Working Group Report Portion size of pre-packaged foods and drink and consumption behaviour August 2012 © Institute of Grocery Distribution 2012. All intellectual property rights reserved. IGD is the trade mark of the Institute of Grocery Distribution. IGD authorises you to: • View and print out the material for personal use only • Extract small amounts of text, tables and charts for inclusion within internal company documents for limited distribution. IGD must be referred to as the source of information when this occurs You are not authorised to: • Sell, license or dispose of material for commercial or any other gain • Alter the material in any way Whilst every effort has been made to ensure that the information contained in this publication is correct, neither IGD nor any of its staff shall be liable for errors or omissions howsoever caused. This publication is a guide only and does not provide specific advice on any specific product or food area. You must seek your own independent legal advice or advice from nutrition experts in all cases. Portion size of pre-packaged foods and drink and consumption behaviour Contents Executive summary 1 1. Introduction 2 2. Purpose and scope of this report 3 3. Literature map of relevant research 3 4. Stakeholder workshop 8 5. Industry perspectives: Factors affecting the portion size of food and drink 10 5.1 Internal guidance and determining portion size 10 5.2 Technical aspects of portion size changes 10 5.3 Commercial aspects in changing portion size 11 5.4 Consumer insight and changing portion size 12 6. Discussion 14 7. Recommendations 15 Appendix 1. Additional cited research relating to non-pre-packaged food 16 Appendix 2. List of participating organisations in the Portion Size workshop 17 Appendix 3. Portion size workshop agenda 18 Appendix 4. Industry Nutrition Strategy Group working group members 19 © IGD 2012 igd.com Portion size of pre-packaged foods and drink and consumption behaviour Executive summary Portion size of pre-packaged products is a focus for the debate on calorie intake, driven by the increasing number of people in the UK who are obese and overweight. In March 2011 the government launched its Public Health Responsibility Deal and a year later launched a calorie reduction pledge, encouraging food businesses to help consumers decrease their energy intake. Portion size reduction is one of the mechanisms suggested to help achieve this, yet there is a lack of evidence that specific size reduction of pre-packaged food will lead to a decrease in overall energy intake. This report summarises the current literature available in relation to portion size of pre-packaged foods and drink and consumption behaviour, including input from a stakeholder workshop which identified gaps in the evidence base. It also documents the informal aspects that can influence portion size from the perspective of industry. The report concludes that there is a need for more evidence in relation to portion size of pre-packaged foods and drink and impact on consumption behaviour. Further research is required to improve the knowledge of food businesses in order to optimise portion size and avoid any unintended consequences. The report makes recommendations for further research in priority areas. These include: 1. Determining whether portion size of pre-packaged products is the optimum mechanic to help consumers manage intake 2. Promotional dynamics: understanding how shoppers use foods purchased from promotions It is anticipated that investigation of these areas will inform the debate on portion size of pre-packaged foods. The research will provide evidence on which businesses can base decisions about portion size and consumer communication. If these areas are explored further, industry can hope to gain a better understanding of optimising portion size, communication and ultimately helping consumers to manage their energy intake. © IGD 2012 igd.com 1 Portion size of pre-packaged foods and drink and consumption behaviour 1. Introduction Levels of obesity are still rising in the UK; 26% of adults are obese and 63% are overweight or obese, 16% of all children are obese and 30% of 2-15 year olds are overweight or obese1. In October 2011 the government published Healthy Lives, Healthy People: A call to action on obesity in England and announced its ambition to sustain a downward trend in obesity levels by 2020. To address this energy imbalance a pledge was published in March 2012 under the government’s Public Health Responsibility Deal. Businesses and organisations were asked to sign the pledge and help reduce the population’s energy intake by 5 billion calories per day. This has raised the profile of calorie reduction and increased pressure on food businesses to reformulate the portion size of products as a means to reduce calorie intake. However, there is a lack of evidence that specific size reduction of pre-packaged foods will lead to a decrease in overall calorie intake. Furthermore, there is some evidence that reduction beyond a particular portion size ‘tipping point’ has the opposite effect, leading to the consumption of multiple packages2. In 2008 the Food Standards Agency held a workshop to explore the evidence around portion size and its impact on energy intake, highlighting the complexity surrounding portion size and consumption behaviour3. Although there is evidence that portion sizes have increased in some categories over the past 15 years4, other studies have demonstrated that increased energy intake is also influenced by the number of eating occasions5. IGD previously reviewed existing approaches to portion size6 and produced a guide to communicating portion size to consumers7. Recommendations were made on behavioural research, good practice and consumer understanding. Areas highlighted for further work included: • Portion size and eating behaviours in free living individuals • On-pack recommendations versus actual consumption • Consistent communication practices • Purchasing and consumption behaviours in relation to smaller portion sizes and ‘tipping points’; at what point do individuals consume multiple units? IGD’s Industry Nutrition Strategy Group (INSG) wished to understand the current evidence base for consumption behaviours in relation to pre-packaged foods8 and to recommend where future research should focus. A working group was therefore convened to: 1. Determine what evidence is available on consumption behaviour in relation to portion size of pre-packaged foods relative to overall intake for children and adults 2. Outline where scientific research is required to provide evidence of the changes to portion sizes of pre-packaged foods that would impact intake 1 Department of Health (2010) The Health Survey for England 2 Coelho do Vale et al (2008)Flying under the radar: Perverse package size effects on consumption self-regulation http://www.journals.uchicago.edu/doi/pdf/10.1086/589564 3 The Food Standards Agency (2008) Report on the Food Standards Agency Workshop on portion size http://www.food.gov.uk/multimedia/pdfs/portionworkshop.pdf 4 Church S (2008) Trends in portion sizes in the UK - a preliminary review of published information. Report to the Food Standards Agency. 5 Popkin et al (2011) Energy Density, Portion Size, and Eating Occasions: Contributions to Increased Energy Intake in the United States, 1977–2006. PLoS Med 8(6): e1001050. doi:10.1371/journal.pmed.1001050 6 IGD (2008) Portion size: A review of Existing approaches http://www.igd.com/index.asp?id=1&fid=1&sid=4&tid=54&cid=105 7 IGD (2009) Voluntary guidelines on communication portion size to consumers http://www.igd.com/index.asp?id=1&fid=1&sid=4&tid=54&cid=1143 8 For the purposes of this report pre-packaged foods are defined as pre-packaged foods that are ready to eat, or ready to heat, where explicit guidance is given by the manufacturer on the portion to be consumed © IGD 2012 igd.com 2 Portion size of pre-packaged foods and drink and consumption behaviour These aims were addressed by analysis of relevant literature, and by exploring industry insights and knowledge used to determine the portion size of products. Stakeholders from academia, industry, government and NGOs were brought together to provide views and insights. 2. Purpose and scope of this report This report sets out the current evidence base for the impact of portion size of pre-packaged food and drink on consumption. Pre-packaged foods are only one aspect of the diet, but for the purpose of this report non-pre-packed foods will be out of scope. A number of gaps in knowledge and understanding have been uncovered. Given the limited information on portion sizes of pre-packaged foods for children we have limited the scope of this report to consider adult portion sizes. The report also details the challenges faced by businesses wishing to change portion size. The findings have been used to develop recommendations for research. The research outcomes will provide businesses with relevant tools/information on which to base portion size. With improved knowledge businesses will be better placed to optimise portion size and communication, helping consumers to manage their energy intake while satisfying appetite. 3. Literature map of relevant research Studies relevant to portion size and the consumption of pre-packed foods were found. These are summarised in Table 1. Although sparse, the existing literature indicates the following: • Portion size and eating frequency both contribute to the increase in energy intake • Consumers consciously trying to manage intake may be less likely to open larger pack sizes versus smaller packs • Consumers consciously regulating their intake may consume more from a smaller format versus a large • Larger packs can lead to larger perceived portion sizes by the consumer • Consumption of larger portion sizes does not always lead to compensation behaviour at other eating occasions • For some categories, when consumers receive stipulated portion sizes on more than one occasion they restrict intake correspondingly when provided with larger portions of the same food. This suggests that appropriate portion sizes can be learned • For some foods it is more beneficial to pre-portion or to stipulate a recommended serving size, these tend to be amorphous foods like cereal and ice cream Additional studies of interest, not directly related to pre-packaged foods are listed in appendix 1. © IGD 2012 igd.com 3 © IGD 2012 EUFIC Forum n° 5 - Consumer response to portion information on food and drink packaging - A pan-European study Energy Density, Portion Size, and Eating Occasions: Contributions to Increased Energy Intake in the United States, 1977–2006 EUFIC9 (2011) Popkin et al10 igd.com Surveys (1994–98 and 2003–06), for adults aged 19 +. Results were analysed to calculate changes in total energy intake over time. Continuing Survey of Food Intakes of Individuals (1989–91), and National Health and Nutrition Examination Cross-sectional nationally representative data from the Nationwide Food Consumption Survey (1977–78), This study used a web based survey to explore consumer interpretation and use of portion information on food and drink labels. The study included 13,117 respondents over a broad demographic spread from 6 European countries, including the UK. Study design The paper examined the relative contribution of energy density, portion size, and the number of eating/drinking occasions and how this has lead to changes in total energy intake. While all factors have had some effect over 30 years, eating occasion and portion size have affected total energy intake the most. Respondents’ perception of portion size increased as pack size increased. However, for larger packs, the perceived number of portions was in-line with on-pack information stating the number of portions. A third of respondents claimed to look at portion size regularly; most consumers were able to accurately read and relay nutrient information from labels. For 15 of the 19 food types explored at least half of respondents in all 6 countries thought that the stated portion size was exactly right. Where they differed they were likely to think it was too small rather than too big. Summary of findings 10 Popkin et al (2011) Energy Density, Portion Size, and Eating Occasions: Contributions to Increased Energy Intake in the United States, 1977–2006. PLoS Med 8(6): e1001050. doi:10.1371/journal.pmed.1001050 9 EUFIC (2011) EUFIC Forum n° 5 - Consumer response to portion information on food and drink packaging - A pan-European study. http://www.eufic.org/article/en/expid/forum5-Consumer-response-portion-information-food-drinkpackaging/ (2011) Study Author Table 1. Studies relevant to portion size and consumption of pre-packed foods Portion size of pre-packaged foods and drink and consumption behaviour 4 © IGD 2012 igd.com Do calorie-controlled portion sizes of snacks reduce energy intake? Increasing the portion size of packaged snack increases energy intake in men and women. Stroebele N, Ogden LG and Hill JO11 (2009) Rolls BJ et al.12 (2004) Laboratory based intervention involving 60 adult subjects aged 20-45 years (34 females, 26 males). Subjects reported to the laboratory on five separate days to eat an afternoon snack and dinner. Subjects were served one of five package sizes of potato chips and then returned for dinner later in the evening of each test day. Subjects included 59 adults (41 women, 18 men); ranging from 18-65 years; BMI 23-40 and were all frequent snackers. Randomized cross-over design over two 7-day study periods. For one study period subjects were provided with standard snack products. For the other, they were provided with the same quantity of snack in 100kcal portions. Study design 12 Rolls BJ et al. (2004) Increasing the portion size of packaged snack increases energy intake in men and women. Appetite 42:63-69. 11 Stroebele N, Ogden LG and Hill JO (2009) Do calorie-controlled portion sizes of snacks reduce energy intake? Appetite 52:793-796. Study Author The package size of the snack had a significant effect on snack intake in both males and females. The snack size had no significant effect on energy intake at dinner in females. In male subjects a significant effect was seen in dinner intake, with a significant decrease in intake following the largest snack. However when total energy intake was calculated from snacks there was no significant reduction of energy intake at dinner to compensate for increased energy intake over all. Subjects who received the standard size packages during week 1 ate significantly less when switching to the 100 kcal snack packs. Total snacks consumed in week 1 differed significantly between the two randomised groups. Subjects consumed almost half the amount when provided with the 100kcal snack packs compared to standard size packages. In week 2 snack consumption did not differ significantly between groups. This was primarily due to a significantly lower consumption of snacks from standard size packages compared to week 1, suggesting that the provision of pre-portioned snacks first, potentially helped subjects to manage portion size better when provided with standard packs. Summary of findings Table 1. Studies relevant to portion size and consumption of pre-packed foods (continued) Portion size of pre-packaged foods and drink and consumption behaviour 5 Do food provisions packaged in singleservings reduce energy intake at breakfast during a brief behavioral weight loss intervention? Portion size: a qualitative study of consumers' attitudes toward point-ofpurchase interventions aimed at portion size. Raynor HA, et al.13 Vermeer WM, Steenhuis IHM and Seidell JC14 (2009) © IGD 2012 igd.com Focus groups including 49 participants from varying socioeconomic backgrounds, both urban and rural regions. The mean age was 47 ± 12 years; two thirds were normal weight, 29% overweight and 6% obese. Subjects were randomised to receive singleserve packages or standard packages of foods to consume at breakfast as part of an 8 week behavioural weight control intervention. Combinations of foods were received on alternate weeks (cereal and peaches or apple sauce and cheese). Weight loss interventions were identical in both study groups and the total amount of food provided was similar in both conditions. 19 subjects were recruited aged 21-65 years with a BMI 25-40. All consumed breakfast >4 days/week. Randomised controlled parallel-study, weight loss intervention. Study design With regards to labelling and portion size, some thought information about serving size was paternalistic, while others saw this as giving consumers ultimate choice. Proportional pricing was attractive to some; however other participants assumed the motive would be profit orientated. Attitudes towards interventions aimed at portion size included the view that implicit reductions would be acceptable but larger reductions could be perceived as paternalistic Subjects receiving single-serve packages consumed significantly less energy each day from the provided foods than those receiving standard portions. However when foods were analysed separately, the decrease in energy was found to be due to the cereal and apple sauce, but not the cheese and peaches, suggesting that single serve packs are most useful for amorphous foods. Summary of findings 14 Vermeer WM, Steenhuis IHM and Seidell JC (2009) Portion size: a qualitative study of consumers' attitudes toward point-of-purchase interventions aimed at portion size. Health Education Research 25:109-120. 13 Raynor HA, Van Walleghen EL, Niermeier H et al. (2009) Do food provisions packaged in single-servings reduce energy intake at breakfast during a brief behavioral weight loss intervention? J Am Diet Assoc 109:1922-1925. (2009) Study Author Table 1. Studies relevant to portion size and consumption of pre-packed foods (continued) Portion size of pre-packaged foods and drink and consumption behaviour 6 © IGD 2012 Flying under the radar: Perverse package size effects on consumption self-regulation Cohelo Do Vale et al (2008)15 Participants engaged in an unrelated activity while consumption was monitored. One hundred and forty undergraduates were randomly assigned to one of 4 conditions: 2 package format groups (small versus large potato chips) 2 self regulatory concern groups (activated versus non-activated). Activated self concern was achieved by pre-experiment surveys asking participants to rate how they felt about their appearance as well as weighing themselves in front of mirrors. The non-activated self concern participants did not undertake these pre-experiment exercises. Study design The largest pack formats were also less likely to be opened than the smaller pack format. Over half of the participants opened bags of potato chips. Of those that consumed potato chips the amount consumed was lowest from the large pack format rather than the small and when self regulation was activated. Summary of findings 15 Coelho do Vale et al (2008)Flying under the radar: Perverse package size effects on consumption self-regulation Journal of Consumer Research 35: 380-390 Study Author Table 1. Studies relevant to portion size and consumption of pre-packed foods (continued) Portion size of pre-packaged foods and drink and consumption behaviour igd.com 7 Portion size of pre-packaged foods and drink and consumption behaviour 4. Stakeholder workshop A workshop was held with participants from industry, academia, government and NGOs who have expertise in portion size and consumption behaviour (see appendix 2 for list of participating organisations). The context for discussion was provided by presentations on work completed by IGD on aspects of portion size, and by Food and Drink Europe (FDE). FDE’s guiding principles included guidance on portion size developed by various sectors to advocate a consistent approach in the absence of data16. Data from recent research by EUFIC and The University of Surrey on portion size of pre-packaged food and drinks and impact on consumption behaviour, were also presented. These included consumer interpretation and use of portion information on food and drink labels17. Attendees were invited to: • Identify existing and current research relating to portion size of pre-packaged products and consumption behaviour • Explore existing products and packaging in the market and their effect on consumption behaviours • Discuss industry challenges in relation to portion size • Review the gaps in the research on portion size and how they might be addressed Based on the workshop discussion it was concluded that there is a scarcity of evidence relating to pre-packaged food, portion size and consumption. The short term nature of much of the work carried out cannot account for long term outcomes and potential compensation behaviour. (For workshop agenda please see appendix 3) A number of areas related to portion size that require further investigation were identified. These are described in Table 2. 16 FDE (2010)The Guidelines on Portion Sizes for Purposes of Nutrition Labelling http://gda.ciaa.eu/custom_documents/brochures/CIAA_portions_2010.pdf 17 EUFIC (2011) EUFIC Forum n° 5 - Consumer response to portion information on food and drink packaging - A pan-European study. http://www.eufic.org/article/en/ expid/forum5-Consumer-response-portion-information-food-drink-packaging/ © IGD 2012 igd.com 8 Portion size of pre-packaged foods and drink and consumption behaviour Table 2. Aspects of portion size for further investigation Consumption behaviour Free-living and longitudinal studies Determine actual consumption Laboratory studies are invaluable, providing measurable results in controlled settings. However, they present limitations as self reporting is often inaccurate and laboratory assessments may not be accurate reflections of consumption behaviour. More free living, longitudinal studies are required. 1) There is a lack of clear data- the Family Food Survey reports purchase data only. The National Diet and Nutrition Survey captures portion size information to an extent but diaries are no longer weighed. Better data collection should be explored. Information on food waste e.g. from WRAP18 should be taken into account. 2) Actual consumption from a range of pack sizes across product categories should be determined e.g. quantity of large compared to individual serve drinks consumed on a single occasion. Portion size versus actual Investigate how price, volume, satiety and the energy content of pre-packaged energy intake foods affect consumption behaviour. Tipping points Explore tipping points within pre-packaged foods- are there differences between categories? Meal occasion Effect of meal occasion on consumption of specific products e.g. Intake during a ‘snack’ versus a main meal occasion. Packaging and consumption Further work required to build on that by EUFIC19 and University of Surrey to explore impact of different packaging formats e.g. re-seal. Portion descriptors Explore different product descriptors in relation to consumption behaviour. Determine extent to which terms such as ‘individual,’ ‘mini’ and ‘snack size’ impact the number of units consumed. Behaviour change intervention Effects of merchandising Explore the optimum way to merchandise different size variants to ensure customers choose an appropriate portion size. Pre-portioning Determine whether pre-portioning encourages consumption of the stipulated portion, over and above portion size guidance on pack. Impact of pricing and promotions Proportional pricing Influence of size versus the customer’s perception of value. Effects of promotion on consumption Explore effects of promotions and impact of purchase on consumption. 18 Waste & Resources Action Programme (2011) New estimates for household food and drink waste in the UK. http://www.wrap.org.uk/content/new-estimateshousehold-food-and-drink-waste-uk 19 EUFIC (2011) EUFIC Forum n° 5 - Consumer response to portion information on food and drink packaging - A pan-European study. http://www.eufic.org/article/en/ expid/forum5-Consumer-response-portion-information-food-drink-packaging/ © IGD 2012 igd.com 9 Portion size of pre-packaged foods and drink and consumption behaviour 5. Industry perspectives: Factors affecting the portion size of food and drink As food businesses look to support the government’s public health agenda by committing to the Public Health Responsibility Deal calorie reduction pledge, product portion size is one potential route. However before changing portion size there are many factors to consider, in both new product development as well as the reformulation of existing products. To capture some of these challenges and document real examples and outcomes of portion size changes, eight food and drink companies participated in interviews, these included retailers, manufacturers and food service companies. The findings are detailed below. 5.1 Internal guidance and determining portion size ‘Consistency’ and ‘appropriateness’ were previously identified as key considerations for portion size by many organisations20. Energy was the most frequent criterion used to define portion size, followed by caps on nutrients including fat, saturated fat, sugar and salt. These findings were also reflected in the recent interviews. However, many of the businesses stated that nutrient content was only one factor in determining portion size. 5.2 Technical aspects of portion size changes A number of technical considerations impact portion size for both existing products and new product development. Equipment and factory capabilities • Existing factory and line capabilities. Changes to the product size, line speed etc can lead to inefficiencies and increased cost per unit • Changes to mould size require initial investment even if the overall product is smaller • Supplier costs increase if customers demand different mould sizes or machine tooling Quality and safety • Fill level affects the amount of air in a product and alters the way it behaves. This has both safety and quality implications • Cooking, preparation and storage guidance need to be re-tested and communicated if a change in portion size is made • For pre-portioned products or those portioned by the customer, each piece must be structurally sound and not likely to collapse Product and packaging • New packaging is inevitably required when changes are made to portion size. Packs need to look full to the customer or value perception is impacted • Increased ratio of packaging to product is not well received by customers • Some companies aim to align the product weight within ranges or categories. For products with different densities this can lead to different fill levels or different size portions and potentially unsatisfactory amounts for the consumer generating negative customer feedback 20 IGD (2008) Portion size: A review of Existing approaches http://www.igd.com/index.asp?id=1&fid=1&sid=4&tid=54&cid=105 © IGD 2012 igd.com 10 Portion size of pre-packaged foods and drink and consumption behaviour 5.3 Commercial aspects in changing portion size A key driver determining portion size is the need to align with the industry standard. This is sometimes historical, but often set by the market leader. If companies reduce portion size versus the industry standard, consumers may be deterred from purchasing the smaller products unless there are significant cost savings. However costs of production and packaging mean that a product half the size cannot be sold for half the price. Consumers do not necessarily understand this or are unwilling to pay more and therefore smaller size variants of existing products may not perform well. Example 1: Smaller portions of a well established snacking product were explored with consumers. Although they did not reject the product, the majority stated that they would consume 2-3 units of the smaller size. Often portion sizes are engineered around an optimised cost point. It is essential that products perform commercially or they risk being delisted. Example 2: Individually wrapped snacking products were developed that were designed to be <100Kcal. The products were launched but did not perform well and had to be delisted. Although the exact reason for lack of performance is not known, the company thought it was that they were not sufficiently satiating as a snack. Example 3: A snack company explored with consumers the potential to launch individually wrapped snack products that would normally only be available as multiple products within a single wrap. Although the consumers liked the idea of pre-portioned products they stated that they would not be willing to pay the higher price due to the additional packaging. Portions will also be determined by consumer demand. If consumers do not like any aspect of the product, including its portion size, then they will not purchase it. Example 4: A snack product was launched a third smaller in Europe compared with the UK version and it did not sell. For this reason the company is unlikely to reduce the size of this product in the UK. Sometimes a range of portion sizes are available, but store size and format may restrict how many of these can be stocked. Different retail settings need to find points of differentiation. Size and price point can help to generate this difference. © IGD 2012 igd.com 11 Portion size of pre-packaged foods and drink and consumption behaviour 5.4 Consumer insight and changing portion size When companies develop new products or alter existing products they will sometimes use consumer insight. This may include focus groups, responding to consumer feedback and complaints, testing products and concepts with online communities and consumer kitchen trials. Some products are developed to target a particular demographic and the portion size may reflect this. Example 5: Proposals were made to reduce the size of a snacking product targeting male consumers. However there were concerns that the target consumer would not be satisfied with a smaller product. Since this may compromise the sales of the product, a reduction has not taken place. Example 6: A food service company reduced portion size by stipulating to the caterer that a product provided an additional 2 servings without changing the overall dimensions or the price. Negative feedback and complaints were received as the smaller size was rejected by customers and the previous size was re-introduced. Consumer expectations may change depending on what is available or the industry standard. Example 7: A food service company regularly receives consumer complaints that portion sizes are being made smaller. The product has not changed in size since launch, so this can only be due to changes in consumer expectation. Sometimes sales information can drive portion size developments. Example 8: A retailer noted that some consumers were purchasing two frozen individual ready meals for their own consumption. As a result a product was launched 50% larger than the standard. Consumers were satisfied yet the total amount of calories consumed was reduced. The launch was successful. There are some examples of successful portion size reduction. Example 9: A manufacturer put a clear calorie content claim on the front of pack. This seemed to improve the acceptability of the product for the consumer and as a result the size reduction did not affect sales. It could be a new range based around portion size. Example 10: A retailer launched a range of portion controlled (less than 150 calorie) snacks and treats. Time was spent ensuring that the products appeared good value for calories. Although this may not appeal to all customers the range is successful as it offers a choice for customers that want lower calorie treats and snacks. © IGD 2012 igd.com 12 Portion size of pre-packaged foods and drink and consumption behaviour Examples of successful and unsuccessful portion size changes are provided in Table 3. Table 3. Summary of examples of product portion size changes Successful examples Unsuccessful examples • A manufacturer put a clear calorie content claim on • Smaller portions of a well established snacking the front of pack. This seemed to improve the product were explored with consumers. Although acceptability of the product for the consumer and as they did not reject the product, the majority stated a result the size reduction did not affect sales that they would consume 2-3 units of the smaller size • A retailer noted that some consumers were • Individually wrapped snacking products were purchasing two frozen individual ready meals for developed that were designed to be <100Kcal. The their own consumption. As a result a product was products were launched but did not perform well. launched 50% larger than the standard. Consumers Although the exact reason for poor performance is were satisfied with the new size yet the total amount not known, the company thought it was that they of calories consumed was reduced. The launch was were not sufficiently satiating as a snack successful • One foodservice company reduced the size of a • A snack company explored with consumers the sauce sachet by 20% with no negative consequences. potential to launch individually wrapped snack Consumers did not notice and are therefore products that would normally only be available consuming fewer calories within a single wrap. Although the consumers liked the idea of pre-portioned products they stated that they would not be willing to pay the higher price due to the additional packaging • One foodservice company successfully reduced a • A food service company reduced portion size by meal centre by 25%. This was achieved by making stipulating that a product provided an additional two the product thinner but maintaining the plate servings without changing the overall dimensions or coverage. There was no consumer rejection the price. Negative feedback and complaints were received as the smaller size was rejected by customers and the previous size was re-introduced © IGD 2012 igd.com 13 Portion size of pre-packaged foods and drink and consumption behaviour 6. Discussion Determining optimum portion size for pre-packaged products is complex and there is no single solution. Evidence in the literature indicates that product portion size can affect intake of pre-packaged products. However, as findings from the workshop (section 4.0) illustrate, there are many gaps in understanding of consumption behaviour, especially within a free-living setting. Untangling the many variables, such as product category, eating environment and consumer profile, to produce a coherent strategy on portion size is a considerable challenge. Examples from industry illustrate the importance of meeting the requirements of the target consumer group. Perceptions of appropriate portion size vary and can affect product acceptability if considered too small or too large. To be effective, any research must take into account consumer motivations and drivers of portion size choice. Value for money perception is a priority for shoppers, and pre-packaged products that do not satisfy these criteria simply will not sell. The industry faces real constraints in its ability to address this issue, and robust, research-led evidence is required as the basis for change, in order to avoid any unintended consequences. Future research should address both physiological and behavioural aspects of consumption, and draw on the excellent data available through resources such as the National Diet and Nutrition Survey to understand more about dietary habits. © IGD 2012 igd.com 14 Portion size of pre-packaged foods and drink and consumption behaviour 7. Recommendations Based on the findings of this report, a number of aspects relating to portion size require further research. It is recommended that to help businesses make changes to portion size that will support consumers in managing their energy intake whilst satisfying appetite, the following areas are investigated: 1. Determine whether portion size of pre-packaged products is the optimum mechanic to help consumers manage intake Actual or recommended portion size may not be the best means to help consumers determine appropriate intake. Consumer messaging highlighting attributes such as energy density or calorie content per portion may be more effective. Research should explore a range of mechanisms including physical indicators of portion size, text-based and pictorial messages. It is anticipated that research would include preliminary investigation of actual intake of the same pre-packaged food from a range of pack sizes. Use of current national survey data would allow consumption to be positioned in the context of overall daily intake. In comparing the impact of portion size against communication systems, the impact on overall dietary intake should also be considered. A variety of messages should be explored. These could include indication of energy content for a fixed unit of weight that is relevant in the context of the daily diet. Previous IGD research has found that consumers monitor levels of fat and calories in products21 although understanding of daily energy requirements could be low for some22,23. Research on portion size also indicated that units of weight alone are less well understood, but could be related to everyday objects. Development of an optimum system to enable consumers to manage their intake could incorporate different needs and apply across a range of eating environments. Research should also take into account the forthcoming changes to nutrition labelling regulations, notably the proposed requirement to express energy in terms of kJ, and the potential impact on consumer understanding. 2. Promotional dynamics: how do shoppers use foods purchased from promotions? It is not generally clear whether purchasing more product as part of a single purchase leads to increased consumption or whether customers spread out consumption leading to the same overall intake. There is also limited understanding of how this might vary for different categories. For this reason it is important to research customer behaviour prior to consumption and see how this may affect overall intake. There is a range of promotional mechanics available across the majority of categories. All of these should be explored to observe any differences in behaviour. Long and short shelf life products, different pack formats, and consumer demographics should be included. Types of promotion to consider: - X% extra free BOGOF (Buy one get one free) Multibuy Meal deal Competition - Free non-food item Token collection Price cut Display promotions Sampling promotions 21 IGD (1998), Voluntary Nutrition Labelling Guidelines to Benefit the consumer 22 IGD (2009) Portion size: Understanding the consumer perspective 23 IGD (2011) The role of energy density in helping consumers make healthy choices © IGD 2012 igd.com 15 Portion size of pre-packaged foods and drink and consumption behaviour Appendix 1. Additional cited research relating to non-pre-packaged food Author Date Study Journal Rolls et al 2005 The influence of food portion size and energy density on energy intake: implications for weight management J Clinical Nutrition, Vol. 82, No. 1, 236S-241S, Flynn et al 2012 Revision of food based dietary guidelines for Ireland Public Health Nutrition 2012 Mar;15(3):518-26 Wansink et al 2005 Bad Popcorn in Big Buckets: Portion Size Can Journal of Nutrition Education and Behavior Influence Intake as Much as Taste | Vol 37, Iss 5 Rayner et al 2009 Impact of front-of-pack ‘traffic-light’ nutrition labelling on consumer food purchases in the UK Health promot.Int. 24 (4): 344-352 Wrieden et al 2003 Children’s Food Portion Sizes: Estimation of typical portion sizes for children of different ages Technical report for the FSA Wrieden et al 2006 Calculation and collation of typical food Technical report for the FSA portion sizes for adults aged 19-64 and older people aged 65 and over Vermeer et al 2009 Value for money or making the healthy choice: the impact of proportional pricing on consumers’ portion size choices European Journal of Public Health Volume 20, Issue 1 Pp. 65-69. De Castro 1997 How can energy balance be achieved by freeliving human subjects? Proceedings of the Nutrition Society 56, 1-14 © IGD 2012 igd.com 16 Portion size of pre-packaged foods and drink and consumption behaviour Appendix 2. List of participating organisations in the Portion size workshop • Agriculture and Horticulture Development Board • ASDA Stores LTD • British Dietetic Association • British Nutrition Foundation • Coca-Cola GB & Ireland • European Food Information Council • Food and Drink Federation • Food Standards Agency (Scotland) • General Mills Switzerland • HJ Heinz Co LTD • IGD • Marks and Spencer plc • Mars Chocolate UK LTD • Slimming World • Swansea University • Unilever UK LTD • United Biscuits UK LTD • University of Leeds • University of Surrey • University of Ulster • WCRF • Which? • Wm Morrison Supermarkets plc © IGD 2012 igd.com 17 Portion size of pre-packaged foods and drink and consumption behaviour Appendix 3. Portion size workshop agenda 29th March 2012 10.00 – 13.00 The Institute of Materials, Minerals and Mining, 1 Carlton House Terrace, London SW1Y 5DB. 10.00 Welcome, introductions and scene setting Chair- Professor Judy Buttriss, Director General, British Nutrition Foundation 10.05 Background to IGD portion size project IGD 10.20 Portion size work by Food and Drink Europe General Mills 10.40 Portion size of pre-packaged food and drinks and impact on consumption behaviour: Evidence from recent research Dr Monique Raats, Director, Food, Consumer Behaviour and Health Research Centre, University of Surrey 11.00 Introduction to discussion groups Small group discussions Evidence and Research Packaging and Portion control Industry challenges Group summary 12.15 Group Feedback 13.00 Finish © IGD 2012 igd.com 18 Portion size of pre-packaged foods and drink and consumption behaviour Appendix 4. Industry Nutrition Strategy Group Portion Size Working Group members • ASDA stores Ltd (Co-Chair) • United Biscuits (UK) Ltd (Co-Chair) • Agriculture and Horticulture Development Board • British Nutrition Foundation • Food and Drink Federation • Marks and Spencer plc • Mars Chocolate UK Ltd • Nestlé UK Ltd • Premier Foods Group plc IGD’s Policy Issues Council (PIC) is a forum of industry leaders, broadly representative of IGD’s membership. It brings together Chairmen and Chief Executives of the UK’s leading retailers, manufacturers, wholesalers, foodservice businesses and producers to address strategic challenges for the food and grocery industry. Nutrition is a key priority for the PIC. The IGD Industry Nutrition Strategy Group (INSG) was therefore established in 2003 to examine how the industry can play its part in encouraging healthy eating as part of a healthy lifestyle throughout the UK. The portion size working group is a sub-group of the Industry Nutrition Strategy Group. Industry Nutrition Strategy Group members • Agriculture and Horticulture Development Board • Marks and Spencer plc • Allied Bakeries • Mars Chocolate UK Ltd • Alpro UK Ltd • Nestle UK Ltd • ASDA Stores Ltd • NFU • Brakes • Pepsico International Ltd • British Nutrition Foundation • Premier Foods Group Plc • British Retail Consortium • Sainsbury's • Coca-Cola Great Britain & Ireland • Tesco Stores Ltd • Compass Group PLC • The Co-operative Group • Dairy Crest Group plc • Unilever UK Limited • Food & Drink Federation • United Biscuits (UK) Limited • Greencore Group plc • Waitrose Ltd • Iglo Foods Group Limited • Wm Morrison Supermarkets plc • Kellogg Europe © IGD 2012 igd.com 19