L S TAT E M E N T S CO N S O L I D AT E D S TAT E M E N T O F C H A N G E S I N S H A R E H O L D E R S ’ EQ U I TY Consolidated Statement of Changes in Shareholders’ Equity st tere orit y in Total shareholders’ equity Min Fair -v me alue m nt o f se easur e cur itie s Act ua on rial ga pen sion ins/lo pro sses visi ons Equ ity h of t o he lders pa r ent Ret a ine de arn pita At December 31, 2004 ings Cur re adj ncy tr ust me anslat ion nt Accumulated other comprehensive income l Note 28 d ca (in EUR million) Su b scri be 68 125 1,442 –1 10 – 49 1,527 26 1,553 – Profit after income taxes – 378 – – – 378 8 386 – Dividend payments – –130 – – – –130 –4 – 134 – Foreign currency translation differences – – 43 – – 43 1 44 – Financial instruments – – – 25 – 25 – 25 – – – – –15 –15 – – 15 125 1,690 42 35 – 64 1,828 31 1,859 – Profit after income taxes – 364 – – – 364 8 372 – Dividend payments – – 125 – – – –125 –5 – 130 – Foreign currency translation differences – – – 34 – – – 34 –2 – 36 – Financial instruments – – – 9 – 9 – 9 Net actuarial gains/losses – – – – – 14 – 14 – – 14 – Other changes – – – – – – –3 –3 125 1,929 8 44 – 78 2,028 29 2,057 – Pensions: Net actuarial gains/losses At December 31, 2005 – Pensions: At December 31, 2006 Notes to the Consolidated Financial Statements 1 General BSH Bosch und Siemens Hausgeräte GmbH was formed in 1967 as a joint venture of Robert Bosch GmbH, Stuttgart, and Siemens AG, Berlin and Munich. The activities of the BSH Group (hereafter referred to as “Group” or “BSH”) comprise: the manufacture or procurement and marketing, as well as research and development, of industrial products in the area of electrical engineering, precision mechanics, and related technology, especially in the area of home appliances; the manufacture or procurement and marketing of goods for use as accessories, auxiliary materials, or tools with the manufactured or marketed products. The address of the Group’s registered office is Carl-Wery-Strasse 34, 81739 Munich, Germany. The Supervisory Board will approve the consolidated financial statements for publication on May 8, 2007. 2 Presentation of accounting policies The following accounting policies were used in the preparation of the consolidated financial statements of BSH: 2.1 Statement of compliance The consolidated financial statements of BSH for the year ended December 31, 2006, have been prepared in accordance with the mandatory International Financial Reporting Standards (IFRS) issued by the International Accounting Standards Board (IASB), London, applicable at the balance sheet date. 2.2 Basis of presentation The Group currency of BSH is the euro; unless stated otherwise, all amounts are reported in millions of euros (EUR million). The income statement is presented using the cost of sales method. To enhance the clarity of presentation, various items have been aggregated on the face of the balance sheet and income statement. These items are disclosed and explained separately in the notes to the financial statements. N O T E S T O T H E C O N S O L I D AT E D F I N A N C I A L S T AT E M E N T S The consolidated financial statements have been prepared on the basis of historical cost, with the following exceptions: – “Financial assets held for trading” and “Available-for-sale financial assets” are recognized at fair value. The accounting policies described below have been consistently applied over the reporting periods covered by these consolidated financial statements. The companies in the Group have consistently applied the accounting policies. 2.3 Newly issued accounting standards All International Financial Reporting Standards (IFRS), International Accounting Standards (IAS), and interpretations of the International Financial Reporting Interpretations Committee/Standing Interpretations Committee (IFRIC/SIC) mandatory for fiscal year 2006 have been applied. The following standards/interpretations have not been applied in advance of their mandatory implementation date: IFRS 7, IFRIC 7, IFRIC 8, IFRIC 9 and IFRIC 10. The effects are not expected to be material. 2.4 Foreign currency translation Foreign currency transactions included in the single-entity financial statements of BSH GmbH and the subsidiaries are translated at the exchange rate prevailing at the transaction date. At the balance sheet date, monetary items denominated in foreign currency are recognized using the closing rate. Any translation differences are recognized in the income statement. The financial statements of consolidated subsidiaries prepared in foreign currency are translated on the basis of the functional currency concept (IAS 21 “The Effects of Changes in Foreign Exchange Rates”) using the modified closing rate method. The foreign subsidiaries that are part of the BSH Group carry out their activities independently from a financial, economic, and organizational point of view, and 69 70 N O T E S T O T H E C O N S O L I D AT E D F I N A N C I A L S T AT E M E N T S for this reason, the functional currency is always the same as the company’s local currency. The Turkish company, which is included in the consolidated financial statements, is the only exception, and prepares its annual financial statements in euros. All assets and liabilities (but not shareholders’ equity) are translated at the closing rate. Items included in the income statement are translated at the annual average rate. All resulting exchange rate differences are taken directly to a currency translation reserve in equity. IAS 27, applying accounting policies that are uniform throughout the BSH Group. In the individual financial statements of BSH Bosch und Siemens Hausgeräte GmbH and subsidiaries, foreign currency receivables and payables are measured on initial recognition at the exchange rate on the date of the transaction. Any exchange rate gains and losses at the balance sheet date are recognized in income. The entities included in the consolidation also include a special fund. As of December 31, 2006, eight (2005: eight) companies were not consolidated because they have no operating activities or the operating activities are insignificant. This has no material impact on the net assets, financial position, and results of operations of the Group. In addition, BSH Bosch und Siemens Hausgeräte Altersfürsorge GmbH, Munich, is not consolidated because its assets are defined as plan assets and these are deducted from pension provisions in accordance with IAS 19. The consolidated financial statements and group management report of BSH GmbH are published in the electronic German Federal Gazette. See Annex II for more information on shareholdings. Changes in exchange rates against one euro for the most important currencies used in currency translation are as follows: Closing rate Average rate 12/31/2006 12/31/2005 2006 2005 US-Dollar 1.3170 1.1797 1.2561 1.2439 Sterling 0.6715 0.6853 0.6817 0.6838 Brazilian real 2.8193 2.7680 2.7327 3.0281 10.3137 9.5138 10.0049 10.1787 Chinese yuan renminbi 2.5 Basis of consolidation and consolidation principles The consolidated financial statements include BSH GmbH and all companies under its control. This control usually exists if BSH GmbH, directly or indirectly, holds over 50% of the voting rights of the subscribed capital of an entity and has the power to govern the financial and operating policies of the entity. The interests of minority shareholders in the Group’s equity are reported separately on the face of the balance sheet and income statement. Germany Other Countries Total 11 50 61 First consolidated 2006 0 0 0 Deconsolidated in 2006 0 0 0 11 50 61 Consolidated as of Dec. 31, 2005 Consolidated as of Dec. 31, 2006 See section 3 of the notes for more information on changes to the basis of consolidation. Acquisitions are accounted for on the basis of the fair value applicable at the date of acquisition or first-time consolidation. Any positive difference between purchase price and fair value is recognized as goodwill. Intragroup balances, intragroup transactions, and any resulting intragroup profits and losses are eliminated in full. Deferred taxes are recognized for consolidation transactions recognized in the income statement. Companies are consolidated from the time the BSH Group obtains the option of control and deconsolidated when the option of control ceases. 2.6 Revenue Revenue from the sale of products is recognized when ownership or risk is transferred to the customer, a price has been agreed or can be determined, and its payment can be expected. Revenue is reported net of discounts, price reductions, customer bonuses, and rebates. The financial statements of BSH GmbH and its consolidated subsidiaries have been prepared, audited, and consolidated in accordance with Royalties are recognized on an accrual basis in accordance with the substance of the relevant agreement. A C C O U N T I N G A N D V A L U AT I O N M E T H O D S 2.7 Research and development costs Research expenditure is expensed as incurred. Likewise, development expenditure is recognized as an expense when incurred. Project development costs that fully meet the following criteria are exempt from this rule: – The product or system is clearly defined and the relevant expenditure can be clearly assigned and reliably measured; – The technical feasibility of the product can be demonstrated; – The product or system will be either marketed or used internally; – The assets will generate future economic benefits (e.g., the entity can demonstrate the existence of a market for the product or, if it is to be used internally, its usefulness); – There are adequate technical, financial, and other resources to complete the project. Costs are capitalized from the time the above criteria are first met. Costs recognized as expenses in previous accounting periods are not capitalized retrospectively. 2.8 Trade accounts receivables Trade receivables are reported at amortized cost. Any necessary write-downs, which are based on the probable risk of default, are taken into account. Non-interest-bearing or low-interestbearing receivables with maturities of more than one year are discounted. If the requirements of IAS 32.42 are met, receivables and payables are netted. 2.9 Inventories Inventories are recognized at the lower of cost and/or net realizable value. Net realizable value is the estimated selling price in the ordinary course of business less the estimated costs of completion and the estimated costs necessary to make the sale. Work in process and finished goods are recognized at cost. This includes all costs that are directly attributable to the manufacturing process, plus a reasonable portion of the production overhead, including productionrelated depreciation and amortization, proportionate administrative expenses, and proportionate social security costs. Borrowing costs are not capitalized. Inventory risks that result from the duration of storage or reduced marketability are taken into account by applying write-downs. Lower values as of the reporting date due to N O T E S T O T H E C O N S O L I D AT E D F I N A N C I A L S T AT E M E N T S reduced sales proceeds are recognized accordingly. 2.10 Financial assets The shares in non-consolidated affiliated companies and associates reported under financial assets are recognized at cost, unless a different market value is available. According to IAS 39, financial investments are broken down into the following categories: (a) Held to maturity investments (b) Financial assets held for trading or at fair value through profit or loss (c) Available-for-sale financial assets (d) Loans and receivables Financial assets with fixed or determinable payments and fixed maturity that the Company has the positive intent and ability to hold to maturity, other than loans and receivables, are classified as held-to-maturity investments. Financial assets acquired or incurred principally for the purpose of generating a profit from short-term fluctuations in price or dealer’s margin are classified as financial assets held for trading. Financial assets held for trading and available for sale are recognized at market value, if available. If no market value is available, they are recognized at cost. Changes in the fair value of financial assets held for trading are recognized through the income statement. All other financial assets, other than loans and receivables originated by the Company, are classified as available-for-sale financial assets. Until realized, gains and losses on the fair-value measurement of an available-for-sale financial asset are recognized directly in equity, taking deferred taxes into account. An impairment loss is recognized on availablefor-sale securities and financial assets whose market value has fallen below their cost and this fall is not expected to be reversed. 2.11 Property, plant, and equipment Property, plant, and equipment is measured at cost, less straight-line depreciation and, in some cases, impairment losses. Low-value 71 72 N O T E S T O T H E C O N S O L I D AT E D F I N A N C I A L S T AT E M E N T S assets are fully depreciated in the year of acquisition. The cost of self-created property, plant, and equipment comprises all direct costs and a reasonable portion of the necessary material and production overheads. This includes production-related depreciation and amortization, as well as a proportion of the costs for the Company’s pension plan and voluntary employee benefits. Borrowing costs are not capitalized. Depreciation is based on the following useful lives: Buildings 12 – 33.3 years Machinery and equipment 6 – 13.0 years Office equipment and vehicles 3 – 8.0 years Land is not depreciated In accordance with IAS 36, “Impairment of Assets”, impairment losses are recognized on property, plant, and equipment if both the realizable value and the value in use of the asset concerned fall below its carrying amount. Depreciation and impairment losses are reported under functional costs and other operating expenses. 2.12 Intangible assets (excluding goodwill) Purchased and self-created intangible assets are recognized at cost. Assets with finite useful lives are amortized over their useful lives using the straight-line method. Amortization is based on the following useful lives: Normal useful life in the company (contract, license period, etc.) Purchased software 4 years Self-created intangible assets 4 – 6 years The expense is allocated to functional area according to source. If impairment is identified, an impairment loss is recognized. If the reasons for an impairment loss no longer apply, the impairment loss is reversed, but such that the increased carrying amount of the asset does not exceed the carrying amount initially recognized for the asset net of amortization that would otherwise have applied. Assets with infinite useful lives are not amortized. Amortization and impairment losses are reported under functional costs and other operating expenses. 2.13 Goodwill Goodwill is capitalized in accordance with IFRS 3. Goodwill is tested for impairment regularly at least once a year; if required, an appropriate impairment loss is recognized. In accordance with IAS 36, “Impairment of Assets“, an impairment requirement is determined by comparing the expected future discounted cash flows of the cash-generating unit in question with the relevant goodwill amount assigned to the unit. 2.14 Pension provisions Provisions for pensions and other postretirement benefits are recognized using the projected unit credit method as specified in IAS 19, “Employee Benefits”. In addition to the pensions and vested benefits known as of the balance sheet date, this method takes into account expected future increases in salaries and pensions. Provisions for pension obligations are recognized net of any plan assets where such assets exist. The calculation is based on actuarial reports taking into account biometric calculation methods. As specified in IAS 19.93A, onward actuarial gains and losses incurred in the fiscal year are reported in the statement of recognized income and expense (SORIE) and recognized directly in equity. 2.15 Provisions A provision is reported only if a present (legal or constructive) obligation exists as a result of a past event, it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation, and a reliable estimate can be made of the amount of the obligation. Provisions are tested at each balance sheet date and adjusted to the current best estimate. Where the effect of the time value of money is material, the provision amount is the present value of the expenditure expected to be required to settle the obligation. Where discounting is used, the carrying amount of a provision increases in each period to reflect the passage of time. This increase is recognized under other net financial income/finance cost. The related change in tax provision is recognized under tax expense. N O T E S T O T H E S T AT E M E N T O F I N C O M E 2.16 Derivative financial instruments Derivative financial instruments are classified as financial assets/liabilities held for trading at fair value. Changes in their value are recognized under other operating income/expense. Changes in interest rate derivatives are reported under other net financial income/finance cost. 4 Revenue Revenue was primarily generated from electrical appliances and gas appliances, as well as from related customer services; it breaks down as follows: Germany Derivative financial instruments with a positive market value are reported under other assets; derivatives with a negative market value are reported under other liabilities. 2.17 Leases A lease is classified as an operating lease if the lessor retains substantially all the risks and rewards incident to ownership. Lease payments under an operating lease are recognized as an expense and allocated equally to each period of the lease term. 2.18 Government grants A government grant is not recognized until there is reasonable assurance that the Company will comply with the conditions attaching to it, and that BSH will receive the grant. Government grants are recognized as income on a systematic and rational basis over the periods necessary to match them with the related costs that they are intended to compensate. Grants received for the acquisition of property, plant, and equipment are treated as a reduction in the purchase cost of such assets. Other grants received are initially recognized as a liability on the balance sheet (deferred income under other liabilities) and then recognized in income with the corresponding depreciation over the useful life of the asset concerned. 3 Changes in the consolidated group There were no changes in the consolidated group compared with the previous year. N O T E S T O T H E C O N S O L I D AT E D F I N A N C I A L S T AT E M E N T S 2006 % 2005 % 1,817 21.9 1,586 21.6 4,319 52.0 3,946 53.8 Western Europe (excluding Germany, including Turkey) Eastern Europe 665 8.0 568 7.7 North America 510 6.1 484 6.6 Latin America 282 3.4 212 2.9 Asia 587 7.1 429 5.8 Other Countries 128 1.5 115 1.6 Total 8,308 100.0 7,340 100.0 5 Cost of sales The cost of sales figure of EUR 5,399 million (2005: EUR 4,859 million) comprises the full production-related costs incurred in the manufacture of the products sold. 6 Selling and administrative expenses Selling and administrative expenses amounted to EUR 2,063 million (2005: EUR 1,800 million) and comprised solely costs, income, and expenses allocated to these categories. General administrative expenses include personnel and material costs, and depreciation/amortization in head office departments, that cannot be assigned to production, sales and marketing, or research and development. 7 Research and development costs Research and development costs of EUR 235 million (2005: EUR 184 million) include research costs and development expenditure that has not been capitalized. In 2006, the amount of capitalized development costs was minor (2005: EUR 3 million). 73 74 N O T E S T O T H E C O N S O L I D AT E D F I N A N C I A L S T AT E M E N T S 8 Other operating income and expenses 2006 2005 Income from the reversal of provisions (not function-related) 11 47 Income from foreign currency transactions 26 24 Income from the reversal of valuation allowances and write-ups 12 20 Leasing income 3 2 Income from the disposal of assets 1 2 Income from foreign exchange derivatives 41 4 Income from costs transferred to third parties 22 7 Miscellaneous other operating income 44 28 160 134 Expenses to set up provisions (not function-related) 47 37 Expenses incurred through foreign currency transactions 30 30 Expenses incurred through valuation allowances 29 22 4 5 Total other operating income Expenses in connection with the disposal of assets 11 Other financial result Other financial result from the market-value measurement of financial instruments, the disposal of securities, the measurement of receivables for liabilities denominated in foreign currency, the reversing of the discount to provisions, together with other financial income and expenses. In 2006, available-for-sale financial assets were sold. This resulted in a reduction in equity of EUR 17 million (2005: EUR 10 million) and the recognition in income of an equivalent figure under other financial result. 12 Income taxes By origin, the BSH Group’s taxes on income break down as follows: 6 4 Losses on foreign exchange derivatives 19 8 Expenses from cost transfers 15 0 Effective taxes 181 193 Miscellaneous other operating expenses 52 2 Deferred income taxes –11 –79 202 108 Total income taxes 170 114 Other taxes Total other operating expenses 9 Income from investments Income from investments primarily comprises dividends paid by Kreisbaugesellschaft Heidenheim GmbH, Giengen. 10 Net interest expense Interest income Interest expenses 2006 2005 52 41 – 63 – 46 –11 –5 – thereof affiliated companies: EUR 0.3 million (2005: EUR 0,3 million) Net interest cost Interest income and expense calculated under the effective interest rate method was recognized in income for financial assets and financial liabilities not measured at fair value. 2006 2005 Income taxes paid or payable in the various countries as well as deferred taxes are reported under income taxes. Deferred taxes are calculated on the basis of temporary differences between the carrying amounts of assets and liabilities in the IFRS financial statements and the tax base, and on the basis of consolidation transactions and recoverable loss carryforwards. The calculation is based on the tax rates expected to be in force in the various countries at the time the tax materializes. In all cases, the rates are derived from the laws and provisions in force or enacted at the balance sheet date. The corporate income tax rate in 2006 in Germany was 25% plus a solidarity surcharge of 5.5% of the corporate income tax itself. Taking into account municipal trade tax (average trade tax multiplier of 380%), the overall tax rate for German companies was around approximately 39% (2005: 38%). N O T E S T O T H E S T AT E M E N T O F I N C O M E N O T E S T O T H E C O N S O L I D AT E D F I N A N C I A L S T AT E M E N T S Deferred tax assets are recognized to the extent that it is probable that future taxable profit will be available. At each balance sheet date, a new assessment is made of unrecognized deferred tax assets and of the carrying amount of deferred tax assets. Deferred tax assets and liabilities are derived from the following individual balance sheet items: The reported income tax expense in the year under review of EUR 170 million is EUR 42 million lower than the expected income tax expense of EUR 212 million that would in theory arise if the German tax rate of 39% were to be applied to the consolidated profit before tax. Intangible assets and property, plant, and equipment Deferred tax assets 2006 2005 2006 2005 5 6 69 86 Receivables and other assets 20 27 18 11 Inventories 50 40 5 4 Liabilities 34 19 3 3 107 125 0 0 93 88 1 4 107 96 0 0 17 19 0 0 0 0 6 9 Total, gross 433 420 102 117 Pension provisions Other provisions Tax loss carryforwards Tax credits The reconciliation between the expected tax expense and the reported tax expense is as follows: Profit before tax Available-for-sale securities 2006 2005 542 500 Expected taxes when using the tax liabilities Valuation allowances on loss carryforwards – 56 – 43 0 0 Offsets* – 84 – 87 – 84 – 87 Deferred taxes after offsetting 293 290 18 30 rate applicable to the parent company of 39% (2005: 38%) 212 191 Differences due to the tax rate –70 – 53 56 62 – 29 – 86 * Under IAS 12 (“Income Taxes”), deferred tax assets and liabilities are offset under certain circumstances. Tax assets and liabilities have only been offset if they are levied by the same tax authority. Permanent differences (incl. non-deductible goodwill/operating expenses) Effect of differences in the tax base 1 0 Reported income tax expense 170 114 Effective tax burden in % 31.4 22.8 Other differences Deferred taxes recognized directly in equity comprise deferred taxes on available-for-sale financial assets of EUR 4 million (2005: EUR 5 million) and on actuarial losses on pension obligations of EUR 46 million (2005: EUR 38 million). As of December 31, 2006, the BSH Group had unutilized tax loss carryforwards of EUR 375 million (2005: EUR 313 million). The following table shows the utilization periods for tax loss carryforwards: Utilization periods within one year 2006 2005 0 0 90 65 285 248 375 313 can be carried forward with restrictions, more than three years can be carried forward without restrictions Deferred tax assets of EUR 51 million (2005: EUR 53 million) have been recognized on an amount of EUR 210 million (2005: EUR 186 million) of the total tax loss carryforwards that can probably be recovered. This led to a deferred tax expense of EUR 2 million (2005: deferred tax income of EUR 28 million). 75 76 N O T E S T O T H E C O N S O L I D AT E D F I N A N C I A L S T AT E M E N T S 13 Minority interest The profit attributable to the minority interest in BSH Ev Aletleri Sanayi ve Ticaret A.Ş., Istanbul, and BSW Household Appliances Co., Ltd., Wuxi, is EUR 8 million (2005: EUR 8 million). 17 Trade accounts receivables Trade accounts receivable (third parties) Wages and salaries Social security contributions Retirement and support services Personnel expenses 2006 2005 1,232 1,146 198 229 84 73 1,514 1,448 2 8 Valuation allowances –108 –104 Trade accounts receivable, net 1,809 1,478 Trade accounts receivables include an amount of EUR 0.3 million due after one year (2005: EUR 0.2 million). 18 Other current assets Other receivables due from third parties The breakdown of the average number of employees for the year is as follows: 2005 BSH GmbH Prepaid expenses 2005 106 38 1 0 12 12 11 11 115 116 Current derivative financial instruments blue-collor staff 6,820 6,861 (note 30) white-collor staff 5,265 5,211 Amounts receivable from tax authorities 346 346 Other companies in Germany 1,641 1,702 Companies outside Germany 23,024 21,259 Total 37,096 35,379 apprentices 2006 Other receivables due from nonconsolidated affiliated companies 2006 2005 1,574 Trade accounts receivable (non-consolidated affiliated companies) 14 Other income statement disclosures The functional costs include the following personnel expenses: 2006 1,915 15 Cash and cash equivalents The breakdown of cash and cash equivalents is as follows: and employees Write-downs on other current assets Total other current assets –2 0 243 177 Prepaid expenses primarily consist of lease payments and IT service payments made in advance. 19 Inventories 2006 2005 42 38 6 11 Deposits with banks 257 526 Work in process Cash and cash equivalents 305 575 Raw materials, consumables, and supplies Checks Cash on hand Finished goods and merchandise 2006 2005 719 575 36 36 204 166 Spare parts 46 42 All items under cash and cash equivalents are due within three months, as in 2005. Advance payments made 14 9 1,019 828 16 Securities In accordance with IAS 39, securities are classified as available for sale and recognized at a market value of EUR 22 million (2005: EUR 20 million). The spare parts item comprises components held in warehouses to cover a 10-year parts warranty on household appliances. The write-down included in the year under review was EUR 96 million (2005: EUR 84 million). Total NOTES TO THE BALANCE SHEET 20 Noncurrent financial assets Noncurrent financial assets comprise the following: Financial assets Financial investments Other noncurrent assets Noncurrent financial assets 2006 2005 714 467 4 1 28 25 746 493 The following table shows the breakdown of other noncurrent assets: 2006 2005 5 6 3 0 Miscellaneous other noncurrent assets 20 19 Total other noncurrent assets 28 25 Loans (to third parties) Noncurrent derivative financial instruments (note 30) 21 Property, plant, and equipment The statement of changes in assets (see Annex I) shows a breakdown of the property, plant, and equipment items aggregated on the face of the balance sheet, together with the changes in these items in the year under review. An additional depreciation expense of EUR 11 million was recognized in 2006 owing to changes in the estimates of the useful lives of assets. At the balance sheet date, obligations incurred in connection with the acquisition of property, plant, and equipment amounted to EUR 3 million (2005: EUR 13 million). In 2006, availability restrictions amounted to EUR 9 million. Government grants with a total value of EUR 8 million were deducted from new additions in the year under review, and further government grants with a value of EUR 8 million were recognized as deferred income. 22 Intangible assets Please refer to the statement of changes in assets for information on changes in intangible assets. N O T E S T O T H E C O N S O L I D AT E D F I N A N C I A L S T AT E M E N T S Additions under this item included the costs of purchased software, tool licenses, and industrial and similar rights. A significant item in intangible assets was goodwill, for the most part attributable to BSH-TR and BSH-USA. Additions to intangible assets (goodwill) of EUR 6 million resulted from the acquisition of additional shares in a subsidiary (2005: EUR 6 million). To meet the requirements of IFRS 3, in combination with IAS 36, and to test for goodwill impairment, the cash-generating units have been defined to coincide with the legal entities, and an impairment test has been performed. For the impairment test, the carrying amount of each cash-generating unit is determined by allocating assets and liabilities, including attributable goodwill and intangible assets. An impairment loss is recognized if the recoverable amount of a cash-generating unit is lower than its carrying amount. The recoverable amount is the higher of fair value less costs to sell and value in use. For its impairment tests, BSH uses a Discounted Cash Flow (DCF) method to determine the expected future cash inflows of the cash-generating unit. The calculation of the cash flows of each cashgenerating unit is based on business plans with a planning horizon of three years. We have assumed a uniform rate of increase due to inflation of 1.0% after the end of the three-year planning period. Country-specific discount rates vary between 8% p.a. and 13.9% p.a. (between 6.5% p.a. and 9% p.a. in 2005), including the risk mark-up. All goodwill items recognized in the balance sheet and assigned to cash-generating units were tested for impairment. An impairment loss of EUR 1 million (2005: EUR 1 million) was recognized as a result. 77 78 N O T E S T O T H E C O N S O L I D AT E D F I N A N C I A L S T AT E M E N T S 23 Current and noncurrent financial liabilities Current and noncurrent financial liabilities comprise solely liabilities to banks. The liabilities to banks have the following remaining periods to repayment: Interest rate type Fixed 2006 2005 up to one year 263 220 1– 5 years 382 205 over 5 years 200 250 Total 845 675 Interest rate Currency Up to 1 year Over 1 year Carrying amount at Dec 31, 2006 1.3% BRL 16 – 16 Fixed 2.4% EUR 104 – 104 Fixed 2.7% EUR _ 545 545 Fixed 15.5% TRL 81 – 81 Variable 1,9% – 3.4% EUR 11 – 11 Variable 3.8% – 10.5% USD 11 4 15 Variable 0% – 5.5% GBP 13 _ 13 Other 27 33 60 Total 263 582 845 Interest rate type Interest rate Currency Up to 1 year Over 1 year Carrying amount at Dec 31, 2006 Fixed 3.3% EUR – 300 300 Fixed 4.5% EUR – 26 26 Fixed 5.1% EUR _ 26 26 Fixed 5.5% EUR – 51 51 Fixed 7.0% EUR 20 – 20 34 Variable 2.4% – 6.0% EUR 34 – Variable 4.0% – 18.9% USD 33 – 33 Variable 14.2% – 19.1% BRL 19 _ 19 114 52 Other Total 220 455 24 Trade accounts payables Trade accounts payables are recognized at the higher of their nominal amount and repayment amount; all trade accounts payables are due within one year, as in 2005. 25 Other liabilities and provisions (current) The breakdown of items under current provisions and other current liabilities is as follows: 2006 2005 49 77 Other provisions 389 298 Current provisions 438 375 Notes payable 90 62 Advance payments received 14 31 383 316 Provisions for taxes Deferred liabilities Deferred income Taxes payable 6 3 56 107 Current derivative financial instruments 2 9 Miscellaneous other liabilities 154 133 Other current liabilities 705 661 (note 30) The statement of changes in provisions (note 26) gives details of changes in current provisions. 26 Other liabilities and provisions (noncurrent) The following table shows the breakdown of noncurrent other liabilities and noncurrent provisions: 2006 2005 Loans 0 13 166 Miscellaneous other provisions 5 4 675 Other noncurrent provisions 5 17 Liabilities to banks due within one year are reported as current financial liabilities; liabilities to banks due in more than one year are classified as noncurrent financial liabilities. Provisions for taxes 102 76 Other provisions 313 250 Noncurrent provisions 415 326 NOTES TO THE BALANCE SHEET N O T E S T O T H E C O N S O L I D AT E D F I N A N C I A L S T AT E M E N T S The statement of changes in provisions shows the changes in other current and noncurrent provisions: Provisions for taxes Personnel and social security obligations Obligation relating to the sales function Other provisions Total 153 222 241 85 701 0 0 –3 0 –3 76 53 96 17 242 Jan. 1, 2006 Exchange rate differences Use Reversal Additions, including interest cost Reclassification Dec. 31, 2006 Current portion of provisions Noncurrent portion of provisions The additions include expenses from reversing the discount of EUR 5 million (2005: EUR 4 million). Reclassifications are reported under accrued expenses. The provisions for personnel and social security obligations include primarily obligations for partial retirement, personnel restructuring, and long-service bonuses. The provisions for obligations relating to the sales function include primarily provisions for warranty obligations. Other provisions include provisions of EUR 14 million (2005: EUR 19 million) for put options. 27 Provisions for pensions and other postretirement benefits 27.1 Defined benefit plans There are postretirement benefit entitlements for employees in Germany, primarily granting capital/pension benefits and fixed individual amounts. For employees in other countries (Belgium, United Kingdom, Sweden, Switzerland, and Norway), the benefits mainly depend on the number of years of service and the salary received immediately prior to retirement. The postretirement benefits granted in France, Greece, Italy, Austria, and Turkey are lump-sum payments. The postretirement benefits in Germany are mainly financed by the recognition of pension provisions; part of the obligation is met through a support fund. In other countries, they are mainly financed through insurers and pension funds. 2 13 35 18 68 75 107 165 112 459 1 4 0 1 6 151 267 272 163 853 49 140 187 62 438 102 127 85 101 415 The defined benefit obligation is measured annually using the projected unit credit method. In accordance with IAS 19.93A, the SORIE method is used to determine the pension provisions and the pension costs. Actuarial gains and losses are disclosed in the SORIE statement and recognized directly in equity. The breakdown of pension obligation funding is as follows: Germany Other countries Germany Other countries 2006 2006 2005 2005 45 39 44 36 Present value of funded pension obligation 814 85 836 79 External plan assets Present value of unfunded pension obligation – 66 – 61 – 62 – 53 Unrecognized actuarial gains (+)/losses (–) 0 0 0 0 Unrecognized past services costs 0 0 0 0 793 63 818 62 Pension obligation 79 80 N O T E S T O T H E C O N S O L I D AT E D F I N A N C I A L S T AT E M E N T S The pension provisions changed as follows in the course of fiscal 2006: Germany Other countries Germany Other countries 2006 2006 2005 2005 818 62 778 58 Exchange rate differences 0 –2 0 2 Transfer values 0 0 0 0 – 32 –1 – 30 –1 Brought forward Pension and capital amounts paid by the company Employer contributions to external funds –6 –5 –1 –6 Reversal (-)/addition (+) –11 8 51 3 Deferred compensation 3 0 3 0 Amount disclosed in the SORIE Pension provison 21 1 17 6 793 63 818 62 The expense recognized in the income statement breaks down as follows: Germany Other countries Germany Other countries 2006 2006 2005 2005 Service cost 22 5 18 5 Interest cost 34 5 37 5 Expected return on external plan assets –3 –3 –4 –2 and settlement – 64 1 0 –5 Reversal (-)/addition (+) of deferred compensation –11 8 51 3 Expense (+)/income (–) from curtailment The total expense is recognized in the functional areas. The reconciliation of benefit obligations and assets is as follows: Germany Other countries Germany Other countries 2006 2006 2005 2005 881 115 839 103 2 0 3 0 22 5 18 5 Present value of the obligation at beginning of year Deferred compensation Service cost Employee contributions Interest cost Actuarial gain (–)/loss (+) Effect of curtailments and settlements 0 1 0 1 34 5 37 5 21 2 18 10 – 64 1 0 –5 0 Transfer values 0 0 0 Exchange rate effects 0 –2 0 2 Total amount of pensions and capital paid –37 –3 –34 –6 Present value of the obligation at end of year 859 124 881 115 62 53 61 44 Expected income from external plan assets 3 3 4 2 Actuarial gain (+)/loss (–) 0 1 1 4 Effect of curtailments and settlements 0 0 0 0 Employer and employee contributions to external funds 6 7 1 7 Exchange rate effects 0 0 0 0 Amounts of pension and capital paid by external funds –5 –3 –5 –4 Market value of plan assets at end of year 66 61 62 53 Market value of plan assets at beginning of year For 2007, contributions paid to external funds are expected to be a total of EUR 6 million. NOTES TO THE BALANCE SHEET N O T E S T O T H E C O N S O L I D AT E D F I N A N C I A L S T AT E M E N T S The actual return on plan assets was as follows: Germany Other countries Germany Other countries 2006 2006 2005 2005 Expected return on external plan assets 3 3 4 2 Actuarial gain (+)/loss (–) 0 1 1 4 Actual value of plan assets at end of year 3 4 5 6 The amounts disclosed in the statement of recognized income and expense (SORIE) are as follows: Actuarial gain (+)/loss (–) Effect of asset limitation (IAS 19.58(b)) Amount disclosed in the SORIE Total amounts disclosed in the SORIE Deferred taxes on actuarial gains (+)/losses (–) Total amounts recognized in equity Net actuarial gains/losses reported in equity Germany Other countries Germany Other countries 2006 2006 2005 2005 –21 –1 –17 –6 0 0 0 0 –21 –1 –17 –6 –112 –12 – 91 –11 8 0 6 2 43 3 35 3 – 69 –9 – 56 –8 The actuarial gains and losses incurred are attributable to the following categories: Germany Other countries Germany Other countries 2006 2006 2005 2005 Difference between expected and 0 1 1 4 17 1 18 –1 assumptions – 38 –3 – 36 –9 Total actuarial gains (+)/loss (–) – 21 –1 –17 –6 actual return on external plan assets Difference between expected and actual values Adjustment due to changes in measurement The breakdown in the other prior reporting period in accordance with IAS 19.120 A (p) is as follows: Germany Other countries 2004 2004 Present value of unfunded post-retirement benefit obligations 41 30 External plan assets 61 44 3 3 –74 –5 0 0 Actual income from external plan assets Actuarial gains (+)/losses (-) included in SORIE Target/actual variance 81 82 N O T E S T O T H E C O N S O L I D AT E D F I N A N C I A L S T AT E M E N T S The breakdown of the reported plan assets is as follows: Germany Other countries Germany Other countries 2006 2006 2005 2005 % % % % Shares and other securities 22.2 52.5 26.3 53.3 Bonds 33.6 29.8 36.5 28.6 Real estate 12.2 6.9 13.0 7.4 Other assets 32.0 10.8 24.2 10.7 100.0 100.0 100.0 100.0 Total 20.7% (2005: 19.5%) of the plan assets reported for Germany are invested in the sponsors of the support fund. The expected return on the reported external plan assets is as follows: 2006 2005 % % Shares and other securities 8.5 8.3 Bonds 5.8 5.5 Real estate 4.8 4.5 Other assets 5.3 5.0 Weighted total 6.1 6.0 The expected return on external plan assets for companies outside Germany ranges between 4.0% and 6.7%. The expected return on each asset class is comparable to that reported for Germany. The expected return per asset class is derived from the relevant risk premium on the return on AA-rated corporate bonds (the return on A Arated corporate bonds determines the relevant discount rate). The calculation of the pension obligations and pension expense was based on the following assumptions: Germany Other countries Germany Other countries 2006 2006 2005 2005 % % % % 4.5 / 4.25 4.50 4.25 4.30 Expected return on external plan assets 5.00 5.10 6.00 5.20 Salary inflation 3.00 3.70 2.50 3.60 Pension inflation 1.80 – 1.50 – Imputed interest rate In Germany, the pension obligations of BSH Bosch und Siemens Hausgeräte GmbH have been remeasured as of December 31, 2006, using a discount rate of 4.5% p.a. A remeasurement has not been carried out for the other German companies. The measurement assumptions for companies outside Germany are weighted average values. In Germany, the 2005G Heubeck tables were used as the basis for the biometric calculation. Employee turnover probabilities were estimated for specific age groups and genders. 27.2 Defined contribution plans In 2006, the Company made contributions of EUR 80 million (2005: 73 million) to defined contribution plans (employer contributions to statutory pension insurance). 27.3 Partial retirement agreements and long-service bonus commitments In some countries, there are also obligations relating to partial retirement agreements and long-service bonus commitments. The amount of the obligation for these plans was around EUR 122 million at the end of 2006 (2005: EUR 115 million); the expense recognized in 2006 amounted to EUR 7 million (2005: EUR 3 million). 28 Shareholders’ equity The statement of changes in shareholders’ equity shows the changes in the BSH Group’s equity and its components. The exchange differences resulting from the translation of the financial statements of subsidiaries outside Germany are recognized directly in equity in the currency translation reserve. In accordance with IAS 19, the actuarial gains/losses item comprises actuarial gains/losses on pension provisions (net of deferred taxes) recognized directly in equity. The reserve for available-for-sale securities includes the measurement gains or losses on securities and derivative financial instruments, net of deferred taxes, recognized directly in equity. NOTES TO THE BALANCE SHEET N O T E S T O T H E C O N S O L I D AT E D F I N A N C I A L S T AT E M E N T S The minority interest item includes the paid-in capital and the net profit for the year generated by the sales companies whose shares are held by Robert Bosch GmbH and Siemens AG. This item also includes the minority interest in the equity of BSH Ev Aletleri Sanayi ve Ticaret A.Ş., Istanbul, and BSW Household Appliances Co., Ltd., Wuxi, including any attributable pro rata profit or loss. been adjusted for exchange rate effects. The exception to this is the figure for cash and cash equivalents. Cash and cash equivalents includes an amount of EUR 1 million (2005: EUR 4 million) that is subject to exchange control restrictions. In accordance with IAS 7.31 and IAS 7.35, the cash provided by operating activities includes the following inflows and outflows: The management of the Group is proposing that, of the reported net profit for the year of EUR 364 million, a total of EUR 152 million be distributed to the shareholders and EUR 212 million be retained and carried forward to the next fiscal year. Income taxes paid 29 Notes to the cash flow statement The cash flow statement reports how the BSH Group’s cash and cash equivalents changed in the course of 2006 as a result of cash inflows and outflows. In accordance with IAS 7 (“Cash Flow Statements“), a distinction is made between cash flows from operating, investing, and financing activities. The cash flow statement is determined using the indirect method starting from the profit before tax. The net cash from operating activities is determined after applying adjustments for non-cash income and expenses, primarily depreciation and amortization, and after taking into account any changes in working capital. Investing activities comprises additions under noncurrent assets and the purchase or sale of securities. Cash flows from financing activities shows cash inflows and outflows from the drawdown or repayment of financial liabilities and from dividends. 2006 2005 145 90 Interest paid (third parties) 58 30 Interest received (third parties) 42 29 Non-cash interest –5 0 30 Financial instruments A financial instrument is a contract that simultaneously leads to a financial asset in one entity and a financial liability or equity instrument in another. Financial instruments involve primary as well as derivative assets or liabilities. Derivative financial instruments are used to hedge items on the balance sheet and future cash flows. IAS 39 gives four categories of financial instruments: – Financial investments held to maturity – Financial assets/liabilities held for trading – Available-for-sale financial assets – Loans and receivables In the BSH Group, financial instruments are generally classified as “loans or receivables” or as “available for sale”. “Regular way” purchases and sales of financial instruments are recognized or derecognized using settlement date accounting. 30.1 Primary financial instruments The cash and cash equivalents reported in the cash flow statement comprises cash in hand, checks, and bank balances, providing they are available within three months. The effect of exchange rate changes on cash and cash equivalents and the effect of changes in basis of consolidation are reported separately. The changes in the balance sheet items reported in the cash flow statement cannot be directly reconciled to the balance sheet statement because they have Available-for-sale financial instruments Available-for-sale financial instruments are always reported at fair value. The fair value is generally the market value. If there is no active market, fair value is determined using a generally accepted measurement technique. 83 84 N O T E S T O T H E C O N S O L I D AT E D F I N A N C I A L S T AT E M E N T S Investments in nonconsolidated subsidiaries and associates Shares in nonconsolidated subsidiaries and associates are always reported at amortized cost; impairment losses are recognized where appropriate. There is no active market for these companies and fair value cannot therefore be reliably determined with reasonable time and effort. Loans/receivables and financial liabilities Loans, receivables, and liabilities are measured at amortized cost using the effective interest rate method, providing they are not related to hedges. In particular, these are – Loans under financial assets – Trade receivables and trade payables – Other current assets and liabilities. Loans and receivables under financial assets have a maturity of up to 36 years (2005: 37 years), whereas trade account receivables and payables are due within one year. The amortized cost of a financial liability is calculated as the amount in which a financial asset or a financial liability was measured on initial recognition, less any repayments, impairment losses, or uncollectibility write-downs, and net of the premium/discount. The premium/discount is allocated using the effective interest rate method over the life of the financial asset or liability. For current receivables and liabilities, amortized cost is the nominal amount or the repayment amount. The BSH Group is not exposed to any relevant interest rate risks on either the assets side or liabilities side. For more information see note 23. There is no substantial concentration of payment default risk in reported receivables, nor is disclosure required. 30.2 Derivative financial instruments Hedging policy and financial derivatives The activities of BSH are impacted by a number of factors, including exchange rate fluctuations. It is the aim of the Company’s business policies to limit these risks with hedging measures. Hedging transactions are conducted exclusively with first-rate national and international banks. A limit is imposed on transactions with each contract partner. Binding internal rules and guidelines provide firm guidance on permitted actions and responsibilities for hedging, especially the hedging relationship with operating business and financial investment or financing transactions. BSH does not use derivative financial instruments for speculative purposes. A Treasury Committee defines the hedging strategy once a quarter. Changes in fair values of derivative financial instruments are recognized in the income statement. Exchange rate risks As a basis for controlling its exposure to exchange rate risks, BSH primarily uses a Group-wide cash-flow reporting system, differentiated by currency; the subsidiaries outside Germany prepare rolling monthly reports for headquarters. Most of the hedging instruments used are forward exchange contracts; options are used in some cases. To monitor the risks from financial derivatives, hedges are marked to market on each bank working day; this valuation, plus additional information such as exchange rate gains or losses and risks, is available to the employees concerned and to the managers responsible. The nominal volumes of the reported hedges represent the total of purchase and selling amounts on which the hedges are based. NOTES TO THE BALANCE SHEET N O T E S T O T H E C O N S O L I D AT E D F I N A N C I A L S T AT E M E N T S Nominal volume Market value 2006 Period to maturity up to 1 year 2005 1 to 5 years up to 1 year 1 to 5 years 2006 2005 Currency derivatives without hedge Forward exchange contracts 659 0 446 0 5 –6 Currency options 225 0 126 0 0 0 30 49 76 55 6 9 Other currency derivatives Interest rate and other derivatives without hedge Interest rate swaps Other interest rate derivatives Other price hedging instruments 0 0 10 0 0 0 50 0 0 0 1 0 6 0 38 0 0 0 0 0 25 0 0 –1 Currency derivatives with fair-value hedge Forward exchange contracts The market values disclosed in the above list were determined on the basis of information available on the balance sheet date. They represent the settlement amounts (redemption values) of the financial derivatives. Redemption values are calculated on the basis of quoted prices and standardized procedures. The maximum credit risk of derivative financial instruments is limited to the total positive market values in the event of default by a contract partner of BSH GmbH or the BSH Group companies. Interest rate risks Exposure to interest rate risks, i.e. possible fluctuations in the value of financial instruments due to changes in market interest rates, may arise particularly on medium-term and long-term receivables and liabilities. The BSH Group is not exposed to any relevant interest rate risks either on the liabilities side or on the assets side. 31 Leases The breakdown of future minimum lease payments under non-cancelable leases is as follows: Maturity The minimum lease payments relate primarily to rents paid for real estate. Payments under rental agreements and leases amounting to EUR 49 million were recognized in income in 2006 (2005: EUR 39 million). The leases for the land belonging to BSHAF-D and leased to BSH-D and BSH Hausgeräte Service Nauen GmbH (BSHHSN-D) had initial terms that expired on March 31, 2003 (BSH-D) and November 30, 2005 (BSHHSN-D) respectively. From these dates, the lessees had the right to request from the lessor a five-year renewal of the lease. This option is available up to four times. BSH-D exercised its first option for a renewal up to March 31, 2008; BSHHSN-D also exercised its first option for a renewal up to November 30, 2010. BSHAF-D is assuming that the leases will be renewed on all four occasions. 32 Contingent liabilities and other financial liabilities No provisions have been recognized for the following contingent liabilities, stated at their nominal values, because it is not deemed probable that the risk will occur. 2006 2005 within one year 47 41 second to fifth year 84 88 Surety and letters of support after fifth year 88 79 Guarantees on notes 219 208 Other contingent liabilities 0 0 18 68 Total Total 2006 2005 15 16 3 52 85 86 N O T E S T O T H E C O N S O L I D AT E D F I N A N C I A L S T AT E M E N T S 33 Related party disclosures The following companies or persons are related parties for BSH GmbH under IAS 24: – Robert Bosch GmbH, Stuttgart, Germany – Siemens AG, Munich and Berlin, Germany – Companies directly or indirectly controlled by BSH GmbH – Other consolidated and non-consolidated affiliated companies of the Robert Bosch Group and the Siemens Group – Members of the executive management or the Supervisory Board – Companies in which Robert Bosch GmbH, Siemens AG, or members of the management hold a significant portion of the voting rights. Transactions with these related parties are conducted on an arm’s length basis. The goods and services bought from related parties mainly comprise production supplies and sales services, and a small amount of training and other services. The goods and services supplied to related parties primarily involve the sale of household appliances. The remuneration paid to the Supervisory Board amounted to EUR 0.1 million (2005: EUR 0.1 million); executive management remuneration amounted to EUR 3.7 million (2005: EUR 2.7 million). Former members of executive management and their surviving dependents received payments of EUR 1.8 million, including pensions and transitional payments (2005: EUR 1.8 million). As of December 31, 2006, provisions amounting to EUR 22.2 million (2005: 22.5 million) were recognized for pensions and benefit entitlements for these persons. In 2006, as in 2005, there were no loans to members of the executive management or the Supervisory Board. The members of the executive management and the Supervisory Board are listed in the annexes. Munich, February 26, 2007 BSH Bosch und Siemens Hausgeräte GmbH Executive management 87 G R O U P F I N A N C I A L S TAT E M E N T S Appendix I Consolidated Statement of Changes in Assets January 1 to December 31, 2006 (in EUR million) I. Property, plant, and equipment Dis p os a ls ns itio A dd Cha n con ges in s ol i da t t h e ed g rou p Cur re tion ncy tr diff ansla ere nce s Jan . 1, 200 6 Purchase and production cost Not e 88 20 Land and buildings 709 –9 0 17 8 Technical equipment and machinery 1,329 –10 0 75 51 Other equipment, operating, and office equipment 1,068 –8 0 100 42 Assets under construction 59 0 0 122 1 Advance payments on property, plant, and equipment 53 –1 0 34 0 3,218 – 28 0 348 102 Patents, licenses, etc. (excl. software) 33 –3 0 1 1 Software 48 0 0 6 1 Goodwill 187 –3 0 6 0 4 0 0 3 0 272 –6 0 16 2 29 0 0 0 0 3 0 0 0 0 32 0 0 0 0 3,522 – 34 0 364 104 II. Intangible assets 21 Purchased intangible assets Advance payments on intangible assets Self-created intangible assets Software Development expenses C O N S O L I D AT E D S T AT E M E N T O F C H A N G E S I N A S S E T S N O T E S T O T H E C O N S O L I D AT E D F I N A N C I A L S T AT E M E N T S Carrying amounts Dec . 31 , 20 Rev e rsal 06 tion s Rec lass ifica Dis p os a ls ear * nt y Cur re Cha n con ges in s ol i da t t h e ed g rou p Cur re tion ncy tr diff ansla ere nce s Jan . 1, 200 6 06 Dec . 31 , 20 Rec lass ifica tion s Depreciation, amortization, impairment losses Dec. 31, 2006 18 727 290 –2 0 27 5 0 0 310 417 –4 1,339 979 –5 0 106 46 – 45 0 989 350 99 1,217 714 –4 0 134 39 45 0 850 367 – 70 110 0 0 0 3 0 0 0 3 107 – 43 43 0 0 0 0 0 0 0 0 43 0 3,436 1,983 – 11 0 270 90 0 0 2,152 1,284 0 30 27 –2 0 1 1 –3 0 22 8 4 57 39 0 0 7 1 3 0 48 9 0 190 2 0 0 1 0 0 0 3 187 –4 3 0 0 0 0 0 0 0 0 3 0 280 68 –2 0 9 2 0 0 73 207 0 29 7 0 0 3 0 0 0 10 19 0 3 0 0 0 0 0 0 0 0 3 0 32 7 0 0 3 0 0 0 10 22 0 3,748 2,058 –13 0 282 92 0 0 2,235 1,513 *there of 33 Mio. EUR Impairment of tangible fixed assets and 1 Mio. EUR Impairment of intangible fixed assets. 89 G R O U P F I N A N C I A L S TAT E M E N T S Consolidated Statement of Changes in Assets January 1 to December 31, 2005 (in EUR million) I. Property, plant, and equipment Dis p os a ls A dd itio ns up Cha con nges i s ol i n t h da t ed g e ro Cur r tion ency t diff rans ere nce las Jan . 1, 200 5 Purchase and production costs Not e 90 20 Land and buildings 624 20 0 29 6 1,249 31 0 49 59 976 21 0 106 59 Assets under construction 67 2 0 82 1 Advance payments on property, plant, and equipment 37 0 0 50 0 2,953 74 0 316 125 Patents, licenses, etc. (excl. software) 29 3 0 1 0 Software 43 1 0 5 1 Goodwill 181 0 0 6 0 0 0 0 4 0 253 4 0 16 1 19 0 0 4 0 Development expenses 0 0 0 3 0 Intangible assets under construction 6 0 0 0 0 25 0 0 7 0 3,231 78 0 339 126 Technical equipment and machinery Other equipment, operating, and office equipment II. Intangible assets 21 Purchased intangible assets Advance payments on intangible assets Self-created intangible assets Software C O N S O L I D AT E D S T AT E M E N T O F C H A N G E S I N A S S E T S N O T E S T O T H E C O N S O L I D AT E D F I N A N C I A L S T AT E M E N T S Carrying amounts Dec . 31 , 20 Rev e rsal 05 tion s Rec lass ifica Dis p os a ls Cur re nt y ear up Cha con nges i s ol i n t h da t ed g e ro Cur r tion ency t diff rans ere nce las Jan . 1, 200 5 05 Dec . 31 , 20 Rec lass ifica tion s Depreciation, amortization, impairment losses Dec. 31, 2005 42 709 268 4 0 22 4 0 0 290 419 59 1,329 926 18 0 77 55 13 0 979 350 24 1,068 659 11 0 111 54 –13 0 714 354 – 91 59 0 0 0 0 0 0 0 0 59 – 34 53 0 0 0 0 0 0 0 0 53 0 3,218 1,853 33 0 210 113 0 0 1,983 1,235 0 33 20 3 0 4 0 0 0 27 6 0 48 33 0 0 7 1 0 0 39 9 0 187 1 0 0 1 0 0 0 2 185 0 4 0 0 0 0 0 0 0 0 4 0 272 54 3 0 12 1 0 0 68 204 6 29 5 0 0 2 0 0 0 7 22 0 3 0 0 0 0 0 0 0 0 3 –6 0 0 0 0 0 0 0 0 0 0 0 32 5 0 0 2 0 0 0 7 25 0 3,522 1,912 36 0 224 114 0 0 2,058 1,464 91 92 Share owner BSH Bosch und Siemens Hausgeräte GmbH as at December 31, 2006 Appendix II Capital investment in % Consolidated subsidiaries according to IAS 27.12 Capital investment in % South America BSH Electrodomésticos S.A., Buenos Aires Germany Constructa-Neff Vertriebs-GmbH, Munich 50 100 BSH Continental Eletrodomésticos Ltda., São Paulo 100 BSH Continental da Amazônia Ltda., Manaus 100 Neff GmbH, Munich 100 BSH Electrodomésticos S.A.C., Callao-Lima 100 BSH Hausgeräte Service GmbH, Munich 100 Briky S.A., Montevideo 100 BSH Hausgerätewerk Nauen GmbH, Nauen 100 BSH Hausgeräte Service Nauen GmbH, Nauen 100 Asia Gaggenau Hausgeräte GmbH, Munich 100 BSW Household Appliances Co., Ltd., Wuxi 60 BSH Vermögensverwaltungs-GmbH, Munich 100 BSH Home Appliances Co., Ltd., Chuzhou 100 BSH Hausgeräte Vetriebs GmbH, Munich 100 Jiangsu BS Home Appliances Sales Co., Ltd. Nanjing 100 Europe BSH Electrical Appliances (Jiangsu) Co., Ltd. Nanjing 100 BSH Home Appliances Ltd., Hong Kong 100 BSH Home Appliances S.A., Brussels 100 BSH Home Appliances Ltd., Tel Aviv 100 BSH Hvidevarer A/S, Ballerup 100 BSH Home Appliances Pte. Ltd., Singapore 100 BSH Kodinkoneet Oy, Helsinki 100 BSH Home Appliances Ltd., Auckland 100 BSH Electroménager S.A.S., Saint Ouen 100 BSH Home Appliances Pty Ltd, Clayton, Victoria 100 Gaggenau Industrie S.A.S., Lipsheim 100 BSH Home Appliances Ltd., Bangkok 100 BSH Ikiakes Syskeves A.B.E., Athens 100 BSH Home Appliances Manufacturing Ltd., Kabinburi 100 BSH Home Appliances Ltd., Milton Keynes 100 BSH Home Appliances FZE, Dubai 100 BSH Elettrodomestici S.p.A., Milan 100 BSH Huishoud-elektro B.V., Amsterdam 100 Africa Gaggenau Nederland B.V., Nieuwegein 100 BSH Home Appliances (Pty) Ltd., Johannesburg BSH Husholdningsapparater A/S, Oslo 100 100 BSH Hausgeräte Gesellschaft mbH, Vienna 100 Consolidated subsidiaries according to IAS 27.13 (b) BSH Home Appliances Holding GmbH, Vienna 100 Robert Bosch Hausgeräte GmbH, Munich BSH Finance Management GmbH, Vienna 100 Siemens-Electrogeräte GmbH, Munich – Constructa GmbH, Munich – BSH Sprzet Gospodarstwa Domowego Sp.z o.o., – Warsaw 100 BSHP Electrodomésticos, S.U., Lda., Carnaxide 100 Not Consolidated subsidiaries according to IAS 27.13 BSH Electrocasnice S.R.L., Bucharest 100 BSH Bosch und Siemens Hausgeräte Altersfürsorge GmbH, OOO BSH Bytowaja Technika, Moscow 100 Munich OOO BSH Bytovye Pribory, St. Petersburg 100 BSH Hushållsapparater A.B., Stockholm 100 Not consolidated subsidiaries due to immateriality BSH Hausgeräte AG, Geroldswil 100 BSH Home Appliances Sarl, Tunis 100 BSH Drives and Pumps s.r.o., Michalovce 100 BSH Home Appliances Sdn. Bhd., Kuala Lumpur 100 BSH Hišni Aparati d.o.o., Nazarje 100 BSH électroménagers S.A., Luxemburg 100 BSH Electrodomésticos España, S.A., Huarte 100 TOV BSH Pobutova Technika, Kiew 100 BSH PAE, S.L., Vitoria 100 BSH Home Appliances Ltd./Électroménagers BSH Ltée, BSH Ufesa Industrial, S.A., Echarri-Aranaz 100 Mississauga BSH Krainel, S.A., Vitoria 100 BSH domácí spotřebiče s.r.o., Prague 100 BSH Ev Aletleri Sanayi ve Ticaret A.S., Istanbul BSH Háztartási Készülék Kereskedelmi Kft., Budapest 95,31 100 North America BSH Electrodomésticos S.A. de C.V., Mexico 100 BSH Home Appliances Corporation, Huntington Beach/New Bern 100 100 100 Several subsidiaries without business operations Profilo Elektrogeräte-Vertriebsgesellschaft mbH, Munich 100 Linectra AG, Zurich 100 Independent Auditors’ Report We have audited the consolidated financial statements prepared by BSH Bosch und Siemens Hausgeräte GmbH, Munich, comprising income statement, balance sheet, statement of changes in equity, cash flow statement, and the notes to the consolidated financial statements, together with the group management report for the business year from January 1 to December 31, 2006. The preparation of the consolidated financial statements and the group management report in accordance with IFRS as adopted by the EU, and the additional requirements of German commercial law pursuant to § 315a Abs. (paragraph) 1 HGB are the responsibility of the parent company’s management. Our responsibility is to express an opinion on the consolidated financial statements and on the group management report based on our audit. We conducted our audit of the consolidated financial statements in accordance with § 317 HGB and German generally accepted standards for the audit of financial statements promulgated by the Institut der Wirtschaftsprüfer (Institute of Public Auditors in Germany). Those standards require that we plan and perform the audit such that misstatements materially affecting the presentation of the net assets, financial position, and results of operations in the consolidated financial statements in accordance with the applicable financial reporting framework and in the group management report are detected with reasonable assurance. Knowledge of the business activities and the economic and legal environment of the Group and expectations as to possible misstatements are taken into account in the determination of audit procedures. The effectiveness of the accounting-related internal control system and the evidence supporting the disclosures in the consolidated financial statements and the group management report are examined primarily on a test basis within the framework of the audit. The audit includes assessing the annual financial statements of those entities included in consolidation, the determination of entities to be included in consolidation, the accounting and consolidation principles used, and significant estimates made by management, as well as evaluating the over- N O T E S T O T H E C O N S O L I D AT E D F I N A N C I A L S T AT E M E N T S all presentation of the consolidated financial statements and the group management report. We believe that our audit provides a reasonable basis for our opinion. Our audit has not led to any reservations. In our opinion, based on the findings of our audit, the consolidated financial statements of BSH Bosch und Siemens Hausgeräte GmbH, Munich, comply with IFRS as adopted by the EU, the additional requirements of German commercial law pursuant to § 315a Abs.1 HGB, and give a true and fair view of the net assets, financial position, and results of operations of the Group in accordance with these requirements. The group management report is consistent with the consolidated financial statements and as a whole provides a suitable view of the Group’s position and suitably presents the opportunities and risks of future development. Munich, February 28, 2007 Deloitte & Touche GmbH Wirtschaftsprüfungsgesellschaft Signed: Dr. Plendl Signed: Prosig Wirtschaftsprüfer Wirtschaftsprüfer (German Public Auditor) 93 94 Summary of Past Performance BSH Bosch und Siemens Hausgeräte GmbH (Group) (in EUR million) 2006 IFRS 2005 IFRS 2004 HGB 2003 HGB 2002 HGB 2001 HGB 2000 HGB 1999 HGB 8,308 13 78 7,340 7 78 6,844 9 77 6,296 0 74 6,289 3 73 6,092 –3 71 6,278 15 71 5,484 4 68 38.0 35.5 34.5 34.4 35.7 35.6 36.5 36.3 1,514 1,448 1,486 1,458 1,448 1,392 1,354 1,276 Investment in tangible fixed assets* as % of Sales 358 4.3 333 4.5 278 4.1 275 4.4 278 4.4 220 3.6 190 3.0 228 4.1 Depreciation of tangible fixed assets* as % of capital investment 281 78 223 67 197 71 188 68 175 63 197 89 207 109 259 114 Balance sheet total 5,950 5,325 4,311 3,844 3,611 3,584 3,493 3,141 Fixed assets 2,259 1,957 1,571 1,484 1,277 1,291 1,154 994 Inventories 1,019 828 741 643 669 633 669 608 Trade receivables and other current assets 2,052 1,655 1,587 1,407 1,181 1,209 1,295 1,141 Share capital and reserves as % of balance sheet total 2,057 35 1,859 35 1,535 36 1,176 31 961 27 837 23 711 20 631 20 Provisions 1,709 1,581 1,462 1,426 1,380 1,322 1,255 1,162 EBITDA 834 731 770 696 684 715 593 525 EBIT 553 505 541 486 474 470 348 202 Results from ordinary activities 542 500 520 473 434 459 312 168 Net income for the year (until 2003 before profit transfer) 372 386 367 278 257 241 199 57 Sales Year-to-year change (%) Foreign share of sales (%) Workforce (in thousands at Jan. 1 of the following year) Personnel expenses *Including intangible assets, excluding goodwill Helsinki Oslo St. Petersburg Chernogolovka Stockholm Moscow Ballerup Toronto Warsaw Amsterdam Nauen Berlin Lódz Bad Neustadt Milton Keynes Brussels Bretten Prague Luxembourg Michalovce Dillingen Giengen Traunreut Lipsheim Munich Paris Vienna Budapest Geroldswil Nazarje Milan Huntington Beach New Bern La Follette Santander Vitoria Estella Lisbon Mexiko City Kiew Bucharest Chuzhou Çerkezköy Huarte Nanjing Istanbul Esquiroz La Cartuja Wuxi Athens Hong Kong Montãnana Tunis Tel Aviv Kabinburi Bangkok Dubai Kuala Lumpur Singapore Johannesburg Callao Hortolândia São Paulo Group Headquarters Auckland Melbourne Subsidiaries Factories Buenos Aires Cooking Washing/Drying Refrigeration/Freezing Consumer Products Dishwashing Motors, pumps Wide-coverage sales and customer service network At as: May 2007 BSH Bosch und Siemens Hausgeräte GmbH Carl-Wery-Straße 34 D-81739 Munich Tel. Fax +49 89 4590-01 +49 89 4590-23 47 www.bsh-group.com © BSH Bosch und Siemens Hausgeräte Gmbh, 2007 General information and ordering the following reports: Konzern-Geschäftsbericht 2006 Group Annual Report 2006 Verantwortung für Umwelt und Gesellschaft 2006 Environmental and Corporate Responsibility 2006 Corporate Communications Tel. +49 89 4590-2809 Fax +49 89 4590-2128 E-Mail corporate.communications@bshg.com